Financial Planning Administrator £30k - £40k plus bonuses Established Wealth Management Firm Offices in Godalming (Surrey) My client are a very well established Independent Financial Advisor (IFA) based in Godalming who have been operating for over 20 years with a full suite of financial advisers and mortgage advisers servicing local families, retirees and HNW private individuals. I have met the Directors and been to the offices and placed 8 staff into the business. Their clients primarily are based across Surrey, Hampshire and London, but they do have clients further afield. Clients hold anywhere between £100k to £1m+ of investable assets with a few families holding in excess of £2m of investments. The business has very longstanding relations with their clients, but they do hold relationships with numerous professional sports clubs where they generate new business. Following a very good 12 months with lots of new business coming into the advisers' inboxes, the Managing Director is seeking a Financial Administrator to join the team and support the entire function of the business. Knowledge of the system "Intelligent Office" will be highly advantageous, and you will be working on obtaining clients' personal details, writing letters of authority and valuation, onboarding new clients, conducting AML checks, speaking to product providers and preparing all meeting documents and necessary resources. The business uses numerous platforms such as Quilter, Aviva, Elevate, Standard life wrap & Transact platforms. You will benefit from study support for any exams you are undertaking, accessible parking, extensive exposure to working with Paraplanners and an experienced adviser. The role will pay £30k - £38k basic salary depending on experience. You will receive a full induction, a generous 25-day holiday allowance as well as an excellent pension contribution. You will be enrolled onto the bonus scheme and be enrolled onto a DIS and income protection scheme. If this role of interest please get in touch with Peter at Financial Divisions.
Aug 10, 2026
Full time
Financial Planning Administrator £30k - £40k plus bonuses Established Wealth Management Firm Offices in Godalming (Surrey) My client are a very well established Independent Financial Advisor (IFA) based in Godalming who have been operating for over 20 years with a full suite of financial advisers and mortgage advisers servicing local families, retirees and HNW private individuals. I have met the Directors and been to the offices and placed 8 staff into the business. Their clients primarily are based across Surrey, Hampshire and London, but they do have clients further afield. Clients hold anywhere between £100k to £1m+ of investable assets with a few families holding in excess of £2m of investments. The business has very longstanding relations with their clients, but they do hold relationships with numerous professional sports clubs where they generate new business. Following a very good 12 months with lots of new business coming into the advisers' inboxes, the Managing Director is seeking a Financial Administrator to join the team and support the entire function of the business. Knowledge of the system "Intelligent Office" will be highly advantageous, and you will be working on obtaining clients' personal details, writing letters of authority and valuation, onboarding new clients, conducting AML checks, speaking to product providers and preparing all meeting documents and necessary resources. The business uses numerous platforms such as Quilter, Aviva, Elevate, Standard life wrap & Transact platforms. You will benefit from study support for any exams you are undertaking, accessible parking, extensive exposure to working with Paraplanners and an experienced adviser. The role will pay £30k - £38k basic salary depending on experience. You will receive a full induction, a generous 25-day holiday allowance as well as an excellent pension contribution. You will be enrolled onto the bonus scheme and be enrolled onto a DIS and income protection scheme. If this role of interest please get in touch with Peter at Financial Divisions.
Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Client Details Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Description As a Property Customer Service Advisor you will be supporting clients with their home move providing assistance during the transaction and helping with early stage cases. You will be corresponding with the client and estate agent working closely with other members of the business to provide a seamless process. The role will be handling calls dealing with a range of enquiries and administrative duties for the department. If you thrive in a busy volume setting and passionate about helping and supporting customers we would love to hear from you! Profile Excellent communication skills and a confident telephone manner Able to work in a busy volume based environment A professional and personable approach Passionate about helping and supporting customers An excellent team player Job Offer Salary of £24785+ reputable business within the Legal Sector+ central Leeds+ no experience required+ full training provided+ structured career path in place+ sponsorship of further qualifications+ exceptional benefits package+ no shift patterns or weekends+ hybrid working+ regular incentives and team events+ immediate interview
Aug 10, 2026
Full time
Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Client Details Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Description As a Property Customer Service Advisor you will be supporting clients with their home move providing assistance during the transaction and helping with early stage cases. You will be corresponding with the client and estate agent working closely with other members of the business to provide a seamless process. The role will be handling calls dealing with a range of enquiries and administrative duties for the department. If you thrive in a busy volume setting and passionate about helping and supporting customers we would love to hear from you! Profile Excellent communication skills and a confident telephone manner Able to work in a busy volume based environment A professional and personable approach Passionate about helping and supporting customers An excellent team player Job Offer Salary of £24785+ reputable business within the Legal Sector+ central Leeds+ no experience required+ full training provided+ structured career path in place+ sponsorship of further qualifications+ exceptional benefits package+ no shift patterns or weekends+ hybrid working+ regular incentives and team events+ immediate interview
Practice Group / Department: Innovation and Legal Transformation Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Senior Manager - Innovation and AI will lead the firm's internally facing innovation technology strategy and shape the future direction of legal technology for the IDT team. This is a senior, strategically focused and technically fluent role that builds the technology roadmap, translates emerging technology into practical outcomes, and strengthens the firm's position as a leader in the use of advanced technology, including generative AI and agentic AI approaches. The role combines strategic horizon scanning, thought leadership, cross functional collaboration, and hands on oversight of solution design. It includes line management and responsibility for guiding small development teams or cross functional project groups as required. Experience working in professional services is essential, and experience in the legal sector is strongly preferred. Key Responsibilities Advisory Advise senior stakeholders on innovation technology strategy, governance, and safe adoption of emerging technology. Shape, prepare, and present business cases for investment in future technology aligned to practice needs, client expectations, and the firm's long term digital direction. Represent the IDT team in high level steering groups, working groups, and senior leadership forums. Innovation Strategy and Horizon Scanning Lead structured horizon scanning across AI, automation, workflow design, data platforms, and emerging categories such as agentic AI, orchestration frameworks and intelligent productivity tools. Assess the implications of developments in the technology landscape for a global law firm, including risks, opportunities, and competitive positioning. Develop and maintain the innovation technology innovation roadmap, ensuring clear priorities, dependencies, metrics and measurable outcomes. Translate emerging technology into practical, actionable future workflows that support lawyers and enhance service delivery. Research and Development Guide the research, evaluation and selection of new and emerging tools, platforms and vendors. Oversee or support the creation of proofs of concept, prototypes and minimum viable products, working with internal developers, vendors or external partners. Provide technical fluency to evaluate solution architecture, integration needs, data considerations and security implications. Maintain strong awareness of industry developments, academic research and market analysis to ensure the firm's innovation strategy remains current and credible. Internal and Market Collaboration Work closely with IT, Knowledge, Digital Solutions, Cyber Security, Risk and other business services teams to ensure alignment between innovation strategy and wider firmwide technology plans. Maintain relationships with the external ecosystem, including start ups, scale ups, academics and peer organisations, to benchmark trends and identify partnership opportunities. Support the creation of thought leadership materials including horizon scanning reports, internal updates and presentations. Engage with paralegals, LPM and IDT teams to coordinate innovation delivery activity across the broader innovation function. Technology Implementation and Innovation Delivery Lead structured evaluations of potential new tools and ensure evidence based recommendations. Oversee testing, configuration, onboarding and roll out of new capabilities from existing suppliers. Guide the integration of emerging AI and automation features into the firm's existing technology stack. Provide oversight of performance analysis, usage reporting and value tracking. Support transition of tools to business as usual teams where appropriate. Adoption and Education Design and deliver education programmes, knowledge sharing and communities of practice to help lawyers and business services colleagues understand emerging technologies. Promote safe, responsible and effective adoption of AI and new tools across the firm. Contribute to change management approaches that encourage confidence, safe experimentation and continuous improvement. Provide light client facing support as required, including occasional participation in innovation briefings or capability demonstrations. Key Skills and Experience Essential Minimum 7 years of experience in innovation, emerging technology, digital transformation or legal tech innovation roles. Experience working in a professional services environment. Strong understanding of the legal sector or demonstrable ability to adapt to it quickly. Proven ability to lead technology strategy, roadmap development and structured horizon scanning. Strong technical fluency, able to understand architecture, evaluate technical approaches and guide developers or vendor teams. Experience delivering prototypes, proofs of concept or minimum viable products. Experience leading small teams and managing cross functional project groups. Excellent communication skills, able to translate complex technology into clear and practical insights for senior stakeholders. Desirable Experience with agentic AI concepts, orchestration frameworks or AI automation tools.Familiarity with workflow design, data engineering concepts or integration patterns.Prior experience building or
Aug 10, 2026
Full time
Practice Group / Department: Innovation and Legal Transformation Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Senior Manager - Innovation and AI will lead the firm's internally facing innovation technology strategy and shape the future direction of legal technology for the IDT team. This is a senior, strategically focused and technically fluent role that builds the technology roadmap, translates emerging technology into practical outcomes, and strengthens the firm's position as a leader in the use of advanced technology, including generative AI and agentic AI approaches. The role combines strategic horizon scanning, thought leadership, cross functional collaboration, and hands on oversight of solution design. It includes line management and responsibility for guiding small development teams or cross functional project groups as required. Experience working in professional services is essential, and experience in the legal sector is strongly preferred. Key Responsibilities Advisory Advise senior stakeholders on innovation technology strategy, governance, and safe adoption of emerging technology. Shape, prepare, and present business cases for investment in future technology aligned to practice needs, client expectations, and the firm's long term digital direction. Represent the IDT team in high level steering groups, working groups, and senior leadership forums. Innovation Strategy and Horizon Scanning Lead structured horizon scanning across AI, automation, workflow design, data platforms, and emerging categories such as agentic AI, orchestration frameworks and intelligent productivity tools. Assess the implications of developments in the technology landscape for a global law firm, including risks, opportunities, and competitive positioning. Develop and maintain the innovation technology innovation roadmap, ensuring clear priorities, dependencies, metrics and measurable outcomes. Translate emerging technology into practical, actionable future workflows that support lawyers and enhance service delivery. Research and Development Guide the research, evaluation and selection of new and emerging tools, platforms and vendors. Oversee or support the creation of proofs of concept, prototypes and minimum viable products, working with internal developers, vendors or external partners. Provide technical fluency to evaluate solution architecture, integration needs, data considerations and security implications. Maintain strong awareness of industry developments, academic research and market analysis to ensure the firm's innovation strategy remains current and credible. Internal and Market Collaboration Work closely with IT, Knowledge, Digital Solutions, Cyber Security, Risk and other business services teams to ensure alignment between innovation strategy and wider firmwide technology plans. Maintain relationships with the external ecosystem, including start ups, scale ups, academics and peer organisations, to benchmark trends and identify partnership opportunities. Support the creation of thought leadership materials including horizon scanning reports, internal updates and presentations. Engage with paralegals, LPM and IDT teams to coordinate innovation delivery activity across the broader innovation function. Technology Implementation and Innovation Delivery Lead structured evaluations of potential new tools and ensure evidence based recommendations. Oversee testing, configuration, onboarding and roll out of new capabilities from existing suppliers. Guide the integration of emerging AI and automation features into the firm's existing technology stack. Provide oversight of performance analysis, usage reporting and value tracking. Support transition of tools to business as usual teams where appropriate. Adoption and Education Design and deliver education programmes, knowledge sharing and communities of practice to help lawyers and business services colleagues understand emerging technologies. Promote safe, responsible and effective adoption of AI and new tools across the firm. Contribute to change management approaches that encourage confidence, safe experimentation and continuous improvement. Provide light client facing support as required, including occasional participation in innovation briefings or capability demonstrations. Key Skills and Experience Essential Minimum 7 years of experience in innovation, emerging technology, digital transformation or legal tech innovation roles. Experience working in a professional services environment. Strong understanding of the legal sector or demonstrable ability to adapt to it quickly. Proven ability to lead technology strategy, roadmap development and structured horizon scanning. Strong technical fluency, able to understand architecture, evaluate technical approaches and guide developers or vendor teams. Experience delivering prototypes, proofs of concept or minimum viable products. Experience leading small teams and managing cross functional project groups. Excellent communication skills, able to translate complex technology into clear and practical insights for senior stakeholders. Desirable Experience with agentic AI concepts, orchestration frameworks or AI automation tools.Familiarity with workflow design, data engineering concepts or integration patterns.Prior experience building or
Do you enjoy speaking to people and building relationships over the phone? Are you confident making outbound calls and resilient enough to stay positive when faced with objections or unanswered calls? We're delighted to be supporting a well-established business within the leisure and hospitality sector as they continue to grow their customer contact team in Redditch. We're looking for a confident and motivated Customer Service Advisor to join the business in an outbound calling role. You'll spend much of your day speaking with customers, building relationships, and creating opportunities for the business to reconnect with customers who haven't engaged recently. This role would suit someone with previous contact centre, outbound calling, telesales or customer engagement experience who enjoys speaking to people and thrives in a fast-paced environment. The Role As a Customer Service Advisor, you'll be responsible for making a high volume of outbound calls to customers, maintaining accurate records and delivering a positive and professional customer experience. Building rapport and creating genuine connections will be key to your success, helping customers feel valued while identifying opportunities to support their future needs. Key Responsibilities Make a high volume of outbound calls to existing customers. Reconnect and engage with customers who have not interacted with the business for some time. Build positive relationships through friendly and professional conversations. Understand customer needs, preferences and future requirements. Gather customer feedback and market insight. Maintain accurate records using internal CRM systems. Manage customer follow-ups and ongoing communication. Achieve agreed activity and performance targets. Deliver excellent customer service on every interaction. Support colleagues and contribute to a positive team environment. About You Essential Skills & Experience Previous experience in customer service, call centre, contact centre, telesales or outbound calling roles. Excellent communication and interpersonal skills. Confident telephone manner. Strong listening and questioning skills. Comfortable making a high volume of outbound calls. Resilient and positive when handling objections or rejection. Good attention to detail and administration skills. IT literate and confident using CRM systems. Self-motivated and target-driven. Personal Attributes Friendly and engaging. Confident starting conversations. Resilient and persistent. Positive and enthusiastic attitude. Strong relationship-building skills. Team player with a flexible approach. Driven to achieve results. What's On Offer? Annual salary up to £26,000 Discretionary bonus scheme Retail discounts platform Car leasing scheme Employee Assistance Programme and wellbeing support Industry events and experiences Ongoing training and development opportunities Location Redditch (Office Based) If you're a confident communicator who enjoys connecting with people, building relationships and thrives in an outbound calling environment, we'd love to hear from you. This is a fantastic opportunity to join a growing business where personality, resilience and customer focus are valued just as much as experience. Application Disclaimer: Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not heard from us within three weeks of submitting your application, please assume that your application has not been successful on this occasion. Thank you for taking the time to apply.
Aug 10, 2026
Full time
Do you enjoy speaking to people and building relationships over the phone? Are you confident making outbound calls and resilient enough to stay positive when faced with objections or unanswered calls? We're delighted to be supporting a well-established business within the leisure and hospitality sector as they continue to grow their customer contact team in Redditch. We're looking for a confident and motivated Customer Service Advisor to join the business in an outbound calling role. You'll spend much of your day speaking with customers, building relationships, and creating opportunities for the business to reconnect with customers who haven't engaged recently. This role would suit someone with previous contact centre, outbound calling, telesales or customer engagement experience who enjoys speaking to people and thrives in a fast-paced environment. The Role As a Customer Service Advisor, you'll be responsible for making a high volume of outbound calls to customers, maintaining accurate records and delivering a positive and professional customer experience. Building rapport and creating genuine connections will be key to your success, helping customers feel valued while identifying opportunities to support their future needs. Key Responsibilities Make a high volume of outbound calls to existing customers. Reconnect and engage with customers who have not interacted with the business for some time. Build positive relationships through friendly and professional conversations. Understand customer needs, preferences and future requirements. Gather customer feedback and market insight. Maintain accurate records using internal CRM systems. Manage customer follow-ups and ongoing communication. Achieve agreed activity and performance targets. Deliver excellent customer service on every interaction. Support colleagues and contribute to a positive team environment. About You Essential Skills & Experience Previous experience in customer service, call centre, contact centre, telesales or outbound calling roles. Excellent communication and interpersonal skills. Confident telephone manner. Strong listening and questioning skills. Comfortable making a high volume of outbound calls. Resilient and positive when handling objections or rejection. Good attention to detail and administration skills. IT literate and confident using CRM systems. Self-motivated and target-driven. Personal Attributes Friendly and engaging. Confident starting conversations. Resilient and persistent. Positive and enthusiastic attitude. Strong relationship-building skills. Team player with a flexible approach. Driven to achieve results. What's On Offer? Annual salary up to £26,000 Discretionary bonus scheme Retail discounts platform Car leasing scheme Employee Assistance Programme and wellbeing support Industry events and experiences Ongoing training and development opportunities Location Redditch (Office Based) If you're a confident communicator who enjoys connecting with people, building relationships and thrives in an outbound calling environment, we'd love to hear from you. This is a fantastic opportunity to join a growing business where personality, resilience and customer focus are valued just as much as experience. Application Disclaimer: Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not heard from us within three weeks of submitting your application, please assume that your application has not been successful on this occasion. Thank you for taking the time to apply.
Job title: Client Advisor Salary: £45,000 Location: Manchester, Swindon or Birmingham PURPOSE OF ROLE Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding of handling customer information securely and recognising potential risks SKILLS Strong customer service and communication skills Ability to build positive relationships with clients and colleagues Well-organised, detail-oriented, and able to meet deadlines Confident with Microsoft Office Good analytical skills with accuracy in handling data Initiative and problem-solving skills to support the team QUALIFICATIONS Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage GCSE-level education or equivalent If you have the relevant experience or know someone that does please contact me now on or email us at
Aug 10, 2026
Full time
Job title: Client Advisor Salary: £45,000 Location: Manchester, Swindon or Birmingham PURPOSE OF ROLE Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding of handling customer information securely and recognising potential risks SKILLS Strong customer service and communication skills Ability to build positive relationships with clients and colleagues Well-organised, detail-oriented, and able to meet deadlines Confident with Microsoft Office Good analytical skills with accuracy in handling data Initiative and problem-solving skills to support the team QUALIFICATIONS Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage GCSE-level education or equivalent If you have the relevant experience or know someone that does please contact me now on or email us at
As a Customer Service Advisor in Oldham, you'll be the first point of contact for customer enquiries, helping to resolve issues and provide support in a professional and efficient manner. Client Details A leading manufacturing based in Oldham. Description Handle incoming customer queries via phone, email, and other communication channels. Provide accurate information and guidance to customers regarding services. Work collaboratively with other departments to resolve customer issues promptly. Maintain detailed and accurate records of customer interactions using internal systems. Identify and escalate complex issues to the appropriate team or manager. Profile A successful Customer Service Advisor should have: Previous experience in a customer service role, ideally within a similar environment. Strong communication skills, both written and verbal. Proficiency in using customer relationship management (CRM) systems or similar tools. A proactive approach to problem-solving and attention to detail. The ability to manage time effectively in a busy setting. A commitment to delivering excellent customer service. Can work rotational shifts patterns across Mon - Fri. We will be conducting interviews throughout August, with a planned start date in early September. Due to business requirements, we are only able to consider candidates who can start during September. Job Offer Competitive hourly rate & weekly pay. Free parking on-site. Temp to perm opportunity. No weekend working. Excellent career progression.
Aug 10, 2026
Seasonal
As a Customer Service Advisor in Oldham, you'll be the first point of contact for customer enquiries, helping to resolve issues and provide support in a professional and efficient manner. Client Details A leading manufacturing based in Oldham. Description Handle incoming customer queries via phone, email, and other communication channels. Provide accurate information and guidance to customers regarding services. Work collaboratively with other departments to resolve customer issues promptly. Maintain detailed and accurate records of customer interactions using internal systems. Identify and escalate complex issues to the appropriate team or manager. Profile A successful Customer Service Advisor should have: Previous experience in a customer service role, ideally within a similar environment. Strong communication skills, both written and verbal. Proficiency in using customer relationship management (CRM) systems or similar tools. A proactive approach to problem-solving and attention to detail. The ability to manage time effectively in a busy setting. A commitment to delivering excellent customer service. Can work rotational shifts patterns across Mon - Fri. We will be conducting interviews throughout August, with a planned start date in early September. Due to business requirements, we are only able to consider candidates who can start during September. Job Offer Competitive hourly rate & weekly pay. Free parking on-site. Temp to perm opportunity. No weekend working. Excellent career progression.
Customer Experience Advisor Location: Weybridge, Surrey Contract: Temporary Assignment (3 Months) Pay Rate: £16.00 per hour Hours: Full-time, Monday to Friday Overview We are currently recruiting for a Customer Experience Advisor to join our client's team in Weybridge on a 3-month temporary basis. This is an excellent opportunity for a customer-focused individual who is passionate about delivering outstanding service and creating positive customer experiences. The successful candidate will be the first point of contact for customers, handling enquiries, resolving issues, and ensuring every interaction is managed professionally and efficiently. Key Responsibilities Provide exceptional customer service via telephone, email, and online channels. Respond to customer enquiries promptly and accurately. Resolve customer complaints and issues in a professional and empathetic manner. Maintain accurate customer records and update internal systems. Process customer requests and follow up to ensure timely completion. Work collaboratively with internal departments to resolve customer queries. Identify opportunities to improve the customer journey and service delivery. Meet service level agreements (SLAs) and quality standards. Support additional administrative tasks as required. Skills & Experience Required Previous experience within a customer service, customer experience, call centre, or customer support role. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office, including Outlook, Word, and Excel. Experience using CRM or customer management systems is advantageous. Positive, proactive, and customer-centric approach. Personal Attributes Friendly and professional manner. Strong interpersonal skills. Empathetic and patient when dealing with customers. Team player with a flexible attitude. Organised and able to work independently. Benefits Competitive hourly rate of £16.00 per hour. Immediate start available. Opportunity to gain experience within a reputable organisation. Friendly and supportive team environment.
Aug 10, 2026
Seasonal
Customer Experience Advisor Location: Weybridge, Surrey Contract: Temporary Assignment (3 Months) Pay Rate: £16.00 per hour Hours: Full-time, Monday to Friday Overview We are currently recruiting for a Customer Experience Advisor to join our client's team in Weybridge on a 3-month temporary basis. This is an excellent opportunity for a customer-focused individual who is passionate about delivering outstanding service and creating positive customer experiences. The successful candidate will be the first point of contact for customers, handling enquiries, resolving issues, and ensuring every interaction is managed professionally and efficiently. Key Responsibilities Provide exceptional customer service via telephone, email, and online channels. Respond to customer enquiries promptly and accurately. Resolve customer complaints and issues in a professional and empathetic manner. Maintain accurate customer records and update internal systems. Process customer requests and follow up to ensure timely completion. Work collaboratively with internal departments to resolve customer queries. Identify opportunities to improve the customer journey and service delivery. Meet service level agreements (SLAs) and quality standards. Support additional administrative tasks as required. Skills & Experience Required Previous experience within a customer service, customer experience, call centre, or customer support role. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office, including Outlook, Word, and Excel. Experience using CRM or customer management systems is advantageous. Positive, proactive, and customer-centric approach. Personal Attributes Friendly and professional manner. Strong interpersonal skills. Empathetic and patient when dealing with customers. Team player with a flexible attitude. Organised and able to work independently. Benefits Competitive hourly rate of £16.00 per hour. Immediate start available. Opportunity to gain experience within a reputable organisation. Friendly and supportive team environment.
Looking for a career where your insurance or sales experience can really take you further? Insure Recruitment is seeking an ambitious Insurance Advisor to join a highly successful insurance business. If you have insurance experience or a proven background in sales, this is your opportunity to build a rewarding long-term career with industry qualifications, excellent benefits and genuine progression. The Role As an Insurance Advisor, you'll help customers protect what matters most by providing expert advice on home, motor and personal insurance. Using a consultative approach, you'll take the time to understand every customer's needs before recommending the most suitable and comprehensive insurance solutions. You'll build lasting relationships, deliver exceptional customer service and identify opportunities to cross-sell and up-sell products that genuinely benefit your customers. Every conversation is different, making this a varied and rewarding sales role where no two days are the same. What You'll Be Doing Advising customers on home, motor and personal insurance products. Understanding each customer's circumstances and recommending the most appropriate cover. Building trusted relationships through outstanding customer service. Cross-selling and up-selling additional insurance products where appropriate. Managing enquiries from quotation through to policy completion. Working towards individual and team sales targets. Developing your knowledge through structured training and professional insurance qualifications. What We're Looking For To be successful as an Insurance Advisor, you'll have: Previous insurance experience OR a proven sales background. Excellent communication and relationship-building skills. Confidence speaking with customers and identifying their needs. A consultative, customer-first approach. A positive attitude and a genuine desire to build a long-term career. Strong motivation to achieve sales targets while delivering exceptional service. Experience within insurance, banking, financial services, call centre sales, estate agency, retail sales, automotive sales or other customer-facing sales roles would be highly desirable. Why Join? Full training and ongoing coaching Industry-recognised insurance qualifications Clear career progression opportunities Supportive, people-first culture Internal promotion opportunities Benefits 22 days annual leave plus Bank Holidays (increasing with service) Life Assurance (up to 4x salary) Income Protection Contributory Pension Scheme Healthcare Cash Plan Employee Assistance Programme Cycle to Work Scheme Technology Purchase Scheme Car Leasing Scheme Discounted personal insurance products Lifestyle and retail discounts Apply Today If you're looking for your next opportunity as an Insurance Advisor, we'd love to hear from you we have two positions currently available. Apply via Reed or send your CV directly to: Please note: Applicants must be local to the Taunton area and have previous insurance experience or a proven sales background, together with the legal right to work in the UK. Unfortunately, sponsorship is not available for this position.
Aug 10, 2026
Full time
Looking for a career where your insurance or sales experience can really take you further? Insure Recruitment is seeking an ambitious Insurance Advisor to join a highly successful insurance business. If you have insurance experience or a proven background in sales, this is your opportunity to build a rewarding long-term career with industry qualifications, excellent benefits and genuine progression. The Role As an Insurance Advisor, you'll help customers protect what matters most by providing expert advice on home, motor and personal insurance. Using a consultative approach, you'll take the time to understand every customer's needs before recommending the most suitable and comprehensive insurance solutions. You'll build lasting relationships, deliver exceptional customer service and identify opportunities to cross-sell and up-sell products that genuinely benefit your customers. Every conversation is different, making this a varied and rewarding sales role where no two days are the same. What You'll Be Doing Advising customers on home, motor and personal insurance products. Understanding each customer's circumstances and recommending the most appropriate cover. Building trusted relationships through outstanding customer service. Cross-selling and up-selling additional insurance products where appropriate. Managing enquiries from quotation through to policy completion. Working towards individual and team sales targets. Developing your knowledge through structured training and professional insurance qualifications. What We're Looking For To be successful as an Insurance Advisor, you'll have: Previous insurance experience OR a proven sales background. Excellent communication and relationship-building skills. Confidence speaking with customers and identifying their needs. A consultative, customer-first approach. A positive attitude and a genuine desire to build a long-term career. Strong motivation to achieve sales targets while delivering exceptional service. Experience within insurance, banking, financial services, call centre sales, estate agency, retail sales, automotive sales or other customer-facing sales roles would be highly desirable. Why Join? Full training and ongoing coaching Industry-recognised insurance qualifications Clear career progression opportunities Supportive, people-first culture Internal promotion opportunities Benefits 22 days annual leave plus Bank Holidays (increasing with service) Life Assurance (up to 4x salary) Income Protection Contributory Pension Scheme Healthcare Cash Plan Employee Assistance Programme Cycle to Work Scheme Technology Purchase Scheme Car Leasing Scheme Discounted personal insurance products Lifestyle and retail discounts Apply Today If you're looking for your next opportunity as an Insurance Advisor, we'd love to hear from you we have two positions currently available. Apply via Reed or send your CV directly to: Please note: Applicants must be local to the Taunton area and have previous insurance experience or a proven sales background, together with the legal right to work in the UK. Unfortunately, sponsorship is not available for this position.
About the Role An exciting opportunity has arisen for an experienced Insurance Consultant to join a well-established specialist insurance team providing advisory, broking and claims support to financial institutions involved in shipping and offshore finance.Working with a global client base, you will provide expert insurance advice to lenders and their legal advisers, reviewing marine insurance programmes and delivering clear, technical guidance on insurance adequacy. This is an excellent opportunity to join a highly respected team within a specialist area of the marine insurance market. Key Responsibilities Review owners' insurance programmes and prepare detailed insurance reports assessing the adequacy of cover. Provide technical insurance advice to financial institutions and their legal advisers. Work within a specialist team supporting a portfolio of high-profile finance clients. Build and maintain strong client relationships, delivering a high standard of service and technical expertise. Ensure compliance with regulatory requirements, internal policies and mandatory training. Support financial reporting processes, including monthly income forecasting where required. What We're Looking For Strong technical knowledge of marine insurance. Previous experience providing insurance advice or consulting services within the marine insurance market. Ability to work independently and take ownership of workload with minimal supervision. Excellent organisational and time management skills, with the ability to manage multiple priorities. Strong IT skills, including proficiency with Microsoft Office. A proactive approach with a focus on delivering exceptional client service. Professional communication skills and the ability to build relationships with stakeholders at all levels. Strong attention to detail and the ability to anticipate issues and provide practical solutions.
Aug 10, 2026
Full time
About the Role An exciting opportunity has arisen for an experienced Insurance Consultant to join a well-established specialist insurance team providing advisory, broking and claims support to financial institutions involved in shipping and offshore finance.Working with a global client base, you will provide expert insurance advice to lenders and their legal advisers, reviewing marine insurance programmes and delivering clear, technical guidance on insurance adequacy. This is an excellent opportunity to join a highly respected team within a specialist area of the marine insurance market. Key Responsibilities Review owners' insurance programmes and prepare detailed insurance reports assessing the adequacy of cover. Provide technical insurance advice to financial institutions and their legal advisers. Work within a specialist team supporting a portfolio of high-profile finance clients. Build and maintain strong client relationships, delivering a high standard of service and technical expertise. Ensure compliance with regulatory requirements, internal policies and mandatory training. Support financial reporting processes, including monthly income forecasting where required. What We're Looking For Strong technical knowledge of marine insurance. Previous experience providing insurance advice or consulting services within the marine insurance market. Ability to work independently and take ownership of workload with minimal supervision. Excellent organisational and time management skills, with the ability to manage multiple priorities. Strong IT skills, including proficiency with Microsoft Office. A proactive approach with a focus on delivering exceptional client service. Professional communication skills and the ability to build relationships with stakeholders at all levels. Strong attention to detail and the ability to anticipate issues and provide practical solutions.
Platform Engineer - Kubernetes Location : Glasgow Role Type: Contract - 12 months Work Setup : Hybrid - 3 days in the office Client : Investment Banking Level of the role : Mid-Senior Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Operate and maintain Kubernetes platforms across public and private cloud environments, ensuring reliability, scalability and performance. Monitor platform health and manage incidents end-to-end, including troubleshooting, root cause analysis and post-incident reviews. Maintain actionable observability through effective alerting, runbooks and documentation. Support client onboarding and deliver platform improvements to enhance service quality and operational efficiency. Develop automation and diagnostic tooling to reduce manual effort, improve performance and streamline processes. Manage platform capacity, upgrades and life cycle activities to ensure infrastructure remains current and able to meet demand. What you bring Proven experience as a Platform Engineer, with hands-on Kubernetes experience in production. Strong troubleshooting and debugging skills across application and infrastructure environments. Experience with automation and Scripting, including Unix Scripting. Proficiency in any coding or Scripting language, such as Python or Java. Strong Linux/Unix command-line fundamentals and experience working in cloud environments. Knowledge of CI/CD, Infrastructure as Code and observability tools such as Helm, Terraform, Grafana or Prometheus is advantageous. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Aug 10, 2026
Contractor
Platform Engineer - Kubernetes Location : Glasgow Role Type: Contract - 12 months Work Setup : Hybrid - 3 days in the office Client : Investment Banking Level of the role : Mid-Senior Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Operate and maintain Kubernetes platforms across public and private cloud environments, ensuring reliability, scalability and performance. Monitor platform health and manage incidents end-to-end, including troubleshooting, root cause analysis and post-incident reviews. Maintain actionable observability through effective alerting, runbooks and documentation. Support client onboarding and deliver platform improvements to enhance service quality and operational efficiency. Develop automation and diagnostic tooling to reduce manual effort, improve performance and streamline processes. Manage platform capacity, upgrades and life cycle activities to ensure infrastructure remains current and able to meet demand. What you bring Proven experience as a Platform Engineer, with hands-on Kubernetes experience in production. Strong troubleshooting and debugging skills across application and infrastructure environments. Experience with automation and Scripting, including Unix Scripting. Proficiency in any coding or Scripting language, such as Python or Java. Strong Linux/Unix command-line fundamentals and experience working in cloud environments. Knowledge of CI/CD, Infrastructure as Code and observability tools such as Helm, Terraform, Grafana or Prometheus is advantageous. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Inbound Telephone Sales Advisor Location: Loughborough Job Type: Temporary to Permanent Hours: Full-Time (40 hours per week) Shift Pattern Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm One weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors.In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism.Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed. What You'll Be Doing Answer inbound calls from customers interested in purchasing products and services. Build rapport with customers by understanding their individual needs. Recommend suitable technology products, services, and solutions. Clearly explain product features, benefits, pricing, and available options. Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information across multiple systems. What We're Looking For We're looking for people who are: Confident communicators with excellent listening and interpersonal skills. Customer-focused and committed to providing exceptional service. Motivated by achieving targets and delivering results. Comfortable using multiple computer systems and learning new technology. Passionate about technology and helping customers make informed purchasing decisions. Flexible, adaptable, and able to thrive in a fast-paced environment. Previous sales or customer service experience is advantageous but not essential, as full training will be provided. What We Offer Full training and ongoing coaching. Temporary-to-permanent opportunity. Supportive and collaborative team environment. Career development and progression opportunities. The chance to work with leading technology products and services. If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you. Apply today by submitting your CV or contact Michelle Alburey for more information. Email: Telephone:
Aug 10, 2026
Seasonal
Inbound Telephone Sales Advisor Location: Loughborough Job Type: Temporary to Permanent Hours: Full-Time (40 hours per week) Shift Pattern Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm One weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors.In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism.Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed. What You'll Be Doing Answer inbound calls from customers interested in purchasing products and services. Build rapport with customers by understanding their individual needs. Recommend suitable technology products, services, and solutions. Clearly explain product features, benefits, pricing, and available options. Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information across multiple systems. What We're Looking For We're looking for people who are: Confident communicators with excellent listening and interpersonal skills. Customer-focused and committed to providing exceptional service. Motivated by achieving targets and delivering results. Comfortable using multiple computer systems and learning new technology. Passionate about technology and helping customers make informed purchasing decisions. Flexible, adaptable, and able to thrive in a fast-paced environment. Previous sales or customer service experience is advantageous but not essential, as full training will be provided. What We Offer Full training and ongoing coaching. Temporary-to-permanent opportunity. Supportive and collaborative team environment. Career development and progression opportunities. The chance to work with leading technology products and services. If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you. Apply today by submitting your CV or contact Michelle Alburey for more information. Email: Telephone:
Role summary To set up and develop the Manchester ABAS function, driving business development activity, winning new clients, building strong market relationships, and creating a high-performing team to support growth and service delivery across the region. The role will contribute to operational improvement, client service excellence, team development, and strategic growth initiatives, while helping click apply for full job details
Aug 10, 2026
Full time
Role summary To set up and develop the Manchester ABAS function, driving business development activity, winning new clients, building strong market relationships, and creating a high-performing team to support growth and service delivery across the region. The role will contribute to operational improvement, client service excellence, team development, and strategic growth initiatives, while helping click apply for full job details
Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Aug 10, 2026
Full time
Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Location: Bournemouth Hours: Full-time 37.5 hours per week Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus Contract Type: Temp to Perm We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment. What you'll be doing as Customer Support Advisor: Handling inbound calls and customer enquiries. Responding to emails and support tickets from veterinary practices and clients. Updating customer records and maintaining accurate data. Supporting onboarding for new veterinary practices. Assisting with Excel-based projects, pricing updates and general administration. Liaising with suppliers to support home delivery services. Identifying opportunities to promote additional services to customers. What we're looking for in the Customer Support Advisor: Previous office-based customer service or administration experience. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Excel. Strong attention to detail and organisational skills. A proactive, positive approach with the ability to multitask. Confidence speaking with customers over the phone. What's on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you're looking for a varied customer support role with long-term potential, we'd love to hear from you. customer support customer service account manager administration customer success
Aug 10, 2026
Full time
Location: Bournemouth Hours: Full-time 37.5 hours per week Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus Contract Type: Temp to Perm We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment. What you'll be doing as Customer Support Advisor: Handling inbound calls and customer enquiries. Responding to emails and support tickets from veterinary practices and clients. Updating customer records and maintaining accurate data. Supporting onboarding for new veterinary practices. Assisting with Excel-based projects, pricing updates and general administration. Liaising with suppliers to support home delivery services. Identifying opportunities to promote additional services to customers. What we're looking for in the Customer Support Advisor: Previous office-based customer service or administration experience. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Excel. Strong attention to detail and organisational skills. A proactive, positive approach with the ability to multitask. Confidence speaking with customers over the phone. What's on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you're looking for a varied customer support role with long-term potential, we'd love to hear from you. customer support customer service account manager administration customer success
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for an Interventions Senior Analyst to join HMRC's expanding Fraud Prevention Centre (FPC), taking a lead role in how interventions are coordinated and deconflicted day to day. In this role, you'll be at the centre of activity, working across teams to make sure interventions are aligned, duplication is avoided, and risks are properly managed. You'll need to make clear, justifiable decisions, keep accurate records, and be confident handling sensitive information. You'll support the G7 Interventions Lead and work closely with colleagues in Incident Response and technical investigation teams, including supporting fraud-related incidents when needed. A key part of the role is ensuring responses are timely and effective, while also improving how we work over time. This is a fast moving role within HMRC's broader fraud prevention strategy, focused on identifying and disrupting identity related fraud. You'll take an intelligence led approach to planning and coordinating targeted interventions, working with operational teams, technical specialists, policy and process owners, legal colleagues, and senior stakeholders to protect customer data and public revenue. Person specification Lead and oversee intervention activity across HMRC business areas, ensuring it is coordinated and effective. Take ownership of deconfliction end-to-end, making sure activity is not duplicated and clear ownership is agreed. Use risk and intelligence data to prioritise interventions and recommend escalation where needed. Develop and maintain practical frameworks, guidance, and standards to support consistent delivery of interventions. Work across directorates to align activity, ensuring interventions are proportionate and in line with HMRC strategy. Support the development and delivery of incident response plans, processes, and good practice. Manage the full incident response cycle, from identifying and prioritising issues through to resolution. Keep up to date with emerging fraud threats and contribute to strengthening HMRC's response. Produce clear, concise briefings for senior stakeholders, translating complex information into practical recommendations. Build strong working relationships across HMRC and with external partners to support effective collaboration. Monitor performance and identify opportunities to improve processes and outcomes within FPC. Essential Criteria: Experience of managing interventions, incidents, or operational response activity within HMRC or a similar regulatory environment. Experience of leading deconfliction, including applying clear rules and thresholds to resolve conflicts, avoid duplication and ensure a single approach. Proven ability to work across teams and bring people together to agree priorities and outcomes. Good analytical skills, with the ability to interpret complex information, identify risks, and make clear, evidence based recommendations. Strong communication skills, with confidence working with both technical and non-technical stakeholders. Ability to work at pace, adapt to changing priorities, and manage competing demands. Desirable Criteria: Knowledge of fraud prevention, security operations, or risk management. Experience in fraud analytics, risk assessment, or similar analytical tools. Awareness of identity fraud trends and emerging threats. Experience coordinating projects or intervention campaigns. Understanding of HMRC compliance approaches, governance, and risk appetite. Security clearance SC clearance will be required to start the role, with the potential to acquire DV once in post. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Threat Intelligence and Threat Assessment Threat Understanding Risk understanding and mitigation Information risk assessment and risk management Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualifications and previous experiences. A 1000-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. . click apply for full job details
Aug 10, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job description We're looking for an Interventions Senior Analyst to join HMRC's expanding Fraud Prevention Centre (FPC), taking a lead role in how interventions are coordinated and deconflicted day to day. In this role, you'll be at the centre of activity, working across teams to make sure interventions are aligned, duplication is avoided, and risks are properly managed. You'll need to make clear, justifiable decisions, keep accurate records, and be confident handling sensitive information. You'll support the G7 Interventions Lead and work closely with colleagues in Incident Response and technical investigation teams, including supporting fraud-related incidents when needed. A key part of the role is ensuring responses are timely and effective, while also improving how we work over time. This is a fast moving role within HMRC's broader fraud prevention strategy, focused on identifying and disrupting identity related fraud. You'll take an intelligence led approach to planning and coordinating targeted interventions, working with operational teams, technical specialists, policy and process owners, legal colleagues, and senior stakeholders to protect customer data and public revenue. Person specification Lead and oversee intervention activity across HMRC business areas, ensuring it is coordinated and effective. Take ownership of deconfliction end-to-end, making sure activity is not duplicated and clear ownership is agreed. Use risk and intelligence data to prioritise interventions and recommend escalation where needed. Develop and maintain practical frameworks, guidance, and standards to support consistent delivery of interventions. Work across directorates to align activity, ensuring interventions are proportionate and in line with HMRC strategy. Support the development and delivery of incident response plans, processes, and good practice. Manage the full incident response cycle, from identifying and prioritising issues through to resolution. Keep up to date with emerging fraud threats and contribute to strengthening HMRC's response. Produce clear, concise briefings for senior stakeholders, translating complex information into practical recommendations. Build strong working relationships across HMRC and with external partners to support effective collaboration. Monitor performance and identify opportunities to improve processes and outcomes within FPC. Essential Criteria: Experience of managing interventions, incidents, or operational response activity within HMRC or a similar regulatory environment. Experience of leading deconfliction, including applying clear rules and thresholds to resolve conflicts, avoid duplication and ensure a single approach. Proven ability to work across teams and bring people together to agree priorities and outcomes. Good analytical skills, with the ability to interpret complex information, identify risks, and make clear, evidence based recommendations. Strong communication skills, with confidence working with both technical and non-technical stakeholders. Ability to work at pace, adapt to changing priorities, and manage competing demands. Desirable Criteria: Knowledge of fraud prevention, security operations, or risk management. Experience in fraud analytics, risk assessment, or similar analytical tools. Awareness of identity fraud trends and emerging threats. Experience coordinating projects or intervention campaigns. Understanding of HMRC compliance approaches, governance, and risk appetite. Security clearance SC clearance will be required to start the role, with the potential to acquire DV once in post. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Threat Intelligence and Threat Assessment Threat Understanding Risk understanding and mitigation Information risk assessment and risk management Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualifications and previous experiences. A 1000-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. . click apply for full job details
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Volvo Warrington. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 10, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Volvo Warrington. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job description: Job Overview We are seeking a dedicated and professional Independent Financial Adviser to provide expert financial guidance and planning services to a diverse client base. ALL client leads provided! Existing book to manage. Employed or Self-Employed. This role involves assessing clients financial needs, developing tailored strategies, and supporting them in achieving their financial goa click apply for full job details
Aug 10, 2026
Full time
Job description: Job Overview We are seeking a dedicated and professional Independent Financial Adviser to provide expert financial guidance and planning services to a diverse client base. ALL client leads provided! Existing book to manage. Employed or Self-Employed. This role involves assessing clients financial needs, developing tailored strategies, and supporting them in achieving their financial goa click apply for full job details
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. This is an exciting opportunity for a motivated person to join EY's specialist Funds Tax team based in London. The successful candidate will have an opportunity to work with our excellent existing clients and intermediaries, providing a great opportunity to build and expand their network and be instrumental in winning new business. We are currently looking to expand our Transaction Tax team and are keen to speak with experienced Tax advisors. Your key responsibilities Overall responsibility for management of UK tax reporting being delivered to their client base. Management of the successful delivery of technically complex and demanding consulting projects for their clients, ensuring technical excellence and practical / business focus approach taken Pursuit of business development opportunities identified by other service lines at EY (e.g. through audit, corporate finance or wider tax relationships) Provision of development support to junior members of the team through effective supervision, coaching and mentoring Contribution to people initiatives, including retaining and training our team Significant role in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success ACA / Law qualification / Tax specialist qualification / or breadth of knowledge equivalent to a Tax specialist qualification Strong tax technical skills Business development skills, able to identify and convert opportunities to sell work Experience of coaching and developing more junior staff Knowledge of the taxation of partnerships Ideally you'll also have Project management skills, plan and prioritize work, meet deadlines, monitor own budget Ability to solve problems creatively and pragmatically What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Aug 10, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. This is an exciting opportunity for a motivated person to join EY's specialist Funds Tax team based in London. The successful candidate will have an opportunity to work with our excellent existing clients and intermediaries, providing a great opportunity to build and expand their network and be instrumental in winning new business. We are currently looking to expand our Transaction Tax team and are keen to speak with experienced Tax advisors. Your key responsibilities Overall responsibility for management of UK tax reporting being delivered to their client base. Management of the successful delivery of technically complex and demanding consulting projects for their clients, ensuring technical excellence and practical / business focus approach taken Pursuit of business development opportunities identified by other service lines at EY (e.g. through audit, corporate finance or wider tax relationships) Provision of development support to junior members of the team through effective supervision, coaching and mentoring Contribution to people initiatives, including retaining and training our team Significant role in the management of the team both in terms of strategy and operations and also through managing junior staff development and assignments Skills and attributes for success ACA / Law qualification / Tax specialist qualification / or breadth of knowledge equivalent to a Tax specialist qualification Strong tax technical skills Business development skills, able to identify and convert opportunities to sell work Experience of coaching and developing more junior staff Knowledge of the taxation of partnerships Ideally you'll also have Project management skills, plan and prioritize work, meet deadlines, monitor own budget Ability to solve problems creatively and pragmatically What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Accounts Senior - Ilford Chartered Accountancy Practice Full Time, Permanent "Senior - adjective - of or for more experienced people." Sheridan Maine is delighted to be working with a well-established chartered accountancy practice in Ilford that is looking to appoint an experienced Accounts Senior to join its growing team. This is an excellent opportunity for an ambitious practice accountant who enjoys working closely with clients and is looking to develop their career within a supportive and professional environment. As an Accounts Senior, you will take responsibility for a varied portfolio of clients, providing a range of accounting and tax services while building strong, long-term relationships. Your responsibilities as the Accounts Senior will include: Preparing year-end accounts for a range of clients Preparing management accounts and financial reports Completing corporation tax and personal tax returns Assisting with VAT returns and other compliance work Supporting clients with day-to-day accounting queries Reviewing accounts prepared by more junior team members Liaising directly with clients and developing strong working relationships Supporting the wider team with ad hoc accounting and advisory work The successful Accounts Senior will have previous experience working within a UK accountancy practice and will be confident managing a portfolio of clients. You will ideally have: Strong practice accountancy experience (ideally a minimum of 2 years) ACA or ACCA qualified, part-qualified or qualified by experience Excellent communication and client relationship skills Strong attention to detail and organisational skills A proactive approach and the ability to work independently This is a fantastic opportunity to join a chartered accountancy practice with an established client base and a strong reputation for providing a high-quality, personal service. The firm offers a supportive environment where you will have the opportunity to develop your technical skills, take on increasing responsibility and progress your career. If you're an experienced Accounts Senior looking for your next opportunity within a respected accountancy practice, this role offers the chance to work with a varied portfolio of clients while continuing to develop your career. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Aug 10, 2026
Full time
Accounts Senior - Ilford Chartered Accountancy Practice Full Time, Permanent "Senior - adjective - of or for more experienced people." Sheridan Maine is delighted to be working with a well-established chartered accountancy practice in Ilford that is looking to appoint an experienced Accounts Senior to join its growing team. This is an excellent opportunity for an ambitious practice accountant who enjoys working closely with clients and is looking to develop their career within a supportive and professional environment. As an Accounts Senior, you will take responsibility for a varied portfolio of clients, providing a range of accounting and tax services while building strong, long-term relationships. Your responsibilities as the Accounts Senior will include: Preparing year-end accounts for a range of clients Preparing management accounts and financial reports Completing corporation tax and personal tax returns Assisting with VAT returns and other compliance work Supporting clients with day-to-day accounting queries Reviewing accounts prepared by more junior team members Liaising directly with clients and developing strong working relationships Supporting the wider team with ad hoc accounting and advisory work The successful Accounts Senior will have previous experience working within a UK accountancy practice and will be confident managing a portfolio of clients. You will ideally have: Strong practice accountancy experience (ideally a minimum of 2 years) ACA or ACCA qualified, part-qualified or qualified by experience Excellent communication and client relationship skills Strong attention to detail and organisational skills A proactive approach and the ability to work independently This is a fantastic opportunity to join a chartered accountancy practice with an established client base and a strong reputation for providing a high-quality, personal service. The firm offers a supportive environment where you will have the opportunity to develop your technical skills, take on increasing responsibility and progress your career. If you're an experienced Accounts Senior looking for your next opportunity within a respected accountancy practice, this role offers the chance to work with a varied portfolio of clients while continuing to develop your career. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Restructuring Strategy Director - London The Opportunity EY's Financial Restructuring (FR) team is one of the leading teams of its kind in the market, working with stressed and challenged businesses. TRS is part of EY's Parthenon (previously Strategy & Transactions ("SaT") business, working with companies and stakeholders at times of change, and often at an exciting pace. FR covers a number of different sub business units and geographies in the UK and you may have the opportunity to work across different teams in your career with FR. Our clients can be companies, boards of directors, government bodies or financial stakeholders like lenders or shareholders. They might be on the brink of a crisis, or simply looking to build greater resilience into their business. In FR we work closely with our clients to deliver the financial and organisational solutions that enable them to adapt and succeed or minimise the downside risks that they are facing. The work involves understanding the drivers of value in a business and problem solving to manage the priorities of competing stakeholders. People who flourish in FR think broadly about what drives value in a company's performance and the factors that can drive underperformance or failure. Many of our strong performers have moved from other disciplines (Audit, Tax, Forensics) or wider SaT and have varied experience and knowledge which can be applied to a range of project situations. In FR we are experiencing an increase in demand for our services, so there is real opportunity to develop and grow your career. Whilst we do work at pace at times, the team is welcoming and inclusive with a good balance of hybrid working and an enjoyable team environment, where you can bring your whole self to work. Your Key Responsibilities As a Restructuring Director, you'll manage the restructuring engagement by defining the engagement scope, in consultation with the Partner, and executing it in compliance with our policies and protocols. You will take responsibility for leading engagements, reporting to the engagement Partner, project managing the rest of the team, coordinating deliverables from teams tasked to deal with discreet aspects of assignments, communicating issues to the Partner and driving the project to completion with limited supervision from the Partner. We'll want you to be active in establishing and nurturing relationships - both inside EY with different specialist teams across the firm, and externally - for example with client staff or business intermediaries - as relationship-building and having strong visibility in the market is an important and valued skill in FR. You will also fit into our positive learning culture from day one. You will bring your existing skills/knowledge and coach people in these where that is relevant and applicable to our work, and you will be valued for your efforts to coach and counsel team members to help them develop. Skills and Attributes for Success Financial analysis and scenario modelling to support decision making and awareness of the key drivers of corporate failure or underperformance. Commercial acumen - using knowledge and insight gained from client work and applying your understanding of the wider business environment. Ability to proactively lead engagement teams and find pragmatic and commercial solutions to restructuring challenges. Experience in presenting findings clearly in reports, presentations and other deliverables to clients. Ability to share technical and other knowledge with the team drawing on previous experience and current learning. Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams. Excellent project management skills, with the ability to manage more than one assignment at a time and yet still demonstrate quality and consistency of performance in every task. Desire to support the people development of FR - contributing to or leading training courses, recruitment, and team / wellbeing activities. Strong appreciation of risk management. Good market presence and personal network. To qualify for the role you must have: Proven track record within a recognised Restructuring team Experience of leading options analysis, contingency planning and formal corporate insolvencies - as well as experience of financial advisory, business reviews, comparator reports for Schemes / Restructuring Plans and liquidity reviews. A professional accountancy qualification (ACA/ACCA or equivalent) and potentially a pass in the JIEB corporate exam paper. Strong personal network and the ability to build strong external relationships within the market and across other services, and can actively participate in business development. Appreciation of the risks inherent in advising stressed and distressed businesses and their stakeholders. People development experience and can effectively supervise, coach and mentor staff. Ideally, you'll also have: Your own network of market contacts with work providers. What we look for We are looking for candidates who are highly motivated, ambitious, and have a passion to be part of a fast-paced, successful team where we encourage everyone to bring their whole self to work. Being a collaborative team player is important as well as someone who is happy to work flexibly throughout a period of growth within FR. What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Aug 10, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Restructuring Strategy Director - London The Opportunity EY's Financial Restructuring (FR) team is one of the leading teams of its kind in the market, working with stressed and challenged businesses. TRS is part of EY's Parthenon (previously Strategy & Transactions ("SaT") business, working with companies and stakeholders at times of change, and often at an exciting pace. FR covers a number of different sub business units and geographies in the UK and you may have the opportunity to work across different teams in your career with FR. Our clients can be companies, boards of directors, government bodies or financial stakeholders like lenders or shareholders. They might be on the brink of a crisis, or simply looking to build greater resilience into their business. In FR we work closely with our clients to deliver the financial and organisational solutions that enable them to adapt and succeed or minimise the downside risks that they are facing. The work involves understanding the drivers of value in a business and problem solving to manage the priorities of competing stakeholders. People who flourish in FR think broadly about what drives value in a company's performance and the factors that can drive underperformance or failure. Many of our strong performers have moved from other disciplines (Audit, Tax, Forensics) or wider SaT and have varied experience and knowledge which can be applied to a range of project situations. In FR we are experiencing an increase in demand for our services, so there is real opportunity to develop and grow your career. Whilst we do work at pace at times, the team is welcoming and inclusive with a good balance of hybrid working and an enjoyable team environment, where you can bring your whole self to work. Your Key Responsibilities As a Restructuring Director, you'll manage the restructuring engagement by defining the engagement scope, in consultation with the Partner, and executing it in compliance with our policies and protocols. You will take responsibility for leading engagements, reporting to the engagement Partner, project managing the rest of the team, coordinating deliverables from teams tasked to deal with discreet aspects of assignments, communicating issues to the Partner and driving the project to completion with limited supervision from the Partner. We'll want you to be active in establishing and nurturing relationships - both inside EY with different specialist teams across the firm, and externally - for example with client staff or business intermediaries - as relationship-building and having strong visibility in the market is an important and valued skill in FR. You will also fit into our positive learning culture from day one. You will bring your existing skills/knowledge and coach people in these where that is relevant and applicable to our work, and you will be valued for your efforts to coach and counsel team members to help them develop. Skills and Attributes for Success Financial analysis and scenario modelling to support decision making and awareness of the key drivers of corporate failure or underperformance. Commercial acumen - using knowledge and insight gained from client work and applying your understanding of the wider business environment. Ability to proactively lead engagement teams and find pragmatic and commercial solutions to restructuring challenges. Experience in presenting findings clearly in reports, presentations and other deliverables to clients. Ability to share technical and other knowledge with the team drawing on previous experience and current learning. Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams. Excellent project management skills, with the ability to manage more than one assignment at a time and yet still demonstrate quality and consistency of performance in every task. Desire to support the people development of FR - contributing to or leading training courses, recruitment, and team / wellbeing activities. Strong appreciation of risk management. Good market presence and personal network. To qualify for the role you must have: Proven track record within a recognised Restructuring team Experience of leading options analysis, contingency planning and formal corporate insolvencies - as well as experience of financial advisory, business reviews, comparator reports for Schemes / Restructuring Plans and liquidity reviews. A professional accountancy qualification (ACA/ACCA or equivalent) and potentially a pass in the JIEB corporate exam paper. Strong personal network and the ability to build strong external relationships within the market and across other services, and can actively participate in business development. Appreciation of the risks inherent in advising stressed and distressed businesses and their stakeholders. People development experience and can effectively supervise, coach and mentor staff. Ideally, you'll also have: Your own network of market contacts with work providers. What we look for We are looking for candidates who are highly motivated, ambitious, and have a passion to be part of a fast-paced, successful team where we encourage everyone to bring their whole self to work. Being a collaborative team player is important as well as someone who is happy to work flexibly throughout a period of growth within FR. What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
