We're working exclusively with an established and growing technology-driven manufacturing business based in Cardiff that is looking to add an IT Support Technician to its internal IT team. This is an excellent opportunity for someone with at least 12 months' IT support experience who enjoys troubleshooting, supporting end users, and contributing to the smooth running of business-critical systems. As an IT Support Technician, you'll provide first and second-line support across the organisation, ensuring users receive prompt and effective technical assistance while helping maintain the company's IT infrastructure and systems. You'll work closely with the IT Manager and wider business, supporting a diverse range of hardware, software, and network technologies. You will need to be able to demonstrate the following: Minimum 1 year's experience within an IT support role Experience supporting Microsoft-based desktop environments Familiarity with hardware troubleshooting and system maintenance Knowledge of helpdesk ticketing systems would be advantageous You will be responsible for the following: Provide 1st and 2nd line technical support to end users Diagnose and resolve hardware, software, and system issues Install, configure, and maintain desktop, laptop, and network equipment Monitor and manage IT helpdesk tickets, ensuring SLAs are achieved Maintain IT asset and equipment inventories Support software licensing and compliance requirements Perform hardware upgrades, repairs, and system maintenance Create and maintain technical documentation and knowledge base articles Deliver user training and guidance on internal IT systems Support IT security, compliance, and best practice initiatives This is an opportunity to join a stable, well-established organisation, working within a varied and hands-on technical role. An opportunity to further develop your IT career in a supportive and collaborative team environment. For a confidential conversation, apply with an up-to-date CV.
Jul 31, 2026
Full time
We're working exclusively with an established and growing technology-driven manufacturing business based in Cardiff that is looking to add an IT Support Technician to its internal IT team. This is an excellent opportunity for someone with at least 12 months' IT support experience who enjoys troubleshooting, supporting end users, and contributing to the smooth running of business-critical systems. As an IT Support Technician, you'll provide first and second-line support across the organisation, ensuring users receive prompt and effective technical assistance while helping maintain the company's IT infrastructure and systems. You'll work closely with the IT Manager and wider business, supporting a diverse range of hardware, software, and network technologies. You will need to be able to demonstrate the following: Minimum 1 year's experience within an IT support role Experience supporting Microsoft-based desktop environments Familiarity with hardware troubleshooting and system maintenance Knowledge of helpdesk ticketing systems would be advantageous You will be responsible for the following: Provide 1st and 2nd line technical support to end users Diagnose and resolve hardware, software, and system issues Install, configure, and maintain desktop, laptop, and network equipment Monitor and manage IT helpdesk tickets, ensuring SLAs are achieved Maintain IT asset and equipment inventories Support software licensing and compliance requirements Perform hardware upgrades, repairs, and system maintenance Create and maintain technical documentation and knowledge base articles Deliver user training and guidance on internal IT systems Support IT security, compliance, and best practice initiatives This is an opportunity to join a stable, well-established organisation, working within a varied and hands-on technical role. An opportunity to further develop your IT career in a supportive and collaborative team environment. For a confidential conversation, apply with an up-to-date CV.
IT Technician Llanelli - On site 30,000 - 32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems? This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems. You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments. The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 31, 2026
Full time
IT Technician Llanelli - On site 30,000 - 32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems? This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems. You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments. The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
IT Technician / IT Support Technician Hybrid Role - Burton-On-Trent 26,000 to 29,000 + Further Training + 34 Days Holiday + Enhanced Pension scheme + Career Progression + Benefits Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community. In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the service desk and also face-to-face on sites across the area. The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Any experience in the education sector is highly beneficial. This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site in the local area The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Any experience in the education sector highly beneficial but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 31, 2026
Full time
IT Technician / IT Support Technician Hybrid Role - Burton-On-Trent 26,000 to 29,000 + Further Training + 34 Days Holiday + Enhanced Pension scheme + Career Progression + Benefits Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community. In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the service desk and also face-to-face on sites across the area. The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Any experience in the education sector is highly beneficial. This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site in the local area The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Any experience in the education sector highly beneficial but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Remote Print IT Support Engineer 36,000 - 40,000 + Training + Remote Working + Benefits Remote Are you a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? In this role you will you be responsible for repairing, servicing and maintaining a wide range of scanning, printing and imaging equipment entirely remotely across office & school environments. You will responsible for print management administration, customer service, system monitoring and adhering to security and compliance regulations. This role operates from 8am-5PM with 1hr lunchbreak Monday-Friday with occasional participation in on-call support. This company are well established primarily across the South East, having multiple repeat clients who have been with them for decades. They continue to grow off their great reputation, and are looking for an experienced Printer Technician to join their them. They service across a range of sectors including commercial, corporate and educational environments. This position would suit a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? The Role: Servicing and repairing printing management systems Remote IT support Customer service, system monitoring, security and compliance Monday to Friday, 8:00AM - 5:00PM, 1hr Lunch The Person: Printer, Scanner, Photocopier IT, Engineer or similar Looking to provide support remotely for print management solutions Able to work remotely Job Reference: BBBH26461 Scanner, Printer, Photocopier, Copier, MFD, Engineer, IT, Technician, Print, Service, Field, Technician, Sharp, HP, Epsom, Repair, Kingston, Twickenham, Wimbledon, Surrey, IT, 1st line support, 2nd line support, Remote, Technician. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Jul 31, 2026
Full time
Remote Print IT Support Engineer 36,000 - 40,000 + Training + Remote Working + Benefits Remote Are you a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? In this role you will you be responsible for repairing, servicing and maintaining a wide range of scanning, printing and imaging equipment entirely remotely across office & school environments. You will responsible for print management administration, customer service, system monitoring and adhering to security and compliance regulations. This role operates from 8am-5PM with 1hr lunchbreak Monday-Friday with occasional participation in on-call support. This company are well established primarily across the South East, having multiple repeat clients who have been with them for decades. They continue to grow off their great reputation, and are looking for an experienced Printer Technician to join their them. They service across a range of sectors including commercial, corporate and educational environments. This position would suit a Printer Technician or IT Support Engineer or similar looking for an autonomous role offering a great work-life balance with remote working and regular hours offering IT support for print management solutions across multiple sectors? The Role: Servicing and repairing printing management systems Remote IT support Customer service, system monitoring, security and compliance Monday to Friday, 8:00AM - 5:00PM, 1hr Lunch The Person: Printer, Scanner, Photocopier IT, Engineer or similar Looking to provide support remotely for print management solutions Able to work remotely Job Reference: BBBH26461 Scanner, Printer, Photocopier, Copier, MFD, Engineer, IT, Technician, Print, Service, Field, Technician, Sharp, HP, Epsom, Repair, Kingston, Twickenham, Wimbledon, Surrey, IT, 1st line support, 2nd line support, Remote, Technician. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
IT Support Technician Location: Dewsbury (with frequent UK travel) An established business is looking for an IT Support Technician to join their IT team based in Dewsbury. You'll take ownership of first line support while also assisting the IT service desk with second line support. This is a genuine development role, offering the successful candidate the opportunity to upskill and grow alongside an established team. Please note the position involves frequent travel across the UK to depot sites. Key Responsibilities Support end users via helpdesk tools and telephone Configuration and implementation of hardware and software Liaise with third party software and hardware support companies Contribute to the development and documentation of solutions, processes and procedures Laptop builds and repairs Administration of the mobile phone suite What You'll Need Experience of building and repairing laptops Prior experience across both 1st and 2nd line support Any experience of Microsoft 365 or Active Directory Strong stakeholder management skills Ability to work independently Willingness and ability to travel across the UK What's on Offer A competitive basic salary and package Great health and wellbeing packages A strong pension scheme This is an urgent requirement, so early applications are encouraged. Apply now or get in touch for a confidential conversation.
Jul 30, 2026
Full time
IT Support Technician Location: Dewsbury (with frequent UK travel) An established business is looking for an IT Support Technician to join their IT team based in Dewsbury. You'll take ownership of first line support while also assisting the IT service desk with second line support. This is a genuine development role, offering the successful candidate the opportunity to upskill and grow alongside an established team. Please note the position involves frequent travel across the UK to depot sites. Key Responsibilities Support end users via helpdesk tools and telephone Configuration and implementation of hardware and software Liaise with third party software and hardware support companies Contribute to the development and documentation of solutions, processes and procedures Laptop builds and repairs Administration of the mobile phone suite What You'll Need Experience of building and repairing laptops Prior experience across both 1st and 2nd line support Any experience of Microsoft 365 or Active Directory Strong stakeholder management skills Ability to work independently Willingness and ability to travel across the UK What's on Offer A competitive basic salary and package Great health and wellbeing packages A strong pension scheme This is an urgent requirement, so early applications are encouraged. Apply now or get in touch for a confidential conversation.
1st Line IT Support Technician Location: Boroughbridge, North Yorkshire Salary: 25,000 - 28,000 Hours: Monday to Friday, 9:00am - 5:00pm (40 hours per week) Looking for your next step in IT Support? An established and growing business in Boroughbridge, North Yorkshire , is looking to welcome a 1st Line IT Support Technician to its internal IT team. Offering a salary of 25,000 - 28,000 and Monday to Friday hours of 9:00am - 5:00pm (40 hours per week) , this is an excellent opportunity to develop your technical skills within a supportive and forward-thinking IT environment. This is far more than a traditional helpdesk role. You'll provide first-line support to users across the business while gaining hands-on exposure to infrastructure, networking, virtualisation and security technologies. Working alongside experienced IT professionals, you'll have the opportunity to develop your technical skills and build a long-term career within a supportive environment. What you'll be doing Providing 1st Line IT support to users across the business, with opportunities to assist on 2nd Line support issues Diagnosing and resolving hardware, software and user account issues Supporting Windows 11 desktops and laptops Assisting with Windows Server and Hyper-V administration Supporting networking infrastructure and Wi-Fi connectivity Helping maintain SonicWall firewalls and endpoint security solutions Supporting Android tablets, CCTV, access control and time and attendance systems Assisting with IT infrastructure maintenance and continuous improvement projects Delivering excellent face-to-face and remote customer support What we're looking for We're looking for someone with previous experience in an IT support environment who enjoys solving problems and delivering excellent customer service. Ideally, you'll have exposure to: Windows 11 Windows Server Hyper-V Networking fundamentals Hardware support and troubleshooting General IT infrastructure Endpoint security solutions Experience with SonicWall firewalls, CCTV or access control systems would be beneficial but isn't essential, as training and development will be provided. What's on offer? Excellent opportunities to develop into Infrastructure and 2nd Line Support Exposure to a broad and varied IT environment Supportive team with ongoing training and development 30 days holiday (inclusive of Bank Holidays) Healthcare benefit On-site parking Long-term career progression within an established business If you're looking to develop your IT career in a role that offers genuine technical variety and excellent learning opportunities, we'd love to hear from you.
Jul 30, 2026
Full time
1st Line IT Support Technician Location: Boroughbridge, North Yorkshire Salary: 25,000 - 28,000 Hours: Monday to Friday, 9:00am - 5:00pm (40 hours per week) Looking for your next step in IT Support? An established and growing business in Boroughbridge, North Yorkshire , is looking to welcome a 1st Line IT Support Technician to its internal IT team. Offering a salary of 25,000 - 28,000 and Monday to Friday hours of 9:00am - 5:00pm (40 hours per week) , this is an excellent opportunity to develop your technical skills within a supportive and forward-thinking IT environment. This is far more than a traditional helpdesk role. You'll provide first-line support to users across the business while gaining hands-on exposure to infrastructure, networking, virtualisation and security technologies. Working alongside experienced IT professionals, you'll have the opportunity to develop your technical skills and build a long-term career within a supportive environment. What you'll be doing Providing 1st Line IT support to users across the business, with opportunities to assist on 2nd Line support issues Diagnosing and resolving hardware, software and user account issues Supporting Windows 11 desktops and laptops Assisting with Windows Server and Hyper-V administration Supporting networking infrastructure and Wi-Fi connectivity Helping maintain SonicWall firewalls and endpoint security solutions Supporting Android tablets, CCTV, access control and time and attendance systems Assisting with IT infrastructure maintenance and continuous improvement projects Delivering excellent face-to-face and remote customer support What we're looking for We're looking for someone with previous experience in an IT support environment who enjoys solving problems and delivering excellent customer service. Ideally, you'll have exposure to: Windows 11 Windows Server Hyper-V Networking fundamentals Hardware support and troubleshooting General IT infrastructure Endpoint security solutions Experience with SonicWall firewalls, CCTV or access control systems would be beneficial but isn't essential, as training and development will be provided. What's on offer? Excellent opportunities to develop into Infrastructure and 2nd Line Support Exposure to a broad and varied IT environment Supportive team with ongoing training and development 30 days holiday (inclusive of Bank Holidays) Healthcare benefit On-site parking Long-term career progression within an established business If you're looking to develop your IT career in a role that offers genuine technical variety and excellent learning opportunities, we'd love to hear from you.
IT Technician Fully onsite We are currently recruiting for an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment. Working closely with the IT Manager, you will play a key role in ensuring the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while helping to maintain a secure and reliable IT environment. Key Responsibilities Provide high-quality 1st and 2nd line IT support across the school. Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure. Administer Microsoft 365 services and support end users. Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services. Support Microsoft Teams and SharePoint within a classroom environment. Deploy and manage devices using SCCM, Intune and Windows Autopilot. Support VMware virtual server infrastructure. Maintain Windows Server and desktop operating systems. Assist with data protection, cyber security and safeguarding compliance. Produce and maintain clear technical documentation and user guides. Keep up to date with emerging technologies and developments within the education sector. Skills & Experience We're looking for someone who has: Previous experience in a Senior IT Technician or similar IT Support role. Excellent customer service and communication skills. Strong Microsoft 365 administration experience. Experience with Azure Active Directory and on-premises Active Directory. Knowledge of Microsoft Teams and SharePoint administration. Experience with SCCM, Intune and Windows Autopilot. VMware virtualisation experience. Good understanding of Windows Server and Windows desktop operating systems. Strong awareness of cyber security and data protection best practices. The ability to create and maintain high-quality technical documentation. Fluent written and spoken English. IT Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jul 30, 2026
Full time
IT Technician Fully onsite We are currently recruiting for an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment. Working closely with the IT Manager, you will play a key role in ensuring the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while helping to maintain a secure and reliable IT environment. Key Responsibilities Provide high-quality 1st and 2nd line IT support across the school. Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure. Administer Microsoft 365 services and support end users. Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services. Support Microsoft Teams and SharePoint within a classroom environment. Deploy and manage devices using SCCM, Intune and Windows Autopilot. Support VMware virtual server infrastructure. Maintain Windows Server and desktop operating systems. Assist with data protection, cyber security and safeguarding compliance. Produce and maintain clear technical documentation and user guides. Keep up to date with emerging technologies and developments within the education sector. Skills & Experience We're looking for someone who has: Previous experience in a Senior IT Technician or similar IT Support role. Excellent customer service and communication skills. Strong Microsoft 365 administration experience. Experience with Azure Active Directory and on-premises Active Directory. Knowledge of Microsoft Teams and SharePoint administration. Experience with SCCM, Intune and Windows Autopilot. VMware virtualisation experience. Good understanding of Windows Server and Windows desktop operating systems. Strong awareness of cyber security and data protection best practices. The ability to create and maintain high-quality technical documentation. Fluent written and spoken English. IT Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Technician (1st & 2nd Line) 28,000- 35,000 On-Site 5 Days (Near Colchester) This is an excellent opportunity for an experienced 1st & 2nd Line IT Technician looking to broaden their technical exposure and take the next step in their career. Joining a growing organisation, you'll play a key role in supporting users, maintaining critical systems, and developing your skills across Microsoft cloud technologies and business applications. Please note, this role is based on site 5-days near Colchester. Key Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions and access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/or 2nd Line IT Support role Experience supporting Microsoft 365 environments Knowledge of Azure and Entra ID administration Experience working with service desk or ITSM ticketing systems Strong troubleshooting skills across hardware, software and remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business Apply Now!
Jul 30, 2026
Full time
IT Technician (1st & 2nd Line) 28,000- 35,000 On-Site 5 Days (Near Colchester) This is an excellent opportunity for an experienced 1st & 2nd Line IT Technician looking to broaden their technical exposure and take the next step in their career. Joining a growing organisation, you'll play a key role in supporting users, maintaining critical systems, and developing your skills across Microsoft cloud technologies and business applications. Please note, this role is based on site 5-days near Colchester. Key Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions and access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/or 2nd Line IT Support role Experience supporting Microsoft 365 environments Knowledge of Azure and Entra ID administration Experience working with service desk or ITSM ticketing systems Strong troubleshooting skills across hardware, software and remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business Apply Now!
IT Support Technician - Stoke on Trent On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician . As a IT Support Technician , you will provide 1st/2nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing expert assistance when needed. Provide on-site support to customers, resolving issues, offering consultations, and conducting proactive maintenance as required. Monitor alerts from customer systems, with a focus on servers and backup systems, and promptly address any issues. Maintain accurate and up-to-date customer technical documentation. Continuously develop your skillset to stay updated with emerging technologies and trends. Contribute to the professional growth and development of Junior Engineers by providing guidance and support. Skills and Experience: Ideally, a minimum of 1 years experience in a 1st/2nd line IT support role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for a 1st/2nd Line IT Support Technician to join a company that strongly believes in the development of its employees, and you will be rewarded with the following benefits: A dynamic and collaborative work environment Opportunities for professional development and training. IT Support Technician - Stoke on Trent
Jul 30, 2026
Full time
IT Support Technician - Stoke on Trent On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician . As a IT Support Technician , you will provide 1st/2nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing expert assistance when needed. Provide on-site support to customers, resolving issues, offering consultations, and conducting proactive maintenance as required. Monitor alerts from customer systems, with a focus on servers and backup systems, and promptly address any issues. Maintain accurate and up-to-date customer technical documentation. Continuously develop your skillset to stay updated with emerging technologies and trends. Contribute to the professional growth and development of Junior Engineers by providing guidance and support. Skills and Experience: Ideally, a minimum of 1 years experience in a 1st/2nd line IT support role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for a 1st/2nd Line IT Support Technician to join a company that strongly believes in the development of its employees, and you will be rewarded with the following benefits: A dynamic and collaborative work environment Opportunities for professional development and training. IT Support Technician - Stoke on Trent
IT Technician / IT Support Technician Site based, commutable from Ilford, Woodford, Chadwell Heath, Fairlop, Wanstead and surrounding areas. 30,000 to 33,500 + Further Training + Career Progression + Excellent Benefits Excellent opportunity for an IT Technician to join a leading school in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community, where you will gain further training and have the ability to progress into senior roles in future. In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Any experience in the education sector is highly beneficial. This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site in Ilford The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Any experience in the education sector highly beneficial but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 29, 2026
Full time
IT Technician / IT Support Technician Site based, commutable from Ilford, Woodford, Chadwell Heath, Fairlop, Wanstead and surrounding areas. 30,000 to 33,500 + Further Training + Career Progression + Excellent Benefits Excellent opportunity for an IT Technician to join a leading school in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community, where you will gain further training and have the ability to progress into senior roles in future. In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Any experience in the education sector is highly beneficial. This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site in Ilford The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Any experience in the education sector highly beneficial but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
IT Technician Location: Swindon Hybrid field-based & helpdesk support Salary: Up to £32,000 + Benefits Benefits: 25 days holiday, pension, mileage expenses, training & development, sick pay, free parking and more. Our client, a leading managed IT services provider, is looking for an IT Technician to join their growing support team. This is a varied role that combines field-based support across both education and commercial clients with remote helpdesk support, giving you exposure to a broad range of technologies and environments. No two days are the same, you could be resolving technical issues on-site at a primary school one day and supporting a commercial customer from the helpdesk the next. This is an excellent opportunity for someone who enjoys hands-on IT support, building strong customer relationships, and working across multiple client environments while developing their technical skills. What you'll do Provide 1st and 2nd line IT support for education and commercial customers. Deliver a mixture of on-site field support and remote helpdesk support. Troubleshoot hardware, software, networking and AV issues. Support Windows 10/11, macOS, Microsoft 365, Intune, Active Directory and cloud services. Install, configure and image desktops, laptops, iPads and other devices. Manage user accounts, onboarding and offboarding activities. Perform routine system maintenance, antivirus checks and security monitoring. Maintain accurate documentation, asset records and helpdesk tickets. Liaise with third-party suppliers to resolve technical issues efficiently. Manage your own support queue, ensuring tickets are resolved professionally and within agreed SLAs. You'll work closely with internal engineers, the helpdesk team and a wide variety of clients, delivering a high standard of technical support while ensuring technology remains reliable, secure and fit for purpose. What we're looking for Minimum 2 years' experience in an IT support role. Strong knowledge of Windows 10/11, macOS and Microsoft 365. Experience with Active Directory, Intune and printer support. Good understanding of wired and wireless networking. Excellent troubleshooting and customer service skills. Strong organisational skills with the ability to manage your own workload. Professional communication skills and confidence working with a diverse client base. A proactive approach with a willingness to learn and develop. Full UK driving licence and access to your own vehicle. Desirable experience VLANs, VPNs and QoS. Backup solutions and monitoring. Cloud-managed antivirus and anti-spam platforms. Network cabling. Basic server administration. Why join? Enjoy a varied role supporting both education and commercial organisations. Gain experience across field engineering and helpdesk support. Join a collaborative and growing IT services business with a strong team culture. Access ongoing training and genuine career progression opportunities. Benefit from 25 days' holiday, pension, sick pay, mileage expenses, company events, employee discounts and free parking. Apply now to join a growing IT team where you'll develop your technical expertise while supporting a diverse range of customers.
Jul 29, 2026
Full time
IT Technician Location: Swindon Hybrid field-based & helpdesk support Salary: Up to £32,000 + Benefits Benefits: 25 days holiday, pension, mileage expenses, training & development, sick pay, free parking and more. Our client, a leading managed IT services provider, is looking for an IT Technician to join their growing support team. This is a varied role that combines field-based support across both education and commercial clients with remote helpdesk support, giving you exposure to a broad range of technologies and environments. No two days are the same, you could be resolving technical issues on-site at a primary school one day and supporting a commercial customer from the helpdesk the next. This is an excellent opportunity for someone who enjoys hands-on IT support, building strong customer relationships, and working across multiple client environments while developing their technical skills. What you'll do Provide 1st and 2nd line IT support for education and commercial customers. Deliver a mixture of on-site field support and remote helpdesk support. Troubleshoot hardware, software, networking and AV issues. Support Windows 10/11, macOS, Microsoft 365, Intune, Active Directory and cloud services. Install, configure and image desktops, laptops, iPads and other devices. Manage user accounts, onboarding and offboarding activities. Perform routine system maintenance, antivirus checks and security monitoring. Maintain accurate documentation, asset records and helpdesk tickets. Liaise with third-party suppliers to resolve technical issues efficiently. Manage your own support queue, ensuring tickets are resolved professionally and within agreed SLAs. You'll work closely with internal engineers, the helpdesk team and a wide variety of clients, delivering a high standard of technical support while ensuring technology remains reliable, secure and fit for purpose. What we're looking for Minimum 2 years' experience in an IT support role. Strong knowledge of Windows 10/11, macOS and Microsoft 365. Experience with Active Directory, Intune and printer support. Good understanding of wired and wireless networking. Excellent troubleshooting and customer service skills. Strong organisational skills with the ability to manage your own workload. Professional communication skills and confidence working with a diverse client base. A proactive approach with a willingness to learn and develop. Full UK driving licence and access to your own vehicle. Desirable experience VLANs, VPNs and QoS. Backup solutions and monitoring. Cloud-managed antivirus and anti-spam platforms. Network cabling. Basic server administration. Why join? Enjoy a varied role supporting both education and commercial organisations. Gain experience across field engineering and helpdesk support. Join a collaborative and growing IT services business with a strong team culture. Access ongoing training and genuine career progression opportunities. Benefit from 25 days' holiday, pension, sick pay, mileage expenses, company events, employee discounts and free parking. Apply now to join a growing IT team where you'll develop your technical expertise while supporting a diverse range of customers.
IT Support Engineer Skelmersdale Permanent Office Based Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords? Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth. As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters. This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects. The Role Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate. Responsibilities include: Delivering 1st and 2nd Line IT support Supporting Microsoft Windows desktop and server environments Managing Microsoft 365 and Active Directory Monitoring infrastructure, backups and security Supporting Hyper-V and virtual environments Assisting with SQL databases and business systems Administering telephony platforms Working on hardware refreshes and infrastructure projects Maintaining documentation and IT standards Helping drive continuous improvement across the IT function We're looking for someone with experience of: IT Support Engineer IT Technician 2nd Line Support Service Desk Microsoft Windows Windows Server Active Directory Microsoft 365 Hyper-V SQL Networking ITSM platforms Why Join? This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.
Jul 28, 2026
Full time
IT Support Engineer Skelmersdale Permanent Office Based Looking for a support role where you can genuinely develop your infrastructure skills rather than simply reset passwords? Our client is one of the UK's largest specialist management organisations, operating nationally and investing significantly in technology, digital transformation and business growth. As their internal IT function continues to expand, they're looking for an experienced IT Support Engineer to become a key member of their technology team based at their Skelmersdale headquarters. This is a broad technical position offering exposure across infrastructure, end-user computing, Microsoft technologies, telephony, networking and business systems, alongside involvement in ongoing IT improvement projects. The Role Reporting into the Infrastructure Manager, you'll support users across the organisation whilst helping maintain and improve the company's technology estate. Responsibilities include: Delivering 1st and 2nd Line IT support Supporting Microsoft Windows desktop and server environments Managing Microsoft 365 and Active Directory Monitoring infrastructure, backups and security Supporting Hyper-V and virtual environments Assisting with SQL databases and business systems Administering telephony platforms Working on hardware refreshes and infrastructure projects Maintaining documentation and IT standards Helping drive continuous improvement across the IT function We're looking for someone with experience of: IT Support Engineer IT Technician 2nd Line Support Service Desk Microsoft Windows Windows Server Active Directory Microsoft 365 Hyper-V SQL Networking ITSM platforms Why Join? This is a fantastic opportunity to join a stable, growing organisation where technology is viewed as a genuine business enabler rather than simply a support function. You'll gain exposure to a broad technical environment, work closely with experienced IT leadership and contribute towards projects that directly impact the wider business. As the company continues to grow through investment and acquisition, there will be genuine opportunities to develop your career alongside it.
IT Service Desk Analyst (1st/2nd Line Support) We are looking for a proactive and customer-focused IT Service Desk Analyst to join our busy Incident Management team. In this role, you will provide 1st and 2nd Line remote support for EPOS systems and associated applications across a large multi-site estate. You will be responsible for diagnosing, troubleshooting, and resolving technical issues, ensuring minimal disruption to business operations while delivering exceptional customer service. Key Responsibilities Provide 1st and 2nd Line IT support for EPOS systems and related technologies. Diagnose and resolve hardware, software, and network-related incidents. Troubleshoot and investigate connectivity issues across WAN, LAN, and associated infrastructure. Log, track, and manage incidents through to resolution within agreed service levels. Escalate complex issues to relevant support teams when required. Communicate effectively with customers, providing regular updates and managing expectations. Contribute to continuous improvement initiatives and knowledge-sharing across the team. About You To be successful in this role, you will have: At least 1 year of experience working within an IT support or Service Desk environment. Previous experience in a customer-facing role with a strong focus on service delivery. Basic understanding of network troubleshooting, including WAN and LAN environments. Good knowledge of IT concepts, systems, and technical terminology. Strong analytical and problem-solving skills with a methodical approach to issue resolution. Excellent written and verbal communication skills. The ability to prioritise workload and work effectively in a fast-paced support environment. Desirable Skills Experience supporting EPOS systems or retail technology environments. Exposure to incident management tools and ticketing systems. Knowledge of Microsoft operating systems and common business applications. What We Offer Competitive salary and benefits package. Ongoing training and professional development opportunities. Supportive team environment. Opportunity to work with a leading technology and support function.
Jul 28, 2026
Seasonal
IT Service Desk Analyst (1st/2nd Line Support) We are looking for a proactive and customer-focused IT Service Desk Analyst to join our busy Incident Management team. In this role, you will provide 1st and 2nd Line remote support for EPOS systems and associated applications across a large multi-site estate. You will be responsible for diagnosing, troubleshooting, and resolving technical issues, ensuring minimal disruption to business operations while delivering exceptional customer service. Key Responsibilities Provide 1st and 2nd Line IT support for EPOS systems and related technologies. Diagnose and resolve hardware, software, and network-related incidents. Troubleshoot and investigate connectivity issues across WAN, LAN, and associated infrastructure. Log, track, and manage incidents through to resolution within agreed service levels. Escalate complex issues to relevant support teams when required. Communicate effectively with customers, providing regular updates and managing expectations. Contribute to continuous improvement initiatives and knowledge-sharing across the team. About You To be successful in this role, you will have: At least 1 year of experience working within an IT support or Service Desk environment. Previous experience in a customer-facing role with a strong focus on service delivery. Basic understanding of network troubleshooting, including WAN and LAN environments. Good knowledge of IT concepts, systems, and technical terminology. Strong analytical and problem-solving skills with a methodical approach to issue resolution. Excellent written and verbal communication skills. The ability to prioritise workload and work effectively in a fast-paced support environment. Desirable Skills Experience supporting EPOS systems or retail technology environments. Exposure to incident management tools and ticketing systems. Knowledge of Microsoft operating systems and common business applications. What We Offer Competitive salary and benefits package. Ongoing training and professional development opportunities. Supportive team environment. Opportunity to work with a leading technology and support function.
IS Technical Support Analyst - Hull - up to 32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support / Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we'd love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 27, 2026
Full time
IS Technical Support Analyst - Hull - up to 32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support / Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we'd love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: IT Helpdesk and Field Maintenance Engineer Location: Bridgend Salary: 30,000 - 35,000 per year Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) - Weekend "On-Call" Rota Who are we: Flotek Group are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face, on site support. The successful candidate will be responsible for troubleshooting, supporting, and maintaining IT systems both remotely and on customer sites. This role is primarily office-based, with regular site visits to partner premises when issues require hands-on intervention. A company vehicle will be provided for on-site work. Participation in a pre planned, rota based on call service, providing technical support during scheduled weekends will be required as part of this role. Please Note: we are required to carry out a DBS check for every open vacancy. Key Responsibilities: Respond to user enquiries and provide technical support through various channels such as phone, email, chat and on-site face-to-face. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Attend partner sites to diagnose and repair services when needed, including ticket escalations, Maintenance tasks (PC Rebuild, fault diagnosis, PC repair) and installations/setup of small projects works (Laptop delivery/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install and configure software applications and operating systems. Prioritise and categorise tickets based on urgency and impact. Create documentation and knowledge base articles to assist users in resolving common issues. Ensure all open cases are updated with relevant information and customers are regularly updated. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. What We're looking for: A 2nd/3rd line ICT background with service desk experience preferred. Comfortable supporting partners remotely and on-site. Solid customer service experience with excellent verbal and written communication skills. Loves working as part of a team. Comfortable using CRMs and documentation solutions. Where required, you will work scheduled weekend and bank holiday shifts (08:30 - 17:00), planned and communicated in advance as part of a rota. Full UK driving licence. Benefits: Competitive salary of 30,000 - 35,000 per annum (experience depending). EMI Share Equity Scheme - own a slice of the Purple Pie. Day off for your birthday. Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts through Perkbox. Social events and team building opportunities. Additional leave. Employee discount. Free On-site parking. Store discount. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, 1st Line IT Technician, Field IT Support Engineer, Field IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Service Desk Support, IT Customer Service Technician, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.
Jul 25, 2026
Full time
Job Title: IT Helpdesk and Field Maintenance Engineer Location: Bridgend Salary: 30,000 - 35,000 per year Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) - Weekend "On-Call" Rota Who are we: Flotek Group are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face, on site support. The successful candidate will be responsible for troubleshooting, supporting, and maintaining IT systems both remotely and on customer sites. This role is primarily office-based, with regular site visits to partner premises when issues require hands-on intervention. A company vehicle will be provided for on-site work. Participation in a pre planned, rota based on call service, providing technical support during scheduled weekends will be required as part of this role. Please Note: we are required to carry out a DBS check for every open vacancy. Key Responsibilities: Respond to user enquiries and provide technical support through various channels such as phone, email, chat and on-site face-to-face. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Attend partner sites to diagnose and repair services when needed, including ticket escalations, Maintenance tasks (PC Rebuild, fault diagnosis, PC repair) and installations/setup of small projects works (Laptop delivery/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install and configure software applications and operating systems. Prioritise and categorise tickets based on urgency and impact. Create documentation and knowledge base articles to assist users in resolving common issues. Ensure all open cases are updated with relevant information and customers are regularly updated. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. What We're looking for: A 2nd/3rd line ICT background with service desk experience preferred. Comfortable supporting partners remotely and on-site. Solid customer service experience with excellent verbal and written communication skills. Loves working as part of a team. Comfortable using CRMs and documentation solutions. Where required, you will work scheduled weekend and bank holiday shifts (08:30 - 17:00), planned and communicated in advance as part of a rota. Full UK driving licence. Benefits: Competitive salary of 30,000 - 35,000 per annum (experience depending). EMI Share Equity Scheme - own a slice of the Purple Pie. Day off for your birthday. Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts through Perkbox. Social events and team building opportunities. Additional leave. Employee discount. Free On-site parking. Store discount. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, 1st Line IT Technician, Field IT Support Engineer, Field IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Service Desk Support, IT Customer Service Technician, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.
Renault Retail Group UK Ltd
Townfield, County Durham
Vehicle Technician / MOT Tester No Weekends! Renault Van Centre Hayes - UB3 £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our workshop at Renault Van Centre Hayes, located on the Silverdale Industrial Estate, opposite the Royal Mail depot. You ll be working in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Technician who takes pride in high?quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8am 5pm with a 30?minute lunch break Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
Jul 09, 2026
Full time
Vehicle Technician / MOT Tester No Weekends! Renault Van Centre Hayes - UB3 £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our workshop at Renault Van Centre Hayes, located on the Silverdale Industrial Estate, opposite the Royal Mail depot. You ll be working in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Technician who takes pride in high?quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8am 5pm with a 30?minute lunch break Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
EAC Consulting Group
Milton Keynes, Buckinghamshire
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
Oct 08, 2025
Full time
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Oct 07, 2025
Full time
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
IT Support Technician (MSP / Education) 26,000 - 30,000 + Training + Progression + Expenses Covered + Local Patch Swindon Are you an IT Support Technician or similar looking to receive continuous training in an MSP environment, working for a company with excellent progression pathways into Project Management and Team Leader positions while you develop your technical skills? This company, established 20+ years ago have since grown to a tight-knit team. They offer IT Support services for a range of clients and due to winning a large contract, they are looking to add an IT Support Technician to their team to take on and manage 10 schools and Multi Academy Trusts in the Swindon area. In this role you will provide a high level of customer service as you visit clients across Swindon. You will provide 1st and 2nd Line support, solving hardware and software issues for ICT and AV tech. This role would suit an IT Support Technician, looking for a role within a dynamic IT Services business offering training and progression so you can confidently further your career within a tight-knit business. The Role: Providing IT Support to schools. 1st / 2nd Line Support. Swindon patch. Monday - Friday (8am - 4pm) The Person: IT Support Technician. Commutable to sites around Swindon. Reference: BBBH21637 If you're interested in this role, click ' apply now ' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 07, 2025
Full time
IT Support Technician (MSP / Education) 26,000 - 30,000 + Training + Progression + Expenses Covered + Local Patch Swindon Are you an IT Support Technician or similar looking to receive continuous training in an MSP environment, working for a company with excellent progression pathways into Project Management and Team Leader positions while you develop your technical skills? This company, established 20+ years ago have since grown to a tight-knit team. They offer IT Support services for a range of clients and due to winning a large contract, they are looking to add an IT Support Technician to their team to take on and manage 10 schools and Multi Academy Trusts in the Swindon area. In this role you will provide a high level of customer service as you visit clients across Swindon. You will provide 1st and 2nd Line support, solving hardware and software issues for ICT and AV tech. This role would suit an IT Support Technician, looking for a role within a dynamic IT Services business offering training and progression so you can confidently further your career within a tight-knit business. The Role: Providing IT Support to schools. 1st / 2nd Line Support. Swindon patch. Monday - Friday (8am - 4pm) The Person: IT Support Technician. Commutable to sites around Swindon. Reference: BBBH21637 If you're interested in this role, click ' apply now ' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) - 12mths My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role - due to start in January - can be described as follows: Role Summary/Description: Onsite Support handles all IT hardware devices and support all IT services my clients location. The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams. The most common roles of OSS in Normal Secure are mentioned below: Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management. Networking support such as Patching and Debugging. Interact with end-users for requests/incidents and follow up with users via teams/mail. Hardware repair support including offer request & data migration support. Printer support (Toner/Drum/Wastebin replacement) & repair support (call vendor and support technician). Installing and decommissioning of hardware (laptop/Servers/network/video conference equipment). Handling all IT waste disposal. Job Responsibility: Following activities are part of the job: Working on incidents and tasks in our ticketing system. Installation of new end-user devices and data migration support. Inventory & Stock Management. Remote support co-ordination and assistance of deployment and decommissioning. Installation, transfer and decommission of Servers and network equipment. Network support (Patching & Debugging). Printer support (Toner/Drum/Wastebin replacement). Support for global projects that are getting implemented at the site level. Creation and review of knowledge base articles for our end-users. Hardware and software support for non-standard devices ie digital signage systems. Hardware and installation support for audio/video equipment in meeting rooms. Installation and maintenance of devices and equipment located in the server room. Meeting room/event support. Assist VIP support with local problems/topics. If this exciting opportunity could be of interest - please let me know ASAP. Interviews can be arranged on short notice.
Oct 06, 2025
Contractor
IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) - 12mths My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role - due to start in January - can be described as follows: Role Summary/Description: Onsite Support handles all IT hardware devices and support all IT services my clients location. The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams. The most common roles of OSS in Normal Secure are mentioned below: Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management. Networking support such as Patching and Debugging. Interact with end-users for requests/incidents and follow up with users via teams/mail. Hardware repair support including offer request & data migration support. Printer support (Toner/Drum/Wastebin replacement) & repair support (call vendor and support technician). Installing and decommissioning of hardware (laptop/Servers/network/video conference equipment). Handling all IT waste disposal. Job Responsibility: Following activities are part of the job: Working on incidents and tasks in our ticketing system. Installation of new end-user devices and data migration support. Inventory & Stock Management. Remote support co-ordination and assistance of deployment and decommissioning. Installation, transfer and decommission of Servers and network equipment. Network support (Patching & Debugging). Printer support (Toner/Drum/Wastebin replacement). Support for global projects that are getting implemented at the site level. Creation and review of knowledge base articles for our end-users. Hardware and software support for non-standard devices ie digital signage systems. Hardware and installation support for audio/video equipment in meeting rooms. Installation and maintenance of devices and equipment located in the server room. Meeting room/event support. Assist VIP support with local problems/topics. If this exciting opportunity could be of interest - please let me know ASAP. Interviews can be arranged on short notice.
