Job Title - Project Planner Job Location - Tewkesbury, Gloucestershire OR Farnborough, Hampshire Flexible or part-time working arrangements considered upon request Job ID - 37558 About this opportunity and L3Harris UK : L3Harris in Tewkesbury and Farnborough are both part of our Global Spectrum Superiority (GS2) division. In the land domain, our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism. The Project Scheduler/Planner is a pivotal role within our organisation that will develop and maintain complex programme schedules including resource loading and schedule analysis. This requires substantial liaison with Project Managers, Functional Managers, and other stakeholders to ensure integration of schedules across functions. This role will help implement formats, tools and tracking/reporting methods to standardise the Project Planning and Scheduling processes across the Business, taking ownership of specific project / programme schedules as allocated. A few of our employee benefits are: Hybrid working where possible, three days onsite per week Flexible or part-time working arrangements considered upon request Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Assistance Program providing mental health and wellbeing support What the role will involve The responsibilities of your role will include the following: Primary responsibility for providing planning and scheduling expertise to deliver consistent and accurate project Schedules for L3Harris projects aligned to industry standard best practice. Develop and maintain the Integrated Master Schedule (IMS) for allocated projects / programmes Drive team engagement through the baseline process in support of both Customer and internal reviews to gain approval for the Performance Measurement Baseline (PMB) Maintain cost and schedule integration throughout project execution Adhere to the defined project business rhythm plan to support the monthly status update and reporting process, including attending and leading schedule status reviews Ensure compliance to Earned Value Management (EVM) standards on identified programmes What you'll bring The role requires the following experience and skills: Experienced in project planning and scheduling experience. Highly computer literate including MS Office and advanced user of MS Project Confidence in ensuring compliance with internal programme procedures and project control system guidelines Experience in Earned Value Management Desirable but not essential : Industry recognised Project Management qualification, such as APM Experience in creating and presenting Integrated Master Schedules and any supporting schedules on assigned projects / programmes Defense industry and/or experience of an engineering organization. Experience of MS Server, SAP, SharePoint (and Power BI) Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks.
Jul 29, 2026
Full time
Job Title - Project Planner Job Location - Tewkesbury, Gloucestershire OR Farnborough, Hampshire Flexible or part-time working arrangements considered upon request Job ID - 37558 About this opportunity and L3Harris UK : L3Harris in Tewkesbury and Farnborough are both part of our Global Spectrum Superiority (GS2) division. In the land domain, our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism. The Project Scheduler/Planner is a pivotal role within our organisation that will develop and maintain complex programme schedules including resource loading and schedule analysis. This requires substantial liaison with Project Managers, Functional Managers, and other stakeholders to ensure integration of schedules across functions. This role will help implement formats, tools and tracking/reporting methods to standardise the Project Planning and Scheduling processes across the Business, taking ownership of specific project / programme schedules as allocated. A few of our employee benefits are: Hybrid working where possible, three days onsite per week Flexible or part-time working arrangements considered upon request Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Assistance Program providing mental health and wellbeing support What the role will involve The responsibilities of your role will include the following: Primary responsibility for providing planning and scheduling expertise to deliver consistent and accurate project Schedules for L3Harris projects aligned to industry standard best practice. Develop and maintain the Integrated Master Schedule (IMS) for allocated projects / programmes Drive team engagement through the baseline process in support of both Customer and internal reviews to gain approval for the Performance Measurement Baseline (PMB) Maintain cost and schedule integration throughout project execution Adhere to the defined project business rhythm plan to support the monthly status update and reporting process, including attending and leading schedule status reviews Ensure compliance to Earned Value Management (EVM) standards on identified programmes What you'll bring The role requires the following experience and skills: Experienced in project planning and scheduling experience. Highly computer literate including MS Office and advanced user of MS Project Confidence in ensuring compliance with internal programme procedures and project control system guidelines Experience in Earned Value Management Desirable but not essential : Industry recognised Project Management qualification, such as APM Experience in creating and presenting Integrated Master Schedules and any supporting schedules on assigned projects / programmes Defense industry and/or experience of an engineering organization. Experience of MS Server, SAP, SharePoint (and Power BI) Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks.
Town & Country Housing Group
Tunbridge Wells, Kent
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Jul 29, 2026
Full time
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Planner / Scheduler Location: Sheffield Job Type: Full-Time, Contract We are currently recruiting for an experienced Planner / Scheduler to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Key Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Handling inbound and outbound calls relating to repairs and maintenance schedules. Escalating issues that may impact service delivery. Supporting contract managers with resource planning and workforce allocation. Requirements Previous experience working as a Planner, Scheduler, Works Planner, Repairs Planner, Resource Planner, or Maintenance Scheduler. Experience within Social Housing, Property Services, Construction, Facilities Management, or Maintenance environments. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced environment. Proficient in Microsoft Office and scheduling systems. Experience using systems such as DRS, Opti-Time, Dynamics, Northgate, Job Manager, or similar would be advantageous. What's on Offer Competitive salary package. Company benefits scheme. Career development opportunities. Supportive and collaborative working environment. Opportunity to join a growing and reputable organisation within the Social Housing sector. If you are an organised and proactive Planner / Scheduler looking for your next opportunity within Social Housing, we would love to hear from you.
Jul 29, 2026
Contractor
Planner / Scheduler Location: Sheffield Job Type: Full-Time, Contract We are currently recruiting for an experienced Planner / Scheduler to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Key Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Handling inbound and outbound calls relating to repairs and maintenance schedules. Escalating issues that may impact service delivery. Supporting contract managers with resource planning and workforce allocation. Requirements Previous experience working as a Planner, Scheduler, Works Planner, Repairs Planner, Resource Planner, or Maintenance Scheduler. Experience within Social Housing, Property Services, Construction, Facilities Management, or Maintenance environments. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced environment. Proficient in Microsoft Office and scheduling systems. Experience using systems such as DRS, Opti-Time, Dynamics, Northgate, Job Manager, or similar would be advantageous. What's on Offer Competitive salary package. Company benefits scheme. Career development opportunities. Supportive and collaborative working environment. Opportunity to join a growing and reputable organisation within the Social Housing sector. If you are an organised and proactive Planner / Scheduler looking for your next opportunity within Social Housing, we would love to hear from you.
Production Scheduler 12 month contract Based in Broughton Offering 30.76ph Inside IR35 Do you have experience using Python scripting? Do you have experience in scheduling/planning within a manufacturing environment? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Production Scheduler, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Producing and maintaining the mid to long-term MPS (Master Production Schedule) for all the products across in the Broughton plant Updating tactical build plans, which are used to optimise production in the shorter term Calculating resource requirements to ensure we have workload/workforce alignment Monitor the adherence to the build plan, whilst ensuring it is achievable Master Production Scheduling (MPS) Tactical planning & work package monitoring Capacity and resource calculations Planning assumption agreement Refinement and optimisation of the production build plans Recovery planning Scenario analysis Compilation of key performance indicators (KPI's) for reporting and monitoring of the business Your skillset may include: Experience in Production Scheduling Proficiency in oral and written communication skills Collaborating well within a team Able to interface with other functions in a production environment Experience of using Google suite and similar digital tools (e.g MS Office) A working knowledge of Python coding Education to a minimum HNC/HND or equivalent in Business, Operations or similar subjects If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Production Scheduler 12 month contract Based in Broughton Offering 30.76ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 29, 2026
Contractor
Production Scheduler 12 month contract Based in Broughton Offering 30.76ph Inside IR35 Do you have experience using Python scripting? Do you have experience in scheduling/planning within a manufacturing environment? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Production Scheduler, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Producing and maintaining the mid to long-term MPS (Master Production Schedule) for all the products across in the Broughton plant Updating tactical build plans, which are used to optimise production in the shorter term Calculating resource requirements to ensure we have workload/workforce alignment Monitor the adherence to the build plan, whilst ensuring it is achievable Master Production Scheduling (MPS) Tactical planning & work package monitoring Capacity and resource calculations Planning assumption agreement Refinement and optimisation of the production build plans Recovery planning Scenario analysis Compilation of key performance indicators (KPI's) for reporting and monitoring of the business Your skillset may include: Experience in Production Scheduling Proficiency in oral and written communication skills Collaborating well within a team Able to interface with other functions in a production environment Experience of using Google suite and similar digital tools (e.g MS Office) A working knowledge of Python coding Education to a minimum HNC/HND or equivalent in Business, Operations or similar subjects If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Production Scheduler 12 month contract Based in Broughton Offering 30.76ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Large Format Production Coordinator Reporting to: Head of Print Production Surbiton, Surrey Salary negoiable and dependnt on large format print experience My client is a market leader specialising in Creative & Technical Design, Artworking, Digital Content, Printing, Experiential Brand Activation, and Sustainable Production. SCOPE OF THE ROLE: My client is a fast paced, and often highly pressured, production house working within one of the most demanding and rewarding creative industries in the world. Production Coordinators play a pivotal role; bridging the Project Team and Production Departments and offering experienced advice on appropriate production methods, governed by brand identities. MAIN DUTIES AND RESPONSIBILITIES: TEAM LIAISON Working closely with Project Team to plan and drive project timelines. Advising on suitable materials and production techniques for relevant works, in particular considering sustainability, brand nuances and budgets. Collaborating closely with the Project Team to ensure Works Orders are accurate & appropriate. Initiating and playing an active role in preliminary project and production kick off meetings with relevant individuals & departments. Initiating wrap up meetings with relevant individuals & departments. Being a standard bearer for the production management team, and the print factory as a whole. The includes being prepared to hold colleagues to account where appropriate. PRODUCTION PLANNING To collaborate with the Production Team Manager and the Directors problem solving. Preparing for and actively participating in Production Management Meetings with all production departments. Collaborating with all production departments, including the studio and project teams, to ensure our client expectations are fulfilled and wherever possible surpassed. Monitoring production capacity and communicating effectively to ensure success. Active collaboration with the Print Production Resource Manager to monitor and develop best practice. Reviewing and maintaining (url removed), including the active assessment and the education of Works Orders on an ongoing basis. Maintaining stock levels and ordering sufficient supplies where necessary. WORKFLOW Collaborating with the Project Team to brief the Design & Studio Teams on specific jobs & projects. Communicating with all the in-house teams, ensuring all job specifics and brand identities are fulfilled as required. Operating as the key Quality Control officer for all your works, whilst holding the Standard for the wider team. Wherever possible, being the final point of control for your works. Alternatively, providing an effective handover to a qualified individual. INSTALLATION & LOGISTICS Working with the Packing and Logistics Team to ensure items are packed as required and spreadsheets are provided clearly and briefed accurately to the Packing and Logistics Team. Working with installation teams to support with communication and ensure an efficient handover. Working with the junior Production Admin to ensure items are ready for the install team. Support with the planning for distribution to the installation network and ensure logistics are arranged accordingly, in close collaboration with the Project Team. FINANCIAL & COMMERCIAL MANAGEMENT Ensure projects are run to their maximum efficiency with regards to lead times, material selection, quality control and wastage with attention to brand identities & sustainability. ESSENTIAL INDIVIDUAL REQUIREMENTS: Come from a large format print production background. Excellent attention to detail, organisational and communication skills. Level-headed approach to demanding circumstances. Good leadership skills. Good written and oral communication skills. Ability to clearly communicate instructions to a team. Good Excel and MS Office knowledge and practical experience. Apply via the link with an up-to-date CV and one of the team will be in touch to discuss the opportunity in more detail. KEY WORDS: Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey, Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey, Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey, Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey.
Jul 29, 2026
Full time
Large Format Production Coordinator Reporting to: Head of Print Production Surbiton, Surrey Salary negoiable and dependnt on large format print experience My client is a market leader specialising in Creative & Technical Design, Artworking, Digital Content, Printing, Experiential Brand Activation, and Sustainable Production. SCOPE OF THE ROLE: My client is a fast paced, and often highly pressured, production house working within one of the most demanding and rewarding creative industries in the world. Production Coordinators play a pivotal role; bridging the Project Team and Production Departments and offering experienced advice on appropriate production methods, governed by brand identities. MAIN DUTIES AND RESPONSIBILITIES: TEAM LIAISON Working closely with Project Team to plan and drive project timelines. Advising on suitable materials and production techniques for relevant works, in particular considering sustainability, brand nuances and budgets. Collaborating closely with the Project Team to ensure Works Orders are accurate & appropriate. Initiating and playing an active role in preliminary project and production kick off meetings with relevant individuals & departments. Initiating wrap up meetings with relevant individuals & departments. Being a standard bearer for the production management team, and the print factory as a whole. The includes being prepared to hold colleagues to account where appropriate. PRODUCTION PLANNING To collaborate with the Production Team Manager and the Directors problem solving. Preparing for and actively participating in Production Management Meetings with all production departments. Collaborating with all production departments, including the studio and project teams, to ensure our client expectations are fulfilled and wherever possible surpassed. Monitoring production capacity and communicating effectively to ensure success. Active collaboration with the Print Production Resource Manager to monitor and develop best practice. Reviewing and maintaining (url removed), including the active assessment and the education of Works Orders on an ongoing basis. Maintaining stock levels and ordering sufficient supplies where necessary. WORKFLOW Collaborating with the Project Team to brief the Design & Studio Teams on specific jobs & projects. Communicating with all the in-house teams, ensuring all job specifics and brand identities are fulfilled as required. Operating as the key Quality Control officer for all your works, whilst holding the Standard for the wider team. Wherever possible, being the final point of control for your works. Alternatively, providing an effective handover to a qualified individual. INSTALLATION & LOGISTICS Working with the Packing and Logistics Team to ensure items are packed as required and spreadsheets are provided clearly and briefed accurately to the Packing and Logistics Team. Working with installation teams to support with communication and ensure an efficient handover. Working with the junior Production Admin to ensure items are ready for the install team. Support with the planning for distribution to the installation network and ensure logistics are arranged accordingly, in close collaboration with the Project Team. FINANCIAL & COMMERCIAL MANAGEMENT Ensure projects are run to their maximum efficiency with regards to lead times, material selection, quality control and wastage with attention to brand identities & sustainability. ESSENTIAL INDIVIDUAL REQUIREMENTS: Come from a large format print production background. Excellent attention to detail, organisational and communication skills. Level-headed approach to demanding circumstances. Good leadership skills. Good written and oral communication skills. Ability to clearly communicate instructions to a team. Good Excel and MS Office knowledge and practical experience. Apply via the link with an up-to-date CV and one of the team will be in touch to discuss the opportunity in more detail. KEY WORDS: Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey, Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey, Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey, Production Manager, Production Coordinator, Production Scheduler, large format, graphics, print, Surbiton, Surrey.
Boyd Recruitment is delighted to be recruiting on behalf of our client for an experienced Maintenance Planner to join their growing team in Glasgow. This is an excellent opportunity to join a well-established business where you'll play a key role in coordinating planned and reactive maintenance activities, ensuring engineers are efficiently scheduled and customer service levels remain high. The Role As a Maintenance Planner, you will be responsible for: Plan and schedule engineers' daily and weekly workloads. Coordinate service, maintenance and installation appointments. Liaise with customers, engineers and suppliers to ensure smooth job delivery. Monitor job progress and respond to changes or emergencies. Update and maintain job management systems with accurate information. Allocate resources efficiently to maximise productivity. Ensure all relevant job documentation is completed and up to date. Work closely with the operations team to support service delivery and customer satisfaction. Produce reports and assist with administrative tasks where required. Requirements Previous experience in a Maintenance Planner, Service Coordinator or Scheduler role. Essential experience using Simpro. Excellent organisational and planning skills. Strong communication skills with the ability to build relationships with customers and engineers. Ability to prioritise a busy workload and work to deadlines. Competent with Microsoft Office and general IT systems. What's on Offer? Competitive salary. Excellent company benefits. Opportunity to work with a respected and growing organisation. Supportive team environment. Career progression opportunities. If you're an organised Maintenance Planner with Simpro experience and are looking for your next opportunity in Glasgow, we'd love to hear from you.
Jul 29, 2026
Full time
Boyd Recruitment is delighted to be recruiting on behalf of our client for an experienced Maintenance Planner to join their growing team in Glasgow. This is an excellent opportunity to join a well-established business where you'll play a key role in coordinating planned and reactive maintenance activities, ensuring engineers are efficiently scheduled and customer service levels remain high. The Role As a Maintenance Planner, you will be responsible for: Plan and schedule engineers' daily and weekly workloads. Coordinate service, maintenance and installation appointments. Liaise with customers, engineers and suppliers to ensure smooth job delivery. Monitor job progress and respond to changes or emergencies. Update and maintain job management systems with accurate information. Allocate resources efficiently to maximise productivity. Ensure all relevant job documentation is completed and up to date. Work closely with the operations team to support service delivery and customer satisfaction. Produce reports and assist with administrative tasks where required. Requirements Previous experience in a Maintenance Planner, Service Coordinator or Scheduler role. Essential experience using Simpro. Excellent organisational and planning skills. Strong communication skills with the ability to build relationships with customers and engineers. Ability to prioritise a busy workload and work to deadlines. Competent with Microsoft Office and general IT systems. What's on Offer? Competitive salary. Excellent company benefits. Opportunity to work with a respected and growing organisation. Supportive team environment. Career progression opportunities. If you're an organised Maintenance Planner with Simpro experience and are looking for your next opportunity in Glasgow, we'd love to hear from you.
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: â Salesforce scheduler, milestones, forecasting â Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in platform (Async Apex) Service & Sales cloud development experience SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands-on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) Full-stack Salesforce development experience A good understanding of CI/CD principles and automated testing Marketing cloud experience Demonstrated experience in different integration patterns ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 28, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: â Salesforce scheduler, milestones, forecasting â Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in platform (Async Apex) Service & Sales cloud development experience SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands-on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) Full-stack Salesforce development experience A good understanding of CI/CD principles and automated testing Marketing cloud experience Demonstrated experience in different integration patterns ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Engineering Scheduler / Coordinator Maidstone 30,000 We are recruiting an Engineering Scheduler / Coordinator to join a busy planning team based in Maidstone. This is an excellent opportunity for someone who enjoys organisation, administration, and coordinating engineering activities in a fast-paced environment. You'll play a key role in ensuring engineers are effectively scheduled, resources are managed efficiently, and service delivery targets are achieved. Full training is provided, with genuine opportunities for progression within the planning and operations team. Please note: This role operates on a rotating shift pattern, so flexibility is required. Key Responsibilities Scheduling and coordinating planned and reactive engineering works across the UK Managing engineer diaries and allocating workloads effectively Monitoring job progress and ensuring work is completed within agreed timescales Coordinating changes to schedules and responding to operational priorities Liaising with engineers and internal departments to maintain efficient workflow Updating works management systems and maintaining accurate records Monitoring service levels, response times and operational performance Escalating scheduling risks, delays and resource issues where required Producing and maintaining administrative reports and planning documentation Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jul 28, 2026
Full time
Engineering Scheduler / Coordinator Maidstone 30,000 We are recruiting an Engineering Scheduler / Coordinator to join a busy planning team based in Maidstone. This is an excellent opportunity for someone who enjoys organisation, administration, and coordinating engineering activities in a fast-paced environment. You'll play a key role in ensuring engineers are effectively scheduled, resources are managed efficiently, and service delivery targets are achieved. Full training is provided, with genuine opportunities for progression within the planning and operations team. Please note: This role operates on a rotating shift pattern, so flexibility is required. Key Responsibilities Scheduling and coordinating planned and reactive engineering works across the UK Managing engineer diaries and allocating workloads effectively Monitoring job progress and ensuring work is completed within agreed timescales Coordinating changes to schedules and responding to operational priorities Liaising with engineers and internal departments to maintain efficient workflow Updating works management systems and maintaining accurate records Monitoring service levels, response times and operational performance Escalating scheduling risks, delays and resource issues where required Producing and maintaining administrative reports and planning documentation Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Jul 27, 2026
Contractor
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Operations Administrator Bedford £28,000 Full Time / Permanent / Mon to Fri 40 hours Are you an experienced Service Scheduler ? Would you describe yourself as a customer focused individual with positive communication skills? Attega Group is currently working with a leading Pump company who are actively seeking an Operations Administrator with Engineer scheduling experience. The role is allocating the correct engineering resource to each pre-planned maintenance job task, to address any amendments that may be required, to track confirm jobs ahead of the week in-which they are due, and to follow-up with the engineers for pre-planned maintenance job completion ensuring all records are collated. In return, our client is offering a basic salary of up to £28,000 P/A and various company benefits, along with a defined career path and progression/training opportunities. Duties for the Operations Administrator role will include: Daily communication with engineers. Allocation of engineers to the correct job and obtaining feedback at every opportunity. Provide the Operations Manager with weekly & monthly updates on KPI s. Engaging with various stakeholders internally. Ensure that schedules comply with organisational policies, industry standards, and legal requirements. Customer service responsibilities. The ideal Operations Administrator must be experienced within a Scheduling role or similar background, managing engineers diaries making sure all projects are completed from beginning to end seamlessly. What you will receive: Personal Accident Cover (Eligibility after 1 year s service) Life Insurance (Eligibility after 1 year s service) Access to virtual GP (Eligibility after 1 year s service) Early Christmas Pay monthly pay day 25th, December pay usually 1 week earlier Employee assistance programme Access to 24-hour advice line Metcor Hub Benefits/Savings/Perks Annual leave Pension Social Events
Jul 25, 2026
Full time
Operations Administrator Bedford £28,000 Full Time / Permanent / Mon to Fri 40 hours Are you an experienced Service Scheduler ? Would you describe yourself as a customer focused individual with positive communication skills? Attega Group is currently working with a leading Pump company who are actively seeking an Operations Administrator with Engineer scheduling experience. The role is allocating the correct engineering resource to each pre-planned maintenance job task, to address any amendments that may be required, to track confirm jobs ahead of the week in-which they are due, and to follow-up with the engineers for pre-planned maintenance job completion ensuring all records are collated. In return, our client is offering a basic salary of up to £28,000 P/A and various company benefits, along with a defined career path and progression/training opportunities. Duties for the Operations Administrator role will include: Daily communication with engineers. Allocation of engineers to the correct job and obtaining feedback at every opportunity. Provide the Operations Manager with weekly & monthly updates on KPI s. Engaging with various stakeholders internally. Ensure that schedules comply with organisational policies, industry standards, and legal requirements. Customer service responsibilities. The ideal Operations Administrator must be experienced within a Scheduling role or similar background, managing engineers diaries making sure all projects are completed from beginning to end seamlessly. What you will receive: Personal Accident Cover (Eligibility after 1 year s service) Life Insurance (Eligibility after 1 year s service) Access to virtual GP (Eligibility after 1 year s service) Early Christmas Pay monthly pay day 25th, December pay usually 1 week earlier Employee assistance programme Access to 24-hour advice line Metcor Hub Benefits/Savings/Perks Annual leave Pension Social Events
Oscar Underhill Recruitment Solutions Ltd
Acton Trussell, Staffordshire
Customer Service Resolution Officer (Contact Centre) Location: Stafford (Office Based) Pay Rate: £15.02 per hour PAYE £18.26 per hour Umbrella Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities) Hours: 36 hours per week Temporary Working Hours: Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Permanent Opportunity: Should permanent positions become available, the salary will increase to £32,349.96 per annum , with working hours operating on a rota between 8:00am and 8:00pm, seven days a week. The Role We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford . This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact. Working within the Customer Experience team, you will provide a professional, empathetic and efficient service across multiple communication channels while supporting customers with repairs, housing enquiries and general service requests. This role is ideal for candidates who thrive in a fast-paced customer-focused environment and enjoy problem solving. Key Responsibilities Deliver a high-quality first point of contact service via telephone and digital communication channels. Resolve customer enquiries efficiently whilst providing excellent customer service. Accurately record customer interactions, ensuring all information is updated within internal systems. Schedule responsive repairs and coordinate Same Day Repairs using internal resources. Process a variety of customer service workflows including repairs, damp, mould and condensation follow-on works. Ensure enquiries are managed in accordance with quality standards and internal procedures. Identify service failures and opportunities for continuous improvement. Escalate complex enquiries where appropriate whilst aiming to achieve first contact resolution. Recognise safeguarding concerns, vulnerable customers and tenancy risks, escalating appropriately. Log complaints accurately and support customers through the complaints process. Carry out administrative duties to support the wider Customer Experience Directorate. Maintain GDPR and PCI compliance at all times. Work collaboratively with colleagues to resolve challenging customer enquiries. Contribute positively to a customer-first culture whilst demonstrating professionalism and empathy. About You Previous experience working within a Customer Service environment (Essential). Experience working within a Contact Centre or Repairs environment (Desirable). Passion for delivering outstanding customer service. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to remain calm under pressure and manage difficult conversations professionally. Good organisational skills with the ability to prioritise a busy workload. Confident using IT systems and able to learn new software quickly. Ability to multitask whilst maintaining accuracy. Understanding of diverse customer needs and delivering an inclusive service. Experience within Housing, Social Housing or Property Services would be advantageous. SEO Keywords Customer Service Resolution Officer Customer Service Advisor Contact Centre Advisor Contact Centre Officer Customer Experience Officer Housing Customer Service Repairs Administrator Repairs Scheduler Repairs Coordinator Social Housing Jobs Housing Association Jobs Customer Service Jobs Stafford Staffordshire Jobs Housing Repairs Customer Experience Advisor Call Centre Advisor Housing Officer Temporary Customer Service Jobs Stafford
Jul 25, 2026
Full time
Customer Service Resolution Officer (Contact Centre) Location: Stafford (Office Based) Pay Rate: £15.02 per hour PAYE £18.26 per hour Umbrella Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities) Hours: 36 hours per week Temporary Working Hours: Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Permanent Opportunity: Should permanent positions become available, the salary will increase to £32,349.96 per annum , with working hours operating on a rota between 8:00am and 8:00pm, seven days a week. The Role We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford . This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact. Working within the Customer Experience team, you will provide a professional, empathetic and efficient service across multiple communication channels while supporting customers with repairs, housing enquiries and general service requests. This role is ideal for candidates who thrive in a fast-paced customer-focused environment and enjoy problem solving. Key Responsibilities Deliver a high-quality first point of contact service via telephone and digital communication channels. Resolve customer enquiries efficiently whilst providing excellent customer service. Accurately record customer interactions, ensuring all information is updated within internal systems. Schedule responsive repairs and coordinate Same Day Repairs using internal resources. Process a variety of customer service workflows including repairs, damp, mould and condensation follow-on works. Ensure enquiries are managed in accordance with quality standards and internal procedures. Identify service failures and opportunities for continuous improvement. Escalate complex enquiries where appropriate whilst aiming to achieve first contact resolution. Recognise safeguarding concerns, vulnerable customers and tenancy risks, escalating appropriately. Log complaints accurately and support customers through the complaints process. Carry out administrative duties to support the wider Customer Experience Directorate. Maintain GDPR and PCI compliance at all times. Work collaboratively with colleagues to resolve challenging customer enquiries. Contribute positively to a customer-first culture whilst demonstrating professionalism and empathy. About You Previous experience working within a Customer Service environment (Essential). Experience working within a Contact Centre or Repairs environment (Desirable). Passion for delivering outstanding customer service. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Ability to remain calm under pressure and manage difficult conversations professionally. Good organisational skills with the ability to prioritise a busy workload. Confident using IT systems and able to learn new software quickly. Ability to multitask whilst maintaining accuracy. Understanding of diverse customer needs and delivering an inclusive service. Experience within Housing, Social Housing or Property Services would be advantageous. SEO Keywords Customer Service Resolution Officer Customer Service Advisor Contact Centre Advisor Contact Centre Officer Customer Experience Officer Housing Customer Service Repairs Administrator Repairs Scheduler Repairs Coordinator Social Housing Jobs Housing Association Jobs Customer Service Jobs Stafford Staffordshire Jobs Housing Repairs Customer Experience Advisor Call Centre Advisor Housing Officer Temporary Customer Service Jobs Stafford
Project Resource Scheduler The Project Resource Scheduler is responsible for coordinating and allocating work activities across a nationwide network of operatives and subcontractors, ensuring client requirements are met and service level agreements (SLAs) are consistently achieved. The role requires effective planning, stakeholder management, and real-time coordination to support successful project delivery and operational efficiency. Key Responsibilities Resource Planning & Scheduling Plan and allocate daily work activities to operatives and subcontractors, ensuring client SLAs and productivity targets are consistently met. Monitor workloads and resource availability to maximise operational efficiency and profitability. Maintain regular communication with field-based teams, providing accurate updates and support as required. Input and maintain timesheet data to accurately capture operational activity. Client & Stakeholder Management Act as a key point of contact for clients, responding to queries and providing timely progress updates. Build and maintain positive relationships with clients, landlords, delivery partners, and internal stakeholders. Conduct kick-off calls with landlords and arrange property access for surveys and project activities. Facilitate joint process walkthroughs involving landlords and delivery partners where required. Support landlord engagement activities, particularly with smaller landlords, to gather required information and ensure project readiness. Coordination & Operational Support Liaise with third-party suppliers and specialist contractors, including traffic management providers, material suppliers, pest control services, and electricians. Prepare and manage landlord information requests and supporting documentation. Draft and issue resident pre-build communications and notifications. Support complaint handling processes and ensure issues are managed professionally and efficiently. Quality Assurance & Data Management Review photographic evidence and project documentation through internal systems, identifying anomalies and ensuring compliance with company and client standards. Escalate issues and quality concerns to the Project Delivery Manager where appropriate. Manage work orders through to completion across internal and client systems, ensuring all records are accurate, complete, and maintained in real time. Ensure DFE records and associated project documentation are fully updated prior to billing, including all applicable additional costs and applications. Maintain accurate data and support continuous process improvement across internal systems. Skills & Experience Excellent organisational and planning skills with the ability to manage multiple priorities and meet deadlines. Strong attention to detail and commitment to accuracy. Ability to work effectively in a fast-paced, changing environment and make commercially sound decisions. Strong communication and relationship-building skills with the ability to engage confidently with clients, landlords, contractors, and internal stakeholders. Proactive and self-motivated, with the ability to work independently and as part of a collaborative team. Competent in Microsoft Office applications, including Outlook, Word, and Excel. Comfortable receiving feedback and adapting approaches to improve performance and outcomes. Core Competencies Planning & Organising Attention to Detail Commercial Awareness Effective Communication Stakeholder Management Relationship Building Problem Solving Customer Focus Interpersonal Skills Teamwork & Collaboration We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
Jul 23, 2026
Contractor
Project Resource Scheduler The Project Resource Scheduler is responsible for coordinating and allocating work activities across a nationwide network of operatives and subcontractors, ensuring client requirements are met and service level agreements (SLAs) are consistently achieved. The role requires effective planning, stakeholder management, and real-time coordination to support successful project delivery and operational efficiency. Key Responsibilities Resource Planning & Scheduling Plan and allocate daily work activities to operatives and subcontractors, ensuring client SLAs and productivity targets are consistently met. Monitor workloads and resource availability to maximise operational efficiency and profitability. Maintain regular communication with field-based teams, providing accurate updates and support as required. Input and maintain timesheet data to accurately capture operational activity. Client & Stakeholder Management Act as a key point of contact for clients, responding to queries and providing timely progress updates. Build and maintain positive relationships with clients, landlords, delivery partners, and internal stakeholders. Conduct kick-off calls with landlords and arrange property access for surveys and project activities. Facilitate joint process walkthroughs involving landlords and delivery partners where required. Support landlord engagement activities, particularly with smaller landlords, to gather required information and ensure project readiness. Coordination & Operational Support Liaise with third-party suppliers and specialist contractors, including traffic management providers, material suppliers, pest control services, and electricians. Prepare and manage landlord information requests and supporting documentation. Draft and issue resident pre-build communications and notifications. Support complaint handling processes and ensure issues are managed professionally and efficiently. Quality Assurance & Data Management Review photographic evidence and project documentation through internal systems, identifying anomalies and ensuring compliance with company and client standards. Escalate issues and quality concerns to the Project Delivery Manager where appropriate. Manage work orders through to completion across internal and client systems, ensuring all records are accurate, complete, and maintained in real time. Ensure DFE records and associated project documentation are fully updated prior to billing, including all applicable additional costs and applications. Maintain accurate data and support continuous process improvement across internal systems. Skills & Experience Excellent organisational and planning skills with the ability to manage multiple priorities and meet deadlines. Strong attention to detail and commitment to accuracy. Ability to work effectively in a fast-paced, changing environment and make commercially sound decisions. Strong communication and relationship-building skills with the ability to engage confidently with clients, landlords, contractors, and internal stakeholders. Proactive and self-motivated, with the ability to work independently and as part of a collaborative team. Competent in Microsoft Office applications, including Outlook, Word, and Excel. Comfortable receiving feedback and adapting approaches to improve performance and outcomes. Core Competencies Planning & Organising Attention to Detail Commercial Awareness Effective Communication Stakeholder Management Relationship Building Problem Solving Customer Focus Interpersonal Skills Teamwork & Collaboration We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
Material Planner Ampthill 12-month contract Paying up to 36,000 (DOE) Please note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Reporting status to the Master Scheduler and highlighting areas where assistance is required and flagging any potential delays to production. Working closely with Manufacturing and Stores functions to ensure the production schedule is adhered to. Releasing of purchase requisitions in accordance with SLA's to ensure Procurement are able to place purchase orders to lead time. Co-ordinating shipments and returns to and from off-site locations. Have a good understanding of programme requirements, maintain action records, chase and expedite outstanding deliveries, highlight shortages and hold the internal customer to account. Problem solver with a positive attitude and good organisational skills. Utilising MRP reports and following actions in the supply chain to ensure material is ordered and delivered to meet production requirements. Prioritising kits to support build plans. Experience required: Experience in a manufacturing environment, preferably within Aerospace, Defence, Automotive, or other highly regulated industries. Strong understanding of material planning, inventory control, and supply chain processes. Experience working with complex Bills of Materials (BOMs) and supporting large-scale manufacturing operations. Good working knowledge of SAP, including material management and purchase requisition processes. Experience running Line of Balance (LOB) reports and managing shop floor kitting activities. Strong Microsoft Office skills, particularly Excel; macro knowledge is advantageous. Proven ability to work effectively within cross-functional teams and influence stakeholders. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jul 23, 2026
Full time
Material Planner Ampthill 12-month contract Paying up to 36,000 (DOE) Please note - Due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK Security Clearance Responsibilities : Reporting status to the Master Scheduler and highlighting areas where assistance is required and flagging any potential delays to production. Working closely with Manufacturing and Stores functions to ensure the production schedule is adhered to. Releasing of purchase requisitions in accordance with SLA's to ensure Procurement are able to place purchase orders to lead time. Co-ordinating shipments and returns to and from off-site locations. Have a good understanding of programme requirements, maintain action records, chase and expedite outstanding deliveries, highlight shortages and hold the internal customer to account. Problem solver with a positive attitude and good organisational skills. Utilising MRP reports and following actions in the supply chain to ensure material is ordered and delivered to meet production requirements. Prioritising kits to support build plans. Experience required: Experience in a manufacturing environment, preferably within Aerospace, Defence, Automotive, or other highly regulated industries. Strong understanding of material planning, inventory control, and supply chain processes. Experience working with complex Bills of Materials (BOMs) and supporting large-scale manufacturing operations. Good working knowledge of SAP, including material management and purchase requisition processes. Experience running Line of Balance (LOB) reports and managing shop floor kitting activities. Strong Microsoft Office skills, particularly Excel; macro knowledge is advantageous. Proven ability to work effectively within cross-functional teams and influence stakeholders. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Jul 20, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Job Title: Project Coordinator Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project work plans Communicate with clients about project progress and status updates Track and manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and document them for future reference Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives Assist with any additional tasks or responsibilities as needed Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience is an absolute must, ideally within an IT environment Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV for this role Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role.
Oct 08, 2025
Full time
Job Title: Project Coordinator Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project work plans Communicate with clients about project progress and status updates Track and manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and document them for future reference Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives Assist with any additional tasks or responsibilities as needed Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience is an absolute must, ideally within an IT environment Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV for this role Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role.
Are you a problem-solver looking for a rewarding opportunity where no two days are the same If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator on a part time basis working Wednesday through to Friday at our office in Dartford, Kent. Who are Rydon Rydon is a successful construction and maintenance company creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. You will be working in our Maintenance division which provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £28,090 (£16,854 pro rata) per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy maybe one day a week working from home, most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent part time position and working hours are Wednesday, Thursday and Friday 8am to 5:00pm. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be forwarded to our dedicated careers page to complete your application.
Oct 08, 2025
Full time
Are you a problem-solver looking for a rewarding opportunity where no two days are the same If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator on a part time basis working Wednesday through to Friday at our office in Dartford, Kent. Who are Rydon Rydon is a successful construction and maintenance company creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. You will be working in our Maintenance division which provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £28,090 (£16,854 pro rata) per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy maybe one day a week working from home, most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent part time position and working hours are Wednesday, Thursday and Friday 8am to 5:00pm. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be forwarded to our dedicated careers page to complete your application.
The Company:We are pleased to be supporting a successful business in their search for a Planning and Dispatch manager to lead a successful team in a fast paced, growing service based companyThe Role:Responsible for leading & developing a team Schedulers to efficiently schedule and manage customer installation and remedial appointments.Maximising the utilisation of field resources to ensure customer demand is met, Installation lead times are managed, and Installer productivity is maintained.Play a key role in the development and roll out of new scheduling technology to support future performance improvements.The Person:• Over 3 years experience in a Planning/Scheduling Manager or Team Leader role• Experience of working with & scheduling for a field engineering workforce• Strong experience of people management and development• Experience of process improvement/system development advantageous
Oct 03, 2025
Full time
The Company:We are pleased to be supporting a successful business in their search for a Planning and Dispatch manager to lead a successful team in a fast paced, growing service based companyThe Role:Responsible for leading & developing a team Schedulers to efficiently schedule and manage customer installation and remedial appointments.Maximising the utilisation of field resources to ensure customer demand is met, Installation lead times are managed, and Installer productivity is maintained.Play a key role in the development and roll out of new scheduling technology to support future performance improvements.The Person:• Over 3 years experience in a Planning/Scheduling Manager or Team Leader role• Experience of working with & scheduling for a field engineering workforce• Strong experience of people management and development• Experience of process improvement/system development advantageous
