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EUC/M365 Architect London, Docklands (Hybrid) £100,000 - £110,000 per annum + annual discretionary bonus On behalf of a leading global financial technology organisation, I am seeking an experienced End User Computing Architect to join its Architecture & Technology division. This is a senior role with significant influence over digital workspace strategy, architectural standards, and the future direction of end-user platforms across the business. The End User Computing Architect will design and govern secure, scalable and efficient digital workspace solutions across desktops, laptops, mobile devices, VDI environments and enterprise applications (M365/Intune/SCCM). You will provide technical leadership, develop architectural blueprints, and ensure alignment with strategic, operational and security objectives. The organisation is pleased to offer the role on a hybrid basis with 2 days per week in their Canary Wharf office, therefore you must be within a reasonable commute of London. Responsibilities: Solution design - Produce high-level designs, conceptual architectures and options papers. Architecture development - Create and maintain architecture blueprints, standards and best practices. Technical leadership - Lead EUC architecture across projects, ensuring effective integration and adherence to best practice. Strategic contribution - Support the development and evolution of the End User Computing strategy. Continuous improvement - Enhance architectural governance, reference architectures and product roadmaps. Cross-functional collaboration - Partner with Enterprise, Infrastructure, Security, Engineering and Operations teams. Skills/experience required: Strong background in end user computing architecture, engineering and platform design. Experience of the above within a regulated financial services environment essential Proven experience delivering solutions using on-premises and cloud technologies. Ability to communicate complex solutions clearly to technical and non-technical stakeholders. Solid understanding of risk management within technology environments. Experience providing technical guidance and identifying opportunities for efficiency. Ability to operate effectively in environments with ambiguity and diverse stakeholder needs. Excellent communication and interpersonal skills. Technical requirements: Endpoints: Desktops, laptops, mobile devices, VDI. Endpoint management: Intune, SCCM. Virtualisation: Citrix, VMware, VDI platforms. Cloud productivity ecosystems: Microsoft 365 (Office, Exchange, Teams, SharePoint, Power Platform, Copilot), Google Workspace. Identity & Access Management: Microsoft Entra, Active Directory, Okta, Conditional Access. Security: Endpoint security, Zscaler, NetScaler, Zero Trust frameworks. Operating systems: Windows 11, macOS. Third-party tooling: Ability to assess and recommend complementary technologies.

Are you an experienced Production Manager looking for a new role Are you confident in leading a Production operation driving performance and best practice Are you skilled in delivering Production targets through team and plant performance Kingscroft have been asked to recruit for a Production Manager by a specialist manufacturing business. In this role you will support the Operations Director and be central in setting and delivering the Production goals and strategy for the company. As the ideal candidate you will have experience in a manufacturing business, with the ability to develop behaviour, engagement, lean thinking, best practice and skills across the production team and manufacturing operations. You will be confident in working with KPIs and using metrics to measure and improve output , quality , scrap , efficiency and H&S outcomes. Your role will involve: Leading Production, Manufacturing, Quality, Purchasing, Scheduling, Logistics Maintenance and Facilities. Develop the performance based metrics to deliver the business plan. Work closely with the team managers to define their strategy and develop their teams to achieve results. Drive daily performance and long term goals of the plant. Lead Continuous Improvement and implement process and operational change to deliver results. Develop the culture of the plant to deliver the business plan and exceed customer expectations for delivery and quality targets. Manage capital projects and investments to ensure effective development across equipment and facilities. Provide a focus point for customer contact and control commercial enquiries flow through the business. Provide reporting and detailed analysis of performance. This is a fantastic opportunity to join a well invested and positioned company in a role that is vital to the operation. Please apply today for a confidential discussion about the business and team. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.

Our Client, a major name in Insurance Broking, has an excellent opportunity for an Account Director to lead the delivery of first class risk management service to a range of major clients. Your Clients will expect superior bespoke Insurance programmes and the best possible risk management advice. You will be dealing with CEO's and CFO's who want a close working relationship with their Insurance Expert. Accordingly you will have the credibility and presence to be effective at this level but also the relationship building skills to successfully build those relationships. You will be responsible for the revenues of those clients and their interests will be at the heart of the way you do business. Often these Clients will be household names or will have multi national operations, so you will need the integrity to operate at this level. Accordingly you will travel to London two or three days per week. Also because of the complexity of their Insurance requirements, you will be able to focus on a small number of these key accounts. As an Account Director your responsibilities will include: Understand the clients' business and their risk management needs to provide first class Insurance solutions Ensure Insurance solutions are appropriately priced to meet the clients' needs and deliver profitable business Lead and deliver the end to end ongoing client service Proactively develop client relationships to ensure excellent retention rates Manage KPIs/SLAs to ensure targets are met To be a successful Account Director you will demonstrate: First class Commercial Insurance knowledge gained across all classes of business Integrity, credibility and presence at Senior levels Excellent communication, negotiation and interpersonal skills Genuine desire for excellent customer service and business development You will be focused on your client's needs and responsive to them, which would include visiting them, occasionally abroad, when virtual meetings are not appropriate. Otherwise you will be able to work on a hybrid basis, visiting the London office to keep in touch with your team.

A Director or Partner opportunity, depending on experience, for someone who has a passion for advising OMB clients across a broad range of Taxes. UK experience essential. Our client is seeking someone who has the hunger and drive to become a key part of their Tax practice and focus on delivery of Mixed Tax services to OMB clients in the South of England. You will, of course, most probably have a strength or preference for one type of tax, but this role requires someone with a good understanding of the other taxes which can impact their client's financial affairs and business plans. You will be familiar with all or most of the following, allowing you to spot issues and opportunities where more detailed, specialist support may be needed: UK Personal Tax UK Corporate Tax VAT Employment Tax There is a Partner opportunity for someone immediately, or within a short time frame, if both parties feel starting as a Director makes the most sense. The culture of this firm is superb and the Tax and other Partners are extremely approachable and supportive. Please get in touch for a confidential discussion. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Job description Position: Senior Regional Sales Manager Location: East Midlands Region Salary: Up to £60,000 basic, plus uncapped bonus, plus company car or car allowance car allowance Unlimited OTE Hours: Monday to Friday, 8:00 AM - 4.30pm Are you ready for the next step in your Recruitment Sales career? My client is seeking a proven Senior Sales Manager who has had experience with tenders, winning A-Z Industrial business, High volume temp busines, On site contracts and be 150K plus biller per annum. My client is offering an exceptional opportunity for a Senior Regional Sales Manager to manage new business opportunities and build key customer relationships within their Industrial Division across the whole of the Yorkshire and East Midlands region. Reporting directly to the Regional Sales Director, you'll work closely with their branch teams to drive new business and support continued growth in the temps Industrial/Manufacturing sector accross Yorkshire and East Midlands What s in it for you? Competitive basic salary up to £60,000 plus commission and company car or car allowance Uncapped commission structure Cutting edge CRM and Sales AI Senior Operations to support in tenders Pension scheme Birthday day off Club benefits Annual company events Option to purchase up to 5 extra annual leave days Recognition programs, including awards, competitions, and incentives Ongoing training and professional development Extra holiday for length of service Your Key Responsibilities Generate leads using all available resources to including cutting edge CRM and Sales AI software Managing and utilising your enhanced LinkedIn account Attending networking events Utilising your marketing budget Growing an existing lead data base Research and monitor competitors Develop and manage your own portfolio of target accounts Achieve and exceed monthly targets Participate in branch team meetings and individual performance reviews Maintain up-to-date records in the CRM system Develop strategies to promote the company s products and services Prepare sales forecasts, establish sales goals for the region, and to communicate these Collaborate with Senior Managers to identify market news/leads. Share some management responsibility for the Regional Sals Managers in other area's with the Sales Director What my client is looking for A Senior Sales Manager or Business Development Manager who is a proven biller of 150K plus per annum within the Industrial/ Manufacturing sector within the recruitment industry with a proven track record in winning new large volume accounts as well as A- Z business within the Yorkshire/East Midlands region. Demonstrated success in sales/winning new accounts Experience working with volume users and achieving results Proven ability to exceed targets Great management skills so you can share responsibility of the Regional Sales Managers with the Sales Director and act as a mentor and advisor to them. Full UK driving license About my client A medium sized independent recruiter who are one of the UKs' leading employment agencies, specialising in the Industrial, Commercial, and Technical sectors. Established in 1993, they have consistently grown year after year and now have a number of established branches across the UK as well as a large managed services division who look after large on site prestigious accounts. Ready to join a growing and dynamic team? If you have experience at a senior level in recruitment sales Apply Now To take your Recruitment sales career to the next level, please forward your up to date CV outlining your success within the recruitment industry and if we wish to take your application to the next level one of our consultant will contact you within 24 hours.

Business Development Manager £50,000 - £60,000 + Uncapped Commission + Excellent Benefits Remote (2 days a month in London office flexible) Highly talented Business Development Manager required for a leading tech focused media business. You ll be responsible for generating sponsorship and digital marketing sales across their global portfolio of events and products. Our client runs a global series of B2B events and publishes industry-leading content for tech managers and leaders. They re a smart, friendly, and fast-moving team that delights their audience and partners through brilliant experiences and meaningful connections. This is a highly consultative, solutions-led sales role suited to someone who enjoys building long-term client relationships, shaping campaigns, and consistently exceeding revenue targets. You ll sell across a mix of event sponsorship, branded content, advertising and digital products, working closely with sales, marketing, operations and production teams to deliver exceptional outcomes for clients. Candidate Profile: 3+ years experience in a B2B sales role Ideally event sponsorship / Digital marketing solutions A proven track record of exceeding personal sales targets and driving results Experience selling portfolio-based solutions, ideally across events and digital products. Background in event sponsorship sales and/or digital marketing solutions (experience in one is required; both preferred) Demonstrated success selling into and growing complex client organisations Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Your new company A prestigious and well-known organisation are looking for a Financial Controller to join their team in central Manchester. Your new role In this role, you will manage a small finance team and take responsibility for the smooth operation of the daily finance function. You will deal regularly with stakeholders from multiple areas of the business, and manage all the financial processes and controls. In this job, you will report to the Finance Director, and be their second in charge, ensuring the timely and accurate delivery of financial information and take the lead on all strategic management in finance. What you'll need to succeed You must be ACA/ACCA qualified, and ideally you will currently be at Audit Manager level in practice looking to make your first move to industry. You will have excellent attention to detail, be a professional and confident communicator with the ability to push back and ask the right questions. You will have management experience, and lead from the front, taking charge of your workload and the operations of the team. You must have a strong technical skill set, and be driven to solve problems and improve processes. What you'll get in return In return, you will get a rare opportunity to join a business in this sector, a leader in their industry and a collaborative, family feel team. You will have access to excellent benefits, and work in an environment that encourages professional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a General Manager with strong Sales and Commercial skills developed in a manufacturing or technical service environment Are you confident in leading a Manufacturing business to achieve company goals Are you able to develop and maintain key customer relationships and deliver commercial growth while achieving daily business and operational targets Kingscroft has been asked to recruit for a Managing Director or General Manager for a well-established and successful manufacturing business. As the ideal candidate you will have experience in a stand-alone SME Manufacturing business in a leadership role. You will be confident in delivering continued success through developing sales and commercial strategy and driving internal operational improvements. The whole business model is based around short lead times, simple processes and delivering to the household names in the customer base. In the role you will be in to every detail of the business with no job to big or small for your attention. Your role and responsibilities will include: Drive the business through detail and a shop floor based approach Take responsibility for commercial success and strategic development Control costs , expenditure and investment Report weekly to board level on the key metrics of Safety, Quality , Sales , Finance and Operations Provide leadership, development and structure to the management team Be the focal point of the business, visible to employees and customers to help drive the organisations success Lead performance across Sales, Quality , Operations and Dispatch Delivering on a daily basis The business is well supported by strong Production and Finance Managers and your role will be mentored from group level allowing you the confidence to expand and develop the operation. If you are hard working , set high standards , are ambitious and determined to succeed this is a fantastic opportunity to lead a well-established SME Manufacturer. Please apply today for a confidential discussion on the role and opportunity. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.

IT Manager Type of role: Permanent Location: Carmarthenshire / South West Wales Role Overview We are looking for a hands-on, autonomous IT Manager to take full ownership of local IT operations for our client. In this broad, impactful role, you'll manage daily infrastructure, bridge IT and OT environments, and coordinate with external partners. Key Responsibilities IT Operations: Oversee system performance, security, backups, M365, user administration, and network topology. Vendor & Project Leadership: Manage external IT providers, service SLAs, and live hardware refreshes. Governance: Partner with the local CFO on site budgets and align with global Group IT strategies. Requirements Experience: 3-5 years in IT administration, system engineering, or IT management. Technical Knowledge: Windows Server, Active Directory, M365, Hyper-V/VMware, firewalls, LAN/WAN/VPN networking, and backups. Key Skills: Self-motivated, strong problem-solver, comfortable acting as the sole local IT resource, and willing to travel between sites. Bonus: Experience with OT environments (PLC, MES, SCADA). This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo . Co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

FRENCH SELECTION (FS) French speaking Personal Assistant Location: Mansfield Office Based with Fridays Work from Home Salary: up to £37,500 per annum plus benefits Ref: 8241PA To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8241PA The company: An award-winning, multinational organisation who provide specialist services on a global scale. The company is recognised for its strong core values, commitment to sustainability, and collaborative working environment. Main duties: An exciting opportunity to become the trusted right-hand support to the Operations Director. You will act as a first point of contact for key stakeholders, and provide a high level of executive and operational support The role: - Manage the Director's diary including meetings, travel and the preparation of briefing materials. - Provide high-level administrative and secretarial support, including drafting professional correspondence, reports and managing communications - Coordinate meetings and events while also handling agendas, minutes and logistics - Conduct research and prepare reports, summaries and presentations - Act as the first point of contact for internal and external stakeholders, handling enquiries and welcoming visitors when required, ensuring a high level of professionalism - Arrange and manage travel logistics, consisting of bookings, itineraries, and trip coordination. - Uphold confidentiality and discretion when handling sensitive information and communications. - Support the wider leadership team with ad-hoc tasks and project coordination as needed. The candidate: - Fluent in French to Business level standard - Proven experience working as a Personal Assistant or Executive assistant to Senior Management - Essential - Strong interpersonal and communication skills (written and spoken) with confidence handling challenging enquiries. - Highly organised with the ability to prioritise and meet tight deadlines. - Self-motivated and flexible with the ability to work independently and adapt working hours when needed - Advanced IT proficiency especially in Microsoft Office - Car owner due to location The salary: up to £37,500 per annum plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Due to continued success and growth in our core sectors, we are looking for an experienced Work Winning specialist to support our National business. The Work Winning / Bid Manager will report to our company Director of Bidding and lead opportunity pursuit for key clients in Industrial, Commercial, Healthcare and Heritage sectors including major projects. Why join us? Through the years we've developed a culture very much our own - creating an environment that brings out the best in people who share our commitment to excellence. Right now, we're excited about continuing the company's legacy through the projects and opportunities ahead. Join our collaborative team to achieve more from your career by proudly building Britain's future heritage with us. The Role Work Winning / Bid lead for opportunities across the breadth of focus sectors. Support/manage the complete work winning process - from business development and early engagement, capture planning and win strategy development, to commencing formal procurement stage, all the way through to post tender requirements. Building and developing relationships with key stakeholders including Clients, Consultants and Supply Chain. Able to develop a detailed and co-ordinated bid programme ensuring all key tasks are identified and resourced appropriately. Develop bid budgets and monitor throughout the bid process. Manage governance requirements at corporate and functional levels in accordance with our company management processes. Capable of developing qualitative responses, if required, on specific bids. Manage qualitative bid review processes and be a key part of that review. Maintain our CRM information management system with bid data. Key member of our Bid Management functional team supporting improvement activities and development of our company wide bid processes and evidence gathering. Your profile Experienced Work Winning/Bid Manager. We are particularly looking for individuals with experience in private sector bidding. An experienced and collaborative individual with the ability to respond quickly to changing situations. Experience of managing work winning corporate governance. Effective management of bid teams to deliver high quality outputs, on time. Ideally qualified to degree level or above in an appropriate Built Environment qualification. Must possess the ability to coach, mentor and lead a diverse team to deliver best in class services to our Clients. Effective people management skills, leadership, and strong negotiation experience. Have a flexible approach to working styles, working cross sector and geography. Highly developed organisational and planning skills, time management skills and written/oral communications skills. The values at the heart of our operations include a commitment to the highest standards of safety, quality, engineering excellence, sustainability, and an unswerving focus on the needs and aspirations of our Clients. Our aim is to make a positive impact on the communities and the environment in which we operate. We believe being inclusive and nurturing a diversity of talent and skills will help us to continue our rich legacy of technical excellence to proudly build Britain's future heritage. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is committed to being a truly inclusive employer. Even if you do not meet every single requirement, we would still love to hear from you, especially if you are part of a group that is under-represented in the construction industry. We recognise that talented people come from a wide range of backgrounds and circumstances, and we are committed to creating an environment where everyone can thrive. As part of this commitment, we support agile ways of working wherever possible, helping our people to balance their professional and personal responsibilities while delivering excellent results. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, we strive to create a supportive, empowering, and inclusive environment where every member of our team feels valued, respected, and able to achieve their full potential.

Wolviston Management Services are proud to be supporting our client in the recruitment of a Desktop Support Analyst on a 12-month fixed-term contract, with the potential for extension. Job Overview The Commercial Desktop Support Analyst provides business-critical desktop support for Commercial traders, schedulers, and operations teams who rely on stable workstations, trading applications, market data tools, collaboration platforms, and secure network connectivity. This role resolves desktop, software, hardware, access, performance, and connectivity issues that can directly impact trading, scheduling, and real-time business execution. The position operates in a 24x7 follow-the-sun support model with Houston, London, and Singapore desktop teams to ensure continuous coverage, timely handoffs, and minimal service disruption. The successful candidate brings strong troubleshooting discipline, clear communication, and the ability to support demanding front-office users with urgency and professionalism. Key Responsibilities Trade desktop support: Provide Tier II/III support for traders, schedulers, and Commercial users across desktops, laptops, virtual desktops, peripherals, Microsoft 365, collaboration tools, market data tools, and core business applications. Service restoration: Troubleshoot and resolve high-impact workstation, application, printing, audio/video, authentication, network, and connectivity issues affecting trading or scheduling activity. Global coverage: Participate in 24x7 on-call, shift-based, and follow-the-sun support with Houston, London, and Singapore teams, ensuring clear handoffs and timely escalation. Incident ownership: Manage incidents, service requests, and escalations through closure while coordinating with infrastructure, network, security, application, and vendor teams. Endpoint lifecycle support: Support workstation builds, operating system upgrades, software deployment, image management, patching, endpoint security, encryption, and hardware refresh activities. Continuous improvement: Identify recurring issues, document fixes, improve knowledge articles, automate repeatable tasks where practical, and contribute to service stability. Security and compliance: Follow change, access, cyber, data protection, endpoint security, and audit requirements while maintaining a secure desktop environment. Required Skills and Experience 5+ years of desktop, endpoint, or technical support experience in a Windows enterprise environment. Strong troubleshooting experiences across Windows 10/11, Microsoft 365, Teams, Outlook, browsers, printers, peripherals, and enterprise productivity tools. Experience supporting trading, scheduling, logistics, energy, financial services, or other time-sensitive business environments. Working knowledge of Active Directory, Group Policy, DNS, DHCP, TCP/IP, VPN, wireless, authentication, endpoint security, and remote support tools. Experience with desktop deployment, imaging, software packaging, patching, endpoint encryption, antivirus/endpoint protection, and privileged access tools. Ability to diagnose workstation, application, performance, login, network, and connectivity issues using structured troubleshooting methods. Experience managing incidents, service requests, escalations, and documentation through ITSM tools. Strong written and verbal communication skills with the ability to coordinate across business users and global technical teams. Ability to work independently, prioritize competing issues, and remain composed in high-pressure trade floor or front-office support situations. Willingness to support 24x7 on-call, shift rotation, weekend coverage, and global handoff needs. Preferred Qualifications Bachelor's degree in computer science, Information Technology, Management Information Systems, Engineering, or equivalent practical experience. Experience supporting Commercial, ETRM/CTRM, commodity trading, scheduling, logistics, market data, or risk management platforms. Experience with endpoint management tools such as Microsoft Intune, SCCM/MECM, MDT, Defender, Beyond Trust/Avecto, McAfee, or similar technologies. Scripting experience with PowerShell, Python, VBScript, SQL, or similar tools to automate diagnostics, reporting, or remediation tasks. Understanding of ITIL practices, change management, incident management, problem management, knowledge management, and service level expectations. Experience creating support procedures, escalation guides, operational runbooks, and knowledge articles. Success Profile The ideal candidate is a technically strong, customer-focused desktop support professional who understands the urgency of Commercial trading and scheduling operations. They take ownership, communicate clearly, resolve issues quickly, and work effectively across regional and global teams to keep critical Commercial users productive around the clock.

We are delighted to be partnering with a well-established consultancy organisation to recruit an experienced HR Operations Manager. This is an excellent opportunity to join a growing business with a workforce of approximately 1,000 employees and play a key role in driving operational excellence across the People function.Reporting to the HR Director and working as part of a collaborative HR team, you will lead the HR Operations function, ensuring the delivery of an efficient, customer-focused service across the entire employee life cycle. This is a highly visible role that will combine people leadership, process improvement and operational governance, making it ideal for someone who enjoys balancing strategic improvements with hands-on delivery.The RoleLeading a small team, you will be responsible for the day-to-day delivery and continuous improvement of HR operations. You will oversee employee life cycle administration, recruitment coordination, HR systems, people data, reporting and payroll processes, ensuring a high-quality service is delivered to employees and managers across the business.Key responsibilities will include: Leading, coaching and developing the HR Operations team. Managing HR administration processes across the employee life cycle. Overseeing recruitment administration and supporting hiring activities through your team. Building strong relationships with payroll stakeholders to enhance processes, reporting and accuracy. Managing HR systems, people data and the production of regular management information and dashboards. Overseeing employee benefits administration and supporting the smooth delivery of reward-related processes. Driving continuous improvement initiatives, identifying opportunities to streamline and standardise ways of working. Ensuring robust governance, compliance and operational controls are maintained across all HR operational activities. About YouWe are looking for a proactive and organised HR professional with a strong background in HR operations and team leadership.You will ideally have: Proven experience managing HR Operations within a medium-to-large organisation, 1000 + staff. Strong knowledge of HR systems, payroll processes, people data and reporting. Experience identifying and implementing process improvements that enhance efficiency and service delivery. Excellent leadership and stakeholder management skills. A customer-focused approach with the ability to balance operational delivery with continuous improvement initiatives. Strong organisational skills and attention to detail. What's in It for You?This is an opportunity to join a successful and evolving consultancy business where the People function plays a central role in supporting growth and organisational effectiveness. You'll have the chance to shape and enhance HR operations while developing and leading a capable and established team.To find out more about this confidential opportunity, please apply today or contact Hays for a private discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Operations Manager Newark, Full Time, Permanent Up to circa 45,000 Our Newark based, award-winning Client is looking to appoint an Operations Manager . This is a fantastic opportunity for an experienced people manager who thrives in a fast-paced technology and customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across Product, Technology, Commercial, Finance and Customer Success, acting as a key operational leader within the organisation. Key Responsibilities The role of the Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee day-to-day operational activities across the business Ensure services are delivered accurately, efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Process Improvement & Performance Monitor KPIs, service levels and operational performance metrics Analyse trends and identify opportunities for improvement Lead initiatives to streamline workflows and improve efficiency Support automation and system enhancement projects Systems & Technology Work closely with Product and Technology teams to support system developments and enhancements Act as a key operational stakeholder for business-critical platforms and processes Support testing, implementation and rollout of new systems and functionality Manage escalations relating to operational or technical issues Stakeholder & Customer Management Build strong relationships with internal and external stakeholders Act as a senior escalation point for operational issues Support customer-facing discussions where operational expertise is required The Candidate The ideal Operations Manager will will combine strong operational leadership with a passion for service excellence. The following experience, knowledge and skills would be advantageous: Previous experience in an Operations Manager, Service Delivery Manager, Customer Operations Manager or similar leadership role Proven ability to improve processes and drive operational performance Experience working with business systems and technology platforms Desirable Experience within hospitality, travel technology, SaaS, reservations, distribution or related industries Experience working with operational KPIs and service level management Personal Attributes Strong leadership and coaching skills Highly organised with excellent attention to detail Comfortable managing multiple priorities Solutions-focused mindset Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.

We are delighted to be partnering with a well-established consultancy organisation to recruit an experienced HR Operations Manager. This is an excellent opportunity to join a growing business with a workforce of approximately 1,000 employees and play a key role in driving operational excellence across the People function. Reporting to the HR Director and working as part of a collaborative HR team, you will lead the HR Operations function, ensuring the delivery of an efficient, customer-focused service across the entire employee life cycle. This is a highly visible role that will combine people leadership, process improvement and operational governance, making it ideal for someone who enjoys balancing strategic improvements with hands-on delivery. The RoleLeading a small team, you will be responsible for the day-to-day delivery and continuous improvement of HR operations. You will oversee employee life cycle administration, recruitment coordination, HR systems, people data, reporting and payroll processes, ensuring a high-quality service is delivered to employees and managers across the business. Key responsibilities will include: Leading, coaching and developing the HR Operations team. Managing HR administration processes across the employee life cycle. Overseeing recruitment administration and supporting hiring activities through your team. Building strong relationships with payroll stakeholders to enhance processes, reporting and accuracy. Managing HR systems, people data and the production of regular management information and dashboards. Overseeing employee benefits administration and supporting the smooth delivery of reward-related processes. Driving continuous improvement initiatives, identifying opportunities to streamline and standardise ways of working. Ensuring robust governance, compliance and operational controls are maintained across all HR operational activities. About YouWe are looking for a proactive and organised HR professional with a strong background in HR operations and team leadership. You will ideally have: Proven experience managing HR Operations within a medium-to-large organisation, 1000 + staff. Strong knowledge of HR systems, payroll processes, people data and reporting. Experience identifying and implementing process improvements that enhance efficiency and service delivery. Excellent leadership and stakeholder management skills. A customer-focused approach with the ability to balance operational delivery with continuous improvement initiatives. Strong organisational skills and attention to detail. What's in It for You?This is an opportunity to join a successful and evolving consultancy business where the People function plays a central role in supporting growth and organisational effectiveness. You'll have the chance to shape and enhance HR operations while developing and leading a capable and established team. To find out more about this confidential opportunity, please apply today or contact Hays for a private discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role. Company Description We're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak. Job Description We are looking for an experienced Cloud Engineer to join our team supporting and developing our global platforms. As part of the On-Premise and Cloud Operations team, you'll be responsible for the day-to-day operation, support and optimisation of key IT platforms across both on-premise and cloud environments. This team is a key part of the wider IT Engineering function, ensuring platform stability, high service availability, and efficient incident resolution, while contributing to continuous improvement initiatives across tooling, automation and processes. You will have experience as a multi-skilled and highly adaptable engineer who can support operational delivery, while looking to develop deeper technical expertise in one or more technology areas. Qualifications Preferred experience using Citrix XenServer, Virtual Apps and Desktops. Proven experience with Identity and Access technologies, such as Okta and Entra ID. Knowledge of Cloud technologies such as M365, AVD and GCP. Experience using Exchange SE/Online and Cisco ESA is desirable. Commercial experience with Active Directory/Group Policy is required. Understanding of Ivanti UWM. Monitoring and logging tools such as Splunk. Experience in using PowerShell scripting is preferred. Building access and monitoring technologies, such as Net2/CCTV. Additional Information Installing, managing, and monitoring highly available Citrix infrastructure. Managing and monitoring mail services, Exchange, and ESA. Managing and monitoring identity and access using Okta and Entra ID. Optimising the M365 environment for the business. Troubleshooting complex issues and drive them to resolution. Writing scripts to automate processes and accelerate common tasks. Managing Group Policy and personalisation. Maintaining up-to-date documentation and share knowledge with the team. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don't hesitate to reach out.

Please see job description for more information Role Purpose The lawyer will be responsible for providing legal and advocacy services to the General Optical Council's in-house casework team investigating concerns about registrants' fitness to practise.The role requires an advocate with experience of preparing and presenting fitness to practise cases in the regulatory healthcare sector (or similar). They will have responsibility for preparing cases for hearings before the GOC's Fitness to Practise Committee (FtPC), Registrations Appeals Committee (RAC) and the High Court (if qualified), and for presenting cases on behalf of the GOC as required. This will require the jobholder to work closely with Operations Managers and other team members to ensure that cases are fully prepared for hearing in a timely and efficient manner.The jobholder will also provide legal advice and support to the regulatory operations directorate at all stages of the fitness to practise process, and to the rest of the GOC as required, and will play a significant role in supporting and developing our investigation team.The jobholder will have a 'hands-on' approach with a strong and positive commitment to continuous improvement. Key Accountabilities Presentation of cases on behalf of the GOC in front of the FtPC, RAC and High Court (where applicable). Preparation of cases prior to presentation (including cases being presented by others) including the drafting of high-quality legal documents, including (but not limited to): Statements of Facts Skeleton Arguments Rule 16 applications Allegations (charges) High Court IO extension applications/consent orders Supporting casework teams to ensure the efficient and effective assessment, investigation and progression of cases, including advising on the assessment of risk in relation to the need for interim orders (at both investigation and FtPC stages). Communicating effectively with internal and external stakeholders, including registrant representatives and external third parties, as required. Providing advice, support and training to casework staff including advice on risk, evidence, proportionate enquiry and investigation, the drafting of charges and correspondence with external parties. Provision of routine and complex legal advice to the regulatory operations directorate teams on a day to day basis (and, if required, to the wider GOC). Ensuring continuous improvement taking into consideration, and implementing learning from, outcomes in practice committees and relevant case law. Liaison with internal and external stakeholders, legal representatives and external third parties as required. Acquiring an outstanding working knowledge of the GOC's governing legislation, relevant policies and procedures and relevant case law. Participate in project teams and working groups as necessary to further the work of the department. Essential Skills/Experience/Qualifications Qualified lawyer with experience of professional regulation or the ability to gain the experience quickly (solicitor, barrister or Chartered Legal Executive, holding a current practising certificate with at least 3 years' PQE). Significant experience of managing and/ or directing investigations and presenting cases within agreed timeframes and to a high quality, preferably within the professional regulation setting. An excellent understanding of complex legal concepts and ability to apply knowledge to case work. Ability to grasp unfamiliar and/or new legislation quickly and to accurately apply rules and legislation to daily work. Ability to handle a high-volume caseload and manage competing priorities effectively. Ability to communicate to a high standard with legally qualified and non legally qualified colleagues. Excellent literacy and written and oral communication skills. Good general IT skills with the ability to use case management systems and Microsoft Office products. Interviews will be held virtually via Microsoft Teams from 21 August 2026. Closing date for applications is 11 August :59pm, please note we reserve the right to close the role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role.