Plymouth Community Homes
Plymouth, Devon
Tenancy Sustainment Officer - Fixed term for 12 months Stronger tenancies. Stronger communities. About the Role This is a role where you will put customers at the heart of every decision. Provide meaningful support, clear guidance, and access to the right services helping residents build stable, successful tenancies and better quality lives. Drive tenancy sustainment through proactive intervention, partnership working, and a one-business approach. Support organisational goals while improving outcomes for customers across PCH estates. This role is subject to a satisfactory enhanced DBS check. What you'll do: Deliver intensive, hands-on housing management support to vulnerable tenants, helping them sustain successful tenancies. Work proactively with customers at risk (e.g. anti-social behaviour, tenancy breaches, or disengagement) to rebuild relationships, improve communication, and resolve issues. Assess needs and create tailored support plans, coordinating with Housing Officers and partner agencies to achieve positive, sustainable outcomes. Provide practical advice and life skills support, including managing a home, accessing benefits, digital inclusion, employment, and training opportunities. Collaborate with internal teams and external services (local authorities, charities, health and support providers) to deliver a joined-up, customer-focused tenancy sustainment service. Our ideal candidate for this role is someone who: Proven experience supporting vulnerable individuals, ideally within social housing or a support-focused environment. Strong communication and resilience, with the ability to handle challenging situations confidently (face-to-face, phone, and written). Experience assessing risk and needs, and delivering effective one-to-one support to achieve positive outcomes. Ability to work collaboratively with partner agencies, alongside strong advocacy and negotiation skills. Organised and self-motivated, with the ability to manage your own workload, prioritise effectively, and maintain accurate records. About Plymouth Community Homes We are the city s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: Flexible working opportunities including flexi-time and hybrid working Free, fully equipped onsite gym and changing facilities. The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option Free Employee Assistance programme, including free counselling Free annual flu vaccination Cycle to Work scheme We support digital working with modern devices/smart phones It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year Our modern and spacious offices are right on a bus route, and just three miles from the city centre We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons To Apply: Please use the link below to access our website and submit your application for the Tenancy Sustainment Officer position: Plymouth Community Homes Jobs Search here for your perfect career - Job Information Apply for Tenancy Sustainment Officer For an informal discussion about this role, please contact Becky Dacre, Operations Manager Supported Housing & Safeguarding on (phone number removed) This post is not suitable for job share. Shortlisting Date: 11th August 2026 Interview Date: 19th and 20th August If you are a permanent PCH employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract. If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth
Tenancy Sustainment Officer - Fixed term for 12 months Stronger tenancies. Stronger communities. About the Role This is a role where you will put customers at the heart of every decision. Provide meaningful support, clear guidance, and access to the right services helping residents build stable, successful tenancies and better quality lives. Drive tenancy sustainment through proactive intervention, partnership working, and a one-business approach. Support organisational goals while improving outcomes for customers across PCH estates. This role is subject to a satisfactory enhanced DBS check. What you'll do: Deliver intensive, hands-on housing management support to vulnerable tenants, helping them sustain successful tenancies. Work proactively with customers at risk (e.g. anti-social behaviour, tenancy breaches, or disengagement) to rebuild relationships, improve communication, and resolve issues. Assess needs and create tailored support plans, coordinating with Housing Officers and partner agencies to achieve positive, sustainable outcomes. Provide practical advice and life skills support, including managing a home, accessing benefits, digital inclusion, employment, and training opportunities. Collaborate with internal teams and external services (local authorities, charities, health and support providers) to deliver a joined-up, customer-focused tenancy sustainment service. Our ideal candidate for this role is someone who: Proven experience supporting vulnerable individuals, ideally within social housing or a support-focused environment. Strong communication and resilience, with the ability to handle challenging situations confidently (face-to-face, phone, and written). Experience assessing risk and needs, and delivering effective one-to-one support to achieve positive outcomes. Ability to work collaboratively with partner agencies, alongside strong advocacy and negotiation skills. Organised and self-motivated, with the ability to manage your own workload, prioritise effectively, and maintain accurate records. About Plymouth Community Homes We are the city s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: Flexible working opportunities including flexi-time and hybrid working Free, fully equipped onsite gym and changing facilities. The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option Free Employee Assistance programme, including free counselling Free annual flu vaccination Cycle to Work scheme We support digital working with modern devices/smart phones It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year Our modern and spacious offices are right on a bus route, and just three miles from the city centre We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons To Apply: Please use the link below to access our website and submit your application for the Tenancy Sustainment Officer position: Plymouth Community Homes Jobs Search here for your perfect career - Job Information Apply for Tenancy Sustainment Officer For an informal discussion about this role, please contact Becky Dacre, Operations Manager Supported Housing & Safeguarding on (phone number removed) This post is not suitable for job share. Shortlisting Date: 11th August 2026 Interview Date: 19th and 20th August If you are a permanent PCH employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract. If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth
Omega Resource Group
Newbury, Berkshire
Position : Pest Control Technician Salary: £30830 to £33365 Location : Newbury Position: permanent Benefits: Provided with a company van, which they can use for personal use, personal petrol use will be covered by the company, 33 days of holidays. Private pension, Health Shield Cashback Plan, Employee Discount Platform, electric car scheme. Discounted bus travel We are now seeking to recruit a Pest Control Technician to work in Newbury carrying out complete pest control services (including proofing) to our client to control all pest species covered under our contract and, by thorough inspection, identify any environmental conditions conducive to any pest activity whether covered by the contract or not. This requires visiting Stores, Foodhalls, Outlets, Depots & Office sites at agreed intervals governed by the specification service delivery and carrying out a detailed inspection in a safe and professional manner with due regard to Health and Safety and Hygiene regulations. This would involve providing an effective service to our clients site to effectively communicate observations verbally as well as in writing via the reports. Responsibilities: Take ownership of all pest related issues, i.e. infestations/cleaning/proofing, to resolve ongoing problems. Respond promptly to genuine emergency call outs from the Helpdesk. To work in a manner to support the achievement of company KPI delivery. Formulate detailed reports on stores, escalating issues to all relevant stakeholders. To identify infestation non-repairable faults in plant and machinery and promptly advise the Area Manager of findings, with recommendations regarding suitable replacement. To prioritise detailed recommendations for stores and to achieve agreed timescales and response times to proactively defend against Pest activity. Where pest proofing works is non-repairable, to make recommendations to the National Pest Control Operations Manager and Field Support Supervisor (FSSs) To carry out proofing works and installations within the individual s technical competence in accordance with current specifications. To advise and document to the SM of any pest activity and how this may be detrimental to the smooth running of the store. The following inspections provide a written report detailing pest activity detected and any environmental conditions that may adversely affect the store which may be submitted to Trading Law, Operational Managers, SM s etc To order preparations, spares to the laid-down procedures. Requirements: Experience with Pest control environment. Experience in retail, leisure or FM sector is desirable. Good PC literacy Good communication skills, both written and verbal. Full driving licence. Royal Society of Health Cert in Pest Control or British Pest Control Association Diploma s Part 1 and 2. Bird proofing work is desirable Helpful/professional manner Customer focused Self-motivated Ability to be on call out once every 4 weeks Ability to pass DBS check (criminal record check) If you think this is appropriate opportunity, please email your CV to (url removed) or contact Marta on (phone number removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Position : Pest Control Technician Salary: £30830 to £33365 Location : Newbury Position: permanent Benefits: Provided with a company van, which they can use for personal use, personal petrol use will be covered by the company, 33 days of holidays. Private pension, Health Shield Cashback Plan, Employee Discount Platform, electric car scheme. Discounted bus travel We are now seeking to recruit a Pest Control Technician to work in Newbury carrying out complete pest control services (including proofing) to our client to control all pest species covered under our contract and, by thorough inspection, identify any environmental conditions conducive to any pest activity whether covered by the contract or not. This requires visiting Stores, Foodhalls, Outlets, Depots & Office sites at agreed intervals governed by the specification service delivery and carrying out a detailed inspection in a safe and professional manner with due regard to Health and Safety and Hygiene regulations. This would involve providing an effective service to our clients site to effectively communicate observations verbally as well as in writing via the reports. Responsibilities: Take ownership of all pest related issues, i.e. infestations/cleaning/proofing, to resolve ongoing problems. Respond promptly to genuine emergency call outs from the Helpdesk. To work in a manner to support the achievement of company KPI delivery. Formulate detailed reports on stores, escalating issues to all relevant stakeholders. To identify infestation non-repairable faults in plant and machinery and promptly advise the Area Manager of findings, with recommendations regarding suitable replacement. To prioritise detailed recommendations for stores and to achieve agreed timescales and response times to proactively defend against Pest activity. Where pest proofing works is non-repairable, to make recommendations to the National Pest Control Operations Manager and Field Support Supervisor (FSSs) To carry out proofing works and installations within the individual s technical competence in accordance with current specifications. To advise and document to the SM of any pest activity and how this may be detrimental to the smooth running of the store. The following inspections provide a written report detailing pest activity detected and any environmental conditions that may adversely affect the store which may be submitted to Trading Law, Operational Managers, SM s etc To order preparations, spares to the laid-down procedures. Requirements: Experience with Pest control environment. Experience in retail, leisure or FM sector is desirable. Good PC literacy Good communication skills, both written and verbal. Full driving licence. Royal Society of Health Cert in Pest Control or British Pest Control Association Diploma s Part 1 and 2. Bird proofing work is desirable Helpful/professional manner Customer focused Self-motivated Ability to be on call out once every 4 weeks Ability to pass DBS check (criminal record check) If you think this is appropriate opportunity, please email your CV to (url removed) or contact Marta on (phone number removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
