Stealth IT Consulting
Jul 15, 2026
Contractor
Job Title: User Researcher Rate: £500 (Inside IR35) Duration: 6 months Location: Remote - One Day Onsite Per Month in Newcastle Clearance: BPSS Stages: 1 Stage Key Responsibilities Plan, design, and conduct qualitative and quantitative user research across discovery, Alpha, beta, and live phases. Select appropriate research methods including: User interviews Contextual inquiry Usability testing Surveys Diary studies Accessibility research Remote and face-to-face research sessions Recruit participants representing diverse user groups, including vulnerable and hard-to-reach users. Analyse research findings and synthesise insights into actionable recommendations. Produce clear research reports, personas, journey maps, service blueprints, and evidence-based recommendations. Present findings to multidisciplinary teams and senior stakeholders. Collaborate closely with: Service Designers Interaction Designers Content Designers Product Managers Delivery Managers Business Analysts Developers Ensure research complies with GDPR, safeguarding requirements, and ethical research standards. Build and maintain a research repository to support evidence-based decision-making. Advocate for user-centred design and embed research practices across delivery teams. Support teams through GDS Service Assessments. Essential Skills & Experience Proven experience as a User Researcher within Agile digital delivery teams. Experience working on UK Government digital services Strong understanding of the GDS Service Standard and Digital Service Manual. Experience planning and facilitating usability testing sessions. Strong qualitative research skills. Experience synthesising complex research into actionable insights. Excellent stakeholder management and communication skills. Ability to work independently while managing multiple research activities. Experience conducting remote research using digital collaboration tools. Knowledge of accessibility standards (WCAG) and inclusive research practices. Experience working with vulnerable users and sensitive services.