hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Head of Content Strategy & Management The Head of Content Strategy & Management is responsible for defining and delivering the content strategy and operating model for UK Corporate Bank (UKCB), translating business strategy, proposition priorities and growth ambitions into the content, collateral and sales-enablement capabilities required by colleagues and clients. The role has end-to-end accountability for the content lifecycle, from strategy, planning and creation through to governance, distribution, adoption, measurement and continuous improvement, ensuring content is client-centric, differentiated, compliant and aligned to commercial priorities. Working closely with UK and International Corporate Banking Coverage, Global Transaction Banking, Product, Propositions, Marketing and control functions, the role will build a coherent and trusted content ecosystem that enables colleagues to quickly find, tailor and activate the right content for relevant client conversations. A key part of the remit is to lead the strategic transformation of the sales-enablement and content-management environment, simplifying fragmented content and processes, strengthening governance and establishing the platforms, insight and ways of working required to improve colleague productivity and commercial effectiveness. KEY RESPONSIBILITIES Lead the content strategy and operating model: Set the strategic direction, principles, standards, ownership and prioritisation framework for internal and client-facing content across UKCB, aligning investment to business strategy, propositions and commercial priorities. Establish effective content governance: Own the end-to-end content lifecycle, including commissioning, creation, approval, publishing, maintenance, version control, review and retirement. Chair or support appropriate governance forums to resolve priorities, ownership and cross-functional dependencies. Build and own a trusted content ecosystem: Define and deliver a platform and information architecture strategy that makes approved content current, easy to find, reusable and accessible within colleague workflows, while reducing duplication and fragmentation. Lead sales-enablement and content transformation: Shape and deliver a large-scale transformation of content, platforms, processes and ways of working, supported by a clear target operating model, roadmap, business case, adoption strategy and measures of success. Create proposition-led sales collateral: Lead the development of compelling, client-centric content at sector, regional, segment, solution and product-proposition level, bringing propositions to life through thought leadership, credentials, case studies, awards, insights and differentiated proof points. Activate propositions through sales enablement: Create and package content into practical playbooks, talk tracks, campaign packs, battlecards, capability guides, competitor comparisons, opportunity-spotting tools and client-conversation materials. Own sales-enablement platform strategy: Lead the implementation, optimisation and adoption of Highspot, Seismic or an equivalent enterprise sales-enablement platform, including content architecture, taxonomy, permissions, governance, migration, integration requirements and user experience. Drive adoption and behavioural change: Develop the engagement, communication, training and change interventions required to embed new platforms and ways of working across Coverage, Product and other stakeholder communities. Use insight to improve effectiveness: Establish measures for content quality, usage, findability, adoption and engagement, using colleague feedback, client insight, platform analytics and commercial outcomes to continuously improve the content estate and prioritise future investment. Provide senior functional leadership: Build and lead a high-performing content capability, managing internal teams, specialist partners and external vendors while developing clear accountabilities, skills and quality standards. EXPERIENCE Significant experience in Global Corporate Banking, with a strong understanding of corporate client segments and needs, Corporate Banking and Transaction Banking products and solutions, sales journeys, buying considerations and competitor positioning. Extensive leadership experience in content strategy, commercial content, proposition marketing, sales enablement or a related discipline, ideally gained through a comparable role in a large, complex and regulated organisation. Demonstrable experience of leading a large-scale strategic sales-enablement and content transformation, moving from fragmented content, repositories and ways of working to an integrated, governed and measurable content ecosystem. Experience of developing and delivering a transformation strategy from initial diagnosis and business case through to target operating model, roadmap, platform implementation or optimisation, content migration, change management, adoption and benefits realisation. Practical experience of implementing, optimising or owning an enterprise sales-enablement platform, including content structure and taxonomy, governance, permissions, content remediation, migration, user adoption, training, analytics and integration with the wider technology estate. Strong understanding of the disciplines required to make sales-enablement technology successful, recognising that value is dependent on high-quality content, clear ownership, effective governance, integration into colleague workflows and sustained behavioural change. Excellent verbal, written and editorial communication skills, with a proven ability to translate complex propositions, product capabilities and technical information into clear, differentiated and client-focused narratives and sales materials. Strong commercial judgement, with the ability to assess content requirements against strategic priorities, client needs and potential commercial value rather than measuring success solely through the volume of content produced. Proven ability to operate across organisational boundaries and lead through influence, working effectively with senior leaders and teams across Coverage, Product, Propositions, Marketing, Digital, Technology, Data, Risk, Legal, Compliance and Procurement. Experience of establishing content governance, including standards, ownership, prioritisation, approval routes, lifecycle controls, performance measures and senior decision-making forums. Strong change and stakeholder-management capability, with experience of securing executive sponsorship, challenging established ways of working and driving adoption across large, geographically or functionally diverse colleague populations. Experience of using data, user insight and platform analytics to evaluate content effectiveness, inform investment decisions and demonstrate the relationship between enablement activity, colleague productivity, client engagement and commercial outcomes. Experience of building, leading and developing high-performing teams and managing specialist agencies, vendors or delivery partners. Familiarity with emerging AI-enabled content and revenue-enablement capabilities, including governed content discovery, content recommendations, assisted personalisation and sales guidance, would be advantageous. Purpose of the role To create content that highlights and promotes the bank's goals and objectives across various platforms and omnichannels to appropriate channels by crafting compelling narratives and designing engaging visual content Accountabilities Collaboration with internal stakeholders to develop content messages, themes and topics which communicate the bank's objectives. Management of the end-to-end content creation process including as needed writing, editing, animation creation, and static asset development which will be used and communicated across platforms. Management of content that engages clients and other stakeholders via articles, social media, videos and infographics. Monitoring the performance of content across various channels using analytics tools. In certain cases, development and maintenance of platforms such as microsites to promote the bank's business objectives, values, products, services and campaigns for specific audiences. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage . click apply for full job details
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Head of Content Strategy & Management The Head of Content Strategy & Management is responsible for defining and delivering the content strategy and operating model for UK Corporate Bank (UKCB), translating business strategy, proposition priorities and growth ambitions into the content, collateral and sales-enablement capabilities required by colleagues and clients. The role has end-to-end accountability for the content lifecycle, from strategy, planning and creation through to governance, distribution, adoption, measurement and continuous improvement, ensuring content is client-centric, differentiated, compliant and aligned to commercial priorities. Working closely with UK and International Corporate Banking Coverage, Global Transaction Banking, Product, Propositions, Marketing and control functions, the role will build a coherent and trusted content ecosystem that enables colleagues to quickly find, tailor and activate the right content for relevant client conversations. A key part of the remit is to lead the strategic transformation of the sales-enablement and content-management environment, simplifying fragmented content and processes, strengthening governance and establishing the platforms, insight and ways of working required to improve colleague productivity and commercial effectiveness. KEY RESPONSIBILITIES Lead the content strategy and operating model: Set the strategic direction, principles, standards, ownership and prioritisation framework for internal and client-facing content across UKCB, aligning investment to business strategy, propositions and commercial priorities. Establish effective content governance: Own the end-to-end content lifecycle, including commissioning, creation, approval, publishing, maintenance, version control, review and retirement. Chair or support appropriate governance forums to resolve priorities, ownership and cross-functional dependencies. Build and own a trusted content ecosystem: Define and deliver a platform and information architecture strategy that makes approved content current, easy to find, reusable and accessible within colleague workflows, while reducing duplication and fragmentation. Lead sales-enablement and content transformation: Shape and deliver a large-scale transformation of content, platforms, processes and ways of working, supported by a clear target operating model, roadmap, business case, adoption strategy and measures of success. Create proposition-led sales collateral: Lead the development of compelling, client-centric content at sector, regional, segment, solution and product-proposition level, bringing propositions to life through thought leadership, credentials, case studies, awards, insights and differentiated proof points. Activate propositions through sales enablement: Create and package content into practical playbooks, talk tracks, campaign packs, battlecards, capability guides, competitor comparisons, opportunity-spotting tools and client-conversation materials. Own sales-enablement platform strategy: Lead the implementation, optimisation and adoption of Highspot, Seismic or an equivalent enterprise sales-enablement platform, including content architecture, taxonomy, permissions, governance, migration, integration requirements and user experience. Drive adoption and behavioural change: Develop the engagement, communication, training and change interventions required to embed new platforms and ways of working across Coverage, Product and other stakeholder communities. Use insight to improve effectiveness: Establish measures for content quality, usage, findability, adoption and engagement, using colleague feedback, client insight, platform analytics and commercial outcomes to continuously improve the content estate and prioritise future investment. Provide senior functional leadership: Build and lead a high-performing content capability, managing internal teams, specialist partners and external vendors while developing clear accountabilities, skills and quality standards. EXPERIENCE Significant experience in Global Corporate Banking, with a strong understanding of corporate client segments and needs, Corporate Banking and Transaction Banking products and solutions, sales journeys, buying considerations and competitor positioning. Extensive leadership experience in content strategy, commercial content, proposition marketing, sales enablement or a related discipline, ideally gained through a comparable role in a large, complex and regulated organisation. Demonstrable experience of leading a large-scale strategic sales-enablement and content transformation, moving from fragmented content, repositories and ways of working to an integrated, governed and measurable content ecosystem. Experience of developing and delivering a transformation strategy from initial diagnosis and business case through to target operating model, roadmap, platform implementation or optimisation, content migration, change management, adoption and benefits realisation. Practical experience of implementing, optimising or owning an enterprise sales-enablement platform, including content structure and taxonomy, governance, permissions, content remediation, migration, user adoption, training, analytics and integration with the wider technology estate. Strong understanding of the disciplines required to make sales-enablement technology successful, recognising that value is dependent on high-quality content, clear ownership, effective governance, integration into colleague workflows and sustained behavioural change. Excellent verbal, written and editorial communication skills, with a proven ability to translate complex propositions, product capabilities and technical information into clear, differentiated and client-focused narratives and sales materials. Strong commercial judgement, with the ability to assess content requirements against strategic priorities, client needs and potential commercial value rather than measuring success solely through the volume of content produced. Proven ability to operate across organisational boundaries and lead through influence, working effectively with senior leaders and teams across Coverage, Product, Propositions, Marketing, Digital, Technology, Data, Risk, Legal, Compliance and Procurement. Experience of establishing content governance, including standards, ownership, prioritisation, approval routes, lifecycle controls, performance measures and senior decision-making forums. Strong change and stakeholder-management capability, with experience of securing executive sponsorship, challenging established ways of working and driving adoption across large, geographically or functionally diverse colleague populations. Experience of using data, user insight and platform analytics to evaluate content effectiveness, inform investment decisions and demonstrate the relationship between enablement activity, colleague productivity, client engagement and commercial outcomes. Experience of building, leading and developing high-performing teams and managing specialist agencies, vendors or delivery partners. Familiarity with emerging AI-enabled content and revenue-enablement capabilities, including governed content discovery, content recommendations, assisted personalisation and sales guidance, would be advantageous. Purpose of the role To create content that highlights and promotes the bank's goals and objectives across various platforms and omnichannels to appropriate channels by crafting compelling narratives and designing engaging visual content Accountabilities Collaboration with internal stakeholders to develop content messages, themes and topics which communicate the bank's objectives. Management of the end-to-end content creation process including as needed writing, editing, animation creation, and static asset development which will be used and communicated across platforms. Management of content that engages clients and other stakeholders via articles, social media, videos and infographics. Monitoring the performance of content across various channels using analytics tools. In certain cases, development and maintenance of platforms such as microsites to promote the bank's business objectives, values, products, services and campaigns for specific audiences. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage . click apply for full job details
Graduate Sales Consultant (Full Training) 28,000 + Uncapped Commission (First Year Earnings 40k) + Progression + Training Bristol Are you career driven, ambitious, and looking to kickstart your career in a fast-paced sales role? Do you think you have what it takes to make it within one of the toughest industries out there? As a Trainee Recruitment Consultant, you will be completely in charge of your own destiny. Winning business through cold calls with clients across the UK, managing the recruitment process from start to finish, and becoming a master of the craft. This will enable you to rapidly progress through our business, with uncapped earning potential along the way. We need people with a burning passion to succeed. People wanting to change the course of their life and stop at nothing to make it happen. This is not your average 9-5, this is a career offering something special, and the only thing standing in your way of great achievements is how much you want it. We pride ourselves on being different, standing out from the rest by using our tried and tested processes, structures, and techniques to deliver the best results time after time. We specialise in Engineering, IT, Technical and Finance, although you will have full autonomy to tackle almost any market across any location in the UK. With 3 sites across the UK and recently moving into the USA market, we have ample opportunities to progress through the business, as we wish to continue strategic growth with more offices opening in the next few years. There will be positions open for Team Leaders, Managers, and even Directors, if you want it enough. Reference Number: BBBH5239 Trainee, Graduate, Junior, Recruitment, Consultant, Entry-level, 360, Sales, Recruiter, Commission, Progression, Engineering, IT, Finance, Technical, Salesperson, Grad, Technical, Account, Business If you are interested or would like to find out more click 'apply' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 31, 2026
Full time
Graduate Sales Consultant (Full Training) 28,000 + Uncapped Commission (First Year Earnings 40k) + Progression + Training Bristol Are you career driven, ambitious, and looking to kickstart your career in a fast-paced sales role? Do you think you have what it takes to make it within one of the toughest industries out there? As a Trainee Recruitment Consultant, you will be completely in charge of your own destiny. Winning business through cold calls with clients across the UK, managing the recruitment process from start to finish, and becoming a master of the craft. This will enable you to rapidly progress through our business, with uncapped earning potential along the way. We need people with a burning passion to succeed. People wanting to change the course of their life and stop at nothing to make it happen. This is not your average 9-5, this is a career offering something special, and the only thing standing in your way of great achievements is how much you want it. We pride ourselves on being different, standing out from the rest by using our tried and tested processes, structures, and techniques to deliver the best results time after time. We specialise in Engineering, IT, Technical and Finance, although you will have full autonomy to tackle almost any market across any location in the UK. With 3 sites across the UK and recently moving into the USA market, we have ample opportunities to progress through the business, as we wish to continue strategic growth with more offices opening in the next few years. There will be positions open for Team Leaders, Managers, and even Directors, if you want it enough. Reference Number: BBBH5239 Trainee, Graduate, Junior, Recruitment, Consultant, Entry-level, 360, Sales, Recruiter, Commission, Progression, Engineering, IT, Finance, Technical, Salesperson, Grad, Technical, Account, Business If you are interested or would like to find out more click 'apply' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Retail Director NORTH AMERICA Location: North America (Canada & USA based) Travel to Europe required Reporting to: Global Retail Director The Business Our client is a fast-growing global retail group, recognised as one of the largest and best-loved UK retail brands. With over 500 stores worldwide and an expanding footprint across North America, this is a business scaling at real pace - and this newly created role sits right at the heart of that growth story. The Opportunity As part of an ambitious international expansion, our client is seeking a dynamic, commercially astute retail leader to take on the role of Retail Director, North America. This is a pivotal leadership position carrying full P&L responsibility for the entire US and Canadian store portfolio, alongside development of the group's additional retail brands in the region. You will shape strategy, drive profitable growth, and ensure operational excellence across a large and geographically dispersed business, leading a team to deliver an outstanding customer experience while hitting ambitious commercial targets. This is a genuine opportunity to help cement a leading international brand's position in the North American market. Key Responsibilities Strategic Leadership - develop and execute the North American business strategy, with full P&L ownership, delivering against ambitious sales, growth and profitability targets. Commercial Growth - drive top-line sales and market share through strategic merchandising, localised marketing, and a relentless focus on customer experience. Operational Excellence - lead all aspects of retail operations including store performance, inventory management, labour optimisation and loss prevention. Team Leadership & Development - lead, mentor and motivate a high-performing team of regional and store managers, building a culture of accountability and continuous improvement. Network Expansion - identify and evaluate new store opportunities, supporting the real estate pipeline and store launch process. Market Insight - act as the voice of the North American customer, feeding insight back to the global leadership team to inform product, brand and business strategy. The Ideal Candidate A proven retail leader with extensive senior-level, multi-site experience and a track record of success in the North American market. A proven track record with expansion and growth of an international business in the North American market Strong commercial acumen, with deep P&L management experience and a data-driven approach to decision-making. A hands-on operator who thrives on executional excellence and process improvement in a fast-paced, high-growth environment. An inspirational people leader, skilled at building and motivating large, geographically dispersed teams. Functional knowledge of AI and modern technology as an enabler of operational efficiency. Entrepreneurial and adaptable, with the ability to think strategically while staying close to the detail. How to Apply This search is being handled on a confidential and retained basis. For a confidential discussion, please contact Zachary Daniels. BH36834
Jul 31, 2026
Full time
Retail Director NORTH AMERICA Location: North America (Canada & USA based) Travel to Europe required Reporting to: Global Retail Director The Business Our client is a fast-growing global retail group, recognised as one of the largest and best-loved UK retail brands. With over 500 stores worldwide and an expanding footprint across North America, this is a business scaling at real pace - and this newly created role sits right at the heart of that growth story. The Opportunity As part of an ambitious international expansion, our client is seeking a dynamic, commercially astute retail leader to take on the role of Retail Director, North America. This is a pivotal leadership position carrying full P&L responsibility for the entire US and Canadian store portfolio, alongside development of the group's additional retail brands in the region. You will shape strategy, drive profitable growth, and ensure operational excellence across a large and geographically dispersed business, leading a team to deliver an outstanding customer experience while hitting ambitious commercial targets. This is a genuine opportunity to help cement a leading international brand's position in the North American market. Key Responsibilities Strategic Leadership - develop and execute the North American business strategy, with full P&L ownership, delivering against ambitious sales, growth and profitability targets. Commercial Growth - drive top-line sales and market share through strategic merchandising, localised marketing, and a relentless focus on customer experience. Operational Excellence - lead all aspects of retail operations including store performance, inventory management, labour optimisation and loss prevention. Team Leadership & Development - lead, mentor and motivate a high-performing team of regional and store managers, building a culture of accountability and continuous improvement. Network Expansion - identify and evaluate new store opportunities, supporting the real estate pipeline and store launch process. Market Insight - act as the voice of the North American customer, feeding insight back to the global leadership team to inform product, brand and business strategy. The Ideal Candidate A proven retail leader with extensive senior-level, multi-site experience and a track record of success in the North American market. A proven track record with expansion and growth of an international business in the North American market Strong commercial acumen, with deep P&L management experience and a data-driven approach to decision-making. A hands-on operator who thrives on executional excellence and process improvement in a fast-paced, high-growth environment. An inspirational people leader, skilled at building and motivating large, geographically dispersed teams. Functional knowledge of AI and modern technology as an enabler of operational efficiency. Entrepreneurial and adaptable, with the ability to think strategically while staying close to the detail. How to Apply This search is being handled on a confidential and retained basis. For a confidential discussion, please contact Zachary Daniels. BH36834
A highly regarded hospitality and events organisation operating from one of the most impressive and distinctive venues in the Farnham area. Set within beautiful historic surrounding, the location offers a working environment that is genuinely unlike a traditional office setting. Not only will you be working within the enviable environment, but you will be working in a very collaborative and cohesive team. You will take full ownership of its finance function. This is a broad and highly visible position combining financial control, management reporting, commercial business partnering and hands-on operational accounting. Working closely with the Board of Directors, the successful candidate will provide clear financial insight, maintain robust controls and support informed commercial decision-making across the organisation. Job Title: Head of Finance Job Type: Permanent Location: Farnham Salary: £65,000 - £75,000 Reference no: 16126 Head of Finance Benefits Senior and highly visible position within an established hospitality business with direct exposure to the Board of Directors and full ownership of the finance function Hybrid working: 4 days in the office, 1 day working from home. Hours: 09.30 am 17:30 25 days annual leave Private health cover and discretionary bonus Head of Finance About The Role The successful Head of Finance will take responsibility for the complete day-to-day financial management of the organisation, ensuring accurate reporting, effective controls and full compliance with statutory requirements. You will act as a key business partner to Board of Directors, providing commercial insight, challenging financial performance and supporting the delivery of the organisation s strategic objectives. This is a hands-on role that will require the successful candidate to manage the monthly reporting cycle while retaining oversight of payroll, invoicing, cash flow, supplier payments, revenue recognition and financial controls. Responsibilities will include: Producing accurate monthly management accounts, including the profit and loss account, balance sheet and supporting schedules Preparing the monthly accounts pack and presenting financial performance to the Board in a deck slide formation Leading the annual budgeting process and completing monthly forecast updates Producing cash flow forecasts and identifying potential financial risks and opportunities Analysing financial results, investigating variances and recommending appropriate actions Providing commercial support and financial insight to Heads of Department Developing and maintaining effective financial controls, processes and accounting policies Managing year-end statutory accounts, audit requirements and tax matters in conjunction with external advisers Ensuring compliance with PAYE, National Insurance, workplace pensions, VAT and other statutory obligations Processing monthly payroll for permanent and casual employees. Managing pension submissions and payments through NEST Overseeing client invoicing, receipts, deferred revenue and credit control. Completing daily and monthly bank reconciliations Managing supplier reconciliations, payment runs and credit card expenditure Maintaining accruals, prepayments and the fixed asset register Managing monthly stock takes and calculating food and beverage cost of sales Preparing profit and loss reporting in USALI format Ensuring all balance sheet accounts are reconciled and fully supported Completing quarterly VAT returns and coordinating finance-related projects and process improvements Managing and developing the part-time Finance Assistant Representing finance at weekly operational meetings and supporting the administration of casual workers, including starter documentation, payroll information and right-to-work records The successful Head of Finance will have: A minimum of five years experience within a self-accounting finance environment with previous financial management experience gained within hospitality, events, hotels or a similarly operational business Experience producing management accounts, budgets, forecasts and cash flow reporting Strong working knowledge of balance sheet controls, payroll, VAT and statutory compliance. Experience working with senior leadership teams and presenting financial information to directors The ability to operate at both a strategic and detailed transactional level with strong commercial awareness and the confidence to challenge and influence operational decisions Experience managing or supervising a member of a finance team Advanced Excel skills and strong knowledge of Microsoft Office and experience using Xero, Sage or a comparable accounting system Knowledge of property management, venue management or point-of-sale systems would be advantageous as would familiarity with USALI reporting Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. Terms and conditions apply.
Jul 31, 2026
Full time
A highly regarded hospitality and events organisation operating from one of the most impressive and distinctive venues in the Farnham area. Set within beautiful historic surrounding, the location offers a working environment that is genuinely unlike a traditional office setting. Not only will you be working within the enviable environment, but you will be working in a very collaborative and cohesive team. You will take full ownership of its finance function. This is a broad and highly visible position combining financial control, management reporting, commercial business partnering and hands-on operational accounting. Working closely with the Board of Directors, the successful candidate will provide clear financial insight, maintain robust controls and support informed commercial decision-making across the organisation. Job Title: Head of Finance Job Type: Permanent Location: Farnham Salary: £65,000 - £75,000 Reference no: 16126 Head of Finance Benefits Senior and highly visible position within an established hospitality business with direct exposure to the Board of Directors and full ownership of the finance function Hybrid working: 4 days in the office, 1 day working from home. Hours: 09.30 am 17:30 25 days annual leave Private health cover and discretionary bonus Head of Finance About The Role The successful Head of Finance will take responsibility for the complete day-to-day financial management of the organisation, ensuring accurate reporting, effective controls and full compliance with statutory requirements. You will act as a key business partner to Board of Directors, providing commercial insight, challenging financial performance and supporting the delivery of the organisation s strategic objectives. This is a hands-on role that will require the successful candidate to manage the monthly reporting cycle while retaining oversight of payroll, invoicing, cash flow, supplier payments, revenue recognition and financial controls. Responsibilities will include: Producing accurate monthly management accounts, including the profit and loss account, balance sheet and supporting schedules Preparing the monthly accounts pack and presenting financial performance to the Board in a deck slide formation Leading the annual budgeting process and completing monthly forecast updates Producing cash flow forecasts and identifying potential financial risks and opportunities Analysing financial results, investigating variances and recommending appropriate actions Providing commercial support and financial insight to Heads of Department Developing and maintaining effective financial controls, processes and accounting policies Managing year-end statutory accounts, audit requirements and tax matters in conjunction with external advisers Ensuring compliance with PAYE, National Insurance, workplace pensions, VAT and other statutory obligations Processing monthly payroll for permanent and casual employees. Managing pension submissions and payments through NEST Overseeing client invoicing, receipts, deferred revenue and credit control. Completing daily and monthly bank reconciliations Managing supplier reconciliations, payment runs and credit card expenditure Maintaining accruals, prepayments and the fixed asset register Managing monthly stock takes and calculating food and beverage cost of sales Preparing profit and loss reporting in USALI format Ensuring all balance sheet accounts are reconciled and fully supported Completing quarterly VAT returns and coordinating finance-related projects and process improvements Managing and developing the part-time Finance Assistant Representing finance at weekly operational meetings and supporting the administration of casual workers, including starter documentation, payroll information and right-to-work records The successful Head of Finance will have: A minimum of five years experience within a self-accounting finance environment with previous financial management experience gained within hospitality, events, hotels or a similarly operational business Experience producing management accounts, budgets, forecasts and cash flow reporting Strong working knowledge of balance sheet controls, payroll, VAT and statutory compliance. Experience working with senior leadership teams and presenting financial information to directors The ability to operate at both a strategic and detailed transactional level with strong commercial awareness and the confidence to challenge and influence operational decisions Experience managing or supervising a member of a finance team Advanced Excel skills and strong knowledge of Microsoft Office and experience using Xero, Sage or a comparable accounting system Knowledge of property management, venue management or point-of-sale systems would be advantageous as would familiarity with USALI reporting Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. Terms and conditions apply.
Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow. Vision RT s SGRT solutions are in 24 out of the 25 Best Hospitals for Cancer, as tracked by US News & World Report. The company is recognized as one of Britain s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King s Award for Enterprise, our fifth in 10 years. It is the UK s most prestigious accolade for business excellence. With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup. Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work. About the role We are seeking a highly motivated and detail-oriented Senior Management Accountant to join our finance team. This role plays a critical part in delivering accurate financial insights, supporting strategic decision-making, and driving business performance. As a Senior Management Accountant, you will be responsible for preparing monthly management accounts, performing financial analysis, and partnering with key stakeholders across the business. You will ensure the integrity of financial reporting while identifying opportunities to improve processes, efficiency, and profitability. Working closely with senior leadership, you will provide meaningful commentary on financial performance, budgets, and forecasts, helping to guide business strategy. This role also involves mentoring junior team members and contributing to the continuous development of the finance function. This is an excellent opportunity for a qualified accountant looking to take on a high-impact role within a dynamic and fast-paced environment. Key responsibilities will include • Preparing the monthly Management Accounts for subsidiaries. We currently have subsidiaries based in the UK, USA, Germany, China, Australia, Poland, India, Spain, Korea, Canada and Japan. • Carrying out month-end tasks such as revenue recognition, cost of sales workings, accruals, prepayments, and maintenance of the fixed asset register. • Balance Sheet reconciliations • Bank reconciliations • Debtor, creditor, and bank revaluations. • Intercompany reconciliations • Analyse the financial results to produce commentary for senior management for both internal and external reporting • Carrying out project work such as improving files, systems, and processes. • Responsible for VAT/GST Returns including any other Monthly/Quarterly local tax returns and ensure deadlines are always met • Work with the local accountants/advisors to ensure the subsidiaries account balances are aligned with ours • Responsible for any other applicable returns in the Subsidiaries as and when required • Assist with the preparation and filing of the Statutory Accounts in the Subsidiary countries in line with IFRS/local GAAP requirements • Assist with Year-End duties and annual audit • Other ad hoc duties as and when required by the Financial Controller and Finance Director. Essential Skills & Experience • 5+ years of experience in an accounting environment, with knowledge of IFRS and UK GAAP • Qualified Accountant • International Experience • Good Academics • Month End Experience including Prepayments, Accruals, Revenue Recognition • Strong analytical skills, with high attention to detail • Good Excel skills including Vlookups, Pivot tables and Sumifs • Able to work to strict deadlines • Able to work independently and take the initiative in solving problems • Solid understanding of basic accounting payable principles, including a good knowledge of VAT • Proven ability to calculate, post and manage accounting figures and financial records • Ability to communicate and work at all levels with a large number of stakeholders i.e. junior staff to senior management. Desirable Skills & Experience • Experience in leading teams and managing junior staff • Experience using Sage 200, Credit Hound and TM1 Apliqo • Experience using Paperless • Experience using WebExpenses • Audit experience from a Big 4 or mid-tier firm
Jul 30, 2026
Full time
Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow. Vision RT s SGRT solutions are in 24 out of the 25 Best Hospitals for Cancer, as tracked by US News & World Report. The company is recognized as one of Britain s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King s Award for Enterprise, our fifth in 10 years. It is the UK s most prestigious accolade for business excellence. With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup. Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work. About the role We are seeking a highly motivated and detail-oriented Senior Management Accountant to join our finance team. This role plays a critical part in delivering accurate financial insights, supporting strategic decision-making, and driving business performance. As a Senior Management Accountant, you will be responsible for preparing monthly management accounts, performing financial analysis, and partnering with key stakeholders across the business. You will ensure the integrity of financial reporting while identifying opportunities to improve processes, efficiency, and profitability. Working closely with senior leadership, you will provide meaningful commentary on financial performance, budgets, and forecasts, helping to guide business strategy. This role also involves mentoring junior team members and contributing to the continuous development of the finance function. This is an excellent opportunity for a qualified accountant looking to take on a high-impact role within a dynamic and fast-paced environment. Key responsibilities will include • Preparing the monthly Management Accounts for subsidiaries. We currently have subsidiaries based in the UK, USA, Germany, China, Australia, Poland, India, Spain, Korea, Canada and Japan. • Carrying out month-end tasks such as revenue recognition, cost of sales workings, accruals, prepayments, and maintenance of the fixed asset register. • Balance Sheet reconciliations • Bank reconciliations • Debtor, creditor, and bank revaluations. • Intercompany reconciliations • Analyse the financial results to produce commentary for senior management for both internal and external reporting • Carrying out project work such as improving files, systems, and processes. • Responsible for VAT/GST Returns including any other Monthly/Quarterly local tax returns and ensure deadlines are always met • Work with the local accountants/advisors to ensure the subsidiaries account balances are aligned with ours • Responsible for any other applicable returns in the Subsidiaries as and when required • Assist with the preparation and filing of the Statutory Accounts in the Subsidiary countries in line with IFRS/local GAAP requirements • Assist with Year-End duties and annual audit • Other ad hoc duties as and when required by the Financial Controller and Finance Director. Essential Skills & Experience • 5+ years of experience in an accounting environment, with knowledge of IFRS and UK GAAP • Qualified Accountant • International Experience • Good Academics • Month End Experience including Prepayments, Accruals, Revenue Recognition • Strong analytical skills, with high attention to detail • Good Excel skills including Vlookups, Pivot tables and Sumifs • Able to work to strict deadlines • Able to work independently and take the initiative in solving problems • Solid understanding of basic accounting payable principles, including a good knowledge of VAT • Proven ability to calculate, post and manage accounting figures and financial records • Ability to communicate and work at all levels with a large number of stakeholders i.e. junior staff to senior management. Desirable Skills & Experience • Experience in leading teams and managing junior staff • Experience using Sage 200, Credit Hound and TM1 Apliqo • Experience using Paperless • Experience using WebExpenses • Audit experience from a Big 4 or mid-tier firm
Senior Solutions Consultant (MSP) Base Salary: £60,000 - £69,000 Benefits: 24 days holiday + bank holidays, birthday off, additional Christmas shutdown day, free parking + more Location: Pendlebury, Manchester (3 days a week in the office) Travel: Occasional travel to customer sites across the UK. The Opportunity I'm working with a growing MSP that's built a solid reputation within the education sector, partnering with schools and Multi-Academy Trusts to design, deliver and support modern, secure IT environments. They're investing heavily in their Solutions function as they continue to grow, creating an opportunity for an experienced Senior Solutions Consultant to join the team. You'll become the technical lead on some of the organisation's most complex infrastructure and cloud opportunities, working closely with customers, sales and delivery teams to design solutions that are technically robust, commercially viable and operationally supportable. You'll be supporting schools and trusts with everything from Microsoft 365 and Google Workspace migrations, HPE Aruba, Cisco Meraki and Ubiquiti networking, Windows Server, VMware and Hyper-V infrastructure, through to identity, security, backup and digital transformation. This role is about far more than producing proposals. You'll lead technical discovery, influence solution direction, present to senior stakeholders and act as a trusted advisor throughout the entire presales lifecycle. You'll also play a key role internally, helping to raise the standard of the Solutions team by mentoring colleagues, creating reusable documentation and templates, and continually improving how solutions are designed and delivered across the business. Day to day You'll lead discovery workshops with customers, understanding both their operational and technical challenges before designing end-to-end infrastructure solutions across Microsoft 365, Google Workspace, Windows Server, VMware, Hyper-V, Active Directory, Entra ID, networking, endpoint management, backup and security. Working alongside sales, you'll shape strategic opportunities, produce high-quality solution documentation, Statements of Work and High-Level Designs, while ensuring every solution is commercially sound and can be successfully delivered by the technical teams. You'll regularly present recommendations to both technical and non-technical stakeholders, including senior leadership teams, building credibility and influencing decision-making throughout the sales process. Alongside customer work, you'll contribute to internal standards by developing technical documentation, design templates and best practices that improve consistency across the wider Solutions function. Who we are looking for We're looking for someone with strong infrastructure and solution design experience who enjoys solving complex customer challenges and communicating technical concepts in a clear, commercial way. Your background could come from an MSP, the public sector or a complex private sector environment. What's important is that you've worked across a variety of infrastructure environments and understand how to translate business requirements into practical technical solutions. You'll be confident engaging with senior leaders, challenging where appropriate and influencing technical and commercial decisions. Strong stakeholder management is just as important as your technical capability. You'll ideally have experience designing solutions across technologies such as Microsoft 365, Google Workspace, Windows Server, VMware, Hyper-V, Active Directory, Entra ID, Intune, SCCM, HPE Aruba, Cisco Meraki, Ubiquiti, Fortinet, Barracuda, SAN/NAS storage and enterprise backup platforms such as Redstor. Experience producing high-quality technical documentation, proposals, SOW s and HLD s is equally important. If you've also helped create internal standards, documentation or reusable templates that improve the way a technical team operates, we'd be keen to hear from you. The Next Steps If you're looking for a role where you'll influence technical strategy, work on complex infrastructure projects and help shape the future direction of a growing Solutions team, we'd love to hear from you. Please apply today or get in touch with Joe White at CRG TEC for a confidential conversation. Even if this role isn't quite right, I'd be happy to talk through other opportunities across the MSP market.
Jul 30, 2026
Full time
Senior Solutions Consultant (MSP) Base Salary: £60,000 - £69,000 Benefits: 24 days holiday + bank holidays, birthday off, additional Christmas shutdown day, free parking + more Location: Pendlebury, Manchester (3 days a week in the office) Travel: Occasional travel to customer sites across the UK. The Opportunity I'm working with a growing MSP that's built a solid reputation within the education sector, partnering with schools and Multi-Academy Trusts to design, deliver and support modern, secure IT environments. They're investing heavily in their Solutions function as they continue to grow, creating an opportunity for an experienced Senior Solutions Consultant to join the team. You'll become the technical lead on some of the organisation's most complex infrastructure and cloud opportunities, working closely with customers, sales and delivery teams to design solutions that are technically robust, commercially viable and operationally supportable. You'll be supporting schools and trusts with everything from Microsoft 365 and Google Workspace migrations, HPE Aruba, Cisco Meraki and Ubiquiti networking, Windows Server, VMware and Hyper-V infrastructure, through to identity, security, backup and digital transformation. This role is about far more than producing proposals. You'll lead technical discovery, influence solution direction, present to senior stakeholders and act as a trusted advisor throughout the entire presales lifecycle. You'll also play a key role internally, helping to raise the standard of the Solutions team by mentoring colleagues, creating reusable documentation and templates, and continually improving how solutions are designed and delivered across the business. Day to day You'll lead discovery workshops with customers, understanding both their operational and technical challenges before designing end-to-end infrastructure solutions across Microsoft 365, Google Workspace, Windows Server, VMware, Hyper-V, Active Directory, Entra ID, networking, endpoint management, backup and security. Working alongside sales, you'll shape strategic opportunities, produce high-quality solution documentation, Statements of Work and High-Level Designs, while ensuring every solution is commercially sound and can be successfully delivered by the technical teams. You'll regularly present recommendations to both technical and non-technical stakeholders, including senior leadership teams, building credibility and influencing decision-making throughout the sales process. Alongside customer work, you'll contribute to internal standards by developing technical documentation, design templates and best practices that improve consistency across the wider Solutions function. Who we are looking for We're looking for someone with strong infrastructure and solution design experience who enjoys solving complex customer challenges and communicating technical concepts in a clear, commercial way. Your background could come from an MSP, the public sector or a complex private sector environment. What's important is that you've worked across a variety of infrastructure environments and understand how to translate business requirements into practical technical solutions. You'll be confident engaging with senior leaders, challenging where appropriate and influencing technical and commercial decisions. Strong stakeholder management is just as important as your technical capability. You'll ideally have experience designing solutions across technologies such as Microsoft 365, Google Workspace, Windows Server, VMware, Hyper-V, Active Directory, Entra ID, Intune, SCCM, HPE Aruba, Cisco Meraki, Ubiquiti, Fortinet, Barracuda, SAN/NAS storage and enterprise backup platforms such as Redstor. Experience producing high-quality technical documentation, proposals, SOW s and HLD s is equally important. If you've also helped create internal standards, documentation or reusable templates that improve the way a technical team operates, we'd be keen to hear from you. The Next Steps If you're looking for a role where you'll influence technical strategy, work on complex infrastructure projects and help shape the future direction of a growing Solutions team, we'd love to hear from you. Please apply today or get in touch with Joe White at CRG TEC for a confidential conversation. Even if this role isn't quite right, I'd be happy to talk through other opportunities across the MSP market.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
Oct 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details
Oct 06, 2025
Full time
The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 03, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.