A leading workplace design and fit-out company, renowned for creating exceptional workspaces that enhance performance. We offer end-to-end workplace consultancy, from single office relocations to large-scale design, fit-out, refurbishment, and interior branding projects across the globe. Our clients trust us to deliver bespoke, sustainable workspaces, and our greatest satisfaction comes from witnessing their reactions when they step into their new offices. Headquartered in Central London, with a regional presence across the South, Midlands, and North of England, our core services include design, project management, and the delivery of high-quality workplace interior fit-outs. Role Overview We are looking for a versatile and talented Graphic Designer to take ownership of the design and creation of both static and dynamic visual content that aligns with our identity and workplace designs. Working closely with all teams across the business, this role blends graphic design, motion design, and UX design to deliver cohesive, engaging, and user-friendly experiences across digital, interactive and print platforms. Key Responsibilities • Digital Graphic Design: Design and produce graphics focusing on layout, typography, infographics, and other assets for RFP responses, credentials presentations, and project-related documents. These can be static or animated, depending on presentation style preferences and client requirements. • Motion Design: Transform static content into dynamic visuals using animations, videos, and interactive features within the Adobe suite or other web/animation software. • UX Design: Ensure the usability and functionality of digital products, prioritising intuitive, accessible, and user-friendly experiences. • Print-Based Graphic Design: Design and prepare artwork for printed materials, including books, boards, brochures, posters, and flyers. Additionally, create artwork for large-scale projects such as wayfinding, manifestations, hoardings, and other large graphics. Work within budget constraints and collaborate with external print vendors to ensure the high-quality production of physical design materials. Essential Skills & Experience • Minimum of 2 years of experience in graphic design, motion design, or UX design within a professional office environment; a relevant degree or higher education qualification is preferred. • Proficiency in Adobe Creative Suite, motion design tools, web design platforms and UX design tools. • Strong creativity and innovation: Ability to push boundaries and create visually engaging and functional design solutions. • Attention to detail: A keen eye for quality, accuracy, and consistency in both design and written content (correct spelling and grammar). • Ability to meet deadlines and manage multiple projects under pressure, particularly for client-facing materials and tenders. • Confidence in collaboration and independent work: You should be able to take ownership of projects while working closely with teams to achieve the best results. • Excellent communication skills: Strong verbal and written communication skills for effective teamwork and client interaction. What s in it for you • Competitive salary • 23 days holiday, rising to 28 with length of service • Enhanced parental and maternity leave • 2 volunteering days per year • Paid training and development opportunities • Cycle-to-work scheme • Weekly drinks, quarterly socials, and staff meals • Fresh fruit, biscuits, and barista-style coffee • Monthly birthday cakes • Life insurance (4x annual salary) • Nationwide gym discount and free fitness classes • 24/7 Employee Assistance Programme (BUPA) • Eye test and glasses funding
Jul 30, 2026
Full time
A leading workplace design and fit-out company, renowned for creating exceptional workspaces that enhance performance. We offer end-to-end workplace consultancy, from single office relocations to large-scale design, fit-out, refurbishment, and interior branding projects across the globe. Our clients trust us to deliver bespoke, sustainable workspaces, and our greatest satisfaction comes from witnessing their reactions when they step into their new offices. Headquartered in Central London, with a regional presence across the South, Midlands, and North of England, our core services include design, project management, and the delivery of high-quality workplace interior fit-outs. Role Overview We are looking for a versatile and talented Graphic Designer to take ownership of the design and creation of both static and dynamic visual content that aligns with our identity and workplace designs. Working closely with all teams across the business, this role blends graphic design, motion design, and UX design to deliver cohesive, engaging, and user-friendly experiences across digital, interactive and print platforms. Key Responsibilities • Digital Graphic Design: Design and produce graphics focusing on layout, typography, infographics, and other assets for RFP responses, credentials presentations, and project-related documents. These can be static or animated, depending on presentation style preferences and client requirements. • Motion Design: Transform static content into dynamic visuals using animations, videos, and interactive features within the Adobe suite or other web/animation software. • UX Design: Ensure the usability and functionality of digital products, prioritising intuitive, accessible, and user-friendly experiences. • Print-Based Graphic Design: Design and prepare artwork for printed materials, including books, boards, brochures, posters, and flyers. Additionally, create artwork for large-scale projects such as wayfinding, manifestations, hoardings, and other large graphics. Work within budget constraints and collaborate with external print vendors to ensure the high-quality production of physical design materials. Essential Skills & Experience • Minimum of 2 years of experience in graphic design, motion design, or UX design within a professional office environment; a relevant degree or higher education qualification is preferred. • Proficiency in Adobe Creative Suite, motion design tools, web design platforms and UX design tools. • Strong creativity and innovation: Ability to push boundaries and create visually engaging and functional design solutions. • Attention to detail: A keen eye for quality, accuracy, and consistency in both design and written content (correct spelling and grammar). • Ability to meet deadlines and manage multiple projects under pressure, particularly for client-facing materials and tenders. • Confidence in collaboration and independent work: You should be able to take ownership of projects while working closely with teams to achieve the best results. • Excellent communication skills: Strong verbal and written communication skills for effective teamwork and client interaction. What s in it for you • Competitive salary • 23 days holiday, rising to 28 with length of service • Enhanced parental and maternity leave • 2 volunteering days per year • Paid training and development opportunities • Cycle-to-work scheme • Weekly drinks, quarterly socials, and staff meals • Fresh fruit, biscuits, and barista-style coffee • Monthly birthday cakes • Life insurance (4x annual salary) • Nationwide gym discount and free fitness classes • 24/7 Employee Assistance Programme (BUPA) • Eye test and glasses funding
MinsterFB works with some of the UK s best-loved brands to make sure that their Amazon product listings convert powerfully. We are looking for a graphic designer with video editing skills to support: our Marketing Director in showcasing our work to potential clients, and our Content Marketing and Advertising teams with the visual and video assets required to create high-conversion product listings and ads. This role provides an opportunity for a graphic designer with some experience to develop broader skills, working across our business to develop video and static assets, develop systems and best practice across the teams and evaluate their impact. The Role: Support the Marketing Director with creation and modification of visual and video assets as required for internal training and for the promotion of MinsterFB to new potential clients Includes delivery of professional video content for Linked In, You Tube and the MinsterFB website from ingredients created by members of the team, utilising different aspect ratios, captioning etc Liaise with MinsterFB Account Managers and Client creative teams to establish priorities and opportunities for creating improved Amazon assets, together with the best route to meet those needs including: Editing of existing assets Use of AI tools Application of standard optimisation approaches (eg inclusion of a cardboard box images in the background for multipacks) Guide the Content Marketing team and inspire client teams to produce high quality image and video for clients by providing training and training materials on the best tools to use in different circumstances, setting expectations about what good looks like Constantly review options for digital visual asset creation at scale, and create processes and training to communicate these to the Content Marketing team and others Work with existing client photography and design elements to create specific digital assets for product listings, advertising and brand stores for high priority clients/when needed to dovetail with other campaigns Maintain an up-to-date record of our clients brand logos, colours, fonts and design guidelines Utilise existing data sets and reporting to evaluate the impact of creative changes on conversion rate and sales Support the Marketing Director to implement, improve and evolve the agency s distinctive visual style providing a consistent look and feel across all touchpoints You: Graphic designer and video editor with experience on the Adobe suite, in particular: Adobe Photoshop Adobe Illustrator Adobe Premiere Pro Adobe InDesign Very comfortable working with existing film elements Excellent interpersonal skills enabling cross-functional working and appropriate client management (including expectation management) A willingness to learn Amazon requirements and processes (experience is not expected here full training will be given) A rigorous approach to prioritisation, managing progress and maintaining systems that enable assets to be used fully It would be an advantage to have product photography skills Salary & Other Benefits: £30k Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Location: Minimum of two days a week from Southwell Office (mandatory) When working from home you will be staying in regular contact through Zoom and MS Teams. We have a tight supportive culture that is strengthened through face to face interactions if you are unable to work two days a week from Southwell please don t apply. J ob Details: Work hours are, Monday to Thursday 9am until 5.30pm, Friday 9am until 3pm This job unapologetically online / on screen. However with the flexibility that fantastic global internet coverage provides you will be able to work remotely anywhere in the world for up to 4 consecutive weeks a year In addition employees are entitled to a 3mth unpaid sabbatical after 4 years of continuous employment About MinsterFB MinsterFB works with some of the UK's favourite brands such as Grenade, Bisto, Yorkshire Tea, McVitie's and Cadburys to build their business on Amazon. They provide full account management, sales strategy, catalogue management, issue resolution and training. Key to their success is their deployment of all of the growth tools available to Amazon Sellers and Vendors. MinsterFB is a Certified B Corporation. As such we're part of a global community of businesses that meet high standards of social and environmental impact How to Apply If this role is of interest please attach your CV to the link provided. We receive many CVs so to ensure yours is read please include the words "I am able to work 2 days a week in Southwell" in your application preferably in the subject line. MinsterFB values a diverse workforce. Women, people of colour, people with disabilities, and members of the LGBTQ community are encouraged to apply. They believe an equitable and inclusive work environment and a diverse empowered team is key to achieving their mission. They're looking for candidates who can expand their business culture, are curious, plain-dealing, action orientated, bring their whole selves to work and meet the requirements of the role. All else is secondary. They strive to provide all candidates with an equitable and accessible recruitment process. If they can offer accommodations for you in the recruitment process or you have feedback on how to make their recruitment more accessible, please let them know.
Jul 30, 2026
Full time
MinsterFB works with some of the UK s best-loved brands to make sure that their Amazon product listings convert powerfully. We are looking for a graphic designer with video editing skills to support: our Marketing Director in showcasing our work to potential clients, and our Content Marketing and Advertising teams with the visual and video assets required to create high-conversion product listings and ads. This role provides an opportunity for a graphic designer with some experience to develop broader skills, working across our business to develop video and static assets, develop systems and best practice across the teams and evaluate their impact. The Role: Support the Marketing Director with creation and modification of visual and video assets as required for internal training and for the promotion of MinsterFB to new potential clients Includes delivery of professional video content for Linked In, You Tube and the MinsterFB website from ingredients created by members of the team, utilising different aspect ratios, captioning etc Liaise with MinsterFB Account Managers and Client creative teams to establish priorities and opportunities for creating improved Amazon assets, together with the best route to meet those needs including: Editing of existing assets Use of AI tools Application of standard optimisation approaches (eg inclusion of a cardboard box images in the background for multipacks) Guide the Content Marketing team and inspire client teams to produce high quality image and video for clients by providing training and training materials on the best tools to use in different circumstances, setting expectations about what good looks like Constantly review options for digital visual asset creation at scale, and create processes and training to communicate these to the Content Marketing team and others Work with existing client photography and design elements to create specific digital assets for product listings, advertising and brand stores for high priority clients/when needed to dovetail with other campaigns Maintain an up-to-date record of our clients brand logos, colours, fonts and design guidelines Utilise existing data sets and reporting to evaluate the impact of creative changes on conversion rate and sales Support the Marketing Director to implement, improve and evolve the agency s distinctive visual style providing a consistent look and feel across all touchpoints You: Graphic designer and video editor with experience on the Adobe suite, in particular: Adobe Photoshop Adobe Illustrator Adobe Premiere Pro Adobe InDesign Very comfortable working with existing film elements Excellent interpersonal skills enabling cross-functional working and appropriate client management (including expectation management) A willingness to learn Amazon requirements and processes (experience is not expected here full training will be given) A rigorous approach to prioritisation, managing progress and maintaining systems that enable assets to be used fully It would be an advantage to have product photography skills Salary & Other Benefits: £30k Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Location: Minimum of two days a week from Southwell Office (mandatory) When working from home you will be staying in regular contact through Zoom and MS Teams. We have a tight supportive culture that is strengthened through face to face interactions if you are unable to work two days a week from Southwell please don t apply. J ob Details: Work hours are, Monday to Thursday 9am until 5.30pm, Friday 9am until 3pm This job unapologetically online / on screen. However with the flexibility that fantastic global internet coverage provides you will be able to work remotely anywhere in the world for up to 4 consecutive weeks a year In addition employees are entitled to a 3mth unpaid sabbatical after 4 years of continuous employment About MinsterFB MinsterFB works with some of the UK's favourite brands such as Grenade, Bisto, Yorkshire Tea, McVitie's and Cadburys to build their business on Amazon. They provide full account management, sales strategy, catalogue management, issue resolution and training. Key to their success is their deployment of all of the growth tools available to Amazon Sellers and Vendors. MinsterFB is a Certified B Corporation. As such we're part of a global community of businesses that meet high standards of social and environmental impact How to Apply If this role is of interest please attach your CV to the link provided. We receive many CVs so to ensure yours is read please include the words "I am able to work 2 days a week in Southwell" in your application preferably in the subject line. MinsterFB values a diverse workforce. Women, people of colour, people with disabilities, and members of the LGBTQ community are encouraged to apply. They believe an equitable and inclusive work environment and a diverse empowered team is key to achieving their mission. They're looking for candidates who can expand their business culture, are curious, plain-dealing, action orientated, bring their whole selves to work and meet the requirements of the role. All else is secondary. They strive to provide all candidates with an equitable and accessible recruitment process. If they can offer accommodations for you in the recruitment process or you have feedback on how to make their recruitment more accessible, please let them know.
As a Sales Designer, you'll focus on creating bespoke designs to meet customer needs while driving sales. This role combines creativity with customer interaction to ensure a smooth and tailored experience Client Details This company operates in the interior design specialising in providing, tailored solutions to its customers. Description Engage with customers to understand their design preferences and requirements. Create bespoke designs that align with customer needs and expectations. Provide expert advice on product options and customisation possibilities. Prepare and present detailed proposals to customers. Follow up on leads and maintain communication throughout the sales process. Collaborate with the team to ensure customer satisfaction and smooth project execution. Meet or exceed sales targets by building strong client relationships. Stay updated on industry trends and product knowledge. Profile A successful Sales Designer should have: Experience in sales or customer-focused roles, ideally within retail or design. Strong communication and interpersonal skills. An eye for detail and a creative approach to problem-solving. Confidence in presenting ideas and designs to customers. Ability to work independently and manage time effectively. A genuine interest in design and customer satisfaction. Job Offer Salary from £36k, dependent on the level of experience. OTE £80k+ uncapped commission structure. Opportunities to work with bespoke designs in the retail industry. If you're interested in this role, apply now.
Jul 30, 2026
Full time
As a Sales Designer, you'll focus on creating bespoke designs to meet customer needs while driving sales. This role combines creativity with customer interaction to ensure a smooth and tailored experience Client Details This company operates in the interior design specialising in providing, tailored solutions to its customers. Description Engage with customers to understand their design preferences and requirements. Create bespoke designs that align with customer needs and expectations. Provide expert advice on product options and customisation possibilities. Prepare and present detailed proposals to customers. Follow up on leads and maintain communication throughout the sales process. Collaborate with the team to ensure customer satisfaction and smooth project execution. Meet or exceed sales targets by building strong client relationships. Stay updated on industry trends and product knowledge. Profile A successful Sales Designer should have: Experience in sales or customer-focused roles, ideally within retail or design. Strong communication and interpersonal skills. An eye for detail and a creative approach to problem-solving. Confidence in presenting ideas and designs to customers. Ability to work independently and manage time effectively. A genuine interest in design and customer satisfaction. Job Offer Salary from £36k, dependent on the level of experience. OTE £80k+ uncapped commission structure. Opportunities to work with bespoke designs in the retail industry. If you're interested in this role, apply now.
Structural Engineer - Bristol £35,000 - £45,000 Exciting Opportunity for a Structural Engineer Bristol Career Development + Diverse Project Portfolio Are you a talented Structural Engineer looking for your next challenge with a thriving and forward-thinking engineering consultancy?Our client, a well-established and highly respected engineering consultancy, is seeking a Structural Engineer with 4-6 years' experience to join their growing Bristol office. With a strong pipeline of projects across the commercial, residential, industrial, and mixed-use sectors, this is an excellent opportunity to work on a varied and technically challenging workload while advancing your professional development.The OpportunityYou'll become part of a collaborative team of experienced engineers and technicians, working closely with senior technical leaders on projects from concept through to completion. The company is committed to developing its engineers and offers structured support towards professional chartership, alongside genuine long-term career progression opportunities.This role is ideal for an ambitious engineer who enjoys problem-solving, client interaction, and delivering innovative, high-quality design solutions. Key Responsibilities Carry out structural analysis and design calculations for a range of building projects. Produce technical designs and specifications using industry-standard software and engineering principles. Utilise structural design packages such as TEKLA Structural Designer, TEDDS , and other relevant software. Prepare technical reports, calculations, and design documentation. Attend client meetings, design team workshops, and site inspections as required. Collaborate with architects, contractors, and other consultants to deliver successful project outcomes. Ensure projects are delivered within agreed timescales and budgets. Support and contribute to the continuous improvement of engineering processes and best practice. About You Degree qualified in Civil or Structural Engineering (BEng, MEng, or equivalent). Approximately 4-6 years' post-graduate structural engineering experience within a UK consultancy environment. Experience working on building structures across a variety of sectors. Proficient in structural design software, including TEKLA Structural Designer and TEDDS. Strong communication skills with the ability to build relationships with clients and project teams. Working towards Chartership or keen to progress towards professional accreditation. What's on Offer? Competitive salary, tailored to experience. 33 days annual leave including bank holidays. Paid overtime beyond the standard 37.5-hour week. Competitive pension scheme. Healthcare cashback plan. Cycle to Work scheme. Professional membership subscriptions paid. Chartership support and ICE training agreement. Professional qualification bonuses. Employee rewards and recognition programme. Loyalty bonus scheme. Clear career progression pathway within a growing consultancy. Flexible and supportive working environment. Why Apply? This is a fantastic opportunity to join a consultancy with an excellent reputation for technical excellence, employee development, and project diversity. You'll be given responsibility, support, and a clear route for career progression while working on a wide range of exciting engineering projects across the UK. Interested? Apply today to find out more about this opportunity and take the next step in your Structural Engineering career.
Jul 30, 2026
Full time
Structural Engineer - Bristol £35,000 - £45,000 Exciting Opportunity for a Structural Engineer Bristol Career Development + Diverse Project Portfolio Are you a talented Structural Engineer looking for your next challenge with a thriving and forward-thinking engineering consultancy?Our client, a well-established and highly respected engineering consultancy, is seeking a Structural Engineer with 4-6 years' experience to join their growing Bristol office. With a strong pipeline of projects across the commercial, residential, industrial, and mixed-use sectors, this is an excellent opportunity to work on a varied and technically challenging workload while advancing your professional development.The OpportunityYou'll become part of a collaborative team of experienced engineers and technicians, working closely with senior technical leaders on projects from concept through to completion. The company is committed to developing its engineers and offers structured support towards professional chartership, alongside genuine long-term career progression opportunities.This role is ideal for an ambitious engineer who enjoys problem-solving, client interaction, and delivering innovative, high-quality design solutions. Key Responsibilities Carry out structural analysis and design calculations for a range of building projects. Produce technical designs and specifications using industry-standard software and engineering principles. Utilise structural design packages such as TEKLA Structural Designer, TEDDS , and other relevant software. Prepare technical reports, calculations, and design documentation. Attend client meetings, design team workshops, and site inspections as required. Collaborate with architects, contractors, and other consultants to deliver successful project outcomes. Ensure projects are delivered within agreed timescales and budgets. Support and contribute to the continuous improvement of engineering processes and best practice. About You Degree qualified in Civil or Structural Engineering (BEng, MEng, or equivalent). Approximately 4-6 years' post-graduate structural engineering experience within a UK consultancy environment. Experience working on building structures across a variety of sectors. Proficient in structural design software, including TEKLA Structural Designer and TEDDS. Strong communication skills with the ability to build relationships with clients and project teams. Working towards Chartership or keen to progress towards professional accreditation. What's on Offer? Competitive salary, tailored to experience. 33 days annual leave including bank holidays. Paid overtime beyond the standard 37.5-hour week. Competitive pension scheme. Healthcare cashback plan. Cycle to Work scheme. Professional membership subscriptions paid. Chartership support and ICE training agreement. Professional qualification bonuses. Employee rewards and recognition programme. Loyalty bonus scheme. Clear career progression pathway within a growing consultancy. Flexible and supportive working environment. Why Apply? This is a fantastic opportunity to join a consultancy with an excellent reputation for technical excellence, employee development, and project diversity. You'll be given responsibility, support, and a clear route for career progression while working on a wide range of exciting engineering projects across the UK. Interested? Apply today to find out more about this opportunity and take the next step in your Structural Engineering career.
Job Title: Senior UI Designer Contract Type: Fixed Term Contract (3 months) Daily Rate: 400 - 580 Working Pattern: Full Time Join Our Client's Team and Make an Impact! Are you a passionate and skilled Senior UI Designer ready to elevate user experiences in the retail industry? Our client, one of the UK's largest supermarket chains, is on the lookout for a bold designer to join their dynamic multidisciplinary team. This is your chance to create intuitive solutions that enhance the shopping journey for millions! About the Role: As a Senior UI Designer, you will: Design UI for multi-platform projects, transforming complex experiences into simple, effective solutions. Own the end-to-end UI process, from interaction design discovery to delivering ready-for-build design files. Collaborate with UX designers, researchers, engineers, product managers, and more to create remarkable designs. Champion human-centred design practises, ensuring inclusivity and accessibility across all designs. Facilitate workshops and run participatory design sessions that inspire creativity and innovation. Continuously improve design processes to enhance efficiency and streamline workflows. What We're Looking For: To thrive in this role, you will need: 5+ years of UI design experience with a strong portfolio showcasing your expertise. Exceptional skills in UI and interaction design, including proficiency in Figma and knowledge of the latest design tools. Strong understanding of accessibility standards (WCAG 2.1) and a passion for inclusive design. Proven problem-solving abilities and experience in high-profile, customer-facing projects. Strong communication skills with the ability to present ideas clearly to various stakeholders. Coaching and mentoring experience, helping junior team members grow and succeed. Why Join Us? By joining our client, you'll be part of a team that values your expertise and fosters personal and career growth. Here's what you can expect: A hybrid work model that supports work-life balance. A diverse and inclusive team environment where your ideas are valued. Competitive benefits package that goes beyond industry standards. Opportunities for continuous learning and professional development. If you're ready to take your career to the next level and make a real difference in the retail industry, we want to hear from you! Your creativity and expertise could help shape the future of shopping experiences. How to Apply: If you're excited about this opportunity, please submit your application along with a portfolio demonstrating your design skills. Join our client's mission to transform the retail landscape and help customers shop better! Don't miss out on this exciting opportunity! Apply now and be a part of something special. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 30, 2026
Contractor
Job Title: Senior UI Designer Contract Type: Fixed Term Contract (3 months) Daily Rate: 400 - 580 Working Pattern: Full Time Join Our Client's Team and Make an Impact! Are you a passionate and skilled Senior UI Designer ready to elevate user experiences in the retail industry? Our client, one of the UK's largest supermarket chains, is on the lookout for a bold designer to join their dynamic multidisciplinary team. This is your chance to create intuitive solutions that enhance the shopping journey for millions! About the Role: As a Senior UI Designer, you will: Design UI for multi-platform projects, transforming complex experiences into simple, effective solutions. Own the end-to-end UI process, from interaction design discovery to delivering ready-for-build design files. Collaborate with UX designers, researchers, engineers, product managers, and more to create remarkable designs. Champion human-centred design practises, ensuring inclusivity and accessibility across all designs. Facilitate workshops and run participatory design sessions that inspire creativity and innovation. Continuously improve design processes to enhance efficiency and streamline workflows. What We're Looking For: To thrive in this role, you will need: 5+ years of UI design experience with a strong portfolio showcasing your expertise. Exceptional skills in UI and interaction design, including proficiency in Figma and knowledge of the latest design tools. Strong understanding of accessibility standards (WCAG 2.1) and a passion for inclusive design. Proven problem-solving abilities and experience in high-profile, customer-facing projects. Strong communication skills with the ability to present ideas clearly to various stakeholders. Coaching and mentoring experience, helping junior team members grow and succeed. Why Join Us? By joining our client, you'll be part of a team that values your expertise and fosters personal and career growth. Here's what you can expect: A hybrid work model that supports work-life balance. A diverse and inclusive team environment where your ideas are valued. Competitive benefits package that goes beyond industry standards. Opportunities for continuous learning and professional development. If you're ready to take your career to the next level and make a real difference in the retail industry, we want to hear from you! Your creativity and expertise could help shape the future of shopping experiences. How to Apply: If you're excited about this opportunity, please submit your application along with a portfolio demonstrating your design skills. Join our client's mission to transform the retail landscape and help customers shop better! Don't miss out on this exciting opportunity! Apply now and be a part of something special. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Title: Senior UX Designer (Fixed Term Contract) Location: Hybrid (1 day in Welwyn Garden City and 2 days in Farringdon, London) Contract Length: 6 Months Daily Rate: 450 - 600 Working Pattern: Full Time Are you ready to step into an exciting opportunity as a Senior UX Designer? Join our client, a leading player in the retail industry, where you will be at the forefront of crafting user experiences that transform how colleagues and suppliers engage with digital platforms. Your expertise will help shape intuitive, accessible designs that make a real impact! What You'll Do: As a Senior UX Designer, you'll take charge of redefining complex experiences into simple, user-friendly solutions. Your responsibilities will include: Leading the end-to-end design process: discovery, user journey mapping, sketching, wireframing, prototyping, and usability testing. Advocating for human-centred design across teams and the broader organisation. Collaborating within agile squads to enhance user experience across digital products. Conducting discovery sessions to understand user needs and validating designs through usability testing. Promoting inclusive design practises and ensuring accessibility in all your designs. Engaging with quantitative data to inform and refine your design decisions. Facilitating workshops and participatory design sessions to gather insights from business and user partners. Supporting and mentoring junior designers to foster a positive and inclusive team culture. What You'll Bring: To thrive in this role, you should have: A strong portfolio showcasing your expertise in web, responsive, and native design. Experience in high-profile design projects, preferably in an enterprise environment. Passion for user experience and a knack for solving product challenges. A solid understanding of the iterative design process, including research and user testing. Proficiency in interaction design for web and mobile applications, with a focus on accessibility (WCAG 2.1 level AA). Strong communication skills to engage with stakeholders at all levels. Familiarity with industry-standard tools like Figma, Adobe Creative Suite, Jira, and Confluence. A forward-thinking attitude, ready to embrace AI and its potential in UX design. Previous retail sector experience is a plus! Why Join Us? This is not just a job; it's a chance to make a tangible difference in a vibrant organisation with a global reach. You'll work alongside talented professionals, tackle diverse challenges, and help shape the future of user experiences in retail. Plus, you'll enjoy: Competitive daily rates, reflecting your expertise and contributions. A supportive, inclusive team culture that values collaboration and innovation. Opportunities for personal and professional growth, including mentoring junior designers. If you're passionate about transforming user experiences and ready to take on a new challenge, we want to hear from you! Apply Now! Join our client in redefining retail experiences. Send us your CV and portfolio today, and let's create something extraordinary together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 30, 2026
Contractor
Job Title: Senior UX Designer (Fixed Term Contract) Location: Hybrid (1 day in Welwyn Garden City and 2 days in Farringdon, London) Contract Length: 6 Months Daily Rate: 450 - 600 Working Pattern: Full Time Are you ready to step into an exciting opportunity as a Senior UX Designer? Join our client, a leading player in the retail industry, where you will be at the forefront of crafting user experiences that transform how colleagues and suppliers engage with digital platforms. Your expertise will help shape intuitive, accessible designs that make a real impact! What You'll Do: As a Senior UX Designer, you'll take charge of redefining complex experiences into simple, user-friendly solutions. Your responsibilities will include: Leading the end-to-end design process: discovery, user journey mapping, sketching, wireframing, prototyping, and usability testing. Advocating for human-centred design across teams and the broader organisation. Collaborating within agile squads to enhance user experience across digital products. Conducting discovery sessions to understand user needs and validating designs through usability testing. Promoting inclusive design practises and ensuring accessibility in all your designs. Engaging with quantitative data to inform and refine your design decisions. Facilitating workshops and participatory design sessions to gather insights from business and user partners. Supporting and mentoring junior designers to foster a positive and inclusive team culture. What You'll Bring: To thrive in this role, you should have: A strong portfolio showcasing your expertise in web, responsive, and native design. Experience in high-profile design projects, preferably in an enterprise environment. Passion for user experience and a knack for solving product challenges. A solid understanding of the iterative design process, including research and user testing. Proficiency in interaction design for web and mobile applications, with a focus on accessibility (WCAG 2.1 level AA). Strong communication skills to engage with stakeholders at all levels. Familiarity with industry-standard tools like Figma, Adobe Creative Suite, Jira, and Confluence. A forward-thinking attitude, ready to embrace AI and its potential in UX design. Previous retail sector experience is a plus! Why Join Us? This is not just a job; it's a chance to make a tangible difference in a vibrant organisation with a global reach. You'll work alongside talented professionals, tackle diverse challenges, and help shape the future of user experiences in retail. Plus, you'll enjoy: Competitive daily rates, reflecting your expertise and contributions. A supportive, inclusive team culture that values collaboration and innovation. Opportunities for personal and professional growth, including mentoring junior designers. If you're passionate about transforming user experiences and ready to take on a new challenge, we want to hear from you! Apply Now! Join our client in redefining retail experiences. Send us your CV and portfolio today, and let's create something extraordinary together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through user-centred design, agile delivery, and modern technology. Our multidisciplinary teams work closely with users and stakeholders to create intuitive, accessible, and effective digital experiences that deliver meaningful outcomes. We are looking for a talented UX Designer to join our growing design team and help shape user experiences across a range of digital products and services. Role Overview As a UX Designer, you will be responsible for understanding user needs, identifying pain points, and designing intuitive experiences that improve how people interact with digital products and services. You will work closely with User Researchers, Service Designers, Content Designers, Product Managers, Developers, and stakeholders to create solutions that are both user-focused and aligned with business objectives. The successful candidate will be passionate about user-centred design, accessibility, and creating seamless digital experiences. Key Responsibilities Design user-centred digital experiences based on user research, data, and stakeholder requirements. Create wireframes, user flows, journey maps, prototypes, and interaction designs. Collaborate with User Researchers to understand user needs, behaviours, and pain points. Translate research insights into clear design solutions and recommendations. Develop low-fidelity and high-fidelity prototypes to test and validate design concepts. Facilitate workshops, design reviews, and collaborative design sessions. Work closely with developers to ensure designs are implemented effectively and consistently. Contribute to and maintain design systems, patterns, and component libraries where required. Ensure designs meet accessibility and inclusive design standards. Participate in usability testing and iterate designs based on feedback and evidence. Communicate design decisions and rationale clearly to stakeholders and delivery teams. Support continuous improvement of design processes and practices. Essential Skills & Experience Proven experience working as a UX Designer within multidisciplinary Agile teams. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience creating: User Flows Wireframes Interactive Prototypes Journey Maps Information Architecture Artefacts Design Specifications Experience conducting and applying usability testing insights. Strong understanding of accessibility and inclusive design principles. Proficiency with design and collaboration tools such as: Figma Adobe XD Sketch Miro Ability to communicate design concepts effectively to technical and non-technical audiences. Experience working closely with developers and product teams. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience contributing to design systems and component libraries. Understanding of interaction design and information architecture principles. Experience working with analytics and user behaviour data to inform design decisions. Knowledge of HTML, CSS, and Front End development principles. Experience supporting digital transformation and service improvement programmes. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced designers, researchers, delivery professionals, and engineers. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Jul 30, 2026
Full time
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through user-centred design, agile delivery, and modern technology. Our multidisciplinary teams work closely with users and stakeholders to create intuitive, accessible, and effective digital experiences that deliver meaningful outcomes. We are looking for a talented UX Designer to join our growing design team and help shape user experiences across a range of digital products and services. Role Overview As a UX Designer, you will be responsible for understanding user needs, identifying pain points, and designing intuitive experiences that improve how people interact with digital products and services. You will work closely with User Researchers, Service Designers, Content Designers, Product Managers, Developers, and stakeholders to create solutions that are both user-focused and aligned with business objectives. The successful candidate will be passionate about user-centred design, accessibility, and creating seamless digital experiences. Key Responsibilities Design user-centred digital experiences based on user research, data, and stakeholder requirements. Create wireframes, user flows, journey maps, prototypes, and interaction designs. Collaborate with User Researchers to understand user needs, behaviours, and pain points. Translate research insights into clear design solutions and recommendations. Develop low-fidelity and high-fidelity prototypes to test and validate design concepts. Facilitate workshops, design reviews, and collaborative design sessions. Work closely with developers to ensure designs are implemented effectively and consistently. Contribute to and maintain design systems, patterns, and component libraries where required. Ensure designs meet accessibility and inclusive design standards. Participate in usability testing and iterate designs based on feedback and evidence. Communicate design decisions and rationale clearly to stakeholders and delivery teams. Support continuous improvement of design processes and practices. Essential Skills & Experience Proven experience working as a UX Designer within multidisciplinary Agile teams. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience creating: User Flows Wireframes Interactive Prototypes Journey Maps Information Architecture Artefacts Design Specifications Experience conducting and applying usability testing insights. Strong understanding of accessibility and inclusive design principles. Proficiency with design and collaboration tools such as: Figma Adobe XD Sketch Miro Ability to communicate design concepts effectively to technical and non-technical audiences. Experience working closely with developers and product teams. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience contributing to design systems and component libraries. Understanding of interaction design and information architecture principles. Experience working with analytics and user behaviour data to inform design decisions. Knowledge of HTML, CSS, and Front End development principles. Experience supporting digital transformation and service improvement programmes. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced designers, researchers, delivery professionals, and engineers. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Marketing Executive Worcester Up to 40,000 Are you a creative and proactive Marketing Executive looking for your next opportunity? My client is seeking a talented Marketing Executive to support the delivery of marketing activity across the business and wider group. This is an excellent opportunity for someone with strong communication skills, a creative mindset and an interest in digital marketing to play a key role in developing brand awareness, content creation and business growth. Key Responsibilities for this Marketing Executive role: Create engaging content across LinkedIn and other social media channels, including photography, graphics and short-form video. Manage social media activity, including scheduling, publishing and monitoring performance. Update and maintain WordPress websites, intranet platforms and digital content. Produce newsletters, news stories, project updates and other communications. Create marketing materials including brochures, presentations, advertisements, case studies and digital campaigns. Support the planning and delivery of industry events and exhibitions. Monitor website and campaign performance using tools such as Google Analytics and provide insights and reports. Support PR activity, award submissions, promotional campaigns and bid submissions. Work with designers, printers and suppliers to deliver high-quality marketing materials. Provide general marketing and business support, including event coordination, administration and client interactions. Requirements for this Marketing Executive role: Degree, HND or equivalent qualification in Marketing, Digital Marketing, Communications or a related subject, or relevant practical experience. Excellent written and verbal communication skills. Strong attention to detail with a creative eye for design and branding. Good organisational and time-management skills with the ability to manage multiple priorities. A positive, proactive approach with a willingness to learn and develop. Experience with WordPress, Mailchimp, Canva, Adobe Creative Suite, Google Analytics, social media management platforms or video editing software would be advantageous. Ability to work collaboratively within a busy team environment. Interested? Please apply below, or for more information, contact Harley Davies on (phone number removed) or (url removed) .
Jul 30, 2026
Full time
Marketing Executive Worcester Up to 40,000 Are you a creative and proactive Marketing Executive looking for your next opportunity? My client is seeking a talented Marketing Executive to support the delivery of marketing activity across the business and wider group. This is an excellent opportunity for someone with strong communication skills, a creative mindset and an interest in digital marketing to play a key role in developing brand awareness, content creation and business growth. Key Responsibilities for this Marketing Executive role: Create engaging content across LinkedIn and other social media channels, including photography, graphics and short-form video. Manage social media activity, including scheduling, publishing and monitoring performance. Update and maintain WordPress websites, intranet platforms and digital content. Produce newsletters, news stories, project updates and other communications. Create marketing materials including brochures, presentations, advertisements, case studies and digital campaigns. Support the planning and delivery of industry events and exhibitions. Monitor website and campaign performance using tools such as Google Analytics and provide insights and reports. Support PR activity, award submissions, promotional campaigns and bid submissions. Work with designers, printers and suppliers to deliver high-quality marketing materials. Provide general marketing and business support, including event coordination, administration and client interactions. Requirements for this Marketing Executive role: Degree, HND or equivalent qualification in Marketing, Digital Marketing, Communications or a related subject, or relevant practical experience. Excellent written and verbal communication skills. Strong attention to detail with a creative eye for design and branding. Good organisational and time-management skills with the ability to manage multiple priorities. A positive, proactive approach with a willingness to learn and develop. Experience with WordPress, Mailchimp, Canva, Adobe Creative Suite, Google Analytics, social media management platforms or video editing software would be advantageous. Ability to work collaboratively within a busy team environment. Interested? Please apply below, or for more information, contact Harley Davies on (phone number removed) or (url removed) .
Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. This is a senior, hands-on role for someone with strong end-to-end product design expertise who thrives in complex environments and can move quickly from defining problems to delivering polished solutions. The role is an initial six-month contract (with potential extension), full-time (37 hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering, and business teams Deliver interaction design, user flows, wireframes, and high-fidelity UI Influence product direction through problem framing, ideation, and prioritisation Balance customer needs with business and operational feasibility Use data, insights, and testing to continuously improve usability Ensure consistency across end-to-end journeys Contribute to and evolve design systems and patterns Champion accessible, inclusive, and consistent design standards Enable rapid iteration while maintaining high-quality design craft Skills & Experience Extensive senior-level product design experience across complex digital products Strong portfolio covering both mobile apps and responsive web Proven ability to simplify complex or regulated journeys Expertise in UX, interaction design, and visual execution Skilled in journey mapping, flows, and information architecture Comfortable working in ambiguity and shaping solutions with cross-functional teams Data-informed approach using user research and usability testing Strong balance of pace, quality, and commercial priorities Excellent communication skills with the ability to explain design decisions clearly Self-starter who delivers impact quickly Utilities, energy, or similarly complex service-led industries Experience across account management, service tools, billing, payments, onboarding, loyalty, and self-service journeys Working within regulated environments with accessibility standards Experience contributing to or working within established design systems Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Jul 30, 2026
Contractor
Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. This is a senior, hands-on role for someone with strong end-to-end product design expertise who thrives in complex environments and can move quickly from defining problems to delivering polished solutions. The role is an initial six-month contract (with potential extension), full-time (37 hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering, and business teams Deliver interaction design, user flows, wireframes, and high-fidelity UI Influence product direction through problem framing, ideation, and prioritisation Balance customer needs with business and operational feasibility Use data, insights, and testing to continuously improve usability Ensure consistency across end-to-end journeys Contribute to and evolve design systems and patterns Champion accessible, inclusive, and consistent design standards Enable rapid iteration while maintaining high-quality design craft Skills & Experience Extensive senior-level product design experience across complex digital products Strong portfolio covering both mobile apps and responsive web Proven ability to simplify complex or regulated journeys Expertise in UX, interaction design, and visual execution Skilled in journey mapping, flows, and information architecture Comfortable working in ambiguity and shaping solutions with cross-functional teams Data-informed approach using user research and usability testing Strong balance of pace, quality, and commercial priorities Excellent communication skills with the ability to explain design decisions clearly Self-starter who delivers impact quickly Utilities, energy, or similarly complex service-led industries Experience across account management, service tools, billing, payments, onboarding, loyalty, and self-service journeys Working within regulated environments with accessibility standards Experience contributing to or working within established design systems Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Product Designer About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Lead the product design strategy and delivery for one or more digital channels aligned to specific customer segments. You will own the end-to-end user experience, defining the UX vision, standards, and design approach to create intuitive digital journeys that help customers understand, manage, and maximise their pension savings. Working closely with cross-functional teams, you will ensure design excellence throughout the product lifecycle, driving high-quality outcomes through effective governance, scalable component-based design practices, evidence-led decision making, and seamless collaboration with engineering teams. Your focus will be on delivering consistent, accessible, and customer-centric experiences that meet both user needs and business objectives. Own the UX strategy, vision, and experience quality for your aligned channel or channels, or specific customer segment. Provide day-to-day design direction; set patterns and principles; resolve trade-offs across customer value, feasibility, and governance in discussion with the Product Owner(s). Oversee contractors and/or agency designers: define briefs, set quality bars, review outputs, and manage delivery to timelines and standards. Ensure the right components are built and used: champion re-use from the design system, raise proposals for new components when justified by user needs, and prevent divergence that introduces design debt. Ensure components are built and approved according to the governance process: run/attend design reviews, document decisions, and steward changes from proposal through approval and release. Ensure designs are properly tested before build: define learning objectives; select methods (usability tests, A/B, accessibility audits); synthesise insights; iterate designs; and log results to the product's evidence base. What we're looking for: Proven experience as a Product Designer/UX Lead owning a product or major product area end-to-end. Demonstrable oversight of contractors or agency designers, including setting standards and reviewing delivery. Strong portfolio of component-based product work using a design system (Figma or equivalent). Hands-on user research and usability testing experience. Skilled in interaction design, information architecture, content/UI design, and prototyping. Excellent documentation and developer handover practice. Accessibility literacy (WCAG), inclusive design techniques. Comfortable with agile delivery and collaborating with Product, Engineering, QA, Data/Analytics. Clear communicator; able to present trade-offs to senior stakeholders. What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
Jul 30, 2026
Full time
Product Designer About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Lead the product design strategy and delivery for one or more digital channels aligned to specific customer segments. You will own the end-to-end user experience, defining the UX vision, standards, and design approach to create intuitive digital journeys that help customers understand, manage, and maximise their pension savings. Working closely with cross-functional teams, you will ensure design excellence throughout the product lifecycle, driving high-quality outcomes through effective governance, scalable component-based design practices, evidence-led decision making, and seamless collaboration with engineering teams. Your focus will be on delivering consistent, accessible, and customer-centric experiences that meet both user needs and business objectives. Own the UX strategy, vision, and experience quality for your aligned channel or channels, or specific customer segment. Provide day-to-day design direction; set patterns and principles; resolve trade-offs across customer value, feasibility, and governance in discussion with the Product Owner(s). Oversee contractors and/or agency designers: define briefs, set quality bars, review outputs, and manage delivery to timelines and standards. Ensure the right components are built and used: champion re-use from the design system, raise proposals for new components when justified by user needs, and prevent divergence that introduces design debt. Ensure components are built and approved according to the governance process: run/attend design reviews, document decisions, and steward changes from proposal through approval and release. Ensure designs are properly tested before build: define learning objectives; select methods (usability tests, A/B, accessibility audits); synthesise insights; iterate designs; and log results to the product's evidence base. What we're looking for: Proven experience as a Product Designer/UX Lead owning a product or major product area end-to-end. Demonstrable oversight of contractors or agency designers, including setting standards and reviewing delivery. Strong portfolio of component-based product work using a design system (Figma or equivalent). Hands-on user research and usability testing experience. Skilled in interaction design, information architecture, content/UI design, and prototyping. Excellent documentation and developer handover practice. Accessibility literacy (WCAG), inclusive design techniques. Comfortable with agile delivery and collaborating with Product, Engineering, QA, Data/Analytics. Clear communicator; able to present trade-offs to senior stakeholders. What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description Join us solving one of the biggest growth opportunities at Wise; shaping how millions of prospective new Wise customers around the world complete their first transfer to move money across borders with personalized AI Assistant and tailored experiences in each route. Today, many of our customers try cross-border transfers for the first time in their life with Wise. They need superior value in price and speed in their specific route, a seamless experience that turns an unfamiliar process into something so effortless, personalized and locally relevant that choosing any other provider becomes unthinkable. You'll eliminate these barriers by leading: Wise AI Assistant: You'll shape and scale our AI-powered concierge that provides personalized, contextual guidance during the first transfer and beyond. You'll also spearhead new innovative experiences replacing traditional UX screens with agentic conversational banking. Tailored Experiences Route-by-Route: You'll create a systematic approach to harvest insights from assistant and beyond, and rally the organization to win new customers by tailoring the product offering and experiences route by route (e.g. GBP->EUR) working closely with regional, pricing, and payment operations teams. About the team The Send Activation team consists of dedicated world-class engineers, designers, analysts, and researchers working across our offices in London and Budapest. Success is measured by new customer send flow conversion rate, monthly new cross-currency send customers, new customer contact rate and customer effort score. You will be: Owning two interconnected high impact areas simultaneously driving the AI Assistant and the route-by-route activation strategy, finding synergies between the insight engine from assistant conversation and core product improvements. Shaping Wise's conversational AI banking future taking the AI Assistant from contextual helper to agentic concierge defining the path from chat to conversational transfer setup and scaling interaction mediums to beyond Wise App like MCPs. Building a scalable systems for global impact creating systematic frameworks that enable regional teams to win their own routes independently Driving customer activation through data, design and experimentation using conversion funnels, AI-generated insights, competitor benchmarks, and A/B testing to identify and capture opportunities route by route and also global step changes. Collaborating across the organization working with Platform team on shared AI infrastructure, regional teams on local execution, compliance on new capabilities, and engineering and vendors on the cutting edge agentic AI technologies. Managing diverse stakeholders by bringing priorities and clarity through customer insights, data, and product sense - making decisions through facts, not opinions Leading without authority world-class designers, developers, and analysts to help the team reach their full potential and ship exceptional products This role will give you the opportunity to: Shape AI-first product experiences at scale: You'll define how millions of customers interact with AI assistants during their most critical financial decisions - a category-defining opportunity in conversational banking. Build 0 -> 1 and 1 -> 100M: From piloting AI capabilities to building systematic playbooks that multiply impact across regions - you'll play new product launches and also scale products to millions of customers. Autonomy: Even at this scale you can choose your own path to success - you'll have the freedom to define the vision with the responsibility for making it happen. Flexibility: Be flexible in how and where you work, we understand everyone needs a little something different so we'll do our best to make it happen. Global collaboration and travel: Work with regional teams and vendors across London, Budapest, Tallinn, Austin, Singapore - travel to collaborate and localize the product around the world. Path to Leadership: Successful candidates can grow into Product Lead roles in the near future for the broader activation area as it scales. Qualifications A bit about you: You are an experienced product manager (5+ years) who has solved complex customer-facing problems at global scale, ideally in fintech. You have experience with AI/ML-powered products - whether building conversational experiences, recommendation systems, or other AI-first features. You understand the unique challenges of shipping non-deterministic products (LLMs, evaluation, guardrails, iteration loops). You are customer obsessed. You approach every problem from the eyes of a first-time user who is nervous about sending their hard-earned money internationally. You have a strong sense of UX and a strict attention to UI details, and have a track record of delivering excellent UX. Design skills are a clear desired bonus. You eat analytics for breakfast - can use funnel data, cohort analysis, conversion metrics, and qualitative insights to identify, diagnose and prioritize problems. You have experience in qualitative design testing, to assess solutions against functional and emotional needs. You have experience with experimentation and growth - A/B testing, funnel optimization, and systematic approaches to improving conversion at scale. You have a good technical understanding - comfortable discussing LLM architectures, API integrations and can partner effectively with engineers to expedite delivery. You are self-driven and a first-principles thinker; you deal well with ambiguity and noise, you can manage two parallel roadmaps, and pave the way for things that haven't been done before. You are able to turn a vision into actions with tangible building blocks of a roadmap and hands-on execution at pace to deliver impact faster. You have experience in building strong cross-functional team culture for best-in-class engineers, designers, analysts and researchers particularly across locationally distributed team/stakeholders. You are excited about shaping the future of agentic AI experiences and moving money globally for millions of customers, businesses and partners around the world! Additional Information Restricted Stock Units (RSUs) & numerous amount of other benefits: - Regular compensation reviews - Generous stock options package - 25 days holiday (plus the usual bank holidays and three "me days") - Generous pension with enhanced company contributions - "Mobile Wise" - work remotely for 3 months each year - Private medical cover - Loads more! Ready to shape conversational AI experiences and help millions move money around the world? For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Jul 30, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description Join us solving one of the biggest growth opportunities at Wise; shaping how millions of prospective new Wise customers around the world complete their first transfer to move money across borders with personalized AI Assistant and tailored experiences in each route. Today, many of our customers try cross-border transfers for the first time in their life with Wise. They need superior value in price and speed in their specific route, a seamless experience that turns an unfamiliar process into something so effortless, personalized and locally relevant that choosing any other provider becomes unthinkable. You'll eliminate these barriers by leading: Wise AI Assistant: You'll shape and scale our AI-powered concierge that provides personalized, contextual guidance during the first transfer and beyond. You'll also spearhead new innovative experiences replacing traditional UX screens with agentic conversational banking. Tailored Experiences Route-by-Route: You'll create a systematic approach to harvest insights from assistant and beyond, and rally the organization to win new customers by tailoring the product offering and experiences route by route (e.g. GBP->EUR) working closely with regional, pricing, and payment operations teams. About the team The Send Activation team consists of dedicated world-class engineers, designers, analysts, and researchers working across our offices in London and Budapest. Success is measured by new customer send flow conversion rate, monthly new cross-currency send customers, new customer contact rate and customer effort score. You will be: Owning two interconnected high impact areas simultaneously driving the AI Assistant and the route-by-route activation strategy, finding synergies between the insight engine from assistant conversation and core product improvements. Shaping Wise's conversational AI banking future taking the AI Assistant from contextual helper to agentic concierge defining the path from chat to conversational transfer setup and scaling interaction mediums to beyond Wise App like MCPs. Building a scalable systems for global impact creating systematic frameworks that enable regional teams to win their own routes independently Driving customer activation through data, design and experimentation using conversion funnels, AI-generated insights, competitor benchmarks, and A/B testing to identify and capture opportunities route by route and also global step changes. Collaborating across the organization working with Platform team on shared AI infrastructure, regional teams on local execution, compliance on new capabilities, and engineering and vendors on the cutting edge agentic AI technologies. Managing diverse stakeholders by bringing priorities and clarity through customer insights, data, and product sense - making decisions through facts, not opinions Leading without authority world-class designers, developers, and analysts to help the team reach their full potential and ship exceptional products This role will give you the opportunity to: Shape AI-first product experiences at scale: You'll define how millions of customers interact with AI assistants during their most critical financial decisions - a category-defining opportunity in conversational banking. Build 0 -> 1 and 1 -> 100M: From piloting AI capabilities to building systematic playbooks that multiply impact across regions - you'll play new product launches and also scale products to millions of customers. Autonomy: Even at this scale you can choose your own path to success - you'll have the freedom to define the vision with the responsibility for making it happen. Flexibility: Be flexible in how and where you work, we understand everyone needs a little something different so we'll do our best to make it happen. Global collaboration and travel: Work with regional teams and vendors across London, Budapest, Tallinn, Austin, Singapore - travel to collaborate and localize the product around the world. Path to Leadership: Successful candidates can grow into Product Lead roles in the near future for the broader activation area as it scales. Qualifications A bit about you: You are an experienced product manager (5+ years) who has solved complex customer-facing problems at global scale, ideally in fintech. You have experience with AI/ML-powered products - whether building conversational experiences, recommendation systems, or other AI-first features. You understand the unique challenges of shipping non-deterministic products (LLMs, evaluation, guardrails, iteration loops). You are customer obsessed. You approach every problem from the eyes of a first-time user who is nervous about sending their hard-earned money internationally. You have a strong sense of UX and a strict attention to UI details, and have a track record of delivering excellent UX. Design skills are a clear desired bonus. You eat analytics for breakfast - can use funnel data, cohort analysis, conversion metrics, and qualitative insights to identify, diagnose and prioritize problems. You have experience in qualitative design testing, to assess solutions against functional and emotional needs. You have experience with experimentation and growth - A/B testing, funnel optimization, and systematic approaches to improving conversion at scale. You have a good technical understanding - comfortable discussing LLM architectures, API integrations and can partner effectively with engineers to expedite delivery. You are self-driven and a first-principles thinker; you deal well with ambiguity and noise, you can manage two parallel roadmaps, and pave the way for things that haven't been done before. You are able to turn a vision into actions with tangible building blocks of a roadmap and hands-on execution at pace to deliver impact faster. You have experience in building strong cross-functional team culture for best-in-class engineers, designers, analysts and researchers particularly across locationally distributed team/stakeholders. You are excited about shaping the future of agentic AI experiences and moving money globally for millions of customers, businesses and partners around the world! Additional Information Restricted Stock Units (RSUs) & numerous amount of other benefits: - Regular compensation reviews - Generous stock options package - 25 days holiday (plus the usual bank holidays and three "me days") - Generous pension with enhanced company contributions - "Mobile Wise" - work remotely for 3 months each year - Private medical cover - Loads more! Ready to shape conversational AI experiences and help millions move money around the world? For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Ripple Recruitment have partnered with an ambitious digital agency based in Basingstoke that is looking for a talented Junior Developer to join their growing development team. If you already have hands-on experience working on live web projects and are eager to accelerate your technical growth, this role offers a structured pathway to progress into a Full Stack Developer. You will work closely alongside experienced developers and designers in a collaborative, design-led environment, gaining exposure across the entire development lifecycle from front-end WordPress builds to back-end logic, database design, and cloud infrastructure. This is a hybrid position requiring roughly two days a week onsite in Basingstoke, so candidates should be within a comfortable commuting distance (ideally with access to a car). Overview Assist in creating, customising, and maintaining bespoke WordPress themes and plugins. Turn design wireframes into clean, responsive, cross-browser compatible web pages. Develop your skills writing clean, scalable code using HTML, SCSS, JavaScript/TypeScript, and PHP. Learn to write and optimize SQL queries for database performance and reliability. Gain hands-on exposure to deployment processes, AWS cloud platforms, and Linux environments. Troubleshoot functional issues, squash bugs, and implement clean fixes across agency client sites. Stay curious about emerging web technologies, frameworks, and modern developer tooling. Essential Skills & Experience Some commercial experience working, ideally within an agency, software house, or in-house development team. Solid experience customising, building, or maintaining WordPress sites (themes/plugins). Strong grasp of HTML5, CSS/SCSS, JavaScript, and responsive web design. Practical understanding of database interactions and basic query writing (MySQL/SQL). Comfortable using IDEs like Visual Studio Code, Git/version control, and local dev environments. A genuine passion for web technology and a drive to expand your skill set toward Full Stack development. Desirable Experience Exposure to modern JS frameworks (React, Vue) or TypeScript. Familiarity with Python or back-end scripting languages. Basic awareness of UI/UX design principles or technical SEO. Progression & Training Path This agency actively invests in growing its mid-level engineering talent. You will be paired with a senior mentor who will guide you through: Mastering bespoke WordPress theme/plugin engineering and agency workflows. Expanding your back-end PHP/Node capabilities and database architecture. Gaining autonomy with AWS, CI/CD pipelines, and modern JS frameworks to reach Full Stack Developer status. What Is on Offer £28,000 £34,000 (dependent on experience & skill set). Structured roadmap to transition into a Full Stack role with regular performance & salary reviews. Balanced mix of hands-on office collaboration and work-from-home flexibility. Direct access and learning from senior agency developers. Relaxed & inclusive culture, company pension scheme, free on-site parking. To Apply If you are looking for an agency where you can fast-track your journey to a Full Stack role, apply with your CV today for immediate consideration! Ripple Recruitment is acting as an employment agency for this vacancy. My client is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
Jul 29, 2026
Full time
Ripple Recruitment have partnered with an ambitious digital agency based in Basingstoke that is looking for a talented Junior Developer to join their growing development team. If you already have hands-on experience working on live web projects and are eager to accelerate your technical growth, this role offers a structured pathway to progress into a Full Stack Developer. You will work closely alongside experienced developers and designers in a collaborative, design-led environment, gaining exposure across the entire development lifecycle from front-end WordPress builds to back-end logic, database design, and cloud infrastructure. This is a hybrid position requiring roughly two days a week onsite in Basingstoke, so candidates should be within a comfortable commuting distance (ideally with access to a car). Overview Assist in creating, customising, and maintaining bespoke WordPress themes and plugins. Turn design wireframes into clean, responsive, cross-browser compatible web pages. Develop your skills writing clean, scalable code using HTML, SCSS, JavaScript/TypeScript, and PHP. Learn to write and optimize SQL queries for database performance and reliability. Gain hands-on exposure to deployment processes, AWS cloud platforms, and Linux environments. Troubleshoot functional issues, squash bugs, and implement clean fixes across agency client sites. Stay curious about emerging web technologies, frameworks, and modern developer tooling. Essential Skills & Experience Some commercial experience working, ideally within an agency, software house, or in-house development team. Solid experience customising, building, or maintaining WordPress sites (themes/plugins). Strong grasp of HTML5, CSS/SCSS, JavaScript, and responsive web design. Practical understanding of database interactions and basic query writing (MySQL/SQL). Comfortable using IDEs like Visual Studio Code, Git/version control, and local dev environments. A genuine passion for web technology and a drive to expand your skill set toward Full Stack development. Desirable Experience Exposure to modern JS frameworks (React, Vue) or TypeScript. Familiarity with Python or back-end scripting languages. Basic awareness of UI/UX design principles or technical SEO. Progression & Training Path This agency actively invests in growing its mid-level engineering talent. You will be paired with a senior mentor who will guide you through: Mastering bespoke WordPress theme/plugin engineering and agency workflows. Expanding your back-end PHP/Node capabilities and database architecture. Gaining autonomy with AWS, CI/CD pipelines, and modern JS frameworks to reach Full Stack Developer status. What Is on Offer £28,000 £34,000 (dependent on experience & skill set). Structured roadmap to transition into a Full Stack role with regular performance & salary reviews. Balanced mix of hands-on office collaboration and work-from-home flexibility. Direct access and learning from senior agency developers. Relaxed & inclusive culture, company pension scheme, free on-site parking. To Apply If you are looking for an agency where you can fast-track your journey to a Full Stack role, apply with your CV today for immediate consideration! Ripple Recruitment is acting as an employment agency for this vacancy. My client is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
Principal UX/UI Designer 500 - 600 per day Inside IR35 6 - month contract London - West End (Hybrid - 2 days per week onsite) Overview An exciting opportunity has arisen with a growing SaaS company based in London for an experienced UX/UI Designer to join their team on a 6-month contract. This is a key role focused on designing intuitive, scalable and accessible digital experiences across complex SaaS products and digital platforms. The ideal candidate will have strong experience designing SaaS products and digital experiences, with advanced Figma expertise and the ability to collaborate closely with cross-functional teams to deliver high-quality solutions. Role & Responsibilities Own UX and UI design across SaaS products and digital experiences. Create user journeys, user flows, prototypes, and high-fidelity UI designs. Develop Figma design components and contribute to scalable design systems. Design intuitive and user-friendly interfaces. Produce clear design documentation, annotations, and developer handoff materials. Collaborate closely with Product, Engineering, and stakeholders throughout the Agile delivery lifecycle. Advocate for user-centred design, accessibility, and best practices. Translate business requirements, user needs, and technical constraints into intuitive digital experiences. Skills & Experience Proven experience as a UX/UI Designer, Product Designer, or Interaction Designer within digital product environments. Strong portfolio demonstrating UX/UI design across digital products. Advanced proficiency in Figma, including design, prototyping, and collaboration workflows. Strong experience with UX design, UI design, user flows, wireframing, prototyping, and design systems. Experience designing SaaS products, websites, or digital applications. Experience collaborating closely with developers throughout the product delivery process. Excellent stakeholder communication skills with experience working in Agile product teams.
Jul 29, 2026
Contractor
Principal UX/UI Designer 500 - 600 per day Inside IR35 6 - month contract London - West End (Hybrid - 2 days per week onsite) Overview An exciting opportunity has arisen with a growing SaaS company based in London for an experienced UX/UI Designer to join their team on a 6-month contract. This is a key role focused on designing intuitive, scalable and accessible digital experiences across complex SaaS products and digital platforms. The ideal candidate will have strong experience designing SaaS products and digital experiences, with advanced Figma expertise and the ability to collaborate closely with cross-functional teams to deliver high-quality solutions. Role & Responsibilities Own UX and UI design across SaaS products and digital experiences. Create user journeys, user flows, prototypes, and high-fidelity UI designs. Develop Figma design components and contribute to scalable design systems. Design intuitive and user-friendly interfaces. Produce clear design documentation, annotations, and developer handoff materials. Collaborate closely with Product, Engineering, and stakeholders throughout the Agile delivery lifecycle. Advocate for user-centred design, accessibility, and best practices. Translate business requirements, user needs, and technical constraints into intuitive digital experiences. Skills & Experience Proven experience as a UX/UI Designer, Product Designer, or Interaction Designer within digital product environments. Strong portfolio demonstrating UX/UI design across digital products. Advanced proficiency in Figma, including design, prototyping, and collaboration workflows. Strong experience with UX design, UI design, user flows, wireframing, prototyping, and design systems. Experience designing SaaS products, websites, or digital applications. Experience collaborating closely with developers throughout the product delivery process. Excellent stakeholder communication skills with experience working in Agile product teams.
Senior Optical Assistant - Luxury Independent Boutique Clapham, Southwest London Salary: Up to £32,000 DOE + Career Development + Boutique Environment Location: Clapham, Southwest London Luxury Eyewear. Exceptional Service. A Career You'll Be Proud Of. Lunaria Recruitment are delighted to be partnering with one of Southwest London's most beautifully curated independent optical boutiques to recruit an exceptional Senior Optical Assistant . This is a rare opportunity to join a practice where luxury eyewear, personalised service and clinical excellence come together effortlessly. Every detail has been carefully considered-from the stunning collection of independent designer frames to the relaxed, boutique surroundings and the genuinely bespoke experience every patient receives. This isn't high street optics. There are no rushed appointments, sales targets, or conveyor-belt clinics. Instead, you'll become part of a close-knit team that believes choosing eyewear should be an experience to remember. Every consultation is personal; every recommendation is thoughtful and every patient leaves feeling valued. If you have a genuine passion for people, beautiful eyewear and delivering service that exceeds expectations, we'd love to hear from you. The Boutique Nestled in the heart of fashionable Clapham, this independent practice has earned an exceptional reputation for offering a level of service that simply can't be replicated on the high street. Patients are welcomed by name, appointments are unhurried and every interaction is built around creating lasting relationships rather than simply making a sale. You'll work with an exclusive collection of luxury and independent eyewear brands, helping patients discover frames that perfectly complement their personality, lifestyle and individuality. It's an environment where craftsmanship, styling and exceptional customer care take centre stage. The Opportunity As the Senior Optical Assistant, you'll become an integral part of the patient journey and a key member of the boutique team. You'll combine your dispensing expertise with your natural ability to build rapport, ensuring every patient enjoys an exceptional experience from the moment they walk through the door. Your day-to-day responsibilities will include: Delivering a warm, polished, and personalised welcome to every patient Styling luxury eyewear and offering tailored frame and lens recommendations Dispensing premium eyewear with confidence and attention to detail Managing appointments, patient enquiries, and practice administration Carrying out adjustments, collections, and aftercare to the highest standard Maintaining the immaculate presentation of the boutique Supporting the smooth day-to-day running of the practice Taking ownership, using initiative, and contributing ideas to continually enhance the patient experience About You We're looking for someone who genuinely enjoys delivering exceptional service and takes pride in every patient interaction. You'll thrive in a boutique environment where attention to detail matters and where creating meaningful relationships is just as important as your technical optical knowledge. You'll ideally have: Previous Optical Assistant experience, ideally at Senior level Strong dispensing knowledge and confidence recommending premium lenses and eyewear A passion for luxury retail, fashion, or boutique customer service Outstanding communication and relationship-building skills A polished, professional, and approachable manner The confidence to work proactively and take ownership A genuine desire to be part of a practice that continually strives for excellence What's On Offer Salary up to £32,000 depending on experience Join one of Southwest London's most highly regarded independent optical boutiques Work with an exclusive portfolio of luxury eyewear brands Ongoing training, development, and opportunities to progress your career Become part of a friendly, collaborative, and passionate team Build lasting relationships with a loyal private patient base Enjoy a role where quality, service and patient care always come before volume Ready for Your Next Boutique Opportunity? If you're looking to leave the fast-paced high street behind and join a practice where exceptional service, luxury eyewear and genuine patient care are at the heart of everything they do, we'd love to hear from you. Apply today through Lunaria Recruitment and take the next step in your optical career with one of Clapham's finest independent practices.
Jul 28, 2026
Full time
Senior Optical Assistant - Luxury Independent Boutique Clapham, Southwest London Salary: Up to £32,000 DOE + Career Development + Boutique Environment Location: Clapham, Southwest London Luxury Eyewear. Exceptional Service. A Career You'll Be Proud Of. Lunaria Recruitment are delighted to be partnering with one of Southwest London's most beautifully curated independent optical boutiques to recruit an exceptional Senior Optical Assistant . This is a rare opportunity to join a practice where luxury eyewear, personalised service and clinical excellence come together effortlessly. Every detail has been carefully considered-from the stunning collection of independent designer frames to the relaxed, boutique surroundings and the genuinely bespoke experience every patient receives. This isn't high street optics. There are no rushed appointments, sales targets, or conveyor-belt clinics. Instead, you'll become part of a close-knit team that believes choosing eyewear should be an experience to remember. Every consultation is personal; every recommendation is thoughtful and every patient leaves feeling valued. If you have a genuine passion for people, beautiful eyewear and delivering service that exceeds expectations, we'd love to hear from you. The Boutique Nestled in the heart of fashionable Clapham, this independent practice has earned an exceptional reputation for offering a level of service that simply can't be replicated on the high street. Patients are welcomed by name, appointments are unhurried and every interaction is built around creating lasting relationships rather than simply making a sale. You'll work with an exclusive collection of luxury and independent eyewear brands, helping patients discover frames that perfectly complement their personality, lifestyle and individuality. It's an environment where craftsmanship, styling and exceptional customer care take centre stage. The Opportunity As the Senior Optical Assistant, you'll become an integral part of the patient journey and a key member of the boutique team. You'll combine your dispensing expertise with your natural ability to build rapport, ensuring every patient enjoys an exceptional experience from the moment they walk through the door. Your day-to-day responsibilities will include: Delivering a warm, polished, and personalised welcome to every patient Styling luxury eyewear and offering tailored frame and lens recommendations Dispensing premium eyewear with confidence and attention to detail Managing appointments, patient enquiries, and practice administration Carrying out adjustments, collections, and aftercare to the highest standard Maintaining the immaculate presentation of the boutique Supporting the smooth day-to-day running of the practice Taking ownership, using initiative, and contributing ideas to continually enhance the patient experience About You We're looking for someone who genuinely enjoys delivering exceptional service and takes pride in every patient interaction. You'll thrive in a boutique environment where attention to detail matters and where creating meaningful relationships is just as important as your technical optical knowledge. You'll ideally have: Previous Optical Assistant experience, ideally at Senior level Strong dispensing knowledge and confidence recommending premium lenses and eyewear A passion for luxury retail, fashion, or boutique customer service Outstanding communication and relationship-building skills A polished, professional, and approachable manner The confidence to work proactively and take ownership A genuine desire to be part of a practice that continually strives for excellence What's On Offer Salary up to £32,000 depending on experience Join one of Southwest London's most highly regarded independent optical boutiques Work with an exclusive portfolio of luxury eyewear brands Ongoing training, development, and opportunities to progress your career Become part of a friendly, collaborative, and passionate team Build lasting relationships with a loyal private patient base Enjoy a role where quality, service and patient care always come before volume Ready for Your Next Boutique Opportunity? If you're looking to leave the fast-paced high street behind and join a practice where exceptional service, luxury eyewear and genuine patient care are at the heart of everything they do, we'd love to hear from you. Apply today through Lunaria Recruitment and take the next step in your optical career with one of Clapham's finest independent practices.
Service Designer 3 Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 28, 2026
Contractor
Service Designer 3 Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Product Designer (Design Systems Visual Design Product) - Permanent Manchester (Hybrid - 3 onsite) Up to 65,000 Bonus Private Healthcare Most Product Design roles ask you to improve an existing product. This one gives you the opportunity to shape how an entire business designs products. I'm working with a product-led organisation that's investing heavily in its Product, UX and Engineering capability. Over the last 12 months they've built a strong UX function, with dedicated UX Designers leading research, discovery and validation. Now they're looking for someone to become the person who brings those ideas to life through exceptional product design. This isn't a management role, and it isn't a role where you'll spend your days in meetings. They're looking for a genuinely hands-on Senior Product Designer who wants to own the design system, raise the standard of visual design across the business and mentor other designers while continuing to do what they enjoy most - designing great products. If you've ever wanted the opportunity to leave your mark on a product organisation, this is exactly that. You'll be responsible for shaping the design language used across products supporting more than 2.8 million members, making sure every experience is accessible, consistent and beautifully executed. You'll own and evolve the design system rather than inherit someone else's. You'll be joining during a major period of change, with a complete digital rebrand underway and new mobile products being introduced. The UX team already has dedicated designers focused on research and discovery, allowing you to concentrate on transforming validated ideas into polished, intuitive product experiences. You'll play an important role in mentoring other UX Designers through design reviews, coaching and sharing best practice, whilst working closely with Product Managers and Engineers to influence how products are built. You'll probably enjoy this role if You care as much about how a product feels as what it does. You enjoy building scalable design systems rather than designing one-off screens. You're the person teammates naturally come to for design advice and feedback. You like working closely with engineers and care about how designs are implemented. You still enjoy being hands-on and don't want to move into full-time management. You've built consumer-facing digital products where usability, engagement and conversion really matter. I'd be particularly interested in speaking with people who have experience in: Product Design Design Systems (Figma) UI / Visual Design Accessibility (WCAG) Interaction Design and Prototyping B2C digital products eCommerce, retail, loyalty, marketplace or membership platforms Mentoring or coaching Product or UX Designers This isn't just another Senior Product Designer role. It's an opportunity to become the person who sets the standard for design across a growing organisation, while remaining close to the work. You'll influence products used by millions of people, help shape the future of the design function and work alongside a genuinely collaborative Product and Engineering team. If you're happy where you are but feel ready for more ownership, greater influence and the chance to build something you'll be proud of, I'd love to have a confidential chat.
Jul 28, 2026
Full time
Senior Product Designer (Design Systems Visual Design Product) - Permanent Manchester (Hybrid - 3 onsite) Up to 65,000 Bonus Private Healthcare Most Product Design roles ask you to improve an existing product. This one gives you the opportunity to shape how an entire business designs products. I'm working with a product-led organisation that's investing heavily in its Product, UX and Engineering capability. Over the last 12 months they've built a strong UX function, with dedicated UX Designers leading research, discovery and validation. Now they're looking for someone to become the person who brings those ideas to life through exceptional product design. This isn't a management role, and it isn't a role where you'll spend your days in meetings. They're looking for a genuinely hands-on Senior Product Designer who wants to own the design system, raise the standard of visual design across the business and mentor other designers while continuing to do what they enjoy most - designing great products. If you've ever wanted the opportunity to leave your mark on a product organisation, this is exactly that. You'll be responsible for shaping the design language used across products supporting more than 2.8 million members, making sure every experience is accessible, consistent and beautifully executed. You'll own and evolve the design system rather than inherit someone else's. You'll be joining during a major period of change, with a complete digital rebrand underway and new mobile products being introduced. The UX team already has dedicated designers focused on research and discovery, allowing you to concentrate on transforming validated ideas into polished, intuitive product experiences. You'll play an important role in mentoring other UX Designers through design reviews, coaching and sharing best practice, whilst working closely with Product Managers and Engineers to influence how products are built. You'll probably enjoy this role if You care as much about how a product feels as what it does. You enjoy building scalable design systems rather than designing one-off screens. You're the person teammates naturally come to for design advice and feedback. You like working closely with engineers and care about how designs are implemented. You still enjoy being hands-on and don't want to move into full-time management. You've built consumer-facing digital products where usability, engagement and conversion really matter. I'd be particularly interested in speaking with people who have experience in: Product Design Design Systems (Figma) UI / Visual Design Accessibility (WCAG) Interaction Design and Prototyping B2C digital products eCommerce, retail, loyalty, marketplace or membership platforms Mentoring or coaching Product or UX Designers This isn't just another Senior Product Designer role. It's an opportunity to become the person who sets the standard for design across a growing organisation, while remaining close to the work. You'll influence products used by millions of people, help shape the future of the design function and work alongside a genuinely collaborative Product and Engineering team. If you're happy where you are but feel ready for more ownership, greater influence and the chance to build something you'll be proud of, I'd love to have a confidential chat.
hackajob is collaborating with Just Eat to connect them with exceptional professionals for this role. Position: Senior Android Engineer Department: Product & Technology Reports to: Technology Manager The Role As a Senior Android Engineer, you won't just write code; you will design and implement robust architectural patterns that impact millions of daily active users. You will collaborate closely with Product Managers, UI/UX Designers, and Backend Teams to build intuitive, high-performance features. Key Responsibilities: Feature Development: Lead the design and implementation of complex, scalable, and maintainable features using modern Android technologies. Architecture & Quality: Drive best practices in mobile architecture (MVVM/ Clean Architecture). Maintain exceptionally high code quality through rigorous code reviews, automated testing, and CI/CD pipelines. Performance Optimization: Continuously monitor, profile, and optimize app performance, ensuring minimal battery usage, fast startup times, and smooth UI rendering. Technical Leadership: Act as a technical authority within the team. Mentor junior and mid-level engineers, foster a culture of knowledge sharing, and contribute to standardizing our engineering processes. Collaboration: Work across functional boundaries with design, product, and platform teams to translate user needs into technical realities. Your Profile & Experience We are looking for someone who is passionate about the Android ecosystem, stays ahead of industry trends, and thrives in a fast-paced, collaborative environment. Proven Experience: Professional Android development experience, with a proven track record of shipping high-quality apps to the Google Play Store. Language Mastery: Deep knowledge of Kotlin and a solid understanding of Android architecture. Use of Dependency Injection, experience using JetPack compose etc Testing: Strong belief in automated testing-proficient with Unit testing Tooling & CI/CD: Familiarity with Git, Gradle, and setting up automated CI/CD pipelines ( GitHub Actions). At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
Jul 28, 2026
Full time
hackajob is collaborating with Just Eat to connect them with exceptional professionals for this role. Position: Senior Android Engineer Department: Product & Technology Reports to: Technology Manager The Role As a Senior Android Engineer, you won't just write code; you will design and implement robust architectural patterns that impact millions of daily active users. You will collaborate closely with Product Managers, UI/UX Designers, and Backend Teams to build intuitive, high-performance features. Key Responsibilities: Feature Development: Lead the design and implementation of complex, scalable, and maintainable features using modern Android technologies. Architecture & Quality: Drive best practices in mobile architecture (MVVM/ Clean Architecture). Maintain exceptionally high code quality through rigorous code reviews, automated testing, and CI/CD pipelines. Performance Optimization: Continuously monitor, profile, and optimize app performance, ensuring minimal battery usage, fast startup times, and smooth UI rendering. Technical Leadership: Act as a technical authority within the team. Mentor junior and mid-level engineers, foster a culture of knowledge sharing, and contribute to standardizing our engineering processes. Collaboration: Work across functional boundaries with design, product, and platform teams to translate user needs into technical realities. Your Profile & Experience We are looking for someone who is passionate about the Android ecosystem, stays ahead of industry trends, and thrives in a fast-paced, collaborative environment. Proven Experience: Professional Android development experience, with a proven track record of shipping high-quality apps to the Google Play Store. Language Mastery: Deep knowledge of Kotlin and a solid understanding of Android architecture. Use of Dependency Injection, experience using JetPack compose etc Testing: Strong belief in automated testing-proficient with Unit testing Tooling & CI/CD: Familiarity with Git, Gradle, and setting up automated CI/CD pipelines ( GitHub Actions). At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
Service Designer 3 Month contract - Inside IR35 - up to £580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-eg stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX/UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 27, 2026
Contractor
Service Designer 3 Month contract - Inside IR35 - up to £580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-eg stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX/UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Job description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We've built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. Senior Designers at Made Tech are senior specialists in their design discipline(s). In this case, we're looking for a well-rounded, expert practitioner across a range of design disciplines, including UX Design, Interaction Design, Product Design, and Service Design who is also able to coach and mentor other designers within the Interaction and Service Design discipline at Made Tech. Success in this role means working as an expert practitioner to deliver positive outcomes. Key responsibilities Scope Responsible to a Lead Designer Hands-on design to assure the successful design and delivery of public services through technology. Acts as an subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with stakeholders. Takes an active role in the Service and Interaction Design community, leading on (as appropriate), developing, and sharing good practice. Actively supports retention, hiring, and team quality Mentoring and coaching within the design community. Senior Designers at Made Tech are senior practitioners Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles. An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign. Advocate for the Interaction and Service Design practice internally and externally. Able to coach and mentor others, and define the interaction and service design standards which others will apply. Influences the organisation, clients, partners and peers on the contribution of interaction and service design. Develop a wide breadth of knowledge across the industry or business. Take the initiative and are fully responsible for their own outcomes Work is often self-initiated. Able to define an approach from first principles, and propose alternative ways to deliver. Fully responsible for meeting their objectives on an engagement. Contribute to overall design outcomes of an engagement Understand the relationship between interaction and service design, other disciplines, and wider client organisational requirements. Defines what 'good' design looks like on an engagement, enabling and holding others to account for producing high quality outputs and deliverables Establish milestones and have a significant role in the assignment of tasks and/or responsibilities. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Supports client collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Highly accountable Comfortable with owning a problem and are committed to seeing it through to resolution Actively look to deliver a positive outcome, even if they can't personally do it Have a growth mindset Always willing to learn and develop Candid-but-kind communicators Give feedback often Understand that a balance of positive and constructive feedback is the most effective way to work Comfortable having difficult conversation Skills, knowledge and expertise Practice Create a shared understanding of problems to solve and ideas to test Make things real through storytelling and uncovering the 'why' Caring about design enough to make sure everyone can use public services Make use of the Made Tech playbooks where they exist and support their development Make public services simple to explain, understand, and use by removing unnecessary complexity and keeping designs focused on creating positive outcomes for people and society. Teamwork Introduce good habits for sharing and improving design work into teams. Community Support the hiring and onboarding of designers (contract and permanent) Help define Made Tech design principles through delivering effective public services Represent and advocate for user-centred design publicly and internally Commercial Build relationships with clients, earning their trust and understanding their needs Support the commercial team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Key measures Case studies of how to design and deliver good public services and outcomes Contributing to the growth and happiness of the UCD community at Made Tech Deliver your project objectives on time and to the expected standard Display the Made Tech values and behaviours reflected in feedback from colleagues and clients Behaviours Client Focus - a need to put the most compelling offer possible in front of the client Drive to Deliver - able to take ownership of the response, pushing it through the business inside the timeframes that we have been given. Learning and Mentoring - an appetite to grow fast and learn while passing on your own experience to your teams and colleagues One team - contributing to the ongoing improvement of the function at Made Tech, sharing experiences and successes as well as learning points. Job benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice If successful, you will be required to undertake an SC clearance
Jul 25, 2026
Full time
hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Job description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We've built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. Senior Designers at Made Tech are senior specialists in their design discipline(s). In this case, we're looking for a well-rounded, expert practitioner across a range of design disciplines, including UX Design, Interaction Design, Product Design, and Service Design who is also able to coach and mentor other designers within the Interaction and Service Design discipline at Made Tech. Success in this role means working as an expert practitioner to deliver positive outcomes. Key responsibilities Scope Responsible to a Lead Designer Hands-on design to assure the successful design and delivery of public services through technology. Acts as an subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with stakeholders. Takes an active role in the Service and Interaction Design community, leading on (as appropriate), developing, and sharing good practice. Actively supports retention, hiring, and team quality Mentoring and coaching within the design community. Senior Designers at Made Tech are senior practitioners Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles. An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign. Advocate for the Interaction and Service Design practice internally and externally. Able to coach and mentor others, and define the interaction and service design standards which others will apply. Influences the organisation, clients, partners and peers on the contribution of interaction and service design. Develop a wide breadth of knowledge across the industry or business. Take the initiative and are fully responsible for their own outcomes Work is often self-initiated. Able to define an approach from first principles, and propose alternative ways to deliver. Fully responsible for meeting their objectives on an engagement. Contribute to overall design outcomes of an engagement Understand the relationship between interaction and service design, other disciplines, and wider client organisational requirements. Defines what 'good' design looks like on an engagement, enabling and holding others to account for producing high quality outputs and deliverables Establish milestones and have a significant role in the assignment of tasks and/or responsibilities. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Supports client collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Highly accountable Comfortable with owning a problem and are committed to seeing it through to resolution Actively look to deliver a positive outcome, even if they can't personally do it Have a growth mindset Always willing to learn and develop Candid-but-kind communicators Give feedback often Understand that a balance of positive and constructive feedback is the most effective way to work Comfortable having difficult conversation Skills, knowledge and expertise Practice Create a shared understanding of problems to solve and ideas to test Make things real through storytelling and uncovering the 'why' Caring about design enough to make sure everyone can use public services Make use of the Made Tech playbooks where they exist and support their development Make public services simple to explain, understand, and use by removing unnecessary complexity and keeping designs focused on creating positive outcomes for people and society. Teamwork Introduce good habits for sharing and improving design work into teams. Community Support the hiring and onboarding of designers (contract and permanent) Help define Made Tech design principles through delivering effective public services Represent and advocate for user-centred design publicly and internally Commercial Build relationships with clients, earning their trust and understanding their needs Support the commercial team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Key measures Case studies of how to design and deliver good public services and outcomes Contributing to the growth and happiness of the UCD community at Made Tech Deliver your project objectives on time and to the expected standard Display the Made Tech values and behaviours reflected in feedback from colleagues and clients Behaviours Client Focus - a need to put the most compelling offer possible in front of the client Drive to Deliver - able to take ownership of the response, pushing it through the business inside the timeframes that we have been given. Learning and Mentoring - an appetite to grow fast and learn while passing on your own experience to your teams and colleagues One team - contributing to the ongoing improvement of the function at Made Tech, sharing experiences and successes as well as learning points. Job benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice If successful, you will be required to undertake an SC clearance
hackajob is collaborating with loveholidays to connect them with exceptional professionals for this role. Why Technology at loveholidays? At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset. Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe , employing the best minds and technology to let us do this. About the team: You will be joining our growing Conversational AI team, which sits at the heart of our ambition to deliver intelligent, seamless customer experiences at scale. The team builds and maintains the AI-powered agents and tooling that power interactions across our contact centre and digital channels - increasingly leveraging agentic architectures, large language models and the latest Google Cloud AI capabilities. This is a collaborative, fast-moving team where curiosity and a willingness to learn are valued as highly as technical skill. The impact you'll have: Reporting to the Lead Conversational AI Engineer, you will play an important part in building and maintaining the conversational AI systems that help our customers find and manage their perfect getaway. As a level 1 engineer, you will be supported to develop your skills and grow your confidence, contributing to real solutions from day one whilst building a strong foundation in modern agentic AI technologies and engineering best practices. Your day-to-day: Build and maintain conversational AI agents using Google Dialogflow CX and Vertex AI Agent Builder, contributing to flows, fulfilment logic and agent configurations. Support the development of agentic workflows - learning how to design multi-step, tool-using agents that can reason and act across systems to resolve customer queries. Work with the Google Agent Development Kit (ADK) to assist in building, testing and iterating on agent capabilities under the guidance of more senior engineers. Analyse conversational data and real customer interaction patterns to understand how users engage with our agents, surfacing insights that inform improvements to the customer experience. Contribute to the testing and quality assurance of conversational flows and agentic pipelines, identifying and resolving errors or unexpected behaviour. Assist in the analysis of conversational data and performance metrics to support continuous improvement of the user experience. Collaborate with Conversation Designers, product managers and engineers to ensure technical implementations match the intended design and business goals. Participate in team ceremonies including stand-ups, retrospectives and planning sessions, communicating your progress and raising blockers clearly. Stay curious about developments in agentic AI, LLMs and the broader conversational AI landscape, sharing learnings with the team through show and tells or internal channels. Your skillset: We're looking for someone who brings enthusiasm, a genuine interest in conversational and agentic AI technology, and the willingness to grow. You don't need to have all the answers but you should be eager to find them. Conversational AI Core : Foundational understanding of conversational AI concepts - virtual agents (intents, entities, dialogue management, fulfillment) through to LLM-driven agentic approaches. Platform Exposure : Experience building virtual agents on conversational platforms (e.g., Google Dialogflow CX, Vertex AI Agent Builder, Amazon Lex, Rasa). Software Engineering : Strong programming proficiency in Python or TypeScript or other programming language, backed by solid software engineering and infrastructure development practices. Advanced LLM Orchestration : Experience designing LLM applications beyond basic APIs, including retrieval-augmented generation (RAG) pipelines, orchestration logic, and tool/agent workflows. API Integration : Strong awareness of REST APIs and webhooks to effectively connect AI agents with backend systems and external tools. Cloud & DevOps : Familiarity with cloud deployment environments (preferably Google Cloud Platform) and CI/CD practices for AI workflows. Desirable: Experience with the Google Agent Development Kit (ADK), LangChain, or similar multi-agent orchestration frameworks. Practical familiarity with vector databases, hybrid search techniques, and advanced chunking strategies for optimizing RAG systems. Knowledge of or previous experience within the travel sector or fast-paced B2C e-commerce environments. Familiarity with version control tools (Git) and working effectively within an agile team environment. The interview journey: TA screening - 30 mins 1st stage video interview with Lead Conversational AI Engineer - 1 hour Take-home engineering task Final stage with Director of Business IT & AI Operations and senior stakeholders - 1 hour Perks of joining us: Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Jul 25, 2026
Full time
hackajob is collaborating with loveholidays to connect them with exceptional professionals for this role. Why Technology at loveholidays? At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset. Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe , employing the best minds and technology to let us do this. About the team: You will be joining our growing Conversational AI team, which sits at the heart of our ambition to deliver intelligent, seamless customer experiences at scale. The team builds and maintains the AI-powered agents and tooling that power interactions across our contact centre and digital channels - increasingly leveraging agentic architectures, large language models and the latest Google Cloud AI capabilities. This is a collaborative, fast-moving team where curiosity and a willingness to learn are valued as highly as technical skill. The impact you'll have: Reporting to the Lead Conversational AI Engineer, you will play an important part in building and maintaining the conversational AI systems that help our customers find and manage their perfect getaway. As a level 1 engineer, you will be supported to develop your skills and grow your confidence, contributing to real solutions from day one whilst building a strong foundation in modern agentic AI technologies and engineering best practices. Your day-to-day: Build and maintain conversational AI agents using Google Dialogflow CX and Vertex AI Agent Builder, contributing to flows, fulfilment logic and agent configurations. Support the development of agentic workflows - learning how to design multi-step, tool-using agents that can reason and act across systems to resolve customer queries. Work with the Google Agent Development Kit (ADK) to assist in building, testing and iterating on agent capabilities under the guidance of more senior engineers. Analyse conversational data and real customer interaction patterns to understand how users engage with our agents, surfacing insights that inform improvements to the customer experience. Contribute to the testing and quality assurance of conversational flows and agentic pipelines, identifying and resolving errors or unexpected behaviour. Assist in the analysis of conversational data and performance metrics to support continuous improvement of the user experience. Collaborate with Conversation Designers, product managers and engineers to ensure technical implementations match the intended design and business goals. Participate in team ceremonies including stand-ups, retrospectives and planning sessions, communicating your progress and raising blockers clearly. Stay curious about developments in agentic AI, LLMs and the broader conversational AI landscape, sharing learnings with the team through show and tells or internal channels. Your skillset: We're looking for someone who brings enthusiasm, a genuine interest in conversational and agentic AI technology, and the willingness to grow. You don't need to have all the answers but you should be eager to find them. Conversational AI Core : Foundational understanding of conversational AI concepts - virtual agents (intents, entities, dialogue management, fulfillment) through to LLM-driven agentic approaches. Platform Exposure : Experience building virtual agents on conversational platforms (e.g., Google Dialogflow CX, Vertex AI Agent Builder, Amazon Lex, Rasa). Software Engineering : Strong programming proficiency in Python or TypeScript or other programming language, backed by solid software engineering and infrastructure development practices. Advanced LLM Orchestration : Experience designing LLM applications beyond basic APIs, including retrieval-augmented generation (RAG) pipelines, orchestration logic, and tool/agent workflows. API Integration : Strong awareness of REST APIs and webhooks to effectively connect AI agents with backend systems and external tools. Cloud & DevOps : Familiarity with cloud deployment environments (preferably Google Cloud Platform) and CI/CD practices for AI workflows. Desirable: Experience with the Google Agent Development Kit (ADK), LangChain, or similar multi-agent orchestration frameworks. Practical familiarity with vector databases, hybrid search techniques, and advanced chunking strategies for optimizing RAG systems. Knowledge of or previous experience within the travel sector or fast-paced B2C e-commerce environments. Familiarity with version control tools (Git) and working effectively within an agile team environment. The interview journey: TA screening - 30 mins 1st stage video interview with Lead Conversational AI Engineer - 1 hour Take-home engineering task Final stage with Director of Business IT & AI Operations and senior stakeholders - 1 hour Perks of joining us: Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
