Mentor Support Worker Birmingham Temp to Perm Monday - Friday - Fulltime - 9am - 5pm £12.71 per hour My client is a well-established provider of high-quality care to young people (aged 16 to 18). Offering Supported Living accommodation for young people. Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. The Support Worker will be: Lead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision. Manage staffing rotas, ensuring adequate coverage and maintaining service quality. Participate in recruitment, training, and development of support staff. Act as a role model, demonstrating best practices in supporting young people. Ensure that the service is fully compliant with Ofsted requirements, including quality standards, safeguarding practices, and reporting. Participate in internal and external audits, implementing recommendations as needed. Maintain up-to-date and accurate records, ensuring all documentation aligns with Ofsted and organisational policies. Support the Team Manager & Registered Manager in preparing for Ofsted inspections and in maintaining high standards of care. Respond to safeguarding concerns promptly and appropriately. Work closely with the management team to review and implement safeguarding policies and procedures. Ensure that incidents, accidents, and complaints are properly documented and reported, following all safeguarding protocols. Build positive relationships with young people, encouraging engagement with the service and participation in activities that promote personal growth and independence. Organise and support life skills programs and activities, focusing on education, employment, and social development. Collaborate with external partners, including schools, employers, and community services, to ensure young people are fully supported The ideal candidate for the Support Worker will have: Experience working within Ofsted-regulated services, with knowledge of compliance requirements and inspection frameworks. Strong knowledge of safeguarding policies, risk assessments, and crisis management. Ability to manage challenging behaviours and work effectively with young people who may have complex needs (e.g., mental health issues, behavioural challenges, learning difficulties). Excellent verbal and written communication skills, with the ability to maintain accurate records and write reports. A commitment to promoting independence, inclusion, and positive outcomes for young people. Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits: Competitive salary and pension scheme. Opportunities for professional development and training. Supportive and inclusive working environment. Well-being hours and your birthday off If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.
Jul 31, 2026
Full time
Mentor Support Worker Birmingham Temp to Perm Monday - Friday - Fulltime - 9am - 5pm £12.71 per hour My client is a well-established provider of high-quality care to young people (aged 16 to 18). Offering Supported Living accommodation for young people. Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. The Support Worker will be: Lead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision. Manage staffing rotas, ensuring adequate coverage and maintaining service quality. Participate in recruitment, training, and development of support staff. Act as a role model, demonstrating best practices in supporting young people. Ensure that the service is fully compliant with Ofsted requirements, including quality standards, safeguarding practices, and reporting. Participate in internal and external audits, implementing recommendations as needed. Maintain up-to-date and accurate records, ensuring all documentation aligns with Ofsted and organisational policies. Support the Team Manager & Registered Manager in preparing for Ofsted inspections and in maintaining high standards of care. Respond to safeguarding concerns promptly and appropriately. Work closely with the management team to review and implement safeguarding policies and procedures. Ensure that incidents, accidents, and complaints are properly documented and reported, following all safeguarding protocols. Build positive relationships with young people, encouraging engagement with the service and participation in activities that promote personal growth and independence. Organise and support life skills programs and activities, focusing on education, employment, and social development. Collaborate with external partners, including schools, employers, and community services, to ensure young people are fully supported The ideal candidate for the Support Worker will have: Experience working within Ofsted-regulated services, with knowledge of compliance requirements and inspection frameworks. Strong knowledge of safeguarding policies, risk assessments, and crisis management. Ability to manage challenging behaviours and work effectively with young people who may have complex needs (e.g., mental health issues, behavioural challenges, learning difficulties). Excellent verbal and written communication skills, with the ability to maintain accurate records and write reports. A commitment to promoting independence, inclusion, and positive outcomes for young people. Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits: Competitive salary and pension scheme. Opportunities for professional development and training. Supportive and inclusive working environment. Well-being hours and your birthday off If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.
Mentor Support Worker Newcastle Under Lyme Temp to Perm Monday - Friday - Fulltime - 9am - 5pm £12.71 per hour My client is a well-established provider of high-quality care to young people (aged 16 to 18). Offering Supported Living accommodation for young people. Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. The Support Worker will be: Lead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision. Manage staffing rotas, ensuring adequate coverage and maintaining service quality. Participate in recruitment, training, and development of support staff. Act as a role model, demonstrating best practices in supporting young people. Ensure that the service is fully compliant with Ofsted requirements, including quality standards, safeguarding practices, and reporting. Participate in internal and external audits, implementing recommendations as needed. Maintain up-to-date and accurate records, ensuring all documentation aligns with Ofsted and organisational policies. Support the Team Manager & Registered Manager in preparing for Ofsted inspections and in maintaining high standards of care. Respond to safeguarding concerns promptly and appropriately. Work closely with the management team to review and implement safeguarding policies and procedures. Ensure that incidents, accidents, and complaints are properly documented and reported, following all safeguarding protocols. Build positive relationships with young people, encouraging engagement with the service and participation in activities that promote personal growth and independence. Organise and support life skills programs and activities, focusing on education, employment, and social development. Collaborate with external partners, including schools, employers, and community services, to ensure young people are fully supported The ideal candidate for the Support Worker will have: Experience working within Ofsted-regulated services, with knowledge of compliance requirements and inspection frameworks. Strong knowledge of safeguarding policies, risk assessments, and crisis management. Ability to manage challenging behaviours and work effectively with young people who may have complex needs (e.g., mental health issues, behavioural challenges, learning difficulties). Excellent verbal and written communication skills, with the ability to maintain accurate records and write reports. A commitment to promoting independence, inclusion, and positive outcomes for young people. Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits: Competitive salary and pension scheme. Opportunities for professional development and training. Supportive and inclusive working environment. Well-being hours and your birthday off If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.
Jul 31, 2026
Full time
Mentor Support Worker Newcastle Under Lyme Temp to Perm Monday - Friday - Fulltime - 9am - 5pm £12.71 per hour My client is a well-established provider of high-quality care to young people (aged 16 to 18). Offering Supported Living accommodation for young people. Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. The Support Worker will be: Lead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision. Manage staffing rotas, ensuring adequate coverage and maintaining service quality. Participate in recruitment, training, and development of support staff. Act as a role model, demonstrating best practices in supporting young people. Ensure that the service is fully compliant with Ofsted requirements, including quality standards, safeguarding practices, and reporting. Participate in internal and external audits, implementing recommendations as needed. Maintain up-to-date and accurate records, ensuring all documentation aligns with Ofsted and organisational policies. Support the Team Manager & Registered Manager in preparing for Ofsted inspections and in maintaining high standards of care. Respond to safeguarding concerns promptly and appropriately. Work closely with the management team to review and implement safeguarding policies and procedures. Ensure that incidents, accidents, and complaints are properly documented and reported, following all safeguarding protocols. Build positive relationships with young people, encouraging engagement with the service and participation in activities that promote personal growth and independence. Organise and support life skills programs and activities, focusing on education, employment, and social development. Collaborate with external partners, including schools, employers, and community services, to ensure young people are fully supported The ideal candidate for the Support Worker will have: Experience working within Ofsted-regulated services, with knowledge of compliance requirements and inspection frameworks. Strong knowledge of safeguarding policies, risk assessments, and crisis management. Ability to manage challenging behaviours and work effectively with young people who may have complex needs (e.g., mental health issues, behavioural challenges, learning difficulties). Excellent verbal and written communication skills, with the ability to maintain accurate records and write reports. A commitment to promoting independence, inclusion, and positive outcomes for young people. Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits: Competitive salary and pension scheme. Opportunities for professional development and training. Supportive and inclusive working environment. Well-being hours and your birthday off If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.
Registered Service Manager, Supported Accommodation (16-18) Nuneaton Location: Nuneaton Warwickshire Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent Build Something Special From Day One Are you an experienced Supported Accommodation or Children's Residential Manager looking for the opportunity to build and shape a brand-new service? We are recruiting for a passionate and ambitious Registered Service Manager to lead a beautifully furnished, newly developed Supported Accommodation service for young people aged 16-18 in the Coventry and Nuneaton area. This is a unique opportunity to become the founding Registered Manager of a new service, giving you the autonomy to create a positive culture, recruit your own team, and develop an outstanding service that genuinely changes young people's lives. You'll be fully supported throughout the registration process and beyond by an experienced and highly involved Responsible Individual, allowing you to focus on delivering exceptional care and achieving positive outcomes. If you're looking for a role where your ideas, leadership and passion will have a lasting impact, we'd love to hear from you. The Role As Registered Service Manager, you will be responsible for the overall leadership, management and compliance of the service, ensuring young people receive outstanding support as they prepare for adulthood and independent living. You will: Lead the day-to-day operation of the service in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Prepare the service for registration and future Ofsted inspections. Develop a positive, child-centred and trauma-informed culture. Recruit, lead, supervise and develop a high-performing staff team. Ensure safeguarding remains at the heart of everything the service delivers. Complete audits, quality assurance processes and continuous improvement plans. Monitor incidents, complaints, safeguarding concerns and outcomes for young people. Develop person-centred support plans focused on independence, education, employment and emotional wellbeing. Support young people to develop practical life skills including budgeting, cooking, tenancy readiness, health management and positive relationships. Build excellent working relationships with Local Authorities, Social Workers, Personal Advisers, education providers, healthcare professionals and other partner agencies. Represent the service professionally at placement reviews, commissioning meetings and Ofsted inspections. Ensure accurate records, reports and compliance documentation are maintained at all times. About You We're looking for someone who is passionate about supporting young people and excited by the opportunity to establish a brand-new service. Essential Requirements Level 5 Diploma in Leadership and Management for Residential Childcare, Leadership and Management, or another qualification accepted by Ofsted for Supported Accommodation registration. At least 1 year's management experience within Supported Accommodation, Residential Childcare, Leaving Care, Housing Support or a similar regulated setting. Minimum 2 years' experience supporting vulnerable young people aged 16-18 or within children's social care. Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Excellent knowledge of safeguarding, risk management and partnership working. Understanding of trauma-informed practice, adolescent development and contextual safeguarding. Strong leadership skills with the ability to motivate, inspire and develop others. Excellent written and verbal communication skills. Commitment to continuous professional development and reflective practice. Full UK driving licence is desirable. Why Join Us? Salary of 50,000 - 55,000. Opportunity to build and shape a brand-new service from the ground up. Beautifully furnished, purpose-designed accommodation. Strong support from an experienced Responsible Individual and senior leadership team. Genuine autonomy to create your own culture and develop your own team. Excellent opportunity to progress within a growing organisation. Make a meaningful difference to the lives of young people preparing for independence. If you're ready to lead a service where you can genuinely make your mark while helping young people build brighter futures, we'd love to hear from you. Apply today for a confidential discussion.
Jul 31, 2026
Full time
Registered Service Manager, Supported Accommodation (16-18) Nuneaton Location: Nuneaton Warwickshire Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent Build Something Special From Day One Are you an experienced Supported Accommodation or Children's Residential Manager looking for the opportunity to build and shape a brand-new service? We are recruiting for a passionate and ambitious Registered Service Manager to lead a beautifully furnished, newly developed Supported Accommodation service for young people aged 16-18 in the Coventry and Nuneaton area. This is a unique opportunity to become the founding Registered Manager of a new service, giving you the autonomy to create a positive culture, recruit your own team, and develop an outstanding service that genuinely changes young people's lives. You'll be fully supported throughout the registration process and beyond by an experienced and highly involved Responsible Individual, allowing you to focus on delivering exceptional care and achieving positive outcomes. If you're looking for a role where your ideas, leadership and passion will have a lasting impact, we'd love to hear from you. The Role As Registered Service Manager, you will be responsible for the overall leadership, management and compliance of the service, ensuring young people receive outstanding support as they prepare for adulthood and independent living. You will: Lead the day-to-day operation of the service in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Prepare the service for registration and future Ofsted inspections. Develop a positive, child-centred and trauma-informed culture. Recruit, lead, supervise and develop a high-performing staff team. Ensure safeguarding remains at the heart of everything the service delivers. Complete audits, quality assurance processes and continuous improvement plans. Monitor incidents, complaints, safeguarding concerns and outcomes for young people. Develop person-centred support plans focused on independence, education, employment and emotional wellbeing. Support young people to develop practical life skills including budgeting, cooking, tenancy readiness, health management and positive relationships. Build excellent working relationships with Local Authorities, Social Workers, Personal Advisers, education providers, healthcare professionals and other partner agencies. Represent the service professionally at placement reviews, commissioning meetings and Ofsted inspections. Ensure accurate records, reports and compliance documentation are maintained at all times. About You We're looking for someone who is passionate about supporting young people and excited by the opportunity to establish a brand-new service. Essential Requirements Level 5 Diploma in Leadership and Management for Residential Childcare, Leadership and Management, or another qualification accepted by Ofsted for Supported Accommodation registration. At least 1 year's management experience within Supported Accommodation, Residential Childcare, Leaving Care, Housing Support or a similar regulated setting. Minimum 2 years' experience supporting vulnerable young people aged 16-18 or within children's social care. Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Excellent knowledge of safeguarding, risk management and partnership working. Understanding of trauma-informed practice, adolescent development and contextual safeguarding. Strong leadership skills with the ability to motivate, inspire and develop others. Excellent written and verbal communication skills. Commitment to continuous professional development and reflective practice. Full UK driving licence is desirable. Why Join Us? Salary of 50,000 - 55,000. Opportunity to build and shape a brand-new service from the ground up. Beautifully furnished, purpose-designed accommodation. Strong support from an experienced Responsible Individual and senior leadership team. Genuine autonomy to create your own culture and develop your own team. Excellent opportunity to progress within a growing organisation. Make a meaningful difference to the lives of young people preparing for independence. If you're ready to lead a service where you can genuinely make your mark while helping young people build brighter futures, we'd love to hear from you. Apply today for a confidential discussion.
Registered Service Manager, Supported Accommodation (16-18) Walsall Location: Walsall Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent Build Something Special From Day One Are you an experienced Supported Accommodation or Children's Residential Manager looking for the opportunity to build and shape a brand-new service? We are recruiting for a passionate and ambitious Registered Service Manager to lead a beautifully furnished, newly developed Supported Accommodation service for young people aged 16-18 in Walsall. This is a unique opportunity to become the founding Registered Manager of a new service, giving you the autonomy to create a positive culture, recruit your own team, and develop an outstanding service that genuinely changes young people's lives. You'll be fully supported throughout the registration process and beyond by an experienced and highly involved Responsible Individual, allowing you to focus on delivering exceptional care and achieving positive outcomes. If you're looking for a role where your ideas, leadership and passion will have a lasting impact, we'd love to hear from you. The Role As Registered Service Manager, you will be responsible for the overall leadership, management and compliance of the service, ensuring young people receive outstanding support as they prepare for adulthood and independent living. You will: Lead the day-to-day operation of the service in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Prepare the service for registration and future Ofsted inspections. Develop a positive, child-centred and trauma-informed culture. Recruit, lead, supervise and develop a high-performing staff team. Ensure safeguarding remains at the heart of everything the service delivers. Complete audits, quality assurance processes and continuous improvement plans. Monitor incidents, complaints, safeguarding concerns and outcomes for young people. Develop person-centred support plans focused on independence, education, employment and emotional wellbeing. Support young people to develop practical life skills including budgeting, cooking, tenancy readiness, health management and positive relationships. Build excellent working relationships with Local Authorities, Social Workers, Personal Advisers, education providers, healthcare professionals and other partner agencies. Represent the service professionally at placement reviews, commissioning meetings and Ofsted inspections. Ensure accurate records, reports and compliance documentation are maintained at all times. About You We're looking for someone who is passionate about supporting young people and excited by the opportunity to establish a brand-new service. Essential Requirements Level 5 Diploma in Leadership and Management for Residential Childcare, Leadership and Management, or another qualification accepted by Ofsted for Supported Accommodation registration. At least 1 year's management experience within Supported Accommodation, Residential Childcare, Leaving Care, Housing Support or a similar regulated setting. Minimum 2 years' experience supporting vulnerable young people aged 16-18 or within children's social care. Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Excellent knowledge of safeguarding, risk management and partnership working. Understanding of trauma-informed practice, adolescent development and contextual safeguarding. Strong leadership skills with the ability to motivate, inspire and develop others. Excellent written and verbal communication skills. Commitment to continuous professional development and reflective practice. Full UK driving licence is desirable. Why Join Us? Salary of 50,000 - 55,000. Opportunity to build and shape a brand-new service from the ground up. Beautifully furnished, purpose-designed accommodation. Strong support from an experienced Responsible Individual and senior leadership team. Genuine autonomy to create your own culture and develop your own team. Excellent opportunity to progress within a growing organisation. Make a meaningful difference to the lives of young people preparing for independence. If you're ready to lead a service where you can genuinely make your mark while helping young people build brighter futures, we'd love to hear from you. Apply today for a confidential discussion.
Jul 31, 2026
Full time
Registered Service Manager, Supported Accommodation (16-18) Walsall Location: Walsall Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent Build Something Special From Day One Are you an experienced Supported Accommodation or Children's Residential Manager looking for the opportunity to build and shape a brand-new service? We are recruiting for a passionate and ambitious Registered Service Manager to lead a beautifully furnished, newly developed Supported Accommodation service for young people aged 16-18 in Walsall. This is a unique opportunity to become the founding Registered Manager of a new service, giving you the autonomy to create a positive culture, recruit your own team, and develop an outstanding service that genuinely changes young people's lives. You'll be fully supported throughout the registration process and beyond by an experienced and highly involved Responsible Individual, allowing you to focus on delivering exceptional care and achieving positive outcomes. If you're looking for a role where your ideas, leadership and passion will have a lasting impact, we'd love to hear from you. The Role As Registered Service Manager, you will be responsible for the overall leadership, management and compliance of the service, ensuring young people receive outstanding support as they prepare for adulthood and independent living. You will: Lead the day-to-day operation of the service in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Prepare the service for registration and future Ofsted inspections. Develop a positive, child-centred and trauma-informed culture. Recruit, lead, supervise and develop a high-performing staff team. Ensure safeguarding remains at the heart of everything the service delivers. Complete audits, quality assurance processes and continuous improvement plans. Monitor incidents, complaints, safeguarding concerns and outcomes for young people. Develop person-centred support plans focused on independence, education, employment and emotional wellbeing. Support young people to develop practical life skills including budgeting, cooking, tenancy readiness, health management and positive relationships. Build excellent working relationships with Local Authorities, Social Workers, Personal Advisers, education providers, healthcare professionals and other partner agencies. Represent the service professionally at placement reviews, commissioning meetings and Ofsted inspections. Ensure accurate records, reports and compliance documentation are maintained at all times. About You We're looking for someone who is passionate about supporting young people and excited by the opportunity to establish a brand-new service. Essential Requirements Level 5 Diploma in Leadership and Management for Residential Childcare, Leadership and Management, or another qualification accepted by Ofsted for Supported Accommodation registration. At least 1 year's management experience within Supported Accommodation, Residential Childcare, Leaving Care, Housing Support or a similar regulated setting. Minimum 2 years' experience supporting vulnerable young people aged 16-18 or within children's social care. Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Excellent knowledge of safeguarding, risk management and partnership working. Understanding of trauma-informed practice, adolescent development and contextual safeguarding. Strong leadership skills with the ability to motivate, inspire and develop others. Excellent written and verbal communication skills. Commitment to continuous professional development and reflective practice. Full UK driving licence is desirable. Why Join Us? Salary of 50,000 - 55,000. Opportunity to build and shape a brand-new service from the ground up. Beautifully furnished, purpose-designed accommodation. Strong support from an experienced Responsible Individual and senior leadership team. Genuine autonomy to create your own culture and develop your own team. Excellent opportunity to progress within a growing organisation. Make a meaningful difference to the lives of young people preparing for independence. If you're ready to lead a service where you can genuinely make your mark while helping young people build brighter futures, we'd love to hear from you. Apply today for a confidential discussion.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Carramar, Thatcham, Berkshire. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The Carramar team focuses on providing care for clients in a 24 hour, 7 day a week supported housing service in Thatcham. The Carramar team creates a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Oct 03, 2025
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Carramar, Thatcham, Berkshire. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The Carramar team focuses on providing care for clients in a 24 hour, 7 day a week supported housing service in Thatcham. The Carramar team creates a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
