3 jobs found

My client a large global financial services brand is looking for an experienced Manager with a strong background in Due Diligence. The role is hybrid (3 days onsite) and can be based in the London office or another office in Sussex. The role is Inside IR35. PBS Band 35 - Manager - Third Party Payment Partner (3PPP) Due Diligence Operations The role of Manager, 3PPP Due Diligence Operations based in the South East will be responsible for ensuring that both prospective and existing partners are subject to the required level of due diligence. The principal responsibilities of this position include: Facilitating the due diligence process for prospective partners liaising closely with business development teams to ensure consistency and conduct quality checks. Executing accurate and regular due diligence refreshes for existing partners based on frequencies defined as per the risk level of each partner. Assessing the risk of prospect/partner based on DD information provided and recommending risk mitigation steps as needed. Coordinating with subject matter experts such as Compliance and Financial Crime subject matter experts to ensure timely input from all relevant stakeholders. Proactively engaging closely with partners to ensure right level of documentation and timely/accurate responses to follow-ups. Ensure partner communications are clearly and simply written, detailing exactly what is required, by when, and the consequences for non- adherence. Ensure internal communications to Partner Managers are always clear. Minimum Qualifications: Extensive experience in Customer Due Diligence or Compliance within regulated financial services environments Strong understanding of critical due diligence methodologies, industry guidelines (FATF, JMLSG) and applicable regulatory frameworks Strong organisational, communication, and interpersonal skills Proficient in client due diligence procedures, sanctions screening and monitoring. Ability to diligently capture and evidence the activities undertaken, decision making and rationale for such decisions, considering relevant regulatory, compliance and reputational risks. Must be results oriented, and self-driven, able to operate in a fast-paced environment within the GMNS business Proficient analytical and problem-solving skills, with an ability to analyse information, identify risk triggers, and evaluate risk pillars effectively Strong communication skills with ability to influence without authority, experience creating presentations using PowerPoint and ability to clearly communicate complex concepts in verbal and written form. Proactive, can-do attitude and the ability to work independently with minimal supervision and to strict deadlines. Preferred Qualifications: University Degree or equivalent Familiarity with tools like LexisNexis Bankers Almanac and Dow Jones CAMS, ICA or equivalent certifications If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

We are inviting applications for Personl Banker position for an International Bank based in Birmingham Details has given below. Main Responsibility: To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships. Job Responsibility: Identifies and pursues sales opportunities through client referrals, the bank's internal networks, corporate relationships, and personal network. Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the bank as the preferred provider of banking services. Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client's behalf. Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone &/or face to face contact and on-going relationship building. Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall. To support the branch's business development initiatives by promoting and attending business development and sales events. To process 'new account' applications including NRI, postal service and other miscellaneous service requests. Preparation of DCS for service requests. To handle all postal service requests. To prepare AML Risk Matrix and check lists for account opening. Responsible for logging and maintenance of postal register. Designated as cover for the alternate Personal Banker position as and when required. Responsible for operating cash and attending to customers and maintenance of the cash register, ensuring compliance with the policies and procedures of the bank. Responsible for processing of Remittances. Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. Competency: Excellent Networking skills. Excellent Sales Skills. Excellent Interpersonal skills. Excellent oral and written communication skills. Retail Sales experience. Ability to establish credibility and rapport; be friendly and personable and looks for ways to benefit the customer's financial relationship. Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills. Understands how to present features, and benefits of products and services to customers with differing need

Job Title: Personal Banker Location: Hounslow Salary: 25,500 per annum Job Type: Full-Time, Permanent About the Role We're currently seeking an enthusiastic and customer-focused Personal Banker to join our team in Hounslow . This is an exciting opportunity for someone with a strong background in customer service or banking to take the next step in their career. As a Personal Banker, you will play a key role in supporting the branch to achieve its sales goals by delivering first-class service to existing clients and by helping to attract and retain new clients. You'll be part of a dynamic, professional team where your contributions truly matter. Key Responsibilities Build and maintain strong client relationships, identifying new business opportunities through referrals, internal networks, and personal connections. Deliver superior customer service, handling phone and email enquiries efficiently and professionally. Promote the bank's products and services by understanding customer needs and offering tailored solutions. Process new account applications and service requests, including account openings, remittances, postal services, and cheque despatches. Support anti-money laundering (AML) compliance by preparing risk matrices and maintaining accurate records. Operate and manage cash handling functions in line with internal controls and procedures. Represent the branch at external business development and sales events. Provide cover for clerical staff and other team members as required. What We're Looking For Prior experience in retail banking, customer service, or a sales-related role (preferred). Excellent interpersonal and communication skills, both written and verbal. Strong sales ability and confidence to recommend appropriate products and services. Self-motivated and target-driven with a professional and customer-focused approach. Highly organised with the ability to manage multiple tasks effectively. Comfortable working independently and as part of a wider team. Why Join Us? Be part of a supportive and collaborative branch team Develop your skills through real-world experience and interaction with a diverse customer base Opportunity to attend external events and grow your local professional network Stable, permanent position with a competitive salary of 25,500 Ready to apply? If you're passionate about delivering great service and want to make a real impact, we'd love to hear from you.