12 jobs found

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames 13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!

Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Administrator 27,708.82, Harrogate, Working hours 08:00-16:30 M-F, Temporary contract initially, excellent benefits and rewards package, Sunday Times Best Places to Work 2026. We are currently recruiting an administrator to work in this well established warehouse operations team. You will work in a bright modern office alongside a friendly and experienced team. Full training will be given for this interesting and varied operational administration role. We are looking for someone to start on a temporary basis initially with a view to go permanent for the right candidate. We will be interviewing the week commencing 17th August so you must be available to interview this week. You will work for a market leading company based just on the outskirts of the famous spa town of Harrogate. You will work in a state of the art, modern environment with a great team of people who really look out for each other. If this sound like somewhere you would like to work and you have strong administration skills along with a confident and friendly personality then we want you! The reason for this Administrator vacancy is the current post holder is relocating out of the area. This role is predominantly office based administration tasks supporting the operational warehouse processes, however you will also be expected to liaise with internal departments across the business which will mean you will be up and about talking to people in different teams. You will also assist with various manual warehouse operations in peak times, such as end of month. Main Administrator Duties Include: Managing the operational warehouse processes Liaising with internal departments to ensure the correct teams have all the necessary tools and equipment required to do their job Daily and weekly stock and inventory management Planning deliveries and liaising with external couriers, ensuring deliveries arrive on time Planning weekly schedules to ensure all stock movements are planned accordingly Managing all the general and recyclable waste ensuring collections are made on time Tool maintenance -responsible for repairs, ordering new supplies, calibrations and testing of all tools and equipment Preparation of fleet stock - ensuring all new vehicles are equipped with a full set of tools and equipment Sales stock - ensuring there is enough sample units of all products for sales managers Maintaining stock records and updating when new lines are added Quarterly stock takes to ensure there are no discrepancies Assisting the warehouse team with any extra dispatch requirements You may also be given forklift truck driver training for any adhoc assistance required in the warehouse Administrator Requirements: Previous experience in an administration role is essential Experience working in a warehouse environment would be beneficial but not essential Excellent oral and written communication skills Excellent attention to detail Intermediate level excel skills Friendly and approachable personality Assertive with a good work ethic Benefits include: Temporary opportunity with potential to go permanent for the right candidate 13.32 per hour. ( 27,708.82 FTE) Free on site parking Enhanced and increasing holiday entitlement Rewards, benefits, discounts Recognition awards Social events Training provided with progression opportunities Sunday Times Best Places to Work 2026 This administrator role would suit someone who has worked as a scheduler, planner, warehouse administrator, stock administrator, dispatch coordinator or similar. Please contact Nicola Wilson to discuss this or other similar roles. Due to the volume of applicants for this Administrator role if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Planner / Scheduler Location: Sheffield Job Type: Full-Time, Contract We are currently recruiting for an experienced Planner / Scheduler to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Key Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Handling inbound and outbound calls relating to repairs and maintenance schedules. Escalating issues that may impact service delivery. Supporting contract managers with resource planning and workforce allocation. Requirements Previous experience working as a Planner, Scheduler, Works Planner, Repairs Planner, Resource Planner, or Maintenance Scheduler. Experience within Social Housing, Property Services, Construction, Facilities Management, or Maintenance environments. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced environment. Proficient in Microsoft Office and scheduling systems. Experience using systems such as DRS, Opti-Time, Dynamics, Northgate, Job Manager, or similar would be advantageous. What's on Offer Competitive salary package. Company benefits scheme. Career development opportunities. Supportive and collaborative working environment. Opportunity to join a growing and reputable organisation within the Social Housing sector. If you are an organised and proactive Planner / Scheduler looking for your next opportunity within Social Housing, we would love to hear from you.

Senior Repairs Coordinator Location: Basildon Job Type: Permanent Working Arrangement: Fully Office Based Salary: 28-30K About the Role We are currently seeking an experienced Senior Repairs Coordinator to join our growing team based in Basildon. This is a permanent, fully office-based position within a fast-paced social housing environment. The successful candidate will play a key role in managing and coordinating responsive repairs and maintenance works, ensuring high levels of customer service, operational efficiency, and compliance with client KPIs and SLAs. Previous social housing repairs experience is essential for this role. Key Responsibilities Coordinate and schedule responsive repair and maintenance works for operatives and subcontractors. Manage daily diaries to ensure maximum productivity and efficient planning. Act as the main point of contact for tenants, clients, and engineers regarding repair updates and appointments. Monitor works in progress and ensure jobs are completed within agreed timeframes and service levels. Escalate complex repairs and complaints where required. Support the management team with day-to-day operational oversight. Ensure all systems and records are accurately maintained and updated. Liaise closely with supervisors, planners, and contractors to resolve scheduling and operational issues. Monitor outstanding jobs and proactively drive completion. Assist in mentoring and supporting junior coordinators where required. Maintain excellent customer service standards at all times. Essential Experience & Skills Proven experience working within social housing repairs and maintenance. Previous experience in a Senior Repairs Coordinator, Repairs Planner, Scheduler, or similar role. Strong understanding of responsive repairs processes and scheduling systems. Experience managing high-volume workloads in a fast-paced environment. Excellent organisational and communication skills. Ability to prioritise workloads and problem-solve effectively. Strong IT skills including Microsoft Office and housing/repairs management systems. Ability to work well under pressure and meet deadlines.

Planner - Social Housing (Drainage & Groundworks) Based in Essex Permanent 30,000 - 35,000 per annum We are seeking an experienced and organised Planner to join our growing team within the social housing sector. The successful candidate will be responsible for planning and coordinating drainage and groundwork maintenance and repair works, ensuring operatives are scheduled efficiently while delivering an excellent service to clients and residents. This role requires someone with previous planning or scheduling experience within social housing and a strong understanding of drainage and groundwork operations. You will play a key role in ensuring works are completed within agreed service level agreements (SLAs), maximising productivity and maintaining high levels of customer satisfaction. Key Responsibilities Plan and schedule daily, weekly, and reactive drainage and groundwork works. Allocate jobs to engineers and operatives based on skill set, location, availability, and priority. Monitor workloads and adjust schedules to meet client KPIs and contractual SLAs. Liaise with site supervisors, contract managers, residents, and clients to ensure effective communication throughout each job. Respond to emergency and urgent repair requests, reprioritising workloads where required. Track job progress and update scheduling systems with accurate information. Coordinate follow-on works, materials, and specialist subcontractors where necessary. Ensure operatives have the required information, access arrangements, and documentation before attending appointments. Minimise downtime and travel by optimising routes and workloads. Produce reports relating to completed works, outstanding jobs, and performance metrics. Support continuous improvement by identifying efficiencies within planning and scheduling processes. Maintain excellent customer service standards when dealing with residents and stakeholders. Essential Requirements Previous experience as a Planner, Scheduler, or Works Coordinator within the social housing sector. Proven knowledge of drainage and groundwork repairs and maintenance. Experience planning reactive maintenance and responsive repair works. Strong understanding of scheduling systems and workforce planning. Excellent organisational and time management skills. Ability to prioritise workloads in a fast-paced environment. Strong communication skills with the ability to build relationships with clients, residents, and operational teams. Competent using Microsoft Office and scheduling software. Ability to work under pressure while maintaining accuracy. Desirable Skills Experience working on social housing maintenance contracts. Knowledge of NHF Schedule of Rates. Experience using systems such as DRS, Opti-Time, Job Manager, Totalmobile, or similar workforce management software. Understanding of health and safety requirements within construction and maintenance environments.

Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.

Customer Service Agent - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston 12.50 - 13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Agent to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now, or call Meg on (phone number removed) for more information.

Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.

Repairs Planner Location: Ealing Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.