J.P. MORGAN
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Product Associate - Pensions JPM PI UK Role overview JPMorgan Personal Investing is looking for an Associate or Senior Associate Product Manager to manage the day-to-day operations of our existing pensions proposition. You'll work with engineering, design, content, operations, risk/compliance and external platform partners to deliver improvements to the end-to-end customer experience, reduce frictions and failure demand, and strengthen operational performance. This is a hands-on individual contributor role based in London (5 days per week in office) . What you will do (key responsibilities) Own roadmap for pensions business: Identify customer pain points, prioritise fixes and enhancements, and drive measurable improvements across journeys (e.g., onboarding, contributions, transfers, retirement flows, servicing). Incident/issue ownership and closure: Act as product owner for customer incidents and defects - triage, size impact, agree priority, coordinate delivery, and validate outcomes to ensure timely, high-quality closure. Jira ticket management: Create and manage Jira tickets end-to-end (stories, bugs, spikes), ensuring high-quality problem statements, clear acceptance criteria, appropriate prioritisation, and accurate status tracking; run backlog refinement and keep boards clean, actionable, and aligned to agreed SLAs. Root cause and prevention: Partner with engineering, operations and vendors to identify root causes, prevent recurrence, and reduce incident volume through permanent fixes and control improvements. Corrections / governance forum reporting: Prepare and present updates into corrections forums and relevant governance - summarising incident themes, remediation plans, delivery status, customer impact, and outstanding risks/decisions. Stakeholder visibility and management reporting: Provide regular, structured reporting to management and cross-functional stakeholders (Product, Ops, Engineering, Risk/Compliance, Customer Support) on product performance, incidents, backlog health, SLAs, and key dependencies. Prioritisation and backlog management: Maintain the backlog, balancing customer impact, regulatory risk, operational stability, and engineering capacity; ensure clear definitions of done, acceptance criteria, and release readiness. Cross-functional coordination: Be the connective tissue between pensions business stakeholders, customer support, operations, engineering, and platform partners - ensuring fast clarity on requirements, ownership, and timelines. Continuous improvement in ways of working: Improve triage processes, incident taxonomy, comms templates, and metrics so the BAU engine runs predictably and transparently. Regulatory and governance alignment: Ensure BAU changes, fixes, and customer communications align with financial services governance and regulatory expectations. Required qualifications, capabilities, and skills BAU product management experience: Demonstrated experience running a product area's day-to-day health - incident/defect ownership, prioritising fixes, and driving continuous CX improvements. Strong Jira discipline: Comfortable working in Jira daily; able to maintain a high-quality backlog (well-formed tickets, good hygiene, clear prioritisation, effective refinement) and drive throughput without losing clarity or auditability. Ownership and execution: Ability to drive issues to closure across multiple teams, remove ambiguity, and keep work moving with clear next steps and accountable owners. Customer-first problem solving: Strong analytical skills to quantify impact (volume, severity, customer harm/friction), prioritise effectively, and validate that fixes improve outcomes. Stakeholder communications: Comfortable creating crisp updates for senior audiences and forums; able to explain trade-offs, risk, and progress clearly. Technical fluency: Confident working with engineers to understand systems behaviour; able to interpret logs/telemetry at a high level, understand APIs and integrations, and translate findings into product requirements. Education: Bachelor's degree (or equivalent practical experience). Preferred qualifications, capabilities, and skills Domain experience: Experience in pensions and/or UK retail investing; defined contribution D2C pensions experience is a strong plus. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Product Associate - Pensions JPM PI UK Role overview JPMorgan Personal Investing is looking for an Associate or Senior Associate Product Manager to manage the day-to-day operations of our existing pensions proposition. You'll work with engineering, design, content, operations, risk/compliance and external platform partners to deliver improvements to the end-to-end customer experience, reduce frictions and failure demand, and strengthen operational performance. This is a hands-on individual contributor role based in London (5 days per week in office) . What you will do (key responsibilities) Own roadmap for pensions business: Identify customer pain points, prioritise fixes and enhancements, and drive measurable improvements across journeys (e.g., onboarding, contributions, transfers, retirement flows, servicing). Incident/issue ownership and closure: Act as product owner for customer incidents and defects - triage, size impact, agree priority, coordinate delivery, and validate outcomes to ensure timely, high-quality closure. Jira ticket management: Create and manage Jira tickets end-to-end (stories, bugs, spikes), ensuring high-quality problem statements, clear acceptance criteria, appropriate prioritisation, and accurate status tracking; run backlog refinement and keep boards clean, actionable, and aligned to agreed SLAs. Root cause and prevention: Partner with engineering, operations and vendors to identify root causes, prevent recurrence, and reduce incident volume through permanent fixes and control improvements. Corrections / governance forum reporting: Prepare and present updates into corrections forums and relevant governance - summarising incident themes, remediation plans, delivery status, customer impact, and outstanding risks/decisions. Stakeholder visibility and management reporting: Provide regular, structured reporting to management and cross-functional stakeholders (Product, Ops, Engineering, Risk/Compliance, Customer Support) on product performance, incidents, backlog health, SLAs, and key dependencies. Prioritisation and backlog management: Maintain the backlog, balancing customer impact, regulatory risk, operational stability, and engineering capacity; ensure clear definitions of done, acceptance criteria, and release readiness. Cross-functional coordination: Be the connective tissue between pensions business stakeholders, customer support, operations, engineering, and platform partners - ensuring fast clarity on requirements, ownership, and timelines. Continuous improvement in ways of working: Improve triage processes, incident taxonomy, comms templates, and metrics so the BAU engine runs predictably and transparently. Regulatory and governance alignment: Ensure BAU changes, fixes, and customer communications align with financial services governance and regulatory expectations. Required qualifications, capabilities, and skills BAU product management experience: Demonstrated experience running a product area's day-to-day health - incident/defect ownership, prioritising fixes, and driving continuous CX improvements. Strong Jira discipline: Comfortable working in Jira daily; able to maintain a high-quality backlog (well-formed tickets, good hygiene, clear prioritisation, effective refinement) and drive throughput without losing clarity or auditability. Ownership and execution: Ability to drive issues to closure across multiple teams, remove ambiguity, and keep work moving with clear next steps and accountable owners. Customer-first problem solving: Strong analytical skills to quantify impact (volume, severity, customer harm/friction), prioritise effectively, and validate that fixes improve outcomes. Stakeholder communications: Comfortable creating crisp updates for senior audiences and forums; able to explain trade-offs, risk, and progress clearly. Technical fluency: Confident working with engineers to understand systems behaviour; able to interpret logs/telemetry at a high level, understand APIs and integrations, and translate findings into product requirements. Education: Bachelor's degree (or equivalent practical experience). Preferred qualifications, capabilities, and skills Domain experience: Experience in pensions and/or UK retail investing; defined contribution D2C pensions experience is a strong plus. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
SC Johnson Professional
Ripley, Derbyshire
SC Johnson Professional have an exciting opportunity for a Digital Designer to join the team! You will join us on a full time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: Marketing Internal Job Title: Design Associate (Digital) About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What s in it for you? Competitive salary plus bonus Remote work is available once a week for eligible employees 25 days annual leave plus statutory bank holidays Free Optical vouchers & hearing test vouchers Company pension scheme up to 6% employer contributions Life assurance based on 4 x your salary Discounted products at our staff shop Access to employee assistance programmes Subsidized on-site canteen Save a Space £200 monthly prize draw. A ticket for the draw for everyday that you travel to work and don t use a parking space or car share! Cycle to work scheme plus a bicycle storage area Free parking plus EV Charging Points at our Denby site (Powered by our own generated renewable electricity!) And so much more! About the Digital Designer role: We re looking for a talented Digital Design Associate to conceptualise, create, and deliver visually compelling assets across a variety of formats and platforms. From interactive and static visuals to video and HTML content, you ll play a key role in shaping high-impact designs that elevate our brand presence. This includes crafting standout eCommerce materials, such as product imagery, promotional banners, and tailored graphics for online retail alongside supporting print and broader visual communications. Responsibilities as our Digital Designer: Produce high quality, attractive and functional designs across a wide range of digital mediums. Maintain a high standard of design across all channels and asset types. Produce all work in adherence to the brand identity guidelines. Create and maintain Best Practice and Style guidelines to support the Digital Design area. Collaborate with other team members to ensure that tasks and projects are managed effectively. Maintain and share technical knowledge of best practices for digital assets. Maintain an awareness of industry and market trends to keep your style up-to-date and relevant. Experience you ll bring as our Digital Designer: Experience working as a multi-skilled Designer in an in-house design team or agency. Intermediate or above skill level in Adobe Software: Photoshop, After Effects. Firm understanding of technical design requirements for digital application. Experience in Adobe software; Illustrator, InDesign, XD, Premiere Pro, Keyshot Behaviors you ll need: Experience of collaborating with a diverse set of colleagues and clients. Demonstratable experience of working to tight deadlines and adhering to critical paths. Flexible and able to adapt to changing circumstances in a busy working environment. If you feel like you are the right fit for our Digital Designer , please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization.
SC Johnson Professional have an exciting opportunity for a Digital Designer to join the team! You will join us on a full time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: Marketing Internal Job Title: Design Associate (Digital) About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What s in it for you? Competitive salary plus bonus Remote work is available once a week for eligible employees 25 days annual leave plus statutory bank holidays Free Optical vouchers & hearing test vouchers Company pension scheme up to 6% employer contributions Life assurance based on 4 x your salary Discounted products at our staff shop Access to employee assistance programmes Subsidized on-site canteen Save a Space £200 monthly prize draw. A ticket for the draw for everyday that you travel to work and don t use a parking space or car share! Cycle to work scheme plus a bicycle storage area Free parking plus EV Charging Points at our Denby site (Powered by our own generated renewable electricity!) And so much more! About the Digital Designer role: We re looking for a talented Digital Design Associate to conceptualise, create, and deliver visually compelling assets across a variety of formats and platforms. From interactive and static visuals to video and HTML content, you ll play a key role in shaping high-impact designs that elevate our brand presence. This includes crafting standout eCommerce materials, such as product imagery, promotional banners, and tailored graphics for online retail alongside supporting print and broader visual communications. Responsibilities as our Digital Designer: Produce high quality, attractive and functional designs across a wide range of digital mediums. Maintain a high standard of design across all channels and asset types. Produce all work in adherence to the brand identity guidelines. Create and maintain Best Practice and Style guidelines to support the Digital Design area. Collaborate with other team members to ensure that tasks and projects are managed effectively. Maintain and share technical knowledge of best practices for digital assets. Maintain an awareness of industry and market trends to keep your style up-to-date and relevant. Experience you ll bring as our Digital Designer: Experience working as a multi-skilled Designer in an in-house design team or agency. Intermediate or above skill level in Adobe Software: Photoshop, After Effects. Firm understanding of technical design requirements for digital application. Experience in Adobe software; Illustrator, InDesign, XD, Premiere Pro, Keyshot Behaviors you ll need: Experience of collaborating with a diverse set of colleagues and clients. Demonstratable experience of working to tight deadlines and adhering to critical paths. Flexible and able to adapt to changing circumstances in a busy working environment. If you feel like you are the right fit for our Digital Designer , please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization.
SC Johnson Professional
Ripley, Derbyshire
SC Johnson Professional have an exciting opportunity for a Digital Designer to join the team! You will join us on a full time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: Marketing Internal Job Title: Design Associate (Digital) About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What s in it for you? Competitive salary plus bonus Remote work is available once a week for eligible employees 25 days annual leave plus statutory bank holidays Free Optical vouchers & hearing test vouchers Company pension scheme up to 6% employer contributions Life assurance based on 4 x your salary Discounted products at our staff shop Access to employee assistance programmes Subsidized on-site canteen Save a Space £200 monthly prize draw. A ticket for the draw for everyday that you travel to work and don t use a parking space or car share! Cycle to work scheme plus a bicycle storage area Free parking plus EV Charging Points at our Denby site (Powered by our own generated renewable electricity!) And so much more! About the Digital Designer role: We re looking for a talented Digital Design Associate to conceptualise, create, and deliver visually compelling assets across a variety of formats and platforms. From interactive and static visuals to video and HTML content, you ll play a key role in shaping high-impact designs that elevate our brand presence. This includes crafting standout eCommerce materials, such as product imagery, promotional banners, and tailored graphics for online retail alongside supporting print and broader visual communications. Responsibilities as our Digital Designer: Produce high quality, attractive and functional designs across a wide range of digital mediums. Maintain a high standard of design across all channels and asset types. Produce all work in adherence to the brand identity guidelines. Create and maintain Best Practice and Style guidelines to support the Digital Design area. Collaborate with other team members to ensure that tasks and projects are managed effectively. Maintain and share technical knowledge of best practices for digital assets. Maintain an awareness of industry and market trends to keep your style up-to-date and relevant. Experience you ll bring as our Digital Designer: Experience working as a multi-skilled Designer in an in-house design team or agency. Intermediate or above skill level in Adobe Software: Photoshop, After Effects. Firm understanding of technical design requirements for digital application. Experience in Adobe software; Illustrator, InDesign, XD, Premiere Pro, Keyshot Behaviors you ll need: Experience of collaborating with a diverse set of colleagues and clients. Demonstratable experience of working to tight deadlines and adhering to critical paths. Flexible and able to adapt to changing circumstances in a busy working environment. If you feel like you are the right fit for our Digital Designer , please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization.
SC Johnson Professional have an exciting opportunity for a Digital Designer to join the team! You will join us on a full time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: Marketing Internal Job Title: Design Associate (Digital) About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What s in it for you? Competitive salary plus bonus Remote work is available once a week for eligible employees 25 days annual leave plus statutory bank holidays Free Optical vouchers & hearing test vouchers Company pension scheme up to 6% employer contributions Life assurance based on 4 x your salary Discounted products at our staff shop Access to employee assistance programmes Subsidized on-site canteen Save a Space £200 monthly prize draw. A ticket for the draw for everyday that you travel to work and don t use a parking space or car share! Cycle to work scheme plus a bicycle storage area Free parking plus EV Charging Points at our Denby site (Powered by our own generated renewable electricity!) And so much more! About the Digital Designer role: We re looking for a talented Digital Design Associate to conceptualise, create, and deliver visually compelling assets across a variety of formats and platforms. From interactive and static visuals to video and HTML content, you ll play a key role in shaping high-impact designs that elevate our brand presence. This includes crafting standout eCommerce materials, such as product imagery, promotional banners, and tailored graphics for online retail alongside supporting print and broader visual communications. Responsibilities as our Digital Designer: Produce high quality, attractive and functional designs across a wide range of digital mediums. Maintain a high standard of design across all channels and asset types. Produce all work in adherence to the brand identity guidelines. Create and maintain Best Practice and Style guidelines to support the Digital Design area. Collaborate with other team members to ensure that tasks and projects are managed effectively. Maintain and share technical knowledge of best practices for digital assets. Maintain an awareness of industry and market trends to keep your style up-to-date and relevant. Experience you ll bring as our Digital Designer: Experience working as a multi-skilled Designer in an in-house design team or agency. Intermediate or above skill level in Adobe Software: Photoshop, After Effects. Firm understanding of technical design requirements for digital application. Experience in Adobe software; Illustrator, InDesign, XD, Premiere Pro, Keyshot Behaviors you ll need: Experience of collaborating with a diverse set of colleagues and clients. Demonstratable experience of working to tight deadlines and adhering to critical paths. Flexible and able to adapt to changing circumstances in a busy working environment. If you feel like you are the right fit for our Digital Designer , please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability that enables all to bring their full contributions to the organization.
