Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The business is a Norfolk based importer, manufacturer and distributor of branded consumer goods supplying professional trade merchants, and retail partners across the UK. The company are in the process of adding to their team by bringing in a Financial Planning & Analysis Manager. This is a new position and requires an individual with a proven track record in a similar role. The Financial Planning & Analysis Manager will be a qualified accountant responsible for providing rigorous commercial and financial analysis to the CEO/CFO and the wider Senior Leadership Team. The role translates the operational realities of importing, manufacturing and distributing branded product landed cost, FX exposure, duty and freight, inventory holding, and channel/customer profitability into clear, decision-useful analysis that supports pricing, purchasing, and investment decisions. This is a hands-on role suited to a qualified accountant (ACA/ACCA/CIMA) who is comfortable operating both strategically and at the transactional/data level in a business of this scale. Financial Planning & Analysis Manager Key Responsibilities Budgeting, Forecasting & Business Partnering Lead the annual sales and gross margin budget process and rolling forecasts (monthly/quarterly re-forecasts), coordinating input from Sales, Purchasing, Operations and Finance. Business partner with Sales and Commercial teams to model customer and product-line profitability, pricing decisions, rebate/discount structures, and promotional investment. Business partner with Purchasing/Supply Chain on landed cost modelling, covering FX rates, freight, duty, and supplier terms, and their impact on gross margin. Support the FC/CFO with board packs, investor/lender reporting, and ad hoc scenario modelling (e.g. new product launches, new supplier relationships, capex, warehouse investment). Take ownership of the accuracy of the master data across products, customers and suppliers, ensuring effective use of all relevant sources of data available to the business (eg EPOS data). Management Information & Reporting Own the monthly management accounts commentary and variance analysis to gross profit level (budget/forecast vs. actual), with clear narrative on margin, volume, mix, and FX/duty movements. Develop and maintain KPI dashboards covering gross margin by product/brand/customer, stock turn, SKU profitability, and channel performance (trade, retail, export). Improve the quality, automation, and timeliness of MI, reducing reliance on manual spreadsheets where practicable (e.g. via AI tools, BI tools, ERP reporting, Power Query). Margin, Working Capital & Risk Monitor and report on FX exposure arising from overseas purchasing, working with the FC on hedging strategy and rate risk where applicable. Analyse and optimise inventory levels, stock cover, and obsolescence risk across the product range, supporting working capital management. Track import duty, freight, and landed cost trends, flagging margin erosion risks early. Support pricing reviews to protect gross margin against cost inflation, FX movements, and competitor activity. Systems, Controls & Process Maintain and improve budgeting/forecasting models and reporting templates to GP level, ensuring a robust, auditable, single source of truth. Provide support to the Financial Controller/transactional finance team to ensure trial balance data supports accurate and timely FP&A reporting. Support system improvements/ERP or BI implementations relevant to reporting and planning. Ensure appropriate financial controls are in place around forecasting assumptions and reporting outputs. Leadership Line manage and develop junior finance/analyst resource as the team grows. Act as a key finance contact for non-finance stakeholders, translating financial analysis into commercially actionable insight. Financial Planning & Analysis Manager Key Deliverables Accurate, timely monthly management information and variance commentary delivered to agreed deadlines. Robust annual budget and rolling forecast, with clear assumptions and sign-off from the FC/CFO. Demonstrable improvement in margin visibility by product, brand, and customer. Reliable FX/landed cost tracking that informs pricing and purchasing decisions. A reporting suite that is progressively automated and less reliant on manual data manipulation. Financial Planning & Analysis Manager Person Specification Qualifications Qualified accountant ACA, ACCA, or CIMA (essential). Experience Proven FP&A, commercial finance, or management accounting experience, ideally gained in a product-based business (import/distribution, wholesale, or FMCG background highly relevant). Experience of businesses with international/multi-currency purchasing and an understanding of landed cost, duty, and freight dynamics. Track record of owning budgeting and forecasting cycles and presenting analysis to senior stakeholders/boards. Experience working in a business of comparable scale (£10m £50m turnover) is preferred, where the role requires both strategic input and hands-on delivery. B2B experience, working closely with a product based business, manufacturer or consumer goods. Experience with ERP systems (e.g. Sage, NetSuite, SAP Business One, Microsoft Dynamics) and advanced Excel; experience with BI/reporting tools (Power BI, Power Query) is advantageous. Skills & Attributes Strong analytical and financial modelling skills, with the ability to translate data into clear commercial narrative. Confident communicator, able to business partner effectively with Sales, Purchasing, and Operations as well as senior Finance stakeholders. Commercially curious, with genuine interest in understanding product, pricing, and supply chain economics rather than pure reporting. Highly organised, deadline-driven, and comfortable operating in a smaller finance team where hands-on delivery is required alongside strategic input. Sound judgement and integrity, with a controls-conscious mindset. We are looking for an experienced finance professional reporting to the MD/FC, this is a unique opportunity to shape the future finance environment of a Norfolk based business by combining finance, data and automation to drive operational excellence. This is an office based role although occasional travel to our other local site will be required, it is essential that you have a full driving license. There is an extremely competitive salary on offer of circa £50,000 DOE plus a discretionary performance related bonus. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Aug 12, 2026
Full time
Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The business is a Norfolk based importer, manufacturer and distributor of branded consumer goods supplying professional trade merchants, and retail partners across the UK. The company are in the process of adding to their team by bringing in a Financial Planning & Analysis Manager. This is a new position and requires an individual with a proven track record in a similar role. The Financial Planning & Analysis Manager will be a qualified accountant responsible for providing rigorous commercial and financial analysis to the CEO/CFO and the wider Senior Leadership Team. The role translates the operational realities of importing, manufacturing and distributing branded product landed cost, FX exposure, duty and freight, inventory holding, and channel/customer profitability into clear, decision-useful analysis that supports pricing, purchasing, and investment decisions. This is a hands-on role suited to a qualified accountant (ACA/ACCA/CIMA) who is comfortable operating both strategically and at the transactional/data level in a business of this scale. Financial Planning & Analysis Manager Key Responsibilities Budgeting, Forecasting & Business Partnering Lead the annual sales and gross margin budget process and rolling forecasts (monthly/quarterly re-forecasts), coordinating input from Sales, Purchasing, Operations and Finance. Business partner with Sales and Commercial teams to model customer and product-line profitability, pricing decisions, rebate/discount structures, and promotional investment. Business partner with Purchasing/Supply Chain on landed cost modelling, covering FX rates, freight, duty, and supplier terms, and their impact on gross margin. Support the FC/CFO with board packs, investor/lender reporting, and ad hoc scenario modelling (e.g. new product launches, new supplier relationships, capex, warehouse investment). Take ownership of the accuracy of the master data across products, customers and suppliers, ensuring effective use of all relevant sources of data available to the business (eg EPOS data). Management Information & Reporting Own the monthly management accounts commentary and variance analysis to gross profit level (budget/forecast vs. actual), with clear narrative on margin, volume, mix, and FX/duty movements. Develop and maintain KPI dashboards covering gross margin by product/brand/customer, stock turn, SKU profitability, and channel performance (trade, retail, export). Improve the quality, automation, and timeliness of MI, reducing reliance on manual spreadsheets where practicable (e.g. via AI tools, BI tools, ERP reporting, Power Query). Margin, Working Capital & Risk Monitor and report on FX exposure arising from overseas purchasing, working with the FC on hedging strategy and rate risk where applicable. Analyse and optimise inventory levels, stock cover, and obsolescence risk across the product range, supporting working capital management. Track import duty, freight, and landed cost trends, flagging margin erosion risks early. Support pricing reviews to protect gross margin against cost inflation, FX movements, and competitor activity. Systems, Controls & Process Maintain and improve budgeting/forecasting models and reporting templates to GP level, ensuring a robust, auditable, single source of truth. Provide support to the Financial Controller/transactional finance team to ensure trial balance data supports accurate and timely FP&A reporting. Support system improvements/ERP or BI implementations relevant to reporting and planning. Ensure appropriate financial controls are in place around forecasting assumptions and reporting outputs. Leadership Line manage and develop junior finance/analyst resource as the team grows. Act as a key finance contact for non-finance stakeholders, translating financial analysis into commercially actionable insight. Financial Planning & Analysis Manager Key Deliverables Accurate, timely monthly management information and variance commentary delivered to agreed deadlines. Robust annual budget and rolling forecast, with clear assumptions and sign-off from the FC/CFO. Demonstrable improvement in margin visibility by product, brand, and customer. Reliable FX/landed cost tracking that informs pricing and purchasing decisions. A reporting suite that is progressively automated and less reliant on manual data manipulation. Financial Planning & Analysis Manager Person Specification Qualifications Qualified accountant ACA, ACCA, or CIMA (essential). Experience Proven FP&A, commercial finance, or management accounting experience, ideally gained in a product-based business (import/distribution, wholesale, or FMCG background highly relevant). Experience of businesses with international/multi-currency purchasing and an understanding of landed cost, duty, and freight dynamics. Track record of owning budgeting and forecasting cycles and presenting analysis to senior stakeholders/boards. Experience working in a business of comparable scale (£10m £50m turnover) is preferred, where the role requires both strategic input and hands-on delivery. B2B experience, working closely with a product based business, manufacturer or consumer goods. Experience with ERP systems (e.g. Sage, NetSuite, SAP Business One, Microsoft Dynamics) and advanced Excel; experience with BI/reporting tools (Power BI, Power Query) is advantageous. Skills & Attributes Strong analytical and financial modelling skills, with the ability to translate data into clear commercial narrative. Confident communicator, able to business partner effectively with Sales, Purchasing, and Operations as well as senior Finance stakeholders. Commercially curious, with genuine interest in understanding product, pricing, and supply chain economics rather than pure reporting. Highly organised, deadline-driven, and comfortable operating in a smaller finance team where hands-on delivery is required alongside strategic input. Sound judgement and integrity, with a controls-conscious mindset. We are looking for an experienced finance professional reporting to the MD/FC, this is a unique opportunity to shape the future finance environment of a Norfolk based business by combining finance, data and automation to drive operational excellence. This is an office based role although occasional travel to our other local site will be required, it is essential that you have a full driving license. There is an extremely competitive salary on offer of circa £50,000 DOE plus a discretionary performance related bonus. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Claims Manager Based in Hinckley Up to 50,000 DOE 5 days on site We're recruiting for an established and growing professional services business supporting accountancy practices and their clients with specialist advice, services and financial protection. The business has a strong reputation in its market and is committed to delivering an excellent customer experience. As Claims Manager, you'll take ownership of the day-to-day performance, quality and regulatory compliance of the claims function. You'll lead a team of six Claims Consultants, supporting them to deliver an efficient, professional and customer-focused claims service. This is a hands-on management role. You'll be a key escalation point for complex claims, oversee approvals and reserves, work closely with the insurance underwriter and ensure claims are handled fairly, promptly and in line with policy terms, FCA requirements and agreed risk appetite. Key responsibilities: Lead, coach and develop a team of six Claims Consultants. Oversee the end-to-end claims process, ensuring claims are handled fairly, efficiently and within agreed SLAs. Act as the senior escalation point for claims approvals and complex cases. Monitor claims reserves and ensure adherence to reserving principles and risk appetite. Liaise with insurers, clients, accountancy practices and internal stakeholders. Ensure FCA and Consumer Duty requirements are consistently met. Monitor team performance, KPIs and MI, identifying opportunities for improvement. Drive improvements to processes and the overall customer journey. Identify and deliver team training and development requirements. Maintain consistently high standards of customer service. About you Minimum 3 years' experience leading a claims team. Strong claims and complaints handling background. Experience with reserving principles. CII Level 3 qualified or above. Good understanding of FCA regulations and Consumer Duty. Proven experience delivering against KPIs. Strong decision-making, organisational and communication skills. Confident managing escalations and making commercial decisions. A proactive approach with the ability to challenge existing processes and drive improvements. 52114CH INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 12, 2026
Full time
Claims Manager Based in Hinckley Up to 50,000 DOE 5 days on site We're recruiting for an established and growing professional services business supporting accountancy practices and their clients with specialist advice, services and financial protection. The business has a strong reputation in its market and is committed to delivering an excellent customer experience. As Claims Manager, you'll take ownership of the day-to-day performance, quality and regulatory compliance of the claims function. You'll lead a team of six Claims Consultants, supporting them to deliver an efficient, professional and customer-focused claims service. This is a hands-on management role. You'll be a key escalation point for complex claims, oversee approvals and reserves, work closely with the insurance underwriter and ensure claims are handled fairly, promptly and in line with policy terms, FCA requirements and agreed risk appetite. Key responsibilities: Lead, coach and develop a team of six Claims Consultants. Oversee the end-to-end claims process, ensuring claims are handled fairly, efficiently and within agreed SLAs. Act as the senior escalation point for claims approvals and complex cases. Monitor claims reserves and ensure adherence to reserving principles and risk appetite. Liaise with insurers, clients, accountancy practices and internal stakeholders. Ensure FCA and Consumer Duty requirements are consistently met. Monitor team performance, KPIs and MI, identifying opportunities for improvement. Drive improvements to processes and the overall customer journey. Identify and deliver team training and development requirements. Maintain consistently high standards of customer service. About you Minimum 3 years' experience leading a claims team. Strong claims and complaints handling background. Experience with reserving principles. CII Level 3 qualified or above. Good understanding of FCA regulations and Consumer Duty. Proven experience delivering against KPIs. Strong decision-making, organisational and communication skills. Confident managing escalations and making commercial decisions. A proactive approach with the ability to challenge existing processes and drive improvements. 52114CH INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Group C&E Sales Manager - Stadia, Birmingham Full-Time / Permanent Competitive salary + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for We are seeking a Group Conference & Events Sales Office Manager , in the leadership and development of the Reactive and Proactive Sales Team within Le click apply for full job details
Aug 12, 2026
Full time
Group C&E Sales Manager - Stadia, Birmingham Full-Time / Permanent Competitive salary + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for We are seeking a Group Conference & Events Sales Office Manager , in the leadership and development of the Reactive and Proactive Sales Team within Le click apply for full job details
A great opportunity to work as a Security Duty Manager for G4S, you will lead, co-ordinate and manage the provision of the site security service at the client's site to ensure a safe and secure working environment for all staff and visitors. Staffline is recruting Security Duty Managers in Grangemouth. The rate of pay is £16.00 per hour. Shift Pattern: 4 on 4 off, days and nights between the hours of 06:00 - 18:00/18:00 - 06:00 Candidates must hold a Security licence and a full UK driving licence. Your Time at Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% compliance with documentation & audit standards. - Completion/Coordination of direct reports' training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours escalation process is implemented in the event of emergencies. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by Operations Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. Site Manning - Arrange standby and replacement SOs when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S Region when required to support with resources. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance, and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change & adoption/Integration of new technologies/systems. - Security team welfare - Care Visits and appraisals Health and Safety - Record and report to Security Operations Managers all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. - Ensure Health and Safety issues are managed and reported in line with company policy. Fire and Emergencies - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of Fire Alarm activation. - Undertake fire prevention patrols. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with Operations Manager. - Training and Development - Including site compliance training, regular testing team's knowledge and competence First Aid - Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow-up procedures, continuously monitoring, analysing, and improving current procedures. - Maintain logbooks and records as laid out in the Assignment Instructions. - Maintain a record of security incidents. - Review DOBs to ensure correct completion and highlight any issues to Operations Managers. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days and nights. Experience in a similar role is required. Key Information and Benefits - 5.6 holiday weeks per year - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G38) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 11, 2026
Full time
A great opportunity to work as a Security Duty Manager for G4S, you will lead, co-ordinate and manage the provision of the site security service at the client's site to ensure a safe and secure working environment for all staff and visitors. Staffline is recruting Security Duty Managers in Grangemouth. The rate of pay is £16.00 per hour. Shift Pattern: 4 on 4 off, days and nights between the hours of 06:00 - 18:00/18:00 - 06:00 Candidates must hold a Security licence and a full UK driving licence. Your Time at Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% compliance with documentation & audit standards. - Completion/Coordination of direct reports' training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours escalation process is implemented in the event of emergencies. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by Operations Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. Site Manning - Arrange standby and replacement SOs when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S Region when required to support with resources. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance, and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change & adoption/Integration of new technologies/systems. - Security team welfare - Care Visits and appraisals Health and Safety - Record and report to Security Operations Managers all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. - Ensure Health and Safety issues are managed and reported in line with company policy. Fire and Emergencies - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of Fire Alarm activation. - Undertake fire prevention patrols. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with Operations Manager. - Training and Development - Including site compliance training, regular testing team's knowledge and competence First Aid - Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow-up procedures, continuously monitoring, analysing, and improving current procedures. - Maintain logbooks and records as laid out in the Assignment Instructions. - Maintain a record of security incidents. - Review DOBs to ensure correct completion and highlight any issues to Operations Managers. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days and nights. Experience in a similar role is required. Key Information and Benefits - 5.6 holiday weeks per year - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G38) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Information Officer - Multi Agency Safeguarding Hub (MASH) Location: Hackney - E8 Directorate: Children and Families Services Pay: 19.98 Per Hour PAYE/ 26.92 Per Hour Umbrella Start: ASAP Length: 2 Months Role Overview We are seeking a resilient and organised individual to provide vital administrative support to our Multi Agency Safeguarding Hub (MASH). You will be the first point of contact, answering incoming duty calls from both the public and professionals in a helpful, concise, and professional manner. In this fast-paced, high-volume environment, you will load time-sensitive contact data, manage sensitive records, triage inquiries, and support safeguarding decisions through meticulous database checks and thorough data gathering. You will play a crucial role in ensuring information is shared accurately and quickly to protect and promote the wellbeing of children and families across Hackney. Key Responsibilities Data Management & Quality: Accurately load and log contact data for children and young people requiring help or protection within agreed timescales. Support system maintenance, data cleansing, and the resolution of system discrepancies. Information Scrutiny & Reporting: Conduct thorough database checks across multiple IT systems. Summarise, analyse, and evaluate complex case details to prepare clear, concise reports for managers, external forums, and partner agencies. First Point of Contact: Screen incoming duty calls from the public and partner professionals, recording potential safeguarding concerns accurately and escalating urgent risks immediately. Multi-Agency Collaboration: Work closely with partner agencies, internal ICT teams, and multi-disciplinary teams to facilitate effective information sharing while strictly adhering to Data Protection policies and confidentiality standards. Workload Prioritisation: Manage and plan daily activities effectively, maintaining the capacity to prioritise urgent safeguarding tasks in a demanding environment. Experience & Technical Skills Proven experience in a business support or administrative role, ideally within a MASH, local authority, or similar dynamic, high-volume environment. Demonstrable experience using, updating, and maintaining complex information management systems. Strong IT literacy, including proficiency in Microsoft Office, Google Workspace applications, and database management. Fast and accurate data entry skills paired with strong analytical capabilities to spot discrepancies and evaluate information. About You Qualifications & Clearances Literate and numerate to GCSE level (or equivalent). Subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Key Competencies Communication & Decorum: Exceptional written and verbal communication skills with professional telephone etiquette. Resilience & Discretion: Exceptional attention to detail, a strict commitment to confidentiality, and the emotional resilience required to manage sensitive case material. Safeguarding Knowledge: A basic working knowledge of child protection, the concept of significant harm, and relevant statutory guidance. Anti-Racism & Commitment to Diversity Hackney aspires to be an anti-racist organisation. You will be expected to demonstrate a commitment to dismantling systemic racism, discrimination, and injustice through personal and professional example. We actively cultivate an inclusive environment celebrating cultural, heritage, and religious diversity, applying anti-racist and anti-oppressive principles as a foundation of our practice. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Aug 11, 2026
Seasonal
Information Officer - Multi Agency Safeguarding Hub (MASH) Location: Hackney - E8 Directorate: Children and Families Services Pay: 19.98 Per Hour PAYE/ 26.92 Per Hour Umbrella Start: ASAP Length: 2 Months Role Overview We are seeking a resilient and organised individual to provide vital administrative support to our Multi Agency Safeguarding Hub (MASH). You will be the first point of contact, answering incoming duty calls from both the public and professionals in a helpful, concise, and professional manner. In this fast-paced, high-volume environment, you will load time-sensitive contact data, manage sensitive records, triage inquiries, and support safeguarding decisions through meticulous database checks and thorough data gathering. You will play a crucial role in ensuring information is shared accurately and quickly to protect and promote the wellbeing of children and families across Hackney. Key Responsibilities Data Management & Quality: Accurately load and log contact data for children and young people requiring help or protection within agreed timescales. Support system maintenance, data cleansing, and the resolution of system discrepancies. Information Scrutiny & Reporting: Conduct thorough database checks across multiple IT systems. Summarise, analyse, and evaluate complex case details to prepare clear, concise reports for managers, external forums, and partner agencies. First Point of Contact: Screen incoming duty calls from the public and partner professionals, recording potential safeguarding concerns accurately and escalating urgent risks immediately. Multi-Agency Collaboration: Work closely with partner agencies, internal ICT teams, and multi-disciplinary teams to facilitate effective information sharing while strictly adhering to Data Protection policies and confidentiality standards. Workload Prioritisation: Manage and plan daily activities effectively, maintaining the capacity to prioritise urgent safeguarding tasks in a demanding environment. Experience & Technical Skills Proven experience in a business support or administrative role, ideally within a MASH, local authority, or similar dynamic, high-volume environment. Demonstrable experience using, updating, and maintaining complex information management systems. Strong IT literacy, including proficiency in Microsoft Office, Google Workspace applications, and database management. Fast and accurate data entry skills paired with strong analytical capabilities to spot discrepancies and evaluate information. About You Qualifications & Clearances Literate and numerate to GCSE level (or equivalent). Subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Key Competencies Communication & Decorum: Exceptional written and verbal communication skills with professional telephone etiquette. Resilience & Discretion: Exceptional attention to detail, a strict commitment to confidentiality, and the emotional resilience required to manage sensitive case material. Safeguarding Knowledge: A basic working knowledge of child protection, the concept of significant harm, and relevant statutory guidance. Anti-Racism & Commitment to Diversity Hackney aspires to be an anti-racist organisation. You will be expected to demonstrate a commitment to dismantling systemic racism, discrimination, and injustice through personal and professional example. We actively cultivate an inclusive environment celebrating cultural, heritage, and religious diversity, applying anti-racist and anti-oppressive principles as a foundation of our practice. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Operations Manager - Security Up to £45,000 + Company Car / Allowance London & Southeast We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager - Security. This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction. The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response. This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organisation. The Role Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance. Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards. Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners. Review, enhance and embed company systems, processes, policies and procedures. Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement. Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions. Promote a culture of professionalism, continuous improvement and proactive risk management. Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required. The Person Demonstrable senior-level experience in an Operational Security Manager / Operations Manager capacity. Strong operational background across manned guarding, mobile response and control room environments. Proven leadership capability, with experience building, motivating and developing high-performing teams. A track record of implementing and improving operational frameworks, processes and governance. Sound understanding of contract management, service delivery models and SLAs. Highly organised with excellent planning and execution skills. A confident and credible communicator, able to engage effectively with clients, stakeholders and internal teams. Resilient, detail-oriented and comfortable operating within demanding, fast-paced operational environments. Qualifications & Requirements Valid and active SIA Licence (SG, DS or CP); CCTV licence advantageous. Full UK manual driving licence. Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3). Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems. Flexible and professional approach to working patterns, including participation in out-of-hours duty management rotas. A commitment to continuous professional development and operational excellence. This appointment offers the opportunity to step into a senior, visible leadership role within a reputable security services organisation, where your expertise will be valued and your contribution will have a tangible impact on service quality, operational performance and future growth.
Aug 11, 2026
Full time
Operations Manager - Security Up to £45,000 + Company Car / Allowance London & Southeast We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager - Security. This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction. The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response. This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organisation. The Role Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance. Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards. Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners. Review, enhance and embed company systems, processes, policies and procedures. Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement. Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions. Promote a culture of professionalism, continuous improvement and proactive risk management. Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required. The Person Demonstrable senior-level experience in an Operational Security Manager / Operations Manager capacity. Strong operational background across manned guarding, mobile response and control room environments. Proven leadership capability, with experience building, motivating and developing high-performing teams. A track record of implementing and improving operational frameworks, processes and governance. Sound understanding of contract management, service delivery models and SLAs. Highly organised with excellent planning and execution skills. A confident and credible communicator, able to engage effectively with clients, stakeholders and internal teams. Resilient, detail-oriented and comfortable operating within demanding, fast-paced operational environments. Qualifications & Requirements Valid and active SIA Licence (SG, DS or CP); CCTV licence advantageous. Full UK manual driving licence. Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3). Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems. Flexible and professional approach to working patterns, including participation in out-of-hours duty management rotas. A commitment to continuous professional development and operational excellence. This appointment offers the opportunity to step into a senior, visible leadership role within a reputable security services organisation, where your expertise will be valued and your contribution will have a tangible impact on service quality, operational performance and future growth.
Duty Manager Secure Childrens Residential Services Location: Bishopbriggs, East Dunbartonshire Contract: Permanent (37.5 hours per week) Salary: £43,736 - £48,691 (depending on experience and qualifications) Overview We are recruiting for an experienced Duty Manager to lead the day-to-day operation of a secure residential care service for children and young people click apply for full job details
Aug 11, 2026
Full time
Duty Manager Secure Childrens Residential Services Location: Bishopbriggs, East Dunbartonshire Contract: Permanent (37.5 hours per week) Salary: £43,736 - £48,691 (depending on experience and qualifications) Overview We are recruiting for an experienced Duty Manager to lead the day-to-day operation of a secure residential care service for children and young people click apply for full job details
Are you an experienced Technical Claims Manager, Senior Claims Manager, Complex Claims Manager, Technical Claims Specialist or Claims Technical Lead looking for an opportunity to make a real impact? Fancy joining one of Europe's leading independent insurance brokers If you're passionate about delivering outstanding claims outcomes, influencing strategy and acting as a trusted adviser to clients, we'd love to hear from you Working closely with clients, insurers, loss adjusters and legal representatives, you'll negotiate the best possible outcomes, interpret complex policy wordings, resolve contentious claims and provide commercially focused advice that adds genuine value. You'll also analyse claims trends, produce meaningful management information, contribute to service improvements and help shape the future of our claims offering. As a senior technical leader, you'll mentor and coach colleagues, raise technical capability across the team and play an important role in developing best practice, supporting succession planning and driving continuous improvement. You'll work collaboratively across the business, contributing to client retention, business growth and strategic initiatives while ensuring compliance with FCA requirements and Consumer Duty principles. Location: Manchester Hybrid (3 days In the office, 2 from home) Salary: up to £50k base + great employee benefits We're looking for someone with extensive commercial claims experience, exceptional technical knowledge, outstanding negotiation and stakeholder management skills, and the ability to translate complex claims into clear commercial solutions. If you're ready to join a business where your expertise is valued and your contribution will shape both client outcomes and the future of the Claims function, we'd love to hear from you. Sound like you? CLICK APPLY and send through a copy of a CV.
Aug 11, 2026
Full time
Are you an experienced Technical Claims Manager, Senior Claims Manager, Complex Claims Manager, Technical Claims Specialist or Claims Technical Lead looking for an opportunity to make a real impact? Fancy joining one of Europe's leading independent insurance brokers If you're passionate about delivering outstanding claims outcomes, influencing strategy and acting as a trusted adviser to clients, we'd love to hear from you Working closely with clients, insurers, loss adjusters and legal representatives, you'll negotiate the best possible outcomes, interpret complex policy wordings, resolve contentious claims and provide commercially focused advice that adds genuine value. You'll also analyse claims trends, produce meaningful management information, contribute to service improvements and help shape the future of our claims offering. As a senior technical leader, you'll mentor and coach colleagues, raise technical capability across the team and play an important role in developing best practice, supporting succession planning and driving continuous improvement. You'll work collaboratively across the business, contributing to client retention, business growth and strategic initiatives while ensuring compliance with FCA requirements and Consumer Duty principles. Location: Manchester Hybrid (3 days In the office, 2 from home) Salary: up to £50k base + great employee benefits We're looking for someone with extensive commercial claims experience, exceptional technical knowledge, outstanding negotiation and stakeholder management skills, and the ability to translate complex claims into clear commercial solutions. If you're ready to join a business where your expertise is valued and your contribution will shape both client outcomes and the future of the Claims function, we'd love to hear from you. Sound like you? CLICK APPLY and send through a copy of a CV.
National Galleries of Scotland
Edinburgh, Midlothian
Development Lead About the role This is a rare opportunity to lead one of the UK's most significant cultural fundraising campaigns. We're looking for an experienced major gifts or capital fundraising professional who thrives on building exceptional relationships and securing transformational support. You'll join us at a pivotal moment, leading campaigns that will shape the future of Scotland's national collection and leave a lasting legacy for generations to come. At National Galleries of Scotland, you'll help secure the future of one of the world's great art collections, cared for on behalf of the nation. You'll raise transformational philanthropic support for projects that preserve Scotland's national collection, expand public access and create lasting cultural impact. We're looking for a strategic and relationship-focused fundraiser with experience leading complex, high-value fundraising campaigns. You'll be equally confident working with major donors, senior colleagues, Trustees and volunteer leaders. You'll combine excellent judgement with strong planning skills, bringing together people, resources and fundraising strategy to deliver ambitious campaign goals. While initially focused on The Art Works, you will have a longer-term remit to help shape future capital fundraising priorities that emerge from our strategic ambitions. You'll personally progress high-value donor relationships while ensuring fundraising campaigns are strategically structured, insight led, appropriately resourced and effectively delivered. You'll help broaden our philanthropic reach by expanding a strong and diverse prospect base across local, national and international audiences. This includes developing approaches to high-value and discreet funders and making the best use of senior volunteers and networks. The scale of the role is exceptional. You'll work on nationally significant projects with a compelling case for support. You'll enjoy flexible and hybrid working, generous benefits and the chance to make a lasting impact throughout your career. What is The Art Works and why is it important? The Art Works is essential to widening access to art and improving wellbeing, while safeguarding Scotland's national collection for the future. Scotland's £6.6bn, 130,000 object collection is currently at risk: 97% is held in overcrowded stores, half of which fail environmental standards. Commercial storage costs are rising, space is limited, and facilities for research, conservation and access are inadequate. The Art Works provides a permanent, expandable and efficient solution. The new 13,000 sqm building in North Edinburgh's regeneration area will greatly enhance public access and cultural engagement, delivering significant economic, community and national benefits. Designed to the Passivhaus building standard it will be one of the largest cultural buildings of its kind in the world, delivering a very low energy solution for best-in-class collection storage providing long term resilience for our duty of care to the nations collection of fine art, space for future collection growth and providing spaces for partner collections. The design reduces future running costs and drives efficiency of working. The design and project ethos supports local needs creating income, jobs and skills opportunities for the local community. The Art Works will also unlock the full potential of the collection worldwide, removing logistical barriers to loans and touring across Scotland, the UK and internationally. Looking beyond The Art Works As a permanent role within the Development team, you will play a key role in shaping and delivering future capital fundraising programmes across the organisation. This includes supporting the fundraising strategy for the planned Mound Level Galleries redevelopment at the National, alongside other strategic capital projects that will help increase access to Scotland's national collection, enhance visitor experience and secure the long-term resilience of our historic buildings and collections. The difference you'll make Reporting to the Head of Development, you will: Provide excellent strategic management of capital fundraising campaigns across the organisation, with an immediate focus on The Art Works as well as responsibility for supporting the planning and delivery of future campaigns, including the Mound Level Galleries redevelopment and other major capital priorities. Contribute to the development of long-term capital fundraising strategies, campaign plans and prospect pipelines to support future organisational priorities beyond The Art Works, ensuring continuity of donor engagement and campaign readiness. Translate campaign strategy, timelines and gift table requirements into clear delivery plans and actions across teams. Monitor progress toward income and activity targets, identify variances early and recommend tactical adjustments based on internal insight and external conditions. Lead the development and maintenance of campaign reporting, including dashboards, risk logs, income phasing and governance papers. Engage directly with major donors, trusts and foundations to cultivate, solicit and steward high-value gifts, working with senior colleagues, Trustees and Campaign Board members as appropriate to maximise outcomes. Oversee and direct cultivation and stewardship activity across the capital campaigns team, ensuring delivery of agreed fundraising strategies and a structured and strategic approach to progressing prospects and delivering income targets, while working closely with the wider Development team to ensure a coordinated and consistent approach to donor engagement. Expand the philanthropic prospect base by identifying new opportunities and supporting approaches to high value or discreet funders. Oversee the preparation of high quality briefings, materials and follow up for senior level donor meetings and solicitations. Coordinate all donor hospitality activity for the campaign, liaising with colleagues across the Development team and other teams as required, including events, briefings, site visits and other cultivation opportunities. Lead the implementation of donor recognition and stewardship frameworks, ensuring consistent, high quality supporter experiences. Ensure operational readiness for the public phase of the campaign, coordinating colleagues across Development, Communications and Visitor Experience to create effective giving pathways and engagement opportunities. Provide day to day direction to the Development Manager - Capital Campaigns; the Campaigns Coordinator and other team members (to be brought in on a temporary basis as required at key campaign stages) to support high standards of documentation, planning and internal communication. Promote collaborative, inclusive working practices across the team and wider organisation. Who we are looking for To succeed in this role, you'll need the following range of knowledge, skills, and experience: Significant leadership experience in capital or multi year fundraising campaigns with £multi-million targets. Experience of developing and sustaining a portfolio of high net worth prospects at 5, 6 and 7-figure levels including discreet and invite-only funders. Experience modelling and managing fundraising cash flow, campaign pacing and income phasing across multiple fundraising priorities, ensuring alignment with organisational and project delivery requirements. Ability to expand donor networks at local, national, and international level. Strong presentation and writing skills, with the ability to influence, articulate complex ideas and inspire support. Experience planning and delivering high quality cultivation events and donor engagements. Strong understanding of fundraising sector trends, major donor behaviour and the philanthropic landscape. Experience working closely with senior stakeholders, including Directors, Trustees, volunteer fundraising campaign board members and other high level advocates. Strong knowledge of UK charitable giving and tax considerations relevant to fundraising. Highly motivated, with the ability to act on initiative while exercising good judgement about when to involve others. Strong analytical and reporting skills, with confidence interpreting financial, pipeline and performance data. Experience using CRM/database systems such as Spektrix or similar. It would also be great if you have: Experience of fundraising for multiple capital projects and transitioning donor relationships between successive major campaigns. Knowledge of the arts, culture, heritage, community engagement or education sectors. Understanding of how environmental sustainability, climate action and low energy design influence contemporary philanthropic priorities. Enthusiasm for the mission and work of the National Galleries of Scotland. Experience of fundraising in an international context, particularly in North America and Asia. Please apply directly via our careers portal. Applications via email will not be accepted. The closing date for applications is 12 noon on Tuesday, 25 August 2026.
Aug 11, 2026
Full time
Development Lead About the role This is a rare opportunity to lead one of the UK's most significant cultural fundraising campaigns. We're looking for an experienced major gifts or capital fundraising professional who thrives on building exceptional relationships and securing transformational support. You'll join us at a pivotal moment, leading campaigns that will shape the future of Scotland's national collection and leave a lasting legacy for generations to come. At National Galleries of Scotland, you'll help secure the future of one of the world's great art collections, cared for on behalf of the nation. You'll raise transformational philanthropic support for projects that preserve Scotland's national collection, expand public access and create lasting cultural impact. We're looking for a strategic and relationship-focused fundraiser with experience leading complex, high-value fundraising campaigns. You'll be equally confident working with major donors, senior colleagues, Trustees and volunteer leaders. You'll combine excellent judgement with strong planning skills, bringing together people, resources and fundraising strategy to deliver ambitious campaign goals. While initially focused on The Art Works, you will have a longer-term remit to help shape future capital fundraising priorities that emerge from our strategic ambitions. You'll personally progress high-value donor relationships while ensuring fundraising campaigns are strategically structured, insight led, appropriately resourced and effectively delivered. You'll help broaden our philanthropic reach by expanding a strong and diverse prospect base across local, national and international audiences. This includes developing approaches to high-value and discreet funders and making the best use of senior volunteers and networks. The scale of the role is exceptional. You'll work on nationally significant projects with a compelling case for support. You'll enjoy flexible and hybrid working, generous benefits and the chance to make a lasting impact throughout your career. What is The Art Works and why is it important? The Art Works is essential to widening access to art and improving wellbeing, while safeguarding Scotland's national collection for the future. Scotland's £6.6bn, 130,000 object collection is currently at risk: 97% is held in overcrowded stores, half of which fail environmental standards. Commercial storage costs are rising, space is limited, and facilities for research, conservation and access are inadequate. The Art Works provides a permanent, expandable and efficient solution. The new 13,000 sqm building in North Edinburgh's regeneration area will greatly enhance public access and cultural engagement, delivering significant economic, community and national benefits. Designed to the Passivhaus building standard it will be one of the largest cultural buildings of its kind in the world, delivering a very low energy solution for best-in-class collection storage providing long term resilience for our duty of care to the nations collection of fine art, space for future collection growth and providing spaces for partner collections. The design reduces future running costs and drives efficiency of working. The design and project ethos supports local needs creating income, jobs and skills opportunities for the local community. The Art Works will also unlock the full potential of the collection worldwide, removing logistical barriers to loans and touring across Scotland, the UK and internationally. Looking beyond The Art Works As a permanent role within the Development team, you will play a key role in shaping and delivering future capital fundraising programmes across the organisation. This includes supporting the fundraising strategy for the planned Mound Level Galleries redevelopment at the National, alongside other strategic capital projects that will help increase access to Scotland's national collection, enhance visitor experience and secure the long-term resilience of our historic buildings and collections. The difference you'll make Reporting to the Head of Development, you will: Provide excellent strategic management of capital fundraising campaigns across the organisation, with an immediate focus on The Art Works as well as responsibility for supporting the planning and delivery of future campaigns, including the Mound Level Galleries redevelopment and other major capital priorities. Contribute to the development of long-term capital fundraising strategies, campaign plans and prospect pipelines to support future organisational priorities beyond The Art Works, ensuring continuity of donor engagement and campaign readiness. Translate campaign strategy, timelines and gift table requirements into clear delivery plans and actions across teams. Monitor progress toward income and activity targets, identify variances early and recommend tactical adjustments based on internal insight and external conditions. Lead the development and maintenance of campaign reporting, including dashboards, risk logs, income phasing and governance papers. Engage directly with major donors, trusts and foundations to cultivate, solicit and steward high-value gifts, working with senior colleagues, Trustees and Campaign Board members as appropriate to maximise outcomes. Oversee and direct cultivation and stewardship activity across the capital campaigns team, ensuring delivery of agreed fundraising strategies and a structured and strategic approach to progressing prospects and delivering income targets, while working closely with the wider Development team to ensure a coordinated and consistent approach to donor engagement. Expand the philanthropic prospect base by identifying new opportunities and supporting approaches to high value or discreet funders. Oversee the preparation of high quality briefings, materials and follow up for senior level donor meetings and solicitations. Coordinate all donor hospitality activity for the campaign, liaising with colleagues across the Development team and other teams as required, including events, briefings, site visits and other cultivation opportunities. Lead the implementation of donor recognition and stewardship frameworks, ensuring consistent, high quality supporter experiences. Ensure operational readiness for the public phase of the campaign, coordinating colleagues across Development, Communications and Visitor Experience to create effective giving pathways and engagement opportunities. Provide day to day direction to the Development Manager - Capital Campaigns; the Campaigns Coordinator and other team members (to be brought in on a temporary basis as required at key campaign stages) to support high standards of documentation, planning and internal communication. Promote collaborative, inclusive working practices across the team and wider organisation. Who we are looking for To succeed in this role, you'll need the following range of knowledge, skills, and experience: Significant leadership experience in capital or multi year fundraising campaigns with £multi-million targets. Experience of developing and sustaining a portfolio of high net worth prospects at 5, 6 and 7-figure levels including discreet and invite-only funders. Experience modelling and managing fundraising cash flow, campaign pacing and income phasing across multiple fundraising priorities, ensuring alignment with organisational and project delivery requirements. Ability to expand donor networks at local, national, and international level. Strong presentation and writing skills, with the ability to influence, articulate complex ideas and inspire support. Experience planning and delivering high quality cultivation events and donor engagements. Strong understanding of fundraising sector trends, major donor behaviour and the philanthropic landscape. Experience working closely with senior stakeholders, including Directors, Trustees, volunteer fundraising campaign board members and other high level advocates. Strong knowledge of UK charitable giving and tax considerations relevant to fundraising. Highly motivated, with the ability to act on initiative while exercising good judgement about when to involve others. Strong analytical and reporting skills, with confidence interpreting financial, pipeline and performance data. Experience using CRM/database systems such as Spektrix or similar. It would also be great if you have: Experience of fundraising for multiple capital projects and transitioning donor relationships between successive major campaigns. Knowledge of the arts, culture, heritage, community engagement or education sectors. Understanding of how environmental sustainability, climate action and low energy design influence contemporary philanthropic priorities. Enthusiasm for the mission and work of the National Galleries of Scotland. Experience of fundraising in an international context, particularly in North America and Asia. Please apply directly via our careers portal. Applications via email will not be accepted. The closing date for applications is 12 noon on Tuesday, 25 August 2026.
Are you passionate about delivering exceptional customer experiences and ensuring events run seamlessly? Join our clients team as a Duty Manager (Events) , where you'll play a vital role in the successful day-to-day operation at their Civic Hall, based in the heart of Essex. The Role: In this exciting role, you will coordinate event requirements for hirers, artists, and performers, ensuring every event is delivered professionally, efficiently, and in full compliance with licensing, health and safety, and operational standards. You will be customer-focused, commercially aware, and committed to maximising profitability through effective venue operations. The Civic Hall has welcomed an impressive line-up of stars over the years and continues to be a favourite destination for audiences and performers alike. The venue boasts outstanding bar and catering facilities, professional stage and technical equipment, a large commercial kitchen, retractable tiered seating, and one of the largest sprung wooden dance floors in Essex. Who are we looking for? Talent comes from many backgrounds, and we'd love to hear from you whether you are: Currently working in the events, hospitality, catering, or bar industry An experienced manager seeking a new challenge An ambitious supervisor ready to take the next step in your career What matters most is your enthusiasm, leadership potential, and commitment to delivering exceptional service. What our client offers: In return, we provide an attractive benefits package, including: Complimentary use of our facilities Partner discounts Flexible and supportive team environment Hundreds of lifestyle discounts and Employee Assistance Programme Ongoing training and development opportunities
Aug 11, 2026
Full time
Are you passionate about delivering exceptional customer experiences and ensuring events run seamlessly? Join our clients team as a Duty Manager (Events) , where you'll play a vital role in the successful day-to-day operation at their Civic Hall, based in the heart of Essex. The Role: In this exciting role, you will coordinate event requirements for hirers, artists, and performers, ensuring every event is delivered professionally, efficiently, and in full compliance with licensing, health and safety, and operational standards. You will be customer-focused, commercially aware, and committed to maximising profitability through effective venue operations. The Civic Hall has welcomed an impressive line-up of stars over the years and continues to be a favourite destination for audiences and performers alike. The venue boasts outstanding bar and catering facilities, professional stage and technical equipment, a large commercial kitchen, retractable tiered seating, and one of the largest sprung wooden dance floors in Essex. Who are we looking for? Talent comes from many backgrounds, and we'd love to hear from you whether you are: Currently working in the events, hospitality, catering, or bar industry An experienced manager seeking a new challenge An ambitious supervisor ready to take the next step in your career What matters most is your enthusiasm, leadership potential, and commitment to delivering exceptional service. What our client offers: In return, we provide an attractive benefits package, including: Complimentary use of our facilities Partner discounts Flexible and supportive team environment Hundreds of lifestyle discounts and Employee Assistance Programme Ongoing training and development opportunities
The Duty Officer plays a key operational role in ensuring the smooth running of the Friendly Trust's office duty function. The postholder will be the designated lead for Office Duty sessions, acting as the first point of contact for calls, visitors, and day-to-day operational queries. The role also provides structured support to a Trust Officer managing a caseload of Service Users requiring lower levels of support, assisting with administrative casework, financial monitoring tasks, and maintaining accurate records. This post bridges administrative and frontline service delivery functions, enabling Trust Officers to focus on complex casework while maintaining high standards of responsiveness and record keeping. Key Responsibilities 1. Office Duty (Primary Function) Take responsibility for the delivery of Office Duty sessions in line with the Office Duty Procedure. Manage incoming telephone calls, enquiries, and visitors, ensuring all interactions are recorded accurately. Maintain and update the Office Duty diary, including: Recording calls, visitors, and actions taken Logging outstanding actions for follow-up Ensuring continuity between sessions Use CasparGov to record duty activity promptly and accurately. Monitor planned and ad hoc cash collections, ensuring compliance with The Friendly Trust's policies and procedures, checking requirements, and promptly identifying and escalating any issues or discrepancies. Carry out cash tin checks and ensure appropriate balances for ongoing sessions. Liaise with the Duty Team Manager where queries require escalation. 2. Service User Support Support a designated Trust Officer in managing a caseload of Service Users requiring lower levels of support Assist with routine financial administration tasks such as: Monitoring transactions and basic budgeting support Preparing information for review by the Trust Officer Maintain accurate records of activity in line with organisational and legal requirements. Draft basic correspondence and follow up routine requests. 3. Administrative and Operational Support Provide administrative support aligned with organisational systems and processes. Assist with: Data entry and maintaining records Processing documentation and correspondence Supporting internal reporting and statistics Contribute to efficient office systems and processes. Support meeting preparation or coordination where required. 4. Communication and Team Working Act as a professional first point of contact for Service Users, families, and external professionals. Work collaboratively with Trust Officers, Admin, and managers to ensure seamless service delivery. Escalate queries appropriately while maintaining ownership of routine enquiries. 5. Organisational Contribution Work in line with the Friendly Trust's values, policies, and procedures. Contribute to a positive, inclusive, and supportive working environment. Maintain confidentiality and comply with GDPR and safeguarding requirements. Undertake other duties appropriate to the role. Person Specification Essential Skills and Experience Excellent verbal and written communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies. Strong interpersonal, telephone and customer service skills, with a friendly, approachable and professional manner. Proven administrative experience, with strong organisational skills and the ability to manage a varied workload effectively. Ability to prioritise tasks, work to deadlines, manage competing demands and respond positively to changing priorities. Excellent attention to detail, with the ability to maintain accurate records and manage information confidentially. Experience of data entry, maintaining electronic databases and record management systems. Competent user of Microsoft 365, including Outlook, Word, Excel and Teams, and confident using databases and other IT systems. Ability to work independently using initiative, as well as collaboratively within a team. Positive, flexible and proactive approach to work. Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds. Commitment to equality, diversity and inclusion, professional standards, confidentiality and data protection requirements. Desirable Skills and Experience Experience working within the charity, voluntary, health or social care sectors. Experience of handling calls, front-line enquiries, reception duties or customer-facing services. Knowledge of issues affecting people with learning disabilities and their families. Knowledge of welfare benefits, financial administration or related support services. Experience of using case management, CRM or client record systems. Knowledge of CASPAR Gov or similar case management software. Experience of supporting the production of reports, statistics, monitoring information or management data. Experience of coordinating office systems, facilities or administrative processes. Basic financial administration experience, including invoice processing, cash handling and record keeping. Knowledge of information governance and records management practices. Good record of punctuality, reliability and attendance. Personal Attributes Professional, trustworthy and dependable. Solution-focused, with a willingness to learn, develop and adapt. Able to maintain composure and professionalism when handling sensitive or challenging enquiries. Committed to supporting The Friendly Trust's mission, values and person-centred approach. Demonstrates sound judgement, discretion and a high level of integrity.
Aug 11, 2026
Full time
The Duty Officer plays a key operational role in ensuring the smooth running of the Friendly Trust's office duty function. The postholder will be the designated lead for Office Duty sessions, acting as the first point of contact for calls, visitors, and day-to-day operational queries. The role also provides structured support to a Trust Officer managing a caseload of Service Users requiring lower levels of support, assisting with administrative casework, financial monitoring tasks, and maintaining accurate records. This post bridges administrative and frontline service delivery functions, enabling Trust Officers to focus on complex casework while maintaining high standards of responsiveness and record keeping. Key Responsibilities 1. Office Duty (Primary Function) Take responsibility for the delivery of Office Duty sessions in line with the Office Duty Procedure. Manage incoming telephone calls, enquiries, and visitors, ensuring all interactions are recorded accurately. Maintain and update the Office Duty diary, including: Recording calls, visitors, and actions taken Logging outstanding actions for follow-up Ensuring continuity between sessions Use CasparGov to record duty activity promptly and accurately. Monitor planned and ad hoc cash collections, ensuring compliance with The Friendly Trust's policies and procedures, checking requirements, and promptly identifying and escalating any issues or discrepancies. Carry out cash tin checks and ensure appropriate balances for ongoing sessions. Liaise with the Duty Team Manager where queries require escalation. 2. Service User Support Support a designated Trust Officer in managing a caseload of Service Users requiring lower levels of support Assist with routine financial administration tasks such as: Monitoring transactions and basic budgeting support Preparing information for review by the Trust Officer Maintain accurate records of activity in line with organisational and legal requirements. Draft basic correspondence and follow up routine requests. 3. Administrative and Operational Support Provide administrative support aligned with organisational systems and processes. Assist with: Data entry and maintaining records Processing documentation and correspondence Supporting internal reporting and statistics Contribute to efficient office systems and processes. Support meeting preparation or coordination where required. 4. Communication and Team Working Act as a professional first point of contact for Service Users, families, and external professionals. Work collaboratively with Trust Officers, Admin, and managers to ensure seamless service delivery. Escalate queries appropriately while maintaining ownership of routine enquiries. 5. Organisational Contribution Work in line with the Friendly Trust's values, policies, and procedures. Contribute to a positive, inclusive, and supportive working environment. Maintain confidentiality and comply with GDPR and safeguarding requirements. Undertake other duties appropriate to the role. Person Specification Essential Skills and Experience Excellent verbal and written communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies. Strong interpersonal, telephone and customer service skills, with a friendly, approachable and professional manner. Proven administrative experience, with strong organisational skills and the ability to manage a varied workload effectively. Ability to prioritise tasks, work to deadlines, manage competing demands and respond positively to changing priorities. Excellent attention to detail, with the ability to maintain accurate records and manage information confidentially. Experience of data entry, maintaining electronic databases and record management systems. Competent user of Microsoft 365, including Outlook, Word, Excel and Teams, and confident using databases and other IT systems. Ability to work independently using initiative, as well as collaboratively within a team. Positive, flexible and proactive approach to work. Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds. Commitment to equality, diversity and inclusion, professional standards, confidentiality and data protection requirements. Desirable Skills and Experience Experience working within the charity, voluntary, health or social care sectors. Experience of handling calls, front-line enquiries, reception duties or customer-facing services. Knowledge of issues affecting people with learning disabilities and their families. Knowledge of welfare benefits, financial administration or related support services. Experience of using case management, CRM or client record systems. Knowledge of CASPAR Gov or similar case management software. Experience of supporting the production of reports, statistics, monitoring information or management data. Experience of coordinating office systems, facilities or administrative processes. Basic financial administration experience, including invoice processing, cash handling and record keeping. Knowledge of information governance and records management practices. Good record of punctuality, reliability and attendance. Personal Attributes Professional, trustworthy and dependable. Solution-focused, with a willingness to learn, develop and adapt. Able to maintain composure and professionalism when handling sensitive or challenging enquiries. Committed to supporting The Friendly Trust's mission, values and person-centred approach. Demonstrates sound judgement, discretion and a high level of integrity.
Trainee Supervisor / Duty Manager Specsavers Crawley has an exciting yet rare opportunity to kick start a new career in Optics or perhaps to enhance an existing Optical position elsewhere. We are looking for one candidate that has some leadership experience to help support our management team and help deliver outstanding customer service to our community. If you love people (like we do) and want to be part of a team that put our customers first we want to hear from you. Optical experience is not essential as our training programme will give you all the tools to become fully skilled. What we need: Someone with either team leader, supervisor experience in any front facing, customer service sector ( This is a must ) A can-do attitude Some able to embody the Specsavers way: Helpful, Attentive, Friendly, Professional, Interested in people and enthusiastic Growth mindset Great communication Positive The role As a Trainee Supervisor at Specsavers Crawley , you'll play a key role in supporting the day-to-day running of the store while developing your leadership skills. You'll lead by example, deliver outstanding customer service and helping to create a welcoming, professional environment for every customer. Your role mixing supervisory responsibilities and front-of-house duties keeps this job exciting with plenty of opportunity to further your career. You'll support the management team with coordinating the daily workflow, motivating colleagues, and ensuring high standards are maintained across the store. On the shop floor, you'll assist customers with choosing the right frames and lenses, provide dispensing advice, complete spectacle collections and fittings, carry out adjustments and repairs, and support customers with aftercare appointments. You'll also help manage appointments, handle enquiries, process transactions, and ensure the store remains organised and inviting. As you grow in the role, you'll receive training and support to build your confidence in leading a team, resolving customer queries, and driving excellent operational standards. This is an incredible opportunity for someone who enjoys working with people, thrives in a fast-paced retail environment, and is looking to take the next step towards a management career within Specsavers. Our store Specsavers Crawley is a thriving, customer-focused store located in the heart of Crawley town centre. The store offers a full range of optical and hearing services, delivered by a welcoming and experienced team dedicated to providing outstanding patient care. With a supportive working environment, modern clinical facilities, and a strong commitment to colleague development, it's an excellent place to build a rewarding career while making a positive impact in the local community. Our team We have a wonderful team of driven, dedicated yet friendly people in our store ready and waiting for you to meet. What we offer £8.20 - £12.91 per hour plus a fantastic bonus ( age/ experience related ) Great Place to work Scheme : This means we have met high standards to keep our team safe, motivated with great career opportunities and reward benefits everyday! 40 hours (including weekend requirement) Pension scheme with an employer/employee contribution system. Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family with on demand GP services from home, along with other lifestyle and healthcare programmes. Complimentary full and on going subscription to the Headspace app Eyecare and Hearcare discounts for you and your family Birthday off Enjoy an additional paid day off on your birthday to celebrate you! Sponsorship of professional courses to enhance your career After your probation you will added to our WPA healthcare scheme to provide extensive medical services and support If you have the about skills and want to be part of our team , we want to hear from you! We have ONE space for the right candidate. Please remember: Must have some Management/Supervisor/Team Leader experience to be considered. ( minimum 3 years experience ) Checked all the boxes? Now's the perfect time to apply!
Aug 11, 2026
Full time
Trainee Supervisor / Duty Manager Specsavers Crawley has an exciting yet rare opportunity to kick start a new career in Optics or perhaps to enhance an existing Optical position elsewhere. We are looking for one candidate that has some leadership experience to help support our management team and help deliver outstanding customer service to our community. If you love people (like we do) and want to be part of a team that put our customers first we want to hear from you. Optical experience is not essential as our training programme will give you all the tools to become fully skilled. What we need: Someone with either team leader, supervisor experience in any front facing, customer service sector ( This is a must ) A can-do attitude Some able to embody the Specsavers way: Helpful, Attentive, Friendly, Professional, Interested in people and enthusiastic Growth mindset Great communication Positive The role As a Trainee Supervisor at Specsavers Crawley , you'll play a key role in supporting the day-to-day running of the store while developing your leadership skills. You'll lead by example, deliver outstanding customer service and helping to create a welcoming, professional environment for every customer. Your role mixing supervisory responsibilities and front-of-house duties keeps this job exciting with plenty of opportunity to further your career. You'll support the management team with coordinating the daily workflow, motivating colleagues, and ensuring high standards are maintained across the store. On the shop floor, you'll assist customers with choosing the right frames and lenses, provide dispensing advice, complete spectacle collections and fittings, carry out adjustments and repairs, and support customers with aftercare appointments. You'll also help manage appointments, handle enquiries, process transactions, and ensure the store remains organised and inviting. As you grow in the role, you'll receive training and support to build your confidence in leading a team, resolving customer queries, and driving excellent operational standards. This is an incredible opportunity for someone who enjoys working with people, thrives in a fast-paced retail environment, and is looking to take the next step towards a management career within Specsavers. Our store Specsavers Crawley is a thriving, customer-focused store located in the heart of Crawley town centre. The store offers a full range of optical and hearing services, delivered by a welcoming and experienced team dedicated to providing outstanding patient care. With a supportive working environment, modern clinical facilities, and a strong commitment to colleague development, it's an excellent place to build a rewarding career while making a positive impact in the local community. Our team We have a wonderful team of driven, dedicated yet friendly people in our store ready and waiting for you to meet. What we offer £8.20 - £12.91 per hour plus a fantastic bonus ( age/ experience related ) Great Place to work Scheme : This means we have met high standards to keep our team safe, motivated with great career opportunities and reward benefits everyday! 40 hours (including weekend requirement) Pension scheme with an employer/employee contribution system. Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family with on demand GP services from home, along with other lifestyle and healthcare programmes. Complimentary full and on going subscription to the Headspace app Eyecare and Hearcare discounts for you and your family Birthday off Enjoy an additional paid day off on your birthday to celebrate you! Sponsorship of professional courses to enhance your career After your probation you will added to our WPA healthcare scheme to provide extensive medical services and support If you have the about skills and want to be part of our team , we want to hear from you! We have ONE space for the right candidate. Please remember: Must have some Management/Supervisor/Team Leader experience to be considered. ( minimum 3 years experience ) Checked all the boxes? Now's the perfect time to apply!
SF Partners are working with a business based in Coventry who are looking for a Sales Admin / Logistics Manager to join the team £47,000 Hybrid Purpose of Role The Customer Logistics Manager is responsible for leading the Customer Logistics function, ensuring the effective management of pricing, inventory, customer orders, customs compliance, SAP master data, and customer service operations. The role is accountable for delivering excellent customer service, maintaining inventory integrity, ensuring regulatory compliance, and developing a high-performing team. Key Responsibilities Pricing & Commercial Support Maintain and manage SAP pricing files for Wear & Spare products, Consumables, and third-party products. Review and challenge pricing structures to ensure competitiveness within the UK market while protecting margin performance. Calculate and maintain selling prices for third-party products in line with agreed margin targets. Support commercial decision-making through pricing analysis and recommendations. Inventory Management & Planning Manage inventory planning activities to ensure optimum stock availability while minimising inventory holding costs. Oversee Material Requirements Planning (MRP) to maintain stock levels for fast-moving products and proactively manage slow-moving and obsolete inventory. Monitor inventory discrepancies between our systems and Rhenus ( 3rd Party Logistics ), ensuring inventory records remain accurate and aligned. Manage procurement and replenishment of third-party stock products. Oversee part master data management within SAP, including the creation of new materials, maintenance of substitute parts, and ongoing data integrity. Ensure effective communication of new part information and changes to warehouse and operational teams. Customs & Trade Compliance Ensure full compliance with UK import and export customs regulations. Manage customs documentation requirements for shipments to Ireland and imports into the UK. Liaise with customs clearance providers, freight forwarders, customers, and internal stakeholders to resolve customs, VAT, and duty-related issues. Maintain robust processes to support compliance with evolving customs and trade regulations. SAP & Operational Control Ensure the integrity and effectiveness of SAP processes within the Customer Logistics function. Monitor sales order processing and ensure timely release of customer orders. Oversee supplier purchase orders and ensure open orders are actively managed and closed where appropriate. Produce and distribute backorder analysis reports, identifying risks and implementing corrective actions. Drive continuous improvement in SAP master data accuracy and operational processes. Customer Logistics Operations Lead and manage the day-to-day activities of the Customer Logistics department. Ensure efficient processing of customer orders, quotations, invoicing, and customer enquiries. Oversee order fulfilment activities for both Sales and Service departments. Manage consignment stock processes and controls. Oversee System 3R order processing activities. Ensure customs clearance processes are completed accurately and efficiently. Monitor departmental performance against service level agreements and customer expectations. Leadership & Team Development Lead, coach, and develop the Customer Logistics team to deliver high levels of performance and customer service. Ensure team members are fully trained and capable of supporting all core departmental activities. Develop succession plans and cross-functional skills to improve team resilience. Provide leadership and support during periods of high workload, organisational change, and staff absence. Foster a culture of accountability, continuous improvement, collaboration, and customer focus. Supervisory Responsibilities Direct management responsibility for the Customer Logistics team Set objectives, conduct performance reviews, and identify development opportunities. Ensure appropriate resource planning and workload management across the department. Qualifications & Experience Essential Proven experience in customer logistics, supply chain, customer service, inventory management, or logistics leadership roles. Strong SAP experience, including pricing, material master data, inventory management, purchasing, and order processing. Experience of MRP and inventory planning processes. Working knowledge of UK customs, import/export procedures, and trade compliance requirements. Strong commercial awareness and analytical skills. Experience leading and developing teams within a customer-focused environment. Excellent communication and stakeholder management skills. Desirable Experience within a manufacturing, engineering, or industrial business. Knowledge of Irish customs and VAT requirements. Experience of process improvement and operational excellence initiatives. Advanced Excel and reporting capabilities.
Aug 11, 2026
Full time
SF Partners are working with a business based in Coventry who are looking for a Sales Admin / Logistics Manager to join the team £47,000 Hybrid Purpose of Role The Customer Logistics Manager is responsible for leading the Customer Logistics function, ensuring the effective management of pricing, inventory, customer orders, customs compliance, SAP master data, and customer service operations. The role is accountable for delivering excellent customer service, maintaining inventory integrity, ensuring regulatory compliance, and developing a high-performing team. Key Responsibilities Pricing & Commercial Support Maintain and manage SAP pricing files for Wear & Spare products, Consumables, and third-party products. Review and challenge pricing structures to ensure competitiveness within the UK market while protecting margin performance. Calculate and maintain selling prices for third-party products in line with agreed margin targets. Support commercial decision-making through pricing analysis and recommendations. Inventory Management & Planning Manage inventory planning activities to ensure optimum stock availability while minimising inventory holding costs. Oversee Material Requirements Planning (MRP) to maintain stock levels for fast-moving products and proactively manage slow-moving and obsolete inventory. Monitor inventory discrepancies between our systems and Rhenus ( 3rd Party Logistics ), ensuring inventory records remain accurate and aligned. Manage procurement and replenishment of third-party stock products. Oversee part master data management within SAP, including the creation of new materials, maintenance of substitute parts, and ongoing data integrity. Ensure effective communication of new part information and changes to warehouse and operational teams. Customs & Trade Compliance Ensure full compliance with UK import and export customs regulations. Manage customs documentation requirements for shipments to Ireland and imports into the UK. Liaise with customs clearance providers, freight forwarders, customers, and internal stakeholders to resolve customs, VAT, and duty-related issues. Maintain robust processes to support compliance with evolving customs and trade regulations. SAP & Operational Control Ensure the integrity and effectiveness of SAP processes within the Customer Logistics function. Monitor sales order processing and ensure timely release of customer orders. Oversee supplier purchase orders and ensure open orders are actively managed and closed where appropriate. Produce and distribute backorder analysis reports, identifying risks and implementing corrective actions. Drive continuous improvement in SAP master data accuracy and operational processes. Customer Logistics Operations Lead and manage the day-to-day activities of the Customer Logistics department. Ensure efficient processing of customer orders, quotations, invoicing, and customer enquiries. Oversee order fulfilment activities for both Sales and Service departments. Manage consignment stock processes and controls. Oversee System 3R order processing activities. Ensure customs clearance processes are completed accurately and efficiently. Monitor departmental performance against service level agreements and customer expectations. Leadership & Team Development Lead, coach, and develop the Customer Logistics team to deliver high levels of performance and customer service. Ensure team members are fully trained and capable of supporting all core departmental activities. Develop succession plans and cross-functional skills to improve team resilience. Provide leadership and support during periods of high workload, organisational change, and staff absence. Foster a culture of accountability, continuous improvement, collaboration, and customer focus. Supervisory Responsibilities Direct management responsibility for the Customer Logistics team Set objectives, conduct performance reviews, and identify development opportunities. Ensure appropriate resource planning and workload management across the department. Qualifications & Experience Essential Proven experience in customer logistics, supply chain, customer service, inventory management, or logistics leadership roles. Strong SAP experience, including pricing, material master data, inventory management, purchasing, and order processing. Experience of MRP and inventory planning processes. Working knowledge of UK customs, import/export procedures, and trade compliance requirements. Strong commercial awareness and analytical skills. Experience leading and developing teams within a customer-focused environment. Excellent communication and stakeholder management skills. Desirable Experience within a manufacturing, engineering, or industrial business. Knowledge of Irish customs and VAT requirements. Experience of process improvement and operational excellence initiatives. Advanced Excel and reporting capabilities.
WasteRecruit has been retained to support an established regional waste and recycling business serving customers across Surrey, West Sussex and the wider South East. Following a period of investment, the business is looking for an experienced Commercial Manager to strengthen commercial performance, develop customer and supplier relationships and help deliver its next stage of growth. The role Reporting to the Managing Director, you will provide the commercial link between customers, waste outlets, transport, site operations and the senior management team. You will take a lead role in managing the commercial performance of waste entering, moving through and leaving the business. This will include revenue, tonnage, disposal costs, outlet strategy, contract performance and new business opportunities. This is a hands-on position within a fast-moving operational environment. It would suit someone who combines strong commercial judgement with a practical understanding of waste transfer, recycling, skip and roll-on roll-off operations. Key responsibilities Manage the commercial position of inbound and outbound waste movements. Work with operations and transport teams to balance customer requirements, site capacity, processing and disposal. Develop and maintain relationships with customers, disposal outlets, hauliers, suppliers and local authorities. Negotiate waste-supply, disposal, haulage and offtake agreements. Monitor revenue, tonnage, disposal cost and commercial performance. Identify opportunities to improve margin, reduce cost and strengthen outlet resilience. Develop new business across construction waste, skip hire, roll-on roll-off, recycled aggregates, airport services and commercial waste. Prepare tenders, proposals, contract reviews and customer communications. Support the resolution of operational and customer-service issues. Work closely with transport, operations, HSEQ and compliance colleagues. Produce clear management information, forecasts and performance reports. Contribute to the continued development and professionalisation of the business. About you You will have relevant commercial experience within waste management, recycling, resource recovery, aggregates, skip hire or a closely related operational sector. You are likely to demonstrate: a strong understanding of waste flows, disposal outlets and commercial contracts; experience negotiating with customers, suppliers, hauliers or waste outlets; an understanding of waste transfer, skip and roll-on roll-off operations; the ability to interpret revenue, cost, tonnage and margin information; experience developing tenders, proposals or new commercial opportunities; practical awareness of environmental, duty-of-care and Operator Licence requirements; credibility with site teams, drivers, customers and senior management; strong problem-solving and communication skills; a pragmatic, hands-on approach; and the ability to support change while respecting the knowledge and experience already within the business. A Transport Manager CPC, WAMITAB qualification or other relevant industry qualification would be beneficial, although operational experience and commercial capability will be equally important.
Aug 11, 2026
Full time
WasteRecruit has been retained to support an established regional waste and recycling business serving customers across Surrey, West Sussex and the wider South East. Following a period of investment, the business is looking for an experienced Commercial Manager to strengthen commercial performance, develop customer and supplier relationships and help deliver its next stage of growth. The role Reporting to the Managing Director, you will provide the commercial link between customers, waste outlets, transport, site operations and the senior management team. You will take a lead role in managing the commercial performance of waste entering, moving through and leaving the business. This will include revenue, tonnage, disposal costs, outlet strategy, contract performance and new business opportunities. This is a hands-on position within a fast-moving operational environment. It would suit someone who combines strong commercial judgement with a practical understanding of waste transfer, recycling, skip and roll-on roll-off operations. Key responsibilities Manage the commercial position of inbound and outbound waste movements. Work with operations and transport teams to balance customer requirements, site capacity, processing and disposal. Develop and maintain relationships with customers, disposal outlets, hauliers, suppliers and local authorities. Negotiate waste-supply, disposal, haulage and offtake agreements. Monitor revenue, tonnage, disposal cost and commercial performance. Identify opportunities to improve margin, reduce cost and strengthen outlet resilience. Develop new business across construction waste, skip hire, roll-on roll-off, recycled aggregates, airport services and commercial waste. Prepare tenders, proposals, contract reviews and customer communications. Support the resolution of operational and customer-service issues. Work closely with transport, operations, HSEQ and compliance colleagues. Produce clear management information, forecasts and performance reports. Contribute to the continued development and professionalisation of the business. About you You will have relevant commercial experience within waste management, recycling, resource recovery, aggregates, skip hire or a closely related operational sector. You are likely to demonstrate: a strong understanding of waste flows, disposal outlets and commercial contracts; experience negotiating with customers, suppliers, hauliers or waste outlets; an understanding of waste transfer, skip and roll-on roll-off operations; the ability to interpret revenue, cost, tonnage and margin information; experience developing tenders, proposals or new commercial opportunities; practical awareness of environmental, duty-of-care and Operator Licence requirements; credibility with site teams, drivers, customers and senior management; strong problem-solving and communication skills; a pragmatic, hands-on approach; and the ability to support change while respecting the knowledge and experience already within the business. A Transport Manager CPC, WAMITAB qualification or other relevant industry qualification would be beneficial, although operational experience and commercial capability will be equally important.
Deputy Manager Location: Shrewsbury Salary : £40,000 per annum Vacancy Type: Permanent, Full Time (40 hours per week) Deputy Manager - Children's Home, Shrewsbury Are you a passionate leader ready to make a real difference? At Shaftesbury we are recruiting for a dedicated Deputy Manager to help shape a supportive, inclusive environment where children can truly thrive. We are looking for someone with experience working in a residential children's home, or with children with disabilities, in a similar setting. About Us At Shaftesbury, we believe everyone deserves the opportunity to live a full, flourishing life . Guided by our core values- Open, Enabling, Inclusive and Courageous -we provide outstanding support across child and adult social care, and education. Our Children's Home is a purpose built children's home which provides overnight short breaks for children with disabilities. The home provides a safe, nurturing, caring and fun home away from home for children and young people aged 0-17 years old. Our caring staff team provide high quality support to children who have a range of disabilities including; learning, physical, and sensory disabilities, autism, developmental conditions, and health conditions. The children we care for need support with; personal care, mobility, medication, communication, getting out and about and managing behaviour. The home provides invaluable support to children, young people and their families. We are a warm, fun and friendly home and we aim to make a real, positive difference to the local community, the children and young people we support and their families. The home operates 5 nights per week, Wednesday to Sunday, all year round. Up to 5 children can stay per night. Usual staffing levels are 6 day time staff, 1 sleep in staff and 2 waking night staff. During the day there is usually an additional senior member of staff on duty. The Role As a Deputy Manager , you'll play a vital role in the day-to-day running of the service, ensuring high-quality care and support for both the people we support and your team. Key responsibilities include: Working alongside the Registered Manager in leading and supporting a team of care professionals Overseeing daily operations of the service Promoting independence, inclusion, and wellbeing Ensuring care is personalised, flexible, and of the highest standard What We're Looking For Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent as defined by the DFE Guide to Children's Homes Regulations, 2015 Or Level 3 Diploma in Residential Childcare or equivalent and Level 5 Diploma to be achieved within 2 years of taking up the post Knowledge and understanding of OFSTED requirements Knowledge and understanding of the Childrens Homes Regulations 2015. Knowledge and understanding Child Protection and Safeguarding legislation and proceedures A positive, proactive leadership style Passion for delivering outstanding, child-centred care Commitment to our values and making a difference Additional requirements: Participation in on-call rota Weekend working required What You'll Get in Return At Shaftesbury, we know our people are our greatest asset. That's why we offer a fantastic benefits package: Birthday Off (taken from annual leave) Recognition & Rewards - including vouchers up to £50 Ofsted Incentives - up to £50 depending on rating Comprehensive Training & Development Generous Holiday - 25 days + bank holidays (rising to 28 days + BH) Pension Scheme Employee Assistance Programme Why Work With Us? At Shaftesbury, we believe it's the little things that add up to a life well lived -friendship, independence, opportunity, and community. We're committed to helping the children we support participate, contribute, and feel valued , while creating a workplace where you can grow and succeed. Our Commitment Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Ready to lead, inspire, and make a difference every day? Apply now and be part of something meaningful at Shaftesbury Bradbury House. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury Group, please click apply to be redirected to their website to complete your application.
Aug 11, 2026
Full time
Deputy Manager Location: Shrewsbury Salary : £40,000 per annum Vacancy Type: Permanent, Full Time (40 hours per week) Deputy Manager - Children's Home, Shrewsbury Are you a passionate leader ready to make a real difference? At Shaftesbury we are recruiting for a dedicated Deputy Manager to help shape a supportive, inclusive environment where children can truly thrive. We are looking for someone with experience working in a residential children's home, or with children with disabilities, in a similar setting. About Us At Shaftesbury, we believe everyone deserves the opportunity to live a full, flourishing life . Guided by our core values- Open, Enabling, Inclusive and Courageous -we provide outstanding support across child and adult social care, and education. Our Children's Home is a purpose built children's home which provides overnight short breaks for children with disabilities. The home provides a safe, nurturing, caring and fun home away from home for children and young people aged 0-17 years old. Our caring staff team provide high quality support to children who have a range of disabilities including; learning, physical, and sensory disabilities, autism, developmental conditions, and health conditions. The children we care for need support with; personal care, mobility, medication, communication, getting out and about and managing behaviour. The home provides invaluable support to children, young people and their families. We are a warm, fun and friendly home and we aim to make a real, positive difference to the local community, the children and young people we support and their families. The home operates 5 nights per week, Wednesday to Sunday, all year round. Up to 5 children can stay per night. Usual staffing levels are 6 day time staff, 1 sleep in staff and 2 waking night staff. During the day there is usually an additional senior member of staff on duty. The Role As a Deputy Manager , you'll play a vital role in the day-to-day running of the service, ensuring high-quality care and support for both the people we support and your team. Key responsibilities include: Working alongside the Registered Manager in leading and supporting a team of care professionals Overseeing daily operations of the service Promoting independence, inclusion, and wellbeing Ensuring care is personalised, flexible, and of the highest standard What We're Looking For Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent as defined by the DFE Guide to Children's Homes Regulations, 2015 Or Level 3 Diploma in Residential Childcare or equivalent and Level 5 Diploma to be achieved within 2 years of taking up the post Knowledge and understanding of OFSTED requirements Knowledge and understanding of the Childrens Homes Regulations 2015. Knowledge and understanding Child Protection and Safeguarding legislation and proceedures A positive, proactive leadership style Passion for delivering outstanding, child-centred care Commitment to our values and making a difference Additional requirements: Participation in on-call rota Weekend working required What You'll Get in Return At Shaftesbury, we know our people are our greatest asset. That's why we offer a fantastic benefits package: Birthday Off (taken from annual leave) Recognition & Rewards - including vouchers up to £50 Ofsted Incentives - up to £50 depending on rating Comprehensive Training & Development Generous Holiday - 25 days + bank holidays (rising to 28 days + BH) Pension Scheme Employee Assistance Programme Why Work With Us? At Shaftesbury, we believe it's the little things that add up to a life well lived -friendship, independence, opportunity, and community. We're committed to helping the children we support participate, contribute, and feel valued , while creating a workplace where you can grow and succeed. Our Commitment Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Ready to lead, inspire, and make a difference every day? Apply now and be part of something meaningful at Shaftesbury Bradbury House. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury Group, please click apply to be redirected to their website to complete your application.
Duty Manager - Convenience Retail Salary: £28,000 - £32,000 Employment Type: Full-Time Hours: 40 hours per week, including weekends and public holidays Important Information Assessment Day: Tuesday 29th July at 10:00am (approximately 1 hour). Successful candidates may be invited to a face-to-face second-stage interview. The first 9 weeks of training will be based in our Birmingham store, so candidates must be able to commute to Birmingham during this period. Enjoy at least one day off every weekend as part of the rota. About the Role We are seeking an experienced and hands-on Duty Manager to lead the day-to-day operations of our busy high street convenience store. Catering to a diverse customer base, the store offers a comprehensive range of ambient, fresh and frozen food products. This is an exciting opportunity for a motivated retail professional who thrives in a fast-paced environment and has a genuine passion for customer service, operational excellence and team development. Key Responsibilities Operational Leadership You'll take ownership of the daily running of the store, ensuring exceptional standards across all operational areas, including: Replenishment of ambient, fresh and frozen stock Preparation and cooking of hot food Till operations and cash handling procedures Receiving and processing deliveries Date checking, stock reductions and waste management Store cleanliness and housekeeping Opening and closing the store as a key holder Team Management Lead, motivate and develop a team of store colleagues. Create a positive, high-performing working environment. Manage staff rotas to ensure effective store coverage. Conduct performance reviews and provide ongoing coaching and feedback. Handle employee relations matters professionally and fairly. Customer Service Excellence Deliver outstanding customer service through a friendly and knowledgeable team. Resolve customer queries and complaints effectively. Build strong relationships with customers and the local community. Drive customer loyalty and enhance the store's reputation. About You We're looking for someone who has: Previous retail management or supervisory experience, ideally within convenience, food retail or FMCG environments. Excellent leadership and communication skills. Strong organisational and problem-solving abilities. The ability to multitask and work effectively in a fast-paced environment. A proactive, hands-on approach to leadership. A strong focus on customer satisfaction. The flexibility to work a variety of shifts, including weekends and bank holidays. What We Offer Competitive salary of £28,000 - £32,000 30 days holiday per year Your birthday off every year Discretionary annual bonus Holiday buy-back scheme (following qualifying period) At least one day off every weekend Quarterly colleague social events High street discount scheme Structured training and development plans Excellent opportunities for career progression within a growing business If you're an ambitious retail leader looking for your next challenge and want to join a growing organisation that invests in its people, we'd love to hear from you.
Aug 10, 2026
Full time
Duty Manager - Convenience Retail Salary: £28,000 - £32,000 Employment Type: Full-Time Hours: 40 hours per week, including weekends and public holidays Important Information Assessment Day: Tuesday 29th July at 10:00am (approximately 1 hour). Successful candidates may be invited to a face-to-face second-stage interview. The first 9 weeks of training will be based in our Birmingham store, so candidates must be able to commute to Birmingham during this period. Enjoy at least one day off every weekend as part of the rota. About the Role We are seeking an experienced and hands-on Duty Manager to lead the day-to-day operations of our busy high street convenience store. Catering to a diverse customer base, the store offers a comprehensive range of ambient, fresh and frozen food products. This is an exciting opportunity for a motivated retail professional who thrives in a fast-paced environment and has a genuine passion for customer service, operational excellence and team development. Key Responsibilities Operational Leadership You'll take ownership of the daily running of the store, ensuring exceptional standards across all operational areas, including: Replenishment of ambient, fresh and frozen stock Preparation and cooking of hot food Till operations and cash handling procedures Receiving and processing deliveries Date checking, stock reductions and waste management Store cleanliness and housekeeping Opening and closing the store as a key holder Team Management Lead, motivate and develop a team of store colleagues. Create a positive, high-performing working environment. Manage staff rotas to ensure effective store coverage. Conduct performance reviews and provide ongoing coaching and feedback. Handle employee relations matters professionally and fairly. Customer Service Excellence Deliver outstanding customer service through a friendly and knowledgeable team. Resolve customer queries and complaints effectively. Build strong relationships with customers and the local community. Drive customer loyalty and enhance the store's reputation. About You We're looking for someone who has: Previous retail management or supervisory experience, ideally within convenience, food retail or FMCG environments. Excellent leadership and communication skills. Strong organisational and problem-solving abilities. The ability to multitask and work effectively in a fast-paced environment. A proactive, hands-on approach to leadership. A strong focus on customer satisfaction. The flexibility to work a variety of shifts, including weekends and bank holidays. What We Offer Competitive salary of £28,000 - £32,000 30 days holiday per year Your birthday off every year Discretionary annual bonus Holiday buy-back scheme (following qualifying period) At least one day off every weekend Quarterly colleague social events High street discount scheme Structured training and development plans Excellent opportunities for career progression within a growing business If you're an ambitious retail leader looking for your next challenge and want to join a growing organisation that invests in its people, we'd love to hear from you.
As Assistant Manager with Vintage Inns, you ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Vintage Inns, a charming collection of rural pubs. You ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. WHAT S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU LL Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Aug 10, 2026
Full time
As Assistant Manager with Vintage Inns, you ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Vintage Inns, a charming collection of rural pubs. You ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. WHAT S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU LL Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Job Title: Senior Compliance Manager Contract Type: Permanent Location: Sleugh Reports to: Head of Compliance JOB OVERVIEW The Senior Compliance Manager supports the Head of Compliance & MLRO in implementing and maintaining the Company s Compliance Framework across all UK entities. This role provides day-to-day leadership of the Compliance function, acting as the primary operational lead for compliance oversight activities, intermediary oversight, compliance monitoring, and regulatory implementation. The Senior Compliance Manager will deputise for the Head of Compliance when appropriate and ensure the effective delivery of compliance initiatives throughout the business. The position operates on a hybrid basis (two days remote working), combining strategic oversight with operational leadership. Regular travel across the UK is required to support Regional Compliance Managers, conduct compliance reviews, engage with business stakeholders and retailers, and represent the Compliance function as needed. KNOWLEDGE, EXPERIENCE & QUALIFICATIONS Degree-level education preferably a Bachelor's degree in Finance, Risk Management, Business Administration, or a related discipline. Extensive experience within a Compliance, Risk, or Internal Audit function in Financial Services. Comprehensive knowledge of FCA regulations, Consumer Duty, and the UK regulatory framework. Proven experience in intermediary oversight and second-line compliance monitoring. Demonstrated success in leading compliance reviews and managing regulatory remediation activities. Experience in managing and developing teams to achieve high performance. Exceptional stakeholder management skills with the ability to influence across all organisational levels. Strong written communication skills, including preparing reports for senior management and governance committees. Excellent organisational skills with the ability to prioritise and manage multiple tasks effectively. Willingness and ability to travel extensively across the UK. A full UK driving licence is essential. Commitment to fostering collaboration and supporting colleagues development. CORE COMPETENCIES Proven leadership and people management capabilities. Sound judgement and decisive decision-making skills. Commercially astute with a practical approach to regulatory compliance. Ability to influence and challenge constructively and diplomatically. High levels of integrity and professionalism. Strong analytical and problem-solving skills. Comfortable working in a fast-paced regulatory environment. Ability to manage competing priorities and perform under pressure. Collaborative and approachable leadership style. Passion for developing individuals and enhancing organisational capability.
Aug 10, 2026
Full time
Job Title: Senior Compliance Manager Contract Type: Permanent Location: Sleugh Reports to: Head of Compliance JOB OVERVIEW The Senior Compliance Manager supports the Head of Compliance & MLRO in implementing and maintaining the Company s Compliance Framework across all UK entities. This role provides day-to-day leadership of the Compliance function, acting as the primary operational lead for compliance oversight activities, intermediary oversight, compliance monitoring, and regulatory implementation. The Senior Compliance Manager will deputise for the Head of Compliance when appropriate and ensure the effective delivery of compliance initiatives throughout the business. The position operates on a hybrid basis (two days remote working), combining strategic oversight with operational leadership. Regular travel across the UK is required to support Regional Compliance Managers, conduct compliance reviews, engage with business stakeholders and retailers, and represent the Compliance function as needed. KNOWLEDGE, EXPERIENCE & QUALIFICATIONS Degree-level education preferably a Bachelor's degree in Finance, Risk Management, Business Administration, or a related discipline. Extensive experience within a Compliance, Risk, or Internal Audit function in Financial Services. Comprehensive knowledge of FCA regulations, Consumer Duty, and the UK regulatory framework. Proven experience in intermediary oversight and second-line compliance monitoring. Demonstrated success in leading compliance reviews and managing regulatory remediation activities. Experience in managing and developing teams to achieve high performance. Exceptional stakeholder management skills with the ability to influence across all organisational levels. Strong written communication skills, including preparing reports for senior management and governance committees. Excellent organisational skills with the ability to prioritise and manage multiple tasks effectively. Willingness and ability to travel extensively across the UK. A full UK driving licence is essential. Commitment to fostering collaboration and supporting colleagues development. CORE COMPETENCIES Proven leadership and people management capabilities. Sound judgement and decisive decision-making skills. Commercially astute with a practical approach to regulatory compliance. Ability to influence and challenge constructively and diplomatically. High levels of integrity and professionalism. Strong analytical and problem-solving skills. Comfortable working in a fast-paced regulatory environment. Ability to manage competing priorities and perform under pressure. Collaborative and approachable leadership style. Passion for developing individuals and enhancing organisational capability.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their large multi use sites, based in Swanley. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in a wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Aug 10, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their large multi use sites, based in Swanley. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in a wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their leading sites, based in Swanley. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Aug 09, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their leading sites, based in Swanley. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
