Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Aug 08, 2026
Seasonal
Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative
Role: Administrator / Call Handler Start Date: ASAP Working Pattern: Monday - Friday, 09:00-17:00 Salary: 12.71 an hour Temp to perm We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties. Key Responsibilities: Handling inbound and outbound calls in a professional and timely manner Managing customer enquiries and resolving issues effectively Updating internal systems and maintaining accurate records Coordinating appointments and schedules Managing emails and general office correspondence Supporting the wider team with administrative tasks What We're Looking For: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Confident using Microsoft Office and internal systems Apply now with you CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 08, 2026
Seasonal
Role: Administrator / Call Handler Start Date: ASAP Working Pattern: Monday - Friday, 09:00-17:00 Salary: 12.71 an hour Temp to perm We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties. Key Responsibilities: Handling inbound and outbound calls in a professional and timely manner Managing customer enquiries and resolving issues effectively Updating internal systems and maintaining accurate records Coordinating appointments and schedules Managing emails and general office correspondence Supporting the wider team with administrative tasks What We're Looking For: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Confident using Microsoft Office and internal systems Apply now with you CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Role: Administrator / Call Handler Start Date: ASAP Working Pattern: Monday - Friday, 09:00-17:00 Salary: £12.71 an hour Temp to perm We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties. Key Responsibilities: Handling inbound and outbound calls in a professional and timely manner Managing customer enquiries and resolving issues effectively Updating internal systems and maintaining accurate records Coordinating appointments and schedules Managing emails and general office correspondence Supporting the wider team with administrative tasks What We're Looking For: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Confident using Microsoft Office and internal systems Apply now with you CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 07, 2026
Seasonal
Role: Administrator / Call Handler Start Date: ASAP Working Pattern: Monday - Friday, 09:00-17:00 Salary: £12.71 an hour Temp to perm We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties. Key Responsibilities: Handling inbound and outbound calls in a professional and timely manner Managing customer enquiries and resolving issues effectively Updating internal systems and maintaining accurate records Coordinating appointments and schedules Managing emails and general office correspondence Supporting the wider team with administrative tasks What We're Looking For: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Confident using Microsoft Office and internal systems Apply now with you CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Office Administrator Location: Wellingborough Pay Rate: 12.71 per hour Hours: Monday to Friday, 7am-5pm Position Overview We are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough. The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly. Key Responsibilities Hire & Depot Administration Process and log plant machine hires, off-hires, and extensions using internal software systems. Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires. Assist with transport and driver logistics paperwork Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers. Account & Compliance Support Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing. Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits. Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation). Customer Service & General Office Support Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department. Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed. Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems. Essential Requirements & Qualifications Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment. Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred. IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software. Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices. Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff. Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.
Aug 05, 2026
Seasonal
Office Administrator Location: Wellingborough Pay Rate: 12.71 per hour Hours: Monday to Friday, 7am-5pm Position Overview We are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough. The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly. Key Responsibilities Hire & Depot Administration Process and log plant machine hires, off-hires, and extensions using internal software systems. Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires. Assist with transport and driver logistics paperwork Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers. Account & Compliance Support Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing. Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits. Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation). Customer Service & General Office Support Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department. Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed. Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems. Essential Requirements & Qualifications Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment. Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred. IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software. Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices. Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff. Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.
Do you love the buzz of a fast-paced environment where every day brings a new challenge? Are you looking for a role where your organisation, coordination and problem-solving skills can make a real impact? This could be your PERFECT role! JOB TITLE: Sales Administrator PERKS: 28 days holiday inclusive of bank holidays with an increase through service, working for a 'family feel' office, food and refreshments for the office, staff socials and team building events. COMPANY: Wholesaler CONTRACT : Permanent HOURS: 8am - 4:30pm Monday to Friday START : ASAP SALARY: 27,000 - 30,000pa LOCATION: Chandlers Ford CULTURE: Family feel, close-knit culture THE ROLE: Raise purchase orders with suppliers and monitor outstanding orders to ensure timely delivery. Review and verify supplier order acknowledgements against purchase orders issued. Check delivery documentation against orders and resolve any discrepancies. Provide customers with regular updates on outstanding items and delivery schedules. Prepare dispatch notes for warehouse operations and process invoices once goods are ready for collection. Produce and review shipping documentation required for customer orders and international exports. Obtain transport quotations and coordinate shipments via sea, air, and road freight. Process pro-forma invoices, verify details against purchase orders, and liaise with relevant parties regarding payment progress. Handle incoming telephone calls and direct enquiries appropriately. Maintain stock records and order office supplies when required. Update and maintain commodity code databases. Work closely with warehouse personnel to ensure inventory records remain accurate and up to date. Provide general administrative support and undertake ad hoc duties as required. EXPERIENCE: Previous experience in an administration and shipping/logistics role is essential. High level of accuracy and attention to detail. Ability to work independently and manage workload effectively. Excellent time management and organisational skills. Strong communication and customer service abilities. Competent user of Microsoft Office applications, including Outlook, Word, and Excel. Experience handling confidential information with discretion. Strong record-keeping and documentation skills. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 05, 2026
Full time
Do you love the buzz of a fast-paced environment where every day brings a new challenge? Are you looking for a role where your organisation, coordination and problem-solving skills can make a real impact? This could be your PERFECT role! JOB TITLE: Sales Administrator PERKS: 28 days holiday inclusive of bank holidays with an increase through service, working for a 'family feel' office, food and refreshments for the office, staff socials and team building events. COMPANY: Wholesaler CONTRACT : Permanent HOURS: 8am - 4:30pm Monday to Friday START : ASAP SALARY: 27,000 - 30,000pa LOCATION: Chandlers Ford CULTURE: Family feel, close-knit culture THE ROLE: Raise purchase orders with suppliers and monitor outstanding orders to ensure timely delivery. Review and verify supplier order acknowledgements against purchase orders issued. Check delivery documentation against orders and resolve any discrepancies. Provide customers with regular updates on outstanding items and delivery schedules. Prepare dispatch notes for warehouse operations and process invoices once goods are ready for collection. Produce and review shipping documentation required for customer orders and international exports. Obtain transport quotations and coordinate shipments via sea, air, and road freight. Process pro-forma invoices, verify details against purchase orders, and liaise with relevant parties regarding payment progress. Handle incoming telephone calls and direct enquiries appropriately. Maintain stock records and order office supplies when required. Update and maintain commodity code databases. Work closely with warehouse personnel to ensure inventory records remain accurate and up to date. Provide general administrative support and undertake ad hoc duties as required. EXPERIENCE: Previous experience in an administration and shipping/logistics role is essential. High level of accuracy and attention to detail. Ability to work independently and manage workload effectively. Excellent time management and organisational skills. Strong communication and customer service abilities. Competent user of Microsoft Office applications, including Outlook, Word, and Excel. Experience handling confidential information with discretion. Strong record-keeping and documentation skills. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Administrator Location: Wellingborough Pay Rate: £12.71 per hour Hours: Monday to Friday, 7am-5pm Position Overview We are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough. The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly. Key Responsibilities Hire & Depot Administration Process and log plant machine hires, off-hires, and extensions using internal software systems. Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires. Assist with transport and driver logistics paperwork Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers. Account & Compliance Support Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing. Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits. Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation). Customer Service & General Office Support Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department. Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed. Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems. Essential Requirements & Qualifications Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment. Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred. IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software. Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices. Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff. Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.
Aug 04, 2026
Full time
Office Administrator Location: Wellingborough Pay Rate: £12.71 per hour Hours: Monday to Friday, 7am-5pm Position Overview We are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough. The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly. Key Responsibilities Hire & Depot Administration Process and log plant machine hires, off-hires, and extensions using internal software systems. Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires. Assist with transport and driver logistics paperwork Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers. Account & Compliance Support Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing. Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits. Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation). Customer Service & General Office Support Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department. Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed. Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems. Essential Requirements & Qualifications Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment. Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred. IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software. Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices. Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff. Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.
ADMINISTRATOR/CALL HANDLER Location: Grantham Start Date October Type: Full-time Permanent Salary: £27,000-£28,000 per annum Are you an experienced administrator or call handler with a background in social housing and customer service ? Our client, a leading social housing contractor , is looking for a dedicated professional to join their busy team in Grantham. The Role: Handling inbound and outbound calls from tenants and residents. Logging and managing repairs, maintenance requests, and enquiries. Liaising with contractors, operatives, and housing officers. Providing excellent customer service and resolving issues efficiently. General administrative support, including updating records and systems. About You: Previous experience within social housing, property services, or housing repairs is essential. Strong communication and organisational skills. Confident in dealing with tenants, sometimes in challenging situations. IT literate with the ability to update and maintain systems accurately. A team player with a proactive, customer-first approach. Apply or send your CV to (url removed)
Oct 07, 2025
Full time
ADMINISTRATOR/CALL HANDLER Location: Grantham Start Date October Type: Full-time Permanent Salary: £27,000-£28,000 per annum Are you an experienced administrator or call handler with a background in social housing and customer service ? Our client, a leading social housing contractor , is looking for a dedicated professional to join their busy team in Grantham. The Role: Handling inbound and outbound calls from tenants and residents. Logging and managing repairs, maintenance requests, and enquiries. Liaising with contractors, operatives, and housing officers. Providing excellent customer service and resolving issues efficiently. General administrative support, including updating records and systems. About You: Previous experience within social housing, property services, or housing repairs is essential. Strong communication and organisational skills. Confident in dealing with tenants, sometimes in challenging situations. IT literate with the ability to update and maintain systems accurately. A team player with a proactive, customer-first approach. Apply or send your CV to (url removed)
