6 jobs found

An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package

An experienced Property Claims handler is required to join a UK Loss Adjusters. An experienced Property (Commercial & Domestic including Major & Complex Loss) Claims handler is required to join a UK Loss Adjusters, with offices throughout the UK and a renowned reputation within the industry for providing an exceptional Claims services specialising in Property, Liability, Subsidence and HNW. As an experienced Property Claims Handler, you will join an already experienced team working with key Insurer clients managing your own caseload of both commercial and domestic claims. Key duties: Manage your own caseload or property claims - commercial, domestic plus high value complex losses Validate and assess liability Gather and review evidence, carry out full investigations Negotiate settlements working with loss adjusters, contractors, surveyors and all other relevant stakeholders Act as a focal and key point of contact Work closely with, build and maintain good working relationships with policyholders, insurers, brokers and internal teams across the company About you: A background in handling commercial and domestic property claims including high value, complex losses Exceptional communication skills, verbal and written Be technical minded with experience of understanding policy wordings, coverage and be able to interpret simply and effectively to policyholders Good negotiations skills with an excellent background in customer service The ability to manage your own workload, working to deadlines Be happy working on a hybrid basis 2-3 days per week working from an office Cert CII and /or Cert CILA or working towards Salary & Benefits: Salary up to £32,000 plus excellent benefits package

Job Title: Desktop Adjuster - Commercial Property including subsidence Department: Claims Location: RemoteThe Desktop Adjuster is a technically skilled claims professional responsible for managing complex property damage claims from first notification to settlement. This role requires sound judgement, technical confidence, and an ability to make fair, evidence-based decisions that deliver. Working autonomously within delegated authority, the Desktop Adjuster will assess coverage, liability and quantum while coordinating input from surveyors, contractors, and insurers to achieve timely and justifiable outcomes. Key Responsibilities Handle a portfolio of property damage claims from instruction to conclusion, ensuring accuracy, compliance and efficiency throughout. Review documentation, reports, and policy wordings to determine coverage, liability and settlement strategy. Instruct and interpret surveyor and contractor reports, validating scopes, costs and repair methodologies. Authorise reinstatement works and settlements within authority, escalating high-value or contentious cases as required. Identify causation issues, fraud indicators, and policy breaches through critical analysis and professional scrutiny. Stakeholder Coordination Liaise effectively with insurers, policyholders, surveyors, contractors and other parties to maintain smooth claim progression. Deliver clear, reasoned advice and recommendations to clients, demonstrating commercial awareness and technical credibility. Manage customer expectations through proactive communication, empathy and transparency. Support insurers in delivering exceptional service standards and resolving potential complaints constructively. Quality, Compliance & Continuous Improvement Ensure all files are maintained to audit-ready standards, with precise records and evidence to support each decision. Apply Acumen's cost control and quality assurance protocols to ensure fairness and accuracy in settlement decisions. Uphold FCA, GDPR, and internal compliance requirements at all times. Contribute to process improvements by sharing best practice, identifying efficiencies, and supporting continuous learning within the team. Skills & Experience Essential Minimum of 3 years' experience in property loss adjusting or a related technical claims role. Strong knowledge of policy interpretation, building reinstatement and quantum assessment. Proven ability to manage claims independently within delegated authority. Excellent analytical, negotiation, and communication skills. Confident decision-maker with strong attention to technical and financial detail. Desirable CII or CILA qualification (Cert / Dip / Adv Dip level). Familiarity with digital validation tools (e.g. Xactware, Symbility or similar). Understanding of CDM, H&S, and building regulations relevant to reinstatement work. Personal Qualities Professional integrity and calm authority under pressure. Natural curiosity and critical thinking when assessing evidence and causation. Strong sense of accountability for outcomes and customer experience. Collaborative approach - able to work effectively with technical peers and operational teams.

Loss Adjusting and Claims Management organisation is seeking an experienced Surveyor with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. As a desk based Surveyor you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: As an experienced Surveyor you will have a wealth of experience handling Buildings/Property claims relating to subsidence from cradle to grave. You will have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience.

Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques

Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques