140 jobs found

Parts & Trade Counter Advisor If you enjoy helping customers, have an interest in agricultural, horticultural or groundcare machinery, and thrive in a busy environment, we'd love to hear from you. The Role Reporting to the Parts & Retail Manager, you'll be responsible for providing excellent customer service while supporting the day-to-day running of the trade counter and showroom. Your duties will include: Assisting customers in person, over the phone and via email. Identifying and supplying the correct parts and products. Selling parts, hardware, clothing and groundcare equipment. Supporting workshop technicians with parts identification. Receiving deliveries and processing customer orders. Maintaining a tidy, well-stocked showroom. Processing payments accurately and efficiently. About YouYou'll have: Excellent customer service and communication skills. A positive, proactive attitude and enjoy working as part of a team. Good computer skills and attention to detail. The ability to work well in a fast-paced environment. A full UK driving licence. Desirable: Knowledge of agricultural, horticultural or groundcare machinery and parts. Previous parts, trade counter, retail or showroom experience. Sales experience within the agricultural or groundcare industry. What's On Offer Permanent, full-time position. 39-hour working week 32 days annual leave (including bank holidays). Company Sick Pay Scheme. Workplace Pension. Employee Referral Bonus Scheme.

German/Dutch Speaking Parts Sales Advisor Location: Brentwood, Essex Working hours: Monday to Friday, 8.00 - 5.30, office based Salary: £28,500 - £35,000 About the Company A great opportunity has arisen for a German or Dutch speaking Parts Advisor. This is a full-time position in Brentwood for a company in the automotive industry to join their trade team. The Role We are looking for a motivated and customer-focused Parts Advisor to join our busy team. As a Parts Advisor, you will play a key role in ensuring customers and workshop technicians receive the correct parts quickly and efficiently, helping to keep vehicles on the road and operations running smoothly. The successful candidate will provide expert advice on vehicle parts and accessories, process orders, manage stock, and deliver outstanding customer service to both trade and retail customers in both English and German/Dutch. You will work closely with colleagues across the business, maintaining strong relationships with customers and suppliers while supporting the day-to-day operation of the parts department. This is an excellent opportunity for someone with experience as a Parts Advisor who would like to integrate their skills in German or Dutch to their work. Key Responsibilities - Fluent in speak German or Dutch - Ordering, reserving parts, invoices, and payments - General aftersales questions - working in a team with the service department - Making estimates when necessary - Achieve sales by prospecting, acquiring, and maintaining accounts - Answering all customer questions by phone, email and in person - Assist in checking parts inventory - Maintaining contact with the workshops, service advisor, and customers - Occasionally reaching out to customers to offer special promotions - Telesales is central to the position. Cold acquisition, building relationships and an entrepreneurial attitude. Making outbound calls is essential for this role. Requirements - Ability to speak English and German/Dutch (essential) - Interest in cars (essential) - Parts Advisor experience (desired) - Sales experience (desired) Benefits - Permanent position - Additional leave - Casual dress - Company events - Company pension - Employee discount - Health and wellbeing programme - Onsite parking - Profit sharing (EOT) Successful applicants will need to be motivated, enthusiastic, and hard working with a positive and friendly attitude. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.

Service Advisor Car Dealership Basingstoke £32k basic, OTE £40,000 Full-time Permanent Monday - Friday 7:30am - 5:30pm, 1 in 4 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £34,000 basic + bonus scheme Training and career progression with a franchised dealership Staff discounts on cars, service, and parts Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor . Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives. For further details on this car dealership Service Advisor job in Basingstoke and other jobs, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.

Service Advisor Motor Trade / Automotive Dealership Basic Salary: £30,000 £32,000 OTE: £38k - £40k+ Location: Croydon Job Type: Full Time / Permanent Hours: Monday to Friday (8am 6pm) - No Saturdays! Are you an experienced Service Advisor ready to take the next step in your motor trade career? We re working with a well-established automotive dealership in the Croydon area that s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service. What s in it for you? A competitive basic salary with a realistic OTE of up to £40,000 Opportunity to work with a respected automotive dealer group and a supportive management team Ongoing training and professional development within the motor trade A vibrant, high-performing team in a modern dealership environment Recognition for your hard work and contributions Your Role as a Service Advisor: As a key member of the service department, you ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish. Day-to-day responsibilities include: Advising customers on vehicle servicing, maintenance, and repair needs Accurately booking vehicles into the workshop and keeping customers informed throughout Identifying and promoting additional work, parts, and services where appropriate Handling invoices, warranty claims, and all relevant service documentation Delivering an exceptional customer experience to build lasting relationships and loyalty What We re Looking For: Proven experience as a Service Advisor within a franchised dealership environment A strong understanding of automotive servicing and technical processes Excellent communication, interpersonal, and organisational skills A professional appearance and a customer-centric mindset A passion for the motor trade and a solid, stable employment history If you re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we d love to hear from you. Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!

Parts Advisor £32,000 - £34,000 Basic Salary (Depending on Experience) Permanent Full Time Monday to Friday (8:00am 6:00pm) No Weekend Work Our client is looking to recruit an experienced Parts Advisor to join their busy Aftersales team. This is an excellent opportunity for an experienced automotive parts professional who enjoys delivering outstanding customer service, building strong working relationships and working within a fast-paced dealership environment. You'll play a key role in supporting both the workshop and retail customers, ensuring parts are supplied accurately and efficiently while helping to drive the success of the department. Duties & Responsibilities Process parts orders from start to finish, accurately identifying and supplying the correct parts. Advise customers and colleagues on parts availability, pricing and suitable alternatives where required. Pick, pack and dispatch parts efficiently while keeping customers and technicians updated. Maintain accurate stock control and ensure all parts movements are recorded correctly. Support workshop technicians by supplying parts in a timely manner. Promote additional products and identify opportunities to maximise parts sales. Deliver exceptional customer service to both internal and external customers. Maintain high standards of housekeeping and ensure the parts department remains organised and efficient. Work closely with the wider Aftersales team to achieve departmental objectives. Your Background & Skills Previous experience as a Parts Advisor within the automotive industry is essential. Excellent knowledge of automotive parts and stock control procedures. Strong attention to detail with the ability to work accurately under pressure. Excellent communication and customer service skills. IT literate and confident using dealership computer systems. Self-motivated with a proactive and positive approach. Full UK Driving Licence. What's on Offer? £32,000 - £34,000 Basic Salary (DOE) Monday to Friday working No Weekend Work Ongoing training and professional development. Excellent career progression opportunities. 24 days holiday plus bank holidays, increasing with length of service. Additional day off for your birthday. Staff purchase scheme. Healthcare cash plan. Enhanced family-friendly benefits. Flexible holiday purchase scheme. Long service awards and additional employee benefits. If you're an experienced Parts Advisor looking to join a professional and supportive dealership environment with an excellent work-life balance, we'd love to hear from you. Apply today with your CV for immediate consideration.

Parts Advisor (Progression to Manager) £30,000 - £35,000 + Progression + Training + Bonuses + Company Benefits Seaton Are you a Parts Advisor or similar from an automotive background looking to join one of the fastest growing businesses in the industry, that will further develop your career through a clear scope to progress into management roles in the future? Founded over 40 years ago, this automotive business specialises within the automotive industry. Acting as a one stop for all motor parts, they have doubled in size over the last 2 years and have clear scope to expand across the UK. This role will involve speaking to customers either over the counter or on the phone regarding parts they are looking to purchase, advising them which parts would suit their needs and upselling them on other ranges. You will also be helping out with other tasks around the branch. This role would suit a Parts Advisor or similar with an Automotive background looking to join a growing company that will progress your career into senior management roles in the future. The Role Advising customers on parts Ensuring parts are sent to customers Assisting with tasks around the branch Monday to Friday 8:00 - 17:00 Alternating Saturdays 8:00 - 13:00 The Person Parts Advisor or similar Automotive background Reference:BBBH26416a Key Words: Parts Advisor, Sales Advisor, Sales Parts Advisor, Parts Sales, Automotive Parts, Parts, Motor Factor Parts, Automotive sales, Honiton, Seaton, Exeter, Taunton, Chard If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link:

Responsible for the incoming and outgoing parts enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. MAIN DUTIES AND RESPONSIBILITIES : - Professionally answer incoming calls with a view to promoting and securing part sales. Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. Work with the parts team to Promote sales and delivery targets, including over counter sales. Assess local market conditions and identify current and prospective sales opportunities. Always Comply to company health and safety procedures. Understand, work to and demonstrate the company Core Values daily. Other duties as may be required to ensure the smooth running of the branch. Work with the van drivers to make sure all deliveries are achieved in a timely manner. KEY SPECIALISE SKILLS AND KNOWLEDGE : Proven knowledge of parts. Ability to communicate at all levels (both oral and written) Good telephone manner. Computer literate (Microsoft Office). Good customer service skills. Working knowledge of health and safety.

About the role An excellent opportunity has arisen for an experienced Service Manager to join Porsche Centre Silverstone. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Commercial Vehicle Parts Advisor £31,000 £32,000 Basic Salary + £2,500 £4,000 Bonus (Team Performance) Maidstone Permanent / Full Time Working Hours: Monday to Friday: 8:00am 5:15pm 1 in 3 Saturdays: 8:00am 12:30pm 22 days holiday + bank holidays Join a Busy Aftersales Parts Team We re currently recruiting for a proactive and organised Workshop Parts Sales Advisor to join a busy commercial vehicle dealership in Maidstone. This is a key internal-facing role, working closely with the workshop to ensure technicians have the right parts, at the right time, to keep productivity and efficiency running at a high level. You ll be the link between workshop control and parts supply, playing a vital role in keeping repair jobs flowing smoothly from start to finish. Key Responsibilities Serving and supporting workshop technicians with daily parts requirements Placing daily orders for vehicle repairs and workshop jobs Receiving and allocating parts to jobs and updating workshop control Pre-picking and organising parts for next-day workshop activity Monitoring job progress and adjusting parts requirements where needed Ensuring accurate and timely communication between departments Supporting workshop efficiency and minimising vehicle downtime Maintaining accurate records of parts orders and allocations What We re Looking For Previous experience in a parts, workshop or motor trade environment preferred Strong organisational skills and attention to detail Ability to work in a fast-paced, deadline-driven environment Good communication skills and team collaboration Proactive attitude with a strong work ethic Full UK Driving Licence preferred What s On Offer £31,000 £32,000 basic salary £2,500 £4,000 annual bonus (based on team performance) 22 days holiday plus bank holidays Stable, long-term role within a reputable dealership group Supportive working environment with clear processes This is an excellent opportunity for someone looking to build a long-term career within the automotive parts and workshop support environment. Apply to Stacey Hunt of ACS Recruitment Consultancy to find out more about this Commercial Vehicle Parts Advisor vacancy.

We are recruiting on behalf of a manufacturer-owned dealership in Staines, Greater London, for a Parts Advisor to join their busy Aftersales team. This is a permanent position offering an excellent opportunity for an experienced Parts Advisor to further develop their career within a reputable dealership environment. The successful Parts Advisor will play a key role in delivering outstanding customer service and supporting parts sales in a fast-paced motor trade setting. Benefits: Salary of 32,177 per annum plus performance bonus Monday to Friday working week, 42.5 hours Manufacturer-owned dealership with excellent brand backing Generous holiday entitlement of 25 days plus bank holidays Option to purchase and sell annual leave Staff discount on vehicle servicing, parts, and bodyshop services Supportive team environment with clear career progression pathways Duties of the Parts Advisor: Deliver excellent customer service by providing consultative solutions for parts and accessories to both internal and external clients Achieve and exceed sales targets through expert product advice based on customer needs Educate customers on the complete range of parts, ensuring accurate and appropriate recommendations Proactively identify potential new customers and develop profitable relationships Manage and retain existing customer accounts through ongoing support and follow-up Receive and process telephone and internet orders accurately and efficiently Maintain detailed and organised electronic and manual records, ensuring data accuracy Handle sensitive customer information in a confidential and professional manner Collaborate with the wider Aftersales team to ensure smooth daily operations Requirements: Proven experience as a Parts Advisor within a busy automotive parts department, ideally within a main dealer environment Strong sales background with a consultative approach Demonstrable ability to manage and develop customer relationships Excellent communication skills, both telephone and face-to-face Competent IT skills with knowledge of Microsoft Office applications (Word, Excel, Outlook) Basic literacy and numeracy qualifications Eligibility to work in the UK Well-organised, with the ability to prioritize and manage orders and records effectively If you possess the drive, communication skills, and parts knowledge to excel as a Parts Advisor, we would like to hear from you. This role offers a rewarding career path in a professional environment where your experience can be valued from day one. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Staines and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at M D Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. You will play a key role in driving customer satisfaction, improving processes, maximising revenue, and ensuring the smooth and efficient running of the garage. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop where customer satisfaction and workmanship come first. Working hours: Monday-Friday 08:00-17:00, with optional overtime/Saturdays (if applicable). Key Responsibilities Reception & Customer Experience First point of contact for customers - in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly, and efficient customer experience Keep customers fully informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Identify and deliver upsell and cross-sell opportunities on services and products Clearly explain recommended work, service options, and costs Convert enquiries into confirmed bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle customer concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee the daily operation of the garage and front-of-house Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and quality of workmanship Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Oversee aftercare processes to maintain customer trust and satisfaction Innovation & Continuous Improvement Bring new ideas to improve efficiency, customer experience, and profitability Take ownership of implementing improvements and service standards Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' proven experience as a Service Advisor, Garage Manager, or similar role Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling services and products Organised, commercially aware, and comfortable managing a busy garage Proactive, solutions-focused, and confident introducing improvements MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About us At MD Autocare, we are recognised for quality workmanship, honest service, and consistently high customer ratings. Our reputation reflects years of reliable results and a commitment to putting customers first. We believe great service begins with a strong, valued team, and our customer reviews and repeat business reflect both our technical expertise and our colleagues' dedication. As we grow, we seek individuals who want more than just a job - a career environment where effort is recognised, development is encouraged, and teamwork is valued. Our Values Quality - Without Compromise We take pride in getting it right the first time, guided by high standards, attention to detail, and professional integrity. People First Respect and fairness are central to our culture, for both customers and colleagues. We listen, support, and treat everyone properly. Trust & Transparency We operate openly and honestly with customers and colleagues, prioritising clear communication and mutual respect. Continuous Improvement A Place Where You're Valued. We continually improve our skills, processes, and workplace, because growth is a shared goal. We recognise hard work, reliability, and craftsmanship, and ensure everyone feels appreciated. Job Security & Stability As a well-established, highly rated business, we provide a stable work environment with consistent demand and long-term opportunities. Supportive Team Culture You will work with experienced professionals who respect one another, share knowledge, and collaborate when it matters most. Development & Progression We support on-the-job learning and career progression, whether you want to deepen your technical expertise or take on more responsibility. Pride in Your Work Our high customer satisfaction scores mean you can take pride in your work, knowing it makes a difference and is genuinely appreciated. Workplace Respect We believe in fair treatment, clear expectations, and a positive workplace where people enjoy coming to work. Why Join MD Autocare Join a business with excellent customer ratings and a strong reputation Stable, long-term role within an established and growing business Friendly, supportive team culture Ongoing training and development opportunities REF-229968

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: (url removed)>

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

An opportunity has arisen for an experienced Parts Advisor / Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As anexperienced Parts Advisor / Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance. This role offers salary up to £37,580 and benefits. You will be responsible for: Supervising and supporting the Parts team to achieve departmental objectives. Working closely with the Site Manager to improve operational performance. Managing the day-to-day running of the Parts Department. Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures. Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible. Managing stock receipts, returns, movements and associated documentation. Maintaining accurate stock levels through effective inventory control. Coaching and developing the Parts team to maintain high standards. Maintaining housekeeping, merchandising and Health & Safety standards. What we are looking for: Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role. Experience working within automotive industry Background in leading, mentoring or supporting a team. Understanding of parts ordering, stock control and inventory management. Excellent customer service and communication skills. Good IT and admin skills. Full UK Driving Licence. What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Manufacturer training and ongoing professional development This is an exceptional opportunity for a Parts Supervisor / Parts Advisor to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.