Senior Release, Platform & Environment Manager 6-Month contract - Inside IR35 - up to 530 per day Hybrid working - 2-3 days onsite - either London, Birmingham or Glasgow Must be eligible for Security Clearance The role will assess the current non-production environment estate, establish a clear view of environment status and dependencies, improve environment, release and configuration-management processes, and develop practical recommendations and a phased improvement roadmap. Key responsibilities Review existing engagement documentation, findings and work completed to date. Rapidly establish the status of the client's non-production environments. Validate the environment inventory across the in-scope platforms and applications. Identify environment ownership, purpose, availability, current usage and dependencies. Review existing release-management and deployment processes. Assess routes to live across development, system testing, UAT, pre-production and production. Facilitate workshops with platform leads, architects, DevOps teams, release managers, test managers, value streams and third parties. Capture environment requirements for development, functional testing, integration testing, UAT and performance testing. Review the current DevOps, CI/CD and deployment-tooling landscape. Identify manual environment and deployment activities that could be automated. Essential experience Extensive experience in enterprise environment management, release management, deployment management or platform operations. Proven experience assessing complex environment estates and establishing their current operational status. Experience restoring, stabilising or improving non-production environments. Strong experience coordinating releases and deployments across multiple applications, projects and technical teams. Experience developing and maintaining environment and release calendars. Strong understanding of routes to live across development, testing, UAT, pre-production and production. Experience defining and embedding practical release, deployment and environment-management processes. Strong understanding of software configuration management, version control and deployment artefact management. Experience managing configuration baselines, environment-specific settings and configuration drift. Experience working with third-party software vendors and managed-service providers. Experience defining operational runbooks, support procedures and stakeholder communications. Working knowledge of Azure, cloud platforms, DevOps tooling and CI/CD pipelines. Experience with Git-based source control and automated build and deployment tooling. Desirable experience Familiarity with Plutora, ServiceNow, BMC Helix or similar IT service-management tooling. Experience improving CMDB quality and configuration-management processes. Experience managing product upgrades, platform re-establishment or vendor-supported software installations. ITIL or relevant release, environment, configuration or DevOps certification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 06, 2026
Contractor
Senior Release, Platform & Environment Manager 6-Month contract - Inside IR35 - up to 530 per day Hybrid working - 2-3 days onsite - either London, Birmingham or Glasgow Must be eligible for Security Clearance The role will assess the current non-production environment estate, establish a clear view of environment status and dependencies, improve environment, release and configuration-management processes, and develop practical recommendations and a phased improvement roadmap. Key responsibilities Review existing engagement documentation, findings and work completed to date. Rapidly establish the status of the client's non-production environments. Validate the environment inventory across the in-scope platforms and applications. Identify environment ownership, purpose, availability, current usage and dependencies. Review existing release-management and deployment processes. Assess routes to live across development, system testing, UAT, pre-production and production. Facilitate workshops with platform leads, architects, DevOps teams, release managers, test managers, value streams and third parties. Capture environment requirements for development, functional testing, integration testing, UAT and performance testing. Review the current DevOps, CI/CD and deployment-tooling landscape. Identify manual environment and deployment activities that could be automated. Essential experience Extensive experience in enterprise environment management, release management, deployment management or platform operations. Proven experience assessing complex environment estates and establishing their current operational status. Experience restoring, stabilising or improving non-production environments. Strong experience coordinating releases and deployments across multiple applications, projects and technical teams. Experience developing and maintaining environment and release calendars. Strong understanding of routes to live across development, testing, UAT, pre-production and production. Experience defining and embedding practical release, deployment and environment-management processes. Strong understanding of software configuration management, version control and deployment artefact management. Experience managing configuration baselines, environment-specific settings and configuration drift. Experience working with third-party software vendors and managed-service providers. Experience defining operational runbooks, support procedures and stakeholder communications. Working knowledge of Azure, cloud platforms, DevOps tooling and CI/CD pipelines. Experience with Git-based source control and automated build and deployment tooling. Desirable experience Familiarity with Plutora, ServiceNow, BMC Helix or similar IT service-management tooling. Experience improving CMDB quality and configuration-management processes. Experience managing product upgrades, platform re-establishment or vendor-supported software installations. ITIL or relevant release, environment, configuration or DevOps certification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Solution Architect 1-2 days a week in Sheffield Initial 6-month Contract 700 - 800 p/day Inside IR35 We're recruiting for a Global IT Services Provider seeking a Solution Architect to design end-to-end technical solutions aligned to operational resilience regulations and internal frameworks. Key Responsibilities: Create resilience-focused HLDs/LLDs aligned with enterprise architecture and cloud strategy Translate Operational Resilience and DORA requirements into actionable designs Act as a design authority for resilience initiatives, reviewing and approving technical designs Provide architectural input into programmes including technology modernisation, cloud migration and system decommissioning Documentation & Reporting Requirements: 6+ years as a Solution Architect with proven experience working in a large enterprise bank within the past 3 years' (essential) Experience across one or more of the following - Operational Resilience, Business Continuity, Disaster Recovery, and technology risk. Experience with ServiceNow is desirable Knowledge of the Digital Operational Resilience Act (DORA) is highly desirable Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency mapping. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Aug 06, 2026
Contractor
Solution Architect 1-2 days a week in Sheffield Initial 6-month Contract 700 - 800 p/day Inside IR35 We're recruiting for a Global IT Services Provider seeking a Solution Architect to design end-to-end technical solutions aligned to operational resilience regulations and internal frameworks. Key Responsibilities: Create resilience-focused HLDs/LLDs aligned with enterprise architecture and cloud strategy Translate Operational Resilience and DORA requirements into actionable designs Act as a design authority for resilience initiatives, reviewing and approving technical designs Provide architectural input into programmes including technology modernisation, cloud migration and system decommissioning Documentation & Reporting Requirements: 6+ years as a Solution Architect with proven experience working in a large enterprise bank within the past 3 years' (essential) Experience across one or more of the following - Operational Resilience, Business Continuity, Disaster Recovery, and technology risk. Experience with ServiceNow is desirable Knowledge of the Digital Operational Resilience Act (DORA) is highly desirable Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency mapping. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 06, 2026
Contractor
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
ITAM Architect (IT Asset Management (ITAM) Architect) 2 months with possible extentions Remote 580 per day Role Purpose The ITAM Architect is responsible for defining, designing, and governing the enterprise IT Asset Management strategy, architecture, processes, and tooling. The role ensures effective management of hardware, software, cloud, and digital assets throughout their lifecycle while supporting compliance, cost optimisation, operational efficiency, and business transformation initiatives. The ITAM Architect serves as the technical authority for ITAM solutions and works closely with Infrastructure, Security, Procurement, Finance, Service Management, and Technology teams to establish a sustainable and scalable asset management capability. The role commonly includes responsibility for ServiceNow HAM Pro, SAM Pro, CMDB integrations, discovery tooling, and governance frameworks. Key Responsibilities Strategy & Architecture Define and maintain the enterprise ITAM architecture and roadmap. Develop target operating models for Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Asset Management. Create solution blueprints, standards, design principles, and technical documentation. Ensure alignment with enterprise architecture, security, governance, and compliance requirements. ServiceNow & ITAM Platform Architecture Design and govern ITAM solutions using ServiceNow and related platforms. Lead architecture decisions for HAM, SAM, CMDB, Discovery, Procurement, and ITSM integrations. Define scalable integration patterns between asset repositories, procurement systems, ERP platforms, discovery tools, and cloud environments. Ensure data quality, integrity, and consistency across the asset ecosystem. Asset Lifecycle Management Design processes covering: Asset procurement Deployment Inventory management Software licence management Maintenance and support Asset retirement and disposal Establish governance controls and approval workflows. Ensure lifecycle processes support auditability and regulatory compliance. Software Asset Management Define software licensing and entitlement management strategies. Support software compliance programmes and vendor audits. Drive optimisation initiatives to reduce software spend. Establish software reclamation and licence harvesting processes. Hardware Asset Management Define standards for hardware inventory and lifecycle control. Implement tracking, reconciliation, ownership assignment, and disposal processes. Support asset refresh and sustainability programmes. Governance & Compliance Establish ITAM policies, standards, and operating procedures. Ensure compliance with licensing agreements, regulatory requirements, and internal controls. Lead internal and external audit activities relating to IT assets. Develop KPIs, reporting frameworks, and maturity assessments. Essential Skills & Experience Technical Skills Extensive experience in IT Asset Management architecture and governance. Strong knowledge of: ServiceNow HAM Pro ServiceNow SAM Pro CMDB Discovery and inventory platforms ITSM processes Knowledge of cloud platforms such as Azure, AWS, and Google Cloud. Experience integrating ITAM tools with procurement, finance, and ERP systems. Industry Knowledge ITIL framework knowledge. Understanding of software licensing models from major vendors including Microsoft, Oracle, IBM, SAP, Adobe, and VMware. Knowledge of ISO 19770 and ITAM best practices. Leadership Skills Ability to define enterprise strategies and operating models. Strong stakeholder engagement and influencing skills. Excellent communication, workshop facilitation, and documentation abilities. Experience leading technical teams and architecture governance boards. Qualifications Degree in Information Technology, Computer Science, or related discipline. ITIL Foundation (minimum). ServiceNow Certified Implementation Specialist (SAM Pro and/or HAM Pro desirable). TOGAF certification desirable. ITAM, IAITAM, or similar asset management certification desirable. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 06, 2026
Contractor
ITAM Architect (IT Asset Management (ITAM) Architect) 2 months with possible extentions Remote 580 per day Role Purpose The ITAM Architect is responsible for defining, designing, and governing the enterprise IT Asset Management strategy, architecture, processes, and tooling. The role ensures effective management of hardware, software, cloud, and digital assets throughout their lifecycle while supporting compliance, cost optimisation, operational efficiency, and business transformation initiatives. The ITAM Architect serves as the technical authority for ITAM solutions and works closely with Infrastructure, Security, Procurement, Finance, Service Management, and Technology teams to establish a sustainable and scalable asset management capability. The role commonly includes responsibility for ServiceNow HAM Pro, SAM Pro, CMDB integrations, discovery tooling, and governance frameworks. Key Responsibilities Strategy & Architecture Define and maintain the enterprise ITAM architecture and roadmap. Develop target operating models for Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Asset Management. Create solution blueprints, standards, design principles, and technical documentation. Ensure alignment with enterprise architecture, security, governance, and compliance requirements. ServiceNow & ITAM Platform Architecture Design and govern ITAM solutions using ServiceNow and related platforms. Lead architecture decisions for HAM, SAM, CMDB, Discovery, Procurement, and ITSM integrations. Define scalable integration patterns between asset repositories, procurement systems, ERP platforms, discovery tools, and cloud environments. Ensure data quality, integrity, and consistency across the asset ecosystem. Asset Lifecycle Management Design processes covering: Asset procurement Deployment Inventory management Software licence management Maintenance and support Asset retirement and disposal Establish governance controls and approval workflows. Ensure lifecycle processes support auditability and regulatory compliance. Software Asset Management Define software licensing and entitlement management strategies. Support software compliance programmes and vendor audits. Drive optimisation initiatives to reduce software spend. Establish software reclamation and licence harvesting processes. Hardware Asset Management Define standards for hardware inventory and lifecycle control. Implement tracking, reconciliation, ownership assignment, and disposal processes. Support asset refresh and sustainability programmes. Governance & Compliance Establish ITAM policies, standards, and operating procedures. Ensure compliance with licensing agreements, regulatory requirements, and internal controls. Lead internal and external audit activities relating to IT assets. Develop KPIs, reporting frameworks, and maturity assessments. Essential Skills & Experience Technical Skills Extensive experience in IT Asset Management architecture and governance. Strong knowledge of: ServiceNow HAM Pro ServiceNow SAM Pro CMDB Discovery and inventory platforms ITSM processes Knowledge of cloud platforms such as Azure, AWS, and Google Cloud. Experience integrating ITAM tools with procurement, finance, and ERP systems. Industry Knowledge ITIL framework knowledge. Understanding of software licensing models from major vendors including Microsoft, Oracle, IBM, SAP, Adobe, and VMware. Knowledge of ISO 19770 and ITAM best practices. Leadership Skills Ability to define enterprise strategies and operating models. Strong stakeholder engagement and influencing skills. Excellent communication, workshop facilitation, and documentation abilities. Experience leading technical teams and architecture governance boards. Qualifications Degree in Information Technology, Computer Science, or related discipline. ITIL Foundation (minimum). ServiceNow Certified Implementation Specialist (SAM Pro and/or HAM Pro desirable). TOGAF certification desirable. ITAM, IAITAM, or similar asset management certification desirable. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Software & Hardware Asset Management, £425 per day inside IR35 3 months initially, Coventry & Remote Working Bench IT an experienced IT Asset & Configuration Management Lead to take ownership of Software and Hardware Asset Management across a complex IT environment. This position is working 2 days per week in Coventry and the remaining days working remotely. Required Skills & Experience Strong experience in IT Software and Hardware Asset Management, including contract and licence management A strong understanding of HAM Pro is essential , alongside a solid grasp of the wider ServiceNow platform architecture and how the underlying tables and modules interact. Experience around: Contracts Licensing Integration with discovery tooling is particularly important, but this was an area candidates struggled to demonstrate during conversations. They also need someone who can: Create and structure the implementation plan Clearly articulate the approach Engage confidently with stakeholders Proven track record of establishing and improving ITAM and CMDB processes Extensive experience working within an IT service environment (financial services experience beneficial) Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally the CSDM model Experience with automated data interfaces, data normalisation, and CMDB population Knowledge of ServiceNow Discovery and associated best practices Solid understanding of ITIL frameworks (ITIL Foundation preferred; intermediate certifications advantageous) Job Responsibilities Lead the definition, implementation, and continuous improvement of Software and Hardware Asset and Licence Management processes Establish and enforce policies, procedures, and controls across IT Asset Management Own and maintain the Asset and Configuration Management Database (AMDB/CMDB), ensuring it remains accurate, up-to-date, and the single source of truth Conduct audits and data integrity checks to identify issues and enhance CMDB processes Monitor and report on the effectiveness and efficiency of ITAM processes, driving continual service improvement Develop and maintain Software and Hardware Asset Management plans Manage the full life cycle of IT assets, including status tracking and reporting Manage and enhance ITAM toolsets for both software and hardware Software & Hardware Asset Management, £425 per day inside IR35 3 months initially, Coventry & Remote Working
Aug 05, 2026
Contractor
Software & Hardware Asset Management, £425 per day inside IR35 3 months initially, Coventry & Remote Working Bench IT an experienced IT Asset & Configuration Management Lead to take ownership of Software and Hardware Asset Management across a complex IT environment. This position is working 2 days per week in Coventry and the remaining days working remotely. Required Skills & Experience Strong experience in IT Software and Hardware Asset Management, including contract and licence management A strong understanding of HAM Pro is essential , alongside a solid grasp of the wider ServiceNow platform architecture and how the underlying tables and modules interact. Experience around: Contracts Licensing Integration with discovery tooling is particularly important, but this was an area candidates struggled to demonstrate during conversations. They also need someone who can: Create and structure the implementation plan Clearly articulate the approach Engage confidently with stakeholders Proven track record of establishing and improving ITAM and CMDB processes Extensive experience working within an IT service environment (financial services experience beneficial) Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally the CSDM model Experience with automated data interfaces, data normalisation, and CMDB population Knowledge of ServiceNow Discovery and associated best practices Solid understanding of ITIL frameworks (ITIL Foundation preferred; intermediate certifications advantageous) Job Responsibilities Lead the definition, implementation, and continuous improvement of Software and Hardware Asset and Licence Management processes Establish and enforce policies, procedures, and controls across IT Asset Management Own and maintain the Asset and Configuration Management Database (AMDB/CMDB), ensuring it remains accurate, up-to-date, and the single source of truth Conduct audits and data integrity checks to identify issues and enhance CMDB processes Monitor and report on the effectiveness and efficiency of ITAM processes, driving continual service improvement Develop and maintain Software and Hardware Asset Management plans Manage the full life cycle of IT assets, including status tracking and reporting Manage and enhance ITAM toolsets for both software and hardware Software & Hardware Asset Management, £425 per day inside IR35 3 months initially, Coventry & Remote Working
hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role. Job Title Production Support Analyst, Specialist The Role Join Vanguard Europe and help us in our mission . To take a stand for all investors, treat them fairly, and give them the best chance for investment success. Here, you can be a part of a culture that promotes teamwork, integrity and doing the right thing for our clients and our crew! As a production support analyst you will be part of an established and well-respected team working towards maintaining the availability and providing technical support to numerous critical business systems in the middle and back office space. We are increasingly bringing technology to the role to improve the support process via automation and monitoring. This is an exciting time to join the team and pioneer new technologies in the support arena. Join us and help develop solutions that put clients first! In this role you will Work in a team of 3 Support some of the below applications: Calypso - Collateral & Derivatives Management CRD - Back Office Post Trade compliance Spire - Stock Lending Application Gresham CTC - Cash and Position Reconciliation Corporate Actions - S&P vendor application TWS - Treasury workstation used for FX DMA - Fund Distribution Management Service Extra - used for Basket publish and valuations Own incidents from start until resolution, working with peers across support, development and the business to bring about a timely fix for our customers Find opportunities to improve system and applications performance (e.g., automating manual system tasks) Leverage your knowledge and expertise to manage incidents across different types of issues i.e. application, Data, Infrastructure, batch processing, data transmission Develop a deep understanding of your client's business functions and issues and determine the appropriate technical tool to address the client's business need or issue Use your past experiences and knowledge gained from personal development to suggest and implement process improvements both to your business clients but also within the support team (examples could be tools to improve daily activity, scripts, processes/procedure changes and automation of manual tasks, etc.) Support Change Management initiatives by being a project liaison representing the support team and acting as a proxy for the business to ensure deliveries are supportable and operational for the team Be part of a follow-the-sun model, handing off to the US and receiving hand-over from Australia What it takes it takes Experience with dealing with production issues in the middle and back office arena, working with teams to quickly resolve issues for our clients. You will need solid analysis and problem-solving skills with a good eye for detail Experience gained in a similar Financial Services organisation would be beneficial but not essential for the right candidate Strong written and oral communication skills, you will enjoy interacting with clients and building an enduring relationship Technical Knowledge in the following areas: Scheduling Systems - Control M, mainframe System Infrastructure Architecture Database Structure and Operation - basic SQL skills required Operating System Knowledge - Windows and UNIX Enterprise monitoring and alerting tools - Splunk , Honeycomb Cloud Systems and components - Hands-on exposure to AWS services and cloud-native architectures, including CloudWatch, Lambda, S3, event-driven processing, alarms, logging, and operational support IT Service Management (ITSM) Tools - Experience with ServiceNow for Incident, Problem, Change, and Request Management, including root cause tracking, operational reporting Agile tooling - Experience with Jira & Confluence for work tracking, backlog management, Kanban boards, and operational work prioritization Having some exposure to development techniques and tools with some experience of writing in a scripting language would allow the successful candidate to excel in this position. Nice to have exposures on different AI tools like MS Copilot, Atlassian Intelligence or similar platforms which can help drive operational efficiency. A flexible schedule - some activities you'll be performing may require off-hours or weekend support. Special Factors Vanguard is not offering visa sponsorship for this position This is a hybrid position and will involve working from the office and from home Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible Why Vanguard? Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion Statement Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing." We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Aug 05, 2026
Full time
hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role. Job Title Production Support Analyst, Specialist The Role Join Vanguard Europe and help us in our mission . To take a stand for all investors, treat them fairly, and give them the best chance for investment success. Here, you can be a part of a culture that promotes teamwork, integrity and doing the right thing for our clients and our crew! As a production support analyst you will be part of an established and well-respected team working towards maintaining the availability and providing technical support to numerous critical business systems in the middle and back office space. We are increasingly bringing technology to the role to improve the support process via automation and monitoring. This is an exciting time to join the team and pioneer new technologies in the support arena. Join us and help develop solutions that put clients first! In this role you will Work in a team of 3 Support some of the below applications: Calypso - Collateral & Derivatives Management CRD - Back Office Post Trade compliance Spire - Stock Lending Application Gresham CTC - Cash and Position Reconciliation Corporate Actions - S&P vendor application TWS - Treasury workstation used for FX DMA - Fund Distribution Management Service Extra - used for Basket publish and valuations Own incidents from start until resolution, working with peers across support, development and the business to bring about a timely fix for our customers Find opportunities to improve system and applications performance (e.g., automating manual system tasks) Leverage your knowledge and expertise to manage incidents across different types of issues i.e. application, Data, Infrastructure, batch processing, data transmission Develop a deep understanding of your client's business functions and issues and determine the appropriate technical tool to address the client's business need or issue Use your past experiences and knowledge gained from personal development to suggest and implement process improvements both to your business clients but also within the support team (examples could be tools to improve daily activity, scripts, processes/procedure changes and automation of manual tasks, etc.) Support Change Management initiatives by being a project liaison representing the support team and acting as a proxy for the business to ensure deliveries are supportable and operational for the team Be part of a follow-the-sun model, handing off to the US and receiving hand-over from Australia What it takes it takes Experience with dealing with production issues in the middle and back office arena, working with teams to quickly resolve issues for our clients. You will need solid analysis and problem-solving skills with a good eye for detail Experience gained in a similar Financial Services organisation would be beneficial but not essential for the right candidate Strong written and oral communication skills, you will enjoy interacting with clients and building an enduring relationship Technical Knowledge in the following areas: Scheduling Systems - Control M, mainframe System Infrastructure Architecture Database Structure and Operation - basic SQL skills required Operating System Knowledge - Windows and UNIX Enterprise monitoring and alerting tools - Splunk , Honeycomb Cloud Systems and components - Hands-on exposure to AWS services and cloud-native architectures, including CloudWatch, Lambda, S3, event-driven processing, alarms, logging, and operational support IT Service Management (ITSM) Tools - Experience with ServiceNow for Incident, Problem, Change, and Request Management, including root cause tracking, operational reporting Agile tooling - Experience with Jira & Confluence for work tracking, backlog management, Kanban boards, and operational work prioritization Having some exposure to development techniques and tools with some experience of writing in a scripting language would allow the successful candidate to excel in this position. Nice to have exposures on different AI tools like MS Copilot, Atlassian Intelligence or similar platforms which can help drive operational efficiency. A flexible schedule - some activities you'll be performing may require off-hours or weekend support. Special Factors Vanguard is not offering visa sponsorship for this position This is a hybrid position and will involve working from the office and from home Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible Why Vanguard? Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments. It's what we stand for: value to investors. Inclusion Statement Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing." We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Role: Technical Lead / Architect Location: London, Bristol or Birmingham (Hybrid - 3 days each week on site) Duration: 6 Months Day Rate: 700 - 750 per day inside IR35 Experience: Strong hands on experience in Cisco data centre networking (NX OS, VXLAN EVPN) Proven ability to build and support automation in production environments Comfortable working across networking and software tooling Experience working in structured delivery environments with change control and governance Strong problem solving and troubleshooting skills across both network and automation layers Ability to work collaboratively with TDA, delivery, testing and operations teams Essential skills Cisco NX OS, including VXLAN BGP EVPN, vPC, SNMPv3, TACACS+ Cisco NDFC including fabric templates, Recalculate and Deploy, out of sync detection and image management. EVPN VXLAN and multi site EVPN architecture, including live production migration design and rollback within constrained change windows. Python for production quality automation and REST API integration (e.g. NDFC, ServiceNow, Infoblox, Red Hat AAP, Sentinel, Vault), including use of Python data structures to model intent and state. YAML data modelling, including Ansible role and playbook design. JSON data handling and schema validation, including understanding of JSON as an interchange format alongside Python dictionaries and YAML, and basic schema based validation concepts to support automation testing and assurance workflows (e.g. pyATS outputs, API responses). GitHub/Gitlab, including self hosted runner configuration, OIDC token handling, environment protection rules and workflow dispatch. pyATS and Genie, including testbed construction, NX OS parser usage, assertion patterns and automated rollback triggers on validation failure. GitOps principles, with Git treated as the control plane, including idempotency, branch protection, signed commits and four eyes enforcement via pipeline gates. Red Hat Ansible Automation Platform including execution environment design (container based), job template configuration and dynamic inventory integration (e.g. NetBox). Experience producing HLD/LLD documentation aligned to FCA / PRA regulated delivery standards, with decisions traceable to requirements and explicit risk acceptance. NetBox 4.x data modelling, custom fields and automation integration. Desirable skills Batfish / pybatfish for pre change network analysis, regression testing and pre/post comparison. VMware NSX T / NSX 4.x integration with EVPN fabrics. Docker container including building, installing, running and operating containers used to package automation tooling, test frameworks and execution environments (for example CI runners or Ansible execution environments). Familiarity with additional automation, testing or orchestration tooling where required by specific work packages, recognising that the toolset may evolve over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 05, 2026
Contractor
Role: Technical Lead / Architect Location: London, Bristol or Birmingham (Hybrid - 3 days each week on site) Duration: 6 Months Day Rate: 700 - 750 per day inside IR35 Experience: Strong hands on experience in Cisco data centre networking (NX OS, VXLAN EVPN) Proven ability to build and support automation in production environments Comfortable working across networking and software tooling Experience working in structured delivery environments with change control and governance Strong problem solving and troubleshooting skills across both network and automation layers Ability to work collaboratively with TDA, delivery, testing and operations teams Essential skills Cisco NX OS, including VXLAN BGP EVPN, vPC, SNMPv3, TACACS+ Cisco NDFC including fabric templates, Recalculate and Deploy, out of sync detection and image management. EVPN VXLAN and multi site EVPN architecture, including live production migration design and rollback within constrained change windows. Python for production quality automation and REST API integration (e.g. NDFC, ServiceNow, Infoblox, Red Hat AAP, Sentinel, Vault), including use of Python data structures to model intent and state. YAML data modelling, including Ansible role and playbook design. JSON data handling and schema validation, including understanding of JSON as an interchange format alongside Python dictionaries and YAML, and basic schema based validation concepts to support automation testing and assurance workflows (e.g. pyATS outputs, API responses). GitHub/Gitlab, including self hosted runner configuration, OIDC token handling, environment protection rules and workflow dispatch. pyATS and Genie, including testbed construction, NX OS parser usage, assertion patterns and automated rollback triggers on validation failure. GitOps principles, with Git treated as the control plane, including idempotency, branch protection, signed commits and four eyes enforcement via pipeline gates. Red Hat Ansible Automation Platform including execution environment design (container based), job template configuration and dynamic inventory integration (e.g. NetBox). Experience producing HLD/LLD documentation aligned to FCA / PRA regulated delivery standards, with decisions traceable to requirements and explicit risk acceptance. NetBox 4.x data modelling, custom fields and automation integration. Desirable skills Batfish / pybatfish for pre change network analysis, regression testing and pre/post comparison. VMware NSX T / NSX 4.x integration with EVPN fabrics. Docker container including building, installing, running and operating containers used to package automation tooling, test frameworks and execution environments (for example CI runners or Ansible execution environments). Familiarity with additional automation, testing or orchestration tooling where required by specific work packages, recognising that the toolset may evolve over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Agile Project Manager / EPIC Delivery Owner - Capital Markets Transformation (Contract) Location: London, UK (Hybrid) Contract: Initial 12-month contract with strong extension potential The Opportunity An exciting opportunity has arisen for an experienced Agile Project Manager / EPIC Delivery Owner to join a major business and technology transformation programme within a leading financial services organisation. This role will see you leading the delivery of complex technology initiatives, working across multiple Agile delivery teams to drive large-scale change in a highly regulated environment. You'll work closely with Product Owners, Scrum Masters, Architects, Business Analysts and senior business stakeholders to ensure projects are delivered on time, within budget and to the highest quality. This is an ideal opportunity for someone with a strong background in banking, capital markets, securities services, custody or post-trade transformation . Key Responsibilities Lead the end-to-end delivery of one or more Agile technology projects. Develop and maintain project plans, budgets, resource forecasts and delivery roadmaps. Coordinate multiple Agile Scrum teams, ensuring successful delivery against agreed milestones. Work closely with Product Owners, Scrum Masters, Architects and Technical Leads to define and deliver project outcomes. Manage project governance, RAID logs, dependencies and executive reporting. Provide regular updates to senior stakeholders and steering committees. Manage project financials, forecasting and resource planning. Identify, manage and remove delivery risks and impediments. Ensure delivery follows Agile best practice, governance standards and organisational controls. Drive collaboration across business and technology teams to achieve successful programme outcomes. Support the transition of delivered solutions into Business as Usual (BAU). Required Experience We're keen to speak with candidates who have experience in the following: Extensive IT Project Management or Agile Delivery Management experience. Proven experience delivering medium to large-scale technology transformation programmes. Strong Agile delivery experience managing multiple Scrum teams. Experience delivering infrastructure, application development or enterprise platform transformation projects. Excellent stakeholder management skills, including Executive and Director-level engagement. Strong project governance, RAID management and reporting experience. Experience managing project budgets, forecasts and resource plans. Hands-on experience using tools such as: Jira Azure DevOps MS Project ServiceNow MS Excel Highly Desirable We're particularly interested in candidates with experience in one or more of the following: Banking or Financial Services Investment Banking Capital Markets Securities Services Custody Clearing & Settlement Post-Trade Transformation CREST / EUI Transformation Central Securities Depositories (CSD) Market Infrastructure Certifications Any of the following would be advantageous: Prince2 Agile PMI-ACP Scrum Master Certification SAFe PRINCE2 Practitioner Why Apply? Work on a large-scale, business-critical transformation programme. Join a long-term programme with significant extension potential. Deliver complex technology change in a leading financial services environment. Collaborate with experienced Agile delivery teams and senior stakeholders. Competitive day rate. Hybrid working based in London. Please do send an up to date CV to (url removed) Rates depend on experience and client requirements
Aug 04, 2026
Contractor
Agile Project Manager / EPIC Delivery Owner - Capital Markets Transformation (Contract) Location: London, UK (Hybrid) Contract: Initial 12-month contract with strong extension potential The Opportunity An exciting opportunity has arisen for an experienced Agile Project Manager / EPIC Delivery Owner to join a major business and technology transformation programme within a leading financial services organisation. This role will see you leading the delivery of complex technology initiatives, working across multiple Agile delivery teams to drive large-scale change in a highly regulated environment. You'll work closely with Product Owners, Scrum Masters, Architects, Business Analysts and senior business stakeholders to ensure projects are delivered on time, within budget and to the highest quality. This is an ideal opportunity for someone with a strong background in banking, capital markets, securities services, custody or post-trade transformation . Key Responsibilities Lead the end-to-end delivery of one or more Agile technology projects. Develop and maintain project plans, budgets, resource forecasts and delivery roadmaps. Coordinate multiple Agile Scrum teams, ensuring successful delivery against agreed milestones. Work closely with Product Owners, Scrum Masters, Architects and Technical Leads to define and deliver project outcomes. Manage project governance, RAID logs, dependencies and executive reporting. Provide regular updates to senior stakeholders and steering committees. Manage project financials, forecasting and resource planning. Identify, manage and remove delivery risks and impediments. Ensure delivery follows Agile best practice, governance standards and organisational controls. Drive collaboration across business and technology teams to achieve successful programme outcomes. Support the transition of delivered solutions into Business as Usual (BAU). Required Experience We're keen to speak with candidates who have experience in the following: Extensive IT Project Management or Agile Delivery Management experience. Proven experience delivering medium to large-scale technology transformation programmes. Strong Agile delivery experience managing multiple Scrum teams. Experience delivering infrastructure, application development or enterprise platform transformation projects. Excellent stakeholder management skills, including Executive and Director-level engagement. Strong project governance, RAID management and reporting experience. Experience managing project budgets, forecasts and resource plans. Hands-on experience using tools such as: Jira Azure DevOps MS Project ServiceNow MS Excel Highly Desirable We're particularly interested in candidates with experience in one or more of the following: Banking or Financial Services Investment Banking Capital Markets Securities Services Custody Clearing & Settlement Post-Trade Transformation CREST / EUI Transformation Central Securities Depositories (CSD) Market Infrastructure Certifications Any of the following would be advantageous: Prince2 Agile PMI-ACP Scrum Master Certification SAFe PRINCE2 Practitioner Why Apply? Work on a large-scale, business-critical transformation programme. Join a long-term programme with significant extension potential. Deliver complex technology change in a leading financial services environment. Collaborate with experienced Agile delivery teams and senior stakeholders. Competitive day rate. Hybrid working based in London. Please do send an up to date CV to (url removed) Rates depend on experience and client requirements
Job Opportunity: PKI Engineer (6-Month Contract) Location: London or Brighton (Open to either location) Contract Duration: 6 Months Job Type: Contract About the Role Are you an experienced Public Key Infrastructure (PKI) professional looking for your next challenge? We are currently seeking a highly skilled and motivated PKI Engineer for a 6-month contract. In this role, you will play a critical part in designing, deploying, and managing certificate lifecycles, working with industry-leading PKI products and cloud identity platforms. If you have a strong background in cryptography, certificate management, and Azure ecosystems, we want to hear from you! Key Requirements (What You Bring) To be successful in this role, you should have hands-on experience and a solid understanding of the following: Core PKI Expertise: Strong working knowledge of PKI management and concepts, including Certificate Authority (CA) deployment, template creation, and end-to-end certificate lifecycle management. PKI Products: Proven experience or exposure implementing solutions such as Keyfactor, EJBCA, Auto-enrollment, and Orchestration services. Microsoft & Azure Ecosystem: Solid understanding of Azure federation, identity synchronization, ADFS, and core networking concepts. Hands-on experience with Active Directory (AD), Azure AD, and Active Directory Certificate Services (ADCS), as well as NDES. Architecture & Design: Working knowledge of creating high-level architecture design diagrams (a specific focus on PKI architecture is a major plus). Identity & Access: Familiarity with Single Sign-On (SSO), SAML, and a strong understanding of claims-aware applications. Systems Administration: Deep understanding of roles and permissions across both Windows and Linux environments. Automation & Scripting: Proficiency in PowerShell scripting with the ability to create custom workflows for API integrations. Hardware & Lifecycle Management: Hands-on experience working with Hardware Security Modules (HSM) and Certificate Lifecycle Management (CLM) tools. Desirable Skills (Bonus Points) While not strictly required, the following skills will make your application stand out: Protocols: Knowledge and practical experience working with SCEP (Simple Certificate Enrollment Protocol), as well as ACME, CMP, and EST protocols. EJBCA: Advanced knowledge or specialized experience working specifically with EJBCA. IAM: Broad exposure to Identity and Access Management (IAM) principles and technologies. OS Familiarity: Comfort and familiarity working within Linux/Unix operating systems. ITSM Tools: Experience utilizing IT Service Management solutions such as ServiceNow or BMC Remedy. Apply today at Prasanna com with your CV highlighting your relevant PKI and Azure experience, along with your availability to start. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 04, 2026
Contractor
Job Opportunity: PKI Engineer (6-Month Contract) Location: London or Brighton (Open to either location) Contract Duration: 6 Months Job Type: Contract About the Role Are you an experienced Public Key Infrastructure (PKI) professional looking for your next challenge? We are currently seeking a highly skilled and motivated PKI Engineer for a 6-month contract. In this role, you will play a critical part in designing, deploying, and managing certificate lifecycles, working with industry-leading PKI products and cloud identity platforms. If you have a strong background in cryptography, certificate management, and Azure ecosystems, we want to hear from you! Key Requirements (What You Bring) To be successful in this role, you should have hands-on experience and a solid understanding of the following: Core PKI Expertise: Strong working knowledge of PKI management and concepts, including Certificate Authority (CA) deployment, template creation, and end-to-end certificate lifecycle management. PKI Products: Proven experience or exposure implementing solutions such as Keyfactor, EJBCA, Auto-enrollment, and Orchestration services. Microsoft & Azure Ecosystem: Solid understanding of Azure federation, identity synchronization, ADFS, and core networking concepts. Hands-on experience with Active Directory (AD), Azure AD, and Active Directory Certificate Services (ADCS), as well as NDES. Architecture & Design: Working knowledge of creating high-level architecture design diagrams (a specific focus on PKI architecture is a major plus). Identity & Access: Familiarity with Single Sign-On (SSO), SAML, and a strong understanding of claims-aware applications. Systems Administration: Deep understanding of roles and permissions across both Windows and Linux environments. Automation & Scripting: Proficiency in PowerShell scripting with the ability to create custom workflows for API integrations. Hardware & Lifecycle Management: Hands-on experience working with Hardware Security Modules (HSM) and Certificate Lifecycle Management (CLM) tools. Desirable Skills (Bonus Points) While not strictly required, the following skills will make your application stand out: Protocols: Knowledge and practical experience working with SCEP (Simple Certificate Enrollment Protocol), as well as ACME, CMP, and EST protocols. EJBCA: Advanced knowledge or specialized experience working specifically with EJBCA. IAM: Broad exposure to Identity and Access Management (IAM) principles and technologies. OS Familiarity: Comfort and familiarity working within Linux/Unix operating systems. ITSM Tools: Experience utilizing IT Service Management solutions such as ServiceNow or BMC Remedy. Apply today at Prasanna com with your CV highlighting your relevant PKI and Azure experience, along with your availability to start. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
ServiceNow Architect Salary: Up to 100,000 + Benefits Location: UK Wide Hybrid Working (based from your nearest office location) Please note: Due to the nature of the projects, applicants must hold Active SC Clearance and be a Sole UK National . Unfortunately, candidates who do not meet both of these essential requirements cannot be considered. I'm currently recruiting for an experienced ServiceNow Architect to join a growing team delivering large-scale ServiceNow transformation programmes across secure, enterprise environments. This is an excellent opportunity for someone who enjoys designing robust ServiceNow solutions, influencing technical direction, and working alongside stakeholders to deliver innovative business outcomes. The Role As a ServiceNow Architect, you'll be responsible for: Leading the design and architecture of ServiceNow solutions across multiple modules. Translating business requirements into scalable technical designs. Providing technical leadership throughout the delivery lifecycle. Overseeing platform configuration, integrations and best practice. Mentoring development teams and ensuring architectural consistency. Driving continuous improvement by leveraging the latest ServiceNow capabilities. What We're Looking For Proven experience as a ServiceNow Architect or Senior ServiceNow Consultant. Strong knowledge of the ServiceNow platform, including experience across modules such as ITSM, ITOM and HRSD. Experience designing enterprise-scale ServiceNow solutions. Excellent stakeholder engagement and communication skills. ServiceNow CAD/CIS certifications are advantageous but not essential. Essential Requirements Active SC Clearance (must already be in place). Sole UK Nationality. Strong ServiceNow architecture and solution design experience. What's On Offer Salary up to 100,000 , depending on experience. Hybrid working with UK-wide opportunities based from your nearest office location. Exposure to high-profile, business-critical ServiceNow programmes. Excellent opportunities for career development and progression. If you're an experienced ServiceNow Architect with Active SC Clearance and Sole UK Nationality , I'd be keen to discuss the opportunity with you.
Aug 04, 2026
Full time
ServiceNow Architect Salary: Up to 100,000 + Benefits Location: UK Wide Hybrid Working (based from your nearest office location) Please note: Due to the nature of the projects, applicants must hold Active SC Clearance and be a Sole UK National . Unfortunately, candidates who do not meet both of these essential requirements cannot be considered. I'm currently recruiting for an experienced ServiceNow Architect to join a growing team delivering large-scale ServiceNow transformation programmes across secure, enterprise environments. This is an excellent opportunity for someone who enjoys designing robust ServiceNow solutions, influencing technical direction, and working alongside stakeholders to deliver innovative business outcomes. The Role As a ServiceNow Architect, you'll be responsible for: Leading the design and architecture of ServiceNow solutions across multiple modules. Translating business requirements into scalable technical designs. Providing technical leadership throughout the delivery lifecycle. Overseeing platform configuration, integrations and best practice. Mentoring development teams and ensuring architectural consistency. Driving continuous improvement by leveraging the latest ServiceNow capabilities. What We're Looking For Proven experience as a ServiceNow Architect or Senior ServiceNow Consultant. Strong knowledge of the ServiceNow platform, including experience across modules such as ITSM, ITOM and HRSD. Experience designing enterprise-scale ServiceNow solutions. Excellent stakeholder engagement and communication skills. ServiceNow CAD/CIS certifications are advantageous but not essential. Essential Requirements Active SC Clearance (must already be in place). Sole UK Nationality. Strong ServiceNow architecture and solution design experience. What's On Offer Salary up to 100,000 , depending on experience. Hybrid working with UK-wide opportunities based from your nearest office location. Exposure to high-profile, business-critical ServiceNow programmes. Excellent opportunities for career development and progression. If you're an experienced ServiceNow Architect with Active SC Clearance and Sole UK Nationality , I'd be keen to discuss the opportunity with you.
UK Wide | Hybrid Working | £65,000 - £85,000 + Excellent Benefits (Depending on experience) We're supporting a leading technology consultancy as it continues to expand its ServiceNow practice, delivering enterprise-scale transformation programmes for a broad portfolio of secure UK clients. This is an excellent opportunity for ServiceNow Developers with around 2-5 years+ ServiceNow experience who are looking to work on complex platform implementations, enhance their technical expertise and progress within an established engineering team. The Opportunity You'll play a key role in designing, building and enhancing ServiceNow solutions that improve IT service delivery and operational efficiency across large enterprise environments. Working within Agile delivery teams, you'll collaborate with architects, consultants and business stakeholders to develop scalable solutions, configure platform functionality and contribute to the successful delivery of multiple client projects. Developers with stronger commercial experience will also have the opportunity to mentor colleagues, lead technical workstreams and take ownership of more complex solution components. What You'll Be Doing Design, configure and develop ServiceNow solutions using platform best practice. Deliver custom applications, workflows and platform enhancements. Build and support integrations with enterprise systems. Translate business requirements into technical solutions. Develop and maintain scripts, automation and reusable components. Contribute to technical design, estimation and delivery planning. Produce clear technical documentation. Work collaboratively within Agile project teams. Support continuous platform improvement and optimisation. Mentor less experienced developers where appropriate. Skills & Experience We're interested in professionals with experience across several of the following: 2-5 years' commercial ServiceNow development experience. Strong understanding of the ServiceNow platform. Experience developing rather than purely administering ServiceNow. JavaScript development skills. Knowledge of HTML, CSS and AJAX. Experience working within Agile or Scrum delivery environments. Understanding of relational databases. Experience integrating enterprise applications. Familiarity with LDAP, Active Directory, SSO or web services. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement skills. ServiceNow Modules Experience in one or more of the following would be particularly valuable: ITSM ITOM ITAM CMDB Certifications One or more of the following is desirable: ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) ServiceNow Implementation Specialist certifications Working Pattern Hybrid working model. Typically 1-2 days per week on client site, depending on project requirements. Opportunities available across the UK, including projects in Manchester, London, Birmingham, Bristol and Woking. Security Requirements Due to the nature of the project work: candidates must be eligible to obtain UK Security Clearance, if you are unsure on this process, please apply and we can discuss further Salary & Benefits £65,000 - £85,000 basic salary Comprehensive benefits package Structured career progression Ongoing technical training and certification support Opportunity to work on high-profile enterprise transformation programmes Apply If you're looking to develop your ServiceNow career within a collaborative consultancy environment delivering complex enterprise solutions, we'd like to hear from you. Apply with your CV for a confidential discussion.
Aug 03, 2026
Full time
UK Wide | Hybrid Working | £65,000 - £85,000 + Excellent Benefits (Depending on experience) We're supporting a leading technology consultancy as it continues to expand its ServiceNow practice, delivering enterprise-scale transformation programmes for a broad portfolio of secure UK clients. This is an excellent opportunity for ServiceNow Developers with around 2-5 years+ ServiceNow experience who are looking to work on complex platform implementations, enhance their technical expertise and progress within an established engineering team. The Opportunity You'll play a key role in designing, building and enhancing ServiceNow solutions that improve IT service delivery and operational efficiency across large enterprise environments. Working within Agile delivery teams, you'll collaborate with architects, consultants and business stakeholders to develop scalable solutions, configure platform functionality and contribute to the successful delivery of multiple client projects. Developers with stronger commercial experience will also have the opportunity to mentor colleagues, lead technical workstreams and take ownership of more complex solution components. What You'll Be Doing Design, configure and develop ServiceNow solutions using platform best practice. Deliver custom applications, workflows and platform enhancements. Build and support integrations with enterprise systems. Translate business requirements into technical solutions. Develop and maintain scripts, automation and reusable components. Contribute to technical design, estimation and delivery planning. Produce clear technical documentation. Work collaboratively within Agile project teams. Support continuous platform improvement and optimisation. Mentor less experienced developers where appropriate. Skills & Experience We're interested in professionals with experience across several of the following: 2-5 years' commercial ServiceNow development experience. Strong understanding of the ServiceNow platform. Experience developing rather than purely administering ServiceNow. JavaScript development skills. Knowledge of HTML, CSS and AJAX. Experience working within Agile or Scrum delivery environments. Understanding of relational databases. Experience integrating enterprise applications. Familiarity with LDAP, Active Directory, SSO or web services. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement skills. ServiceNow Modules Experience in one or more of the following would be particularly valuable: ITSM ITOM ITAM CMDB Certifications One or more of the following is desirable: ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) ServiceNow Implementation Specialist certifications Working Pattern Hybrid working model. Typically 1-2 days per week on client site, depending on project requirements. Opportunities available across the UK, including projects in Manchester, London, Birmingham, Bristol and Woking. Security Requirements Due to the nature of the project work: candidates must be eligible to obtain UK Security Clearance, if you are unsure on this process, please apply and we can discuss further Salary & Benefits £65,000 - £85,000 basic salary Comprehensive benefits package Structured career progression Ongoing technical training and certification support Opportunity to work on high-profile enterprise transformation programmes Apply If you're looking to develop your ServiceNow career within a collaborative consultancy environment delivering complex enterprise solutions, we'd like to hear from you. Apply with your CV for a confidential discussion.
hackajob is collaborating with Next Ltd to connect them with exceptional professionals for this role. Senior Systems Engineer Based at Next Head Office, Leicestershire Salary: From £48,618 We're looking for a Senior Systems Engineer to join our Ecommerce Support Team based from the NEXT Head Office in Leicestershire! The Role: As a Senior Systems Engineer at NEXT, you'll occupy the apex of technical expertise within our operational team, acting as the primary driver in evolving how we work from reactive incident management to a proactive engineering and observability practice. In this pivotal role, you will safeguard our retail e-commerce estate of over 140 websites and diverse customer applications, ensuring our digital storefronts run seamlessly for millions of customers. You will work hand in hand with Product Development, Cloud Engineering, and Central Infrastructure teams, using data-driven insights and advanced automation to influence architecture and eliminate operational toil. From day one, NEXT will support your journey with the tools and collaborative environment you need to lead our reliability standards and shape the future of our digital platform. What You'll Take On: Drive Observability & Reliability: Define and monitor Service Level Objectives (SLOs) and Error Budgets for critical customer journeys like Checkout and Search, using Dynatrace (DQL) and Grafana to build high-fidelity dashboards and real-time health alerts. Optimise Platform Performance: Pinpoint and resolve latency spikes across microservice architectures using distributed tracing, while conducting deep-dive profiling on application runtimes to maximise overall system throughput. Eradicate Toil Through Automation: Develop high-quality automation scripts in Python or PowerShell to eliminate repetitive manual tasks and build self-healing workflows that trigger programmatic remediations. Lead Technical Incident Response: Take the technical lead on major incidents, orchestrating cross-team diagnostics, and championing blameless Post-Incident Reviews to drive structural, long-term resolutions. Shape Strategy and Influence: Review proposed production changes, partner with development teams to embed robust telemetry during early feature design phases, and collaborate with InfoSec to mitigate edge-layer threats. Performance Testing Methodologies: Apply a solid understanding of performance testing strategies-including load, stress, and endurance testing-to monitor system resilience under varying traffic patterns, ensuring all releases align with defined performance benchmarks and reliability standards. Mentor and Upskill: Act as a trusted Subject Matter Expert, providing deliberate mentorship to support engineers and analysts in shifting the team's baseline skillset toward code-based automation. What You'll Bring: Advanced Technical Skills: Expert-level mastery of observability tools (such as Dynatrace or Grafana) and strong programming capabilities in Python, PowerShell, or equivalent languages to build internal tools and interface with REST APIs. High-Traffic Expertise: Proven experience supporting high-volume commercial web applications with a deep understanding of DNS, SSL, and CDN caching strategies. Database & Architecture Knowledge: High-level SQL expertise to investigate data performance, alongside a solid understanding of cloud services, microservices, and containerised concepts (Docker/Kubernetes). Incident Mastery: Strong familiarity with Incident and Problem Management frameworks, particularly within enterprise tools like ServiceNow. Collaborative Influence: The ability to work with a high degree of independence, communicating clearly and diplomatically to influence external engineering teams and represent the team on high-level stakeholder calls. An Organised, Growth Mindset: A proactive approach to managing your own workload during busy retail peaks, a passion for sharing knowledge through documentation, and a desire to foster a high-velocity, collaborative team environment. We build on success and learn from every challenge. You will be part of a team that encourages you to own your work, take calculated risks, and help the business grow. We know everyone is at their best when they are being themselves, so you will find a supportive environment where your unique perspective is valued. Ready to lead our technical evolution? We would love to hear from you!
Aug 01, 2026
Full time
hackajob is collaborating with Next Ltd to connect them with exceptional professionals for this role. Senior Systems Engineer Based at Next Head Office, Leicestershire Salary: From £48,618 We're looking for a Senior Systems Engineer to join our Ecommerce Support Team based from the NEXT Head Office in Leicestershire! The Role: As a Senior Systems Engineer at NEXT, you'll occupy the apex of technical expertise within our operational team, acting as the primary driver in evolving how we work from reactive incident management to a proactive engineering and observability practice. In this pivotal role, you will safeguard our retail e-commerce estate of over 140 websites and diverse customer applications, ensuring our digital storefronts run seamlessly for millions of customers. You will work hand in hand with Product Development, Cloud Engineering, and Central Infrastructure teams, using data-driven insights and advanced automation to influence architecture and eliminate operational toil. From day one, NEXT will support your journey with the tools and collaborative environment you need to lead our reliability standards and shape the future of our digital platform. What You'll Take On: Drive Observability & Reliability: Define and monitor Service Level Objectives (SLOs) and Error Budgets for critical customer journeys like Checkout and Search, using Dynatrace (DQL) and Grafana to build high-fidelity dashboards and real-time health alerts. Optimise Platform Performance: Pinpoint and resolve latency spikes across microservice architectures using distributed tracing, while conducting deep-dive profiling on application runtimes to maximise overall system throughput. Eradicate Toil Through Automation: Develop high-quality automation scripts in Python or PowerShell to eliminate repetitive manual tasks and build self-healing workflows that trigger programmatic remediations. Lead Technical Incident Response: Take the technical lead on major incidents, orchestrating cross-team diagnostics, and championing blameless Post-Incident Reviews to drive structural, long-term resolutions. Shape Strategy and Influence: Review proposed production changes, partner with development teams to embed robust telemetry during early feature design phases, and collaborate with InfoSec to mitigate edge-layer threats. Performance Testing Methodologies: Apply a solid understanding of performance testing strategies-including load, stress, and endurance testing-to monitor system resilience under varying traffic patterns, ensuring all releases align with defined performance benchmarks and reliability standards. Mentor and Upskill: Act as a trusted Subject Matter Expert, providing deliberate mentorship to support engineers and analysts in shifting the team's baseline skillset toward code-based automation. What You'll Bring: Advanced Technical Skills: Expert-level mastery of observability tools (such as Dynatrace or Grafana) and strong programming capabilities in Python, PowerShell, or equivalent languages to build internal tools and interface with REST APIs. High-Traffic Expertise: Proven experience supporting high-volume commercial web applications with a deep understanding of DNS, SSL, and CDN caching strategies. Database & Architecture Knowledge: High-level SQL expertise to investigate data performance, alongside a solid understanding of cloud services, microservices, and containerised concepts (Docker/Kubernetes). Incident Mastery: Strong familiarity with Incident and Problem Management frameworks, particularly within enterprise tools like ServiceNow. Collaborative Influence: The ability to work with a high degree of independence, communicating clearly and diplomatically to influence external engineering teams and represent the team on high-level stakeholder calls. An Organised, Growth Mindset: A proactive approach to managing your own workload during busy retail peaks, a passion for sharing knowledge through documentation, and a desire to foster a high-velocity, collaborative team environment. We build on success and learn from every challenge. You will be part of a team that encourages you to own your work, take calculated risks, and help the business grow. We know everyone is at their best when they are being themselves, so you will find a supportive environment where your unique perspective is valued. Ready to lead our technical evolution? We would love to hear from you!
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role click apply for full job details
Aug 01, 2026
Full time
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role click apply for full job details
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role click apply for full job details
Aug 01, 2026
Full time
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role click apply for full job details
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
Jul 31, 2026
Contractor
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed / retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking / pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (e.g. Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (e.g. infrastructure / AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable / Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed / retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 31, 2026
Contractor
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed / retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking / pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (e.g. Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (e.g. infrastructure / AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable / Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed / retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Network Automation Architect Daily Rate: Up to 740 (inside IR35 via umbrella) Contract Length: 8 months Hybrid working - London, Bristol or Birmingham Join Our Innovative Team! Are you ready to take your career to the next level? Our client is seeking a talented Network Automation Architect to drive the future of complex network and data centre solutions. If you're passionate about automation, network engineering, and creating impactful solutions, we want to hear from you! About the Role: As a pivotal member of our team, you will play a vital role in translating low-level designs into production-grade automation solutions. You'll work at the intersection of network engineering and automation, utilising your deep expertise in Cisco data centre networking while building Infrastructure as Code (IaC) and CI/CD pipelines. Your work will ensure stability, repeatability, and change assurance across customer environments. What You'll Be Doing: Build and maintain network automation solutions aligned with approved designs and governance. Develop Infrastructure as Code workflows for Cisco data centre networks (NX OS/NDFC driven). Implement and optimise CI/CD pipelines for network changes. Integrate automation with platforms like NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Create reusable automation patterns and templates for network configuration. Execute automation-driven configuration changes and support migration activities. Collaborate with the Lead TDA to ensure all automation aligns with architecture and governance controls. Support pre and post-change validation, ensuring automation outputs meet expectations. Troubleshoot automation pipelines and network behaviours during delivery. Contribute to the continuous improvement of automation tooling and processes. What You'll Need to Succeed: Strong hands-on experience in Cisco data centre networking (NX OS, VXLAN EVPN). Proven ability to build and support automation in production environments. Comfortable working across networking and software tooling. Experience in structured delivery environments with change control and governance. Strong problem-solving and troubleshooting skills. Ability to work collaboratively with various teams. Essential Skills: Cisco NX OS (VXLAN BGP EVPN, vPC, SNMPv3, TACACS+). Python for production-quality automation and REST API integration. GitHub/GitLab experience, including self-hosted runner configuration. YAML and JSON data handling. Red Hat Ansible Automation Platform. Experience producing HLD/LLD documentation aligned to FCA/PRA standards. Desirable Skills: Familiarity with Batfish, VMware NSX, Docker containers, and automation testing frameworks. If you're ready to be part of a forward-thinking organisation where your expertise will make a significant impact, apply now! Don't miss out on this fantastic opportunity to shape the future of network automation. Apply Today! Join us in delivering excellence in network solutions. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 31, 2026
Contractor
Network Automation Architect Daily Rate: Up to 740 (inside IR35 via umbrella) Contract Length: 8 months Hybrid working - London, Bristol or Birmingham Join Our Innovative Team! Are you ready to take your career to the next level? Our client is seeking a talented Network Automation Architect to drive the future of complex network and data centre solutions. If you're passionate about automation, network engineering, and creating impactful solutions, we want to hear from you! About the Role: As a pivotal member of our team, you will play a vital role in translating low-level designs into production-grade automation solutions. You'll work at the intersection of network engineering and automation, utilising your deep expertise in Cisco data centre networking while building Infrastructure as Code (IaC) and CI/CD pipelines. Your work will ensure stability, repeatability, and change assurance across customer environments. What You'll Be Doing: Build and maintain network automation solutions aligned with approved designs and governance. Develop Infrastructure as Code workflows for Cisco data centre networks (NX OS/NDFC driven). Implement and optimise CI/CD pipelines for network changes. Integrate automation with platforms like NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Create reusable automation patterns and templates for network configuration. Execute automation-driven configuration changes and support migration activities. Collaborate with the Lead TDA to ensure all automation aligns with architecture and governance controls. Support pre and post-change validation, ensuring automation outputs meet expectations. Troubleshoot automation pipelines and network behaviours during delivery. Contribute to the continuous improvement of automation tooling and processes. What You'll Need to Succeed: Strong hands-on experience in Cisco data centre networking (NX OS, VXLAN EVPN). Proven ability to build and support automation in production environments. Comfortable working across networking and software tooling. Experience in structured delivery environments with change control and governance. Strong problem-solving and troubleshooting skills. Ability to work collaboratively with various teams. Essential Skills: Cisco NX OS (VXLAN BGP EVPN, vPC, SNMPv3, TACACS+). Python for production-quality automation and REST API integration. GitHub/GitLab experience, including self-hosted runner configuration. YAML and JSON data handling. Red Hat Ansible Automation Platform. Experience producing HLD/LLD documentation aligned to FCA/PRA standards. Desirable Skills: Familiarity with Batfish, VMware NSX, Docker containers, and automation testing frameworks. If you're ready to be part of a forward-thinking organisation where your expertise will make a significant impact, apply now! Don't miss out on this fantastic opportunity to shape the future of network automation. Apply Today! Join us in delivering excellence in network solutions. Your journey starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Position: Senior ServiceNow Engineer - Product Manager (GRC) Employment Type: Permanent Start: ASAP(August/September 2026) Location: London, UK (Hybrid - 3 days p/w office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client - A leading global financial services organisation is seeking an experienced Senior ServiceNow Engineer to join its Enterprise ServiceNow Platform team. Role - This is an exciting opportunity for a ServiceNow specialist with extensive experience implementing, supporting, and enhancing Governance, Risk & Compliance (GRC) solutions, particularly Integrated Risk Management (IRM) , Business Continuity Management (BCM) , and Third-Party Risk Management (TPRM) . Working within a mature ServiceNow environment, you will play a key role in the design, development, governance, and continuous improvement of the ServiceNow platform, ensuring solutions align with best practices, regulatory requirements, and business objectives. Key Responsibilities ServiceNow Platform Engineering Design, develop and enhance enterprise ServiceNow solutions. Act as the technical Subject Matter Expert (SME) for the ServiceNow platform. Deliver scalable, secure and maintainable ServiceNow solutions. Translate business requirements into technical solutions. Configure and customise ServiceNow using out-of-the-box best practices. Develop complex workflows, automations and integrations. Maintain platform performance, stability and governance. Governance, Risk & Compliance (GRC) Implement and support ServiceNow Integrated Risk Management (IRM) . Configure and enhance Business Continuity Management (BCM) . Support Third-Party Risk Management (TPRM) capabilities. Improve governance, compliance and operational resilience. Ensure platform configuration aligns with regulatory requirements. Support audit activities and IT Security requirements. Technical Leadership Provide technical governance and architectural guidance. Review and approve technical designs and platform enhancements. Mentor junior engineers and offshore development teams. Lead technical investigations and root cause analysis. Estimate development effort for enhancements and projects. Support Agile delivery across multiple workstreams. Platform Optimisation Manage ServiceNow platform upgrades. Improve platform Health Scan scores. Identify opportunities for automation and process optimisation. Enhance integrations with enterprise applications. Promote adoption of new ServiceNow capabilities and platform features. Deliver measurable improvements in efficiency and operational performance. Documentation & Governance Produce technical documentation. Maintain policies, procedures and technical standards. Develop operational support documentation. Create user guides and training materials. Ensure platform governance and quality standards are maintained. Key Skills Minimum 5 years' ServiceNow implementation and support experience Strong experience implementing Integrated Risk Management (IRM) Experience delivering enterprise ServiceNow solutions Experience working in highly regulated environments Experience supporting enterprise-scale ServiceNow platforms Experience working with cross-functional technical teams If you are interested or would like to know more, please email (see below) with your CV and availability to speak. Applicants must be UK residents with a valid right to work in the UK.
Jul 31, 2026
Full time
Position: Senior ServiceNow Engineer - Product Manager (GRC) Employment Type: Permanent Start: ASAP(August/September 2026) Location: London, UK (Hybrid - 3 days p/w office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client - A leading global financial services organisation is seeking an experienced Senior ServiceNow Engineer to join its Enterprise ServiceNow Platform team. Role - This is an exciting opportunity for a ServiceNow specialist with extensive experience implementing, supporting, and enhancing Governance, Risk & Compliance (GRC) solutions, particularly Integrated Risk Management (IRM) , Business Continuity Management (BCM) , and Third-Party Risk Management (TPRM) . Working within a mature ServiceNow environment, you will play a key role in the design, development, governance, and continuous improvement of the ServiceNow platform, ensuring solutions align with best practices, regulatory requirements, and business objectives. Key Responsibilities ServiceNow Platform Engineering Design, develop and enhance enterprise ServiceNow solutions. Act as the technical Subject Matter Expert (SME) for the ServiceNow platform. Deliver scalable, secure and maintainable ServiceNow solutions. Translate business requirements into technical solutions. Configure and customise ServiceNow using out-of-the-box best practices. Develop complex workflows, automations and integrations. Maintain platform performance, stability and governance. Governance, Risk & Compliance (GRC) Implement and support ServiceNow Integrated Risk Management (IRM) . Configure and enhance Business Continuity Management (BCM) . Support Third-Party Risk Management (TPRM) capabilities. Improve governance, compliance and operational resilience. Ensure platform configuration aligns with regulatory requirements. Support audit activities and IT Security requirements. Technical Leadership Provide technical governance and architectural guidance. Review and approve technical designs and platform enhancements. Mentor junior engineers and offshore development teams. Lead technical investigations and root cause analysis. Estimate development effort for enhancements and projects. Support Agile delivery across multiple workstreams. Platform Optimisation Manage ServiceNow platform upgrades. Improve platform Health Scan scores. Identify opportunities for automation and process optimisation. Enhance integrations with enterprise applications. Promote adoption of new ServiceNow capabilities and platform features. Deliver measurable improvements in efficiency and operational performance. Documentation & Governance Produce technical documentation. Maintain policies, procedures and technical standards. Develop operational support documentation. Create user guides and training materials. Ensure platform governance and quality standards are maintained. Key Skills Minimum 5 years' ServiceNow implementation and support experience Strong experience implementing Integrated Risk Management (IRM) Experience delivering enterprise ServiceNow solutions Experience working in highly regulated environments Experience supporting enterprise-scale ServiceNow platforms Experience working with cross-functional technical teams If you are interested or would like to know more, please email (see below) with your CV and availability to speak. Applicants must be UK residents with a valid right to work in the UK.
Role summary We are looking for an experienced ServiceNow Developer to support and extend our HR Service Delivery (HRSD) platform. The role focuses on designing, configuring, and developing HRSD solutions across the employee life cycle, with strong emphasis on quality, automation, and scalable design. Key responsibilities Design, configure, and develop solutions on the ServiceNow platform, with primary focus on HRSD (HR Case Management, HR Services, COEs, record producers, life cycle events). Implement end-to-end solutions including business rules, Client Server scripts, UI actions, Flow Designer, and Service Catalog. Build and maintain automated tests using ServiceNow ATF, ensuring regression coverage and platform stability. Collaborate with product owners, architects, and other engineers to define implementation approaches and deliver backlog items. Support production stability through defect fixing, performance tuning, and continuous improvement. Contribute to secure, compliant, and well-documented solutions aligned with enterprise standards. Required skills and experience Hands-on ServiceNow development experience, ideally 3+ years. Strong experience with HRSD module, including HR services, case management, COEs, and employee life cycle processes. Solid knowledge of ServiceNow core components: Business Rules, Client Scripts, Script Includes, UI Actions/UI Policies, Flow Designer & Legacy workflows, ACLs, notifications, reports and dashboards. Test automation experience with ServiceNow ATF, including designing, maintaining, and executing automated tests. Proficiency in JavaScript; HTML/CSS knowledge is a plus. Experience working in agile delivery teams. Nice to have ServiceNow certifications, such as CSA, CAD, or CIS-HRSD. Experience with integrations, including REST APIs, import sets, and transform maps. Exposure to other ServiceNow modules, such as ITSM or CSM. Experience working in large, regulated enterprise environments. Profile we are looking for A pragmatic, hands-on ServiceNow developer who is comfortable working in an HR context, values automated testing and quality, and can independently deliver well-engineered HRSD solutions while collaborating closely with cross-functional teams.
Jul 31, 2026
Contractor
Role summary We are looking for an experienced ServiceNow Developer to support and extend our HR Service Delivery (HRSD) platform. The role focuses on designing, configuring, and developing HRSD solutions across the employee life cycle, with strong emphasis on quality, automation, and scalable design. Key responsibilities Design, configure, and develop solutions on the ServiceNow platform, with primary focus on HRSD (HR Case Management, HR Services, COEs, record producers, life cycle events). Implement end-to-end solutions including business rules, Client Server scripts, UI actions, Flow Designer, and Service Catalog. Build and maintain automated tests using ServiceNow ATF, ensuring regression coverage and platform stability. Collaborate with product owners, architects, and other engineers to define implementation approaches and deliver backlog items. Support production stability through defect fixing, performance tuning, and continuous improvement. Contribute to secure, compliant, and well-documented solutions aligned with enterprise standards. Required skills and experience Hands-on ServiceNow development experience, ideally 3+ years. Strong experience with HRSD module, including HR services, case management, COEs, and employee life cycle processes. Solid knowledge of ServiceNow core components: Business Rules, Client Scripts, Script Includes, UI Actions/UI Policies, Flow Designer & Legacy workflows, ACLs, notifications, reports and dashboards. Test automation experience with ServiceNow ATF, including designing, maintaining, and executing automated tests. Proficiency in JavaScript; HTML/CSS knowledge is a plus. Experience working in agile delivery teams. Nice to have ServiceNow certifications, such as CSA, CAD, or CIS-HRSD. Experience with integrations, including REST APIs, import sets, and transform maps. Exposure to other ServiceNow modules, such as ITSM or CSM. Experience working in large, regulated enterprise environments. Profile we are looking for A pragmatic, hands-on ServiceNow developer who is comfortable working in an HR context, values automated testing and quality, and can independently deliver well-engineered HRSD solutions while collaborating closely with cross-functional teams.
Role: Solutions Architect (Oracle) Location: North East England - 3 days/week onsite (Hybrid) Length: 6 months initial contract Day Rate: 600+ per day IR35: Outside IR35 Start Date: ASAP We are looking for an experienced Solutions Architect to support our client on a large-scale Oracle Fusion transformation programme focused on modernising and enhancing their back-office systems. This role will be responsible for shaping the end-to-end architecture across a number of business-critical functions, including HR, Timesheets, Learning & Training, Procurement, and other corporate services platforms. You will work closely with technical and business stakeholders to ensure solutions are aligned to the wider transformation strategy and delivered in line with architectural best practice. The successful candidate will have a proven background as a Solutions Architect within Oracle environments, with strong experience designing and governing end-to-end solutions across complex enterprise programmes. You must be able to commute to the North East 3 days per week. Skills overview: Proven experience working as a Solutions Architect with Oracle Strong experience producing and owning end-to-end solution designs Experience delivering large-scale enterprise transformation programmes Background working across back-office systems such as HR, Timesheets, Learning & Training, Procurement, and related business functions Ability to create and manage high-level and detailed solution architecture documentation Experience defining integration strategies between Oracle and wider enterprise systems Strong stakeholder management skills with the ability to engage both technical and non-technical audiences Experience working within complex enterprise environments Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Jul 31, 2026
Contractor
Role: Solutions Architect (Oracle) Location: North East England - 3 days/week onsite (Hybrid) Length: 6 months initial contract Day Rate: 600+ per day IR35: Outside IR35 Start Date: ASAP We are looking for an experienced Solutions Architect to support our client on a large-scale Oracle Fusion transformation programme focused on modernising and enhancing their back-office systems. This role will be responsible for shaping the end-to-end architecture across a number of business-critical functions, including HR, Timesheets, Learning & Training, Procurement, and other corporate services platforms. You will work closely with technical and business stakeholders to ensure solutions are aligned to the wider transformation strategy and delivered in line with architectural best practice. The successful candidate will have a proven background as a Solutions Architect within Oracle environments, with strong experience designing and governing end-to-end solutions across complex enterprise programmes. You must be able to commute to the North East 3 days per week. Skills overview: Proven experience working as a Solutions Architect with Oracle Strong experience producing and owning end-to-end solution designs Experience delivering large-scale enterprise transformation programmes Background working across back-office systems such as HR, Timesheets, Learning & Training, Procurement, and related business functions Ability to create and manage high-level and detailed solution architecture documentation Experience defining integration strategies between Oracle and wider enterprise systems Strong stakeholder management skills with the ability to engage both technical and non-technical audiences Experience working within complex enterprise environments Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
