Tradewind are working with a school based in the South-East area of Birmingham whoare looking for a caring, resilient and enthusiastic Family Support Worker or Pastoral Officer to join our team from September 2026. This is a rewarding role for someone who is passionate about supporting young people and helping them overcome barriers to learning. Working as part of our Inclusion team, you will support students who may be struggling with behaviour, attendance, emotional wellbeing or engagement in school. You will build positive relationships with students and their families, work closely with teachers and external agencies, and help develop strategies that enable every child to succeed. Key Responsibilities Provide one-to-one and small group support for students with behavioural, emotional or social needs. Build positive relationships with students who may be disengaged from learning or at risk of exclusion. Work closely with parents and carers to strengthen home-school partnerships. Carry out home visits where appropriate and support families in accessing relevant services. Develop and implement targeted intervention plans to improve behaviour, attendance and engagement. Liaise with external agencies including social care, Early Help, CAMHS and other support services. Support students during challenging situations, helping them develop emotional regulation and positive coping strategies. The Successful Candidate Will Have: Experience of working with children, young people and families in a school, youth work, social care or similar setting. Excellent communication and relationship-building skills. The ability to remain calm, patient and resilient when working with students presenting challenging behaviour. A good understanding of safeguarding, child protection and confidentiality. Knowledge of behaviour management and restorative approaches would be an advantage. The ability to work independently while also contributing positively to a wider team. If you are interested or would like more information, please click 'APPLY' and attach your CV.
Jul 31, 2026
Contractor
Tradewind are working with a school based in the South-East area of Birmingham whoare looking for a caring, resilient and enthusiastic Family Support Worker or Pastoral Officer to join our team from September 2026. This is a rewarding role for someone who is passionate about supporting young people and helping them overcome barriers to learning. Working as part of our Inclusion team, you will support students who may be struggling with behaviour, attendance, emotional wellbeing or engagement in school. You will build positive relationships with students and their families, work closely with teachers and external agencies, and help develop strategies that enable every child to succeed. Key Responsibilities Provide one-to-one and small group support for students with behavioural, emotional or social needs. Build positive relationships with students who may be disengaged from learning or at risk of exclusion. Work closely with parents and carers to strengthen home-school partnerships. Carry out home visits where appropriate and support families in accessing relevant services. Develop and implement targeted intervention plans to improve behaviour, attendance and engagement. Liaise with external agencies including social care, Early Help, CAMHS and other support services. Support students during challenging situations, helping them develop emotional regulation and positive coping strategies. The Successful Candidate Will Have: Experience of working with children, young people and families in a school, youth work, social care or similar setting. Excellent communication and relationship-building skills. The ability to remain calm, patient and resilient when working with students presenting challenging behaviour. A good understanding of safeguarding, child protection and confidentiality. Knowledge of behaviour management and restorative approaches would be an advantage. The ability to work independently while also contributing positively to a wider team. If you are interested or would like more information, please click 'APPLY' and attach your CV.
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 07, 2025
Full time
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 07, 2025
Full time
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 07, 2025
Full time
Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 06, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 06, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 05, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 05, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 03, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 02, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 02, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
Oct 02, 2025
Full time
University based - East London - 6 month temporary assignment Student Support Officer Hourly rate £21.93 ph Location: East London Job Type: Full-time We are seeking a dedicated Student Support Officer to join the Department of Law within the Faculty of Humanities and Social Sciences. This role is pivotal in providing high-standard support to our students, ensuring the effective and efficient delivery of services while enhancing the overall student experience. The successful candidate will be instrumental in the planning and implementation of Welcome Week, the Student Handbook, and leading various student support initiatives. Day-to-day of the role: Serve as the primary contact for all taught programme students, handling queries professionally and courteously, and upholding the reputation of the School and University. Provide pastoral support, offer first-line advice, signpost relevant services, and assist in developing personal development plans for students. Coordinate the induction programme during Welcome Week for undergraduate and postgraduate students in collaboration with school staff. Act as the secretary to the School's Extenuating Circumstances Boards and manage administrative processes related to extenuating circumstances claims. Maintain liaison with central Support Services and stay updated on new initiatives and changes. Assist in operational and administrative issues related to student feedback processes. Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website. Oversee the advisor allocation process and manage change of circumstance procedures for students. Develop strategies to improve and monitor student engagement and coordinate resource provision for students with disabilities. Work with relevant staff to coordinate the content and use of publicity materials and improve student communication. Produce the Student Handbook in collaboration with the Student Experience Manager and other colleagues. Manage the processes and procedures for Scholarships, ensuring the accuracy of information on the website. Represent the School's interests on various committees and working groups. Administer the process for module evaluations and other student surveys. Required Skills & Qualifications: Proven experience in student support or a similar role within an educational setting. Strong organizational and administrative skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, capable of working effectively with students, staff, and external bodies. Knowledge of educational support services and disability and equality legislation. Proficiency in using educational technology and information systems, such as Virtual Learning Environments and SharePoint. Ability to work flexibly and collaboratively within a team, covering for colleagues as needed. Please apply for this assignment if you feel that you have the relevant attributes
