93 jobs found

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.

Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.

Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry we can sort that out later.

Public Liability Claims Handler - Kings Hill, Kent 2 days office - 3 days home. 15.85 per hour - Temp to Perm You'll be managing public liability claims from first notification through to resolution, working directly with policyholders, claimants, and third parties to get a fair outcome. What you'll be doing: Managing a caseload of public liability claims end to end Assessing liability and reviewing evidence to determine next steps Liaising with solicitors, loss adjusters, and third parties where needed Keeping claimants updated and records accurate throughout Identifying potential fraud or inconsistencies and escalating appropriately What you'll need: Previous experience in insurance claims, legal, or a similarly detail-driven role Strong written and verbal communication - you'll be explaining decisions to people who don't want to hear them, as much as good news Comfortable working to deadlines and SLAs Good working knowledge of MS Office; claims systems experience is a bonus, not a must What's on offer: 15.85 per hour 2 days office - 3 days home. Kings Hill, Kent A genuine specialism to build a career around, not just another temp booking Apply with your CV and I'll call you to talk through the detail. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Senior Commercial Claims Handler Winchester £42,000 - £55,000 + Benefits Looking for a fresh challenge where your experience will be valued and your career can genuinely progress? We're delighted to be partnering with a growing insurance broker that forms part of one of the UK's leading insurance groups, to recruit a Senior Commercial Claims Handler for their Winchester office. This is a fantastic opportunity to join a business that's investing heavily in its claims function and has ambitious plans for growth. If you're an experienced Commercial Claims professional who enjoys building relationships, taking ownership of claims, and delivering outstanding client service, this could be the perfect next move. The Opportunity You'll become an integral part of a thriving and supportive brokerage, managing a varied portfolio of Commercial Property and Liability claims for clients across the UK. This is a role where you'll have genuine autonomy, working closely with clients, insurers and wholesale broker partners to ensure claims are handled efficiently and professionally from notification through to settlement. You'll also have the opportunity to attend client meetings and visits, giving you greater exposure to clients and allowing you to become a trusted adviser throughout the claims process. Your Responsibilities As Senior Commercial Claims Handler, you'll be responsible for: Managing a portfolio of Commercial Property and Liability claims from cradle to grave. Proactively managing your own diary of open claims, ensuring prompt progression and reducing claim lifecycles. Delivering an exceptional claims experience for clients while keeping them fully informed throughout the process. Developing strong working relationships with insurers, loss adjusters and wholesale broker partners. Supporting clients during what can often be challenging situations with professionalism and empathy. Attending client meetings and site visits where appropriate. Assisting the wider team with additional claims-related activities as required. What We're Looking For To be considered, you'll need: A minimum of three years' Commercial Claims handling experience . Strong knowledge of Commercial Property and Casualty/Liability claims . Previous experience working within an insurance broking claims role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage a busy and varied workload. A proactive, client-focused approach and a genuine passion for delivering outstanding service. What's On Offer? Salary of £42,000 - £55,000 , depending on experience. 25 days annual leave, plus Bank Holidays. Company pension. Death in Service benefit. Monday to Friday, 9.00am to 5.00pm. A business that believes in giving people the autonomy to "get the job done" rather than watching the clock. Genuine opportunities for career progression within a growing broker backed by one of the UK's leading insurance groups. Why Apply? Opportunities like this don't come along every day. You'll be joining a business that's growing, investing in its people and committed to developing its claims proposition. Whether your ambition is to deepen your technical expertise or progress into a leadership role in the future, you'll be joining at an exciting stage of the company's journey. If you're ready to take the next step in your Commercial Claims career, we'd love to hear from you. For a confidential discussion, or to find out more, contact Kieran at CKB Recruitment today.

Hybrid Working Lloyds of London Market Excellent company culture We are seeking an experienced SME Account Handler to join a well-established and growing insurance brokerage. This is an excellent opportunity for an individual with commercial insurance experience who enjoys managing client relationships, handling a varied portfolio of SME business, and delivering exceptional service. Working within a specialist SME team, you will support clients across a broad range of package and commercial combined insurance products, ensuring policies are administered accurately and efficiently while maintaining high standards of client care and regulatory compliance. Key Responsibilities Client Service & Relationship Management Build and maintain strong relationships with SME clients. Respond to client enquiries promptly and professionally. Understand clients' insurance requirements and provide appropriate solutions. Support client retention through excellent service delivery. Assist with policy renewals, adjustments, and ongoing servicing requirements. Policy Administration Process new business, renewals, endorsements, and cancellations. Prepare and issue accurate policy documentation. Maintain accurate and compliant client records. Ensure all administration is completed within agreed service standards. Insurer Management Obtain quotations and terms from insurers through e-trade platforms and delegated authority schemes. Liaise with insurers regarding policy queries and placement of risks. Escalate complex or non-standard risks where appropriate. Ensure efficient placement of business while maintaining profitability and client satisfaction. Skills & Experience Required Essential Previous experience within an SME or Commercial Account Handling role. Good understanding of SME insurance products, including package and commercial combined policies. Experience using insurer e-trade platforms. Strong knowledge of FCA regulations and compliance requirements. Excellent organisational skills with the ability to manage a busy workload effectively. Strong attention to detail and accuracy. Excellent communication and relationship-building skills. What's on Offer Competitive salary. Hybrid working arrangement. Ongoing training and professional development. Support towards insurance qualifications. Clear opportunities for career progression. A collaborative and supportive team environment. If you are looking to further your career within commercial insurance and join a business that values professional development, get in touch with a member of the LNJ team today.

LNJ Recruitment is working with a number of well-established insurance brokers across the UK who are looking to strengthen their commercial teams with experienced Commercial Insurance Account Handlers. We have opportunities available in a range of locations, with positions to suit professionals from SME, Mid-Market and Corporate broking backgrounds. The Role As a Commercial Account Handler, you'll play a key role in supporting clients and Account Executives by managing commercial insurance portfolios, delivering exceptional service and building long-term client relationships. We're Looking For Previous experience as a Commercial Insurance Account Handler Strong knowledge of commercial insurance products Experience dealing with renewals, mid-term adjustments and new business Excellent communication and relationship-building skills Acturis experience is advantageous but not essential A genuine passion for delivering outstanding client service We have different locations available with office-based, hybrid and remote opportunities, depending on the employer. Salary & Benefits Competitive salaries based on experience Excellent bonus structures Hybrid and flexible working options Career progression opportunities Comprehensive benefits packages Support towards professional qualifications Interested? Whether you're actively looking for a new opportunity or simply curious about what's available in the market, we'd love to have a confidential conversation. Apply today or contact LNJ Recruitment for more information.

Job Title: Account Handler - Commercial and Corporate insurance Location: Nottingham Package: £35,000 - £38,000 + bonus and package Industry: Insurance Type: Permanent An opportunity to join one of the East Midlands' leading commercial broking firms as the senior Account Handler in their commercial/corporate team exists working on a range of complex cases and acting as the referral point for junior colleagues. The Company Our client is one of the area's largest commercial insurance broking firms, and the business is regarded as progressive and respected for its entrepreneurial leadership. Consistent growth has seen the corporate team grow and has created this opportunity for an experienced handler to join this team. The business offers strong remuneration and serious career opportunities in a growing business. The Role As the senior member of an established team your responsibilities will be split between supporting the Account Executive/Director team with the service of key accounts and acting as referral point and mentor to your colleagues. You will support with complex or under-threat renewals, advising, supporting and using your experience and knowledge to achieve the right results. The role focusses on quality profitable commercial cases which means a fast-paced environment in a highly competitive market. You You will demonstrate a mix of technical knowledge and administrative skills developed in a commercial insurance environment. You may be an Account Handler seeking a new challenge or an underwriting professional looking to move across it is essential you have a commercial mindset and the ability to work efficiently under pressure. CII qualifications (or work towards) is preferred but not essential. If you have the relevant experience or know someone that does please contact us now on (phone number removed) or email us at (url removed).

Job Title: Commercial Account Handler Location: Watford, Hertfordshire Salary: Circa £40,000 - £55,000 Reports To: Commercial Manager / Account Director Job Purpose We are looking for an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients while providing day-to-day support and oversight to a team of Account Handlers. This role suits a senior handler ready to step into a supervisory position, or an existing supervisor looking to remain hands-on with clients. Key Responsibilities Client & Account Handling Manage a portfolio of commercial insurance clients, delivering a high standard of service Handle renewals, new business, mid-term adjustments, and policy documentation Act as a key point of contact for clients, insurers, and internal stakeholders Negotiate terms with insurers to secure competitive and appropriate cover Support Account Executives and Account Directors with client servicing Supervisory & Team Support Provide guidance and support to Account Handlers, acting as a point of escalation Assist with workload management and prioritisation within the team Support onboarding and development of junior team members Ensure team adherence to FCA compliance, procedures, and service standards Compliance & Administration Ensure all documentation and processes meet FCA and internal compliance standards Maintain accurate client records and management information Experience & Skills Required Essential 4+ years experience in a Commercial Account Handler role Strong technical knowledge of commercial insurance products Proven ability to manage a client portfolio independently Excellent communication, organisation, and problem-solving skills Desirable (Not Essential) Previous supervisory, mentoring, or team-lead experience Client-facing experience, including meetings and reviews Experience supporting Account Executives or managing larger or more complex accounts Personal Attributes Confident, professional, and client-focused Supportive leadership style with a hands-on approach Strong attention to detail and high standards Proactive and solutions-oriented mindset What We Offer Competitive salary depending on experience Clear progression opportunities Supportive and collaborative working environment If you have the relevant experience or know someone that does, please contact Glenn Youens on (phone number removed) or email (url removed)

This is a new Insurance broking role with a successful Dorset based Insurance Broker who are seeking an experienced Account Handler to join their Commercial team. To apply you must have solid Commercial Account Handling experience in Insurance, have excellent technical Insurance knowledge and have the professionalism and authority to deal with important clients. You will be responsible for your own portfolio of Accounts, quoting on new business and securing renewals and arrange appropriate cover at a competitive premium. Building relationships with Underwriters is also a key part of this role so we are looking for someone highly personable as well as always looking for opportunities to cross sell. To apply for this role you must have Commercial Insurance and some sales/new business experience, the role is office based Monday to Friday. Clark James are reknowned for offering friendly and knowledgeable advice from consultants who have worked within the Insurance industry so understand your needs, we never pressure candidates and always act in your best interests.

Commercial Insurance Account Handler Location: Southampton Salary: £30,000 An exciting opportunity with a growing independent insurance brokerage Our client, a well-established and growing independent insurance brokerage based in Southampton, is looking to recruit an experienced Commercial Insurance Account Handler to join their friendly and client-focused team. This is an excellent opportunity for an experienced insurance professional seeking a flexible, part-time position within a business that values exceptional client service, teamwork and long-term relationships. The Role As a Commercial Insurance Account Handler, you will play a key role in supporting a portfolio of commercial clients, ensuring their insurance needs are managed efficiently and professionally. Your responsibilities will include: • Managing commercial insurance renewals • Processing mid-term adjustments and policy changes • Handling client enquiries and providing professional advice • Liaising with insurers to obtain quotations and negotiate terms • Building and maintaining strong client relationships • Supporting the continued growth of the business through proactive account management About You To be successful in this role, you'll have: • Previous experience within insurance • Experience as an Account Handler, Insurance Account Manager or in a similar insurance role • Excellent communication and organisational skills • A proactive and customer-focused approach • The ability to work independently and as part of a team • Experience using Acturis would be advantageous, although not essential Looking for More? While this role is offered on a part-time basis, our client would also be interested in speaking with ambitious insurance professionals seeking a full-time opportunity. If you have business development experience, specialist expertise or feel you can bring additional value to a growing brokerage, there may be scope to shape a wider role. What's on Offer • £30,000 pro rata • Part-time hours with flexibility for school hours • Supportive and friendly working environment • Opportunity to join a growing independent brokerage • Genuine career progression for the right individual • Full-time opportunity available for someone looking to make a bigger impact If you're an experienced Insurance Account Handler looking for your next opportunity in Southampton, we'd love to hear from you. Apply today with your CV or contact us for a confidential discussion.

Insurance Account Handler Location: Hertfordshire Salary: Up to £40,000 DOE Hours: Full Time Monday to Friday Are you an experienced Insurance Account Handler looking to join a well-established and growing insurance brokerage where your knowledge and client service skills are genuinely valued? We're recruiting on behalf of a respected independent broker who is looking to add an experienced Account Handler to their commercial insurance team. This is a fantastic opportunity for someone with a minimum of five years' insurance experience who enjoys building strong client relationships and delivering first-class service. The Role Working within a friendly and professional team, you'll be responsible for managing a portfolio of commercial insurance clients, providing expert support throughout the policy lifecycle and ensuring clients receive an exceptional service. Key Responsibilities Managing a portfolio of commercial insurance clients. Handling renewals, mid-term adjustments and new business enquiries. Preparing and processing insurance documentation accurately. Liaising with insurers to negotiate terms and obtain competitive quotations. Providing professional advice on suitable insurance products and cover. Responding promptly to client queries by phone and email. Building long-term client relationships through outstanding customer service. Maintaining accurate records in line with FCA and company compliance requirements. Supporting colleagues across the wider team when required. About You Minimum 5 years' experience working as an Insurance Account Handler or within a similar commercial insurance role. Strong knowledge of commercial insurance products. Excellent communication and relationship-building skills. Highly organised with exceptional attention to detail. Confident working with multiple priorities in a fast-paced environment. Able to work independently while contributing positively to a team. Experience using insurance broking systems would be advantageous. What's on Offer Salary of up to £40,000 DOE . Monday to Friday working hours. Supportive and collaborative team environment. Opportunity to join a well-established, growing business with an excellent reputation. Ongoing training and professional development opportunities. Long-term career progression for the right individual. If you're an experienced Insurance Account Handler looking for your next opportunity, we'd love to hear from you. (url removed)

Private Client & Estates Insurance Advisor Location: Edinburgh (Hybrid: 3 days in-office) Salary: Up to 40,000 + Benefits Are you an insurance professional looking to step away from high-volume lines and into the sophisticated world of High-Net-Worth (HNW) and Estates advisory? We are working with a prestigious, well-established specialist brokerage in Edinburgh to appoint a Private Client & Estates Advisor. This is a consultative, "family office" style position focusing on the intricate needs of landed estates and private wealth clients. It is the ideal move for someone who wants to focus on technical precision and high-touch relationship management rather than transactional processing. The Role In this position, you will be the primary point of contact for a portfolio of high-value clients. Your focus is the stewardship of complex assets - ranging from heritage properties and fine art collections to intricate liability exposures. Key Responsibilities: Provide bespoke risk management advice, moving beyond the standard transactional renewal process. Oversee a sophisticated book of business, ensuring comprehensive, multi-layered coverage for private estates. Build long-term, high-touch relationships with estate managers, trustees, and private individuals. Navigate complex policy wordings and collaborate directly with underwriters to secure bespoke terms. Work within a meritocratic environment that values individual contribution and high-level service standards. What We're Looking For: Proven track record in insurance, with relevant exposure to HNW, Private Client, or complex Commercial lines. You understand that client retention is built on technical expertise and exceptional, personalised service. You are highly articulate, with the confidence to advise sophisticated clients and high-level stakeholders. You are comfortable working in a hybrid environment, balancing independent portfolio management with collaborative team engagement. Why This Is Your Move: High-End Specialism: Build a highly sought-after expertise in the elite end of the insurance market. Pedigree: Join a well-established firm with a deep reputation for long-term client stability and market authority. Growth: A professional, meritocratic environment that supports long-term career development. Hybrid Flexibility: A balanced 3-day in-office structure that offers both team collaboration and the autonomy of remote work. To Apply We are currently shortlisting for this position. If you are ready to elevate your career and focus on high-touch private client work, please submit your CV today for immediate consideration, or contact us directly for a confidential discussion about the firm and the specifics of the role. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Our very successful and growing Client is recruiting a Commercial Account Executive to build on their continued success. In this Account Executive role, you will take over a large book of business, which you will service and look to develop, but your first priority will be retention. This is a book with clients whose premiums range up to 100k and is not trade specific, giving you a great mix of clients. Also they have an excellent reward package to recognise successful Account Executives. These are based on the organic growth of your book and also on any introductions you make to other areas of the Group. To be a successful Commercial Account Executive you will have general Commercial Insurance experience working with a range of Clients, giving you a background with the main classes of business, ideally in a client servicing role already. You will be able to work from home, and flexibly in the office, working with the full support of Account Handlers, all doing everything they can for your clients.

An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Working with these major Clients will mean that you will be in London two or three times each week. To be successful in this Senior Commercial Account Handler role you will demonstrate: Good all round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and Insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover. Liaise with the Client Management team to fully understand the client's business and insurance requirements. Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys. Identify potential improvements in client risk and Insurance programme design and make recommendations. Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, including preparing cover comparisons. Build and develop effective working relationships with Insurers. Provide on-going communication with the client following queries/alterations.

Job Title: Personal Injury Claims Handler Location: Sevenoaks or Liverpool with Hybrid Working Salary: Between 28,230 - 37,101 DOE plus 1500 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Job Title: Personal Injury Claims Handler Location: Sevenoaks or Liverpool with Hybrid Working Salary: Between 28,230 - 37,101 DOE plus 1500 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Working in Personal Lines Insurance and looking to make the move into Commercial or already in Commercial Insurance? This long established Insurance broker are looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of Insurance business, It is office based in the SW London area close to the train station so you will need to live fairly local to make commuting easy, Essex/Kent/Hertfordshire for example isn't going to work. The company deal with a range of Commercial Lines clients and are looking for candidates with at least 1 year of relevant Insurance broking experience . Please don't apply if you don't work in Insurance. The purpose of the role is to provide account handler support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. Salaries are very competitive and come with a range of benefits and holiday entitlement. 4 days a week in SW London with 1 day a week worked from home after initial onboarding. If you are looking for the best training and career prospect on offer and a positive company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time .

Commercial Account Handler Northampton £28,000 - £38,000 + Career Progression + Fully Funded CII Support Looking to join a broker that genuinely invests in your future? If you have at least 2-3 years' commercial broking experience and are looking for a business where your development is just as important as the service you provide to clients, this could be the perfect next step. We're working with a highly respected insurance broker in Kenilworth, part of a successful and expanding national group, that is looking to strengthen its Commercial team with the appointment of a Commercial Account Handler. This is a business that understands its people are the reason for its success. Growing by over 20% year on year, they've built an excellent reputation locally by putting both their clients and employees first. As a result, they continue to invest heavily in training, development and career progression, making this a fantastic opportunity for someone looking to build a long-term career within commercial insurance. The Role Working as part of a supportive and experienced team, you'll manage a varied portfolio of SME commercial clients, ensuring they receive exceptional advice and service throughout the life of their policies. Your responsibilities will include: Managing commercial renewals from start to finish. Handling mid-term adjustments and policy amendments. Preparing quotations for new and additional covers. Dealing with client enquiries and policy documentation. Working closely with Account Executives to support larger and more complex commercial cases. Building strong relationships with clients to maximise retention and deliver an outstanding customer experience. You'll be dealing with a broad range of commercial insurance products, including: Property Liability Fleet Professional Indemnity Directors' & Officers' Liability Cyber Commercial Package policies What We're Looking For To be considered, you'll ideally have: At least 2-3 years' commercial insurance broking experience. Experience handling a broad range of SME commercial insurance risks. Excellent communication and relationship-building skills. A proactive, organised approach with strong attention to detail. A genuine passion for delivering outstanding client service. What's On Offer? Salary of £28,000 to £38,000, depending on experience. Full support towards your Cert CII and further professional qualifications. Regular one-to-one development meetings and structured career progression. A supportive, friendly and collaborative team environment. Standard company benefits including pension and holiday entitlement. Monday to Friday, 9:00am to 5:00pm, with no weekend working. Office-based role in Northampton. This is a fantastic opportunity to join a broker where you'll be more than just another employee. You'll become part of a close-knit team that values your contribution, supports your professional development and offers genuine opportunities to progress your career. If you'd like to find out more about this opportunity, or have a confidential discussion about your next move, please contact Kieran at CKB Recruitment today.

Commercial Account Handler Kenilworth £28,000 - £38,000 + Career Progression + Fully Funded CII Support Looking to join a broker that genuinely invests in your future? If you have at least 2-3 years' commercial broking experience and are looking for a business where your development is just as important as the service you provide to clients, this could be the perfect next step. We're working with a highly respected insurance broker in Kenilworth, part of a successful and expanding national group, that is looking to strengthen its Commercial team with the appointment of a Commercial Account Handler. This is a business that understands its people are the reason for its success. Growing by over 20% year on year, they've built an excellent reputation locally by putting both their clients and employees first. As a result, they continue to invest heavily in training, development and career progression, making this a fantastic opportunity for someone looking to build a long-term career within commercial insurance. The Role Working as part of a supportive and experienced team, you'll manage a varied portfolio of SME commercial clients, ensuring they receive exceptional advice and service throughout the life of their policies. Your responsibilities will include: Managing commercial renewals from start to finish. Handling mid-term adjustments and policy amendments. Preparing quotations for new and additional covers. Dealing with client enquiries and policy documentation. Working closely with Account Executives to support larger and more complex commercial cases. Building strong relationships with clients to maximise retention and deliver an outstanding customer experience. You'll be dealing with a broad range of commercial insurance products, including: Property Liability Fleet Professional Indemnity Directors' & Officers' Liability Cyber Commercial Package policies What We're Looking For To be considered, you'll ideally have: At least 2-3 years' commercial insurance broking experience. Experience handling a broad range of SME commercial insurance risks. Excellent communication and relationship-building skills. A proactive, organised approach with strong attention to detail. A genuine passion for delivering outstanding client service. What's On Offer? Salary of £28,000 to £38,000, depending on experience. Full support towards your Cert CII and further professional qualifications. Regular one-to-one development meetings and structured career progression. A supportive, friendly and collaborative team environment. Standard company benefits including pension and holiday entitlement. Monday to Friday, 9:00am to 5:00pm, with no weekend working. Office-based role in Kenilworth. This is a fantastic opportunity to join a broker where you'll be more than just another employee. You'll become part of a close-knit team that values your contribution, supports your professional development and offers genuine opportunities to progress your career. If you'd like to find out more about this opportunity, or have a confidential discussion about your next move, please contact Kieran at CKB Recruitment today.