Role Purpose: Act as a visible and approachable presence in the community, patrolling designated areas to provide guidance to the public while enforcing road traffic regulations, including the issuance of Penalty Charge Notices when appropriate. Support the reduction of traffic congestion and improvement of air quality by managing kerbside activity and ensuring compliance with parking restrictions, using a moped, bicycle, or on foot in all weather conditions. Deliver excellent customer service by engaging respectfully with the public at all times and help to uphold a safe, orderly, and customer-focused environment. Key Responsibilities and Accountabilities Monitor on-street and off-street parking areas using a moped, bicycle, or on foot, ensuring vehicles are parked in accordance with relevant regulations, and issue Penalty Charge Notices (PCNs) where non-compliance is identified, in line with local traffic orders. Act as a visible and reassuring presence to encourage compliance, promoting responsible parking through positive public engagement and providing accurate, helpful advice on parking rules and facilities to residents and visitors. Collect and record comprehensive evidence to support the issuance of PCNs, including writing clear and accurate reports, capturing photographic evidence, and maintaining simultaneously notes in official records. Identify and authorise the immobilisation or removal of vehicles in line with regulatory guidelines, where necessary to support enforcement operations or ensure public safety. Regularly inspect pay and display machines, signage, and car park equipment, reporting faults, vandalism, or maintenance issues promptly to ensure continuous service and public accessibility. Observe and report damaged or missing street furniture, unclear road markings, or suspicious vehicles, contributing to the upkeep and safety of the public realm. Attend court hearings or tribunal proceedings where required, providing factual witness statements and supporting documentation when a PCN is formally challenged. Collaborate with community safety partners such as Police Community Support Officers and local law enforcement, sharing relevant observations to address anti-social behaviour and support wider community safety initiatives. Stay informed about changes in legislation, policies, and systems affecting parking enforcement, attending training sessions and continually developing professional knowledge relevant to the role.
Aug 01, 2026
Full time
Role Purpose: Act as a visible and approachable presence in the community, patrolling designated areas to provide guidance to the public while enforcing road traffic regulations, including the issuance of Penalty Charge Notices when appropriate. Support the reduction of traffic congestion and improvement of air quality by managing kerbside activity and ensuring compliance with parking restrictions, using a moped, bicycle, or on foot in all weather conditions. Deliver excellent customer service by engaging respectfully with the public at all times and help to uphold a safe, orderly, and customer-focused environment. Key Responsibilities and Accountabilities Monitor on-street and off-street parking areas using a moped, bicycle, or on foot, ensuring vehicles are parked in accordance with relevant regulations, and issue Penalty Charge Notices (PCNs) where non-compliance is identified, in line with local traffic orders. Act as a visible and reassuring presence to encourage compliance, promoting responsible parking through positive public engagement and providing accurate, helpful advice on parking rules and facilities to residents and visitors. Collect and record comprehensive evidence to support the issuance of PCNs, including writing clear and accurate reports, capturing photographic evidence, and maintaining simultaneously notes in official records. Identify and authorise the immobilisation or removal of vehicles in line with regulatory guidelines, where necessary to support enforcement operations or ensure public safety. Regularly inspect pay and display machines, signage, and car park equipment, reporting faults, vandalism, or maintenance issues promptly to ensure continuous service and public accessibility. Observe and report damaged or missing street furniture, unclear road markings, or suspicious vehicles, contributing to the upkeep and safety of the public realm. Attend court hearings or tribunal proceedings where required, providing factual witness statements and supporting documentation when a PCN is formally challenged. Collaborate with community safety partners such as Police Community Support Officers and local law enforcement, sharing relevant observations to address anti-social behaviour and support wider community safety initiatives. Stay informed about changes in legislation, policies, and systems affecting parking enforcement, attending training sessions and continually developing professional knowledge relevant to the role.
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Seasonal
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Community Safety Partner Type: Temporary Location: South Wales Salary: £32,591 - £33,971 salary equivalent Hours: Full Time BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities. This role involves Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities. Duties: Investigate reports of anti-social behaviour and implement appropriate interventions. Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues. Support victims of ASB by providing advice, updates and guidance throughout investigations. Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate. Develop and deliver initiatives to reduce anti-social behaviour and improve community safety. Investigate environmental issues including fly tipping and coordinate enforcement action where required. Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices. Maintain accurate case records and ensure GDPR compliance. Work closely with internal teams to promote tenancy sustainment and improve customer outcomes. Requirements: Experience managing anti-social behaviour cases within housing or a community safety environment. Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act. Experience working with external agencies including Police and Local Authorities. Strong communication, conflict resolution and problem-solving skills. Experience of restorative and trauma-informed approaches is desirable. Full UK driving licence and access to a vehicle. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Jul 31, 2026
Contractor
Job Title: Community Safety Partner Type: Temporary Location: South Wales Salary: £32,591 - £33,971 salary equivalent Hours: Full Time BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities. This role involves Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities. Duties: Investigate reports of anti-social behaviour and implement appropriate interventions. Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues. Support victims of ASB by providing advice, updates and guidance throughout investigations. Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate. Develop and deliver initiatives to reduce anti-social behaviour and improve community safety. Investigate environmental issues including fly tipping and coordinate enforcement action where required. Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices. Maintain accurate case records and ensure GDPR compliance. Work closely with internal teams to promote tenancy sustainment and improve customer outcomes. Requirements: Experience managing anti-social behaviour cases within housing or a community safety environment. Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act. Experience working with external agencies including Police and Local Authorities. Strong communication, conflict resolution and problem-solving skills. Experience of restorative and trauma-informed approaches is desirable. Full UK driving licence and access to a vehicle. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
4Recruitment Services are seeking to recruit a Housing Resolutions Officer for our client based in Wembley. JOB PURPOSE: To provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits. To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. To ensure any offers of accommodation made is in compliance with legislation and Suitability Order; issue temporary accommodation offer and suitability letters. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing advice and support to households in temporary accommodation, helping them access suitable long-term housing options. Manage caseloads, conduct home visits, and support residents with tenancy sustainment and move-on plans. Work with internal teams and external agencies to deliver holistic support, including employment, welfare, and social care referrals. Assess homelessness duties, manage legal obligations, and handle appeals, reviews, and complex housing cases. Investigate domestic abuse, safeguarding concerns, tenancy breaches, fraud, and anti-social behaviour, taking appropriate action. Monitor temporary accommodation, ensuring compliance, property standards, repairs, and health and safety requirements. Liaise with landlords, housing providers, and stakeholders to resolve accommodation issues and minimise voids and costs. Respond to customer enquiries, complaints, and legal correspondence, including court and Ombudsman cases. Maintain accurate records, produce performance reports, and ensure compliance with housing legislation and Council policies. Build positive relationships with residents, partners, and stakeholders to deliver high-quality, customer-focused housing services. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Housing Act 1996, parts 6 and 7, as amended, the Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and related legislation and case law. A good understanding and awareness of housing issues and homelessness issues. Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits. Experience of giving advice and information to customers and working with vulnerable groups Strong and effective experience in provision of exceptional customer services. Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Jul 31, 2026
Contractor
4Recruitment Services are seeking to recruit a Housing Resolutions Officer for our client based in Wembley. JOB PURPOSE: To provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits. To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. To ensure any offers of accommodation made is in compliance with legislation and Suitability Order; issue temporary accommodation offer and suitability letters. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing advice and support to households in temporary accommodation, helping them access suitable long-term housing options. Manage caseloads, conduct home visits, and support residents with tenancy sustainment and move-on plans. Work with internal teams and external agencies to deliver holistic support, including employment, welfare, and social care referrals. Assess homelessness duties, manage legal obligations, and handle appeals, reviews, and complex housing cases. Investigate domestic abuse, safeguarding concerns, tenancy breaches, fraud, and anti-social behaviour, taking appropriate action. Monitor temporary accommodation, ensuring compliance, property standards, repairs, and health and safety requirements. Liaise with landlords, housing providers, and stakeholders to resolve accommodation issues and minimise voids and costs. Respond to customer enquiries, complaints, and legal correspondence, including court and Ombudsman cases. Maintain accurate records, produce performance reports, and ensure compliance with housing legislation and Council policies. Build positive relationships with residents, partners, and stakeholders to deliver high-quality, customer-focused housing services. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Housing Act 1996, parts 6 and 7, as amended, the Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and related legislation and case law. A good understanding and awareness of housing issues and homelessness issues. Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits. Experience of giving advice and information to customers and working with vulnerable groups Strong and effective experience in provision of exceptional customer services. Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Case Officer to join our clients team in Mancehster. Based primarily at the Town Hall Extension in Manchester, the successful candidates will work across Manchester, engaging directly with residents, businesses and partner organisations to prevent and address anti-social behaviour. The Role: You will spend time out in the community, working closely with key partners, including Greater Manchester Police, undertaking street-based engagement, supporting victims and taking appropriate enforcement action where necessary. Our client adopts a trauma-informed approach, combining prevention, early intervention and enforcement to tackle anti-social behaviour. The focus is on identifying support for individuals where appropriate, while taking robust action to prevent further offending. In addition to community safety work, you will manage neighbour nuisance cases, confidently using both informal and formal powers to resolve issues and improve the quality of life for residents. DUTIES AND RESPONSIBILITIES INCLUDE: Investigate and manage anti-social behaviour and neighbour nuisance cases. Engage with residents, businesses, victims, witnesses and perpetrators. Work collaboratively with Greater Manchester Police and other partner agencies. Undertake street-based patrols, engagement and enforcement activities. Issue verbal and written warnings where appropriate. Prepare evidence and case files for potential court proceedings. Make sound, evidence-based enforcement decisions and confidently explain those decisions when challenged. Support vulnerable individuals using a trauma-informed approach while helping to reduce repeat offending. ESSENTIAL REQUIREMENTS INCLUDE: Awareness and understanding of key ASB legislation and its practical application. Confidence and assertiveness to challenge and instruct solicitors. Resilience and confidence when dealing with challenging situations. Strong decision-making skills and the ability to use enforcement powers appropriately. Ideally a car driver (as you will be required to cover a large geographical patch). Enhanced DBS check. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Jul 31, 2026
Contractor
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Case Officer to join our clients team in Mancehster. Based primarily at the Town Hall Extension in Manchester, the successful candidates will work across Manchester, engaging directly with residents, businesses and partner organisations to prevent and address anti-social behaviour. The Role: You will spend time out in the community, working closely with key partners, including Greater Manchester Police, undertaking street-based engagement, supporting victims and taking appropriate enforcement action where necessary. Our client adopts a trauma-informed approach, combining prevention, early intervention and enforcement to tackle anti-social behaviour. The focus is on identifying support for individuals where appropriate, while taking robust action to prevent further offending. In addition to community safety work, you will manage neighbour nuisance cases, confidently using both informal and formal powers to resolve issues and improve the quality of life for residents. DUTIES AND RESPONSIBILITIES INCLUDE: Investigate and manage anti-social behaviour and neighbour nuisance cases. Engage with residents, businesses, victims, witnesses and perpetrators. Work collaboratively with Greater Manchester Police and other partner agencies. Undertake street-based patrols, engagement and enforcement activities. Issue verbal and written warnings where appropriate. Prepare evidence and case files for potential court proceedings. Make sound, evidence-based enforcement decisions and confidently explain those decisions when challenged. Support vulnerable individuals using a trauma-informed approach while helping to reduce repeat offending. ESSENTIAL REQUIREMENTS INCLUDE: Awareness and understanding of key ASB legislation and its practical application. Confidence and assertiveness to challenge and instruct solicitors. Resilience and confidence when dealing with challenging situations. Strong decision-making skills and the ability to use enforcement powers appropriately. Ideally a car driver (as you will be required to cover a large geographical patch). Enhanced DBS check. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
4Recruitment Services are seeking to recruit a Community Housing Officer for our client based in Dudley. Purpose of Role: To deliver a community focussed tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Duties include: Manage a designated housing patch, acting as the main frontline contact for tenants and residents on tenancy and estate management matters. Provide advice, guidance, and support to customers in line with tenancy agreements, policies, and procedures. Manage tenancy compliance, including home visits, tenancy reviews, estate inspections, and proactive estate management. Investigate and respond to customer enquiries, complaints, compliments, and service issues promptly and effectively. Identify and manage breaches of tenancy conditions, including anti-social behaviour, taking appropriate enforcement action where required. Work with vulnerable residents and manage complex cases, coordinating support from relevant teams and external agencies to help sustain tenancies. Carry out estate walkabouts and inspections, identifying health and safety concerns, repairs, environmental issues, and improvements required. Support residents through challenging circumstances, including domestic abuse, bereavement, relationship breakdown, and changes in health or personal circumstances. Promote resident involvement and community engagement by building positive relationships with tenants, resident groups, local stakeholders, and partner agencies. Work collaboratively with colleagues and external organisations to improve neighbourhoods and enhance the customer experience. Essential Requirements: Previous experience within housing, tenancy management, estate management, or a similar customer-focused role. Knowledge and understanding of tenancy agreements, housing policies, procedures, and relevant legislation. Experience of managing tenancy issues, including anti-social behaviour, tenancy breaches, and complex casework. Experience of undertaking home visits, estate inspections, and working within local communities. Full UK driving licence and access to a vehicle is essential, as the role requires travel across a designated housing patch. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Jul 31, 2026
Contractor
4Recruitment Services are seeking to recruit a Community Housing Officer for our client based in Dudley. Purpose of Role: To deliver a community focussed tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Duties include: Manage a designated housing patch, acting as the main frontline contact for tenants and residents on tenancy and estate management matters. Provide advice, guidance, and support to customers in line with tenancy agreements, policies, and procedures. Manage tenancy compliance, including home visits, tenancy reviews, estate inspections, and proactive estate management. Investigate and respond to customer enquiries, complaints, compliments, and service issues promptly and effectively. Identify and manage breaches of tenancy conditions, including anti-social behaviour, taking appropriate enforcement action where required. Work with vulnerable residents and manage complex cases, coordinating support from relevant teams and external agencies to help sustain tenancies. Carry out estate walkabouts and inspections, identifying health and safety concerns, repairs, environmental issues, and improvements required. Support residents through challenging circumstances, including domestic abuse, bereavement, relationship breakdown, and changes in health or personal circumstances. Promote resident involvement and community engagement by building positive relationships with tenants, resident groups, local stakeholders, and partner agencies. Work collaboratively with colleagues and external organisations to improve neighbourhoods and enhance the customer experience. Essential Requirements: Previous experience within housing, tenancy management, estate management, or a similar customer-focused role. Knowledge and understanding of tenancy agreements, housing policies, procedures, and relevant legislation. Experience of managing tenancy issues, including anti-social behaviour, tenancy breaches, and complex casework. Experience of undertaking home visits, estate inspections, and working within local communities. Full UK driving licence and access to a vehicle is essential, as the role requires travel across a designated housing patch. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock on a hybrid working basis. This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live. Key Responsibilities of an ASB Officer: Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution. Investigate complaints, gather evidence, conduct interviews and complete risk assessments. Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour. Liaise with solicitors, prepare legal documentation and attend court hearings where required. Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes. Conduct home visits, estate inspections and tenancy-related investigations. Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate. Contribute to local neighbourhood plans and community safety initiatives. Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour. Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards. Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues. Essential Requirements: Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment. Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices. Experience preparing cases for legal action and working alongside legal representatives. Strong investigation, communication and conflict-resolution skills. Ability to manage a varied caseload independently and work effectively with partner agencies. Experience supporting customers and handling sensitive tenancy-related matters. Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required. Desirable: CIH qualification or equivalent housing-related qualification. This is a hybrid working position based in Coventry; office requirement is 1-2 days a week with flexible working and tenant vists involved in the role. If this ASB Officer role is of interest, please apply or contact (url removed)
Jul 31, 2026
Contractor
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock on a hybrid working basis. This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live. Key Responsibilities of an ASB Officer: Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution. Investigate complaints, gather evidence, conduct interviews and complete risk assessments. Take appropriate enforcement action, including legal remedies where necessary, to address serious or persistent anti-social behaviour. Liaise with solicitors, prepare legal documentation and attend court hearings where required. Work closely with residents, police, local authorities and partner agencies to resolve community safety concerns and achieve positive outcomes. Conduct home visits, estate inspections and tenancy-related investigations. Support vulnerable residents by working alongside tenancy sustainment and support services to help maintain successful tenancies where appropriate. Contribute to local neighbourhood plans and community safety initiatives. Work collaboratively with internal teams to identify and implement appropriate support measures for residents affected by anti-social behaviour. Maintain accurate case records and ensure cases are managed in line with organisational policies and service standards. Provide advice, guidance and support to residents affected by anti-social behaviour and neighbourhood issues. Essential Requirements: Previous experience managing anti-social behaviour cases within a Housing Association, Local Authority or social housing environment. Knowledge of anti-social behaviour legislation, tenancy enforcement and housing management practices. Experience preparing cases for legal action and working alongside legal representatives. Strong investigation, communication and conflict-resolution skills. Ability to manage a varied caseload independently and work effectively with partner agencies. Experience supporting customers and handling sensitive tenancy-related matters. Full UK driving licence and access to a vehicle, as regular travel across Coventry and surrounding areas is required. Desirable: CIH qualification or equivalent housing-related qualification. This is a hybrid working position based in Coventry; office requirement is 1-2 days a week with flexible working and tenant vists involved in the role. If this ASB Officer role is of interest, please apply or contact (url removed)
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Sutton who are looking to appoint a Tenancy Enforcement Lead (ASB Officer) for the 3 months ongoing, at the rate of 29.49 per hour umbrella 5 days either in office or out on visits Job responsibilities To be an integral part of the Housing Management team and to take pride in delivering an excellent Anti-Social Behaviour and Tenancy Fraud enforcement service across all properties. To take responsibility for leading and managing all ASB cases that require formal action and represent the organisation in Court working with Housing (including Supported Housing), and Legal colleagues to deliver a customer focused outcome. To provide caseload support and supervision to the Local Housing Managers and Supported Housing Managers offering up to date and specialist knowledge in all areas of Anti-Social Behaviour. To collaborate with other colleagues to review policies and procedures and implement best practice across the Regions. Be an expert in the ASB and Tenancy Fraud arena and provide training and support as required. General Responsibilities To understand and comply with the organisations safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organisation. Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required. To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. To comply with the organisations Health and Safety policies, procedures, and processes and to promote health and safety compliance for all. To act at all times within the organisations policies, procedures and code of conduct and uphold the organisations commitment to Equality and Diversity Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.
Jul 31, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Sutton who are looking to appoint a Tenancy Enforcement Lead (ASB Officer) for the 3 months ongoing, at the rate of 29.49 per hour umbrella 5 days either in office or out on visits Job responsibilities To be an integral part of the Housing Management team and to take pride in delivering an excellent Anti-Social Behaviour and Tenancy Fraud enforcement service across all properties. To take responsibility for leading and managing all ASB cases that require formal action and represent the organisation in Court working with Housing (including Supported Housing), and Legal colleagues to deliver a customer focused outcome. To provide caseload support and supervision to the Local Housing Managers and Supported Housing Managers offering up to date and specialist knowledge in all areas of Anti-Social Behaviour. To collaborate with other colleagues to review policies and procedures and implement best practice across the Regions. Be an expert in the ASB and Tenancy Fraud arena and provide training and support as required. General Responsibilities To understand and comply with the organisations safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organisation. Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required. To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. To comply with the organisations Health and Safety policies, procedures, and processes and to promote health and safety compliance for all. To act at all times within the organisations policies, procedures and code of conduct and uphold the organisations commitment to Equality and Diversity Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.
Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 31, 2026
Contractor
Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We're recruiting an experienced Housing Compliance & Enforcement Officer to join a Local Authority in the West Midlands. This is an excellent opportunity for a housing enforcement professional with a strong background in managing anti-social behaviour (ASB) cases and legal enforcement. You will investigate serious and complex cases of ASB, harassment, and tenancy or lease breaches, gathering evidence, interviewing witnesses, preparing legal documentation, and supporting cases through to enforcement. You will also provide specialist advice to Housing Officers on case management, evidence gathering, witness statements, and appropriate legal remedies. The role involves preparing court-ready case files, attending court where required, and working closely with Legal Services, the Police, residents, and partner agencies to deliver effective enforcement outcomes while promoting safer communities. Essential requirements: Proven experience managing complex ASB cases. Experience preparing and taking ASB cases to court for enforcement action is essential. Strong knowledge of housing, ASB, and tenancy enforcement legislation. Experience working within a Local Authority or social housing environment. Excellent investigation, communication, and partnership-working skills. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 31, 2026
Contractor
We're recruiting an experienced Housing Compliance & Enforcement Officer to join a Local Authority in the West Midlands. This is an excellent opportunity for a housing enforcement professional with a strong background in managing anti-social behaviour (ASB) cases and legal enforcement. You will investigate serious and complex cases of ASB, harassment, and tenancy or lease breaches, gathering evidence, interviewing witnesses, preparing legal documentation, and supporting cases through to enforcement. You will also provide specialist advice to Housing Officers on case management, evidence gathering, witness statements, and appropriate legal remedies. The role involves preparing court-ready case files, attending court where required, and working closely with Legal Services, the Police, residents, and partner agencies to deliver effective enforcement outcomes while promoting safer communities. Essential requirements: Proven experience managing complex ASB cases. Experience preparing and taking ASB cases to court for enforcement action is essential. Strong knowledge of housing, ASB, and tenancy enforcement legislation. Experience working within a Local Authority or social housing environment. Excellent investigation, communication, and partnership-working skills. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist . The client will only consider candidates you have extensive experience ASB. The post holder will be covering the Morden area. The Tenancy Specialist will be required to: provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement be responsible for case management and will work closely with field based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken. DUTIES AND RESPONSIBILITIES INCLUDE: Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims. Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs. Represent Clarion HA at court for tenancy fraud, ASB and other (non arrears) tenancy related legal cases such as legal disrepair as required. Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc. Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response. Liaising with internal and external agencies such as Women s Aid, NFI, local authorities, mediation, solicitors or support services. ESSENTIAL REQUIREMENTS INCLUDE: Essential your CV confirms experience in Anti social Behaviour (ASB) Housing background would be beneficial An excellent understanding of anti-social behaviour and/or tenancy fraud Excellent knowledge of relevant legislation in respect to tenancy management, fraud, ASB and legal disrepair Experience of investigative interviewing, ideally for fraud and/or ASB. Good investigative, intelligence gathering and problem solving skills. Positive mindset with a focus on solutions. Able to weigh up different views, exercise good judgement and make decisions. Confident and able to challenge in a positive and constructive manner. Resilient and adaptable. Excellent communicator, able to adapt approach to the audience. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed)
Jul 30, 2026
Contractor
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist . The client will only consider candidates you have extensive experience ASB. The post holder will be covering the Morden area. The Tenancy Specialist will be required to: provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement be responsible for case management and will work closely with field based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken. DUTIES AND RESPONSIBILITIES INCLUDE: Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims. Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs. Represent Clarion HA at court for tenancy fraud, ASB and other (non arrears) tenancy related legal cases such as legal disrepair as required. Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc. Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response. Liaising with internal and external agencies such as Women s Aid, NFI, local authorities, mediation, solicitors or support services. ESSENTIAL REQUIREMENTS INCLUDE: Essential your CV confirms experience in Anti social Behaviour (ASB) Housing background would be beneficial An excellent understanding of anti-social behaviour and/or tenancy fraud Excellent knowledge of relevant legislation in respect to tenancy management, fraud, ASB and legal disrepair Experience of investigative interviewing, ideally for fraud and/or ASB. Good investigative, intelligence gathering and problem solving skills. Positive mindset with a focus on solutions. Able to weigh up different views, exercise good judgement and make decisions. Confident and able to challenge in a positive and constructive manner. Resilient and adaptable. Excellent communicator, able to adapt approach to the audience. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed)
An opportunity has arisen for an experienced Housing Officer to join a well-established housing association in Coventry on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement. You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch. Key Responsibilities of the Housing Officer: Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution Conduct estate visits, home visits, interviews, and community-based investigations Gather evidence and build case files to support appropriate case progression and outcomes Work closely with tenants, complainants, and alleged perpetrators to resolve disputes effectively Take proportionate enforcement action where required, including warnings, tenancy enforcement, and legal escalation Provide proactive housing management support across designated neighbourhood areas Maintain accurate and detailed case records using housing management and CRM systems Liaise with key partners including Police, PCSOs, safeguarding teams, and local agencies Support tenancy sustainment by addressing nuisance behaviour and promoting positive engagement Identify safeguarding and risk concerns, making appropriate referrals in line with procedures Complete timely case updates, reports, and administrative tasks between field visits Ideal Candidate: Experienced Housing or ASB Officer with strong frontline case management experience Confident managing complex ASB cases from investigation through to resolution Skilled in evidence gathering, case building, and enforcement processes Comfortable working independently across a community-based patch Strong communication skills with the ability to engage effectively with residents and partner agencies Experience using housing management systems such as Orchard, Microsoft Dynamics, or similar CRM platforms Highly organised with strong prioritisation and time management skills Full UK driving licence and willingness to travel across Leicester and surrounding areas What's on Offer: Full time Mon - Fri Hybrid and flexible working Contract with immediate start Opportunity to gain experience with a reputable housing association If this Housing Officer role is of interest, please apply or contact (url removed)
Jul 30, 2026
Contractor
An opportunity has arisen for an experienced Housing Officer to join a well-established housing association in Coventry on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement. You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch. Key Responsibilities of the Housing Officer: Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution Conduct estate visits, home visits, interviews, and community-based investigations Gather evidence and build case files to support appropriate case progression and outcomes Work closely with tenants, complainants, and alleged perpetrators to resolve disputes effectively Take proportionate enforcement action where required, including warnings, tenancy enforcement, and legal escalation Provide proactive housing management support across designated neighbourhood areas Maintain accurate and detailed case records using housing management and CRM systems Liaise with key partners including Police, PCSOs, safeguarding teams, and local agencies Support tenancy sustainment by addressing nuisance behaviour and promoting positive engagement Identify safeguarding and risk concerns, making appropriate referrals in line with procedures Complete timely case updates, reports, and administrative tasks between field visits Ideal Candidate: Experienced Housing or ASB Officer with strong frontline case management experience Confident managing complex ASB cases from investigation through to resolution Skilled in evidence gathering, case building, and enforcement processes Comfortable working independently across a community-based patch Strong communication skills with the ability to engage effectively with residents and partner agencies Experience using housing management systems such as Orchard, Microsoft Dynamics, or similar CRM platforms Highly organised with strong prioritisation and time management skills Full UK driving licence and willingness to travel across Leicester and surrounding areas What's on Offer: Full time Mon - Fri Hybrid and flexible working Contract with immediate start Opportunity to gain experience with a reputable housing association If this Housing Officer role is of interest, please apply or contact (url removed)
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)
Jul 30, 2026
Contractor
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week . As an Anti-Social Behaviour Officer , you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain detailed case records. Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues. Progress complex ASB cases through formal enforcement action and legal proceedings where required. Prepare case files, statements and evidence for court action. Attend meetings, interviews and site visits where required. Provide advice and support to customers affected by anti-social behaviour. Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies. About You: Previous experience working as an Anti-Social Behaviour Officer within social housing. Experience managing ASB cases through investigation, enforcement and legal stages. Good knowledge of ASB legislation, tenancy enforcement and housing procedures. Strong evidence-gathering, report-writing and case management skills. Excellent communication and negotiation abilities. The ability to work independently, manage deadlines and prioritise a varied caseload. A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed. If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct (url removed)
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required. The RoleAs an Anti-Social Behaviour Officer , you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain accurate case records. Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues. Manage complex ASB cases, including those requiring tenancy enforcement and legal action. Prepare case files, witness statements and supporting evidence for court proceedings where required. Issue relevant tenancy enforcement actions in line with legislation and organisational policies. Carry out visits, interviews and meetings with residents and involved parties. Provide advice and support to customers affected by anti-social behaviour. Ensure cases are progressed efficiently and recorded accurately. About You: Previous experience working as an Anti-Social Behaviour Officer within a social housing environment. Proven experience managing ASB cases through investigation, enforcement and legal processes. Strong knowledge of ASB legislation, tenancy management and housing enforcement procedures. Excellent investigation, communication and report-writing skills. The ability to manage a busy caseload independently and prioritise effectively. Experience working with vulnerable residents and multi-agency partners. A full UK driving licence and access to a vehicle, with the flexibility to travel across London locations as required. If you are an experienced Anti-Social Behaviour Officer looking for a permanent opportunity with a flexible London-based Housing Association, we would like to hear from you. Please apply or contact (url removed)
Jul 30, 2026
Full time
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis. This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required. The RoleAs an Anti-Social Behaviour Officer , you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions. Key Responsibilities of an ASB Officer: Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution. Investigate ASB complaints, gather evidence and maintain accurate case records. Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues. Manage complex ASB cases, including those requiring tenancy enforcement and legal action. Prepare case files, witness statements and supporting evidence for court proceedings where required. Issue relevant tenancy enforcement actions in line with legislation and organisational policies. Carry out visits, interviews and meetings with residents and involved parties. Provide advice and support to customers affected by anti-social behaviour. Ensure cases are progressed efficiently and recorded accurately. About You: Previous experience working as an Anti-Social Behaviour Officer within a social housing environment. Proven experience managing ASB cases through investigation, enforcement and legal processes. Strong knowledge of ASB legislation, tenancy management and housing enforcement procedures. Excellent investigation, communication and report-writing skills. The ability to manage a busy caseload independently and prioritise effectively. Experience working with vulnerable residents and multi-agency partners. A full UK driving licence and access to a vehicle, with the flexibility to travel across London locations as required. If you are an experienced Anti-Social Behaviour Officer looking for a permanent opportunity with a flexible London-based Housing Association, we would like to hear from you. Please apply or contact (url removed)
Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.
Jul 30, 2026
Contractor
Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.
Reed Specialist Recruitment
Welwyn Garden City, Hertfordshire
Location: Welwyn Garden City Rate: 29.50 per hour (Umbrella) Contract: Minimum 3 Months Hours: Full-Time We are currently seeking an experienced Neighbourhood Officer to join a busy local authority housing service in Welwyn Garden City. This is an exciting opportunity for a housing professional to deliver high-quality tenancy and neighbourhood management services, supporting residents and helping to maintain safe, sustainable communities. Key Responsibilities Deliver an effective housing and tenancy management service across a designated patch. Manage tenancy issues, neighbourhood concerns and estate management matters. Investigate and resolve tenancy breaches and anti-social behaviour cases. Conduct tenancy audits, sign-ups, home visits and estate inspections. Support vulnerable tenants and facilitate access to support services. Manage tenancy changes including successions and mutual exchanges. Respond to customer enquiries and complaints in a timely manner. Maintain accurate records and case management information. Work in partnership with residents, contractors and external agencies. Requirements Previous experience in housing management, tenancy management or a related field. Good understanding of housing legislation and tenancy enforcement. Experience managing challenging and sensitive casework. Strong customer service and communication skills. Ability to manage a varied caseload and prioritise effectively. Experience working collaboratively with stakeholders. Competent IT and record-keeping skills. Essential Full UK Driving Licence. Access to a vehicle. What's On Offer? 29.50 per hour Umbrella. Full-time hours. Minimum 3-month contract with potential for extension. Opportunity to work within a respected local authority housing service. Immediate start available.
Jul 30, 2026
Seasonal
Location: Welwyn Garden City Rate: 29.50 per hour (Umbrella) Contract: Minimum 3 Months Hours: Full-Time We are currently seeking an experienced Neighbourhood Officer to join a busy local authority housing service in Welwyn Garden City. This is an exciting opportunity for a housing professional to deliver high-quality tenancy and neighbourhood management services, supporting residents and helping to maintain safe, sustainable communities. Key Responsibilities Deliver an effective housing and tenancy management service across a designated patch. Manage tenancy issues, neighbourhood concerns and estate management matters. Investigate and resolve tenancy breaches and anti-social behaviour cases. Conduct tenancy audits, sign-ups, home visits and estate inspections. Support vulnerable tenants and facilitate access to support services. Manage tenancy changes including successions and mutual exchanges. Respond to customer enquiries and complaints in a timely manner. Maintain accurate records and case management information. Work in partnership with residents, contractors and external agencies. Requirements Previous experience in housing management, tenancy management or a related field. Good understanding of housing legislation and tenancy enforcement. Experience managing challenging and sensitive casework. Strong customer service and communication skills. Ability to manage a varied caseload and prioritise effectively. Experience working collaboratively with stakeholders. Competent IT and record-keeping skills. Essential Full UK Driving Licence. Access to a vehicle. What's On Offer? 29.50 per hour Umbrella. Full-time hours. Minimum 3-month contract with potential for extension. Opportunity to work within a respected local authority housing service. Immediate start available.
Environmental Protection Officer Location: EX31 3NP - Hybrid Working Hours: Monday-Friday, 9:00am-5:00pm Rate: 35.00 per hour PAYE or 45.00 per hour Umbrella An exciting opportunity has arisen for an experienced Environmental Health Officer / Environmental Protection Officer to join a busy Regulatory Services team on a hybrid basis. This role offers the chance to make a real impact on public health, environmental protection, and community wellbeing by investigating environmental issues, supporting compliance, and ensuring relevant legislation is effectively implemented. Key Responsibilities Investigate environmental protection complaints, including noise nuisance, pollution, anti social behaviour, air quality, and contaminated land issues. Carry out inspections, audits, monitoring activities, and environmental assessments. Provide advice and guidance to residents, businesses, and stakeholders regarding environmental legislation and compliance. Review planning and licensing applications and provide specialist environmental health advice. Conduct investigations, gather evidence, undertake interviews, and prepare reports. Draft and serve statutory notices and take enforcement action where necessary. Liaise with partner agencies and internal departments to deliver joined up regulatory services. Manage and prioritise a varied caseload independently. Participate in emergency response and out of hours work when required. Requirements Degree or Postgraduate qualification in Environmental Health or a related discipline. Registration with the Environmental Health Registration Board (EHRB). Membership of the Chartered Institute of Environmental Health (CIEH). Previous experience delivering Environmental Protection services within a Local Authority setting. Knowledge and experience of: Noise and statutory nuisance Air quality Contaminated land Pollution control Environmental enforcement Planning and licensing consultations Strong communication, report-writing, and investigative skills. Ability to manage a busy caseload and work independently. Full UK driving licence and access to your own vehicle is essential , as travel across the district will be required. If you're interested, please apply to this ad and Kim will be in touch. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jul 30, 2026
Contractor
Environmental Protection Officer Location: EX31 3NP - Hybrid Working Hours: Monday-Friday, 9:00am-5:00pm Rate: 35.00 per hour PAYE or 45.00 per hour Umbrella An exciting opportunity has arisen for an experienced Environmental Health Officer / Environmental Protection Officer to join a busy Regulatory Services team on a hybrid basis. This role offers the chance to make a real impact on public health, environmental protection, and community wellbeing by investigating environmental issues, supporting compliance, and ensuring relevant legislation is effectively implemented. Key Responsibilities Investigate environmental protection complaints, including noise nuisance, pollution, anti social behaviour, air quality, and contaminated land issues. Carry out inspections, audits, monitoring activities, and environmental assessments. Provide advice and guidance to residents, businesses, and stakeholders regarding environmental legislation and compliance. Review planning and licensing applications and provide specialist environmental health advice. Conduct investigations, gather evidence, undertake interviews, and prepare reports. Draft and serve statutory notices and take enforcement action where necessary. Liaise with partner agencies and internal departments to deliver joined up regulatory services. Manage and prioritise a varied caseload independently. Participate in emergency response and out of hours work when required. Requirements Degree or Postgraduate qualification in Environmental Health or a related discipline. Registration with the Environmental Health Registration Board (EHRB). Membership of the Chartered Institute of Environmental Health (CIEH). Previous experience delivering Environmental Protection services within a Local Authority setting. Knowledge and experience of: Noise and statutory nuisance Air quality Contaminated land Pollution control Environmental enforcement Planning and licensing consultations Strong communication, report-writing, and investigative skills. Ability to manage a busy caseload and work independently. Full UK driving licence and access to your own vehicle is essential , as travel across the district will be required. If you're interested, please apply to this ad and Kim will be in touch. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
BDS Recruitment are delighted to be working with a leading housing provider in the South West with over 15000 units in their portfolio. We are looking to take on an experienced ASB officer. The role can be based at either the Weston or Exeter office so we would welcome candidates who are based in Devon / Somerset / Bristol. A hybrid working style is an option. This is temporary ongoling position to begin with. Pay 27 per hour umbrella. Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate An understanding of the County Court rules and procedures, and relevant government legislation. You will need a be a driver with access to a vehicle Apply now for immediate consideration!
Jul 30, 2026
Seasonal
BDS Recruitment are delighted to be working with a leading housing provider in the South West with over 15000 units in their portfolio. We are looking to take on an experienced ASB officer. The role can be based at either the Weston or Exeter office so we would welcome candidates who are based in Devon / Somerset / Bristol. A hybrid working style is an option. This is temporary ongoling position to begin with. Pay 27 per hour umbrella. Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate An understanding of the County Court rules and procedures, and relevant government legislation. You will need a be a driver with access to a vehicle Apply now for immediate consideration!
We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)
Jul 29, 2026
Full time
We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)
Anti-Social Behaviour Officer Devon Hybrid Working 32,000 - 40,000 per annum Permanent, Full Time Our client is looking for an Anti-Social Behaviour Officer to join their Housing Team in Devon. You'll play a key role in creating safe, inclusive communities by managing cases relating to anti-social behaviour, nuisance, and hate crime. Key responsibilities: Manage a caseload of ASB, nuisance, and hate crime cases. Work closely with residents, housing colleagues, the Police, and external agencies. Investigate complaints and take action to resolve issues effectively. Maintain accurate records and provide excellent customer support. What we're looking for: Experience in ASB, housing management, tenancy enforcement, or a similar customer-facing role. Strong conflict resolution and communication skills. Excellent organisation and IT skills. Ability to build positive relationships with customers and partner agencies. Essential: Full UK driving licence and access to your own vehicle, as the role involves visiting customers. If you're passionate about supporting communities and making a real difference, we'd love to hear from you.
Jul 29, 2026
Full time
Anti-Social Behaviour Officer Devon Hybrid Working 32,000 - 40,000 per annum Permanent, Full Time Our client is looking for an Anti-Social Behaviour Officer to join their Housing Team in Devon. You'll play a key role in creating safe, inclusive communities by managing cases relating to anti-social behaviour, nuisance, and hate crime. Key responsibilities: Manage a caseload of ASB, nuisance, and hate crime cases. Work closely with residents, housing colleagues, the Police, and external agencies. Investigate complaints and take action to resolve issues effectively. Maintain accurate records and provide excellent customer support. What we're looking for: Experience in ASB, housing management, tenancy enforcement, or a similar customer-facing role. Strong conflict resolution and communication skills. Excellent organisation and IT skills. Ability to build positive relationships with customers and partner agencies. Essential: Full UK driving licence and access to your own vehicle, as the role involves visiting customers. If you're passionate about supporting communities and making a real difference, we'd love to hear from you.
