415 jobs found

Facilities, Health, Safety & Compliance Manager Location: Basildon Reporting to: Chief Operating Officer Hours: Flexible (Full-Time or Part-Time depending on business requirements) Role Overview We are seeking an experienced and proactive Facilities, Health, Safety & Compliance Manager to lead and manage all aspects of health, safety, facilities, and compliance across the business. The role combines strategic oversight with hands-on operational support to ensure a safe, efficient, and legally compliant working environment across office, workshop, and project locations. The successful candidate will be responsible for developing and maintaining health and safety systems, managing facilities and contractors, conducting audits and inspections, supporting operational teams with risk management activities, and driving a positive safety culture throughout the organisation. Key Responsibilities Health, Safety & Compliance Management Lead and manage all aspects of health, safety, environmental, and compliance activities across the business. Develop, implement, maintain, and continuously improve health and safety policies, procedures, and management systems in line with UK legislation and industry best practice. Ensure compliance with all relevant regulations including HSE requirements, COSHH, PUWER, Manual Handling, Fire Safety, and other applicable legislation. Monitor legislative changes and implement updates to company policies and procedures as required. Act as the focal point for health and safety matters, providing guidance and support to managers and employees. Risk Management & Operational Support Prepare, review, and support the development of Risk Assessments and Method Statements (RAMS). Work closely with Project Managers, Contract Managers, Supervisors, and operational teams to ensure safe systems of work are implemented and maintained. Conduct accident, incident, and near-miss investigations, identifying root causes and implementing corrective and preventative actions. Monitor and track corrective actions arising from audits, inspections, and incidents to ensure timely closure. Auditing, Inspections & Continuous Improvement Conduct regular internal audits, site inspections, workshop inspections, office inspections, and compliance reviews. Perform vehicle spot checks, workplace inspections, and contractor compliance assessments. Identify areas for continuous improvement and implement initiatives to enhance safety performance and operational compliance. Maintain audit-ready records and documentation to support regulatory, insurer, client, and accreditation requirements. Facilities Management Oversee day-to-day management of company facilities, including workshop, office, and operational locations. Manage building infrastructure, utilities, maintenance activities, cleaning services, waste management, and contractor performance. Coordinate preventative maintenance programmes and statutory inspections. Ensure compliance with building safety, fire safety, emergency procedures, and associated inspections and certifications. Training, Communication & Safety Culture Develop and deliver health and safety inductions, toolbox talks, safety briefings, refresher training, and awareness campaigns. Promote a positive safety culture throughout the business and encourage employee engagement in safety initiatives. Ensure all employees understand their health and safety responsibilities and are competent to perform their duties safely. Accreditation & External Compliance Manage company accreditations, certifications, and compliance registers. Support and coordinate external audits, client inspections, HSE visits, insurer audits, and accreditation assessments. Maintain records relating to training, equipment inspections, PPE, fire safety, contractor management, and statutory compliance requirements. Knowledge, Skills & Experience Essential Minimum 5 years' experience in a Health & Safety role within engineering, manufacturing, construction, M&E, industrial, or related environments. Strong knowledge of UK Health & Safety legislation and HSE requirements. Proven experience conducting risk assessments, audits, inspections, and incident investigations. Experience preparing and reviewing RAMS. Experience managing compliance systems, records, and contractor activities. Strong communication, organisational, and problem-solving skills. Full UK Driving Licence. Ability to work independently and manage multiple priorities effectively. Desirable NEBOSH General Certificate. NEBOSH Construction Certificate. IOSH Managing Safely and/or IOSH Membership. NVQ Health & Safety qualification or equivalent. Internal Auditor qualification. Experience managing ISO standards, accreditations, and management systems. Experience in SME environments. Familiarity with H&S HQ, SimPro, and HSEQ management systems. Personal Attributes Practical, hands-on, and solution-oriented. Detail-focused with a strong commitment to compliance and safety. Confident communicator able to influence and engage stakeholders at all levels. Proactive, self-motivated, and capable of working independently. Strong leadership, organisational, and relationship-building skills. Calm, methodical, and professional when managing incidents, risks, and compliance matters. If you are proactive and passionate about ensuring a robust Health and Safety environment compliments an incredibly technical and innovative engineering team in a cutting edge creative manufacturing environment then apply today and I will schedule a meeting to discuss more details in depth asap.

Department Supervisor Hounslow Salary: DOE Hours: Full-time, Alternate weekends We're working with a well-respected garden centre group that's looking for a Department Supervisor to execute the running of its Sundries & Gardening department. This is an excellent opportunity for someone proactive who is looking to take their next step within a business that offers genuine opportunities to develop and progress. About the business Our client is a successful garden centre group with a strong reputation for great products and progression. Their knowledgeable teams are passionate about helping customers make the most of their gardens throughout the year. About the role You'll play a key role in the day-to-day running of the Sundries & Gardening department. From supporting and motivating the team to maintaining retail standards, you'll help ensure the department is organised and delivers an excellent shopping experience. Key responsibilities Supporting the day-to-day running of the department Coaching and motivating the team to provide outstanding customer service Maintaining high standards of merchandising, stock presentation, and availability Helping to deliver sales targets and departmental KPIs Providing expert advice and guidance to customers on gardening products Supporting stock control, promotional activity, and seasonal changes across the department The ideal candidate Previous supervisory experience within a retail environment A positive, hands-on approach with the ability to lead by example A genuine passion for delivering excellent customer service Good knowledge of gardening products, tools, compost, chemicals, or related sundries is desired Buying or stock management experience would be beneficial but isn't essential If this sounds like an opportunity you'd like to hear more about, please get in touch with Elleanna at (url removed) for a conversation.

Join a Community where Relationships Drive Success Role: Midday Lunch Supervisor Hours: 15 Hours per Week Salary: Up to 7931.04 per Annum Location: Meoncross School Contract: Term-Time / Part Time About the School - Meoncross At Meoncross School, we believe that education should inspire curiosity, build confidence and prepare young people to thrive in an ever-changing world. Located on the beautiful south coast, we are a thriving independent school for children from Nursery through to Year 11, where academic excellence is balanced with outstanding pastoral care and a genuine sense of community. Our distinctive Coastal Education curriculum takes full advantage of our unique location, enriching learning through environmental awareness, outdoor experiences and meaningful connections with the local community. We encourage pupils to think creatively, develop resilience and become responsible global citizens, while nurturing a lifelong love of learning. The wellbeing of our pupils and staff is central to everything we do. We are committed to creating a supportive, inclusive and respectful environment where everyone feels valued, listened to and empowered to achieve their potential. We recognise that happy, motivated staff are essential to providing the very best education for our pupils, and we actively promote professional development, collaboration and a healthy work-life balance. As part of Blenheim Schools Group, we combine the warmth and personal approach of a close-knit school community with the opportunities, expertise and support of a wider educational organisation. If you are passionate about education, share our commitment to excellence and wellbeing, and want to make a meaningful difference to the lives of young people, we would be delighted to welcome your application. Role Purpose As a Midday Lunch Supervisor, you will play an important role in ensuring pupils enjoy a safe, positive, and well-supervised lunchtime experience. Working as part of the wider school team, you will uphold the school's values and standards, support pupil wellbeing, and contribute to a caring and inclusive environment while following school policies and procedures. Key Responsibilities Supervise pupils during lunchtime, ensuring their safety, wellbeing, and positive behaviour. Operate tills accurately and efficiently while providing excellent customer service to pupils and staff. Promote good table manners, hygiene, and respectful behaviour within the dining hall. Support meal service, assist pupils as needed, clear tables, and maintain a clean and welcoming environment. Ensure high standards of cleanliness, food hygiene, health and safety, and encourage recycling and waste reduction. Work collaboratively with school and catering staff to support pupil welfare and address any concerns. Complete food safety duties, including stock rotation, temperature checks, and food waste monitoring. Maintain confidentiality, attend required training, and contribute positively to the wider school community. Carry out any other reasonable duties requested by the Catering Manager, Headteacher, or Senior Leadership Team. What You Will Bring Ability to prioritise tasks Ability to work on own initiative Ability to work as part of a team Ability to build relationships with children & young people Flexible approach to working Willing to undertake training Resilience Good standard of personal hygiene Awareness of Health and Safety (desirable) Benefits Lunch during term time School fee discount Shopping discounts Meoncross School is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.

Job Title: Service Operations Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Permanent, Full time Working Hours: Monday to Friday, 9:00am to 5:30pm (flexible hours between 8:00am and 6:00pm) This is a leadership role for someone who can build brilliant teams, bring structure to a fast-moving service environment, and still understand the technology well enough to challenge decisions, support escalations, and drive meaningful improvement. If you are a people-first leader with a strong technical grounding and the ambition to help shape a growing MSP, this role gives you the platform to make a visible impact. Who are we: Flotek Group is one of the fastest-growing technology companies in the UK, delivering IT, Cybersecurity and Communications services to small and medium-sized businesses. With sales and support teams across the country, we are building a service operation that combines technical expertise, commercial focus and genuine care for our partners. When you join Flotek Group, you join our Purple Army: a collaborative, ambitious team guided by shared values and high standards. We move quickly, learn constantly, recognise great work, and take pride in delivering the kind of service that earns trust and creates a genuine Wow for our partners. The Role: As Service Operations Manager, you will be a key member of the Service Leadership Team, responsible for leading and developing specialist IT service functions that deliver world-class outcomes for our partners. Reporting directly to the Head of Service, you will provide strategic leadership across Service teams, ensuring service excellence, operational efficiency, employee engagement, and continual improvement. This is a leadership-first role. Your technical background will help you challenge decisions, understand escalations and support your teams, but your biggest impact will come from building high-performing teams, developing future leaders, improving service delivery and creating an environment where people are engaged, accountable and proud of the service they deliver. You will work closely with Team Leaders, Service Excellence, Project Delivery, Account Management and Senior Leadership to shape a scalable, high-performing service operation as Flotek continues its ambitious growth journey. Responsibilities: You will be expected to lead through your Team Leaders, setting clear expectations, coaching consistently, and creating a culture where people understand what great service looks like. The right person will be comfortable having honest conversations, recognising strong performance, supporting development and holding teams accountable in a fair, constructive and consistent way. Lead, develop and inspire Team Leaders and operational teams, creating a high-performance culture where people feel supported, challenged, recognised and accountable for delivering exceptional service. Build leadership capability across the department through coaching, mentoring, succession planning, structured one-to-ones and regular performance development activity. Own service performance across all supported functions, ensuring exceptional customer outcomes, operational excellence and consistent achievement of service targets. Act as the senior escalation point for major partner issues, balancing customer experience, employee wellbeing and commercial objectives. Define and deliver strategic service improvement initiatives that enhance scalability, efficiency and support Flotek's continued growth. Work closely with senior leadership to shape departmental objectives, resource planning, budgets and long-term operational strategy. Establish and own KPI frameworks, operational reporting and performance dashboards, providing regular insights and recommendations to Directors and the Senior Leadership Team. Ensure effective capacity planning, governance and compliance with company policies, security standards and industry best practice. Build strong relationships with key partners and stakeholders, acting as a senior representative of the Service Department during reviews, escalations and critical service events. Drive measurable improvements in partner satisfaction, retention and overall service experience through a customer-first approach. Lead continual service improvement initiatives through data analysis, root cause investigations and operational reviews. Champion innovation, automation and emerging technologies that improve efficiency, employee experience and partner outcomes. What we're looking for: Strong people leadership, coaching and team development skills, with the ability to build high-performing teams and future leaders. Experience managing operational performance through KPIs, SLAs, service reporting and continual improvement initiatives. Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organisation. Commercially aware, with the ability to balance partner outcomes, operational requirements and business objectives. Strong understanding of Managed Services, Service Operations and modern MSP technologies, including Microsoft 365, Azure, networking and cyber security, with the confidence to support technical discussions without needing to be the deepest technical expert in the room. Familiarity with service management frameworks and tools, including ITIL, PSA, RMM, CRM and documentation platforms, with the ability to use data and process insight to improve service performance. A customer-focused, organised and results-driven leader who thrives in a fast-paced environment and remains calm under pressure. Proven leadership experience with a track record of leading Team Leaders, Supervisors or Managers. Benefits: Competitive salary depending on experience. Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. Birthday day off. Additional day off for personal life milestones. "Give Back Day" for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior service leadership as Flotek continues to scale. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Candidates with experience of; IT Service Delivery Manager, Managed Services Operations Manager, IT Infrastructure & Operations Manager, IT Service Manager, Managed IT Services Lead, Service Operations Lead may also be considered for this role.

We are recruiting on behalf of our client for the position of Assistant Service Manager in Poole, Dorset. This role offers an excellent opportunity for skilled automotive professionals to lead and develop a busy aftersales department within a reputable dealership. The successful individual will play a key role in delivering exceptional customer service and maintaining efficient workshop operations. Benefits of the Assistant Service Manager: Competitive basic salary of 38,000, with an OTE of up to 48,000 Structured manufacturer training programmes covering the latest vehicle technologies, including electric and hybrid systems 25 days annual leave plus bank holidays Bonus scheme based on performance Pension scheme with employer contributions Additional benefits including cycle-to-work scheme, eye care vouchers, and staff discounts Paid overtime for Saturday duties Supportive team environment focused on professional growth and high standards Duties of the Assistant Service Manager: Supervise and develop the service team to ensure high performance standards Monitor workshop workload and manage workflow efficiently Greet customers professionally, discussing vehicle requirements and providing updates Oversee collection and delivery drivers to ensure punctuality and customer satisfaction Raise and process repair orders accurately; ensure timely completion Manage invoicing, warranty authorisations, and job extensions in line with manufacturer guidelines Keep customers informed of costs, progress, and completion times Oversee subcontracted repairs maintaining quality standards Monitor team attendance, punctuality, and overall performance Maintain a tidy, professional workshop environment ensuring health and safety compliance Requirements of the Assistant Service Manager: Proven experience in an aftersales role within the motor trade Experience working as a Service Advisor is essential Supervisory or managerial experience in an aftersales environment Strong organisational and communication skills as the Assistant Service Manager Knowledge of Kerridge or similar dealership management systems is advantageous Immaculate appearance and full valid driving licence are essential Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic Assistant Service Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.

Are you an experienced motor Vehicle Technician seeking a leadership role within a reputable fleet company? We are currently recruiting for a Senior Vehicle Technician in Croydon. This is an excellent opportunity for a skilled professional to develop their career in a supportive, family-run environment. The Senior Vehicle Technician role offers competitive pay, excellent benefits, and the chance to work within a modern, well-equipped workshop. Our client values technical expertise, team leadership, and a solutions-focused approach, making this position ideal for driven technicians looking to step into a supervisory capacity. Benefits: Basic salary of 45,000 per annum Uncapped earning potential with approximately 12,000 in annual bonuses Flexible working hours, with start times from 7am to 9am and finish times from 4pm to 6pm Optional overtime, including weekends, for additional income 32 days holiday inclusive of bank holidays Pension scheme contributions Discounted van rental for mobile working across multiple sites Daily paid lunch Duties: Conduct diagnostics and repairs on light commercial vehicles, specialising in fleet maintenance Assist colleagues with mechanical tasks when needed Perform mechanical duties such as clutch repairs, cambelts, suspension work, and general diagnostics Liaise with clients and internal departments to ensure customer satisfaction Maintain workshop safety standards and compliance with health and safety regulations Provide technical guidance and troubleshooting support using advanced diagnostic tools, including Snap-on and Autel Manage workshop workflow, ensuring productivity and efficiency Requirements: Proven experience as a senior motor vehicle technician or equivalent Full UK driving licence Strong diagnostic and mechanical repair skills, particularly with light commercial vehicles Excellent communication skills and a mature, solutions-driven attitude Familiarity with modern diagnostic equipment and workshop management systems Relevant qualifications such as Senior Vehicle Technician or Master Vehicle Technician This is an outstanding opportunity for a Senior Vehicle Technician to join a dynamic team in Croydon that values professional development and quality service. If you are ready to progress your career in a fulfilling role with great earning potential, we encourage you to apply. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.

Age UK has another fantastic opportunity! We are recruiting for a Sunday Shop Supervisor in our Paignton store. Our shops raise vital funds that enable the charity to support older people across the UK. We are looking for a Sunday Shop Supervisor to provide a quality retail service, taking responsibility for running our busy shop on Sundays. This varied role will include, managing stock, displaying goods, maintaining the appearance of the shop, maximising sales and promoting Gift Aid to our valued customers. If you would like to utilise your skills and experience in a role that helps raise funds for some of the excellent services and support provided by Age UK, we would love to hear from you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. About you: Excellent customer service skills Literate and numerate An effective team player Ability to lift and carry heavy bags of stock A basic knowledge of Health & Safety and Fire regulations Previous experience of working or managing a retail shop would be an advantage A flexible approach to your job is essential What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK has another fantastic opportunity! We are recruiting for a Sunday Shop Supervisor in our Dunstable store. Our shops raise vital funds that enable the charity to support older people across the UK. We are looking for a Sunday Shop Supervisor to provide a quality retail service, taking responsibility for running our busy shop on Sundays. This varied role will include, managing stock, displaying goods, maintaining the appearance of the shop, maximising sales and promoting Gift Aid to our valued customers. If you would like to utilise your skills and experience in a role that helps raise funds for some of the excellent services and support provided by Age UK, we would love to hear from you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. About you: Excellent customer service skills Literate and numerate An effective team player Ability to lift and carry heavy bags of stock A basic knowledge of Health & Safety and Fire regulations Previous experience of working or managing a retail shop would be an advantage A flexible approach to your job is essential What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Performance Manager This is an opportunity to build on your people management experiences in an important role within our critical water infrastructure network. From our Ashford and Kempton sites, every day we provide London and the surrounding areas with high-quality, fresh drinking water. This role will require you to lead and develop a team of operatives as well as manage the performance of two of the main slow sand filter treatment processes for producing clean drinking water for London. The role also requires you to safely achieve specific operational outputs to the required standards across the business, within budget and deadlines. What you'll be doing as a Performance Manager - Slow Sand Filters This role will involve: Managing a team of Slow Sand Filter Operators and a Working Supervisor to perform effectively against internal and external targets. Controlling and auditing site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company Health & Safety policy. Analysing data to inform site performance and planning decisions. Preparing reports and presentations for key stakeholders as required. Ensuring the team are in line with production plans and service agreements are met. Managing budgets and cost to ensure you are meeting and exceeding financial targets while maintaining quality. Ensuring the continued operability of the Slow Sand Filter team's mobile plant, by certifying effective maintenance, escalating faults and working with the mobile plant maintenance contractors. Base Location - Ashford Water Treatment Works (TW15 1RU) Working Hours - 38 hours per week ( with and out of hours management roster.) Salary - £38,000 to £45,000 depending on skills and experience What should you bring to the role? To thrive in this role, the essential criteria you'll need are: Previous experience managing and supporting a team whilst coordinating team activity. The ideal candidate will be someone who can develop and encourage people within a team setting. Strong analytical skills with experience of understanding and interpreting data to create change and make decisions. Good communication and interpersonal skills. Confident in your ability to present key findings and liaise with managers of all levels. Excellent organisational skills, a keen eye for detail and demonstrable ability of managing workload under pressure. Health and Safety, stakeholder engagement and customer focus is essential. Due to the nature of the role, a valid, UK driving licence is required. Additional skills and experiences would be great to have/bring: Previous water experience would be beneficial as well as having knowledge of the clean water process. Industrial site experience would be beneficial, as would previous operation of mobile plant. Strong background in process management with excellent skills in operations, engineering, finance, What's in it for you? Offering a salary £38,000 to £45,000 per annum depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We're looking for an experienced Team Leader to oversee ESEL (Electronic Shelf Edge Label) installation projects across retail and supermarket sites. This hands-on role combines team leadership, installation expertise, customer liaison, and project administration to ensure projects are delivered safely, efficiently, and to a high standard. Key Responsibilities Lead and supervise installation teams on-site. Allocate workloads and monitor project progress. Ensure installation quality standards are achieved. Train and support installers where required. Conduct quality checks and resolve issues. Act as the main point of contact for store management. Complete daily reporting and site documentation. Promote safe working practices at all times. Essential Requirements Previous team leadership or supervisory experience. Strong organisational and communication skills. Ability to motivate and manage teams. Good customer service and administration skills. Excellent attention to detail and ability to work under pressure. Desirable Experience Retail fit-outs or shop fitting. Field-based team leadership. Merchandising management. ESEL installation projects. Ideal for: Retail Installation Supervisors, Merchandising Managers, Shop Fitting Team Leaders, and Project Supervisors looking to take the next step in their career. Rate: £240-£260 per day (outside IR35) Contract: Project-based / Contract opportunities available Location: Various retail and supermarket sites across the UK Any reimbursement of mileage, travel, accommodation, or other business expenses is subject to the requirements, budget, and approval process of the individual project. Expenses are not guaranteed and will be agreed prior to assignment where applicable. Apply today to join our growing ESEL deployment team.

Join a leading independent technology and services provider as IT Technical Support L2 Job Overview: The Maintenance Service Centre is a fast-paced environment with various customer builds that we support throughout the device life cycle to help our customers change the world. Your duties will include: Filtering, visually inspecting, testing and cleaning various types of IT equipment including, laptops, desktops, screens, handhelds and mobile devices etc. Liaising with internal teams whilst building relationships, you will escalate any issues with the supervisor that may affect delivery to our customers. You will be extremely well-organised in your approach to asset tracking and traceability of those assets. You will be an excellent communicator and deliver against the core values of Field and Lifecycle Services. You will embrace change and be an advocate of our values. Location: Hatfield AL10 9TW Rate: An hourly rate, in-scope IR35, of £14.29 (PAYE) OR £18.53 per hour (via a Hays Approved Umbrella Company). Contract Length: 6 months (Potential for extension) Work Schedule: Monday - Friday (7:00 - 15:00) Key Responsibilities: Managing all assets coming into the workshop and liaising with the relevant distribution teams to locate and amend any discrepancies. Organising, analysing and handling of tickets in the company computer system. Filtration, inspection, testing and cleaning of all device types. Preparing new and repaired hardware General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers. Assistance in specific tasks where prompt investigation and resolution are required. Maintaining assets using an accurate location system to ensure precise asset management. 6S Implementation and ongoing maintenance into the workshop Flexibility of workloads and working patterns to assist in all areas of the Maintenance Service Centre to avoid backlogs and to maintain achievement of SLA's is essential. The Ideal Candidate Excellent Administration and communication skills, both written and oral Previous knowledge of Microsoft applications Previous experience of supporting IT hardware at a software and hardware level. Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information. Able to gain OEM and standard IT accreditations. ITIL Experience preferred. Previous experience working in a corporate IT environment is an asset. Excellent time management and organisational skills Willing to take initiative and be hands-on. Sense of urgency Flexible Collaborator Experience in building effective relationships and team working. A confident, professional, positive, and proactive approach Ability to multi-task and prioritise workload. Able to apply initiative and have integrity. Pro-active approach to self-development Additional Information:Interview Process: In Person/Teams How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Title: Welder/Fabricator Location: St Helens (WA9) Salary: £17.62 per hour Hours: Monday- Thursday 08:00- 16:30, Fridays 08:00- 14:00 Contract: Permanent Our client a highly experienced manufacturing and installation company are recruiting for a time-served fully skilled Welder/Fabricator to joint their expanding team. As a Welder/Fabricator your duties will be: - Welding aluminium, copper, and steel in process TIG and MIG. Pass coded weld tests in all positions up to 6G. Fabricate and weld assemblies, to a high-quality standard in accordance with engineering technical drawings. Follow instruction from supervision. Assist other skilled tradesman with aspects of the works. Maintain upkeep of work area, workshop, and general housekeeping. The use of hand tools, such as hand drills, grinders, and power tools. Carry out general maintenance across the site. Make themselves aware of health and safety risks involved. Follow site rules and procedures. Following best practice guidelines and ensuring other adhere to them. Report to supervisor for workload, issues, and any risk events. Completing and assisting with paperwork, risk assessments. The successful Welder/Fabricator will have the following skills: - Must have full UK driving licence. Basic English and Maths qualifications (min. GCSE level 4 / grade C). Time served, fully skilled welder/fabricator. Able to read and work direct from engineering drawings. 5 years of welding and fabrication experience. Additional Information Stakeholder Pension Plan (Presently the company contributes up to 6%). Welplan Insurance. Permanent Contract. Progression.

We're looking for an experienced Team Leader to oversee ESEL (Electronic Shelf Edge Label) installation projects across retail and supermarket sites. This hands-on role combines team leadership, installation expertise, customer liaison, and project administration to ensure projects are delivered safely, efficiently, and to a high standard. Key Responsibilities Lead and supervise installation teams on-site. Allocate workloads and monitor project progress. Ensure installation quality standards are achieved. Train and support installers where required. Conduct quality checks and resolve issues. Act as the main point of contact for store management. Complete daily reporting and site documentation. Promote safe working practices at all times. Essential Requirements Previous team leadership or supervisory experience. Strong organisational and communication skills. Ability to motivate and manage teams. Good customer service and administration skills. Excellent attention to detail and ability to work under pressure. Desirable Experience Retail fit-outs or shop fitting. Field-based team leadership. Merchandising management. ESEL installation projects. Ideal for: Retail Installation Supervisors, Merchandising Managers, Shop Fitting Team Leaders, and Project Supervisors looking to take the next step in their career. Rate: £240-£260 per day (outside IR35) Contract: Project-based / Contract opportunities available Location: Various retail and supermarket sites across the UK Any reimbursement of mileage, travel, accommodation, or other business expenses is subject to the requirements, budget, and approval process of the individual project. Expenses are not guaranteed and will be agreed prior to assignment where applicable. Apply today to join our growing ESEL deployment team.

Your new company Join a well-established and respected manufacturing organisation known for delivering high-quality fabrication and engineering solutions across a range of industries. With a strong commitment to safety, quality, and continuous improvement, the company provides a supportive and collaborative workshop environment where skilled tradespeople can thrive and develop their careers. Your new role As a Fabricator - Plater, you will play a key role in the assembly and fabrication of metal components in line with engineering drawings and company standards. You will be responsible for interpreting fabrication and installation drawings, carrying out precise fabrication tasks, and ensuring all work is completed safely, efficiently, and to the highest quality.Your duties will include: Reading and interpreting fabrication and installation drawings accurately Performing assembly and fabrication tasks using a range of hand tools and techniques Maintaining a strong focus on SHE (Safety, Health & Environmental) risk awareness and compliance Producing work to required tolerances and quality standards Collaborating with supervisors, planners, and other trades to meet production targets Supporting apprentices by sharing knowledge and best practices Assisting with shop floor problem-solving and adapting to changes in drawings, processes, or technologies What you'll need to succeed To be successful in this role, you will bring: Proven experience within a fabrication or plating environment Strong understanding of engineering drawings and manufacturing processes Excellent practical hand skills and attention to detail Solid knowledge of SHE regulations and workplace safety practices Good communication and interpersonal skills, with an approachable and reliable attitude Ability to work both independently and as part of a team A proactive approach to problem-solving and continuous improvement Willingness to learn, adapt, and embrace new ideas and technologies Experience mentoring or coaching apprentices (desirable) What you'll get in return In return, you will benefit from: Competitive salary and overtime opportunities A stable and supportive working environment Ongoing training and development opportunities The chance to work with a skilled and experienced team Opportunities to contribute to continuous improvement initiatives A strong focus on safety, wellbeing, and career progression What you need to do now If you're an experienced Fabricator - Plater looking for your next opportunity, apply now by submitting your CV, or get in touch to find out more about this role.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our passionate team at Busy Bees in St Neots, an Ofsted-rated Good nursery with a capacity of 93 children. Our dedicated staff focus on supporting each child to be their unique self, with an emphasis on building confidence and self-esteem. We maintain strong links with local schools and are actively building connections with the nearby elderly home, fostering community engagement. Located in a quiet area just a five-minute walk from local shops, eateries, and bus stops, our nursery offers convenience for families and staff alike. We provide free parking and a range of flexible working hours to suit your work-life balance, from half days to full days and options for two to five-day work weeks. This is a fantastic opportunity to grow your career in early childhood education within a supportive and community-focused environment. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities Lead the planning and execution of age-appropriate activities and curriculum in your room. Create a safe, stimulating, and inclusive learning environment for children. Foster a high-performing team through supportive leadership and collaboration. Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents. Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children. Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner. Strong leadership, organisational, and communication skills. Passionate about fostering children's development and creating positive relationships with families. Make a positive impact on young learners-apply now!

Hygiene Section Leader (Red Days) - 12 Months Fixed Term Contract (Maternity Cover) - Greencore Spalding Meals, Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Spalding, Greencore Spalding Meals, West Marsh Road, PE11 2BB Ways of Working: Site based Hours of work: Red Days 05:30am-17:30pm, 3223 shift pattern Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Spalding is a vibrant hub where over 1,470 colleagues bring handcrafted sandwich wraps, salads, dips, soups, sauces, and mayonnaise to life across three manufacturing facilities and a distribution centre. As a Hygiene Section Leader your key focus will be to lead and motivate the Hygiene team ensuring our high Hygiene standards are met and records are maintained accurately. Role Accountabilities: Ensure agreed controls for safe working practices in relation to personnel, chemicals, processes or raw materials are adhered to. Maintain departmental housekeeping, hygiene standards as well as quality standards. Ensuring that all data and records are maintained accurately. Manage allocated labour resources to ensure performance standards are achieved. Manage performance and attendance of the team including first level formal written disciplinary action, performance review, and absence management including return to work procedures. Ensure the team are correctly deployed and are performing in adherence to the plan. Manage breaks and shift changeover process to ensure it does not disrupt productivity and workflow. To work within predefined cost efficiencies to maximise all resources and reduce wastage. Ensure all staff are trained on hygiene procedures with regards to standards and Health and Safety developing a multi-skilled team. Actively coach, develop, and recruit team members to the required level of competence to encourage continuous improvement within the business. Encourage the Bakkavor values and a positive culture, whilst fostering good employee relations through fair, consistent and effective people management. Maintain effective communication between staff and management with internal and external customers. Highlight training needs to the Hygiene Section Manager. What we're looking for You will have good IT skills, experience working within a hygiene/industrial cleaning team along with supervisory experience. A hands-on approach and strong numerical, verbal and written communication skills are essential. We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.

Workshop Supervisor Family Run Independant We're recruiting on behalf of a family-run independent garage that has built an excellent reputation for quality workmanship, honest service, and looking after both its customers and its team. This is a fantastic opportunity for an experienced technician who's ready to take the next step into a supervisory position without leaving the tools behind. If you enjoy fault-finding, diagnostics, and technical repairs, but also have the confidence to help keep a busy workshop running smoothly, we'd love to hear from you. You'll be responsible for maintaining high standards of workmanship while supporting the team, organising workflow, and ensuring jobs are completed efficiently and to a high standard. Key Responsibilities Carry out diagnostics, servicing, maintenance, and repairs on a wide range of vehicles. Lead by example as the workshop's senior technician. Allocate and prioritise work within the workshop. Provide technical support and guidance to fellow technicians when required. Ensure all work is completed safely, efficiently, and to the highest standard. Maintain excellent communication with the service team regarding job progress. Help create a positive, productive working environment. What We're Looking For Proven experience as a Vehicle Technician with strong diagnostic skills. Someone who wants to remain hands-on and enjoys technical work. Strong organisational and leadership skills. A team player with a positive attitude and excellent attention to detail. Full UK driving licence. What's on Offer 40,000 basic salary Monday to Friday only - 8:00am to 5:00pm No weekends Join a respected family-run independent garage where you're valued as part of the team. Stable, long-term opportunity with a friendly working environment and a great reputation. If you're an experienced technician looking for a role that offers the perfect balance between technical work and workshop leadership, we'd love to hear from you. Apply today for a confidential conversation. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.