68 jobs found

We are currently looking for an experienced Housing Transformation Programme Manager to lead inspection readiness and regulatory compliance across a Housing Service preparing for a forthcoming Regulator of Social Housing inspection. This is a high-profile role focused on strengthening the organisation's evidence base, challenging existing compliance arrangements and ensuring services are fully prepared for inspection. The successful candidate will bring direct experience of supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection, with proven involvement in achieving a C1 or C2 Consumer Standard rating. The Role Leading preparation for a Regulator of Social Housing inspection Reviewing and challenging the organisation's evidence base against the four Consumer Standards. Identifying gaps, weaknesses and actions required to achieve full regulatory compliance. Reporting progress to senior leadership and advising on inspection readiness. Supporting the development of evidence for the Competence and Conduct Standard. Leading and supporting self-assessments against the Consumer Standards. Providing constructive challenge and assurance on compliance and inspection readiness. Coaching Heads of Service to prepare for inspection interviews and present a clear landlord narrative. Assessing the robustness of compliance evidence and recommending further audit or external assurance where required. Applying previous inspection experience to strengthen evidence, governance and regulatory compliance. Key Requirements Previous experience as a Housing Transformation Programme Manager, Housing Improvement Programme Manager or similar senior transformation role. Direct experience supporting a local authority, housing association or ALMO through a Regulator of Social Housing inspection. Proven contribution towards achieving a C1 or C2 Consumer Standard rating. Extensive knowledge of the Regulator of Social Housing Consumer Standards. Experience reviewing compliance evidence and identifying regulatory gaps. Experience leading inspection readiness programmes and self-assessment exercises. Strong understanding of the Competence and Conduct Standard. Experience working with senior leaders to improve governance, assurance and regulatory compliance. What You Need to Do Now If you are interested in this Housing Transformation Programme Manager role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation Programme Managers, Housing Improvement Managers, Regulatory Compliance Managers and Housing Programme Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Karter Thomas Recruitment is delighted to be recruiting on behalf of our client for an experienced Compliance Manager to lead the delivery of landlord health and safety compliance across a diverse residential property portfolio. This is an excellent opportunity for a compliance professional with a strong background in social housing, property services, or asset management to take ownership of critical statutory compliance functions while leading a dedicated team and managing key contractor relationships. The Role You will be responsible for ensuring that all landlord health and safety obligations are effectively managed and delivered. You will lead a team of Compliance Officers and work closely with internal stakeholders, contractors, and regulatory bodies to ensure the organisation remains fully compliant with all relevant legislation and regulatory requirements. You will play a pivotal role in driving service excellence, continuous improvement, and customer-focused compliance delivery. Key Responsibilities Lead and manage the organisation's landlord health and safety compliance functions. Directly manage a team of: 5 (including Compliance Officers) Ensure compliance across key areas including: Gas Safety/Fire Safety/ Electrical Safety/ Asbestos Management/ Legionella and Water Safety/ Lifting Equipment Awaab's Law requirements Effectively manage compliance contracts, contractors, and service providers. Develop, monitor, and improve compliance programmes, systems, and procedures. Oversee audits, quality assurance processes, and regulatory reporting. Monitor compliance performance and provide regular reports to senior management and board-level stakeholders. Manage associated budgets and identify value-for-money opportunities. Lead procurement exercises for relevant contracts. Handle customer complaints and ensure effective resolutions are achieved. Work collaboratively with housing, support, finance, and leasehold teams to deliver high-quality services. Act as the organisation's subject matter expert on landlord health and safety compliance. Participate in an out-of-hours management rota as required. About You We are seeking an experienced compliance professional with a strong understanding of social housing legislation and landlord responsibilities. Essential Requirements Relevant professional qualification or equivalent experience. Proven experience leading a property services, compliance, or asset management function. Significant expertise in one or more of the following: Landlord Health & Safety Compliance Responsive Maintenance Planned Investment Programmes Extensive knowledge of housing, leasehold, property and health & safety legislation. Experience managing teams, contractors, and service performance. Strong contract management and budget management experience. Experience working within the social housing sector. Strong IT skills and experience using asset management and compliance systems. Desirable Experience using Open Housing Asset Management or a similar housing asset management system. Additional Information Enhanced DBS check required. Full UK driving licence and access to a vehicle may be advantageous depending on operational requirements. This role offers the opportunity to make a significant impact within a values-driven housing organisation committed to providing safe, high-quality homes and services for its residents. To apply or find out more, please contact Karter Thomas Recruitment today.

Programme Management Office (PMO) Lead - Housing Improvement I am recruiting for an experienced Programme Management Office Lead to support a major housing improvement and transformation programme within a public sector organisation. This is a senior role responsible for leading the PMO function across multiple interdependent workstreams, strengthening governance, overseeing programme risk and performance, and providing senior leaders with clear assurance around delivery. The successful candidate will bring strong PMO leadership experience, ideally gained within housing, local government, another regulated public sector organisation or a similarly complex environment. The Role As PMO Lead, you will be responsible for establishing and maintaining effective programme governance, reporting and control arrangements across the Housing Improvement Programme and associated operational projects. You will work closely with project managers, delivery leads, senior stakeholders and corporate services to ensure workstreams remain aligned, risks are properly managed and programme information is accurate, consistent and suitable for senior-level decision-making. You will also formally manage a Project Support Officer and help strengthen programme management capability across the wider housing service. Key Responsibilities Leading the Programme Management Office function across a complex housing improvement programme Designing and maintaining programme governance, reporting and assurance frameworks Maintaining the master programme plan across multiple workstreams Managing programme-level risks, issues, assumptions and dependencies Owning and maintaining the Programme Risk Register Overseeing RAID logs, delivery milestones, budgets and resource allocations Producing dashboards, highlight reports, board papers and senior-level briefings Coordinating reporting to programme boards, senior leadership and assurance forums Providing professional challenge to project managers and delivery leads Reviewing project plans, risk assessments, timelines and delivery assumptions Identifying interdependencies and emerging delivery risks Supporting regulatory engagement, inspections and assurance reviews Coordinating activity across housing, HR, IT, legal, finance and communications teams Line managing and developing the Project Support Officer Improving PMO systems, tools, standards and ways of working About You To be considered for this position, you should be able to demonstrate: Significant experience leading or operating within a PMO function Experience working within a complex programme or project management environment Strong knowledge of programme governance and project management methodologies Experience designing and maintaining governance and reporting frameworks Experience managing programme-level risk registers and assurance processes The ability to analyse programme performance, delivery data and risk information Experience producing reports and presenting information to senior leaders or governance boards The confidence to influence and constructively challenge senior stakeholders Experience coordinating multiple interdependent workstreams Previous line management or supervisory experience Strong written communication, reporting and organisational skills Proficiency in Microsoft 365 and programme management systems A PRINCE2 Practitioner qualification or equivalent recognised programme or project management qualification is essential. Experience within social housing, housing regulation, public sector transformation, audit or external assurance would be particularly advantageous. Why Apply? This is an opportunity to take ownership of a high-profile PMO function and play a central role in the delivery of a significant housing improvement programme. You will have the autonomy to shape governance arrangements, strengthen programme controls and provide the structure and insight needed to support sustainable service improvement. To apply, please send me your updated CV or contact me directly for a confidential discussion.

Annual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Hourly rate: £14.22 Senior Support Worker Location: Alva Hourly Rate: £14.22 plus mileage between calls Contract Type: 40 hours per week (flexible schedule based on weekly tasks) About the Role: Mears Group is one of the UK's leading housing and care providers, supporting both public and private sectors. With over 5,500 employees, we put people at the heart of everything we do. Our care teams in Macduff are dedicated to delivering high standards of support that enable individuals to live safely and independently in their own homes. We are currently recruiting for a Senior Support Worker to join our team. This is not a standard Monday to Friday, 9-5 role. Flexibility is essential and will be reciprocated. You'll play a key role in mentoring care teams, overseeing service delivery, and supporting individuals with more complex needs. Role Duties Supporting and guiding care staff to deliver high-quality, person-centred care Carrying out spot checks, audits and observations in service users' homes Construct and implement initial care plans complete regular reviews. Attending meetings with social workers and other professionals Monitoring care standards and ensuring compliance with policies and legislation Maintaining confidentiality and safeguarding throughout the service Reporting concerns, incidents and progress to your line manager Participating in the on-call rota and providing emergency or holiday cover when needed On occasion, maybe required to deliver direct care. Promoting a safe working environment and contributing to team meetings Key Criteria: Previous experience in the care sector A full UK driving licence and access to your own vehicle Flexibility with working hours and a proactive approach Strong communication and leadership skills A commitment to delivering compassionate, respectful care An SVQ Level 2 qualification or above is desirable but not essential, as full training will be provided Benefits: Cost of PVG covered Mears Annual Family Fun Day for you and your family Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friend policies Refer a friend scheme (total of up to £2000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Interim Fire Safety Surveyor Location: South London Type: Temp ongonig Rate: 375 per day Umbrella Hours: 36 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the South London area, who are looking for a highly skilled Interim Fire Safety Surveyor to join their team. Purpose of the Job To ensure that fire safety risks are effectively identified, assessed, managed, and mitigated by undertaking fire safety inspections, supporting compliance programmes, and providing professional fire safety advice. The role contributes to maintaining safe environments for residents, employees, contractors, and visitors while ensuring statutory compliance. Main Areas of Responsibility Conduct Fire Risk Assessments (FRAs) in accordance with recognised industry standards and current fire safety legislation. Review existing FRAs and validate the quality and suitability of completed assessments. Identify fire safety deficiencies and recommend appropriate remedial actions. Prioritise fire safety risks and support the development of risk mitigation plans. Carry out fire safety inspections and audits across residential, commercial, and mixed-use properties. Provide technical guidance to internal teams, contractors, and stakeholders on fire safety matters. Monitor the progress of fire safety remedial works and verify completion. Maintain accurate records, inspection reports, and compliance documentation. Support regulatory inspections, audits, and enforcement actions where required. Keep up to date with changes in fire safety legislation, guidance, and best practice. Main Accountabilities Deliver high-quality Fire Risk Assessments within agreed timescales. Ensure compliance with the Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Fire Safety Act 2021, and other relevant legislation. Produce clear, accurate, and evidence-based fire safety reports. Escalate significant fire safety risks appropriately. Support organisational compliance with internal fire safety policies and procedures. Liaise effectively with building managers, contractors, residents, and enforcement authorities. Contribute to continuous improvement of fire safety management systems.

Service Manager We are seeking an experienced Service Manager to lead a team delivering high-quality responsive repairs and maintenance services. You will be responsible for driving productivity, quality, compliance, and customer satisfaction while ensuring all work is completed safely and efficiently. Key Responsibilities: Lead and develop a team of repairs operatives. Manage productivity, quality, and performance through inspections and site visits. Oversee subcontractors, ensuring compliance with quality and safety standards. Deliver excellent customer service and resolve complex service issues. Conduct inspections, audits, and health & safety checks. Investigate accidents, incidents, and complaints, implementing corrective actions where required. Promote safeguarding and ensure concerns are properly reported. Requirements: Experience managing operational teams within repairs, maintenance, or construction. Strong knowledge of building maintenance and health & safety legislation. Experience managing subcontractors and service delivery performance. Excellent communication, customer service, and problem-solving skills. Experience using repairs management systems and performance data. Desirable: Social housing or property maintenance experience. IOSH or equivalent Health & Safety qualification. This is an excellent opportunity for a proactive manager with a strong operational background and a commitment to delivering outstanding repairs services.

Hourly rate: £13.95 Senior Support Worker Location: March - Jubilee Court Hourly Rate: £ 13.95 Contract Type: 15 hours per week, plus 15hours (Or more) of Care worker hours Mears Group is one of the UK's leading housing and care providers, supporting both public and private sectors. With over 5,500 employees, we put people at the heart of everything we do. Our care teams in Macduff are dedicated to delivering high standards of support that enable individuals to live safely and independently in their own homes. About the role: We are currently recruiting for a Senior Support Worker to join our team. You'll play a key role in mentoring care teams, overseeing service delivery, and supporting individuals with more complex needs. As a Senior Support Worker at Mears, you will play a key role in delivering high-quality, person-centred support that empowers individuals to live independently and achieve their goals. Leading by example, you will support and mentor team members, promote positive outcomes, ensure safeguarding and compliance standards are met, and build strong relationships with service users, families, and external partners to provide outstanding care and support. Role Responsibilities: Supporting and guiding care staff to deliver high-quality, person-centred care Carrying out spot checks, audits and observations in service users' homes Construct and implement initial care plans complete regular reviews. Attending meetings with social workers and other professionals Monitoring care standards and ensuring compliance with policies and legislation Maintaining confidentiality and safeguarding throughout the service Reporting concerns, incidents and progress to your line manager Participating in the on-call rota and providing emergency or holiday cover when needed On occasion, maybe required to deliver direct care. Promoting a safe working environment and contributing to team meetings Key Criteria: Previous experience in the care sector Flexibility with working hours and a proactive approach Strong communication and leadership skills A commitment to delivering compassionate, respectful care An NVQ Level 2 qualification or above is desirable but not essential, as full training will be provided Benefits: Cost of PVG covered Mears Annual Family Fun Day for you and your family Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friend policies Refer a friend scheme (total of up to £2000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Duties and Responsibilities: Reports to the Branch Registered Manager. Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated. Ensure all support plans and risk assessments are person centered and reviewed regularly. Ensure all supervisions and spot checks are completed and up to date. Ensure rotas are covered, and cover shifts if there is no other alternative. Participate in the On Call of the service, including holding a work phone. To provide hands on care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer. Communicating effectively internally and externally in writing. To ensure that all necessary computerised and manual records are up to date and compliant. Implementation of complaints procedure. Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies. Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme. Preparation of regular company reports as needed. Ensure training needs of all staff working in the scheme are communicated to the training team effectively. Ensuring to maintain the training Matrix, both E-learning and face to face. Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary. To undertake regular risk assessments, staff spot checks, and reviews with customers To attend relevant training as and when required Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required. Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc. Manage and assist the senior support workers with medication and medication returns Audits of Mar charts and Log sheets Assisting Employee s with their Training, I.E online courses and completion of the care certificate booklet. To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly. To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc. Personal Attributes: Reliable and hard working Flexible and good time management Ability to show warmth and compassion Ability to build and maintain rapports Ability to cope well under pressure Ability to cope with change in a fast paced environment Qualifications: Knowledge of service provision in the care profession Effective in all forms of communication Experience of working with a customer focused business Confident in decision making To have or be working towards a diploma level in Health and Social Care or equivalent Experience of working in a care or residential setting with suitable length of experience and qualification. Completed the Care Certificate Key Competencies: To be able to plan, allocate and evaluate the workload of all staff. To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to maintain and communicate administrative systems. To be able to select and effectively supervise all care staff working in sheltered accommodation. To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs. To be able to establish and maintain effective positive working relationships. To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme. To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety and confident in its communication

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety.

Duties and Responsibilities: Reports to the Branch Registered Manager. Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated. Ensure all support plans and risk assessments are person centered and reviewed regularly. Ensure all supervisions and spot checks are completed and up to date. Ensure rotas are covered, and cover shifts if there is no other alternative. Participate in the On Call of the service, including holding a work phone. To provide hands on care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer. Communicating effectively internally and externally in writing. To ensure that all necessary computerised and manual records are up to date and compliant. Implementation of complaints procedure. Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies. Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme. Preparation of regular company reports as needed. Ensure training needs of all staff working in the scheme are communicated to the training team effectively. Ensuring to maintain the training Matrix, both E-learning and face to face. Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary. To undertake regular risk assessments, staff spot checks, and reviews with customers To attend relevant training as and when required Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required. Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc. Assist in the recruitment process by conducting initial enquiries, interview and gathering of documents etc. Manage and assist the senior support workers with medication and medication returns Audits of Mar charts and Log sheets Assisting Employee s with their Training, I.E online courses and completion of the care certificate booklet. Personal Attributes: Reliable and hard working Flexible and good time management Ability to show warmth and compassion Ability to build and maintain rapports Ability to cope well under pressure Ability to cope with change in a fast paced environment Qualifications: Knowledge of service provision in the care profession Effective in all forms of communication Experience of working with a customer focused business Confident in decision making To have or be working towards a diploma level in Health and Social Care or equivalent Experience of working in a care or residential setting with suitable length of experience and qualification. Completed the Care Certificate Key Competencies: To be able to plan, allocate and evaluate the workload of all staff. To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to maintain and communicate administrative systems. To be able to select and effectively supervise all care staff working in sheltered accommodation. To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs. To be able to establish and maintain effective positive working relationships. To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme. To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety and confident in its communication.

Registered Service Manager, Supported Accommodation (16-18) Nuneaton Location: Nuneaton Warwickshire Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent Build Something Special From Day One Are you an experienced Supported Accommodation or Children's Residential Manager looking for the opportunity to build and shape a brand-new service? We are recruiting for a passionate and ambitious Registered Service Manager to lead a beautifully furnished, newly developed Supported Accommodation service for young people aged 16-18 in the Coventry and Nuneaton area. This is a unique opportunity to become the founding Registered Manager of a new service, giving you the autonomy to create a positive culture, recruit your own team, and develop an outstanding service that genuinely changes young people's lives. You'll be fully supported throughout the registration process and beyond by an experienced and highly involved Responsible Individual, allowing you to focus on delivering exceptional care and achieving positive outcomes. If you're looking for a role where your ideas, leadership and passion will have a lasting impact, we'd love to hear from you. The Role As Registered Service Manager, you will be responsible for the overall leadership, management and compliance of the service, ensuring young people receive outstanding support as they prepare for adulthood and independent living. You will: Lead the day-to-day operation of the service in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Prepare the service for registration and future Ofsted inspections. Develop a positive, child-centred and trauma-informed culture. Recruit, lead, supervise and develop a high-performing staff team. Ensure safeguarding remains at the heart of everything the service delivers. Complete audits, quality assurance processes and continuous improvement plans. Monitor incidents, complaints, safeguarding concerns and outcomes for young people. Develop person-centred support plans focused on independence, education, employment and emotional wellbeing. Support young people to develop practical life skills including budgeting, cooking, tenancy readiness, health management and positive relationships. Build excellent working relationships with Local Authorities, Social Workers, Personal Advisers, education providers, healthcare professionals and other partner agencies. Represent the service professionally at placement reviews, commissioning meetings and Ofsted inspections. Ensure accurate records, reports and compliance documentation are maintained at all times. About You We're looking for someone who is passionate about supporting young people and excited by the opportunity to establish a brand-new service. Essential Requirements Level 5 Diploma in Leadership and Management for Residential Childcare, Leadership and Management, or another qualification accepted by Ofsted for Supported Accommodation registration. At least 1 year's management experience within Supported Accommodation, Residential Childcare, Leaving Care, Housing Support or a similar regulated setting. Minimum 2 years' experience supporting vulnerable young people aged 16-18 or within children's social care. Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Excellent knowledge of safeguarding, risk management and partnership working. Understanding of trauma-informed practice, adolescent development and contextual safeguarding. Strong leadership skills with the ability to motivate, inspire and develop others. Excellent written and verbal communication skills. Commitment to continuous professional development and reflective practice. Full UK driving licence is desirable. Why Join Us? Salary of 50,000 - 55,000. Opportunity to build and shape a brand-new service from the ground up. Beautifully furnished, purpose-designed accommodation. Strong support from an experienced Responsible Individual and senior leadership team. Genuine autonomy to create your own culture and develop your own team. Excellent opportunity to progress within a growing organisation. Make a meaningful difference to the lives of young people preparing for independence. If you're ready to lead a service where you can genuinely make your mark while helping young people build brighter futures, we'd love to hear from you. Apply today for a confidential discussion.

Registered Service Manager, Supported Accommodation (16-18) Walsall Location: Walsall Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent Build Something Special From Day One Are you an experienced Supported Accommodation or Children's Residential Manager looking for the opportunity to build and shape a brand-new service? We are recruiting for a passionate and ambitious Registered Service Manager to lead a beautifully furnished, newly developed Supported Accommodation service for young people aged 16-18 in Walsall. This is a unique opportunity to become the founding Registered Manager of a new service, giving you the autonomy to create a positive culture, recruit your own team, and develop an outstanding service that genuinely changes young people's lives. You'll be fully supported throughout the registration process and beyond by an experienced and highly involved Responsible Individual, allowing you to focus on delivering exceptional care and achieving positive outcomes. If you're looking for a role where your ideas, leadership and passion will have a lasting impact, we'd love to hear from you. The Role As Registered Service Manager, you will be responsible for the overall leadership, management and compliance of the service, ensuring young people receive outstanding support as they prepare for adulthood and independent living. You will: Lead the day-to-day operation of the service in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Prepare the service for registration and future Ofsted inspections. Develop a positive, child-centred and trauma-informed culture. Recruit, lead, supervise and develop a high-performing staff team. Ensure safeguarding remains at the heart of everything the service delivers. Complete audits, quality assurance processes and continuous improvement plans. Monitor incidents, complaints, safeguarding concerns and outcomes for young people. Develop person-centred support plans focused on independence, education, employment and emotional wellbeing. Support young people to develop practical life skills including budgeting, cooking, tenancy readiness, health management and positive relationships. Build excellent working relationships with Local Authorities, Social Workers, Personal Advisers, education providers, healthcare professionals and other partner agencies. Represent the service professionally at placement reviews, commissioning meetings and Ofsted inspections. Ensure accurate records, reports and compliance documentation are maintained at all times. About You We're looking for someone who is passionate about supporting young people and excited by the opportunity to establish a brand-new service. Essential Requirements Level 5 Diploma in Leadership and Management for Residential Childcare, Leadership and Management, or another qualification accepted by Ofsted for Supported Accommodation registration. At least 1 year's management experience within Supported Accommodation, Residential Childcare, Leaving Care, Housing Support or a similar regulated setting. Minimum 2 years' experience supporting vulnerable young people aged 16-18 or within children's social care. Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards. Excellent knowledge of safeguarding, risk management and partnership working. Understanding of trauma-informed practice, adolescent development and contextual safeguarding. Strong leadership skills with the ability to motivate, inspire and develop others. Excellent written and verbal communication skills. Commitment to continuous professional development and reflective practice. Full UK driving licence is desirable. Why Join Us? Salary of 50,000 - 55,000. Opportunity to build and shape a brand-new service from the ground up. Beautifully furnished, purpose-designed accommodation. Strong support from an experienced Responsible Individual and senior leadership team. Genuine autonomy to create your own culture and develop your own team. Excellent opportunity to progress within a growing organisation. Make a meaningful difference to the lives of young people preparing for independence. If you're ready to lead a service where you can genuinely make your mark while helping young people build brighter futures, we'd love to hear from you. Apply today for a confidential discussion.

About the Role We are looking for an experienced HR Delivery Partner to join Housing Services on a short-term contract, supporting the delivery of professional standards, expected behaviours and a strong tenant-focused culture. This is a practical, delivery-focused role where you will work closely with housing managers and frontline teams to embed HR policies, support confident people management and improve consistency in behaviour, conduct and workforce practice. What You'll Be Doing Partner with Housing Services managers on professional standards, behaviour, conduct and workforce practice. Support managers to handle supervision, capability, conduct and performance conversations with confidence and consistency. Provide practical HR guidance aligned with housing regulatory expectations, including the Social Housing Competence and Conduct Standard. Help address poor behaviour early and constructively, ensuring clear expectations are understood and applied. Support culture, behaviour and professionalism improvement activity across Housing teams. Work with HR, Learning and Development, and Culture colleagues to support learning, CPD, and capability activities. Use insights from complaints, Ombudsman findings, audits, and feedback to identify themes, risks, and improvement opportunities. Maintain workforce and culture assurance evidence to support continuous improvement in people practice. About You You will be a confident HR professional who can build trust with managers, provide clear advice and turn policy and standards into practical action. You will be comfortable working in a busy service environment, and confident supporting sensitive people matters with professionalism and sound judgement. What We're Looking For Practical HR experience supporting managers with behaviour, conduct, capability or performance matters. Experience embedding policies, standards or codes of conduct into everyday working practice. Strong coaching, influencing and stakeholder management skills. Confidence to challenge poor practice appropriately and constructively. Ability to translate HR policy, regulation and professional standards into clear guidance. Sound judgement, discretion and professionalism when dealing with sensitive issues. Good Understanding of HR policies, employee relations and values-led workplace practice. Desirable Experience Experience working in a regulated or customer-facing public service environment. Experience supporting culture or behavioural improvement activity at team or service level. Understanding of housing services or regulated social housing environments. CIPD qualification or equivalent HR experience. Evidence of ongoing professional development. Why Apply? This is a great opportunity to make a real impact in a high-profile housing environment, supporting managers in strengthening professionalism, improving service culture, and delivering better outcomes for tenants. Apply Now If you are available at short notice and have the HR partnering experience required for this role, we would like to hear from you. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

At Acis, we believe great decisions start with great insight. We re looking for a Data Performance Lead to play a pivotal role in shaping how we use data, performance information and customer feedback to drive continuous improvement across the organisation. From overseeing key performance dashboards and regulatory returns to analysing trends, benchmarking our performance and challenging us to improve, you ll be at the heart of strategic decision-making. Working closely with senior leaders, Board members and colleagues across the business, you ll help ensure our data is accurate, meaningful and impactful. If you re passionate about turning complex information into clear insights, influencing positive change and helping an organisation deliver more for its customers, this is an opportunity to make a real difference. To see the full scope of the role, please see the attached Job description: As a Data Performance Manager, a typical day might include: Lead the development, validation and delivery of Acis Group s KPI dashboards, ensuring data accuracy, audit readiness and meaningful performance insights. Provide data and analysis to support Board reports, strategic decision-making, annual reporting and policy development. Manage and coordinate key regulatory and statutory returns, including TSM, ESG, SDR, NROSH and EDI submissions. Use performance, customer and benchmarking data to identify trends, challenge performance and drive continuous improvement. Lead on tenant satisfaction reporting, benchmarking and insight generation to help shape services and strategy. Maintain and develop relationships with external benchmarking, assurance and regulatory partners. Line manage and support the Data Analyst, fostering a collaborative and high-performing approach to data reporting. Champion data quality, integrity and governance across the organisation. Oversee the Group Risk Register system, providing assurance and challenge to risk owners. Produce high-quality management information, dashboards and reports to inform business decisions. Coordinate new reporting requirements arising from legislation and regulatory change. Use tools such as Power BI, SQL and other reporting solutions to deliver impactful analysis and insights. Some of the experience and skills we're looking for: A relevant degree, professional qualification, or equivalent experience in data, reporting or business intelligence. Experience managing multiple priorities, delivering results and driving improvements to tight deadlines. Strong analytical and problem-solving skills with excellent attention to detail. Experience working with large databases, reporting tools and business intelligence platforms. Good knowledge of SQL and database structures, with experience creating reports and dashboards. Experience using Power BI and advanced Excel to produce meaningful performance insights. Familiarity with reporting tools and technologies such as SSRS, SQL Developer, Oracle, Crystal Reports, GIS or similar. Ability to combine data from multiple sources to tell a clear and compelling performance story. Confident presenting analysis and recommendations to senior leaders, Boards and committees. Excellent communication skills, with the ability to translate complex data into actionable insights. A customer-focused approach and genuine interest in improving organisational performance. What will make you stand out from the crowd: Qualifications in audit, risk or performance or business management are an added bonus. Experience of the housing sector is not essential but a willingness to learn about it is. Working in social housing is a challenging but rewarding career. Experience or knowledge of business social housing sector business systems would be advantageous. Experience of managing relationships with suppliers and vendors. Excellent analytical skills and attention to detail, creative at problem solving. Comprehensive understanding of GDPR and cyber security. An organised individual who is comfortable with working flexibly in a busy environment Being part of the Acis team, you ll get: 25 days annual leave (rising by 1 day per year to max of 30) plus bank holidays Pension contributions up to 10% The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme Long service awards Cycle to work scheme Employee Assistance Programme Professional membership subscription to support your continuous professional development Death in service benefit as part of our pension scheme As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.

Step into a rewarding permanent role offering an annual salary of 60,000, hybrid working, generous annual leave, and an excellent benefits package with a leading social housing provider, supporting the delivery of affordable homes across the region. This Treasury Accountant position gives you the opportunity to lead the day-to-day treasury function, manage cash flow and liquidity, and ensure robust treasury controls, all while working in a collaborative and forward-thinking finance team that values your contribution and supports your professional development. You'll be joining a highly regarded finance team where, as a Treasury Accountant, you will play a pivotal role in safeguarding the organisation's financial resilience. This is an exciting opportunity to work with senior stakeholders, lenders, and advisers while helping to shape long-term funding strategies in a business committed to investing in communities. I'd love to hear from anyone with experience as a Treasury Accountant, Treasury Analyst, Treasury Manager, Finance Manager, Financial Accountant, or Finance Business Partner, particularly within social housing, public sector, or another regulated environment. In this position, you will be: Managing the day-to-day treasury function as a Treasury Accountant, including daily cash balances and liquidity requirements. Producing accurate cash flow forecasts, treasury reports, and supporting long-term financial planning. Preparing statutory accounts, lender returns, and financial reporting requirements. Monitoring debt facilities, covenant compliance, and funding agreements. Managing treasury records, reconciliations, bank mandates, and authorised signatory controls. Supporting treasury stress testing, scenario modelling, and refinancing activities. Maintaining security charging information and supporting future funding capacity. Building strong relationships with banks, funders, auditors, legal advisers, and internal stakeholders. Producing reports for the Board, Committees, and regulatory bodies. I'd love to speak to anyone who has: Previous experience working as a Treasury Accountant or in a similar treasury-focused finance role. CCAB Qualified Accountant status. A minimum of three years' post-qualification experience. Strong treasury experience, ideally within the social housing sector. Experience managing cash flow forecasting, debt portfolios, and covenant compliance. Excellent knowledge of treasury controls, financial reporting, and risk management. Advanced Microsoft Excel skills with strong analytical and financial modelling abilities. Excellent communication skills with the ability to present complex financial information to a range of stakeholders. This role is offering the following benefits: Permanent contract. Full-time position (37 hours per week, Monday to Friday). Hybrid working. Annual salary of 60,000. Excellent company benefits package. Opportunity to work on strategic treasury projects. Career development and professional learning opportunities. Supportive and collaborative working environment. This opportunity offers an annual salary of 60,000 . Travel & LocationThis role is based in Peterborough with the flexibility of hybrid working. Peterborough benefits from excellent transport links via the A1(M), A47, and direct rail services to London, Cambridge, Leicester, and the East Midlands, making it an ideal location for professionals looking to combine career progression with flexible working. If this Treasury Accountant role sounds like your next step, apply now or contact Olivia Taylor at (url removed) or (phone number removed) for a confidential discussion.

Your new company Our client is a growing provider of supported housing and community-based support services, helping individuals with a range of needs to live independently and access the services they require. Due to continued growth, they are creating a new role to strengthen quality, compliance and service improvement across the organisation. Your new role Internal Auditor / Quality & Compliance Officer - Salary: Circa 45,000 + Benefits An exciting opportunity has arisen for an experienced and analytical professional to join a growing organisation in a newly created role. Due to continued expansion, the organisation is seeking an independent and commercially minded individual to review services, identify improvements, and drive best practice across the business. The Role Working closely with senior leaders and operational managers, you will spend the first 6-12 months conducting a detailed review of services, processes and procedures across the organisation. Initially focusing on Mental Health and Supported Housing services, you will gather feedback from service users, analyse operational data, evaluate existing practices and identify opportunities for improvement. This role requires someone who can challenge constructively, ask insightful questions and provide objective recommendations that enhance service delivery, compliance and operational effectiveness. Over time, the successful candidate will have the opportunity to help design and implement the organisation's internal audit and quality assurance framework. Key Responsibilities Conduct comprehensive reviews of operational processes and service delivery. Engage with service users and stakeholders to gather feedback and identify improvement opportunities. Analyse data, trends and performance information to support recommendations. Review compliance against regulatory and quality standards. Produce detailed reports and present findings to senior management. Provide constructive challenge and independent oversight across services. Support continuous improvement initiatives and organisational development. Assist in the development of internal audit programmes and quality assurance frameworks. About You The ideal candidate will have experience within social care, supported housing, healthcare, compliance, quality assurance or internal audit environments and be confident in engaging with stakeholders at all levels. Essential Experience Understanding of Supported Housing and/or Supported Accommodation services. Knowledge of adult safeguarding procedures. Experience within social care, housing, healthcare or regulated environments. Strong analytical and investigative skills. Experience reviewing processes, procedures and service delivery. Ability to communicate findings and recommendations effectively. Confident, influencing and challenging professionally whilst maintaining positive working relationships. Strong report writing and stakeholder engagement skills. Previous Internal Audit, Quality Assurance or Compliance experience. Desirable Experience Experience working with CQC-regulated services. Background within a regulatory, inspection or governance setting. Experience developing audit programmes or quality frameworks. Experience working for a regulatory or oversight body. What's on Offer The opportunity to shape a brand-new role. Significant exposure to senior leadership teams. The chance to make a real impact on service quality and operational effectiveness. Long-term career development within a growing organisation. This is an excellent opportunity for someone with a keen eye for detail, a passion for continuous improvement and the confidence to provide independent, objective analysis within a highly regulated environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Annual salary: up to £52,500.00 Disrepair Manager Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £52,500 + company car allowance Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Disrepair Manager to join our team in Birmingham. You will be responsible for leading the delivery of disrepair works, ensuring cases are managed efficiently, safely and to a high standard, with a strong focus on compliance and resolution. This includes managing supervisors, operatives and subcontractors, overseeing disrepair cases and performance, ensuring works are completed within required timescales, maintaining quality standards and providing technical and operational leadership. You will work closely with internal teams, legal representatives and stakeholders to ensure effective case management, mitigate risk and continuously improve service delivery. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in resolving complex property issues. We're looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Oversee delivery of disrepair works across occupied properties, ensuring cases are managed efficiently and resolved in line with required timescales Ensure all works are delivered safely, efficiently and to required quality and compliance standards Lead regular site visits and case reviews to monitor progress, resolve issues and drive performance against disrepair targets Manage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet case demand Oversee disrepair programmes and priorities, ensuring timely resolution and mitigation of legal risk Ensure full compliance with Health & Safety regulations, COSHH, company procedures and disrepair legislation Implement quality assurance processes, ensuring inspections are completed and remedial actions are taken promptly Provide leadership and direction to teams, supporting performance management, productivity and engagement Identify skills gaps and coordinate training and development to support disrepair service delivery Oversee adherence to HR policies including attendance, conduct and performance management Ensure effective management of company assets including vehicles, tools, PPE and materials Oversee material usage, procurement and cost control to support budget management and efficiency Monitor performance through system reporting, using data to drive improvements in case resolution, cost and quality Build and maintain strong relationships with clients, legal teams, internal stakeholders, subcontractors and suppliers Lead on contract mobilisation, compliance audits and continuous service improvement initiatives Manage budgets, forecasting and cost control, identifying efficiencies and reducing exposure to claims Provide operational cover and leadership support during peak periods or absence across the wider team Ensure teams engage in toolbox talks, training sessions and company communications Promote company values and maintain a professional, customer-focused service at all times Role Criteria: Previous experience in a Disrepair Manager, Disrepair Surveyor or similar management role within housing or property maintenance Proven track record of leading, monitoring and reporting on Health & Safety, compliance and disrepair case management activities Extensive experience managing disrepair cases, including damp & mould, and driving performance against legal and contractual timescales Relevant qualification (City & Guilds or equivalent) in a trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH and safe systems of work Good working knowledge of Schedule of Rates, cost management and financial implications of disrepair works Strong understanding of housing disrepair legislation and compliance requirements Excellent interpersonal and communication skills, with the ability to engage effectively with clients, tenants and legal representatives Strong leadership capability with experience managing supervisors and developing high-performing teams Customer and client focused mindset with a commitment to service excellence and effective complaint resolution Commercial awareness with a results driven approach to cost control, performance and risk mitigation Strong planning, organisational and case management skills Confident decision making in a fast paced, target driven environment Ability to influence, negotiate and build relationships across internal teams, clients, contractors and legal stakeholders IT literate with confident oral and written communication skills Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Supported Living Service Manager (CQC Registered) & Deputy Supported Living Manager Mental Health Learning Disabilities Homeless Services Southall / Uxbridge, West London Supported Living Service Manager Salary: Up to £55,000 per annum Deputy Supported Living Manager Salary: Up to £35,000 per annum Full Time Permanent Help Launch a Brand-New Supported Living Service We have an exciting opportunity for an experienced Supported Living Service Manager and Deputy Supported Living Manager to join a brand-new Supported Living service opening in the Southall / Uxbridge area of West London. This new service will support adults with mental health needs, learning disabilities and individuals who have experienced homelessness , helping them develop the skills and confidence to live independently within the community. This is a fantastic opportunity to help shape a new service from the very beginning, creating a positive culture, recruiting and developing an outstanding team, and delivering high-quality, person-centred support that changes lives. Supported Living Service Manager Salary: Up to £55,000 As the Registered Service Manager, you will have overall responsibility for the operational and regulatory management of the service. You will lead the registration process with the Care Quality Commission (CQC), recruit and develop the staff team, build relationships with commissioners and local authorities, and ensure the service delivers outstanding support and achieves excellent regulatory outcomes. Key Responsibilities Register and manage the service with the CQC. Lead the successful mobilisation and launch of the new supported living service. Recruit, lead and develop a high-performing multidisciplinary team. Ensure compliance with CQC Fundamental Standards and all relevant legislation. Oversee safeguarding, governance, quality assurance and risk management. Develop person-centred support plans and positive risk management strategies. Monitor KPIs, audits, incidents and quality improvement plans. Manage budgets, staffing levels and service performance. Build excellent relationships with local authorities, NHS professionals, housing providers and external agencies. Promote independence, recovery and community integration for the people supported. Essential Experience We are looking for an experienced manager with a strong background in: Supported Living Services Mental Health Learning Disabilities Homeless Services or Housing Support Complex Needs Community-Based Adult Social Care You should also have: Previous experience as a Registered Manager or Service Manager. Experience managing CQC-regulated services. Excellent knowledge of safeguarding and adult social care legislation. Experience leading multidisciplinary teams. Level 5 Diploma in Leadership for Health & Social Care (or working towards). Excellent leadership, communication and organisational skills. Deputy Supported Living Manager Salary: Up to £35,000 This role is ideal for an experienced Deputy Manager, Assistant Manager, Team Leader or Senior Support Worker looking to progress into senior management. Working alongside the Registered Manager, you will support the day-to-day operation of the service while ensuring the highest standards of care, compliance and staff performance. Key Responsibilities Support the Registered Manager with all operational responsibilities. Supervise, coach and develop support workers. Complete supervisions, appraisals and competency assessments. Support recruitment, induction and retention of staff. Carry out audits and quality monitoring. Assist with rota management and staffing. Ensure safeguarding procedures are followed. Support positive behaviour support and person-centred planning. Deputise for the Registered Manager when required. Essential Experience Applicants should have experience supporting adults with: Mental Health Needs Learning Disabilities Homelessness Complex Needs Challenging Behaviour Community-Based Support Previous experience as a Deputy Manager, Team Leader, Senior Support Worker or Assistant Manager within Supported Living or Adult Social Care is essential. What We Offer Competitive salary Excellent career progression opportunities Opportunity to help establish a brand-new service Ongoing training and professional development Supportive senior leadership team Pension scheme Annual leave plus bank holidays Employee recognition programme Long-term development opportunities Apply Today If you're passionate about supporting adults with mental health needs, learning disabilities and lived experience of homelessness, and want to be part of launching an outstanding new Supported Living service in West London, we'd love to hear from you. Whether you're an experienced CQC Registered Service Manager or an ambitious Deputy Manager ready for your next challenge, this is your opportunity to build a service that makes a lasting difference to people's lives.

Children's Services Senior Support Worker Staffordshire, ST10 £14-£16.30 per hour DOE My client is a well-known, national Children's Residential Care Company. Renowned in the sector. Offering a range of services which include modern residential care for children, young people and adults and operate a significant range of supported living schemes that include individual flats, houses and grouped accommodation arrangements. My client believes that no child should be disadvantaged and that all children should be part of a community. This is an excellent opportunity for a Senior Children's Residential Support Worker to join the Children's Home in Staffordshire, which has been rated as GOOD with Ofsted and works extremely well with external agencies including local authorities. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. As the a Senior Children's Residential Support Worker in the Staffordshire home, you will be responsible for deputising in the Deputy Managers' absence and supporting the Support Workers. The Senior Support Worker will be: Leading and supervising a team of care staff in children's residential home. Providing guidance, support, and mentorship to staff. Ensuring the team adheres to policies, procedures, and safeguarding regulations. Conducting staff meetings, appraisals, and performance reviews. Supporting with staff rotas and shift planning Ensuring the wellbeing, safety and welfare of the young people in the home. Responding appropriately to any incidents, safeguarding concerns or disclosures. Providing emotional and practical support to children, ensuring their needs are met. Creating and maintaining care plans tailored to individual children's needs. Encouraging children's independence, life skills, and positive behaviours. Supporting with education, activities, and social engagement. Addressing and managing challenging behaviours using de-escalation techniques. Maintaining accurate records of children's care plans, daily logs, and incidents. Ensuring compliance with Ofsted regulations and Children's Home Standards. Completing risk assessments and following health and safety protocols. Monitoring and ensuring compliance with legislation and organizational policies. Participating in inspections and audits, providing evidence of good practice. Working alongside social workers, therapists, teachers, and healthcare professionals. Attending and contributing to multi-disciplinary meetings. The ideal candidate for the Team Leader will have: NVQ Level 3/4 Residential Childcare, CYPW, Children & Young People or Health and Social Care Experience working within a Children's setting, at least 2 years. Experience in a supervisory or leadership role. Safeguarding training and knowledge of child protection procedures. Empathy, patience, and resilience when working with vulnerable children. Strong communication and interpersonal skills. Ability to handle challenging behaviours effectively. Excellent organizational and administrative skills. Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits: Employee Assistance Service including free & confidential advice on a range of issues including medical, financial, housing, legal and tax Pension contributions Professional training, development, and career pathways Wellbeing Programme Recommend a Friend scheme Long Service Awards If you have the relevant experience and are based in the Staffordshire area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.