Service Coordinator / Call Planner Location: Greater Manchester Salary: £25,900 Hours: Full Time Join a Growing Facilities Services Team An exciting opportunity has arisen for an organised, customer-focused Service Coordinator / Call Planner to join a well-established and rapidly growing business operating within the facilities and building services sector. This is a fast-paced role where you'll be at the heart of service delivery, coordinating engineers, managing customer requests, and ensuring service level agreements are consistently achieved. If you enjoy problem-solving, working in a busy environment, and being a key link between customers and operational teams, we'd love to hear from you. The Role As a Service Coordinator, you will play a critical role in supporting the delivery of planned and reactive maintenance services. Working closely with engineers, customers, suppliers, and internal stakeholders, you will ensure works are effectively scheduled, tracked, and completed within agreed timescales. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys balancing customer service, planning, and operational coordination responsibilities. Key Responsibilities Manage incoming service requests via email and client systems. Schedule and allocate reactive and planned maintenance works to field-based engineers. Monitor job progress and ensure service level agreements (SLAs) are achieved. Prioritise workloads to maximise engineer productivity and operational efficiency. Liaise with customers to provide updates, estimated attendance times, and job progress information. Coordinate planned preventive maintenance (PPM) visits and remedial works. Monitor outstanding jobs and ensure no works are left unattended or unactioned. Handle escalations and proactively follow up on outstanding work orders. Ensure accurate record keeping across internal systems. Coordinate specialist and multi-person attendance requirements. Escalate jobs that exceed agreed thresholds or require management intervention. Support the wider planning team and provide cover for colleagues when required. Maintain clear communication with operational teams, customers, and management. Contribute to the delivery of a high-quality customer experience at all times. About You To be successful in this role, you will have: Previous experience in a scheduling, planning, service desk, helpdesk, or coordination role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. The ability to prioritise competing demands in a fast-paced environment. A proactive and solutions-focused approach. Excellent attention to detail and accuracy. Strong IT skills and experience working with service management systems. The ability to work effectively both independently and as part of a team. Experience within facilities management, maintenance, engineering, security, or building services would be advantageous but is not essential. What's on Offer? Competitive salary. Stable, full-time permanent opportunity. The chance to join a respected and growing organisation. Supportive team environment. Ongoing training and development opportunities. Career progression prospects within a thriving business. A varied and rewarding role where no two days are the same. Apply Today If you're a highly organised coordinator with a passion for delivering excellent customer service and keeping operations running smoothly, we'd love to hear from you.
Aug 01, 2026
Full time
Service Coordinator / Call Planner Location: Greater Manchester Salary: £25,900 Hours: Full Time Join a Growing Facilities Services Team An exciting opportunity has arisen for an organised, customer-focused Service Coordinator / Call Planner to join a well-established and rapidly growing business operating within the facilities and building services sector. This is a fast-paced role where you'll be at the heart of service delivery, coordinating engineers, managing customer requests, and ensuring service level agreements are consistently achieved. If you enjoy problem-solving, working in a busy environment, and being a key link between customers and operational teams, we'd love to hear from you. The Role As a Service Coordinator, you will play a critical role in supporting the delivery of planned and reactive maintenance services. Working closely with engineers, customers, suppliers, and internal stakeholders, you will ensure works are effectively scheduled, tracked, and completed within agreed timescales. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys balancing customer service, planning, and operational coordination responsibilities. Key Responsibilities Manage incoming service requests via email and client systems. Schedule and allocate reactive and planned maintenance works to field-based engineers. Monitor job progress and ensure service level agreements (SLAs) are achieved. Prioritise workloads to maximise engineer productivity and operational efficiency. Liaise with customers to provide updates, estimated attendance times, and job progress information. Coordinate planned preventive maintenance (PPM) visits and remedial works. Monitor outstanding jobs and ensure no works are left unattended or unactioned. Handle escalations and proactively follow up on outstanding work orders. Ensure accurate record keeping across internal systems. Coordinate specialist and multi-person attendance requirements. Escalate jobs that exceed agreed thresholds or require management intervention. Support the wider planning team and provide cover for colleagues when required. Maintain clear communication with operational teams, customers, and management. Contribute to the delivery of a high-quality customer experience at all times. About You To be successful in this role, you will have: Previous experience in a scheduling, planning, service desk, helpdesk, or coordination role. Excellent organisational and time management skills. Strong communication skills, both written and verbal. The ability to prioritise competing demands in a fast-paced environment. A proactive and solutions-focused approach. Excellent attention to detail and accuracy. Strong IT skills and experience working with service management systems. The ability to work effectively both independently and as part of a team. Experience within facilities management, maintenance, engineering, security, or building services would be advantageous but is not essential. What's on Offer? Competitive salary. Stable, full-time permanent opportunity. The chance to join a respected and growing organisation. Supportive team environment. Ongoing training and development opportunities. Career progression prospects within a thriving business. A varied and rewarding role where no two days are the same. Apply Today If you're a highly organised coordinator with a passion for delivering excellent customer service and keeping operations running smoothly, we'd love to hear from you.
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Location: Rotherham Salary: £26,000 - £28,000 (depending on experience) Hours: Monday to Friday, 9:00am - 5:00pm Andy File Associates Limited is working as a Recruitment Agency on behalf of our client for this permanent vacancy. Join a growing Facilities Management business Our client is an ambitious and expanding facilities management company with an excellent reputation for delivering outstanding customer service. Due to continued growth, they are looking to add another Helpdesk Coordinator to their friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on delivering excellent customer service and takes pride in keeping things organised. Whether you already have experience within Facilities Management or come from a customer-focused, relationship-driven background such as automotive, sales or service coordination, we'd love to hear from you. The Role As a Helpdesk Coordinator you'll be the first point of contact for customers, ensuring maintenance requests and service calls are dealt with efficiently from start to finish. Working within a busy helpdesk team, you'll liaise with clients, engineers and contractors to ensure work is completed within agreed service levels while keeping customers updated throughout the process. Key Responsibilities Log and coordinate reactive maintenance requests. Schedule engineers and contractors. Monitor jobs through to completion. Keep customers updated on progress. Ensure service level agreements (SLAs) are achieved. Escalate urgent issues where required. Maintain accurate records using the helpdesk system. Deliver an exceptional customer experience on every interaction. About You You'll be organised, proactive and enjoy working in a busy environment where no two days are the same. You'll ideally have experience in one of the following: Facilities Management helpdesk Service desk or maintenance coordination Customer service Service administration Automotive or consultative sales Scheduling or planning You'll also have: Excellent communication skills. Strong organisational skills with the ability to prioritise. Good IT skills and confidence using multiple systems. A positive, solutions-focused approach. The ability to build strong relationships with customers and colleagues. Knowledge of Facilities Management or CAFM/helpdesk systems would be advantageous but is not essential, as full training will be provided. What's on Offer? Permanent, full-time position. Monday-Friday working hours (9am-5pm). Friendly and supportive team. Modern office environment. Career progression within a growing business. Ongoing training and development. Opportunity to join a company that genuinely values its people.
Aug 01, 2026
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Location: Rotherham Salary: £26,000 - £28,000 (depending on experience) Hours: Monday to Friday, 9:00am - 5:00pm Andy File Associates Limited is working as a Recruitment Agency on behalf of our client for this permanent vacancy. Join a growing Facilities Management business Our client is an ambitious and expanding facilities management company with an excellent reputation for delivering outstanding customer service. Due to continued growth, they are looking to add another Helpdesk Coordinator to their friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on delivering excellent customer service and takes pride in keeping things organised. Whether you already have experience within Facilities Management or come from a customer-focused, relationship-driven background such as automotive, sales or service coordination, we'd love to hear from you. The Role As a Helpdesk Coordinator you'll be the first point of contact for customers, ensuring maintenance requests and service calls are dealt with efficiently from start to finish. Working within a busy helpdesk team, you'll liaise with clients, engineers and contractors to ensure work is completed within agreed service levels while keeping customers updated throughout the process. Key Responsibilities Log and coordinate reactive maintenance requests. Schedule engineers and contractors. Monitor jobs through to completion. Keep customers updated on progress. Ensure service level agreements (SLAs) are achieved. Escalate urgent issues where required. Maintain accurate records using the helpdesk system. Deliver an exceptional customer experience on every interaction. About You You'll be organised, proactive and enjoy working in a busy environment where no two days are the same. You'll ideally have experience in one of the following: Facilities Management helpdesk Service desk or maintenance coordination Customer service Service administration Automotive or consultative sales Scheduling or planning You'll also have: Excellent communication skills. Strong organisational skills with the ability to prioritise. Good IT skills and confidence using multiple systems. A positive, solutions-focused approach. The ability to build strong relationships with customers and colleagues. Knowledge of Facilities Management or CAFM/helpdesk systems would be advantageous but is not essential, as full training will be provided. What's on Offer? Permanent, full-time position. Monday-Friday working hours (9am-5pm). Friendly and supportive team. Modern office environment. Career progression within a growing business. Ongoing training and development. Opportunity to join a company that genuinely values its people.
Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Jul 31, 2026
Seasonal
Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Helpdesk Coordinator Slough £30,000 We are currently recruiting for a Helpdesk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £30,000 per annum Full-time, permanent position Office-based role in Slough Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs, revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors, ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator, Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Helpdesk Coordinator looking for a stable, long-term role within a reputable engineering business in Slough, please submit your CV to be considered.
Jul 31, 2026
Full time
Helpdesk Coordinator Slough £30,000 We are currently recruiting for a Helpdesk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £30,000 per annum Full-time, permanent position Office-based role in Slough Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs, revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors, ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator, Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Helpdesk Coordinator looking for a stable, long-term role within a reputable engineering business in Slough, please submit your CV to be considered.
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Helpdesk Service Coordinator - Facilities - 28,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won. Account managing their clients service and maintenance requirements, workload scheduling, planning PPM works and reactive callouts. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Helpdesk Service Coordinator - Package Salary 28,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Helpdesk Service Coordinator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable These roles would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers workloads are scheduled. We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Team Leader, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jul 31, 2026
Full time
Helpdesk Service Coordinator - Facilities - 28,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won. Account managing their clients service and maintenance requirements, workload scheduling, planning PPM works and reactive callouts. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Helpdesk Service Coordinator - Package Salary 28,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Helpdesk Service Coordinator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable These roles would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers workloads are scheduled. We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Team Leader, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Project/ Primary Systems & Admin Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. We one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce , reflecting our breadth of experience and reach across the school catering sector. We re now looking for a talented and highly organised Primary Systems & Admin Coordinator to join and play a vital role in supporting our business. Guided by our values, integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. What you ll be Doing Key Responsibilities: System Administration: Build and maintenance of primary school ordering platforms Onboarding and training of new clients to ordering platforms Distribute parent and staff accounts/invitation links across all ordering platforms Menu updates and verification to ensure parents see correct meal options Managing term dates, closed days and calendar updates Verify and cross-check menu choices to system build Prepare and amend trip and theme-day menus, including mass or manual deletion of meals Create and maintain menu cycles in accordance with operational schedules Menu & Calendar Management Create usable menu templates for meal ordering platforms Receive, check and interrogate submitted menus from Food Team before platform menu building begins Create menu layouts, ensuring accuracy across all ordering platforms before publishing Collaborations & Meetings Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service Collaborate across departments to identify and resolve recurring system issues Support new school onboarding and integration activities Communication & Support: Responding promptly and professionally to calls, emails and Freshdesk tickets from parents, schools and internal teams Handle late orders and meal cancellations, liaising with school kitchens to ensure accurate meal provision Liaising with Operations Team and school offices to resolve issues What are we looking for? Strong communication and interpersonal skills Outstanding customer service skills Excellent organisational and multitasking abilities High attention to detail with a proactive approach to problem solving Competent in Microsoft Office and database systems Experience with catering or school management systems an advantage Ability to work independently and collaboratively within a fast-paced environment If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What s in It for You? The opportunity to build a career you can be proud of in a growing business. Access to a wide range of free training, qualifications, and development opportunities 25 days annual leave plus bank holidays Staff discount scheme across 850+ retailers Pension scheme and other great company benefits Monthly incentives and recognition for top performers Our Team If you re looking for your next step and want to be part of an organisation that genuinely makes a difference, we d love to hear from you. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Jul 31, 2026
Full time
Project/ Primary Systems & Admin Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. We one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce , reflecting our breadth of experience and reach across the school catering sector. We re now looking for a talented and highly organised Primary Systems & Admin Coordinator to join and play a vital role in supporting our business. Guided by our values, integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. What you ll be Doing Key Responsibilities: System Administration: Build and maintenance of primary school ordering platforms Onboarding and training of new clients to ordering platforms Distribute parent and staff accounts/invitation links across all ordering platforms Menu updates and verification to ensure parents see correct meal options Managing term dates, closed days and calendar updates Verify and cross-check menu choices to system build Prepare and amend trip and theme-day menus, including mass or manual deletion of meals Create and maintain menu cycles in accordance with operational schedules Menu & Calendar Management Create usable menu templates for meal ordering platforms Receive, check and interrogate submitted menus from Food Team before platform menu building begins Create menu layouts, ensuring accuracy across all ordering platforms before publishing Collaborations & Meetings Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service Collaborate across departments to identify and resolve recurring system issues Support new school onboarding and integration activities Communication & Support: Responding promptly and professionally to calls, emails and Freshdesk tickets from parents, schools and internal teams Handle late orders and meal cancellations, liaising with school kitchens to ensure accurate meal provision Liaising with Operations Team and school offices to resolve issues What are we looking for? Strong communication and interpersonal skills Outstanding customer service skills Excellent organisational and multitasking abilities High attention to detail with a proactive approach to problem solving Competent in Microsoft Office and database systems Experience with catering or school management systems an advantage Ability to work independently and collaboratively within a fast-paced environment If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What s in It for You? The opportunity to build a career you can be proud of in a growing business. Access to a wide range of free training, qualifications, and development opportunities 25 days annual leave plus bank holidays Staff discount scheme across 850+ retailers Pension scheme and other great company benefits Monthly incentives and recognition for top performers Our Team If you re looking for your next step and want to be part of an organisation that genuinely makes a difference, we d love to hear from you. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jul 31, 2026
Full time
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Hays Construction and Property
Newtownabbey, County Antrim
Your new company A leading UK building services contractor is seeking a Senior BIM Coordinator (MEP) to join their growing team in Mallusk. This is an excellent opportunity to take a lead role in the coordination and delivery of major building services projects across the UK, Ireland and Europe, including data centres, healthcare, commercial, education, residential, airport and renewable energy developments. Working closely with the BIM, Design, Pre-Construction and Operations teams, you'll play a key role in ensuring the successful coordination of complex MEP installations from design through to construction while helping drive BIM best practice across the business. Your new role As Senior BIM Coordinator, you will be responsible for coordinating MEP services across multiple live projects, ensuring designs are fully integrated, clash-free and delivered to programme. Key responsibilities include: Coordinating and reviewing MEP BIM models across multiple projects. Identifying and resolving clashes using Autodesk Navisworks and other BIM coordination tools. Reviewing MEP drawings to ensure compliance with project specifications, design standards and client requirements. Liaising with consultants, suppliers, subcontractors and project teams throughout the design process. Supporting off-site fabrication and site delivery teams through effective design coordination. Monitoring design progress, managing revisions and maintaining BIM documentation. Identifying potential installation risks and developing practical solutions. Supporting and mentoring junior team members while promoting BIM best practice across the business. Attending coordination meetings and providing regular project updates to key stakeholders. Driving continuous improvement in BIM processes, workflows and standards. What you'll need to succeed A minimum of 5 years' experience within Building Services, BIM Coordination or MEP Design Coordination. Strong understanding of mechanical, electrical and plumbing services installations. Experience working on large-scale commercial, healthcare, industrial, pharmaceutical or data centre projects. Proficiency in Autodesk Navisworks and BIM coordination processes. Strong communication and stakeholder management skills. Ability to manage multiple projects and deliver to challenging deadlines. A proactive approach to problem-solving and design coordination. Desirable Degree, HND or equivalent qualification in Building Services, Mechanical Engineering, Construction or a related discipline. Contractor-side experience within a building services environment. Knowledge of off-site fabrication and modern construction methods. What you'll get in return This is an excellent opportunity to join an award-winning contractor with a strong pipeline of work and a reputation for delivering high-profile projects across the UK and Europe. Benefits include: Competitive salary package. Flexible Working Enhanced pension scheme. Life assurance. Health cash plan. Free annual health assessment. 30 days annual leave. Modern office facilities in Mallusk. Free onsite parking. Ongoing training and professional development. Genuine career progression opportunities. Supportive and collaborative working environment. Regular social and wellbeing initiatives. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Full time
Your new company A leading UK building services contractor is seeking a Senior BIM Coordinator (MEP) to join their growing team in Mallusk. This is an excellent opportunity to take a lead role in the coordination and delivery of major building services projects across the UK, Ireland and Europe, including data centres, healthcare, commercial, education, residential, airport and renewable energy developments. Working closely with the BIM, Design, Pre-Construction and Operations teams, you'll play a key role in ensuring the successful coordination of complex MEP installations from design through to construction while helping drive BIM best practice across the business. Your new role As Senior BIM Coordinator, you will be responsible for coordinating MEP services across multiple live projects, ensuring designs are fully integrated, clash-free and delivered to programme. Key responsibilities include: Coordinating and reviewing MEP BIM models across multiple projects. Identifying and resolving clashes using Autodesk Navisworks and other BIM coordination tools. Reviewing MEP drawings to ensure compliance with project specifications, design standards and client requirements. Liaising with consultants, suppliers, subcontractors and project teams throughout the design process. Supporting off-site fabrication and site delivery teams through effective design coordination. Monitoring design progress, managing revisions and maintaining BIM documentation. Identifying potential installation risks and developing practical solutions. Supporting and mentoring junior team members while promoting BIM best practice across the business. Attending coordination meetings and providing regular project updates to key stakeholders. Driving continuous improvement in BIM processes, workflows and standards. What you'll need to succeed A minimum of 5 years' experience within Building Services, BIM Coordination or MEP Design Coordination. Strong understanding of mechanical, electrical and plumbing services installations. Experience working on large-scale commercial, healthcare, industrial, pharmaceutical or data centre projects. Proficiency in Autodesk Navisworks and BIM coordination processes. Strong communication and stakeholder management skills. Ability to manage multiple projects and deliver to challenging deadlines. A proactive approach to problem-solving and design coordination. Desirable Degree, HND or equivalent qualification in Building Services, Mechanical Engineering, Construction or a related discipline. Contractor-side experience within a building services environment. Knowledge of off-site fabrication and modern construction methods. What you'll get in return This is an excellent opportunity to join an award-winning contractor with a strong pipeline of work and a reputation for delivering high-profile projects across the UK and Europe. Benefits include: Competitive salary package. Flexible Working Enhanced pension scheme. Life assurance. Health cash plan. Free annual health assessment. 30 days annual leave. Modern office facilities in Mallusk. Free onsite parking. Ongoing training and professional development. Genuine career progression opportunities. Supportive and collaborative working environment. Regular social and wellbeing initiatives. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Transport Planning Coordinator - Hemel Hempstead We are working with a long-standing client who are based in Hemel Hempstead, our client are an award-winning company within international logistics and transport. We are looking to recruit a Transport Planning Coordinator to join their team. Are you an experienced transport planner looking for your next challenge? In this pivotal role, you will be responsible for planning and coordinating road transport operations, managing complex activities to ensure smooth and efficient deliveries across multiple countries. This is a full-time role working a 4 on 4 off shift pattern, which will include working over weekends. Our client do operate a hybrid working policy so weekend work can be done from home. Please note before applying; due to location, we can only consider candidates that drive and have access to a vehicle. On offer is a competitive salary ( 32,000 - 33,000) plus excellent benefits including: 25 days holiday (+ bank holidays) Company bonus scheme Hybrid working. Private Health Insurance. Enhanced Company Pension Scheme. Employee incentive programme Free parking. Key Responsibilities: Plan and schedule daily road transport operations, optimising routes and resources. Collaborate closely with drivers and partners to ensure schedules are met and operations remain on track Monitor vehicle movements to ensure smooth, efficient transport flows. Proactively monitor orders, prioritise outstanding shipments, and ensure everything is processed and delivered on schedule. Manage collections and deliveries, ensuring all transport data is recorded and maintained accurately in the system. Manage queries with a focus on prompt resolution to ensure consistently high service quality. Maintain high service standards by managing transport processes with precision and attention to detail. What We're Looking For: Significant operational experience and a proven track record in a comparable role within a transport and logistics environment. Minimum 3 - 4 years experience in route planning and route optimisation in an international road transport environment (HGV trucks in particular). Good understanding of legal compliance and regulations. Mature personality and confident with excellent interpersonal skills - must be able to manage challenging interactions with hauliers and drivers, while always maintaining a respectful and solution-oriented approach. Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations. Friendly, open-minded, and professional individual. Able to foster good relationships with colleagues, hauliers, customers, and management is essential. High energy and results-oriented, able to tackle problems involving variables in non-standardised situations. Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight. Thrives when working independently. Capable of making decisions and handling any situation that may arise within the team or across different areas of the business. Able to work under pressure - the logistics industry is fast-paced, and the candidate must handle high-pressure situations, particularly during peak seasons, while maintaining a structured and solution-driven mindset. Ability to handle multiple tasks and manage competing priorities effectively Quick learner - must be able to quickly understand our Transport Management System and company processes. Excellent communication skills and professional manners - as the role involves frequent interaction with management, customers, and hauliers. Proficient in MS Office - experience with Teams, Outlook, Word, Excel, and Office 365 is required. Committed to long-term employment - we are looking for someone who is seeking a stable, long-term role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 31, 2026
Full time
Transport Planning Coordinator - Hemel Hempstead We are working with a long-standing client who are based in Hemel Hempstead, our client are an award-winning company within international logistics and transport. We are looking to recruit a Transport Planning Coordinator to join their team. Are you an experienced transport planner looking for your next challenge? In this pivotal role, you will be responsible for planning and coordinating road transport operations, managing complex activities to ensure smooth and efficient deliveries across multiple countries. This is a full-time role working a 4 on 4 off shift pattern, which will include working over weekends. Our client do operate a hybrid working policy so weekend work can be done from home. Please note before applying; due to location, we can only consider candidates that drive and have access to a vehicle. On offer is a competitive salary ( 32,000 - 33,000) plus excellent benefits including: 25 days holiday (+ bank holidays) Company bonus scheme Hybrid working. Private Health Insurance. Enhanced Company Pension Scheme. Employee incentive programme Free parking. Key Responsibilities: Plan and schedule daily road transport operations, optimising routes and resources. Collaborate closely with drivers and partners to ensure schedules are met and operations remain on track Monitor vehicle movements to ensure smooth, efficient transport flows. Proactively monitor orders, prioritise outstanding shipments, and ensure everything is processed and delivered on schedule. Manage collections and deliveries, ensuring all transport data is recorded and maintained accurately in the system. Manage queries with a focus on prompt resolution to ensure consistently high service quality. Maintain high service standards by managing transport processes with precision and attention to detail. What We're Looking For: Significant operational experience and a proven track record in a comparable role within a transport and logistics environment. Minimum 3 - 4 years experience in route planning and route optimisation in an international road transport environment (HGV trucks in particular). Good understanding of legal compliance and regulations. Mature personality and confident with excellent interpersonal skills - must be able to manage challenging interactions with hauliers and drivers, while always maintaining a respectful and solution-oriented approach. Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations. Friendly, open-minded, and professional individual. Able to foster good relationships with colleagues, hauliers, customers, and management is essential. High energy and results-oriented, able to tackle problems involving variables in non-standardised situations. Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight. Thrives when working independently. Capable of making decisions and handling any situation that may arise within the team or across different areas of the business. Able to work under pressure - the logistics industry is fast-paced, and the candidate must handle high-pressure situations, particularly during peak seasons, while maintaining a structured and solution-driven mindset. Ability to handle multiple tasks and manage competing priorities effectively Quick learner - must be able to quickly understand our Transport Management System and company processes. Excellent communication skills and professional manners - as the role involves frequent interaction with management, customers, and hauliers. Proficient in MS Office - experience with Teams, Outlook, Word, Excel, and Office 365 is required. Committed to long-term employment - we are looking for someone who is seeking a stable, long-term role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Facilities Helpdesk Coordinator / Operations Coordinator Location: Caterham, Surrey Salary: £35,000 £40,000 DOE Contract: Full Time, Permanent Join Foxleys Foxleys is a well-established commercial building maintenance and refurbishment contractor delivering planned and reactive fabric maintenance services across London and the South East. Working with some of the UK's largest managing agents, including Savills, CBRE, Cushman & Wakefield, JLL and Knight Frank, we pride ourselves on delivering exceptional customer service, rapid response times and high-quality workmanship. Due to continued growth, we are looking for an organised and proactive Facilities Helpdesk Coordinator to become a key member of our operations team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem solving and takes pride in delivering excellent customer service. The Role You'll be at the heart of our business, coordinating reactive maintenance works from the moment they're reported through to completion. You'll communicate with clients, engineers and suppliers throughout the day, ensuring every job is managed efficiently while delivering the highest levels of customer service. No two days are ever the same. Key Responsibilities • Managing the helpdesk phone line and shared email inbox • Logging maintenance requests onto The BigChange system • Raising and allocating jobs to engineers • Scheduling reactive and planned maintenance works • Liaising with engineers throughout the day regarding attendance, progress and completion • Organising engineer diaries to maximise efficiency • Ordering and coordinating materials with suppliers • Updating clients with progress reports and job updates • Building strong relationships with commercial managing agents including Savills, CBRE, Cushman & Wakefield and other blue-chip clients • Monitoring outstanding jobs to ensure service level agreements (SLAs) are achieved • Uploading photographs, reports and completion information • Raising purchase orders where required • Ensuring all job information is accurate and up to date • Assisting with quotations and follow-up works • Supporting the Operations Manager with day-to-day scheduling and workload planning About You We're looking for someone who is highly organised, calm under pressure and enjoys working in a busy office environment. You'll be confident communicating with customers, engineers and suppliers and able to juggle multiple priorities throughout the day. Essential • Previous experience within a facilities management, maintenance or construction environment • Excellent telephone manner • Strong customer service skills • Excellent organisational skills • Ability to prioritise a busy workload • Good IT skills • High attention to detail • Excellent communication skills • Ability to work as part of a team Desirable • Experience using The BigChange system • Experience using CAFM or job management software • Previous Helpdesk or Scheduling experience • Knowledge of commercial building maintenance • Experience working with managing agents What We Offer • Competitive salary (£35,000 £40,000 DOE) • Company pension • 28 days annual leave including bank holidays • Ongoing training and development • Career progression opportunities • Friendly and supportive team • Modern office environment • Free on-site parking • Company events • Long-term job security with an established business operating since 1993 Why Join Foxleys At Foxleys, we believe our people are our greatest asset. We invest in our team, encourage progression from within and provide a supportive working environment where everyone contributes to the success of the business. You'll become part of a close-knit operations team responsible for delivering maintenance services to some of the UK's most prestigious commercial properties, with every day bringing new challenges and opportunities.
Jul 31, 2026
Full time
Facilities Helpdesk Coordinator / Operations Coordinator Location: Caterham, Surrey Salary: £35,000 £40,000 DOE Contract: Full Time, Permanent Join Foxleys Foxleys is a well-established commercial building maintenance and refurbishment contractor delivering planned and reactive fabric maintenance services across London and the South East. Working with some of the UK's largest managing agents, including Savills, CBRE, Cushman & Wakefield, JLL and Knight Frank, we pride ourselves on delivering exceptional customer service, rapid response times and high-quality workmanship. Due to continued growth, we are looking for an organised and proactive Facilities Helpdesk Coordinator to become a key member of our operations team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem solving and takes pride in delivering excellent customer service. The Role You'll be at the heart of our business, coordinating reactive maintenance works from the moment they're reported through to completion. You'll communicate with clients, engineers and suppliers throughout the day, ensuring every job is managed efficiently while delivering the highest levels of customer service. No two days are ever the same. Key Responsibilities • Managing the helpdesk phone line and shared email inbox • Logging maintenance requests onto The BigChange system • Raising and allocating jobs to engineers • Scheduling reactive and planned maintenance works • Liaising with engineers throughout the day regarding attendance, progress and completion • Organising engineer diaries to maximise efficiency • Ordering and coordinating materials with suppliers • Updating clients with progress reports and job updates • Building strong relationships with commercial managing agents including Savills, CBRE, Cushman & Wakefield and other blue-chip clients • Monitoring outstanding jobs to ensure service level agreements (SLAs) are achieved • Uploading photographs, reports and completion information • Raising purchase orders where required • Ensuring all job information is accurate and up to date • Assisting with quotations and follow-up works • Supporting the Operations Manager with day-to-day scheduling and workload planning About You We're looking for someone who is highly organised, calm under pressure and enjoys working in a busy office environment. You'll be confident communicating with customers, engineers and suppliers and able to juggle multiple priorities throughout the day. Essential • Previous experience within a facilities management, maintenance or construction environment • Excellent telephone manner • Strong customer service skills • Excellent organisational skills • Ability to prioritise a busy workload • Good IT skills • High attention to detail • Excellent communication skills • Ability to work as part of a team Desirable • Experience using The BigChange system • Experience using CAFM or job management software • Previous Helpdesk or Scheduling experience • Knowledge of commercial building maintenance • Experience working with managing agents What We Offer • Competitive salary (£35,000 £40,000 DOE) • Company pension • 28 days annual leave including bank holidays • Ongoing training and development • Career progression opportunities • Friendly and supportive team • Modern office environment • Free on-site parking • Company events • Long-term job security with an established business operating since 1993 Why Join Foxleys At Foxleys, we believe our people are our greatest asset. We invest in our team, encourage progression from within and provide a supportive working environment where everyone contributes to the success of the business. You'll become part of a close-knit operations team responsible for delivering maintenance services to some of the UK's most prestigious commercial properties, with every day bringing new challenges and opportunities.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Central London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Jul 31, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Central London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Hire Controller - Wokingham Job Opportunity : Customer Service Coordinator (Hire Desk) Location: Wokingham Contract Type: Temp To Perm Hourly Rate: starting at 13.50ph, depending on experience Working Pattern: Full Time Key Responsibilities : Raising Contracts: Ensure all contracts are processed efficiently. Dealing with Customer and Driver Queries: Provide outstanding support to our customers and drivers, ensuring their needs are met. Organising and Maintaining the Work Planner: Keep our operations running smoothly by managing schedules effectively. Taking New Orders: Facilitate new orders and maintain strong relationships with current customers. The ideal candidate Previous experience in the hire industry. Strong communication skills to handle a high volume of calls and enquiries. Ability to work under pressure in a fast-paced environment. Excellent time management and organisational skills. A proactive attitude. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 30, 2026
Full time
Hire Controller - Wokingham Job Opportunity : Customer Service Coordinator (Hire Desk) Location: Wokingham Contract Type: Temp To Perm Hourly Rate: starting at 13.50ph, depending on experience Working Pattern: Full Time Key Responsibilities : Raising Contracts: Ensure all contracts are processed efficiently. Dealing with Customer and Driver Queries: Provide outstanding support to our customers and drivers, ensuring their needs are met. Organising and Maintaining the Work Planner: Keep our operations running smoothly by managing schedules effectively. Taking New Orders: Facilitate new orders and maintain strong relationships with current customers. The ideal candidate Previous experience in the hire industry. Strong communication skills to handle a high volume of calls and enquiries. Ability to work under pressure in a fast-paced environment. Excellent time management and organisational skills. A proactive attitude. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Coordinator for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide. Operational hours Monday to Friday 8.00am - 6.00pm (Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm) 1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half. Duties will include: Role will involve receiving calls from customers to report breakdowns Receiving and processing parts orders Update Key Account call reports as required Invoicing third party contractors when required for service/installation works Dispatch calls to Field Service Technicians Raise quotations and chase when outstanding Issuing of daily/weekly call reports to relevant customers Raise purchase orders as required For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB67 Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Jul 30, 2026
Full time
The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Coordinator for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide. Operational hours Monday to Friday 8.00am - 6.00pm (Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm) 1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half. Duties will include: Role will involve receiving calls from customers to report breakdowns Receiving and processing parts orders Update Key Account call reports as required Invoicing third party contractors when required for service/installation works Dispatch calls to Field Service Technicians Raise quotations and chase when outstanding Issuing of daily/weekly call reports to relevant customers Raise purchase orders as required For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB67 Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Company Profile CBRE is a leading provider of integrated facilities and corporate real estate management services. Our mission is to realise the potential of our clients, professionals and partners by building the real estate solutions of the future. We are seeking a proactive and service-focused MAC Coordinator to support the delivery of Moves and Changes, occupancy management, and workplace change activities across the UK estate. The role will help coordinate move requests from start to finish, maintain accurate occupancy data, support reporting, and work closely with FM, Workplace Services, Real Estate, stakeholders, end users, and external suppliers to ensure a smooth and professional workplace experience. The role will also provide general support for ad hoc CAD requests and contribute to small project work as needed, under guidance from a senior MAC team member. Role Summary: Key responsibilities include: Supporting the MAC Lead with moves, changes, occupancy management, and minor project activity. Helping deliver UK moves from initial request through to completion, aligned with internal processes and service expectations. Maintaining and updating the Manhattan Occupancy Management system . Acting as a point of contact and escalation route for CBRE across occupancy and MAC-related processes. Building strong relationships with stakeholders across Jefferies, CBRE teams, Workplace Services, Real Estate, and end users. Reporting on occupancy information, MAC activity, and minor project progress. Assisting with test fits across the client's Real Estate portfolio Managing offsite furniture storage with external suppliers and monitoring stock levels. Ensuring delivery against contract requirements, KPIs, SLAs, and reporting obligations. Experience Required: Experience working in a similar service-focused role within a fast-paced environment. Strong customer service skills and the ability to maintain high service standards with colleagues and stakeholders. AutoCAD experience. Experience managing/coordinating workplace moves, changes and occupancy processes. Ability to manage multiple tasks at once and deliver work to agreed outcomes and deadlines. Strong administrative and reporting capability, particularly around occupancy data, MAC activities, and project progress. High level of Microsoft computer literacy, including Excel, PowerPoint, Word. Ability to build and maintain positive relationships with internal teams, client stakeholders, end users, and external suppliers. Desirable Previous experience within Banking or Professional Services environments. Experience using or maintaining an occupancy management system/desk booking tool, specifically Manhattan One/Space Scheduler Knowledge of furniture systems, reconfiguration processes, and workplace furniture stock management. Experience working in or supporting a trading floor environment. Experience managing offsite storage and liaising with external suppliers. Aptitudes Highly service-minded with a strong focus on customer experience. Self-starter who can work independently and consistently deliver to required outcomes. Numerate, accurate, and detail-focused. Confident, proactive, and able to use initiative. Flexible and able to prioritise competing tasks and deadlines. Strong verbal and written communication skills. Positive attitude and professional approach to handling general support and ad hoc tasks. Able to collaborate effectively across multiple teams, including FM, Workplace Services, Real Estate, account leadership, and client stakeholders.
Jul 30, 2026
Full time
Company Profile CBRE is a leading provider of integrated facilities and corporate real estate management services. Our mission is to realise the potential of our clients, professionals and partners by building the real estate solutions of the future. We are seeking a proactive and service-focused MAC Coordinator to support the delivery of Moves and Changes, occupancy management, and workplace change activities across the UK estate. The role will help coordinate move requests from start to finish, maintain accurate occupancy data, support reporting, and work closely with FM, Workplace Services, Real Estate, stakeholders, end users, and external suppliers to ensure a smooth and professional workplace experience. The role will also provide general support for ad hoc CAD requests and contribute to small project work as needed, under guidance from a senior MAC team member. Role Summary: Key responsibilities include: Supporting the MAC Lead with moves, changes, occupancy management, and minor project activity. Helping deliver UK moves from initial request through to completion, aligned with internal processes and service expectations. Maintaining and updating the Manhattan Occupancy Management system . Acting as a point of contact and escalation route for CBRE across occupancy and MAC-related processes. Building strong relationships with stakeholders across Jefferies, CBRE teams, Workplace Services, Real Estate, and end users. Reporting on occupancy information, MAC activity, and minor project progress. Assisting with test fits across the client's Real Estate portfolio Managing offsite furniture storage with external suppliers and monitoring stock levels. Ensuring delivery against contract requirements, KPIs, SLAs, and reporting obligations. Experience Required: Experience working in a similar service-focused role within a fast-paced environment. Strong customer service skills and the ability to maintain high service standards with colleagues and stakeholders. AutoCAD experience. Experience managing/coordinating workplace moves, changes and occupancy processes. Ability to manage multiple tasks at once and deliver work to agreed outcomes and deadlines. Strong administrative and reporting capability, particularly around occupancy data, MAC activities, and project progress. High level of Microsoft computer literacy, including Excel, PowerPoint, Word. Ability to build and maintain positive relationships with internal teams, client stakeholders, end users, and external suppliers. Desirable Previous experience within Banking or Professional Services environments. Experience using or maintaining an occupancy management system/desk booking tool, specifically Manhattan One/Space Scheduler Knowledge of furniture systems, reconfiguration processes, and workplace furniture stock management. Experience working in or supporting a trading floor environment. Experience managing offsite storage and liaising with external suppliers. Aptitudes Highly service-minded with a strong focus on customer experience. Self-starter who can work independently and consistently deliver to required outcomes. Numerate, accurate, and detail-focused. Confident, proactive, and able to use initiative. Flexible and able to prioritise competing tasks and deadlines. Strong verbal and written communication skills. Positive attitude and professional approach to handling general support and ad hoc tasks. Able to collaborate effectively across multiple teams, including FM, Workplace Services, Real Estate, account leadership, and client stakeholders.
Service Coordinator Part-Time Oxford 3 Days per Week Are you an organised and proactive coordinator who enjoys keeping things running smoothly? We're looking for a Technical Service Coordinator to join a busy team supporting the maintenance and performance of specialist equipment within a healthcare environment. This is a varied role where you'll coordinate planned and reactive maintenance, manage service requests, liaise with engineers, subcontractors and internal stakeholders, monitor equipment performance and maintain accurate service records. You'll also produce reports, track work orders, escalate issues where required and help ensure service levels and contractual KPIs are achieved. About you We're looking for someone who has: Previous experience in a service coordination, operations, helpdesk or administration role Excellent organisational skills and the ability to manage multiple priorities Strong communication and stakeholder management skills Good IT skills, including Microsoft Office A proactive approach with excellent attention to detail Experience within engineering, facilities, technical support or healthcare would be advantageous, but healthcare experience isn't essential . We're open to candidates with strong transferable skills from other industries.
Jul 30, 2026
Full time
Service Coordinator Part-Time Oxford 3 Days per Week Are you an organised and proactive coordinator who enjoys keeping things running smoothly? We're looking for a Technical Service Coordinator to join a busy team supporting the maintenance and performance of specialist equipment within a healthcare environment. This is a varied role where you'll coordinate planned and reactive maintenance, manage service requests, liaise with engineers, subcontractors and internal stakeholders, monitor equipment performance and maintain accurate service records. You'll also produce reports, track work orders, escalate issues where required and help ensure service levels and contractual KPIs are achieved. About you We're looking for someone who has: Previous experience in a service coordination, operations, helpdesk or administration role Excellent organisational skills and the ability to manage multiple priorities Strong communication and stakeholder management skills Good IT skills, including Microsoft Office A proactive approach with excellent attention to detail Experience within engineering, facilities, technical support or healthcare would be advantageous, but healthcare experience isn't essential . We're open to candidates with strong transferable skills from other industries.
Facilities Manager Location: South East London Salary: 45,000 + benefits Contract: Monday - Friday: 8am - 5pm The Opportunity Are you an organised, process-driven Facilities Management professional looking to lead service delivery on a high-profile public sector contract? We are seeking a proactive Facilities Manager to play a pivotal role in leading operational excellence across a landmark PFI educational portfolio. Managing a diverse team of Premises Assistants, Engineers, and Helpdesk coordinators, this hybrid role blends hands-on team leadership, statutory compliance governance, contract administration, and client diplomacy. If you are a structured manager with an analytical eye for detail, comfortable coordinating both hard and soft FM services on a fast-paced contract, this role offers an exceptional platform for professional development and career progression. Key Responsibilities Operational Leadership & Compliance Service Coordination: Support the Contract Manager in overseeing the daily delivery of both Hard and Soft FM services across the portfolio, ensuring high standards of estate safety and presentation. Health, Safety & Compliance: Ensure 100% compliance with statutory requirements, maintaining the site compliance tracker and ensuring all operations adhere to strict Health & Safety legislation. Performance Governance: Drive operational performance to meet and exceed contractual SLAs and KPIs, minimising downtime and resolving potential service shortfalls proactively. Contract & Financial Administration Paymech Coordination: Manage the administrative workflows relating to contractual performance, including calculating any unavailability or performance deductions for the Contract Manager's verification. Operational Reporting: Take ownership of administrative reporting, CAFM system management, and formal minute-taking during key stakeholder and operational meetings. Client Liaison: Act as a key point of contact for school department heads, client representatives, and corporate management partners, ensuring seamless communication. HR & Team Coordination Vetting & Onboarding: Administer the full recruitment life cycle for site-based staff, managing the critical DBS vetting and security clearance renewal processes. Performance & Development: Oversee the staff training matrix, coordinate employee development reviews (EDRs), and manage new starter inductions and probationary reviews. Resource Management: Supervise and direct the shift schedules and daily workloads of the on-site Premises Assistants, Helpdesk operators, and engineering staff. What We Are Looking For Essential Skills & Experience: Technical & Compliance IQ: A strong background in FM compliance, CAFM systems, COSHH, and statutory site health and safety standards. Analytical Admin Capability: Experience managing contract administration, reporting, and tracking contractual performance parameters (Paymech). Communication & Presence: Exceptional communication, stakeholder management, and report-writing skills, with the ability to liaise with clients at all operational levels. IT Literacy: Highly proficient in utilising MS Office and Google Workspace tools. Highly Desirable: Contract Environments: Prior experience working within a schools or educational environment. PFI Contract Exposure: Experience operating within a Private Finance Initiative (PFI) contract framework. Financial Awareness: Familiarity with basic financial metrics and operational reporting systems. What We Offer Competitive Salary: Highly competitive base salary with structured performance reviews. Elite Professional Growth: Clear development pathways and corporate training opportunities within a global FM provider. Comprehensive Benefits: A generous pension scheme, lifestyle perks, and a supportive, collaborative team culture. If you are an organised FM professional ready to step into a key leadership role on a flagship public sector contract, apply today to arrange a confidential discussion. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 30, 2026
Full time
Facilities Manager Location: South East London Salary: 45,000 + benefits Contract: Monday - Friday: 8am - 5pm The Opportunity Are you an organised, process-driven Facilities Management professional looking to lead service delivery on a high-profile public sector contract? We are seeking a proactive Facilities Manager to play a pivotal role in leading operational excellence across a landmark PFI educational portfolio. Managing a diverse team of Premises Assistants, Engineers, and Helpdesk coordinators, this hybrid role blends hands-on team leadership, statutory compliance governance, contract administration, and client diplomacy. If you are a structured manager with an analytical eye for detail, comfortable coordinating both hard and soft FM services on a fast-paced contract, this role offers an exceptional platform for professional development and career progression. Key Responsibilities Operational Leadership & Compliance Service Coordination: Support the Contract Manager in overseeing the daily delivery of both Hard and Soft FM services across the portfolio, ensuring high standards of estate safety and presentation. Health, Safety & Compliance: Ensure 100% compliance with statutory requirements, maintaining the site compliance tracker and ensuring all operations adhere to strict Health & Safety legislation. Performance Governance: Drive operational performance to meet and exceed contractual SLAs and KPIs, minimising downtime and resolving potential service shortfalls proactively. Contract & Financial Administration Paymech Coordination: Manage the administrative workflows relating to contractual performance, including calculating any unavailability or performance deductions for the Contract Manager's verification. Operational Reporting: Take ownership of administrative reporting, CAFM system management, and formal minute-taking during key stakeholder and operational meetings. Client Liaison: Act as a key point of contact for school department heads, client representatives, and corporate management partners, ensuring seamless communication. HR & Team Coordination Vetting & Onboarding: Administer the full recruitment life cycle for site-based staff, managing the critical DBS vetting and security clearance renewal processes. Performance & Development: Oversee the staff training matrix, coordinate employee development reviews (EDRs), and manage new starter inductions and probationary reviews. Resource Management: Supervise and direct the shift schedules and daily workloads of the on-site Premises Assistants, Helpdesk operators, and engineering staff. What We Are Looking For Essential Skills & Experience: Technical & Compliance IQ: A strong background in FM compliance, CAFM systems, COSHH, and statutory site health and safety standards. Analytical Admin Capability: Experience managing contract administration, reporting, and tracking contractual performance parameters (Paymech). Communication & Presence: Exceptional communication, stakeholder management, and report-writing skills, with the ability to liaise with clients at all operational levels. IT Literacy: Highly proficient in utilising MS Office and Google Workspace tools. Highly Desirable: Contract Environments: Prior experience working within a schools or educational environment. PFI Contract Exposure: Experience operating within a Private Finance Initiative (PFI) contract framework. Financial Awareness: Familiarity with basic financial metrics and operational reporting systems. What We Offer Competitive Salary: Highly competitive base salary with structured performance reviews. Elite Professional Growth: Clear development pathways and corporate training opportunities within a global FM provider. Comprehensive Benefits: A generous pension scheme, lifestyle perks, and a supportive, collaborative team culture. If you are an organised FM professional ready to step into a key leadership role on a flagship public sector contract, apply today to arrange a confidential discussion. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Quality Control Operator Berkhamsted Monday-Friday 9:00am-5:30pm We're recruiting for a Quality Control Operator to join a busy and dynamic team in Berkhamsted. This is an excellent opportunity for someone who is detail-oriented, organised, and committed to delivering high-quality work. In this role you'll be working closely with the creative and design team, supporting quality control processes while also assisting with design-related tasks. It would suit someone with a graphic design, creative, or design-related background , or someone who is highly enthusiastic about design and keen to develop in this space. The Role You will be responsible for checking work for accuracy and quality, ensuring it meets client requirements and internal processes. You'll play a key role in maintaining high standards, supporting on-time delivery, and promoting a culture of quality across the business. Alongside quality control responsibilities, you'll also support the wider creative team with a variety of design-related tasks. Key Responsibilities Quality Control Proofread and quality check work using approved techniques and QC software Ensure Operators follow the latest specifications Complete all necessary checks and approvals, including checklists Identify and clearly mark errors so they can be corrected easily Monitor performance and record relevant data for reports Highlight quality concerns to management promptly Follow the company's Quality & Environmental Policy and Standard Operating Procedures Promote a culture of quality and continuous improvement Creative & Design Support Building design presentation decks Supporting with renders General creative/design team assistance Supporting with QC across creative output Assisting with range reviews Skills & Qualities Excellent attention to detail and accuracy Strong organisational skills Good communication and teamwork Ability to follow processes and procedures carefully Proactive in identifying and resolving issues Interest in design, branding or creative work (desirable) Graphic design or creative background (desirable but not essential) This is a fantastic opportunity to join a collaborative team where you can develop your skills across both quality control and creative support , with plenty of variety in your day-to-day work. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jul 30, 2026
Full time
Quality Control Operator Berkhamsted Monday-Friday 9:00am-5:30pm We're recruiting for a Quality Control Operator to join a busy and dynamic team in Berkhamsted. This is an excellent opportunity for someone who is detail-oriented, organised, and committed to delivering high-quality work. In this role you'll be working closely with the creative and design team, supporting quality control processes while also assisting with design-related tasks. It would suit someone with a graphic design, creative, or design-related background , or someone who is highly enthusiastic about design and keen to develop in this space. The Role You will be responsible for checking work for accuracy and quality, ensuring it meets client requirements and internal processes. You'll play a key role in maintaining high standards, supporting on-time delivery, and promoting a culture of quality across the business. Alongside quality control responsibilities, you'll also support the wider creative team with a variety of design-related tasks. Key Responsibilities Quality Control Proofread and quality check work using approved techniques and QC software Ensure Operators follow the latest specifications Complete all necessary checks and approvals, including checklists Identify and clearly mark errors so they can be corrected easily Monitor performance and record relevant data for reports Highlight quality concerns to management promptly Follow the company's Quality & Environmental Policy and Standard Operating Procedures Promote a culture of quality and continuous improvement Creative & Design Support Building design presentation decks Supporting with renders General creative/design team assistance Supporting with QC across creative output Assisting with range reviews Skills & Qualities Excellent attention to detail and accuracy Strong organisational skills Good communication and teamwork Ability to follow processes and procedures carefully Proactive in identifying and resolving issues Interest in design, branding or creative work (desirable) Graphic design or creative background (desirable but not essential) This is a fantastic opportunity to join a collaborative team where you can develop your skills across both quality control and creative support , with plenty of variety in your day-to-day work. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Jul 30, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Scheduling Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Jul 30, 2026
Full time
Scheduling Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Randstad Construction & Property
Stoke-on-trent, Staffordshire
Randstad are currently partnering with one of the UK's fastest-growing safety and compliance businesses to find a highly organised Administration Support and Scheduler to join their Water Hygiene division at their Stoke Head Office. If you thrive in a fast-paced environment and love being the organisational glue that holds a team together, this is for you. Operating much like a dynamic help-desk coordinator, you will be the vital link connecting clients, field engineers, and the technical laboratory team. Our client is looking for a proactive problem-solver who wants to build a long-term career with a business that truly values its back-office staff. Location: Stoke Salary: 25,500 - 28,000 Working hours: 37.5 hours Package: 25 days holiday, increasing by 1 day every year Stakeholder Pension, Life cover, Employee Assistance Programme, and a Health policy Total flexibility to choose a standard company car, a commercial van, or opt for a cash allowance What you'll actually be doing day-to-day: You will take charge of planning, scheduling, and diarising water hygiene site works, making sure engineers are allocated efficiently and routes are optimised to minimise downtime. You'll be the friendly, professional voice on the phone, liaising with client sites to arrange access, confirm appointments, and swiftly manage any scheduling curve-balls or conflicts. You will act as the primary coordination point between the field engineers out on the road and the central operations team. You will coordinate the receipt of laboratory analysis, ensure data is accurately tracked, and liaise directly with the Service Chemist regarding sample statuses and follow-up actions. You'll maintain highly accurate administrative records, job schedules, and file lab results to ensure everything meets strict audit and compliance standards. What you need to bring to the table: To succeed in this role, you need to hold strong organisational and time-management skills; multi-tasking and prioritising tasks when necessary. High attention to detail who communicates wonderfully, both over the phone and in writing. You must be fully IT literate and comfortable using Microsoft Office (Outlook, Excel, Word) alongside internal scheduling systems. You'll need a calm, problem-solving mindset to handle operational changes and scheduling clashes. It would be beneficial to have an understanding of compliance-driven environments (like water hygiene or similar regulated services) Ready to become the organisational heart of a thriving team? Apply through Randstad today and let's have a chat! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 30, 2026
Full time
Randstad are currently partnering with one of the UK's fastest-growing safety and compliance businesses to find a highly organised Administration Support and Scheduler to join their Water Hygiene division at their Stoke Head Office. If you thrive in a fast-paced environment and love being the organisational glue that holds a team together, this is for you. Operating much like a dynamic help-desk coordinator, you will be the vital link connecting clients, field engineers, and the technical laboratory team. Our client is looking for a proactive problem-solver who wants to build a long-term career with a business that truly values its back-office staff. Location: Stoke Salary: 25,500 - 28,000 Working hours: 37.5 hours Package: 25 days holiday, increasing by 1 day every year Stakeholder Pension, Life cover, Employee Assistance Programme, and a Health policy Total flexibility to choose a standard company car, a commercial van, or opt for a cash allowance What you'll actually be doing day-to-day: You will take charge of planning, scheduling, and diarising water hygiene site works, making sure engineers are allocated efficiently and routes are optimised to minimise downtime. You'll be the friendly, professional voice on the phone, liaising with client sites to arrange access, confirm appointments, and swiftly manage any scheduling curve-balls or conflicts. You will act as the primary coordination point between the field engineers out on the road and the central operations team. You will coordinate the receipt of laboratory analysis, ensure data is accurately tracked, and liaise directly with the Service Chemist regarding sample statuses and follow-up actions. You'll maintain highly accurate administrative records, job schedules, and file lab results to ensure everything meets strict audit and compliance standards. What you need to bring to the table: To succeed in this role, you need to hold strong organisational and time-management skills; multi-tasking and prioritising tasks when necessary. High attention to detail who communicates wonderfully, both over the phone and in writing. You must be fully IT literate and comfortable using Microsoft Office (Outlook, Excel, Word) alongside internal scheduling systems. You'll need a calm, problem-solving mindset to handle operational changes and scheduling clashes. It would be beneficial to have an understanding of compliance-driven environments (like water hygiene or similar regulated services) Ready to become the organisational heart of a thriving team? Apply through Randstad today and let's have a chat! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
