Customer Service Resolution Officer Location: Stafford (Office Based) Salary: 15.00 - 20.00 per hour (depending on payment type) Contract: Temporary (with potential opportunities available) Hours: Full-time - 36 hours per week Following opening hours: Monday to Thursday: 8:30am to 5:00pm Friday: 8:30am to 4:00pm Are you passionate about delivering outstanding customer service? Sellick Partnership are supporting a well-established housing association to recruit a proactive and customer-focused Customer Service Resolution Officer to join their Customer Experience team in Stafford. If you're an experienced customer service professional who enjoys solving problems, supporting customers through challenging situations and making a genuine difference, we'd love to hear from you. This is a varied and rewarding role where you'll be the first point of contact for customers, taking ownership of enquiries and resolving issues quickly and effectively while delivering an exceptional customer experience. The Role As a Customer Service Resolution Officer, you'll provide a high-quality first-contact resolution service across a range of communication channels. You'll work closely with colleagues across the organisation to resolve enquiries, coordinate repairs, support customers through complaints and ensure every interaction reflects our commitment to excellent customer service. You'll play a key role in helping the organisation achieve its priorities by: Delivering more for our customers. Supporting the delivery of high-quality housing services. Contributing to a positive and inclusive workplace culture. Helping drive continuous service improvement. Delivering an outstanding customer experience every day. Key Responsibilities In this role, you will: Deliver an exceptional first-contact resolution service via telephone, email and other communication channels. Take ownership of customer enquiries, resolving issues wherever possible at the first point of contact. Provide a professional, friendly and empathetic service, putting customers at the heart of every interaction. Accurately record customer contacts, ensuring all information, actions and follow-up work are completed in line with procedures. Coordinate the Same Day Repairs Service by effectively scheduling and utilising repair resources. Manage repair appointments and support workflows including Damp, Mould and Condensation follow-on works. Recognise vulnerable customers and identify safeguarding concerns, domestic abuse, anti-social behaviour or unsafe properties, escalating concerns immediately through the appropriate channels. Essential Previous experience working within a customer service environment. A genuine customer-first approach with a passion for delivering outstanding service. Excellent communication skills, both written and verbal. Strong empathy, patience and the ability to build rapport with a wide range of customers. Excellent problem-solving skills with the confidence to make informed decisions. The ability to remain calm and professional when dealing with difficult or emotional situations. Strong organisational skills and the ability to multitask in a busy environment. Good IT skills with the ability to learn new systems quickly. A positive attitude, resilience and enthusiasm. The ability to work collaboratively within a team while taking ownership of your own workload. A commitment to equality, diversity and inclusion. Desirable Experience working within a contact centre or housing environment. Experience coordinating repairs or property maintenance services. Knowledge of social housing and the challenges facing the sector. Understanding of the diverse needs of customers and vulnerable individuals. Experience identifying service improvements and contributing to continuous improvement initiatives. Additional Responsibilities As part of this role, you'll also: Promote a positive Health and Safety culture and ensure all policies and procedures are followed. Maintain the highest standards of confidentiality and comply fully with GDPR and Data Protection legislation. Complete all mandatory training relevant to your role. Undertake any other reasonable duties appropriate to the role as required by the business. You'll also be comfortable working at pace, adapting to changing priorities and communicating effectively with customers and colleagues across the organisation. If you're passionate about delivering exceptional customer service, enjoy solving problems and want to be part of a team that puts customers first, we'd love to hear from you. Apply today or contact Josh Meek at Sellick Partnership Ltd Derby officer for further information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 31, 2026
Contractor
Customer Service Resolution Officer Location: Stafford (Office Based) Salary: 15.00 - 20.00 per hour (depending on payment type) Contract: Temporary (with potential opportunities available) Hours: Full-time - 36 hours per week Following opening hours: Monday to Thursday: 8:30am to 5:00pm Friday: 8:30am to 4:00pm Are you passionate about delivering outstanding customer service? Sellick Partnership are supporting a well-established housing association to recruit a proactive and customer-focused Customer Service Resolution Officer to join their Customer Experience team in Stafford. If you're an experienced customer service professional who enjoys solving problems, supporting customers through challenging situations and making a genuine difference, we'd love to hear from you. This is a varied and rewarding role where you'll be the first point of contact for customers, taking ownership of enquiries and resolving issues quickly and effectively while delivering an exceptional customer experience. The Role As a Customer Service Resolution Officer, you'll provide a high-quality first-contact resolution service across a range of communication channels. You'll work closely with colleagues across the organisation to resolve enquiries, coordinate repairs, support customers through complaints and ensure every interaction reflects our commitment to excellent customer service. You'll play a key role in helping the organisation achieve its priorities by: Delivering more for our customers. Supporting the delivery of high-quality housing services. Contributing to a positive and inclusive workplace culture. Helping drive continuous service improvement. Delivering an outstanding customer experience every day. Key Responsibilities In this role, you will: Deliver an exceptional first-contact resolution service via telephone, email and other communication channels. Take ownership of customer enquiries, resolving issues wherever possible at the first point of contact. Provide a professional, friendly and empathetic service, putting customers at the heart of every interaction. Accurately record customer contacts, ensuring all information, actions and follow-up work are completed in line with procedures. Coordinate the Same Day Repairs Service by effectively scheduling and utilising repair resources. Manage repair appointments and support workflows including Damp, Mould and Condensation follow-on works. Recognise vulnerable customers and identify safeguarding concerns, domestic abuse, anti-social behaviour or unsafe properties, escalating concerns immediately through the appropriate channels. Essential Previous experience working within a customer service environment. A genuine customer-first approach with a passion for delivering outstanding service. Excellent communication skills, both written and verbal. Strong empathy, patience and the ability to build rapport with a wide range of customers. Excellent problem-solving skills with the confidence to make informed decisions. The ability to remain calm and professional when dealing with difficult or emotional situations. Strong organisational skills and the ability to multitask in a busy environment. Good IT skills with the ability to learn new systems quickly. A positive attitude, resilience and enthusiasm. The ability to work collaboratively within a team while taking ownership of your own workload. A commitment to equality, diversity and inclusion. Desirable Experience working within a contact centre or housing environment. Experience coordinating repairs or property maintenance services. Knowledge of social housing and the challenges facing the sector. Understanding of the diverse needs of customers and vulnerable individuals. Experience identifying service improvements and contributing to continuous improvement initiatives. Additional Responsibilities As part of this role, you'll also: Promote a positive Health and Safety culture and ensure all policies and procedures are followed. Maintain the highest standards of confidentiality and comply fully with GDPR and Data Protection legislation. Complete all mandatory training relevant to your role. Undertake any other reasonable duties appropriate to the role as required by the business. You'll also be comfortable working at pace, adapting to changing priorities and communicating effectively with customers and colleagues across the organisation. If you're passionate about delivering exceptional customer service, enjoy solving problems and want to be part of a team that puts customers first, we'd love to hear from you. Apply today or contact Josh Meek at Sellick Partnership Ltd Derby officer for further information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Neighbourhood Manager . Location: South Wales Start date: ASAP Home-working: Two to Three days per week working from home Length of Contract : 6-month Fixed Term Contract Pay: 42,000 Hours of work: 37 hours per week (Monday to Friday) Your duties in this role would include: Managing a patch of properties, handling estate inspections and reporting any repairs Managing 5 Officers across Newport and Cardiff Overseeing any ASB disputes, mediating between parties and reaching resolution Handling all aspects of lettings, viewings, sign-ups and property allocation Assisting clients to understand their tenancy, any breaches and enabling sustainment Services notices and attending court if required Signposting queries and attending group meetings in relation to letting of properties Liaising with income team if required as well as the maintenance team You must have experience in housing management for this role and have a car If this position is of interest to you and feel you possess the required skills set, please reply to this email and the team will get in touch with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
Jul 31, 2026
Contractor
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Neighbourhood Manager . Location: South Wales Start date: ASAP Home-working: Two to Three days per week working from home Length of Contract : 6-month Fixed Term Contract Pay: 42,000 Hours of work: 37 hours per week (Monday to Friday) Your duties in this role would include: Managing a patch of properties, handling estate inspections and reporting any repairs Managing 5 Officers across Newport and Cardiff Overseeing any ASB disputes, mediating between parties and reaching resolution Handling all aspects of lettings, viewings, sign-ups and property allocation Assisting clients to understand their tenancy, any breaches and enabling sustainment Services notices and attending court if required Signposting queries and attending group meetings in relation to letting of properties Liaising with income team if required as well as the maintenance team You must have experience in housing management for this role and have a car If this position is of interest to you and feel you possess the required skills set, please reply to this email and the team will get in touch with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
Join a growing social housing provider in Wales as a Fire Safety Team Leader, leading a dedicated fire safety team across a diverse portfolio of residential and commercial properties. This is an excellent opportunity to join an organisation that is investing in compliance and resident safety following a major merger, while benefiting from a flexible SMART working arrangement. You'll be joining during an exciting period of growth and change, leading an established team to deliver high standards of fire safety compliance across a varied property portfolio including domestic housing, commercial units and complex buildings. I'd love to see CVs from anyone who has worked as a Fire Safety Team Leader, Fire Safety Manager, Fire Risk Assessor, Fire Safety Officer, Fire Compliance Manager, or in a similar related role. As a Fire Safety Team Leader, you will be: Leading a team of Fire Safety Technicians and Fire Safety Electrical Engineers Managing fire safety compliance across domestic and commercial properties Overseeing fire risk assessment programmes and ensuring remedial actions are completed within statutory timescales Coordinating contractors and managing fire safety projects Carrying out site inspections and maintaining compliance records Supporting the Fire Safety Manager and deputising when required Driving continuous improvement across fire safety processes and procedures I'd love to speak to anyone who has: A relevant fire safety qualification such as NEBOSH Fire, Level 4 Certificate in Fire Risk Assessment Previous experience managing fire safety compliance within social housing or a similar property environment A strong understanding of the Regulatory Reform (Fire Safety) Order 2005 Experience reviewing Fire Risk Assessments and managing remedial actions A full UK driving licence and access to a vehicle for business travel The Fire Safety Team Leader role is offering the following benefits: 45,000 - 46,500 salary SMART hybrid working with a mix of home, office and site-based working Enhanced annual leave starting at 25 days plus bank holidays, increasing with service Excellent pension scheme with generous employer contributions Private medical insurance options Electric vehicle scheme Cycle to Work scheme Health cash plan Women's health support Professional membership support Enhanced maternity, paternity and adoption benefits Excellent work-life balance with flexible working arrangements Excellent long-term career progression opportunities If this Fire Safety Team Leader role sounds like something you'd be interested in, apply now or contact Lexie on (phone number removed) .
Jul 31, 2026
Full time
Join a growing social housing provider in Wales as a Fire Safety Team Leader, leading a dedicated fire safety team across a diverse portfolio of residential and commercial properties. This is an excellent opportunity to join an organisation that is investing in compliance and resident safety following a major merger, while benefiting from a flexible SMART working arrangement. You'll be joining during an exciting period of growth and change, leading an established team to deliver high standards of fire safety compliance across a varied property portfolio including domestic housing, commercial units and complex buildings. I'd love to see CVs from anyone who has worked as a Fire Safety Team Leader, Fire Safety Manager, Fire Risk Assessor, Fire Safety Officer, Fire Compliance Manager, or in a similar related role. As a Fire Safety Team Leader, you will be: Leading a team of Fire Safety Technicians and Fire Safety Electrical Engineers Managing fire safety compliance across domestic and commercial properties Overseeing fire risk assessment programmes and ensuring remedial actions are completed within statutory timescales Coordinating contractors and managing fire safety projects Carrying out site inspections and maintaining compliance records Supporting the Fire Safety Manager and deputising when required Driving continuous improvement across fire safety processes and procedures I'd love to speak to anyone who has: A relevant fire safety qualification such as NEBOSH Fire, Level 4 Certificate in Fire Risk Assessment Previous experience managing fire safety compliance within social housing or a similar property environment A strong understanding of the Regulatory Reform (Fire Safety) Order 2005 Experience reviewing Fire Risk Assessments and managing remedial actions A full UK driving licence and access to a vehicle for business travel The Fire Safety Team Leader role is offering the following benefits: 45,000 - 46,500 salary SMART hybrid working with a mix of home, office and site-based working Enhanced annual leave starting at 25 days plus bank holidays, increasing with service Excellent pension scheme with generous employer contributions Private medical insurance options Electric vehicle scheme Cycle to Work scheme Health cash plan Women's health support Professional membership support Enhanced maternity, paternity and adoption benefits Excellent work-life balance with flexible working arrangements Excellent long-term career progression opportunities If this Fire Safety Team Leader role sounds like something you'd be interested in, apply now or contact Lexie on (phone number removed) .
This role has a starting salary of 22,854 per annum (pro rata to 38,090 FTE), working 21.6 hours per week. This is an 18-month fixed term contract/ secondment opportunity. If you are applying for a secondment, please seek permission from your line manager before applying. We have a great opportunity to join our Health Determinants Research Collaboration team (HDRC Surrey) team as a Communications Officer. HDRC Surrey is all about making Surrey a healthier place to live, by strengthening how local government generates and uses research to shape decisions that truly reflect the needs of the community. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role You will lead the delivery of the HDRC Surrey communications function, ensuring that research, learning and impact are communicated effectively to a wide range of audiences. This will involve creating engaging content such as case studies, blogs and newsletters to support the sharing of research and insights, managing HDRC Surrey's digital channels including its website, SharePoint and social media platforms, and ensuring that research findings are presented in clear, accessible and engaging ways. You will also promote events, training and wider programme activity, while maintaining the consistent application of HDRC Surrey branding across all communications. You will work closely with colleagues and partners to coordinate communications activity and support programme delivery. Over the next 12 to 18 months, you will establish and implement a consistent communications approach for HDRC Surrey, develop and embed a stakeholder newsletter, strengthen the organisation's digital presence and engagement, and support the delivery of knowledge mobilisation activity as part of Workstream 3. Through increasing the visibility, reach and impact of HDRC Surrey's work, you will play a key role in shaping how research is shared and understood across Surrey, helping to build a culture where evidence and insight are actively used to inform decision-making and improve outcomes for residents. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Strong written and verbal communication skills, with the ability to create clear, engaging content for a range of audiences Experience developing and delivering communications activity across digital channels (e.g. web, social media, newsletters) Ability to translate complex information into accessible and engaging formats Strong organisational skills, with the ability to manage multiple priorities and meet deadlines Ability to build effective working relationships with a wide range of stakeholders A proactive and collaborative approach, with a focus on continuous improvement Commitment to inclusive practice, ensuring communications reach and reflect diverse communities Your Application To apply, we request that you submit a CV and you will be asked the following 4 questions: What has motivated you to apply for this position? Please provide examples of your experience developing and delivering communications activity (e.g. campaigns, content, or engagement work). How did you ensure your communications were effective for different audiences? Tell us about a time where you created content to communicate complex information in a clear and engaging way. What approach did you take and what was the outcome? How would you approach raising awareness of HDRC Surrey and ensuring research findings are shared in an accessible and impactful way across different stakeholders? The job advert closes at 23:59 on 26/07/2026 with interview dates to be confirmed. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jul 31, 2026
Contractor
This role has a starting salary of 22,854 per annum (pro rata to 38,090 FTE), working 21.6 hours per week. This is an 18-month fixed term contract/ secondment opportunity. If you are applying for a secondment, please seek permission from your line manager before applying. We have a great opportunity to join our Health Determinants Research Collaboration team (HDRC Surrey) team as a Communications Officer. HDRC Surrey is all about making Surrey a healthier place to live, by strengthening how local government generates and uses research to shape decisions that truly reflect the needs of the community. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role You will lead the delivery of the HDRC Surrey communications function, ensuring that research, learning and impact are communicated effectively to a wide range of audiences. This will involve creating engaging content such as case studies, blogs and newsletters to support the sharing of research and insights, managing HDRC Surrey's digital channels including its website, SharePoint and social media platforms, and ensuring that research findings are presented in clear, accessible and engaging ways. You will also promote events, training and wider programme activity, while maintaining the consistent application of HDRC Surrey branding across all communications. You will work closely with colleagues and partners to coordinate communications activity and support programme delivery. Over the next 12 to 18 months, you will establish and implement a consistent communications approach for HDRC Surrey, develop and embed a stakeholder newsletter, strengthen the organisation's digital presence and engagement, and support the delivery of knowledge mobilisation activity as part of Workstream 3. Through increasing the visibility, reach and impact of HDRC Surrey's work, you will play a key role in shaping how research is shared and understood across Surrey, helping to build a culture where evidence and insight are actively used to inform decision-making and improve outcomes for residents. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Strong written and verbal communication skills, with the ability to create clear, engaging content for a range of audiences Experience developing and delivering communications activity across digital channels (e.g. web, social media, newsletters) Ability to translate complex information into accessible and engaging formats Strong organisational skills, with the ability to manage multiple priorities and meet deadlines Ability to build effective working relationships with a wide range of stakeholders A proactive and collaborative approach, with a focus on continuous improvement Commitment to inclusive practice, ensuring communications reach and reflect diverse communities Your Application To apply, we request that you submit a CV and you will be asked the following 4 questions: What has motivated you to apply for this position? Please provide examples of your experience developing and delivering communications activity (e.g. campaigns, content, or engagement work). How did you ensure your communications were effective for different audiences? Tell us about a time where you created content to communicate complex information in a clear and engaging way. What approach did you take and what was the outcome? How would you approach raising awareness of HDRC Surrey and ensuring research findings are shared in an accessible and impactful way across different stakeholders? The job advert closes at 23:59 on 26/07/2026 with interview dates to be confirmed. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Seasonal
Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Payroll & Benefits Officer Location: Hybrid - Southampton / Bournemouth Hours: Full Time or Part Time / Flexible working hours Salary Range: £27,000 - £33,000 per annum (Pro-rata for part-time hours) Contract Type: 3-6 Month Fixed-Term Contract (with potential option to extend) About the Opportunity An exciting short-term opportunity has arisen for a skilled Payroll & Benefits Officer to join a dedicated, collaborative payroll division within a UK-leading, corporate organisation. In this role, you will play a crucial part in ensuring the accurate and timely delivery of end-to-end monthly payroll and benefits services across the business. Working within a supportive team environment, you will maintain complete compliance with company policies and statutory regulations, making this an excellent opportunity to add a prestigious, highly regarded brand to your professional portfolio. Key Responsibilities Payroll Administration: Support the end-to-end administration of the monthly payroll process to ensure timely and accurate execution. Compliance & Reporting: Assist with Real Time Information (RTI) submissions and other statutory reporting requirements. Checks & Controls: Complete thorough payroll checks, controls, and reconciliations to maintain high standards of accuracy. Query Resolution: Act as a reliable point of contact, providing clear guidance and support to employees and managers on payroll-related queries. Pensions Management: Manage pension auto-enrolment activities and coordinate monthly pension contribution submissions. Benefits Administration: Administer payroll activities related to corporate flexible benefits, company car schemes, flexible benefits car schemes, and eye care initiatives. Stakeholder Reporting: Produce accurate regular and ad-hoc payroll reports for Finance and wider internal business stakeholders. Continuous Improvement: Identify and implement process improvements to enhance team efficiency and overall service delivery. HR & Third-Party Liaison: Work closely with HR colleagues to ensure accurate timelines, and process payments to third parties including HMRC, Give As You Earn (GAYE), and court orders. Escalation: Promptly escalate any system or processing issues to the Payroll Team Leader. What We Are Looking For To be successful in this position, you will need a strong background in payroll administration, high numerical ability, and outstanding attention to detail: Software Expertise: Essential experience using IRIS Cascade Payroll software. Industry Experience: Proven payroll experience combined with up-to-date, practical knowledge of HMRC legislation and regulations. Professional Qualification: A CIPP Payroll Technician Certificate (or equivalent experience) is highly desirable. Administrative & IT Skills: Strong administrative experience, being highly numerate and proficient in standard IT applications, particularly Microsoft Excel and Word. Work Management: The ability to effectively prioritise workloads, manage competing deadlines, and work productively both independently and collaboratively. Customer Focus: A professional, customer-focused approach, with the sensitivity and discretion required to handle confidential payroll queries. Adaptability: A flexible mindset, particularly during key monthly payroll processing periods. Salary, Benefits & Culture This organisation has been officially recognised as a leading UK employer, offering an inclusive, supportive, and modern environment where diversity is actively celebrated. Alongside a competitive salary, you will receive a comprehensive and flexible rewards package: Flexible & Hybrid Working: Modern hybrid working options designed to support work-life balance, with flexibility around working hours and genuine part-time or job-share arrangements available. Generous Annual Leave: A highly competitive annual leave allowance with options to customise your holiday balance through buying and selling schemes. Health & Wellbeing: Comprehensive healthcare options, including dental plans, health cash plans, screening services, and dedicated mental health and wellness support. Financial Benefits: Highly competitive corporate pension plans, regular salary reviews, discretionary bonus schemes, and exclusive employee savings and loan initiatives. Family-Friendly Policies: Enhanced paid parental and partner leave schemes, alongside structured return-to-work programmes to support family life. Perks & Discounts: Group discounts on home and motor cover, technology saving schemes, cycle-to-work programs, and a variety of corporate lifestyle discounts and social club events. How to Apply If you are an experienced payroll professional with IRIS Cascade expertise who can hit the ground running in a collaborative, top-tier corporate environment, please submit your CV for immediate consideration.
Jul 31, 2026
Contractor
Payroll & Benefits Officer Location: Hybrid - Southampton / Bournemouth Hours: Full Time or Part Time / Flexible working hours Salary Range: £27,000 - £33,000 per annum (Pro-rata for part-time hours) Contract Type: 3-6 Month Fixed-Term Contract (with potential option to extend) About the Opportunity An exciting short-term opportunity has arisen for a skilled Payroll & Benefits Officer to join a dedicated, collaborative payroll division within a UK-leading, corporate organisation. In this role, you will play a crucial part in ensuring the accurate and timely delivery of end-to-end monthly payroll and benefits services across the business. Working within a supportive team environment, you will maintain complete compliance with company policies and statutory regulations, making this an excellent opportunity to add a prestigious, highly regarded brand to your professional portfolio. Key Responsibilities Payroll Administration: Support the end-to-end administration of the monthly payroll process to ensure timely and accurate execution. Compliance & Reporting: Assist with Real Time Information (RTI) submissions and other statutory reporting requirements. Checks & Controls: Complete thorough payroll checks, controls, and reconciliations to maintain high standards of accuracy. Query Resolution: Act as a reliable point of contact, providing clear guidance and support to employees and managers on payroll-related queries. Pensions Management: Manage pension auto-enrolment activities and coordinate monthly pension contribution submissions. Benefits Administration: Administer payroll activities related to corporate flexible benefits, company car schemes, flexible benefits car schemes, and eye care initiatives. Stakeholder Reporting: Produce accurate regular and ad-hoc payroll reports for Finance and wider internal business stakeholders. Continuous Improvement: Identify and implement process improvements to enhance team efficiency and overall service delivery. HR & Third-Party Liaison: Work closely with HR colleagues to ensure accurate timelines, and process payments to third parties including HMRC, Give As You Earn (GAYE), and court orders. Escalation: Promptly escalate any system or processing issues to the Payroll Team Leader. What We Are Looking For To be successful in this position, you will need a strong background in payroll administration, high numerical ability, and outstanding attention to detail: Software Expertise: Essential experience using IRIS Cascade Payroll software. Industry Experience: Proven payroll experience combined with up-to-date, practical knowledge of HMRC legislation and regulations. Professional Qualification: A CIPP Payroll Technician Certificate (or equivalent experience) is highly desirable. Administrative & IT Skills: Strong administrative experience, being highly numerate and proficient in standard IT applications, particularly Microsoft Excel and Word. Work Management: The ability to effectively prioritise workloads, manage competing deadlines, and work productively both independently and collaboratively. Customer Focus: A professional, customer-focused approach, with the sensitivity and discretion required to handle confidential payroll queries. Adaptability: A flexible mindset, particularly during key monthly payroll processing periods. Salary, Benefits & Culture This organisation has been officially recognised as a leading UK employer, offering an inclusive, supportive, and modern environment where diversity is actively celebrated. Alongside a competitive salary, you will receive a comprehensive and flexible rewards package: Flexible & Hybrid Working: Modern hybrid working options designed to support work-life balance, with flexibility around working hours and genuine part-time or job-share arrangements available. Generous Annual Leave: A highly competitive annual leave allowance with options to customise your holiday balance through buying and selling schemes. Health & Wellbeing: Comprehensive healthcare options, including dental plans, health cash plans, screening services, and dedicated mental health and wellness support. Financial Benefits: Highly competitive corporate pension plans, regular salary reviews, discretionary bonus schemes, and exclusive employee savings and loan initiatives. Family-Friendly Policies: Enhanced paid parental and partner leave schemes, alongside structured return-to-work programmes to support family life. Perks & Discounts: Group discounts on home and motor cover, technology saving schemes, cycle-to-work programs, and a variety of corporate lifestyle discounts and social club events. How to Apply If you are an experienced payroll professional with IRIS Cascade expertise who can hit the ground running in a collaborative, top-tier corporate environment, please submit your CV for immediate consideration.
Play Wales prides itself on its authentic tone of voice in written communication. We would like to hear yours. We would therefore ask that you refrain from using AI tools to complete your application. We advise that we will use AI checking tools to ensure AI has not been used by applicants. We reserve the right to close the post to applications before the advertised closing date. Closing date: 9:00am 14 September 2026 Interviews will be held on 21 September 2026 and will include a 1 hour and 15 minute test to assess candidates suitability to the role. Interviews will be held in person at Park House, Greyfriars Road, Cardiff CF10 3AF. We look forward to receiving your completed application. About Play Wales Play Wales is the independent national charity for children s play in Wales. We work to raise awareness of children and teenagers need and right to play and to promote good practice at every level of decision making and in every place where children might play. We provide advice and guidance to support all those who have an interest in, or responsibility for providing for children s play so that one day Wales will be a place where we recognise and provide well for every child s play needs. Play Wales vision and mission Vision: A future where play is valued in Wales for being crucial to a healthy and happy childhood. A country where children can freely explore, discover, develop and grow through play. Mission: Campaign for a play-friendly Wales by leading with intention, collaborating with inclusivity, educating with enthusiasm, and supporting with sensitivity. Aims Policy: to work with individuals, organisations and networks to inform the development of policy and matters related to children s play in Wales Communication Service: to promote the value of children s play in Wales through the provision of timely and current information to our stakeholders Advice and support: to provide specialist knowledge regarding all issues about and affecting children s play Workforce development: to contribute to the professional development of the play and playwork workforce in Wales. For further information, please go to our websites Our benefits Annual leave: Play Wales offer a generous annual leave package for full-time staff (pro-rata for part-time) of 29 days plus bank and public holidays (England and Wales) per year. Annual leave allowance also increases with years of service. Salary: Play Wales offers competitive salaries with annual increases within your pay scale after one full year s service. Pension: We offer the opportunity to join a Local Government Pension Scheme with generous employer contributions. Agile working: We operate a hybrid working environment for roles that are eligible and flexibility across the working week. Your main place of work will be your home. Health care: As an employee of Play Wales, you have access to HealthShield, a health care plan that offers a range of benefits, including access to healthcare professionals, a shopping discount scheme and reimbursement of optician and dental fees. Cycling: Play Wales offers a cycling to work scheme for all members of the team. Job description Communications are central to delivering Play Wales vision and mission. This role supports how we communicate with our audiences and helps ensure our work is visible, accessible and engaging. The Communications Officer makes a key contribution to the planning, delivery and evaluation of high-quality communications activity, working closely with colleagues across the organisation. The successful candidate will be a fluent Welsh speaker with experience in communications and event coordination, and a strong commitment to inclusive, accessible and bilingual practice. Duties Create clear, engaging and up-to-date bilingual written content for Play Wales websites. Manage day-to-day website updates using an open-source content management system. Contribute to the monitoring, evaluation and ongoing development of the Play Wales information service. Coordinate bilingual written and image-based content across social media platforms to reach and engage key audiences. Coordinate e-marketing activity to promote Play Wales publications, services and events. Compile and distribute the Play Wales monthly e-bulletin. Design resources using existing templates. Support the distribution of Play Wales resources. Support the commissioning of work, and liaising with external suppliers, including web, design, print and translation services. Work with colleagues to agree event content, objectives and delivery approaches. Coordinate the administrative, logistical and technical aspects of online and in-person events. Identify and liaise with venues, suppliers and event partners in collaboration with the Operations Manager. Work closely with the Communications Manager to promote events effectively. Support the preparation of event materials and resources. Person specification Essential Excellent verbal and written communication skills in Welsh and English. At least two years experience in a bilingual communications-focused role. Proven ability to write for a range of audiences in Welsh and English. Experience of writing for websites and social media channels. Experience of working with website content management systems. Experience of using e-marketing platforms such as Mailchimp. Ability to translate short pieces of text accurately between Welsh and English. Experience of using social media platforms such as Facebook, LinkedIn and Instagram. Understanding of event planning and delivery processes, including online platforms such as Microsoft Teams and Zoom. Excellent attention to detail and strong proofreading skills. Strong organisational skills and the ability to manage competing priorities. Ability to work independently and to deadlines. Ability to research, gather and process information effectively. A collaborative and flexible approach to teamwork. Willingness to work flexibly and travel across Wales as and when required. Desirable A degree or equivalent qualification in a relevant subject. Experience of using Adobe InDesign. Resident in Wales. Experience or aptitude in visual communication, including asset creation. Experience of creating short video content. An understanding of data protection and privacy requirements. Terms and conditions This post is primarily home-based, with some office-based working and travel throughout Wales required. Current office location: Park House, Greyfriars Road, Cardiff CF10 3AF. Working hours: 22.5 to 37 hours per week. To be agreed with successful candidate. Salary: £21,473 £35,312 (depending on agreed upon hours) NJC 24-27. Contract: part-time Permanent contract six-month probationary period.
Jul 31, 2026
Full time
Play Wales prides itself on its authentic tone of voice in written communication. We would like to hear yours. We would therefore ask that you refrain from using AI tools to complete your application. We advise that we will use AI checking tools to ensure AI has not been used by applicants. We reserve the right to close the post to applications before the advertised closing date. Closing date: 9:00am 14 September 2026 Interviews will be held on 21 September 2026 and will include a 1 hour and 15 minute test to assess candidates suitability to the role. Interviews will be held in person at Park House, Greyfriars Road, Cardiff CF10 3AF. We look forward to receiving your completed application. About Play Wales Play Wales is the independent national charity for children s play in Wales. We work to raise awareness of children and teenagers need and right to play and to promote good practice at every level of decision making and in every place where children might play. We provide advice and guidance to support all those who have an interest in, or responsibility for providing for children s play so that one day Wales will be a place where we recognise and provide well for every child s play needs. Play Wales vision and mission Vision: A future where play is valued in Wales for being crucial to a healthy and happy childhood. A country where children can freely explore, discover, develop and grow through play. Mission: Campaign for a play-friendly Wales by leading with intention, collaborating with inclusivity, educating with enthusiasm, and supporting with sensitivity. Aims Policy: to work with individuals, organisations and networks to inform the development of policy and matters related to children s play in Wales Communication Service: to promote the value of children s play in Wales through the provision of timely and current information to our stakeholders Advice and support: to provide specialist knowledge regarding all issues about and affecting children s play Workforce development: to contribute to the professional development of the play and playwork workforce in Wales. For further information, please go to our websites Our benefits Annual leave: Play Wales offer a generous annual leave package for full-time staff (pro-rata for part-time) of 29 days plus bank and public holidays (England and Wales) per year. Annual leave allowance also increases with years of service. Salary: Play Wales offers competitive salaries with annual increases within your pay scale after one full year s service. Pension: We offer the opportunity to join a Local Government Pension Scheme with generous employer contributions. Agile working: We operate a hybrid working environment for roles that are eligible and flexibility across the working week. Your main place of work will be your home. Health care: As an employee of Play Wales, you have access to HealthShield, a health care plan that offers a range of benefits, including access to healthcare professionals, a shopping discount scheme and reimbursement of optician and dental fees. Cycling: Play Wales offers a cycling to work scheme for all members of the team. Job description Communications are central to delivering Play Wales vision and mission. This role supports how we communicate with our audiences and helps ensure our work is visible, accessible and engaging. The Communications Officer makes a key contribution to the planning, delivery and evaluation of high-quality communications activity, working closely with colleagues across the organisation. The successful candidate will be a fluent Welsh speaker with experience in communications and event coordination, and a strong commitment to inclusive, accessible and bilingual practice. Duties Create clear, engaging and up-to-date bilingual written content for Play Wales websites. Manage day-to-day website updates using an open-source content management system. Contribute to the monitoring, evaluation and ongoing development of the Play Wales information service. Coordinate bilingual written and image-based content across social media platforms to reach and engage key audiences. Coordinate e-marketing activity to promote Play Wales publications, services and events. Compile and distribute the Play Wales monthly e-bulletin. Design resources using existing templates. Support the distribution of Play Wales resources. Support the commissioning of work, and liaising with external suppliers, including web, design, print and translation services. Work with colleagues to agree event content, objectives and delivery approaches. Coordinate the administrative, logistical and technical aspects of online and in-person events. Identify and liaise with venues, suppliers and event partners in collaboration with the Operations Manager. Work closely with the Communications Manager to promote events effectively. Support the preparation of event materials and resources. Person specification Essential Excellent verbal and written communication skills in Welsh and English. At least two years experience in a bilingual communications-focused role. Proven ability to write for a range of audiences in Welsh and English. Experience of writing for websites and social media channels. Experience of working with website content management systems. Experience of using e-marketing platforms such as Mailchimp. Ability to translate short pieces of text accurately between Welsh and English. Experience of using social media platforms such as Facebook, LinkedIn and Instagram. Understanding of event planning and delivery processes, including online platforms such as Microsoft Teams and Zoom. Excellent attention to detail and strong proofreading skills. Strong organisational skills and the ability to manage competing priorities. Ability to work independently and to deadlines. Ability to research, gather and process information effectively. A collaborative and flexible approach to teamwork. Willingness to work flexibly and travel across Wales as and when required. Desirable A degree or equivalent qualification in a relevant subject. Experience of using Adobe InDesign. Resident in Wales. Experience or aptitude in visual communication, including asset creation. Experience of creating short video content. An understanding of data protection and privacy requirements. Terms and conditions This post is primarily home-based, with some office-based working and travel throughout Wales required. Current office location: Park House, Greyfriars Road, Cardiff CF10 3AF. Working hours: 22.5 to 37 hours per week. To be agreed with successful candidate. Salary: £21,473 £35,312 (depending on agreed upon hours) NJC 24-27. Contract: part-time Permanent contract six-month probationary period.
Special Constables (Volunteer) Step Forward. Make a Difference. Become a Special Constable with British Transport Police. Being a Special Constable isn t just a role it s a real opportunity to make a difference. Every Special brings something unique to the team, and together, we re building a world-class police force that keeps the railway safe and reliable for everyone. At the BTP, we value the dedication and commitment of our volunteer Officers. We offer professional training, opportunities to join specialist teams, and a chance to build leadership skills. Your journey with us will be meaningful, challenging, and rewarding. Whether you're on the front line or supporting behind the scenes, you ll use your unique strengths to make a tangible impact across the UK. If you're ready to bring passion, professionalism, and purpose to a team that values your contribution, we d love to hear from you." Special Chief Officer Nathan Turner. Why Become a Special Constable British Transport Police is looking for committed individuals to volunteer as Special Constables. If you care about keeping people safe and supporting communities, particularly in the railway environment, this could be the role for you. As a Special Constable, you'll have full police powers and work side-by-side with our regular Officers. From tackling crime and anti-social behaviour to supporting vulnerable people, you ll play a vital part in keeping the travelling public safe. You ll patrol stations and trains, respond to incidents by car, and offer a reassuring presence to passengers and staff. In return, we ll provide full training, support, and opportunities to grow both personally and professionally. What We re Looking For We re looking for volunteers who can commit at least 16 hours a month and are ready to face a variety of situations with confidence and integrity. If you're new to policing, don't worry. We'll give you everything you need to succeed. You ll need to: Be a great communicator and natural problem solver. Stay calm under pressure and work well in a team. Be resilient, adaptable, and community focused. What You ll Gain: Make a real difference where it counts. Work in a unique and dynamic environment. Enhance your CV and build valuable skills in law, communication, first aid, self-defence, and more. Enjoy travel benefits (location dependent). Develop personally and explore pathways into full-time policing. You ll build transferable skills that will support your career long term problem-solving, decision-making, leadership, teamwork, and communication. These are skills that stay with you, wherever your career takes you. Oyster card for travel. Where We re Recruiting B Division (London and South): Ashford, Blackheath, Bournemouth, Brighton, Cambridge, Colchester, Croydon, Euston, Finsbury Park, Gatwick, Guildford, Hammersmith, London Bridge, Liverpool Street, Luton, Maidstone, Norwich, Paddington, Richmond, Southampton, Southend, Stockwell, Stratford, Victoria, Wembley Park, West Ham, and BTP HQ (Buckingham Palace Road). C Division (Midlands, North, Wales, and West): Bangor, Bristol, Cardiff, Coventry, Crewe, Darlington, Doncaster, Exeter, Leeds, Leicester, Lincoln, Liverpool, Manchester, Milton Keynes, Newcastle, Peterborough, Plymouth, Preston, Rhyl, Sheffield, Shrewsbury, Swindon, Truro, Worcester, and York. Eligibility Checklist You cannot apply if: You ve failed an interview for BTP Special Constable or Police Officer within the last 6 months. You ve failed vetting with BTP within the past 12 months. You ve received a custodial sentence (including suspended sentences). You ve been dismissed from another force or are under investigation. You ve been declared bankrupt, have a CCJ, or un-managed IVA. You do not have permanent right to live and work in the UK. You haven t lived continuously in the UK for the past three years. You have facial or neck tattoos deemed inappropriate (assessed case by case). Also check our Prohibited Occupations List before applying. Want To Apply Applying is straightforward, with all applications completed online. Click apply now and you will be redirected to our careers page to complete your application. We recommend attending a Q&A session with the Recruitment Team before submitting your application. This is an ongoing recruitment campaign. While immediate placement isn t guaranteed, successful applicants will remain under consideration for up to 12 months following a conditional offer.
Jul 31, 2026
Full time
Special Constables (Volunteer) Step Forward. Make a Difference. Become a Special Constable with British Transport Police. Being a Special Constable isn t just a role it s a real opportunity to make a difference. Every Special brings something unique to the team, and together, we re building a world-class police force that keeps the railway safe and reliable for everyone. At the BTP, we value the dedication and commitment of our volunteer Officers. We offer professional training, opportunities to join specialist teams, and a chance to build leadership skills. Your journey with us will be meaningful, challenging, and rewarding. Whether you're on the front line or supporting behind the scenes, you ll use your unique strengths to make a tangible impact across the UK. If you're ready to bring passion, professionalism, and purpose to a team that values your contribution, we d love to hear from you." Special Chief Officer Nathan Turner. Why Become a Special Constable British Transport Police is looking for committed individuals to volunteer as Special Constables. If you care about keeping people safe and supporting communities, particularly in the railway environment, this could be the role for you. As a Special Constable, you'll have full police powers and work side-by-side with our regular Officers. From tackling crime and anti-social behaviour to supporting vulnerable people, you ll play a vital part in keeping the travelling public safe. You ll patrol stations and trains, respond to incidents by car, and offer a reassuring presence to passengers and staff. In return, we ll provide full training, support, and opportunities to grow both personally and professionally. What We re Looking For We re looking for volunteers who can commit at least 16 hours a month and are ready to face a variety of situations with confidence and integrity. If you're new to policing, don't worry. We'll give you everything you need to succeed. You ll need to: Be a great communicator and natural problem solver. Stay calm under pressure and work well in a team. Be resilient, adaptable, and community focused. What You ll Gain: Make a real difference where it counts. Work in a unique and dynamic environment. Enhance your CV and build valuable skills in law, communication, first aid, self-defence, and more. Enjoy travel benefits (location dependent). Develop personally and explore pathways into full-time policing. You ll build transferable skills that will support your career long term problem-solving, decision-making, leadership, teamwork, and communication. These are skills that stay with you, wherever your career takes you. Oyster card for travel. Where We re Recruiting B Division (London and South): Ashford, Blackheath, Bournemouth, Brighton, Cambridge, Colchester, Croydon, Euston, Finsbury Park, Gatwick, Guildford, Hammersmith, London Bridge, Liverpool Street, Luton, Maidstone, Norwich, Paddington, Richmond, Southampton, Southend, Stockwell, Stratford, Victoria, Wembley Park, West Ham, and BTP HQ (Buckingham Palace Road). C Division (Midlands, North, Wales, and West): Bangor, Bristol, Cardiff, Coventry, Crewe, Darlington, Doncaster, Exeter, Leeds, Leicester, Lincoln, Liverpool, Manchester, Milton Keynes, Newcastle, Peterborough, Plymouth, Preston, Rhyl, Sheffield, Shrewsbury, Swindon, Truro, Worcester, and York. Eligibility Checklist You cannot apply if: You ve failed an interview for BTP Special Constable or Police Officer within the last 6 months. You ve failed vetting with BTP within the past 12 months. You ve received a custodial sentence (including suspended sentences). You ve been dismissed from another force or are under investigation. You ve been declared bankrupt, have a CCJ, or un-managed IVA. You do not have permanent right to live and work in the UK. You haven t lived continuously in the UK for the past three years. You have facial or neck tattoos deemed inappropriate (assessed case by case). Also check our Prohibited Occupations List before applying. Want To Apply Applying is straightforward, with all applications completed online. Click apply now and you will be redirected to our careers page to complete your application. We recommend attending a Q&A session with the Recruitment Team before submitting your application. This is an ongoing recruitment campaign. While immediate placement isn t guaranteed, successful applicants will remain under consideration for up to 12 months following a conditional offer.
Job title: Outreach Officer Avon and Somerset, Devon and Cornwall Reports to: Therapies Assessor and Service Manager Salary: Salary of £26,227 per annum Location: Remote with regular travel across Avon and Somerset, Devon and Cornwall Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Context of role: The Outreach Officer plays a key role in raising awareness of services, strengthening community partnerships and supporting the delivery of high-quality bereavement support activities across the region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement. Key responsibilities: Support Service: Event Coordination and Delivery Coordinate and deliver regular community engagement activities, including; coffee mornings and support events. Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions. Represent the organisation at regional events, including supporting fundraising and CYP teams when required. Co-lead on bookings and coordination of Ty Uchaf, our respite house. Awareness, Training and Engagement Lead on regional awareness training delivery for non-emergency services and community-based organisations. Deliver additional 2wish training programmes as required, including Children & Young People (CYP) and Bereavement in workplace support training. Lead awareness and advocacy activities with local support champions , including professionals within non-emergency services. Partnership and Network Development Actively engage with local bereavement networks through attendance at meetings, hosting information stands and building strong professional relationships across the region. Develop and maintain effective links with community partners to expand reach and awareness of services. Volunteer Support Act as a key local contact for volunteers. Support the recruitment, training and retention of volunteers in collaboration with the wider team. Administration, Monitoring and Reporting Maintain and take ownership of relevant systems and spreadsheets, including those used for: Event planning and delivery Marketing and communications Contact and engagement tracking Professional and family engagement records Accurately record interactions with stakeholders, including; families, professionals, champions and referral partners. Monitor and manage posts/content on Facebook family accounts. Quality Assurance and Improvement Support quality audits and contribute to continuous improvement processes. Collect and review feedback from events and training sessions to inform future development. General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. Person specification: Experience Experience of community engagement, outreach or partnership working Experience of coordinating services for vulnerable people Experience of working with vulnerable people, including families and/or children Experience supporting or working with volunteers and bereaved individual Knowledge Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families Have a good understanding of child and adult protection issues and how to respond to safeguard effectively Understand the principles of risk assessment and risk management for bereaved individuals and their families Understand and be committed to equal opportunities and diversity issues in policy and practice Skills/Qualifications/Abilities Experience of community engagement, outreach or partnership working Strong organisational and event coordination skills Confident delivering training or group sessions Ability to build and maintain relationships with diverse stakeholders Highly effective administrative skills Personal qualities Compassionate and empathetic Solution-focused with strong problem-solving skills Committed to continuous improvement and high-quality service delivery Willingness to travel regionally and attend occasional evening or weekend events What we do for you: Salary: Starting salary of £26,227 per annum Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 21st August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Jul 31, 2026
Full time
Job title: Outreach Officer Avon and Somerset, Devon and Cornwall Reports to: Therapies Assessor and Service Manager Salary: Salary of £26,227 per annum Location: Remote with regular travel across Avon and Somerset, Devon and Cornwall Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Context of role: The Outreach Officer plays a key role in raising awareness of services, strengthening community partnerships and supporting the delivery of high-quality bereavement support activities across the region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement. Key responsibilities: Support Service: Event Coordination and Delivery Coordinate and deliver regular community engagement activities, including; coffee mornings and support events. Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions. Represent the organisation at regional events, including supporting fundraising and CYP teams when required. Co-lead on bookings and coordination of Ty Uchaf, our respite house. Awareness, Training and Engagement Lead on regional awareness training delivery for non-emergency services and community-based organisations. Deliver additional 2wish training programmes as required, including Children & Young People (CYP) and Bereavement in workplace support training. Lead awareness and advocacy activities with local support champions , including professionals within non-emergency services. Partnership and Network Development Actively engage with local bereavement networks through attendance at meetings, hosting information stands and building strong professional relationships across the region. Develop and maintain effective links with community partners to expand reach and awareness of services. Volunteer Support Act as a key local contact for volunteers. Support the recruitment, training and retention of volunteers in collaboration with the wider team. Administration, Monitoring and Reporting Maintain and take ownership of relevant systems and spreadsheets, including those used for: Event planning and delivery Marketing and communications Contact and engagement tracking Professional and family engagement records Accurately record interactions with stakeholders, including; families, professionals, champions and referral partners. Monitor and manage posts/content on Facebook family accounts. Quality Assurance and Improvement Support quality audits and contribute to continuous improvement processes. Collect and review feedback from events and training sessions to inform future development. General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. Person specification: Experience Experience of community engagement, outreach or partnership working Experience of coordinating services for vulnerable people Experience of working with vulnerable people, including families and/or children Experience supporting or working with volunteers and bereaved individual Knowledge Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families Have a good understanding of child and adult protection issues and how to respond to safeguard effectively Understand the principles of risk assessment and risk management for bereaved individuals and their families Understand and be committed to equal opportunities and diversity issues in policy and practice Skills/Qualifications/Abilities Experience of community engagement, outreach or partnership working Strong organisational and event coordination skills Confident delivering training or group sessions Ability to build and maintain relationships with diverse stakeholders Highly effective administrative skills Personal qualities Compassionate and empathetic Solution-focused with strong problem-solving skills Committed to continuous improvement and high-quality service delivery Willingness to travel regionally and attend occasional evening or weekend events What we do for you: Salary: Starting salary of £26,227 per annum Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 21st August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Marketing and Communications Officer £37500 (FTE) 18 hours per week 2 year fixed term Based between Creswell and Ilkeston initially AEM is the leading regional autism charity in the East Midlands. We are looking for a creative and proactive Marketing and Communications Officer to lead content creation and platform growth for a new social enterprise, while linking into our existing charitable activities. This is a hands-on role focused on producing high-impact content across social media accounts. You will help to shape brand voice and be involved with creative execution and strategy, building engaged communities, and delivering measurable results. You will be responsible for planning and producing content, leading videography (filming, directing, editing), and managing end-to-end social media campaigns. The role also involves analysing performance, optimising content, and ensuring all activity aligns with wider marketing and business objectives. You will have proven experience managing social media accounts for brands, with a strong understanding of what drives engagement and growth. You are confident behind the camera as well as in editing, with solid videography skills using tools such as CapCut or Adobe Premiere. You are both creative and data-driven able to spot trends, generate ideas, and use performance insights to continuously improve content and campaigns. You are comfortable maintaining clear messaging while adapting tone and style where needed. Highly organised and self-motivated, you are confident working independently and taking ownership of your workload. You are willing to be on-site regularly to capture real-time content and bring fresh ideas to life. All interviews are to take place in person at our Creswell Head Office What we offer: • 25 days holiday plus bank holidays (33 days) • Extensive induction with autism specialist training • Generous occupational sick pay • Free initial DBS Check • Employer pension scheme • Friendly and supportive work environment • Flexible working • Excellent career progression • Refer a friend scheme • Access to counselling • Access to legal and financial support
Jul 31, 2026
Full time
Marketing and Communications Officer £37500 (FTE) 18 hours per week 2 year fixed term Based between Creswell and Ilkeston initially AEM is the leading regional autism charity in the East Midlands. We are looking for a creative and proactive Marketing and Communications Officer to lead content creation and platform growth for a new social enterprise, while linking into our existing charitable activities. This is a hands-on role focused on producing high-impact content across social media accounts. You will help to shape brand voice and be involved with creative execution and strategy, building engaged communities, and delivering measurable results. You will be responsible for planning and producing content, leading videography (filming, directing, editing), and managing end-to-end social media campaigns. The role also involves analysing performance, optimising content, and ensuring all activity aligns with wider marketing and business objectives. You will have proven experience managing social media accounts for brands, with a strong understanding of what drives engagement and growth. You are confident behind the camera as well as in editing, with solid videography skills using tools such as CapCut or Adobe Premiere. You are both creative and data-driven able to spot trends, generate ideas, and use performance insights to continuously improve content and campaigns. You are comfortable maintaining clear messaging while adapting tone and style where needed. Highly organised and self-motivated, you are confident working independently and taking ownership of your workload. You are willing to be on-site regularly to capture real-time content and bring fresh ideas to life. All interviews are to take place in person at our Creswell Head Office What we offer: • 25 days holiday plus bank holidays (33 days) • Extensive induction with autism specialist training • Generous occupational sick pay • Free initial DBS Check • Employer pension scheme • Friendly and supportive work environment • Flexible working • Excellent career progression • Refer a friend scheme • Access to counselling • Access to legal and financial support
Data Control Manager Location: Remote Salary: From £35,000 per annum Vacancy Type: Permanent, Full Time Join Forward and help drive high-quality data, reporting and service improvement Forward is looking for an experienced and motivated Data Control Manager to lead the data administration function for our Commissioned Rehabilitative Services (CRS) contracts, supporting people on probation. The successful candidate may also be required to provide support across other service areas as business needs require. As a Data Control Manager, you will play a pivotal role in ensuring the quality, accuracy and timely reporting of contract data to commissioners and national organisations. Working closely with Forward's Programmes, Interventions and Evidence team, you will oversee data management processes, support administration teams and lead continuous improvements in systems and procedures. About the Role Forward's team of Data Control Managers are responsible for managing data administration across our contracts while ensuring that accurate, timely and meaningful information is reported to key stakeholders, including contract commissioners and national bodies such as the Office for Health Improvement and Disparities (OHID). You will oversee the collection, validation and reporting of client data, including demographics, interventions accessed and outcomes achieved. You will also provide leadership and support to administration teams across your service area, ensuring high standards of performance and compliance. In addition, you will be responsible for implementing new administrative systems and procedures, improving data quality and leading a team of Administration Officers, Senior Administration Officers and Data Administrators through recruitment, supervision, performance management and ongoing development. Key Responsibilities Lead and manage the data administration function across assigned contracts. Ensure accurate, timely and high-quality reporting to commissioners and national bodies. Produce statistical reports and performance data to support contract delivery. Maintain and develop large databases, ensuring data integrity and compliance. Support administration teams to meet reporting deadlines and maintain high-quality records. Essential Knowledge, Skills and Experience We are looking for someone who has: Intermediate to advanced certification in Microsoft Office applications or demonstrable equivalent experience. Experience and confidence using Nebula, R&M, SystmOne, Data Entry Tool (DET), DAMs and C-Nomis, or equivalent systems. A minimum of three years' experience providing administrative support within a large team in a fast-paced environment. Significant experience working with large datasets, preferably within a healthcare or related setting. Experience managing employees, including recruitment, supervision, performance management and training. Experience collating statistical information accurately, producing reports and maintaining excellent attention to detail. Experience developing, implementing or maintaining large databases and associated administrative processes. Excellent written and verbal communication skills, with the ability to communicate effectively with stakeholders at all levels. The ability to work independently, prioritise competing demands and meet deadlines. Essential Qualifications Level 5 Management qualification or a willingness to work towards achieving one. Why Join Forward? This is an excellent opportunity to join a forward-thinking organisation where data plays a critical role in improving services and delivering positive outcomes. You will have the opportunity to lead a skilled team, influence service development and contribute to the delivery of high-quality rehabilitation and healthcare services through robust data management and reporting. If you are an organised, analytical and experienced data professional with strong leadership skills and a passion for continuous improvement, we would love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Jul 31, 2026
Full time
Data Control Manager Location: Remote Salary: From £35,000 per annum Vacancy Type: Permanent, Full Time Join Forward and help drive high-quality data, reporting and service improvement Forward is looking for an experienced and motivated Data Control Manager to lead the data administration function for our Commissioned Rehabilitative Services (CRS) contracts, supporting people on probation. The successful candidate may also be required to provide support across other service areas as business needs require. As a Data Control Manager, you will play a pivotal role in ensuring the quality, accuracy and timely reporting of contract data to commissioners and national organisations. Working closely with Forward's Programmes, Interventions and Evidence team, you will oversee data management processes, support administration teams and lead continuous improvements in systems and procedures. About the Role Forward's team of Data Control Managers are responsible for managing data administration across our contracts while ensuring that accurate, timely and meaningful information is reported to key stakeholders, including contract commissioners and national bodies such as the Office for Health Improvement and Disparities (OHID). You will oversee the collection, validation and reporting of client data, including demographics, interventions accessed and outcomes achieved. You will also provide leadership and support to administration teams across your service area, ensuring high standards of performance and compliance. In addition, you will be responsible for implementing new administrative systems and procedures, improving data quality and leading a team of Administration Officers, Senior Administration Officers and Data Administrators through recruitment, supervision, performance management and ongoing development. Key Responsibilities Lead and manage the data administration function across assigned contracts. Ensure accurate, timely and high-quality reporting to commissioners and national bodies. Produce statistical reports and performance data to support contract delivery. Maintain and develop large databases, ensuring data integrity and compliance. Support administration teams to meet reporting deadlines and maintain high-quality records. Essential Knowledge, Skills and Experience We are looking for someone who has: Intermediate to advanced certification in Microsoft Office applications or demonstrable equivalent experience. Experience and confidence using Nebula, R&M, SystmOne, Data Entry Tool (DET), DAMs and C-Nomis, or equivalent systems. A minimum of three years' experience providing administrative support within a large team in a fast-paced environment. Significant experience working with large datasets, preferably within a healthcare or related setting. Experience managing employees, including recruitment, supervision, performance management and training. Experience collating statistical information accurately, producing reports and maintaining excellent attention to detail. Experience developing, implementing or maintaining large databases and associated administrative processes. Excellent written and verbal communication skills, with the ability to communicate effectively with stakeholders at all levels. The ability to work independently, prioritise competing demands and meet deadlines. Essential Qualifications Level 5 Management qualification or a willingness to work towards achieving one. Why Join Forward? This is an excellent opportunity to join a forward-thinking organisation where data plays a critical role in improving services and delivering positive outcomes. You will have the opportunity to lead a skilled team, influence service development and contribute to the delivery of high-quality rehabilitation and healthcare services through robust data management and reporting. If you are an organised, analytical and experienced data professional with strong leadership skills and a passion for continuous improvement, we would love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
GP Practice Governance Officer Private Doctors' Surgery North Leeds LS8 Pay: £22.00 per hour Hours: 10 hours per week (1.25 days) Site based initially, with a view to hybrid working (1 day per week) The Private Doctors is an award-winning, CQC-registered private medical clinic based in North Leeds, providing same-day concierge private GP services, executive health screening and specialist clinics. We are looking for an experienced GP Practice Governance Officer to lead and continuously improve our governance, compliance and quality assurance systems. Working closely with the leadership team, you will play a key role in ensuring regulatory excellence, maintaining CQC compliance and supporting the practice's ambition of achieving CQC Outstanding. This is a strategic, non-patient-facing role focused on governance, compliance, quality improvement and risk management within a GP and primary care environment. Please note: This role requires recent governance and compliance experience gained within a GP practice, private GP clinic, primary care or NHS primary care setting. Applications from candidates whose experience is solely within care homes or residential care settings will not be considered. Key Responsibilities include: As GP Practice Governance Officer, you will: Lead and maintain the practice's governance, compliance and quality assurance framework. Maintain expert knowledge of CQC regulations, Key Lines of Enquiry (KLOEs) and healthcare legislation. Prepare for and coordinate CQC inspections, ensuring evidence is maintained across all five CQC domains. Monitor changes to CQC guidance and update policies, procedures and Standard Operating Procedures (SOPs) accordingly. Develop and maintain governance structures, policy libraries and document control systems. Coordinate internal audits and quality improvement initiatives. Manage complaints procedures and investigations in line with CQC standards. Develop and maintain health and safety policies, risk assessments and compliance documentation. Monitor infection prevention and control procedures and equipment safety. Maintain staff compliance records, including DBS checks, mandatory training and onboarding documentation. Produce governance reports for the leadership team and identify opportunities for continuous improvement. Proactively identify risks and implement practical solutions to strengthen compliance and governance across the practice. The ideal candidate: To be successful in this role, you will have: At least 3 years' experience in governance, compliance or quality assurance within a GP practice, private GP clinic, primary care or NHS primary care setting. Strong working knowledge of CQC standards, inspections and regulatory requirements. Experience preparing for or supporting successful CQC inspections. Experience developing governance frameworks, policies and quality management systems. Experience managing complaints within a healthcare environment. Knowledge of healthcare employment compliance, including DBS, mandatory training and safeguarding requirements. Experience of health and safety compliance within a healthcare setting. Excellent written communication and policy writing skills. Strong organisational skills with exceptional attention to detail. The ability to work independently, identify risks and implement effective solutions. A Level 3 qualification (or above) in Health & Social Care or an equivalent relevant qualification. Desirable Experience within a private GP practice or independent medical clinic. Experience supporting a practice in achieving or maintaining a high CQC rating. Knowledge of GDPR and information governance. Complaints investigation or mediation training. Experience using GP clinical or practice management systems. This is an opportunity to make a genuine impact within an established and growing private medical practice committed to delivering outstanding patient care. Your expertise will help strengthen governance, improve compliance and support the continued development of an exceptional healthcare service. If your skills and experience match the requirements of this role, we would love to hear from you. Please apply with your updated CV. The Private Doctors is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jul 31, 2026
Full time
GP Practice Governance Officer Private Doctors' Surgery North Leeds LS8 Pay: £22.00 per hour Hours: 10 hours per week (1.25 days) Site based initially, with a view to hybrid working (1 day per week) The Private Doctors is an award-winning, CQC-registered private medical clinic based in North Leeds, providing same-day concierge private GP services, executive health screening and specialist clinics. We are looking for an experienced GP Practice Governance Officer to lead and continuously improve our governance, compliance and quality assurance systems. Working closely with the leadership team, you will play a key role in ensuring regulatory excellence, maintaining CQC compliance and supporting the practice's ambition of achieving CQC Outstanding. This is a strategic, non-patient-facing role focused on governance, compliance, quality improvement and risk management within a GP and primary care environment. Please note: This role requires recent governance and compliance experience gained within a GP practice, private GP clinic, primary care or NHS primary care setting. Applications from candidates whose experience is solely within care homes or residential care settings will not be considered. Key Responsibilities include: As GP Practice Governance Officer, you will: Lead and maintain the practice's governance, compliance and quality assurance framework. Maintain expert knowledge of CQC regulations, Key Lines of Enquiry (KLOEs) and healthcare legislation. Prepare for and coordinate CQC inspections, ensuring evidence is maintained across all five CQC domains. Monitor changes to CQC guidance and update policies, procedures and Standard Operating Procedures (SOPs) accordingly. Develop and maintain governance structures, policy libraries and document control systems. Coordinate internal audits and quality improvement initiatives. Manage complaints procedures and investigations in line with CQC standards. Develop and maintain health and safety policies, risk assessments and compliance documentation. Monitor infection prevention and control procedures and equipment safety. Maintain staff compliance records, including DBS checks, mandatory training and onboarding documentation. Produce governance reports for the leadership team and identify opportunities for continuous improvement. Proactively identify risks and implement practical solutions to strengthen compliance and governance across the practice. The ideal candidate: To be successful in this role, you will have: At least 3 years' experience in governance, compliance or quality assurance within a GP practice, private GP clinic, primary care or NHS primary care setting. Strong working knowledge of CQC standards, inspections and regulatory requirements. Experience preparing for or supporting successful CQC inspections. Experience developing governance frameworks, policies and quality management systems. Experience managing complaints within a healthcare environment. Knowledge of healthcare employment compliance, including DBS, mandatory training and safeguarding requirements. Experience of health and safety compliance within a healthcare setting. Excellent written communication and policy writing skills. Strong organisational skills with exceptional attention to detail. The ability to work independently, identify risks and implement effective solutions. A Level 3 qualification (or above) in Health & Social Care or an equivalent relevant qualification. Desirable Experience within a private GP practice or independent medical clinic. Experience supporting a practice in achieving or maintaining a high CQC rating. Knowledge of GDPR and information governance. Complaints investigation or mediation training. Experience using GP clinical or practice management systems. This is an opportunity to make a genuine impact within an established and growing private medical practice committed to delivering outstanding patient care. Your expertise will help strengthen governance, improve compliance and support the continued development of an exceptional healthcare service. If your skills and experience match the requirements of this role, we would love to hear from you. Please apply with your updated CV. The Private Doctors is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of 39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.
Jul 31, 2026
Seasonal
Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of 39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.
Are you someone who thrives on detail, brings calm to complexity and understands why good governance really matters? Viewpoint Housing Association, an organisation providing housing and care, is looking for a Governance and Compliance Officer to play a key role at the heart of our organisation, supporting our Board, Executive Team and the wider governance arrangements. This is an opportunity to strengthen assurance, support good decision-making and contribute to the effective running of a Registered Social Landlord and Scottish Charity. This is a varied and meaningful role for someone who enjoys both structure and creativity. Alongside supporting governance, compliance, complaints, FOI, GDPR and Subject Access Request processes, you will also help shape how we improve communication by creating and managing content for our corporate social media platforms. Good governance changes how organisations work, you will be close to the decisions, assurance and improvements that help us deliver high-quality housing, care and support services. If you are organised, curious, confident with detail and passionate about ensuring we communicate well with our customers, we would love to hear from you.
Jul 31, 2026
Full time
Are you someone who thrives on detail, brings calm to complexity and understands why good governance really matters? Viewpoint Housing Association, an organisation providing housing and care, is looking for a Governance and Compliance Officer to play a key role at the heart of our organisation, supporting our Board, Executive Team and the wider governance arrangements. This is an opportunity to strengthen assurance, support good decision-making and contribute to the effective running of a Registered Social Landlord and Scottish Charity. This is a varied and meaningful role for someone who enjoys both structure and creativity. Alongside supporting governance, compliance, complaints, FOI, GDPR and Subject Access Request processes, you will also help shape how we improve communication by creating and managing content for our corporate social media platforms. Good governance changes how organisations work, you will be close to the decisions, assurance and improvements that help us deliver high-quality housing, care and support services. If you are organised, curious, confident with detail and passionate about ensuring we communicate well with our customers, we would love to hear from you.
Our client Hackney Council is looking for a Reviewing Officer to join their Access & Duty team. PURPOSE OF THE JOB: The post holder will be responsible for carrying out strengths based reviews and reassessments regarding people with long term conditions in accordance with the principles of the Care Act and under the guidance and supervision of the Senior Practitioner. They will visit people in their own homes and also within care home settings to meet with the service users their families and carers to discuss the support plan, which will entail lone working. They will draw up an appropriate, budgeted outcome based support plan using the Resource Allocation System and will monitor established plans and residential nursing home placements, ensuring they the support is effective at maximising the person's independence. The post holder will provide information, advice and signpost service users to a range of universal services based on the outcome of the assessments and recommend and set up Telecare support where appropriate. MAIN AREAS OF RESPONSIBILITY: Assessment and Support Planning To manage a caseload of service users and carers with long term conditions and complete assessments of the social and functional abilities of existing service users and, where appropriate, co-ordination of multi-disciplinary assessments. To apply the principles of personalisation by working with clients using person-centred and strengths based approaches to facilitate their involvement and choice, and actively seeking ways to maximise their independence and promote their wellbeing. To proactively promote activities, resources and universal services including Telecare where appropriate to improve health and wellbeing as part of the re-assessment and review of support plans and follow up to ensure that the information provided was satisfactory. Record keeping and performance monitoring To maintain accurate and comprehensive records and ensure services users have information about their assessed needs and agreed support plan. To keep accurate records of all work undertaken, and ensure contact and assessment information is updated regularly and accurately on the appropriate client and document management databases in line with the requirements for local and national standards and performance indicators. Monitor the quality of service received by service users through a variety of agreed means including customer satisfaction questionnaires, complaints and customer feedback. Ensure that any shortfalls areas reported and appropriate remedial action taken. Working Together Liase with other social work teams where services for service user's children, their families and mental health problems are required. Have a Think Family approach at all times. Develop and maintain good working relationships with other locality, specialist teams and other professionals within Community Services, health colleagues, the Council, and other statutory, private and voluntary agencies. Ensure all documentation is accessible to relevant stakeholders and that service users are routinely kept informed. Contribute to team meetings, case reviews, and conferences, working groups and training courses as required. Decision-making To carry out reviews and reassessments in line with the principles of the Care Act and in partnership with appropriate professionals and to enable service users to take a strengths based view of their support needs and maximise independence and risk enablement wherever possible. To facilitate the arrangement and purchase of support services arising from the Outcome -Focused Support plan in liaison with and reference to the Direct Payments and Brokerage teams where appropriate. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Jul 31, 2026
Seasonal
Our client Hackney Council is looking for a Reviewing Officer to join their Access & Duty team. PURPOSE OF THE JOB: The post holder will be responsible for carrying out strengths based reviews and reassessments regarding people with long term conditions in accordance with the principles of the Care Act and under the guidance and supervision of the Senior Practitioner. They will visit people in their own homes and also within care home settings to meet with the service users their families and carers to discuss the support plan, which will entail lone working. They will draw up an appropriate, budgeted outcome based support plan using the Resource Allocation System and will monitor established plans and residential nursing home placements, ensuring they the support is effective at maximising the person's independence. The post holder will provide information, advice and signpost service users to a range of universal services based on the outcome of the assessments and recommend and set up Telecare support where appropriate. MAIN AREAS OF RESPONSIBILITY: Assessment and Support Planning To manage a caseload of service users and carers with long term conditions and complete assessments of the social and functional abilities of existing service users and, where appropriate, co-ordination of multi-disciplinary assessments. To apply the principles of personalisation by working with clients using person-centred and strengths based approaches to facilitate their involvement and choice, and actively seeking ways to maximise their independence and promote their wellbeing. To proactively promote activities, resources and universal services including Telecare where appropriate to improve health and wellbeing as part of the re-assessment and review of support plans and follow up to ensure that the information provided was satisfactory. Record keeping and performance monitoring To maintain accurate and comprehensive records and ensure services users have information about their assessed needs and agreed support plan. To keep accurate records of all work undertaken, and ensure contact and assessment information is updated regularly and accurately on the appropriate client and document management databases in line with the requirements for local and national standards and performance indicators. Monitor the quality of service received by service users through a variety of agreed means including customer satisfaction questionnaires, complaints and customer feedback. Ensure that any shortfalls areas reported and appropriate remedial action taken. Working Together Liase with other social work teams where services for service user's children, their families and mental health problems are required. Have a Think Family approach at all times. Develop and maintain good working relationships with other locality, specialist teams and other professionals within Community Services, health colleagues, the Council, and other statutory, private and voluntary agencies. Ensure all documentation is accessible to relevant stakeholders and that service users are routinely kept informed. Contribute to team meetings, case reviews, and conferences, working groups and training courses as required. Decision-making To carry out reviews and reassessments in line with the principles of the Care Act and in partnership with appropriate professionals and to enable service users to take a strengths based view of their support needs and maximise independence and risk enablement wherever possible. To facilitate the arrangement and purchase of support services arising from the Outcome -Focused Support plan in liaison with and reference to the Direct Payments and Brokerage teams where appropriate. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
4Recruitment Services are seeking to recruit a Housing Resolutions Officer for our client based in Wembley. JOB PURPOSE: To provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits. To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. To ensure any offers of accommodation made is in compliance with legislation and Suitability Order; issue temporary accommodation offer and suitability letters. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing advice and support to households in temporary accommodation, helping them access suitable long-term housing options. Manage caseloads, conduct home visits, and support residents with tenancy sustainment and move-on plans. Work with internal teams and external agencies to deliver holistic support, including employment, welfare, and social care referrals. Assess homelessness duties, manage legal obligations, and handle appeals, reviews, and complex housing cases. Investigate domestic abuse, safeguarding concerns, tenancy breaches, fraud, and anti-social behaviour, taking appropriate action. Monitor temporary accommodation, ensuring compliance, property standards, repairs, and health and safety requirements. Liaise with landlords, housing providers, and stakeholders to resolve accommodation issues and minimise voids and costs. Respond to customer enquiries, complaints, and legal correspondence, including court and Ombudsman cases. Maintain accurate records, produce performance reports, and ensure compliance with housing legislation and Council policies. Build positive relationships with residents, partners, and stakeholders to deliver high-quality, customer-focused housing services. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Housing Act 1996, parts 6 and 7, as amended, the Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and related legislation and case law. A good understanding and awareness of housing issues and homelessness issues. Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits. Experience of giving advice and information to customers and working with vulnerable groups Strong and effective experience in provision of exceptional customer services. Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Jul 31, 2026
Contractor
4Recruitment Services are seeking to recruit a Housing Resolutions Officer for our client based in Wembley. JOB PURPOSE: To provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits. To provide tailored support and assistance to all accepted homeless households by ensuring they move on to more settled housing in a timely fashion. To ensure any offers of accommodation made is in compliance with legislation and Suitability Order; issue temporary accommodation offer and suitability letters. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing advice and support to households in temporary accommodation, helping them access suitable long-term housing options. Manage caseloads, conduct home visits, and support residents with tenancy sustainment and move-on plans. Work with internal teams and external agencies to deliver holistic support, including employment, welfare, and social care referrals. Assess homelessness duties, manage legal obligations, and handle appeals, reviews, and complex housing cases. Investigate domestic abuse, safeguarding concerns, tenancy breaches, fraud, and anti-social behaviour, taking appropriate action. Monitor temporary accommodation, ensuring compliance, property standards, repairs, and health and safety requirements. Liaise with landlords, housing providers, and stakeholders to resolve accommodation issues and minimise voids and costs. Respond to customer enquiries, complaints, and legal correspondence, including court and Ombudsman cases. Maintain accurate records, produce performance reports, and ensure compliance with housing legislation and Council policies. Build positive relationships with residents, partners, and stakeholders to deliver high-quality, customer-focused housing services. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of the Housing Act 1996, parts 6 and 7, as amended, the Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and related legislation and case law. A good understanding and awareness of housing issues and homelessness issues. Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits. Experience of giving advice and information to customers and working with vulnerable groups Strong and effective experience in provision of exceptional customer services. Experience of the Suitability Assessment in recommending potential pathways for homeless households residing in temporary accommodation. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Marketing Executive c35k Are you looking to build a long-term career in marketing within a successful manufacturing business? We're recruiting on behalf of a growing and well-established company looking for a Marketing Officer to become an integral part of their team. This role is ideal for someone who has worked within a manufacturing, production, engineering or technical environment and enjoys understanding how products are made, marketed and sold. Whether you already have marketing experience or have supported sales, communications or administration within industry, this is an excellent opportunity to broaden your skills and make a real impact. Rather than focusing on rapid career progression, this business invests in people who want to grow steadily, become experts in their sector and play a key role in the company's continued success. The Role Working closely with colleagues across the business, you'll gain exposure to every aspect of marketing and commercial communications, helping to promote products, support sales activity and strengthen the company's brand. Your responsibilities will include: Creating professional marketing and sales literature Producing engaging content for social media and digital marketing campaigns Supporting the sales team with marketing materials and commercial communications Writing content for trade publications and industry magazines Updating and developing website content Assisting with exhibitions, trade shows and customer events Helping to enhance brand awareness across multiple marketing channels Working with internal teams to understand products, customers and market opportunities About You We're keen to hear from candidates who: Have experience within manufacturing, production, engineering, industrial or technical sectors Enjoy learning about products, processes and customers Have marketing, sales support, communications or commercial administration experience Are organised, proactive and able to manage their own workload Have excellent written and verbal communication skills Are confident using Microsoft Office and other IT systems Work well both independently and as part of a collaborative team Have a positive attitude and a genuine desire to learn and develop What's on Offer Join a successful and growing manufacturing business A varied role with genuine responsibility Exposure to all aspects of marketing and business operations Ongoing training and development A supportive team environment where your contribution is valued A stable, long-term career opportunity with real prospects for personal growth If you're looking for a marketing role where you can combine your manufacturing or production knowledge with creativity and commercial awareness, we'd love to hear from you. Apply today by sending your CV in confidence to (url removed) PS2
Jul 31, 2026
Full time
Marketing Executive c35k Are you looking to build a long-term career in marketing within a successful manufacturing business? We're recruiting on behalf of a growing and well-established company looking for a Marketing Officer to become an integral part of their team. This role is ideal for someone who has worked within a manufacturing, production, engineering or technical environment and enjoys understanding how products are made, marketed and sold. Whether you already have marketing experience or have supported sales, communications or administration within industry, this is an excellent opportunity to broaden your skills and make a real impact. Rather than focusing on rapid career progression, this business invests in people who want to grow steadily, become experts in their sector and play a key role in the company's continued success. The Role Working closely with colleagues across the business, you'll gain exposure to every aspect of marketing and commercial communications, helping to promote products, support sales activity and strengthen the company's brand. Your responsibilities will include: Creating professional marketing and sales literature Producing engaging content for social media and digital marketing campaigns Supporting the sales team with marketing materials and commercial communications Writing content for trade publications and industry magazines Updating and developing website content Assisting with exhibitions, trade shows and customer events Helping to enhance brand awareness across multiple marketing channels Working with internal teams to understand products, customers and market opportunities About You We're keen to hear from candidates who: Have experience within manufacturing, production, engineering, industrial or technical sectors Enjoy learning about products, processes and customers Have marketing, sales support, communications or commercial administration experience Are organised, proactive and able to manage their own workload Have excellent written and verbal communication skills Are confident using Microsoft Office and other IT systems Work well both independently and as part of a collaborative team Have a positive attitude and a genuine desire to learn and develop What's on Offer Join a successful and growing manufacturing business A varied role with genuine responsibility Exposure to all aspects of marketing and business operations Ongoing training and development A supportive team environment where your contribution is valued A stable, long-term career opportunity with real prospects for personal growth If you're looking for a marketing role where you can combine your manufacturing or production knowledge with creativity and commercial awareness, we'd love to hear from you. Apply today by sending your CV in confidence to (url removed) PS2
Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression
Jul 31, 2026
Full time
Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression
Adecco are pleased to be recruiting for a Digital and Marketing Communications Officer to work within the Sussex Police Force Location: Lewes Contract Type: Temporary Working Pattern: Full Time, Monday to Friday, you will enjoy Hybrid working 3 days in the Office and 2 days from home Annual Salary: 41,487 per annum End Date: April 2027 Are you passionate about digital marketing and communications? Do you want to play a pivotal role in enhancing public awareness and engagement for a vital public sector organisation? If so, we have the perfect opportunity for you! About the Role: As a Digital and Marketing Communications Officer, you'll be at the forefront of crafting compelling content and managing digital communications that resonate with our community. This is your chance to support the Office of the Sussex Police and Crime Commissioner in sharing key messages and engaging the public. Key Responsibilities: Content Creation: Develop, upload, and refresh engaging content for our website and social media platforms. Media Relations: Support media inquiries and create press releases that effectively communicate our initiatives and campaigns. Image and Video Capture: Film and edit content featuring the Police and Crime Commissioner, showcasing the important work being done. Campaign Management: Help organise and execute campaigns that promote community activities and services funded by the PCC. Consultation Strategies: Collaborate with stakeholders to develop effective consultation strategies, including surveys and focus groups. Evaluation: Assess media and online reach, providing insights to enhance our communication strategies. What We're Looking For: To thrive in this role, you should bring: A degree or equivalent qualification in communications, marketing, PR, or digital content production. Proficiency with photography and editing software, including DSLR cameras and the Adobe Creative Suite. Experience in creating high-quality digital and print assets. Strong writing skills for crafting clear and concise press releases. A solid understanding of social media strategies to boost engagement. Experience in front-line media relations within a press office setting. Why Join Us? Contribute to meaningful work that impacts your community. Collaborate with a dynamic team dedicated to effective communication and public engagement. Enjoy a competitive salary and the opportunity for professional development. Work in a vibrant environment that encourages creativity and innovation. How to Apply: If you're ready to make a difference through digital marketing and communications, we want to hear from you! Submit your CV along with a cover letter detailing your relevant experience and passion for this role. Join us in shaping the future of communication for the Sussex Police and Crime Commissioner. Together, we can raise public awareness and foster community engagement! We look forward to welcoming a new member to our team who shares our passion for communication and community engagement! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 31, 2026
Seasonal
Adecco are pleased to be recruiting for a Digital and Marketing Communications Officer to work within the Sussex Police Force Location: Lewes Contract Type: Temporary Working Pattern: Full Time, Monday to Friday, you will enjoy Hybrid working 3 days in the Office and 2 days from home Annual Salary: 41,487 per annum End Date: April 2027 Are you passionate about digital marketing and communications? Do you want to play a pivotal role in enhancing public awareness and engagement for a vital public sector organisation? If so, we have the perfect opportunity for you! About the Role: As a Digital and Marketing Communications Officer, you'll be at the forefront of crafting compelling content and managing digital communications that resonate with our community. This is your chance to support the Office of the Sussex Police and Crime Commissioner in sharing key messages and engaging the public. Key Responsibilities: Content Creation: Develop, upload, and refresh engaging content for our website and social media platforms. Media Relations: Support media inquiries and create press releases that effectively communicate our initiatives and campaigns. Image and Video Capture: Film and edit content featuring the Police and Crime Commissioner, showcasing the important work being done. Campaign Management: Help organise and execute campaigns that promote community activities and services funded by the PCC. Consultation Strategies: Collaborate with stakeholders to develop effective consultation strategies, including surveys and focus groups. Evaluation: Assess media and online reach, providing insights to enhance our communication strategies. What We're Looking For: To thrive in this role, you should bring: A degree or equivalent qualification in communications, marketing, PR, or digital content production. Proficiency with photography and editing software, including DSLR cameras and the Adobe Creative Suite. Experience in creating high-quality digital and print assets. Strong writing skills for crafting clear and concise press releases. A solid understanding of social media strategies to boost engagement. Experience in front-line media relations within a press office setting. Why Join Us? Contribute to meaningful work that impacts your community. Collaborate with a dynamic team dedicated to effective communication and public engagement. Enjoy a competitive salary and the opportunity for professional development. Work in a vibrant environment that encourages creativity and innovation. How to Apply: If you're ready to make a difference through digital marketing and communications, we want to hear from you! Submit your CV along with a cover letter detailing your relevant experience and passion for this role. Join us in shaping the future of communication for the Sussex Police and Crime Commissioner. Together, we can raise public awareness and foster community engagement! We look forward to welcoming a new member to our team who shares our passion for communication and community engagement! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Role: Marketing Manager Location: London / Hybrid Salary: 50,000 - 60,000 DOE + Benefits Help shape the next phase of growth for an ambitious alternative finance provider. Already well established within the broker market, we're now investing in a brand-new direct-to-market strategy and are looking for an experienced Growth Marketing Manager to lead the way. Reporting directly to the Chief Commercial Officer, you'll take ownership of the marketing function, driving customer acquisition, supporting the sales team and developing campaigns that deliver measurable commercial results. This is an excellent opportunity for a commercially minded marketer who enjoys building new strategies, has a passion for data-driven marketing and wants the autonomy to make a real impact. What you'll be doing Develop and deliver a new direct-to-market customer acquisition strategy alongside the existing broker channel. Plan and execute integrated marketing campaigns across digital, email, content, social media and events. Support the sales team with lead generation campaigns and marketing collateral. Manage the company website, CRM and external marketing agencies. Build relationships with industry partners, suppliers and marketing providers. Own the marketing budget and produce regular ROI and campaign performance reports for the senior leadership team. Continuously improve brand awareness, customer engagement and lead generation across all channels. About you We're looking for someone who can hit the ground running and enjoys working in a fast-paced, growing business. You'll ideally have: Experience developing or growing a direct-to-market customer acquisition channel. A strong B2B marketing background, ideally within financial services, fintech or another regulated industry. Experience reporting campaign performance, lead generation and ROI to senior stakeholders. Hands-on experience across digital marketing, CRM, content, events and website management. Experience using Salesforce or similar CRM platforms. Excellent communication skills with a commercially focused mindset. What's in it for you? 50,000 - 60,000 salary depending on experience. Flexible hybrid working, with remote working considered for the right person. Direct exposure to the CCO and senior leadership team. Full ownership of the marketing function and budget. The opportunity to build and shape a new direct-to-market strategy from the ground up. Freedom to recommend new marketing tools, systems and ideas. Join a growing, ambitious business where your work will have a genuine impact. If you're a commercially driven Marketing Manager looking for the opportunity to own a marketing function and play a key role in a company's growth journey, we'd love to hear from you.
Jul 31, 2026
Full time
Role: Marketing Manager Location: London / Hybrid Salary: 50,000 - 60,000 DOE + Benefits Help shape the next phase of growth for an ambitious alternative finance provider. Already well established within the broker market, we're now investing in a brand-new direct-to-market strategy and are looking for an experienced Growth Marketing Manager to lead the way. Reporting directly to the Chief Commercial Officer, you'll take ownership of the marketing function, driving customer acquisition, supporting the sales team and developing campaigns that deliver measurable commercial results. This is an excellent opportunity for a commercially minded marketer who enjoys building new strategies, has a passion for data-driven marketing and wants the autonomy to make a real impact. What you'll be doing Develop and deliver a new direct-to-market customer acquisition strategy alongside the existing broker channel. Plan and execute integrated marketing campaigns across digital, email, content, social media and events. Support the sales team with lead generation campaigns and marketing collateral. Manage the company website, CRM and external marketing agencies. Build relationships with industry partners, suppliers and marketing providers. Own the marketing budget and produce regular ROI and campaign performance reports for the senior leadership team. Continuously improve brand awareness, customer engagement and lead generation across all channels. About you We're looking for someone who can hit the ground running and enjoys working in a fast-paced, growing business. You'll ideally have: Experience developing or growing a direct-to-market customer acquisition channel. A strong B2B marketing background, ideally within financial services, fintech or another regulated industry. Experience reporting campaign performance, lead generation and ROI to senior stakeholders. Hands-on experience across digital marketing, CRM, content, events and website management. Experience using Salesforce or similar CRM platforms. Excellent communication skills with a commercially focused mindset. What's in it for you? 50,000 - 60,000 salary depending on experience. Flexible hybrid working, with remote working considered for the right person. Direct exposure to the CCO and senior leadership team. Full ownership of the marketing function and budget. The opportunity to build and shape a new direct-to-market strategy from the ground up. Freedom to recommend new marketing tools, systems and ideas. Join a growing, ambitious business where your work will have a genuine impact. If you're a commercially driven Marketing Manager looking for the opportunity to own a marketing function and play a key role in a company's growth journey, we'd love to hear from you.
