Graduate Customer Support & Accounts AdvisorAccounting / Finance / Business Graduates Reading, Berkshire 24,800 per annumHybrid working Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team. This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting. What you'll be doing Providing first-line support to customers via phone and email. Responding to customer enquiries in a professional, friendly, and efficient manner. Researching and resolving accountancy-related queries. Building your knowledge of accounting processes and specialist products/services. Maintaining accurate records and updating internal systems. Working collaboratively with colleagues to ensure excellent customer outcomes. Identifying opportunities to improve customer experience and internal processes. What we're looking for A degree that includes Accounting or a related discipline, or an equivalent accounting qualification. At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments. Excellent verbal and written communication skills with a professional and approachable manner. The ability to remain calm and organised when managing multiple priorities. Strong analytical and problem-solving skills. A positive attitude and a genuine desire to help customers. What's on offer? Salary of 24,800. Excellent training and development opportunities. A supportive team environment. The opportunity to build a long-term career combining customer service and accounting expertise. Exposure to a wide variety of customers and business challenges. If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 10, 2026
Full time
Graduate Customer Support & Accounts AdvisorAccounting / Finance / Business Graduates Reading, Berkshire 24,800 per annumHybrid working Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team. This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting. What you'll be doing Providing first-line support to customers via phone and email. Responding to customer enquiries in a professional, friendly, and efficient manner. Researching and resolving accountancy-related queries. Building your knowledge of accounting processes and specialist products/services. Maintaining accurate records and updating internal systems. Working collaboratively with colleagues to ensure excellent customer outcomes. Identifying opportunities to improve customer experience and internal processes. What we're looking for A degree that includes Accounting or a related discipline, or an equivalent accounting qualification. At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments. Excellent verbal and written communication skills with a professional and approachable manner. The ability to remain calm and organised when managing multiple priorities. Strong analytical and problem-solving skills. A positive attitude and a genuine desire to help customers. What's on offer? Salary of 24,800. Excellent training and development opportunities. A supportive team environment. The opportunity to build a long-term career combining customer service and accounting expertise. Exposure to a wide variety of customers and business challenges. If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are strengthening support for our largest and most complex global customers by introducing a Senior Sales Associate role. This role focuses on providing deep commercial, operational, and stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class custom click apply for full job details
Aug 10, 2026
Full time
We are strengthening support for our largest and most complex global customers by introducing a Senior Sales Associate role. This role focuses on providing deep commercial, operational, and stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class custom click apply for full job details
Business Development Manager (Automotive) Location: Peterborough Salary & OTE: £50,000+ Job Type: Full-Time, Permanent Looking for a vehicle sales role where you can build lasting business relationships and accelerate your career? This is an exciting opportunity for an experienced Vehicle Business Development Manager, Business Development Executive or Corporate Sales Executive to join a successful, manufacturer-backed dealership. Working within a professional and supportive team, you'll be responsible for developing new business opportunities, managing key local accounts and delivering tailored vehicle and aftersales solutions. If you thrive on building relationships and exceeding targets, this could be the perfect next step. What's In It For You? Competitive Salary & Bonus Scheme 25 Days Holiday + Bank Holidays Retail & Lifestyle Discounts Employee Discounts on Vehicles, Servicing & Parts Cycle to Work Scheme Private Healthcare & Wellbeing Support Employee Assistance Programme Paid Community Volunteer Day Share Purchase Plan Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR regulations Representing the business professionally within the local community About You We're looking for someone with: Previous experience in a Vehicle Sales, Business Development, Corporate Sales, Fleet Sales, Local Business Development or customer-facing sales role A proven track record of achieving sales targets and building lasting customer relationships Excellent communication and negotiation skills Strong organisational skills with excellent attention to detail The ability to work independently and pro actively Knowledge of finance and FCA compliance is advantageous Full UK Manual Driving Licence Right to work in the UK (Sponsorship is not available) Apply Today If you're looking to join a business that offers excellent career progression, ongoing training and the opportunity to build a successful career in automotive business development, we'd love to hear from you. For more information or to apply for this Local Business Development Manager position, please contact Kieran at Auto Skills UK quoting Job Reference 54448
Aug 10, 2026
Full time
Business Development Manager (Automotive) Location: Peterborough Salary & OTE: £50,000+ Job Type: Full-Time, Permanent Looking for a vehicle sales role where you can build lasting business relationships and accelerate your career? This is an exciting opportunity for an experienced Vehicle Business Development Manager, Business Development Executive or Corporate Sales Executive to join a successful, manufacturer-backed dealership. Working within a professional and supportive team, you'll be responsible for developing new business opportunities, managing key local accounts and delivering tailored vehicle and aftersales solutions. If you thrive on building relationships and exceeding targets, this could be the perfect next step. What's In It For You? Competitive Salary & Bonus Scheme 25 Days Holiday + Bank Holidays Retail & Lifestyle Discounts Employee Discounts on Vehicles, Servicing & Parts Cycle to Work Scheme Private Healthcare & Wellbeing Support Employee Assistance Programme Paid Community Volunteer Day Share Purchase Plan Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR regulations Representing the business professionally within the local community About You We're looking for someone with: Previous experience in a Vehicle Sales, Business Development, Corporate Sales, Fleet Sales, Local Business Development or customer-facing sales role A proven track record of achieving sales targets and building lasting customer relationships Excellent communication and negotiation skills Strong organisational skills with excellent attention to detail The ability to work independently and pro actively Knowledge of finance and FCA compliance is advantageous Full UK Manual Driving Licence Right to work in the UK (Sponsorship is not available) Apply Today If you're looking to join a business that offers excellent career progression, ongoing training and the opportunity to build a successful career in automotive business development, we'd love to hear from you. For more information or to apply for this Local Business Development Manager position, please contact Kieran at Auto Skills UK quoting Job Reference 54448
COO North Yorkshire My client in North Yorkshire is a privately owned well established and profitable distribution group operating across the UK, Europe, North America and Asia. As part of the management succession planning, the business is seeking a commercially focused COO to work alongside the CEO and help lead the next phase of growth. Applications will be considered both from those seeking an assignment for up to 2 years to work on the specific phase of development, or candidates seeking a longer term situation. This is a broad executive leadership role with responsibility for operational performance, strategic execution, governance, business transformation and organisational development. The company operates a 1 day/week WFH policy and the role will involve some international travel. You will act as the CEO's principal business partner, ensuring alignment across multiple business units and supporting key initiatives including acquisitions, systems development, process improvement and international operations. This is a great opportunity to lead a business, driving performance and developing capability across the organisation. The COO will provide strategic and operational leadership across the business, ensuring the successful execution of business strategy, driving operational excellence and supporting continued growth across major markets. At a detailed level responsibilities will include Acting as second-in-command to and deputising for the CEO. Leading the day-to-day operations. Ensuring alignment between business strategy and operational execution. Driving accountability across the leadership team. Work with the Commercial Director to drive profitable growth whilst supporting key customer and supplier relationships. Monitoring commercial performance including pricing, margin and market opportunities. Oversight of strategic initiatives including acquisitions and integrations, ERP implementation and digital transformation. Have oversight of finance working with the Group FD reviewing performance against budget and participating in banking and investor discussions. Potential candidates should be experienced, hands on leaders with a track record of delivering growth, managing change and building high-performing teams in a B2B environment. Taken as given will be Significant executive leadership experience. Proven track record leading multi-site businesses. Strong commercial and operational background. Experience managing change and business transformation. On a personal level you should be pragmatic and down-to-earth, commercially astute and a strong decision maker. Salary will be in the £110,000 to £120,000 pa range plus car allowance of £8,000 pa and bonus.
Aug 10, 2026
Full time
COO North Yorkshire My client in North Yorkshire is a privately owned well established and profitable distribution group operating across the UK, Europe, North America and Asia. As part of the management succession planning, the business is seeking a commercially focused COO to work alongside the CEO and help lead the next phase of growth. Applications will be considered both from those seeking an assignment for up to 2 years to work on the specific phase of development, or candidates seeking a longer term situation. This is a broad executive leadership role with responsibility for operational performance, strategic execution, governance, business transformation and organisational development. The company operates a 1 day/week WFH policy and the role will involve some international travel. You will act as the CEO's principal business partner, ensuring alignment across multiple business units and supporting key initiatives including acquisitions, systems development, process improvement and international operations. This is a great opportunity to lead a business, driving performance and developing capability across the organisation. The COO will provide strategic and operational leadership across the business, ensuring the successful execution of business strategy, driving operational excellence and supporting continued growth across major markets. At a detailed level responsibilities will include Acting as second-in-command to and deputising for the CEO. Leading the day-to-day operations. Ensuring alignment between business strategy and operational execution. Driving accountability across the leadership team. Work with the Commercial Director to drive profitable growth whilst supporting key customer and supplier relationships. Monitoring commercial performance including pricing, margin and market opportunities. Oversight of strategic initiatives including acquisitions and integrations, ERP implementation and digital transformation. Have oversight of finance working with the Group FD reviewing performance against budget and participating in banking and investor discussions. Potential candidates should be experienced, hands on leaders with a track record of delivering growth, managing change and building high-performing teams in a B2B environment. Taken as given will be Significant executive leadership experience. Proven track record leading multi-site businesses. Strong commercial and operational background. Experience managing change and business transformation. On a personal level you should be pragmatic and down-to-earth, commercially astute and a strong decision maker. Salary will be in the £110,000 to £120,000 pa range plus car allowance of £8,000 pa and bonus.
Sales Executive Leicester Permanent £25,000 pa + uncapped commission OTE £40,000 - £60,000 Full Time, Monday to Friday Benefits of the Sales Executive role: 33 days holiday (including bank holidays), company car, uncapped commission, pension scheme and free on-site parking. Are you an experienced Sales Executive who enjoys building relationships, spotting opportunities and turning enquiries into sales? Do you thrive in a target-driven environment where your hard work is recognised and rewarded? We're recruiting for a Sales Executive to join a growing business in Leicester. This is a fantastic opportunity to join a friendly and supportive team where you'll manage customer enquiries, prepare quotations and work closely with customers to secure new business. As a Sales Executive, you'll be responsible for identifying sales opportunities, managing the sales process from enquiry through to conversion and ensuring every customer receives an excellent experience. If you're motivated by achieving targets and enjoy a varied sales role, we'd love to hear from you. What you'll be doing as a Sales Executive: Identifying new sales opportunities through incoming enquiries and proactive business development Managing the sales process from initial enquiry through to successful conversion Preparing accurate quotations and following up with customers to secure business Building and maintaining strong relationships with new and existing customers Maximising every sales opportunity and promoting additional products and services where appropriate Working towards individual sales targets and contributing to team performance Keeping customer records up to date on the CRM system Delivering a high level of customer service throughout the sales process What we're looking for in a Sales Executive: Previous experience in a sales, business development or account management role A confident and professional communicator with excellent relationship-building skills A driven, self-motivated attitude with a genuine desire to achieve results Experience preparing quotations and following up on sales opportunities Strong organisational skills with the ability to manage multiple enquiries A positive, proactive approach and the ability to work well as part of a team If you're an ambitious Sales Executive looking for your next opportunity with a company that values your contribution and offers genuine earning potential, we'd love to hear from you. Please apply today!
Aug 10, 2026
Full time
Sales Executive Leicester Permanent £25,000 pa + uncapped commission OTE £40,000 - £60,000 Full Time, Monday to Friday Benefits of the Sales Executive role: 33 days holiday (including bank holidays), company car, uncapped commission, pension scheme and free on-site parking. Are you an experienced Sales Executive who enjoys building relationships, spotting opportunities and turning enquiries into sales? Do you thrive in a target-driven environment where your hard work is recognised and rewarded? We're recruiting for a Sales Executive to join a growing business in Leicester. This is a fantastic opportunity to join a friendly and supportive team where you'll manage customer enquiries, prepare quotations and work closely with customers to secure new business. As a Sales Executive, you'll be responsible for identifying sales opportunities, managing the sales process from enquiry through to conversion and ensuring every customer receives an excellent experience. If you're motivated by achieving targets and enjoy a varied sales role, we'd love to hear from you. What you'll be doing as a Sales Executive: Identifying new sales opportunities through incoming enquiries and proactive business development Managing the sales process from initial enquiry through to successful conversion Preparing accurate quotations and following up with customers to secure business Building and maintaining strong relationships with new and existing customers Maximising every sales opportunity and promoting additional products and services where appropriate Working towards individual sales targets and contributing to team performance Keeping customer records up to date on the CRM system Delivering a high level of customer service throughout the sales process What we're looking for in a Sales Executive: Previous experience in a sales, business development or account management role A confident and professional communicator with excellent relationship-building skills A driven, self-motivated attitude with a genuine desire to achieve results Experience preparing quotations and following up on sales opportunities Strong organisational skills with the ability to manage multiple enquiries A positive, proactive approach and the ability to work well as part of a team If you're an ambitious Sales Executive looking for your next opportunity with a company that values your contribution and offers genuine earning potential, we'd love to hear from you. Please apply today!
Job title: Client Advisor Salary: £45,000 Location: Manchester, Swindon or Birmingham PURPOSE OF ROLE Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding of handling customer information securely and recognising potential risks SKILLS Strong customer service and communication skills Ability to build positive relationships with clients and colleagues Well-organised, detail-oriented, and able to meet deadlines Confident with Microsoft Office Good analytical skills with accuracy in handling data Initiative and problem-solving skills to support the team QUALIFICATIONS Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage GCSE-level education or equivalent If you have the relevant experience or know someone that does please contact me now on or email us at
Aug 10, 2026
Full time
Job title: Client Advisor Salary: £45,000 Location: Manchester, Swindon or Birmingham PURPOSE OF ROLE Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding of handling customer information securely and recognising potential risks SKILLS Strong customer service and communication skills Ability to build positive relationships with clients and colleagues Well-organised, detail-oriented, and able to meet deadlines Confident with Microsoft Office Good analytical skills with accuracy in handling data Initiative and problem-solving skills to support the team QUALIFICATIONS Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage GCSE-level education or equivalent If you have the relevant experience or know someone that does please contact me now on or email us at
Bell Cornwall Recruitment
Sutton Coldfield, West Midlands
Senior Commercial Insurance Account Executive Sutton Coldfield Bell Cornwall Recruitment is proud to be working with a well-respected insurance provider in Sutton Coldfield / North Birmingham, seeking a Senior Insurance Account Executive to join their team - with a genuine route into running the office. The role: Manage and grow a portfolio of commercial insurance clients Own renewals, MTAs, and new business Build lasting relationships with clients and insurers Spot opportunities to cross-sell and upsell Take on increasing responsibility for the office and team as you grow into the role About you: Proven commercial insurance experience as a Senior Insurance Account Executive Cert CII desirable, not essential Confident, client-focused, and ready to lead On offer: Competitive salary A real path to office management A close-knit, supportive team A trusted name in the local market This isn't just a job - it's a launchpad for an ambitious Senior Insurance Account Executive. Apply today or contact Bell Cornwall Recruitment for a confidential chat. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Aug 10, 2026
Full time
Senior Commercial Insurance Account Executive Sutton Coldfield Bell Cornwall Recruitment is proud to be working with a well-respected insurance provider in Sutton Coldfield / North Birmingham, seeking a Senior Insurance Account Executive to join their team - with a genuine route into running the office. The role: Manage and grow a portfolio of commercial insurance clients Own renewals, MTAs, and new business Build lasting relationships with clients and insurers Spot opportunities to cross-sell and upsell Take on increasing responsibility for the office and team as you grow into the role About you: Proven commercial insurance experience as a Senior Insurance Account Executive Cert CII desirable, not essential Confident, client-focused, and ready to lead On offer: Competitive salary A real path to office management A close-knit, supportive team A trusted name in the local market This isn't just a job - it's a launchpad for an ambitious Senior Insurance Account Executive. Apply today or contact Bell Cornwall Recruitment for a confidential chat. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
General Manager North Wales / North West Excellent bonus and company car + benefits Our client is a well-established and highly profitable specialist business supplying products into the plumbing, heating and trade sectors across the UK and Ireland. Backed by the strength of a larger international group while operating with the agility of an SME, the business has ambitious growth plans and is looking for a commercially driven General Manager to lead the next phase of its development. This is a genuine succession opportunity, offering the successful candidate a clear pathway to Managing Director. Reporting to the Managing Director, you'll take responsibility for the day-to-day leadership and commercial performance of the business, driving sustainable growth while leading a small, dedicated team. Key responsibilities include: Developing and delivering the commercial growth strategy Driving sales, profitability and market share Managing key customer relationships and national accounts Identifying new business opportunities and routes to market Leading product development and range expansion Developing pricing strategies and improving margins Managing budgets, forecasts and P&L performance Working closely with group functions including Purchasing, Finance and Operations Leading, motivating and developing the team About You You'll be a commercially driven leader with experience growing businesses, leading high-performing teams and delivering profitable results. You'll likely be working as a General Manager, Commercial Director, Sales Director, Business Unit Director or in a similar senior leadership role. Experience within manufacturing, trade distribution, plumbing, heating, building products, tools or industrial sectors would be advantageous, alongside strong commercial acumen and P&L responsibility. Most importantly, you'll be ambitious, hands-on and excited by the opportunity to lead a successful business with a genuine pathway to Managing Director. What's on Offer? £65,000-£80,000 basic salary Up to £15,000 annual performance bonus Company car Pension scheme 34 days annual leave (increasing with service) Life assurance Laptop, mobile phone and iPad Employee discount scheme Genuine career progression to Managing Director This is an outstanding opportunity for an ambitious commercial leader looking to take ownership of a successful business and make a lasting impact. Apply today for a confidential discussion.
Aug 10, 2026
Full time
General Manager North Wales / North West Excellent bonus and company car + benefits Our client is a well-established and highly profitable specialist business supplying products into the plumbing, heating and trade sectors across the UK and Ireland. Backed by the strength of a larger international group while operating with the agility of an SME, the business has ambitious growth plans and is looking for a commercially driven General Manager to lead the next phase of its development. This is a genuine succession opportunity, offering the successful candidate a clear pathway to Managing Director. Reporting to the Managing Director, you'll take responsibility for the day-to-day leadership and commercial performance of the business, driving sustainable growth while leading a small, dedicated team. Key responsibilities include: Developing and delivering the commercial growth strategy Driving sales, profitability and market share Managing key customer relationships and national accounts Identifying new business opportunities and routes to market Leading product development and range expansion Developing pricing strategies and improving margins Managing budgets, forecasts and P&L performance Working closely with group functions including Purchasing, Finance and Operations Leading, motivating and developing the team About You You'll be a commercially driven leader with experience growing businesses, leading high-performing teams and delivering profitable results. You'll likely be working as a General Manager, Commercial Director, Sales Director, Business Unit Director or in a similar senior leadership role. Experience within manufacturing, trade distribution, plumbing, heating, building products, tools or industrial sectors would be advantageous, alongside strong commercial acumen and P&L responsibility. Most importantly, you'll be ambitious, hands-on and excited by the opportunity to lead a successful business with a genuine pathway to Managing Director. What's on Offer? £65,000-£80,000 basic salary Up to £15,000 annual performance bonus Company car Pension scheme 34 days annual leave (increasing with service) Life assurance Laptop, mobile phone and iPad Employee discount scheme Genuine career progression to Managing Director This is an outstanding opportunity for an ambitious commercial leader looking to take ownership of a successful business and make a lasting impact. Apply today for a confidential discussion.
Job Title: Senior Claims Handler Location: Liverpool Salary: £31,831 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.
Aug 10, 2026
Full time
Job Title: Senior Claims Handler Location: Liverpool Salary: £31,831 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.
We're looking for a proactive and customer-focused Customer Service Account Executive to join our team in Marlow. In this role, you'll be the main point of contact for a portfolio of B2B customers, ensuring their requirements are delivered on time and to the highest standards. Working closely with Sales, Operations, Transport and Forecasting teams, you'll build strong customer relationships, resolve queries, monitor service performance and help drive excellent customer satisfaction. This is a fantastic opportunity for someone with customer service, account management or client services experience who enjoys problem-solving, relationship building and working in a fast-paced environment. Apply today If you have experience in customer service, account management, client services or account coordination and are passionate about delivering exceptional service, we'd love to hear from you. About the Role What You'll Be Doing Managing relationships with business customers and key stakeholders Acting as the first point of contact for customer enquiries Coordinating customer mailings and operational requirements Working with internal teams to ensure service levels are achieved Monitoring and resolving customer queries, complaints and invoice issues Producing KPI, SLA and service performance reports Identifying trends and opportunities for service improvement Supporting customer retention through excellent account management Attending review meetings and contributing to future planning activities Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Experience in Account Management, Customer Service, Client Services or Account Coordination or similar working environments Experience managing B2B customer relationships Excellent communication and stakeholder management skills Strong organisational skills and ability to manage multiple priorities A proactive and solutions-focused approach Good analytical skills and attention to detail Intermediate Excel skills including Pivot Tables and VLOOKUPs Ability to work independently and as part of a team Additional information Flexible approach to working hours to accommodate working on a rotating shift pattern. Hybrid working opportunities available after successful probation Be able to travel on occasion to other business and/or customer sites for meetings as required.
Aug 10, 2026
Full time
We're looking for a proactive and customer-focused Customer Service Account Executive to join our team in Marlow. In this role, you'll be the main point of contact for a portfolio of B2B customers, ensuring their requirements are delivered on time and to the highest standards. Working closely with Sales, Operations, Transport and Forecasting teams, you'll build strong customer relationships, resolve queries, monitor service performance and help drive excellent customer satisfaction. This is a fantastic opportunity for someone with customer service, account management or client services experience who enjoys problem-solving, relationship building and working in a fast-paced environment. Apply today If you have experience in customer service, account management, client services or account coordination and are passionate about delivering exceptional service, we'd love to hear from you. About the Role What You'll Be Doing Managing relationships with business customers and key stakeholders Acting as the first point of contact for customer enquiries Coordinating customer mailings and operational requirements Working with internal teams to ensure service levels are achieved Monitoring and resolving customer queries, complaints and invoice issues Producing KPI, SLA and service performance reports Identifying trends and opportunities for service improvement Supporting customer retention through excellent account management Attending review meetings and contributing to future planning activities Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements What We're Looking For Experience in Account Management, Customer Service, Client Services or Account Coordination or similar working environments Experience managing B2B customer relationships Excellent communication and stakeholder management skills Strong organisational skills and ability to manage multiple priorities A proactive and solutions-focused approach Good analytical skills and attention to detail Intermediate Excel skills including Pivot Tables and VLOOKUPs Ability to work independently and as part of a team Additional information Flexible approach to working hours to accommodate working on a rotating shift pattern. Hybrid working opportunities available after successful probation Be able to travel on occasion to other business and/or customer sites for meetings as required.
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 10, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Key Account Manager This successful travel organisation is looking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries. Key Account Manager - Role & Responsibilities : Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts. Support new members in the early stages of membership to help them start to grow their business. Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business. Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required. Hold regular membership meetings at head office or elsewhere as appropriate. Build strong relationships with your Key Accounts and solve any problems which arise. Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year. Maintain accurate records and engagement history through the CRM system. Help deliver engaging training sessions to empower and upskill members. Answering phone and emails from members as part of the support from the overall team. Key Account Manager - Skills & Experience Required: Travel industry background essential, with knowledge of retail travel desirable. Key Account Manager experience advantageous. Confidence and ability to network and communicate with members at regional, national and international events. Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required. Very strong and effective verbal and written communication and interpersonal skills. Self motivated with an ability to manage workload and prioritise tasks. Ability to liaise with colleagues across all levels and enjoy working as part of a team. Commercially astute with the drive and ability to meet targets set by the business. Key Account Manager - Additional Information: Salary circa 33k with some flexibility depending on experience. Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month. Willingness to travel as required for ad hoc meetings, & events. Company benefits include pension, private health care, life assurance. Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager would be beneficial to this role. If you have the background and experience required, please apply for the position of Key Account Manager online or email your cv to (url removed).
Aug 10, 2026
Full time
Key Account Manager This successful travel organisation is looking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries. Key Account Manager - Role & Responsibilities : Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts. Support new members in the early stages of membership to help them start to grow their business. Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business. Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required. Hold regular membership meetings at head office or elsewhere as appropriate. Build strong relationships with your Key Accounts and solve any problems which arise. Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year. Maintain accurate records and engagement history through the CRM system. Help deliver engaging training sessions to empower and upskill members. Answering phone and emails from members as part of the support from the overall team. Key Account Manager - Skills & Experience Required: Travel industry background essential, with knowledge of retail travel desirable. Key Account Manager experience advantageous. Confidence and ability to network and communicate with members at regional, national and international events. Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required. Very strong and effective verbal and written communication and interpersonal skills. Self motivated with an ability to manage workload and prioritise tasks. Ability to liaise with colleagues across all levels and enjoy working as part of a team. Commercially astute with the drive and ability to meet targets set by the business. Key Account Manager - Additional Information: Salary circa 33k with some flexibility depending on experience. Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month. Willingness to travel as required for ad hoc meetings, & events. Company benefits include pension, private health care, life assurance. Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager would be beneficial to this role. If you have the background and experience required, please apply for the position of Key Account Manager online or email your cv to (url removed).
Business Development Manager Remote £Competitive + Bonus + Car Allowance Are you an ambitious sales professional with a background in freight forwarding or international logistics? We're partnering with a growing logistics organisation that is looking to strengthen its commercial team with the appointment of an experienced Business Development Manager. This is an excellent opportunity for a motivated hunter who enjoys building relationships, identifying opportunities, and securing new business within the freight and supply chain sector. The Opportunity As a key member of the commercial team, you'll be responsible for driving new business growth across the UK. You'll manage the full sales process, from identifying prospects and developing opportunities through to negotiating commercial agreements and ensuring a smooth transition into service delivery. You'll be trusted to develop your own pipeline, manage customer relationships, and represent the business within the market while working closely with operational colleagues to deliver an exceptional customer experience. Key Responsibilities Generate new business opportunities through proactive prospecting, networking and referrals. Develop strong relationships with prospective customers across a range of industries. Understand customer supply chain challenges and recommend tailored freight and logistics solutions. Manage opportunities through every stage of the sales cycle, from initial contact to contract award. Deliver engaging presentations and commercial proposals to key decision-makers. Maintain an accurate sales pipeline and forecast using the company's CRM platform. Work collaboratively with internal teams to ensure successful implementation of new customer accounts. Monitor market activity, competitor movements and emerging industry trends to identify commercial opportunities. Attend customer meetings, exhibitions and networking events to raise brand awareness and generate leads. Provide regular updates on sales performance, pipeline progression and business development activity. About You We're looking for someone who combines industry knowledge with a proactive, consultative sales style. You'll ideally have: Previous experience winning new business within freight forwarding, logistics or international transport. A solid understanding of global supply chains and import/export operations across multiple transport modes. A proven track record of meeting or exceeding sales targets. Excellent communication, negotiation and relationship-building skills. Confidence presenting commercial solutions to senior stakeholders. Strong organisational skills with the ability to manage multiple opportunities and travel regularly to customer sites. A self-motivated approach and the ability to work independently in a field-based role. What's on Offer? Competitive basic salary. Attractive performance-related bonus. Car allowance. Remote working with autonomy and flexibility. Opportunity to join a successful and expanding business with genuine career development prospects. Are you looking to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
Aug 10, 2026
Full time
Business Development Manager Remote £Competitive + Bonus + Car Allowance Are you an ambitious sales professional with a background in freight forwarding or international logistics? We're partnering with a growing logistics organisation that is looking to strengthen its commercial team with the appointment of an experienced Business Development Manager. This is an excellent opportunity for a motivated hunter who enjoys building relationships, identifying opportunities, and securing new business within the freight and supply chain sector. The Opportunity As a key member of the commercial team, you'll be responsible for driving new business growth across the UK. You'll manage the full sales process, from identifying prospects and developing opportunities through to negotiating commercial agreements and ensuring a smooth transition into service delivery. You'll be trusted to develop your own pipeline, manage customer relationships, and represent the business within the market while working closely with operational colleagues to deliver an exceptional customer experience. Key Responsibilities Generate new business opportunities through proactive prospecting, networking and referrals. Develop strong relationships with prospective customers across a range of industries. Understand customer supply chain challenges and recommend tailored freight and logistics solutions. Manage opportunities through every stage of the sales cycle, from initial contact to contract award. Deliver engaging presentations and commercial proposals to key decision-makers. Maintain an accurate sales pipeline and forecast using the company's CRM platform. Work collaboratively with internal teams to ensure successful implementation of new customer accounts. Monitor market activity, competitor movements and emerging industry trends to identify commercial opportunities. Attend customer meetings, exhibitions and networking events to raise brand awareness and generate leads. Provide regular updates on sales performance, pipeline progression and business development activity. About You We're looking for someone who combines industry knowledge with a proactive, consultative sales style. You'll ideally have: Previous experience winning new business within freight forwarding, logistics or international transport. A solid understanding of global supply chains and import/export operations across multiple transport modes. A proven track record of meeting or exceeding sales targets. Excellent communication, negotiation and relationship-building skills. Confidence presenting commercial solutions to senior stakeholders. Strong organisational skills with the ability to manage multiple opportunities and travel regularly to customer sites. A self-motivated approach and the ability to work independently in a field-based role. What's on Offer? Competitive basic salary. Attractive performance-related bonus. Car allowance. Remote working with autonomy and flexibility. Opportunity to join a successful and expanding business with genuine career development prospects. Are you looking to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
E-commerce & Digital Content Executive Location: Flimwell, East Sussex Salary: From £27,000 per annum (pro-rata) Vacancy Type: Full-time or Part-time (minimum 24 hours) Working Pattern: Office-based (this is not a remote or hybrid position) About WHW WHW is a family-owned, award-winning dental manufacturer and supplier, providing over 25,000 product lines to customers across the UK. Built on strong customer relationships and a commitment to continuous improvement, we pride ourselves on delivering outstanding service, quality products and exceptional customer support. As our business continues to grow, we're looking for an enthusiastic, commercially minded E-commerce & Digital Content Executive to help drive the online success of WHW and our subsidiary brands. This is a varied, hands-on role with a strong emphasis on e-commerce, particularly Amazon Seller Central, where you'll take ownership of product listings, marketplace performance and online growth. Alongside this, you'll create engaging digital content, manage social media channels and support wider marketing activity to strengthen our brands and increase online sales. As this role involves close collaboration with colleagues across multiple departments and regular involvement with our products, photography and content creation, the successful candidate will be based at our Flimwell office. We are not offering remote or hybrid working for this position. The Role This is an exciting opportunity for someone who enjoys combining commercial thinking with creativity. Your primary focus will be managing and developing our e-commerce channels, ensuring our products are presented accurately, competitively and effectively across Amazon and other online platforms. Working across WHW and our subsidiary brands, you'll optimise product content, analyse sales performance, identify opportunities for growth and help deliver engaging digital marketing campaigns that increase brand awareness and online sales. Key Responsibilities E-commerce & Marketplace Management Manage and optimise our online sales channels, with a particular focus on Amazon Seller Central. Create, maintain and optimise product listings, including titles, descriptions, keywords, images and A+ Content where appropriate. Ensure product information, pricing and digital assets remain accurate and up to date across all online platforms. Monitor sales performance, customer behaviour and marketplace analytics to identify opportunities for growth. Conduct competitor and market research to improve product visibility and maximise online sales. Support new product launches across Amazon, our websites and other online marketplaces. Monitor marketplace account health, customer feedback and performance metrics to ensure best practice is maintained. Digital Content & Marketing Manage social media channels across WHW and our subsidiary brands, including Facebook, Instagram, LinkedIn and other relevant platforms. Plan, create and schedule engaging written, graphic and video content. Maintain a content calendar aligned with marketing campaigns, promotions and company news. Support email marketing campaigns and website content updates. Monitor engagement and campaign performance, using insights to continually improve results. Ensure consistent branding and messaging across all digital channels. Collaboration Work closely with colleagues across Sales, Purchasing and Customer Services to support business objectives. Help identify opportunities for new products, promotions and online growth. Contribute ideas and initiatives that improve customer experience and increase online sales. About You You'll be organised, commercially aware and proactive, with a genuine interest in e-commerce and a passion for delivering engaging digital content. You'll enjoy analysing data, solving problems and continuously looking for ways to improve online performance. Essential At least 2 years' experience in an e-commerce, marketplace or digital marketing role. Demonstrable hands-on experience managing Amazon Seller Central. Experience creating, maintaining and optimising online product listings. Strong understanding of e-commerce best practice and online merchandising. Experience managing business social media accounts. Excellent copywriting and written communication skills. Analytical mindset with the ability to interpret performance data and identify opportunities. Excellent organisational skills and strong attention to detail. Confident using Microsoft Office and online business systems. Able to manage multiple projects independently while working effectively within a team. Desirable Experience with Amazon Advertising (Sponsored Products, Sponsored Brands or Sponsored Display). Experience with Shopify or other e-commerce platforms. Canva, Adobe Express or similar design software. Meta Business Suite, LinkedIn Campaign Manager or social media scheduling tools. Google Analytics or similar reporting platforms. Basic photography or video editing skills. Experience in manufacturing, healthcare or the dental sector (beneficial but not essential). We welcome applicants from a range of backgrounds and will provide training to develop industry-specific product knowledge. Why Join WHW? At WHW, we believe our people are key to our success. We're committed to creating a positive, supportive workplace where employees are encouraged to learn, develop and contribute new ideas. This is an opportunity to take ownership of a growing area of the business, working across multiple brands where your ideas and expertise will make a genuine impact. We value teamwork, professionalism and continuous improvement, and we're proud to foster an inclusive culture where everyone is treated with respect and encouraged to grow. Applicants should be based within a reasonable commuting distance of Flimwell and be able to travel to the site on a daily basis. To Apply If you feel you have the skills, enthusiasm and commercial mindset to help grow our online presence, we'd love to hear from you.
Aug 10, 2026
Full time
E-commerce & Digital Content Executive Location: Flimwell, East Sussex Salary: From £27,000 per annum (pro-rata) Vacancy Type: Full-time or Part-time (minimum 24 hours) Working Pattern: Office-based (this is not a remote or hybrid position) About WHW WHW is a family-owned, award-winning dental manufacturer and supplier, providing over 25,000 product lines to customers across the UK. Built on strong customer relationships and a commitment to continuous improvement, we pride ourselves on delivering outstanding service, quality products and exceptional customer support. As our business continues to grow, we're looking for an enthusiastic, commercially minded E-commerce & Digital Content Executive to help drive the online success of WHW and our subsidiary brands. This is a varied, hands-on role with a strong emphasis on e-commerce, particularly Amazon Seller Central, where you'll take ownership of product listings, marketplace performance and online growth. Alongside this, you'll create engaging digital content, manage social media channels and support wider marketing activity to strengthen our brands and increase online sales. As this role involves close collaboration with colleagues across multiple departments and regular involvement with our products, photography and content creation, the successful candidate will be based at our Flimwell office. We are not offering remote or hybrid working for this position. The Role This is an exciting opportunity for someone who enjoys combining commercial thinking with creativity. Your primary focus will be managing and developing our e-commerce channels, ensuring our products are presented accurately, competitively and effectively across Amazon and other online platforms. Working across WHW and our subsidiary brands, you'll optimise product content, analyse sales performance, identify opportunities for growth and help deliver engaging digital marketing campaigns that increase brand awareness and online sales. Key Responsibilities E-commerce & Marketplace Management Manage and optimise our online sales channels, with a particular focus on Amazon Seller Central. Create, maintain and optimise product listings, including titles, descriptions, keywords, images and A+ Content where appropriate. Ensure product information, pricing and digital assets remain accurate and up to date across all online platforms. Monitor sales performance, customer behaviour and marketplace analytics to identify opportunities for growth. Conduct competitor and market research to improve product visibility and maximise online sales. Support new product launches across Amazon, our websites and other online marketplaces. Monitor marketplace account health, customer feedback and performance metrics to ensure best practice is maintained. Digital Content & Marketing Manage social media channels across WHW and our subsidiary brands, including Facebook, Instagram, LinkedIn and other relevant platforms. Plan, create and schedule engaging written, graphic and video content. Maintain a content calendar aligned with marketing campaigns, promotions and company news. Support email marketing campaigns and website content updates. Monitor engagement and campaign performance, using insights to continually improve results. Ensure consistent branding and messaging across all digital channels. Collaboration Work closely with colleagues across Sales, Purchasing and Customer Services to support business objectives. Help identify opportunities for new products, promotions and online growth. Contribute ideas and initiatives that improve customer experience and increase online sales. About You You'll be organised, commercially aware and proactive, with a genuine interest in e-commerce and a passion for delivering engaging digital content. You'll enjoy analysing data, solving problems and continuously looking for ways to improve online performance. Essential At least 2 years' experience in an e-commerce, marketplace or digital marketing role. Demonstrable hands-on experience managing Amazon Seller Central. Experience creating, maintaining and optimising online product listings. Strong understanding of e-commerce best practice and online merchandising. Experience managing business social media accounts. Excellent copywriting and written communication skills. Analytical mindset with the ability to interpret performance data and identify opportunities. Excellent organisational skills and strong attention to detail. Confident using Microsoft Office and online business systems. Able to manage multiple projects independently while working effectively within a team. Desirable Experience with Amazon Advertising (Sponsored Products, Sponsored Brands or Sponsored Display). Experience with Shopify or other e-commerce platforms. Canva, Adobe Express or similar design software. Meta Business Suite, LinkedIn Campaign Manager or social media scheduling tools. Google Analytics or similar reporting platforms. Basic photography or video editing skills. Experience in manufacturing, healthcare or the dental sector (beneficial but not essential). We welcome applicants from a range of backgrounds and will provide training to develop industry-specific product knowledge. Why Join WHW? At WHW, we believe our people are key to our success. We're committed to creating a positive, supportive workplace where employees are encouraged to learn, develop and contribute new ideas. This is an opportunity to take ownership of a growing area of the business, working across multiple brands where your ideas and expertise will make a genuine impact. We value teamwork, professionalism and continuous improvement, and we're proud to foster an inclusive culture where everyone is treated with respect and encouraged to grow. Applicants should be based within a reasonable commuting distance of Flimwell and be able to travel to the site on a daily basis. To Apply If you feel you have the skills, enthusiasm and commercial mindset to help grow our online presence, we'd love to hear from you.
About the Role We are looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This is a blended sales role combining account growth (75%) and new business generation (25% ). You will be responsible for maximising revenue from existing customers through upselling, cross-selling and renewals, whilst proactively identifying and engaging new prospects to create future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector customer base, including Local Authorities, Education, NHS, Emergency Services and Third Sector organisations. The role will focus primarily on expanding existing customer relationships through MLL's portfolio of connectivity, network, voice, collaboration, hosting, security and managed services solutions, whilst also developing a pipeline of new customer opportunities. Skills, Knowledge & Experience Essential - Previous experience in a sales, account management or business development role. Excellent verbal and written communication skills. Strong relationship-building and customer engagement skills. Ability to identify customer needs and recommend suitable solutions. Commercial awareness and a customer-first mindset. Excellent organisational and time management skills. Self-motivated with a results-driven approach. Experience using CRM systems to manage opportunities and customer interactions. Proficiency in Microsoft Office, particularly Excel and Word. Desirable - Experience within Telecommunications, Connectivity, Managed Services or Technology sectors. Knowledge of Public Sector procurement environments. Understanding of sales methodologies, pipeline management and opportunity qualification. Experience handling objections and negotiating commercial outcomes. Key Responsibilities Account Management & Sales Growth (75%) - Manage inbound sales enquiries and order desk requests from existing customers. Build strong relationships with customers and become a trusted advisor. Identify opportunities to upsell and cross-sell MLL products and services. Working with the order processing and solution architect to generate quotations. Proactively offering new MLL propositions to customers. Understand customer business objectives and future requirements. Qualify opportunities and collaborate with Solution Architects to develop customer solutions. Generate, present and follow up quotations through to successful close. Drive customer retention, growth and contract renewals. Ensure all opportunities, activities and customer interactions are accurately maintained within the CRM system. Deliver a seamless handover of orders to operational and delivery teams. Develop and manage a healthy personal sales pipeline. Achieve agreed Gross Margin (GM), Sales Order Value (SOV) and revenue growth targets. New Business Development (25%) - Identify and research potential new customers within target markets. Generate and qualify leads through outbound prospecting activities including telephone, email and social selling. Execute outbound sales campaigns to support business growth objectives. Engage decision makers and communicate the value of MLL's solutions. Arrange meetings, demonstrations and introductory conversations for qualified opportunities. Develop a pipeline of new business opportunities and maintain accurate sales forecasts. Continuously develop prospecting techniques and market knowledge. What Success Looks Like - Consistently achieving or exceeding sales targets and KPIs. Growing revenue and customer value within existing accounts. Building and maintaining a robust sales pipeline. Successfully converting qualified opportunities into profitable business. Delivering exceptional customer experiences and long-term relationships. Contributing to the overall growth strategy of the business. Job Benefits Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities Why Join Us? At MLL, you'll be joining a high-performing team where customer success and growth sit at the heart of everything we do. You'll have the opportunity to develop your sales career in an environment that values collaboration, innovation and continuous improvement while working with some of the UK's most important public sector organisations. Ideal candidate profile: An account-focused salesperson who enjoys building long-term customer relationships but also has the confidence and resilience to generate new business opportunities when required. This balance reflects a modern "Farmer-Hunter" sales profile, with approximately 75% customer growth and retention responsibilities and 25% new business development activity. The Behaviours We Value Accountability Builds Trust We take ownership of our commitments and deliver on our promises. Data Delivers Distinction We use data and insight to make informed decisions and create value for customers. Challenging for Change We continuously seek better ways of working and challenge the status quo. Delivering Excellence We strive for exceptional outcomes for our customers, colleagues and business.
Aug 10, 2026
Full time
About the Role We are looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This is a blended sales role combining account growth (75%) and new business generation (25% ). You will be responsible for maximising revenue from existing customers through upselling, cross-selling and renewals, whilst proactively identifying and engaging new prospects to create future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector customer base, including Local Authorities, Education, NHS, Emergency Services and Third Sector organisations. The role will focus primarily on expanding existing customer relationships through MLL's portfolio of connectivity, network, voice, collaboration, hosting, security and managed services solutions, whilst also developing a pipeline of new customer opportunities. Skills, Knowledge & Experience Essential - Previous experience in a sales, account management or business development role. Excellent verbal and written communication skills. Strong relationship-building and customer engagement skills. Ability to identify customer needs and recommend suitable solutions. Commercial awareness and a customer-first mindset. Excellent organisational and time management skills. Self-motivated with a results-driven approach. Experience using CRM systems to manage opportunities and customer interactions. Proficiency in Microsoft Office, particularly Excel and Word. Desirable - Experience within Telecommunications, Connectivity, Managed Services or Technology sectors. Knowledge of Public Sector procurement environments. Understanding of sales methodologies, pipeline management and opportunity qualification. Experience handling objections and negotiating commercial outcomes. Key Responsibilities Account Management & Sales Growth (75%) - Manage inbound sales enquiries and order desk requests from existing customers. Build strong relationships with customers and become a trusted advisor. Identify opportunities to upsell and cross-sell MLL products and services. Working with the order processing and solution architect to generate quotations. Proactively offering new MLL propositions to customers. Understand customer business objectives and future requirements. Qualify opportunities and collaborate with Solution Architects to develop customer solutions. Generate, present and follow up quotations through to successful close. Drive customer retention, growth and contract renewals. Ensure all opportunities, activities and customer interactions are accurately maintained within the CRM system. Deliver a seamless handover of orders to operational and delivery teams. Develop and manage a healthy personal sales pipeline. Achieve agreed Gross Margin (GM), Sales Order Value (SOV) and revenue growth targets. New Business Development (25%) - Identify and research potential new customers within target markets. Generate and qualify leads through outbound prospecting activities including telephone, email and social selling. Execute outbound sales campaigns to support business growth objectives. Engage decision makers and communicate the value of MLL's solutions. Arrange meetings, demonstrations and introductory conversations for qualified opportunities. Develop a pipeline of new business opportunities and maintain accurate sales forecasts. Continuously develop prospecting techniques and market knowledge. What Success Looks Like - Consistently achieving or exceeding sales targets and KPIs. Growing revenue and customer value within existing accounts. Building and maintaining a robust sales pipeline. Successfully converting qualified opportunities into profitable business. Delivering exceptional customer experiences and long-term relationships. Contributing to the overall growth strategy of the business. Job Benefits Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities Why Join Us? At MLL, you'll be joining a high-performing team where customer success and growth sit at the heart of everything we do. You'll have the opportunity to develop your sales career in an environment that values collaboration, innovation and continuous improvement while working with some of the UK's most important public sector organisations. Ideal candidate profile: An account-focused salesperson who enjoys building long-term customer relationships but also has the confidence and resilience to generate new business opportunities when required. This balance reflects a modern "Farmer-Hunter" sales profile, with approximately 75% customer growth and retention responsibilities and 25% new business development activity. The Behaviours We Value Accountability Builds Trust We take ownership of our commitments and deliver on our promises. Data Delivers Distinction We use data and insight to make informed decisions and create value for customers. Challenging for Change We continuously seek better ways of working and challenge the status quo. Delivering Excellence We strive for exceptional outcomes for our customers, colleagues and business.
Description Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. We are looking for a senior employment lawyer to support the business on all contentious and non-contentious employment matters. The role will report directly to the team's Group Head of Employment Legal. We are happy to consider applications from candidates who will be able to commute to any of our offices. You will have significant influence and exposure across the Starling Group, with the responsibility of managing an employment lawyer in the team. Your work will include: Advising the People team and, sometimes, the wider business on all aspects of employment law, including on employment related regulatory issues such as the application of the SMCR and FCA's Code of Conduct; Delivering and managing legal support to the Group throughout the entire employee life cycle, including policy, hiring (including executive service agreements), dismissals, grievances and appeals, disciplinaries, settlement agreements and employment status matters; Delivering and managing legal support to the corporate and commercial legal functions, including on the application of TUPE; Advising on regulatory issues associated with financial services and banking; Managing international projects for Engine by Starling, either in EMEA or globally, including working with external counsel; Working with the Group's Reward team to advise on compensation arrangements, including on the operation of malus and clawback, deferred compensation arrangements and remuneratIon policies; Managing multiple projects and supporting colleagues to ensure business and enterprise-wide initiatives are executed in a timely and accurate manner; Providing employment law training to the People team and wider business; and Instructing and working with outside counsel where necessary on specialist matters. Requirements Excellent legal training and 6-10 years' PQE gained at a law firm and/or in-house; Very strong technical employment law experience; Experience of banking and financial services; Experience handling regulatory issues in the context of the SMCR, conduct, remuneration matters, and regulatory inquiries; and Capable of working in a fast-paced environment and keen to grow and develop within the organisation. In-house experience in financial services would be preferred, but is not essential for the right candidate. PQE is a guide only. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 10, 2026
Full time
Description Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. We are looking for a senior employment lawyer to support the business on all contentious and non-contentious employment matters. The role will report directly to the team's Group Head of Employment Legal. We are happy to consider applications from candidates who will be able to commute to any of our offices. You will have significant influence and exposure across the Starling Group, with the responsibility of managing an employment lawyer in the team. Your work will include: Advising the People team and, sometimes, the wider business on all aspects of employment law, including on employment related regulatory issues such as the application of the SMCR and FCA's Code of Conduct; Delivering and managing legal support to the Group throughout the entire employee life cycle, including policy, hiring (including executive service agreements), dismissals, grievances and appeals, disciplinaries, settlement agreements and employment status matters; Delivering and managing legal support to the corporate and commercial legal functions, including on the application of TUPE; Advising on regulatory issues associated with financial services and banking; Managing international projects for Engine by Starling, either in EMEA or globally, including working with external counsel; Working with the Group's Reward team to advise on compensation arrangements, including on the operation of malus and clawback, deferred compensation arrangements and remuneratIon policies; Managing multiple projects and supporting colleagues to ensure business and enterprise-wide initiatives are executed in a timely and accurate manner; Providing employment law training to the People team and wider business; and Instructing and working with outside counsel where necessary on specialist matters. Requirements Excellent legal training and 6-10 years' PQE gained at a law firm and/or in-house; Very strong technical employment law experience; Experience of banking and financial services; Experience handling regulatory issues in the context of the SMCR, conduct, remuneration matters, and regulatory inquiries; and Capable of working in a fast-paced environment and keen to grow and develop within the organisation. In-house experience in financial services would be preferred, but is not essential for the right candidate. PQE is a guide only. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role Engine by Starling, the complete, cloud-native banking platform developed and proven by Starling Bank in the UK, is seeking an experienced Marketing and Partnerships Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, marketing and events and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Develop and execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning, mission and purpose , ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Strategic Partnerships & Co-Marketing Ecosystem Marketing: Develop and execute joint marketing strategies with global system integrators (GSIs), technology alliance partners, and consultancy firms to drive indirect pipeline. Partner Enablement: Create comprehensive marketing toolkits, collateral, and joint value propositions to enable partners to effectively pitch Engine by Starling to their financial institution clients. Joint Demand Generation: Architect and execute co-funded account-based marketing (ABM) campaigns and bespoke roundtables alongside strategic partners targeting Tier 1 and Tier 2 banks. Brand, Positioning and Communications Own Engine's brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Ensure effective corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies as needed. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, events and partnerships with the ability to balance brand and performance. Proven track record of building and executing partner marketing programs with GSIs, consulting firms, or major cloud providers (e.g., AWS, Azure, Google Cloud). Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information . click apply for full job details
Aug 10, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role Engine by Starling, the complete, cloud-native banking platform developed and proven by Starling Bank in the UK, is seeking an experienced Marketing and Partnerships Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, marketing and events and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Develop and execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning, mission and purpose , ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Strategic Partnerships & Co-Marketing Ecosystem Marketing: Develop and execute joint marketing strategies with global system integrators (GSIs), technology alliance partners, and consultancy firms to drive indirect pipeline. Partner Enablement: Create comprehensive marketing toolkits, collateral, and joint value propositions to enable partners to effectively pitch Engine by Starling to their financial institution clients. Joint Demand Generation: Architect and execute co-funded account-based marketing (ABM) campaigns and bespoke roundtables alongside strategic partners targeting Tier 1 and Tier 2 banks. Brand, Positioning and Communications Own Engine's brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Ensure effective corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies as needed. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, events and partnerships with the ability to balance brand and performance. Proven track record of building and executing partner marketing programs with GSIs, consulting firms, or major cloud providers (e.g., AWS, Azure, Google Cloud). Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information . click apply for full job details
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Aug 10, 2026
Full time
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Business Development Executive Ophthalmic Lenses South Zest Optical is working in partnership with a leading ophthalmic lens manufacturer to recruit an ambitious and commercially driven Optical Business Development Executive to cover the South . This is an excellent opportunity for a qualified Dispensing Optician looking to transition into field sales, or someone with experience in independent optics who wants to build a commercial career with a market-leading manufacturer. Covering the South of England , you'll work closely with independent optical practices, helping them grow their businesses through a consultative, relationship-led approach while driving sustainable sales growth across the territory. The Role Manage and develop a portfolio of independent optical accounts across the South. Identify and secure new business opportunities through networking, prospecting and lead generation. Build long-term relationships with practice owners and key decision-makers. Deliver tailored commercial solutions to support customer growth. Drive sales of premium ophthalmic lens products and increase market share. Develop and implement territory plans, promotions and sales initiatives. Respond promptly to customer enquiries and provide outstanding account support. Maintain an accurate customer pipeline and prospect database. Achieve and exceed quarterly and annual sales targets. Plan and manage your own diary and territory effectively. The Person Qualified Dispensing Optician. Experience working within an independent optical practice. Commercially minded with a genuine interest in business development. Strong relationship-building and communication skills. Self-motivated, organised and driven to achieve results. Full UK driving licence. Salary & Benefits Base salary up to 38,000 Excellent performance-related bonus Company car Comprehensive benefits package Full product training and ongoing career development Opportunity to join a leading name within the ophthalmic lens industry If you're looking to take the next step in your optical career and move into an exciting commercial role with genuine long-term prospects, click on the Apply Now link below.
Aug 10, 2026
Full time
Business Development Executive Ophthalmic Lenses South Zest Optical is working in partnership with a leading ophthalmic lens manufacturer to recruit an ambitious and commercially driven Optical Business Development Executive to cover the South . This is an excellent opportunity for a qualified Dispensing Optician looking to transition into field sales, or someone with experience in independent optics who wants to build a commercial career with a market-leading manufacturer. Covering the South of England , you'll work closely with independent optical practices, helping them grow their businesses through a consultative, relationship-led approach while driving sustainable sales growth across the territory. The Role Manage and develop a portfolio of independent optical accounts across the South. Identify and secure new business opportunities through networking, prospecting and lead generation. Build long-term relationships with practice owners and key decision-makers. Deliver tailored commercial solutions to support customer growth. Drive sales of premium ophthalmic lens products and increase market share. Develop and implement territory plans, promotions and sales initiatives. Respond promptly to customer enquiries and provide outstanding account support. Maintain an accurate customer pipeline and prospect database. Achieve and exceed quarterly and annual sales targets. Plan and manage your own diary and territory effectively. The Person Qualified Dispensing Optician. Experience working within an independent optical practice. Commercially minded with a genuine interest in business development. Strong relationship-building and communication skills. Self-motivated, organised and driven to achieve results. Full UK driving licence. Salary & Benefits Base salary up to 38,000 Excellent performance-related bonus Company car Comprehensive benefits package Full product training and ongoing career development Opportunity to join a leading name within the ophthalmic lens industry If you're looking to take the next step in your optical career and move into an exciting commercial role with genuine long-term prospects, click on the Apply Now link below.
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Aug 10, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!