4 jobs found

Vacancy No 5575 Job Title Customer Service Manager- Building Products- Essex Job Description Are you an experienced customer service expert looking for the next step in your career? If so, we are working with a leading supplier of building products who are seeking to recruit a Customer Service Manager to join their team in Essex. The Role This is an exciting opportunity for an experienced Customer Service Manager to lead and develop the Customer Service and Technical Support functions within a market-leading manufacturing business. This is a highly visible leadership role, responsible for managing and developing a customer-focused team while ensuring an exceptional experience across every stage of the customer journey. Working closely with Sales, Operations, Production, Logistics and Finance, you will play a key role in maximising quotation conversion, improving service performance and driving continuous improvement across the department. Specific Duties: Direct line management of the Customer Service and Technical Sales Team Lead, develop and motivate the Customer Service and Technical Support teams Deliver exceptional customer service across all customer touchpoints Manage reactive and proactive sales workloads to ensure responsiveness and efficiency Maximise sales opportunities through effective handling and follow-up of enquiries and quotations Monitor, analyse and improve quotation conversion rates and sales performance Act as the escalation point for customer complaints and service issues, ensuring timely resolution Work closely with external sales teams to support customer retention and revenue growth Collaborate with Operations, Production, Logistics and Finance to deliver outstanding customer outcomes. Establish and monitor KPIs relating to customer service, conversion, productivity and customer satisfaction. Drive continuous improvement of processes, systems and customer experience. Knowledge, Skills and Experience Required Strong Customer Service Background Previous managerial experience Strong commercial acumen Ability to work under pressure in a commercial environment Ability to multitask and work to tight deadlines. Experience of managing, training, developing and supporting a team. A calm and professional manner at all times. Demonstratable sales and technical ability Location Essex (office based) Working Hours 8:30- 5:00 PM (8:30- 2:30 on Fridays) Salary Negotiable (D.O.E) + Excellent Rewards Package 25 Days Holiday, Company Car, Laptop, Mobile Phone We are constantly seeking candidates within the Construction Material Sales Sector in the following roles: Sales Manager, Account Manager, Area Sales Manager, Business Development Manager, Specification Sales Executive, Specification Sales Manager, Branch Manager, Field Sales, Account Executive, Key Account Manager, Field Sales Executive, Field Sales Representative, National Account Manager, Account Executive, Territory Sales Executive, Area Sales Manager, National Sales Manager, Internal Sales, Sales Office Manager, Key Accounts Sales, National Account Sales, National Sales Manager and Sales Director. We cover all roles within the Construction Materials sector including: Builders Merchants Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, KBB Jobs, Civil Engineering Sales Jobs, M&E Sales Jobs, Timber Sales Jobs, Roofing Sales Jobs, Plumbing Sales Jobs, Insulation Sales Jobs, Interiors Sales Jobs, Aggregate Sales Jobs, Quarry Products Sales Jobs, Concrete Sales Jobs, Plant Hire Sales Jobs, Plant Sales Jobs, Tool Hire Sales Jobs, Access Equipment Sales Jobs, Portable Accommodation Sales Jobs, Scaffolding Sales Jobs, Formwork Sales Jobs, Reinforcement Sales Jobs, Bathroom Sales Jobs, Kitchen Sales Jobs, Bedroom Sales Jobs, Bathroom Showroom Sales Jobs, KBB Sales Jobs, Plumbing & Heating Sales Jobs, Heating Sales Jobs, HVAC Sales Jobs, Ventilation Sales Jobs, M&E Products Sales Jobs, Washrooms Sales Jobs, Sanitaryware Sales Jobs, Build Systems Sales Jobs, Cladding Sales Jobs, Curtain Walling Sales Jobs, Fa ade Sales Jobs, Structural Steel Sales Jobs, Brick Sales Jobs, Block Sales Jobs, Stone Sales Jobs, Architectural Stone Sales Jobs, Masonry Sales Jobs, Pipe Sales Jobs, Drainage Sales Jobs, Geotextile Sales Jobs, Attenuation Sales Jobs, SUDS Sales Jobs, Paving Sales Jobs, Landscaping Products Sales Jobs, Street Furniture Sales Jobs, Doors Sales Jobs, Joinery Sales Jobs, Timber Products Sales Jobs, Off Site Construction Sales Jobs, Timber Distribution Sales Jobs, Timber Importers Sales Jobs, Timber Engineering Sales Jobs, Timber Frame Sales Jobs, Sips Sales Jobs, Fencing Sales Jobs, Windows Sales Jobs, Ironmongery Sales Jobs, Hardware Sales Jobs, Access Control Sales Jobs, Lock Sales Jobs, Locking Systems Sales Jobs, Home Automation Sales Jobs, Lifts & Escalators Sales Jobs, Flooring Sales Jobs, Ceramic Tiles Sales Jobs, Adhesives Sales Jobs, Consumables Sales Jobs, Render Sales Jobs, EWI Sales Jobs, Insulation Sales Jobs, Plasterboard Sales Jobs, Partitions Sales Jobs, Fit Out Products Sales Jobs, Interiors Sales Jobs, Coatings Sales Jobs, Sealants sales Jobs, Roofing sales Jobs, Roofing Products Sales Jobs, Tools Sales Jobs, Fixings Sales Jobs, Roof Windows Sales Jobs, Lintels Sales Jobs, UPVC Windows Sales Jobs and all other Construction Materials Sales Jobs.

Area Sales Manager Decorative Cladding A field-based territory sales role promoting a leading range of decorative cladding and external façade systems. Developing relationships with merchants and distributors, whilst tracking projects with contractors and local developers. Package: Circa £45k basic with a £9k bonus scheme (paid quarterly, with +£18k achievable for over performance) Hybrid company car Pension 24 days holiday iPhone & laptop Territory: South East, with the focus on Kent, Surrey & Sussex The Role Area Sales Manager Promoting a leading range of decorative rainscreen cladding for the residential new build and refurbishment sector Managing and developing relationships with national and independent builders' merchants and specialist construction distributors Delivering product training, trade day support and conducting joint customer visits alongside merchant and distributor sales teams Whilst equally tracking and winning residential new-build and refurbishment projects with contractors and local developers With everything won back-sold through your distribution network The Successful Applicant Area Sales Manager You are likely to already have some field sales experience from within the construction industry This could be from within building materials, or you could equally be coming from heating, plumbing, KBB, interiors, electrical My client is more interested in hiring someone with the right attitude and motivation Strong relationship-building and communication skills A professional, organised and structured approach to territory management Self-motivated, commercially aware and comfortable working independently in a field-based role The Company A leading and long-established manufacturer of building materials Part of a global multi-billion-pound organisation operating across multiple international markets Forward-thinking business with a strong reputation for innovation and product development Committed to employee development, training and internal promotion Offers genuine long-term career progression opportunities Apply Now Please click on the apply button to find out more about this Area Sales Manager opportunity and other field sales vacancies within the building materials and construction products sector. Integra are a sales recruitment consultancy specialising in the recruitment of field sales professionals on a nationwide basis. We recruit across a number of vertical markets but with the emphasis on the construction industry. Typically recruiting sales executive, sales representative, account executive, account manager, territory sales and area sales manager positions. Key words for this role include: cladding, facades, weatherboards, building materials, building products, merchants, distributors, contractors, house builders, local developers, field sales, account management, area sales manager, South East, Home Counties

Customer Service Advisor - Buxton We are working on behalf of our leading manufacturer client who specilaise within the construction materials industry who are looking to recruit an experienced Customer Service Advisor to join their busy and successful team based in Buxton. This is an excellent opportunity for a customer-focused individual with strong organisational skills to join a well-established business offering a varied and rewarding role within a supportive team environment. Responsibilities: As an Internal Sales Executive, you will play a key role in supporting customers and the external sales team, ensuring orders are processed efficiently and customers receive an exceptional level of service. Act as the first point of contact for customers regarding orders, deliveries and product enquiries. Process customer orders accurately and efficiently. Coordinate delivery schedules with hauliers to ensure products are delivered on time. Handle customer queries and resolve issues in a professional and timely manner. Respond promptly to telephone and email enquiries. Liaise with transport providers and internal departments to support effective delivery planning. Provide administrative support to the external sales team, including preparing quotations and assisting with tender submissions. Process customer returns and credits in line with company procedures. Maintain accurate customer records and update internal systems. The successful candidate will have: Previous experience in an Internal Sales, Sales Support or Customer Service position. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. A proactive and customer-focused approach. Good administrative, numerical and problem-solving skills. High levels of accuracy and attention to detail. Good knowledge of Microsoft Office, particularly Excel. SAP experience would be advantageous but is not essential as training can be provided. The ability to work independently as well as part of a team. Desirable Experience Experience within the construction, building materials or concrete products sector. Knowledge of supplying National and Independent Builders' Merchants. If you're an organised, customer-focused professional looking to develop your career within a successful and growing business, we'd love to hear from you. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures

Role: Senior Internal Sales Executive Location: Nottingham, Nottinghamshire Sector: Builders Merchants - Construction Sales Package: 40,000 - 45,000 DOE We seek an Internal Sales Executive who will be based at one of our branches in the Nottingham area. We supply a range of construction materials to the construction sector, and are a well-established, household name within the industry. As an Internal Sales Executive you will have previous knowledge of the builders' merchant sector, preferably within a sales-based role. The Internal Sales Executive will have a tried and tested method to find leads for new accounts, as well as be the focal point for all incoming inquiries for any existing accounts within the building materials sector. The incoming Internal Sales Executive will have a pro-active approach, as well as a personable demeaner and drive for sales. Key Attributes for an Internal Sales role: Previous experience within a sales role within the construction supply or building materials sector Customer focused Good communication and negotiation skillset Results driven Team player Detail conscious Personable Business focused Key Responsibilities for an Internal Sales role: Reactive and proactive telephone sales from existing customers within the sector Raising quotations and securing orders Liaising with buying groups in the Housing sector to encourage spend Setting up new customer accounts as/when appropriate Maintaining legacy client accounts via inbound inquiries Be the focal point for all things new build housing Assisting with creation of price lists and sending price lists to allocated customers Key Skills: Customer service experience IT proficient (MS office) Strong sales experience If you feel you have the relevant experience and skill set, please apply to this job advert and the company hiring manager will be in touch. Alternatively, call Liam on (phone number removed) for further information. Key words and Phrases; internal sales, sales negotiator, sales executive, sales coordinator, sales co-ordinator, account manager, sales office, sales supervisor, telesales, senior sales INDS