Previous experience within the window and door (fenestration) industry is essential for this position. Candidates without relevant fenestration experience will not be considered, as a strong understanding of window and door products, processes and industry requirements is required for the role. Job Title: Order Processor Reports To: Office / Customer Experience Manager Business Area: Customer Experience Location: Witham, Essex Role Purpose Chase Taylor are working on behalf of a leading fenestration business seeking an experienced Estimator & Order Processor to join their busy sales and customer experience team. The role plays a key part in delivering accurate quotations, order confirmations, and technical documentation to both new and existing trade customers within a fast-paced environment. You will support the wider sales function by ensuring all customer requirements are translated accurately into quotations and production-ready orders, while maintaining strong communication, attention to detail, and a high level of customer service throughout the order lifecycle. Key Responsibilities Process customer quotes and orders accurately and within required timescales Produce, amend, and issue quotations and order confirmations Prepare and annotate paperwork prior to manufacture to ensure technical accuracy Communicate with customers and suppliers regarding queries, technical advice, and order updates Chase and follow up order confirmations and outstanding customer responses Handle incoming enquiries and provide timely, professional responses Maintain regular communication with customers to provide updates and strengthen relationships Update schedules, spreadsheets, and internal systems daily Ensure all work meets agreed targets and deadlines Deliver a high level of accuracy when producing quotations and order documentation Liaise effectively with internal departments including sales, production, and logistics About You / Candidate Requirements Previous experience in estimating or order processing within the fenestration industry (ideally aluminium windows and doors) Knowledge of aluminium products and systems is highly desirable Experience using estimating software such as LogiKal or V6 (or similar systems) Ability to interpret technical drawings, customer surveys, and section plans Strong attention to detail and high level of numerical accuracy Excellent written and verbal communication skills Strong organisational skills with the ability to manage multiple priorities Confident working independently and as part of a team in a fast-paced environment Competent user of Microsoft Office packages (Excel, Word, Outlook) Strong customer service skills with a professional and proactive approach Highly motivated with a willingness to learn new products and technical information Positive, friendly, and adaptable attitude in a customer-facing role
Aug 12, 2026
Full time
Previous experience within the window and door (fenestration) industry is essential for this position. Candidates without relevant fenestration experience will not be considered, as a strong understanding of window and door products, processes and industry requirements is required for the role. Job Title: Order Processor Reports To: Office / Customer Experience Manager Business Area: Customer Experience Location: Witham, Essex Role Purpose Chase Taylor are working on behalf of a leading fenestration business seeking an experienced Estimator & Order Processor to join their busy sales and customer experience team. The role plays a key part in delivering accurate quotations, order confirmations, and technical documentation to both new and existing trade customers within a fast-paced environment. You will support the wider sales function by ensuring all customer requirements are translated accurately into quotations and production-ready orders, while maintaining strong communication, attention to detail, and a high level of customer service throughout the order lifecycle. Key Responsibilities Process customer quotes and orders accurately and within required timescales Produce, amend, and issue quotations and order confirmations Prepare and annotate paperwork prior to manufacture to ensure technical accuracy Communicate with customers and suppliers regarding queries, technical advice, and order updates Chase and follow up order confirmations and outstanding customer responses Handle incoming enquiries and provide timely, professional responses Maintain regular communication with customers to provide updates and strengthen relationships Update schedules, spreadsheets, and internal systems daily Ensure all work meets agreed targets and deadlines Deliver a high level of accuracy when producing quotations and order documentation Liaise effectively with internal departments including sales, production, and logistics About You / Candidate Requirements Previous experience in estimating or order processing within the fenestration industry (ideally aluminium windows and doors) Knowledge of aluminium products and systems is highly desirable Experience using estimating software such as LogiKal or V6 (or similar systems) Ability to interpret technical drawings, customer surveys, and section plans Strong attention to detail and high level of numerical accuracy Excellent written and verbal communication skills Strong organisational skills with the ability to manage multiple priorities Confident working independently and as part of a team in a fast-paced environment Competent user of Microsoft Office packages (Excel, Word, Outlook) Strong customer service skills with a professional and proactive approach Highly motivated with a willingness to learn new products and technical information Positive, friendly, and adaptable attitude in a customer-facing role
Are you an organised Administrator with excellent attention to detail and experience working in a busy, fast-paced environment? This is an excellent opportunity for an Order Processor to join a busy and supportive team on a 14-month contract, providing maternity cover. The role will include around 2 months of training and handover before the maternity leave begins, followed by approximately 12 months of maternity cover, giving you plenty of time to learn the role and become fully confident within the position. As an Order Processor, the majority of your time will be spent accurately processing and dispatching customer orders, working closely with the purchasing and warehouse teams to ensure orders are dealt with efficiently and within required timescales. Customer contact is relatively limited, with communication taking place by both telephone and email when required. What will you be doing as an Order Processor: Accurately inputting customer orders onto the internal database Processing and dispatching orders within required timescales Checking order information carefully to ensure accuracy Liaising with the Purchasing Team regarding orders for out-of-stock items Working closely with the Warehouse Team to resolve order processing queries and issues Acting as a point of contact for internal departments and customers regarding order processing enquiries Responding to customer queries professionally by telephone and email Keeping internal systems and records accurate and up to date Working to deadlines within a busy and fast-paced environment Supporting colleagues and the wider team as required Using your initiative to identify opportunities for improvements and suggesting new ideas Adapting to changes in processes and priorities as required We would LOVE to hear from you if you have the following skills and experience: Previous experience as an Order Processor, Order Administrator, Sales Administrator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Administrator or Order Entry Clerk Previous administration experience within a busy, fast-paced environment Excellent attention to detail with a high level of accuracy Proven ability to work to deadlines and manage a busy workload Good IT skills and confidence using databases and internal systems A confident and professional telephone manner Strong written and verbal communication skills Positive, proactive and motivated approach to your work Ability to work independently and use your own initiative Flexible and adaptable approach to changing priorities Strong team player who enjoys working collaboratively and supporting colleagues Willingness to contribute ideas and help improve processes What will you get in return for your work as an Order Processor? 26,436 per annum 14-month maternity contract Monday to Friday, 9:00am - 5:00pm 40 hours per week 1-hour unpaid lunch Full training and support provided Opportunity to become an integral part of a friendly and supportive team Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Aug 12, 2026
Contractor
Are you an organised Administrator with excellent attention to detail and experience working in a busy, fast-paced environment? This is an excellent opportunity for an Order Processor to join a busy and supportive team on a 14-month contract, providing maternity cover. The role will include around 2 months of training and handover before the maternity leave begins, followed by approximately 12 months of maternity cover, giving you plenty of time to learn the role and become fully confident within the position. As an Order Processor, the majority of your time will be spent accurately processing and dispatching customer orders, working closely with the purchasing and warehouse teams to ensure orders are dealt with efficiently and within required timescales. Customer contact is relatively limited, with communication taking place by both telephone and email when required. What will you be doing as an Order Processor: Accurately inputting customer orders onto the internal database Processing and dispatching orders within required timescales Checking order information carefully to ensure accuracy Liaising with the Purchasing Team regarding orders for out-of-stock items Working closely with the Warehouse Team to resolve order processing queries and issues Acting as a point of contact for internal departments and customers regarding order processing enquiries Responding to customer queries professionally by telephone and email Keeping internal systems and records accurate and up to date Working to deadlines within a busy and fast-paced environment Supporting colleagues and the wider team as required Using your initiative to identify opportunities for improvements and suggesting new ideas Adapting to changes in processes and priorities as required We would LOVE to hear from you if you have the following skills and experience: Previous experience as an Order Processor, Order Administrator, Sales Administrator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Administrator or Order Entry Clerk Previous administration experience within a busy, fast-paced environment Excellent attention to detail with a high level of accuracy Proven ability to work to deadlines and manage a busy workload Good IT skills and confidence using databases and internal systems A confident and professional telephone manner Strong written and verbal communication skills Positive, proactive and motivated approach to your work Ability to work independently and use your own initiative Flexible and adaptable approach to changing priorities Strong team player who enjoys working collaboratively and supporting colleagues Willingness to contribute ideas and help improve processes What will you get in return for your work as an Order Processor? 26,436 per annum 14-month maternity contract Monday to Friday, 9:00am - 5:00pm 40 hours per week 1-hour unpaid lunch Full training and support provided Opportunity to become an integral part of a friendly and supportive team Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Ernest Gordon Recruitment Limited
Gateshead, Tyne And Wear
Sales Order Processor (Hybrid) 27,000 - 30,000 + Training + Progression + Benefits + Hybrid Working + Employee-Owned Trust + Tax Free Bonus Gateshead, Newcastle Are you a Sales Order Processor or similar, looking to join a nationally recognised engineering company, offering a lively, fast-paced office environment with ongoing training in a niche industry? Are you looking to be rewarded with excellent company benefits, hybrid working, and a long-term career where you can progress into a fully-fledged sales role? On offer is the opportunity to join a growing specialist supplier within drives, motors, control systems, and related industrial products. This role will see you working across multiple sectors, building long-term customer relationships while developing new business opportunities in critical industries. Your role will involve taking initial customer queries, preparing and submitting sales quotations, liaising with suppliers, retaining business, supporting the external sales team and learning the key products to support and guide the client base. This role would suit a Sales Coordinator or similar from an Engineering background looking to join an Employee-Owned Business. The Role: Handling customer enquiries and processing orders Preparing quotations and liaising with clients Arranging Engineers for site visits Monday to Friday, 8:30am - 5pm , 4:30pm on Friday The Role: Sales Order Processor / Coordinator or similar Engineering background Reference number: BBBH25667d Administrator, Compliance, Invoices, Invoicing, Scheduling, Arranging, Assistant, Documentation, Records, Co-ordinate, Admin, Administrative, Office, Newcastle, Gateshead If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 11, 2026
Full time
Sales Order Processor (Hybrid) 27,000 - 30,000 + Training + Progression + Benefits + Hybrid Working + Employee-Owned Trust + Tax Free Bonus Gateshead, Newcastle Are you a Sales Order Processor or similar, looking to join a nationally recognised engineering company, offering a lively, fast-paced office environment with ongoing training in a niche industry? Are you looking to be rewarded with excellent company benefits, hybrid working, and a long-term career where you can progress into a fully-fledged sales role? On offer is the opportunity to join a growing specialist supplier within drives, motors, control systems, and related industrial products. This role will see you working across multiple sectors, building long-term customer relationships while developing new business opportunities in critical industries. Your role will involve taking initial customer queries, preparing and submitting sales quotations, liaising with suppliers, retaining business, supporting the external sales team and learning the key products to support and guide the client base. This role would suit a Sales Coordinator or similar from an Engineering background looking to join an Employee-Owned Business. The Role: Handling customer enquiries and processing orders Preparing quotations and liaising with clients Arranging Engineers for site visits Monday to Friday, 8:30am - 5pm , 4:30pm on Friday The Role: Sales Order Processor / Coordinator or similar Engineering background Reference number: BBBH25667d Administrator, Compliance, Invoices, Invoicing, Scheduling, Arranging, Assistant, Documentation, Records, Co-ordinate, Admin, Administrative, Office, Newcastle, Gateshead If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Role: Internal Sales Location: Milton Keynes Sector: Construction Supplies / Builders Merchants Package: £28,000 - £31,000 + Bonus - Dependent on experience - No weekend working! We are looking for a genuine people person, someone who's able to engage with customers and who wants to develop a sales career within the construction supplies sector. The ideal candidate would have some sales or trade counter experience from the merchants world but this is NOT essential. This hunt is all about finding the right person as the product side of things can be taught, whereas the natural 'people skills' ability will be in-built. So full training can provided and there is a clear induction program to bring you up to speed. It is not normally possible to enter the industry at an Internal Sales level and this is still an industry where you can get noticed and progress. Many of the Managing Directors and Regional Directors we deal with started at this level! This sales role is all about personality. They need to find someone who has the attitude and aptitude to pick up new skills, new ways of working, new products etc. Someone who is bright, ambitious and not afraid of hard work. Someone with an entrepreneurial flare and customer service skills are critical. This role will involve new business development and key account management. You have to be confident in your approach and be a person that people want to deal with and work alongside. With a substantial network of branches our client supplies a range of building materials and products to the construction sector. This company has an optimistic, friendly and driven approach. You should ideally share these qualities. This is a very important role for our client. They don't want an order processor They need a proactive, hungry sales professional who's confident in their manner, great to talk to and methodical in their approach to ensure that high level of service is delivered at all times. The financial rewards are definitely there and there is a bonus package too. In the long-term this role forms a natural 'stepping stone' to an external sales role which is an enviable position within the industry. If the above applies to you then apply now! Industry Sector: Builders Merchants, Civils, Heavyside, Lightside, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Building Merchants, Building Supplies, Construction sector, Internal Sales, Trade Counter, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
Aug 11, 2026
Full time
Role: Internal Sales Location: Milton Keynes Sector: Construction Supplies / Builders Merchants Package: £28,000 - £31,000 + Bonus - Dependent on experience - No weekend working! We are looking for a genuine people person, someone who's able to engage with customers and who wants to develop a sales career within the construction supplies sector. The ideal candidate would have some sales or trade counter experience from the merchants world but this is NOT essential. This hunt is all about finding the right person as the product side of things can be taught, whereas the natural 'people skills' ability will be in-built. So full training can provided and there is a clear induction program to bring you up to speed. It is not normally possible to enter the industry at an Internal Sales level and this is still an industry where you can get noticed and progress. Many of the Managing Directors and Regional Directors we deal with started at this level! This sales role is all about personality. They need to find someone who has the attitude and aptitude to pick up new skills, new ways of working, new products etc. Someone who is bright, ambitious and not afraid of hard work. Someone with an entrepreneurial flare and customer service skills are critical. This role will involve new business development and key account management. You have to be confident in your approach and be a person that people want to deal with and work alongside. With a substantial network of branches our client supplies a range of building materials and products to the construction sector. This company has an optimistic, friendly and driven approach. You should ideally share these qualities. This is a very important role for our client. They don't want an order processor They need a proactive, hungry sales professional who's confident in their manner, great to talk to and methodical in their approach to ensure that high level of service is delivered at all times. The financial rewards are definitely there and there is a bonus package too. In the long-term this role forms a natural 'stepping stone' to an external sales role which is an enviable position within the industry. If the above applies to you then apply now! Industry Sector: Builders Merchants, Civils, Heavyside, Lightside, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Building Merchants, Building Supplies, Construction sector, Internal Sales, Trade Counter, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
Sales Order Processor We are looking for an organised and customer-focused individual to join our team. Key Responsibilities: Process customer orders accurately and efficiently. Communicate order updates, delivery schedules, and stock availability. Manage customer enquiries, complaints, returns, and credit notes. Arrange transport and support delivery logistics. Maintain accurate customer records and documentation. Support the wider team to deliver excellent customer service. What We're Looking For: Previous administration and customer service experience. Strong communication and organisational skills. Excellent attention to detail and numerical ability. Proficient in Microsoft Office. Ability to work effectively in a fast-paced environment. Experience with D365 is advantageous but not essential. If you're proactive, organised, and enjoy building strong customer relationships, we'd love to hear from you.
Aug 11, 2026
Full time
Sales Order Processor We are looking for an organised and customer-focused individual to join our team. Key Responsibilities: Process customer orders accurately and efficiently. Communicate order updates, delivery schedules, and stock availability. Manage customer enquiries, complaints, returns, and credit notes. Arrange transport and support delivery logistics. Maintain accurate customer records and documentation. Support the wider team to deliver excellent customer service. What We're Looking For: Previous administration and customer service experience. Strong communication and organisational skills. Excellent attention to detail and numerical ability. Proficient in Microsoft Office. Ability to work effectively in a fast-paced environment. Experience with D365 is advantageous but not essential. If you're proactive, organised, and enjoy building strong customer relationships, we'd love to hear from you.
Your new company Are you a highly organised professional with a keen eye for detail and a passion for delivering excellent customer service? Our client, a well-established and growing manufacturing business based in Deeside, is seeking an experienced Order Processor / Technical Administrator to join their friendly and supportive team. Your new role The position is offered full time Monday to Friday and fully based on site. Working within a small, collaborative office environment, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery. This is an excellent opportunity for a proactive individual who enjoys a varied administrative role and takes pride in maintaining high standards of accuracy and professionalism.Hours of work are Monday to Thursday from 08.30am until 17.00pm. Friday 08.30am until 16.00pm The successful candidate will be responsible for processing customer orders, maintaining accurate records, liaising with customers and internal departments, preparing technical documentation, and supporting the wider team with a range of administrative duties. Some of your duties will include but not limited to. Order Processing: Accurately enter, manage, and track sales orders within the system.Customer Communication: Respond to enquiries, resolve order-related issues, and provide exceptional customer support.Cross-Department Coordination: Collaborate with sales, finance, and logistics teams to ensure timely and accurate order fulfilment.Record Maintenance: Update and maintain customer records, ensuring data accuracy.Reporting: Prepare and distribute sales reports and performance metrics as required.Issue Resolution: Address and resolve order discrepancies and customer complaints, escalating complex issues when necessary.Order Management: Process and efficiently monitor customer orders, returns, and refunds.Project Coordination: Support the implementation of gym projects, working directly with the Strategic Business Planner.Logistics Coordination: Manage Trios spare parts processing and coordinate dispatch for larger orders to designated delivery addresses.Internal Communication: Act as a liaison between customers and internal teams, ensuring clear and effective communication.Dispatch Management: Handle the collation and dispatch of small items and correspondence via Royal Mail and UPS.Policy Adherence: Ensure compliance with company policies and procedures in all customer interactions and administrative tasks. What you'll need to succeed Excellent communication skills both written and verbal Strong attention to detail Able to manage multiple tasks, meet deadlines, and prioritise workload efficiently.Proficient in order management systems and Microsoft Office SuitePassion for going that extra mile and providing a first-class customer service experience Strong problem-solving skills What you'll get in return 25 days holiday + bank holidays Free parking Small and friendly team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 11, 2026
Full time
Your new company Are you a highly organised professional with a keen eye for detail and a passion for delivering excellent customer service? Our client, a well-established and growing manufacturing business based in Deeside, is seeking an experienced Order Processor / Technical Administrator to join their friendly and supportive team. Your new role The position is offered full time Monday to Friday and fully based on site. Working within a small, collaborative office environment, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery. This is an excellent opportunity for a proactive individual who enjoys a varied administrative role and takes pride in maintaining high standards of accuracy and professionalism.Hours of work are Monday to Thursday from 08.30am until 17.00pm. Friday 08.30am until 16.00pm The successful candidate will be responsible for processing customer orders, maintaining accurate records, liaising with customers and internal departments, preparing technical documentation, and supporting the wider team with a range of administrative duties. Some of your duties will include but not limited to. Order Processing: Accurately enter, manage, and track sales orders within the system.Customer Communication: Respond to enquiries, resolve order-related issues, and provide exceptional customer support.Cross-Department Coordination: Collaborate with sales, finance, and logistics teams to ensure timely and accurate order fulfilment.Record Maintenance: Update and maintain customer records, ensuring data accuracy.Reporting: Prepare and distribute sales reports and performance metrics as required.Issue Resolution: Address and resolve order discrepancies and customer complaints, escalating complex issues when necessary.Order Management: Process and efficiently monitor customer orders, returns, and refunds.Project Coordination: Support the implementation of gym projects, working directly with the Strategic Business Planner.Logistics Coordination: Manage Trios spare parts processing and coordinate dispatch for larger orders to designated delivery addresses.Internal Communication: Act as a liaison between customers and internal teams, ensuring clear and effective communication.Dispatch Management: Handle the collation and dispatch of small items and correspondence via Royal Mail and UPS.Policy Adherence: Ensure compliance with company policies and procedures in all customer interactions and administrative tasks. What you'll need to succeed Excellent communication skills both written and verbal Strong attention to detail Able to manage multiple tasks, meet deadlines, and prioritise workload efficiently.Proficient in order management systems and Microsoft Office SuitePassion for going that extra mile and providing a first-class customer service experience Strong problem-solving skills What you'll get in return 25 days holiday + bank holidays Free parking Small and friendly team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company Are you a highly organised professional with a keen eye for detail and a passion for delivering excellent customer service? Our client, a well-established and growing manufacturing business based in Deeside, is seeking an experienced Order Processor / Technical Administrator to join their friendly and supportive team. Your new role The position is offered full time Monday to Friday and fully based on site. Working within a small, collaborative office environment, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery. This is an excellent opportunity for a proactive individual who enjoys a varied administrative role and takes pride in maintaining high standards of accuracy and professionalism. Hours of work are Monday to Thursday from 08.30am until 17.00pm. Friday 08.30am until 16.00pm The successful candidate will be responsible for processing customer orders, maintaining accurate records, liaising with customers and internal departments, preparing technical documentation, and supporting the wider team with a range of administrative duties. Some of your duties will include but not limited to. Order Processing: Accurately enter, manage, and track sales orders within the system. Customer Communication: Respond to enquiries, resolve order-related issues, and provide exceptional customer support. Cross-Department Coordination: Collaborate with sales, finance, and logistics teams to ensure timely and accurate order fulfilment. Record Maintenance: Update and maintain customer records, ensuring data accuracy. Reporting: Prepare and distribute sales reports and performance metrics as required. Issue Resolution: Address and resolve order discrepancies and customer complaints, escalating complex issues when necessary. Order Management: Process and efficiently monitor customer orders, returns, and refunds. Project Coordination: Support the implementation of gym projects, working directly with the Strategic Business Planner. Logistics Coordination: Manage Trios spare parts processing and coordinate dispatch for larger orders to designated delivery addresses. Internal Communication: Act as a liaison between customers and internal teams, ensuring clear and effective communication. Dispatch Management: Handle the collation and dispatch of small items and correspondence via Royal Mail and UPS. Policy Adherence: Ensure compliance with company policies and procedures in all customer interactions and administrative tasks. What you'll need to succeed Excellent communication skills both written and verbal Strong attention to detail Able to manage multiple tasks, meet deadlines, and prioritise workload efficiently. Proficient in order management systems and Microsoft Office Suite Passion for going that extra mile and providing a first-class customer service experience Strong problem-solving skills What you'll get in return 25 days holiday + bank holidays Free parking Small and friendly team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Full time
Your new company Are you a highly organised professional with a keen eye for detail and a passion for delivering excellent customer service? Our client, a well-established and growing manufacturing business based in Deeside, is seeking an experienced Order Processor / Technical Administrator to join their friendly and supportive team. Your new role The position is offered full time Monday to Friday and fully based on site. Working within a small, collaborative office environment, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery. This is an excellent opportunity for a proactive individual who enjoys a varied administrative role and takes pride in maintaining high standards of accuracy and professionalism. Hours of work are Monday to Thursday from 08.30am until 17.00pm. Friday 08.30am until 16.00pm The successful candidate will be responsible for processing customer orders, maintaining accurate records, liaising with customers and internal departments, preparing technical documentation, and supporting the wider team with a range of administrative duties. Some of your duties will include but not limited to. Order Processing: Accurately enter, manage, and track sales orders within the system. Customer Communication: Respond to enquiries, resolve order-related issues, and provide exceptional customer support. Cross-Department Coordination: Collaborate with sales, finance, and logistics teams to ensure timely and accurate order fulfilment. Record Maintenance: Update and maintain customer records, ensuring data accuracy. Reporting: Prepare and distribute sales reports and performance metrics as required. Issue Resolution: Address and resolve order discrepancies and customer complaints, escalating complex issues when necessary. Order Management: Process and efficiently monitor customer orders, returns, and refunds. Project Coordination: Support the implementation of gym projects, working directly with the Strategic Business Planner. Logistics Coordination: Manage Trios spare parts processing and coordinate dispatch for larger orders to designated delivery addresses. Internal Communication: Act as a liaison between customers and internal teams, ensuring clear and effective communication. Dispatch Management: Handle the collation and dispatch of small items and correspondence via Royal Mail and UPS. Policy Adherence: Ensure compliance with company policies and procedures in all customer interactions and administrative tasks. What you'll need to succeed Excellent communication skills both written and verbal Strong attention to detail Able to manage multiple tasks, meet deadlines, and prioritise workload efficiently. Proficient in order management systems and Microsoft Office Suite Passion for going that extra mile and providing a first-class customer service experience Strong problem-solving skills What you'll get in return 25 days holiday + bank holidays Free parking Small and friendly team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon Fri, 40 hours a week Benefits : 21 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parking About us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: We are looking for an individual to join our team to accurately process orders and quotations with precision and accuracy whilst maintaining an excellent processing speed. Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright. Reprocess incorrect orders, including necessary parts such as glazing. Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments. Continuously develop product knowledge to enhance customer support. Identify and implement process improvements to enhance service delivery and efficiency. Ensure orders are processed in line with customer expectations and delivery schedules. Make informed decisions to meet customer needs, especially for urgent orders. Maintain quality service standards, ensuring compliance with company policies and industry regulations. Ensure adherence to internal processes for reporting and rectifying quality concerns. What we are looking for: Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industry Knowledge or experience of using window designer, roofwright or any other industry specific software would be an advantage. Strong customer service skills with a proactive approach to exceeding expectations. Effective problem-solving and decision-making abilities. Willingness to undertake further training and implement learning in daily tasks. How to apply: Ready to start your career with us? Apply directly with your CV Please note EqualsOne are advertising this on behalf of Conservatory Outlet and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet .
Aug 06, 2026
Full time
Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon Fri, 40 hours a week Benefits : 21 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parking About us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: We are looking for an individual to join our team to accurately process orders and quotations with precision and accuracy whilst maintaining an excellent processing speed. Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright. Reprocess incorrect orders, including necessary parts such as glazing. Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments. Continuously develop product knowledge to enhance customer support. Identify and implement process improvements to enhance service delivery and efficiency. Ensure orders are processed in line with customer expectations and delivery schedules. Make informed decisions to meet customer needs, especially for urgent orders. Maintain quality service standards, ensuring compliance with company policies and industry regulations. Ensure adherence to internal processes for reporting and rectifying quality concerns. What we are looking for: Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industry Knowledge or experience of using window designer, roofwright or any other industry specific software would be an advantage. Strong customer service skills with a proactive approach to exceeding expectations. Effective problem-solving and decision-making abilities. Willingness to undertake further training and implement learning in daily tasks. How to apply: Ready to start your career with us? Apply directly with your CV Please note EqualsOne are advertising this on behalf of Conservatory Outlet and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet .
A fantastic opportunity has arisen for a Customer Support/Project Coordinator to join a leading manufacturing business that is well established within its specialist market. You will be working in a fast- paced, dynamic environment as part of a warm and friendly team, where collaboration and customer focus are key. This is an exciting role offering variety, responsibility, and the chance to make a real impact. Job Description: As the Customer Support/Project Coordinator you will service ALL customers (existing and potential) accounts to ensure effective and efficient delivery to the client base. Co-ordinate shelving installation activities with customers, installation teams and internal departments ensuring all schedules, site requirements and health & safety documentation are effectively managed to achieve successful project delivery As the Customer Support/Project Coordinator you will be dealing promptly and efficiently with all enquiries from the customers within 48 hours Dealing with customer complaints and ensuring they are addressed in line with company policies and procedures and responding within 24 hours Attend internal and external customer meetings as well as site visits To be a team player, own and cross departmental. To follow all procedures issued by the company and continuously improve/maintain procedures to ensure maximum efficiency. As the Customer Support/Project Coordinator you will be sales Order processing Dealing with breakdowns Preparation of quotes Candidate Requirements: Previous experience within a customer focused role is essential Previous experience working within a manufacturing, engineering environment would be highly preferred Excel (basic - intermediate) Strong administrative skills Exceptional verbal and written communication is essential Excellent attention to detail Exceptional telephone manner with the ability to communicate on all levels Highly organised with the ability to work to strict deadlines This role is commutable from: Stoke on Trent, Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Uttoxeter, Leek, Talke, Kidsgrove, Biddulph, Congleton and surrounding areas This role would suit candidates with the following experience: Sales Administrator, sales administration, sales order processor, sales support Hours: Monday - Friday 9:00 am 5:00 pm Salary: DOE Benefits: Healthcare cash plan scheme (not PMI) after probationary which is 6 months Income protection after 3 years Death in service (after 12 months) Employee of the year Pension - standard 3% and 5% Free parking There is no company sick pay - standard SSP Holidays: 33 days holiday (inc 8 bank holidays) - some of these days to be kept for Xmas shutdown Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Aug 05, 2026
Full time
A fantastic opportunity has arisen for a Customer Support/Project Coordinator to join a leading manufacturing business that is well established within its specialist market. You will be working in a fast- paced, dynamic environment as part of a warm and friendly team, where collaboration and customer focus are key. This is an exciting role offering variety, responsibility, and the chance to make a real impact. Job Description: As the Customer Support/Project Coordinator you will service ALL customers (existing and potential) accounts to ensure effective and efficient delivery to the client base. Co-ordinate shelving installation activities with customers, installation teams and internal departments ensuring all schedules, site requirements and health & safety documentation are effectively managed to achieve successful project delivery As the Customer Support/Project Coordinator you will be dealing promptly and efficiently with all enquiries from the customers within 48 hours Dealing with customer complaints and ensuring they are addressed in line with company policies and procedures and responding within 24 hours Attend internal and external customer meetings as well as site visits To be a team player, own and cross departmental. To follow all procedures issued by the company and continuously improve/maintain procedures to ensure maximum efficiency. As the Customer Support/Project Coordinator you will be sales Order processing Dealing with breakdowns Preparation of quotes Candidate Requirements: Previous experience within a customer focused role is essential Previous experience working within a manufacturing, engineering environment would be highly preferred Excel (basic - intermediate) Strong administrative skills Exceptional verbal and written communication is essential Excellent attention to detail Exceptional telephone manner with the ability to communicate on all levels Highly organised with the ability to work to strict deadlines This role is commutable from: Stoke on Trent, Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Uttoxeter, Leek, Talke, Kidsgrove, Biddulph, Congleton and surrounding areas This role would suit candidates with the following experience: Sales Administrator, sales administration, sales order processor, sales support Hours: Monday - Friday 9:00 am 5:00 pm Salary: DOE Benefits: Healthcare cash plan scheme (not PMI) after probationary which is 6 months Income protection after 3 years Death in service (after 12 months) Employee of the year Pension - standard 3% and 5% Free parking There is no company sick pay - standard SSP Holidays: 33 days holiday (inc 8 bank holidays) - some of these days to be kept for Xmas shutdown Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Bennett and Game Recruitment LTD
Crays Hill, Essex
Bennett & Game are pleased to represent a specialist contractor that provides bespoke self-storage solutions from design through installation across the UK and Europe. Our client has over 24 years of experience in the self-storage sector and offers turnkey services including steel partitioning, mezzanine floors, suspended ceilings, fire protection, external storage units, power-floated floors, and reception build-outs. An opportunity has arisen for an Order Processor to act as the client's initial contact and support their AutoCAD and sales teams. Your responsibility will be to meet with clients, gather specifications, collaborate with the AutoCAD team to prepare technical drawings, and create cost quotations using Excel. You will also process purchase orders and ensure accurate documentation flow between internal teams and suppliers. Order Processor Salary & Benefits Salary: 25,000 - 30,000 (depending on experience) 20 days annual leave + Bank Holidays + Christmas Shutdown Pension Scheme Opportunities for professional growth and training Friendly, supportive team environment Immediate start available (happy to accommodate notice periods) Order Processor Job Overview Serve as the first point of contact for client enquiries, gather requirements, and qualify project scope. Prepare accurate quotations and Excel pricing sheets. Generate purchase orders, track orders with suppliers, and support order fulfilment. Maintain professional and timely client communication regarding quote status. Ensure Excel sheets, quotations, and order logs are up to date and consistent across teams. Order Processor Job Requirements Previous experience working in order processing, sales support, quotation preparation, or client liaison within a technical construction or manufacturing environment High level of proficiency in Excel including advanced formulae and data management Excellent communication and customer service skills, with ability to manage initial client interactions professionally Strong organisational skills and attention to detail with ability to manage competing tasks Familiarity with AutoCAD layouts or technical drawing processes is beneficial but not essential Based within commuting distance of Basildon, Essex for office-based work Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Oct 03, 2025
Full time
Bennett & Game are pleased to represent a specialist contractor that provides bespoke self-storage solutions from design through installation across the UK and Europe. Our client has over 24 years of experience in the self-storage sector and offers turnkey services including steel partitioning, mezzanine floors, suspended ceilings, fire protection, external storage units, power-floated floors, and reception build-outs. An opportunity has arisen for an Order Processor to act as the client's initial contact and support their AutoCAD and sales teams. Your responsibility will be to meet with clients, gather specifications, collaborate with the AutoCAD team to prepare technical drawings, and create cost quotations using Excel. You will also process purchase orders and ensure accurate documentation flow between internal teams and suppliers. Order Processor Salary & Benefits Salary: 25,000 - 30,000 (depending on experience) 20 days annual leave + Bank Holidays + Christmas Shutdown Pension Scheme Opportunities for professional growth and training Friendly, supportive team environment Immediate start available (happy to accommodate notice periods) Order Processor Job Overview Serve as the first point of contact for client enquiries, gather requirements, and qualify project scope. Prepare accurate quotations and Excel pricing sheets. Generate purchase orders, track orders with suppliers, and support order fulfilment. Maintain professional and timely client communication regarding quote status. Ensure Excel sheets, quotations, and order logs are up to date and consistent across teams. Order Processor Job Requirements Previous experience working in order processing, sales support, quotation preparation, or client liaison within a technical construction or manufacturing environment High level of proficiency in Excel including advanced formulae and data management Excellent communication and customer service skills, with ability to manage initial client interactions professionally Strong organisational skills and attention to detail with ability to manage competing tasks Familiarity with AutoCAD layouts or technical drawing processes is beneficial but not essential Based within commuting distance of Basildon, Essex for office-based work Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Chase Taylor Recruitment Ltd
Walsall, Staffordshire
Chase Taylor Recruitment are currently working with a successful window and door company based in Walsall who are looking to recruit an experienced Fenestration Order Processor to join their expanding team. The right candidate will have current experience order processing windows and doors, using software such as Windows Designer/ Business Micros. The role: 1st Look at surveys, input ready to be checked and processed Getting quotes from suppliers for stock Placing orders Gathering information for quotes for jobs Work with finance, sales and installs to achieve different projects Manage and assist in raising purchase orders as well as reviewing completeness of job file to ensure all parts are ordered and delivered on time Assist with admin duties as required Provide excellent customer service The candidate: Must have current/recent experience Order Processing windows and doors Have experience using window software such as, Business Micros/ Window Designer/Evolution Be able to manage own workload Excellent attention to detail Be reliable
Oct 02, 2025
Full time
Chase Taylor Recruitment are currently working with a successful window and door company based in Walsall who are looking to recruit an experienced Fenestration Order Processor to join their expanding team. The right candidate will have current experience order processing windows and doors, using software such as Windows Designer/ Business Micros. The role: 1st Look at surveys, input ready to be checked and processed Getting quotes from suppliers for stock Placing orders Gathering information for quotes for jobs Work with finance, sales and installs to achieve different projects Manage and assist in raising purchase orders as well as reviewing completeness of job file to ensure all parts are ordered and delivered on time Assist with admin duties as required Provide excellent customer service The candidate: Must have current/recent experience Order Processing windows and doors Have experience using window software such as, Business Micros/ Window Designer/Evolution Be able to manage own workload Excellent attention to detail Be reliable
Job Role: Sales Order Processor Location: Solihull Hours: Full Time (Monday - Friday) Pay Rate: 13.00 per hour + holiday pay Duration: Immediate start temporary to permanent role Office Angels are currently recruiting for a Sales Order Processor to work for a well-established pharmaceutical company based in the Solihull area. In this role, you will be responsible for ensuring that the needs of all customers are met in a timely and professional manner as well as providing accurate monthly forecast submissions across the whole business. Duties will include: To process all orders that arrives within the division on a daily basis To respond to all telephone requests and email queries in a timely manner, ensuring that a high level of professional service is provided to customers at all times. To resolve any invoice queries in a timely manner To ensure that customers receive a KPI's are met in relation to disputed invoices To maintain and update individual account files, ensuring that all information retained is accurate and up to date. Liaise with couriers to track customer deliveries. Responsible for managing demand forecasting for all products, working in collaboration with Sales Managers & Supply Chain. Skills / Experience Required: Previous experience in a customer service environment (medical/pharmaceutical experience is desirable). An excellent telephone manner and ability to deal with customer orders and queries in a helpful, efficient, and friendly manner. Demonstrated excellence in written and oral communication. Must possess strong interpersonal, analytical, and organisational skills. Experience of forecasting is essential Knowledge of SAP and Excel If you possess the required skills and experience for this role then please apply now, we look forward to hearing from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 21, 2025
Seasonal
Job Role: Sales Order Processor Location: Solihull Hours: Full Time (Monday - Friday) Pay Rate: 13.00 per hour + holiday pay Duration: Immediate start temporary to permanent role Office Angels are currently recruiting for a Sales Order Processor to work for a well-established pharmaceutical company based in the Solihull area. In this role, you will be responsible for ensuring that the needs of all customers are met in a timely and professional manner as well as providing accurate monthly forecast submissions across the whole business. Duties will include: To process all orders that arrives within the division on a daily basis To respond to all telephone requests and email queries in a timely manner, ensuring that a high level of professional service is provided to customers at all times. To resolve any invoice queries in a timely manner To ensure that customers receive a KPI's are met in relation to disputed invoices To maintain and update individual account files, ensuring that all information retained is accurate and up to date. Liaise with couriers to track customer deliveries. Responsible for managing demand forecasting for all products, working in collaboration with Sales Managers & Supply Chain. Skills / Experience Required: Previous experience in a customer service environment (medical/pharmaceutical experience is desirable). An excellent telephone manner and ability to deal with customer orders and queries in a helpful, efficient, and friendly manner. Demonstrated excellence in written and oral communication. Must possess strong interpersonal, analytical, and organisational skills. Experience of forecasting is essential Knowledge of SAP and Excel If you possess the required skills and experience for this role then please apply now, we look forward to hearing from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
