As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Aug 02, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Jackson Hogg Ltd
Newcastle Upon Tyne, Tyne And Wear
Customer Services Manager Newcastle (hybrid working after probation passed) We are delighted to be supporting this renowned North East organisation in their search for a proactive and customer-focused Customer Services Manager to lead their close-knit Customer Services team. This is a hands-on management role where you will oversee a team of two Customer Services Advisors, ensuring exceptional service delivery across a high-volume environment. Whilst the team is small, the level of customer interaction and activity is significant, requiring a manager who can confidently balance operational priorities, lead from the front, and remain calm under pressure. You will play a crucial role in maintaining strong relationships with businesses, stakeholders and event participants, whilst continually seeking opportunities to improve processes, enhance customer experience and drive team performance. Working closely with colleagues across Marketing, Events and wider business teams, you will take a strategic "helicopter view" of customer service operations while remaining ready to roll up your sleeves and support the team whenever needed. Key Responsibilities will include (but not limited to): Lead, manage and develop a team of two Customer Services Advisors, providing direction, coaching and day-to-day support. Act as the primary escalation point for challenging situations and complex enquiries. Manage customer service operations within a busy, high-traffic environment, ensuring service standards are consistently maintained. Take ownership of the customer journey, identifying opportunities to streamline processes and improve efficiency. Review and analyse post-event reports, customer feedback and NPS (Net Promoter Score) data, using insights to drive continuous improvement. Work collaboratively with Marketing and Events Managers to ensure smooth delivery of events and initiatives. Serve as the main point of contact for businesses invited to participate in events and programmes. Respond to and resolve business-related challenges and queries in a professional and timely manner. Produce quarterly reports, maintain accurate records and ensure effective filing and documentation processes. Monitor team performance and workload, ensuring resources are allocated effectively. Support wider business operations and contribute positively to a collaborative "all hands on deck" culture. Criteria: We are looking for an organised, resilient and adaptable leader who thrives in a fast-paced environment. You will have: Previous experience managing or supervising a customer service team. Strong customer service and relationship management skills. A commercial mindset with the ability to balance customer needs with business objectives. An eye for process improvement and a genuine desire to make things work better. A positive, solutions-focused "let's do this" attitude. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Confidence working with data, reports and customer feedback metrics such as NPS scores. Strong communication skills and the ability to build relationships with both customers and internal stakeholders. The ability to remain calm, professional and effective under pressure. A hands-on leadership style and willingness to support the team whenever required. You'll be joining a supportive and collaborative team where everyone works together to achieve success. No two days are the same, and you'll have the opportunity to make a real impact by improving processes, enhancing customer experiences and helping shape the way they work. If you're an experienced customer service leader who enjoys juggling priorities, solving problems and bringing people together to deliver outstanding service, then we'd love to hear from you!
Jul 31, 2026
Full time
Customer Services Manager Newcastle (hybrid working after probation passed) We are delighted to be supporting this renowned North East organisation in their search for a proactive and customer-focused Customer Services Manager to lead their close-knit Customer Services team. This is a hands-on management role where you will oversee a team of two Customer Services Advisors, ensuring exceptional service delivery across a high-volume environment. Whilst the team is small, the level of customer interaction and activity is significant, requiring a manager who can confidently balance operational priorities, lead from the front, and remain calm under pressure. You will play a crucial role in maintaining strong relationships with businesses, stakeholders and event participants, whilst continually seeking opportunities to improve processes, enhance customer experience and drive team performance. Working closely with colleagues across Marketing, Events and wider business teams, you will take a strategic "helicopter view" of customer service operations while remaining ready to roll up your sleeves and support the team whenever needed. Key Responsibilities will include (but not limited to): Lead, manage and develop a team of two Customer Services Advisors, providing direction, coaching and day-to-day support. Act as the primary escalation point for challenging situations and complex enquiries. Manage customer service operations within a busy, high-traffic environment, ensuring service standards are consistently maintained. Take ownership of the customer journey, identifying opportunities to streamline processes and improve efficiency. Review and analyse post-event reports, customer feedback and NPS (Net Promoter Score) data, using insights to drive continuous improvement. Work collaboratively with Marketing and Events Managers to ensure smooth delivery of events and initiatives. Serve as the main point of contact for businesses invited to participate in events and programmes. Respond to and resolve business-related challenges and queries in a professional and timely manner. Produce quarterly reports, maintain accurate records and ensure effective filing and documentation processes. Monitor team performance and workload, ensuring resources are allocated effectively. Support wider business operations and contribute positively to a collaborative "all hands on deck" culture. Criteria: We are looking for an organised, resilient and adaptable leader who thrives in a fast-paced environment. You will have: Previous experience managing or supervising a customer service team. Strong customer service and relationship management skills. A commercial mindset with the ability to balance customer needs with business objectives. An eye for process improvement and a genuine desire to make things work better. A positive, solutions-focused "let's do this" attitude. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Confidence working with data, reports and customer feedback metrics such as NPS scores. Strong communication skills and the ability to build relationships with both customers and internal stakeholders. The ability to remain calm, professional and effective under pressure. A hands-on leadership style and willingness to support the team whenever required. You'll be joining a supportive and collaborative team where everyone works together to achieve success. No two days are the same, and you'll have the opportunity to make a real impact by improving processes, enhancing customer experiences and helping shape the way they work. If you're an experienced customer service leader who enjoys juggling priorities, solving problems and bringing people together to deliver outstanding service, then we'd love to hear from you!
TransUnion's Job Applicant Privacy Notice Team Overview As a Product Manager - Decisioning, you will support the development, growth, and ongoing management of decisioning products and partner relationships. Working closely with strategic partners, customers, and commercial teams, you will help shape product enhancements, deliver roadmap initiatives, and support product performance. This role reports to the Sr Director, Product Management and provides an excellent opportunity to develop skills in product strategy, partner management, customer engagement, and decisioning solutions. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities Support the development and execution of product strategies and roadmaps for decisioning products, partners, and services. Contribute to product discovery, proposition development, and business case creation for new enhancements and opportunities. Gather and analyse customer, partner, market, and competitor insights to identify opportunities for innovation and product improvement. Support the prioritisation and delivery of product initiatives, balancing customer needs, commercial objectives, business strategy, and technical considerations. Monitor product performance, including revenue, customer adoption, feature utilisation, retention, customer satisfaction, and churn. Build and maintain strong relationships with strategic partners and support roadmap alignment, governance activities, and issue resolution. Coordinate with internal and external stakeholders to support successful product delivery, implementation, and optimisation. Manage risks, dependencies, and issues impacting partner, product, or customer success. Support partner enablement through product training, communications, and go-to-market activities. Ensure products comply with governance standards, regulatory requirements, and quality frameworks while contributing to improvements in customer satisfaction and Net Promoter Score (NPS). Required Knowledge And Experiences Degree-level education or equivalent experience. Strong analytical, strategic thinking, and problem-solving skills, with the ability to prioritise competing demands. Commercial awareness with experience supporting performance against revenue, forecasting, and budget objectives. Understanding of market trends, customer needs, and emerging technologies, with an interest in innovation. Strong communication, stakeholder management, planning, and project management skills, with the ability to influence senior internal and external stakeholders. What's in it for you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days annual leave and bank holidays (increasing with service) Global paid wellness days off and a bonus day off to celebrate your birthday A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential or desirable skills that you can't quite tick off, don't let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together. Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) . Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Advisor, Product Management
Jul 31, 2026
Full time
TransUnion's Job Applicant Privacy Notice Team Overview As a Product Manager - Decisioning, you will support the development, growth, and ongoing management of decisioning products and partner relationships. Working closely with strategic partners, customers, and commercial teams, you will help shape product enhancements, deliver roadmap initiatives, and support product performance. This role reports to the Sr Director, Product Management and provides an excellent opportunity to develop skills in product strategy, partner management, customer engagement, and decisioning solutions. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities Support the development and execution of product strategies and roadmaps for decisioning products, partners, and services. Contribute to product discovery, proposition development, and business case creation for new enhancements and opportunities. Gather and analyse customer, partner, market, and competitor insights to identify opportunities for innovation and product improvement. Support the prioritisation and delivery of product initiatives, balancing customer needs, commercial objectives, business strategy, and technical considerations. Monitor product performance, including revenue, customer adoption, feature utilisation, retention, customer satisfaction, and churn. Build and maintain strong relationships with strategic partners and support roadmap alignment, governance activities, and issue resolution. Coordinate with internal and external stakeholders to support successful product delivery, implementation, and optimisation. Manage risks, dependencies, and issues impacting partner, product, or customer success. Support partner enablement through product training, communications, and go-to-market activities. Ensure products comply with governance standards, regulatory requirements, and quality frameworks while contributing to improvements in customer satisfaction and Net Promoter Score (NPS). Required Knowledge And Experiences Degree-level education or equivalent experience. Strong analytical, strategic thinking, and problem-solving skills, with the ability to prioritise competing demands. Commercial awareness with experience supporting performance against revenue, forecasting, and budget objectives. Understanding of market trends, customer needs, and emerging technologies, with an interest in innovation. Strong communication, stakeholder management, planning, and project management skills, with the ability to influence senior internal and external stakeholders. What's in it for you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days annual leave and bank holidays (increasing with service) Global paid wellness days off and a bonus day off to celebrate your birthday A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential or desirable skills that you can't quite tick off, don't let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together. Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) . Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Advisor, Product Management
Job Title: Heritage Consultant Location: Bourne End. Penguin Recruitment is delighted to be supporting a well-established Town Planning and Heritage Consultancy with a strong track record of supporting clients and landowners in successfully obtaining planning permission and delivering a wide range of development projects. The work focuses primarily on commercial and residential planning, with clients including hotel, restaurant and coffee shop operators, housebuilders, land promoters, breweries, banks, sports and leisure organisations, retailers, property developers, private healthcare providers, and housing associations. Role Overview We are seeking a knowledgeable and enthusiastic Heritage Consultant to support the continued growth of our heritage consultancy services. The successful candidate will provide expert advice on heritage and archaeological matters, working closely with planning colleagues, architects, developers, and local authorities. You will play a key role in ensuring development proposals comply with heritage legislation, national planning policy, and best practice guidance. Key Responsibilities Provide specialist advice on heritage and archaeology matters to clients, ensuring compliance with relevant planning policies and legislation. Prepare Heritage Statements, Archaeological Desk-Based Assessments, Heritage Impact Assessments, and supporting documentation for planning and listed building consent applications. Assess the significance of historic buildings, sites, and landscapes, and advise on how best to preserve, enhance, or mitigate impacts on heritage assets. Liaise with local planning authorities, Historic England, and other stakeholders to negotiate heritage-related planning matters. Undertake site visits and heritage appraisals to assess the impact of proposed developments. Advise on conservation best practice, including materials and repair approaches for heritage assets. Stay up to date with heritage legislation, planning policy, and industry best practice. Support clients through all stages of the planning process, from pre-application to post-consent conditions. Delegate appropriate work to junior team members to support their development and ensure efficient delivery. Proactively contribute to business development by identifying and securing new work opportunities, including engaging with new and existing clients. Attend networking events and industry functions to promote the consultancy and generate leads. Contribute to marketing activities, including creating LinkedIn content showcasing projects and achievements. Maintain accurate time recording and assist with fee forecasting and WIP reporting. Key Skills & Experience Degree in Archaeology, Architecture, Planning, or a related discipline. Experience within a heritage consultancy, planning consultancy, or similar environment. Experience preparing heritage reports and appeal statements, and attending hearings. Strong knowledge of UK heritage legislation, including the Planning (Listed Buildings and Conservation Areas) Act 1990 and the National Planning Policy Framework (NPPF). Excellent written and verbal communication skills, with the ability to explain complex heritage issues clearly. Strong analytical skills and attention to detail. Ability to manage multiple projects and work effectively within a team. Membership of CIfA or IHBC is desirable. Why Join? Join a supportive and experienced team of planning and heritage professionals. Opportunities for career development and progression. A collaborative working environment with exposure to a wide variety of interesting projects. The chance to make a meaningful contribution to heritage-led development projects across the UK. Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or email (url removed)
Jul 31, 2026
Full time
Job Title: Heritage Consultant Location: Bourne End. Penguin Recruitment is delighted to be supporting a well-established Town Planning and Heritage Consultancy with a strong track record of supporting clients and landowners in successfully obtaining planning permission and delivering a wide range of development projects. The work focuses primarily on commercial and residential planning, with clients including hotel, restaurant and coffee shop operators, housebuilders, land promoters, breweries, banks, sports and leisure organisations, retailers, property developers, private healthcare providers, and housing associations. Role Overview We are seeking a knowledgeable and enthusiastic Heritage Consultant to support the continued growth of our heritage consultancy services. The successful candidate will provide expert advice on heritage and archaeological matters, working closely with planning colleagues, architects, developers, and local authorities. You will play a key role in ensuring development proposals comply with heritage legislation, national planning policy, and best practice guidance. Key Responsibilities Provide specialist advice on heritage and archaeology matters to clients, ensuring compliance with relevant planning policies and legislation. Prepare Heritage Statements, Archaeological Desk-Based Assessments, Heritage Impact Assessments, and supporting documentation for planning and listed building consent applications. Assess the significance of historic buildings, sites, and landscapes, and advise on how best to preserve, enhance, or mitigate impacts on heritage assets. Liaise with local planning authorities, Historic England, and other stakeholders to negotiate heritage-related planning matters. Undertake site visits and heritage appraisals to assess the impact of proposed developments. Advise on conservation best practice, including materials and repair approaches for heritage assets. Stay up to date with heritage legislation, planning policy, and industry best practice. Support clients through all stages of the planning process, from pre-application to post-consent conditions. Delegate appropriate work to junior team members to support their development and ensure efficient delivery. Proactively contribute to business development by identifying and securing new work opportunities, including engaging with new and existing clients. Attend networking events and industry functions to promote the consultancy and generate leads. Contribute to marketing activities, including creating LinkedIn content showcasing projects and achievements. Maintain accurate time recording and assist with fee forecasting and WIP reporting. Key Skills & Experience Degree in Archaeology, Architecture, Planning, or a related discipline. Experience within a heritage consultancy, planning consultancy, or similar environment. Experience preparing heritage reports and appeal statements, and attending hearings. Strong knowledge of UK heritage legislation, including the Planning (Listed Buildings and Conservation Areas) Act 1990 and the National Planning Policy Framework (NPPF). Excellent written and verbal communication skills, with the ability to explain complex heritage issues clearly. Strong analytical skills and attention to detail. Ability to manage multiple projects and work effectively within a team. Membership of CIfA or IHBC is desirable. Why Join? Join a supportive and experienced team of planning and heritage professionals. Opportunities for career development and progression. A collaborative working environment with exposure to a wide variety of interesting projects. The chance to make a meaningful contribution to heritage-led development projects across the UK. Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or email (url removed)
Job Title: Associate Director Director - Town Planning Location: Birmingham Penguin Recruitment is delighted to be supporting a nationally recognised and forward-thinking planning consultancy in the appointment of an Associate Planning Director / Planning Director to play a key role in the continued growth of its Birmingham office. This is a senior leadership opportunity for an ambitious planning professional looking to shape regional strategy, develop new business opportunities, and lead the delivery of major planning projects across the UK. The Opportunity The successful candidate will join a consultancy with ambitious growth plans and a strong reputation for delivering high-quality planning advice on complex and high-profile schemes. Projects include urban regeneration initiatives and major mixed-use sustainable urban extensions, working with national housebuilders, land promoters, and landowners. You will become a key member of the regional leadership team, helping to drive business growth while mentoring and developing planning colleagues. The Role As Associate Planning Director / Planning Director, you will: Play a central role in the growth strategy of the Birmingham office Identify, secure, and deliver new development opportunities Lead major planning applications and appeals for large-scale mixed-use schemes Provide strategic planning advice to a diverse client base Manage and inspire a high-performing planning team Maintain and develop strong client relationships Ensure the delivery of high-quality work to agreed timescales Requirements To be considered for this role, you will have: A degree in Town Planning or a related discipline Significant experience within a planning consultancy environment A strong understanding of UK planning policy and regulatory frameworks Proven experience preparing and managing planning applications and appeals Excellent leadership, communication, and interpersonal skills A strong track record of delivering work to tight deadlines RTPI membership What's on Offer Highly competitive salary and benefits package Private medical insurance 27 days annual leave plus bank holidays, with an additional day off for your birthday Hybrid working from a central Birmingham hub A culture of trust, autonomy, and professional empowerment The opportunity to join a vibrant, ambitious consultancy and influence long-term business strategy Support from experienced and approachable senior leadership Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Jul 30, 2026
Full time
Job Title: Associate Director Director - Town Planning Location: Birmingham Penguin Recruitment is delighted to be supporting a nationally recognised and forward-thinking planning consultancy in the appointment of an Associate Planning Director / Planning Director to play a key role in the continued growth of its Birmingham office. This is a senior leadership opportunity for an ambitious planning professional looking to shape regional strategy, develop new business opportunities, and lead the delivery of major planning projects across the UK. The Opportunity The successful candidate will join a consultancy with ambitious growth plans and a strong reputation for delivering high-quality planning advice on complex and high-profile schemes. Projects include urban regeneration initiatives and major mixed-use sustainable urban extensions, working with national housebuilders, land promoters, and landowners. You will become a key member of the regional leadership team, helping to drive business growth while mentoring and developing planning colleagues. The Role As Associate Planning Director / Planning Director, you will: Play a central role in the growth strategy of the Birmingham office Identify, secure, and deliver new development opportunities Lead major planning applications and appeals for large-scale mixed-use schemes Provide strategic planning advice to a diverse client base Manage and inspire a high-performing planning team Maintain and develop strong client relationships Ensure the delivery of high-quality work to agreed timescales Requirements To be considered for this role, you will have: A degree in Town Planning or a related discipline Significant experience within a planning consultancy environment A strong understanding of UK planning policy and regulatory frameworks Proven experience preparing and managing planning applications and appeals Excellent leadership, communication, and interpersonal skills A strong track record of delivering work to tight deadlines RTPI membership What's on Offer Highly competitive salary and benefits package Private medical insurance 27 days annual leave plus bank holidays, with an additional day off for your birthday Hybrid working from a central Birmingham hub A culture of trust, autonomy, and professional empowerment The opportunity to join a vibrant, ambitious consultancy and influence long-term business strategy Support from experienced and approachable senior leadership Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Land Advisor Our client is an established and growing land and property consultancy providing professional advice to landowners, developers, promoters and other stakeholders across the property and development sectors. They are currently seeking an Land Advisor to join their team and support the identification, assessment and progression of land opportunities. This is a commercially focused position suited to someone with experience in land agency, consultancy, strategic land, rural property or a related property discipline. The successful Land Advisor will work closely with landowners, developers, planning consultants, solicitors and technical advisers, managing opportunities from initial identification through to legal agreement, planning promotion, marketing or disposal. About the Role You will be responsible for identifying and assessing potential development and strategic land opportunities, researching land ownership, reviewing planning history and considering relevant local and national planning policy. You will establish and maintain relationships with landowners, advising them on the potential development and commercial value of their land. This will include undertaking initial site appraisals and considering planning, access, environmental, technical and commercial constraints. The role will involve negotiating heads of terms for option agreements, promotion agreements, conditional contracts and other land arrangements. You will work alongside solicitors, planning consultants, architects, engineers and other professional advisers to progress each opportunity. You will also prepare reports, appraisals and recommendations for clients, attend landowner and project meetings, monitor project programmes and provide regular updates throughout each instruction. As part of the consultancy s continued growth, you will be expected to identify new instructions, develop professional relationships and build a network of landowners, developers, housebuilders, agents and consultants. Key skills the business is looking for Previous experience within land agency, development consultancy, strategic land, property development or rural surveying. A good understanding of the land acquisition, planning and development process. Knowledge of option agreements, promotion agreements and conditional contracts. Project Management Strong commercial awareness and the ability to assess development potential. Confident communication, relationship-building and negotiation skills. The ability to manage multiple land opportunities at different stages. A full UK driving licence and the ability to attend sites and client meetings. Nice to have A degree or professional qualification in land management, rural surveying, planning, property or real estate would be advantageous. Ideally you will be RICS-qualified or working towards chartered status; however, this is not essential where strong and relevant experience can be demonstrated. The successful candidate will be proactive, commercially minded and confident when dealing with landowners, clients and professional advisers. You should be highly organised, capable of working independently and comfortable taking responsibility for progressing land opportunities from initial contact through to conclusion. This is an excellent opportunity to join a growing consultancy, work across a varied portfolio of land and development projects and play an important role in the continued expansion of the business. What the business can offer you A competitive salary,bonus and benefits package will be offered, dependent upon experience. Full on job training provided
Jul 30, 2026
Full time
Land Advisor Our client is an established and growing land and property consultancy providing professional advice to landowners, developers, promoters and other stakeholders across the property and development sectors. They are currently seeking an Land Advisor to join their team and support the identification, assessment and progression of land opportunities. This is a commercially focused position suited to someone with experience in land agency, consultancy, strategic land, rural property or a related property discipline. The successful Land Advisor will work closely with landowners, developers, planning consultants, solicitors and technical advisers, managing opportunities from initial identification through to legal agreement, planning promotion, marketing or disposal. About the Role You will be responsible for identifying and assessing potential development and strategic land opportunities, researching land ownership, reviewing planning history and considering relevant local and national planning policy. You will establish and maintain relationships with landowners, advising them on the potential development and commercial value of their land. This will include undertaking initial site appraisals and considering planning, access, environmental, technical and commercial constraints. The role will involve negotiating heads of terms for option agreements, promotion agreements, conditional contracts and other land arrangements. You will work alongside solicitors, planning consultants, architects, engineers and other professional advisers to progress each opportunity. You will also prepare reports, appraisals and recommendations for clients, attend landowner and project meetings, monitor project programmes and provide regular updates throughout each instruction. As part of the consultancy s continued growth, you will be expected to identify new instructions, develop professional relationships and build a network of landowners, developers, housebuilders, agents and consultants. Key skills the business is looking for Previous experience within land agency, development consultancy, strategic land, property development or rural surveying. A good understanding of the land acquisition, planning and development process. Knowledge of option agreements, promotion agreements and conditional contracts. Project Management Strong commercial awareness and the ability to assess development potential. Confident communication, relationship-building and negotiation skills. The ability to manage multiple land opportunities at different stages. A full UK driving licence and the ability to attend sites and client meetings. Nice to have A degree or professional qualification in land management, rural surveying, planning, property or real estate would be advantageous. Ideally you will be RICS-qualified or working towards chartered status; however, this is not essential where strong and relevant experience can be demonstrated. The successful candidate will be proactive, commercially minded and confident when dealing with landowners, clients and professional advisers. You should be highly organised, capable of working independently and comfortable taking responsibility for progressing land opportunities from initial contact through to conclusion. This is an excellent opportunity to join a growing consultancy, work across a varied portfolio of land and development projects and play an important role in the continued expansion of the business. What the business can offer you A competitive salary,bonus and benefits package will be offered, dependent upon experience. Full on job training provided
Membership Fundraising Executive (RSPB Campaign) Part-Time 3 to 4 Days per Week (Including Weekends) Locations: Berkshire Employed by CF Fundraising Ltd on behalf of the RSPB Use Your Communication and Sales Skills to Protect Nature Are you an experienced fundraiser, salesperson, promoter, brand ambassador, or customer-facing professional who enjoys engaging with people and achieving results? CF Fundraising Ltd is recruiting confident and motivated Face-to-Face Fundraising Executives to represent the RSPB, the UK's largest nature conservation charity. This role combines professional face-to-face fundraising with proven sales techniques, giving you the opportunity to generate long-term support for one of the UK's most respected charities while earning a competitive remuneration package. Whether your background is in fundraising, direct sales, field sales, venue sales, customer acquisition, retail sales, hospitality, events, telecommunications, energy, or charity membership recruitment, we'd love to hear from you. About the Role Working at a variety of pre-booked venues, you'll engage with members of the public, build rapport, identify potential supporters, and explain the impact of RSPB membership. Using a consultative sales approach, you'll inspire people to become long-term supporters through regular giving. This is a target-driven role suited to individuals who enjoy working with people and are motivated by achieving results. Key Responsibilities Engage confidently with members of the public in busy venue environments. Build rapport and identify potential supporters. Deliver engaging conversations about wildlife conservation and the RSPB's work. Inspire people to become long-term members and supporters. Achieve individual and team performance targets. Represent the RSPB professionally at all times. Travel to venues across Berkshire, Buckinghamshire, Oxfordshire, Staffordshire and Warwickshire (typically within one hour of your home location). What We're Looking For Essential Previous fundraising, direct sales, field sales, venue sales, customer acquisition, retail sales, hospitality, events, or promotional experience would be advantageous. Comfortable working towards targets and performance goals. Able to build rapport quickly and engage confidently with members of the public. Resilient, self-motivated, and results-focused. Strong communication and interpersonal skills. A positive attitude and strong work ethic. Full UK driving licence and access to your own vehicle. Availability to work weekends. Desirable Field sales experience. Direct sales experience. Membership sales experience. Charity fundraising experience. Venue, events, or promotional sales experience. What We Offer Competitive basic wage. Generous performance-based remuneration package. Full professional sales and fundraising training. Ongoing coaching and support from experienced membership recruitment specialists. The opportunity to represent one of the UK's most respected conservation charities. days annual leave per annum (including bank holidays), equivalent to 6 weeks pro rata. Accommodation provided for approved overnight stays. Contribution towards travel expenses. Uniform, tablet, fundraising materials and equipment provided. A supportive, family-oriented working environment. Why Join Us? The skills that make great salespeople successful confidence, communication, resilience, relationship building, and influencing skills are exactly the same skills that help great fundraisers succeed. The difference is that every membership you secure directly contributes to protecting wildlife, restoring habitats, and helping nature recover for future generations. Apply Today Please send your CV together with a brief message explaining why you are interested in the role to Jo Hill. CF Fundraising Ltd is an equal opportunities employer working on behalf of the RSPB. Personal data will be processed in accordance with GDPR and our Privacy Policy.
Jul 29, 2026
Full time
Membership Fundraising Executive (RSPB Campaign) Part-Time 3 to 4 Days per Week (Including Weekends) Locations: Berkshire Employed by CF Fundraising Ltd on behalf of the RSPB Use Your Communication and Sales Skills to Protect Nature Are you an experienced fundraiser, salesperson, promoter, brand ambassador, or customer-facing professional who enjoys engaging with people and achieving results? CF Fundraising Ltd is recruiting confident and motivated Face-to-Face Fundraising Executives to represent the RSPB, the UK's largest nature conservation charity. This role combines professional face-to-face fundraising with proven sales techniques, giving you the opportunity to generate long-term support for one of the UK's most respected charities while earning a competitive remuneration package. Whether your background is in fundraising, direct sales, field sales, venue sales, customer acquisition, retail sales, hospitality, events, telecommunications, energy, or charity membership recruitment, we'd love to hear from you. About the Role Working at a variety of pre-booked venues, you'll engage with members of the public, build rapport, identify potential supporters, and explain the impact of RSPB membership. Using a consultative sales approach, you'll inspire people to become long-term supporters through regular giving. This is a target-driven role suited to individuals who enjoy working with people and are motivated by achieving results. Key Responsibilities Engage confidently with members of the public in busy venue environments. Build rapport and identify potential supporters. Deliver engaging conversations about wildlife conservation and the RSPB's work. Inspire people to become long-term members and supporters. Achieve individual and team performance targets. Represent the RSPB professionally at all times. Travel to venues across Berkshire, Buckinghamshire, Oxfordshire, Staffordshire and Warwickshire (typically within one hour of your home location). What We're Looking For Essential Previous fundraising, direct sales, field sales, venue sales, customer acquisition, retail sales, hospitality, events, or promotional experience would be advantageous. Comfortable working towards targets and performance goals. Able to build rapport quickly and engage confidently with members of the public. Resilient, self-motivated, and results-focused. Strong communication and interpersonal skills. A positive attitude and strong work ethic. Full UK driving licence and access to your own vehicle. Availability to work weekends. Desirable Field sales experience. Direct sales experience. Membership sales experience. Charity fundraising experience. Venue, events, or promotional sales experience. What We Offer Competitive basic wage. Generous performance-based remuneration package. Full professional sales and fundraising training. Ongoing coaching and support from experienced membership recruitment specialists. The opportunity to represent one of the UK's most respected conservation charities. days annual leave per annum (including bank holidays), equivalent to 6 weeks pro rata. Accommodation provided for approved overnight stays. Contribution towards travel expenses. Uniform, tablet, fundraising materials and equipment provided. A supportive, family-oriented working environment. Why Join Us? The skills that make great salespeople successful confidence, communication, resilience, relationship building, and influencing skills are exactly the same skills that help great fundraisers succeed. The difference is that every membership you secure directly contributes to protecting wildlife, restoring habitats, and helping nature recover for future generations. Apply Today Please send your CV together with a brief message explaining why you are interested in the role to Jo Hill. CF Fundraising Ltd is an equal opportunities employer working on behalf of the RSPB. Personal data will be processed in accordance with GDPR and our Privacy Policy.
Finance Manager, Central London Hybrid Working Excellent Benefits Up to £65k "Great leaders don't set out to be a leader they set out to make a difference. It's never about the role - always about the goal." Lisa Haisha. Sheridan Maine is delighted to be partnering with a rapidly growing entertainment organisation based in Central London, who are looking for an experienced Finance Manager to join their dynamic and forward-thinking team. This is an exciting opportunity for a qualified finance professional to take ownership of the finance function, supporting the delivery and planning of high-profile events and working closely with key stakeholders across the business. You will play a pivotal role in managing financial operations, improving processes and providing valuable commercial insight to support continued growth. Working closely with event organisers, you will help develop innovative concepts and products designed to enhance customer experiences and maximise revenue opportunities. What's on Offer: Competitive salary and excellent benefits package. Hybrid work pattern of 3 days in the office. Opportunity to join a rapidly growing and innovative organisation. Supportive and collaborative working environment. Modern Central London offices. Strong stakeholder relationships and exposure to exciting projects. A culture that values development, teamwork and new ideas. Your key responsibilities as the Finance Manager: Prepare monthly and quarterly forecasts, reporting requirements and financial updates for senior stakeholders. Manage the finance function, supporting the wider team and ensuring workloads, priorities and deliverables are effectively managed. Lead the implementation and ongoing application of BIS systems across the department. Review and improve processes, including recharge invoicing accuracy across EMEA. Support budgeting, forecasting, revenue reporting and detailed variance analysis. Manage VAT, WHT tax applications and support quarterly FEU submissions. Complete reconciliation and review of final general ledger, cash positions, payroll and journal postings to support project close. Lead the VIP settlement process, including revenue audits with local promoters and artist teams. Oversee AR/AP processes, purchase order requirements and expense management. Work closely with internal teams and key stakeholders across the business to ensure effective communication, collaboration and alignment of financial activities. Identify risks, recommend solutions and effectively manage stakeholder expectations. Provide financial guidance and support to ensure successful delivery of events and projects. In this Finance Manager position, you will require: The successful candidate will be a qualified accountant (ACCA, CIMA or equivalent) with strong technical accounting knowledge and experience managing finance operations within a fast-paced environment. You will ideally have experience within music tour finance or tour accounting, with exposure to AR/AP processes. Experience working with multiple stakeholders, including tour directors and artist teams, would be highly advantageous. You will also have: Strong knowledge of UK and European VAT, PRS and WHT application (desirable). Experience using Oracle and BIS systems. Proven experience supervising or managing team members. Excellent communication skills with the confidence to build relationships across all levels. A proactive approach with the ability to identify improvements and deliver solutions. If you are an experienced Finance Manager looking for an opportunity to combine your accounting expertise with a fast-moving, creative environment, we would love to hear from you. Apply today to find out more. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Jul 28, 2026
Full time
Finance Manager, Central London Hybrid Working Excellent Benefits Up to £65k "Great leaders don't set out to be a leader they set out to make a difference. It's never about the role - always about the goal." Lisa Haisha. Sheridan Maine is delighted to be partnering with a rapidly growing entertainment organisation based in Central London, who are looking for an experienced Finance Manager to join their dynamic and forward-thinking team. This is an exciting opportunity for a qualified finance professional to take ownership of the finance function, supporting the delivery and planning of high-profile events and working closely with key stakeholders across the business. You will play a pivotal role in managing financial operations, improving processes and providing valuable commercial insight to support continued growth. Working closely with event organisers, you will help develop innovative concepts and products designed to enhance customer experiences and maximise revenue opportunities. What's on Offer: Competitive salary and excellent benefits package. Hybrid work pattern of 3 days in the office. Opportunity to join a rapidly growing and innovative organisation. Supportive and collaborative working environment. Modern Central London offices. Strong stakeholder relationships and exposure to exciting projects. A culture that values development, teamwork and new ideas. Your key responsibilities as the Finance Manager: Prepare monthly and quarterly forecasts, reporting requirements and financial updates for senior stakeholders. Manage the finance function, supporting the wider team and ensuring workloads, priorities and deliverables are effectively managed. Lead the implementation and ongoing application of BIS systems across the department. Review and improve processes, including recharge invoicing accuracy across EMEA. Support budgeting, forecasting, revenue reporting and detailed variance analysis. Manage VAT, WHT tax applications and support quarterly FEU submissions. Complete reconciliation and review of final general ledger, cash positions, payroll and journal postings to support project close. Lead the VIP settlement process, including revenue audits with local promoters and artist teams. Oversee AR/AP processes, purchase order requirements and expense management. Work closely with internal teams and key stakeholders across the business to ensure effective communication, collaboration and alignment of financial activities. Identify risks, recommend solutions and effectively manage stakeholder expectations. Provide financial guidance and support to ensure successful delivery of events and projects. In this Finance Manager position, you will require: The successful candidate will be a qualified accountant (ACCA, CIMA or equivalent) with strong technical accounting knowledge and experience managing finance operations within a fast-paced environment. You will ideally have experience within music tour finance or tour accounting, with exposure to AR/AP processes. Experience working with multiple stakeholders, including tour directors and artist teams, would be highly advantageous. You will also have: Strong knowledge of UK and European VAT, PRS and WHT application (desirable). Experience using Oracle and BIS systems. Proven experience supervising or managing team members. Excellent communication skills with the confidence to build relationships across all levels. A proactive approach with the ability to identify improvements and deliver solutions. If you are an experienced Finance Manager looking for an opportunity to combine your accounting expertise with a fast-moving, creative environment, we would love to hear from you. Apply today to find out more. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Media & Entertainment Lawyer (Senior Associate / Legal Director / Partner) - National Law Firm Location: Flexible Hybrid Working / Birmingham City Centre If your clients are in the world of media, entertainment, film, television, music or digital content, but your current firm isn't giving you the platform to develop the practice you know you can build, this opportunity deserves your attention. A leading UK law firm is looking to appoint an experienced lawyer to play a pivotal role in the continued growth of its Media & Entertainment offering. This is a genuine opportunity to shape a specialist practice, raise your profile within the sector and work alongside lawyers who already advise an impressive client base across the creative industries. The team acts for producers, production companies, actors, presenters, content creators, influencers, studios, promoters and businesses supporting the entertainment sector. Matters span commercial contracts, intellectual property, licensing, production agreements, financing, regulatory issues, employment, disputes and wider business advisory work. The firm is open-minded on your technical specialism provided you have a strong connection with the media and entertainment sector. You'll be joining a collaborative national practice with the backing, resources and infrastructure to help you develop both your client relationships and the wider offering. Whether your ambition is to establish yourself as the recognised expert in this space or you are looking for a clearer route towards partnership, this role offers the autonomy and support to make that happen. Applications are welcomed from senior lawyers with an established client following or a demonstrable track record of advising clients within the media and entertainment industries. You will be commercially minded, enjoy business development and be motivated by the opportunity to help shape the future direction of a growing specialist practice. This is an exceptional opportunity to join an ambitious national firm where entrepreneurial lawyers are encouraged to lead, innovate and build successful practices without unnecessary internal barriers. To apply or to have a confidential discussion about this opportunity, please contact Penny Trotman at eNL Legal Recruitment on . eNL will never share your CV without your express permission. We are committed to supporting you throughout every stage of the recruitment process and will always discuss opportunities with you before submitting any application.
Jul 28, 2026
Full time
Media & Entertainment Lawyer (Senior Associate / Legal Director / Partner) - National Law Firm Location: Flexible Hybrid Working / Birmingham City Centre If your clients are in the world of media, entertainment, film, television, music or digital content, but your current firm isn't giving you the platform to develop the practice you know you can build, this opportunity deserves your attention. A leading UK law firm is looking to appoint an experienced lawyer to play a pivotal role in the continued growth of its Media & Entertainment offering. This is a genuine opportunity to shape a specialist practice, raise your profile within the sector and work alongside lawyers who already advise an impressive client base across the creative industries. The team acts for producers, production companies, actors, presenters, content creators, influencers, studios, promoters and businesses supporting the entertainment sector. Matters span commercial contracts, intellectual property, licensing, production agreements, financing, regulatory issues, employment, disputes and wider business advisory work. The firm is open-minded on your technical specialism provided you have a strong connection with the media and entertainment sector. You'll be joining a collaborative national practice with the backing, resources and infrastructure to help you develop both your client relationships and the wider offering. Whether your ambition is to establish yourself as the recognised expert in this space or you are looking for a clearer route towards partnership, this role offers the autonomy and support to make that happen. Applications are welcomed from senior lawyers with an established client following or a demonstrable track record of advising clients within the media and entertainment industries. You will be commercially minded, enjoy business development and be motivated by the opportunity to help shape the future direction of a growing specialist practice. This is an exceptional opportunity to join an ambitious national firm where entrepreneurial lawyers are encouraged to lead, innovate and build successful practices without unnecessary internal barriers. To apply or to have a confidential discussion about this opportunity, please contact Penny Trotman at eNL Legal Recruitment on . eNL will never share your CV without your express permission. We are committed to supporting you throughout every stage of the recruitment process and will always discuss opportunities with you before submitting any application.
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Jul 28, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Chartered Town Planner - Chelmsford (Property & Planning Consultancy) Location: Chelmsford, Essex Employment: Full-time, Permanent Salary: Competitive + Bonus + Benefits Are you an experienced Chartered Town Planner (MRTPI) looking for your next career move within a dynamic property and planning consultancy? We're partnering with an established, independent firm of property, planning and land advisers with a strong presence across the south, east and midlands of England, and a growing Chelmsford planning team . This highly regarded practice provides expert planning consultancy services to a diverse client base including landowners, developers, promoters and public sector bodies, delivering strategic planning advice, planning application delivery, planning appeals, Local Plan representations and more across residential, commercial and mixed-use schemes. The Role As Senior Chartered Town Planner , you will: Lead planning projects from inception through to delivery for private and public sector clients. Advise across a broad range of planning workstreams, including development management, local plan promotions, planning applications, appeals and strategic planning. Build and manage key client relationships and contribute to business growth in the Chelmsford region. Provide technical planning expertise and guidance to junior team members. This is a high-impact role with significant autonomy and opportunity to influence both technical outcomes and commercial growth. Your Experience To be successful you will have: Full Chartered membership of the Royal Town Planning Institute (MRTPI) (or imminent eligibility). Strong experience in planning consultancy or relevant public/private sector planning roles. A proven track record of leading complex planning projects through the planning system. Excellent communication skills, commercial awareness and the ability to nurture client relationships. Why Join Work within an ambitious, forward-thinking consultancy that combines specialist planning insight with broad property services. Engage in varied and challenging work across the strategic, policy and development spectrum. Be part of a supportive, collaborative team with strong technical capability and shared commitment to quality advice.
Jul 27, 2026
Full time
Chartered Town Planner - Chelmsford (Property & Planning Consultancy) Location: Chelmsford, Essex Employment: Full-time, Permanent Salary: Competitive + Bonus + Benefits Are you an experienced Chartered Town Planner (MRTPI) looking for your next career move within a dynamic property and planning consultancy? We're partnering with an established, independent firm of property, planning and land advisers with a strong presence across the south, east and midlands of England, and a growing Chelmsford planning team . This highly regarded practice provides expert planning consultancy services to a diverse client base including landowners, developers, promoters and public sector bodies, delivering strategic planning advice, planning application delivery, planning appeals, Local Plan representations and more across residential, commercial and mixed-use schemes. The Role As Senior Chartered Town Planner , you will: Lead planning projects from inception through to delivery for private and public sector clients. Advise across a broad range of planning workstreams, including development management, local plan promotions, planning applications, appeals and strategic planning. Build and manage key client relationships and contribute to business growth in the Chelmsford region. Provide technical planning expertise and guidance to junior team members. This is a high-impact role with significant autonomy and opportunity to influence both technical outcomes and commercial growth. Your Experience To be successful you will have: Full Chartered membership of the Royal Town Planning Institute (MRTPI) (or imminent eligibility). Strong experience in planning consultancy or relevant public/private sector planning roles. A proven track record of leading complex planning projects through the planning system. Excellent communication skills, commercial awareness and the ability to nurture client relationships. Why Join Work within an ambitious, forward-thinking consultancy that combines specialist planning insight with broad property services. Engage in varied and challenging work across the strategic, policy and development spectrum. Be part of a supportive, collaborative team with strong technical capability and shared commitment to quality advice.
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Oct 09, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Oct 06, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director of Agency Solutions to drive revenue growth by building and managing strategic relationships with leading advertising agencies. This role is ideal for a proven sales leader with deep knowledge of the AdTech ecosystem, a strong network within the agency world, and a track record of exceeding enterprise sales quotas. You will lead high-value negotiations, own executive-level relationships, and partner with agencies to deliver technology solutions that help power agency media and data strategies. Job Description Key Responsibilities Enterprise Sales Leadership Own the full sales cycle, from prospecting to closing, for advertising agencies and their holding companies. Develop and execute strategic account plans for top-tier agencies, aligning our solutions with client needs. Revenue Growth & Forecasting Consistently achieve and exceed quarterly and annual revenue targets. Provide accurate sales forecasts and pipeline visibility to senior leadership. Agency Partnership Development Build and manage strong executive-level relationships within agency networks and holding companies. Collaborate with agency strategy, investment, and programmatic teams to position our platform as a preferred solution. Solution Selling Act as a consultative partner, understanding clients' business objectives and demonstrating how our software drives measurable outcomes. Work closely with product, marketing, and Global Sales teams to ensure seamless onboarding and long-term adoption. Thought Leadership Represent the company at industry events, panels, and conferences to strengthen our brand among agency decision-makers. Stay up to date on emerging advertising technologies, programmatic trends, and measurement solutions. Qualifications & Requirements Experience: 10+ years of enterprise software sales, with at least 5+ years focused on AdTech, MarTech, or data-driven advertising solutions. Agency Network: Established relationships with advertising agencies, holding companies, and decision-makers across programmatic, digital, and media teams. Proven Track Record: Consistent history of meeting or exceeding multi-million-dollar quotas. Industry Knowledge: Deep understanding of the digital advertising ecosystem, including DSPs, SSPs, DMPs, CTV, measurement, and attribution. Leadership Skills: Experience influencing C-level stakeholders and working cross-functionally to drive complex deals. Education: Bachelor's degree required; MBA or equivalent experience preferred. Preferred Skills Familiarity with programmatic platforms, audience targeting, identity solutions, and data-driven measurement. Strong negotiation and contract management skills. Excellent communication and presentation abilities. Ability to manage long sales cycles and navigate agency holding company structures. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Oct 04, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director of Agency Solutions to drive revenue growth by building and managing strategic relationships with leading advertising agencies. This role is ideal for a proven sales leader with deep knowledge of the AdTech ecosystem, a strong network within the agency world, and a track record of exceeding enterprise sales quotas. You will lead high-value negotiations, own executive-level relationships, and partner with agencies to deliver technology solutions that help power agency media and data strategies. Job Description Key Responsibilities Enterprise Sales Leadership Own the full sales cycle, from prospecting to closing, for advertising agencies and their holding companies. Develop and execute strategic account plans for top-tier agencies, aligning our solutions with client needs. Revenue Growth & Forecasting Consistently achieve and exceed quarterly and annual revenue targets. Provide accurate sales forecasts and pipeline visibility to senior leadership. Agency Partnership Development Build and manage strong executive-level relationships within agency networks and holding companies. Collaborate with agency strategy, investment, and programmatic teams to position our platform as a preferred solution. Solution Selling Act as a consultative partner, understanding clients' business objectives and demonstrating how our software drives measurable outcomes. Work closely with product, marketing, and Global Sales teams to ensure seamless onboarding and long-term adoption. Thought Leadership Represent the company at industry events, panels, and conferences to strengthen our brand among agency decision-makers. Stay up to date on emerging advertising technologies, programmatic trends, and measurement solutions. Qualifications & Requirements Experience: 10+ years of enterprise software sales, with at least 5+ years focused on AdTech, MarTech, or data-driven advertising solutions. Agency Network: Established relationships with advertising agencies, holding companies, and decision-makers across programmatic, digital, and media teams. Proven Track Record: Consistent history of meeting or exceeding multi-million-dollar quotas. Industry Knowledge: Deep understanding of the digital advertising ecosystem, including DSPs, SSPs, DMPs, CTV, measurement, and attribution. Leadership Skills: Experience influencing C-level stakeholders and working cross-functionally to drive complex deals. Education: Bachelor's degree required; MBA or equivalent experience preferred. Preferred Skills Familiarity with programmatic platforms, audience targeting, identity solutions, and data-driven measurement. Strong negotiation and contract management skills. Excellent communication and presentation abilities. Ability to manage long sales cycles and navigate agency holding company structures. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Oct 04, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Demand (Agency) Sales Manager, you will operate and grow business with UK & global digital and CTV buyers with UK-based UK & global media agencies and engage in a variety of tasks including executing the Comcast Advertising Media sales strategy for video/CTV buyers and managed service, driving the qualification, negotiation & development of opportunities. You will work closely with the wider UK Agency Sales team, the Global Sales team, Advertiser Sales team, Account Management team, and the Supply team to drive incremental revenue opportunities. You will directly report to the Senior Director for Demand Sales UK. Job Description Approaching and Selling to Agencies Build a strong pipeline of demand opportunities engaging with relevant programmatic and CTV buyers in UK. Build strategic business relationship with agencies. Conducting sales prospecting by proactively engaging in outreach activities; and building positive and collaborative relationships. Position our company as a reference of choice for buying premium video media solutions (inventory, measurements, data/audience, and campaigns (and be knowledgeable about the media and programmatic ecosystem in the UK to be able to tailor a media proposal bespoke for each opportunity). Demonstrate competency in TV, video, and programmatic demand sales strategy and a build a network with the top 6 holding groups and key independent media agencies. Execute the programmatic video sales strategy to address the expectations of trading desks and media agencies. Coordinate with Demand Account Management teams that campaigns are set up and ad spend is delivered smoothly. Work with other business units within FreeWheel, Comcast Advertising, and Comcast to leverage synergies and common expansion strategy and revenue goals. Support innovation around our service delivery model and provide guidance to the service and support organizations on how to execute improvements. About You Here is what you will need to be successful in this position: Demonstrate a strong interest, passion for, curious mindset, and growth mindset in building a sales career in digital advertising/programmatic. Demonstrate basic knowledge in digital and/or linear TV and/or trading desks. Demonstrate an entrepreneurial mindset and be capable to solve problems by thinking outside of the box. Build relationships and engage with agencies as you will be the face of agency relationships at Comcast Advertising. Leadership capability to manage agencies. Highly motivated to grow in the programmatic space and know every detail. Strong teamwork attitude. Committed to delivering results for our clients. Eagerness to work in a rapidly growing company. A background selling video or TV media solutions (Broadcaster, publisher, SSP, Ad-network) will be an advantage but not a strict requirement. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
Oct 04, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Demand (Agency) Sales Manager, you will operate and grow business with UK & global digital and CTV buyers with UK-based UK & global media agencies and engage in a variety of tasks including executing the Comcast Advertising Media sales strategy for video/CTV buyers and managed service, driving the qualification, negotiation & development of opportunities. You will work closely with the wider UK Agency Sales team, the Global Sales team, Advertiser Sales team, Account Management team, and the Supply team to drive incremental revenue opportunities. You will directly report to the Senior Director for Demand Sales UK. Job Description Approaching and Selling to Agencies Build a strong pipeline of demand opportunities engaging with relevant programmatic and CTV buyers in UK. Build strategic business relationship with agencies. Conducting sales prospecting by proactively engaging in outreach activities; and building positive and collaborative relationships. Position our company as a reference of choice for buying premium video media solutions (inventory, measurements, data/audience, and campaigns (and be knowledgeable about the media and programmatic ecosystem in the UK to be able to tailor a media proposal bespoke for each opportunity). Demonstrate competency in TV, video, and programmatic demand sales strategy and a build a network with the top 6 holding groups and key independent media agencies. Execute the programmatic video sales strategy to address the expectations of trading desks and media agencies. Coordinate with Demand Account Management teams that campaigns are set up and ad spend is delivered smoothly. Work with other business units within FreeWheel, Comcast Advertising, and Comcast to leverage synergies and common expansion strategy and revenue goals. Support innovation around our service delivery model and provide guidance to the service and support organizations on how to execute improvements. About You Here is what you will need to be successful in this position: Demonstrate a strong interest, passion for, curious mindset, and growth mindset in building a sales career in digital advertising/programmatic. Demonstrate basic knowledge in digital and/or linear TV and/or trading desks. Demonstrate an entrepreneurial mindset and be capable to solve problems by thinking outside of the box. Build relationships and engage with agencies as you will be the face of agency relationships at Comcast Advertising. Leadership capability to manage agencies. Highly motivated to grow in the programmatic space and know every detail. Strong teamwork attitude. Committed to delivering results for our clients. Eagerness to work in a rapidly growing company. A background selling video or TV media solutions (Broadcaster, publisher, SSP, Ad-network) will be an advantage but not a strict requirement. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director of Agency Solutions to drive revenue growth by building and managing strategic relationships with leading advertising agencies. This role is ideal for a proven sales leader with deep knowledge of the AdTech ecosystem, a strong network within the agency world, and a track record of exceeding enterprise sales quotas. You will lead high-value negotiations, own executive-level relationships, and partner with agencies to deliver technology solutions that help power agency media and data strategies. Job Description Key Responsibilities Enterprise Sales Leadership Own the full sales cycle, from prospecting to closing, for advertising agencies and their holding companies. Develop and execute strategic account plans for top-tier agencies, aligning our solutions with client needs. Revenue Growth & Forecasting Consistently achieve and exceed quarterly and annual revenue targets. Provide accurate sales forecasts and pipeline visibility to senior leadership. Agency Partnership Development Build and manage strong executive-level relationships within agency networks and holding companies. Collaborate with agency strategy, investment, and programmatic teams to position our platform as a preferred solution. Solution Selling Act as a consultative partner, understanding clients' business objectives and demonstrating how our software drives measurable outcomes. Work closely with product, marketing, and Global Sales teams to ensure seamless onboarding and long-term adoption. Thought Leadership Represent the company at industry events, panels, and conferences to strengthen our brand among agency decision-makers. Stay up to date on emerging advertising technologies, programmatic trends, and measurement solutions. Qualifications & Requirements Experience: 10+ years of enterprise software sales, with at least 5+ years focused on AdTech, MarTech, or data-driven advertising solutions. Agency Network: Established relationships with advertising agencies, holding companies, and decision-makers across programmatic, digital, and media teams. Proven Track Record: Consistent history of meeting or exceeding multi-million-dollar quotas. Industry Knowledge: Deep understanding of the digital advertising ecosystem, including DSPs, SSPs, DMPs, CTV, measurement, and attribution. Leadership Skills: Experience influencing C-level stakeholders and working cross-functionally to drive complex deals. Education: Bachelor's degree required; MBA or equivalent experience preferred. Preferred Skills Familiarity with programmatic platforms, audience targeting, identity solutions, and data-driven measurement. Strong negotiation and contract management skills. Excellent communication and presentation abilities. Ability to manage long sales cycles and navigate agency holding company structures. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Oct 03, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director of Agency Solutions to drive revenue growth by building and managing strategic relationships with leading advertising agencies. This role is ideal for a proven sales leader with deep knowledge of the AdTech ecosystem, a strong network within the agency world, and a track record of exceeding enterprise sales quotas. You will lead high-value negotiations, own executive-level relationships, and partner with agencies to deliver technology solutions that help power agency media and data strategies. Job Description Key Responsibilities Enterprise Sales Leadership Own the full sales cycle, from prospecting to closing, for advertising agencies and their holding companies. Develop and execute strategic account plans for top-tier agencies, aligning our solutions with client needs. Revenue Growth & Forecasting Consistently achieve and exceed quarterly and annual revenue targets. Provide accurate sales forecasts and pipeline visibility to senior leadership. Agency Partnership Development Build and manage strong executive-level relationships within agency networks and holding companies. Collaborate with agency strategy, investment, and programmatic teams to position our platform as a preferred solution. Solution Selling Act as a consultative partner, understanding clients' business objectives and demonstrating how our software drives measurable outcomes. Work closely with product, marketing, and Global Sales teams to ensure seamless onboarding and long-term adoption. Thought Leadership Represent the company at industry events, panels, and conferences to strengthen our brand among agency decision-makers. Stay up to date on emerging advertising technologies, programmatic trends, and measurement solutions. Qualifications & Requirements Experience: 10+ years of enterprise software sales, with at least 5+ years focused on AdTech, MarTech, or data-driven advertising solutions. Agency Network: Established relationships with advertising agencies, holding companies, and decision-makers across programmatic, digital, and media teams. Proven Track Record: Consistent history of meeting or exceeding multi-million-dollar quotas. Industry Knowledge: Deep understanding of the digital advertising ecosystem, including DSPs, SSPs, DMPs, CTV, measurement, and attribution. Leadership Skills: Experience influencing C-level stakeholders and working cross-functionally to drive complex deals. Education: Bachelor's degree required; MBA or equivalent experience preferred. Preferred Skills Familiarity with programmatic platforms, audience targeting, identity solutions, and data-driven measurement. Strong negotiation and contract management skills. Excellent communication and presentation abilities. Ability to manage long sales cycles and navigate agency holding company structures. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Oct 03, 2025
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary We are seeking a Senior Director, Growth and Emerging Markets to lead expansion efforts into high-potential regions, verticals, and client segments. This role is ideal for a strategic, results-driven leader who thrives on scaling business in dynamic markets, developing new partnerships, and driving revenue growth. You will own the go-to-market strategy, spearhead business development initiatives, and build strong relationships with Video Publishers agencies, data and tech partners to accelerate adoption of our FreeWheel's advertising solutions in emerging territories. Job Description Key Responsibilities This will be a greenfield opportunity. You will build a new business from scratch, helping grow the FreeWheel footprint globally. Strategic Market Expansion Identify, evaluate, and prioritize high-growth markets based on revenue potential, competitive landscape, and client demand. Develop and execute a regional and vertical expansion strategy aligned with the company's overall revenue goals. Build business cases for entering new geographies and verticals, including market sizing, opportunity analysis, and investment requirements. Revenue Growth & Partnerships Drive new business development with publishers, agencies, brands, and technology partners in emerging markets. Negotiate complex, high-value deals with C-level executives to secure long-term partnerships. Collaborate with marketing, product, and data teams to position our solutions competitively and ensure local relevance. Leadership & Team Building Build, manage, and mentor a high-performing sales and partnerships team focused on growth territories. Foster a data-driven, performance-oriented culture with clear KPIs, revenue targets, and accountability. Product & Market Alignment Act as the voice of the customer in growth markets, providing insights to shape product development and localization strategies. Collaborate with product and engineering teams to ensure the platform meets the needs of emerging market clients. Thought Leadership & Representation Represent the company at industry conferences, panels, and networking events to elevate brand awareness in new regions. Establish strong executive relationships with regional industry bodies, publishers, and regulatory authorities. Qualifications & Requirements Experience: 12+ years in digital advertising, AdTech, MarTech, or data-driven media solutions, with at least 5+ years in senior leadership roles. Market Expertise: Proven success in managing growth and expanding into new and emerging markets. Track Record: Consistent history of driving multi-million-dollar revenue growth and successfully scaling business lines. Industry Knowledge: Deep understanding of the Broadcast and AdTech ecosystem, including (but not limited to) Ad-Serving, programmatic advertising, identity solutions, CTV, and measurement platforms. Leadership Skills: Ability to inspire and lead cross-functional teams across different regions and time zones. Education: Bachelor's degree required; MBA preferred. Preferred Skills Familiarity with Global TV and Streaming ecosystem, agency holding companies, brand-direct media buying, and programmatic ecosystems. Strong negotiation skills with C-level executives at brands, agencies, and data partners. Experience managing P&L responsibilities for new markets or business units. Ability to operate effectively in fast-changing, ambiguous environments. Multilingual abilities are a strong plus for international growth markets. About FreeWheel FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Job Title: Planning Manager/Senior Planning Manager Location: Rugby, Warwickshire Salary: £45,000 - £75,000 per annum plus bonus Job Type: Full-time About the Role: We are looking for an experienced Planning Manager or Senior Planning Manager to join our dynamic team, based in Rugby. The successful candidate will play a key role in managing and overseeing the planning process for residential and commercial development projects. This is an excellent opportunity for someone with a strong background in consultancy, housebuilding, or experience with developers or promoters. Key Responsibilities: Lead and manage the planning process for a range of development projects. Prepare and submit planning applications, liaising with local authorities, consultants, and internal teams. Develop and implement planning strategies that ensure successful project delivery. Provide expert advice and support to internal teams on planning issues and requirements. Maintain strong relationships with key stakeholders, including local authorities, consultants, and other industry professionals. Review and assess planning policy, regulations, and local planning conditions to ensure compliance and deliverability. Monitor and report on the progress of planning applications and related activities. Work closely with project teams to ensure planning permissions align with the development programme and business goals. Key Requirements: Proven experience in a planning role within consultancy, housebuilding, or with a developer/promoter. Strong understanding of the UK planning system and local planning policies. Excellent communication skills, both written and verbal, with the ability to engage effectively with stakeholders. Ability to manage multiple projects simultaneously and meet deadlines. A proactive and solution-focused approach to problem-solving. Strong organisational and project management skills. A relevant planning qualification (e.g., MRTPI or working towards it) is desirable but not essential. Ideal Candidate: Based within a reasonable commuting distance of Rugby (Warwickshire, Northamptonshire, Leicestershire). Experience working on residential or mixed-use developments is a plus. A confident and professional individual with a track record of successful planning applications and project delivery. What We Offer: Competitive salary (£45-55k) based on experience plus a car allowance and strong bonus structure! Opportunity to work on a diverse and exciting range of development projects. Support for career development and professional growth. A friendly and collaborative work environment. If you are an experienced Planning Manager or Senior Planning Manager looking for a new challenge, and you meet the above criteria, we would love to hear from you. Please pop your CV across to (url removed) or call (phone number removed) Reference - 61057
Oct 03, 2025
Full time
Job Title: Planning Manager/Senior Planning Manager Location: Rugby, Warwickshire Salary: £45,000 - £75,000 per annum plus bonus Job Type: Full-time About the Role: We are looking for an experienced Planning Manager or Senior Planning Manager to join our dynamic team, based in Rugby. The successful candidate will play a key role in managing and overseeing the planning process for residential and commercial development projects. This is an excellent opportunity for someone with a strong background in consultancy, housebuilding, or experience with developers or promoters. Key Responsibilities: Lead and manage the planning process for a range of development projects. Prepare and submit planning applications, liaising with local authorities, consultants, and internal teams. Develop and implement planning strategies that ensure successful project delivery. Provide expert advice and support to internal teams on planning issues and requirements. Maintain strong relationships with key stakeholders, including local authorities, consultants, and other industry professionals. Review and assess planning policy, regulations, and local planning conditions to ensure compliance and deliverability. Monitor and report on the progress of planning applications and related activities. Work closely with project teams to ensure planning permissions align with the development programme and business goals. Key Requirements: Proven experience in a planning role within consultancy, housebuilding, or with a developer/promoter. Strong understanding of the UK planning system and local planning policies. Excellent communication skills, both written and verbal, with the ability to engage effectively with stakeholders. Ability to manage multiple projects simultaneously and meet deadlines. A proactive and solution-focused approach to problem-solving. Strong organisational and project management skills. A relevant planning qualification (e.g., MRTPI or working towards it) is desirable but not essential. Ideal Candidate: Based within a reasonable commuting distance of Rugby (Warwickshire, Northamptonshire, Leicestershire). Experience working on residential or mixed-use developments is a plus. A confident and professional individual with a track record of successful planning applications and project delivery. What We Offer: Competitive salary (£45-55k) based on experience plus a car allowance and strong bonus structure! Opportunity to work on a diverse and exciting range of development projects. Support for career development and professional growth. A friendly and collaborative work environment. If you are an experienced Planning Manager or Senior Planning Manager looking for a new challenge, and you meet the above criteria, we would love to hear from you. Please pop your CV across to (url removed) or call (phone number removed) Reference - 61057
