Service Manager - Quality Assurance & Safeguarding Hybrid working: Minimum 3 days per week on site 2 days remote working Contract Interim Assignment 12-week contract 37 hours per week Inside IR35 Start date: 31st August 2026 Day Rate PAYE: £356.46 per day Umbrella: £468.76 per day The Role We are recruiting for an experienced Service Manager to lead Quality Assurance and Safeguarding within a Children's Services setting. You will provide leadership, support and challenge across safeguarding practice, ensuring high standards are maintained and positive outcomes are achieved for children and young people. This is a key leadership role with responsibility for quality assurance, audit activity and statutory safeguarding processes. Key Responsibilities Lead and manage a team of Independent Child Protection Chairs and Independent Reviewing Officers. Oversee child protection processes and ensure statutory requirements are met. Drive a culture of continuous improvement and professional excellence. Lead quality assurance and audit programmes across Children's Services. Identify good practice, risks and areas requiring improvement through audit activity. Provide challenge and support to operational teams to improve outcomes. Produce meaningful analysis and recommendations from audit findings. Support service development through learning, performance monitoring and quality assurance. Promote effective safeguarding practice across services and partner agencies. Essential Requirements Degree in Social Work or equivalent qualification. Significant experience within Children's Services. Detailed knowledge of safeguarding and child protection legislation. Strong understanding of statutory responsibilities relating to children and young people. Experience leading quality assurance and audit functions. Experience managing safeguarding and child protection processes. Proven leadership and team management experience. Ability to drive service improvement through support, challenge and performance review. Understanding of the wider political, social and economic factors affecting Children's Services. Key Skills Leadership and people management. Quality assurance and auditing. Performance management. Safeguarding expertise. Strategic thinking. Stakeholder management. Excellent communication skills. Report writing and analysis. Problem solving and decision making. Ideal Candidate You will be an experienced Social Work leader with a strong safeguarding background and a track record of leading quality assurance activity within Children's Services. You will be comfortable providing both support and challenge, using data, audits and performance information to improve practice and outcomes for children and families. If this is the job for you please apply now!
Jul 28, 2026
Full time
Service Manager - Quality Assurance & Safeguarding Hybrid working: Minimum 3 days per week on site 2 days remote working Contract Interim Assignment 12-week contract 37 hours per week Inside IR35 Start date: 31st August 2026 Day Rate PAYE: £356.46 per day Umbrella: £468.76 per day The Role We are recruiting for an experienced Service Manager to lead Quality Assurance and Safeguarding within a Children's Services setting. You will provide leadership, support and challenge across safeguarding practice, ensuring high standards are maintained and positive outcomes are achieved for children and young people. This is a key leadership role with responsibility for quality assurance, audit activity and statutory safeguarding processes. Key Responsibilities Lead and manage a team of Independent Child Protection Chairs and Independent Reviewing Officers. Oversee child protection processes and ensure statutory requirements are met. Drive a culture of continuous improvement and professional excellence. Lead quality assurance and audit programmes across Children's Services. Identify good practice, risks and areas requiring improvement through audit activity. Provide challenge and support to operational teams to improve outcomes. Produce meaningful analysis and recommendations from audit findings. Support service development through learning, performance monitoring and quality assurance. Promote effective safeguarding practice across services and partner agencies. Essential Requirements Degree in Social Work or equivalent qualification. Significant experience within Children's Services. Detailed knowledge of safeguarding and child protection legislation. Strong understanding of statutory responsibilities relating to children and young people. Experience leading quality assurance and audit functions. Experience managing safeguarding and child protection processes. Proven leadership and team management experience. Ability to drive service improvement through support, challenge and performance review. Understanding of the wider political, social and economic factors affecting Children's Services. Key Skills Leadership and people management. Quality assurance and auditing. Performance management. Safeguarding expertise. Strategic thinking. Stakeholder management. Excellent communication skills. Report writing and analysis. Problem solving and decision making. Ideal Candidate You will be an experienced Social Work leader with a strong safeguarding background and a track record of leading quality assurance activity within Children's Services. You will be comfortable providing both support and challenge, using data, audits and performance information to improve practice and outcomes for children and families. If this is the job for you please apply now!
Thames Valley Air Ambulance
High Wycombe, Buckinghamshire
Thames Valley Air Ambulance The role: Philanthropy Manager (Major Gifts) Location: We offer a well established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate. Salary: £38,900 - £43,561 Contract: Full-time, Permanent About us Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us. What we are looking for: We are seeking an exceptional major donor fundraising professional to lead and grow our high-value giving programme. This is a senior, strategic, and hands-on role focused on developing meaningful, long-term relationships with high-net-worth individuals and securing transformational income to support our lifesaving work. At Thames Valley Air Ambulance, we're committed to giving everyone in our community the best chance when the worst happens. Every day, we're called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can't do it without the generosity of our supporters and that's where you come in. Your role As the Philanthropy Manager you will lead our major gifts programme, taking ownership of key initiatives including our Chair's Circle and Philanthropy Board. Working closely with the Head of Philanthropy and Partnerships, you will shape strategy while personally driving significant income through strong relationships and compelling fundraising proposals You'll be responsible for: Managing a portfolio of high-net-worth donors and delivering significant income targets Personally securing five- and six-figure gifts through tailored cultivation, proposals, and stewardship Developing tailored cultivation and stewardship plans aligned to each supporter's interests and motivations Making complex, high-value funding asks, preparing compelling proposals and growing the Chair's Circle and Philanthropy Board programmes Building strong relationships with senior stakeholders, including Trustees and the CEO Contributing to strategy, pipeline development, and identifying new funding opportunities Identifying new opportunities for restricted and unrestricted funding Ensuring compliance with fundraising regulations, GDPR, and internal policies Acting as an ambassador for Thames Valley Air Ambulance and ensuring compliance with fundraising best practice About you You are an experienced major donor fundraiser with a proven track record of securing five and six figure high-value gifts and managing senior relationships. You are strategic yet hands-on, with excellent communication, influencing, and relationship-building skills. We're looking for someone who: Has proven experience in major donor or high-value fundraising with strong results Is confident engaging and influencing high-net-worth individuals and senior stakeholders Can balance strategic thinking with delivery of income targets Communicates effectively, both written and verbally, including proposal development Is proactive, organised, and able to manage competing priorities independently Brings a flexible and collaborative approach to work Why join us? At Thames Valley Air Ambulance, you'll be part of a dynamic, compassionate, and forward-thinking organisation. We're proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance. If this role sounds like it's for you, we would love you to apply! In return we offer a competitive salary and great staff benefits such as. 25 Days holiday / 267 Hours Holiday Hybrid Working (minimum 2 days in office) Holiday Trading Free annual Flu Vaccination Blue Light Card (Option to purchase) Employee Assistance Programme Company Pension Scheme Simply Health - Medical cash back scheme Disability Confident Employer Our values We live by our values every day: We care no matter what - for our patients, their families, and each other. We go above and beyond - in the care we provide and the work we do. We do the right thing - in how we act and the decisions we make. Together we are TVAA - because together, we save lives. Diversity and inclusion We're committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector. Safeguarding We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate. How to apply To apply, please complete our online application form and tell us why you're excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship. Vacancy Closing Date: Friday 7th August 2026 This post may close early due to high numbers of applications, so you are advised to apply promptly Interviews will be held : w/c 17th August 2026 TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
Jul 27, 2026
Full time
Thames Valley Air Ambulance The role: Philanthropy Manager (Major Gifts) Location: We offer a well established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate. Salary: £38,900 - £43,561 Contract: Full-time, Permanent About us Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us. What we are looking for: We are seeking an exceptional major donor fundraising professional to lead and grow our high-value giving programme. This is a senior, strategic, and hands-on role focused on developing meaningful, long-term relationships with high-net-worth individuals and securing transformational income to support our lifesaving work. At Thames Valley Air Ambulance, we're committed to giving everyone in our community the best chance when the worst happens. Every day, we're called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can't do it without the generosity of our supporters and that's where you come in. Your role As the Philanthropy Manager you will lead our major gifts programme, taking ownership of key initiatives including our Chair's Circle and Philanthropy Board. Working closely with the Head of Philanthropy and Partnerships, you will shape strategy while personally driving significant income through strong relationships and compelling fundraising proposals You'll be responsible for: Managing a portfolio of high-net-worth donors and delivering significant income targets Personally securing five- and six-figure gifts through tailored cultivation, proposals, and stewardship Developing tailored cultivation and stewardship plans aligned to each supporter's interests and motivations Making complex, high-value funding asks, preparing compelling proposals and growing the Chair's Circle and Philanthropy Board programmes Building strong relationships with senior stakeholders, including Trustees and the CEO Contributing to strategy, pipeline development, and identifying new funding opportunities Identifying new opportunities for restricted and unrestricted funding Ensuring compliance with fundraising regulations, GDPR, and internal policies Acting as an ambassador for Thames Valley Air Ambulance and ensuring compliance with fundraising best practice About you You are an experienced major donor fundraiser with a proven track record of securing five and six figure high-value gifts and managing senior relationships. You are strategic yet hands-on, with excellent communication, influencing, and relationship-building skills. We're looking for someone who: Has proven experience in major donor or high-value fundraising with strong results Is confident engaging and influencing high-net-worth individuals and senior stakeholders Can balance strategic thinking with delivery of income targets Communicates effectively, both written and verbally, including proposal development Is proactive, organised, and able to manage competing priorities independently Brings a flexible and collaborative approach to work Why join us? At Thames Valley Air Ambulance, you'll be part of a dynamic, compassionate, and forward-thinking organisation. We're proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance. If this role sounds like it's for you, we would love you to apply! In return we offer a competitive salary and great staff benefits such as. 25 Days holiday / 267 Hours Holiday Hybrid Working (minimum 2 days in office) Holiday Trading Free annual Flu Vaccination Blue Light Card (Option to purchase) Employee Assistance Programme Company Pension Scheme Simply Health - Medical cash back scheme Disability Confident Employer Our values We live by our values every day: We care no matter what - for our patients, their families, and each other. We go above and beyond - in the care we provide and the work we do. We do the right thing - in how we act and the decisions we make. Together we are TVAA - because together, we save lives. Diversity and inclusion We're committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector. Safeguarding We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate. How to apply To apply, please complete our online application form and tell us why you're excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship. Vacancy Closing Date: Friday 7th August 2026 This post may close early due to high numbers of applications, so you are advised to apply promptly Interviews will be held : w/c 17th August 2026 TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
Independent Chairs Our client, Kent County Council, is seeking an experienced Consultant to work as an Independent Chair working on a temporary basis. This would be working on undertaking, coordinating, and managing specific reviews (safeguarding adults' reviews and safeguarding case audits) across Kent. The ideal candidate will have come from a senior background within the public sector and have an appropriate knowledge base. The candidate will be expected to have strong interpersonal skills and be able to communicate effectively with members of the public in challenging situations, chair meetings of senior managers in the multi-agency partnership environment, as well as author accurate overview reports using management information compiled by partner agencies. The role is mainly remote but will involve some requirement to attend meetings in Kent. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jul 27, 2026
Seasonal
Independent Chairs Our client, Kent County Council, is seeking an experienced Consultant to work as an Independent Chair working on a temporary basis. This would be working on undertaking, coordinating, and managing specific reviews (safeguarding adults' reviews and safeguarding case audits) across Kent. The ideal candidate will have come from a senior background within the public sector and have an appropriate knowledge base. The candidate will be expected to have strong interpersonal skills and be able to communicate effectively with members of the public in challenging situations, chair meetings of senior managers in the multi-agency partnership environment, as well as author accurate overview reports using management information compiled by partner agencies. The role is mainly remote but will involve some requirement to attend meetings in Kent. Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Independent Reviewing Officer Children's Services Portsmouth Location: Portsmouth City Council Pay/Salary: £47.50 per hour Office Working: Hybrid Working Contract: Locum We are currently working with Portsmouth City Council to find an experienced Independent Reviewing Officer (IRO) to join their Children's Services team. This is an excellent opportunity to work within a well-supported service, ensuring that children in care receive high-quality care planning and that their voices remain at the centre of decision-making. Duties Chair Looked After Children (LAC) Reviews in line with statutory timescales. Monitor and review care plans, ensuring they remain appropriate and meet the needs of the child. Provide robust challenge where care planning or service delivery falls below expected standards. Ensure the wishes and feelings of children and young people are heard and reflected throughout the review process. Work collaboratively with social workers, managers, partner agencies, and families to promote positive outcomes for children. Maintain accurate records and produce high-quality review documentation in line with statutory requirements. What you need Social Work Qualification Social Work England registration Significant experience within Children's Services, including experience as an Independent Reviewing Officer or within Looked After Children services. Strong knowledge of relevant legislation, statutory guidance, and safeguarding procedures. Enhanced DBS (provided by us) Why use us? At Sheldon Phillips, you are not just a number on a board, you are someone we get to know, creating a personal job search that is as individual as you are. Our expert team are trained to ensure that your needs are met, our compliance procedures are quick and efficient, while making sure you find the job you really want. If you are interested in this Independent Reviewing Officer role with Portsmouth City Council, give Josh Dhumisani a call on (phone number removed) or email (url removed).
Jul 26, 2026
Contractor
Independent Reviewing Officer Children's Services Portsmouth Location: Portsmouth City Council Pay/Salary: £47.50 per hour Office Working: Hybrid Working Contract: Locum We are currently working with Portsmouth City Council to find an experienced Independent Reviewing Officer (IRO) to join their Children's Services team. This is an excellent opportunity to work within a well-supported service, ensuring that children in care receive high-quality care planning and that their voices remain at the centre of decision-making. Duties Chair Looked After Children (LAC) Reviews in line with statutory timescales. Monitor and review care plans, ensuring they remain appropriate and meet the needs of the child. Provide robust challenge where care planning or service delivery falls below expected standards. Ensure the wishes and feelings of children and young people are heard and reflected throughout the review process. Work collaboratively with social workers, managers, partner agencies, and families to promote positive outcomes for children. Maintain accurate records and produce high-quality review documentation in line with statutory requirements. What you need Social Work Qualification Social Work England registration Significant experience within Children's Services, including experience as an Independent Reviewing Officer or within Looked After Children services. Strong knowledge of relevant legislation, statutory guidance, and safeguarding procedures. Enhanced DBS (provided by us) Why use us? At Sheldon Phillips, you are not just a number on a board, you are someone we get to know, creating a personal job search that is as individual as you are. Our expert team are trained to ensure that your needs are met, our compliance procedures are quick and efficient, while making sure you find the job you really want. If you are interested in this Independent Reviewing Officer role with Portsmouth City Council, give Josh Dhumisani a call on (phone number removed) or email (url removed).
Fostering & Permanence Panel Co-ordinator Job category: Permanent Full-time/part-time: Full-time Salary : £38,255 - £39,276 per annum Closing date: 5th August 2026 About the Role We are seeking a highly organized and detail-oriented individual to join our team as a Fostering and Permanence Panel Co-Ordinator. This role is crucial in ensuring the smooth operation of our fostering and permanence panels, which play a vital role in safeguarding and promoting the welfare of children in need of fostering and permanence. Key Responsibilities: Provide comprehensive and confidential business support to both the Fostering and Permanence Panel and Agency Decision Maker (ADM) Implement, maintain, and review systems to ensure dates of panels and initial review approvals are undertaken within agreed statutory timescales Maintain professional communication as the first point of contact for panel chair, panel advisor and internal/independent panel members Draft agendas, book venues, take complex confidential minutes, and provide full records of panel business Maintain the central list of members, records, confidentiality agreements, and ensure statutory checks are kept up to date Produce all post-panel documentation confirming the outcome and liaise with other professionals to ensure statutory notification timescales are met Ensure panel members' invoices are submitted to payroll and records are maintained Advise on administrative processes associated with the panels and implement new procedures as directed by Business Support management. Essential Requirements: Experience in managing professional panels or a PA type role High levels of organisation and the ability to work to deadlines under pressure Experience in taking detailed and accurate minutes of meetings Ability to communicate effectively both in writing and orally Skills in the use of word-processing, spreadsheets, and databases Ability to prioritise and work to deadlines Ability to work as part of a team and independently Ability to devise, implement, maintain, and review office systems Ability to work within and interpret policies, procedures, and legislation Ability to appreciate the need for confidentiality. Why Join Us? Be part of a team that makes a real difference in the lives of children and families Work in a supportive and collaborative environment Have access to opportunities for professional development and growth. To Apply If you feel you are a suitable candidate and would like to work for Ealing Council, please click apply to be redirected to our website to complete your application.
Jul 24, 2026
Full time
Fostering & Permanence Panel Co-ordinator Job category: Permanent Full-time/part-time: Full-time Salary : £38,255 - £39,276 per annum Closing date: 5th August 2026 About the Role We are seeking a highly organized and detail-oriented individual to join our team as a Fostering and Permanence Panel Co-Ordinator. This role is crucial in ensuring the smooth operation of our fostering and permanence panels, which play a vital role in safeguarding and promoting the welfare of children in need of fostering and permanence. Key Responsibilities: Provide comprehensive and confidential business support to both the Fostering and Permanence Panel and Agency Decision Maker (ADM) Implement, maintain, and review systems to ensure dates of panels and initial review approvals are undertaken within agreed statutory timescales Maintain professional communication as the first point of contact for panel chair, panel advisor and internal/independent panel members Draft agendas, book venues, take complex confidential minutes, and provide full records of panel business Maintain the central list of members, records, confidentiality agreements, and ensure statutory checks are kept up to date Produce all post-panel documentation confirming the outcome and liaise with other professionals to ensure statutory notification timescales are met Ensure panel members' invoices are submitted to payroll and records are maintained Advise on administrative processes associated with the panels and implement new procedures as directed by Business Support management. Essential Requirements: Experience in managing professional panels or a PA type role High levels of organisation and the ability to work to deadlines under pressure Experience in taking detailed and accurate minutes of meetings Ability to communicate effectively both in writing and orally Skills in the use of word-processing, spreadsheets, and databases Ability to prioritise and work to deadlines Ability to work as part of a team and independently Ability to devise, implement, maintain, and review office systems Ability to work within and interpret policies, procedures, and legislation Ability to appreciate the need for confidentiality. Why Join Us? Be part of a team that makes a real difference in the lives of children and families Work in a supportive and collaborative environment Have access to opportunities for professional development and growth. To Apply If you feel you are a suitable candidate and would like to work for Ealing Council, please click apply to be redirected to our website to complete your application.
Our Client, Manchester Council, is seeking a Children's Independent Reviewing Officer to join their Team. Fantastic payrate of £40 per hour! Are you a Children's Social Worker, passionate about making a difference in your community? Do not miss out on this fantastic opportunity! Responsibilities of this role: To co-ordinate and chair Initial Child Protection conferences, and Review conferences and Children Looked After Reviews held under Sefton LSCB Safeguarding Procedure. To ensure that all conference and complex child in need minutes are of a high standard and that children and their families can contribute to the decision-making process as fully as possible. To promote the highest possible standards of professional practice, and to ensure a multi-agency approach to decision making in complex child in need meetings and child protection conferences. To deputise for the Safeguarding Manager, in matters relating to Safeguarding and Child Protection and Children Looked After by the Local Authority. To assist in the collation and analysis of data emanating from conference and review material. To maintain appropriate records and to comply with required administrative procedures. Requirements of this role: Must be a Qualified Social Worker, registered with Social Work England. Must have a Social Work qualification (Diploma in social work, social work degree or equivalent) Must have minimum of 3 years experience working as a Qualified social worker Benefits of working through Reed, include: Dedicated Recruitment Consultant. Aftercare service delivered by Candidate Care Team. Free CV building and Interview support. Free DBS checks. Weekly payroll. PAYE payroll option with additional benefits including holiday pay, healthcare, pension plus more. CPD contributions. Access to full UK jobs market with top tier status across many public and private sector clients. Supporting the Reed Foundation which has given £9.5m to charity since 2010. Does this role interest you? Apply today!
Sep 22, 2025
Full time
Our Client, Manchester Council, is seeking a Children's Independent Reviewing Officer to join their Team. Fantastic payrate of £40 per hour! Are you a Children's Social Worker, passionate about making a difference in your community? Do not miss out on this fantastic opportunity! Responsibilities of this role: To co-ordinate and chair Initial Child Protection conferences, and Review conferences and Children Looked After Reviews held under Sefton LSCB Safeguarding Procedure. To ensure that all conference and complex child in need minutes are of a high standard and that children and their families can contribute to the decision-making process as fully as possible. To promote the highest possible standards of professional practice, and to ensure a multi-agency approach to decision making in complex child in need meetings and child protection conferences. To deputise for the Safeguarding Manager, in matters relating to Safeguarding and Child Protection and Children Looked After by the Local Authority. To assist in the collation and analysis of data emanating from conference and review material. To maintain appropriate records and to comply with required administrative procedures. Requirements of this role: Must be a Qualified Social Worker, registered with Social Work England. Must have a Social Work qualification (Diploma in social work, social work degree or equivalent) Must have minimum of 3 years experience working as a Qualified social worker Benefits of working through Reed, include: Dedicated Recruitment Consultant. Aftercare service delivered by Candidate Care Team. Free CV building and Interview support. Free DBS checks. Weekly payroll. PAYE payroll option with additional benefits including holiday pay, healthcare, pension plus more. CPD contributions. Access to full UK jobs market with top tier status across many public and private sector clients. Supporting the Reed Foundation which has given £9.5m to charity since 2010. Does this role interest you? Apply today!
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
Sep 22, 2025
Full time
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum