2 jobs found

Parts & Trade Counter Advisor If you enjoy helping customers, have an interest in agricultural, horticultural or groundcare machinery, and thrive in a busy environment, we'd love to hear from you. The Role Reporting to the Parts & Retail Manager, you'll be responsible for providing excellent customer service while supporting the day-to-day running of the trade counter and showroom. Your duties will include: Assisting customers in person, over the phone and via email. Identifying and supplying the correct parts and products. Selling parts, hardware, clothing and groundcare equipment. Supporting workshop technicians with parts identification. Receiving deliveries and processing customer orders. Maintaining a tidy, well-stocked showroom. Processing payments accurately and efficiently. About YouYou'll have: Excellent customer service and communication skills. A positive, proactive attitude and enjoy working as part of a team. Good computer skills and attention to detail. The ability to work well in a fast-paced environment. A full UK driving licence. Desirable: Knowledge of agricultural, horticultural or groundcare machinery and parts. Previous parts, trade counter, retail or showroom experience. Sales experience within the agricultural or groundcare industry. What's On Offer Permanent, full-time position. 39-hour working week 32 days annual leave (including bank holidays). Company Sick Pay Scheme. Workplace Pension. Employee Referral Bonus Scheme.

Job Role: Mobile Service Engineer (Horticultural/Agricultural) Location: Coventry, Warwickshire (accepting applications from surrounding counties) Salary: £35,000.00-£40,000.00 per year Hours: Monday-Friday, 08:00-16:30 / 17:00 (No Weekends) Job Type: Full time, Permanent Overtime: Available at 1.5x The client: Interaction Technical have partnered with a well-established, market-leading main dealership on their search for an experienced Service Technician to join their team. Our client has been established for over 60 years and is renowned for their commitment to quality and innovation in agricultural and ground care machinery. This role is crucial in ensuring our machinery is well-maintained and continuously improved. The package: Free parking On-site parking Sick pay Up to 26 days of holiday + bank holidays + an extra well-being day Company van for work travel Ongoing training and development opportunities Work with premium brands in a forward-thinking dealership Be part of a respected, family-run business that truly values its team Bereavement leave Key Responsibilities: Diagnose, repair, and maintain machinery: Utilize your technical expertise to troubleshoot and fix issues with Agriculure and groundcare equipment, ensuring they operate efficiently. Equipment includes : Mowers, Tractors, Strimmers, Carts, Combines, Sprayers, Hand Tools (Chainsaws) Perform scheduled servicing and preventative maintenance: Conduct regular maintenance checks to prevent breakdowns and extend the lifespan of machinery. Engage directly with customers: Communicate effectively with customers to understand their needs, provide solutions, and deliver high-quality service. Maintain accurate records: Keep detailed logs of all repairs, services, and parts used to ensure transparency and accountability. Ensure adherence to industry standards and safety procedures: Follow all relevant guidelines and protocols to maintain a safe working environment. Assist the Branch Service Manager: Support the manager in achieving operational goals and maintaining service excellence. Essential Qualifications and Skills: Proven experience: Demonstrated experience working with garden, groundcare, agricultural, or related machinery, showcasing your ability to handle various technical challenges. Strong problem-solving abilities: Exceptional diagnostic skills to identify and resolve issues efficiently. Excellent communication skills: Ability to interact with customers and team members effectively, ensuring clear and concise information exchange. Customer service mindset: A commitment to providing outstanding service and building strong customer relationships. Self-motivated and team-oriented: Ability to work independently while also collaborating effectively within a team environment. Valid UK driving licence: Required for travel to customer sites and other work-related locations. Interaction Recruitment have specialist consultants across various industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial, and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius on (phone number removed) or (url removed) Thank you for taking the time, we hope to speak in the near future. Similar roles: Grounds Maintenance Technician, Agricultural Engineer, Horticultural Technician, Farm Machinery Mechanic, Turf Equipment Technician INDTE