Berry Recruitment are currently recruiting for Customer Service Advisors for our client based in Durham. 12 month Fixed Term Contract. Can lead to a permanent position for the right candidates. About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries appropriately Collaborating with team members to support overall performance Providing general administrative support Ensuring compliance with internal controls and audit requirements What We're Looking For Candidates from all customer service backgrounds Strong communication and interpersonal skills Proven ability to work effectively in a team or structured environment Good organisational and time management skills Excellent attention to detail and accuracy Commitment to delivering high-quality customer service Shifts: 9:00-11:00am starts to 14:30-16:30pm finishes (27.5 hours a week) including weekends. 3-5 weekends over an 8 week period (can be consecutive or spaced out depending on Business needs. 13.45 per hour rising to 13.57 per hour after 12 weeks plus overtime. Vouchers awarded for star performance and Free tea and coffee available onsite For further details, please forward your CV or call (phone number removed). Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 04, 2026
Contractor
Berry Recruitment are currently recruiting for Customer Service Advisors for our client based in Durham. 12 month Fixed Term Contract. Can lead to a permanent position for the right candidates. About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries appropriately Collaborating with team members to support overall performance Providing general administrative support Ensuring compliance with internal controls and audit requirements What We're Looking For Candidates from all customer service backgrounds Strong communication and interpersonal skills Proven ability to work effectively in a team or structured environment Good organisational and time management skills Excellent attention to detail and accuracy Commitment to delivering high-quality customer service Shifts: 9:00-11:00am starts to 14:30-16:30pm finishes (27.5 hours a week) including weekends. 3-5 weekends over an 8 week period (can be consecutive or spaced out depending on Business needs. 13.45 per hour rising to 13.57 per hour after 12 weeks plus overtime. Vouchers awarded for star performance and Free tea and coffee available onsite For further details, please forward your CV or call (phone number removed). Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Job Description OTE £60k Connells Group is looking for an ambitious Mortgage & Protection Advisor to join our successful team in our Dixons Brand in Yardley. This is an excellent opportunity for a motivated individual to build a rewarding career with one of the UK's leading property services groups. Working in a fast-paced, target-driven environment, you'll provide expert mortgage and protection advice while delivering an exceptional customer experience. What we offer Competitive basic salary with £60k OTE Uncapped commission Quality leads from our Estate Agency network Industry-leading training and development Clear career progression opportunities Modern technology and tools to help you succeed Group discounts on property services Incentives and rewards for top performers Key Responsibilities Build strong relationships with Estate Agency colleagues. Generate new business and maximise referral opportunities. Provide mortgage and protection advice tailored to customer needs. Guide customers through the mortgage process from application to completion. Deliver excellent customer service while achieving performance targets. Skills & Experience Full CeMAP qualification (or equivalent). Proven ability to work in a target-driven environment. Strong customer service and relationship-building skills. Excellent communication and organisational skills. Full UK driving licence and access to a vehicle. Connells Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates. MS03509
Aug 04, 2026
Full time
Job Description OTE £60k Connells Group is looking for an ambitious Mortgage & Protection Advisor to join our successful team in our Dixons Brand in Yardley. This is an excellent opportunity for a motivated individual to build a rewarding career with one of the UK's leading property services groups. Working in a fast-paced, target-driven environment, you'll provide expert mortgage and protection advice while delivering an exceptional customer experience. What we offer Competitive basic salary with £60k OTE Uncapped commission Quality leads from our Estate Agency network Industry-leading training and development Clear career progression opportunities Modern technology and tools to help you succeed Group discounts on property services Incentives and rewards for top performers Key Responsibilities Build strong relationships with Estate Agency colleagues. Generate new business and maximise referral opportunities. Provide mortgage and protection advice tailored to customer needs. Guide customers through the mortgage process from application to completion. Deliver excellent customer service while achieving performance targets. Skills & Experience Full CeMAP qualification (or equivalent). Proven ability to work in a target-driven environment. Strong customer service and relationship-building skills. Excellent communication and organisational skills. Full UK driving licence and access to a vehicle. Connells Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates. MS03509
About the role Mercedes-Benz of Milton Keynes is looking to recruit a Service Bookings Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will be responsible for managing customer enquiries to fulfil their needs and to covert them into bookings whilst maintaining the highest levels of professionalism and customer service. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 04, 2026
Full time
About the role Mercedes-Benz of Milton Keynes is looking to recruit a Service Bookings Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will be responsible for managing customer enquiries to fulfil their needs and to covert them into bookings whilst maintaining the highest levels of professionalism and customer service. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Salary: circa 28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone. Full on the job training will be provided. Duties will include: - Client service and returns processes - Processing orders - Booking and distributing goods - Answering phone calls - Resolving client queries - Using courier portals to raise labels You will ideally have worked within a distribution setting, have experience working within a customer service/ client service position previously and a strong ability to multi-task and a hard working attitude. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Aug 04, 2026
Full time
Salary: circa 28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone. Full on the job training will be provided. Duties will include: - Client service and returns processes - Processing orders - Booking and distributing goods - Answering phone calls - Resolving client queries - Using courier portals to raise labels You will ideally have worked within a distribution setting, have experience working within a customer service/ client service position previously and a strong ability to multi-task and a hard working attitude. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Customer Service Advisor Looking for your next customer service opportunity? We're recruiting on behalf of a well-established, premium service provider for an experienced Customer Service Advisor to join their friendly and supportive team based in Earlsfield. If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and enjoy solving problems, this could be the perfect opportunity for you. Responsibilities: Be the first point of contact for customers via phone and email, delivering a professional and friendly service. Take ownership of customer enquiries, resolving issues efficiently and ensuring every interaction ends with a positive outcome. Manage engineers' diaries and installation schedules using an electronic booking system. Accurately update customer information and job details across scheduling and account management systems. Liaise with internal departments to ensure engineers have everything they need to complete installations successfully. Identify process improvements and help drive operational efficiency while maintaining excellent customer satisfaction. What we're looking for: Previous experience in a Customer Service or Call Centre environment. Excellent communication and relationship-building skills. A confident and professional telephone manner. Strong organisational skills with the ability to multitask. Experience using Zendesk, FSM, or similar CRM/scheduling systems is desirable but not essential. This is a Monday to Friday position working alternating shift patterns between 8:30am-5pm & 9am-5:30pm. To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Aug 04, 2026
Full time
Customer Service Advisor Looking for your next customer service opportunity? We're recruiting on behalf of a well-established, premium service provider for an experienced Customer Service Advisor to join their friendly and supportive team based in Earlsfield. If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and enjoy solving problems, this could be the perfect opportunity for you. Responsibilities: Be the first point of contact for customers via phone and email, delivering a professional and friendly service. Take ownership of customer enquiries, resolving issues efficiently and ensuring every interaction ends with a positive outcome. Manage engineers' diaries and installation schedules using an electronic booking system. Accurately update customer information and job details across scheduling and account management systems. Liaise with internal departments to ensure engineers have everything they need to complete installations successfully. Identify process improvements and help drive operational efficiency while maintaining excellent customer satisfaction. What we're looking for: Previous experience in a Customer Service or Call Centre environment. Excellent communication and relationship-building skills. A confident and professional telephone manner. Strong organisational skills with the ability to multitask. Experience using Zendesk, FSM, or similar CRM/scheduling systems is desirable but not essential. This is a Monday to Friday position working alternating shift patterns between 8:30am-5pm & 9am-5:30pm. To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Estate Agent Assistant Branch Manager You will receive an initial 6 month guaranteed salary of £40,000. Thereafter, you will be offered a basic salary of £20,000 PLUS you will receive 0.5% of the office completions (paid monthly) of your personal listings being sold PLUS 0.5% of the office completions (paid monthly) for hitting your sales target and targets are very realistic with on target earnings of between £60,000 and £70,000. Plus potential of up to 16% personal commission to be earned. Estate Agent Assistant Branch Manager If you are looking for your next career move up the property ladder we would like to hear from you. They will also offer the opportunity to be fast tracked to become a Lister. Estate Agent Assistant Branch Manager You will have the necessary attributes to be a champion of Residential Property Valuations and Listings in your area. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager Key objectives: Valuation and Listing of residential properties, whilst maximising fees and for sale boards. Estate Agent Assistant Branch Manager Initial 6 month guaranteed salary of £40,000. Basic salary £20,000 plus 1% of the office completions paid monthly with realistic on target earnings of between £60,000 and £70,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Aug 04, 2026
Full time
Estate Agent Assistant Branch Manager You will receive an initial 6 month guaranteed salary of £40,000. Thereafter, you will be offered a basic salary of £20,000 PLUS you will receive 0.5% of the office completions (paid monthly) of your personal listings being sold PLUS 0.5% of the office completions (paid monthly) for hitting your sales target and targets are very realistic with on target earnings of between £60,000 and £70,000. Plus potential of up to 16% personal commission to be earned. Estate Agent Assistant Branch Manager If you are looking for your next career move up the property ladder we would like to hear from you. They will also offer the opportunity to be fast tracked to become a Lister. Estate Agent Assistant Branch Manager You will have the necessary attributes to be a champion of Residential Property Valuations and Listings in your area. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager Key objectives: Valuation and Listing of residential properties, whilst maximising fees and for sale boards. Estate Agent Assistant Branch Manager Initial 6 month guaranteed salary of £40,000. Basic salary £20,000 plus 1% of the office completions paid monthly with realistic on target earnings of between £60,000 and £70,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Service Advisor - Exeter £30,000 Basic Salary £38,000 OTE Monday to Friday No Weekends We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working , alongside a competitive salary package and genuine career progression. Similar Service Advisor opportunities in Exeter are offering salaries in the £30,000-£38,000 range with customer-facing, workshop liaison, and upselling responsibilities. The Role As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection. Key Responsibilities Booking vehicles in for servicing, maintenance, and repair work Keeping customers informed throughout the repair process Providing estimates and obtaining approval for additional work Liaising closely with technicians and workshop control Managing job cards, invoices, and service documentation Promoting additional products and services where appropriate Delivering exceptional levels of customer service and satisfaction About You Previous experience as a Service Advisor within the motor trade Strong communication and customer service skills Organised and able to work effectively in a fast-paced environment Confident using dealership management systems Full UK driving licence preferred Positive and professional attitude What's on Offer £30,000 basic salary £38,000 OTE Monday to Friday working hours No weekends Ongoing manufacturer and industry training Career progression opportunities Supportive and friendly team environment
Aug 04, 2026
Full time
Service Advisor - Exeter £30,000 Basic Salary £38,000 OTE Monday to Friday No Weekends We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working , alongside a competitive salary package and genuine career progression. Similar Service Advisor opportunities in Exeter are offering salaries in the £30,000-£38,000 range with customer-facing, workshop liaison, and upselling responsibilities. The Role As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection. Key Responsibilities Booking vehicles in for servicing, maintenance, and repair work Keeping customers informed throughout the repair process Providing estimates and obtaining approval for additional work Liaising closely with technicians and workshop control Managing job cards, invoices, and service documentation Promoting additional products and services where appropriate Delivering exceptional levels of customer service and satisfaction About You Previous experience as a Service Advisor within the motor trade Strong communication and customer service skills Organised and able to work effectively in a fast-paced environment Confident using dealership management systems Full UK driving licence preferred Positive and professional attitude What's on Offer £30,000 basic salary £38,000 OTE Monday to Friday working hours No weekends Ongoing manufacturer and industry training Career progression opportunities Supportive and friendly team environment
We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry. Key benefits of the Service Manager: Competitive basic salary of up to 40,000 per annum OTE of 40,000 with potential for performance-based bonuses Monday to Friday working hours, 8am - 6pm Rotational Saturday mornings, approximately once every two weeks Opportunities for ongoing career development Supportive and community-oriented team environment Duties of the Service Manager: Lead and manage the front of house team, ensuring high customer satisfaction levels Serve as the primary point of contact for customers, providing professional and friendly service Oversee workshop operations and liaise with technicians and service advisors Manage service booking schedules and ensure timely completion of work Uphold company standards and ensure compliance with health and safety regulations Assist with staff training and mentoring as needed Monitor service quality and implement improvements Requirements of the Service Manager: Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealership Strong leadership, organisational, and communication skills Ability to manage multiple priorities effectively Full UK driving licence is essential Local individuals within 5 miles of Dulwich are preferred Prior experience managing customer relations and workshop operations is advantageous If you are a motivated and experienced Service Manager or Front of House Manager seeking your next career challenge, we would like to hear from you. Please get in touch to learn more about this exciting opportunity. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dulwich and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Aug 04, 2026
Full time
We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry. Key benefits of the Service Manager: Competitive basic salary of up to 40,000 per annum OTE of 40,000 with potential for performance-based bonuses Monday to Friday working hours, 8am - 6pm Rotational Saturday mornings, approximately once every two weeks Opportunities for ongoing career development Supportive and community-oriented team environment Duties of the Service Manager: Lead and manage the front of house team, ensuring high customer satisfaction levels Serve as the primary point of contact for customers, providing professional and friendly service Oversee workshop operations and liaise with technicians and service advisors Manage service booking schedules and ensure timely completion of work Uphold company standards and ensure compliance with health and safety regulations Assist with staff training and mentoring as needed Monitor service quality and implement improvements Requirements of the Service Manager: Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealership Strong leadership, organisational, and communication skills Ability to manage multiple priorities effectively Full UK driving licence is essential Local individuals within 5 miles of Dulwich are preferred Prior experience managing customer relations and workshop operations is advantageous If you are a motivated and experienced Service Manager or Front of House Manager seeking your next career challenge, we would like to hear from you. Please get in touch to learn more about this exciting opportunity. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dulwich and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Customer Support Consultant Location: Leeds (hybrid after your probation) Salary: £26,300Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment?Are you looking to take the next step in your career and apply your customer service skills in a professional, office-based role?We're looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack's Customer Support Team in Leeds. In this role, you'll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with outstanding customer care.If you enjoy solving problems, building relationships, and making a real difference to customers, we'd love to hear from you. Full training will be provided, so we're looking for the right attitude and a genuine passion for delivering exceptional service. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class experience for people buying and selling homes.Our Customer Support Team plays a vital role in ensuring our clients receive the highest level of service. We pride ourselves on building lasting relationships with our clients and suppliers, providing expert support that makes a real difference to their day-to-day operations. What you'll be doing Support clients by answering, distributing, and managing incoming enquiries relating to property search orders. Log support requests accurately and maintain clear updates on all client enquiries. Manage call logs and resolve enquiries within agreed service level agreements. Work closely with data providers and local authorities to help resolve client queries efficiently. Support clients throughout the search process, ensuring services are delivered accurately and within expected timescales. Develop and maintain an advanced knowledge of InfoTrack's products and services. Build positive working relationships with clients, suppliers, and internal teams to deliver an exceptional customer experience. What we're looking for Essential A genuine passion for delivering outstanding customer service. Excellent communication skills with the ability to build strong client relationships. Strong problem-solving, analytical, and diagnostic skills. Excellent organisational skills with the ability to manage multiple enquiries. A flexible attitude towards learning new systems and adapting to changing processes (full in-house training will be provided). A positive, team-oriented approach and a desire to contribute to an industry-leading customer support team. Desirable (but not essential) Previous experience in a customer service or customer support role. Experience working within a professional services or legal environment. Experience using CRM or customer support systems. Working Hours Your working week will be 37.5 hours per week, typically 9:00am - 5:30pm, with opportunities for flexitime and hybrid working after probation. Salary and Progression A starting salary of £26,300 Annual performance reviews, providing a clear pathway for career development and salary progression. Benefits and Rewards At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You'll benefit from: 25 days ann ual leave, plus bank holidays. Flexible working options, including hybrid working and flexitime after probation. Option to participate in our private health scheme, including dental, optical and hearing cashback. Enjoy freshly brewed hot drinks on us throughout the day, provided by our local coffee shop. Office snacks on us, including fruit, cold drinks and refreshments. Monthly team breakfasts and lunches. Recognition awards: £100 spot prizes for going above and beyond. "Work from anywhere" weeks after successful completion of probation. Birthday and work anniversary gifts. Regular social events including summer and Christmas parties, hikes, pub quizzes and more. This is a fantastic opportunity to join a supportive and growing business where customer service is at the heart of everything we do. You'll become part of an experienced, collaborative team that is committed to delivering an exceptional experience for our clients while supporting one another to achieve success.If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at .REF-229942
Aug 04, 2026
Full time
Customer Support Consultant Location: Leeds (hybrid after your probation) Salary: £26,300Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment?Are you looking to take the next step in your career and apply your customer service skills in a professional, office-based role?We're looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack's Customer Support Team in Leeds. In this role, you'll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with outstanding customer care.If you enjoy solving problems, building relationships, and making a real difference to customers, we'd love to hear from you. Full training will be provided, so we're looking for the right attitude and a genuine passion for delivering exceptional service. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class experience for people buying and selling homes.Our Customer Support Team plays a vital role in ensuring our clients receive the highest level of service. We pride ourselves on building lasting relationships with our clients and suppliers, providing expert support that makes a real difference to their day-to-day operations. What you'll be doing Support clients by answering, distributing, and managing incoming enquiries relating to property search orders. Log support requests accurately and maintain clear updates on all client enquiries. Manage call logs and resolve enquiries within agreed service level agreements. Work closely with data providers and local authorities to help resolve client queries efficiently. Support clients throughout the search process, ensuring services are delivered accurately and within expected timescales. Develop and maintain an advanced knowledge of InfoTrack's products and services. Build positive working relationships with clients, suppliers, and internal teams to deliver an exceptional customer experience. What we're looking for Essential A genuine passion for delivering outstanding customer service. Excellent communication skills with the ability to build strong client relationships. Strong problem-solving, analytical, and diagnostic skills. Excellent organisational skills with the ability to manage multiple enquiries. A flexible attitude towards learning new systems and adapting to changing processes (full in-house training will be provided). A positive, team-oriented approach and a desire to contribute to an industry-leading customer support team. Desirable (but not essential) Previous experience in a customer service or customer support role. Experience working within a professional services or legal environment. Experience using CRM or customer support systems. Working Hours Your working week will be 37.5 hours per week, typically 9:00am - 5:30pm, with opportunities for flexitime and hybrid working after probation. Salary and Progression A starting salary of £26,300 Annual performance reviews, providing a clear pathway for career development and salary progression. Benefits and Rewards At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You'll benefit from: 25 days ann ual leave, plus bank holidays. Flexible working options, including hybrid working and flexitime after probation. Option to participate in our private health scheme, including dental, optical and hearing cashback. Enjoy freshly brewed hot drinks on us throughout the day, provided by our local coffee shop. Office snacks on us, including fruit, cold drinks and refreshments. Monthly team breakfasts and lunches. Recognition awards: £100 spot prizes for going above and beyond. "Work from anywhere" weeks after successful completion of probation. Birthday and work anniversary gifts. Regular social events including summer and Christmas parties, hikes, pub quizzes and more. This is a fantastic opportunity to join a supportive and growing business where customer service is at the heart of everything we do. You'll become part of an experienced, collaborative team that is committed to delivering an exceptional experience for our clients while supporting one another to achieve success.If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at .REF-229942
The Solution Automotive Limited
Keighley, Yorkshire
Service Advisor Franchised Motor Dealership - Keighley area Service Advisor Main Dealer £29,000 Basic OTE £32,500 Are you an experienced Service Advisor with Pinnacle experience looking for your next opportunity? We are currently recruiting on behalf of a busy and successful main dealer seeking a confident and customer-focused Service Advisor to join their aftersales team click apply for full job details
Aug 04, 2026
Full time
Service Advisor Franchised Motor Dealership - Keighley area Service Advisor Main Dealer £29,000 Basic OTE £32,500 Are you an experienced Service Advisor with Pinnacle experience looking for your next opportunity? We are currently recruiting on behalf of a busy and successful main dealer seeking a confident and customer-focused Service Advisor to join their aftersales team click apply for full job details
Our client, a reputable multi-franchised approved dealership in Bristol, is seeking an experienced Vehicle Service Advisor to join their team. This is an excellent opportunity for a skilled professional to progress within a dynamic, customer-focused environment. Benefits of the Service Advisor: Starting salary up to 32,000 per annum, depending on experience and qualifications Uncapped performance-related bonus scheme exceeding 6,750 annually 22 days annual leave plus Bank Holidays, increasing with service Full manufacturer-accredited training to support your professional development Access to a car benefit scheme after six months of employment Company pension scheme and life assurance Staff purchase discounts Opportunity for long-term career growth within a business operating since 1971 Duties of the Service Advisor: Greet customers in the Service Department and handle vehicle bookings efficiently Liaise extensively with the workshop team to monitor work progress Upsell additional products and services where appropriate Keep customers informed of vehicle repair and service status Arrange courtesy vehicles for customers, where necessary Provide a high standard of customer service to ensure customer satisfaction Maintain accurate records using DMS systems (preferably Kerridge/Keyloop) Work collaboratively with colleagues to meet service targets and customer expectations Requirements of the Service Advisor: Previous experience as a Service Advisor or similar role within an automotive aftersales environment (franchise-approved dealer, service centre, or repair garage) Full, clean UK driving license with minimal points Excellent customer service and communication skills Strong organisational skills and IT literacy, including Microsoft Office and Excel Knowledge of DMS systems such as Kerridge or Keyloop (desirable) A professional attitude with the ability to deliver top-tier customer service Experience with commercial vehicles is advantageous but not essential Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Aug 04, 2026
Full time
Our client, a reputable multi-franchised approved dealership in Bristol, is seeking an experienced Vehicle Service Advisor to join their team. This is an excellent opportunity for a skilled professional to progress within a dynamic, customer-focused environment. Benefits of the Service Advisor: Starting salary up to 32,000 per annum, depending on experience and qualifications Uncapped performance-related bonus scheme exceeding 6,750 annually 22 days annual leave plus Bank Holidays, increasing with service Full manufacturer-accredited training to support your professional development Access to a car benefit scheme after six months of employment Company pension scheme and life assurance Staff purchase discounts Opportunity for long-term career growth within a business operating since 1971 Duties of the Service Advisor: Greet customers in the Service Department and handle vehicle bookings efficiently Liaise extensively with the workshop team to monitor work progress Upsell additional products and services where appropriate Keep customers informed of vehicle repair and service status Arrange courtesy vehicles for customers, where necessary Provide a high standard of customer service to ensure customer satisfaction Maintain accurate records using DMS systems (preferably Kerridge/Keyloop) Work collaboratively with colleagues to meet service targets and customer expectations Requirements of the Service Advisor: Previous experience as a Service Advisor or similar role within an automotive aftersales environment (franchise-approved dealer, service centre, or repair garage) Full, clean UK driving license with minimal points Excellent customer service and communication skills Strong organisational skills and IT literacy, including Microsoft Office and Excel Knowledge of DMS systems such as Kerridge or Keyloop (desirable) A professional attitude with the ability to deliver top-tier customer service Experience with commercial vehicles is advantageous but not essential Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Fleet Service Advisor (Early Shift) Location: Sentinel Fleet Salary: £25,692 per annum Shift Pattern: 4 on, 4 off 5:30am 4:30pm Join Sentinel Fleet Sentinel Fleet is looking for a proactive and organised Fleet Service Advisor to join our team on a permanent early shift. You'll play a key role in supporting our fleet operations, coordinating vehicle servicing and maintenance, liaising with drivers and engineers, updating fleet systems, and helping ensure vehicles remain safe, compliant and operational. What We're Looking For Excellent communication and customer service skills. Strong organisational and administrative abilities. Good IT skills and attention to detail. Ability to work in a fast-paced environment. Previous fleet, transport or automotive experience is desirable but not essential. What We Offer Permanent position. £25,692 per annum. 4 on, 4 off shift pattern. Supportive team environment. Opportunities to develop within a growing business. If you're looking for a rewarding role where no two days are the same, we'd love to hear from you.
Aug 04, 2026
Full time
Fleet Service Advisor (Early Shift) Location: Sentinel Fleet Salary: £25,692 per annum Shift Pattern: 4 on, 4 off 5:30am 4:30pm Join Sentinel Fleet Sentinel Fleet is looking for a proactive and organised Fleet Service Advisor to join our team on a permanent early shift. You'll play a key role in supporting our fleet operations, coordinating vehicle servicing and maintenance, liaising with drivers and engineers, updating fleet systems, and helping ensure vehicles remain safe, compliant and operational. What We're Looking For Excellent communication and customer service skills. Strong organisational and administrative abilities. Good IT skills and attention to detail. Ability to work in a fast-paced environment. Previous fleet, transport or automotive experience is desirable but not essential. What We Offer Permanent position. £25,692 per annum. 4 on, 4 off shift pattern. Supportive team environment. Opportunities to develop within a growing business. If you're looking for a rewarding role where no two days are the same, we'd love to hear from you.
Dutch Customer Service Advisor Location: Edinburgh Salary: 26,800 per annum + Monthly Commission Hours: Monday to Friday, 8:00am - 4:30pm Our client is currently recruiting for a Dutch Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a long-term career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels while being rewarded with a competitive salary and monthly commission. The Role As a Dutch Customer Service Advisor , you will manage a high volume of customer enquiries via telephone, live chat, and email. Working within a busy customer service environment, you will take full ownership of travel-related queries, resolving issues from start to finish while delivering an exceptional customer experience. Key Responsibilities Manage a high volume of customer contacts across phone, live chat, and email while maintaining excellent service standards. Take ownership of customer enquiries and resolve travel-related issues efficiently from start to finish. Work collaboratively within a high-performing team to achieve shared goals and service objectives. Meet and exceed key performance indicators including Customer Satisfaction (CSAT), Quality Assurance (QA), and Average Handling Time (AHT). Stay up to date with company policies, procedures, and travel product updates. Identify opportunities for process improvements and share feedback with the wider team. Represent the company's values and professionalism in every customer interaction. Maintain excellent attendance, punctuality, and schedule adherence. About You You are passionate about delivering exceptional customer service and enjoy solving problems while creating positive experiences for every customer. You build rapport quickly, remain calm under pressure, and communicate confidently across multiple channels. As a successful Dutch Customer Service Advisor , you are motivated by achieving targets, take ownership of your performance, and consistently deliver high-quality customer service. You thrive in a fast-paced, KPI-driven environment and can confidently manage multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous development, embracing feedback and coaching to grow your career as a Dutch Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre environment. Fluent in both Dutch and English (written and spoken). Excellent communication and problem-solving skills. Strong multitasking ability with accurate typing skills. Confident using multiple computer systems and learning new platforms quickly. Calm and professional approach when handling challenging customer situations. Proven ability to achieve KPIs and performance targets. Adaptable, motivated, and eager to learn. Travel or tourism industry experience is desirable but not essential. Benefits Our client offers a fantastic benefits package designed to reward performance and support employee wellbeing, including: Competitive salary of 26,800 per annum . Monthly commission based on performance. 33 days annual leave, including bank holidays. Additional leave for parents/guardians plus long-service leave after 10 years. Annual travel credits to put towards your next adventure. Employee referral bonus scheme. Health cashback plan covering dental, optical, physiotherapy and more. Employee Assistance Programme. Enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working opportunities (subject to performance). Free on-site gym or discounted gym memberships. Ongoing training and genuine career progression opportunities. Birthday and long-service celebrations. Regular team events, recognition programmes, and social activities. Apply Today If you're a motivated bilingual professional looking to join a successful and growing travel business, we'd love to hear from you. Apply today and take the next step in your customer service career. centre and customer service Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 04, 2026
Full time
Dutch Customer Service Advisor Location: Edinburgh Salary: 26,800 per annum + Monthly Commission Hours: Monday to Friday, 8:00am - 4:30pm Our client is currently recruiting for a Dutch Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a long-term career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels while being rewarded with a competitive salary and monthly commission. The Role As a Dutch Customer Service Advisor , you will manage a high volume of customer enquiries via telephone, live chat, and email. Working within a busy customer service environment, you will take full ownership of travel-related queries, resolving issues from start to finish while delivering an exceptional customer experience. Key Responsibilities Manage a high volume of customer contacts across phone, live chat, and email while maintaining excellent service standards. Take ownership of customer enquiries and resolve travel-related issues efficiently from start to finish. Work collaboratively within a high-performing team to achieve shared goals and service objectives. Meet and exceed key performance indicators including Customer Satisfaction (CSAT), Quality Assurance (QA), and Average Handling Time (AHT). Stay up to date with company policies, procedures, and travel product updates. Identify opportunities for process improvements and share feedback with the wider team. Represent the company's values and professionalism in every customer interaction. Maintain excellent attendance, punctuality, and schedule adherence. About You You are passionate about delivering exceptional customer service and enjoy solving problems while creating positive experiences for every customer. You build rapport quickly, remain calm under pressure, and communicate confidently across multiple channels. As a successful Dutch Customer Service Advisor , you are motivated by achieving targets, take ownership of your performance, and consistently deliver high-quality customer service. You thrive in a fast-paced, KPI-driven environment and can confidently manage multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous development, embracing feedback and coaching to grow your career as a Dutch Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre environment. Fluent in both Dutch and English (written and spoken). Excellent communication and problem-solving skills. Strong multitasking ability with accurate typing skills. Confident using multiple computer systems and learning new platforms quickly. Calm and professional approach when handling challenging customer situations. Proven ability to achieve KPIs and performance targets. Adaptable, motivated, and eager to learn. Travel or tourism industry experience is desirable but not essential. Benefits Our client offers a fantastic benefits package designed to reward performance and support employee wellbeing, including: Competitive salary of 26,800 per annum . Monthly commission based on performance. 33 days annual leave, including bank holidays. Additional leave for parents/guardians plus long-service leave after 10 years. Annual travel credits to put towards your next adventure. Employee referral bonus scheme. Health cashback plan covering dental, optical, physiotherapy and more. Employee Assistance Programme. Enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working opportunities (subject to performance). Free on-site gym or discounted gym memberships. Ongoing training and genuine career progression opportunities. Birthday and long-service celebrations. Regular team events, recognition programmes, and social activities. Apply Today If you're a motivated bilingual professional looking to join a successful and growing travel business, we'd love to hear from you. Apply today and take the next step in your customer service career. centre and customer service Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Care Advisor - Ipswich - 32,000 Our client, a leading name in their industry are currently looking to recruit for their Customer Care team. This is a brilliant company with clear progression opportunities looking for people with excellent customer service skills to look after their Hire and Service desks! Salary : 32,000 Hours : 07:30am-17:00pm (Monday-Friday) Benefits : 23 Days holiday + Bank Holidays, Birthday day off, Enhanced Maternity/Paternity leave, Cycle to work scheme and much more! The role: Operating within the Customer Care team you will be responding to incoming calls and emails from customers, advising them on the companies products and services. Process orders on the companies in house system. Liaise with internal departments like sales and transport to arrange smooth and timely delivery to customers. Manage customer accounts and maintain customer relationships, escalating any issues to Management. Take incoming calls relating to breakdowns, log jobs on the system and insure they are actioned in line with agreed SLA requirements. What are we looking for? Previous office based Customer Service experience. Excellent levels of service and communication skills. Ability to work under pressure, to KPI's and within timelines. Confident and positive approach and an excellent team player. Join a dynamic and supportive team committed to providing excellent customer service. Apply today to take the next step in your career as a Customer Service Advisor with our client. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 04, 2026
Full time
Customer Care Advisor - Ipswich - 32,000 Our client, a leading name in their industry are currently looking to recruit for their Customer Care team. This is a brilliant company with clear progression opportunities looking for people with excellent customer service skills to look after their Hire and Service desks! Salary : 32,000 Hours : 07:30am-17:00pm (Monday-Friday) Benefits : 23 Days holiday + Bank Holidays, Birthday day off, Enhanced Maternity/Paternity leave, Cycle to work scheme and much more! The role: Operating within the Customer Care team you will be responding to incoming calls and emails from customers, advising them on the companies products and services. Process orders on the companies in house system. Liaise with internal departments like sales and transport to arrange smooth and timely delivery to customers. Manage customer accounts and maintain customer relationships, escalating any issues to Management. Take incoming calls relating to breakdowns, log jobs on the system and insure they are actioned in line with agreed SLA requirements. What are we looking for? Previous office based Customer Service experience. Excellent levels of service and communication skills. Ability to work under pressure, to KPI's and within timelines. Confident and positive approach and an excellent team player. Join a dynamic and supportive team committed to providing excellent customer service. Apply today to take the next step in your career as a Customer Service Advisor with our client. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mortgage Advisor (Estate Agency) Jewellery Quarter, Birmingham - office based (Mon-Fri) 35,000 - 40,000 p/a DoE - OTE 50,000 p/a Bell Cornwall Recruitment are delighted to be working with a continually growing property business/mortgage brokerage, who are looking for a Mortgage Advisor (Estate Agency) to lead a small team of mortgage advisors and administrators in their Birmingham office, whilst still transacting some business themselves. Duties and responsibilities of the Mortgage Sales Manager will include (but are not limited to): Managing of a team of 4/5 mortgage advisors and administrators who are embedded in local estate agents offices. Monitor performance against targets for members of the team, including assessing workflows, processes, training needs, and development. Continue to lead by example through transacting end-to-end mortgage applications from inception to completion. Ensure there is an active focus towards further ancillary sales, such as insurance or protection policies. Play an active role in any further recruitment into the team (not initially expected). Requirements: MUST be CeMAP qualified. Team leader/management experience is highly desirable and will be prioritised. Mortgage advisor experience on the broker side ideally working within an estate agency Communicates incredibly well with other key stakeholders in the business. Happy in the office 5 days a week, Mon-Fri (no home working available). A fantastic opportunity for an experienced mortgage advisor looking for the next step, or an experienced team leader/manager looking for an exciting new challenge. INDHP Mortgage Advisor (Estate Agency) Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Aug 04, 2026
Full time
Mortgage Advisor (Estate Agency) Jewellery Quarter, Birmingham - office based (Mon-Fri) 35,000 - 40,000 p/a DoE - OTE 50,000 p/a Bell Cornwall Recruitment are delighted to be working with a continually growing property business/mortgage brokerage, who are looking for a Mortgage Advisor (Estate Agency) to lead a small team of mortgage advisors and administrators in their Birmingham office, whilst still transacting some business themselves. Duties and responsibilities of the Mortgage Sales Manager will include (but are not limited to): Managing of a team of 4/5 mortgage advisors and administrators who are embedded in local estate agents offices. Monitor performance against targets for members of the team, including assessing workflows, processes, training needs, and development. Continue to lead by example through transacting end-to-end mortgage applications from inception to completion. Ensure there is an active focus towards further ancillary sales, such as insurance or protection policies. Play an active role in any further recruitment into the team (not initially expected). Requirements: MUST be CeMAP qualified. Team leader/management experience is highly desirable and will be prioritised. Mortgage advisor experience on the broker side ideally working within an estate agency Communicates incredibly well with other key stakeholders in the business. Happy in the office 5 days a week, Mon-Fri (no home working available). A fantastic opportunity for an experienced mortgage advisor looking for the next step, or an experienced team leader/manager looking for an exciting new challenge. INDHP Mortgage Advisor (Estate Agency) Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Job Title: Sales Advisor (Warm lead calling) Salary: £25,000 + OTE Circa £45,000-£60,000 Hours: Full times hours (37.5) permanent. Location: Office Based, Manchester Hours: Monday to Friday 9.00am -5.30pm Reed are currently working with one the UK's leading property surveyors who are currently looking for a number of Sales Advisors to join their team on a permanent basis. As a Sales Advisor, you'll be responsible for converting warm leads and customer referrals into confirmed bookings for surveys and valuations. Working with a supportive team in our Manchester office, you'll use a dialler system and CRM platform to handle both inbound and outbound calls. Key Responsibilities Handle inbound and outbound customer calls using our dialler system Convert warm leads and referrals into confirmed survey or valuation sales with payment taken. This is sales role, not a just an order processing or customer services role and you will be required to display a high level of sales skills. Clearly explain product options, benefits, and pricing Use a CRM system to track leads, update records, and manage follow-ups. Organising your own workload to ensure both active and inactive cases are managed in an efficient effective manner. Provide quotes and ensure timely follow-up to maximise conversion. Meet monthly income targets and contribute to overall team goals. Maintain high standards of call quality, professionalism, and productivity in line with KPIs. Skills & Experience Experience working towards sales targets and KPIs within a structured environment. Familiarity with using a CRM system to manage and track leads. Confident and professional phone manner with excellent communication skills. A proactive and persuasive approach, with the ability to build rapport quickly. Strong organisational skills and attention to detail. Basic Microsoft Office skills and general computer literacy. Salary & Benefits Commission structure with on-target earnings of £45,000 - £60,000 per annum. 25 days annual leave , plus bank holidays and your birthday off. Access to a range of health benefits , including digital GP services. Monthly team incentives such as High Fives and High Achievers recognition. Opportunity to attend the annual High Achievers Abroad holiday. Regular paid for socials/activities. Full training and coaching provided with ongoing support. Career development opportunities within a market-leading business. Friendly, high-performing team environment in a recently renovated central Manchester office
Aug 04, 2026
Full time
Job Title: Sales Advisor (Warm lead calling) Salary: £25,000 + OTE Circa £45,000-£60,000 Hours: Full times hours (37.5) permanent. Location: Office Based, Manchester Hours: Monday to Friday 9.00am -5.30pm Reed are currently working with one the UK's leading property surveyors who are currently looking for a number of Sales Advisors to join their team on a permanent basis. As a Sales Advisor, you'll be responsible for converting warm leads and customer referrals into confirmed bookings for surveys and valuations. Working with a supportive team in our Manchester office, you'll use a dialler system and CRM platform to handle both inbound and outbound calls. Key Responsibilities Handle inbound and outbound customer calls using our dialler system Convert warm leads and referrals into confirmed survey or valuation sales with payment taken. This is sales role, not a just an order processing or customer services role and you will be required to display a high level of sales skills. Clearly explain product options, benefits, and pricing Use a CRM system to track leads, update records, and manage follow-ups. Organising your own workload to ensure both active and inactive cases are managed in an efficient effective manner. Provide quotes and ensure timely follow-up to maximise conversion. Meet monthly income targets and contribute to overall team goals. Maintain high standards of call quality, professionalism, and productivity in line with KPIs. Skills & Experience Experience working towards sales targets and KPIs within a structured environment. Familiarity with using a CRM system to manage and track leads. Confident and professional phone manner with excellent communication skills. A proactive and persuasive approach, with the ability to build rapport quickly. Strong organisational skills and attention to detail. Basic Microsoft Office skills and general computer literacy. Salary & Benefits Commission structure with on-target earnings of £45,000 - £60,000 per annum. 25 days annual leave , plus bank holidays and your birthday off. Access to a range of health benefits , including digital GP services. Monthly team incentives such as High Fives and High Achievers recognition. Opportunity to attend the annual High Achievers Abroad holiday. Regular paid for socials/activities. Full training and coaching provided with ongoing support. Career development opportunities within a market-leading business. Friendly, high-performing team environment in a recently renovated central Manchester office
The Role: Silcom Recruitment is delighted to be recruiting on behalf of a well-established prestige automotive retailer in the Outskirts of Southampton. This is an exciting opportunity to join a professional, customer-focused dealership representing a wide range of premium and luxury vehicles, with a reputation built on quality, expertise and exceptional customer service. The business offers prestige vehicles from a variety of leading manufacturers, comprehensive aftersales support, warranty options, finance solutions and vehicle sourcing services. As a Service Advisor, you'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Responsibilities & Requirements: Welcome customers and act as their main point of contact throughout the service and repair journey. Book vehicles into the workshop and coordinate closely with technicians to maximise efficiency. Prepare accurate estimates, obtain customer authorisation and keep customers informed throughout the day. Identify opportunities to recommend additional repairs, service plans and value-added aftersales products. Complete job cards, invoices and all associated documentation accurately in line with manufacturer and company standards. Deliver an exceptional customer experience, building long-term relationships and encouraging repeat business. The Package: Salary: £27,000 Basic + Bonus £32,000 OTE Hours: Monday to Friday, 8:00am - 6:00pm - No Weekends Join a stable, well-established automotive business with excellent manufacturer support along with ongoing training and opportunities for career progression. Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest
Aug 04, 2026
Full time
The Role: Silcom Recruitment is delighted to be recruiting on behalf of a well-established prestige automotive retailer in the Outskirts of Southampton. This is an exciting opportunity to join a professional, customer-focused dealership representing a wide range of premium and luxury vehicles, with a reputation built on quality, expertise and exceptional customer service. The business offers prestige vehicles from a variety of leading manufacturers, comprehensive aftersales support, warranty options, finance solutions and vehicle sourcing services. As a Service Advisor, you'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Responsibilities & Requirements: Welcome customers and act as their main point of contact throughout the service and repair journey. Book vehicles into the workshop and coordinate closely with technicians to maximise efficiency. Prepare accurate estimates, obtain customer authorisation and keep customers informed throughout the day. Identify opportunities to recommend additional repairs, service plans and value-added aftersales products. Complete job cards, invoices and all associated documentation accurately in line with manufacturer and company standards. Deliver an exceptional customer experience, building long-term relationships and encouraging repeat business. The Package: Salary: £27,000 Basic + Bonus £32,000 OTE Hours: Monday to Friday, 8:00am - 6:00pm - No Weekends Join a stable, well-established automotive business with excellent manufacturer support along with ongoing training and opportunities for career progression. Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest
Service Advisor Franchised Motor Dealership - Carlisle 42.5 Hours per Week Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm Salary from £29,879 DOE + Bonus + Excellent Benefits Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team click apply for full job details
Aug 04, 2026
Full time
Service Advisor Franchised Motor Dealership - Carlisle 42.5 Hours per Week Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm Salary from £29,879 DOE + Bonus + Excellent Benefits Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team click apply for full job details
Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £22 per hour We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required
Aug 04, 2026
Contractor
Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £22 per hour We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required
Senior Group HR Advisor Salary: Competitive Salary & Benefits JMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong and growing presence across the UK. As a Top 30 broker, we continue to expand rapidly through strategic acquisitions and currently place over 500m in Gross Written Premium each year. Our reputation in the market is built on delivering exceptional service to our customers, supported by the strength of our people, systems, and processes. Overall Objective This is an exciting opportunity to join a small but highly impactful People team as a Group Senior HR Advisor , providing a proactive and people-focused HR service across our UK-wide group of businesses. We are looking for an experienced Senior HR Advisor who is ready to take the next step towards a Human Resources Business Partner career path . This role will provide exposure to both operational and strategic HR activities, offering an excellent development opportunity within a growing and acquisitive organisation. Reporting to the Senior Group HR Partner , you will be responsible for managing your own employee relations caseload and delivering high-quality HR support across all aspects of the employee lifecycle. You will support managers with employee relations matters, including disciplinary, grievance, absence management and performance concerns, while also contributing to wider People initiatives that support business growth, employee engagement and the successful integration of acquired businesses. You will play an important role in supporting the delivery of the Group's people strategy, helping to improve employee retention, engagement and performance while ensuring HR policies and practices are applied consistently across the business. This is an ideal opportunity for a confident and commercially minded HR professional who thrives in a fast-paced environment and is looking to broaden their experience and develop into a future HR Business Partner role. Key Duties and Responsibilities Provide proactive HR advice and guidance to managers across designated business areas on all aspects of the employee lifecycle. Manage an employee relations caseload independently, including disciplinary, grievance, capability, absence management and flexible working matters. Coach and support managers in handling people matters confidently, ensuring compliance with company policies and employment legislation. Support employee retention, engagement and wellbeing initiatives aligned to business objectives. Assist with the integration of newly acquired businesses, embedding Group policies, procedures and people practices. Support the review, development and implementation of HR policies and procedures to ensure consistency, compliance and best practice. Contribute to organisational development and talent initiatives, including succession planning, performance management and employee development. Work collaboratively with the wider People team, including Recruitment, Learning & Development and ESG colleagues, to deliver group-wide initiatives. Analyse HR data and metrics to identify trends and support informed decision making. Support employee engagement activities and wellbeing programmes across the Group. Ensure all HR activity is legally compliant and aligned with current employment legislation and best practice. Assist the Senior Group HR Partner with strategic people projects and wider HR initiatives as required. Knowledge, Skills and Experience Ideally CIPD Level 5 qualified (or working towards), with strong generalist HR experience. Previous experience operating as a Senior HR Advisor or equivalent within a fast-paced organisation. Confident managing a varied employee relations caseload independently , including disciplinary, grievance, absence and performance management cases. Strong knowledge of UK employment law and its practical application. Experience providing professional HR advice and coaching to managers at different levels. Excellent communication and stakeholder management skills, with the ability to build credible working relationships across the business. Ability to balance operational HR responsibilities with involvement in wider people projects and initiatives. Experience supporting organisational change, business growth or acquisitions would be advantageous. Strong organisational skills with the ability to manage multiple priorities effectively. Data-driven mindset with the ability to interpret HR metrics and identify trends. Commercial awareness and an understanding of how effective people practices support business performance. Adaptable, resilient and comfortable working within a growing and evolving organisation. Strong IT skills, including HR systems and Microsoft Office applications. Ideal Candidate This role would particularly suit a Senior HR Advisor seeking their next step towards a HR Business Partner role, who is looking to gain broader organisational exposure while building strategic HR experience within a successful and growing business. REF-(Apply online only)
Aug 04, 2026
Full time
Senior Group HR Advisor Salary: Competitive Salary & Benefits JMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong and growing presence across the UK. As a Top 30 broker, we continue to expand rapidly through strategic acquisitions and currently place over 500m in Gross Written Premium each year. Our reputation in the market is built on delivering exceptional service to our customers, supported by the strength of our people, systems, and processes. Overall Objective This is an exciting opportunity to join a small but highly impactful People team as a Group Senior HR Advisor , providing a proactive and people-focused HR service across our UK-wide group of businesses. We are looking for an experienced Senior HR Advisor who is ready to take the next step towards a Human Resources Business Partner career path . This role will provide exposure to both operational and strategic HR activities, offering an excellent development opportunity within a growing and acquisitive organisation. Reporting to the Senior Group HR Partner , you will be responsible for managing your own employee relations caseload and delivering high-quality HR support across all aspects of the employee lifecycle. You will support managers with employee relations matters, including disciplinary, grievance, absence management and performance concerns, while also contributing to wider People initiatives that support business growth, employee engagement and the successful integration of acquired businesses. You will play an important role in supporting the delivery of the Group's people strategy, helping to improve employee retention, engagement and performance while ensuring HR policies and practices are applied consistently across the business. This is an ideal opportunity for a confident and commercially minded HR professional who thrives in a fast-paced environment and is looking to broaden their experience and develop into a future HR Business Partner role. Key Duties and Responsibilities Provide proactive HR advice and guidance to managers across designated business areas on all aspects of the employee lifecycle. Manage an employee relations caseload independently, including disciplinary, grievance, capability, absence management and flexible working matters. Coach and support managers in handling people matters confidently, ensuring compliance with company policies and employment legislation. Support employee retention, engagement and wellbeing initiatives aligned to business objectives. Assist with the integration of newly acquired businesses, embedding Group policies, procedures and people practices. Support the review, development and implementation of HR policies and procedures to ensure consistency, compliance and best practice. Contribute to organisational development and talent initiatives, including succession planning, performance management and employee development. Work collaboratively with the wider People team, including Recruitment, Learning & Development and ESG colleagues, to deliver group-wide initiatives. Analyse HR data and metrics to identify trends and support informed decision making. Support employee engagement activities and wellbeing programmes across the Group. Ensure all HR activity is legally compliant and aligned with current employment legislation and best practice. Assist the Senior Group HR Partner with strategic people projects and wider HR initiatives as required. Knowledge, Skills and Experience Ideally CIPD Level 5 qualified (or working towards), with strong generalist HR experience. Previous experience operating as a Senior HR Advisor or equivalent within a fast-paced organisation. Confident managing a varied employee relations caseload independently , including disciplinary, grievance, absence and performance management cases. Strong knowledge of UK employment law and its practical application. Experience providing professional HR advice and coaching to managers at different levels. Excellent communication and stakeholder management skills, with the ability to build credible working relationships across the business. Ability to balance operational HR responsibilities with involvement in wider people projects and initiatives. Experience supporting organisational change, business growth or acquisitions would be advantageous. Strong organisational skills with the ability to manage multiple priorities effectively. Data-driven mindset with the ability to interpret HR metrics and identify trends. Commercial awareness and an understanding of how effective people practices support business performance. Adaptable, resilient and comfortable working within a growing and evolving organisation. Strong IT skills, including HR systems and Microsoft Office applications. Ideal Candidate This role would particularly suit a Senior HR Advisor seeking their next step towards a HR Business Partner role, who is looking to gain broader organisational exposure while building strategic HR experience within a successful and growing business. REF-(Apply online only)
