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Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Join Our Team as a Contingency Housing Officer in Liverpool! Pay rate : £13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Liverpool on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Liverpool. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Your new company An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. Provide person-centred housing support to tenants with a range of needs. Assist individuals in developing independent living skills and sustaining tenancies. Support service users with budgeting, benefit applications and accessing relevant services. Conduct regular visits, assessments and support reviews. Liaise with internal teams and external agencies, including health, social work and support providers. Maintain accurate case records and support plans. Identify and manage tenancy-related risks, making referrals where required. Promote positive outcomes and encourage service user engagement. What you'll need to succeed Previous experience with housing support, homelessness, supported housing or tenancy sustainment. Strong knowledge of housing legislation and support services. Experience working with vulnerable individuals and complex needs. Excellent communication and relationship-building skills. Ability to manage a caseload and prioritise competing demands. Confident working independently and as part of a team. PVG Full driving licence desirable. What you'll get in return Competitive hourly rate Immediate start available Opportunity to make a genuine impact within the local community Valuable experience within a respected public sector organisation Potential contract extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Migrant Help have an exciting opportunity to recruit a Public Relations and Communications Manager to join our team! Location: HomebasedContract: PermanentSalary: £43,138 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn't matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. The Public Relations and Communications Manager role: Part of the Communications team, the Public Relations and Communications Manager is a rewarding and exciting role at Migrant Help. You will work closely with the Head of Communications to deliver all external and internal communications. You will help develop and implement the organisational communications strategy, ensure effective media engagement, and take a leading role in Migrant Help's campaigning activities. You will ensure that our staff feel connected to the organisation and feel empowered to champion Migrant Help and its clients. If you have demonstrable experience leading on media engagement, both proactive and reactive, with the ability to build and maintain effective relationships, and are looking for an exciting role that makes a difference, we'd love to hear from you! Key responsibilities of our Public Relations and Communications Manager: Help develop and implement Migrant Help's communications strategies that will increase the reach and impact of the charity's work Lead on both proactive and reactive media engagement Cultivate relationships with influential print, digital and broadcast journalists or thought leaders within our sector Write or approve media releases and other press materials, be first point of contact for media enquiries, brief spokespeople within the organisation as required Work closely with external PR agency on all public relations activities and awareness raising campaigns Support the charity's fundraising activities Undertake the necessary monitoring and evaluation to determine the success or otherwise of communications and public relations activities Support and develop a team of communication officers to deliver high quality and timely work Develop and promote Migrant Help's brand voice and act as a 'brand guardian' ensuring consistency across all internal and external communications Write or approve digital content for our website and social media outlets in collaboration with the Senior Digital Marketing Officer Promote the organisation to relevant bodies / key decision makers in the public, private and voluntary sectors Raise visibility and enhance Migrant Help's status as having a positive impact on the community Contribute to the production of content for corporate partners, bids, fundraising, information and marketing materials, as necessary Provide communications support for external conferences and events as required Deputise for the Head of Communications as required Promote equality, diversity and employee rights and obligations in all actions and activities Demonstrate the behaviours required of a communications professional at all times The experience and skills you need as our Public Relations and Communications Manager: Demonstrable experience of working within communications and public relations on managerial level Creative approach to developing, implementing and evaluating organisational communication activities Knowledge and understanding of ethical storytelling principles and working in equal partnership with people with lived experience Excellent writing and editing skills and the ability to write compelling copy for a wide range of channels and audiences Excellent communication and editorial skills, with outstanding proofreading ability and attention to detail Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment Closing Date: 13 August 2026 If you are interested in becoming our new Public Relations and Communications Manager, please click 'APPLY' today. We look forward to hearing from you! Please note this vacancy may close early depending on applications received. As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.Migrant Help is proud to be an equal opportunities employer.

Join Our Team as a Specialist Support Officer! Location: Basildon Contract Type: Temporary 18.20 PAYE / 23.31 Umbrella Are you passionate about making a difference in the public services sector? Do you thrive in a dynamic environment and enjoy supporting individuals to achieve their best? If so, we have an exciting opportunity for you! About the Role: As a Specialist Support Officer, you will play a pivotal role in delivering outstanding support services to our community. You will be the friendly face and helping hand for those who need it most. Your contributions will directly impact the quality of life for many, making every day at work fulfilling! Key Responsibilities: Provide tailored support and guidance to service users, ensuring their needs are met with empathy and professionalism. Collaborate with various departments to streamline service delivery and enhance user experience. Maintain accurate records and documentation to ensure compliance with policies and procedures. Develop and implement strategies to improve support services and promote community engagement. Participate in team meetings and training sessions to continuously improve your skills and share best practises. What We're Looking For: We're seeking a dedicated and enthusiastic individual who is ready to embrace this rewarding challenge. The ideal candidate will have: Strong communication skills and the ability to build rapport with diverse individuals. A proactive approach to problem-solving and a keen eye for detail. Experience in a support or public service role (preferred, but not essential). A genuine passion for helping others and making a positive impact in the community. Why Join Us? Impactful Work: Your efforts will make a real difference in the lives of individuals and families in Basildon. Supportive Environment: Be part of a friendly and collaborative team where your contributions are valued. Professional Growth: Take advantage of training opportunities to enhance your skills and advance your career. Flexibility: Enjoy a temporary contract that offers you the chance to balance work and life while making a difference. Ready to Make a Difference? If you're excited about the prospect of becoming a Specialist Support Officer and contributing to a vital community service, we want to hear from you! How to Apply: Send us your CV and a brief cover letter detailing why you're the perfect fit for this role. Applications are open until insert closing date . Let's work together to create a brighter future for our community! We are an equal opportunity employer and welcome applications from all backgrounds. Don't miss out on this fantastic opportunity-apply today and help us support those who need it most! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Carrington West are assisting their local authority client based in Essex in the search for a Principal Planning Officer on an initial 6 month rolling contract basis. Job purpose: To act as Case Officer for strategic and major scale planning applications and appeals, including where Planning Performance Agreements are utilised. Accountabilities: To take responsibility as case officer for key strategic developments, including all the related project management; consultee and community liaison; Council Member interface and engagement of specialist consultancy as tasked by the Housing Delivery and Growth Team leader. The provision of advice to Planning Committee on all aspects of Development Management relating to planning applications for which you are the Case Officer; preparing Committee reports and recommendations and helping to assemble agendas. To attend Planning Committee meetings alongside the lead Officer and present reports and recommendations where you are the Case Officer. To mentor and support Planners who provide assistance to the role in the context of specific development proposals at pre-application, application and post-decision stages. The implementation of all aspects of the Council's plans and policies through Development Management and through liaison with the Planning Policy team and other Council Services. To assess planning and related applications, discuss proposals with applicants, undertake site inspections and advise the public on proposals, as appropriate. To prepare evidence for appeals and represent the Council at Hearings and Public Inquiries if required. To represent the Development Management Service, as required, in the development of cross-Service corporate strategies and projects. It would be beneficial to hold a RTPI accredited Planning Degree or equivalent Planning qualification and/or have experience in a similar position. Our client is looking for someone to start almost immediately and is available to interview at short notice. Carrington West Pay Rate - £55per/hour Job Ref - 67995 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.

Senior Planning Officer (Strategy & Policy) Location: Brecon Salary: GRADE 10 £39,862 - £42,839 Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 25 August 2026 Job Purpose: To prepare, monitor and keep under review the Local Development Plan (LDP) and associated planning policy and guidance. To help to ensure that the Authority s statutory responsibilities are carried out in accordance with Government legislation, policy, procedure and guidance and accord with National Park statutory purposes. To help to ensure that the Planning Service is efficient, effective, responsive, fair, inclusive and open to examination. Main Responsibilities To support the preparation, review and delivery of the LDP in accordance with the Delivery Agreement, to include associated research, data collection, analysis and consultation procedures. To undertake other planning policy work including land availability studies, development briefs, Place Plans, supplementary planning guidance and responding to draft national planning guidance and consultations. To undertake monitoring of the local development plan and planning policy. To undertake when appropriate, Environmental Impact Assessment (EIA) screening and provide EIA screening and scoping opinions on behalf of the Authority. To prepare and keep under review the LDP evidence base to underpin and support LDP policies. To undertake and support planning development management casework in the National Park and on the fringes of the National Park. Prepare and presents reports to Committees. Negotiate with agents, developers, internal consultees and statutory bodies in respect of planning related work, including development plan preparation, planning applications, pre-application enquiries, the negotiation of Section 106 Agreements and providing design and sustainable development advice. Dealing with preliminary and formal pre-application enquiries in respect of developments within the National Park and major developments on the fringes of the National Park. To undertake all types of planning Appeals and Examinations in Public, including the production of statements and proof of evidence and appear as an expert witness on behalf of the National Park Authority and to support the planning team members through appeal hearings, examinations, and inquiries. To provide support and contribute to regional planning policy development and implementation. To train and mentor planning officers and technicians and assist in their continuing professional development as appropriate. To provide planning policy advice to Senior Officers, Members and other departments of the Authority. To respond to enquiries from members of the public and stakeholders on planning matters. To occasionally attend appropriate Community Council and other stakeholder meetings, sometimes outside normal office hours. Any other duty, appropriate to the grade and nature of the post as required. Person Specification Essential Criteria A recognised qualification, degree in Town and Country Planning or a related discipline or equivalent planning policy experience. Relevant experience in Planning Policy and/or Development Management including the development of evidence based strategy/policy making and monitoring. Good knowledge of planning policy, relevant legislation, regulations and national/regional policies. Experience in delivering public engagement and consultation programmes. Ability to work on own initiative & organise workload effectively Ability to work under pressure Good communication, interpersonal and report writing skills including proof reading Ability to organise meetings with appropriate follow-up work Ability to research, interpret and analyse a variety of complex data An ability to work as part of a team and to mentor and support colleagues as a point of reference on planning related issues The ability to mentor and train junior members of staff Current driving license Knowledge of the Brecon Beacons National Park and its statutory purposes and duty Level 1 Welsh Language Skill To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.

Digital Marketing & Online Experience Officer Belfast City Council Initially full time in the office for training, then 2 days remote, 3 days in the office. 23.37 per hour Shape the digital experience for one of the UK's leading local authorities. Are you passionate about creating exceptional online experiences? Do you combine creativity with data-driven decision-making? If you're an experienced digital marketing professional who thrives on improving customer journeys, website performance and digital communications, we'd love to hear from you. We're looking for a Digital Marketing & Online Experience Officer to help deliver an ambitious digital marketing strategy that transforms how residents, businesses and stakeholders engage online. Working alongside the Senior Online Experience Manager, you'll play a key role in developing engaging digital campaigns, enhancing website content, improving accessibility and ensuring every online interaction puts the customer first. What you'll be doing As part of a collaborative Marketing and Communications team, you'll: Develop and deliver innovative digital marketing and communications campaigns. Create, manage and optimise content across a portfolio of websites. Improve customer journeys through user-focused design and data-driven insights. Lead on email marketing strategy, planning and campaign delivery. Analyse website, email and search performance to provide meaningful recommendations. Champion accessibility and ensure all digital content meets current standards. Work closely with colleagues across Digital Services, Customer Services and other departments to deliver seamless online experiences. Support major council projects with effective digital communications. Keep up to date with emerging digital trends, technologies and best practice. Provide expert guidance to colleagues on creating engaging, accessible online content. Contribute to project planning, procurement and continuous service improvement. What we're looking for You'll be a confident digital communications professional with experience of delivering successful online marketing initiatives and improving digital customer experiences. You'll ideally have experience in: Digital marketing strategy and campaign delivery Website content management and optimisation Email marketing platforms and best practice Google Analytics or other website performance tools Customer journey mapping and user experience Accessibility standards and inclusive digital design Working with multiple stakeholders across large organisations Managing competing priorities in a fast-paced environment Most importantly, you'll be creative, analytical, collaborative and passionate about using digital communications to make a real difference. Why join us? This is an opportunity to work on meaningful projects that directly impact thousands of residents and businesses every day. You'll join a supportive team where innovation is encouraged, your ideas are valued and your work genuinely improves public services. In return, you'll receive: Competitive pay of 23.37 per hour The opportunity to work on high-profile digital transformation projects A varied and rewarding role with real community impact A collaborative and supportive working environment Ongoing professional development and the chance to work with experienced communications and digital professionals Ready to make an impact? If you're passionate about digital communications, customer experience and delivering accessible, engaging online services, we'd love to hear from you. Apply today and help shape the future of digital engagement.

Short Breaks Coordinator Pay: 30.07 Per Hour PAYE / 40.53 Per Hour Umbrella. Location: Hackney, London Directorate: Children & Education (Disabled Children's Service) Contract Type: Temporary Start Date: ASAP Responsible For: 2x Short Breaks Service Support Officers, 1x Short Breaks Finance Officer Enhanced DBS Required About the Role Are you a strategic thinker with a passion for improving outcomes for disabled children and young people? The London Borough of Hackney is seeking a dedicated Short Breaks Coordinator to step into a vital maternity cover role. In this position, you will oversee the strategic and operational development of Hackney's short breaks program, managing an allocated 900k budget . You will ensure services are equitable, affordable, and highly accessible, while leading on crucial contract management, parent/carer participation, and upcoming service tenders. Key Responsibilities Service Leadership: Oversee the allocation of the 900k short breaks funding and drive improvements to make universal/mainstream settings more accessible. Contract & Financial Management: Lead contract monitoring activity to ensure compliance and high standards. Partner closely with finance teams to track expenditures, prevent over/underspends, and assist with the Disabled Children's Service Homecare tender. Team Management: Line manage and support a dedicated front-line team, including two Service Support Officers and a Finance Officer. Community Engagement: Coordinate the parent/carer participation strand, working closely with local parent forums, third-sector organizations, and health partners (NHS City & Hackney) to keep the "Local Offer" robust and updated. Continuous Improvement: Integrate the direct views of disabled children and their families into strategic planning, shaping the future short breaks offer based on usage data and feedback. What We Are Looking For Experience & Knowledge Significant experience working within or alongside services for disabled children, with a deep understanding of the unique challenges their families face (Desirable). Proven track record in contract management, commissioning social care/children's services, and managing substantial budgets. Experience line-managing front-line staff and driving high-performance teams. Strong background in inter-agency collaboration (Education/Social Care/Healthcare) and service user involvement. Deep knowledge of the policy agenda for disabled children and statutory sector challenges. Skills & Abilities Strategic Focus with Sharp Detail: Ability to keep your eye on high-level project goals while meticulously managing finance and performance data. Exceptional Communication: Confidence to engage sensitively and clearly with everyone from children and parents to senior management and elected Members. Data Literacy: Ability to interpret complex financial/performance data and translate it into high-quality reports. Resilience: Highly organized, proactive, and capable of working methodically under pressure to meet tight deadlines. Additional Requirements Very high standards of literacy and numeracy, alongside excellent IT skills (MS Office). A commitment to equal opportunities, diversity, and challenging discrimination within an inner-city environment. Flexibility to attend occasional evening or out-of-hours events (with prior notice). A satisfactory Enhanced DBS (Criminal Records Bureau) check, medical clearance, and references. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

MB954: Public Liaison Officer Location: Inverness Salary: £35,000 - £400,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Public Liaison Officer on a permanent basis due to growth based at either their Inverness depot. Duties and Responsibilities: Assist in the development and implementation of stakeholder relations plans, including databases, to support the successful delivery of projects, reviewing and updating as needed as the project progresses. Support the stakeholder engagement process by attending public drop-in events, community meetings and working groups. Produce and deliver information such as advance notice of works to local residents and businesses. Agree and maintain published site communications with the client and the site team i.e. noticeboards, hoarding and welfare facility branding/livery. Co-ordinate responses from within the project team to resolve, respond to and log all enquiries and complaints in a prompt and professional manner. Build and maintain effective relationships with stakeholders including the site project teams, head office staff and clients representatives as well as community stakeholders and the local media. Ensure company and client communications procedures are adhered to. Assist in the production of case studies and good news stories for use in bids, internal and external communications. Maintain a library of site photographs. Identify and coordinate opportunities to support community and charity initiatives in the areas close to our projects, such as school engagement, community projects and sustainability assessments. To agree and implement a proactive / positive stakeholder engagement programme/plan in conjunction with the client and collate / maintain / report monthly statistics in line with the contract KPI s; in order to maximise both engagement and KPI positive scoring throughout the project. Skills and Experience: Proven experience in stakeholder engagement or community relations within the construction, infrastructure, or engineering sectors. Extensive knowledge of community outreach, public relation strategies, and project communication. Strong organisational skills with the ability to coordinate multiple activities and responses efficiently. Excellent verbal and written communication skills tailored to diverse audiences. Ability to work collaboratively with internal teams and external stakeholders to achieve common goals. MB954: Public Liaison Officer Location: Inverness Salary: £35,000 - £400,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

I'm currently recruiting for an experienced Tenancy and Estate Management Officer to join a well-established Local Authority on an initial 6-month contract . This is an excellent opportunity to join a busy Housing Management team, delivering a customer-focused tenancy and neighbourhood management service while working closely with residents and partner agencies to create sustainable tenancies and thriving communities. Key Responsibilities: Manage a designated patch, providing comprehensive tenancy and neighbourhood management services. Investigate and resolve tenancy breaches. Carry out tenancy sign-ups, accompanied viewings and ensure new tenants understand their tenancy responsibilities. Support tenants with rent payment expectations and signpost or assist with Housing Benefit and Universal Credit applications where appropriate. Manage tenancy changes, including successions, assignments and mutual exchanges. Conduct estate inspections, working alongside internal teams to improve neighbourhood standards and resolve environmental issues. Work collaboratively with internal departments and external agencies to support vulnerable residents and promote tenancy sustainment. Identify safeguarding concerns and make appropriate referrals in line with safeguarding procedures. Encourage resident engagement and support community involvement initiatives. Maintain accurate case records and contribute to achieving service performance targets. Requirements: Previous experience working as a Housing Officer, Neighbourhood Officer or Tenancy Management Officer within a Local Authority, Housing Association or similar social housing environment. Experience managing tenancy breaches, anti-social behaviour cases and general housing management issues. Good understanding of housing legislation, tenancy management and safeguarding responsibilities. Excellent communication and customer service skills with the ability to manage challenging situations professionally. Experience working with partner agencies to deliver positive outcomes for residents. Full UK Driving Licence. If you're an experienced Housing Officer looking for your next contract opportunity, I'd be keen to discuss the role with you. Please apply today or get in touch for more information.

This role has a starting salary of 22,854 per annum (pro rata to 38,090 FTE), working 21.6 hours per week. This is an 18-month fixed term contract/ secondment opportunity. If you are applying for a secondment, please seek permission from your line manager before applying. We have a great opportunity to join our Health Determinants Research Collaboration team (HDRC Surrey) team as a Communications Officer. HDRC Surrey is all about making Surrey a healthier place to live, by strengthening how local government generates and uses research to shape decisions that truly reflect the needs of the community. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role You will lead the delivery of the HDRC Surrey communications function, ensuring that research, learning and impact are communicated effectively to a wide range of audiences. This will involve creating engaging content such as case studies, blogs and newsletters to support the sharing of research and insights, managing HDRC Surrey's digital channels including its website, SharePoint and social media platforms, and ensuring that research findings are presented in clear, accessible and engaging ways. You will also promote events, training and wider programme activity, while maintaining the consistent application of HDRC Surrey branding across all communications. You will work closely with colleagues and partners to coordinate communications activity and support programme delivery. Over the next 12 to 18 months, you will establish and implement a consistent communications approach for HDRC Surrey, develop and embed a stakeholder newsletter, strengthen the organisation's digital presence and engagement, and support the delivery of knowledge mobilisation activity as part of Workstream 3. Through increasing the visibility, reach and impact of HDRC Surrey's work, you will play a key role in shaping how research is shared and understood across Surrey, helping to build a culture where evidence and insight are actively used to inform decision-making and improve outcomes for residents. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Strong written and verbal communication skills, with the ability to create clear, engaging content for a range of audiences Experience developing and delivering communications activity across digital channels (e.g. web, social media, newsletters) Ability to translate complex information into accessible and engaging formats Strong organisational skills, with the ability to manage multiple priorities and meet deadlines Ability to build effective working relationships with a wide range of stakeholders A proactive and collaborative approach, with a focus on continuous improvement Commitment to inclusive practice, ensuring communications reach and reflect diverse communities Your Application To apply, we request that you submit a CV and you will be asked the following 4 questions: What has motivated you to apply for this position? Please provide examples of your experience developing and delivering communications activity (e.g. campaigns, content, or engagement work). How did you ensure your communications were effective for different audiences? Tell us about a time where you created content to communicate complex information in a clear and engaging way. What approach did you take and what was the outcome? How would you approach raising awareness of HDRC Surrey and ensuring research findings are shared in an accessible and impactful way across different stakeholders? The job advert closes at 23:59 on 26/07/2026 with interview dates to be confirmed. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Play Wales prides itself on its authentic tone of voice in written communication. We would like to hear yours. We would therefore ask that you refrain from using AI tools to complete your application. We advise that we will use AI checking tools to ensure AI has not been used by applicants. We reserve the right to close the post to applications before the advertised closing date. Closing date: 9:00am 14 September 2026 Interviews will be held on 22 September 2026, which will also include a task to assess candidates suitability to the role. More information will be provided upon invitation to attend an interview. Start date: 30 November 2026 Interviews will be held in person at Park House, Greyfriars Road, Cardiff CF10 3AF. We look forward to receiving your completed application. About Play Wales Play Wales is the independent national charity for children s play in Wales. We work to raise awareness of children and teenagers need and right to play and to promote good practice at every level of decision making and in every place where children might play. We provide advice and guidance to support all those who have an interest in, or responsibility for providing for children s play so that one day Wales will be a place where we recognise and provide well for every child s play needs. Play Wales vision and mission Vision: A future where play is valued in Wales for being crucial to a healthy and happy childhood. A country where children can freely explore, discover, develop and grow through play. Mission: Campaign for a play-friendly Wales by leading with intention, collaborating with inclusivity, educating with enthusiasm, and supporting with sensitivity. Aims Policy: to work with individuals, organisations and networks to inform the development of policy and matters related to children s play in Wales Communication Service: to promote the value of children s play in Wales through the provision of timely and current information to our stakeholders Advice and support: to provide specialist knowledge regarding all issues about and affecting children s play Workforce development: to contribute to the professional development of the play and playwork workforce in Wales. Our benefits Annual leave: Play Wales offer a generous annual leave package for full time staff (pro-rata for part-time) of 29 days plus bank and public holidays (England and Wales) per year. Annual leave allowance also increases with years of service. Salary: Play Wales offers competitive salaries with annual increases within your pay scale after one full year s service. Pension: We offer the opportunity to join a Local Government Pension Scheme with generous employer contributions. Agile working: We operate a hybrid working environment for roles that are eligible and flexibility across the working week. Your main place of work will be your home. Health care: As an employee of Play Wales, you have access to HealthShield, a health care plan that offers a range of benefits, including access to healthcare professionals, a shopping discount scheme and reimbursement of optician and dental fees. Cycling: Play Wales offers a cycling to work scheme for all members of the team. Job description The Policy Officer will support the development and delivery of Play Wales policy and strategic work across the breadth of the organisation s remit. Working as part of a small national team, the role will involve engagement with partners, contribution to projects and programmes, and supporting the organisation to respond effectively to developments in policy and practice across Wales. Duties Contribute to the delivery of policy and strategic priorities as set out in the Play Wales operational plan. Gather, analyse and interpret evidence, research and policy developments to inform briefings, reports, consultation responses and other publications. Keep up to date with legislation, policy and programme developments affecting children s play, playwork, children s rights and related agendas in Wales. Support Play Wales advocacy work by helping to develop clear, evidence-informed positions on key issues. Represent Play Wales at meetings, events, networks and forums, and ensure relevant information is shared within the organisation. Develop and maintain effective working relationships with stakeholders across public, third sector and community settings. Contribute to the planning and delivery of workshops, presentations, training and events which support policy, practice and workforce development. Provide content and support for Play Wales information and communication outputs, ensuring materials are accurate, accessible and current. Contribute to the delivery of projects and commissioned work, including supporting income generation where appropriate. Support monitoring, evaluation and reporting activities, including evidencing the impact of policy and strategic work. Work collaboratively with colleagues across Play Wales, contributing to a flexible and supportive team approach. Undertake other duties appropriate to the post, recognising the broad and evolving nature of the role. Person specification The successful candidate will be able demonstrate their suitability for the job against the specification below: Essential Knowledge and understanding of policy and practice relevant to children, play, playwork or related sectors in Wales. Understanding of the Welsh policy context, including the role of the Welsh Government, the Senedd and local authorities. Experience of working in a policy, development, research or similar role within the voluntary, public or related sectors. Experience of producing high-quality written materials, such as reports, briefings or consultation responses. Ability to gather, analyse and communicate complex information clearly to a range of audiences. Experience of working collaboratively with partners and stakeholders across organisations or sectors. Ability to manage workload effectively, meet deadlines and work on own initiative. Strong communication and interpersonal skills, including the ability to represent the organisation externally. Good organisational and digital skills. Commitment to the aims, values and work of Play Wales. Knowledge of policy areas connected to children s play, such as health, education, planning, community development or inclusion. Experience of facilitating networks, workshops or events for professional audiences. Experience of project delivery, monitoring and evaluation, or contributing to funding bids. Desirable Good communication skills in Welsh. Terms and conditions This post is primarily home-based, with some office-based working and travel throughout Wales required. Current office location: Park House, Greyfriars Road, Cardiff CF10 3AF. Working hours: 30 hours per week. Full-time salary: £38,220 (pro rata: £30,989) NJC . Contract: part-time permanent contract six-month probationary period.

Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job title: Outreach Officer Avon and Somerset, Devon and Cornwall Reports to: Therapies Assessor and Service Manager Salary: Salary of £26,227 per annum Location: Remote with regular travel across Avon and Somerset, Devon and Cornwall Hours: Full-Time, 37.5 hours per week Post No: 2WCSOCFT1 Context of role: The Outreach Officer plays a key role in raising awareness of services, strengthening community partnerships and supporting the delivery of high-quality bereavement support activities across the region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement. Key responsibilities: Support Service: Event Coordination and Delivery Coordinate and deliver regular community engagement activities, including; coffee mornings and support events. Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions. Represent the organisation at regional events, including supporting fundraising and CYP teams when required. Co-lead on bookings and coordination of Ty Uchaf, our respite house. Awareness, Training and Engagement Lead on regional awareness training delivery for non-emergency services and community-based organisations. Deliver additional 2wish training programmes as required, including Children & Young People (CYP) and Bereavement in workplace support training. Lead awareness and advocacy activities with local support champions , including professionals within non-emergency services. Partnership and Network Development Actively engage with local bereavement networks through attendance at meetings, hosting information stands and building strong professional relationships across the region. Develop and maintain effective links with community partners to expand reach and awareness of services. Volunteer Support Act as a key local contact for volunteers. Support the recruitment, training and retention of volunteers in collaboration with the wider team. Administration, Monitoring and Reporting Maintain and take ownership of relevant systems and spreadsheets, including those used for: Event planning and delivery Marketing and communications Contact and engagement tracking Professional and family engagement records Accurately record interactions with stakeholders, including; families, professionals, champions and referral partners. Monitor and manage posts/content on Facebook family accounts. Quality Assurance and Improvement Support quality audits and contribute to continuous improvement processes. Collect and review feedback from events and training sessions to inform future development. General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuing action To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity s policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. Person specification: Experience Experience of community engagement, outreach or partnership working Experience of coordinating services for vulnerable people Experience of working with vulnerable people, including families and/or children Experience supporting or working with volunteers and bereaved individual Knowledge Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families Have a good understanding of child and adult protection issues and how to respond to safeguard effectively Understand the principles of risk assessment and risk management for bereaved individuals and their families Understand and be committed to equal opportunities and diversity issues in policy and practice Skills/Qualifications/Abilities Experience of community engagement, outreach or partnership working Strong organisational and event coordination skills Confident delivering training or group sessions Ability to build and maintain relationships with diverse stakeholders Highly effective administrative skills Personal qualities Compassionate and empathetic Solution-focused with strong problem-solving skills Committed to continuous improvement and high-quality service delivery Willingness to travel regionally and attend occasional evening or weekend events What we do for you: Salary: Starting salary of £26,227 per annum Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 21st August 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Legacy Relationship Executive Are you a motivated communicator who loves being on the phone, thrives on achieving targets and wants your work to make a lasting difference Join the team and help secure future funding that will transform the lives of vulnerable children for generations to come. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories! Position: Legacy Relationship Executive Location: Milton Keynes/Hybrid Hours: Full Time 36.5 Hours Contract: Permanent Salary: £30,874 Closing Date: August 19, 2026 About the Role Are you someone who genuinely enjoys being on the phone, building rapport quickly and having meaningful conversations every day We're looking for a highly motivated, target-driven individual to help grow future legacy income. In this rewarding role, you'll speak with some of our most loyal and long-standing supporters, inspiring them to consider leaving a gift in their Will and nurturing relationships with those who have already expressed an interest in doing so. You'll have the opportunity to have genuine conversations with supporters who are passionate about this work, thank them for their incredible commitment, and help them understand the lasting impact their legacy could have on generations of children. If you gain energy from conversations, enjoy working towards targets and are motivated by making a difference through every call, we'd love to hear from you. As this role is not sponsored, you must be holding the Right to work in the UK documentation for your application to be considered. What You'll Be Doing Building strong, meaningful relationships with long-standing supporters. Contacting supporters who have expressed an interest in leaving a gift in their Will and guiding them through the next steps. Proactively identifying opportunities to increase legacy pledges and future income. Delivering an exceptional supporter experience through regular engagement and stewardship. Thanking supporters for their loyalty and keeping them informed about the impact of their support. Achieving and exceeding agreed contact, conversion and pledge targets. Recording supporter interactions accurately and maintaining high-quality supporter data. About You We're looking for someone who combines empathy with ambition and is motivated by achieving results while making a genuine difference. You'll bring: Previous experience in telemarketing, fundraising, sales, account management, customer service or a relationship-focused role. Exceptional communication and listening skills, with a warm and professional telephone manner. Resilience, determination and the tenacity to maintain high levels of outbound calling activity. A proven ability to work towards and achieve performance targets. Excellent listening and influencing skills. A genuine enjoyment of speaking with people and building relationships over the telephone. Strong organisational skills and attention to detail. Excellent written English and the ability to communicate clearly and professionally. Your role will help ensure these valued supporters feel appreciated, connected and inspired, while also securing future funding that will enable World Vision to continue transforming children's lives for years to come. As a Christian organisation, faith is central to who they are and how they work. We warmly welcome applications from people of all faiths and none; however, successful candidates will need to be comfortable working in an environment where Christian values are actively lived out and where colleagues may gather for prayer, worship, reflection and other faith-based activities as part of organisational culture. In addition to the salary offered, benefits include: A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference About the Organisation Join an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God s unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. You may also have experience in areas such Telesales, Sales, Account, Business Development, Customer Service, Telesales Executive, Sale Executives, Account Executive, Business Development Executive, Customer Service Agent, Customer Service Officer, Fundraiser, Fundraising, Customer Support, Supporter Experience, Supporter Care, Supporter Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of 39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.