Client Local Authority in Newham Job Title Interim Temporary Accommodation Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 04, 2026
Contractor
Client Local Authority in Newham Job Title Interim Temporary Accommodation Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Brook Street Social Care
Peterborough, Cambridgeshire
Housing Support Officer (HSO) Location: Peterborough/Grantham Salary: 29,120 per annum Hours: 40 hours per week About the Role We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties in Peterborough and Grantham are safe and well managed. A full UK driving licence and access to a vehicle is essential. Key Responsibilities Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills Carry out regular reviews, risk assessments, and support planning Deliver crisis intervention and respond to safeguarding concerns Support access to external services such as healthcare, employment, and training Conduct property inspections and report maintenance or safety issues Assist with tenant move-ins, inductions, and void management Maintain accurate records and respond to tenancy issues or low-level ASB Ensure compliance with safeguarding, housing legislation, and service standards What We're Looking For Experience in supported housing or working with vulnerable adults Knowledge of housing, benefits, and safeguarding Strong communication and organisation skills Ability to manage a caseload effectively Enhanced DBS (or willingness to obtain) Full UK driving licence and access to a vehicle Desirable: Level 3 qualification in Health & Social Care or Housing Experience in homelessness or support services Apply Now Join a service that makes a meaningful difference in people's lives every day.
Aug 03, 2026
Full time
Housing Support Officer (HSO) Location: Peterborough/Grantham Salary: 29,120 per annum Hours: 40 hours per week About the Role We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties in Peterborough and Grantham are safe and well managed. A full UK driving licence and access to a vehicle is essential. Key Responsibilities Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills Carry out regular reviews, risk assessments, and support planning Deliver crisis intervention and respond to safeguarding concerns Support access to external services such as healthcare, employment, and training Conduct property inspections and report maintenance or safety issues Assist with tenant move-ins, inductions, and void management Maintain accurate records and respond to tenancy issues or low-level ASB Ensure compliance with safeguarding, housing legislation, and service standards What We're Looking For Experience in supported housing or working with vulnerable adults Knowledge of housing, benefits, and safeguarding Strong communication and organisation skills Ability to manage a caseload effectively Enhanced DBS (or willingness to obtain) Full UK driving licence and access to a vehicle Desirable: Level 3 qualification in Health & Social Care or Housing Experience in homelessness or support services Apply Now Join a service that makes a meaningful difference in people's lives every day.
Your new company An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. Provide person-centred housing support to tenants with a range of needs. Assist individuals in developing independent living skills and sustaining tenancies. Support service users with budgeting, benefit applications and accessing relevant services. Conduct regular visits, assessments and support reviews. Liaise with internal teams and external agencies, including health, social work and support providers. Maintain accurate case records and support plans. Identify and manage tenancy-related risks, making referrals where required. Promote positive outcomes and encourage service user engagement. What you'll need to succeed Previous experience with housing support, homelessness, supported housing or tenancy sustainment. Strong knowledge of housing legislation and support services. Experience working with vulnerable individuals and complex needs. Excellent communication and relationship-building skills. Ability to manage a caseload and prioritise competing demands. Confident working independently and as part of a team. PVG Full driving licence desirable. What you'll get in return Competitive hourly rate Immediate start available Opportunity to make a genuine impact within the local community Valuable experience within a respected public sector organisation Potential contract extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 01, 2026
Seasonal
Your new company An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. Provide person-centred housing support to tenants with a range of needs. Assist individuals in developing independent living skills and sustaining tenancies. Support service users with budgeting, benefit applications and accessing relevant services. Conduct regular visits, assessments and support reviews. Liaise with internal teams and external agencies, including health, social work and support providers. Maintain accurate case records and support plans. Identify and manage tenancy-related risks, making referrals where required. Promote positive outcomes and encourage service user engagement. What you'll need to succeed Previous experience with housing support, homelessness, supported housing or tenancy sustainment. Strong knowledge of housing legislation and support services. Experience working with vulnerable individuals and complex needs. Excellent communication and relationship-building skills. Ability to manage a caseload and prioritise competing demands. Confident working independently and as part of a team. PVG Full driving licence desirable. What you'll get in return Competitive hourly rate Immediate start available Opportunity to make a genuine impact within the local community Valuable experience within a respected public sector organisation Potential contract extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
4Recruitment Services are seeking to recruit a Housing Resolutions Officer for our client based in Wembley. JOB PURPOSE: To provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits. To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. To ensure any offers of accommodation made is in compliance with legislation and Suitability Order; issue temporary accommodation offer and suitability letters. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing advice and support to households in temporary accommodation, helping them access suitable long-term housing options. Manage caseloads, conduct home visits, and support residents with tenancy sustainment and move-on plans. Work with internal teams and external agencies to deliver holistic support, including employment, welfare, and social care referrals. Assess homelessness duties, manage legal obligations, and handle appeals, reviews, and complex housing cases. Investigate domestic abuse, safeguarding concerns, tenancy breaches, fraud, and anti-social behaviour, taking appropriate action. Monitor temporary accommodation, ensuring compliance, property standards, repairs, and health and safety requirements. Liaise with landlords, housing providers, and stakeholders to resolve accommodation issues and minimise voids and costs. Respond to customer enquiries, complaints, and legal correspondence, including court and Ombudsman cases. Maintain accurate records, produce performance reports, and ensure compliance with housing legislation and Council policies. Build positive relationships with residents, partners, and stakeholders to deliver high-quality, customer-focused housing services. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Housing Act 1996, parts 6 and 7, as amended, the Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and related legislation and case law. A good understanding and awareness of housing issues and homelessness issues. Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits. Experience of giving advice and information to customers and working with vulnerable groups Strong and effective experience in provision of exceptional customer services. Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Jul 31, 2026
Contractor
4Recruitment Services are seeking to recruit a Housing Resolutions Officer for our client based in Wembley. JOB PURPOSE: To provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits. To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. To ensure any offers of accommodation made is in compliance with legislation and Suitability Order; issue temporary accommodation offer and suitability letters. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing advice and support to households in temporary accommodation, helping them access suitable long-term housing options. Manage caseloads, conduct home visits, and support residents with tenancy sustainment and move-on plans. Work with internal teams and external agencies to deliver holistic support, including employment, welfare, and social care referrals. Assess homelessness duties, manage legal obligations, and handle appeals, reviews, and complex housing cases. Investigate domestic abuse, safeguarding concerns, tenancy breaches, fraud, and anti-social behaviour, taking appropriate action. Monitor temporary accommodation, ensuring compliance, property standards, repairs, and health and safety requirements. Liaise with landlords, housing providers, and stakeholders to resolve accommodation issues and minimise voids and costs. Respond to customer enquiries, complaints, and legal correspondence, including court and Ombudsman cases. Maintain accurate records, produce performance reports, and ensure compliance with housing legislation and Council policies. Build positive relationships with residents, partners, and stakeholders to deliver high-quality, customer-focused housing services. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Housing Act 1996, parts 6 and 7, as amended, the Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and related legislation and case law. A good understanding and awareness of housing issues and homelessness issues. Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits. Experience of giving advice and information to customers and working with vulnerable groups Strong and effective experience in provision of exceptional customer services. Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Housing Reviews Officer Location: Berkshire Rate: 32-34 Contract: Temporary, Full Time Hybrid: 1 day in the office Key Requirements Minimum 2 years' experience carrying out Section 202 and Section 204 Housing Reviews . Strong knowledge of the: Housing Act 1996 Homelessness Reduction Act 2017 Relevant homelessness legislation and case law Experience producing legally robust review decisions. Ability to manage complex cases and review representations from applicants, advocates, and solicitors. Key Responsibilities Conduct statutory and non-statutory reviews of housing decisions. Investigate cases thoroughly and assess all available evidence. Prepare clear, detailed, and legally compliant review determinations. Ensure compliance with housing and homelessness legislation. Liaise with applicants, legal representatives, and partner agencies. Maintain accurate case records and produce reports as required. Contribute to service improvements and policy development. Represent the organisation at meetings and hearings when necessary. Ideal Candidate Experienced Housing Reviews Officer with a proven track record of completing Section 202 and Section 204 reviews. Strong written decision-making skills. Confident interpreting housing legislation and case law. Able to work independently and manage a busy caseload.
Jul 31, 2026
Seasonal
Housing Reviews Officer Location: Berkshire Rate: 32-34 Contract: Temporary, Full Time Hybrid: 1 day in the office Key Requirements Minimum 2 years' experience carrying out Section 202 and Section 204 Housing Reviews . Strong knowledge of the: Housing Act 1996 Homelessness Reduction Act 2017 Relevant homelessness legislation and case law Experience producing legally robust review decisions. Ability to manage complex cases and review representations from applicants, advocates, and solicitors. Key Responsibilities Conduct statutory and non-statutory reviews of housing decisions. Investigate cases thoroughly and assess all available evidence. Prepare clear, detailed, and legally compliant review determinations. Ensure compliance with housing and homelessness legislation. Liaise with applicants, legal representatives, and partner agencies. Maintain accurate case records and produce reports as required. Contribute to service improvements and policy development. Represent the organisation at meetings and hearings when necessary. Ideal Candidate Experienced Housing Reviews Officer with a proven track record of completing Section 202 and Section 204 reviews. Strong written decision-making skills. Confident interpreting housing legislation and case law. Able to work independently and manage a busy caseload.
Job Role: Senior Housing Support Officer Location: Lancashire (Working across custodial and community settings) Salary: £26,150 - £32,668 per annum (Dependent on Experience) Contract: Permanent, full-time (37 hours per week, Monday-Friday) Role Overview We are recruiting a confident and experienced Senior Housing Support Officer to lead and support a team delivering high-quality housing and resettlement provision across custodial and community settings in Lancashire. As a Senior Housing Support Officer , you will provide leadership, coaching, and day-to-day guidance to a team of Housing Support Officers, ensuring consistent delivery against contractual targets and service standards. Alongside your leadership responsibilities, you will manage a small caseload of complex participants, providing specialist housing advice and support to enable sustainable accommodation outcomes. This is a key role within the service, requiring strong knowledge of housing legislation, excellent stakeholder engagement skills, and the ability to drive quality and performance across a busy and dynamic resettlement environment. Key Responsibilities Team Leadership & Development Staff Guidance: Lead, support, and inspire a team of Housing Support Officers across the region. Performance Coaching: Provide regular supervision, coaching, appraisals, and ongoing development support to your team. Culture & Standards: Promote a high-performance, learner-focused team culture that values continuous improvement. Best Practice: Deliver workshops and internal guidance to improve standards of practice, utilizing observations and structured feedback. Service Delivery & Case Management Complex Caseloads: Manage a small, specialized caseload of complex or high-risk participants, delivering expert housing advice and support. Target Achievement: Monitor, manage, and drive team performance to ensure all contractual targets and key performance indicators (KPIs) are met. Stakeholder Liaison: Build and maintain strong working relationships with landlords, housing associations, local authorities, prison staff, and probation services. Legislative Compliance: Ensure all advice and support delivered by the team complies with current housing legislation and homelessness duties. Quality Assurance & Administration Audit & Compliance: Conduct quality audits on case notes, support plans, and risk assessments to ensure regulatory and operational compliance. System Accuracy: Ensure all electronic data and computer-based information systems are maintained accurately and in a timely manner. Risk & Safeguarding: Oversee effective risk management and co-ordination across the team, ensuring a strong focus on safeguarding vulnerable adults. Continuous Improvement: Proactively identify service gaps and contribute to the development of localized housing and resettlement strategies. Essential Criteria Leadership Background: Proven experience leading, supervising, or mentoring staff within a supportive or target-driven environment. Housing Expertise: Strong, demonstrable knowledge of housing legislation, homelessness advice, and local authority housing pathways. Sector Experience: Significant experience working within criminal justice, housing support, or social care settings. Case Management: Confident managing complex, high-needs, or high-risk cases with a structured approach. Communication: Excellent communication, negotiation, and stakeholder engagement skills. Logistics: Full UK driving licence with access to a vehicle, and flexibility to travel across custodial and community sites in Lancashire. Desirable Criteria Cross-Service Work: Experience working seamlessly across both custodial (prison) and community-based environments. Workshop Delivery: Prior experience planning and delivering housing-related training, workshops, or group interventions. Qualifications: A relevant professional qualification in housing, social care, management, or criminal justice. Personal Attributes Leadership Style: Confident, inspiring, and collaborative leader who takes accountability for team outcomes. Resilience: Exceptionally resilient, adaptable, and capable of managing competing priorities calmly. Mindset: Proactive, solution-focused, and deeply committed to supporting positive change and reducing reoffending rates. Benefits & Package Annual Leave: 25 days annual leave plus Bank Holidays, an additional paid day off for your Birthday, and the operational option to purchase additional leave days. Volunteer Support: 2 paid volunteering days per year. Pension Scheme: Workplace pension scheme with a 10% total matching framework (5% Employee / 5% Employer). Healthcare & Protection: Comprehensive Healthcare Cash Plan alongside 3x salary life assurance cover. Financial Well-being: Annual salary reviews and a refer-a-friend incentive scheme. Perks & Discounts: Access to extensive retail discounts, shopping cashbacks, and employee well-being benefits. How to Apply If you are an experienced leader looking to make a meaningful difference as our Senior Housing Support Officer in Lancashire, please get in touch. To apply or request further information regarding this position, please contact: Contact: Tiff Bennett Phone: (phone number removed) Email: (url removed)
Jul 30, 2026
Full time
Job Role: Senior Housing Support Officer Location: Lancashire (Working across custodial and community settings) Salary: £26,150 - £32,668 per annum (Dependent on Experience) Contract: Permanent, full-time (37 hours per week, Monday-Friday) Role Overview We are recruiting a confident and experienced Senior Housing Support Officer to lead and support a team delivering high-quality housing and resettlement provision across custodial and community settings in Lancashire. As a Senior Housing Support Officer , you will provide leadership, coaching, and day-to-day guidance to a team of Housing Support Officers, ensuring consistent delivery against contractual targets and service standards. Alongside your leadership responsibilities, you will manage a small caseload of complex participants, providing specialist housing advice and support to enable sustainable accommodation outcomes. This is a key role within the service, requiring strong knowledge of housing legislation, excellent stakeholder engagement skills, and the ability to drive quality and performance across a busy and dynamic resettlement environment. Key Responsibilities Team Leadership & Development Staff Guidance: Lead, support, and inspire a team of Housing Support Officers across the region. Performance Coaching: Provide regular supervision, coaching, appraisals, and ongoing development support to your team. Culture & Standards: Promote a high-performance, learner-focused team culture that values continuous improvement. Best Practice: Deliver workshops and internal guidance to improve standards of practice, utilizing observations and structured feedback. Service Delivery & Case Management Complex Caseloads: Manage a small, specialized caseload of complex or high-risk participants, delivering expert housing advice and support. Target Achievement: Monitor, manage, and drive team performance to ensure all contractual targets and key performance indicators (KPIs) are met. Stakeholder Liaison: Build and maintain strong working relationships with landlords, housing associations, local authorities, prison staff, and probation services. Legislative Compliance: Ensure all advice and support delivered by the team complies with current housing legislation and homelessness duties. Quality Assurance & Administration Audit & Compliance: Conduct quality audits on case notes, support plans, and risk assessments to ensure regulatory and operational compliance. System Accuracy: Ensure all electronic data and computer-based information systems are maintained accurately and in a timely manner. Risk & Safeguarding: Oversee effective risk management and co-ordination across the team, ensuring a strong focus on safeguarding vulnerable adults. Continuous Improvement: Proactively identify service gaps and contribute to the development of localized housing and resettlement strategies. Essential Criteria Leadership Background: Proven experience leading, supervising, or mentoring staff within a supportive or target-driven environment. Housing Expertise: Strong, demonstrable knowledge of housing legislation, homelessness advice, and local authority housing pathways. Sector Experience: Significant experience working within criminal justice, housing support, or social care settings. Case Management: Confident managing complex, high-needs, or high-risk cases with a structured approach. Communication: Excellent communication, negotiation, and stakeholder engagement skills. Logistics: Full UK driving licence with access to a vehicle, and flexibility to travel across custodial and community sites in Lancashire. Desirable Criteria Cross-Service Work: Experience working seamlessly across both custodial (prison) and community-based environments. Workshop Delivery: Prior experience planning and delivering housing-related training, workshops, or group interventions. Qualifications: A relevant professional qualification in housing, social care, management, or criminal justice. Personal Attributes Leadership Style: Confident, inspiring, and collaborative leader who takes accountability for team outcomes. Resilience: Exceptionally resilient, adaptable, and capable of managing competing priorities calmly. Mindset: Proactive, solution-focused, and deeply committed to supporting positive change and reducing reoffending rates. Benefits & Package Annual Leave: 25 days annual leave plus Bank Holidays, an additional paid day off for your Birthday, and the operational option to purchase additional leave days. Volunteer Support: 2 paid volunteering days per year. Pension Scheme: Workplace pension scheme with a 10% total matching framework (5% Employee / 5% Employer). Healthcare & Protection: Comprehensive Healthcare Cash Plan alongside 3x salary life assurance cover. Financial Well-being: Annual salary reviews and a refer-a-friend incentive scheme. Perks & Discounts: Access to extensive retail discounts, shopping cashbacks, and employee well-being benefits. How to Apply If you are an experienced leader looking to make a meaningful difference as our Senior Housing Support Officer in Lancashire, please get in touch. To apply or request further information regarding this position, please contact: Contact: Tiff Bennett Phone: (phone number removed) Email: (url removed)
We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 30, 2026
Contractor
We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Marks Consulting Partners are currently looking for an Assessment Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Assessing housing applications to determine eligibility, housing need and statutory duties Carrying out detailed housing assessments in line with the Housing Act 1996 and the Homelessness Reduction Act 2017 Making decisions on homelessness applications, including eligibility, priority need, intentional homelessness and local connection Completing Section 184 decision letters and ensuring all decisions are legally compliant and robust Providing housing advice and guidance to applicants on their housing options and statutory rights Identifying prevention and relief opportunities to reduce homelessness wherever possible Managing a varied caseload, ensuring statutory deadlines and performance targets are achieved Liaising with Housing Options, Temporary Accommodation, Allocations and external agencies to deliver effective housing solutions Working with vulnerable households, safeguarding concerns and complex cases requiring multi-agency support Maintaining accurate records and updating housing management systems Responding to enquiries, complaints and requests for reviews in a professional and timely manner What You Will Need Experience working as an Assessment Officer, Housing Needs Officer or Housing Options Officer within a Local Authority Strong knowledge of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience assessing homelessness applications and making legally robust decisions Experience producing Section 184 decision letters Strong understanding of homelessness legislation, Code of Guidance and relevant case law Ability to manage a high-volume caseload within a target-driven environment Excellent communication and interviewing skills Experience working with vulnerable households and safeguarding issues Experience using housing management systems such as NEC, Jigsaw, Locata or similar
Jul 29, 2026
Contractor
Marks Consulting Partners are currently looking for an Assessment Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Assessing housing applications to determine eligibility, housing need and statutory duties Carrying out detailed housing assessments in line with the Housing Act 1996 and the Homelessness Reduction Act 2017 Making decisions on homelessness applications, including eligibility, priority need, intentional homelessness and local connection Completing Section 184 decision letters and ensuring all decisions are legally compliant and robust Providing housing advice and guidance to applicants on their housing options and statutory rights Identifying prevention and relief opportunities to reduce homelessness wherever possible Managing a varied caseload, ensuring statutory deadlines and performance targets are achieved Liaising with Housing Options, Temporary Accommodation, Allocations and external agencies to deliver effective housing solutions Working with vulnerable households, safeguarding concerns and complex cases requiring multi-agency support Maintaining accurate records and updating housing management systems Responding to enquiries, complaints and requests for reviews in a professional and timely manner What You Will Need Experience working as an Assessment Officer, Housing Needs Officer or Housing Options Officer within a Local Authority Strong knowledge of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience assessing homelessness applications and making legally robust decisions Experience producing Section 184 decision letters Strong understanding of homelessness legislation, Code of Guidance and relevant case law Ability to manage a high-volume caseload within a target-driven environment Excellent communication and interviewing skills Experience working with vulnerable households and safeguarding issues Experience using housing management systems such as NEC, Jigsaw, Locata or similar
Oscar Underhill Recruitment Solutions Ltd
Exeter, Devon
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oct 03, 2025
Full time
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
Oct 03, 2025
Full time
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 03, 2025
Contractor
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)