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Location Swansea About the job Job summary Are you a confident leader with a depth of experience in IT Service Management? Could you make a positive difference to IT Services used across every household in the UK? If so, we'd love to hear from you! The role is part of the IT Service Management capability and provides support for all DVLA's IT services, used by internal users, external customer organisations and members of the public. This will include the transition, development and implementation of new and changed services. You will be responsible for service management across platforms and through multiple channels to ensure service availability, performance and process maturity. You will provide effective management and act as a point of contact for specific services, addressing service related issues, assessing and sponsoring changes. In addition, you will support the transition of services artifacts from the DevOps pipeline into the production environment. This will involve working with multiple IT development and support teams, as well as business stakeholders. You will be responsible for live service performance and continual improvement across a portfolio of services which underpin DVLA business outcomes. You will act as an IT Service Management SME, providing mentorship and guidance to colleagues across the wider function. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA - DVLA - Home , Civil Service Careers Job description Your responsibilities will include, but aren't limited to: Define and document Service Level and Operational Level Agreements. Monitor, measure and report on the IT services that are being provided and planned. Regularly review SLAs/OLAs to ensure that they are still relevant and achievable. Provide effective management and assessment of change, coordinating with different departments to ensure any changes to services are communicated to relevant stakeholders. Support IT Strategic Programmes of work, offering service specific expertise, assisting achievement of successful business outcomes. Attending relevant Project Meetings: Service Engagement Workshops, checkpoints, stand-ups, Risks, Quality Service Gates, Implementation Walkthroughs, Technical Readiness Reviews, Go-Live Boards. Attendance at implementation/cutover conference calls or on site. Management of backlog items. Act as a key stakeholder in the Incident and Problem Management practice. Take forward the delivery of recommendations from Incident and Problem reports relating to the protection of Service Levels. Engagement with 3rd parties as and when required to address service level issues. Work with all departments/stakeholders to ensure that each service meets the quality standards, actively participating in service reviews (Internal and with Third Party Supplier where appropriate). For an in-depth insight into the role please refer to the Role Profile. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 23/07/2026 at 12:30 pm . Sign up here . Person specification Required experience: You must hold a foundation qualification in a relevant industry best practice framework / philosophy, such as ITIL or SRE, or be willing to work towards completing this within 18 months. You will come with extensive experience of Service Level Management including Service Transition, Change and Incident and Problem Management and evidence of utilising ITSM tooling You will be able to establish rapport quickly with key people both internally and externally. You will have strong organisational skills, thrive managing a varied and challenging workload and welcome autonomy in your role. You will have a proactive mindset and a willingness to take direct ownership of issues and activities to drive change and continual improvement. Additional Information Working for the DVLA Digital Team At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog . Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week. There could be an opportunity to be part of an on-call rota to undertake out of hours incident management activities (5pm - 7am Mon-Fri and 24/7 on Saturday/Sunday) for which an allowance will be paid. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Visa Sponsorship Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Location Swansea About the job Job summary Can you demonstrate a strong understanding of, and hands-on experience with, cloud technologies? Have you worked in a lead or senior technical role within a dynamic and innovative environment? Can you show the appetite and commitment required to help drive an organisation through a significant transformation? If so, we'd love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA roles: Driver and Vehicle Licensing Agency - Department for Transport Careers Job description The DVLA deliver wide reaching digital services to the UK public and industry. We maintain the national record of vehicles and drivers which means we reach over 53 million people a year. If you have applied for a driving licence, changed vehicle, taxed your vehicle, or completed a vehicle enquiry you would have used one of our services. You'll get to work alongside our business service designers and agile software development teams and use modern and exciting technologies. Right now, we're rebuilding our services on a cloud-first platform using Containers and Serverless technologies as well as modern CI/CD tooling, so it's a great time to join. Your responsibilities will include, but aren't limited to: Leading the technical design of systems and services, justifying and communicating design decisions. Assuring other services and system quality, ensuring the technical work fits into the broader strategy for the agency and wider government. Exploring the benefits of cross-government alignment. Providing mentoring within teams. Providing leadership to other architects. Communicating the shared vision effectively to stakeholders of a technical and non-technical nature Getting to understand the code and embrace new techniques such as AI coding assistants and tooling that can be used to further the architecture community at the agency with wider industry best practice Person specification You will have an Architectural / Engineering background having worked in an architect or engineering lead role delivering enterprise and cloud-based software systems. You will also hold the following skills and experience: Knowledge of designing / building cloud native software on a platform such as AWS. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Monday 17th August at 1.30pm . Sign up here: Behaviours We'll assess you against these behaviours during the selection process: Leadership

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. What you'll be doing Reporting into the HSE Manager, as Safety, Health & Environment Advisor, you will provide professional guidance and hands on support to all functions within a location on operational Health, Safety and Environment activities ensuring improvement of health and safety systems and culture, developing local procedures and maintaining standards that align to business policy and standards. Develop and maintain the Health, Safety and Environment systems and SHEMS plans to ensure the adherence to all relevant health, safety and environment legislation and agreed internal standards Planning and assistance to ensure of all sites risk assessments and safe systems of work and completed, educated and contain the correct information to ensure adherence to site and business policy Maintain the sites management systems and processes including suitable and sufficient investigation of accidents as required to identify solutions and remedial actions along with management of the incident recording system to meet with statutory requirements, ensuring the reporting of injuries, diseases and dangerous occurrences to meet statutory obligations Work closely with the HSE Manager to ensure consistency of standards across their site, working with local teams to proactively engage support to develop culture and ensure responsibilities and accountabilities understood and applied Support the recording and successful management of all emergency evacuation exercises, ensuring procedures are followed and practiced, adhering with agreed group and insurance standards Assist with the management of all stakeholder relationships (EA, HSE, Customers, Local community) to ensure that there are no compliance issues Ensure the delivery of Health, Safety and Environmental training to meet the location's learning and development plans and to support the Greencore Way principle of keeping people healthy and safe, working with the compliance training team to ensure all training needs and identified, suitable and conducted Ensure correct operation and data recorded of effluent treatment plants, data and environmental aspects and impacts with the engineering and operational teams What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Desired: NEBOSH qualification Previous experience and exposure to operational Health, Safety and Environment is essential Up to date knowledge and practice of Health, Safety and Environment legislation Experience engaging, communicating and working closely with colleagues and leaders If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date Recruitment Fraud Warning: Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.

Location Aberystwyth, Cardiff, Llandudno Junction, Merthyr Tydfil, Swansea About the job Job summary About Us We are an arm's length body of the Welsh Government, responsible for the strategy, funding and oversight of: further education higher education including research and innovation; apprenticeships adult community learning; and local authority maintained school sixth forms. We work in close collaboration with our partners to enable a tertiary education and research system which is centred around the needs of learners; society; and economy with excellence, equality and engagement at its heart. Our values really matter to us, they help shape the culture of our organisation: Dysgu (to learn; to teach; to educate) - learning is at the heart of everything we do. We believe curiosity fuels innovation and helps expand our horizons. Cydweithio (to work together; to collaborate; to co-operate) - we can achieve far more together than we ever could alone. Cynnwys Pawb (to include everyone; to involve everyone) - we are passionate about inclusion, seeking to create the right conditions for everyone to achieve their full potential. Rhagori (to exceed; to excel) - we have high aspirations for tertiary education and research in Wales and always set high standards for ourselves to be the best we can be. We are proud to be a Disability Confident employer and accredited as a Living Wage employer. Location Our headquarters is in 2, Capital Quarter, Cardiff, which has been specifically designed to meet our needs. This is where most colleagues will meet to collaborate, both with each other and with stakeholders. As we operate across Wales, we also have limited office and collaboration space in Welsh Government offices in Llandudno Junction, Aberystwyth, Swansea and Merthyr Tydfil. Main purpose of the job As a member of the Data and Development Team within the Digital Directorate, you will be responsible for collaborating on the design, development, maintenance and support of software solutions to meet evolving business requirements. You will ensure that all developments comply with information security policies and audit recommendations, and that they meet the latest security standards. By providing high-quality systems and solutions, you will enable users from a variety of business areas to effectively fulfil their roles, thereby supporting the organisation's strategic objectives and contributing to the continued strength and development of the tertiary education sector in Wales. Job description What you'll be doing Working closely with the Senior Solutions Developer Manager to design, develop and maintain high-quality solutions in Microsoft Power Platform. Ensuring all developments are robust, secure, and aligned with organisational policies and standards. Diagnosing and resolving faults in existing solutions and debugging issues to ensure optimal performance. Managing projects related to solution development, ensuring timely delivery and effective resource utilisation. Providing support and technical advice to users across the organisation, adapting communication style to audience needs. Engaging in ongoing professional development to remain up to date with the latest technologies and methodologies. Contributing to a culture of integrity, support, innovation, and resilience within the team. Key challenges you will face Developing and maintaining applications that support complex and diverse business needs across the organisation. Keeping pace with rapid technological advancements and becoming proficient in new technologies as they are introduced. Managing multiple projects and resources effectively, often under tight deadlines and competing priorities. Communicating complex technical information in a clear and accessible manner to colleagues at all levels. About your team The Digital Directorate within Medr spans three core areas: Development , Information Systems , and IT Security & Technical Services . Together, we design and manage systems, develop applications and ensure robust security, governance and compliance is in place. The Solutions Developer Manager will join a team of four developers, and will report directly to a Senior Solutions Developer. The team will be led by the Head of Solutions Development. About your line manager Jonathan Davies, Senior Solutions Developer Manager Jonathan has worked at Medr for two years as a Senior Solutions Developer Manager. Jonathan brings 15 years of experience as a Software Developer and Solution Architect, with a strong background in web application development and systems integration. Person specification What you'll bring Attributes Agile - You drive forward improvements, through collaboration, embracing new technologies and nurturing a culture of continuous learning. Reflective - You critically assess your decisions and actions, seeking to learn from both successes and failures. Act with Integrity - You consistently act in the best interest of the organisation and its stakeholders and take responsibility for your decisions Curiosity - You continuously seek out opportunities for personal and professional development, setting an example for others to follow. Experience Experience developing enterprise solutions using Microsoft Power Platform including Power Apps, Power Automate, Power Pages and Dataverse with a strong focus on secure, scalable and maintainable application design. Experience developing Power BI reports and dashboards, including data modelling and visualisation to support decision making across the organisation. Strong organisational and time management capabilities, with experience working across multiple workstreams while meeting deadlines and maintaining high standards of delivery. Welsh language requirements We have evaluated that the Welsh language requirements for this post are: Desirable: Welsh desirable means that while having Welsh language skills is useful for the role, it is not an assessment criterion, so it won't disadvantage you during recruitment if you don't currently possess these skills.

Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, futurefocused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decisionmaking, delivery planning and change processes across the One Login service. You will also represent One Login at crossgovernment forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence For this opportunity you will be required to attend the Manchester office 3 days a week. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers

Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Full UK Driving Licence.

Location Swansea About the job Job summary Are you an experienced Infrastructure Engineer with in-depth experience and knowledge of Windows server and VMware? Do you have the appetite and commitment required to help drive an experienced team of infrastructure engineers and the supplier base? If so, we'd love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday. Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Department for Transport Careers Job description As a Lead Infrastructure Engineer, you will be responsible for delivering and managing high-quality infrastructure services across the full product lifecycle. You will provide expert guidance in the design and development of architectural solutions, ensuring they meet the evolving business and technical requirements. The Infrastructure Engineering function is made up of a range of technical specialisms. In this role, you will operate within a defined specialism (Wintel Server), applying deep technical expertise and domain knowledge to deliver effective, scalable solutions. You will lead the delivery of infrastructure-focused services to the organisation, its partners, and end users, ensuring they are delivered within agreed service levels. This includes accountability for financial performance, resource planning, supplier management, and aligning services with user needs. In addition, you will play a key role in shaping the direction of the function through both technical and people leadership and management. You will support the successful implementation of change initiatives, embedding improved processes, efficient ways of working, and robust operational support models that reflect the evolving service landscape. Your responsibilities will include, but aren't limited to: Oversee programmes and projects (technical delivery thereof). Work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs. Lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path). Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will already be an experienced, senior infrastructure specialist with comprehensive knowledge of Windows Server (along with relevant ancillary products, including clustering) and you will also have an equal level of experience in supporting, maintaining, administering and building VMware ESXi infrastructure. You will bring an experienced, enthusiastic and proactive attitude with a willingness to share and learn new technologies. You will have strong internal and external stakeholder engagement experience and the ability to influence across all grades within the organisation. You will be committed, innovative and driven, leading from the front by contributing to the development and continual enhancement of services. You will be a motivated self-starter with the drive to work autonomously. You will have strong leadership skills and can motivate and coach others to perform and exceed. You will be proactive in maintaining and monitoring systems to ensure remedial steps are taken before issues arise but also comfortable and confident when reacting to issues if they do occur as well as being self-assured in acting as an escalation point for more junior engineers. Additional Information This role is part of the Government Digital and Data profession and utilises an enhanced Capability-Based Pay Framework which provides access to a Digital and Data allowance. The base pay is £57,515. In addition to this the role includes a Digital and Data allowance of up to £24,915. The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process. Here are more details on the pay framework. At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog . Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. There is expectation is for all DVLA staff to attend their primary workplace for a minimum of 60% of their contracted hours - please note the team attend site on Wednesday, Thursday and Friday each week to comply with this requirement and maximise collaborative opportunities. There is also an opportunity to be available on a rota basis to cover/undertake out of hours activities and provide on call cover to support delivery of the service (17:00 - 07:00 Monday to Friday, 24/7 on weekends and on public holidays) for which an extra allowance of up to £4,000 will be paid. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Sponsorship Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application. Security Checking Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

Design Manager - Construction (Major Refurbishment & Fa ade Projects) Location: Hatfield Salary: 65,000- 75,000 + Company Vehicle + Comprehensive Benefits We are working with a leading construction and infrastructure business that is looking to appoint an experienced Design Manager to join its growing team. This is an excellent opportunity for a technically strong construction professional to lead the design process from pre-construction through to project delivery across a portfolio of complex refurbishment and building safety schemes. The successful candidate will take full ownership of design management on allocated projects, ensuring design solutions are coordinated, compliant, buildable, and delivered in line with programme and commercial objectives. You will also play a key role in supporting the tendering process by providing technical expertise and design leadership. Experience delivering major refurbishment, fire remediation, fa ade replacement, and re-cladding projects-particularly on Higher-Risk Buildings (HRBs)-would be highly advantageous. Key Responsibilities Lead and manage the design process from tender stage through to construction and project completion. Take technical responsibility for allocated projects, ensuring design quality, compliance, and coordination throughout the project lifecycle. Provide technical support during single and two-stage tender submissions. Coordinate consultants, architects, engineers, and subcontractors to ensure timely delivery of design information. Review design proposals for buildability, programme, cost efficiency, and compliance with statutory requirements. Work closely with project, commercial, and site teams to resolve technical issues and drive successful project outcomes. Manage design programmes using Asta Powerproject or Microsoft Project. Ensure effective use of Common Data Environments (CDEs) and BIM processes throughout project delivery. Support and mentor junior design team members where required, with the opportunity to provide line management to Design Coordinators. About You You will have a strong technical background within the construction industry and be confident leading multidisciplinary design teams on complex projects. Essential Skills & Experience Detailed understanding of major construction methods, including reinforced concrete, timber, structural steel, and load-bearing masonry. Experience supporting both single-stage and two-stage tender processes. Working knowledge of JCT, NEC, and PPC forms of contract. Experience programming design activities using Asta Powerproject or Microsoft Project. Strong understanding of procurement, construction sequencing, and design management principles. Knowledge of current building legislation, regulations, and industry standards. Experience using Common Data Environments such as Viewpoint for Projects and Fieldview. Familiarity with BIM processes and digital design tools. Strong analytical and problem-solving abilities with excellent attention to detail. Proactive, collaborative approach with the ability to drive projects through to successful completion. Qualifications Essential Degree or equivalent qualification in Architecture, Engineering, Construction Management, or a related discipline. Desirable Professional membership with organisations such as CIOB, RICS, RIBA, or ICE. Additional qualifications in Project Management, BIM, Health & Safety, or Environmental disciplines. What's on Offer Salary of 65,000- 75,000 depending on experience. Company vehicle. 25 days annual leave plus public holidays. Life assurance. Employee discount schemes. Cycle to Work scheme. Gym membership discounts. Holiday purchase scheme. Ongoing professional development and funded training opportunities. Employee referral programme. Employee Assistance Programme and wellbeing support. Opportunity to join a collaborative business delivering high-profile refurbishment and building safety projects with clear opportunities for career progression.

Location Bristol About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. The Multi-channel Digital Tax Platform sits within the Chief Enterprise Platform Office and is the backbone of HMRC citizen facing services. These roles will place you within a team with the mandate to provide, maintain and optimise a Platform as a Service (PaaS), with the objective to provide business areas in HMRC and other departments the means to create, maintain and iteratively improve the highest quality services in Government. We provide the digital delivery teams with everything they need for developing, deploying and improving their services, from the underlying cloud-based PaaS to the tools for collaborative working, performance analytics and live service support. Job description Purpose of the Role - The Platform is built and operated by a number of specialist teams and you will be placed on an established team of DevOps practitioners. We consider DevOps to encompass an approach to work that combines the ability to test, write and review code, alongside the capacity to troubleshoot operational problems in the cloud technologies we use. This becomes extremely effective when operating in agile teams, collaborating to achieve continuous delivery using open source software. - All coding work will be done as part of a programming pair, and you must be adept at collaborating with others. All code will be stored with distributed source control, allowing wide collaboration across the department and beyond. The tools we use for metrics, logging and alerting, as well as configuration management and continuous integration are all open source, and you will need to be experienced at using these common tools, as well as investigating and quickly mastering new options as the PaaS continues to iterate and evolve. Reporting Line - You will have a Civil Servant Line Manager, but your daily work will be managed by your Team's Product Owner and Delivery Lead (who will likely be a mix of Civil Servants and Contractors). - You may also be required to Line Manage junior colleagues (O and/or HO level). Person specification Key responsibilities - Maintain design and troubleshooting documentation. - Improve the reliability of the platform. - Build, maintain and continually improve the tools that we use to deploy and operate the software that we build. This includes automated build and deployment, secrets management, system observability, monitoring, log aggregation, scaling, and more. - Develop tools and services useful in DevOps environments such as performance monitoring, security monitoring, deployment/configuration, continuous integration/build servers and cloud resource creation scripts. - Contribute towards the ongoing development of junior colleagues. - Seeking out opportunities to transfer knowledge from experienced developers. Essential Criteria - Experience operating on large scale government platform with multiple agents. - Confident with programming languages and IaC (Infrastructure as code), and 3 years of experience of programming in Python and Terraform. - Comfortable coding with distributed source control, such as Git. - Solid understanding of agile development, Continuous Integration, Test Driven Development and version control. - Developing on cloud-based environments like AWS. - Experience leading a pair/mentoring junior engineers.

Location Aberystwyth, Cardiff, Llandudno Junction, Merthyr Tydfil, Swansea About the job Job summary About Us We are an arm's length body of the Welsh Government, responsible for the strategy, funding and oversight of: further education higher education including research and innovation; apprenticeships adult community learning; and local authority maintained school sixth forms. We work in close collaboration with our partners to enable a tertiary education and research system which is centred around the needs of learners; society; and economy with excellence, equality and engagement at its heart. Our values really matter to us, they help shape the culture of our organisation: Dysgu (to learn; to teach; to educate) - learning is at the heart of everything we do. We believe curiosity fuels innovation and helps expand our horizons. Cydweithio (to work together; to collaborate; to co-operate) - we can achieve far more together than we ever could alone. Cynnwys Pawb (to include everyone; to involve everyone) - we are passionate about inclusion, seeking to create the right conditions for everyone to achieve their full potential. Rhagori (to exceed; to excel) - we have high aspirations for tertiary education and research in Wales and always set high standards for ourselves to be the best we can be. We are proud to be a Disability Confident employer and accredited as a Living Wage employer. Location Our headquarters is in 2, Capital Quarter, Cardiff, which has been specifically designed to meet our needs. This is where most colleagues will meet to collaborate, both with each other and with stakeholders. As we operate across Wales, we also have limited office and collaboration space in Welsh Government offices in Llandudno Junction, Aberystwyth, Swansea and Merthyr Tydfil. Main purpose of the job The Cyber Security Analyst is responsible for safeguarding Medr's digital assets by monitoring, analysing, and responding to cyber threats across its systems and services. The role ensures effective security controls are implemented in line with security policies and latest standards, supports secure system and service design, and undertakes real-time threat analysis, risk assessments and incident investigations. The role is critical to maintaining the confidentiality, integrity, and availability of Medr's data and infrastructure, while supporting the resilience of its digital operations in an evolving threat landscape. Job description What you'll be doing Monitor, detect, and respond to cyber threats by conducting real time security monitoring, threat hunting, forensic investigations, and timely system patching to protect systems, networks, software, and data. Identify and mitigate security risks and vulnerabilities through software risk assessments, continuous infrastructure monitoring, audits, and validation activities to ensure data integrity, timeliness, and completeness. Design and enforce robust security controls and policies , embedding security into systems and application design and ensuring compliance with Cyber Essentials Plus and IASME Level 2 standards. Manage access and permissions by maintaining strong user access controls and administrative privileges to prevent unauthorised access and data breaches. Promote a strong security culture by delivering employee training and awareness programmes, supporting and challenging users where necessary, and encouraging continuous improvement and compliance with data standards. Collaborate and communicate effectively with Digital teams, management, external suppliers, and stakeholders, maintaining up to date security documentation, producing security papers, and reporting progress and key challenges to senior leadership. Key challenges you will face Working in a fast-paced environment, with competing priorities and critical deadlines. Ensuring that data governance and management approaches align with business needs, compliance requirements and best practice. Integrate with a shared SOC/MDR service. Incident response under pressure. Preparing and participating in numerous audits where compliance is critical to the business function. Sector collaboration by securing credibility and trust with a range of stakeholders. About your team The Digital Directorate within Medr spans three core areas: Development , Information Systems , and IT Security & Technical Services . Together, we design and manage systems, develop applications and ensure robust security, governance and compliance is in place. The Cyber Security Analyst will report directly to the Senior Technical Services Manager who also manages the IT Support Manager and Officer posts. The team will be led by the Head of IT Security and Technical Services. About your line manager The Senior Technical Services Manager brings over 25 years of digital experience and has been with HEFCW, Medr's predecessor, since 2019, having seconded from a local Governments Network Team. As lead Technical Architect, he had a key role in the design and implementation of Medr's IT environments, security profile, corporate IT systems, client solutions, data management processes, governance controls, and IT risk management. Person specification What you'll bring Attributes Drive : You lead by example, showing dedication and perseverance in meeting organisational objectives Agile : You drive forward improvements, through collaboration, embracing new technologies and nurturing a culture of continuous learning. Resilient : You lead with resilience in terms of uncertainty and change, inspiring your team to persevere despite obstacle Dynamic - You encourage a culture of innovation and continuous improvement, encouraging experimentation and learning. Experience Technical experience in securing Microsoft Azure and Office 365 environments, with hands-on knowledge of cloud security tools such as Microsoft Sentinel, Purview or Microsoft Defender for Endpoint/Cloud SIEM tools. Capable of analysing and interpreting security events and logs, and performing digital forensics tasks. Experienced in responding to threat intelligence and vulnerability management platforms. Demonstrates comprehensive understanding of cybersecurity frameworks, regulatory compliance requirements such as UK GDPR and the Data Protection Act 2018, and expertise with security technologies including firewalls, VPNs, and intrusion detection/prevention systems. Possesses strong analytical, communication, and problem-solving abilities, as well as proficiency in preparing clear and effective technical and non-technical reports. Welsh language requirements We have evaluated that the Welsh language requirements for this post are: Desirable: Welsh desirable means that while having Welsh language skills is useful for the role, it is not an assessment criterion, so it won't disadvantage you during recruitment if you don't currently possess these skills. Qualifications A bachelor's degree in computer science, cybersecurity, or a closely related field is typically required; postgraduate qualifications or professional certifications (e.g., CISSP, CISM, CompTIA Security+) or several years of relevant experience in information security, network administration, or IT risk management.

Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary This position is based Nationally Job description As a Senior DevOps Engineer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. You will be responsible for maintaining and evolving our Wowza and Camunda instances in our Production environment as well as working with our Software Development teams to help improve our DevOps practices. Examples of our other products can be found in our GitHub repository: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on: Java and Spring Boot to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our user Key Responsibilities: Design, build, maintain and improve CI/CD pipelines, deployment tooling and engineering standards across services and platforms. Transform technical requirements into effective DevOps tooling and processes that enable safe, fast and reliable product delivery. Ensure deployment strategies are repeatable, scalable, resilient and highly available across multiple environments. Automate infrastructure provisioning, configuration and operational tasks using infrastructure as code and scripting. Support and maintain live services, including incident response, troubleshooting, root cause analysis and problem management. Provide deep technical support to delivery teams, identify bottlenecks and solve complex operational problems. Implement and improve observability, including monitoring, alerting, logging, dashboards and service health checks. Apply security best practice across the delivery lifecycle, including secrets management, patching, vulnerability management and secure by design approaches. Manage service availability, performance and capacity in a way that is effective, measurable and cost conscious. Coach and mentor junior colleagues, promote knowledge sharing and support the development of DevOps capability across the organisation. Participate in recruitment, procurement and supplier engagement where required. Support planned and occasional urgent out-of-hours work for releases, pipeline updates, smoke testing, incidents and essential maintenance. Essential Criteria: Strong experience designing and operating cloud native platforms and deployment pipelines in enterprise environments. Hands on expertise with infrastructure as code and automation tooling, for example Terraform and scripting languages such as Bash, Python or Groovy. Experience with containerisation and orchestration technologies such as Docker and Kubernetes. Strong understanding of CI/CD practices, source control, build tooling and release automation. Experience of supporting and improving live services, including incident management, service support, monitoring and operational troubleshooting. Knowledge of platform security, including identity and access management, secrets management, vulnerability mitigation and secure engineering practices. Ability to design scalable, resilient and supportable solutions, with an understanding of networking, certificates, APIs and systems integration. Desirable Experience supporting media/video streaming platforms such as Wowza and/or workflow or orchestration platforms such as Camunda . Working pattern and out-of-hours support This role supports live digital services and deployment pipelines. Candidates should be aware that the role requires some flexible working outside standard office hours. This includes supporting pipeline updates outside normal working hours and completing checks to confirm services have not been affected, Monday to Friday. Where an issue is found during the 8am smoke test, the expectation is that it is investigated and corrected as soon as possible, with the aim of restoring service before 9am. Where both roles are in post, cover will be required across the core working day of 8am to 5pm, Monday to Friday. Major Wowza image upgrades can only take place after 7pm during the working week.

Location The locations for this role are Newport and Titchfield (Fareham). This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The post holder will be expected to contribute to the organisation's overall 40% office attendance, in line with business and role requirements. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Our Digital Services (DS) Directorate develops and operates much of the technology and service that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Statistical Business Register division within the Digital Services Directorate. The Statistical Business Register (SBR) is currently being developed to replace the Inter-Departmental Business Register (IDBR). The SBR will hold a comprehensive list of UK businesses and will be used as the main sampling frame for surveys of businesses carried out by ONS and other government departments. It will be made up by a collection of different products. The transition from IDBR to SBR will be delivered through a number of different transition phases. Job description In this role as a Senior IT Service Manager for SBR and will be heavily involved in the development of the support wrapper needed for the service when it starts its operational journey later this year. The IT Service Manager will be responsible for ensuring that the support processes and procedures are owned and matured inline with the different transition phases. They will be responsible for ensuring adequate resources and capacity is available across the relevant support teams to provide a comprehensive support wrapper for SBR. This includes user support, incident and problem management as well as standard maintenance, etc. Responsibilities Lead the delivery of secure, reliable and high-performing IT services that meet business needs and organisational priorities. Provide strategic leadership to technical teams, service functions and third-party suppliers , ensuring accountability, performance and service excellence. Own and govern IT Service Management processes , including incident, request, change, release, asset and configuration management. Establish, manage and report on SLAs, OLAs and KPIs, using performance data and management information to drive improvements. Act as a senior escalation point for major incidents and service issues , ensuring timely resolution and minimal disruption to live services. Build and maintain strong relationships with stakeholders Build and maintain strong relationships with stakeholders, delivery teams and suppliers to ensure services remain aligned with organisational requirements. Manage day-to-day service delivery while balancing operational performance, risk, service improvement and project delivery activities. Drive continual service improvement through automation, data analysis, user feedback, best practice sharing and effective governance and compliance. Manage service risk, resilience and performance , acting as a senior escalation point for major incidents while ensuring robust reporting, compliance and informed decision-making. Person specification Essential Criteria: Strategic Leadership, Stakeholder Relationship Management - A strong and proactive leader with broad technical understanding, capable of leading multi-disciplinary teams, driving continuous improvement, and developing team capability and performance. They will provide strategic leadership and clear direction across IT service functions, developing service strategies, driving organisational change, and ensuring services align with business objectives. They will build, manage, and influence relationships across organisational boundaries, including senior stakeholders and 3rd party suppliers, acting as a senior escalation point, shaping engagement strategies, and fostering effective collaboration to achieve successful business and service outcomes. User Focus - demonstrate a real drive and passion for excellent user experience, employee enablement and continuous improvement by leading service excellence and user-focused delivery, applying insight into evolving user needs, selecting effective tools and methods, and ensuring high-quality services are delivered across multiple channels. Business Analysis - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. They will use data, analytics and business insight to inform decisions, monitor service performance, evaluate risks, identify trends, and drive improvements that enhance business outcomes. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. They will also own service risks, issues and continuous improvement activities, implementing mitigations, improving resilience, and proactively identifying opportunities to optimise services. Apply a strategic view across the wider service landscape, balancing operational delivery with long-term service development, team performance, governance requirements, and organisational priorities.

Location Plymouth, South West England, PL6 5WS About the job Job summary An exciting opportunity has arisen at HM Land Registry (HMLR) for an IT Service Management Analyst. Your priority will be to help our customers receive a great service and ensure they are handled with courtesy and integrity. You will handle operational delivery, work with service stakeholders, internal and external support teams and suppliers and ensure customers are at the heart of all interactions related to their services. Job description In this role, you will work closely with stakeholders, support teams and suppliers to ensure services are delivered effectively and meet agreed standards. You will monitor service performance, provide insight and reporting, resolve and prevent service issues, support the management of service changes, and identify opportunities for improvement. You will also help promote effective ITIL processes, support customer-focused service delivery and encourage teams to take ownership of continuous improvement and professional development. Person specification To be successful in this role you will have an understanding of IT infrastructure and/or IT operations with experience of Microsoft Office 365, Windows and Business Applications. You will have experience of: Working collaboratively as part of a multi function team, with the ability to interact and build working relationships with others, IT technicians, managers and users Working under pressure and delivering against competing demands. Effective communication and customer service skills, including the ability to interact and build working relationships with other IT technicians, managers, users and customers. Able to take ownership of activity and see through to successful conclusion Good analytical skills Able to build good working relationships within a team. Able to explore and progress opportunities for service improvement to deliver positive outcomes For more information about the role, please see the attached job description. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Communicating and Influencing Working Together Technical skills We'll assess you against these technical skills during the selection process: An understanding of IT infrastructure and/or IT operations with experience of Microsoft Office 365, Windows and Applications.

Fire & Security Manager (Group Installation Manager) Bath (Covering the South West) £55,000 - £65,000 + Up to 15% Annual Bonus Due to continued growth, we are recruiting for an experienced Fire & Security Manager to lead the installation division of a growing Fire & Security business. Reporting to the Service Director, you will take full responsibility for the day-to-day management of the installation department, overseeing the successful delivery of fire, security, and network installation projects across the South West. This is a senior leadership position with full operational and commercial responsibility, including P&L ownership, team development, client relationship management, project delivery, and ensuring compliance with all relevant industry standards and health & safety regulations. Key Responsibilities: Take full ownership of the department's P&L, ensuring budgets and financial targets are achieved. Lead, mentor, and develop a high-performing team of Project Managers and Installation Engineers. Manage the delivery of multiple Fire, Security, and Network installation projects. Build strong relationships with clients, acting as the lead contact for key customer accounts. Work closely with the Sales and Service teams to support business growth and maximise opportunities. Monitor project progress, costs, profitability, and resource allocation. Attend client meetings and contract reviews, ensuring projects are delivered on time and within budget. Ensure compliance with industry standards, customer SLAs, and company quality procedures. Drive improvements across installation processes, quality, and operational performance. Manage subcontractors and ensure RAMS and Health & Safety procedures are followed at all times. Produce management reports, forecasts, and performance analysis for senior leadership. Support the Service Director and provide cover during periods of absence. Skills & Experience: Previous management experience within the Fire & Security industry. Strong contracts management experience within construction, engineering, or building services. Proven experience managing installation teams and multiple projects simultaneously. Excellent commercial awareness with experience managing project costs, budgets, and profitability. Strong client relationship and stakeholder management skills. Experience managing subcontractors and ensuring contractual compliance. Sound knowledge of construction methods, project sequencing, and Health & Safety legislation. Ability to lead, motivate, coach, and develop high-performing teams. Strong organisational, planning, and problem-solving skills. Excellent communication and presentation skills. Good IT skills, including Microsoft Office. Desirable Qualifications & Experience HND or equivalent industry qualification. NEBOSH, IOSH, or SMSTS certification. Experience using Joblogic or similar contract management software. Knowledge of NEC3/NEC4 and JCT contracts. CSCS Card (or equivalent). For further information on the role or to apply, please get in touch with Rhymel Henderson for a confidential discussion. INDHIGH

Location Hybrid working based at any of our core HQs in Birmingham, Leeds, Liverpool, London Canary Wharf. About the job Job summary We are looking for two Associate Product Managers to work within the Digital Development and Operations Team, which is part of UKHSA Chief Data Officer (CDO) Group. The CDO Group mission is to enable UKHSA to make the nation's health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis, insight and surveillance. In Digital Development and Operations, we do this by delivering services which meet and maintain the Digital Service Standards . We proactively partner, across UKHSA and beyond, to influence, design and deliver digital and technology products and services that underpin Agency objectives, and provide tangible, valued business and citizen health outcomes. Job description The Associate Product Manager is a key voice of product across Digital Development and Operations. They are embedded within the team, and it is their responsibility to create and prioritise requirements and ensure that the best product is developed to meet user needs. As an Associate Product Manager, you will help define, explain, and iterate a product vision that is compelling to your users, team and stakeholders. You will plan the work for multi-disciplinary teams helping to build out and deliver a product roadmap. Throughout the development of the product, you will be accountable for the quality of the product, ensuring that it meets both business and user needs. The Associate Product Manager is responsible for features, components or part of a product, contributing to the delivery of value. You will be a decision maker within the team, often working with a range of colleagues to make collaborative decisions but with clear responsibilities for planning, decisions on user stories content and completion, acceptance criteria and prioritisation of the backlog. As an Associate Product Manager, you will: Work with Senior Product Managers across a portfolio to advocate for user needs throughout the organisation, prioritising delivery of greatest value. Manage a smaller product with support, or a subset of features of a larger product. Be part of one or more multi-disciplinary agile delivery teams to deliver excellent new products and iterations to existing products to meet user needs. Work with key stakeholders and a wide range of business colleagues to identify needs and manage dependencies across the organisation. Contribute to and iterate a product vision that is compelling to your users, team and stakeholders. Develop and maintain a high-level roadmap that helps users, colleagues and partners understand the direction and priorities of the service. Manage and refine the product backlog to ensure work is prioritised correctly and supports delivery of the product roadmap and wider team priorities Work collaboratively with the team and users to create user stories with clear acceptance criteria and validate them before development. Represent the service to meet governance commitments including Digital Service Standard assessments. Be actively involved in the Product Community of Practice and partner and user communities to promote the department's principles and foster a collaborative approach to solution delivery and engagement. In addition to the key responsibilities above this role will: Require adherence to all UKHSA Policies and Procedures. Contribute to the delivery of corporate goals and objectives. Support corporate service activity as set out in the Corporate Services Standard Operating Procedures. Perform any other duties that may reasonably be required by their line manager. The above is only an outline of the tasks, responsibilities and outcomes required of these roles. They will carry out any other duties as may reasonably be required. The job descriptions and person specifications may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Agile working: is aware of agile methodology and how to apply the agile mind-set to all aspects of their work. Lifecycle Perspective: understands the different phases of product delivery and is able to contribute to, plan or run these. Operational Management: understand the operational processes of running and maintaining a product or service. Problem Ownership: understands and identifies problems, analysing and helping to identify the appropriate solution. Product Ownership: captures and translates user needs into deliverables. Strategic Ownership: focuses on outcomes, not solutions. Gets the organisation and team to buy-in. User focus: understands users and can identify who they are and what their needs are based on evidence. Desirable Criteria Previous experience of Government digital and Digital Service Standards.

Debt Advisory Consultant / Commercial Finance Sales Broker - Manchester Business Finance Commercial Finance Debt Advisory SME Funding Lending Invoice Finance Asset Finance Business Banking Our client is expanding its Debt Advisory division and seeking an experienced Commercial Finance Broker / Business Finance Consultant to join our Manchester office. This role is ideal for someone with a strong background in business finance, commercial lending, SME funding, or debt advisory who can advise clients, structure funding solutions, and build long-term relationships with business owners. About the Role: Commercial Finance Sales Broker This is a professional advisory position working directly with SME owners, finance directors, accountants, and commercial lenders. You will provide expert guidance across the full spectrum of business finance and commercial lending, including: Debt Advisory Commercial Finance Business Lending SME Funding Solutions Invoice Finance & Asset Finance Term Loans, Working Capital & Growth Finance Business Banking & Credit Assessment Your role is to understand client needs, assess financial options, and deliver tailored funding strategies that support growth, stability, and long-term business success. Key Responsibilities Advise clients on commercial finance, business finance, and debt advisory solutions Build and manage a sales broker portfolio of SME clients seeking funding, lending, or debt restructuring Develop referral partnerships with accountants, intermediaries, and business networks Assess financial statements, credit profiles, and funding requirements Present structured funding proposals to lenders and clients Maintain strong relationships with commercial lenders across invoice finance, asset finance, term lending, and business banking Drive business development through established routes to market including professional networks, partnerships, and SME outreach Required Experience as a Sales Broker To be successful, candidates must have proven experience in Debt Advisory Consultant / Commercial Finance Broker - Manchester Business Finance Commercial Finance Debt Advisory SME Funding Lending Invoice Finance Asset Finance Business Banking Our client is expanding its Debt Advisory division and seeking an experienced Commercial Finance Broker / Business Finance Consultant to join our Manchester office. This role is ideal for someone with a strong background in business finance, commercial lending, SME funding, or debt advisory who can advise clients, structure funding solutions, and build long-term relationships with business owners. About the Role: Commercial Finance Broker This is a professional advisory position working directly with SME owners, finance directors, accountants, and commercial lenders. You will provide expert guidance across the full spectrum of business finance and commercial lending, including: Debt Advisory Commercial Finance Business Lending SME Funding Solutions Invoice Finance & Asset Finance Term Loans, Working Capital & Growth Finance Business Banking & Credit Assessment Your role is to understand client needs, assess financial options, and deliver tailored funding strategies that support growth, stability, and long-term business success. Key Responsibilities Advise clients on commercial finance, business finance, and debt advisory solutions Build and manage a portfolio of SME clients seeking funding, lending, or debt restructuring Develop referral partnerships with accountants, intermediaries, and business networks Assess financial statements, credit profiles, and funding requirements Present structured funding proposals to lenders and clients Maintain strong relationships with commercial lenders across invoice finance, asset finance, term lending, and business banking Drive business development through established routes to market including professional networks, partnerships, and SME outreach Required Experience To be successful, candidates must have proven experience in business finance, commercial lending, or debt advisory. We are specifically looking for backgrounds such as: Commercial Finance Broker Business Finance Consultant Debt Advisory Consultant SME Funding Specialist Invoice Finance / Asset Finance Broker Business Banking Relationship Manager Commercial Lending Specialist Experience in generic sales roles will not be suitable. This role requires genuine understanding of business finance, SME lending, and commercial funding markets. Ideal Candidate Profile Strong knowledge of commercial finance, business lending, and SME funding Ability to build trust with business owners and finance directors Existing relationships with accountants, lenders, or commercial finance networks Confident in analysing financials and presenting funding options Professional, advisory-led approach rather than high-volume sales Clear understanding of routes to market within the business finance sector Package Competitive base salary Strong commission structure linked to successful funding outcomes Clear progression within a growing Debt Advisory and Commercial Finance division Manchester-based role with hybrid flexibility Experience in generic sales roles will not be suitable. This role requires genuine understanding of business finance, SME lending, and commercial funding markets. Ideal Candidate Profile Strong knowledge of commercial finance, business lending, and SME funding Ability to build trust with business owners and finance directors Existing relationships with accountants, lenders, or commercial finance networks Confident in analysing financials and presenting funding options Professional, advisory-led approach rather than high-volume sales Clear understanding of routes to market within the business finance sector Package Competitive base salary Strong commission structure linked to successful funding outcomes Clear progression within a growing Debt Advisory and Commercial Finance division Manchester-based role with hybrid flexibility

We are supporting a highly sought after and established independent firm of accountants in London that are now looking for a new finance systems manager to play an active part in the ongoing development of their systems and service offering. As the lead systems professional for the firm, this individual will have the opportunity to shape and influence the firms long term software strategy. Whilst providing ongoing support and training to the firms colleagues on various packages, this person will also have the chance to identify and implement improved ways of working, managing change and ensuring a smooth integration throughout projects. This position will best suit a financial systems professional with previous experience in an accounting environment that has since gained a deep understanding of finance systems training, transformations, integrations and change management. If you are looking for an opportunity to join a leading professional services firm where you could have a real impact, please don't hesitate to apply or get in touch. Key Responsibilities of this Finance Systems Manager role are; Support colleagues with finance software queries, providing technical assistance as required. Provide ongoing training and development support to colleagues at all levels. Lead the software strategy for the firm, identifying and evaluating opportunities for process improvement and better ways of working. Design and carry out process improvement projects, involving the implementation and rollout of new practice applications and systems. Deliver ongoing support throughout system change and identify areas for optimisation. You A previous accountancy background with prior experience of using a wide variety of accounting software packages. Strong interpersonal skills with the ability to build relationships with stakeholders at all levels as well as partners and suppliers. Experience leading software implementation and transformation projects. Experience managing change, leading the uptake of new systems and ways of working. Roland White is an accounting and finance recruitment specialist that delivers quality driven support to a range of businesses and individuals across London and the South East. We partner professionals and deliver a personalised service to help you secure the next move that is right for you! Roland White is a recruitment agency and is advertising this on behalf of one of its clients. For more information on this opportunity or our other roles and how we can help you, please contact us via our website.

Manager - Structured Real Estate & Infrastructure Finance Homes England National Housing Bank 51,076 - 59,570 Location: Hybrid 50/50 Our new Headquarters are in Leeds but colleagues can be based in any of our offices (Leeds, Newcastle, Manchester, Liverpool, Birmingham, Bristol, Northstowe) As we are headquartered in Leeds our preference is to appoint to this location and priority will be given to applicants based within commuting distance of the Leeds office. Homes England is launching the National Housing Bank, a government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The Structured Real Estate & Infrastructure Finance (SREIF) team deliver structured debt finance transactions to support complex development, infrastructure and regeneration sites including mixed use, build to rent and multi-site developments. We frequently work alongside other funders to leverage private capital with bespoke funding solutions to complex problems. The Origination Senior Manager role holder leads the origination and execution of complex real estate and infrastructure finance transactions within the National Housing Delivery Fund (NHDF), ensuring investments are structured to manage risk effectively and deliver strong outcomes. The role involves collaborating with a wide range of internal and external partners to assess proposals from housing developers, master developers, landowners and investors, shaping commercially sound funding solutions that support viable projects, mitigate risk and safeguard public investment. The role consistently demonstrates and embeds the values and behaviours in daily work, contributing to a positive and inclusive culture. The opportunity Responsibilities include: Support the origination, structuring, negotiation, and execution of complex real estate and infrastructure lending transactions aligned to strategic objectives. Assess project proposals against eligibility criteria, reviewing borrower business models, project viability, and delivery capabilities. Conduct detailed financial analysis and cashflow modelling to evaluate the feasibility, deliverability, and risk profile of lending opportunities. Identify, assess, and mitigate transaction risks through collaboration with internal risk, legal, and transaction execution teams. Build and maintain strong relationships with developers, investors, landowners, professional advisers, and internal stakeholders. Manage transactions through approval, due diligence, documentation, and handover processes while driving continuous process improvement. Candidate profile Degree-qualified (or equivalent experience) in Finance, Banking, Real Estate, or a related discipline. Experience supporting real estate finance, property investment, or structured lending transactions from assessment through to execution. Strong financial modelling and cashflow analysis skills, with the ability to assess project viability and commercial performance. Knowledge of property due diligence, valuation methodologies, professional reports, contracts, and transaction documentation. Understanding of credit risk assessment, borrower analysis, risk management frameworks, and sector-specific risks. Strong knowledge of the housing and regeneration sector, coupled with excellent stakeholder management, communication, and collaboration skills. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 1 Recruitment team Email : 2 Closing date: 28th August 2026 Right to Work in the UK is required. References Visible links 1. mailto: 2. mailto:

Business Systems Implementation Manager Location: Hybrid (Midlands based) Salary: Up to £65,000 + Benefits We are recruiting for a Business Systems Implementation Manager to join a growing organisation undergoing significant digital transformation. This is a fantastic opportunity for an experienced systems professional who enjoys leading business-critical implementations, working closely with stakeholders, and driving the successful adoption of new technologies across the organisation. The Role You will take ownership of the delivery and implementation of business systems, acting as the bridge between operational teams, technology partners and senior stakeholders. Responsibilities will include: Leading end-to-end business systems implementations from requirements gathering through to go-live and hypercare. Facilitating stakeholder workshops and translating business needs into system solutions. Managing third-party suppliers and implementation partners. Coordinating testing activities including UAT and defect resolution. Supporting data migration, process improvement and change management activities. Driving user adoption through training, communication and engagement. Monitoring project risks, issues and dependencies to ensure successful delivery. Ensuring systems align with operational processes and business objectives. About You We're keen to speak with candidates who can demonstrate: Experience delivering CRM, ERP or business systems implementations. Strong stakeholder management and workshop facilitation skills. Experience managing third-party vendors and implementation partners. Knowledge of requirements gathering, process mapping and business analysis techniques. Experience coordinating UAT, deployment and post-go-live support. Strong project delivery and change management capabilities. Excellent communication and relationship-building skills. Highly Desirable Microsoft Dynamics 365 experience. Dynamics 365 CRM/Customer Engagement experience. Dynamics 365 Field Service experience. Business Systems Manager, Functional Consultant, Implementation Manager or Applications Manager background. Exposure to Power Platform solutions. What's on Offer? Hybrid working. Excellent career development opportunities. Involvement in major business transformation programmes. Collaborative and supportive working environment. Competitive salary and benefits package. If you're passionate about delivering successful business systems implementations and enjoy working with stakeholders to drive meaningful change, we'd love to hear from you.

We are inviting applications for legal Asst Manager for an international Bank based in London. Job Purpose: Responsible for providing legal support to various areas of the BANK operations in UK and Europe in conjunction with the Senior Manager, Legal. The individual will assist in providing legal advice, support and oversight to all areas of the Bank's operations and team with its business units to oversee legal compliance. The incumbent will also act as an intermediary between the business units and external counsel. Area of Responsibilities 1. Build internal knowledge pool on laws applicable to all areas of banking operations. Regularly update with legal opinions received from external counsel so as to build self-sufficiency in select areas. 2. Keep abreast with latest developments and assess implications on Bank's Business. 3. Act as first point of reference for any legal support required from business representatives. Minimize reliance on external legal support. 4. Act as intermediary between external counsels and Business representatives so as to facilitate best utilization of the external legal support. 5. Proactively assess legal risks associated with different areas of Bank's Operations. Monitor for any violations. 6. Coordinate with members of Corporate Legal team in parent Bank for any matter relating to legal compliance. 7. Provide internal legal support on day to day matters referred for legal advice. 8. Provide legal support to the Bank's business, control and support groups in case of any litigation or litigation risk against the Bank. Work closely with External Counsel to mitigate/manage such risks. 9. Provide relevant and reliable management information on legal issues to senior management on a timely basis. 10. Respond to information requests from internal/external stakeholders in areas concerning the Corporate Legal Group of the Bank. 11. Other legal duties as assigned. Functional Skills Understanding of the bank's Corporate & Commercial business Understanding of the Legal framework and all applicable legislations in UK and Europe Understanding of applicable regulatory environment in UK and Europe Management of external counsel requirements Behavioral Skills Uphold and propagate the Culture and Ethos of the bank. Superior interpersonal, organizational and research skills with the ability to work well in a team environment as well as with other departments and outside sources Strong priority-setting skills, marshalling resources to get things done and effective use of time to meet deadlines Ability to be discreet when handling confidential issues Ability to take charge, work independently and handle various tasks simultaneously Ability to use good judgment when responding to issues or requests Proven ability to work well under pressure and successfully execute multiple changing priorities