Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Aug 07, 2026
Full time
Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Are you an experienced IT Change or Technology Delivery leader who thrives in fast-paced environments and enjoys building structure, improving delivery capability, and leading from the front? We're supporting a growing business in the search for a Head of IT Change Delivery to play a pivotal role within their technology leadership team. This is a high-impact role, ideal for someone who combines strong programme delivery experience with the leadership capability to develop teams, improve governance, and act as a trusted partner to both IT and the wider business. You'll work closely with the IT Director as their right hand person, helping drive and mature the organisation's IT change capability across a broad portfolio of transformation and business-critical technology initiatives. The Role You'll take ownership of the end-to-end IT change delivery life cycle across multiple concurrent projects and programmes, ensuring delivery is structured, prioritised and aligned to wider business objectives. Alongside leading a small team of Project Managers, Business Analysts, and delivery-focused technical resources, you'll also remain hands-on in the delivery of larger and more complex initiatives. The environment is collaborative, commercially focused, and moving through significant technology and operational change. Current Projects & Technology Landscape The business has a strong pipeline of upcoming initiatives, including: Salesforce enhancement programmes IFS optimisation and improvement projects Longer term CRM and ERP transformation activity IoT related projects linked to new smart product initiatives Ongoing technology stack modernisation Process improvement and delivery maturity initiatives Key Responsibilities Lead and evolve the IT Change and Delivery function Drive governance, prioritisation, and delivery best practice Lead complex cross-functional programmes and projects Manage and mentor a delivery team Build strong relationships with stakeholders across the wider business Balance strategic planning with hands-on delivery involvement Ensure delivery risks, dependencies and resource demands are effectively managed Support both Agile and Waterfall delivery approaches where appropriate Experience Required: You'll be a pragmatic and commercially aware technology delivery leader with the ability to operate comfortably across both strategy and execution. You'll likely bring: Experience leading IT change, transformation or project delivery functions Strong stakeholder engagement and business partnering skills Experience managing teams within technology delivery environments A hands-on approach with the ability to lead major programmes directly Strong governance, planning and prioritisation capability Experience working within fast-paced operational businesses Advantageous Exposure to technologies/environments such as: Salesforce IFS Dot Digital Five9 What's On Offer High-profile role working closely with senior leadership Opportunity to shape and mature an evolving IT Change function Broad transformation exposure across strategic initiatives Hybrid working environment Competitive salary and benefits package If you're looking for a role where you can genuinely influence delivery capability, drive meaningful change, and operate as a key technology leader within the business, we'd be keen to speak with you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Aug 07, 2026
Full time
Are you an experienced IT Change or Technology Delivery leader who thrives in fast-paced environments and enjoys building structure, improving delivery capability, and leading from the front? We're supporting a growing business in the search for a Head of IT Change Delivery to play a pivotal role within their technology leadership team. This is a high-impact role, ideal for someone who combines strong programme delivery experience with the leadership capability to develop teams, improve governance, and act as a trusted partner to both IT and the wider business. You'll work closely with the IT Director as their right hand person, helping drive and mature the organisation's IT change capability across a broad portfolio of transformation and business-critical technology initiatives. The Role You'll take ownership of the end-to-end IT change delivery life cycle across multiple concurrent projects and programmes, ensuring delivery is structured, prioritised and aligned to wider business objectives. Alongside leading a small team of Project Managers, Business Analysts, and delivery-focused technical resources, you'll also remain hands-on in the delivery of larger and more complex initiatives. The environment is collaborative, commercially focused, and moving through significant technology and operational change. Current Projects & Technology Landscape The business has a strong pipeline of upcoming initiatives, including: Salesforce enhancement programmes IFS optimisation and improvement projects Longer term CRM and ERP transformation activity IoT related projects linked to new smart product initiatives Ongoing technology stack modernisation Process improvement and delivery maturity initiatives Key Responsibilities Lead and evolve the IT Change and Delivery function Drive governance, prioritisation, and delivery best practice Lead complex cross-functional programmes and projects Manage and mentor a delivery team Build strong relationships with stakeholders across the wider business Balance strategic planning with hands-on delivery involvement Ensure delivery risks, dependencies and resource demands are effectively managed Support both Agile and Waterfall delivery approaches where appropriate Experience Required: You'll be a pragmatic and commercially aware technology delivery leader with the ability to operate comfortably across both strategy and execution. You'll likely bring: Experience leading IT change, transformation or project delivery functions Strong stakeholder engagement and business partnering skills Experience managing teams within technology delivery environments A hands-on approach with the ability to lead major programmes directly Strong governance, planning and prioritisation capability Experience working within fast-paced operational businesses Advantageous Exposure to technologies/environments such as: Salesforce IFS Dot Digital Five9 What's On Offer High-profile role working closely with senior leadership Opportunity to shape and mature an evolving IT Change function Broad transformation exposure across strategic initiatives Hybrid working environment Competitive salary and benefits package If you're looking for a role where you can genuinely influence delivery capability, drive meaningful change, and operate as a key technology leader within the business, we'd be keen to speak with you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
West Midlands & Worcestershire Perm Hub
Shirley, West Midlands
Head of PMO & Portfolio Delivery Salary: 80,000 - 90,000 per annum Location: Solihull, West Midlands (Hybrid Working) Lead the Delivery of Business & Technology Transformation Our client is undertaking a major business and technology transformation and is seeking an experienced Head of PMO & Portfolio Delivery to establish and lead its Project Management Office. This is a pivotal leadership role overseeing the organisation's portfolio of strategic business and technology projects, ensuring programmes are prioritised, governed and delivered against agreed objectives, budgets and timescales. Reporting into the senior technology leadership team, you will lead a team of Project Managers and Business Analysts, embedding a culture of delivery excellence, accountability and continuous improvement. You'll ensure projects are not only well governed but also effectively executed, driving tangible business outcomes and enabling the organisation's wider transformation strategy. Alongside portfolio governance and project delivery, you will take ownership of supplier performance management, ensuring third-party partners deliver against agreed contractual commitments, service levels and commercial expectations. You will also oversee supplier financial governance, validating invoices, monitoring expenditure and ensuring accuracy and value for money. What You'll Be Doing Lead and develop the Project Management Office (PMO). Own and manage the organisation's portfolio of strategic business and technology projects. Lead, coach and develop a team of Project Managers and Business Analysts. Establish and embed best practice portfolio governance using P3O (Portfolio, Programme and Project Office) principles. Ensure projects are delivered successfully against agreed scope, quality, budget and timescales. Drive consistent project delivery methodologies across the organisation. Develop portfolio roadmaps, project prioritisation and resource planning. Produce Executive-level portfolio reporting and governance dashboards. Manage portfolio risks, dependencies and issue resolution. Ensure business cases remain aligned to strategic priorities and expected benefits. Build strong relationships with Executive stakeholders, business leaders and technology teams. Champion continuous improvement across project delivery, governance and planning. Lead supplier relationship management across strategic technology partners. Monitor supplier performance against contractual KPIs and Service Level Agreements (SLAs). Review supplier service delivery performance, driving accountability and continuous improvement. Validate supplier invoices and financial submissions, ensuring contractual accuracy and effective cost control. Support procurement activities, supplier selection and contract reviews. Ensure project benefits are realised and embedded into operational delivery. Foster a collaborative, delivery-focused culture across the PMO and wider organisation. What We're Looking For We're looking for a highly organised, delivery-focused leader who thrives in complex environments and enjoys bringing structure, governance and momentum to strategic change. You'll be equally comfortable presenting portfolio updates to Executive leadership, coaching Project Managers, challenging suppliers on performance or working with business stakeholders to overcome delivery challenges. Most importantly, you'll be someone who enjoys making things happen. You'll combine excellent governance with a pragmatic approach to execution, ensuring projects deliver real business value. Why Join? This is an opportunity to build and lead a PMO that sits at the heart of a significant transformation programme. You'll influence strategic investment decisions, shape the future delivery framework, develop high-performing project teams and ensure ambitious business and technology programmes are delivered successfully. If you're passionate about governance, leadership and delivering complex change while building trusted relationships across business, technology and supplier communities, this is a role where you'll make a lasting impact. Essential Skills & Experience Significant experience leading a Project Management Office or Portfolio Management function. Proven experience managing large portfolios of business and technology projects. Strong understanding of P3O (Portfolio, Programme and Project Office) frameworks and governance. Experience managing and developing Project Managers and Business Analysts. Excellent portfolio planning, prioritisation and resource management skills. Strong programme and project governance experience. Experience establishing PMO standards, frameworks and delivery methodologies. Commercially astute with experience managing budgets and project financials. Supplier and vendor management experience. Experience reviewing supplier performance against contractual KPIs and SLAs. Experience reviewing supplier invoices and ensuring financial accuracy and value for money. Strong stakeholder management and influencing skills. Excellent communication and presentation skills. Experience supporting large-scale business or digital transformation programmes. Desirable P3O Practitioner. PRINCE2 Practitioner. MSP (Managing Successful Programmes). AgilePM or Scrum qualifications. Change Management certification. Experience working within technology transformation programmes. Experience with Microsoft Project, Azure DevOps, Planner or similar portfolio management tools. Experience using Power BI or portfolio reporting tools.
Aug 07, 2026
Full time
Head of PMO & Portfolio Delivery Salary: 80,000 - 90,000 per annum Location: Solihull, West Midlands (Hybrid Working) Lead the Delivery of Business & Technology Transformation Our client is undertaking a major business and technology transformation and is seeking an experienced Head of PMO & Portfolio Delivery to establish and lead its Project Management Office. This is a pivotal leadership role overseeing the organisation's portfolio of strategic business and technology projects, ensuring programmes are prioritised, governed and delivered against agreed objectives, budgets and timescales. Reporting into the senior technology leadership team, you will lead a team of Project Managers and Business Analysts, embedding a culture of delivery excellence, accountability and continuous improvement. You'll ensure projects are not only well governed but also effectively executed, driving tangible business outcomes and enabling the organisation's wider transformation strategy. Alongside portfolio governance and project delivery, you will take ownership of supplier performance management, ensuring third-party partners deliver against agreed contractual commitments, service levels and commercial expectations. You will also oversee supplier financial governance, validating invoices, monitoring expenditure and ensuring accuracy and value for money. What You'll Be Doing Lead and develop the Project Management Office (PMO). Own and manage the organisation's portfolio of strategic business and technology projects. Lead, coach and develop a team of Project Managers and Business Analysts. Establish and embed best practice portfolio governance using P3O (Portfolio, Programme and Project Office) principles. Ensure projects are delivered successfully against agreed scope, quality, budget and timescales. Drive consistent project delivery methodologies across the organisation. Develop portfolio roadmaps, project prioritisation and resource planning. Produce Executive-level portfolio reporting and governance dashboards. Manage portfolio risks, dependencies and issue resolution. Ensure business cases remain aligned to strategic priorities and expected benefits. Build strong relationships with Executive stakeholders, business leaders and technology teams. Champion continuous improvement across project delivery, governance and planning. Lead supplier relationship management across strategic technology partners. Monitor supplier performance against contractual KPIs and Service Level Agreements (SLAs). Review supplier service delivery performance, driving accountability and continuous improvement. Validate supplier invoices and financial submissions, ensuring contractual accuracy and effective cost control. Support procurement activities, supplier selection and contract reviews. Ensure project benefits are realised and embedded into operational delivery. Foster a collaborative, delivery-focused culture across the PMO and wider organisation. What We're Looking For We're looking for a highly organised, delivery-focused leader who thrives in complex environments and enjoys bringing structure, governance and momentum to strategic change. You'll be equally comfortable presenting portfolio updates to Executive leadership, coaching Project Managers, challenging suppliers on performance or working with business stakeholders to overcome delivery challenges. Most importantly, you'll be someone who enjoys making things happen. You'll combine excellent governance with a pragmatic approach to execution, ensuring projects deliver real business value. Why Join? This is an opportunity to build and lead a PMO that sits at the heart of a significant transformation programme. You'll influence strategic investment decisions, shape the future delivery framework, develop high-performing project teams and ensure ambitious business and technology programmes are delivered successfully. If you're passionate about governance, leadership and delivering complex change while building trusted relationships across business, technology and supplier communities, this is a role where you'll make a lasting impact. Essential Skills & Experience Significant experience leading a Project Management Office or Portfolio Management function. Proven experience managing large portfolios of business and technology projects. Strong understanding of P3O (Portfolio, Programme and Project Office) frameworks and governance. Experience managing and developing Project Managers and Business Analysts. Excellent portfolio planning, prioritisation and resource management skills. Strong programme and project governance experience. Experience establishing PMO standards, frameworks and delivery methodologies. Commercially astute with experience managing budgets and project financials. Supplier and vendor management experience. Experience reviewing supplier performance against contractual KPIs and SLAs. Experience reviewing supplier invoices and ensuring financial accuracy and value for money. Strong stakeholder management and influencing skills. Excellent communication and presentation skills. Experience supporting large-scale business or digital transformation programmes. Desirable P3O Practitioner. PRINCE2 Practitioner. MSP (Managing Successful Programmes). AgilePM or Scrum qualifications. Change Management certification. Experience working within technology transformation programmes. Experience with Microsoft Project, Azure DevOps, Planner or similar portfolio management tools. Experience using Power BI or portfolio reporting tools.
A leading UK organisation is seeking an experienced Head of IT Products to lead the strategic direction, governance and performance of an enterprise-wide technology product portfolio. This is a senior leadership opportunity for an individual who can drive a product-led operating model, ensuring technology investments deliver measurable business value, exceptional user experiences, and secure, scalable services across a complex multi-site environment. Reporting to the technology leadership team, you will be responsible for shaping and governing a diverse portfolio of technology products, overseeing investment decisions, product strategy, life cycle management and benefits realisation. The role will work closely with senior business leaders, technology teams and external partners to align technology products with strategic business objectives. Key responsibilities include: Developing and owning the technology product portfolio strategy and roadmap. Driving product-led thinking and embedding best practice product management across the organisation. Leading Product Owners and Technical Analysts to deliver measurable business outcomes. Managing portfolio prioritisation, investment decisions and benefits realisation. Establishing governance frameworks, adoption measures and product health reviews. Building strong executive stakeholder relationships and influencing strategic decision making. Managing strategic supplier relationships, commercial negotiations and vendor performance. Driving simplification, rationalisation and reduction of technical debt across the estate. We're looking for a senior technology leader who can demonstrate: Experience leading enterprise scale technology product organisations. Successful implementation of Product Operating Models within complex environments. Ownership of large technology portfolios, including investment prioritisation and financial accountability. Strong executive stakeholder management, including board level engagement. Experience across a broad technology landscape including ERP, Digital, Data, Operational Technology and enterprise platforms. Expertise in product portfolio management, governance, benefits realisation and product life cycle management. Strong commercial acumen with experience managing key technology suppliers and complex contracts. A track record of building high performing teams and creating a culture of ownership, accountability and continuous improvement. This is a rare opportunity to shape the future of technology products within a large, complex organisation undergoing significant evolution in its technology and digital capabilities. The successful candidate will play a key role in influencing strategy, enabling transformation and delivering tangible business value through technology investment. What you'll get in return 10% bonus, car allowance, attractive pension scheme, private medical insurance and flexible benefits. This is based in the office 4 days a week in Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Aug 07, 2026
Full time
A leading UK organisation is seeking an experienced Head of IT Products to lead the strategic direction, governance and performance of an enterprise-wide technology product portfolio. This is a senior leadership opportunity for an individual who can drive a product-led operating model, ensuring technology investments deliver measurable business value, exceptional user experiences, and secure, scalable services across a complex multi-site environment. Reporting to the technology leadership team, you will be responsible for shaping and governing a diverse portfolio of technology products, overseeing investment decisions, product strategy, life cycle management and benefits realisation. The role will work closely with senior business leaders, technology teams and external partners to align technology products with strategic business objectives. Key responsibilities include: Developing and owning the technology product portfolio strategy and roadmap. Driving product-led thinking and embedding best practice product management across the organisation. Leading Product Owners and Technical Analysts to deliver measurable business outcomes. Managing portfolio prioritisation, investment decisions and benefits realisation. Establishing governance frameworks, adoption measures and product health reviews. Building strong executive stakeholder relationships and influencing strategic decision making. Managing strategic supplier relationships, commercial negotiations and vendor performance. Driving simplification, rationalisation and reduction of technical debt across the estate. We're looking for a senior technology leader who can demonstrate: Experience leading enterprise scale technology product organisations. Successful implementation of Product Operating Models within complex environments. Ownership of large technology portfolios, including investment prioritisation and financial accountability. Strong executive stakeholder management, including board level engagement. Experience across a broad technology landscape including ERP, Digital, Data, Operational Technology and enterprise platforms. Expertise in product portfolio management, governance, benefits realisation and product life cycle management. Strong commercial acumen with experience managing key technology suppliers and complex contracts. A track record of building high performing teams and creating a culture of ownership, accountability and continuous improvement. This is a rare opportunity to shape the future of technology products within a large, complex organisation undergoing significant evolution in its technology and digital capabilities. The successful candidate will play a key role in influencing strategy, enabling transformation and delivering tangible business value through technology investment. What you'll get in return 10% bonus, car allowance, attractive pension scheme, private medical insurance and flexible benefits. This is based in the office 4 days a week in Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Network Engineer Location: Crewe, fully onsite Duration: 6 initial months contract Rate - 480 - 520 MUST BE PAYE THROUGH UMBRELLA CONTRACTOR MUST BE SC CLEARED (ACTIVE) and BE A SOLE UK NATIONAL (MOD SC CLEARED PEFERABLE) Role Description: We have an exciting opportunity to join our client as a Network Operations Analyst supporting a variety of Private & Public sector clients within our vast portfolio. Our Network Operations Centre (NOC) provides support at all levels for a multitude of technologies across complex landscapes, providing expertise to deliver a stable, secure, efficient and well managed infrastructure, over the full lifecycle of each solution. The strength of our NOC lies within our people, fostered by a supportive team culture. If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role As an integral part of a Network Operations Centre, you'll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you'll be empowered to: Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. At the clients, you can bring your whole self to work. Inclusivity is part of our everyday culture, and we strive to create a representative and welcoming environment for all. Your skills and experience Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod) Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) experience supporting (Enterprise) Wi-Fi technologies including Cisco WLC or others Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP) Your security clearance SC CLEARED (active) + sole UK national. MOD SC CLEARED PREFERABLE. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 07, 2026
Contractor
Network Engineer Location: Crewe, fully onsite Duration: 6 initial months contract Rate - 480 - 520 MUST BE PAYE THROUGH UMBRELLA CONTRACTOR MUST BE SC CLEARED (ACTIVE) and BE A SOLE UK NATIONAL (MOD SC CLEARED PEFERABLE) Role Description: We have an exciting opportunity to join our client as a Network Operations Analyst supporting a variety of Private & Public sector clients within our vast portfolio. Our Network Operations Centre (NOC) provides support at all levels for a multitude of technologies across complex landscapes, providing expertise to deliver a stable, secure, efficient and well managed infrastructure, over the full lifecycle of each solution. The strength of our NOC lies within our people, fostered by a supportive team culture. If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role As an integral part of a Network Operations Centre, you'll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you'll be empowered to: Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. At the clients, you can bring your whole self to work. Inclusivity is part of our everyday culture, and we strive to create a representative and welcoming environment for all. Your skills and experience Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. In-depth experience supporting Cisco ACI software defined networks (multi-site & multi-pod) Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) experience supporting (Enterprise) Wi-Fi technologies including Cisco WLC or others Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP) Your security clearance SC CLEARED (active) + sole UK national. MOD SC CLEARED PREFERABLE. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Senior Business Analyst (CRM) position in Bristol (hybrid) - Up to 65,000 depending on experience plus benefits A job opportunity has arisen for an experienced Senior Business Analyst (CRM) to join an international professional services organisation that is based in central Bristol. This role will initially be a 12-month FTC, with the potential to become permanent after this period. You will join a highly successful and growing Change & Transformation team, taking responsibility for business analysis around a CRM portfolio of work, supporting strategic design, delivering against agreed projects and programmes and ensuring all service objectives/outcomes are met. You will liaise with a range of key senior stakeholders, taking responsibility for requirements elicitation, business case design and the development of target operating models. This is a hybrid working role (3 days a week on site), based at their central Bristol office. The role The Senior Business Analyst will be responsible for the following: Contributing to the development of target operating models Capturing 'as-is' and 'to-be' requirements using appropriate tools and techniques Eliciting and documenting business requirements Liaising with a range of senior business stakeholders and suppliers Supporting vendor selection processes where required Business case design Understanding and documenting business and project requests Supporting the creation of business, project, and user documentation Supporting User Acceptance Testing (UAT) The successful candidate should be able to demonstrate: A proven track record of working as a Business Analyst / Senior Business Analyst Proven experience working on CRM implementation or transformation initiatives (in particular, discovery and business case creation) is essential Experience working as part of an international organisation, ideally within a professional services environment Experience creating target operating models Excellent senior stakeholder management, communication, problem-solving and presentation skills Experience of the end-to-end project life cycle with strong knowledge of Business Analysis tools and skill sets (requirements gathering, solution development, process/workflow mapping and embedding of associated benefits) Experience using Microsoft tools to capture and analyse requirements Experience working across complex projects and programmes A business analysis qualification (BCS or similar) would be an advantage Salary And Benefits The organisation offers a great working environment, strong scope for career progression plus an enhanced benefits package that includes: Generous annual leave with the option to buy/sell additional annual leave Pension scheme Life assurance Enhanced parental leave packages Critical illness insurance Health and wellbeing options including health assessments, eye tests, dental cover etc Employee assistance programme Travel insurance Discounted gym memberships Retail discounts Cycle to work scheme Car lease scheme Season ticket loans and more If you would like to discuss this position in more detail, please apply with an updated CV for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Full time
Senior Business Analyst (CRM) position in Bristol (hybrid) - Up to 65,000 depending on experience plus benefits A job opportunity has arisen for an experienced Senior Business Analyst (CRM) to join an international professional services organisation that is based in central Bristol. This role will initially be a 12-month FTC, with the potential to become permanent after this period. You will join a highly successful and growing Change & Transformation team, taking responsibility for business analysis around a CRM portfolio of work, supporting strategic design, delivering against agreed projects and programmes and ensuring all service objectives/outcomes are met. You will liaise with a range of key senior stakeholders, taking responsibility for requirements elicitation, business case design and the development of target operating models. This is a hybrid working role (3 days a week on site), based at their central Bristol office. The role The Senior Business Analyst will be responsible for the following: Contributing to the development of target operating models Capturing 'as-is' and 'to-be' requirements using appropriate tools and techniques Eliciting and documenting business requirements Liaising with a range of senior business stakeholders and suppliers Supporting vendor selection processes where required Business case design Understanding and documenting business and project requests Supporting the creation of business, project, and user documentation Supporting User Acceptance Testing (UAT) The successful candidate should be able to demonstrate: A proven track record of working as a Business Analyst / Senior Business Analyst Proven experience working on CRM implementation or transformation initiatives (in particular, discovery and business case creation) is essential Experience working as part of an international organisation, ideally within a professional services environment Experience creating target operating models Excellent senior stakeholder management, communication, problem-solving and presentation skills Experience of the end-to-end project life cycle with strong knowledge of Business Analysis tools and skill sets (requirements gathering, solution development, process/workflow mapping and embedding of associated benefits) Experience using Microsoft tools to capture and analyse requirements Experience working across complex projects and programmes A business analysis qualification (BCS or similar) would be an advantage Salary And Benefits The organisation offers a great working environment, strong scope for career progression plus an enhanced benefits package that includes: Generous annual leave with the option to buy/sell additional annual leave Pension scheme Life assurance Enhanced parental leave packages Critical illness insurance Health and wellbeing options including health assessments, eye tests, dental cover etc Employee assistance programme Travel insurance Discounted gym memberships Retail discounts Cycle to work scheme Car lease scheme Season ticket loans and more If you would like to discuss this position in more detail, please apply with an updated CV for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Business Analyst (BA) AVP - Sanctions Location: 100 Liverpool Street - London Contract - 6 Month Hybrid Are you ready to take your career to the next level in the dynamic field of financial services? Our client is seeking a motivated and detail-oriented Business Analyst (BA) AVP - Sanctions to join their team in London! Why Join Us? Be part of a crucial initiative within the Financial Crime Portfolio, contributing to the enhancement of sanctions controls across the EMEA region. Work collaboratively with diverse teams, including Operations, Compliance, Technology, and external partners. Lead vital analysis activities that directly impact the organisation's regulatory compliance and operational efficiency. What's the Role About? As a Business Analyst, you will: Support the First and Second Lines of Defence by leading business analysis activities within the Sanctions Enhancement Programme. Understand and assess evolving business requirements while documenting clear business needs. Facilitate effective communication and collaboration among stakeholders to ensure seamless project delivery. Identify impacts to the target operating model, providing recommendations to mitigate risks and challenges. Ensure compliance with EMEA regulatory obligations by translating them into actionable business requirements. Key Responsibilities: Engage with stakeholders to understand current processes and recommend optimal changes. Produce comprehensive BA documentation, including target operating models, process models, and test scripts. Track and analyse regulatory updates, collaborating with subject matter experts to document implications. Assess change impacts on services, functions, and systems, offering insights for informed decision-making. Communicate clearly within multi-disciplinary teams, implementing solutions on time and within budget. Who Are We Looking For? To excel in this role, you should have: A degree-level education, with professional BA qualifications being a plus. 3-5 years of relevant business analysis experience, particularly in financial services or regulatory environments. Strong multitasking and relationship-building skills, with the ability to communicate effectively at all levels. Familiarity with key sanctions and financial crime systems, especially Fircosoft. A detail-oriented, analytical, and inquisitive mindset, with innovative problem-solving capabilities. What's in It for You? A vibrant work culture that values collaboration and innovation. Opportunities for professional growth and development in a supportive environment. Be part of a team that makes a tangible difference in the financial crime landscape. Join Us Today! If you're ready to embrace a challenging yet rewarding opportunity in financial services, we want to hear from you! Apply now to join our client's team and make an impact in the world of sanctions and compliance. Let's build a safer financial future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 07, 2026
Contractor
Job Title: Business Analyst (BA) AVP - Sanctions Location: 100 Liverpool Street - London Contract - 6 Month Hybrid Are you ready to take your career to the next level in the dynamic field of financial services? Our client is seeking a motivated and detail-oriented Business Analyst (BA) AVP - Sanctions to join their team in London! Why Join Us? Be part of a crucial initiative within the Financial Crime Portfolio, contributing to the enhancement of sanctions controls across the EMEA region. Work collaboratively with diverse teams, including Operations, Compliance, Technology, and external partners. Lead vital analysis activities that directly impact the organisation's regulatory compliance and operational efficiency. What's the Role About? As a Business Analyst, you will: Support the First and Second Lines of Defence by leading business analysis activities within the Sanctions Enhancement Programme. Understand and assess evolving business requirements while documenting clear business needs. Facilitate effective communication and collaboration among stakeholders to ensure seamless project delivery. Identify impacts to the target operating model, providing recommendations to mitigate risks and challenges. Ensure compliance with EMEA regulatory obligations by translating them into actionable business requirements. Key Responsibilities: Engage with stakeholders to understand current processes and recommend optimal changes. Produce comprehensive BA documentation, including target operating models, process models, and test scripts. Track and analyse regulatory updates, collaborating with subject matter experts to document implications. Assess change impacts on services, functions, and systems, offering insights for informed decision-making. Communicate clearly within multi-disciplinary teams, implementing solutions on time and within budget. Who Are We Looking For? To excel in this role, you should have: A degree-level education, with professional BA qualifications being a plus. 3-5 years of relevant business analysis experience, particularly in financial services or regulatory environments. Strong multitasking and relationship-building skills, with the ability to communicate effectively at all levels. Familiarity with key sanctions and financial crime systems, especially Fircosoft. A detail-oriented, analytical, and inquisitive mindset, with innovative problem-solving capabilities. What's in It for You? A vibrant work culture that values collaboration and innovation. Opportunities for professional growth and development in a supportive environment. Be part of a team that makes a tangible difference in the financial crime landscape. Join Us Today! If you're ready to embrace a challenging yet rewarding opportunity in financial services, we want to hear from you! Apply now to join our client's team and make an impact in the world of sanctions and compliance. Let's build a safer financial future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Power Platform Analyst London/Hybrid Circa £55k + Bonus + Benefits A leading, highly prestigious financial services organisation is seeking a Power Platform Analyst to join its in-house Power Platform team. This is an analyst-focused role, not a development position: you'll work alongside the development team on requirements, solution design and business support, with genuine hands-on Power Platform and D365 knowledge as your technical foundation. Reporting to the Platform Lead, you'll sit at the interface between the business and the developers, helping translate day-to-day needs into clear, actionable requirements while supporting a mature Microsoft Power Platform and Dynamics 365 estate. The role Pick up and support development items from the backlog, working closely with the development team rather than owning end-to-end build Elaborate business requirements for Power Apps (Model-Driven & Canvas), Power Automate and D365 solutions Provide day-to-day support and coordination for business users, triaging issues and helping them understand root causes Contribute to solution design in line with security, integration and governance standards Act as a technical point of contact within the Power Platform/D365 change portfolio Produce clear technical and support documentation Work closely with stakeholders across the business to turn loosely defined needs into practical solutions Experience & background 3 to 5 years' hands-on experience with Power Platform and Dynamics 365, including genuine Model-Driven App and Dataverse depth Comfortable working independently at an individual contributor level; no need for prior leadership or team lead experience Experience within financial services or another regulated environment is helpful but by no means essential A natural fit for someone who enjoys the requirements and business-facing side of Power Platform work, not just the build Pragmatic, hands-on, and confident supporting a live, mature estate
Aug 07, 2026
Full time
Power Platform Analyst London/Hybrid Circa £55k + Bonus + Benefits A leading, highly prestigious financial services organisation is seeking a Power Platform Analyst to join its in-house Power Platform team. This is an analyst-focused role, not a development position: you'll work alongside the development team on requirements, solution design and business support, with genuine hands-on Power Platform and D365 knowledge as your technical foundation. Reporting to the Platform Lead, you'll sit at the interface between the business and the developers, helping translate day-to-day needs into clear, actionable requirements while supporting a mature Microsoft Power Platform and Dynamics 365 estate. The role Pick up and support development items from the backlog, working closely with the development team rather than owning end-to-end build Elaborate business requirements for Power Apps (Model-Driven & Canvas), Power Automate and D365 solutions Provide day-to-day support and coordination for business users, triaging issues and helping them understand root causes Contribute to solution design in line with security, integration and governance standards Act as a technical point of contact within the Power Platform/D365 change portfolio Produce clear technical and support documentation Work closely with stakeholders across the business to turn loosely defined needs into practical solutions Experience & background 3 to 5 years' hands-on experience with Power Platform and Dynamics 365, including genuine Model-Driven App and Dataverse depth Comfortable working independently at an individual contributor level; no need for prior leadership or team lead experience Experience within financial services or another regulated environment is helpful but by no means essential A natural fit for someone who enjoys the requirements and business-facing side of Power Platform work, not just the build Pragmatic, hands-on, and confident supporting a live, mature estate
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Manchester based housing firm on a permanent basis. Application Support Analyst Summary: As an Application Support Analyst, you will take ownership of the Housing software portfolio, ensuring the system is performant, fully supported, and always meets business needs. You will report to the Lead Applications Support Analyst and collaborate closely with our IT Service Desk, in-house squads, Product Owners, and suppliers. Application Support Analyst Key Responsibilities: * Provide second-line support for Housing applications, escalating to suppliers or in-house squads for third-line support where necessary. * Work closely with suppliers to manage and resolve third-line incidents and ensure delivery against SLA. * Take ownership of priority incidents, ensuring they are resolved efficiently. * Contribute to internal and external service reviews and maintain the application roadmap. Application Support Analyst Attributes/Skills: * Experience of working on a busy and demanding Application Support Environment * Proven experience in implementing or supporting Housing Applications such as NEC, Unit4, Total Mobile, DRS, Keystone or Dynamics 365 within Housing Associations or Local Authorities * Knowledge of ITIL principles; formal qualifications at Foundation level are desirable. Application Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Aug 07, 2026
Full time
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Manchester based housing firm on a permanent basis. Application Support Analyst Summary: As an Application Support Analyst, you will take ownership of the Housing software portfolio, ensuring the system is performant, fully supported, and always meets business needs. You will report to the Lead Applications Support Analyst and collaborate closely with our IT Service Desk, in-house squads, Product Owners, and suppliers. Application Support Analyst Key Responsibilities: * Provide second-line support for Housing applications, escalating to suppliers or in-house squads for third-line support where necessary. * Work closely with suppliers to manage and resolve third-line incidents and ensure delivery against SLA. * Take ownership of priority incidents, ensuring they are resolved efficiently. * Contribute to internal and external service reviews and maintain the application roadmap. Application Support Analyst Attributes/Skills: * Experience of working on a busy and demanding Application Support Environment * Proven experience in implementing or supporting Housing Applications such as NEC, Unit4, Total Mobile, DRS, Keystone or Dynamics 365 within Housing Associations or Local Authorities * Knowledge of ITIL principles; formal qualifications at Foundation level are desirable. Application Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Service Designer 3 Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 07, 2026
Contractor
Service Designer 3 Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 07, 2026
Full time
Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. We are later life lending experts, with a market leading specialism in equity release. We offer later life lending advice and solutions to help homeowners across the UK unlock a better retirement by accessing some of the wealth tied up in their properties. Or as we like to say, retirement finances, unlocked. Our portfolio of brands comprises of Key (the Adviser) More2Life (the Lender) and Air (Adviser software service). We are looking for an Automation Quality Assurance Engineer to join our technology team and play a key role in ensuring the quality, stability and performance of our systems. This role is focused on test automation, primarily across Microsoft Dynamics 365 and the Power Platform, helping to ensure that new features and updates are thoroughly tested and delivered to a high standard. You will work closely with developers, analysts and stakeholders to understand requirements, build automated tests, and improve overall system quality within a fast paced, regulated environment. Main role & responsibilities Design, develop and maintain automated test scripts for business systems Work closely with developers and business analysts to understand requirements and define testing approaches Carry out functional, regression, integration and performance testing Identify, log and track defects, supporting resolution with development teams Integrate test automation into CI/CD pipelines (e.g. Azure DevOps) Develop and improve automation frameworks, particularly in low code environments Monitor and report on test coverage and quality metrics Keep up to date with best practice across Dynamics 365, Power Platform and testing tools Skills & experience we look for Experience in software testing or QA, with a focus on automation Experience writing or maintaining automated test scripts Familiarity with Microsoft Dynamics 365 or Power Platform Understanding of testing types such as regression, integration and performance Experience using tools such as Azure DevOps or similar Strong attention to detail and problem-solving skills Ability to work collaboratively with technical and non-technical stakeholders Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. Benefits: 25 days holiday, plus bank holidays. Rising to 28 days based on length of service Additional holiday purchase scheme 1 extra day to carry out charity work, and another day for your choice of wellbeing activity Pension: 5% Employee and 8% Employer AXA Exec (self) OR Simply health cashback plan Life Assurance x4 salary Plus so much more!
Aug 07, 2026
Full time
Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. We are later life lending experts, with a market leading specialism in equity release. We offer later life lending advice and solutions to help homeowners across the UK unlock a better retirement by accessing some of the wealth tied up in their properties. Or as we like to say, retirement finances, unlocked. Our portfolio of brands comprises of Key (the Adviser) More2Life (the Lender) and Air (Adviser software service). We are looking for an Automation Quality Assurance Engineer to join our technology team and play a key role in ensuring the quality, stability and performance of our systems. This role is focused on test automation, primarily across Microsoft Dynamics 365 and the Power Platform, helping to ensure that new features and updates are thoroughly tested and delivered to a high standard. You will work closely with developers, analysts and stakeholders to understand requirements, build automated tests, and improve overall system quality within a fast paced, regulated environment. Main role & responsibilities Design, develop and maintain automated test scripts for business systems Work closely with developers and business analysts to understand requirements and define testing approaches Carry out functional, regression, integration and performance testing Identify, log and track defects, supporting resolution with development teams Integrate test automation into CI/CD pipelines (e.g. Azure DevOps) Develop and improve automation frameworks, particularly in low code environments Monitor and report on test coverage and quality metrics Keep up to date with best practice across Dynamics 365, Power Platform and testing tools Skills & experience we look for Experience in software testing or QA, with a focus on automation Experience writing or maintaining automated test scripts Familiarity with Microsoft Dynamics 365 or Power Platform Understanding of testing types such as regression, integration and performance Experience using tools such as Azure DevOps or similar Strong attention to detail and problem-solving skills Ability to work collaboratively with technical and non-technical stakeholders Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. Benefits: 25 days holiday, plus bank holidays. Rising to 28 days based on length of service Additional holiday purchase scheme 1 extra day to carry out charity work, and another day for your choice of wellbeing activity Pension: 5% Employee and 8% Employer AXA Exec (self) OR Simply health cashback plan Life Assurance x4 salary Plus so much more!
Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC1R INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 07, 2026
Full time
Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC1R INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Company Our client is a global leader within their sector and operate across multiple sites throughout the UK. They have a superb presence in Leeds and provide expert consultancy-based expertise to a variety of clients worldwide. The Role They are seeking to recruit a Cost Analyst to join their expanding team for an initial 12 month Maternity Cover. This is within one of their specialist units, that helps clients optimise costs and ensure compliance across their property portfolios. This is a data-driven, analytical role focused on reviewing legal documents, interpreting clauses, analysing large datasets, and identifying cost variances. You will work closely with clients and third parties to ensure accuracy, recoverability, and transparency in service charge and insurance expenditure. Therefore, you will need to have previous experience in a corporate setting, speaking with clients, and analysing large data sets. Key responsibilities include: Reviewing invoices, legal documentation, and financial provisions Analysing spreadsheets and data to identify variances and trends Checking cost recoverability against lease agreements Liaising with clients and third parties via email, phone, and Teams Preparing reports, updating schedules, and maintaining databases Supporting the team with ad-hoc analytical tasks Your experience: Exposure to large datasets, legal or corporate documentation, or audit processes is advantageous A background in legal support, data analysis, corporate administration, or property services is ideal We are seeking a candidate who has: Excellent attention to detail and a methodical, process-driven approach Strong analytical mindset with the ability to interpret complex data Proficiency in Microsoft Excel Clear communicator, confident liaising with clients and stakeholders Professionalism, strong organisation, and ability to manage your own workload Enthusiasm and ambition to drive your career forward You should be someone who enjoys investigating details, telling a story with data, and working as part of a close-knit team. The team has a strong record of internal progression, therefore although this is an initial 12 month contract, there could be further opportunity for growth and progression. If you are seeking an analytical role with progression, do not hesitate to get in touch. Working Pattern & Benefits Hours: Monday-Friday, 9am-5:30pm Fully office based during probation, moving to a hybrid working structure after completion of probation. 25 days annual leave + bank holidays Strong pension contributions Private medical insurance Income protection + other optional benefits Apply Now If you are a detail-oriented, analytically minded professional looking to develop your career within a supportive and growing team, we would love to hear from you. Due to the high volume of applicants, we are unable to reply to each individual, therefore if you have not been contacted within 7 days of submitting your CV, please assume you have been unsuccessful. Best of luck in your search!
Aug 07, 2026
Contractor
The Company Our client is a global leader within their sector and operate across multiple sites throughout the UK. They have a superb presence in Leeds and provide expert consultancy-based expertise to a variety of clients worldwide. The Role They are seeking to recruit a Cost Analyst to join their expanding team for an initial 12 month Maternity Cover. This is within one of their specialist units, that helps clients optimise costs and ensure compliance across their property portfolios. This is a data-driven, analytical role focused on reviewing legal documents, interpreting clauses, analysing large datasets, and identifying cost variances. You will work closely with clients and third parties to ensure accuracy, recoverability, and transparency in service charge and insurance expenditure. Therefore, you will need to have previous experience in a corporate setting, speaking with clients, and analysing large data sets. Key responsibilities include: Reviewing invoices, legal documentation, and financial provisions Analysing spreadsheets and data to identify variances and trends Checking cost recoverability against lease agreements Liaising with clients and third parties via email, phone, and Teams Preparing reports, updating schedules, and maintaining databases Supporting the team with ad-hoc analytical tasks Your experience: Exposure to large datasets, legal or corporate documentation, or audit processes is advantageous A background in legal support, data analysis, corporate administration, or property services is ideal We are seeking a candidate who has: Excellent attention to detail and a methodical, process-driven approach Strong analytical mindset with the ability to interpret complex data Proficiency in Microsoft Excel Clear communicator, confident liaising with clients and stakeholders Professionalism, strong organisation, and ability to manage your own workload Enthusiasm and ambition to drive your career forward You should be someone who enjoys investigating details, telling a story with data, and working as part of a close-knit team. The team has a strong record of internal progression, therefore although this is an initial 12 month contract, there could be further opportunity for growth and progression. If you are seeking an analytical role with progression, do not hesitate to get in touch. Working Pattern & Benefits Hours: Monday-Friday, 9am-5:30pm Fully office based during probation, moving to a hybrid working structure after completion of probation. 25 days annual leave + bank holidays Strong pension contributions Private medical insurance Income protection + other optional benefits Apply Now If you are a detail-oriented, analytically minded professional looking to develop your career within a supportive and growing team, we would love to hear from you. Due to the high volume of applicants, we are unable to reply to each individual, therefore if you have not been contacted within 7 days of submitting your CV, please assume you have been unsuccessful. Best of luck in your search!
Service Charge Analyst Based in Kent Hybrid Working (3 Days On-Site) Contract Until March 2027 (Potential to Go Permanent) £248 Per Day via Umbrella Company We are currently recruiting for a Service Charge Analyst to join a respected Housing Association based in Kent. This is an excellent opportunity for an experienced service charge professional to play a key role in the year-end accounts process, service charge reconciliation, customer query resolution and annual rent and service charge setting. The successful candidate will work closely with finance, housing and operational teams to ensure service charges are set accurately, remain compliant with legislation, and maximise cost recovery across a varied portfolio including shared ownership, leasehold and private homeowner properties. Service Charge Analyst - Duties and Responsibilities: Prepare and reconcile annual service charge budgets, estimates and year-end accounts, ensuring full compliance with legislation, regulations and lease requirements Lead on annual rent and service charge reviews, including issuing statutory notices within required timescales Calculate and review service charges across a mixed-tenure portfolio including leaseholders, shared owners, tenants and homeowners Investigate service charge variances, analyse large data sets and provide meaningful insight to support decision-making Review managing agent accounts, invoices and statements, ensuring costs are accurate and fully recoverable Support external and internal audit requirements by producing accurate records, reconciliations and supporting documentation Respond to customer, local authority and stakeholder queries relating to rents and service charges during key review and hypercare periods Prepare rent and service charge budgets for new developments, working with internal and external stakeholders Maintain the integrity of rent and service charge data across housing management and finance systems Contribute to process improvements, policy reviews and continuous enhancement of rent and service charge practices Service Charge Analyst Ideal Candidate: Previous experience working within a Housing Association or social housing organisation Proven experience calculating, setting and reconciling service charges across multiple tenure types Strong knowledge of service charge legislation, compliance requirements and apportionment methodologies Essential experience supporting year-end accounts and service charge reconciliations Experience working with leaseholders, shared owners, freeholders and private homeowners Ability to analyse large volumes of financial data and investigate variances effectively Strong communication skills with experience handling customer and stakeholder enquiries Experience interpreting leases, tenancy agreements and occupation agreements Advanced Excel skills including Pivot Tables, VLOOKUPs and data analysis Experience using housing management and finance systems Experience with Civica CX and Advanced Financials would be advantageous but is not essential Professional housing qualification (CIH, TPI or equivalent) or willingness to work towards one is desirable Part-qualified accountant (ACCA, CIMA, ACA or equivalent) would be beneficial Rewards and Benefits: 25 days annual leave plus bank holidays Opportunity to buy and sell annual leave Performance-related bonus scheme Generous 6% pension contribution Occupational health support and regular health checks Ongoing training and professional development opportunities Hybrid working arrangement Potential opportunity for the role to become permanent Should you be interested in this Service Charge Analyst vacancy, please don't hesitate to apply immediately.
Aug 07, 2026
Contractor
Service Charge Analyst Based in Kent Hybrid Working (3 Days On-Site) Contract Until March 2027 (Potential to Go Permanent) £248 Per Day via Umbrella Company We are currently recruiting for a Service Charge Analyst to join a respected Housing Association based in Kent. This is an excellent opportunity for an experienced service charge professional to play a key role in the year-end accounts process, service charge reconciliation, customer query resolution and annual rent and service charge setting. The successful candidate will work closely with finance, housing and operational teams to ensure service charges are set accurately, remain compliant with legislation, and maximise cost recovery across a varied portfolio including shared ownership, leasehold and private homeowner properties. Service Charge Analyst - Duties and Responsibilities: Prepare and reconcile annual service charge budgets, estimates and year-end accounts, ensuring full compliance with legislation, regulations and lease requirements Lead on annual rent and service charge reviews, including issuing statutory notices within required timescales Calculate and review service charges across a mixed-tenure portfolio including leaseholders, shared owners, tenants and homeowners Investigate service charge variances, analyse large data sets and provide meaningful insight to support decision-making Review managing agent accounts, invoices and statements, ensuring costs are accurate and fully recoverable Support external and internal audit requirements by producing accurate records, reconciliations and supporting documentation Respond to customer, local authority and stakeholder queries relating to rents and service charges during key review and hypercare periods Prepare rent and service charge budgets for new developments, working with internal and external stakeholders Maintain the integrity of rent and service charge data across housing management and finance systems Contribute to process improvements, policy reviews and continuous enhancement of rent and service charge practices Service Charge Analyst Ideal Candidate: Previous experience working within a Housing Association or social housing organisation Proven experience calculating, setting and reconciling service charges across multiple tenure types Strong knowledge of service charge legislation, compliance requirements and apportionment methodologies Essential experience supporting year-end accounts and service charge reconciliations Experience working with leaseholders, shared owners, freeholders and private homeowners Ability to analyse large volumes of financial data and investigate variances effectively Strong communication skills with experience handling customer and stakeholder enquiries Experience interpreting leases, tenancy agreements and occupation agreements Advanced Excel skills including Pivot Tables, VLOOKUPs and data analysis Experience using housing management and finance systems Experience with Civica CX and Advanced Financials would be advantageous but is not essential Professional housing qualification (CIH, TPI or equivalent) or willingness to work towards one is desirable Part-qualified accountant (ACCA, CIMA, ACA or equivalent) would be beneficial Rewards and Benefits: 25 days annual leave plus bank holidays Opportunity to buy and sell annual leave Performance-related bonus scheme Generous 6% pension contribution Occupational health support and regular health checks Ongoing training and professional development opportunities Hybrid working arrangement Potential opportunity for the role to become permanent Should you be interested in this Service Charge Analyst vacancy, please don't hesitate to apply immediately.
Operational Due Diligence Analyst Stevenage Contract - 6 Months (3 Days a week onsite) Salary 27.38 per hour Umbrella ARM has an exciting opportunity for a Operational Due Diligence Analyst to join a fast paced team at a Global Defence Company. The Role: All Non procurement Vendor Due diligence - Investigating vendors on third party tools, proposing an assessment, validating with compliance On Boarding processing Supplier data management Stakeholder management - Finance, compliance, procurement, rest of business Requirements: Experienced in managing supplier onboarding processes, including Know Your Customer (KYC) checks, due diligence, documentation review, and compliance with organisational and regulatory requirements. Strong understanding of defence and aerospace industry regulations, standards, and compliance requirements, ensuring suppliers and business activities meet applicable legal and contractual obligations. Knowledge of ISO 37001 Anti-Bribery Management Systems, supporting ethical business practices, anti-corruption controls, supplier due diligence, and compliance with corporate governance standards. Understanding of ISO 9001 Quality Management Systems, with experience supporting quality processes, continuous improvement initiatives, and compliance with quality assurance requirements. Highly proficient in Microsoft Excel, Word, and PowerPoint, including advanced data analysis, reporting, document preparation, presentations, and process tracking. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 07, 2026
Contractor
Operational Due Diligence Analyst Stevenage Contract - 6 Months (3 Days a week onsite) Salary 27.38 per hour Umbrella ARM has an exciting opportunity for a Operational Due Diligence Analyst to join a fast paced team at a Global Defence Company. The Role: All Non procurement Vendor Due diligence - Investigating vendors on third party tools, proposing an assessment, validating with compliance On Boarding processing Supplier data management Stakeholder management - Finance, compliance, procurement, rest of business Requirements: Experienced in managing supplier onboarding processes, including Know Your Customer (KYC) checks, due diligence, documentation review, and compliance with organisational and regulatory requirements. Strong understanding of defence and aerospace industry regulations, standards, and compliance requirements, ensuring suppliers and business activities meet applicable legal and contractual obligations. Knowledge of ISO 37001 Anti-Bribery Management Systems, supporting ethical business practices, anti-corruption controls, supplier due diligence, and compliance with corporate governance standards. Understanding of ISO 9001 Quality Management Systems, with experience supporting quality processes, continuous improvement initiatives, and compliance with quality assurance requirements. Highly proficient in Microsoft Excel, Word, and PowerPoint, including advanced data analysis, reporting, document preparation, presentations, and process tracking. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Our client, a trusted partner to the UK Ministry of Defence, is seeking an experienced Operational Due Diligence Analyst to join their fast-paced Procurement Excellence team. Operating at an international group level, the team provides specialist expertise and strategic support to Procurement and Senior Procurement Leadership, ensuring robust supplier governance, risk management, and compliance across complex supply chains. Key Responsibilities: The successful candidate will support the Group Lead with operational due diligence, including initial and ongoing checks, supplier onboarding, and KPI reporting.: All Non procurement Vendor Due diligence - Investigating vendors on third party tools, proposing an assessment, validating with compliance On Boarding processing Supplier data management Stakeholder management - Finance, compliance, procurement, rest of business Reporting and dashboards What we're looking for: Supplier On Boarding/KYC Defence and aerospace regulatory knowledge Knowledge of ISO37001 - ETHICS Knowledge of ISO90t skills01 - QUALITY Advanced excel/word/PowerPoint Attention to detail Quick to master new tools and processes Ivalua (advantageous not required) SAP (preferential not required) What happens now? If your application meets the initial selection criteria, a member of our talent acquisition team will contact you via email to arrange a structured screening call. This conversation will explore your experience, technical background, and suitability for the role in more detail. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 07, 2026
Contractor
Our client, a trusted partner to the UK Ministry of Defence, is seeking an experienced Operational Due Diligence Analyst to join their fast-paced Procurement Excellence team. Operating at an international group level, the team provides specialist expertise and strategic support to Procurement and Senior Procurement Leadership, ensuring robust supplier governance, risk management, and compliance across complex supply chains. Key Responsibilities: The successful candidate will support the Group Lead with operational due diligence, including initial and ongoing checks, supplier onboarding, and KPI reporting.: All Non procurement Vendor Due diligence - Investigating vendors on third party tools, proposing an assessment, validating with compliance On Boarding processing Supplier data management Stakeholder management - Finance, compliance, procurement, rest of business Reporting and dashboards What we're looking for: Supplier On Boarding/KYC Defence and aerospace regulatory knowledge Knowledge of ISO37001 - ETHICS Knowledge of ISO90t skills01 - QUALITY Advanced excel/word/PowerPoint Attention to detail Quick to master new tools and processes Ivalua (advantageous not required) SAP (preferential not required) What happens now? If your application meets the initial selection criteria, a member of our talent acquisition team will contact you via email to arrange a structured screening call. This conversation will explore your experience, technical background, and suitability for the role in more detail. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Optimizely Commerce Technical Consultant/Architect 3-Month Contract | West London (Hybrid/Remote) | Inside IR35 (Umbrella) | ASAP Start The Opportunity My client is seeking an experienced Optimizely Commerce Technical Consultant/Architect to support the ongoing development and enhancement of a global enterprise eCommerce platform. This is a hands-on contract role requiring deep expertise in Optimizely Commerce, Microsoft Azure, and enterprise-scale digital commerce solutions. You will join a cross-functional delivery team responsible for delivering new commerce capabilities, platform enhancements, and integrations across multiple international markets. The successful candidate will combine strong architecture and design skills with the ability to provide technical leadership and hands-on guidance to engineering teams throughout the delivery life cycle. Key Responsibilities Design, architect and implement solutions using Optimizely Commerce Connect. Provide technical leadership across new commerce capabilities, enhancements and strategic platform initiatives. Collaborate with Solution Architects, Product Owners, Business Analysts and development teams to produce scalable, maintainable technical designs. Support integrations with enterprise systems including ERP, CRM, PIM, DAM, payment gateways, tax and shipping providers. Ensure solutions align with enterprise architecture, security, scalability and performance standards. Participate in architecture reviews, technical design workshops and solution governance activities. Perform code reviews and promote engineering best practices. Support troubleshooting and resolution of complex production issues. Contribute to technical documentation, standards and knowledge-sharing initiatives. Act as a trusted technical advisor for stakeholders across business and technology teams. Essential Skills & Experience Optimizely & Commerce Experience delivering enterprise-scale Optimizely Commerce solutions. Experience with: Optimizely Commerce Connect Optimizely CMS Headless commerce architectures Composable commerce solutions Enterprise B2B and B2C commerce platforms Microsoft Technology Stack Hands-on experience with: .NET/ASP.NET Core/C# REST APIs and integration architecture Azure App Services Azure Functions Azure Storage Azure DevOps CI/CD pipelines and automated deployments Integration Experience Proven experience integrating commerce platforms with: Enterprise PIM solutions Digital Asset Management (DAM) platforms ERP systems Payment gateways Tax calculation services Shipping and fulfilment providers Delivery & Leadership Experience working within Agile delivery environments. Strong understanding of modern application architecture and cloud-native principles. Ability to review technical designs and provide architectural guidance. Excellent stakeholder management and communication skills. Experience working closely with both technical and business audiences. Desirable Experience Experience with any of the following would be highly advantageous: Optimizely Configured Commerce Optimizely Search & Navigation Optimizely Graph Azure API Management Azure Service Bus Azure Event Grid Application Insights Commerce performance optimisation Global and multi-market eCommerce implementations Highly regulated environments Experience with one or more of the following technologies and platforms: InRiver or other enterprise PIM platforms Aprimo DAM Microsoft Dynamics 365 OneTrust Microsoft Entra ID Azure AD B2C Healthcare or Life Sciences digital platforms Large-scale enterprise commerce programmes International commerce platform rollouts Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 06, 2026
Contractor
Optimizely Commerce Technical Consultant/Architect 3-Month Contract | West London (Hybrid/Remote) | Inside IR35 (Umbrella) | ASAP Start The Opportunity My client is seeking an experienced Optimizely Commerce Technical Consultant/Architect to support the ongoing development and enhancement of a global enterprise eCommerce platform. This is a hands-on contract role requiring deep expertise in Optimizely Commerce, Microsoft Azure, and enterprise-scale digital commerce solutions. You will join a cross-functional delivery team responsible for delivering new commerce capabilities, platform enhancements, and integrations across multiple international markets. The successful candidate will combine strong architecture and design skills with the ability to provide technical leadership and hands-on guidance to engineering teams throughout the delivery life cycle. Key Responsibilities Design, architect and implement solutions using Optimizely Commerce Connect. Provide technical leadership across new commerce capabilities, enhancements and strategic platform initiatives. Collaborate with Solution Architects, Product Owners, Business Analysts and development teams to produce scalable, maintainable technical designs. Support integrations with enterprise systems including ERP, CRM, PIM, DAM, payment gateways, tax and shipping providers. Ensure solutions align with enterprise architecture, security, scalability and performance standards. Participate in architecture reviews, technical design workshops and solution governance activities. Perform code reviews and promote engineering best practices. Support troubleshooting and resolution of complex production issues. Contribute to technical documentation, standards and knowledge-sharing initiatives. Act as a trusted technical advisor for stakeholders across business and technology teams. Essential Skills & Experience Optimizely & Commerce Experience delivering enterprise-scale Optimizely Commerce solutions. Experience with: Optimizely Commerce Connect Optimizely CMS Headless commerce architectures Composable commerce solutions Enterprise B2B and B2C commerce platforms Microsoft Technology Stack Hands-on experience with: .NET/ASP.NET Core/C# REST APIs and integration architecture Azure App Services Azure Functions Azure Storage Azure DevOps CI/CD pipelines and automated deployments Integration Experience Proven experience integrating commerce platforms with: Enterprise PIM solutions Digital Asset Management (DAM) platforms ERP systems Payment gateways Tax calculation services Shipping and fulfilment providers Delivery & Leadership Experience working within Agile delivery environments. Strong understanding of modern application architecture and cloud-native principles. Ability to review technical designs and provide architectural guidance. Excellent stakeholder management and communication skills. Experience working closely with both technical and business audiences. Desirable Experience Experience with any of the following would be highly advantageous: Optimizely Configured Commerce Optimizely Search & Navigation Optimizely Graph Azure API Management Azure Service Bus Azure Event Grid Application Insights Commerce performance optimisation Global and multi-market eCommerce implementations Highly regulated environments Experience with one or more of the following technologies and platforms: InRiver or other enterprise PIM platforms Aprimo DAM Microsoft Dynamics 365 OneTrust Microsoft Entra ID Azure AD B2C Healthcare or Life Sciences digital platforms Large-scale enterprise commerce programmes International commerce platform rollouts Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Lead Business Analyst Location: Hybrid, London (3 days per week in the office) Type: Permanent Paying between £, depending on experience. A leading Construction Engineering firm are looking for an experienced Lead Business Analyst to support a portfolio of business and technology transformation programmes. This is an excellent opportunity to lead analysis activities across digital transformation, enterprise systems, AI, cyber security and business change initiatives.Working closely with business stakeholders, project teams and technology specialists, you will ensure business requirements are clearly understood and translated into solutions that deliver real business value. Key Responsibilities Lead business analysis activities across multiple projects and programmes. Gather, analyse and document business requirements. Facilitate workshops and engage stakeholders at all levels. Identify opportunities to improve, standardise and automate business processes. Support the delivery of digital transformation and technology change initiatives. Work with technical teams to define and evaluate solution options. Support testing, business readiness and user adoption activities. Provide guidance and best practice to Business Analysts across the organisation. Required Experience Extensive Business Analysis experience within IT, transformation or change environments. Proven experience delivering requirements and process improvements for complex projects. Strong stakeholder management, communication and facilitation skills. Experience with enterprise systems such as ERP, HR, Finance or Service Management platforms. Strong business process mapping and improvement capabilities. Experience supporting digital, infrastructure, cyber security or business change programmes. Knowledge of AI, automation or process optimisation initiatives would be advantageous. Ability to translate technical concepts into clear business language. Qualifications Essential BCS, IIBA or equivalent Business Analysis qualification. Lean Six Sigma qualification. Desirable Agile Business Analyst, AgilePM, Scrum or SAFe certification. PRINCE2 qualification. Change Management certification. Location: Hybrid, London (3 days per week in the office) Must be eligible to work in the UK. Paying between £, depending on experience.
Aug 06, 2026
Full time
Lead Business Analyst Location: Hybrid, London (3 days per week in the office) Type: Permanent Paying between £, depending on experience. A leading Construction Engineering firm are looking for an experienced Lead Business Analyst to support a portfolio of business and technology transformation programmes. This is an excellent opportunity to lead analysis activities across digital transformation, enterprise systems, AI, cyber security and business change initiatives.Working closely with business stakeholders, project teams and technology specialists, you will ensure business requirements are clearly understood and translated into solutions that deliver real business value. Key Responsibilities Lead business analysis activities across multiple projects and programmes. Gather, analyse and document business requirements. Facilitate workshops and engage stakeholders at all levels. Identify opportunities to improve, standardise and automate business processes. Support the delivery of digital transformation and technology change initiatives. Work with technical teams to define and evaluate solution options. Support testing, business readiness and user adoption activities. Provide guidance and best practice to Business Analysts across the organisation. Required Experience Extensive Business Analysis experience within IT, transformation or change environments. Proven experience delivering requirements and process improvements for complex projects. Strong stakeholder management, communication and facilitation skills. Experience with enterprise systems such as ERP, HR, Finance or Service Management platforms. Strong business process mapping and improvement capabilities. Experience supporting digital, infrastructure, cyber security or business change programmes. Knowledge of AI, automation or process optimisation initiatives would be advantageous. Ability to translate technical concepts into clear business language. Qualifications Essential BCS, IIBA or equivalent Business Analysis qualification. Lean Six Sigma qualification. Desirable Agile Business Analyst, AgilePM, Scrum or SAFe certification. PRINCE2 qualification. Change Management certification. Location: Hybrid, London (3 days per week in the office) Must be eligible to work in the UK. Paying between £, depending on experience.
Yardi Functional Business Analyst - 4 Month Contract Role Overview This role supports the delivery of property technology initiatives by providing functional expertise across Yardi Voyager and commercial leasing processes. Acting as the key link between business users and technology teams, you will support system enhancements, testing, process improvements, and data quality initiatives to ensure successful project delivery and effective user adoption. About the Company You'll be joining a leading European real estate owner and asset manager with an extensive portfolio of logistics and commercial property assets. The organisation combines a collaborative, technology-driven culture with a strong focus on operational excellence, continuous improvement, and employee development, offering the opportunity to work on large-scale transformation initiatives within a fast-paced international environment. Role Responsibilities Support the delivery of Yardi-related projects, including system upgrades, enhancements, and process improvement initiatives. Provide functional expertise across Yardi commercial leasing, accounts receivable, job cost, and service charge modules, acting as the key point of contact between business users and IT. Coordinate and support User Acceptance Testing (UAT), ensuring issues are identified, resolved, and delivered within project timelines. Analyse lease data and business processes to identify data quality improvements, supporting documentation updates and process optimisation. Manage project activities, communicate progress to stakeholders, and ensure deliverables are completed on time. Role Requirements Strong experience within commercial real estate (min 5 years) , with a solid understanding of leasing operations and property management processes. Proven functional knowledge of Yardi Voyager, particularly commercial leasing, accounts receivable, job cost, and service charge. Experience supporting system implementations, upgrades, or User Acceptance Testing (UAT). Strong analytical, organisational, and problem-solving skills, with the ability to translate technical concepts into business-friendly language. Advanced Excel skills and proficiency with Microsoft Office applications. Experience with AI tools such as Claude would be advantageous.
Aug 06, 2026
Contractor
Yardi Functional Business Analyst - 4 Month Contract Role Overview This role supports the delivery of property technology initiatives by providing functional expertise across Yardi Voyager and commercial leasing processes. Acting as the key link between business users and technology teams, you will support system enhancements, testing, process improvements, and data quality initiatives to ensure successful project delivery and effective user adoption. About the Company You'll be joining a leading European real estate owner and asset manager with an extensive portfolio of logistics and commercial property assets. The organisation combines a collaborative, technology-driven culture with a strong focus on operational excellence, continuous improvement, and employee development, offering the opportunity to work on large-scale transformation initiatives within a fast-paced international environment. Role Responsibilities Support the delivery of Yardi-related projects, including system upgrades, enhancements, and process improvement initiatives. Provide functional expertise across Yardi commercial leasing, accounts receivable, job cost, and service charge modules, acting as the key point of contact between business users and IT. Coordinate and support User Acceptance Testing (UAT), ensuring issues are identified, resolved, and delivered within project timelines. Analyse lease data and business processes to identify data quality improvements, supporting documentation updates and process optimisation. Manage project activities, communicate progress to stakeholders, and ensure deliverables are completed on time. Role Requirements Strong experience within commercial real estate (min 5 years) , with a solid understanding of leasing operations and property management processes. Proven functional knowledge of Yardi Voyager, particularly commercial leasing, accounts receivable, job cost, and service charge. Experience supporting system implementations, upgrades, or User Acceptance Testing (UAT). Strong analytical, organisational, and problem-solving skills, with the ability to translate technical concepts into business-friendly language. Advanced Excel skills and proficiency with Microsoft Office applications. Experience with AI tools such as Claude would be advantageous.
