The Guinness Partnership
Almondsbury, Gloucestershire
JOB DESCRIPTION Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a permanent, full-time, 35-hours-per-week opportunity at our Extra Care Scheme in Okehampton. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance , but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: Experience of working with customers and acting on their feedback to deliver great customer service. Able to work together and communicate well with others. Sets high standards for themselves, with a focus on performance and excellence. Demonstrates a positive, proactive, and enthusiastic approach. Good level of IT skills and knowledge. Good oral and written communications. Good administration skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria. TGPCVL
Aug 02, 2026
Full time
JOB DESCRIPTION Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a permanent, full-time, 35-hours-per-week opportunity at our Extra Care Scheme in Okehampton. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance , but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: Experience of working with customers and acting on their feedback to deliver great customer service. Able to work together and communicate well with others. Sets high standards for themselves, with a focus on performance and excellence. Demonstrates a positive, proactive, and enthusiastic approach. Good level of IT skills and knowledge. Good oral and written communications. Good administration skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria. TGPCVL
Homeless Recovery Worker Assistant £16 307 - £16 600 Wokingham Permanent Part Time - 24.5 hrs Enhanced DBS Required Drivers Licence: Not Required Lone Working: No Night Working: No Weekend Working: Yes At Two Saints we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure and ready to take their next steps. We're seeking compassionate adaptable people to join our Wokingham service as a Homeless Support Worker Assistant. You'll bring a passion for supporting people to build confidence develop essential life skills and recognise their own strengths and support needs through positive meaningful interactions. As the ideal candidate your ability to connect with people will help them build trust resilience and a sense of possibility for their future. You will learn knowledge of safeguarding working proactively within our policies and contribute to a strong collaborative team environment. Our Homeless Support Worker Assistant roles are support based focused on guidance encouragement and empowering clients to achieve their goals. The work can be challenging but also truly rewarding - made even more so by the supportive values driven team who will help nurture and develop your skills. Homeless Support Worker Assistant Essentials: An interest and concern for homelessness and related issues Ability to contribute to a team Good communication skills clear verbal and written English Knowledge of Microsoft Outlook Excel and Word Homeless Support Worker Assistant Desirables: Experience in similar sectors Experience in customer service roles Could this be you? If yes apply for this exciting Homeless Support Worker Assistant opportunity with Two Saints. For full role details please see the attached Job Description for the role of Homeless Support Worker Assistant. We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment using pre-employment checks such as Enhanced DBS Overseas Police Checks (where appropriate) Reference Checks and CV gap querying upon appointment to the role. About Us We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Aug 01, 2026
Full time
Homeless Recovery Worker Assistant £16 307 - £16 600 Wokingham Permanent Part Time - 24.5 hrs Enhanced DBS Required Drivers Licence: Not Required Lone Working: No Night Working: No Weekend Working: Yes At Two Saints we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure and ready to take their next steps. We're seeking compassionate adaptable people to join our Wokingham service as a Homeless Support Worker Assistant. You'll bring a passion for supporting people to build confidence develop essential life skills and recognise their own strengths and support needs through positive meaningful interactions. As the ideal candidate your ability to connect with people will help them build trust resilience and a sense of possibility for their future. You will learn knowledge of safeguarding working proactively within our policies and contribute to a strong collaborative team environment. Our Homeless Support Worker Assistant roles are support based focused on guidance encouragement and empowering clients to achieve their goals. The work can be challenging but also truly rewarding - made even more so by the supportive values driven team who will help nurture and develop your skills. Homeless Support Worker Assistant Essentials: An interest and concern for homelessness and related issues Ability to contribute to a team Good communication skills clear verbal and written English Knowledge of Microsoft Outlook Excel and Word Homeless Support Worker Assistant Desirables: Experience in similar sectors Experience in customer service roles Could this be you? If yes apply for this exciting Homeless Support Worker Assistant opportunity with Two Saints. For full role details please see the attached Job Description for the role of Homeless Support Worker Assistant. We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment using pre-employment checks such as Enhanced DBS Overseas Police Checks (where appropriate) Reference Checks and CV gap querying upon appointment to the role. About Us We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Early Help Practitioner Team, Harrow Council Pay rate to £26.12 per hour Vitalis are recruiting for experienced Early Help Practitioner to work in a Targeted Services Team in Harrow Council. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on or for more information.
Aug 01, 2026
Contractor
Early Help Practitioner Team, Harrow Council Pay rate to £26.12 per hour Vitalis are recruiting for experienced Early Help Practitioner to work in a Targeted Services Team in Harrow Council. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on or for more information.
Dear Candidate,Morgan Hunt is currently recruiting for an experienced Housing Support Assistant to work with our client based in Uxbridge. This is a fantastic opportunity to join a supportive organization and make a real difference within the community by helping tenants sustain their tenancies and build independent living skills. Housing & Support Assistant Hours: 30-35 hours per week (Flexible rota, including weekends if required) Location: Marsham Court - Walthamstow, E17 3EF Salary: £14.24/hr(including holiday pay) About the Role We are looking for a proactive and customer-focused Housing & Support Assistant to join a supported housing service in Walthamstow . You will be the first point of contact for residents and visitors, providing excellent customer service while helping to maintain a safe, welcoming, and well-managed environment. This is a varied role combining reception, administration, housing support, and health & safety responsibilities. Key Responsibilities Act as the first point of contact for residents, visitors, contractors, and external agencies. Deliver excellent customer service and respond to enquiries professionally. Carry out reception duties, including answering calls, managing emails and post, processing payments, and reporting repairs. Welcome new residents and assist with sign-ins, move-ins, and general enquiries. Conduct regular health & safety, security, and wellbeing checks throughout the building. Monitor and report maintenance issues, anti-social behaviour, incidents, and safeguarding concerns. Maintain accurate records, update internal systems, and complete incident reports. Support residents by providing information, guidance, and signposting to relevant services where appropriate. Liaise with contractors and internal teams to ensure repairs and maintenance are completed efficiently. Assist in maintaining a clean, safe, and secure environment for residents and visitors. Work collaboratively with colleagues to deliver a high-quality housing and support service. Requirements Previous experience in housing, supported living, reception, administration, or customer service. Excellent communication, interpersonal, and organisational skills. Ability to remain calm under pressure and deal with challenging situations professionally. Good IT skills and experience maintaining accurate records. Flexible to work a rota, including weekdays and weekends. Right to work in the UK. A satisfactory DBS check will be required. Thanks, Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Aug 01, 2026
Seasonal
Dear Candidate,Morgan Hunt is currently recruiting for an experienced Housing Support Assistant to work with our client based in Uxbridge. This is a fantastic opportunity to join a supportive organization and make a real difference within the community by helping tenants sustain their tenancies and build independent living skills. Housing & Support Assistant Hours: 30-35 hours per week (Flexible rota, including weekends if required) Location: Marsham Court - Walthamstow, E17 3EF Salary: £14.24/hr(including holiday pay) About the Role We are looking for a proactive and customer-focused Housing & Support Assistant to join a supported housing service in Walthamstow . You will be the first point of contact for residents and visitors, providing excellent customer service while helping to maintain a safe, welcoming, and well-managed environment. This is a varied role combining reception, administration, housing support, and health & safety responsibilities. Key Responsibilities Act as the first point of contact for residents, visitors, contractors, and external agencies. Deliver excellent customer service and respond to enquiries professionally. Carry out reception duties, including answering calls, managing emails and post, processing payments, and reporting repairs. Welcome new residents and assist with sign-ins, move-ins, and general enquiries. Conduct regular health & safety, security, and wellbeing checks throughout the building. Monitor and report maintenance issues, anti-social behaviour, incidents, and safeguarding concerns. Maintain accurate records, update internal systems, and complete incident reports. Support residents by providing information, guidance, and signposting to relevant services where appropriate. Liaise with contractors and internal teams to ensure repairs and maintenance are completed efficiently. Assist in maintaining a clean, safe, and secure environment for residents and visitors. Work collaboratively with colleagues to deliver a high-quality housing and support service. Requirements Previous experience in housing, supported living, reception, administration, or customer service. Excellent communication, interpersonal, and organisational skills. Ability to remain calm under pressure and deal with challenging situations professionally. Good IT skills and experience maintaining accurate records. Flexible to work a rota, including weekdays and weekends. Right to work in the UK. A satisfactory DBS check will be required. Thanks, Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Housing and Wellbeing Assistant - Next Steps Location: Manchester Salary: £26,492 You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our client procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our client Safeguarding Policy & Recruitment Policy on our website". Closing date: 5th August 2026 Shortlist date: 6th August 2026 Interview date: TBC
Aug 01, 2026
Full time
Housing and Wellbeing Assistant - Next Steps Location: Manchester Salary: £26,492 You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our client procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our client Safeguarding Policy & Recruitment Policy on our website". Closing date: 5th August 2026 Shortlist date: 6th August 2026 Interview date: TBC
Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position . Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas . Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the FLAGEL compliance workstreams Updating housing compliance systems, databases and trackers Raising works orders using the correct compliance codes and job descriptions Scheduling statutory inspections, servicing appointments and remedial works Monitoring outstanding, overdue and out-of-target compliance actions Chasing contractors for appointments, updates, certificates and completion evidence Reviewing records to identify missing, expired or inconsistent compliance information Recording delays, variations, access issues, remedial actions and quality-control information Completing and closing works orders accurately Maintaining clear audit trails and evidence for assurance purposes Collating compliance performance data and producing routine reports Responding to queries from contractors and internal housing teams Escalating potential compliance failures, access issues and overdue safety works Supporting the team to ensure homes remain safe and legally compliant Essential Experience Applicants must have: Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing Practical experience working across the FLAGEL compliance areas Knowledge of housing landlord compliance obligations Experience maintaining statutory compliance records and trackers Experience raising, monitoring and closing compliance works orders Experience coordinating inspections, servicing and remedial works Experience chasing contractors for certificates and completion evidence The ability to recognise missing, expired or non-compliant records Strong knowledge of compliance data, audit trails and document control Excellent accuracy and attention to detail Strong Microsoft Excel, Outlook and Word skills Experience must include exposure to areas such as: Fire safety Legionella and water hygiene Asbestos Gas safety Electrical safety Lifts General administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient. To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams.
Aug 01, 2026
Contractor
Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position . Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas . Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the FLAGEL compliance workstreams Updating housing compliance systems, databases and trackers Raising works orders using the correct compliance codes and job descriptions Scheduling statutory inspections, servicing appointments and remedial works Monitoring outstanding, overdue and out-of-target compliance actions Chasing contractors for appointments, updates, certificates and completion evidence Reviewing records to identify missing, expired or inconsistent compliance information Recording delays, variations, access issues, remedial actions and quality-control information Completing and closing works orders accurately Maintaining clear audit trails and evidence for assurance purposes Collating compliance performance data and producing routine reports Responding to queries from contractors and internal housing teams Escalating potential compliance failures, access issues and overdue safety works Supporting the team to ensure homes remain safe and legally compliant Essential Experience Applicants must have: Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing Practical experience working across the FLAGEL compliance areas Knowledge of housing landlord compliance obligations Experience maintaining statutory compliance records and trackers Experience raising, monitoring and closing compliance works orders Experience coordinating inspections, servicing and remedial works Experience chasing contractors for certificates and completion evidence The ability to recognise missing, expired or non-compliant records Strong knowledge of compliance data, audit trails and document control Excellent accuracy and attention to detail Strong Microsoft Excel, Outlook and Word skills Experience must include exposure to areas such as: Fire safety Legionella and water hygiene Asbestos Gas safety Electrical safety Lifts General administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient. To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams.
Annual salary: up to £40,914.88 Are you looking to join a company with strong values? Do you want to make a positive difference in your local community? Look no further, as an excellent opportunity for a Repair & Maintenance Supervisor has arisen with the Mears company. As the Repairs & Maintenance Supervisor, your work will be essential in controlling and supervising the responsive repairs process, actual spend, and monitoring overall expenditure. We are looking for the following attributes and key skills: Practical experience of managing responsive repairs process Overseeing differing client and customer groups and priorities An operational understanding of repairs and voids processes Familiarity with building maintenance This is identified as one of the high-risk business areas which requires in depth monitoring. You will lead on operational delivery, and review contractor performance to ensure an efficient and effective service, working in partnership with a centralised repairs and maintenance team, other internal teams, contractors and stakeholders. At Mears we want to take care of our employees, that's why we have a benefits site called Mears Rewards exclusively for all our employees. This site has hundreds of savings at popular retailers as well as an important Employee Assistant Programme, to take care of your wellbeing. You could save up to £1,000 a year with the variety of offers we have at Mears Rewards, from Tesco to (url removed) there really is a saving for everyone that can make your money go further. If you have the above skills and experience, and believe you have what it takes to become a successful Repair & Maintenance Supervisor within our housing team, we would love to hear from you! If this job appeals to you, we would love to hear from you! Follow the application process to complete your application towards building a better future for yourself and a better life for our local community and the In-House Recruitment team will be in touch. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jul 31, 2026
Full time
Annual salary: up to £40,914.88 Are you looking to join a company with strong values? Do you want to make a positive difference in your local community? Look no further, as an excellent opportunity for a Repair & Maintenance Supervisor has arisen with the Mears company. As the Repairs & Maintenance Supervisor, your work will be essential in controlling and supervising the responsive repairs process, actual spend, and monitoring overall expenditure. We are looking for the following attributes and key skills: Practical experience of managing responsive repairs process Overseeing differing client and customer groups and priorities An operational understanding of repairs and voids processes Familiarity with building maintenance This is identified as one of the high-risk business areas which requires in depth monitoring. You will lead on operational delivery, and review contractor performance to ensure an efficient and effective service, working in partnership with a centralised repairs and maintenance team, other internal teams, contractors and stakeholders. At Mears we want to take care of our employees, that's why we have a benefits site called Mears Rewards exclusively for all our employees. This site has hundreds of savings at popular retailers as well as an important Employee Assistant Programme, to take care of your wellbeing. You could save up to £1,000 a year with the variety of offers we have at Mears Rewards, from Tesco to (url removed) there really is a saving for everyone that can make your money go further. If you have the above skills and experience, and believe you have what it takes to become a successful Repair & Maintenance Supervisor within our housing team, we would love to hear from you! If this job appeals to you, we would love to hear from you! Follow the application process to complete your application towards building a better future for yourself and a better life for our local community and the In-House Recruitment team will be in touch. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 31, 2026
Seasonal
Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Stock Conditions Assistant Basildon Full-Time Temporary (6-Month Contract) Are you an organised administrator with excellent attention to detail and strong customer service skills? We're looking for two Stock Conditions Assistants to join a busy property team on an initial 6-month temporary contract. This is a fantastic opportunity for someone who enjoys working with data, coordinating appointments and supporting the delivery of housing services. The role is office-based three days per week. The Role As a Stock Conditions Assistant, you'll provide essential administrative support to ensure the smooth running of stock condition surveys and help maintain accurate property records. Key responsibilities include: Providing administrative support to the Stock Condition Team. Maintaining and updating the stock condition database. Arranging survey appointments and keeping tenants informed. Logging and reporting property issues identified during surveys. Producing reports and maintaining key performance information. Liaising with internal teams and external stakeholders to help resolve access issues and coordinate surveys. About You We're looking for someone who has: Previous experience in an administrative role. Accurate data entry and database management skills. Experience dealing with customer enquiries in a professional manner. Strong IT skills, including Microsoft Office. Excellent communication and organisational abilities. A proactive approach with great attention to detail. Why Apply? This is an excellent opportunity to gain experience within a busy and supportive team while playing an important role in helping maintain housing standards and delivering an efficient service to residents. Interested? We'd love to hear from you. Apply today with your up-to-date CV.
Jul 31, 2026
Contractor
Stock Conditions Assistant Basildon Full-Time Temporary (6-Month Contract) Are you an organised administrator with excellent attention to detail and strong customer service skills? We're looking for two Stock Conditions Assistants to join a busy property team on an initial 6-month temporary contract. This is a fantastic opportunity for someone who enjoys working with data, coordinating appointments and supporting the delivery of housing services. The role is office-based three days per week. The Role As a Stock Conditions Assistant, you'll provide essential administrative support to ensure the smooth running of stock condition surveys and help maintain accurate property records. Key responsibilities include: Providing administrative support to the Stock Condition Team. Maintaining and updating the stock condition database. Arranging survey appointments and keeping tenants informed. Logging and reporting property issues identified during surveys. Producing reports and maintaining key performance information. Liaising with internal teams and external stakeholders to help resolve access issues and coordinate surveys. About You We're looking for someone who has: Previous experience in an administrative role. Accurate data entry and database management skills. Experience dealing with customer enquiries in a professional manner. Strong IT skills, including Microsoft Office. Excellent communication and organisational abilities. A proactive approach with great attention to detail. Why Apply? This is an excellent opportunity to gain experience within a busy and supportive team while playing an important role in helping maintain housing standards and delivering an efficient service to residents. Interested? We'd love to hear from you. Apply today with your up-to-date CV.
BDS are working with a leading estate management company to recruit a retirement estate assisatnt for their site in Sale. This role involves overseeing daily operations of a retirement housing development, ensuring customer satisfaction, reporting and managing repairs works and liaising with contractors to maintain high service standards to residents. In addition you will provide health and safety building checks as well as providing daily welfare checks to residents. You will have excellent communication skills and be computer literate with excellent planning and organisational skills. Previous experience in property admin or coordinating services for older adults is desirable and you will poses strong customer service and IT skills. This role offers 27 hours per week (worked flexibly) with a starting salary of 18,046.00 Please call Vickie or Charlotte to discuss further or send your CV for immediate consideration
Jul 31, 2026
Full time
BDS are working with a leading estate management company to recruit a retirement estate assisatnt for their site in Sale. This role involves overseeing daily operations of a retirement housing development, ensuring customer satisfaction, reporting and managing repairs works and liaising with contractors to maintain high service standards to residents. In addition you will provide health and safety building checks as well as providing daily welfare checks to residents. You will have excellent communication skills and be computer literate with excellent planning and organisational skills. Previous experience in property admin or coordinating services for older adults is desirable and you will poses strong customer service and IT skills. This role offers 27 hours per week (worked flexibly) with a starting salary of 18,046.00 Please call Vickie or Charlotte to discuss further or send your CV for immediate consideration
Job Description: Support Assistant Responsible To : Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid Paid training mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s) Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged Conducting daily assessment of SUs mental and physical state; updating associated records and informing management Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms Personal delivery of physical and mental support to SUs Promoting SUs health and assist in their accurate medication Promoting SUs hygiene and personal presentation Supporting SUs with developing social skills and future independent living Supporting SUs with their daily living skills and domestic chores Supporting SUs with scheduling and attending appointments and day time activities. Supporting SUs to use public transport. Encouraging and motivating SUs into employment, voluntary work and/or education Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation. Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: The maintenance of confidentiality of all information unless otherwise permitted by management Full compliance with company s vision, values, policies and procedures Compliance with legislation and GSCC Code of Conduct as reflected in company procedures Undergo training and professional development as directed by the company
Jul 31, 2026
Full time
Job Description: Support Assistant Responsible To : Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid Paid training mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s) Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged Conducting daily assessment of SUs mental and physical state; updating associated records and informing management Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms Personal delivery of physical and mental support to SUs Promoting SUs health and assist in their accurate medication Promoting SUs hygiene and personal presentation Supporting SUs with developing social skills and future independent living Supporting SUs with their daily living skills and domestic chores Supporting SUs with scheduling and attending appointments and day time activities. Supporting SUs to use public transport. Encouraging and motivating SUs into employment, voluntary work and/or education Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation. Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: The maintenance of confidentiality of all information unless otherwise permitted by management Full compliance with company s vision, values, policies and procedures Compliance with legislation and GSCC Code of Conduct as reflected in company procedures Undergo training and professional development as directed by the company
Our privately owned and fast growing client in Surrey are seeking a Technical Coordinator to join an experienced Technical department in delivering multiple residential private and partnership projects from planning through to final handover, throughout the South East. - Will accept applications from an Assistant Technical Coordinator looking to take the step up. Role Purpose: As a Technical Coordinator , you will play a pivotal role alongside a team of experienced managers in delivering multiple residential housing projects. Your primary objective will be to ensure that all technical aspects of the projects are meticulously coordinated and executed to the highest standards. This position sits at the heart of the business, requiring close collaboration with various stakeholders to drive project success. Your contribution will be instrumental in achieving project milestones, maintaining quality, and ensuring client satisfaction. Key Responsibilities • Coordinate technical aspects of residential housing projects. • Liaise with project managers, architects, and contractors. • Ensure compliance with building regulations and standards. • Manage project documentation and technical drawings. • Oversee quality control processes. • Assist in resolving technical issues on-site. • Monitor project progress and report on technical performance. • Facilitate effective communication among project teams. • Support the preparation of technical reports and presentations. • Contribute to continuous improvement initiatives. Requirements • Proven experience in a technical coordination role within the residential construction industry • Strong understanding of residential housing projects. • Excellent organisational and multitasking skills. • Proficiency in reading and interpreting technical drawings. • Effective communication and interpersonal abilities. • Industry related qualifications What's in it for you? In return, our client will offer a competitive salary and car allowance, a discretionary annual and long-term bonus scheme, an enhanced pension scheme (salary sacrifice), private medical cover along with continuous professional development, and the chance to work on exciting projects that make a tangible difference in communities. If you are a motivated and skilled planning professional looking to advance your career, apply now to join a team where your contributions will be valued and your career development supported.
Jul 31, 2026
Full time
Our privately owned and fast growing client in Surrey are seeking a Technical Coordinator to join an experienced Technical department in delivering multiple residential private and partnership projects from planning through to final handover, throughout the South East. - Will accept applications from an Assistant Technical Coordinator looking to take the step up. Role Purpose: As a Technical Coordinator , you will play a pivotal role alongside a team of experienced managers in delivering multiple residential housing projects. Your primary objective will be to ensure that all technical aspects of the projects are meticulously coordinated and executed to the highest standards. This position sits at the heart of the business, requiring close collaboration with various stakeholders to drive project success. Your contribution will be instrumental in achieving project milestones, maintaining quality, and ensuring client satisfaction. Key Responsibilities • Coordinate technical aspects of residential housing projects. • Liaise with project managers, architects, and contractors. • Ensure compliance with building regulations and standards. • Manage project documentation and technical drawings. • Oversee quality control processes. • Assist in resolving technical issues on-site. • Monitor project progress and report on technical performance. • Facilitate effective communication among project teams. • Support the preparation of technical reports and presentations. • Contribute to continuous improvement initiatives. Requirements • Proven experience in a technical coordination role within the residential construction industry • Strong understanding of residential housing projects. • Excellent organisational and multitasking skills. • Proficiency in reading and interpreting technical drawings. • Effective communication and interpersonal abilities. • Industry related qualifications What's in it for you? In return, our client will offer a competitive salary and car allowance, a discretionary annual and long-term bonus scheme, an enhanced pension scheme (salary sacrifice), private medical cover along with continuous professional development, and the chance to work on exciting projects that make a tangible difference in communities. If you are a motivated and skilled planning professional looking to advance your career, apply now to join a team where your contributions will be valued and your career development supported.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours Permanent, Full Time - 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Papist Way, Wallingford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Papist Way. Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/08/2026 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Jul 31, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours Permanent, Full Time - 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Papist Way, Wallingford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Papist Way. Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/08/2026 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in s. Service Grove House, Oxford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Grove House. Grove House is designed to meet the needs of residents with enduring mental health. It is staffed 24 hours a day, with staff available during the day and a sleep in member of staff. Grove House staff offer a high level of support, and clients work closely with staff to achieve their personal goals and gain increased independence before taking the next step in their journey. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/07/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Jul 31, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in s. Service Grove House, Oxford. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Grove House. Grove House is designed to meet the needs of residents with enduring mental health. It is staffed 24 hours a day, with staff available during the day and a sleep in member of staff. Grove House staff offer a high level of support, and clients work closely with staff to achieve their personal goals and gain increased independence before taking the next step in their journey. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Where a senior is employed within the transitional services they will be required to take part in the community on call rota to support residents out of hours. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 25/07/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
HOLIDAY COVER - 6TH AUGUST TO 21ST AUGUST - 66 TIMBER FRAME HOUSES We're Hiring: Freelance Site Manager Location: Widnes Sectors: New build housing Pay rate: 24 - 25 ph Duration: Short term We are looking for a Freelance Site Manager's for a new build housing site in Widnes starting Thursday 6th August. 66 timber frame houses, you will be overseeing site H&S and trades, as well as overseeing snagging working alongside the assistant site manager Duties as a Freelance Site Manager: Oversee new build timber frame housing site Work alongside assistant manager Ensure project is running efficiently Monitor site progress and ensure compliance with health & safety standards Coordinate with design teams, consultants, and client representatives Required Qualifications/Experience as a Freelance Site Manager: Experience as a Site Manager (new build housing) CSCS, SMSTS, First Aid, Fire Marshal Working at Heights and Manual Handling a bonus What's on offer: Weekly pay on a Friday How to apply: Please apply to this advert with your CV or call Sam on (phone number removed)
Jul 31, 2026
Seasonal
HOLIDAY COVER - 6TH AUGUST TO 21ST AUGUST - 66 TIMBER FRAME HOUSES We're Hiring: Freelance Site Manager Location: Widnes Sectors: New build housing Pay rate: 24 - 25 ph Duration: Short term We are looking for a Freelance Site Manager's for a new build housing site in Widnes starting Thursday 6th August. 66 timber frame houses, you will be overseeing site H&S and trades, as well as overseeing snagging working alongside the assistant site manager Duties as a Freelance Site Manager: Oversee new build timber frame housing site Work alongside assistant manager Ensure project is running efficiently Monitor site progress and ensure compliance with health & safety standards Coordinate with design teams, consultants, and client representatives Required Qualifications/Experience as a Freelance Site Manager: Experience as a Site Manager (new build housing) CSCS, SMSTS, First Aid, Fire Marshal Working at Heights and Manual Handling a bonus What's on offer: Weekly pay on a Friday How to apply: Please apply to this advert with your CV or call Sam on (phone number removed)
Assistant Finance Officer Exchequer Services Lambeth Contract £20.55 per hour Our client is looking for an experienced Assistant Finance Officer Exchequer Services 4 days remote, 1 day in the office. Initial training 2-3 days in the office. The vacancy requires 1 candidate with more than 3 years experience collecting Housing Benefit Overpayment. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Experience A minimum of three years' recent experience recovering Housing Benefit Overpayment debt or Adult Social Care within a local authority. Experience of independently managing a Housing Benefit Overpayment caseload, prioritising workloads and progressing recovery action with minimal supervision. Experience of applying Housing Benefit legislation, recovery regulations and departmental procedures when determining and progressing appropriate recovery action. Experience of liaising with customers, the Department for Work and Pensions, enforcement agents and internal stakeholders to maximise recovery and resolve complex cases. Experience of independently managing an Adult Social Care debt portfolio, prioritising workloads and progressing cases to resolution with minimal supervision. Experience of recovering charges arising from financial assessments, care charges and deferred payment agreements, applying relevant legislation, policies and recovery procedures. Experience of working with vulnerable customers, their representatives and partner organisations to achieve appropriate debt recovery outcomes. Essential Skills Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc. Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy. Excellent communication and negotiation skills, with the ability to manage difficult conversations and achieve positive recovery outcomes. Competent IT skills, including Microsoft Office and housing benefit, revenues or financial management systems. Basic DBS required PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Jul 31, 2026
Contractor
Assistant Finance Officer Exchequer Services Lambeth Contract £20.55 per hour Our client is looking for an experienced Assistant Finance Officer Exchequer Services 4 days remote, 1 day in the office. Initial training 2-3 days in the office. The vacancy requires 1 candidate with more than 3 years experience collecting Housing Benefit Overpayment. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Experience A minimum of three years' recent experience recovering Housing Benefit Overpayment debt or Adult Social Care within a local authority. Experience of independently managing a Housing Benefit Overpayment caseload, prioritising workloads and progressing recovery action with minimal supervision. Experience of applying Housing Benefit legislation, recovery regulations and departmental procedures when determining and progressing appropriate recovery action. Experience of liaising with customers, the Department for Work and Pensions, enforcement agents and internal stakeholders to maximise recovery and resolve complex cases. Experience of independently managing an Adult Social Care debt portfolio, prioritising workloads and progressing cases to resolution with minimal supervision. Experience of recovering charges arising from financial assessments, care charges and deferred payment agreements, applying relevant legislation, policies and recovery procedures. Experience of working with vulnerable customers, their representatives and partner organisations to achieve appropriate debt recovery outcomes. Essential Skills Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc. Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy. Excellent communication and negotiation skills, with the ability to manage difficult conversations and achieve positive recovery outcomes. Competent IT skills, including Microsoft Office and housing benefit, revenues or financial management systems. Basic DBS required PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Would you like to join our Estates Team as an Estates Assistant responsible for cleaning and gardening? We have a new full time, permanent opportunity working 35 hours per week Monday to Friday, covering Hammersmith and Fulham and the surrounding areas. In this role, you will help us to deliver an excellent estate services for our residents. As a mobile Estate Assistant at Guinness, you will be responsible for providing high quality grounds maintenance and cleaning services across several housing schemes. As you will be interacting with our customers and colleagues, we are looking for someone with good customer service skills and the ability to work both as part of a team and independently. You will be able to demonstrate these essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to conduct physical tasks within Health and Safety guidelines. Able to work effectively within a team. Ability to use all equipment safely and effectively. Ability to work effectively without high levels of supervision. Knowledge of Health and Safety legislation, including COSHH and PPE. Demonstrates the Guinness Behaviours. Desirable skills: An understanding of how to use mobile working devices, e.g. tablets. Knowledge and experience of the safe and regulatory use of horticultural fungicides and pesticides. Desirable qualifications: NVQ Level 2 or 3 in Horticulture or equivalent. PA1, PA4b & PA6 NPTC Certificates. You will need a full UK driving licence to be considered for this role. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
Jul 31, 2026
Full time
Would you like to join our Estates Team as an Estates Assistant responsible for cleaning and gardening? We have a new full time, permanent opportunity working 35 hours per week Monday to Friday, covering Hammersmith and Fulham and the surrounding areas. In this role, you will help us to deliver an excellent estate services for our residents. As a mobile Estate Assistant at Guinness, you will be responsible for providing high quality grounds maintenance and cleaning services across several housing schemes. As you will be interacting with our customers and colleagues, we are looking for someone with good customer service skills and the ability to work both as part of a team and independently. You will be able to demonstrate these essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to conduct physical tasks within Health and Safety guidelines. Able to work effectively within a team. Ability to use all equipment safely and effectively. Ability to work effectively without high levels of supervision. Knowledge of Health and Safety legislation, including COSHH and PPE. Demonstrates the Guinness Behaviours. Desirable skills: An understanding of how to use mobile working devices, e.g. tablets. Knowledge and experience of the safe and regulatory use of horticultural fungicides and pesticides. Desirable qualifications: NVQ Level 2 or 3 in Horticulture or equivalent. PA1, PA4b & PA6 NPTC Certificates. You will need a full UK driving licence to be considered for this role. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
Assistant Site Manager required in Innsworth, Gloucestershire What is required for the position? Tickets: Valid SMSTS, First Aid. PPE: Hard hat, high vis, steel toe cap boots Experience: Must have 3 years' experience working as a Assistant Site Manager on other construction Housing projects. References: Must be able to provide 2 recent work references Job Details: Job duties: Snagging finished plots, Other information: 25 Per Hour Working hours: 7:30am to 4:30pm How to apply: Apply online by submitting your CV and we will get back to you Call / Text / Whatsapp Tom on (phone number removed) Quick and easy online registration on our website if you aren't already registered with us. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Jul 31, 2026
Seasonal
Assistant Site Manager required in Innsworth, Gloucestershire What is required for the position? Tickets: Valid SMSTS, First Aid. PPE: Hard hat, high vis, steel toe cap boots Experience: Must have 3 years' experience working as a Assistant Site Manager on other construction Housing projects. References: Must be able to provide 2 recent work references Job Details: Job duties: Snagging finished plots, Other information: 25 Per Hour Working hours: 7:30am to 4:30pm How to apply: Apply online by submitting your CV and we will get back to you Call / Text / Whatsapp Tom on (phone number removed) Quick and easy online registration on our website if you aren't already registered with us. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety.
Jul 31, 2026
Full time
SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety.
Location: Berkshire (Hybrid working available) Duration: 6 months Salary: Fixed-Term Contract or 35 per hour (Ltd/Umbrella) We are partnering with a well-established housing organisation in Berkshire to recruit an experienced PR & Communications Manager on either a 6-month fixed-term contract or an interim hourly-rate basis ( 35 per hour) . This is an exciting opportunity for a communications professional to lead both internal and external communications, enhance organisational reputation, and drive engagement with residents, colleagues and stakeholders during a key period of change. The Role Reporting into the senior leadership team, you will be responsible for developing and delivering impactful communications and PR strategies that support organisational objectives, strengthen the brand and promote positive engagement across multiple audiences. Key responsibilities include: Leading internal and external communications across digital and traditional channels. Managing media relations, drafting press releases and responding to media enquiries. Delivering proactive PR campaigns that enhance organisational reputation. Managing social media strategy, content and performance. Overseeing website content and digital communications. Developing engaging campaigns that support colleague and resident engagement. Producing high-quality written and visual communications across multiple platforms. Advising senior stakeholders on communications and reputation management. Line managing a Communications & Design Assistant. Supporting crisis and business continuity communications when required. About You We're looking for an experienced communications professional who can demonstrate: A strong background in PR, corporate communications or digital communications. Excellent copywriting, editing and content creation skills. Experience managing media relationships and delivering successful PR campaigns. Strong digital communications and social media expertise. Experience creating engaging communications across multiple channels. The ability to influence senior stakeholders and build effective working relationships. Excellent organisational skills with the ability to manage competing priorities. Previous management or supervisory experience. Experience within housing, the public sector or another regulated environment would be essential. What's on Offer 6-month opportunity with an immediate impact. Flexible engagement via Fixed-Term Contract ( 55k) or 35 per hour interim arrangement. Hybrid working. Opportunity to work for a purpose-driven organisation making a positive difference to local communities. If you're an experienced communications professional looking for your next interim opportunity, we'd love to hear from you.
Jul 31, 2026
Seasonal
Location: Berkshire (Hybrid working available) Duration: 6 months Salary: Fixed-Term Contract or 35 per hour (Ltd/Umbrella) We are partnering with a well-established housing organisation in Berkshire to recruit an experienced PR & Communications Manager on either a 6-month fixed-term contract or an interim hourly-rate basis ( 35 per hour) . This is an exciting opportunity for a communications professional to lead both internal and external communications, enhance organisational reputation, and drive engagement with residents, colleagues and stakeholders during a key period of change. The Role Reporting into the senior leadership team, you will be responsible for developing and delivering impactful communications and PR strategies that support organisational objectives, strengthen the brand and promote positive engagement across multiple audiences. Key responsibilities include: Leading internal and external communications across digital and traditional channels. Managing media relations, drafting press releases and responding to media enquiries. Delivering proactive PR campaigns that enhance organisational reputation. Managing social media strategy, content and performance. Overseeing website content and digital communications. Developing engaging campaigns that support colleague and resident engagement. Producing high-quality written and visual communications across multiple platforms. Advising senior stakeholders on communications and reputation management. Line managing a Communications & Design Assistant. Supporting crisis and business continuity communications when required. About You We're looking for an experienced communications professional who can demonstrate: A strong background in PR, corporate communications or digital communications. Excellent copywriting, editing and content creation skills. Experience managing media relationships and delivering successful PR campaigns. Strong digital communications and social media expertise. Experience creating engaging communications across multiple channels. The ability to influence senior stakeholders and build effective working relationships. Excellent organisational skills with the ability to manage competing priorities. Previous management or supervisory experience. Experience within housing, the public sector or another regulated environment would be essential. What's on Offer 6-month opportunity with an immediate impact. Flexible engagement via Fixed-Term Contract ( 55k) or 35 per hour interim arrangement. Hybrid working. Opportunity to work for a purpose-driven organisation making a positive difference to local communities. If you're an experienced communications professional looking for your next interim opportunity, we'd love to hear from you.