hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Description Our Principal Product Managers are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients.We believe that great delivery stems from: a thorough understanding of our clients and their needs strong practice skills and subject matter expertise excellent leadership a clear vision of lasting and effective change in a public sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion.The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for creating a product vision helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to end journeys across all channels including app and web. They will be comfortable blending the just in time delivery of key product artefacts into the delivery teams with continuous discovery and ideation of longer term features and usability improvements. They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Product Managers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Product Managers are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. Principal Product Managers are responsible for the practice and service line-specific delivery elements of an engagement/ account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their Product Management experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key Responsibilities Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials. Assess project performance as a part of the billable delivery team, QA Product Management deliverables and outcomes, and ensure client satisfaction. Deliver Product Management elements alongside client and Made Tech delivery teams. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to help support and develop their careers. Act as a Product Manager to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge. Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector. Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission. Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues. Serve as a thought leader within Made Tech, our account engagements ,the wider public sector, and represent the company at industry events. The following skills will be assessed during the application process In the following areas: Client relationship building and public sector expertise Leadership Practice and industry growth Craft Product Management skills People Management You can find this and more in our full job description about the role on our handbook here. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Security ClearanceAn increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Our application processThe process will include an initial call with a member of our talent team, two-stage interview process with our Strategy & Design team before a final meet with our Managing Director - we're invested in supporting you to be a success here! Support in applyingIf you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Benefits We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online . click apply for full job details
Jul 28, 2026
Full time
hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Description Our Principal Product Managers are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients.We believe that great delivery stems from: a thorough understanding of our clients and their needs strong practice skills and subject matter expertise excellent leadership a clear vision of lasting and effective change in a public sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion.The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for creating a product vision helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to end journeys across all channels including app and web. They will be comfortable blending the just in time delivery of key product artefacts into the delivery teams with continuous discovery and ideation of longer term features and usability improvements. They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Product Managers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Product Managers are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. Principal Product Managers are responsible for the practice and service line-specific delivery elements of an engagement/ account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their Product Management experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key Responsibilities Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials. Assess project performance as a part of the billable delivery team, QA Product Management deliverables and outcomes, and ensure client satisfaction. Deliver Product Management elements alongside client and Made Tech delivery teams. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to help support and develop their careers. Act as a Product Manager to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge. Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector. Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission. Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues. Serve as a thought leader within Made Tech, our account engagements ,the wider public sector, and represent the company at industry events. The following skills will be assessed during the application process In the following areas: Client relationship building and public sector expertise Leadership Practice and industry growth Craft Product Management skills People Management You can find this and more in our full job description about the role on our handbook here. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Security ClearanceAn increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Our application processThe process will include an initial call with a member of our talent team, two-stage interview process with our Strategy & Design team before a final meet with our Managing Director - we're invested in supporting you to be a success here! Support in applyingIf you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Benefits We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online . click apply for full job details
Commercial & Contracts Investigating Lead. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 500 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Demonstrate navigating contracts?. Worked with the SLT to report?. Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 08, 2025
Seasonal
Commercial & Contracts Investigating Lead. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 500 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Demonstrate navigating contracts?. Worked with the SLT to report?. Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Commercial Investigating Analyst. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 400 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Gap Analyst knowledge? Reporting/Coaching HM Managers? Develop Guidance? Good Analytical knowledge? Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rdParty Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rdParty Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 08, 2025
Seasonal
Commercial Investigating Analyst. 37 Hours a week Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 3 months 400 a day Outside IR35 Do you have local authority or public sector experience? Commercial knowledge? Auditing? Gap Analyst knowledge? Reporting/Coaching HM Managers? Develop Guidance? Good Analytical knowledge? Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. Furthermore, as these investigations are likely to involve senior members of staff including directors and may require direct challenge and scrutiny of them, it would be unfair to place a permanent employee, who is likely to be a lower grade than those being interrogated, in such a position. The CPP Programme Manager was tasked with defining a programme of works and to develop a resource and cost profile in support of these works. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rdParty Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-year cashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. The Opening of Opportunities Review the PwC report which identifies a potential savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rdParty Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. Proactively identify areas where the Council can improve it commercial position and approach and provide a report. The outcomes will be required to enable: Consolidation & Standardisation Spend reduction and income generation Ways of Working Governance & Quality Assurance - Demand management Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
