4 jobs found

Luxury Travel Store Manager This leading luxury tour operator is looking for an experienced & dynamic Luxury Travel Store Manager to lead and inspire a team of travel consultants in their Cheltenham store. This is a fantastic opportunity to join this multi award winning travel company who put their team at the heart of everything they do, with a basic salary of 35,640 basic PLUS lucrative uncapped commission and a range of exceptional company benefits. Luxury Travel Store Manager - Role & Responsibilities Accountable for meeting and exceeding retail sales targets. To drive all sales and to convert bookings by closing the sale and driving top line figures whilst achieving the budgeted operating profit. Measure the financial performance of your staff overall and as individuals against the costs of running the store to ensure the best possible productivity. Day to day running of the store including operations and administration. Responsible for the development of all staff. Develop local marketing initiatives and campaigns to drive sales and build relationships. Luxury Travel Store Manager - Skills & Experience required: Experience of managing a retail travel store or tour operator sales / call centre, with profit and staff responsibility. A strong track record of delivering sales results and exceptional service. A genuine passion for travel, especially long haul destinations. Good all round understanding of the sales and commercial aspects of tour operating, including scheduled flights. Excellent working knowledge of at least one travel agent or tour operators reservation system. Luxury Travel Store Manager - Additional information: 35,640 basic salary plus lucrative uncapped commission 37.5 working week, including Saturdays on a rota, opening hours are 9.30 to 6 Monday to Saturday. Regular Fam trips - minimum of 1 per year 25 days holiday plus bank holidays increasing with length of service and your birthday off Discounted holidays and ad hoc prizes! Perkbox Fantastic opportunity to join this ultra successful, prestigious travel company. Please apply for the position of Luxury Travel Store Manager by applying to this advert, or email your cv to (url removed)

Assistant Store Manager - Heathrow Terminal 4 - 40 Hrs - London Join the Fortnum & Mason Heathrow - T4 Team! Join our beautiful Heathrow Terminal 4 pop up store till Jan 2027, the perfect place to pick up a taste of home, or a little gift to take away. We offer the best of Fortnum's food, drink and gifts to our international travellers - from our iconic hampers to our popular range of teas, preserves and confectionery, there is something for everyone. Fortnum & Mason are looking for an exceptional Assistant Store Manager to join our unique Heathrow - T4 pop store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Reporting to the Deputy Store and Store Manager, our Assistant Store Manager will lead and inspire to provide exceptional service to our customers, ensuring that each interaction is special, and that departmental KPI's are reached through both individual excellence and teamwork. All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff meal scheme 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party subject to terms and conditions What You'll Do: Drive High-Volume Sales : We're seeking a commercially focused leader with a strong track record of increasing sales in busy retail settings. Lead & Develop Large Teams : Proven ability to manage and grow high-performing teams, bringing out the best in people through coaching and leadership. Deliver Exceptional Service : Join a business that proudly offers loose-leaf teas and distinctive coffees-your passion for service will help elevate the customer experience. Ensure Operational Standards : Confidently manage hygiene protocols and audit compliance to maintain excellence across all areas. What We're Looking For: Experience in a fast paced environment in a similar role Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends, early shifts and late finishes Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

Retail Travel and Customer Contact Centre Manager Base Salary to 55,000 + Bonuses OTE 70,000 Guildford Surrey Our client are a leading luxury travel company who are growing rapidly. They are now recruiting for an experienced Retail Travel and Customer Centre Manager to lead their store and small contact centre team based in Guildford. This is a hands-on leadership role where you will manage the day-to-day operations of the retail travel store, drive sales performance, coach and develop your team, and ensure a high standard of customer service as well as leading the UK contant centre. Candidates must have previous travel management experience to be considered with a proven track record in business performance management Retail Travel and Contact Centre Manager Duties and Responsibilities: Oversee all daily operations of the travel retail store, ensuring smooth and efficient functioning Set, monitor, and drive sales targets for the store and individual team members Identify and capitalise on opportunities taking full accountability for store P&L, managing budgets, margins, and cost controls, ensuring delivery of sales &. Customer KPI's. Analyse performance reports and implement strategies to maximise profitability and efficiency Set, monitor, and drive sales targets for the store and individual team members. Lead from the front by servicing walk-in customers and handling phone/web enquiries as needed Retail Travel and Customer Centre Manager Experience Required: Proven experience in the travel industry, ideally in a management or senior sales role. Strong understanding of retail travel operations, sales performance, and P&L accountability. Excellent leadership and coaching skills with a passion for team development. Commercially aware with the ability to drive results and business growth Retail Travel and Customer Centre Manager Salary and Benefits Base Salary from 45,000 - 55,000 based on experience Lucrative performance related bonuses 25 days holiday Private health care Generous company pension contributions Holiday concessions Fam trips Career development To apply for the Retail Travel and Customer Centre Manage role, please email your CV for consideration and a member of team will be contact to discuss the role and company

Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers are seeking an Travel Consultant for their new Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients. If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions. JOB DESCRIPTION: This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility. You will be instrumental in the store's success-selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business. Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips Deliver high-quality, personalised customer service that drives loyalty and repeat business Assist with the daily operations of the store, including team support, store presentation and customer flow Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences EXPERIENCE REQUIRED: The role will suit someone currently working in a retail travel agency who is looking for their next step into a more senior or assistant managerial position. In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets. You will be able to work 5 days a week, office hours with flexible to work Saturdays ( a day off in lieu). No Sundays! Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff. You must be passionate about travel and creating memorable experiences for your customers. THE PACKAGE: Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer: Uncapped commission structure realistic OTE of 30k pa - 35k pa 30 days annual leave (including bank holidays) Pension scheme Familiarisation trips (subject to availability and performance) Training and career development opportunities Employee travel discounts Flexible rota patterns with Sundays always off Opportunity to influence the growth and culture of a brand-new retail store INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK. Unfortunately unsuccessful candidates will not be contacted due to high volume of applications.