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SMT Recruitment
German Speaking HR and Recruitment Administrator
SMT Recruitment St. Albans, Hertfordshire
German Speaking HR and Recruitment Administrator Salary: £30,000 Benefits: Company bonus - 10% (£3000) 25 days holiday Pension Private Medical Hybrid working - 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for a HR and Recruitment Administrator to join their busy thriving HR team. You will contribute to supporting in all aspects of the HR department, predominantly the end to end recruitment process. This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous recruitment experience, Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment of the Stores across Germany Working closely with hiring managers to understand their requirements Advertising job vacancies Utilising LinkedIn platform to build network across UK, Germany and Holland Reading and sifting through applications Vetting candidates to understand their suitability and transferable skills Conducting Telephone interviews daily to create a strong shortlist for each vacancy Co-ordinating and Booking interviews for both hiring managers and applicants Offering detailed feedback and excellence service creating a strong candidate journey to reflect Employer brand Starter packs and Inductions for new employees Maintenance and reporting (including new starter entry, termination, etc.) Administration (filing, printing, scanning documents Learning and development; legislation compliance, additional training for staff, offering training support to hiring managers Attributes: Native German/ bilingual Recruitment experience would be highly advantageous A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction interview with script Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
Aug 02, 2026
Contractor
German Speaking HR and Recruitment Administrator Salary: £30,000 Benefits: Company bonus - 10% (£3000) 25 days holiday Pension Private Medical Hybrid working - 1-day a week Hours: Monday to Friday 9am to 5pm Duration: Permanent Our Client a Global market leader, a reputable well-known brand have an exciting opportunity for a HR and Recruitment Administrator to join their busy thriving HR team. You will contribute to supporting in all aspects of the HR department, predominantly the end to end recruitment process. This role requires a German Speaker and would really suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Previous recruitment experience, Business or HR degree would work really well for this opportunity but not essential. Responsibilities: - Looking after the Internal Recruitment of the Stores across Germany Working closely with hiring managers to understand their requirements Advertising job vacancies Utilising LinkedIn platform to build network across UK, Germany and Holland Reading and sifting through applications Vetting candidates to understand their suitability and transferable skills Conducting Telephone interviews daily to create a strong shortlist for each vacancy Co-ordinating and Booking interviews for both hiring managers and applicants Offering detailed feedback and excellence service creating a strong candidate journey to reflect Employer brand Starter packs and Inductions for new employees Maintenance and reporting (including new starter entry, termination, etc.) Administration (filing, printing, scanning documents Learning and development; legislation compliance, additional training for staff, offering training support to hiring managers Attributes: Native German/ bilingual Recruitment experience would be highly advantageous A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction interview with script Highly organised, dependable and professional, Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
J.P. MORGAN
Payments Digital & Design - Channels Market Expansion Product Manager - Vice President
J.P. MORGAN
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Our Payments Digital & Design team shape and deliver complex product initiatives that require strategic thinking, strong execution, and cross-functional leadership. As a Product Manager within the Channels organization, you will be responsible for defining and executing the product strategy for digital channel capabilities, including online banking, reporting, APIs, host-to-host connectivity and related client-facing services. You will work closely with global product, technology, operations, legal, controls, and regional stakeholders to deliver market-specific solutions while maintaining alignment with J.P. Morgan's global platform strategy. As part of the Payments Digital & Design organization, you will play a key role in the expansion of our digital payments capabilities into new markets, with an initial focus on UAE. This role requires strong product ownership, stakeholder management, and the ability to operate across multiple workstreams in a highly regulated and complex environment. Job Responsibilities Partner with global and regional stakeholders to define product requirements, roadmaps, and market-specific solutions Own end-to-end product lifecycle activities including requirements definition, prioritization, implementation, launch, and post-launch optimization Translate local market, client, regulatory, and operational requirements into scalable product capabilities Manage and prioritize a product backlog that supports strategic objectives and delivery milestones Act as the voice of the customer, ensuring client needs are reflected in product decisions Track product performance, delivery progress, risks, dependencies, and key success metrics Support senior management communications and provide executive-level updates on progress, risks, and decisions Required Qualifications, Capabilities and Skills Significant experience in product management, payments, treasury services, transaction banking, or a related financial services domain Strong understanding of digital banking channels, including online banking, APIs, host-to-host connectivity, reporting, and payment initiation capabilities Proven ability to lead large-scale product initiatives involving multiple stakeholders and complex dependencies Experience managing product roadmaps, requirements, backlog prioritization, and delivery execution Preferred Qualifications, Capabilities and Skills Experience delivering payments or treasury products across multiple international markets Experience working within a highly matrixed global organization Proven ability to build consensus and drive decisions across cross-functional teams Experience using modern AI-enabled productivity tools such as GitHub Copilot and Claude Code ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Aug 02, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Our Payments Digital & Design team shape and deliver complex product initiatives that require strategic thinking, strong execution, and cross-functional leadership. As a Product Manager within the Channels organization, you will be responsible for defining and executing the product strategy for digital channel capabilities, including online banking, reporting, APIs, host-to-host connectivity and related client-facing services. You will work closely with global product, technology, operations, legal, controls, and regional stakeholders to deliver market-specific solutions while maintaining alignment with J.P. Morgan's global platform strategy. As part of the Payments Digital & Design organization, you will play a key role in the expansion of our digital payments capabilities into new markets, with an initial focus on UAE. This role requires strong product ownership, stakeholder management, and the ability to operate across multiple workstreams in a highly regulated and complex environment. Job Responsibilities Partner with global and regional stakeholders to define product requirements, roadmaps, and market-specific solutions Own end-to-end product lifecycle activities including requirements definition, prioritization, implementation, launch, and post-launch optimization Translate local market, client, regulatory, and operational requirements into scalable product capabilities Manage and prioritize a product backlog that supports strategic objectives and delivery milestones Act as the voice of the customer, ensuring client needs are reflected in product decisions Track product performance, delivery progress, risks, dependencies, and key success metrics Support senior management communications and provide executive-level updates on progress, risks, and decisions Required Qualifications, Capabilities and Skills Significant experience in product management, payments, treasury services, transaction banking, or a related financial services domain Strong understanding of digital banking channels, including online banking, APIs, host-to-host connectivity, reporting, and payment initiation capabilities Proven ability to lead large-scale product initiatives involving multiple stakeholders and complex dependencies Experience managing product roadmaps, requirements, backlog prioritization, and delivery execution Preferred Qualifications, Capabilities and Skills Experience delivering payments or treasury products across multiple international markets Experience working within a highly matrixed global organization Proven ability to build consensus and drive decisions across cross-functional teams Experience using modern AI-enabled productivity tools such as GitHub Copilot and Claude Code ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Glen Callum Associates Ltd
Senior Business Development Manager - National Accounts
Glen Callum Associates Ltd City, Birmingham
Senior Business Development Manager - National Accounts Location: Home-based with national travel. Ideally based near Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans or Stevenage. Salary: 60,000- 70,000 basic + uncapped commission Benefits: Hybrid or electric company car, pension, mobile phone, laptop, ongoing training and 33 days' annual leave Contract: Permanent, full-time Are you an experienced Senior Business Development Manager, National Account Manager, Key Account Manager or OEM Sales Manager ready for a more strategic opportunity? This senior sales role offers the autonomy to develop high-value national accounts, win new business and build relationships with key decision-makers across OEM, automotive aftermarket, fleet and distribution markets. You'll represent an established range of UK-manufactured vehicle safety and vision systems, supported by experienced technical and internal teams. What's in it for you? 60,000- 70,000 basic salary Uncapped commission with significant earning potential Hybrid or electric company car Home-based role with control of your own diary High-value national and strategic accounts Established UK-manufactured technical product range Ongoing training and career development Pension, mobile phone and laptop 25 days' holiday plus bank holidays The role You will: Win new business with OEMs, major fleets, motor factor groups, buying groups and national distributors Grow existing key and strategic accounts Build relationships with senior commercial, procurement and engineering decision-makers Identify opportunities to increase account value and market penetration Present vehicle safety and vision solutions to customers Lead commercial discussions and support negotiations Manage your national sales pipeline, customer meetings and CRM Work with technical and internal teams to deliver tailored solutions About you You'll have a successful track record in senior B2B sales, business development or national account management, ideally involving technical products within: Automotive aftermarket or OEM Motor factors and buying groups Wholesale and national distribution Major fleets and logistics Commercial vehicles or technical automotive products You'll be commercially focused, credible with senior stakeholders and confident developing complex accounts and winning new business. This is a home-based position involving regular UK-wide travel. A full UK driving licence is essential. Apply today Send your CV to: Robert Cox , Senior Recruitment Consultant (phone number removed) Job reference: 4376RC Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Senior Business Development Manager - National Accounts Midlands (Apply online only) : 4376RC APPLY NOW:
Aug 02, 2026
Full time
Senior Business Development Manager - National Accounts Location: Home-based with national travel. Ideally based near Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans or Stevenage. Salary: 60,000- 70,000 basic + uncapped commission Benefits: Hybrid or electric company car, pension, mobile phone, laptop, ongoing training and 33 days' annual leave Contract: Permanent, full-time Are you an experienced Senior Business Development Manager, National Account Manager, Key Account Manager or OEM Sales Manager ready for a more strategic opportunity? This senior sales role offers the autonomy to develop high-value national accounts, win new business and build relationships with key decision-makers across OEM, automotive aftermarket, fleet and distribution markets. You'll represent an established range of UK-manufactured vehicle safety and vision systems, supported by experienced technical and internal teams. What's in it for you? 60,000- 70,000 basic salary Uncapped commission with significant earning potential Hybrid or electric company car Home-based role with control of your own diary High-value national and strategic accounts Established UK-manufactured technical product range Ongoing training and career development Pension, mobile phone and laptop 25 days' holiday plus bank holidays The role You will: Win new business with OEMs, major fleets, motor factor groups, buying groups and national distributors Grow existing key and strategic accounts Build relationships with senior commercial, procurement and engineering decision-makers Identify opportunities to increase account value and market penetration Present vehicle safety and vision solutions to customers Lead commercial discussions and support negotiations Manage your national sales pipeline, customer meetings and CRM Work with technical and internal teams to deliver tailored solutions About you You'll have a successful track record in senior B2B sales, business development or national account management, ideally involving technical products within: Automotive aftermarket or OEM Motor factors and buying groups Wholesale and national distribution Major fleets and logistics Commercial vehicles or technical automotive products You'll be commercially focused, credible with senior stakeholders and confident developing complex accounts and winning new business. This is a home-based position involving regular UK-wide travel. A full UK driving licence is essential. Apply today Send your CV to: Robert Cox , Senior Recruitment Consultant (phone number removed) Job reference: 4376RC Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Senior Business Development Manager - National Accounts Midlands (Apply online only) : 4376RC APPLY NOW:
Reed
Customer Service Administrator
Reed Chester, Cheshire
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 02, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Blue Arrow
Deputy Manager - Children's Residential Home
Blue Arrow Wallasey, Merseyside
Deputy Manager - Children's Residential Home About the Role We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position. As Deputy Manager, you will play a key role in creating a safe, nurturing, and stimulating environment for young people, while supporting and developing a high-performing staff team. You will deputise for the Home Manager when required and help ensure the home operates in line with Children's Homes Regulations, Quality Standards, and company policies. Key Responsibilities Support the effective delivery of high-quality residential childcare in line with company policies and procedures. Create a positive, safe, and nurturing environment that promotes young people's health, wellbeing, education, and development. Contribute to the development, implementation, and review of care plans. Build positive relationships with young people, families, professionals, and external agencies. Ensure young people's views, wishes, and aspirations are listened to and acted upon. Maintain excellent safeguarding and child protection practices. Produce and oversee high-quality records, reports, and documentation. Attend and contribute to statutory reviews, PEP meetings, planning meetings, and other professional forums. Participate in the on-call rota. Support the day-to-day management and leadership of the staff team. Deliver professional supervision, coaching, and development opportunities for staff. Assist with recruitment, induction, training, rota planning, and team development. Monitor compliance with Children's Homes Regulations 2015, Quality Standards, SCCIF requirements, and safeguarding legislation. Support quality assurance processes, including Regulation 44 and Regulation 45 reviews. Work closely with educational providers to support positive outcomes for young people. Deputise for the Registered Home Manager in their absence. What We're Looking For Essential Requirements Minimum 2 years' experience working within a Children's Residential Home. At least 1 year in a Senior Support Worker, Team Leader, or equivalent position . Hold a Level 3 Diploma/NVQ in Children and Young People's Workforce (or equivalent). Hold or be actively working towards a Level 5 Diploma in Leadership and Management . Strong leadership and staff supervision experience. Ability to produce and maintain high-quality records and reports. Sound knowledge of: Children's Homes Regulations 2015 Quality Standards Social Care Common Inspection Framework (SCCIF) Safeguarding and Child Protection procedures Working Together to Safeguard Children Flexible approach to support rota management and business needs. Full UK driving licence, access to a vehicle, and business insurance. Willingness to participate in the on-call rota. Desirable Experience delivering training and mentoring staff. Demonstrable progression towards a Registered Manager pathway. Experience leading improvement initiatives within a residential childcare setting. What We Offer Excellent opportunity for career progression toward a Registered Manager role. Ongoing training and professional development. Supportive management team and positive working environment. Opportunity to make a lasting difference to the lives of children and young people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 02, 2026
Full time
Deputy Manager - Children's Residential Home About the Role We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position. As Deputy Manager, you will play a key role in creating a safe, nurturing, and stimulating environment for young people, while supporting and developing a high-performing staff team. You will deputise for the Home Manager when required and help ensure the home operates in line with Children's Homes Regulations, Quality Standards, and company policies. Key Responsibilities Support the effective delivery of high-quality residential childcare in line with company policies and procedures. Create a positive, safe, and nurturing environment that promotes young people's health, wellbeing, education, and development. Contribute to the development, implementation, and review of care plans. Build positive relationships with young people, families, professionals, and external agencies. Ensure young people's views, wishes, and aspirations are listened to and acted upon. Maintain excellent safeguarding and child protection practices. Produce and oversee high-quality records, reports, and documentation. Attend and contribute to statutory reviews, PEP meetings, planning meetings, and other professional forums. Participate in the on-call rota. Support the day-to-day management and leadership of the staff team. Deliver professional supervision, coaching, and development opportunities for staff. Assist with recruitment, induction, training, rota planning, and team development. Monitor compliance with Children's Homes Regulations 2015, Quality Standards, SCCIF requirements, and safeguarding legislation. Support quality assurance processes, including Regulation 44 and Regulation 45 reviews. Work closely with educational providers to support positive outcomes for young people. Deputise for the Registered Home Manager in their absence. What We're Looking For Essential Requirements Minimum 2 years' experience working within a Children's Residential Home. At least 1 year in a Senior Support Worker, Team Leader, or equivalent position . Hold a Level 3 Diploma/NVQ in Children and Young People's Workforce (or equivalent). Hold or be actively working towards a Level 5 Diploma in Leadership and Management . Strong leadership and staff supervision experience. Ability to produce and maintain high-quality records and reports. Sound knowledge of: Children's Homes Regulations 2015 Quality Standards Social Care Common Inspection Framework (SCCIF) Safeguarding and Child Protection procedures Working Together to Safeguard Children Flexible approach to support rota management and business needs. Full UK driving licence, access to a vehicle, and business insurance. Willingness to participate in the on-call rota. Desirable Experience delivering training and mentoring staff. Demonstrable progression towards a Registered Manager pathway. Experience leading improvement initiatives within a residential childcare setting. What We Offer Excellent opportunity for career progression toward a Registered Manager role. Ongoing training and professional development. Supportive management team and positive working environment. Opportunity to make a lasting difference to the lives of children and young people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Greys Specialist Recruitment
Junior Business Development Manager
Greys Specialist Recruitment
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Aug 02, 2026
Full time
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
H9 Technical
Tender Manager
H9 Technical Burbage, Leicestershire
H9 Talent Solutions are partnering with a market leading advanced green technologies business focused on creating a sustainable future through technology and innovation. We are currently looking to recruit a Tendering and Estimation Manager on a permanent, full-time basis. The role can be hybrid/remote, with some trave to site when required, and occasional visits to the office in Hinckley, Leicestershire. Job Description This role is to join our clients Systems & Service Solutions team. This is an exciting opportunity to play a key role in developing competitive tenders for service, maintenance and systems solutions within the energy and environmental sectors. Working closely with technical, commercial and operational teams, you will manage the tendering process from initial contract review through to bid submission and commercial negotiations, ensuring proposals are commercially competitive, compliant and aligned with client requirements. Key Responsibilities Analyse contract requirements, technical specifications and commercial conditions to develop compliant and competitive service and systems solutions. Coordinate with internal stakeholders, suppliers and external vendors to obtain quotations, develop technical proposals and build accurate cost estimates. Lead the internal bid review and approval process, ensuring commercial governance and company procedures are followed throughout. Prepare and submit high-quality tender documentation in accordance with company standards and client requirements. Support commercial negotiations with clients through to contract award, building strong relationships and contributing to successful business growth. Qualifications Previous experience in tendering, estimating, bid management or commercial roles within engineering, industrial services, energy, utilities or related sectors. Strong organisational and coordination skills with the ability to manage multiple tenders and deadlines simultaneously. Excellent communication, negotiation and influencing skills with the ability to work effectively across multidisciplinary teams. Strong analytical skills with experience preparing cost estimates, analysing commercial data and monitoring performance metrics. Fluent written and spoken English is essential. Additional language skills would be advantageous. Additional Information Pension up to 10% employer contribution, life assurance 4x salary, disability insurance Private medical and dental insurance 24 days annual leave per annum Team-oriented working atmosphere in an international Green Tech Company
Aug 02, 2026
Full time
H9 Talent Solutions are partnering with a market leading advanced green technologies business focused on creating a sustainable future through technology and innovation. We are currently looking to recruit a Tendering and Estimation Manager on a permanent, full-time basis. The role can be hybrid/remote, with some trave to site when required, and occasional visits to the office in Hinckley, Leicestershire. Job Description This role is to join our clients Systems & Service Solutions team. This is an exciting opportunity to play a key role in developing competitive tenders for service, maintenance and systems solutions within the energy and environmental sectors. Working closely with technical, commercial and operational teams, you will manage the tendering process from initial contract review through to bid submission and commercial negotiations, ensuring proposals are commercially competitive, compliant and aligned with client requirements. Key Responsibilities Analyse contract requirements, technical specifications and commercial conditions to develop compliant and competitive service and systems solutions. Coordinate with internal stakeholders, suppliers and external vendors to obtain quotations, develop technical proposals and build accurate cost estimates. Lead the internal bid review and approval process, ensuring commercial governance and company procedures are followed throughout. Prepare and submit high-quality tender documentation in accordance with company standards and client requirements. Support commercial negotiations with clients through to contract award, building strong relationships and contributing to successful business growth. Qualifications Previous experience in tendering, estimating, bid management or commercial roles within engineering, industrial services, energy, utilities or related sectors. Strong organisational and coordination skills with the ability to manage multiple tenders and deadlines simultaneously. Excellent communication, negotiation and influencing skills with the ability to work effectively across multidisciplinary teams. Strong analytical skills with experience preparing cost estimates, analysing commercial data and monitoring performance metrics. Fluent written and spoken English is essential. Additional language skills would be advantageous. Additional Information Pension up to 10% employer contribution, life assurance 4x salary, disability insurance Private medical and dental insurance 24 days annual leave per annum Team-oriented working atmosphere in an international Green Tech Company
Sipp Administrator
Sterling Williams Ltd
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 02, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Premier Work Support
Office Coordinator
Premier Work Support Horsham, Sussex
Premier Work Support is delighted to be recruiting on behalf of one of our longstanding clients for a Temporary Office Coordinator to join their friendly and supportive team based in Horsham. This is an excellent opportunity for an organised and proactive individual who enjoys a varied role. Working closely with the General Manager, you will play a key part in supporting the day-to-day running of the office, ensuring administrative processes are completed accurately and operations run efficiently. Key Responsibilities Processing sales orders accurately and efficiently. Managing and updating pricing books. Handling short-term hire enquiries and bookings. Assisting with stock administration. Liaising with drivers regarding operational queries and daily updates. Answering incoming telephone calls and directing enquiries appropriately. Greeting customers and visitors in a professional and welcoming manner. Supporting bank holiday planning and staff holiday coordination. Providing administrative support to the General Manager, including rota management. Completing labelling and assisting with operational or production tasks during quieter periods when required. Carrying out general administrative duties to support the wider business. Full training will be provided. About You Highly organised with excellent attention to detail. A confident communicator with a professional and friendly manner. Comfortable speaking with customers and colleagues both over the phone and face-to-face. Able to work independently and learn new processes quickly. Reliable, proactive and willing to support wherever required. Calm under pressure with good organisational and time management skills. Comfortable carrying out routine administrative tasks accurately and consistently. A positive team player with a flexible approach to work. Previous office administration experience is preferred, although candidates with strong organisational skills and the right attitude will also be considered. Essential Requirements Good numeracy skills. Confident using Microsoft Office, including Word, Excel and Outlook. Excellent spoken and written English. Strong organisational skills with the ability to prioritise a varied workload. Hours Monday to Friday: 8:00am - 5:00pm Friday: Early finish, dependent on business requirements. Pay: £13.95 per hour Apply Today If you're looking for a varied office-based role where no two days are the same and your organisational skills can make a real difference, we would love to hear from you. Apply today to join a well-established business offering a supportive working environment and the opportunity to develop your skills.
Aug 02, 2026
Seasonal
Premier Work Support is delighted to be recruiting on behalf of one of our longstanding clients for a Temporary Office Coordinator to join their friendly and supportive team based in Horsham. This is an excellent opportunity for an organised and proactive individual who enjoys a varied role. Working closely with the General Manager, you will play a key part in supporting the day-to-day running of the office, ensuring administrative processes are completed accurately and operations run efficiently. Key Responsibilities Processing sales orders accurately and efficiently. Managing and updating pricing books. Handling short-term hire enquiries and bookings. Assisting with stock administration. Liaising with drivers regarding operational queries and daily updates. Answering incoming telephone calls and directing enquiries appropriately. Greeting customers and visitors in a professional and welcoming manner. Supporting bank holiday planning and staff holiday coordination. Providing administrative support to the General Manager, including rota management. Completing labelling and assisting with operational or production tasks during quieter periods when required. Carrying out general administrative duties to support the wider business. Full training will be provided. About You Highly organised with excellent attention to detail. A confident communicator with a professional and friendly manner. Comfortable speaking with customers and colleagues both over the phone and face-to-face. Able to work independently and learn new processes quickly. Reliable, proactive and willing to support wherever required. Calm under pressure with good organisational and time management skills. Comfortable carrying out routine administrative tasks accurately and consistently. A positive team player with a flexible approach to work. Previous office administration experience is preferred, although candidates with strong organisational skills and the right attitude will also be considered. Essential Requirements Good numeracy skills. Confident using Microsoft Office, including Word, Excel and Outlook. Excellent spoken and written English. Strong organisational skills with the ability to prioritise a varied workload. Hours Monday to Friday: 8:00am - 5:00pm Friday: Early finish, dependent on business requirements. Pay: £13.95 per hour Apply Today If you're looking for a varied office-based role where no two days are the same and your organisational skills can make a real difference, we would love to hear from you. Apply today to join a well-established business offering a supportive working environment and the opportunity to develop your skills.
Third Solutions
Business Support & Office Manager
Third Solutions Rugby, Warwickshire
We are excited to be working with HCPT who are looking for a Business Support & Office Manager. They are UK charity offering fully supported breaks for children and adults with disabilities or complex needs, creating safe, inclusive experiences grounded in compassion and community. You will play a pivotal role in ensuring the smooth and effective operation of the business support functions. Reporting to the Chief Operating Officer, the role is responsible for the day-to-day management, coordination and administration of key organisational areas including Human Resources Information Technology Governance, Office Management Hybrid role, min 2 days in their Rugby Office The Role: Business Support & Operational Management Oversee the effective day-to-day running of business support functions across the organisation Act as a central coordination point for HR, IT, governance and office services Support the COO in implementing operational plans and organisational priorities Human Resources Manage HR administration processes including recruitment, onboarding, contracts and record-keeping Ensure HR policies are up to date, compliant with legislation and effectively implemented Act as first point of contact for HR queries and provide guidance to managers and staff Information Technology Oversee the administration and coordination of IT systems and services Liaise with external IT providers to ensure reliable and secure infrastructure Governance and Compliance Support governance processes including Board and committee administration, including minute taking and secretariat for SLT and Trustee Assist in preparing papers, maintaining records and ensuring timely follow-up of actions The Candidate: Strong organisational and administrative skills with attention to detail Experience across business support functions such as HR, IT coordination, governance or office management Proficient understanding and use of social media applications relevant to their audience, including, but not limited to: Facebook, LinkedIn, Instagram, Snapchat, TikTok. Desirable Experience working in Catholic diocesan structures, with faith-based organisations or in the charity or not-for-profit sector Experience working in cross-cultural environments. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Aug 02, 2026
Full time
We are excited to be working with HCPT who are looking for a Business Support & Office Manager. They are UK charity offering fully supported breaks for children and adults with disabilities or complex needs, creating safe, inclusive experiences grounded in compassion and community. You will play a pivotal role in ensuring the smooth and effective operation of the business support functions. Reporting to the Chief Operating Officer, the role is responsible for the day-to-day management, coordination and administration of key organisational areas including Human Resources Information Technology Governance, Office Management Hybrid role, min 2 days in their Rugby Office The Role: Business Support & Operational Management Oversee the effective day-to-day running of business support functions across the organisation Act as a central coordination point for HR, IT, governance and office services Support the COO in implementing operational plans and organisational priorities Human Resources Manage HR administration processes including recruitment, onboarding, contracts and record-keeping Ensure HR policies are up to date, compliant with legislation and effectively implemented Act as first point of contact for HR queries and provide guidance to managers and staff Information Technology Oversee the administration and coordination of IT systems and services Liaise with external IT providers to ensure reliable and secure infrastructure Governance and Compliance Support governance processes including Board and committee administration, including minute taking and secretariat for SLT and Trustee Assist in preparing papers, maintaining records and ensuring timely follow-up of actions The Candidate: Strong organisational and administrative skills with attention to detail Experience across business support functions such as HR, IT coordination, governance or office management Proficient understanding and use of social media applications relevant to their audience, including, but not limited to: Facebook, LinkedIn, Instagram, Snapchat, TikTok. Desirable Experience working in Catholic diocesan structures, with faith-based organisations or in the charity or not-for-profit sector Experience working in cross-cultural environments. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Accenture
Network Ops Engineer
Accenture Portsmouth, Hampshire
hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. Network Ops Engineer Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Specialist / Associate Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer's role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA's. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer's network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers' expectations. o Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. Job Qualifications Skills & Experience: o Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. o Experience of using ticketing systems and use of monitoring and management tools. o Ability to communicate effectively and build relationships to understand client requirements. o Ability to deliver against deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration
Aug 02, 2026
Full time
hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. Network Ops Engineer Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Specialist / Associate Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British national only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client. The Network Engineer's role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA's. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer's network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers' expectations. o Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. Job Qualifications Skills & Experience: o Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. o Experience of using ticketing systems and use of monitoring and management tools. o Ability to communicate effectively and build relationships to understand client requirements. o Ability to deliver against deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration
Candidate Source Ltd
Business Development Manager
Candidate Source Ltd Glasgow, Lanarkshire
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 02, 2026
Full time
Winning business isn't just about making sales. It's about building trust, spotting opportunities before anyone else and becoming the first person customers think of when the next project lands. If you enjoy opening doors, developing lasting commercial relationships and growing a territory with real autonomy, this Business Development Manager opportunity gives you the platform to make a genuine impact across Scotland. What's in it for you Basic salary of £45,000-£55,000 depending on experience. Realistic £80,000 OTE with an uncapped bonus structure. Company car, profit related pay and pension scheme. Laptop, mobile phone and ongoing professional development. Freedom to manage your own territory, customer base and diary. Genuine career progression within a growing national business. Your responsibilities as Business Development Manager Develop new business opportunities across Scotland while strengthening existing customer relationships. Build long-term partnerships with contractors, procurement teams, commercial managers and other key decision-makers. Manage opportunities from initial enquiry through to successful contract award. Work closely with Estimating and Operations teams to develop competitive commercial proposals. Attend customer meetings, site visits, networking events and industry exhibitions throughout your territory. Maintain an accurate sales pipeline, CRM records and market intelligence to support future growth. What we're looking for in a Business Development Manager Proven success developing new business within a B2B sales environment. Strong relationship management, presentation and commercial negotiation skills. Experience engaging with senior stakeholders and procurement teams. Knowledge of sectors such as construction, utilities, rail, highways, environmental services, vegetation management, forestry, landscaping, arboriculture or grounds maintenance would be advantageous. Full UK Driving Licence. Knowledge of public sector procurement and tendering processes would also be beneficial. If you're ready to take ownership of a thriving territory and be rewarded for the business you create, apply today for this Business Development Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Macildowie Recruitment and Retention
Customer Service Advisor
Macildowie Recruitment and Retention Leicester, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
Aug 02, 2026
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. This is a full time permanent position which is fully office based. THE ROLE & YOUR RESPONSIBILITIES: Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.
Zachary Daniels
Senior Reward Analyst
Zachary Daniels Northampton, Northamptonshire
Senior Reward Analyst We're partnering with a well-known business on the search for a Senior Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams click apply for full job details
Aug 02, 2026
Full time
Senior Reward Analyst We're partnering with a well-known business on the search for a Senior Reward Analyst to join their People team. Reporting into the Reward & Benefits Manager, this role will play a key part in supporting upcoming pay and bonus activity, working closely with People Partners and wider group teams click apply for full job details
Matchtech
Commercial Contracts Manager
Matchtech Bristol, Gloucestershire
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Bristol required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Bristol
Aug 02, 2026
Full time
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Bristol required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Bristol
McAllister Recruitment & Consultancy
Surgical Business Development Manager
McAllister Recruitment & Consultancy
Surgical Business Development Manager We are recruiting on behalf of our client a fast growing Surgical company. Mainly dealing with hospital theatres in the NHS and Private Healthcare sector The company are going through a significant period of growth following significant recent investment. An exciting time to join our clients business. We are seeking a Surgical Business Development Manager to drive education and business in South of England Position Business Development Manager (Surgical) Region , covering the South of England Salary £38,000 to £45,000 Car Allowance Bonus of £10,000 Uncapped The role would suit somone with a proven track record in surgical sales or a clinician wishing to transistion to a commercial role Purpose of Role The role will be responsible for the business developmment and education to hospital theatres of in their area for all surgical categories, such as Surgical Consumables and Lasers. Theatre support and training for key surgical teams across both the NHS & private sector To arrive promptly to theatre lists with the correct equipment required for surgeries and to conduct yourself in a professional manner Role Responsibilities Drive growth in line with targets. Increase sales across all product categories. Increase customer base. Devise clear strategy to maximise efficiency and drive sales. Open, develop and establish brand in foreign markets. Develop new business leads. Experience, Skills and Abilities Knowledge and experience of the Surgical market is required Excellent analytical skills Strong administrative management skills Numerate commercially oriented Consummate communicator both verbally and in writing Excellent interpersonal skills Strong command of Excel and Office Suite. Confident decision maker within given remit Experienced in account planning, sales reporting systems and analytical work Thorough and persistent Hard working and energetic
Aug 02, 2026
Full time
Surgical Business Development Manager We are recruiting on behalf of our client a fast growing Surgical company. Mainly dealing with hospital theatres in the NHS and Private Healthcare sector The company are going through a significant period of growth following significant recent investment. An exciting time to join our clients business. We are seeking a Surgical Business Development Manager to drive education and business in South of England Position Business Development Manager (Surgical) Region , covering the South of England Salary £38,000 to £45,000 Car Allowance Bonus of £10,000 Uncapped The role would suit somone with a proven track record in surgical sales or a clinician wishing to transistion to a commercial role Purpose of Role The role will be responsible for the business developmment and education to hospital theatres of in their area for all surgical categories, such as Surgical Consumables and Lasers. Theatre support and training for key surgical teams across both the NHS & private sector To arrive promptly to theatre lists with the correct equipment required for surgeries and to conduct yourself in a professional manner Role Responsibilities Drive growth in line with targets. Increase sales across all product categories. Increase customer base. Devise clear strategy to maximise efficiency and drive sales. Open, develop and establish brand in foreign markets. Develop new business leads. Experience, Skills and Abilities Knowledge and experience of the Surgical market is required Excellent analytical skills Strong administrative management skills Numerate commercially oriented Consummate communicator both verbally and in writing Excellent interpersonal skills Strong command of Excel and Office Suite. Confident decision maker within given remit Experienced in account planning, sales reporting systems and analytical work Thorough and persistent Hard working and energetic
DXC Technology
Service Desk Ops Manager
DXC Technology Farnborough, Hampshire
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
The Niche Partnership
Cost Accountant
The Niche Partnership Basingstoke, Hampshire
Ready to take ownership of the numbers behind a growing manufacturing operation? This Cost Accountant role offers the opportunity to become a key part of the finance team, providing the insight and challenge needed to drive better commercial and operational decisions.You'll play a pivotal role in understanding product costs, analysing manufacturing variances, supporting stock and WIP valuation, and uncovering opportunities to improve profitability. Working closely with operational leaders across the business, you'll go beyond reporting the numbers by investigating what is driving performance and helping shape future decisions.With hybrid working (3/2 split), a flexible working pattern with early starts and finishes, and a strong benefits package, this is a role for someone who wants to be close to the operation, influence change and make a tangible impact rather than simply produce reports. Reporting to the Group Finance Manager, you will be responsible for: Own and maintain the manufacturing cost accounting process, providing accurate insight into production costs, margins and operational performance Manage standard costing processes, including setting, reviewing and updating product costs to ensure they accurately reflect material, labour and overhead assumptions Perform detailed variance analysis across manufacturing operations, investigating price, usage, labour and efficiency variances to identify root causes and improvement opportunities Analyse stock and work-in-progress (WIP) valuations, ensuring inventory is accurately reflected within the financial statements and highlighting risks or anomalies to the wider business Provide product and customer profitability analysis, supporting decision-making around pricing, margin improvement and commercial performance Interrogate ERP systems and operational data to identify trends, discrepancies and opportunities to improve financial and operational performance Work closely with manufacturing, supply chain and operational teams to understand cost drivers and translate financial data into meaningful business insight What you will need: Qualified accountant (ACA, ACCA, CIMA) or finalist, with experience in a similar role (Cost Accountant, Manufacturing Management Accountant, Finance Analyst, Finance Business Partner, Commercial Accountant) within manufacturing set ups Strong business partnering skills and a proactive, solutions-focused approach Advanced Excel skills, with experience in Power BI (ideal) Adaptability, drive, and a genuine appetite for change and improvement Experience working with multiple systems and large data sets What you will get: 29 days holiday - option to buy up to 1 week of holiday annually Healthcare and cash plan Company Bonus Death in service benefit (4x salary) 5% employer pension contribution (salary sacrifice) Enhanced maternity and paternity pay EV car scheme, cycle to work, and home & tech salary sacrifice options Hybrid and flexible working hours Onsite parking If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
Aug 02, 2026
Full time
Ready to take ownership of the numbers behind a growing manufacturing operation? This Cost Accountant role offers the opportunity to become a key part of the finance team, providing the insight and challenge needed to drive better commercial and operational decisions.You'll play a pivotal role in understanding product costs, analysing manufacturing variances, supporting stock and WIP valuation, and uncovering opportunities to improve profitability. Working closely with operational leaders across the business, you'll go beyond reporting the numbers by investigating what is driving performance and helping shape future decisions.With hybrid working (3/2 split), a flexible working pattern with early starts and finishes, and a strong benefits package, this is a role for someone who wants to be close to the operation, influence change and make a tangible impact rather than simply produce reports. Reporting to the Group Finance Manager, you will be responsible for: Own and maintain the manufacturing cost accounting process, providing accurate insight into production costs, margins and operational performance Manage standard costing processes, including setting, reviewing and updating product costs to ensure they accurately reflect material, labour and overhead assumptions Perform detailed variance analysis across manufacturing operations, investigating price, usage, labour and efficiency variances to identify root causes and improvement opportunities Analyse stock and work-in-progress (WIP) valuations, ensuring inventory is accurately reflected within the financial statements and highlighting risks or anomalies to the wider business Provide product and customer profitability analysis, supporting decision-making around pricing, margin improvement and commercial performance Interrogate ERP systems and operational data to identify trends, discrepancies and opportunities to improve financial and operational performance Work closely with manufacturing, supply chain and operational teams to understand cost drivers and translate financial data into meaningful business insight What you will need: Qualified accountant (ACA, ACCA, CIMA) or finalist, with experience in a similar role (Cost Accountant, Manufacturing Management Accountant, Finance Analyst, Finance Business Partner, Commercial Accountant) within manufacturing set ups Strong business partnering skills and a proactive, solutions-focused approach Advanced Excel skills, with experience in Power BI (ideal) Adaptability, drive, and a genuine appetite for change and improvement Experience working with multiple systems and large data sets What you will get: 29 days holiday - option to buy up to 1 week of holiday annually Healthcare and cash plan Company Bonus Death in service benefit (4x salary) 5% employer pension contribution (salary sacrifice) Enhanced maternity and paternity pay EV car scheme, cycle to work, and home & tech salary sacrifice options Hybrid and flexible working hours Onsite parking If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
Greatway Solutions
Parts Advisor
Greatway Solutions Northampton, Northamptonshire
Responsible for the incoming and outgoing parts enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. MAIN DUTIES AND RESPONSIBILITIES : - Professionally answer incoming calls with a view to promoting and securing part sales. Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. Work with the parts team to Promote sales and delivery targets, including over counter sales. Assess local market conditions and identify current and prospective sales opportunities. Always Comply to company health and safety procedures. Understand, work to and demonstrate the company Core Values daily. Other duties as may be required to ensure the smooth running of the branch. Work with the van drivers to make sure all deliveries are achieved in a timely manner. KEY SPECIALISE SKILLS AND KNOWLEDGE : Proven knowledge of parts. Ability to communicate at all levels (both oral and written) Good telephone manner. Computer literate (Microsoft Office). Good customer service skills. Working knowledge of health and safety.
Aug 02, 2026
Full time
Responsible for the incoming and outgoing parts enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. MAIN DUTIES AND RESPONSIBILITIES : - Professionally answer incoming calls with a view to promoting and securing part sales. Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. Work with the parts team to Promote sales and delivery targets, including over counter sales. Assess local market conditions and identify current and prospective sales opportunities. Always Comply to company health and safety procedures. Understand, work to and demonstrate the company Core Values daily. Other duties as may be required to ensure the smooth running of the branch. Work with the van drivers to make sure all deliveries are achieved in a timely manner. KEY SPECIALISE SKILLS AND KNOWLEDGE : Proven knowledge of parts. Ability to communicate at all levels (both oral and written) Good telephone manner. Computer literate (Microsoft Office). Good customer service skills. Working knowledge of health and safety.
Bennett and Game Recruitment LTD
Business Development Manager - Freight
Bennett and Game Recruitment LTD Folkestone, Kent
Business Development Manager - Freight Forwarding Location: Folkestone Salary: Negotiable DOE Our client specialise in international freight forwarding and logistics providing road, sea, air, customs, warehousing, and courier solutions. They are seeking an experienced Business Development Manager to join their commercial team, with a primary focus on developing new European road freight business whil click apply for full job details
Aug 01, 2026
Full time
Business Development Manager - Freight Forwarding Location: Folkestone Salary: Negotiable DOE Our client specialise in international freight forwarding and logistics providing road, sea, air, customs, warehousing, and courier solutions. They are seeking an experienced Business Development Manager to join their commercial team, with a primary focus on developing new European road freight business whil click apply for full job details

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