Connect2Luton are excited to recruit a Waste Compliance Officer on behalf of Luton Borough Council. Main purpose of position: To engage and educate residents on appropriate ways of disposing of household waste - specifically addressing issues of: Bins being left out on pavements Contamination of waste Waste reduction Increasing recycling To use relevant legal powers to secure compliance when intervention and prevention approaches have not secured compliance. You will be responsible to: Under management direction, identify and intervene in areas /locations which repeatedly suffer from bad/poor waste storage and disposal practices. Undertaking direct engagement and education to households to ensure that residents understand the requirements for waste collection and to advise them on appropriate ways of storing and disposing of their waste. Undertake assessments of household's capacity for off-street bin storage and their ability to transfer bins on collection day. Make recommendations to the Refuse team where alternative waste provision such as sack collections are appropriate. Issue and enforce notices under the Environmental Protection Act to ensure compliance with the Council's requirements for household waste storage and collection. Proactively engage and work with residents who continually place out high levels of side waste with the focus on helping them to increase recycling /reuse items and reduce waste to landfill and the presence of any non-contained waste. Use or refer for enforcement action where necessary. Under direction, target high areas of contamination to help prevent snatch back of bins and to advise residents about how to not contaminate bins. Record and update data to ensure accurate key performance indicators are live and relevant. Ensuring evidence is retained and captured to ensure swift legal outcomes in the cases on continues non-compliance. Undertaking other duties that are in line with your remuneration package. Skills and Experience: Experience of dealing with customers both on a face to face, telephone and written basis in a sensitive, polite and effective manner Able to establish facts and use own initiative to take action within defined procedures whilst ensuring accurate and thorough attention to detail Able to plan and prioritise own work to meet deadlines and to produce accurate records of daily actions and meetings Able to use a range of Microsoft computer packages for intelligence, research, case management and general office purposes Able to communicate and engage effectively both in writing and verbally, providing advice and responding to queries from the public and promoting a different course of action and thinking in order to reach compliance, Remaining assertive and calm with members of the public at all times Converse with ease with members of the public and provide help or advice in accurate and spoken English Knowledge and understanding of local waste management requirements or waste management legislation practices Administration qualification or customer service equivalent experience or training About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 03, 2026
Seasonal
Connect2Luton are excited to recruit a Waste Compliance Officer on behalf of Luton Borough Council. Main purpose of position: To engage and educate residents on appropriate ways of disposing of household waste - specifically addressing issues of: Bins being left out on pavements Contamination of waste Waste reduction Increasing recycling To use relevant legal powers to secure compliance when intervention and prevention approaches have not secured compliance. You will be responsible to: Under management direction, identify and intervene in areas /locations which repeatedly suffer from bad/poor waste storage and disposal practices. Undertaking direct engagement and education to households to ensure that residents understand the requirements for waste collection and to advise them on appropriate ways of storing and disposing of their waste. Undertake assessments of household's capacity for off-street bin storage and their ability to transfer bins on collection day. Make recommendations to the Refuse team where alternative waste provision such as sack collections are appropriate. Issue and enforce notices under the Environmental Protection Act to ensure compliance with the Council's requirements for household waste storage and collection. Proactively engage and work with residents who continually place out high levels of side waste with the focus on helping them to increase recycling /reuse items and reduce waste to landfill and the presence of any non-contained waste. Use or refer for enforcement action where necessary. Under direction, target high areas of contamination to help prevent snatch back of bins and to advise residents about how to not contaminate bins. Record and update data to ensure accurate key performance indicators are live and relevant. Ensuring evidence is retained and captured to ensure swift legal outcomes in the cases on continues non-compliance. Undertaking other duties that are in line with your remuneration package. Skills and Experience: Experience of dealing with customers both on a face to face, telephone and written basis in a sensitive, polite and effective manner Able to establish facts and use own initiative to take action within defined procedures whilst ensuring accurate and thorough attention to detail Able to plan and prioritise own work to meet deadlines and to produce accurate records of daily actions and meetings Able to use a range of Microsoft computer packages for intelligence, research, case management and general office purposes Able to communicate and engage effectively both in writing and verbally, providing advice and responding to queries from the public and promoting a different course of action and thinking in order to reach compliance, Remaining assertive and calm with members of the public at all times Converse with ease with members of the public and provide help or advice in accurate and spoken English Knowledge and understanding of local waste management requirements or waste management legislation practices Administration qualification or customer service equivalent experience or training About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £34,00. . click apply for full job details
Aug 03, 2026
Full time
Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £34,00. . click apply for full job details
Job Title: Collections Officer Location: London Hybrid 2 days WFH Salary: Up to £35,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: 25 days holiday + public holidays Additional day off for your birthday Charity/voluntary days off Option to buy or sell 5 days holiday Discounted Gym membership Pension scheme Learning and Development budget Employee assistance programme with holistic wellbeing support Lunch and learn sessions Free hot drinks and snacks About the position of the Collections Officer: We're looking for a customer-focused Collections Officer to join a fast-growing fintech within the consumer lending sector. This is an exciting opportunity to join an innovative business that's transforming the way customers manage their finances. You'll play a key role in supporting customers experiencing financial difficulty, helping them find sustainable repayment solutions while delivering fair outcomes and exceptional customer service. If you're empathetic, resilient and passionate about helping customers, this could be the perfect next step in your career. Responsibilities required for the role of Collections Officer: Support customers throughout the collections journey via telephone, email and live chat. Build positive relationships while understanding each customer's individual circumstances. Negotiate affordable repayment plans and appropriate forbearance solutions. Complete income and expenditure assessments to achieve fair customer outcomes. Maintain accurate customer records and ensure all activity is fully documented. Identify vulnerable customers and provide appropriate support. Deliver excellent customer service while meeting FCA and Consumer Duty requirements. Work collaboratively with colleagues to improve customer outcomes and identify process improvements. Experience required for the role of Collections Officer: Previous experience within collections, recoveries or customer support in financial services. Strong communication and negotiation skills across multiple contact channels. Experience supporting customers experiencing financial difficulty. Good understanding of FCA regulations, Consumer Duty and Treating Customers Fairly. Excellent attention to detail with strong organisational skills. Experience using CRM systems and Microsoft Office. A proactive, empathetic and solution-focused approach. For more information regarding the role of Collections Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Aug 02, 2026
Full time
Job Title: Collections Officer Location: London Hybrid 2 days WFH Salary: Up to £35,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: 25 days holiday + public holidays Additional day off for your birthday Charity/voluntary days off Option to buy or sell 5 days holiday Discounted Gym membership Pension scheme Learning and Development budget Employee assistance programme with holistic wellbeing support Lunch and learn sessions Free hot drinks and snacks About the position of the Collections Officer: We're looking for a customer-focused Collections Officer to join a fast-growing fintech within the consumer lending sector. This is an exciting opportunity to join an innovative business that's transforming the way customers manage their finances. You'll play a key role in supporting customers experiencing financial difficulty, helping them find sustainable repayment solutions while delivering fair outcomes and exceptional customer service. If you're empathetic, resilient and passionate about helping customers, this could be the perfect next step in your career. Responsibilities required for the role of Collections Officer: Support customers throughout the collections journey via telephone, email and live chat. Build positive relationships while understanding each customer's individual circumstances. Negotiate affordable repayment plans and appropriate forbearance solutions. Complete income and expenditure assessments to achieve fair customer outcomes. Maintain accurate customer records and ensure all activity is fully documented. Identify vulnerable customers and provide appropriate support. Deliver excellent customer service while meeting FCA and Consumer Duty requirements. Work collaboratively with colleagues to improve customer outcomes and identify process improvements. Experience required for the role of Collections Officer: Previous experience within collections, recoveries or customer support in financial services. Strong communication and negotiation skills across multiple contact channels. Experience supporting customers experiencing financial difficulty. Good understanding of FCA regulations, Consumer Duty and Treating Customers Fairly. Excellent attention to detail with strong organisational skills. Experience using CRM systems and Microsoft Office. A proactive, empathetic and solution-focused approach. For more information regarding the role of Collections Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Title: Collections Officer Location: London Hybrid 2 days WFH Salary: Up to 35,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: 25 days holiday + public holidays Additional day off for your birthday Charity/voluntary days off Option to buy or sell 5 days holiday Discounted Gym membership Pension scheme Learning and Development budget Employee assistance programme with holistic wellbeing support Lunch and learn sessions Free hot drinks and snacks About the position of the Collections Officer: We're looking for a customer-focused Collections Officer to join a fast-growing fintech within the consumer lending sector. This is an exciting opportunity to join an innovative business that's transforming the way customers manage their finances. You'll play a key role in supporting customers experiencing financial difficulty, helping them find sustainable repayment solutions while delivering fair outcomes and exceptional customer service. If you're empathetic, resilient and passionate about helping customers, this could be the perfect next step in your career. Responsibilities required for the role of Collections Officer: Support customers throughout the collections journey via telephone, email and live chat. Build positive relationships while understanding each customer's individual circumstances. Negotiate affordable repayment plans and appropriate forbearance solutions. Complete income and expenditure assessments to achieve fair customer outcomes. Maintain accurate customer records and ensure all activity is fully documented. Identify vulnerable customers and provide appropriate support. Deliver excellent customer service while meeting FCA and Consumer Duty requirements. Work collaboratively with colleagues to improve customer outcomes and identify process improvements. Experience required for the role of Collections Officer: Previous experience within collections, recoveries or customer support in financial services. Strong communication and negotiation skills across multiple contact channels. Experience supporting customers experiencing financial difficulty. Good understanding of FCA regulations, Consumer Duty and Treating Customers Fairly. Excellent attention to detail with strong organisational skills. Experience using CRM systems and Microsoft Office. A proactive, empathetic and solution-focused approach. For more information regarding the role of Collections Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 31, 2026
Full time
Job Title: Collections Officer Location: London Hybrid 2 days WFH Salary: Up to 35,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: 25 days holiday + public holidays Additional day off for your birthday Charity/voluntary days off Option to buy or sell 5 days holiday Discounted Gym membership Pension scheme Learning and Development budget Employee assistance programme with holistic wellbeing support Lunch and learn sessions Free hot drinks and snacks About the position of the Collections Officer: We're looking for a customer-focused Collections Officer to join a fast-growing fintech within the consumer lending sector. This is an exciting opportunity to join an innovative business that's transforming the way customers manage their finances. You'll play a key role in supporting customers experiencing financial difficulty, helping them find sustainable repayment solutions while delivering fair outcomes and exceptional customer service. If you're empathetic, resilient and passionate about helping customers, this could be the perfect next step in your career. Responsibilities required for the role of Collections Officer: Support customers throughout the collections journey via telephone, email and live chat. Build positive relationships while understanding each customer's individual circumstances. Negotiate affordable repayment plans and appropriate forbearance solutions. Complete income and expenditure assessments to achieve fair customer outcomes. Maintain accurate customer records and ensure all activity is fully documented. Identify vulnerable customers and provide appropriate support. Deliver excellent customer service while meeting FCA and Consumer Duty requirements. Work collaboratively with colleagues to improve customer outcomes and identify process improvements. Experience required for the role of Collections Officer: Previous experience within collections, recoveries or customer support in financial services. Strong communication and negotiation skills across multiple contact channels. Experience supporting customers experiencing financial difficulty. Good understanding of FCA regulations, Consumer Duty and Treating Customers Fairly. Excellent attention to detail with strong organisational skills. Experience using CRM systems and Microsoft Office. A proactive, empathetic and solution-focused approach. For more information regarding the role of Collections Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Linear Recruitment Ltd
Annfield Plain, County Durham
Finance Manager Location: Durham Job Type: Full-Time, Permanent Salary: £40k base + Package About The Company Our client are a well-established construction contractor delivering high-quality projects across the residential, commercial, and industrial sectors. Due to continued growth, they are seeking an experienced and highly organised Finance Manager to oversee our day-to-day financial operations and support the continued success of the business. The Role As Finance Manager, you will be responsible for managing the company's financial administration, ensuring accurate payroll processing, maintaining supplier payments, and supporting the financial health of the business. This is a hands-on role requiring excellent attention to detail, strong organisational skills, and experience within the construction industry. Key Responsibilities Manage weekly and monthly payroll, ensuring employees and subcontractors are paid accurately and on time. Process and authorise supplier invoices and payments. Maintain purchase and sales ledgers. Reconcile bank accounts and company credit cards. Monitor cash flow and prepare regular financial reports. Manage CIS deductions and submissions where applicable. Prepare VAT returns and assist with year-end accounts. Work closely with external accountants and auditors. Ensure compliance with HMRC regulations and financial legislation. Oversee credit control and manage customer payment collections. Produce management accounts and provide financial insights to senior management. Support budgeting, forecasting, and financial planning. Maintain accurate financial records using accounting software. Requirements Proven experience as a Finance Manager, Finance Officer, or Senior Bookkeeper. Previous experience within the construction industry is highly desirable. Strong knowledge of payroll, accounts payable, VAT, and CIS. Experience using accounting software such as Sage, Xero, QuickBooks, or similar. Excellent understanding of Microsoft Excel. Strong organisational skills with exceptional attention to detail. Ability to manage multiple priorities and meet deadlines. Excellent communication and interpersonal skills. AAT qualified, part-qualified ACCA/CIMA, or equivalent is desirable but not essential. What They Offer Competitive salary. Company pension scheme. Paid holidays. Opportunities for professional development. Supportive and friendly working environment. Long-term career progression within a growing construction business.
Jul 31, 2026
Full time
Finance Manager Location: Durham Job Type: Full-Time, Permanent Salary: £40k base + Package About The Company Our client are a well-established construction contractor delivering high-quality projects across the residential, commercial, and industrial sectors. Due to continued growth, they are seeking an experienced and highly organised Finance Manager to oversee our day-to-day financial operations and support the continued success of the business. The Role As Finance Manager, you will be responsible for managing the company's financial administration, ensuring accurate payroll processing, maintaining supplier payments, and supporting the financial health of the business. This is a hands-on role requiring excellent attention to detail, strong organisational skills, and experience within the construction industry. Key Responsibilities Manage weekly and monthly payroll, ensuring employees and subcontractors are paid accurately and on time. Process and authorise supplier invoices and payments. Maintain purchase and sales ledgers. Reconcile bank accounts and company credit cards. Monitor cash flow and prepare regular financial reports. Manage CIS deductions and submissions where applicable. Prepare VAT returns and assist with year-end accounts. Work closely with external accountants and auditors. Ensure compliance with HMRC regulations and financial legislation. Oversee credit control and manage customer payment collections. Produce management accounts and provide financial insights to senior management. Support budgeting, forecasting, and financial planning. Maintain accurate financial records using accounting software. Requirements Proven experience as a Finance Manager, Finance Officer, or Senior Bookkeeper. Previous experience within the construction industry is highly desirable. Strong knowledge of payroll, accounts payable, VAT, and CIS. Experience using accounting software such as Sage, Xero, QuickBooks, or similar. Excellent understanding of Microsoft Excel. Strong organisational skills with exceptional attention to detail. Ability to manage multiple priorities and meet deadlines. Excellent communication and interpersonal skills. AAT qualified, part-qualified ACCA/CIMA, or equivalent is desirable but not essential. What They Offer Competitive salary. Company pension scheme. Paid holidays. Opportunities for professional development. Supportive and friendly working environment. Long-term career progression within a growing construction business.
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Jul 31, 2026
Full time
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Jul 31, 2026
Full time
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Admin Support Officer Location: Bangor, Wales Pay: 13.96 per hour Contract: 37 hours per week, Monday-Friday until 31st March 2027 We are currently recruiting for an Admin Support Officer to join a busy and supportive team based in Bangor, Wales. This is a fantastic opportunity for an organised and proactive individual who enjoys variety in their day-to-day work and takes pride in providing excellent administrative support. This is a varied role where no two days are the same. You'll be supporting senior colleagues, coordinating logistics, managing administrative tasks, and helping ensure the smooth running of operational activities. Key Responsibilities Providing comprehensive administrative support to the wider team Assisting senior colleagues with operational activities and field-based work Organising and coordinating courier collections and deliveries Ordering equipment, supplies and PPE as required Maintaining accurate records and documentation Liaising with internal teams, suppliers and external stakeholders Coordinating vehicle servicing, maintenance appointments and cleaning schedules Driving fleet vehicles to and from servicing and cleaning appointments Supporting the team with general office administration and ad-hoc tasks About You We're looking for someone who is: An experienced administrator with strong organisational skills A confident and professional communicator, both verbally and in writing Able to manage multiple tasks and prioritise workload effectively Comfortable working independently as well as part of a team Proactive, flexible and willing to support colleagues where needed Competent in Microsoft Office applications, including Outlook, Word and Excel Essential Requirements Full UK Driving Licence Previous administrative experience Strong communication and interpersonal skills Ability to drive fleet vehicles as part of the role Good attention to detail and organisational skills
Jul 31, 2026
Seasonal
Admin Support Officer Location: Bangor, Wales Pay: 13.96 per hour Contract: 37 hours per week, Monday-Friday until 31st March 2027 We are currently recruiting for an Admin Support Officer to join a busy and supportive team based in Bangor, Wales. This is a fantastic opportunity for an organised and proactive individual who enjoys variety in their day-to-day work and takes pride in providing excellent administrative support. This is a varied role where no two days are the same. You'll be supporting senior colleagues, coordinating logistics, managing administrative tasks, and helping ensure the smooth running of operational activities. Key Responsibilities Providing comprehensive administrative support to the wider team Assisting senior colleagues with operational activities and field-based work Organising and coordinating courier collections and deliveries Ordering equipment, supplies and PPE as required Maintaining accurate records and documentation Liaising with internal teams, suppliers and external stakeholders Coordinating vehicle servicing, maintenance appointments and cleaning schedules Driving fleet vehicles to and from servicing and cleaning appointments Supporting the team with general office administration and ad-hoc tasks About You We're looking for someone who is: An experienced administrator with strong organisational skills A confident and professional communicator, both verbally and in writing Able to manage multiple tasks and prioritise workload effectively Comfortable working independently as well as part of a team Proactive, flexible and willing to support colleagues where needed Competent in Microsoft Office applications, including Outlook, Word and Excel Essential Requirements Full UK Driving Licence Previous administrative experience Strong communication and interpersonal skills Ability to drive fleet vehicles as part of the role Good attention to detail and organisational skills
Complaints Officer (Operations) Location: Braintree, Essex Rate: £17.62 PAYE / £22.59 Umbrella per hour Contract: Temporary 6 Months Hours: Full-Time, 37 Hours per Week Working Pattern: Office-based, 5 days per week The Opportunity We are looking to recruit a Complaints Officer (Operations) to support the management of complaints within its new waste and recycling collection service. This is an excellent opportunity for an experienced complaints professional who is passionate about delivering excellent customer service, resolving issues effectively, and contributing to continuous service improvement. As the Complaints Officer, you will: Investigate and respond to Stage 1 Operations complaints, ensuring responses are accurate, comprehensive, and issued within agreed timescales. Work closely with the Waste Team, Waste Minimisation and Sustainability Team, and operational managers to gather relevant information and resolve complaints efficiently. Ensure complaint responses are aligned with council policies, procedures, and best practice. Promote a positive complaints handling culture across Operations by providing guidance and refresher training where required. Maintain accurate records of complaints and supporting documentation on the complaints database. Provide administrative support to the Operations team as required. Coordinate appropriate support for vulnerable customers and those with additional needs. Monitor customer satisfaction, identify trends, and make recommendations for service improvements. Develop a thorough understanding of the systems used within Operations for waste and recycling collections and document management. To be successful in this role, you will have: Strong investigative, analytical, and problem-solving skills. The ability to assess whether policies and procedures have been followed correctly. Excellent written and verbal communication skills. Good working knowledge of Microsoft Office, including Word, Excel, and Outlook. Please note that due to the nature of this role, the successful candidate will be required to work on-site in Braintree five days per week. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jul 30, 2026
Contractor
Complaints Officer (Operations) Location: Braintree, Essex Rate: £17.62 PAYE / £22.59 Umbrella per hour Contract: Temporary 6 Months Hours: Full-Time, 37 Hours per Week Working Pattern: Office-based, 5 days per week The Opportunity We are looking to recruit a Complaints Officer (Operations) to support the management of complaints within its new waste and recycling collection service. This is an excellent opportunity for an experienced complaints professional who is passionate about delivering excellent customer service, resolving issues effectively, and contributing to continuous service improvement. As the Complaints Officer, you will: Investigate and respond to Stage 1 Operations complaints, ensuring responses are accurate, comprehensive, and issued within agreed timescales. Work closely with the Waste Team, Waste Minimisation and Sustainability Team, and operational managers to gather relevant information and resolve complaints efficiently. Ensure complaint responses are aligned with council policies, procedures, and best practice. Promote a positive complaints handling culture across Operations by providing guidance and refresher training where required. Maintain accurate records of complaints and supporting documentation on the complaints database. Provide administrative support to the Operations team as required. Coordinate appropriate support for vulnerable customers and those with additional needs. Monitor customer satisfaction, identify trends, and make recommendations for service improvements. Develop a thorough understanding of the systems used within Operations for waste and recycling collections and document management. To be successful in this role, you will have: Strong investigative, analytical, and problem-solving skills. The ability to assess whether policies and procedures have been followed correctly. Excellent written and verbal communication skills. Good working knowledge of Microsoft Office, including Word, Excel, and Outlook. Please note that due to the nature of this role, the successful candidate will be required to work on-site in Braintree five days per week. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
A fantastic opportunity has arisen for an experienced and proactive Credit Controller to join their busy finance team. This is an excellent opportunity for someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently and professionally. This is a fixed term contract initially for 6 months As the Credit Controller you will be responsible for managing a portfolio of customer accounts, reducing early defaults and arears whilst delivering excellent customer service. Job Description: As the Credit Controller, you will proactively manage and collect outstanding customer debt Contact customers by telephone, email and letter to resolve overdue accounts As the Credit Controller, you will allocate incoming payments accurately Reconcile customer accounts and investigate any payment discrepancies, ensuring these are resolved quickly Build and maintain positive working relationships with customers Provide updates to management and, where required, generate MI reports Update customer account information, ensuring it is accurate and up to date Experience in consumer debt collection as well as trade-to-trade is advantageous Experience in construction, plant hire, machinery/equipment sales environment ideal, but not essential Candidate Requirements: A proven background working as a Credit Controller or in Accounts Receivable is essential for the role Experience with consumer debt collection would be an advantage Strong negotiation skills Knowledge of creditworthiness & credit monitoring procedures Excellent communication with the ability to build relationships Strong attention to detail with good problem-solving abilities Confident working with Microsoft Excel and finance systems Ability to prioritise workload and manage multiple accounts Professional and confident telephone manner Organised with excellent time management skills Able to work independently as well as part of a team Client is an asset finance FCA-approved lender (trade-to-trade and consumer/Regulated by the Consumer Credit Act), serving customers in the construction, agricultural, and commercial vehicles sectors This role is commutable from: Stoke on Trent, Newcastle under Lyme, Stone, Uttoxeter, Derby, Tean, Cheadle, Creswell, Eccleshall, Burton on Trent, Stafford, Cannock, Staffs Moorlands, Rugeley, Blythe Bridge, and surrounding areas This role would suit candidates with the following experience: Credit Controller, Senior Credit Controller, Credit Control, Credit Control Officer, Credit Collections, Accounts Receivable, Accounts Receivable Clerk, AR Clerk, Sales Ledger Clerk, Credit & Collections, Collections Officer, Collections Advisor Hours: Monday Friday 8:30 AM 4:45 PM Salary: Circa £36,000 Benefits : Subsidised gym onsite at HQ Private Dental Pension 15% employer contribution Free parking Holidays: 25 + BH Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Jul 30, 2026
Contractor
A fantastic opportunity has arisen for an experienced and proactive Credit Controller to join their busy finance team. This is an excellent opportunity for someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently and professionally. This is a fixed term contract initially for 6 months As the Credit Controller you will be responsible for managing a portfolio of customer accounts, reducing early defaults and arears whilst delivering excellent customer service. Job Description: As the Credit Controller, you will proactively manage and collect outstanding customer debt Contact customers by telephone, email and letter to resolve overdue accounts As the Credit Controller, you will allocate incoming payments accurately Reconcile customer accounts and investigate any payment discrepancies, ensuring these are resolved quickly Build and maintain positive working relationships with customers Provide updates to management and, where required, generate MI reports Update customer account information, ensuring it is accurate and up to date Experience in consumer debt collection as well as trade-to-trade is advantageous Experience in construction, plant hire, machinery/equipment sales environment ideal, but not essential Candidate Requirements: A proven background working as a Credit Controller or in Accounts Receivable is essential for the role Experience with consumer debt collection would be an advantage Strong negotiation skills Knowledge of creditworthiness & credit monitoring procedures Excellent communication with the ability to build relationships Strong attention to detail with good problem-solving abilities Confident working with Microsoft Excel and finance systems Ability to prioritise workload and manage multiple accounts Professional and confident telephone manner Organised with excellent time management skills Able to work independently as well as part of a team Client is an asset finance FCA-approved lender (trade-to-trade and consumer/Regulated by the Consumer Credit Act), serving customers in the construction, agricultural, and commercial vehicles sectors This role is commutable from: Stoke on Trent, Newcastle under Lyme, Stone, Uttoxeter, Derby, Tean, Cheadle, Creswell, Eccleshall, Burton on Trent, Stafford, Cannock, Staffs Moorlands, Rugeley, Blythe Bridge, and surrounding areas This role would suit candidates with the following experience: Credit Controller, Senior Credit Controller, Credit Control, Credit Control Officer, Credit Collections, Accounts Receivable, Accounts Receivable Clerk, AR Clerk, Sales Ledger Clerk, Credit & Collections, Collections Officer, Collections Advisor Hours: Monday Friday 8:30 AM 4:45 PM Salary: Circa £36,000 Benefits : Subsidised gym onsite at HQ Private Dental Pension 15% employer contribution Free parking Holidays: 25 + BH Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Jul 29, 2026
Full time
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Debt Recovery Officer (Temp to Perm) Salary: 12.71 per hour Location: Southend Job Type: Temporary to Permanent Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting for a Debt Recovery Officer to join a busy and growing organisation on a temporary-to-permanent basis . This is an excellent opportunity for an experienced collections, debt recovery or credit control professional who is looking to demonstrate their abilities within a supportive team and secure a permanent position. The successful candidate will be responsible for managing and recovering outstanding debt, liaising with customers by telephone and email, maintaining accurate records and producing regular reports. This role requires a proactive individual with excellent communication skills, strong attention to detail and the ability to work independently. Key Responsibilities Contact customers via telephone and email to recover outstanding debt. Negotiate payment arrangements and ensure timely collection of overdue balances. Maintain accurate records and update internal systems and client portals. Produce and maintain daily, weekly and monthly debt reports. Escalate aged debt and complex cases where appropriate. Ensure all activities are carried out in line with company procedures and client requirements. Handle inbound and outbound calls professionally and efficiently. Provide administrative support to the wider team when required. Monitor accounts and proactively identify collection opportunities. Skills & Experience Required Previous experience within Debt Recovery, Collections, Credit Control or Accounts Receivable. Strong telephone communication and negotiation skills. Confident managing difficult conversations and resolving payment issues. Excellent organisational and administrative abilities. Good working knowledge of Microsoft Excel. Strong attention to detail and accuracy. Ability to prioritise workload and manage multiple accounts effectively. Self-motivated with the ability to work independently. Professional and customer-focused approach. What We're Looking For The ideal candidate will be resilient, proactive and results-driven, with a proven track record of successfully recovering outstanding debt while maintaining positive customer relationships. You will be comfortable working in a fast-paced environment and able to manage your own workload with minimal supervision. Why Apply? Opportunity to secure a permanent role following a successful temporary period. Join a growing and supportive business. Varied role combining collections, customer service, administration and reporting. Immediate start available for the right candidate. Apply Now If you have experience within debt recovery, collections or credit control and are looking for your next opportunity, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 28, 2026
Seasonal
Debt Recovery Officer (Temp to Perm) Salary: 12.71 per hour Location: Southend Job Type: Temporary to Permanent Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting for a Debt Recovery Officer to join a busy and growing organisation on a temporary-to-permanent basis . This is an excellent opportunity for an experienced collections, debt recovery or credit control professional who is looking to demonstrate their abilities within a supportive team and secure a permanent position. The successful candidate will be responsible for managing and recovering outstanding debt, liaising with customers by telephone and email, maintaining accurate records and producing regular reports. This role requires a proactive individual with excellent communication skills, strong attention to detail and the ability to work independently. Key Responsibilities Contact customers via telephone and email to recover outstanding debt. Negotiate payment arrangements and ensure timely collection of overdue balances. Maintain accurate records and update internal systems and client portals. Produce and maintain daily, weekly and monthly debt reports. Escalate aged debt and complex cases where appropriate. Ensure all activities are carried out in line with company procedures and client requirements. Handle inbound and outbound calls professionally and efficiently. Provide administrative support to the wider team when required. Monitor accounts and proactively identify collection opportunities. Skills & Experience Required Previous experience within Debt Recovery, Collections, Credit Control or Accounts Receivable. Strong telephone communication and negotiation skills. Confident managing difficult conversations and resolving payment issues. Excellent organisational and administrative abilities. Good working knowledge of Microsoft Excel. Strong attention to detail and accuracy. Ability to prioritise workload and manage multiple accounts effectively. Self-motivated with the ability to work independently. Professional and customer-focused approach. What We're Looking For The ideal candidate will be resilient, proactive and results-driven, with a proven track record of successfully recovering outstanding debt while maintaining positive customer relationships. You will be comfortable working in a fast-paced environment and able to manage your own workload with minimal supervision. Why Apply? Opportunity to secure a permanent role following a successful temporary period. Join a growing and supportive business. Varied role combining collections, customer service, administration and reporting. Immediate start available for the right candidate. Apply Now If you have experience within debt recovery, collections or credit control and are looking for your next opportunity, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Collections Assistant Location: Birmingham Salary: £24,521 - £26,093 per annum - SS1 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: To carry out debt collection activities efficiently and effectively in line with the current organisation's policies and procedures. To monitor assigned accounts and identify overdue payments or unallocated balances. The role will involve communicating with debtors via phone, email and in person to determine the reasons for non-payment and following processes to find resolutions. The successful candidate will demonstrate: Excellent customer service Accuracy and attention to detail Problem solving & finance experience Ability to work on own initiative and part of a team So, if you are interested in joining us, apply now. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 2nd August 2026. Interview Date - TBC. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Credit Controller, Accounts Receivable Officer, Collections Officer, Debt Recovery Officer, Credit Control Administrator, Accounts Receivable Administrator, Finance Assistant, Finance Officer, Billing and Collections Officer, Revenue Officer, Income Recovery Officer, Customer Accounts Officer, will also be considered for this role.
Jul 28, 2026
Full time
Job Title: Collections Assistant Location: Birmingham Salary: £24,521 - £26,093 per annum - SS1 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: To carry out debt collection activities efficiently and effectively in line with the current organisation's policies and procedures. To monitor assigned accounts and identify overdue payments or unallocated balances. The role will involve communicating with debtors via phone, email and in person to determine the reasons for non-payment and following processes to find resolutions. The successful candidate will demonstrate: Excellent customer service Accuracy and attention to detail Problem solving & finance experience Ability to work on own initiative and part of a team So, if you are interested in joining us, apply now. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 2nd August 2026. Interview Date - TBC. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Credit Controller, Accounts Receivable Officer, Collections Officer, Debt Recovery Officer, Credit Control Administrator, Accounts Receivable Administrator, Finance Assistant, Finance Officer, Billing and Collections Officer, Revenue Officer, Income Recovery Officer, Customer Accounts Officer, will also be considered for this role.
Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates , supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high-quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face-to-face appointments. Process and maintain accurate Council Tax and Business Rates records, ensuring all updates comply with relevant legislation and council policy. Set up new accounts, apply reductions, exemptions, discounts, and reliefs, and action refunds where appropriate. Negotiate and agree payment arrangements with customers, including post-summons cases. Support court hearings by interviewing customers, making informed decisions, and preparing documentation. Implement recovery action to maximise revenue for the Council. Liaise with internal teams and external partners such as the Valuation Office, DWP, solicitors, voluntary groups, and more. Use key systems (Northgate, Iclipse, CRM, tracing tools etc.) to update records and investigate customer circumstances. Contribute to service improvement, team meetings, and cross-departmental projects. About You We're looking for someone who: Has excellent verbal and written communication skills. Is comfortable interpreting complex legislation and applying it accurately. Can manage their own workload and meet deadlines in a fast-paced environment. Demonstrates strong numerical ability and attention to detail. Is IT-literate and confident using multiple systems. Works well both independently and as part of a team. Brings a customer-centric attitude with a commitment to equality, diversity and inclusion. Experience in revenues, collections, local taxation, or recovery work is highly desirable, with opportunities for skilled candidates to undertake more advanced responsibilities. Why Join Us? Play a key role in supporting vital public services within the community. Work in a collaborative environment with opportunities for training, development, and progression. Contribute to service improvements and help shape customer experience. Be part of an organisation committed to diversity, sustainability, and staff wellbeing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jul 27, 2026
Seasonal
Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates , supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high-quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face-to-face appointments. Process and maintain accurate Council Tax and Business Rates records, ensuring all updates comply with relevant legislation and council policy. Set up new accounts, apply reductions, exemptions, discounts, and reliefs, and action refunds where appropriate. Negotiate and agree payment arrangements with customers, including post-summons cases. Support court hearings by interviewing customers, making informed decisions, and preparing documentation. Implement recovery action to maximise revenue for the Council. Liaise with internal teams and external partners such as the Valuation Office, DWP, solicitors, voluntary groups, and more. Use key systems (Northgate, Iclipse, CRM, tracing tools etc.) to update records and investigate customer circumstances. Contribute to service improvement, team meetings, and cross-departmental projects. About You We're looking for someone who: Has excellent verbal and written communication skills. Is comfortable interpreting complex legislation and applying it accurately. Can manage their own workload and meet deadlines in a fast-paced environment. Demonstrates strong numerical ability and attention to detail. Is IT-literate and confident using multiple systems. Works well both independently and as part of a team. Brings a customer-centric attitude with a commitment to equality, diversity and inclusion. Experience in revenues, collections, local taxation, or recovery work is highly desirable, with opportunities for skilled candidates to undertake more advanced responsibilities. Why Join Us? Play a key role in supporting vital public services within the community. Work in a collaborative environment with opportunities for training, development, and progression. Contribute to service improvements and help shape customer experience. Be part of an organisation committed to diversity, sustainability, and staff wellbeing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Are you an ambitious individual looking to make your mark as a Collections Advisor? Our client, a leading provider of debt litigation and recovery services, is on the hunt for talented Case Managers to join their Collections and Customer Support Teams. This is your chance to be part of a dynamic firm that collaborates with some of the biggest names in the financial industry. This role offers an annual salary between 25,800. You'll enjoy a range of perks, including 25 days of holiday and a hybrid working model. Plus, there's a competitive bonus structure to reward your hard work. Our client is a top player in the debt litigation and recovery sector, partnering with major financial industry names. They pride themselves on delivering professional and fair debt recovery services, ensuring customer satisfaction and compliance. As a Collections Advisor, you'll be responsible for: Managing case files and ensuring their progression. Negotiating repayment terms and settlement options. Handling your own portfolio with a focus on fair customer outcomes. Making challenging decisions and escalating cases through the legal process. Acting as the first point of contact for incoming customer calls. Package and Benefits: The Collections Advisor role comes with a comprehensive package: Annual salary of 25,800 Office hours Mon - Fri 25 days of holiday, and no work on Bank Holidays. Hybrid working arrangement. Medicash health benefits. Competitive bonus structure. Birthday lunches and summer/Christmas parties. Free parking. The ideal Collections Advisor should have: Experience in the debt recovery industry or a contact centre. Excellent communication skills and a clear telephone manner. The ability to set priorities and work independently. Self-motivation, enthusiasm, and a conscientious approach. Availability to work 37.5 hours per week, Monday to Friday, with a mix of home and office-based work. If you're interested in roles such as Debt Recovery Specialist, Customer Service Advisor, Case Manager, Collections Officer, or Contact Centre Agent, this Collections Advisor position could be the perfect fit for you. If you're ready to take on the challenge and grow your career as a Collections Advisor, this is the opportunity you've been waiting for. Apply now and become part of a leading firm in the debt recovery industry.
Oct 07, 2025
Full time
Are you an ambitious individual looking to make your mark as a Collections Advisor? Our client, a leading provider of debt litigation and recovery services, is on the hunt for talented Case Managers to join their Collections and Customer Support Teams. This is your chance to be part of a dynamic firm that collaborates with some of the biggest names in the financial industry. This role offers an annual salary between 25,800. You'll enjoy a range of perks, including 25 days of holiday and a hybrid working model. Plus, there's a competitive bonus structure to reward your hard work. Our client is a top player in the debt litigation and recovery sector, partnering with major financial industry names. They pride themselves on delivering professional and fair debt recovery services, ensuring customer satisfaction and compliance. As a Collections Advisor, you'll be responsible for: Managing case files and ensuring their progression. Negotiating repayment terms and settlement options. Handling your own portfolio with a focus on fair customer outcomes. Making challenging decisions and escalating cases through the legal process. Acting as the first point of contact for incoming customer calls. Package and Benefits: The Collections Advisor role comes with a comprehensive package: Annual salary of 25,800 Office hours Mon - Fri 25 days of holiday, and no work on Bank Holidays. Hybrid working arrangement. Medicash health benefits. Competitive bonus structure. Birthday lunches and summer/Christmas parties. Free parking. The ideal Collections Advisor should have: Experience in the debt recovery industry or a contact centre. Excellent communication skills and a clear telephone manner. The ability to set priorities and work independently. Self-motivation, enthusiasm, and a conscientious approach. Availability to work 37.5 hours per week, Monday to Friday, with a mix of home and office-based work. If you're interested in roles such as Debt Recovery Specialist, Customer Service Advisor, Case Manager, Collections Officer, or Contact Centre Agent, this Collections Advisor position could be the perfect fit for you. If you're ready to take on the challenge and grow your career as a Collections Advisor, this is the opportunity you've been waiting for. Apply now and become part of a leading firm in the debt recovery industry.
About Our Client At London Museum, we believe arts, culture, and heritage are central to shaping a vibrant, informed, and connected society. Our collections not only reflect where we've come from but help us imagine where we're going. Founded through the unification of London Museum (originally established in 1912) and the Guildhall Museum (dating back to 1826), we became London Museum in 2024-a new chapter rooted in a rich legacy.As one of the capital's most important cultural institutions, we are proud to house a diverse and historic collection that continues to educate, inspire, and connect people of all backgrounds. Through our exhibitions, events, and education programmes, we aim to make London's story accessible to everyone. Underpinning all of this is a need for robust financial management and strategic planning.With an ambitious new vision in place, including major capital developments and enhanced programming, London Museum is now looking for a talented Head of Finance to lead on financial strategy and operations. This role offers a unique opportunity to shape the future of the Museum and play a key role in ensuring long-term sustainability and excellence. Job Description You will lead the Finance Department, overseeing financial planning, budgeting, reporting, and control. You'll ensure compliance with relevant policies and regulations, while promoting financial best practices across the Museum. Lead and oversee all financial functions including accounting, reporting, budgeting, forecasting, and compliance with financial regulations. Provide strategic leadership to the finance team and collaborate with budget managers and the Executive Team on annual budgets and financial planning. Produce timely monthly management accounts, financial statements, and manage the full external audit process. Maintain and update key financial policies and ensure adherence to governance standards and audit recommendations. Liaise with external stakeholders such as the City of London Corporation, GLA finance team, and auditors to optimise funding and financial processes. Support project finance activities including budget preparation, expenditure monitoring, VAT recovery, and risk management, particularly for the New Museum programme. Prepare and present financial reports, board papers, and strategic financial forecasts; deputise for the Chief Financial Officer as required. Manage corporate administration tasks including insurance, risk management, and statutory company secretarial duties such as Charity Commission filings. The Successful Applicant Qualified accountant (CCAB or equivalent) with proven senior financial leadership in a complex organisation. Experienced team leader, with a track record of developing and motivating finance professionals. Strong technical and systems expertise, including financial reporting, audits, project accounting, and use of accounting software. Excellent communicator and strategic thinker, with the ability to influence at all levels and support organisational planning. Commercially focused, with experience managing multiple funding sources, driving efficiencies, and enabling growth. What's on Offer Location: London Terms: Full-time, Permanent Salary: £70,046 to £72,120 per annum plus benefits Reports to: Chief Financial Officer Responsible for: A team of up to 8, including 4 direct reports Contact Maria De Gracia Quote job ref JN-408Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Oct 01, 2025
Full time
About Our Client At London Museum, we believe arts, culture, and heritage are central to shaping a vibrant, informed, and connected society. Our collections not only reflect where we've come from but help us imagine where we're going. Founded through the unification of London Museum (originally established in 1912) and the Guildhall Museum (dating back to 1826), we became London Museum in 2024-a new chapter rooted in a rich legacy.As one of the capital's most important cultural institutions, we are proud to house a diverse and historic collection that continues to educate, inspire, and connect people of all backgrounds. Through our exhibitions, events, and education programmes, we aim to make London's story accessible to everyone. Underpinning all of this is a need for robust financial management and strategic planning.With an ambitious new vision in place, including major capital developments and enhanced programming, London Museum is now looking for a talented Head of Finance to lead on financial strategy and operations. This role offers a unique opportunity to shape the future of the Museum and play a key role in ensuring long-term sustainability and excellence. Job Description You will lead the Finance Department, overseeing financial planning, budgeting, reporting, and control. You'll ensure compliance with relevant policies and regulations, while promoting financial best practices across the Museum. Lead and oversee all financial functions including accounting, reporting, budgeting, forecasting, and compliance with financial regulations. Provide strategic leadership to the finance team and collaborate with budget managers and the Executive Team on annual budgets and financial planning. Produce timely monthly management accounts, financial statements, and manage the full external audit process. Maintain and update key financial policies and ensure adherence to governance standards and audit recommendations. Liaise with external stakeholders such as the City of London Corporation, GLA finance team, and auditors to optimise funding and financial processes. Support project finance activities including budget preparation, expenditure monitoring, VAT recovery, and risk management, particularly for the New Museum programme. Prepare and present financial reports, board papers, and strategic financial forecasts; deputise for the Chief Financial Officer as required. Manage corporate administration tasks including insurance, risk management, and statutory company secretarial duties such as Charity Commission filings. The Successful Applicant Qualified accountant (CCAB or equivalent) with proven senior financial leadership in a complex organisation. Experienced team leader, with a track record of developing and motivating finance professionals. Strong technical and systems expertise, including financial reporting, audits, project accounting, and use of accounting software. Excellent communicator and strategic thinker, with the ability to influence at all levels and support organisational planning. Commercially focused, with experience managing multiple funding sources, driving efficiencies, and enabling growth. What's on Offer Location: London Terms: Full-time, Permanent Salary: £70,046 to £72,120 per annum plus benefits Reports to: Chief Financial Officer Responsible for: A team of up to 8, including 4 direct reports Contact Maria De Gracia Quote job ref JN-408Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
