Salesforce Consultant - Financial Services Location: Knutsford, South Manchester (with 2-3 days per week on-site, monthly travel to London) Duration: 6-12 months Salary: 91,000 per annum We are actively looking to secure a Salesforce BA to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Our client, a leading organisation in the banking and financial services sector, is hiring for a highly experienced Salesforce Business Analyst to support a major transformation programme. This is an exciting opportunity to work on complex enterprise-level projects, delivering innovative solutions within a dynamic environment. What you'll be doing: Lead and own end-to-end Salesforce initiatives, focusing on Financial Services Cloud (FSC), Data Cloud, and Agentforce capabilities. Collaborate closely with cross-functional teams including Product, Business, Architecture, Data, and Engineering to translate business needs into clear, actionable requirements and user stories. Drive decision-making, challenge senior stakeholders, and resolve ambiguities to keep projects on track. Identify dependencies, risks, and gaps early, proactively managing them to ensure smooth delivery. Provide leadership and guidance to other Business Analysts, improving programme delivery quality and pace. Take responsibility for complex business areas from discovery through to technology implementation and outcomes. What you'll bring: Extensive hands-on Salesforce experience, with a deep understanding of CRM platforms and enterprise implementations. Strong domain knowledge in banking and financial services, including regulatory and control environments. Proven expertise in Salesforce FSC, Data Cloud, and Agentforce. Demonstrated success leading major workstreams within large Salesforce transformation programmes. Ability to operate independently, challenge stakeholders confidently, and deliver results in an Agile environment. Experience working across multiple teams and managing dependencies effectively. Ideal background: Significant experience in a senior, delivery-focused Salesforce BA role. Strong communication skills with the ability to influence at all levels. Relevant certifications in Salesforce and financial services are advantageous. If you're ready to make an impact on a high-profile project within a supportive team, we'd love to hear from you. Apply now to join a forward-thinking organisation committed to innovation and excellence. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 31, 2026
Full time
Salesforce Consultant - Financial Services Location: Knutsford, South Manchester (with 2-3 days per week on-site, monthly travel to London) Duration: 6-12 months Salary: 91,000 per annum We are actively looking to secure a Salesforce BA to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Our client, a leading organisation in the banking and financial services sector, is hiring for a highly experienced Salesforce Business Analyst to support a major transformation programme. This is an exciting opportunity to work on complex enterprise-level projects, delivering innovative solutions within a dynamic environment. What you'll be doing: Lead and own end-to-end Salesforce initiatives, focusing on Financial Services Cloud (FSC), Data Cloud, and Agentforce capabilities. Collaborate closely with cross-functional teams including Product, Business, Architecture, Data, and Engineering to translate business needs into clear, actionable requirements and user stories. Drive decision-making, challenge senior stakeholders, and resolve ambiguities to keep projects on track. Identify dependencies, risks, and gaps early, proactively managing them to ensure smooth delivery. Provide leadership and guidance to other Business Analysts, improving programme delivery quality and pace. Take responsibility for complex business areas from discovery through to technology implementation and outcomes. What you'll bring: Extensive hands-on Salesforce experience, with a deep understanding of CRM platforms and enterprise implementations. Strong domain knowledge in banking and financial services, including regulatory and control environments. Proven expertise in Salesforce FSC, Data Cloud, and Agentforce. Demonstrated success leading major workstreams within large Salesforce transformation programmes. Ability to operate independently, challenge stakeholders confidently, and deliver results in an Agile environment. Experience working across multiple teams and managing dependencies effectively. Ideal background: Significant experience in a senior, delivery-focused Salesforce BA role. Strong communication skills with the ability to influence at all levels. Relevant certifications in Salesforce and financial services are advantageous. If you're ready to make an impact on a high-profile project within a supportive team, we'd love to hear from you. Apply now to join a forward-thinking organisation committed to innovation and excellence. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Are you an experienced fundraiser with a passion for building relationships, inspiring supporters, and delivering results looking for your first step into leadership? Shine is looking for a talented and motivated Senior Fundraiser to join our Fundraising Team. This is an exciting opportunity to combine hands-on fundraising with leadership responsibilities, helping to generate vital income that supports people living with spina bifida, hydrocephalus, and related conditions. This is an ideal step-up opportunity for an experienced fundraiser ready to broaden their leadership experience and take on greater responsibility. You'll play a key role in developing and maintaining relationships with community groups, schools, businesses, organisations, and individual supporters across a designated region, while also supporting and developing members of the fundraising team. ABOUT THE ROLE As a Senior Fundraiser, you will be responsible for delivering fundraising income and supporter engagement across community, corporate, and events fundraising. You'll identify new opportunities, nurture existing relationships, and provide outstanding stewardship to ensure supporters feel valued and connected to the impact of their fundraising. You'll also provide line management and day-to-day leadership to designated team members, helping them to achieve their objectives and develop their fundraising careers. What You'll Be Doing Fundraising and Relationship Management Build and maintain strong relationships with supporters, businesses, schools, community groups, and organisations. Recruit, engage, and steward supporters to maximise fundraising opportunities. Grow income across community, corporate, and events fundraising. Identify and develop income-generation opportunities. Use Salesforce CRM and supporter insights to inform fundraising activity and relationship management. Monitor performance against fundraising targets and contribute to income forecasting and reporting. Work collaboratively across the charity to identify networks and opportunities. Promote Shine campaigns, events, and activities to increase awareness and income. Share inspiring supporter stories and fundraising successes with colleagues across the organisation. Represent Shine at events, meetings, and networking opportunities. Leadership and Team Development Provide line management to designated members of the Fundraising Team. Conduct regular one-to-one meetings and performance reviews. Support colleagues with coaching, guidance, and professional development. Contribute to the recruitment, induction, and development of new team members. Help foster a positive, collaborative, and high-performing team culture. ABOUT YOU We're looking for someone who is passionate about fundraising, enjoys building relationships, and has a proven track record of delivering results. You will have: Experience in fundraising, particularly across community, corporate, and/or events fundraising. A strong track record of achieving and exceeding income targets. Excellent communication, networking, and relationship-building skills. Experience managing multiple priorities. Strong organisational skills and an understanding of KPIs, budgeting, target setting, and planning. Experience using a CRM database, ideally Salesforce. Competent IT skills, including Microsoft Office applications. Strong attention to detail and the ability to produce high-quality reports and supporter communications. A proactive, self-motivated, and positive approach to work. The ability to work both independently and collaboratively within a team. Additional Requirements Full UK driving licence and access to a vehicle. Willingness to undertake occasional evening and weekend work to support fundraising activities and events. Basic DBS & UK Right to Work. Why Join Shine? At Shine, you'll be part of a welcoming and dedicated team committed to making a real difference. This is a fantastic opportunity for an experienced fundraiser looking to take the next step in their career, develop leadership experience, and play a vital role in growing supporter engagement and fundraising income. If you're ready to use your fundraising skills to create lasting impact, we'd love to hear from you. How to apply Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. If you would like to discuss the role in more detail or have any questions, please contact Jo Marriott, Head of Fundraising and Special Appeals via email to arrange a suitable time for a chat.
Jul 31, 2026
Full time
Are you an experienced fundraiser with a passion for building relationships, inspiring supporters, and delivering results looking for your first step into leadership? Shine is looking for a talented and motivated Senior Fundraiser to join our Fundraising Team. This is an exciting opportunity to combine hands-on fundraising with leadership responsibilities, helping to generate vital income that supports people living with spina bifida, hydrocephalus, and related conditions. This is an ideal step-up opportunity for an experienced fundraiser ready to broaden their leadership experience and take on greater responsibility. You'll play a key role in developing and maintaining relationships with community groups, schools, businesses, organisations, and individual supporters across a designated region, while also supporting and developing members of the fundraising team. ABOUT THE ROLE As a Senior Fundraiser, you will be responsible for delivering fundraising income and supporter engagement across community, corporate, and events fundraising. You'll identify new opportunities, nurture existing relationships, and provide outstanding stewardship to ensure supporters feel valued and connected to the impact of their fundraising. You'll also provide line management and day-to-day leadership to designated team members, helping them to achieve their objectives and develop their fundraising careers. What You'll Be Doing Fundraising and Relationship Management Build and maintain strong relationships with supporters, businesses, schools, community groups, and organisations. Recruit, engage, and steward supporters to maximise fundraising opportunities. Grow income across community, corporate, and events fundraising. Identify and develop income-generation opportunities. Use Salesforce CRM and supporter insights to inform fundraising activity and relationship management. Monitor performance against fundraising targets and contribute to income forecasting and reporting. Work collaboratively across the charity to identify networks and opportunities. Promote Shine campaigns, events, and activities to increase awareness and income. Share inspiring supporter stories and fundraising successes with colleagues across the organisation. Represent Shine at events, meetings, and networking opportunities. Leadership and Team Development Provide line management to designated members of the Fundraising Team. Conduct regular one-to-one meetings and performance reviews. Support colleagues with coaching, guidance, and professional development. Contribute to the recruitment, induction, and development of new team members. Help foster a positive, collaborative, and high-performing team culture. ABOUT YOU We're looking for someone who is passionate about fundraising, enjoys building relationships, and has a proven track record of delivering results. You will have: Experience in fundraising, particularly across community, corporate, and/or events fundraising. A strong track record of achieving and exceeding income targets. Excellent communication, networking, and relationship-building skills. Experience managing multiple priorities. Strong organisational skills and an understanding of KPIs, budgeting, target setting, and planning. Experience using a CRM database, ideally Salesforce. Competent IT skills, including Microsoft Office applications. Strong attention to detail and the ability to produce high-quality reports and supporter communications. A proactive, self-motivated, and positive approach to work. The ability to work both independently and collaboratively within a team. Additional Requirements Full UK driving licence and access to a vehicle. Willingness to undertake occasional evening and weekend work to support fundraising activities and events. Basic DBS & UK Right to Work. Why Join Shine? At Shine, you'll be part of a welcoming and dedicated team committed to making a real difference. This is a fantastic opportunity for an experienced fundraiser looking to take the next step in their career, develop leadership experience, and play a vital role in growing supporter engagement and fundraising income. If you're ready to use your fundraising skills to create lasting impact, we'd love to hear from you. How to apply Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. If you would like to discuss the role in more detail or have any questions, please contact Jo Marriott, Head of Fundraising and Special Appeals via email to arrange a suitable time for a chat.
If you are looking to work for a global leading company in its sector, that has a great supportive 'family' feel, and have great experience in Accounts Receivable then we just might have the right temporary opportunity for you! Role : Accounts Receivable Billing Specialist Location: hybrid, 3 days in the office, 2 at home but after time, this may become more remote however, you MUST be available to attend HO meetings once a week or so. Salary: 16.48ph ( equivalent to 30,000 pa) Benefits : pension (after qulaifying period) free parking when at HO 28 days holidays pro rata (inc bank holidays) hybrid working Hours : Mon-Fri 35 hrs per week 9am-5pm (1 hr unpaid lunchbreak) Overview We are looking for an experienced Accounts Receivable Specialist to use their exceptional attention to detail and strong customer service skills to process customer billing, investigate and resolve customer account queries. Key functions: Transaction processing Customer query resolution Customer collections Duties & R esponsibilities Day-to-Day Review, rectify and approve customer billing ensuring weekly and month end deadlines are met Provide customer service by investigating and resolving customer account queries, process customer refunds and credit notes, resolve discrepancies and short payments Responsible for monitoring and maintaining assigned key accounts Accountable for reducing delinquency for assigned accounts and accuracy of billing Provide collections support and participate in the annual billing collections process Work with the Collections Specialist to improve billing and collections automation provide accurate information for active collections Establish and maintain effective and cooperative working relationships with customers and internal stakeholders Perform other assigned tasks and duties necessary to support the Finance function Person Specification Essential to have and be: - Methodical with strong attention to detail, goal oriented - Ability to work independently, with minimal supervision - Collaborative team player that demonstrates approachability and listens well to others - Excellent Knowledge and experience of Billing and Collections procedures - Ability to prioritize and manage multiple responsibilities - Excellent English written and verbal communication abilities - Accounts qualified or high level of exposure and experience in Accounts Receivable - good systems experience - SAP , salesforce ideally - ability to drive as HO location is not near a train station - full eligibility to work in the UK - 2 years + of relevant AR experience Good to Have - Experience of working at divisional level with interactions with multiple teams - AAT level 3 So, if you feel you are the right experienced Account Receivable Billing Specialist and are available asap then please send your CV to James Newbury Appointments for review. IF you do not hear back within 1 working week, unfortunately you have not been shortlisted on this occasion but we do thank you for your application and wish you well in your search.
Jul 31, 2026
Seasonal
If you are looking to work for a global leading company in its sector, that has a great supportive 'family' feel, and have great experience in Accounts Receivable then we just might have the right temporary opportunity for you! Role : Accounts Receivable Billing Specialist Location: hybrid, 3 days in the office, 2 at home but after time, this may become more remote however, you MUST be available to attend HO meetings once a week or so. Salary: 16.48ph ( equivalent to 30,000 pa) Benefits : pension (after qulaifying period) free parking when at HO 28 days holidays pro rata (inc bank holidays) hybrid working Hours : Mon-Fri 35 hrs per week 9am-5pm (1 hr unpaid lunchbreak) Overview We are looking for an experienced Accounts Receivable Specialist to use their exceptional attention to detail and strong customer service skills to process customer billing, investigate and resolve customer account queries. Key functions: Transaction processing Customer query resolution Customer collections Duties & R esponsibilities Day-to-Day Review, rectify and approve customer billing ensuring weekly and month end deadlines are met Provide customer service by investigating and resolving customer account queries, process customer refunds and credit notes, resolve discrepancies and short payments Responsible for monitoring and maintaining assigned key accounts Accountable for reducing delinquency for assigned accounts and accuracy of billing Provide collections support and participate in the annual billing collections process Work with the Collections Specialist to improve billing and collections automation provide accurate information for active collections Establish and maintain effective and cooperative working relationships with customers and internal stakeholders Perform other assigned tasks and duties necessary to support the Finance function Person Specification Essential to have and be: - Methodical with strong attention to detail, goal oriented - Ability to work independently, with minimal supervision - Collaborative team player that demonstrates approachability and listens well to others - Excellent Knowledge and experience of Billing and Collections procedures - Ability to prioritize and manage multiple responsibilities - Excellent English written and verbal communication abilities - Accounts qualified or high level of exposure and experience in Accounts Receivable - good systems experience - SAP , salesforce ideally - ability to drive as HO location is not near a train station - full eligibility to work in the UK - 2 years + of relevant AR experience Good to Have - Experience of working at divisional level with interactions with multiple teams - AAT level 3 So, if you feel you are the right experienced Account Receivable Billing Specialist and are available asap then please send your CV to James Newbury Appointments for review. IF you do not hear back within 1 working week, unfortunately you have not been shortlisted on this occasion but we do thank you for your application and wish you well in your search.
Business Development Manager Location: London (Hybrid) Salary: Competitive + bonus + benefits Benefits: Share scheme, private healthcare, strong progression, flexible perks Our client, a leading organisation in the telecommunications and infrastructure sector, is hiring a Desk-Based Business Development Manager to drive revenue growth and expand its customer base. This role offers the opportunity to join a high-growth business transforming connectivity for organisations across the UK and Europe, with a strong reputation for engineering excellence and customer service. What you'll do Proactively generate new business opportunities via outbound calls, email, LinkedIn, and digital channels Qualify leads and identify client needs to deliver tailored solutions Manage and maintain a healthy sales pipeline using CRM tools Deliver engaging product demonstrations and proposals via virtual meetings Collaborate with marketing and wider sales teams on targeted campaigns Stay up to date with market trends, pricing, and service offerings Consistently meet and exceed monthly and quarterly revenue targets You'll work closely with sales and marketing teams to drive pipeline growth and contribute to wider commercial success. What we're looking for Proven experience in B2B sales or business development Background in telecoms, technology, SaaS, or infrastructure sectors (desirable) Strong communication skills with confidence in virtual presentations Experience using CRM platforms such as Salesforce or HubSpot Highly organised, proactive, and target-driven approach The ideal candidate will bring energy, resilience, and a consultative mindset, and enjoy working in a fast-paced, high-growth environment. Why join? Opportunity to participate in an employee share scheme Competitive bonus structure and pension 25 days annual leave (increasing with service) Private healthcare, life assurance, and income protection Additional perks including cycle-to-work scheme, gym discounts, and wellbeing support Apply now to play a key role in scaling a high-performance commercial team.
Jul 31, 2026
Full time
Business Development Manager Location: London (Hybrid) Salary: Competitive + bonus + benefits Benefits: Share scheme, private healthcare, strong progression, flexible perks Our client, a leading organisation in the telecommunications and infrastructure sector, is hiring a Desk-Based Business Development Manager to drive revenue growth and expand its customer base. This role offers the opportunity to join a high-growth business transforming connectivity for organisations across the UK and Europe, with a strong reputation for engineering excellence and customer service. What you'll do Proactively generate new business opportunities via outbound calls, email, LinkedIn, and digital channels Qualify leads and identify client needs to deliver tailored solutions Manage and maintain a healthy sales pipeline using CRM tools Deliver engaging product demonstrations and proposals via virtual meetings Collaborate with marketing and wider sales teams on targeted campaigns Stay up to date with market trends, pricing, and service offerings Consistently meet and exceed monthly and quarterly revenue targets You'll work closely with sales and marketing teams to drive pipeline growth and contribute to wider commercial success. What we're looking for Proven experience in B2B sales or business development Background in telecoms, technology, SaaS, or infrastructure sectors (desirable) Strong communication skills with confidence in virtual presentations Experience using CRM platforms such as Salesforce or HubSpot Highly organised, proactive, and target-driven approach The ideal candidate will bring energy, resilience, and a consultative mindset, and enjoy working in a fast-paced, high-growth environment. Why join? Opportunity to participate in an employee share scheme Competitive bonus structure and pension 25 days annual leave (increasing with service) Private healthcare, life assurance, and income protection Additional perks including cycle-to-work scheme, gym discounts, and wellbeing support Apply now to play a key role in scaling a high-performance commercial team.
Customer Care Agent Mid Kent £27,000 0 £28,000 Full Time Office Based We're looking for a confident and proactive Customer Care Agent to join our client on a full time basis. You'll collaborate across departments to manage first-line customer enquiries and carry out sales administration tasks, ensuring high service standards and on-time delivery. Key Responsibilities: Handle customer queries and complaints across phone and email, ensuring swift and effective resolution. Support national account operations, ensuring all orders are fulfilled accurately and on time. Use internal systems daily (CRM, order portals, etc.) to maintain accurate customer data and order flow. Collaborate with Key Account Managers to identify issues that could impact service. Meet daily targets and SLAs by managing and prioritising your workload. Provide feedback to improve customer experience and internal processes. What We re Looking For: Proven experience in customer service, ideally in B2B or sales admin roles. Confident phone communicator with excellent written and verbal skills. Tech-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk) and Excel. Detail-oriented, self-motivated, and able to thrive in a fast-paced environment. A customer-first mindset and ability to represent their needs internally. This is a great opportunity to join a growing company that values its team. Enjoy 23 days holiday plus all bank holidays, along with a generous staff discount on our full product range. This role is being handled by Holly Ensoll, Recruitment Consultant of Business Support for Pearson Whiffin Recruitment. Not quite the role you are looking for? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Jul 31, 2026
Full time
Customer Care Agent Mid Kent £27,000 0 £28,000 Full Time Office Based We're looking for a confident and proactive Customer Care Agent to join our client on a full time basis. You'll collaborate across departments to manage first-line customer enquiries and carry out sales administration tasks, ensuring high service standards and on-time delivery. Key Responsibilities: Handle customer queries and complaints across phone and email, ensuring swift and effective resolution. Support national account operations, ensuring all orders are fulfilled accurately and on time. Use internal systems daily (CRM, order portals, etc.) to maintain accurate customer data and order flow. Collaborate with Key Account Managers to identify issues that could impact service. Meet daily targets and SLAs by managing and prioritising your workload. Provide feedback to improve customer experience and internal processes. What We re Looking For: Proven experience in customer service, ideally in B2B or sales admin roles. Confident phone communicator with excellent written and verbal skills. Tech-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk) and Excel. Detail-oriented, self-motivated, and able to thrive in a fast-paced environment. A customer-first mindset and ability to represent their needs internally. This is a great opportunity to join a growing company that values its team. Enjoy 23 days holiday plus all bank holidays, along with a generous staff discount on our full product range. This role is being handled by Holly Ensoll, Recruitment Consultant of Business Support for Pearson Whiffin Recruitment. Not quite the role you are looking for? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. ?Learn more at (url removed) THE ROLE: Genius Sports is looking for an experienced Salesforce Administrator to join our Business Systems team supporting the delivery of scalable, secure, and high-performing Salesforce solutions. Genius Sports is currently in the process of scaling various tech teams to align acquisitions under one unified technical strategy. The Salesforce team is at the forefront for supporting this strategy supporting the onboarding of the extensive Genius Sports product catalogue within Salesforce, driving commercial enablement, and activating our data to enrich and personalize our Marketing campaigns to drive growth. WHAT YOU'LL DO: Automation Expertise: Proficient in Agentforce configuration enabling automation using natural language prompts. Proficient with Einstein Activity Capture and Conversational Insights and flows. Pipeline Efficiency Enhancements: Collaborate with stakeholders to improve pipeline efficiency by streamlining processes and improving automation, through flows and OOTB features to improve pipeline management & forecasting. Implement best practices for lead management, opportunity tracking, and sales forecasting. Maintain and scale Quote to Cash journeys in Agentforce Revenue Management. Marketing Strategy Implementation: Work closely with marketing teams to align Salesforce capabilities with marketing strategies. Familiarity with marketing automation, journey orchestration, personalisation, data segmentation and activation, CRM integration, event management, and campaign analytics. Data Quality Assurance: Monitor platform performance and ensure data quality by maintaining clean, accurate records, particularly as we roll out new capabilities. User Training and Support: Conduct training sessions for end-users to maximize adoption, engagement, and proficiency. Oversee all administrative functions within Salesforce, including the management of joiners, movers and leavers and associated access management. Business Process Optimization: Identify general opportunities for process improvement and recommend solutions. Analytics Minded: Use Reports & Dashboards to monitor trends, identify opportunities and make data driven decisions. WHAT YOU'LL BRING: A superb communicator, able to build strong relationships with stakeholders at all levels A strategic thinker and pragmatic problem solver, able to understand the outcomes that the business needs to see and work out the right order to do things An experienced Salesforce Administrator with a minimum of 3+ years' experience. A Salesforce Certified Platform Administrator, Platform App Builder, Sales Cloud Consultant. Experienced working with Agentforce Revenue Management or similar billing applications. Experienced working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot). IT WILL BE A BONUS IF YOU KNOW: A Salesforce Certified Agentforce Specialist and Data 360 Consultant or have experience working with Data 360 and Agentforce features. Experienced working with DevOps tools, such as Copado Experienced working Juro (Contract Generation) and Everstage (Commissions) or similar applications. We enjoy an 'office-first' culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. As well as a competitive salary and range of benefits, we're committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward Genius Sports. One team, being brave, driving change ? We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture Genius Let us know when you apply if you need any assistance during the recruiting process due to a disability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 31, 2026
Full time
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. ?Learn more at (url removed) THE ROLE: Genius Sports is looking for an experienced Salesforce Administrator to join our Business Systems team supporting the delivery of scalable, secure, and high-performing Salesforce solutions. Genius Sports is currently in the process of scaling various tech teams to align acquisitions under one unified technical strategy. The Salesforce team is at the forefront for supporting this strategy supporting the onboarding of the extensive Genius Sports product catalogue within Salesforce, driving commercial enablement, and activating our data to enrich and personalize our Marketing campaigns to drive growth. WHAT YOU'LL DO: Automation Expertise: Proficient in Agentforce configuration enabling automation using natural language prompts. Proficient with Einstein Activity Capture and Conversational Insights and flows. Pipeline Efficiency Enhancements: Collaborate with stakeholders to improve pipeline efficiency by streamlining processes and improving automation, through flows and OOTB features to improve pipeline management & forecasting. Implement best practices for lead management, opportunity tracking, and sales forecasting. Maintain and scale Quote to Cash journeys in Agentforce Revenue Management. Marketing Strategy Implementation: Work closely with marketing teams to align Salesforce capabilities with marketing strategies. Familiarity with marketing automation, journey orchestration, personalisation, data segmentation and activation, CRM integration, event management, and campaign analytics. Data Quality Assurance: Monitor platform performance and ensure data quality by maintaining clean, accurate records, particularly as we roll out new capabilities. User Training and Support: Conduct training sessions for end-users to maximize adoption, engagement, and proficiency. Oversee all administrative functions within Salesforce, including the management of joiners, movers and leavers and associated access management. Business Process Optimization: Identify general opportunities for process improvement and recommend solutions. Analytics Minded: Use Reports & Dashboards to monitor trends, identify opportunities and make data driven decisions. WHAT YOU'LL BRING: A superb communicator, able to build strong relationships with stakeholders at all levels A strategic thinker and pragmatic problem solver, able to understand the outcomes that the business needs to see and work out the right order to do things An experienced Salesforce Administrator with a minimum of 3+ years' experience. A Salesforce Certified Platform Administrator, Platform App Builder, Sales Cloud Consultant. Experienced working with Agentforce Revenue Management or similar billing applications. Experienced working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot). IT WILL BE A BONUS IF YOU KNOW: A Salesforce Certified Agentforce Specialist and Data 360 Consultant or have experience working with Data 360 and Agentforce features. Experienced working with DevOps tools, such as Copado Experienced working Juro (Contract Generation) and Everstage (Commissions) or similar applications. We enjoy an 'office-first' culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. As well as a competitive salary and range of benefits, we're committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward Genius Sports. One team, being brave, driving change ? We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture Genius Let us know when you apply if you need any assistance during the recruiting process due to a disability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
PPC Consultant Location: Hybrid (2 days per week in Woking office) Salary: 40,000 - 45,000 About the Role We're seeking a commercially minded Paid Media - PPC Consultant to lead and optimise high-impact B2B campaigns. You'll move beyond execution, shaping strategy, leveraging AI, managing key client relationships, and collaborating cross-functionally to deliver measurable results. With hands-on experience across platforms such as Google Ads, Meta, LinkedIn, Reddit, and Spotify, you'll bring a strong understanding of how paid media integrates with MarTech and CRM ecosystems. As a senior team member, you'll play a key role in driving client growth, enhancing efficiency, and embedding innovation, particularly AI. Key Responsibilities Develop and lead integrated, cross-channel paid media strategies aligned to B2B objectives and full-funnel growth Manage and optimise campaigns across Google Ads, Meta, LinkedIn, Reddit, and Spotify Analyse performance data across platforms and CRM systems, translating insights into clear actions Collaborate with Data and MarTech teams to ensure seamless tracking, attribution, and lead capture Quality assure campaign setups, audience targeting, and reporting outputs Present performance insights and strategic recommendations to clients and stakeholders Work closely with Account Management, SEO, Creative, and Marketing Science teams Stay ahead of emerging platforms, trends, and tools , bringing fresh ideas to campaigns Leverage and test AI tools to improve performance and operational efficiency Support continuous improvement of internal processes and best practices Skills & Experience Essential 3+ years' experience in paid media / PPC within a B2B agency o Proven experience across Google Ads, Microsoft Ads, Meta Ads, LinkedIn Ads , plus Reddit or Spotify Hands-on experience using AI in paid media workflows Strong understanding of B2B funnels and CRM integration (e.g. HubSpot, Salesforce) Advanced analytical skills (GA4, Looker Studio, Excel) Confident communicator with experience presenting to senior stakeholders Excellent organisation and account Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jul 31, 2026
Full time
PPC Consultant Location: Hybrid (2 days per week in Woking office) Salary: 40,000 - 45,000 About the Role We're seeking a commercially minded Paid Media - PPC Consultant to lead and optimise high-impact B2B campaigns. You'll move beyond execution, shaping strategy, leveraging AI, managing key client relationships, and collaborating cross-functionally to deliver measurable results. With hands-on experience across platforms such as Google Ads, Meta, LinkedIn, Reddit, and Spotify, you'll bring a strong understanding of how paid media integrates with MarTech and CRM ecosystems. As a senior team member, you'll play a key role in driving client growth, enhancing efficiency, and embedding innovation, particularly AI. Key Responsibilities Develop and lead integrated, cross-channel paid media strategies aligned to B2B objectives and full-funnel growth Manage and optimise campaigns across Google Ads, Meta, LinkedIn, Reddit, and Spotify Analyse performance data across platforms and CRM systems, translating insights into clear actions Collaborate with Data and MarTech teams to ensure seamless tracking, attribution, and lead capture Quality assure campaign setups, audience targeting, and reporting outputs Present performance insights and strategic recommendations to clients and stakeholders Work closely with Account Management, SEO, Creative, and Marketing Science teams Stay ahead of emerging platforms, trends, and tools , bringing fresh ideas to campaigns Leverage and test AI tools to improve performance and operational efficiency Support continuous improvement of internal processes and best practices Skills & Experience Essential 3+ years' experience in paid media / PPC within a B2B agency o Proven experience across Google Ads, Microsoft Ads, Meta Ads, LinkedIn Ads , plus Reddit or Spotify Hands-on experience using AI in paid media workflows Strong understanding of B2B funnels and CRM integration (e.g. HubSpot, Salesforce) Advanced analytical skills (GA4, Looker Studio, Excel) Confident communicator with experience presenting to senior stakeholders Excellent organisation and account Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Paid Media Consultant Location: Hybrid (2 days per week in Woking office) Salary: 45,000 - 48,000 About the Role We're seeking a commercially minded Paid Media Consultant to lead and optimise high-impact B2B campaigns. You'll move beyond execution, shaping strategy, leveraging AI, managing key client relationships, and collaborating cross-functionally to deliver measurable results. With hands-on experience across platforms such as Google Ads, Meta, LinkedIn, Reddit, and Spotify, you'll bring a strong understanding of how paid media integrates with MarTech and CRM ecosystems. As a senior team member, you'll play a key role in driving client growth, enhancing efficiency, and embedding innovation, particularly AI. Key Responsibilities Develop and lead integrated, cross-channel paid media strategies aligned to B2B objectives and full-funnel growth Manage and optimise campaigns across Google Ads, Meta, LinkedIn, Reddit, and Spotify Analyse performance data across platforms and CRM systems, translating insights into clear actions Collaborate with Data and MarTech teams to ensure seamless tracking, attribution, and lead capture Quality assure campaign setups, audience targeting, and reporting outputs Present performance insights and strategic recommendations to clients and stakeholders Work closely with Account Management, SEO, Creative, and Marketing Science teams Stay ahead of emerging platforms, trends, and tools , bringing fresh ideas to campaigns Leverage and test AI tools to improve performance and operational efficiency Support continuous improvement of internal processes and best practices Skills & Experience Essential 3+ years' experience in paid media within a B2B agency o Proven experience across Google Ads, Microsoft Ads, Meta Ads, LinkedIn Ads , plus Reddit or Spotify Hands-on experience using AI in paid media workflows Strong understanding of B2B funnels and CRM integration (e.g. HubSpot, Salesforce) Advanced analytical skills (GA4, Looker Studio, Excel) Confident communicator with experience presenting to senior stakeholders Excellent organisation and account Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jul 31, 2026
Full time
Paid Media Consultant Location: Hybrid (2 days per week in Woking office) Salary: 45,000 - 48,000 About the Role We're seeking a commercially minded Paid Media Consultant to lead and optimise high-impact B2B campaigns. You'll move beyond execution, shaping strategy, leveraging AI, managing key client relationships, and collaborating cross-functionally to deliver measurable results. With hands-on experience across platforms such as Google Ads, Meta, LinkedIn, Reddit, and Spotify, you'll bring a strong understanding of how paid media integrates with MarTech and CRM ecosystems. As a senior team member, you'll play a key role in driving client growth, enhancing efficiency, and embedding innovation, particularly AI. Key Responsibilities Develop and lead integrated, cross-channel paid media strategies aligned to B2B objectives and full-funnel growth Manage and optimise campaigns across Google Ads, Meta, LinkedIn, Reddit, and Spotify Analyse performance data across platforms and CRM systems, translating insights into clear actions Collaborate with Data and MarTech teams to ensure seamless tracking, attribution, and lead capture Quality assure campaign setups, audience targeting, and reporting outputs Present performance insights and strategic recommendations to clients and stakeholders Work closely with Account Management, SEO, Creative, and Marketing Science teams Stay ahead of emerging platforms, trends, and tools , bringing fresh ideas to campaigns Leverage and test AI tools to improve performance and operational efficiency Support continuous improvement of internal processes and best practices Skills & Experience Essential 3+ years' experience in paid media within a B2B agency o Proven experience across Google Ads, Microsoft Ads, Meta Ads, LinkedIn Ads , plus Reddit or Spotify Hands-on experience using AI in paid media workflows Strong understanding of B2B funnels and CRM integration (e.g. HubSpot, Salesforce) Advanced analytical skills (GA4, Looker Studio, Excel) Confident communicator with experience presenting to senior stakeholders Excellent organisation and account Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Salesforce Enterprise Architecture - Public Sector, Cloud, Design, Complex, Governance, Hybrid London Our client is seeking a proven as a Salesforce Architect with strong background within the public sector, please note public sector experience is mandatory for this role As a Salesforce Enterprise Architect, you will play a pivotal role in defining and maintaining the architectural integrity of our Salesforce ecosystem within the broader enterprise landscape. You will collaborate closely with cross-functional teams, partners, and stakeholders to ensure our Salesforce platform aligns with our strategic goals and technical standards. Responsibilities: Joint Collaboration: Work closely with stakeholders on the technology roadmap, ensuring Salesforce solutions support business objectives. Design Governance: Participate in governance forums, providing expert guidance on Salesforce architecture and integration strategies. Platform Ownership: Serve as the interface owner for the Salesforce platform, ensuring it integrates smoothly with the overall delivery architecture. Architectural Coherence: Maintain a cohesive and scalable Salesforce architecture across all programmes, ensuring consistency and best practices. Strategic Direction: Set the architectural direction, defining the vision that High-Level Designs (HLDs) must align to-own the strategic blueprint, not the detailed solution designs. Technology Standards: Establish and uphold architectural standards, patterns, and principles specific to Salesforce, including data models, security frameworks, and integration protocols. Extensive experience in enterprise architecture with a focus on Salesforce platforms. Deep understanding of Salesforce architecture components: Data Model, Salesforce Lightning, APIs, Integration Patterns, Security, and DevOps. Proven ability to translate business needs into scalable, robust Salesforce solutions. Strong leadership in governance, ensuring adherence to architectural standards. Excellent stakeholder management, with the ability to communicate complex technical concepts clearly. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place next week, so please apply immediately or call Bangura Solutions to discuss this contract opportunity further.
Jul 31, 2026
Contractor
Salesforce Enterprise Architecture - Public Sector, Cloud, Design, Complex, Governance, Hybrid London Our client is seeking a proven as a Salesforce Architect with strong background within the public sector, please note public sector experience is mandatory for this role As a Salesforce Enterprise Architect, you will play a pivotal role in defining and maintaining the architectural integrity of our Salesforce ecosystem within the broader enterprise landscape. You will collaborate closely with cross-functional teams, partners, and stakeholders to ensure our Salesforce platform aligns with our strategic goals and technical standards. Responsibilities: Joint Collaboration: Work closely with stakeholders on the technology roadmap, ensuring Salesforce solutions support business objectives. Design Governance: Participate in governance forums, providing expert guidance on Salesforce architecture and integration strategies. Platform Ownership: Serve as the interface owner for the Salesforce platform, ensuring it integrates smoothly with the overall delivery architecture. Architectural Coherence: Maintain a cohesive and scalable Salesforce architecture across all programmes, ensuring consistency and best practices. Strategic Direction: Set the architectural direction, defining the vision that High-Level Designs (HLDs) must align to-own the strategic blueprint, not the detailed solution designs. Technology Standards: Establish and uphold architectural standards, patterns, and principles specific to Salesforce, including data models, security frameworks, and integration protocols. Extensive experience in enterprise architecture with a focus on Salesforce platforms. Deep understanding of Salesforce architecture components: Data Model, Salesforce Lightning, APIs, Integration Patterns, Security, and DevOps. Proven ability to translate business needs into scalable, robust Salesforce solutions. Strong leadership in governance, ensuring adherence to architectural standards. Excellent stakeholder management, with the ability to communicate complex technical concepts clearly. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place next week, so please apply immediately or call Bangura Solutions to discuss this contract opportunity further.
An exciting opportunity for a Customer Support Specialist to join the Quality Control team of a leading Consumer Goods Company located in Chorley. PART TIME -20- 25 hours a week (to suit over 4 or 5 days within Monday to Friday 08:00 - 16:00). If you have a bright personality with a genuine interest in helping people and would enjoy ensuring customers receive the best level of Customer Service and support, then please read on! Collaborating with colleagues across teams, you will manage critical processes, resolve queries efficiently, and maintain meticulous records to uphold the highest standards of care. Previous customer service and experience or warehousing operations is required for this role. You will be self-motivated, proactive, organised and adaptable to change. Working within consumer services, you will need to be articulate with a good eye for detail and able to work under pressure while maintaining the highest customer care standards. You will be joining an amazing team, brand, company and culture match. PART TIME 20-25 hours a week 25,000 pro rata Monday - Friday hours to suit you within 8am-4pm Full training will be given on products, processes and systems Role Responsibilities and Specific Duties: Parcel Distribution Management: Oversee the daily inbound Customer return parcels, manage the daily inbound parcel distribution into the Returns Centre Collaboration with Teams: Liaise with the Customer Care Team to address all customer returns and care issues effectively. Including onward actions with Quality Control / Warehouse teams Order Management: Process consumer orders, spare part requests, and free-of-charge goods replacements with accuracy and efficiency. Accurate Record-Keeping: Record product returns and maintain detailed case notes and associated paperwork in Salesforce. Customer Communication: Serve as a point of contact for customers (via phone, email, social) handling correspondence. Query Resolution: work closely with the wider Customer Care Team to investigate and resolve customer order queries to a satisfactory conclusion. Discrepancy Investigations: Identify and resolve consumer order discrepancies, ensuring thorough follow-through in collaboration with relevant teams. Dispatch Management: Manage out going parcels, maintaining accurate tracking and ensuring timely delivery. Benefits Package: Free Parking Holidays 21 days rising to 26 + Bank and Public Holidays - this is pro rata from fulltime. Private Medical Insurance Life Assurance Contributory Pension Scheme Perk Box Please apply / get in touch to hear more TJEXE
Jul 31, 2026
Full time
An exciting opportunity for a Customer Support Specialist to join the Quality Control team of a leading Consumer Goods Company located in Chorley. PART TIME -20- 25 hours a week (to suit over 4 or 5 days within Monday to Friday 08:00 - 16:00). If you have a bright personality with a genuine interest in helping people and would enjoy ensuring customers receive the best level of Customer Service and support, then please read on! Collaborating with colleagues across teams, you will manage critical processes, resolve queries efficiently, and maintain meticulous records to uphold the highest standards of care. Previous customer service and experience or warehousing operations is required for this role. You will be self-motivated, proactive, organised and adaptable to change. Working within consumer services, you will need to be articulate with a good eye for detail and able to work under pressure while maintaining the highest customer care standards. You will be joining an amazing team, brand, company and culture match. PART TIME 20-25 hours a week 25,000 pro rata Monday - Friday hours to suit you within 8am-4pm Full training will be given on products, processes and systems Role Responsibilities and Specific Duties: Parcel Distribution Management: Oversee the daily inbound Customer return parcels, manage the daily inbound parcel distribution into the Returns Centre Collaboration with Teams: Liaise with the Customer Care Team to address all customer returns and care issues effectively. Including onward actions with Quality Control / Warehouse teams Order Management: Process consumer orders, spare part requests, and free-of-charge goods replacements with accuracy and efficiency. Accurate Record-Keeping: Record product returns and maintain detailed case notes and associated paperwork in Salesforce. Customer Communication: Serve as a point of contact for customers (via phone, email, social) handling correspondence. Query Resolution: work closely with the wider Customer Care Team to investigate and resolve customer order queries to a satisfactory conclusion. Discrepancy Investigations: Identify and resolve consumer order discrepancies, ensuring thorough follow-through in collaboration with relevant teams. Dispatch Management: Manage out going parcels, maintaining accurate tracking and ensuring timely delivery. Benefits Package: Free Parking Holidays 21 days rising to 26 + Bank and Public Holidays - this is pro rata from fulltime. Private Medical Insurance Life Assurance Contributory Pension Scheme Perk Box Please apply / get in touch to hear more TJEXE
RevOps Systems Lead (Salesforce) Location: Gerrards Cross - 2-3 days per week & Remote Salary: 80-90k + Bonus Type: Permanent No Sponsorship Available Purpose: The RevOps Systems Lead owns our Salesforce platform, the operational backbone of our commercial business, together with the connected tools around it, including Clari, SalesLoft and Highspot. Salesforce is the core of the role. This is hands-on: you will run the platform day to day, deliver the changes our Sales, Customer Success, Order Management and Support teams rely on, and keep the data clean and trusted. You will line-manage a small team, set the practical roadmap for the platform, and work directly with commercial leaders to turn how they sell, renew and serve customers into clean Salesforce processes. You will also manage our Salesforce implementation partner for any specialist or net-new build, so we buy that skill on demand rather than carry it in-house. You will be accountable for platform stability, user adoption, data integrity and reducing the volume of avoidable support tickets through better design. Key Responsibilities: Platform Ownership & Roadmap Own and maintain a practical roadmap of Salesforce changes and improvements, prioritised by commercial value and effort. Translate how the business sells, renews and serves customers into clean Salesforce processes - lead routing, opportunity and renewal stages, attribution, and approvals. Hands-on build and configuration: fields, page layouts, flows, validation rules, permission sets, reports and dashboards. Reduce avoidable ticket volume by fixing root causes - through better permissions, layouts, validation and self-service - not just resolving requests one by one. Own the connected tools in the commercial stack - HubSpot, Clari and SalesLoft - and keep the integrations and field mappings working. Own Salesforce CPQ post go-live (July 2026) - pricing, product bundles, discount and approval rules - working with the implementation partner through the launch and into business-as-usual. Team Leadership & Development Line-manage and develop a small Salesforce team (administrator and support analyst), setting clear priorities and standards. Manage our Salesforce implementation partner for any specialist or net-new build (for example automation, integrations or Agentforce), so we buy that skill on demand. Document how the platform's key processes work so knowledge is shared across the team, not held by one person. Conduct regular check-ins and reviews, supporting the team's certifications and development. Manage the team workload and the partner budget, and flag resourcing needs. Platform Optimisation Keep the platform stable, secure and performing well across Sales Cloud and Service Cloud. Manage Salesforce releases and connected-tool updates to minimise disruption. Implement governance controls for data management, access management and compliance. Monitor key platform metrics including system health, user adoption, data quality and system performance. Lead investigations into critical issues and drive remediation plans. Stakeholder Management Serve as the primary point of contact for all Salesforce matters across the organisation. Partner with business leaders to understand requirements and translate them into Salesforce solutions. Communicate platform updates, improvements and changes to stakeholders. Provide executive reporting on platform health, user adoption and ROI. Manage user adoption programmes, including training and change management initiatives. Essential Skills Salesforce Certified Administrator, ideally Advanced Administrator. Platform App Builder is a plus. 5+ years hands-on Salesforce administration, including Sales Cloud and Service Cloud. Strong commercial understanding of how a B2B sales organisation works - pipeline, opportunities, renewals, forecasting and attribution - and the ability to turn that into clean Salesforce processes. This is the most important requirement. Expert in declarative configuration: flows, validation rules, permission sets, page layouts, record types, reports and dashboards. Experience integrating Salesforce with connected commercial tools such as HubSpot, Clari or SalesLoft, including field mapping and data flow. Working knowledge of Salesforce CPQ - able to own and administer pricing, bundles and approval rules, and manage a partner's build. We are going live with CPQ in July 2026, so comfort supporting it from day one is important. Sound data management - imports, mass updates, deduplication and keeping data clean and trusted. Experience managing or working alongside a Salesforce implementation partner to scope and deliver build work. A track record of reducing support demand through better design, governance and self-service. Clear communicator who can work with commercial teams and explain technical things simply. Desirable Skills Awareness of newer Salesforce capabilities such as Agentforce and AI features - enough to scope and brief a partner, not to build from scratch. Experience in a SaaS or technology business. Familiarity with AppExchange tools and how to evaluate them. Knowledge of Jira and how it connects to Salesforce. Experience building reports and dashboards in a BI tool (Tableau, Power BI or similar). People-management experience, even of a small team. Competencies Commercially minded, and able to turn how the business works into clean Salesforce processes. Strong leader who can inspire and motivate a team to achieve excellence. Excellent communicator who can explain complex technical concepts to non-technical audiences. Problem-solver with a proactive approach to identifying and addressing issues. Change management capability to lead organisational transitions and drive adoption. Financial acumen to develop budgets and demonstrate ROI. Vendor and stakeholder management skills. Demonstrated ability to work collaboratively across departments and influence senior leadership. Detail-oriented with strong project management skills. Commitment to continuous learning and professional development.
Jul 31, 2026
Full time
RevOps Systems Lead (Salesforce) Location: Gerrards Cross - 2-3 days per week & Remote Salary: 80-90k + Bonus Type: Permanent No Sponsorship Available Purpose: The RevOps Systems Lead owns our Salesforce platform, the operational backbone of our commercial business, together with the connected tools around it, including Clari, SalesLoft and Highspot. Salesforce is the core of the role. This is hands-on: you will run the platform day to day, deliver the changes our Sales, Customer Success, Order Management and Support teams rely on, and keep the data clean and trusted. You will line-manage a small team, set the practical roadmap for the platform, and work directly with commercial leaders to turn how they sell, renew and serve customers into clean Salesforce processes. You will also manage our Salesforce implementation partner for any specialist or net-new build, so we buy that skill on demand rather than carry it in-house. You will be accountable for platform stability, user adoption, data integrity and reducing the volume of avoidable support tickets through better design. Key Responsibilities: Platform Ownership & Roadmap Own and maintain a practical roadmap of Salesforce changes and improvements, prioritised by commercial value and effort. Translate how the business sells, renews and serves customers into clean Salesforce processes - lead routing, opportunity and renewal stages, attribution, and approvals. Hands-on build and configuration: fields, page layouts, flows, validation rules, permission sets, reports and dashboards. Reduce avoidable ticket volume by fixing root causes - through better permissions, layouts, validation and self-service - not just resolving requests one by one. Own the connected tools in the commercial stack - HubSpot, Clari and SalesLoft - and keep the integrations and field mappings working. Own Salesforce CPQ post go-live (July 2026) - pricing, product bundles, discount and approval rules - working with the implementation partner through the launch and into business-as-usual. Team Leadership & Development Line-manage and develop a small Salesforce team (administrator and support analyst), setting clear priorities and standards. Manage our Salesforce implementation partner for any specialist or net-new build (for example automation, integrations or Agentforce), so we buy that skill on demand. Document how the platform's key processes work so knowledge is shared across the team, not held by one person. Conduct regular check-ins and reviews, supporting the team's certifications and development. Manage the team workload and the partner budget, and flag resourcing needs. Platform Optimisation Keep the platform stable, secure and performing well across Sales Cloud and Service Cloud. Manage Salesforce releases and connected-tool updates to minimise disruption. Implement governance controls for data management, access management and compliance. Monitor key platform metrics including system health, user adoption, data quality and system performance. Lead investigations into critical issues and drive remediation plans. Stakeholder Management Serve as the primary point of contact for all Salesforce matters across the organisation. Partner with business leaders to understand requirements and translate them into Salesforce solutions. Communicate platform updates, improvements and changes to stakeholders. Provide executive reporting on platform health, user adoption and ROI. Manage user adoption programmes, including training and change management initiatives. Essential Skills Salesforce Certified Administrator, ideally Advanced Administrator. Platform App Builder is a plus. 5+ years hands-on Salesforce administration, including Sales Cloud and Service Cloud. Strong commercial understanding of how a B2B sales organisation works - pipeline, opportunities, renewals, forecasting and attribution - and the ability to turn that into clean Salesforce processes. This is the most important requirement. Expert in declarative configuration: flows, validation rules, permission sets, page layouts, record types, reports and dashboards. Experience integrating Salesforce with connected commercial tools such as HubSpot, Clari or SalesLoft, including field mapping and data flow. Working knowledge of Salesforce CPQ - able to own and administer pricing, bundles and approval rules, and manage a partner's build. We are going live with CPQ in July 2026, so comfort supporting it from day one is important. Sound data management - imports, mass updates, deduplication and keeping data clean and trusted. Experience managing or working alongside a Salesforce implementation partner to scope and deliver build work. A track record of reducing support demand through better design, governance and self-service. Clear communicator who can work with commercial teams and explain technical things simply. Desirable Skills Awareness of newer Salesforce capabilities such as Agentforce and AI features - enough to scope and brief a partner, not to build from scratch. Experience in a SaaS or technology business. Familiarity with AppExchange tools and how to evaluate them. Knowledge of Jira and how it connects to Salesforce. Experience building reports and dashboards in a BI tool (Tableau, Power BI or similar). People-management experience, even of a small team. Competencies Commercially minded, and able to turn how the business works into clean Salesforce processes. Strong leader who can inspire and motivate a team to achieve excellence. Excellent communicator who can explain complex technical concepts to non-technical audiences. Problem-solver with a proactive approach to identifying and addressing issues. Change management capability to lead organisational transitions and drive adoption. Financial acumen to develop budgets and demonstrate ROI. Vendor and stakeholder management skills. Demonstrated ability to work collaboratively across departments and influence senior leadership. Detail-oriented with strong project management skills. Commitment to continuous learning and professional development.
Procurement / Sourcing / Purchasing Manager Burgess Hill - with parking available onsite - also around a 15 minute walk from the train station. Full time permanent role - Hybrid role with 2 or 3 days per week in the office and the rest working from home. Monday - Friday (Apply online only). Salary £39000 - £40000 with extensive all round company / staff benefits. Good pension scheme, 25 days holiday plus all bank holidays (increases with length of service), Private Medical Insurance, company funded social events, employee assistance programme, bonus scheme available - plus more. We are very pleased to be partnered with our scientific based client as they seek to recruit a Procurement Manager to join their professional organisation. This role involves working directly with the leadership team and gives an opportunity to head up a small team of three within the sourcing part of the business This role would be suitable for someone who has order fulfilment, order management orcustomer services experience with a focus on team leadership and managing the sourcing and inventory stages of the fulfilment process. The role - Procurement Manager This is a high-impact leadership role, responsible for global sourcing, supplier management, inventory strategy, and team development, ensuring complex customer requirements are delivered effectively and compliantly. You ll work closely with senior leadership, driving performance, process improvements, and strategic sourcing initiatives. Duties will include: Team Leadership & Management Lead and develop a high-performing sourcing team (small team of 3) Manage day-to-day workload planning, performance and delivery Coach, mentor and support career development and succession planning Sourcing & Supply Chain Oversee sourcing to meet customer specifications Build strong supplier relationships and monitor performance Negotiate contracts, pricing, SLAs and delivery terms Inventory & Operations Own inventory forecasting, optimisation and reporting Monitor stock levels, spend and supply risks Ensure efficient fulfilment of customer requirements Strategy & Continuous Improvement Analyse data and sourcing metrics to drive improvements Identify gaps in performance and implement action plans Stakeholder & Customer Management Act as escalation point for complex sourcing queries Collaborate with internal teams Engage directly with customers where required Compliance & Quality Ensure adherence to EHS, GDP, GMP, GCP and regulatory standards Work closely with Quality teams to maintain approved supplier status Experience, competencies and knowledge required: Essential: Proven experience in sourcing / procurement / supply chain management Previous line management experience with strong leadership and coaching skills. Strong background in supplier management and negotiation Experience analysing supply chain data and performance metrics Excellent communication and stakeholder management Analytical, data-driven approach Desirable - not essential Life sciences / medical / laboratory sector experience Knowledge of regulated environments (GMP / GCP / ISO etc.) Experience with Salesforce, ERP systems (e.g. X3) For more information regarding this new and exciting Procurement Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Jul 31, 2026
Full time
Procurement / Sourcing / Purchasing Manager Burgess Hill - with parking available onsite - also around a 15 minute walk from the train station. Full time permanent role - Hybrid role with 2 or 3 days per week in the office and the rest working from home. Monday - Friday (Apply online only). Salary £39000 - £40000 with extensive all round company / staff benefits. Good pension scheme, 25 days holiday plus all bank holidays (increases with length of service), Private Medical Insurance, company funded social events, employee assistance programme, bonus scheme available - plus more. We are very pleased to be partnered with our scientific based client as they seek to recruit a Procurement Manager to join their professional organisation. This role involves working directly with the leadership team and gives an opportunity to head up a small team of three within the sourcing part of the business This role would be suitable for someone who has order fulfilment, order management orcustomer services experience with a focus on team leadership and managing the sourcing and inventory stages of the fulfilment process. The role - Procurement Manager This is a high-impact leadership role, responsible for global sourcing, supplier management, inventory strategy, and team development, ensuring complex customer requirements are delivered effectively and compliantly. You ll work closely with senior leadership, driving performance, process improvements, and strategic sourcing initiatives. Duties will include: Team Leadership & Management Lead and develop a high-performing sourcing team (small team of 3) Manage day-to-day workload planning, performance and delivery Coach, mentor and support career development and succession planning Sourcing & Supply Chain Oversee sourcing to meet customer specifications Build strong supplier relationships and monitor performance Negotiate contracts, pricing, SLAs and delivery terms Inventory & Operations Own inventory forecasting, optimisation and reporting Monitor stock levels, spend and supply risks Ensure efficient fulfilment of customer requirements Strategy & Continuous Improvement Analyse data and sourcing metrics to drive improvements Identify gaps in performance and implement action plans Stakeholder & Customer Management Act as escalation point for complex sourcing queries Collaborate with internal teams Engage directly with customers where required Compliance & Quality Ensure adherence to EHS, GDP, GMP, GCP and regulatory standards Work closely with Quality teams to maintain approved supplier status Experience, competencies and knowledge required: Essential: Proven experience in sourcing / procurement / supply chain management Previous line management experience with strong leadership and coaching skills. Strong background in supplier management and negotiation Experience analysing supply chain data and performance metrics Excellent communication and stakeholder management Analytical, data-driven approach Desirable - not essential Life sciences / medical / laboratory sector experience Knowledge of regulated environments (GMP / GCP / ISO etc.) Experience with Salesforce, ERP systems (e.g. X3) For more information regarding this new and exciting Procurement Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Purchasing / Sourcing / Procurement Manager Burgess Hill - with parking available onsite - also around a 15 minute walk from the train station. Full time permanent role - Hybrid role with 2 or 3 days per week in the office and the rest working from home. Monday - Friday (Apply online only). Salary £39000 - £40000 with extensive all round company / staff benefits. Good pension scheme, 25 days holiday plus all bank holidays (increases with length of service), Private Medical Insurance, company funded social events, employee assistance programme, bonus scheme available - plus more. We are very pleased to be partnered with our scientific based client as they seek to recruit a Purchasing Manager to join their professional organisation. This role involves working directly with the leadership team and gives an opportunity to head up a small team of three within the sourcing part of the business This role would be suitable for someone who has order fulfilment, order management or customer services experience with a focus on team leadership and managing the sourcing and inventory stages of the fulfilment process. The role - Purchasing Manager This is a high-impact leadership role, responsible for global sourcing, supplier management, inventory strategy, and team development, ensuring complex customer requirements are delivered effectively and compliantly. You ll work closely with senior leadership, driving performance, process improvements, and strategic sourcing initiatives. Duties will include: Team Leadership & Management Lead and develop a high-performing sourcing team (small team of 3) Manage day-to-day workload planning, performance and delivery Coach, mentor and support career development and succession planning Sourcing & Supply Chain Oversee sourcing to meet customer specifications Build strong supplier relationships and monitor performance Negotiate contracts, pricing, SLAs and delivery terms Inventory & Operations Own inventory forecasting, optimisation and reporting Monitor stock levels, spend and supply risks Ensure efficient fulfilment of customer requirements Strategy & Continuous Improvement Analyse data and sourcing metrics to drive improvements Identify gaps in performance and implement action plans Stakeholder & Customer Management Act as escalation point for complex sourcing queries Collaborate with internal teams Engage directly with customers where required Compliance & Quality Ensure adherence to EHS, GDP, GMP, GCP and regulatory standards Work closely with Quality teams to maintain approved supplier status Experience, competencies and knowledge required: Essential: Proven experience in sourcing / procurement / supply chain management Previous line management experience with strong leadership and coaching skills. Strong background in supplier management and negotiation Experience analysing supply chain data and performance metrics Excellent communication and stakeholder management Analytical, data-driven approach Desirable - not essential Life sciences / medical / laboratory sector experience Knowledge of regulated environments (GMP / GCP / ISO etc.) Experience with Salesforce, ERP systems (e.g. X3) For more information regarding this new and exciting Purchasing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Jul 31, 2026
Full time
Purchasing / Sourcing / Procurement Manager Burgess Hill - with parking available onsite - also around a 15 minute walk from the train station. Full time permanent role - Hybrid role with 2 or 3 days per week in the office and the rest working from home. Monday - Friday (Apply online only). Salary £39000 - £40000 with extensive all round company / staff benefits. Good pension scheme, 25 days holiday plus all bank holidays (increases with length of service), Private Medical Insurance, company funded social events, employee assistance programme, bonus scheme available - plus more. We are very pleased to be partnered with our scientific based client as they seek to recruit a Purchasing Manager to join their professional organisation. This role involves working directly with the leadership team and gives an opportunity to head up a small team of three within the sourcing part of the business This role would be suitable for someone who has order fulfilment, order management or customer services experience with a focus on team leadership and managing the sourcing and inventory stages of the fulfilment process. The role - Purchasing Manager This is a high-impact leadership role, responsible for global sourcing, supplier management, inventory strategy, and team development, ensuring complex customer requirements are delivered effectively and compliantly. You ll work closely with senior leadership, driving performance, process improvements, and strategic sourcing initiatives. Duties will include: Team Leadership & Management Lead and develop a high-performing sourcing team (small team of 3) Manage day-to-day workload planning, performance and delivery Coach, mentor and support career development and succession planning Sourcing & Supply Chain Oversee sourcing to meet customer specifications Build strong supplier relationships and monitor performance Negotiate contracts, pricing, SLAs and delivery terms Inventory & Operations Own inventory forecasting, optimisation and reporting Monitor stock levels, spend and supply risks Ensure efficient fulfilment of customer requirements Strategy & Continuous Improvement Analyse data and sourcing metrics to drive improvements Identify gaps in performance and implement action plans Stakeholder & Customer Management Act as escalation point for complex sourcing queries Collaborate with internal teams Engage directly with customers where required Compliance & Quality Ensure adherence to EHS, GDP, GMP, GCP and regulatory standards Work closely with Quality teams to maintain approved supplier status Experience, competencies and knowledge required: Essential: Proven experience in sourcing / procurement / supply chain management Previous line management experience with strong leadership and coaching skills. Strong background in supplier management and negotiation Experience analysing supply chain data and performance metrics Excellent communication and stakeholder management Analytical, data-driven approach Desirable - not essential Life sciences / medical / laboratory sector experience Knowledge of regulated environments (GMP / GCP / ISO etc.) Experience with Salesforce, ERP systems (e.g. X3) For more information regarding this new and exciting Purchasing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Senior CRM Manager North West Fixed Term Contract Competitive Salary + Benefits Zachary Daniels Recruitment are delighted to be partnering with a leading multi-channel retailer to recruit a Senior CRM Manager on a fixed-term contract. Our client is a well-established retailer with a significant customer base and an ambitious customer engagement strategy. They are looking for an experienced Senior CRM Manager to lead the day-to-day CRM programme, delivering personalised, data-driven customer communications that improve engagement, retention and customer lifetime value. This is a fantastic opportunity for someone who enjoys making an immediate impact within a fast-paced retail environment. Joining an established Marketing team, you'll play a key role in shaping CRM performance and enhancing the customer experience across multiple channels. As Senior CRM Manager , you'll own the planning, delivery and optimisation of CRM campaigns across email, SMS and lifecycle communications, ensuring every customer interaction is relevant, engaging and commercially effective. Working closely with Ecommerce, Loyalty, Data and Commercial teams, you'll use customer insight and performance data to continually improve engagement, retention and campaign performance. Key responsibilities include: Lead the day-to-day CRM strategy across acquisition, engagement, retention and reactivation. Plan, execute and optimise multi-channel CRM campaigns across email, SMS and automated customer journeys. Develop customer segmentation and personalisation strategies to improve campaign performance. Analyse customer behaviour and campaign results, turning insight into actionable recommendations. Identify opportunities to enhance the customer journey and increase customer lifetime value. Manage CRM campaign calendars and ensure activity aligns with wider trading priorities. Monitor CRM performance, reporting against key KPIs and driving continuous improvement. Collaborate with Marketing, Ecommerce, Loyalty, Data and Technology teams to deliver best-in-class customer experiences. What We're Looking For The successful Senior CRM Manager will bring strong CRM experience from a retail, ecommerce or consumer-facing business. You'll combine commercial thinking with a customer-first mindset and enjoy using data to deliver measurable improvements in customer engagement. You'll ideally have: Previous experience as a CRM Manager or Senior CRM Manager. Strong knowledge of customer lifecycle marketing, segmentation and personalisation. Experience delivering CRM campaigns across email, SMS and automated customer journeys. Hands-on experience with enterprise CRM platforms such as Salesforce Marketing Cloud, Braze, Bloomreach, Emarsys, Adobe Campaign, Iterable or similar. Excellent analytical skills with the ability to translate customer insight into commercial action. Strong stakeholder management and communication skills. A collaborative approach and passion for delivering exceptional customer experiences. Why Apply? This is an excellent opportunity for an experienced Senior CRM Manager to join a well-known retailer during an exciting period of change. You'll have the chance to make a genuine impact, work alongside an experienced leadership team and play a key role in shaping the future of customer engagement across a large, multi-channel business. BH36768
Jul 31, 2026
Contractor
Senior CRM Manager North West Fixed Term Contract Competitive Salary + Benefits Zachary Daniels Recruitment are delighted to be partnering with a leading multi-channel retailer to recruit a Senior CRM Manager on a fixed-term contract. Our client is a well-established retailer with a significant customer base and an ambitious customer engagement strategy. They are looking for an experienced Senior CRM Manager to lead the day-to-day CRM programme, delivering personalised, data-driven customer communications that improve engagement, retention and customer lifetime value. This is a fantastic opportunity for someone who enjoys making an immediate impact within a fast-paced retail environment. Joining an established Marketing team, you'll play a key role in shaping CRM performance and enhancing the customer experience across multiple channels. As Senior CRM Manager , you'll own the planning, delivery and optimisation of CRM campaigns across email, SMS and lifecycle communications, ensuring every customer interaction is relevant, engaging and commercially effective. Working closely with Ecommerce, Loyalty, Data and Commercial teams, you'll use customer insight and performance data to continually improve engagement, retention and campaign performance. Key responsibilities include: Lead the day-to-day CRM strategy across acquisition, engagement, retention and reactivation. Plan, execute and optimise multi-channel CRM campaigns across email, SMS and automated customer journeys. Develop customer segmentation and personalisation strategies to improve campaign performance. Analyse customer behaviour and campaign results, turning insight into actionable recommendations. Identify opportunities to enhance the customer journey and increase customer lifetime value. Manage CRM campaign calendars and ensure activity aligns with wider trading priorities. Monitor CRM performance, reporting against key KPIs and driving continuous improvement. Collaborate with Marketing, Ecommerce, Loyalty, Data and Technology teams to deliver best-in-class customer experiences. What We're Looking For The successful Senior CRM Manager will bring strong CRM experience from a retail, ecommerce or consumer-facing business. You'll combine commercial thinking with a customer-first mindset and enjoy using data to deliver measurable improvements in customer engagement. You'll ideally have: Previous experience as a CRM Manager or Senior CRM Manager. Strong knowledge of customer lifecycle marketing, segmentation and personalisation. Experience delivering CRM campaigns across email, SMS and automated customer journeys. Hands-on experience with enterprise CRM platforms such as Salesforce Marketing Cloud, Braze, Bloomreach, Emarsys, Adobe Campaign, Iterable or similar. Excellent analytical skills with the ability to translate customer insight into commercial action. Strong stakeholder management and communication skills. A collaborative approach and passion for delivering exceptional customer experiences. Why Apply? This is an excellent opportunity for an experienced Senior CRM Manager to join a well-known retailer during an exciting period of change. You'll have the chance to make a genuine impact, work alongside an experienced leadership team and play a key role in shaping the future of customer engagement across a large, multi-channel business. BH36768
Head of Customer Services Salary banding £55-60k dependant on experience. Job Purpose The aim of the role is to be responsible for continually improving the Customer Service experience for customers to ensure the delivery of a premium end to end service. Developing culture, process and performance improvements and efficiencies for the customer and for leading/developing a team, who typically deliver customer interactions across multiple channels. Key Responsibilities/Accountabilities Providing leading edge "Proactive" & "Reactive" contact strategies that are customer defined. Increase NPS year on year. Increase promotors and decrease detractors. Measuring and reporting. Agree priorities and standards and then manage the CS team to deliver them. Manage all customer service processes whilst becoming more proactive and engaging with customers. Co-ordinate customer projects, including mobilisations, special events and bespoke requests. Involvement in documenting customer processes. Ensure all staff are using Salesforce correctly. Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance. Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action as appropriate. Liaise with Human Resources on all employment issues. Day to day management. Manage your customer services team to deliver what customers need and to continually improve your customer service team's efficiency and effectiveness. In addition, ensure that you build a positive team culture with strong positive engagement. Ensure the department operates in accordance with Company policies and procedures. Comply with responsibilities as laid down in the Group's Health & Safety Policy in order to ensure a safe environment within the department. Essential Skills and Behaviours required for Success Strong influencing and negotiation skills. Demonstration of strong financial acumen to understand the impact of commercial decisions on the business. Ability to build good, sustainable relationships with Customers and wider functions. Self-motivated and the ability to work on own initiative. Ability to demonstrate determination in setting personal objectives and the achievement of goals. Tenacity to deliver exceptional customer service. Well organized and methodical in approach to drive accurate solutions for our customers. Proven ability to meet targets with a positive record of achievement of stretching KPIs & objectives. Confident with the ability to challenge poor performance and deliver marked change for customers. Ability to multi-task and be resilient in a high pressured and fast paced environment. Professional Experience/Preferred Target driven & experience of achieving and exceeding stretching targets. Account Management & Customer Service experience. Ability to understand financial, commercial and customer driven targets and objectives. An understanding of how sales & customer service function align in a portfolio business. Evidence of building and growing new business along with the tactical process of retention. Understanding of the threat posed by our competitors and how to impact on this. Account planning & contact strategy of customers by segment and customer intelligence. Mandeville is acting as an Employment Agency in relation to this vacancy.
Jul 31, 2026
Full time
Head of Customer Services Salary banding £55-60k dependant on experience. Job Purpose The aim of the role is to be responsible for continually improving the Customer Service experience for customers to ensure the delivery of a premium end to end service. Developing culture, process and performance improvements and efficiencies for the customer and for leading/developing a team, who typically deliver customer interactions across multiple channels. Key Responsibilities/Accountabilities Providing leading edge "Proactive" & "Reactive" contact strategies that are customer defined. Increase NPS year on year. Increase promotors and decrease detractors. Measuring and reporting. Agree priorities and standards and then manage the CS team to deliver them. Manage all customer service processes whilst becoming more proactive and engaging with customers. Co-ordinate customer projects, including mobilisations, special events and bespoke requests. Involvement in documenting customer processes. Ensure all staff are using Salesforce correctly. Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance. Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action as appropriate. Liaise with Human Resources on all employment issues. Day to day management. Manage your customer services team to deliver what customers need and to continually improve your customer service team's efficiency and effectiveness. In addition, ensure that you build a positive team culture with strong positive engagement. Ensure the department operates in accordance with Company policies and procedures. Comply with responsibilities as laid down in the Group's Health & Safety Policy in order to ensure a safe environment within the department. Essential Skills and Behaviours required for Success Strong influencing and negotiation skills. Demonstration of strong financial acumen to understand the impact of commercial decisions on the business. Ability to build good, sustainable relationships with Customers and wider functions. Self-motivated and the ability to work on own initiative. Ability to demonstrate determination in setting personal objectives and the achievement of goals. Tenacity to deliver exceptional customer service. Well organized and methodical in approach to drive accurate solutions for our customers. Proven ability to meet targets with a positive record of achievement of stretching KPIs & objectives. Confident with the ability to challenge poor performance and deliver marked change for customers. Ability to multi-task and be resilient in a high pressured and fast paced environment. Professional Experience/Preferred Target driven & experience of achieving and exceeding stretching targets. Account Management & Customer Service experience. Ability to understand financial, commercial and customer driven targets and objectives. An understanding of how sales & customer service function align in a portfolio business. Evidence of building and growing new business along with the tactical process of retention. Understanding of the threat posed by our competitors and how to impact on this. Account planning & contact strategy of customers by segment and customer intelligence. Mandeville is acting as an Employment Agency in relation to this vacancy.
Internal Sales Support Coordinator Location : South West London (This role is based in an office at this location) Salary: up to £40,000 per annum plus bonus for fully qualified candidate The company is an industry-leading manufacturer of customised lighting fixtures for the specification market. The Role They are currently seeking an Internal Sales Support Coordinator to be based in their offices in SW London. The role involves control of sales related tasks for the office as well as responsibility for providing administrative sales support to the sales/project manager. Duties Include, but are not limited to: Supporting Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in MS Navision (ERP System) Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Skills and Qualifications A Levels or a University degree or equivalent, residing within 40 mins commuting distance Essential skills: Must demonstrate current experience of coordination of projects within the sales function of a lighting company Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure in a fast-paced environment. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for lighting products Desirable skills: Experience of working with ERP system preferably MS Navision. Experience of working with CRM system -preferably Salesforce. To Apply If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply with you CV and residential postcode location. Note: Candidates outside the defined commuting time or those who do not provide their postcode will not be considered.
Jul 31, 2026
Full time
Internal Sales Support Coordinator Location : South West London (This role is based in an office at this location) Salary: up to £40,000 per annum plus bonus for fully qualified candidate The company is an industry-leading manufacturer of customised lighting fixtures for the specification market. The Role They are currently seeking an Internal Sales Support Coordinator to be based in their offices in SW London. The role involves control of sales related tasks for the office as well as responsibility for providing administrative sales support to the sales/project manager. Duties Include, but are not limited to: Supporting Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in MS Navision (ERP System) Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Skills and Qualifications A Levels or a University degree or equivalent, residing within 40 mins commuting distance Essential skills: Must demonstrate current experience of coordination of projects within the sales function of a lighting company Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure in a fast-paced environment. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for lighting products Desirable skills: Experience of working with ERP system preferably MS Navision. Experience of working with CRM system -preferably Salesforce. To Apply If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply with you CV and residential postcode location. Note: Candidates outside the defined commuting time or those who do not provide their postcode will not be considered.
Role: Marketing Manager Location: London / Hybrid Salary: 50,000 - 60,000 DOE + Benefits Help shape the next phase of growth for an ambitious alternative finance provider. Already well established within the broker market, we're now investing in a brand-new direct-to-market strategy and are looking for an experienced Growth Marketing Manager to lead the way. Reporting directly to the Chief Commercial Officer, you'll take ownership of the marketing function, driving customer acquisition, supporting the sales team and developing campaigns that deliver measurable commercial results. This is an excellent opportunity for a commercially minded marketer who enjoys building new strategies, has a passion for data-driven marketing and wants the autonomy to make a real impact. What you'll be doing Develop and deliver a new direct-to-market customer acquisition strategy alongside the existing broker channel. Plan and execute integrated marketing campaigns across digital, email, content, social media and events. Support the sales team with lead generation campaigns and marketing collateral. Manage the company website, CRM and external marketing agencies. Build relationships with industry partners, suppliers and marketing providers. Own the marketing budget and produce regular ROI and campaign performance reports for the senior leadership team. Continuously improve brand awareness, customer engagement and lead generation across all channels. About you We're looking for someone who can hit the ground running and enjoys working in a fast-paced, growing business. You'll ideally have: Experience developing or growing a direct-to-market customer acquisition channel. A strong B2B marketing background, ideally within financial services, fintech or another regulated industry. Experience reporting campaign performance, lead generation and ROI to senior stakeholders. Hands-on experience across digital marketing, CRM, content, events and website management. Experience using Salesforce or similar CRM platforms. Excellent communication skills with a commercially focused mindset. What's in it for you? 50,000 - 60,000 salary depending on experience. Flexible hybrid working, with remote working considered for the right person. Direct exposure to the CCO and senior leadership team. Full ownership of the marketing function and budget. The opportunity to build and shape a new direct-to-market strategy from the ground up. Freedom to recommend new marketing tools, systems and ideas. Join a growing, ambitious business where your work will have a genuine impact. If you're a commercially driven Marketing Manager looking for the opportunity to own a marketing function and play a key role in a company's growth journey, we'd love to hear from you.
Jul 31, 2026
Full time
Role: Marketing Manager Location: London / Hybrid Salary: 50,000 - 60,000 DOE + Benefits Help shape the next phase of growth for an ambitious alternative finance provider. Already well established within the broker market, we're now investing in a brand-new direct-to-market strategy and are looking for an experienced Growth Marketing Manager to lead the way. Reporting directly to the Chief Commercial Officer, you'll take ownership of the marketing function, driving customer acquisition, supporting the sales team and developing campaigns that deliver measurable commercial results. This is an excellent opportunity for a commercially minded marketer who enjoys building new strategies, has a passion for data-driven marketing and wants the autonomy to make a real impact. What you'll be doing Develop and deliver a new direct-to-market customer acquisition strategy alongside the existing broker channel. Plan and execute integrated marketing campaigns across digital, email, content, social media and events. Support the sales team with lead generation campaigns and marketing collateral. Manage the company website, CRM and external marketing agencies. Build relationships with industry partners, suppliers and marketing providers. Own the marketing budget and produce regular ROI and campaign performance reports for the senior leadership team. Continuously improve brand awareness, customer engagement and lead generation across all channels. About you We're looking for someone who can hit the ground running and enjoys working in a fast-paced, growing business. You'll ideally have: Experience developing or growing a direct-to-market customer acquisition channel. A strong B2B marketing background, ideally within financial services, fintech or another regulated industry. Experience reporting campaign performance, lead generation and ROI to senior stakeholders. Hands-on experience across digital marketing, CRM, content, events and website management. Experience using Salesforce or similar CRM platforms. Excellent communication skills with a commercially focused mindset. What's in it for you? 50,000 - 60,000 salary depending on experience. Flexible hybrid working, with remote working considered for the right person. Direct exposure to the CCO and senior leadership team. Full ownership of the marketing function and budget. The opportunity to build and shape a new direct-to-market strategy from the ground up. Freedom to recommend new marketing tools, systems and ideas. Join a growing, ambitious business where your work will have a genuine impact. If you're a commercially driven Marketing Manager looking for the opportunity to own a marketing function and play a key role in a company's growth journey, we'd love to hear from you.
B2B Sales Development Specialist Our client works across multiple technology vendor and partner programmes, supporting demand generation and pipeline growth for leading B2B tech, SaaS, cloud, AI and ERP brands. They are looking for a B2B Sales Development Specialist to engage, nurture and qualify marketing-generated leads, working closely with partner sales teams to build a healthy, sales-ready pipeline. This is a great opportunity for a confident, multi-channel communicator who enjoys representing different technology brands and building genuine relationships with senior decision-makers. Location: Fully remote Salary: £35,000 base, £45,000 OTE THE B2B SALES DEVELOPMENT SPECIALIST ROLE RESPONSIBILITIES WILL INCLUDE: Following up and qualifying marketing-generated leads across multiple technology vendor and partner programmes. Executing multi-channel outreach campaigns via phone, email, LinkedIn and other approved channels. Engaging senior decision-makers and influencers to uncover business needs, projects and opportunities. Nurturing prospects through structured follow-up and lead development activity. Scheduling qualified meetings for partner sales teams. Supporting multiple technology vendor campaigns simultaneously. Maintaining campaign-aligned LinkedIn profiles and professional personas to support outreach activity. Accurately updating CRM systems with lead status THE IDEAL B2B SALES DEVELOPMENT SPECIALIST WILL HAVE: 2+ years' experience in multi-channel B2B lead development, sales development, demand generation, inside sales or an equivalent role. Experience within technology, SaaS, cloud, AI, ERP or channel partner environments. Strong telephone prospecting and lead qualification skills. Experience using LinkedIn for business development and social selling. Experience using AI tools to automate multi-channel outreach. Excellent verbal and written communication skills. Experience using CRM platforms such as Salesforce or HubSpot. WHY JOIN THIS BUSINESS AS THEIR B2B SALES DEVELOPMENT SPECIALIST? Fully remote working, with the flexibility to manage your own diary around global time zones. Exposure to multiple leading technology vendor and partner brands across cloud, AI, ERP and SaaS. A clear route to build genuine expertise in B2B tech sales development, working directly with senior decision-makers. Uncapped potential to grow earnings through OTE, on top of a competitive base salary. Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Jul 31, 2026
Full time
B2B Sales Development Specialist Our client works across multiple technology vendor and partner programmes, supporting demand generation and pipeline growth for leading B2B tech, SaaS, cloud, AI and ERP brands. They are looking for a B2B Sales Development Specialist to engage, nurture and qualify marketing-generated leads, working closely with partner sales teams to build a healthy, sales-ready pipeline. This is a great opportunity for a confident, multi-channel communicator who enjoys representing different technology brands and building genuine relationships with senior decision-makers. Location: Fully remote Salary: £35,000 base, £45,000 OTE THE B2B SALES DEVELOPMENT SPECIALIST ROLE RESPONSIBILITIES WILL INCLUDE: Following up and qualifying marketing-generated leads across multiple technology vendor and partner programmes. Executing multi-channel outreach campaigns via phone, email, LinkedIn and other approved channels. Engaging senior decision-makers and influencers to uncover business needs, projects and opportunities. Nurturing prospects through structured follow-up and lead development activity. Scheduling qualified meetings for partner sales teams. Supporting multiple technology vendor campaigns simultaneously. Maintaining campaign-aligned LinkedIn profiles and professional personas to support outreach activity. Accurately updating CRM systems with lead status THE IDEAL B2B SALES DEVELOPMENT SPECIALIST WILL HAVE: 2+ years' experience in multi-channel B2B lead development, sales development, demand generation, inside sales or an equivalent role. Experience within technology, SaaS, cloud, AI, ERP or channel partner environments. Strong telephone prospecting and lead qualification skills. Experience using LinkedIn for business development and social selling. Experience using AI tools to automate multi-channel outreach. Excellent verbal and written communication skills. Experience using CRM platforms such as Salesforce or HubSpot. WHY JOIN THIS BUSINESS AS THEIR B2B SALES DEVELOPMENT SPECIALIST? Fully remote working, with the flexibility to manage your own diary around global time zones. Exposure to multiple leading technology vendor and partner brands across cloud, AI, ERP and SaaS. A clear route to build genuine expertise in B2B tech sales development, working directly with senior decision-makers. Uncapped potential to grow earnings through OTE, on top of a competitive base salary. Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Sales Director Location: Hybrid Office based in Leicester, LE19 1SU Salary: Package of £105,000 - £110,000 inc. of car allowance + Up to £30,000 Commission Contract Type: Full-time, Permanent What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia, part of Wilmington Plc, is seeking a highly professional and strategically minded Sales Director to lead commercial growth across our expanding portfolio. We are looking for someone who comes from a professional, regulated financial environment ideally accounting, audit, tax, or banking with a proven ability to win, grow and develop new business within a modern B2B sales operation. You will oversee a team of 15, form a key part of the Senior Leadership Team, and play a central role in driving sustainable growth. We are looking for a calm, considerate and rational leader who brings credibility, strong commercial judgement, and a sophisticated approach to relationship-led sales. This is an exciting opportunity for a seasoned commercial leader or a Commercial Director ready to step up into a broader strategic role. You must also bring an awareness of AI advancements and a willingness to adopt new technologies to enhance sales capability and client engagement. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities The role will develop, lead and progress commercial opportunities to accelerate Mercia s growth and performance. You will shape and execute a focused growth strategy while evolving our commercial approach across strategy, leadership, sales performance and client development. You Will Be Responsible For: • Developing, implementing and managing the sales strategy and ensure a consistent corporate image across all channels • Leading, motivating and developing a sales team of 15, ensuring high performance, collaboration and accountability • Defining and driving a modern, ethical and consultative sales culture aligned with professional services markets • Identifying client needs and co-create tailored commercial solutions across Mercia s Promote, Support and Train offerings • Driving new business acquisition, secure major wins, and expand strategic accounts • Leading forecasting, pipeline management, sector targeting and performance goal-setting to grow market share • Planning and optimising sales lead-generation campaigns and measure performance • Preparing and presenting commercial reports, including sales results and growth opportunities • Analysing sales performance against targets to determine effectiveness and adjust strategies accordingly and maintain strong senior-level relationships with key accounts • Acting as an escalation point for major client discussions, ensuring exceptional standards of service • Providing client insights to product teams to support continuous product and service improvements • Championing the use of Salesforce to enhance targeting, pipeline management and sales execution • Managing the sales and marketing cost budgets responsibly • Representing Mercia professionally at senior client meetings and industry events • Driving modernisation within the sales function, including adoption of AI-enabled tools and emerging technologies What s the Best Thing About This Role This role gives you direct influence over Mercia s commercial strategy and growth trajectory. You ll guide a talented sales team, shape our approach to client engagement, and play a key part in driving the success of a market-leading professional services brand. It s a role with significant autonomy, visibility and real impact. What s the Most Challenging Thing About This Role You will be expected to deliver strong results quickly while simultaneously embedding a more modern, data-led and client-centric sales approach. Balancing strategic leadership, team development, new business acquisition and stakeholder management requires a calm, structured and commercially astute leader. To be successful in this role, you must have: • Strong B2B sales leadership experience within accounting, tax, audit, or banking/finance • Demonstrable success in winning, growing, and developing new business • Experience leading high-performing teams and influencing at SLT level • Ability to operate strategically while driving day-to-day performance • Excellent communication skills and the ability to build strong relationships across internal and external stakeholders • A modern, analytical and client-centric approach to sales, with strong numeracy and resilience • A leadership style that is professional, calm, considerate and rational • Awareness of AI developments and openness to using technology to enhance performance To be successful in this role, it would be great if you have: • Experience selling into professional services, ideally the accountancy marketplace • Understanding of regulatory environments affecting finance, audit and tax teams • Ability to use data and analytics to shape sales decisions • Confidence representing the business at senior meetings and industry events • A collaborative, cross-functional mindset We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Mercia, part of Wilmington plc, is a leading provider of training, compliance and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Jul 31, 2026
Full time
Sales Director Location: Hybrid Office based in Leicester, LE19 1SU Salary: Package of £105,000 - £110,000 inc. of car allowance + Up to £30,000 Commission Contract Type: Full-time, Permanent What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia, part of Wilmington Plc, is seeking a highly professional and strategically minded Sales Director to lead commercial growth across our expanding portfolio. We are looking for someone who comes from a professional, regulated financial environment ideally accounting, audit, tax, or banking with a proven ability to win, grow and develop new business within a modern B2B sales operation. You will oversee a team of 15, form a key part of the Senior Leadership Team, and play a central role in driving sustainable growth. We are looking for a calm, considerate and rational leader who brings credibility, strong commercial judgement, and a sophisticated approach to relationship-led sales. This is an exciting opportunity for a seasoned commercial leader or a Commercial Director ready to step up into a broader strategic role. You must also bring an awareness of AI advancements and a willingness to adopt new technologies to enhance sales capability and client engagement. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities The role will develop, lead and progress commercial opportunities to accelerate Mercia s growth and performance. You will shape and execute a focused growth strategy while evolving our commercial approach across strategy, leadership, sales performance and client development. You Will Be Responsible For: • Developing, implementing and managing the sales strategy and ensure a consistent corporate image across all channels • Leading, motivating and developing a sales team of 15, ensuring high performance, collaboration and accountability • Defining and driving a modern, ethical and consultative sales culture aligned with professional services markets • Identifying client needs and co-create tailored commercial solutions across Mercia s Promote, Support and Train offerings • Driving new business acquisition, secure major wins, and expand strategic accounts • Leading forecasting, pipeline management, sector targeting and performance goal-setting to grow market share • Planning and optimising sales lead-generation campaigns and measure performance • Preparing and presenting commercial reports, including sales results and growth opportunities • Analysing sales performance against targets to determine effectiveness and adjust strategies accordingly and maintain strong senior-level relationships with key accounts • Acting as an escalation point for major client discussions, ensuring exceptional standards of service • Providing client insights to product teams to support continuous product and service improvements • Championing the use of Salesforce to enhance targeting, pipeline management and sales execution • Managing the sales and marketing cost budgets responsibly • Representing Mercia professionally at senior client meetings and industry events • Driving modernisation within the sales function, including adoption of AI-enabled tools and emerging technologies What s the Best Thing About This Role This role gives you direct influence over Mercia s commercial strategy and growth trajectory. You ll guide a talented sales team, shape our approach to client engagement, and play a key part in driving the success of a market-leading professional services brand. It s a role with significant autonomy, visibility and real impact. What s the Most Challenging Thing About This Role You will be expected to deliver strong results quickly while simultaneously embedding a more modern, data-led and client-centric sales approach. Balancing strategic leadership, team development, new business acquisition and stakeholder management requires a calm, structured and commercially astute leader. To be successful in this role, you must have: • Strong B2B sales leadership experience within accounting, tax, audit, or banking/finance • Demonstrable success in winning, growing, and developing new business • Experience leading high-performing teams and influencing at SLT level • Ability to operate strategically while driving day-to-day performance • Excellent communication skills and the ability to build strong relationships across internal and external stakeholders • A modern, analytical and client-centric approach to sales, with strong numeracy and resilience • A leadership style that is professional, calm, considerate and rational • Awareness of AI developments and openness to using technology to enhance performance To be successful in this role, it would be great if you have: • Experience selling into professional services, ideally the accountancy marketplace • Understanding of regulatory environments affecting finance, audit and tax teams • Ability to use data and analytics to shape sales decisions • Confidence representing the business at senior meetings and industry events • A collaborative, cross-functional mindset We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Mercia, part of Wilmington plc, is a leading provider of training, compliance and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Marketing Manager Job Description Role detail Information Job title Marketing Manager Reports to Commercial Director Location Glazing Vision Ltd, Sawmills Road, Diss, Norfolk, IP22 4RG Working hours 08:30-17:00, Monday-Friday Travel Occasional travel for management meetings, PR events and sales support activity Working relationships Marketing Executives, Sales Team, external marketing agencies, publishers and suppliers Role Profile Glazing Vision Ltd is looking for a Marketing Manager to lead day-to-day marketing activity across five brands within the Glazing Vision Group. This is a hands-on management role for a commercially minded marketing professional who can combine clear strategy, strong content, creative judgement, disciplined project management and practical delivery. The role includes supervising a small marketing team, coordinating external agencies and working closely with Sales and senior stakeholders to support brand visibility, lead generation, customer engagement and specification activity. It would suit someone who is comfortable moving between campaign planning, data-led optimisation and the creation of polished, on-brand marketing assets. Key Responsibilities Marketing Strategy and Planning Lead the group content marketing strategy across all brands, ensuring activity is planned, prioritised and aligned with commercial objectives. Develop and manage marketing calendars covering website content, campaigns, PR, events, advertising, email marketing and social media. Support the Commercial Director with planning, reporting, budget control and operational decision-making. Provide operational support for the online shop and wider group marketing activity when required. Team and Agency Management Supervise, mentor and support Marketing Executives, setting clear priorities and maintaining high standards of delivery. Manage external agencies for PPC, SEO, web development, digital content and campaign activity. Attend marketing meetings with external agencies and ensure actions, deadlines and deliverables are followed through. Liaise with publishers, printers, photographers, videographers and other suppliers to coordinate marketing materials and content production. Digital, Website and Content Manage updates to group websites and active web directories, including product collateral, drawings, data sheets, O&M manuals, project imagery and supporting content. Coordinate case study projects with the Sales Team, including sourcing suitable projects, authoring content and arranging photography or video as required. Support SEO through content development, link building, technical coordination and agency management. Create, proofread and edit content before publication, maintaining a consistent tone of voice, strong visual presentation and high standard of written English. Use modern content creation and collaboration tools to produce, brief and manage assets for web, social, email, print and sales support. Carry out basic WordPress/CMS updates and coordinate more complex development work with external support where needed. Campaigns, PR and Brand Activity Manage organic and paid social activity across relevant platforms, ensuring content is purposeful, on brand and appropriate to each channel. Plan and deliver email marketing, CRM and automation campaigns using Mailchimp, HubSpot, Campaign Monitor or equivalent tools. Coordinate PR activity, events, photography, video, advertising schedules and printed materials including brochures, business cards and architects' packs. Procure merchandising materials for the specification team and support marketing activity for international development where required. Maintain the Glazing Vision image library and ensure assets are organised, current and accessible. Reporting, Data and Customer Insight Monitor marketing performance using GA4, Google Search Console, Looker Studio and other relevant reporting tools, turning data into clear recommendations. Track campaign, website, email, social, paid media and SEO performance and provide regular reports for internal stakeholders. Carry out customer feedback surveys and monitor reviews through Google Business Profile and other relevant review platforms. Maintain the CPD database and complete CPD certification administration for the Sales Team and RIBA-related activity. Ensure incoming marketing telephone and email enquiries are handled professionally and directed appropriately. Skills and Experience Essential Proven marketing experience, ideally in a B2B, manufacturing, construction products, architecture or technical product environment. Excellent written English, copywriting, proofreading and editing skills. Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines. Experience managing digital marketing activity, including websites, email or CRM campaigns, social media, paid media, content and reporting. Confident working with data and analytics, including GA4, Google Search Console and dashboard/reporting tools. Experience managing or coordinating external agencies, suppliers and internal stakeholders. Ability to supervise, mentor and support junior marketing colleagues. Sound working knowledge of Microsoft Office software. Modern Marketing Stack Candidates do not need to have used every platform listed, but should be confident working with a modern marketing technology stack and able to learn equivalent tools quickly. Design and creative tools: Canva, Adobe Express, Adobe Creative Cloud, Figma or similar platforms for producing and briefing on-brand assets. SEO and website tools: WordPress or similar CMS platforms, Google Search Console, Semrush, Ahrefs, Moz, Screaming Frog or equivalent tools. Analytics and optimisation tools: GA4, Looker Studio, Hotjar, Microsoft Clarity or similar platforms. Email, CRM and automation tools: Mailchimp, HubSpot, Campaign Monitor, Salesforce Marketing Cloud or equivalent platforms. Social, paid media and scheduling tools: Hootsuite, Buffer, Sprout Social, Later, Meta Business Suite, LinkedIn Campaign Manager and Google Ads or equivalent platforms. AI-assisted tools: comfortable using tools such as ChatGPT, Microsoft Copilot or platform-native AI features responsibly for ideation, first drafts, repurposing content and workflow efficiency, with careful fact-checking and brand control. Desirable A marketing qualification, degree or equivalent professional experience. A creative eye and confidence shaping campaign concepts, visual direction, page layouts, photography briefs, short-form video ideas and social content. Hands-on experience creating high-quality assets in Canva or Adobe Express, with Adobe Photoshop, InDesign, Illustrator, Premiere Pro, CapCut or Figma experience an advantage. Experience working with marketing automation, CRM segmentation, lead nurturing or account-based marketing activity. Experience briefing photographers, videographers, designers, web developers or paid media specialists. Knowledge of RIBA CPD, architects, specifiers or construction-sector marketing. Personal Attributes Commercially aware, proactive and comfortable taking ownership of marketing delivery. Creative, detail-focused and able to maintain high standards across written, visual and campaign content. Collaborative and confident working with sales, senior stakeholders, agencies and suppliers. Practical and hands-on, with the flexibility to move between strategic planning and day-to-day marketing tasks. Calm under pressure, well organised and able to keep projects moving to agreed deadlines. What Success Looks Like Marketing activity is planned, consistent and aligned with group commercial priorities. Content, campaigns and collateral are delivered on time and to a high professional standard. Digital performance is measured, understood and used to improve future activity. The marketing team and external agencies have clear priorities, strong communication and accountable delivery. Sales, specification and international development teams receive responsive and effective marketing support. Equal opportunities Glazing Vision Ltd is committed to fair and inclusive recruitment. Candidates will be considered on the basis of skills, experience and suitability for the role.
Jul 31, 2026
Full time
Marketing Manager Job Description Role detail Information Job title Marketing Manager Reports to Commercial Director Location Glazing Vision Ltd, Sawmills Road, Diss, Norfolk, IP22 4RG Working hours 08:30-17:00, Monday-Friday Travel Occasional travel for management meetings, PR events and sales support activity Working relationships Marketing Executives, Sales Team, external marketing agencies, publishers and suppliers Role Profile Glazing Vision Ltd is looking for a Marketing Manager to lead day-to-day marketing activity across five brands within the Glazing Vision Group. This is a hands-on management role for a commercially minded marketing professional who can combine clear strategy, strong content, creative judgement, disciplined project management and practical delivery. The role includes supervising a small marketing team, coordinating external agencies and working closely with Sales and senior stakeholders to support brand visibility, lead generation, customer engagement and specification activity. It would suit someone who is comfortable moving between campaign planning, data-led optimisation and the creation of polished, on-brand marketing assets. Key Responsibilities Marketing Strategy and Planning Lead the group content marketing strategy across all brands, ensuring activity is planned, prioritised and aligned with commercial objectives. Develop and manage marketing calendars covering website content, campaigns, PR, events, advertising, email marketing and social media. Support the Commercial Director with planning, reporting, budget control and operational decision-making. Provide operational support for the online shop and wider group marketing activity when required. Team and Agency Management Supervise, mentor and support Marketing Executives, setting clear priorities and maintaining high standards of delivery. Manage external agencies for PPC, SEO, web development, digital content and campaign activity. Attend marketing meetings with external agencies and ensure actions, deadlines and deliverables are followed through. Liaise with publishers, printers, photographers, videographers and other suppliers to coordinate marketing materials and content production. Digital, Website and Content Manage updates to group websites and active web directories, including product collateral, drawings, data sheets, O&M manuals, project imagery and supporting content. Coordinate case study projects with the Sales Team, including sourcing suitable projects, authoring content and arranging photography or video as required. Support SEO through content development, link building, technical coordination and agency management. Create, proofread and edit content before publication, maintaining a consistent tone of voice, strong visual presentation and high standard of written English. Use modern content creation and collaboration tools to produce, brief and manage assets for web, social, email, print and sales support. Carry out basic WordPress/CMS updates and coordinate more complex development work with external support where needed. Campaigns, PR and Brand Activity Manage organic and paid social activity across relevant platforms, ensuring content is purposeful, on brand and appropriate to each channel. Plan and deliver email marketing, CRM and automation campaigns using Mailchimp, HubSpot, Campaign Monitor or equivalent tools. Coordinate PR activity, events, photography, video, advertising schedules and printed materials including brochures, business cards and architects' packs. Procure merchandising materials for the specification team and support marketing activity for international development where required. Maintain the Glazing Vision image library and ensure assets are organised, current and accessible. Reporting, Data and Customer Insight Monitor marketing performance using GA4, Google Search Console, Looker Studio and other relevant reporting tools, turning data into clear recommendations. Track campaign, website, email, social, paid media and SEO performance and provide regular reports for internal stakeholders. Carry out customer feedback surveys and monitor reviews through Google Business Profile and other relevant review platforms. Maintain the CPD database and complete CPD certification administration for the Sales Team and RIBA-related activity. Ensure incoming marketing telephone and email enquiries are handled professionally and directed appropriately. Skills and Experience Essential Proven marketing experience, ideally in a B2B, manufacturing, construction products, architecture or technical product environment. Excellent written English, copywriting, proofreading and editing skills. Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines. Experience managing digital marketing activity, including websites, email or CRM campaigns, social media, paid media, content and reporting. Confident working with data and analytics, including GA4, Google Search Console and dashboard/reporting tools. Experience managing or coordinating external agencies, suppliers and internal stakeholders. Ability to supervise, mentor and support junior marketing colleagues. Sound working knowledge of Microsoft Office software. Modern Marketing Stack Candidates do not need to have used every platform listed, but should be confident working with a modern marketing technology stack and able to learn equivalent tools quickly. Design and creative tools: Canva, Adobe Express, Adobe Creative Cloud, Figma or similar platforms for producing and briefing on-brand assets. SEO and website tools: WordPress or similar CMS platforms, Google Search Console, Semrush, Ahrefs, Moz, Screaming Frog or equivalent tools. Analytics and optimisation tools: GA4, Looker Studio, Hotjar, Microsoft Clarity or similar platforms. Email, CRM and automation tools: Mailchimp, HubSpot, Campaign Monitor, Salesforce Marketing Cloud or equivalent platforms. Social, paid media and scheduling tools: Hootsuite, Buffer, Sprout Social, Later, Meta Business Suite, LinkedIn Campaign Manager and Google Ads or equivalent platforms. AI-assisted tools: comfortable using tools such as ChatGPT, Microsoft Copilot or platform-native AI features responsibly for ideation, first drafts, repurposing content and workflow efficiency, with careful fact-checking and brand control. Desirable A marketing qualification, degree or equivalent professional experience. A creative eye and confidence shaping campaign concepts, visual direction, page layouts, photography briefs, short-form video ideas and social content. Hands-on experience creating high-quality assets in Canva or Adobe Express, with Adobe Photoshop, InDesign, Illustrator, Premiere Pro, CapCut or Figma experience an advantage. Experience working with marketing automation, CRM segmentation, lead nurturing or account-based marketing activity. Experience briefing photographers, videographers, designers, web developers or paid media specialists. Knowledge of RIBA CPD, architects, specifiers or construction-sector marketing. Personal Attributes Commercially aware, proactive and comfortable taking ownership of marketing delivery. Creative, detail-focused and able to maintain high standards across written, visual and campaign content. Collaborative and confident working with sales, senior stakeholders, agencies and suppliers. Practical and hands-on, with the flexibility to move between strategic planning and day-to-day marketing tasks. Calm under pressure, well organised and able to keep projects moving to agreed deadlines. What Success Looks Like Marketing activity is planned, consistent and aligned with group commercial priorities. Content, campaigns and collateral are delivered on time and to a high professional standard. Digital performance is measured, understood and used to improve future activity. The marketing team and external agencies have clear priorities, strong communication and accountable delivery. Sales, specification and international development teams receive responsive and effective marketing support. Equal opportunities Glazing Vision Ltd is committed to fair and inclusive recruitment. Candidates will be considered on the basis of skills, experience and suitability for the role.
