Ernest Gordon Recruitment Limited
Camberley, Surrey
1st Line IT Support Engineer Yateley, Camberley 30,000 - 35,000 + Progression + Company Benefits + Training Are you a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 1nd line IT helpdesk support. You will be working via phone, email, and a ticket management system ensuring smooth processes through the internal system and escalating requests through to 2nd line support. This role would suit is a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? The role Responding to IT support requests through the internal system Address and troubleshoot issues, raising requests through to 2nd line support Provide remote support to customers and resolve issues Monday - Friday The Person IT support experience or a background working 1st line support Background in IT Commutable to Yateley, Camberley Reference: BBBH26497 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 09, 2026
Full time
1st Line IT Support Engineer Yateley, Camberley 30,000 - 35,000 + Progression + Company Benefits + Training Are you a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 1nd line IT helpdesk support. You will be working via phone, email, and a ticket management system ensuring smooth processes through the internal system and escalating requests through to 2nd line support. This role would suit is a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? The role Responding to IT support requests through the internal system Address and troubleshoot issues, raising requests through to 2nd line support Provide remote support to customers and resolve issues Monday - Friday The Person IT support experience or a background working 1st line support Background in IT Commutable to Yateley, Camberley Reference: BBBH26497 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
Camberley, Surrey
2nd Line IT Support Engineer Yateley, Camberley 35,000 - 40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line helpdesk support. This role will involve working with Microsoft server and desktop operating systems. The ideal candidate is an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider looking to progress their career with a company leading in the industry. The role Responding to IT support requests raised through 1st line helpdesk support Address and troubleshoot issues Provide remote support to customers and resolve issues Monday - Friday The Person IT support experience and a background working 2nd line support Background in Microsoft server and desktop operating systems Commutable to Yateley Reference: BBBH26494 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 08, 2026
Full time
2nd Line IT Support Engineer Yateley, Camberley 35,000 - 40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line helpdesk support. This role will involve working with Microsoft server and desktop operating systems. The ideal candidate is an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider looking to progress their career with a company leading in the industry. The role Responding to IT support requests raised through 1st line helpdesk support Address and troubleshoot issues Provide remote support to customers and resolve issues Monday - Friday The Person IT support experience and a background working 2nd line support Background in Microsoft server and desktop operating systems Commutable to Yateley Reference: BBBH26494 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
IT Support Engineer Skelmersdale Permanent Office Based Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords? Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth. As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters. This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects. The Role Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate. Responsibilities include: Delivering 1st and 2nd Line IT support Supporting Microsoft Windows desktop and server environments Managing Microsoft 365 and Active Directory Monitoring infrastructure, backups and security Supporting Hyper-V and virtual environments Assisting with SQL databases and business systems Administering telephony platforms Working on hardware refreshes and infrastructure projects Maintaining documentation and IT standards Helping drive continuous improvement across the IT function We're looking for someone with experience of: IT Support Engineer IT Technician 2nd Line Support Service Desk Microsoft Windows Windows Server Active Directory Microsoft 365 Hyper-V SQL Networking ITSM platforms Why Join? This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.
Aug 08, 2026
Full time
IT Support Engineer Skelmersdale Permanent Office Based Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords? Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth. As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters. This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects. The Role Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate. Responsibilities include: Delivering 1st and 2nd Line IT support Supporting Microsoft Windows desktop and server environments Managing Microsoft 365 and Active Directory Monitoring infrastructure, backups and security Supporting Hyper-V and virtual environments Assisting with SQL databases and business systems Administering telephony platforms Working on hardware refreshes and infrastructure projects Maintaining documentation and IT standards Helping drive continuous improvement across the IT function We're looking for someone with experience of: IT Support Engineer IT Technician 2nd Line Support Service Desk Microsoft Windows Windows Server Active Directory Microsoft 365 Hyper-V SQL Networking ITSM platforms Why Join? This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.
Remote Print IT Support Engineer 36,000 - 40,000 + Training + Remote Working + Benefits Remote Are you a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? In this role you will you be responsible for repairing, servicing and maintaining a wide range of scanning, printing and imaging equipment entirely remotely across office & school environments. You will responsible for print management administration, customer service, system monitoring and adhering to security and compliance regulations. This role operates from 8am-5PM with 1hr lunchbreak Monday-Friday with occasional participation in on-call support. This company are well established primarily across the South East, having multiple repeat clients who have been with them for decades. They continue to grow off their great reputation, and are looking for an experienced Printer Technician to join their them. They service across a range of sectors including commercial, corporate and educational environments. This position would suit a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? The Role: Servicing and repairing printing management systems Remote IT support Customer service, system monitoring, security and compliance Monday to Friday, 8:00AM - 5:00PM, 1hr Lunch The Person: Printer, Scanner, Photocopier IT, Engineer or similar Looking to provide support remotely for print management solutions Able to work remotely Job Reference: BBBH26461 Scanner, Printer, Photocopier, Copier, MFD, Engineer, IT, Technician, Print, Service, Field, Technician, Sharp, HP, Epsom, Repair, Kingston, Twickenham, Wimbledon, Surrey, IT, 1st line support, 2nd line support, Remote, Technician. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Aug 08, 2026
Full time
Remote Print IT Support Engineer 36,000 - 40,000 + Training + Remote Working + Benefits Remote Are you a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? In this role you will you be responsible for repairing, servicing and maintaining a wide range of scanning, printing and imaging equipment entirely remotely across office & school environments. You will responsible for print management administration, customer service, system monitoring and adhering to security and compliance regulations. This role operates from 8am-5PM with 1hr lunchbreak Monday-Friday with occasional participation in on-call support. This company are well established primarily across the South East, having multiple repeat clients who have been with them for decades. They continue to grow off their great reputation, and are looking for an experienced Printer Technician to join their them. They service across a range of sectors including commercial, corporate and educational environments. This position would suit a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? The Role: Servicing and repairing printing management systems Remote IT support Customer service, system monitoring, security and compliance Monday to Friday, 8:00AM - 5:00PM, 1hr Lunch The Person: Printer, Scanner, Photocopier IT, Engineer or similar Looking to provide support remotely for print management solutions Able to work remotely Job Reference: BBBH26461 Scanner, Printer, Photocopier, Copier, MFD, Engineer, IT, Technician, Print, Service, Field, Technician, Sharp, HP, Epsom, Repair, Kingston, Twickenham, Wimbledon, Surrey, IT, 1st line support, 2nd line support, Remote, Technician. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Senior Technical Support Specialist Location: Hybrid, Tunbridge Wells Contract: Permanent About VisionTrack VisionTrack is a leading provider of video telematics, connected vehicle technology and intelligent fleet solutions. Our technology helps businesses improve driver safety, reduce risk and gain greater visibility across their vehicle operations. We are now looking for an experienced Senior Technical Support Specialist to join our growing Technical Services team. The Role This is a senior, hands-on technical support position focused on resolving complex customer and product issues across CCTV, video telematics, connected hardware and cloud-supported platforms. You will act as an escalation point for cases that cannot be resolved by 1st or 2nd line support, taking ownership of investigations through to resolution. You will work closely with customers, key accounts, Field Engineers, Product, Development and Operations to diagnose faults, identify root causes and ensure issues are resolved effectively. This is not a software development or people management role. It is ideal for someone who enjoys detailed technical investigation, problem solving and taking ownership of challenging cases. What You ll Be Doing You will: Manage complex technical incidents, escalations and customer-impacting issues from initial investigation through to resolution Diagnose faults across CCTV systems, cameras, DVRs, MDVRs, NVRs, GPS tracking devices, SIM connectivity, firmware, software and vehicle power Review logs, service history, installation records, device health information and system data to identify root causes Investigate recurring faults and recommend corrective or preventative actions Create and maintain customer, device, account, alert, permission and platform configurations Support firmware updates, product changes, new customer deployments and connectivity investigations Investigate API and platform-related issues using tools such as Postman, Azure logs and basic KQL queries Recreate technical issues, validate payloads and identify whether problems relate to configuration, customer usage, devices, data or genuine platform defects Provide clear, evidence-based escalations to Product or Development teams Support and coach 1st and 2nd line colleagues through technical guidance and knowledge sharing Create troubleshooting guides, SOPs, FAQs, knowledge articles and known issue documentation Provide clear updates to both technical and non-technical stakeholders What We re Looking For You will have experience in a senior technical support, 2nd line support, technical operations or technical specialist role. You will also need: Experience supporting CCTV, video telematics, vehicle technology, IoT, connected hardware or similar technical products Strong troubleshooting and fault-finding skills across hardware, software, connectivity, configuration and installation issues Experience managing escalated cases and customer-impacting technical incidents Knowledge of cameras, DVRs, MDVRs, NVRs, GPS tracking, SIM connectivity, firmware and remote diagnostics The ability to analyse logs, system data, service records and installation information A basic understanding of REST APIs, HTTP status codes, API keys, authentication and permissions Experience using Postman or similar API testing tools Exposure to Azure monitoring tools, application logs or basic KQL queries Strong written and verbal communication skills A calm, organised and customer-focused approach Excellent attention to detail and technical documentation skills Experience with CAN data, SaaS-connected hardware, mobile applications, video retrieval platforms, partner integrations or field service operations would be advantageous. Why Join VisionTrack? You will join an innovative and fast-growing technology business where your technical expertise will have a genuine impact on customers, products and internal teams. This is an opportunity to take ownership of complex technical challenges, work with connected vehicle technology and help shape the knowledge and capability of the wider support function. Apply today to join VisionTrack as our new Senior Technical Support Specialist.
Aug 07, 2026
Full time
Senior Technical Support Specialist Location: Hybrid, Tunbridge Wells Contract: Permanent About VisionTrack VisionTrack is a leading provider of video telematics, connected vehicle technology and intelligent fleet solutions. Our technology helps businesses improve driver safety, reduce risk and gain greater visibility across their vehicle operations. We are now looking for an experienced Senior Technical Support Specialist to join our growing Technical Services team. The Role This is a senior, hands-on technical support position focused on resolving complex customer and product issues across CCTV, video telematics, connected hardware and cloud-supported platforms. You will act as an escalation point for cases that cannot be resolved by 1st or 2nd line support, taking ownership of investigations through to resolution. You will work closely with customers, key accounts, Field Engineers, Product, Development and Operations to diagnose faults, identify root causes and ensure issues are resolved effectively. This is not a software development or people management role. It is ideal for someone who enjoys detailed technical investigation, problem solving and taking ownership of challenging cases. What You ll Be Doing You will: Manage complex technical incidents, escalations and customer-impacting issues from initial investigation through to resolution Diagnose faults across CCTV systems, cameras, DVRs, MDVRs, NVRs, GPS tracking devices, SIM connectivity, firmware, software and vehicle power Review logs, service history, installation records, device health information and system data to identify root causes Investigate recurring faults and recommend corrective or preventative actions Create and maintain customer, device, account, alert, permission and platform configurations Support firmware updates, product changes, new customer deployments and connectivity investigations Investigate API and platform-related issues using tools such as Postman, Azure logs and basic KQL queries Recreate technical issues, validate payloads and identify whether problems relate to configuration, customer usage, devices, data or genuine platform defects Provide clear, evidence-based escalations to Product or Development teams Support and coach 1st and 2nd line colleagues through technical guidance and knowledge sharing Create troubleshooting guides, SOPs, FAQs, knowledge articles and known issue documentation Provide clear updates to both technical and non-technical stakeholders What We re Looking For You will have experience in a senior technical support, 2nd line support, technical operations or technical specialist role. You will also need: Experience supporting CCTV, video telematics, vehicle technology, IoT, connected hardware or similar technical products Strong troubleshooting and fault-finding skills across hardware, software, connectivity, configuration and installation issues Experience managing escalated cases and customer-impacting technical incidents Knowledge of cameras, DVRs, MDVRs, NVRs, GPS tracking, SIM connectivity, firmware and remote diagnostics The ability to analyse logs, system data, service records and installation information A basic understanding of REST APIs, HTTP status codes, API keys, authentication and permissions Experience using Postman or similar API testing tools Exposure to Azure monitoring tools, application logs or basic KQL queries Strong written and verbal communication skills A calm, organised and customer-focused approach Excellent attention to detail and technical documentation skills Experience with CAN data, SaaS-connected hardware, mobile applications, video retrieval platforms, partner integrations or field service operations would be advantageous. Why Join VisionTrack? You will join an innovative and fast-growing technology business where your technical expertise will have a genuine impact on customers, products and internal teams. This is an opportunity to take ownership of complex technical challenges, work with connected vehicle technology and help shape the knowledge and capability of the wider support function. Apply today to join VisionTrack as our new Senior Technical Support Specialist.
IT Support Engineer - Brockworth, Gloucestershire - 27k- 31k - On-site occasional travel to other sites We're looking for an IT Support Engineer to join a growing IT team supporting a busy multi-site environment. This is a varied role where you'll provide 1st and 2nd line support across a range of technologies, helping to ensure users receive a responsive and reliable IT service. You'll be involved in supporting networks, telephony, end-user devices, and core business systems while working as part of a collaborative service desk team. What you'll be doing as the IT Support Engineer: Providing 1st and 2nd line technical support to users across multiple locations. Troubleshooting hardware, software, networking, and connectivity issues. Supporting wired and wireless networks, VPNs, and mobile technologies. Assisting with Microsoft Teams telephony and mobile phone systems. Carrying out basic network administration, including VLAN and wireless configuration. Delivering excellent customer service and ensuring tickets are resolved efficiently. What we're looking for in the IT Support Engineer: Experience in an IT Support, Service Desk or IT Engineer role. Strong troubleshooting skills across hardware, software, and networking. Excellent communication and customer service skills. Ability to manage priorities and work effectively under pressure. A proactive attitude and willingness to learn. If you are interested in this role or looking for something similar, please contact Alex directly on (url removed) Code - INDITND If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 07, 2026
Full time
IT Support Engineer - Brockworth, Gloucestershire - 27k- 31k - On-site occasional travel to other sites We're looking for an IT Support Engineer to join a growing IT team supporting a busy multi-site environment. This is a varied role where you'll provide 1st and 2nd line support across a range of technologies, helping to ensure users receive a responsive and reliable IT service. You'll be involved in supporting networks, telephony, end-user devices, and core business systems while working as part of a collaborative service desk team. What you'll be doing as the IT Support Engineer: Providing 1st and 2nd line technical support to users across multiple locations. Troubleshooting hardware, software, networking, and connectivity issues. Supporting wired and wireless networks, VPNs, and mobile technologies. Assisting with Microsoft Teams telephony and mobile phone systems. Carrying out basic network administration, including VLAN and wireless configuration. Delivering excellent customer service and ensuring tickets are resolved efficiently. What we're looking for in the IT Support Engineer: Experience in an IT Support, Service Desk or IT Engineer role. Strong troubleshooting skills across hardware, software, and networking. Excellent communication and customer service skills. Ability to manage priorities and work effectively under pressure. A proactive attitude and willingness to learn. If you are interested in this role or looking for something similar, please contact Alex directly on (url removed) Code - INDITND If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Support Engineer - 2nd Line Permanent, Full-time Work Location: Portishead, Bristol Salary: £30,000 to £40,000 About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: As a 2nd Line IT Support Engineer , you will provide advanced technical support across desktop, server, networking and cloud environments. You will work closely with the wider IT team to ensure incidents are resolved efficiently and customers receive a consistently high level of service. What We re Looking For Technical Skills: Experience supporting Windows 10/11 and Windows Server environments. Good working knowledge of Active Directory and Entra ID. Experience supporting Microsoft 365 (Exchange, SharePoint, Teams, Intune). Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Exposure to virtualisation technologies such as VMware or Hyper-V. Familiarity with backup solutions and basic disaster recovery processes. Experience working with Azure and/or AWS is desirable. Personal Skills Previous experience in a 1st and 2nd Line IT Support role (MSP experience desirable). Strong troubleshooting and problem-solving skills. Ability to prioritise and manage multiple tasks effectively. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn and develop. A team player who thrives in a fast-paced support environment. If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 2nd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Aug 07, 2026
Full time
IT Support Engineer - 2nd Line Permanent, Full-time Work Location: Portishead, Bristol Salary: £30,000 to £40,000 About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: As a 2nd Line IT Support Engineer , you will provide advanced technical support across desktop, server, networking and cloud environments. You will work closely with the wider IT team to ensure incidents are resolved efficiently and customers receive a consistently high level of service. What We re Looking For Technical Skills: Experience supporting Windows 10/11 and Windows Server environments. Good working knowledge of Active Directory and Entra ID. Experience supporting Microsoft 365 (Exchange, SharePoint, Teams, Intune). Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Exposure to virtualisation technologies such as VMware or Hyper-V. Familiarity with backup solutions and basic disaster recovery processes. Experience working with Azure and/or AWS is desirable. Personal Skills Previous experience in a 1st and 2nd Line IT Support role (MSP experience desirable). Strong troubleshooting and problem-solving skills. Ability to prioritise and manage multiple tasks effectively. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn and develop. A team player who thrives in a fast-paced support environment. If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 2nd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Ernest Gordon Recruitment Limited
Hemel Hempstead, Hertfordshire
IT Support Engineer (AV Industry) Hemel Hempstead - Hybrid (50% remote) 35,000 - 40,000 + Private Medical + Dental Cover + Progression + Training + Company Benefits Are you an IT Support Engineer that wants to make an impact within a global, customer focused brand recognized for its industry leading visual solutions and commitment to innovation? Do you want to join an IT Support Engineer leading global provider in projection and display technology as part of their support team whilst also working on a variety of projects from migrations to cyber security? On offer is the chance to join an international company that are really putting a focus into there IT teams and modernizing their tech stack. The ideal candidate will be an IT Support Engineer that wants to join a growing team that is commutable to Hemel Hempstead. The Role 70% supporting end users dealing with 1st and 2nd line tickets Escalating issues to the Senior Engineer when required 30% project work - migrations, cyber security etc. Microsoft 365 administration tasks The Person Experience within 1st/2nd line role or similar Experience with Azure AD and Entra ID Experience with M365 services Commutable to Hemel Hempstead Reference Number: BBBH26449 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 07, 2026
Full time
IT Support Engineer (AV Industry) Hemel Hempstead - Hybrid (50% remote) 35,000 - 40,000 + Private Medical + Dental Cover + Progression + Training + Company Benefits Are you an IT Support Engineer that wants to make an impact within a global, customer focused brand recognized for its industry leading visual solutions and commitment to innovation? Do you want to join an IT Support Engineer leading global provider in projection and display technology as part of their support team whilst also working on a variety of projects from migrations to cyber security? On offer is the chance to join an international company that are really putting a focus into there IT teams and modernizing their tech stack. The ideal candidate will be an IT Support Engineer that wants to join a growing team that is commutable to Hemel Hempstead. The Role 70% supporting end users dealing with 1st and 2nd line tickets Escalating issues to the Senior Engineer when required 30% project work - migrations, cyber security etc. Microsoft 365 administration tasks The Person Experience within 1st/2nd line role or similar Experience with Azure AD and Entra ID Experience with M365 services Commutable to Hemel Hempstead Reference Number: BBBH26449 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Big Red Recruitment Midlands Limited
Burbage, Leicestershire
Ready to move past have you tried turning it off and on again? If you ve done a solid year (or more) on an IT helpdesk and you re starting to feel boxed in rushed calls, endless handovers, no time to actually fix things this might be the step up you ve been waiting for. This is a 1st Line Support role inside a large, well-established enterprise organisation where you re trusted to own incidents, not just log them and also you get time to think, troubleshoot, and learn. You ll be part of a friendly, collaborative IT team based onsite in Hinckley (Hybrid 2 days per week), supporting users across the UK. The environment is busy but supportive, and you ll be exposed to real systems, real projects, and real responsibility. You ll be the first point of contact for internal users. You ll: Log, prioritise, and troubleshoot a wide range of issues Support technologies across Azure Cloud, CISCO networking, telephony, M365, and much more Take more ownership of the calls you pick up, seeing issues through, not passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You ll also get exposure to group-wide IT projects and access to internal progression to keep developing. What you ll need: You don t need to know everything, but you do need the basics nailed: 12+ months experience in a busy IT Helpdesk / 1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness Why join? This is initially a 6 month rolling fixed term contract with the opportunity to transition to permanent. This is a role for someone who wants to grow, not stagnate. You ll be joining an organisation that promotes from within when there s an opportunity and gives junior support staff the space to develop into real technologists. Big Red Recruitment are working on the role exclusively and if you feel like this, is you then apply ASAP as we have interview slots available!
Aug 07, 2026
Full time
Ready to move past have you tried turning it off and on again? If you ve done a solid year (or more) on an IT helpdesk and you re starting to feel boxed in rushed calls, endless handovers, no time to actually fix things this might be the step up you ve been waiting for. This is a 1st Line Support role inside a large, well-established enterprise organisation where you re trusted to own incidents, not just log them and also you get time to think, troubleshoot, and learn. You ll be part of a friendly, collaborative IT team based onsite in Hinckley (Hybrid 2 days per week), supporting users across the UK. The environment is busy but supportive, and you ll be exposed to real systems, real projects, and real responsibility. You ll be the first point of contact for internal users. You ll: Log, prioritise, and troubleshoot a wide range of issues Support technologies across Azure Cloud, CISCO networking, telephony, M365, and much more Take more ownership of the calls you pick up, seeing issues through, not passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You ll also get exposure to group-wide IT projects and access to internal progression to keep developing. What you ll need: You don t need to know everything, but you do need the basics nailed: 12+ months experience in a busy IT Helpdesk / 1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness Why join? This is initially a 6 month rolling fixed term contract with the opportunity to transition to permanent. This is a role for someone who wants to grow, not stagnate. You ll be joining an organisation that promotes from within when there s an opportunity and gives junior support staff the space to develop into real technologists. Big Red Recruitment are working on the role exclusively and if you feel like this, is you then apply ASAP as we have interview slots available!
IT Support Engineer Location: Whitefield & Royton, Greater Manchester Salary: 32,000+ DOE Job Type: Permanent Full Time The Opportunity A well-established manufacturing business is looking to appoint an experienced IT Support Engineer to join its internal IT team. This is an excellent opportunity for someone who enjoys a varied support role, providing both 1st and 2nd Line support while also getting involved in infrastructure improvements and technology projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities Deliver 1st and 2nd Line IT support to users across multiple sites. Manage incidents and service requests through to successful resolution. Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. Support Microsoft 365, Azure and Intune environments. Administer Active Directory, Group Policy and Windows Server. Troubleshoot hardware, software and networking issues. Support VPN, Wi-Fi, DNS and DHCP environments. Assist with IT infrastructure upgrades and business improvement projects. Maintain accurate documentation and asset records. Deliver a high level of customer service to users across the business. Skills & Experience Required Minimum 2 years' experience in an IT Support, Service Desk or 2nd Line Support role. Strong knowledge of Microsoft Windows environments. Commercial experience with: Microsoft 365 Active Directory Azure Microsoft Intune Windows Server Group Policy DNS & DHCP Experience troubleshooting desktop, hardware and networking issues. Excellent communication and customer service skills. Ability to prioritise workload and manage multiple support requests. Full UK Driving Licence and access to your own vehicle. Desirable Experience VMware or Hyper-V VoIP / IP Telephony Endpoint Security solutions iOS & Android device management Linux or macOS exposure Manufacturing or industrial environment experience What's on Offer? Competitive salary with flexibility for the right individual. Secure permanent position with a well-established organisation. Exposure to modern Microsoft technologies including Azure and Intune. Opportunity to work on infrastructure and IT improvement projects. Friendly, collaborative internal IT team. Genuine opportunities for technical development and career progression. Apply Now If you're looking for a varied IT Support role where you'll work with modern technologies, support a diverse user base and have opportunities to develop your technical skills, we'd love to hear from you. Apply today for a confidential discussion
Aug 07, 2026
Full time
IT Support Engineer Location: Whitefield & Royton, Greater Manchester Salary: 32,000+ DOE Job Type: Permanent Full Time The Opportunity A well-established manufacturing business is looking to appoint an experienced IT Support Engineer to join its internal IT team. This is an excellent opportunity for someone who enjoys a varied support role, providing both 1st and 2nd Line support while also getting involved in infrastructure improvements and technology projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities Deliver 1st and 2nd Line IT support to users across multiple sites. Manage incidents and service requests through to successful resolution. Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. Support Microsoft 365, Azure and Intune environments. Administer Active Directory, Group Policy and Windows Server. Troubleshoot hardware, software and networking issues. Support VPN, Wi-Fi, DNS and DHCP environments. Assist with IT infrastructure upgrades and business improvement projects. Maintain accurate documentation and asset records. Deliver a high level of customer service to users across the business. Skills & Experience Required Minimum 2 years' experience in an IT Support, Service Desk or 2nd Line Support role. Strong knowledge of Microsoft Windows environments. Commercial experience with: Microsoft 365 Active Directory Azure Microsoft Intune Windows Server Group Policy DNS & DHCP Experience troubleshooting desktop, hardware and networking issues. Excellent communication and customer service skills. Ability to prioritise workload and manage multiple support requests. Full UK Driving Licence and access to your own vehicle. Desirable Experience VMware or Hyper-V VoIP / IP Telephony Endpoint Security solutions iOS & Android device management Linux or macOS exposure Manufacturing or industrial environment experience What's on Offer? Competitive salary with flexibility for the right individual. Secure permanent position with a well-established organisation. Exposure to modern Microsoft technologies including Azure and Intune. Opportunity to work on infrastructure and IT improvement projects. Friendly, collaborative internal IT team. Genuine opportunities for technical development and career progression. Apply Now If you're looking for a varied IT Support role where you'll work with modern technologies, support a diverse user base and have opportunities to develop your technical skills, we'd love to hear from you. Apply today for a confidential discussion
IT Support Engineer (Schools / Education) 28,000 - 32,000 ( 35k OTE) + Company Bonus + Ongoing Progression + Door to Door + Paid Mileage + Unlimited Overtime + Mon-Fri + Tailored Training Swindon, Wiltshire Are you an IT Support Engineer or similar with Microsoft Intune knowledge, looking to join a successful business who pride themselves on progressing staff into senior roles and training and developing their staff? Do you want a rewarding, mobile role where you will be paid mileage and door to door, covering the Education sector across regional patch, providing basic IT support whilst receiving training on more complex tasks? On offer is a great opportunity to develop your skillset as an IT Support Engineer in a low-pressure, friendly environment. You will be covering around 10 sites within a well-planned schedule; completing a range of tasks from basic server admin to hardware repairs. In this role regular reviews and training will be provided enable the option to move into other services outside of education. This friendly forward-thinking company specialise in providing IT services for a range of SME's and within the Education sector. They have grown over the past 20 years through continually training and progressing their staff internally. This role would suit an IT Support Engineer or similar who wants a comfortable, stable role within the education sector, with the option to progress into other roles across the business. The Role: Given full training in Basic Support Provide IT Support to around 10 schools in a local patch Varied role, ranging from basic server admin to minor hardware repairs Monday to Friday, 37.5 hour weeks with flexible working times Door to door pay with paid mileage The Person: Have a background in IT Support Full UK Driving License Able to pass a DBS Check Reference Number: BBBH26065a IT, Server Admin, Hardware, Software, Tech Support, 1st Line, 2nd Line, IT Services, IT Support, Education, Training, Swindon, Chippenham, Oxford, Bath, Wiltshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 07, 2026
Full time
IT Support Engineer (Schools / Education) 28,000 - 32,000 ( 35k OTE) + Company Bonus + Ongoing Progression + Door to Door + Paid Mileage + Unlimited Overtime + Mon-Fri + Tailored Training Swindon, Wiltshire Are you an IT Support Engineer or similar with Microsoft Intune knowledge, looking to join a successful business who pride themselves on progressing staff into senior roles and training and developing their staff? Do you want a rewarding, mobile role where you will be paid mileage and door to door, covering the Education sector across regional patch, providing basic IT support whilst receiving training on more complex tasks? On offer is a great opportunity to develop your skillset as an IT Support Engineer in a low-pressure, friendly environment. You will be covering around 10 sites within a well-planned schedule; completing a range of tasks from basic server admin to hardware repairs. In this role regular reviews and training will be provided enable the option to move into other services outside of education. This friendly forward-thinking company specialise in providing IT services for a range of SME's and within the Education sector. They have grown over the past 20 years through continually training and progressing their staff internally. This role would suit an IT Support Engineer or similar who wants a comfortable, stable role within the education sector, with the option to progress into other roles across the business. The Role: Given full training in Basic Support Provide IT Support to around 10 schools in a local patch Varied role, ranging from basic server admin to minor hardware repairs Monday to Friday, 37.5 hour weeks with flexible working times Door to door pay with paid mileage The Person: Have a background in IT Support Full UK Driving License Able to pass a DBS Check Reference Number: BBBH26065a IT, Server Admin, Hardware, Software, Tech Support, 1st Line, 2nd Line, IT Services, IT Support, Education, Training, Swindon, Chippenham, Oxford, Bath, Wiltshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 07, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate Legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and Shell Scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 06, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate Legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and Shell Scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate Legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and Shell Scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 06, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate Legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and Shell Scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate Legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and Shell Scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 06, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate Legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and Shell Scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
Aug 06, 2026
Full time
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
1ST & 2ND LINE HELPDESK ENGINEERS Location: Yateley, Hampshire, GU46 Salary: £26,000 £40,000 per annum, depending on experience Job Type: Full-time, Permanent Start Date: ASAP WE Talent are recruiting for both a 1st Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. The 1st Line Helpdesk Engineer will act as the first point of contact for customers, providing remote IT support via phone, email and a ticket management system. You will diagnose and resolve a range of technical issues, maintain accurate documentation and escalate more complex queries where required. The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide remote IT support to customers via phone, email and a ticket management system. Diagnose, troubleshoot and resolve a range of technical issues. Manage and update support tickets accurately. Escalate or take ownership of technical issues, depending on experience and level. Maintain customer IT documentation and contribute to the internal knowledge base. Deliver a professional, friendly and customer-focused support experience. Work collaboratively with colleagues to ensure issues are resolved efficiently. Support and guide junior engineers within the 2nd Line role. Occasionally visit customer sites to resolve complex or recurring issues within the 2nd Line role. Skills and Experience We are interested in hearing from candidates with experience in IT support, helpdesk or service desk environments. Knowledge of Windows desktop and server operating systems. Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. Knowledge of antivirus and email security solutions, such as Sophos and Mimecast. Experience with VMware, Microsoft Hyper-V, Teams Voice, Autotask, Datto RMM or IT Glue would be advantageous for the 2nd Line position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. The ability to explain technical information clearly to non-technical users. A flexible and adaptable approach, with the ability to remain calm under pressure. A willingness to learn, develop and progress within IT. What s on Offer Competitive salary of £26,000 £40,000 per annum, depending on experience and level. Supportive and collaborative working environment. Ongoing training and professional development. Opportunities for career progression. Immediate start available. If you have experience within IT helpdesk or technical support and are looking for your next opportunity, we would love to hear from you. WE Talent acts as an employment agency for permanent recruitment. We are committed to creating inclusive recruitment processes and welcome applications from people of all backgrounds. We believe diverse teams bring broader perspectives, stronger ideas and better outcomes, and we encourage applications from anyone who meets the key requirements of the role.
Aug 06, 2026
Full time
1ST & 2ND LINE HELPDESK ENGINEERS Location: Yateley, Hampshire, GU46 Salary: £26,000 £40,000 per annum, depending on experience Job Type: Full-time, Permanent Start Date: ASAP WE Talent are recruiting for both a 1st Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. The 1st Line Helpdesk Engineer will act as the first point of contact for customers, providing remote IT support via phone, email and a ticket management system. You will diagnose and resolve a range of technical issues, maintain accurate documentation and escalate more complex queries where required. The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide remote IT support to customers via phone, email and a ticket management system. Diagnose, troubleshoot and resolve a range of technical issues. Manage and update support tickets accurately. Escalate or take ownership of technical issues, depending on experience and level. Maintain customer IT documentation and contribute to the internal knowledge base. Deliver a professional, friendly and customer-focused support experience. Work collaboratively with colleagues to ensure issues are resolved efficiently. Support and guide junior engineers within the 2nd Line role. Occasionally visit customer sites to resolve complex or recurring issues within the 2nd Line role. Skills and Experience We are interested in hearing from candidates with experience in IT support, helpdesk or service desk environments. Knowledge of Windows desktop and server operating systems. Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. Knowledge of antivirus and email security solutions, such as Sophos and Mimecast. Experience with VMware, Microsoft Hyper-V, Teams Voice, Autotask, Datto RMM or IT Glue would be advantageous for the 2nd Line position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. The ability to explain technical information clearly to non-technical users. A flexible and adaptable approach, with the ability to remain calm under pressure. A willingness to learn, develop and progress within IT. What s on Offer Competitive salary of £26,000 £40,000 per annum, depending on experience and level. Supportive and collaborative working environment. Ongoing training and professional development. Opportunities for career progression. Immediate start available. If you have experience within IT helpdesk or technical support and are looking for your next opportunity, we would love to hear from you. WE Talent acts as an employment agency for permanent recruitment. We are committed to creating inclusive recruitment processes and welcome applications from people of all backgrounds. We believe diverse teams bring broader perspectives, stronger ideas and better outcomes, and we encourage applications from anyone who meets the key requirements of the role.
Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying 27k - 29k + 10% Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box? Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively. What You'll Be Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple proprietary software products through a variety of inbound support channels. Identifying workarounds and permanent resolutions to minimise customer disruption. Working closely with product, development, infrastructure, and third-party support teams. Escalating incidents to 3rd Line Support where necessary. Evaluating recurring incidents and contributing to Problem Management activities. Maintaining accurate records and updates within support management systems. Delivering excellent customer service throughout the support lifecycle. What We're Looking For Essential Experience Previous experience in a software helpdesk or software support environment ( live chat) Experience supporting multiple software applications or proprietary products. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Experience managing incidents and service requests in a fast-paced environment. A proactive, customer-focused approach with a strong sense of ownership. Previous experience of working of working on night shifts Desirable Experience Experience using ServiceNow. Experience using Jira. Knowledge of Anywhere365 phone systems. Understanding of ITIL Foundation or ITIL 4 principles and best practices. Experience working within structured service management environments. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application.
Aug 05, 2026
Contractor
Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying 27k - 29k + 10% Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box? Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively. What You'll Be Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple proprietary software products through a variety of inbound support channels. Identifying workarounds and permanent resolutions to minimise customer disruption. Working closely with product, development, infrastructure, and third-party support teams. Escalating incidents to 3rd Line Support where necessary. Evaluating recurring incidents and contributing to Problem Management activities. Maintaining accurate records and updates within support management systems. Delivering excellent customer service throughout the support lifecycle. What We're Looking For Essential Experience Previous experience in a software helpdesk or software support environment ( live chat) Experience supporting multiple software applications or proprietary products. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Experience managing incidents and service requests in a fast-paced environment. A proactive, customer-focused approach with a strong sense of ownership. Previous experience of working of working on night shifts Desirable Experience Experience using ServiceNow. Experience using Jira. Knowledge of Anywhere365 phone systems. Understanding of ITIL Foundation or ITIL 4 principles and best practices. Experience working within structured service management environments. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application.
Overview We are seeking an IT Support Engineer to join a growing technology team, providing high-quality support across the business. This role will be responsible for supporting end users, resolving technical issues, and ensuring the smooth operation of IT systems and services.The ideal candidate will have a strong understanding of Microsoft 365 and a broad background in IT support, with excellent troubleshooting and customer service skills. Responsibilities Provide 1st and 2nd line support to end users across hardware, software, and business applications. Manage and support the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and user administration. Troubleshoot desktop, laptop, mobile device, and peripheral issues. Support user onboarding and offboarding, including account creation and access management. Assist with device builds, deployments, and software installations. Manage tickets through to resolution, ensuring a high level of customer service. Escalate complex issues where required and work with third-party suppliers. Maintain IT documentation and contribute to process improvements. Experience Required Previous experience in an IT Support Engineer, Service Desk Analyst, or Desktop Support role. Strong working knowledge of Microsoft 365. Experience supporting Windows operating systems and Active Directory/Azure AD environments. Understanding of basic networking concepts, including Wi-Fi, VPNs, DNS, and TCP/IP. Experience using ITSM or ticketing tools. Excellent communication and problem-solving skills. A proactive approach with a strong customer-service mindset. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Contractor
Overview We are seeking an IT Support Engineer to join a growing technology team, providing high-quality support across the business. This role will be responsible for supporting end users, resolving technical issues, and ensuring the smooth operation of IT systems and services.The ideal candidate will have a strong understanding of Microsoft 365 and a broad background in IT support, with excellent troubleshooting and customer service skills. Responsibilities Provide 1st and 2nd line support to end users across hardware, software, and business applications. Manage and support the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and user administration. Troubleshoot desktop, laptop, mobile device, and peripheral issues. Support user onboarding and offboarding, including account creation and access management. Assist with device builds, deployments, and software installations. Manage tickets through to resolution, ensuring a high level of customer service. Escalate complex issues where required and work with third-party suppliers. Maintain IT documentation and contribute to process improvements. Experience Required Previous experience in an IT Support Engineer, Service Desk Analyst, or Desktop Support role. Strong working knowledge of Microsoft 365. Experience supporting Windows operating systems and Active Directory/Azure AD environments. Understanding of basic networking concepts, including Wi-Fi, VPNs, DNS, and TCP/IP. Experience using ITSM or ticketing tools. Excellent communication and problem-solving skills. A proactive approach with a strong customer-service mindset. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Junior IT Support Engineer Bishops Stortford 28,000 - 32,000 + Career Development Looking to take the next step in your IT career? We're recruiting on behalf of a well-established and growing business looking for a proactive IT Support Engineer to join their friendly IT team. This is an excellent opportunity for someone with commercial IT support experience who enjoys solving problems, helping users and wants to develop their technical skills in a supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active Directory experience would be advantageous Excellent communication and customer service skills A genuine passion for IT and technology CompTIA A+ (or currently studying towards it) would be highly desirable In return Salary up to 32,000 DOE Excellent training and development Friendly, supportive team Long-term career progression Full-time permanent position If you're looking for a role where you can continue to develop your IT career and make a real impact from day one, we'd love to hear from you. Thank you for your application Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If your experience closely matches our client's requirements, we will contact you to discuss the opportunity in more detail. If you do not hear from us within 7 working days , unfortunately your application has not been successful on this occasion. Thank you for your interest in Newman Personnel , and we wish you every success with your job search.
Aug 05, 2026
Full time
Junior IT Support Engineer Bishops Stortford 28,000 - 32,000 + Career Development Looking to take the next step in your IT career? We're recruiting on behalf of a well-established and growing business looking for a proactive IT Support Engineer to join their friendly IT team. This is an excellent opportunity for someone with commercial IT support experience who enjoys solving problems, helping users and wants to develop their technical skills in a supportive environment. What you'll be doing Providing 1st and 2nd line IT support to users Troubleshooting hardware, software and network issues Supporting Microsoft 365 and Windows environments Setting up and configuring laptops, PCs and mobile devices Managing user accounts, passwords and permissions Logging and updating support tickets Assisting with IT projects and system improvements Delivering excellent customer service across the business We're looking for someone with Commercial IT Support experience (1st or 2nd Line) Microsoft 365 and Windows support experience Active Directory experience would be advantageous Excellent communication and customer service skills A genuine passion for IT and technology CompTIA A+ (or currently studying towards it) would be highly desirable In return Salary up to 32,000 DOE Excellent training and development Friendly, supportive team Long-term career progression Full-time permanent position If you're looking for a role where you can continue to develop your IT career and make a real impact from day one, we'd love to hear from you. Thank you for your application Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If your experience closely matches our client's requirements, we will contact you to discuss the opportunity in more detail. If you do not hear from us within 7 working days , unfortunately your application has not been successful on this occasion. Thank you for your interest in Newman Personnel , and we wish you every success with your job search.
