10 jobs found

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!

Sue Ross Recruitment is delighted to be recruiting on behalf of a well-established and successful Sheffield-based business for a Receptionist / Customer Support Agent . This is an excellent opportunity for a professional, customer-focused individual who enjoys working in a varied role where no two days are the same. Acting as the first point of contact for visitors, customers, and suppliers, you will play a key role in ensuring the smooth day-to-day running of the office while providing outstanding customer support across the business. Key Responsibilities Answering and directing incoming calls to the appropriate departments and individuals. Welcoming visitors and ensuring a positive and professional first impression. Managing visitor sign-in procedures and issuing visitor badges in line with security protocols. Responding to customer and visitor enquiries via phone and email. Processing customer orders accurately using internal systems. Producing sales, order book, and other business reports as required. Providing administrative support to customer service and wider business teams, Managing office stationery supplies, monitoring stock levels and placing orders when required. Handling incoming and outgoing post, including franking mail and arranging courier collections. Receiving deliveries and ensuring parcels and correspondence are distributed appropriately. Maintaining voicemail messages, particularly during holiday and business closure periods. Coordinating internal communications and colleague whereabouts updates. Supporting showroom activities when required by delivering excellent customer service and product information. Assisting delivery drivers and facilitating site access as necessary. Maintaining a tidy, organised, and professional reception area. The Successful Candidate Will Have Previous experience within a Reception, Customer Service, Sales Administration, or similar office-based role, Excellent customer service skills and a professional, friendly telephone manner. Strong IT skills, including Microsoft Office applications, particularly Excel. Experience using ERP, CRM, or order processing systems (Microsoft AX experience would be advantageous). Excellent communication skills with the ability to build positive relationships across all levels. Strong organisational skills with the ability to prioritise a varied workload, High attention to detail and accuracy. A proactive approach with strong problem-solving abilities. The ability to work effectively both independently and as part of a team, A positive, enthusiastic, and reliable attitude. What's on Offer Permanent position with a reputable Sheffield employer. Varied role combining reception, administration, and customer support responsibilities. Friendly and supportive working environment. Monday to Friday 8.30am to 5pm with an early finish one day each week on a rota basis, 26 days holiday, plus statutory entitlement Generous contributory pension scheme and life assurance Westfield health Cash plan Free onsite Parking Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!

Collections Agent Location South East England, Berkshire, Windsor Job Type Permanent, Full-Time Industry Primary: Banking and Finance Secondary: Customer Service and Call Centres Salary £30,000 - £35,000 per annum plus Bonuses Benefits Bonus scheme Additional benefits package Job Description The Collections Agent is responsible for managing and recovering outstanding debts within the banking and finance sector. The role requires proactive communication with customers to negotiate repayment plans and resolve overdue accounts in a professional and courteous manner. The Collections Agent works to maintain compliance with relevant regulations and internal policies while ensuring a positive customer experience. Job Duties Contact customers via telephone, email, or written correspondence to discuss overdue payments and arrange repayment plans. Assess customers financial circumstances to offer suitable repayment options. Maintain accurate and up-to-date records of all customer interactions and payment arrangements. Monitor accounts and follow up on missed payments promptly to reduce risk of default. Collaborate with internal teams to resolve disputes or discrepancies on accounts. Ensure compliance with all relevant legislation, regulatory requirements, and company policies related to debt collection. Provide clear and concise reports on collection activities and performance metrics. Demonstrate empathy and professionalism when dealing with customers experiencing financial difficulties. Identify opportunities to improve collection processes and customer engagement methods. Required Qualifications Proven experience in debt collection, financial services, or a related customer service environment. Strong communication and negotiation skills. Ability to handle challenging conversations with tact and professionalism. Sound knowledge of relevant legislation and compliance standards within the banking and finance sector. Competent IT skills, including experience with customer relationship management systems and Microsoft Office applications. Organised with the ability to manage multiple accounts and deadlines effectively. Attention to detail and accuracy in record keeping. Education Minimum of GCSEs or equivalent qualifications, including English and Mathematics. Further education or training in finance, business administration, or a related field is advantageous. Experience At least five years of experience in collections or debt recovery within the banking, finance, or customer service sectors. Experience working with vulnerable customers or those in financial distress is beneficial. Knowledge and Skills Familiarity with debt collection practises and regulatory frameworks such as the Financial Conduct Authority guidelines. Excellent interpersonal and listening skills to build rapport and trust with customers. Strong problem-solving ability and resilience in a target-driven environment. Time management skills to prioritise workload efficiently. Capability to work independently and as part of a team. Preferred Qualifications Certification in debt collection or credit management. Previous experience using automated dialling systems and customer account management software. Knowledge of financial products and services offered by banks and lenders. Working Conditions Office-based role located in Windsor, Berkshire, with standard working hours Monday to Friday 8.30 to 5pm. Occasional requirement to work additional hours to meet deadlines or targets. Work involves frequent telephone communication and computer use. Supportive workplace environment with access to training and development opportunities.

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!