Title: Groundworker South West London Contra ct Type: Permanent Full time 40 hours per week Salary: 35,530 per annum single trade Grade: 5 Reporting Office: Sidcup DA14 5HU Working Location: South West London Persona: Mobile/Field Based Worker Working Pattern: 8 to 5 Monday to Friday. Call outs per rota basis Closing Date: 6th August 2026 at 9am Please click here for the role profile - Groundworker Role Profile.docx Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous Applicants May Not Apply - (if prior applications were regretted within 12 weeks) With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Join our Repairs Team: We have a fantastic opportunity for an experienced Groundworker to become part of our in-house Maintenance Team. A company vehicle for business use, PDA fuel card, Uniform and PPE and parking paid will all be provided. Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. The role will include all aspects of groundwork need to have experience in Fencing, Brickwork and pointing. Concrete works, and Slabbing. We welcome knowledge of additional trades. Candidates will have experience in drainage repair and renewing, flagging, fencing, concrete works, tarmac patching, and manhole repairs. We also carry out High Pressure water jetting of drains, experience of jetting isn't required as full training will be provided to the right candidate. The focus will be on high-quality work, outstanding customer service and the right first-time attitude. You will be required to work as part of a larger team as part of this role. The role requires a knowledge of building and housing preferably with the Social Housing Environment. Customer Service skills and ability to deal with vulnerable people. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Aug 04, 2026
Full time
Title: Groundworker South West London Contra ct Type: Permanent Full time 40 hours per week Salary: 35,530 per annum single trade Grade: 5 Reporting Office: Sidcup DA14 5HU Working Location: South West London Persona: Mobile/Field Based Worker Working Pattern: 8 to 5 Monday to Friday. Call outs per rota basis Closing Date: 6th August 2026 at 9am Please click here for the role profile - Groundworker Role Profile.docx Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous Applicants May Not Apply - (if prior applications were regretted within 12 weeks) With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Join our Repairs Team: We have a fantastic opportunity for an experienced Groundworker to become part of our in-house Maintenance Team. A company vehicle for business use, PDA fuel card, Uniform and PPE and parking paid will all be provided. Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. The role will include all aspects of groundwork need to have experience in Fencing, Brickwork and pointing. Concrete works, and Slabbing. We welcome knowledge of additional trades. Candidates will have experience in drainage repair and renewing, flagging, fencing, concrete works, tarmac patching, and manhole repairs. We also carry out High Pressure water jetting of drains, experience of jetting isn't required as full training will be provided to the right candidate. The focus will be on high-quality work, outstanding customer service and the right first-time attitude. You will be required to work as part of a larger team as part of this role. The role requires a knowledge of building and housing preferably with the Social Housing Environment. Customer Service skills and ability to deal with vulnerable people. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Title: Property Manager - LLR (London Living Rent) Contract Type: Fixed Term Contract - End of March 2027 - Full Time - 35 hours Salary: 37,451 per annum to 41,045 per annum (London weighted salary) dependant on experience plus ECU allowance if policy requirements are met Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ) Closing Date: 7th August June 2026 - 23:00 Interview Details: Face to Face at Our Stratford offices - date yet to be confirmed Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile - Property Manager LLR NV.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join L&Q's Growing London Living Rent Team - Be Part of the Journey to Home Ownership L&Q's London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital-helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we're proud to be making a real difference. We're now looking for an experienced Property Manager to join our passionate and high-performing team. If you're driven by customer impact, thrive in a fast-paced environment, and want to be part of something meaningful, we'd love to hear from you. Your impact in the role: As a Property Manager in our LLR team, you'll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include: Maximising rental income and minimising void periods across your portfolio. Supporting property acquisitions and onboarding new homes into the LLR scheme. Ensuring compliance with all relevant legislation and internal standards. Delivering exceptional customer service to a diverse resident base. Managing tenancies and assets to ensure long-term sustainability. Conducting routine checks to identify fraud, subletting, and tenancy breaches. What You'll Bring We're looking for individuals who are proactive, solutions-focused, and passionate about housing. You'll need: Proven experience in property management and lettings , ideally within the private rented sector. A strong understanding of London Living Rent and its role in the housing market. Excellent communication and customer service skills. A track record of meeting targets and deadlines in a commercial environment. Confidence in using Microsoft Office , Teams, and CRM systems (especially Microsoft D365). Experience in tenancy renewals, complaint resolution , and legal tenancy processes. Knowledge of Assured Shorthold Tenancies , legal notices, and arrears management. Why Join Us? Be part of a mission-driven organisation helping Londoners into home ownership. Work in a collaborative and supportive team that values innovation and impact. Enjoy a role where no two days are the same , and your work truly matters. Note: This role will be office-based more than the standard 1-2 days per week until training is completed. Ready to Make a Difference? If you're ready to bring your energy, expertise, and passion to L&Q's London Living Rent team, apply now and help shape the future of affordable housing in London. This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Aug 04, 2026
Full time
Title: Property Manager - LLR (London Living Rent) Contract Type: Fixed Term Contract - End of March 2027 - Full Time - 35 hours Salary: 37,451 per annum to 41,045 per annum (London weighted salary) dependant on experience plus ECU allowance if policy requirements are met Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ) Closing Date: 7th August June 2026 - 23:00 Interview Details: Face to Face at Our Stratford offices - date yet to be confirmed Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile - Property Manager LLR NV.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join L&Q's Growing London Living Rent Team - Be Part of the Journey to Home Ownership L&Q's London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital-helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we're proud to be making a real difference. We're now looking for an experienced Property Manager to join our passionate and high-performing team. If you're driven by customer impact, thrive in a fast-paced environment, and want to be part of something meaningful, we'd love to hear from you. Your impact in the role: As a Property Manager in our LLR team, you'll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include: Maximising rental income and minimising void periods across your portfolio. Supporting property acquisitions and onboarding new homes into the LLR scheme. Ensuring compliance with all relevant legislation and internal standards. Delivering exceptional customer service to a diverse resident base. Managing tenancies and assets to ensure long-term sustainability. Conducting routine checks to identify fraud, subletting, and tenancy breaches. What You'll Bring We're looking for individuals who are proactive, solutions-focused, and passionate about housing. You'll need: Proven experience in property management and lettings , ideally within the private rented sector. A strong understanding of London Living Rent and its role in the housing market. Excellent communication and customer service skills. A track record of meeting targets and deadlines in a commercial environment. Confidence in using Microsoft Office , Teams, and CRM systems (especially Microsoft D365). Experience in tenancy renewals, complaint resolution , and legal tenancy processes. Knowledge of Assured Shorthold Tenancies , legal notices, and arrears management. Why Join Us? Be part of a mission-driven organisation helping Londoners into home ownership. Work in a collaborative and supportive team that values innovation and impact. Enjoy a role where no two days are the same , and your work truly matters. Note: This role will be office-based more than the standard 1-2 days per week until training is completed. Ready to Make a Difference? If you're ready to bring your energy, expertise, and passion to L&Q's London Living Rent team, apply now and help shape the future of affordable housing in London. This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Title: Neighbourhood Housing Lead Contract Type: X2 Roles available 1 perm covering Walthamstow 1 12m FTC Covering Essex Salary: 37451 per annum to 41045 per annum (London weighted salary) , dependant on experience Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Working Pattern: Monday to Friday 9-5 Closing Date: 6th August Interview Details: Interviews will be held face to face in our stratford office on a date yet ot be confirmed. Plese click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our East London Housing Managment Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around (Apply online only) homes. What you'll bring: You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have demonstrable experience in a similar role. Have a valid license and access to a car for work use. DBS For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Aug 04, 2026
Full time
Title: Neighbourhood Housing Lead Contract Type: X2 Roles available 1 perm covering Walthamstow 1 12m FTC Covering Essex Salary: 37451 per annum to 41045 per annum (London weighted salary) , dependant on experience Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Working Pattern: Monday to Friday 9-5 Closing Date: 6th August Interview Details: Interviews will be held face to face in our stratford office on a date yet ot be confirmed. Plese click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our East London Housing Managment Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around (Apply online only) homes. What you'll bring: You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have demonstrable experience in a similar role. Have a valid license and access to a car for work use. DBS For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Title: Carpenter Multi Trade Contract Type: Permanent, Full time, 40 hours Salary: 41,200 per annum Grade: 05 Working Location: South West London and surrounding areas Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Closing Date: 6th August 2026 at 9am Interview Date: 11th August 2026 Please click here for the role profile - Role Profile - Carpenter.doc Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Join our Repairs Team at L&Q: Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. This is an excellent opportunity to join a busy and well-established team, carrying out a diverse range of repairs and maintenance work across our housing stock. It is essential to have a manual driving license to carry out this role. Your impact in the role: Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs. It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction. Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring: • Sound working trade knowledge and experience • Experience gained within a Maintenance, site and/or Housing environment . NVQ or equivalent preferred • Able to deliver excellent customer service • Right first-time approach • Health and Safety Conscious • Previous experience in a similar role • Wide range of Multi trade skills If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Aug 04, 2026
Full time
Title: Carpenter Multi Trade Contract Type: Permanent, Full time, 40 hours Salary: 41,200 per annum Grade: 05 Working Location: South West London and surrounding areas Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Closing Date: 6th August 2026 at 9am Interview Date: 11th August 2026 Please click here for the role profile - Role Profile - Carpenter.doc Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Join our Repairs Team at L&Q: Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. This is an excellent opportunity to join a busy and well-established team, carrying out a diverse range of repairs and maintenance work across our housing stock. It is essential to have a manual driving license to carry out this role. Your impact in the role: Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs. It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction. Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring: • Sound working trade knowledge and experience • Experience gained within a Maintenance, site and/or Housing environment . NVQ or equivalent preferred • Able to deliver excellent customer service • Right first-time approach • Health and Safety Conscious • Previous experience in a similar role • Wide range of Multi trade skills If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Your new company You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe accommodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible outcomes. Your new role As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported accommodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include: Managing a caseload of clients and delivering holistic, trauma-informed support Conducting risk and needs assessments, safety planning and ongoing case reviews Supporting service users to access their rights, entitlements and external services (e.g. health, housing, legal and wellbeing support) Advocating for clients within the National Referral Mechanism and wider support systems Maintaining a safe and secure accommodation environment, including health and safety compliance Supporting clients with move-in, integration, daily living, and move-on planning Working collaboratively with multi-agency partners to achieve positive outcomes Accurately recording casework and maintaining compliance with safeguarding and organisational standards This is a fast-paced and rewarding role that requires resilience, empathy and the ability to manage complex and often challenging situations. What you'll need to succeed To be successful in this role, you will bring: Experience working with vulnerable adults and/or families in a support setting Strong understanding of safeguarding, risk assessment and trauma-informed practice Knowledge of modern slavery, human trafficking, or related areas (e.g. domestic abuse, homelessness, asylum support) Ability to manage complex caseloads and work to deadlines and performance targets Excellent interpersonal and communication skills, with the ability to build trust and rapport Experience working collaboratively with external agencies and stakeholders Strong organisational skills and the ability to prioritise in a demanding environment Competence in Microsoft Office and case management systems You will also demonstrate resilience, empathy and a genuine commitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010. What you'll get in return In return, you will receive competitive benefits package and the opportunity to make a genuine difference in people's lives, including: Salary of 25,287 - 27,993 (dependent on experience) 25 days annual leave (plus bank holidays), increasing with service Additional wellbeing day and annual leave purchase scheme Mileage allowance for travel Pension contribution (5% employer) Access to training, development and clinical supervision Employee Assistance Programme Regular team away days and a supportive working environment You will also gain invaluable experience working within a specialist service, contributing to life-changing outcomes for vulnerable individuals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Full time
Your new company You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe accommodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible outcomes. Your new role As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported accommodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include: Managing a caseload of clients and delivering holistic, trauma-informed support Conducting risk and needs assessments, safety planning and ongoing case reviews Supporting service users to access their rights, entitlements and external services (e.g. health, housing, legal and wellbeing support) Advocating for clients within the National Referral Mechanism and wider support systems Maintaining a safe and secure accommodation environment, including health and safety compliance Supporting clients with move-in, integration, daily living, and move-on planning Working collaboratively with multi-agency partners to achieve positive outcomes Accurately recording casework and maintaining compliance with safeguarding and organisational standards This is a fast-paced and rewarding role that requires resilience, empathy and the ability to manage complex and often challenging situations. What you'll need to succeed To be successful in this role, you will bring: Experience working with vulnerable adults and/or families in a support setting Strong understanding of safeguarding, risk assessment and trauma-informed practice Knowledge of modern slavery, human trafficking, or related areas (e.g. domestic abuse, homelessness, asylum support) Ability to manage complex caseloads and work to deadlines and performance targets Excellent interpersonal and communication skills, with the ability to build trust and rapport Experience working collaboratively with external agencies and stakeholders Strong organisational skills and the ability to prioritise in a demanding environment Competence in Microsoft Office and case management systems You will also demonstrate resilience, empathy and a genuine commitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010. What you'll get in return In return, you will receive competitive benefits package and the opportunity to make a genuine difference in people's lives, including: Salary of 25,287 - 27,993 (dependent on experience) 25 days annual leave (plus bank holidays), increasing with service Additional wellbeing day and annual leave purchase scheme Mileage allowance for travel Pension contribution (5% employer) Access to training, development and clinical supervision Employee Assistance Programme Regular team away days and a supportive working environment You will also gain invaluable experience working within a specialist service, contributing to life-changing outcomes for vulnerable individuals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Contracts Manager Internal & External Planned Maintenance - Social Housing £75,000-£85,000 plus package (dependant on experience) plus car allowance My client are currently looking for an experienced Senior Contract Manager to join their growing business. They are looking for someone to head up a newly won contract and join the business in an exciting period of growth. Within this position you will be responsible for managing the delivery of SHDF & Planned Maintenance schemes across London & Kent. Projects that are being delivered will include re-cladding of high & low rise tower blocks and scattered properties on housing stock in North London. The Role; Within this role, you will be responsible for ensuring P&L, budgets and deadlines are met. You would also be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and subcontractors. You will report directly in to the Operations manager who will support you in making the contracts successful The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintenance and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A Strong knowledge around BSR and the building safety act as well as strong IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. A valid SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer on going training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Aug 04, 2026
Full time
Contracts Manager Internal & External Planned Maintenance - Social Housing £75,000-£85,000 plus package (dependant on experience) plus car allowance My client are currently looking for an experienced Senior Contract Manager to join their growing business. They are looking for someone to head up a newly won contract and join the business in an exciting period of growth. Within this position you will be responsible for managing the delivery of SHDF & Planned Maintenance schemes across London & Kent. Projects that are being delivered will include re-cladding of high & low rise tower blocks and scattered properties on housing stock in North London. The Role; Within this role, you will be responsible for ensuring P&L, budgets and deadlines are met. You would also be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and subcontractors. You will report directly in to the Operations manager who will support you in making the contracts successful The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintenance and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A Strong knowledge around BSR and the building safety act as well as strong IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. A valid SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer on going training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Full time
Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Quality Assurance Lead Office based - Sheffield Salary: 37,000 - 40,000 Are you passionate about driving quality, compliance and continuous improvement? We are looking for an experienced Quality Assurance Lead to provide independent oversight of service quality, governance and regulatory compliance across a growing organisation. This is a pivotal role offering the opportunity to influence standards, identify areas for improvement and provide assurance directly to senior leadership. Working autonomously from operational teams, you will carry out audits, inspections and reviews, using data and stakeholder feedback to assess performance, identify risks and support ongoing service excellence. Key Responsibilities Quality & Compliance Deliver planned and ad-hoc quality audits across services. Carry out thematic reviews, inspections and compliance assessments. Review service documentation, risk assessments, safeguarding records and incident reports to ensure quality and best practice standards are maintained. Evaluate services against relevant regulatory and industry frameworks. Monitor compliance with policies, procedures and legislative requirements. Track quality improvement initiatives and assess their effectiveness. Provide objective recommendations to drive service enhancement. Audit & Governance Develop and maintain an annual quality assurance programme. Undertake announced and unannounced audits across departments and service locations. Conduct observational reviews, compliance checks and in-depth investigations where required. Verify evidence and monitor progress against action plans. Escalate significant risks, concerns and recurring compliance issues to senior leadership. Data & Insight Analyse information from multiple sources, including: Audit findings Performance data and KPIs Complaints, compliments and feedback Incidents and safeguarding concerns External inspections Training compliance records Stakeholder feedback Identify trends, risks and opportunities for improvement. Produce detailed reports and quality dashboards to support strategic decision-making. Ensure lessons learnt from incidents and complaints are embedded into practice. About You Essential Experience At least 5 years' experience within supported housing, social care, health and social care regulation, or a similar quality-focused environment. Demonstrable experience conducting audits, inspections or governance reviews. Strong understanding of safeguarding principles and relevant legislation. Experience producing reports, analysing data and presenting findings to senior stakeholders. Desirable Experience Knowledge of supported housing, mental health, learning disabilities or homelessness services. Understanding of regulatory frameworks and quality standards. Experience using quality improvement methodologies such as Root Cause Analysis or ISO standards. Familiarity with social housing standards and local authority commissioning environments. Personal Attributes Highly objective with strong attention to detail. Able to challenge practice constructively and professionally. Confident working independently and managing competing priorities. Committed to continuous improvement and high-quality service delivery. Strong interpersonal skills with the ability to engage sensitively with vulnerable individuals and a wide range of stakeholders. What's on Offer? A varied and influential role with real organisational impact. Opportunity to shape quality standards and continuous improvement initiatives. Independent position with direct exposure to senior leadership. Competitive salary and benefits package. If you are an experienced quality, compliance or governance professional looking to make a meaningful difference, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Full time
Quality Assurance Lead Office based - Sheffield Salary: 37,000 - 40,000 Are you passionate about driving quality, compliance and continuous improvement? We are looking for an experienced Quality Assurance Lead to provide independent oversight of service quality, governance and regulatory compliance across a growing organisation. This is a pivotal role offering the opportunity to influence standards, identify areas for improvement and provide assurance directly to senior leadership. Working autonomously from operational teams, you will carry out audits, inspections and reviews, using data and stakeholder feedback to assess performance, identify risks and support ongoing service excellence. Key Responsibilities Quality & Compliance Deliver planned and ad-hoc quality audits across services. Carry out thematic reviews, inspections and compliance assessments. Review service documentation, risk assessments, safeguarding records and incident reports to ensure quality and best practice standards are maintained. Evaluate services against relevant regulatory and industry frameworks. Monitor compliance with policies, procedures and legislative requirements. Track quality improvement initiatives and assess their effectiveness. Provide objective recommendations to drive service enhancement. Audit & Governance Develop and maintain an annual quality assurance programme. Undertake announced and unannounced audits across departments and service locations. Conduct observational reviews, compliance checks and in-depth investigations where required. Verify evidence and monitor progress against action plans. Escalate significant risks, concerns and recurring compliance issues to senior leadership. Data & Insight Analyse information from multiple sources, including: Audit findings Performance data and KPIs Complaints, compliments and feedback Incidents and safeguarding concerns External inspections Training compliance records Stakeholder feedback Identify trends, risks and opportunities for improvement. Produce detailed reports and quality dashboards to support strategic decision-making. Ensure lessons learnt from incidents and complaints are embedded into practice. About You Essential Experience At least 5 years' experience within supported housing, social care, health and social care regulation, or a similar quality-focused environment. Demonstrable experience conducting audits, inspections or governance reviews. Strong understanding of safeguarding principles and relevant legislation. Experience producing reports, analysing data and presenting findings to senior stakeholders. Desirable Experience Knowledge of supported housing, mental health, learning disabilities or homelessness services. Understanding of regulatory frameworks and quality standards. Experience using quality improvement methodologies such as Root Cause Analysis or ISO standards. Familiarity with social housing standards and local authority commissioning environments. Personal Attributes Highly objective with strong attention to detail. Able to challenge practice constructively and professionally. Confident working independently and managing competing priorities. Committed to continuous improvement and high-quality service delivery. Strong interpersonal skills with the ability to engage sensitively with vulnerable individuals and a wide range of stakeholders. What's on Offer? A varied and influential role with real organisational impact. Opportunity to shape quality standards and continuous improvement initiatives. Independent position with direct exposure to senior leadership. Competitive salary and benefits package. If you are an experienced quality, compliance or governance professional looking to make a meaningful difference, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Aug 04, 2026
Full time
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
5 Tonne Driver / Warehouse Operative Location: Enfield, North London Salary: £34,000 per annum Job Type: Full-Time, Permanent The Opportunity Our client is a well-established and growing distribution business operating within the automotive sector. Due to continued growth, they are seeking a 5 Tonne Driver / Warehouse Operative to join their busy operation. This is a varied, hands-on role that combines warehouse duties with driving responsibilities, making it ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent service while maintaining high standards of safety and quality. The successful candidate will be responsible for the safe handling, storage, and delivery of vehicle glass, delivering to businesses and customers across the UK while ensuring all products arrive on time and in perfect condition. What's on Offer? Salary of £34,000 per annum Enhanced night shift allowance included within salary Saturday overtime paid at time and a half (additional to salary) Permanent employment with a growing organisation Full training on company systems and processes Opportunities for career development Shift Pattern 2 Weeks Days Monday to Thursday: 10:00am - 7:00pm Friday: 8:30am - 5:30pm 2 Weeks Nights Sunday to Thursday: 9:00pm - 6:00am Saturday Working 1 in 4 Saturdays 6:00am - 2:30pm Paid at time and a half Flexibility offered where reasonably possible The Role As a 5 Tonne Driver / Warehouse Operative , you will be responsible for ensuring products are safely handled, accurately picked and packed, and delivered efficiently to customers. You will split your time between warehouse operations and driving duties, supporting the business in maintaining exceptional service levels. A key part of the role will involve delivering vehicle glass products to customers and businesses throughout the UK, ensuring all deliveries are completed safely, professionally, and in line with customer expectations. Key Responsibilities Deliver vehicle glass products to customers and trade businesses across the UK. Pick, pack, and load customer orders accurately and efficiently. Prepare goods for dispatch, ensuring all documentation and labelling are completed correctly. Support inventory management, stock control, and stock-taking activities. Operate warehouse equipment safely and in accordance with training and company procedures. Maintain a clean, organised, and safe working environment. Complete all relevant paperwork and system updates accurately. Drive company vehicles safely, professionally, and in accordance with UK road legislation. Carry out vehicle checks and report any defects or maintenance issues. Ensure glass products are transported safely and securely to minimise the risk of damage. Deliver excellent customer service at all times, acting as a positive ambassador for the business. Adhere to all Health & Safety policies and PPE requirements. Support colleagues and wider operational activities as required. About You Essential Requirements Valid 7.5 Tonne (C1) Driving Licence (essential). Valid CPC and Digital Tachograph Card. Experience handling heavy, fragile, or high-value goods. Previous experience within a warehouse, logistics, transport, or distribution environment. Strong understanding of Health & Safety procedures. Excellent attention to detail and ability to follow processes. Good communication and organisational skills. Ability to work independently and as part of a team. Reliable, flexible, and customer-focused. Strong timekeeping and attendance record. Desirable Forklift Truck (FLT) licence. NVQ Level 2 in Warehousing and Storage or similar qualification. Previous Forklift Truck experience. Experience using Warehouse Management Systems (WMS). Good IT skills. Personal Attributes Positive and proactive attitude. Strong team player. Committed to delivering high standards of quality and customer service. Able to manage workload effectively and prioritise tasks. Adaptable to changing operational requirements. Safety-conscious with a strong attention to detail. This is an excellent opportunity for an experienced 7.5 Tonne Driver looking for a long-term position within a stable and growing business. If you enjoy a combination of driving and warehouse work and are confident transporting fragile products across the UK, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 04, 2026
Full time
5 Tonne Driver / Warehouse Operative Location: Enfield, North London Salary: £34,000 per annum Job Type: Full-Time, Permanent The Opportunity Our client is a well-established and growing distribution business operating within the automotive sector. Due to continued growth, they are seeking a 5 Tonne Driver / Warehouse Operative to join their busy operation. This is a varied, hands-on role that combines warehouse duties with driving responsibilities, making it ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent service while maintaining high standards of safety and quality. The successful candidate will be responsible for the safe handling, storage, and delivery of vehicle glass, delivering to businesses and customers across the UK while ensuring all products arrive on time and in perfect condition. What's on Offer? Salary of £34,000 per annum Enhanced night shift allowance included within salary Saturday overtime paid at time and a half (additional to salary) Permanent employment with a growing organisation Full training on company systems and processes Opportunities for career development Shift Pattern 2 Weeks Days Monday to Thursday: 10:00am - 7:00pm Friday: 8:30am - 5:30pm 2 Weeks Nights Sunday to Thursday: 9:00pm - 6:00am Saturday Working 1 in 4 Saturdays 6:00am - 2:30pm Paid at time and a half Flexibility offered where reasonably possible The Role As a 5 Tonne Driver / Warehouse Operative , you will be responsible for ensuring products are safely handled, accurately picked and packed, and delivered efficiently to customers. You will split your time between warehouse operations and driving duties, supporting the business in maintaining exceptional service levels. A key part of the role will involve delivering vehicle glass products to customers and businesses throughout the UK, ensuring all deliveries are completed safely, professionally, and in line with customer expectations. Key Responsibilities Deliver vehicle glass products to customers and trade businesses across the UK. Pick, pack, and load customer orders accurately and efficiently. Prepare goods for dispatch, ensuring all documentation and labelling are completed correctly. Support inventory management, stock control, and stock-taking activities. Operate warehouse equipment safely and in accordance with training and company procedures. Maintain a clean, organised, and safe working environment. Complete all relevant paperwork and system updates accurately. Drive company vehicles safely, professionally, and in accordance with UK road legislation. Carry out vehicle checks and report any defects or maintenance issues. Ensure glass products are transported safely and securely to minimise the risk of damage. Deliver excellent customer service at all times, acting as a positive ambassador for the business. Adhere to all Health & Safety policies and PPE requirements. Support colleagues and wider operational activities as required. About You Essential Requirements Valid 7.5 Tonne (C1) Driving Licence (essential). Valid CPC and Digital Tachograph Card. Experience handling heavy, fragile, or high-value goods. Previous experience within a warehouse, logistics, transport, or distribution environment. Strong understanding of Health & Safety procedures. Excellent attention to detail and ability to follow processes. Good communication and organisational skills. Ability to work independently and as part of a team. Reliable, flexible, and customer-focused. Strong timekeeping and attendance record. Desirable Forklift Truck (FLT) licence. NVQ Level 2 in Warehousing and Storage or similar qualification. Previous Forklift Truck experience. Experience using Warehouse Management Systems (WMS). Good IT skills. Personal Attributes Positive and proactive attitude. Strong team player. Committed to delivering high standards of quality and customer service. Able to manage workload effectively and prioritise tasks. Adaptable to changing operational requirements. Safety-conscious with a strong attention to detail. This is an excellent opportunity for an experienced 7.5 Tonne Driver looking for a long-term position within a stable and growing business. If you enjoy a combination of driving and warehouse work and are confident transporting fragile products across the UK, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Assistant - Visual Impairment Support Location: Barking Town Hall, London Borough of Barking & Dagenham Hours: Monday to Friday, 09:00 - 16:30 (Full-time, on-site) Pay: 15.00 per hour Contract: Initially 3 months (with funding secured for up to 3 years) About the Role We are seeking a dedicated and compassionate Assistant to assist a visually impaired member of staff within the Customer Service team at the London Borough of Barking & Dagenham. Working closely with the employee, you will provide practical, day-to-day support to enable them to successfully carry out their role handling public enquiries relating to waste, education, housing, council tax, electoral enquiries, and more. This position is funded via Access to Work, with strong long-term potential. Key Responsibilities Provide 1:1 support to enable effective completion of daily tasks Assist with navigation of websites, systems, and digital platforms Support with saving documents and managing files Carry out data protection checks to ensure service users are correctly identified Communicate clearly and effectively at all times Follow instructions and adapt support based on individual needs Assist with developing skills (upskilling) where required Demonstrate patience, understanding, and active listening Systems & Training Full training will be provided on internal systems, such as: FreshDesk OpenHousing Payment and telephony systems You will be expected to confidently support the use of: Microsoft Teams Word, Excel, Outlook SharePoint & OneDrive Candidate Profile We are looking for someone who: Is IT literate and confident navigating multiple systems Has strong communication and interpersonal skills Is patient, reliable, and attentive to detail Can follow direction while working collaboratively Has a proactive and supportive approach Ideally has experience in support work or similar environments (desirable but not essential) Working Arrangements Based full-time on-site at Barking Town Hall You will need to be flexible to align with the employee's schedule Please note: when the employee is on annual leave, you will not be required to work, and you will be expected (where possible) to align your leave accordingly Recruitment Process Interview Date: 14th August The selection process will include: Interview with the Team IT and troubleshooting assessment Final meeting with the employee you will support Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 04, 2026
Seasonal
Assistant - Visual Impairment Support Location: Barking Town Hall, London Borough of Barking & Dagenham Hours: Monday to Friday, 09:00 - 16:30 (Full-time, on-site) Pay: 15.00 per hour Contract: Initially 3 months (with funding secured for up to 3 years) About the Role We are seeking a dedicated and compassionate Assistant to assist a visually impaired member of staff within the Customer Service team at the London Borough of Barking & Dagenham. Working closely with the employee, you will provide practical, day-to-day support to enable them to successfully carry out their role handling public enquiries relating to waste, education, housing, council tax, electoral enquiries, and more. This position is funded via Access to Work, with strong long-term potential. Key Responsibilities Provide 1:1 support to enable effective completion of daily tasks Assist with navigation of websites, systems, and digital platforms Support with saving documents and managing files Carry out data protection checks to ensure service users are correctly identified Communicate clearly and effectively at all times Follow instructions and adapt support based on individual needs Assist with developing skills (upskilling) where required Demonstrate patience, understanding, and active listening Systems & Training Full training will be provided on internal systems, such as: FreshDesk OpenHousing Payment and telephony systems You will be expected to confidently support the use of: Microsoft Teams Word, Excel, Outlook SharePoint & OneDrive Candidate Profile We are looking for someone who: Is IT literate and confident navigating multiple systems Has strong communication and interpersonal skills Is patient, reliable, and attentive to detail Can follow direction while working collaboratively Has a proactive and supportive approach Ideally has experience in support work or similar environments (desirable but not essential) Working Arrangements Based full-time on-site at Barking Town Hall You will need to be flexible to align with the employee's schedule Please note: when the employee is on annual leave, you will not be required to work, and you will be expected (where possible) to align your leave accordingly Recruitment Process Interview Date: 14th August The selection process will include: Interview with the Team IT and troubleshooting assessment Final meeting with the employee you will support Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Enablement Support Officer Location: Croydon - Hybrid working Rate: £21.41 per hour PAYE / £28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 04, 2026
Seasonal
Enablement Support Officer Location: Croydon - Hybrid working Rate: £21.41 per hour PAYE / £28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Title: Pension Manager Contract Type: 15 month FTC Mat Cover would consider full time (35 hours per week OR Part time 21 hours per week) Salary: Starting from 78,544 dependent on experience (London weighted salary) or starting from 68,751 (Regional salary), dependant on experience Grade: 12 Reporting Office: London, Stratford or Manchester, Trafford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 17 th August Interview Dates: 25 th August please note that in person interviews will be held for this interview. Please click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Pensions Team at L&Q: We are looking for a dynamic Pensions Manager to oversee the smooth running of multiple pension arrangements (DB and DC, private and public, single and multiple employer) and provide support within L&Q on all matters related to pensions. This is an extremely varied and fast paced role, with diverse pension arrangements and multiple stakeholders. It is an excellent and rare opportunity for an experienced pensions professional, or for the right candidate to expand their pensions experience. Reporting directly to the Director of Financial Reporting & Control within a large and diverse Finance Department, but working closely with Payroll, wider HR team, multiple professional advisers and with exposure to Senior Directors. If this sounds like you, we would love for you to apply! Your impact in the role: Acting as pensions subject expert and providing support to multiple stakeholders across the business (recruitment, HR, payroll, financial reporting, internal and external audit etc. Monitoring performance of professional advisers against agreed service standards Ensuring appropriate risk and control processes are in place for all aspects of pension provision Keeping up to date with legislative developments and proactively advising on the impact of new legislation, ensuring L&Q are compliant with statutory requirements Maintaining pensions literature and policies Providing support to pension strategy and implementing changes when required Communicating with professional advisers, members, and trustees as required. What you'll bring: Strong and demonstrable knowledge of UK pension provision ideally across a wide range of pension arrangements Experience in managing multiple pension schemes Experience engaging with and managing professional advisers APMI or similar qualification desirable but not essential Ability to manage multiple workstreams Able to build effective working relationships with internal and external stakeholders Solution driven and decisive Must possess an enthusiasm to work on own or collaboratively with other team members, colleagues and external suppliers . If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Aug 04, 2026
Full time
Title: Pension Manager Contract Type: 15 month FTC Mat Cover would consider full time (35 hours per week OR Part time 21 hours per week) Salary: Starting from 78,544 dependent on experience (London weighted salary) or starting from 68,751 (Regional salary), dependant on experience Grade: 12 Reporting Office: London, Stratford or Manchester, Trafford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 17 th August Interview Dates: 25 th August please note that in person interviews will be held for this interview. Please click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Pensions Team at L&Q: We are looking for a dynamic Pensions Manager to oversee the smooth running of multiple pension arrangements (DB and DC, private and public, single and multiple employer) and provide support within L&Q on all matters related to pensions. This is an extremely varied and fast paced role, with diverse pension arrangements and multiple stakeholders. It is an excellent and rare opportunity for an experienced pensions professional, or for the right candidate to expand their pensions experience. Reporting directly to the Director of Financial Reporting & Control within a large and diverse Finance Department, but working closely with Payroll, wider HR team, multiple professional advisers and with exposure to Senior Directors. If this sounds like you, we would love for you to apply! Your impact in the role: Acting as pensions subject expert and providing support to multiple stakeholders across the business (recruitment, HR, payroll, financial reporting, internal and external audit etc. Monitoring performance of professional advisers against agreed service standards Ensuring appropriate risk and control processes are in place for all aspects of pension provision Keeping up to date with legislative developments and proactively advising on the impact of new legislation, ensuring L&Q are compliant with statutory requirements Maintaining pensions literature and policies Providing support to pension strategy and implementing changes when required Communicating with professional advisers, members, and trustees as required. What you'll bring: Strong and demonstrable knowledge of UK pension provision ideally across a wide range of pension arrangements Experience in managing multiple pension schemes Experience engaging with and managing professional advisers APMI or similar qualification desirable but not essential Ability to manage multiple workstreams Able to build effective working relationships with internal and external stakeholders Solution driven and decisive Must possess an enthusiasm to work on own or collaboratively with other team members, colleagues and external suppliers . If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Join Our Dynamic Team as a Production Operative! Are you ready to jump into an exciting opportunity with a high-growth, global organization? We are looking for a enthusiastic Production Operative to join our team in our Tallington. If you're passionate about manufacturing and want to be part of a company transforming the construction sector with innovative solutions, we want to hear from you! Position: Production Operative Contract Type: Temporary Hourly Rate: £12.71 Working Pattern: Full Time Driving Required: Yes Why Join Us? Be part of a company generating over £200m in revenue, operating across the UK, Ireland, Netherlands, France, and Germany. Work with market-leading brands known for their smart, safe, and sustainable products. Contribute to groundbreaking projects that enhance efficiency and safety in construction. What You'll Do: As a Production Operative, you will ensure that our products meet the highest safety and quality standards. Your key responsibilities will include: Operating equipment safely and efficiently, adhering to Health & Safety procedures. Collaborating with a team in a fast-paced manufacturing environment, ensuring products are manufactured to expected standards. Performing general operative duties, assembly work, and palletisation of large components. Accurately picking and packing small parts according to documented instructions. Maintaining high standards of housekeeping and quality control throughout production. Adapting to support various operations during peak times and staff absences. What We're Looking For: Previous experience in a manufacturing or warehousing environment is essential. Experience operating plastic forming machines is advantageous. A keen eye for detail and a commitment to quality. A positive, proactive mindset with excellent timekeeping and attendance. Ability to work well both in a team and independently. Key Attributes: Customer Focus Values Differences Cultivates Innovation Interpersonal Savvy Plans and Aligns Resilience Technical Know-How What We Offer: Competitive salary with opportunities for growth Company pension contribution Comprehensive healthcare options Generous holiday allowance, including a Christmas shutdown Engagement in Health & Wellbeing initiatives Employee referral program Enhanced family-friendly policies Career development opportunities across the organization Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 04, 2026
Seasonal
Join Our Dynamic Team as a Production Operative! Are you ready to jump into an exciting opportunity with a high-growth, global organization? We are looking for a enthusiastic Production Operative to join our team in our Tallington. If you're passionate about manufacturing and want to be part of a company transforming the construction sector with innovative solutions, we want to hear from you! Position: Production Operative Contract Type: Temporary Hourly Rate: £12.71 Working Pattern: Full Time Driving Required: Yes Why Join Us? Be part of a company generating over £200m in revenue, operating across the UK, Ireland, Netherlands, France, and Germany. Work with market-leading brands known for their smart, safe, and sustainable products. Contribute to groundbreaking projects that enhance efficiency and safety in construction. What You'll Do: As a Production Operative, you will ensure that our products meet the highest safety and quality standards. Your key responsibilities will include: Operating equipment safely and efficiently, adhering to Health & Safety procedures. Collaborating with a team in a fast-paced manufacturing environment, ensuring products are manufactured to expected standards. Performing general operative duties, assembly work, and palletisation of large components. Accurately picking and packing small parts according to documented instructions. Maintaining high standards of housekeeping and quality control throughout production. Adapting to support various operations during peak times and staff absences. What We're Looking For: Previous experience in a manufacturing or warehousing environment is essential. Experience operating plastic forming machines is advantageous. A keen eye for detail and a commitment to quality. A positive, proactive mindset with excellent timekeeping and attendance. Ability to work well both in a team and independently. Key Attributes: Customer Focus Values Differences Cultivates Innovation Interpersonal Savvy Plans and Aligns Resilience Technical Know-How What We Offer: Competitive salary with opportunities for growth Company pension contribution Comprehensive healthcare options Generous holiday allowance, including a Christmas shutdown Engagement in Health & Wellbeing initiatives Employee referral program Enhanced family-friendly policies Career development opportunities across the organization Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Building careers are currently working with a Social housing company based in the St Helens area who are currently recruiting for a Safer Estates Enforcement officer. This is a temporary position for 6 months. Salary - 36,221 PURPOSE OF THE POST: Safer Enforcement Officers are responsible for the management of serious and persistent ASB & other tenancy breach cases, where early intervention measures have failed and warrant the consideration of legal measures to enforce tenancy conditions. KEY RESPONSIBILITIES: Review the Anti-Social Behaviour and Domestic Abuse Policy, Tenancy Policy and any associated policies and procedures. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates service delivery and improved ways of working. Create a team culture of performance and encouragement, including ensuring that performance is discussed in Team meetings and during staff performance reviews. Ensure that the Safer Estates Service complies with relevant legislation and best practice. Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers' needs. Work with the Communications Team to manage risks, promote successful case outcomes. SKILLS/ QUALIFCATIONS: Excellent knowledge of national agenda and best practice in relation to ASB Excellent knowledge and understanding of the relevant legal framework DBS required or willing to process a new one If you are interested in this position, please apply below or ring Danielle at Building Careers UK (url removed) or call (phone number removed) This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of colleagues. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
Aug 04, 2026
Seasonal
Building careers are currently working with a Social housing company based in the St Helens area who are currently recruiting for a Safer Estates Enforcement officer. This is a temporary position for 6 months. Salary - 36,221 PURPOSE OF THE POST: Safer Enforcement Officers are responsible for the management of serious and persistent ASB & other tenancy breach cases, where early intervention measures have failed and warrant the consideration of legal measures to enforce tenancy conditions. KEY RESPONSIBILITIES: Review the Anti-Social Behaviour and Domestic Abuse Policy, Tenancy Policy and any associated policies and procedures. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates service delivery and improved ways of working. Create a team culture of performance and encouragement, including ensuring that performance is discussed in Team meetings and during staff performance reviews. Ensure that the Safer Estates Service complies with relevant legislation and best practice. Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers' needs. Work with the Communications Team to manage risks, promote successful case outcomes. SKILLS/ QUALIFCATIONS: Excellent knowledge of national agenda and best practice in relation to ASB Excellent knowledge and understanding of the relevant legal framework DBS required or willing to process a new one If you are interested in this position, please apply below or ring Danielle at Building Careers UK (url removed) or call (phone number removed) This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of colleagues. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity. The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required) What you'll do: Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up. Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team. Regularly reconcile accounts to ensure payments have been allocated correctly. Build and maintain effective relationships with key customers and internal stakeholders. Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment. Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement. Approachable and open behaviour Prefers working as part of a group or team Is calm and resilient, and does not allow emotion to affect judgement Has a practical and logical approach and is naturally well organised Thrives on change and enjoys dynamic, diverse environments Is confident and has strong self-esteem What you'll bring: Essential: At least two years' experience in a Senior Credit Controller role Commercial exposure to the Income function Excellent time management skills, with the ability to manage own workload and meet agreed deadlines Excellent attention to detail Ability to work effectively under pressure Excellent IT and communication skills Desirable: Experience of working in a social housing organisation Experience of working with SUN Experience of working with CSB and Collect Plus Graduate or AAT qualified Advanced Microsoft Excel skills About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Aug 04, 2026
Full time
We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity. The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required) What you'll do: Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up. Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team. Regularly reconcile accounts to ensure payments have been allocated correctly. Build and maintain effective relationships with key customers and internal stakeholders. Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment. Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement. Approachable and open behaviour Prefers working as part of a group or team Is calm and resilient, and does not allow emotion to affect judgement Has a practical and logical approach and is naturally well organised Thrives on change and enjoys dynamic, diverse environments Is confident and has strong self-esteem What you'll bring: Essential: At least two years' experience in a Senior Credit Controller role Commercial exposure to the Income function Excellent time management skills, with the ability to manage own workload and meet agreed deadlines Excellent attention to detail Ability to work effectively under pressure Excellent IT and communication skills Desirable: Experience of working in a social housing organisation Experience of working with SUN Experience of working with CSB and Collect Plus Graduate or AAT qualified Advanced Microsoft Excel skills About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Full time
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A London Local Authority is seeking an experienced Housing Asset Data Manager to join its Asset Management team. This is an exciting opportunity to play a key role in shaping the way housing asset information is collected, managed and utilised to support strategic investment decisions across a substantial residential portfolio.Working closely with the Housing Asset Surveyor and wider Property Services team, you will help ensure that accurate, reliable and accessible property data underpins the council's asset management, compliance and capital investment programmes. Your new role As Housing Asset Data Manager, you will be responsible for managing, maintaining and developing the council's housing asset data systems. You will oversee the quality and integrity of stock condition, compliance and property information, ensuring data is accurate, up to date and capable of supporting effective decision-making.You will work closely with surveying colleagues to analyse stock condition data, maintain asset management databases, produce performance reports and develop meaningful insights that inform investment planning and service delivery.The role will also focus on improving data quality, streamlining reporting processes and supporting the ongoing development of asset management systems and business intelligence tools. What you'll need to succeed Experience managing housing asset, property or compliance-related data within a local authority, housing association or similar environment. Strong understanding of asset management principles and property data management. Advanced Excel skills and experience using Power BI, SQL or similar reporting and business intelligence tools. Experience managing large datasets, reporting systems and asset databases. Ability to analyse complex information and present clear, actionable insights. Experience developing dashboards, performance reports and management information. Excellent attention to detail and commitment to data accuracy. Strong communication and stakeholder management skills. Ability to work collaboratively with surveyors, asset managers and operational teams. Desirable Experience working with asset management software such as Keystone, MRI, Civica, Northgate, Orchard or similar. Understanding of stock condition surveys, planned maintenance programmes and housing compliance requirements. Knowledge of EPC and property asset data management. Experience supporting data-driven asset investment planning. What you'll get in return Salary of 52,000 - 54,000 per annum. Membership of the Local Government Pension Scheme with generous employer contributions. Excellent annual leave entitlement. Flexible and hybrid working arrangements. Ongoing professional development and training opportunities. Opportunity to directly influence housing investment decisions across a significant residential portfolio. A supportive and progressive working environment committed to improving housing services for residents. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Full time
Your new company A London Local Authority is seeking an experienced Housing Asset Data Manager to join its Asset Management team. This is an exciting opportunity to play a key role in shaping the way housing asset information is collected, managed and utilised to support strategic investment decisions across a substantial residential portfolio.Working closely with the Housing Asset Surveyor and wider Property Services team, you will help ensure that accurate, reliable and accessible property data underpins the council's asset management, compliance and capital investment programmes. Your new role As Housing Asset Data Manager, you will be responsible for managing, maintaining and developing the council's housing asset data systems. You will oversee the quality and integrity of stock condition, compliance and property information, ensuring data is accurate, up to date and capable of supporting effective decision-making.You will work closely with surveying colleagues to analyse stock condition data, maintain asset management databases, produce performance reports and develop meaningful insights that inform investment planning and service delivery.The role will also focus on improving data quality, streamlining reporting processes and supporting the ongoing development of asset management systems and business intelligence tools. What you'll need to succeed Experience managing housing asset, property or compliance-related data within a local authority, housing association or similar environment. Strong understanding of asset management principles and property data management. Advanced Excel skills and experience using Power BI, SQL or similar reporting and business intelligence tools. Experience managing large datasets, reporting systems and asset databases. Ability to analyse complex information and present clear, actionable insights. Experience developing dashboards, performance reports and management information. Excellent attention to detail and commitment to data accuracy. Strong communication and stakeholder management skills. Ability to work collaboratively with surveyors, asset managers and operational teams. Desirable Experience working with asset management software such as Keystone, MRI, Civica, Northgate, Orchard or similar. Understanding of stock condition surveys, planned maintenance programmes and housing compliance requirements. Knowledge of EPC and property asset data management. Experience supporting data-driven asset investment planning. What you'll get in return Salary of 52,000 - 54,000 per annum. Membership of the Local Government Pension Scheme with generous employer contributions. Excellent annual leave entitlement. Flexible and hybrid working arrangements. Ongoing professional development and training opportunities. Opportunity to directly influence housing investment decisions across a significant residential portfolio. A supportive and progressive working environment committed to improving housing services for residents. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Client Local Authority in Barking Job Title Housing Enforcement Officer Pay Rate 60 an hour UMBRELLA Hours 36 Hours a week (Mon-Fri) Duration Initial 6 month contract Location Hybrid Working- Office based from Barking Town Hall 3 days a week. Must have own Vehicle Description Job Purpose As a front-line officer, carry out all duties connected with providing a Private Sector Housing and Licensing Service to support the delivery of the regulatory / statutory service in accordance with any relevant Procedure, relevant legislation and case law and other relevant procedures. 2.2. To manage a full and varied case workload to meet legislative and departmental time frames. Be responsible for the investigating of complaints, for example complaints of disrepair, illegal eviction or harassment as well as dealing with unlicensed properties and other housing related matters applying legislation relating to private sector housing. 2.3 Responsible for carrying out enforcement intervention in accordance with legislation, policy and procedure. 2.4 To inspect properties using HHSRS and ensure that properties meet the minimum required standard. Where enforcement is considered necessary, you will be responsible for ensuring enforcement notices are drafted with schedule of works to remedy hazards by service of the appropriate legal notices. 2.5 Responsible for taking legal action and preparing legal court prosecution case files as well as giving evidence at court and attending to obtain warrant of entries as necessary. 2.6. You will work in collaboration with the wider service and will ensure compliance audits and enforcement activities are carried out in accordance with current legislation, and the council's enforcement policy. 2.7. Full Understanding of HHSRS EXPERIENCE: Demonstrate an understanding and experience of applying relevant housing legislation and providing advice and guidance within a Private Sector Housing setting. Demonstrate experience of applying and enforcing relevant legislation, statutory instruments and guidance. Demonstrate an ability to effectively interpret, deliver and resolve a range of legal / operational and resource matters. Demonstrate a commitment to service improvement to deliver customer focused outcomes. Understand the importance of influencing key stakeholders and demonstrate evidence of success. Experience and understanding of the value of team working Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 04, 2026
Contractor
Client Local Authority in Barking Job Title Housing Enforcement Officer Pay Rate 60 an hour UMBRELLA Hours 36 Hours a week (Mon-Fri) Duration Initial 6 month contract Location Hybrid Working- Office based from Barking Town Hall 3 days a week. Must have own Vehicle Description Job Purpose As a front-line officer, carry out all duties connected with providing a Private Sector Housing and Licensing Service to support the delivery of the regulatory / statutory service in accordance with any relevant Procedure, relevant legislation and case law and other relevant procedures. 2.2. To manage a full and varied case workload to meet legislative and departmental time frames. Be responsible for the investigating of complaints, for example complaints of disrepair, illegal eviction or harassment as well as dealing with unlicensed properties and other housing related matters applying legislation relating to private sector housing. 2.3 Responsible for carrying out enforcement intervention in accordance with legislation, policy and procedure. 2.4 To inspect properties using HHSRS and ensure that properties meet the minimum required standard. Where enforcement is considered necessary, you will be responsible for ensuring enforcement notices are drafted with schedule of works to remedy hazards by service of the appropriate legal notices. 2.5 Responsible for taking legal action and preparing legal court prosecution case files as well as giving evidence at court and attending to obtain warrant of entries as necessary. 2.6. You will work in collaboration with the wider service and will ensure compliance audits and enforcement activities are carried out in accordance with current legislation, and the council's enforcement policy. 2.7. Full Understanding of HHSRS EXPERIENCE: Demonstrate an understanding and experience of applying relevant housing legislation and providing advice and guidance within a Private Sector Housing setting. Demonstrate experience of applying and enforcing relevant legislation, statutory instruments and guidance. Demonstrate an ability to effectively interpret, deliver and resolve a range of legal / operational and resource matters. Demonstrate a commitment to service improvement to deliver customer focused outcomes. Understand the importance of influencing key stakeholders and demonstrate evidence of success. Experience and understanding of the value of team working Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Single Homeless Project has an opportunity for a Project Worker to join our experienced and committed teams based in Islington. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker role: Real change rarely happens in a straight line. At our Ashley Road project, you ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward. As a Project Worker, you ll hold a caseload and build purposeful, trusting relationships with clients. You ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community. The working rota for this post is Monday - Friday, with no weekend shifts . The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm). About you: You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs. You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support. You re confident holding a caseload, but you never lose sight of the person behind the support plan their strengths, choices, goals and hopes for the future. You understand that progress rarely happens through one service alone, and you re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support. You believe recovery looks different for everyone, and you re motivated by helping people build confidence, independence and a more stable life at their own pace. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker - we'd like to hear from you! Important info: Closing date: Sunday 9th August at midnight Interview date: Tuesday 18th August online via Microsoft Teams Please note there will be a second stage interview in service in Islington for suitable candidates. This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Aug 04, 2026
Full time
Single Homeless Project has an opportunity for a Project Worker to join our experienced and committed teams based in Islington. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker role: Real change rarely happens in a straight line. At our Ashley Road project, you ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward. As a Project Worker, you ll hold a caseload and build purposeful, trusting relationships with clients. You ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community. The working rota for this post is Monday - Friday, with no weekend shifts . The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm). About you: You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs. You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support. You re confident holding a caseload, but you never lose sight of the person behind the support plan their strengths, choices, goals and hopes for the future. You understand that progress rarely happens through one service alone, and you re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support. You believe recovery looks different for everyone, and you re motivated by helping people build confidence, independence and a more stable life at their own pace. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker - we'd like to hear from you! Important info: Closing date: Sunday 9th August at midnight Interview date: Tuesday 18th August online via Microsoft Teams Please note there will be a second stage interview in service in Islington for suitable candidates. This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
