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Adecco
Senior Homelessness Caseworker (temp: Crawley, West Sussex)
Adecco Crawley, Sussex
An exciting opportunity has emerged for a Senior Homelessness Caseworker to join the homeless team at one of Adecco's key public sector clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Crawley in West Sussex (near to Gatwick Airport) and this is a full time role for 37 hours per week, Monday to Friday, and working hybridly, so office attendance is required up to 2-3 days each week. This role involves strong homeless decision making skills so excellent written communication skills and housing legislation knowledge is essential. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Providing casework support to more inexperienced officers within the housing options team. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Writing accurate section 184 decision letters, and responding to complaints and MP enquiries. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver is not required. If you feel you meet the above criteria, are happy to work hybridly near Gatwick Airport and can start on short notice (2 weeks' maximum), please apply online now, or email (url removed) for a confidential conversation.
Aug 08, 2026
Seasonal
An exciting opportunity has emerged for a Senior Homelessness Caseworker to join the homeless team at one of Adecco's key public sector clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Crawley in West Sussex (near to Gatwick Airport) and this is a full time role for 37 hours per week, Monday to Friday, and working hybridly, so office attendance is required up to 2-3 days each week. This role involves strong homeless decision making skills so excellent written communication skills and housing legislation knowledge is essential. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Providing casework support to more inexperienced officers within the housing options team. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Writing accurate section 184 decision letters, and responding to complaints and MP enquiries. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver is not required. If you feel you meet the above criteria, are happy to work hybridly near Gatwick Airport and can start on short notice (2 weeks' maximum), please apply online now, or email (url removed) for a confidential conversation.
Adecco
Field Technician
Adecco Caistor, Lincolnshire
Field Technician 18.20 per hour 36 hours per week Market Rasen, Lincolnshire Temporary contract until approximately end of October We are seeking a Field Technician to support trial, seed processing, and stock management activities in a busy agricultural environment. This is a varied, hands-on role ideal for someone who enjoys practical work, is highly organised, and can maintain accurate records. Key Responsibilities Fulfilling orders, including label creation, bagging, seed treatment, and booking collections Recording moisture levels, weights, and stock information Sample taking, delivery, and record keeping Organising shipments and physical stock movements Processing cereal seed, including cleaning, quality checks, and labelling Supporting certification submissions and SAP transactions Assisting with harvest and drilling activities where required About You Experience in agriculture, seed processing, warehousing, logistics, or a similar operational environment is beneficial Good attention to detail and record-keeping skills Able to work independently and follow established procedures Practical, reliable, and organised Desirable Qualifications FLT licence Full UK driving licence PA1 and PA11 certificates SAP experience Tractor driving experience If you're looking for a hands-on temporary opportunity with a competitive hourly rate, we'd love to hear from you. Apply today. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Seasonal
Field Technician 18.20 per hour 36 hours per week Market Rasen, Lincolnshire Temporary contract until approximately end of October We are seeking a Field Technician to support trial, seed processing, and stock management activities in a busy agricultural environment. This is a varied, hands-on role ideal for someone who enjoys practical work, is highly organised, and can maintain accurate records. Key Responsibilities Fulfilling orders, including label creation, bagging, seed treatment, and booking collections Recording moisture levels, weights, and stock information Sample taking, delivery, and record keeping Organising shipments and physical stock movements Processing cereal seed, including cleaning, quality checks, and labelling Supporting certification submissions and SAP transactions Assisting with harvest and drilling activities where required About You Experience in agriculture, seed processing, warehousing, logistics, or a similar operational environment is beneficial Good attention to detail and record-keeping skills Able to work independently and follow established procedures Practical, reliable, and organised Desirable Qualifications FLT licence Full UK driving licence PA1 and PA11 certificates SAP experience Tractor driving experience If you're looking for a hands-on temporary opportunity with a competitive hourly rate, we'd love to hear from you. Apply today. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Adecco
Contingency Housing Officer
Adecco Liverpool, Merseyside
Join Our Team as a Contingency Housing Officer in Liverpool! Pay rate : £13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Liverpool on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Liverpool. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 08, 2026
Contractor
Join Our Team as a Contingency Housing Officer in Liverpool! Pay rate : £13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Liverpool on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Liverpool. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
BRC
Floating Support Worker
BRC City, Cardiff
FLOATING SUPPORT WORKER Mental Health Support Worker Are you passionate about helping people live independently and achieve their goals? We are looking for a compassionate and motivated Floating Support Worker to join a dedicated team. In this rewarding role, you will provide person-centred support to individuals living in their own homes and within the community. You will work alongside people with a range of support needs, empowering them to develop life skills, maintain their tenancies, improve their wellbeing, and access services that help them thrive. Role and Responsibilities: Provide tailored support based on individual needs and outcomes. Assist people to develop independence and confidence. Support individuals with budgeting, tenancy management, and daily living skills. Encourage access to education, employment, training, and community opportunities. Maintain accurate records and contribute to support plans and risk assessments. Work collaboratively with partner agencies and professionals. Requirements: Previous experience in housing support or a related field. Excellent communication and interpersonal skills to engage effectively with clients and stakeholders. Knowledge of housing options, local resources, and relevant legislation. Empathy, resilience, and a non-judgmental approach to support vulnerable individuals. Hold a UK driving licence and have access to a car. Hold an enhanced DBS. Strong organisational skills and the ability to work independently and as part of a team. If you are committed to making a positive difference in people's lives and want to be part of a supportive and values-driven organisation, we would love to hear from you. Apply today and help empower people to live independently and reach their full potential. If you are ready to take on a rewarding role, we want to hear from you! Apply today or alternatively for more information please contact Emily Or Neelam at BRC Cardiff today!
Aug 08, 2026
Contractor
FLOATING SUPPORT WORKER Mental Health Support Worker Are you passionate about helping people live independently and achieve their goals? We are looking for a compassionate and motivated Floating Support Worker to join a dedicated team. In this rewarding role, you will provide person-centred support to individuals living in their own homes and within the community. You will work alongside people with a range of support needs, empowering them to develop life skills, maintain their tenancies, improve their wellbeing, and access services that help them thrive. Role and Responsibilities: Provide tailored support based on individual needs and outcomes. Assist people to develop independence and confidence. Support individuals with budgeting, tenancy management, and daily living skills. Encourage access to education, employment, training, and community opportunities. Maintain accurate records and contribute to support plans and risk assessments. Work collaboratively with partner agencies and professionals. Requirements: Previous experience in housing support or a related field. Excellent communication and interpersonal skills to engage effectively with clients and stakeholders. Knowledge of housing options, local resources, and relevant legislation. Empathy, resilience, and a non-judgmental approach to support vulnerable individuals. Hold a UK driving licence and have access to a car. Hold an enhanced DBS. Strong organisational skills and the ability to work independently and as part of a team. If you are committed to making a positive difference in people's lives and want to be part of a supportive and values-driven organisation, we would love to hear from you. Apply today and help empower people to live independently and reach their full potential. If you are ready to take on a rewarding role, we want to hear from you! Apply today or alternatively for more information please contact Emily Or Neelam at BRC Cardiff today!
Build Recruitment
Electrician
Build Recruitment Digswell, Hertfordshire
Electrician Social Housing (Reactive Maintenance) Contract Type: Permanent Location: North Hertfordshire (including Luton, Welwyn Garden City, Stevenage & Hitchin) Salary: Up to £45,000 per year (depending on experience & qualifications) Benefits: Company van & fuel card provided Build Recruitment are looking for a skilled and reliable Electrician to join a busy reactive maintenance team delivering high-quality repairs within social housing properties across North Hertfordshire, including Luton, Welwyn Garden City, Stevenage, and Hitchin. This is an excellent opportunity for an experienced electrician seeking long-term stability, great benefits, and consistent local work. The Role You will carry out day-to-day electrical repairs and maintenance within occupied domestic and council properties. The role requires a strong focus on first-time fixes, customer satisfaction, and maintaining high standards of workmanship while working in tenants' homes. Key Responsibilities Carrying out reactive electrical repairs, fault finding, testing, and maintenance within occupied social housing properties Diagnosing electrical faults and delivering safe, effective, and long-lasting solutions Undertaking repairs to lighting, sockets, switches, consumer units, extractor fans, and other domestic electrical systems Ensuring all work is completed safely, efficiently, and in line with current regulations Providing excellent customer service and maintaining professionalism at all times Accurately completing job reports and required certification Requirements Proven experience as an Electrician within domestic, social housing, or council property maintenance NVQ Level 3 in Electrical Installation (or equivalent) 18th Edition Wiring Regulations (essential) Testing and Inspection qualification (2391 or equivalent) desirable Full UK driving licence (essential) Strong fault-finding skills and ability to work independently Good communication and customer service skills What's in it for you? Competitive salary up to £45,000 Company van & fuel card 23 days holiday plus bank holidays Pension scheme Long-term, stable work with a reputable contractor Supportive team and clear progression opportunities Apply Today For more details, contact Tom on (phone number removed) or send your CV to (url removed) . Build Recruitment will take the time to understand your experience, skills, and career goals, supporting you throughout the process and beyond. Build Recruitment Limited acts as an Employment Business for temporary workers and an Employment Agency for permanent vacancies. We are an equal opportunities employer.
Aug 08, 2026
Full time
Electrician Social Housing (Reactive Maintenance) Contract Type: Permanent Location: North Hertfordshire (including Luton, Welwyn Garden City, Stevenage & Hitchin) Salary: Up to £45,000 per year (depending on experience & qualifications) Benefits: Company van & fuel card provided Build Recruitment are looking for a skilled and reliable Electrician to join a busy reactive maintenance team delivering high-quality repairs within social housing properties across North Hertfordshire, including Luton, Welwyn Garden City, Stevenage, and Hitchin. This is an excellent opportunity for an experienced electrician seeking long-term stability, great benefits, and consistent local work. The Role You will carry out day-to-day electrical repairs and maintenance within occupied domestic and council properties. The role requires a strong focus on first-time fixes, customer satisfaction, and maintaining high standards of workmanship while working in tenants' homes. Key Responsibilities Carrying out reactive electrical repairs, fault finding, testing, and maintenance within occupied social housing properties Diagnosing electrical faults and delivering safe, effective, and long-lasting solutions Undertaking repairs to lighting, sockets, switches, consumer units, extractor fans, and other domestic electrical systems Ensuring all work is completed safely, efficiently, and in line with current regulations Providing excellent customer service and maintaining professionalism at all times Accurately completing job reports and required certification Requirements Proven experience as an Electrician within domestic, social housing, or council property maintenance NVQ Level 3 in Electrical Installation (or equivalent) 18th Edition Wiring Regulations (essential) Testing and Inspection qualification (2391 or equivalent) desirable Full UK driving licence (essential) Strong fault-finding skills and ability to work independently Good communication and customer service skills What's in it for you? Competitive salary up to £45,000 Company van & fuel card 23 days holiday plus bank holidays Pension scheme Long-term, stable work with a reputable contractor Supportive team and clear progression opportunities Apply Today For more details, contact Tom on (phone number removed) or send your CV to (url removed) . Build Recruitment will take the time to understand your experience, skills, and career goals, supporting you throughout the process and beyond. Build Recruitment Limited acts as an Employment Business for temporary workers and an Employment Agency for permanent vacancies. We are an equal opportunities employer.
Build Recruitment
Carpenter
Build Recruitment Digswell, Hertfordshire
Carpenter Social Housing (Reactive Maintenance) Contract Type: Permanent Location: North Hertfordshire (including Luton, Welwyn Garden City, Stevenage & Hitchin) Salary: Up to £38,000 per year (depending on experience & qualifications) Benefits: Company van & fuel card provided Build Recruitment are looking for a skilled and reliable Carpenter to join a busy reactive maintenance team delivering high-quality repairs within social housing properties across North Hertfordshire, including Luton, Welwyn Garden City, Stevenage, and Hitchin. This is an excellent opportunity for an experienced tradesperson seeking long-term stability, great benefits, and consistent local work. The Role You will carry out day-to-day carpentry repairs and maintenance within occupied domestic and council properties. The role requires a strong focus on first-time fixes, customer satisfaction, and maintaining high standards of workmanship while working in tenants' homes. Key Responsibilities Undertaking all aspects of carpentry repairs (doors, frames, kitchens, flooring, fencing, etc.) Completing reactive maintenance works in occupied social housing properties Diagnosing faults and delivering effective, long-lasting solutions Ensuring all work is completed safely, efficiently, and to a high standard Providing excellent customer service and maintaining professionalism at all times Requirements Proven experience in domestic/social housing or council property maintenance NVQ/City & Guilds in Carpentry (or equivalent experience) preferred Full UK driving licence (essential) Strong problem-solving skills and ability to work independently Good communication and customer service skills What's in it for you? Competitive salary up to £38,000 Company van & fuel card 23 days holiday plus bank holidays Pension scheme Long-term, stable work with a reputable contractor Supportive team and clear progression opportunities Apply Today For more details, contact Tom on (phone number removed) or send your CV to (url removed) . Build Recruitment will take the time to understand your experience, skills, and career goals, supporting you throughout the process and beyond. Build Recruitment Limited acts as an Employment Business for temporary workers and an Employment Agency for permanent vacancies. We are an equal opportunities employer.
Aug 08, 2026
Full time
Carpenter Social Housing (Reactive Maintenance) Contract Type: Permanent Location: North Hertfordshire (including Luton, Welwyn Garden City, Stevenage & Hitchin) Salary: Up to £38,000 per year (depending on experience & qualifications) Benefits: Company van & fuel card provided Build Recruitment are looking for a skilled and reliable Carpenter to join a busy reactive maintenance team delivering high-quality repairs within social housing properties across North Hertfordshire, including Luton, Welwyn Garden City, Stevenage, and Hitchin. This is an excellent opportunity for an experienced tradesperson seeking long-term stability, great benefits, and consistent local work. The Role You will carry out day-to-day carpentry repairs and maintenance within occupied domestic and council properties. The role requires a strong focus on first-time fixes, customer satisfaction, and maintaining high standards of workmanship while working in tenants' homes. Key Responsibilities Undertaking all aspects of carpentry repairs (doors, frames, kitchens, flooring, fencing, etc.) Completing reactive maintenance works in occupied social housing properties Diagnosing faults and delivering effective, long-lasting solutions Ensuring all work is completed safely, efficiently, and to a high standard Providing excellent customer service and maintaining professionalism at all times Requirements Proven experience in domestic/social housing or council property maintenance NVQ/City & Guilds in Carpentry (or equivalent experience) preferred Full UK driving licence (essential) Strong problem-solving skills and ability to work independently Good communication and customer service skills What's in it for you? Competitive salary up to £38,000 Company van & fuel card 23 days holiday plus bank holidays Pension scheme Long-term, stable work with a reputable contractor Supportive team and clear progression opportunities Apply Today For more details, contact Tom on (phone number removed) or send your CV to (url removed) . Build Recruitment will take the time to understand your experience, skills, and career goals, supporting you throughout the process and beyond. Build Recruitment Limited acts as an Employment Business for temporary workers and an Employment Agency for permanent vacancies. We are an equal opportunities employer.
Build Recruitment
Multi-Trader
Build Recruitment Digswell, Hertfordshire
Multi Trader Social Housing (Reactive Maintenance) Contract Type: Permanent Location: North Hertfordshire (including Luton, Welwyn Garden City, Stevenage & Hitchin) Salary: Up to £38,000 per year (depending on experience & qualifications) Benefits: Company van & fuel card provided Build Recruitment are looking for a skilled and reliable Multi Trader to join a busy reactive maintenance team delivering high-quality repairs within social housing properties across North Hertfordshire, including Luton, Welwyn Garden City, Stevenage, and Hitchin. This is an excellent opportunity for an experienced tradesperson seeking long-term stability, great benefits, and consistent local work. The Role You will carry out day-to-day reactive repairs and maintenance within occupied domestic and council properties. The role requires a strong focus on first-time fixes, customer satisfaction, and maintaining high standards of workmanship while working in tenants' homes. Key Responsibilities Carrying out a wide range of reactive maintenance and repair works, including carpentry, basic plumbing, patch plastering, tiling, decorating, and other general building repairs Completing reactive maintenance works in occupied social housing properties Diagnosing faults and delivering effective, long-lasting solutions Ensuring all work is completed safely, efficiently, and to a high standard Providing excellent customer service and maintaining professionalism at all times Requirements Proven experience as a Multi Trader within domestic, social housing, or council property maintenance Experience across a variety of trades, including carpentry, plumbing, plastering, tiling, and decorating Relevant trade qualification (NVQ/City & Guilds) preferred but not essential Full UK driving licence (essential) Strong problem-solving skills and ability to work independently Good communication and customer service skills What's in it for you? Competitive salary up to £38,000 Company van & fuel card 23 days holiday plus bank holidays Pension scheme Long-term, stable work with a reputable contractor Supportive team and clear progression opportunities Apply Today For more details, contact Tom on (phone number removed) or send your CV to (url removed) . Build Recruitment will take the time to understand your experience, skills, and career goals, supporting you throughout the process and beyond. Build Recruitment Limited acts as an Employment Business for temporary workers and an Employment Agency for permanent vacancies. We are an equal opportunities employer.
Aug 08, 2026
Full time
Multi Trader Social Housing (Reactive Maintenance) Contract Type: Permanent Location: North Hertfordshire (including Luton, Welwyn Garden City, Stevenage & Hitchin) Salary: Up to £38,000 per year (depending on experience & qualifications) Benefits: Company van & fuel card provided Build Recruitment are looking for a skilled and reliable Multi Trader to join a busy reactive maintenance team delivering high-quality repairs within social housing properties across North Hertfordshire, including Luton, Welwyn Garden City, Stevenage, and Hitchin. This is an excellent opportunity for an experienced tradesperson seeking long-term stability, great benefits, and consistent local work. The Role You will carry out day-to-day reactive repairs and maintenance within occupied domestic and council properties. The role requires a strong focus on first-time fixes, customer satisfaction, and maintaining high standards of workmanship while working in tenants' homes. Key Responsibilities Carrying out a wide range of reactive maintenance and repair works, including carpentry, basic plumbing, patch plastering, tiling, decorating, and other general building repairs Completing reactive maintenance works in occupied social housing properties Diagnosing faults and delivering effective, long-lasting solutions Ensuring all work is completed safely, efficiently, and to a high standard Providing excellent customer service and maintaining professionalism at all times Requirements Proven experience as a Multi Trader within domestic, social housing, or council property maintenance Experience across a variety of trades, including carpentry, plumbing, plastering, tiling, and decorating Relevant trade qualification (NVQ/City & Guilds) preferred but not essential Full UK driving licence (essential) Strong problem-solving skills and ability to work independently Good communication and customer service skills What's in it for you? Competitive salary up to £38,000 Company van & fuel card 23 days holiday plus bank holidays Pension scheme Long-term, stable work with a reputable contractor Supportive team and clear progression opportunities Apply Today For more details, contact Tom on (phone number removed) or send your CV to (url removed) . Build Recruitment will take the time to understand your experience, skills, and career goals, supporting you throughout the process and beyond. Build Recruitment Limited acts as an Employment Business for temporary workers and an Employment Agency for permanent vacancies. We are an equal opportunities employer.
Adecco
Contingency Housing Officer Supervisor
Adecco Wythenshawe, Manchester
Join Our Team as a Contingency Housing Officer Supervisor! Location: Field based across North West England Pay : 17.01 per hour Hours: Monday to Friday 7:00 to 17:00 - 50 hours per week Contract Type: Temporary Industry: Public Services Are you passionate about making a difference in your community? Do you have a knack for leadership and a heart for helping those in need? If so, we have an exciting opportunity for you to shine as a Contingency Housing Officer Supervisor in North West What We're Looking For: We are seeking a dynamic and dedicated individual who is ready to take charge and lead a team in providing essential housing services. This role is pivotal in ensuring that our contingency housing programmes run smoothly and effectively, helping those who need it most. Key Responsibilities: Supervise and Support: Lead a team of housing officers, providing guidance and support to ensure high-quality service delivery. Engage with Stakeholders: Build strong relationships with clients, community organisations, and other stakeholders to foster a collaborative approach to housing solutions. Monitor Performance: Oversee the performance of housing officers, ensuring compliance with policies and procedures while identifying areas for improvement. Crisis Management: Respond to housing emergencies and assist in the development of contingency plans to support vulnerable populations. Data Management: Maintain accurate records and reports to track progress and outcomes of housing initiatives. What You Bring to the Table: Previous experience in housing services or a related field, with a strong understanding of public service policies. Proven leadership skills and the ability to motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and crisis management. A passion for supporting individuals and families in need. Why Join Us? Make a Difference: Your work will have a direct impact on the lives of individuals and families facing housing challenges. Supportive Environment: Join a team that values collaboration, innovation, and community engagement. Professional Development: Opportunities for training and growth to help you excel in your career. Competitive Pay: We offer a competitive salary that reflects your skills and experience. Ready to Make an Impact? If you're enthusiastic about supporting your community and have the leadership skills we're looking for, we want to hear from you! We are an equal opportunity employer and welcome applications from all qualified individuals. Feel free to adjust the closing date or any other details as necessary! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 08, 2026
Seasonal
Join Our Team as a Contingency Housing Officer Supervisor! Location: Field based across North West England Pay : 17.01 per hour Hours: Monday to Friday 7:00 to 17:00 - 50 hours per week Contract Type: Temporary Industry: Public Services Are you passionate about making a difference in your community? Do you have a knack for leadership and a heart for helping those in need? If so, we have an exciting opportunity for you to shine as a Contingency Housing Officer Supervisor in North West What We're Looking For: We are seeking a dynamic and dedicated individual who is ready to take charge and lead a team in providing essential housing services. This role is pivotal in ensuring that our contingency housing programmes run smoothly and effectively, helping those who need it most. Key Responsibilities: Supervise and Support: Lead a team of housing officers, providing guidance and support to ensure high-quality service delivery. Engage with Stakeholders: Build strong relationships with clients, community organisations, and other stakeholders to foster a collaborative approach to housing solutions. Monitor Performance: Oversee the performance of housing officers, ensuring compliance with policies and procedures while identifying areas for improvement. Crisis Management: Respond to housing emergencies and assist in the development of contingency plans to support vulnerable populations. Data Management: Maintain accurate records and reports to track progress and outcomes of housing initiatives. What You Bring to the Table: Previous experience in housing services or a related field, with a strong understanding of public service policies. Proven leadership skills and the ability to motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and crisis management. A passion for supporting individuals and families in need. Why Join Us? Make a Difference: Your work will have a direct impact on the lives of individuals and families facing housing challenges. Supportive Environment: Join a team that values collaboration, innovation, and community engagement. Professional Development: Opportunities for training and growth to help you excel in your career. Competitive Pay: We offer a competitive salary that reflects your skills and experience. Ready to Make an Impact? If you're enthusiastic about supporting your community and have the leadership skills we're looking for, we want to hear from you! We are an equal opportunity employer and welcome applications from all qualified individuals. Feel free to adjust the closing date or any other details as necessary! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco
Contingency Housing Officer
Adecco Altrincham, Cheshire
Join Our Team as a Contingency Housing Officer in Altrincham! Pay rate : 13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Altrincham on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Altrincham. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 08, 2026
Seasonal
Join Our Team as a Contingency Housing Officer in Altrincham! Pay rate : 13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Altrincham on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Altrincham. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Depaul UK
Young People Support Worker
Depaul UK Chester, Cheshire
Young People Support Worker If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Chester, Cheshire Salary: £26,436 per annum + sleep in payments Closing Date: 12 August, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Young People Support Worker (+ Sleep-in Payments) - Chester Make a real difference to the lives of young people leaving care. As a Young People Support Worker at our service in Chester , you'll support young people aged 16-18 to build the confidence, resilience and practical skills they need to live independently. You'll manage a caseload, deliver personalised support plans, promote wellbeing, and help young people access housing, education, training and employment opportunities. You will be someone with experience supporting young people or vulnerable groups, strong safeguarding knowledge, and the ability to build trusted relationships. You'll be confident in support planning, risk assessment and multi-agency working, while taking a proactive, strengths-based approach that empowers young people to achieve their goals. Join a values-led organisation committed to preventing homelessness and unlocking potential. In return, you'll receive excellent training, ongoing development and the opportunity to create lasting positive outcomes every day. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive. Please note that this job opportunity is offered as a full-time ( 37.5 hours per week ), permanent role. Shift Pattern A typical week consists of two shifts. Each shift begins at 9:30am and finishes at 11pm, followed by an overnight sleep-in. The shift then resumes at 07:00am and finishes at 12:00pm the following day. This entire period is classed as one shift. Sleep-ins are a requirement of the role and attract an additional payment. Flexibility to work bank holiday is also required in line with the needs of the service. In this role, you will: • Ensure the safety and wellbeing of clients in the service at all times possible, including using safeguarding and emergency alert procedures where applicable • Carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day to day support of all clients in the services • Lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service • Develop and implement SMART outcomes based support plans for your key clients • Deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with • Proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients in accordance with data protection and information sharing protocols • Adopt a flexible, reflective and creative approach in your engagement with clients and personalised in your support to them • Involve clients in the decisions made about them and encourage participation in Depaul's wider community programme of activities • Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations • Have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting • Have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in • Support and facilitate the work of the volunteers who add value to the work that we do • In conjunction with Senior Worker, ensure that regular health and safety inspections are carried out in DePaul's managed properties. To respond to reported repairs in a timely manner and to review health and safety risk assessments with the senior worker • To interview and assess suitability of referrals to the criteria and objectives of the project • Undertake further duties as commensurate to the role and identified by your line manager • To participate in internal/external meetings and attend Core training events • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents meetings • To maintain appropriate young person files and ensure clear and concise written records About You When completing your application form please address all the points set out below. • Experience in working with care leavers, young people or other vulnerable groups • Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures • Experience of using Risk Assessments and Support Planning tools • Experience of managing a case load, recording and record keeping • Experience of lone working • Excellent communication skills, literacy, numeracy and IT skills • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. • High level understanding of professional boundaries and ability to maintain boundaries • An understanding and commitment to working in an assets based way • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul - a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul's belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we're united by our shared values and mission to end homelessness.
Aug 08, 2026
Full time
Young People Support Worker If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Chester, Cheshire Salary: £26,436 per annum + sleep in payments Closing Date: 12 August, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Young People Support Worker (+ Sleep-in Payments) - Chester Make a real difference to the lives of young people leaving care. As a Young People Support Worker at our service in Chester , you'll support young people aged 16-18 to build the confidence, resilience and practical skills they need to live independently. You'll manage a caseload, deliver personalised support plans, promote wellbeing, and help young people access housing, education, training and employment opportunities. You will be someone with experience supporting young people or vulnerable groups, strong safeguarding knowledge, and the ability to build trusted relationships. You'll be confident in support planning, risk assessment and multi-agency working, while taking a proactive, strengths-based approach that empowers young people to achieve their goals. Join a values-led organisation committed to preventing homelessness and unlocking potential. In return, you'll receive excellent training, ongoing development and the opportunity to create lasting positive outcomes every day. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive. Please note that this job opportunity is offered as a full-time ( 37.5 hours per week ), permanent role. Shift Pattern A typical week consists of two shifts. Each shift begins at 9:30am and finishes at 11pm, followed by an overnight sleep-in. The shift then resumes at 07:00am and finishes at 12:00pm the following day. This entire period is classed as one shift. Sleep-ins are a requirement of the role and attract an additional payment. Flexibility to work bank holiday is also required in line with the needs of the service. In this role, you will: • Ensure the safety and wellbeing of clients in the service at all times possible, including using safeguarding and emergency alert procedures where applicable • Carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day to day support of all clients in the services • Lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service • Develop and implement SMART outcomes based support plans for your key clients • Deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with • Proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients in accordance with data protection and information sharing protocols • Adopt a flexible, reflective and creative approach in your engagement with clients and personalised in your support to them • Involve clients in the decisions made about them and encourage participation in Depaul's wider community programme of activities • Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations • Have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting • Have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in • Support and facilitate the work of the volunteers who add value to the work that we do • In conjunction with Senior Worker, ensure that regular health and safety inspections are carried out in DePaul's managed properties. To respond to reported repairs in a timely manner and to review health and safety risk assessments with the senior worker • To interview and assess suitability of referrals to the criteria and objectives of the project • Undertake further duties as commensurate to the role and identified by your line manager • To participate in internal/external meetings and attend Core training events • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents meetings • To maintain appropriate young person files and ensure clear and concise written records About You When completing your application form please address all the points set out below. • Experience in working with care leavers, young people or other vulnerable groups • Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures • Experience of using Risk Assessments and Support Planning tools • Experience of managing a case load, recording and record keeping • Experience of lone working • Excellent communication skills, literacy, numeracy and IT skills • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others. • High level understanding of professional boundaries and ability to maintain boundaries • An understanding and commitment to working in an assets based way • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul - a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul's belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we're united by our shared values and mission to end homelessness.
Hays Technology
Customer Service - Housing
Hays Technology Wilpshire, Lancashire
We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Seasonal
We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco
Customer Insight Specialist - Homelessness Complaints (Stage 1)
Adecco Croydon, London
Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. Customer Insight Specialist - Housing Need & Homelessness Croydon Council Full Time - Monday to Friday, 36 hours per week Fixed Term Contract currently to March 2027 with potential extension Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days) 42,060 per annum The Role As a Customer Insight Specialist, you will: Investigate and respond to Stage 1 complaints relating to Housing Needs and Homelessness services. Take ownership of complex customer issues, ensuring clear, accurate and customer-focused responses. Identify root causes, service failures and opportunities for improvement. Analyse complaint trends and provide meaningful insight to support service improvements. Ensure complaints are managed in line with agreed procedures, timescales and regulatory requirements. Work collaboratively with managers, service teams and external partners to resolve complaints effectively. Support learning-from-complaints reviews and help embed a culture of continuous improvement. Provide guidance and expertise on complaints handling and customer care best practice. Monitor agreed actions and ensure service improvements are delivered. About You Essential Experience Experience handling complaints, investigations or complex customer enquiries. Experience working within Housing Needs, Homelessness, Housing, Local Government or a similarly regulated environment. Experience dealing with members of the public in challenging or sensitive circumstances. Experience building effective relationships with a range of stakeholders. Essential Skills Excellent written communication skills with the ability to produce clear, professional and empathetic responses. Strong analytical and problem-solving abilities. Excellent customer service and stakeholder management skills. Ability to manage competing priorities and meet tight deadlines. Confidence to challenge constructively and influence positive change. Strong organisational skills and attention to detail. A commitment to delivering high-quality services and improved customer outcomes. Essential Knowledge Understanding of complaints management and customer feedback processes. Knowledge of complaint handling best practice, legislation and regulatory requirements. Understanding of Housing Needs and Homelessness services. Proficiency in Microsoft Office applications and case management systems. What's on Offer? 42,060 annual salary. Hybrid and flexible working arrangements. Opportunity to influence service improvements and resident outcomes. Collaborative and supportive working environment. Professional development opportunities. Fixed-term contract until March 2027 with potential for extension. Apply Today If you are passionate about customer experience, complaint resolution and driving service improvement within housing services, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 08, 2026
Contractor
Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. Customer Insight Specialist - Housing Need & Homelessness Croydon Council Full Time - Monday to Friday, 36 hours per week Fixed Term Contract currently to March 2027 with potential extension Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days) 42,060 per annum The Role As a Customer Insight Specialist, you will: Investigate and respond to Stage 1 complaints relating to Housing Needs and Homelessness services. Take ownership of complex customer issues, ensuring clear, accurate and customer-focused responses. Identify root causes, service failures and opportunities for improvement. Analyse complaint trends and provide meaningful insight to support service improvements. Ensure complaints are managed in line with agreed procedures, timescales and regulatory requirements. Work collaboratively with managers, service teams and external partners to resolve complaints effectively. Support learning-from-complaints reviews and help embed a culture of continuous improvement. Provide guidance and expertise on complaints handling and customer care best practice. Monitor agreed actions and ensure service improvements are delivered. About You Essential Experience Experience handling complaints, investigations or complex customer enquiries. Experience working within Housing Needs, Homelessness, Housing, Local Government or a similarly regulated environment. Experience dealing with members of the public in challenging or sensitive circumstances. Experience building effective relationships with a range of stakeholders. Essential Skills Excellent written communication skills with the ability to produce clear, professional and empathetic responses. Strong analytical and problem-solving abilities. Excellent customer service and stakeholder management skills. Ability to manage competing priorities and meet tight deadlines. Confidence to challenge constructively and influence positive change. Strong organisational skills and attention to detail. A commitment to delivering high-quality services and improved customer outcomes. Essential Knowledge Understanding of complaints management and customer feedback processes. Knowledge of complaint handling best practice, legislation and regulatory requirements. Understanding of Housing Needs and Homelessness services. Proficiency in Microsoft Office applications and case management systems. What's on Offer? 42,060 annual salary. Hybrid and flexible working arrangements. Opportunity to influence service improvements and resident outcomes. Collaborative and supportive working environment. Professional development opportunities. Fixed-term contract until March 2027 with potential for extension. Apply Today If you are passionate about customer experience, complaint resolution and driving service improvement within housing services, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco
Interim Temporary Accommodation Data & Performance Analyst
Adecco Newham, Northumberland
Client Local Authority in Newham Job Title InterimTemporary Accommodation Data & Performance Analyst Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Contractor
Client Local Authority in Newham Job Title InterimTemporary Accommodation Data & Performance Analyst Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SINGLE HOMELESS PROJECT
Resettlement Worker
SINGLE HOMELESS PROJECT Camden, London
Single Homeless Project has an opportunity for a Resettlement Worker to join our team based in Camden. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Resettlement Worker role: A safe place to stay can be the first step. The right support to move forward is what turns it into lasting change. Gray s Inn Road is a 16-bed short-stay accommodation service supporting people with a recent history of rough sleeping to stabilise, rebuild confidence and move towards a home of their own. Working at the heart of Camden s response to homelessness, the service aims to ensure that rough sleeping is rare, brief and non-recurrent, with most residents moving into suitable longer-term accommodation within three to six months. As Resettlement Worker, you ll take the lead on helping residents navigate that next step. You ll build a clear picture of each person s housing needs, strengths and aspirations, creating practical resettlement plans and identifying move-on options that are safe, realistic and sustainable. Working closely with Support Workers, you ll help residents overcome barriers, prepare for independent living and feel confident about what comes next. About you: You understand housing and resettlement pathways and know how to find safe, affordable and sustainable move-on options, including within the private rented sector. You can build trust with people experiencing multiple disadvantage, recognising their strengths and motivating them to take meaningful steps towards independence. You re confident completing thorough assessments and turning them into clear, achievable resettlement plans shaped around each person. You understand the practical side of sustaining a home, including housing management, benefits, budgeting, rent payments and tenancy responsibilities. You re a determined and collaborative relationship-builder who can work effectively with landlords, housing providers, mental health services, substance use services and other partners to keep progress moving. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 9th August at midnight Interview date: Wednesday 19th August online via Microsoft Teams Please note there will be a second stage interview in service for suitable candidates This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Aug 08, 2026
Full time
Single Homeless Project has an opportunity for a Resettlement Worker to join our team based in Camden. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Resettlement Worker role: A safe place to stay can be the first step. The right support to move forward is what turns it into lasting change. Gray s Inn Road is a 16-bed short-stay accommodation service supporting people with a recent history of rough sleeping to stabilise, rebuild confidence and move towards a home of their own. Working at the heart of Camden s response to homelessness, the service aims to ensure that rough sleeping is rare, brief and non-recurrent, with most residents moving into suitable longer-term accommodation within three to six months. As Resettlement Worker, you ll take the lead on helping residents navigate that next step. You ll build a clear picture of each person s housing needs, strengths and aspirations, creating practical resettlement plans and identifying move-on options that are safe, realistic and sustainable. Working closely with Support Workers, you ll help residents overcome barriers, prepare for independent living and feel confident about what comes next. About you: You understand housing and resettlement pathways and know how to find safe, affordable and sustainable move-on options, including within the private rented sector. You can build trust with people experiencing multiple disadvantage, recognising their strengths and motivating them to take meaningful steps towards independence. You re confident completing thorough assessments and turning them into clear, achievable resettlement plans shaped around each person. You understand the practical side of sustaining a home, including housing management, benefits, budgeting, rent payments and tenancy responsibilities. You re a determined and collaborative relationship-builder who can work effectively with landlords, housing providers, mental health services, substance use services and other partners to keep progress moving. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 9th August at midnight Interview date: Wednesday 19th August online via Microsoft Teams Please note there will be a second stage interview in service for suitable candidates This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Adecco
Commissioning Officer (Market Intelligence, Adult Social Care)
Adecco
Job Title: Commissioning Officer (Market Intelligence, Adult Social Care) Location: Richmond & Wandsworth, Hybrid working, 2 days office Hourly rate: 24.62 PAYE / 32.17 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a highly motivated Commissioning Officer (Market Intelligence) to join our Adult Social Care Commissioning team during an exciting period of transformation. This temporary role will play a key part in supporting the delivery of market intelligence, insight and analysis that informs commissioning decisions and market management across Adult Social Care. You will help maintain critical intelligence products, develop evidence-based reporting and support the creation of improved data, governance and commissioning processes. What You'll Be Doing As the lead officer for a range of market intelligence activities, you will: Maintain and develop key intelligence products, including Power BI dashboards and reporting tools. Produce analysis and insight to support commissioning decisions and market oversight. Lead research and evidence gathering for Joint Strategic Needs Assessments (JSNAs). Develop reports, briefings and market intelligence products for senior leaders. Respond to bespoke intelligence and analytical requests from commissioners and stakeholders. Coordinate the Housing Strategy Group and contribute to housing-related needs assessments. Support the development of improved data infrastructure, governance arrangements and market management processes. Work collaboratively with commissioners, analysts, senior managers and external partners to deliver evidence-based solutions. What We're Looking For Essential Experience and Knowledge Experience of Adult Social Care commissioning and market management. Understanding of commissioning cycles and needs assessment processes. Experience working with demographic, performance and market intelligence data. Knowledge of equality, diversity and inclusion principles within commissioning environments. Essential Analytical Skills Advanced Excel skills. Experience using Power BI to develop and maintain dashboards and reporting tools. Strong data analysis and interpretation skills. Ability to identify trends, risks and opportunities from complex datasets. Experience preparing reports and briefings for senior management. Research and Project Skills Experience conducting research, evidence reviews and needs assessments. Strong report-writing and drafting skills. Ability to manage multiple workstreams simultaneously. Excellent organisational and prioritisation skills. Experience coordinating meetings, stakeholder groups and action plans Communication Skills Ability to communicate complex information clearly and effectively. Strong stakeholder engagement and relationship-building skills. Experience facilitating discussions, workshops and collaborative working. Ability to tailor reports and presentations for a range of audiences Desirable Experience Local Authority Adult Social Care experience. Market Position Statement development. Joint Strategic Needs Assessment (JSNA) development. SharePoint administration. SQL, Power Query or data modelling. Market analysis and provider engagement. Designing and delivering training Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 08, 2026
Contractor
Job Title: Commissioning Officer (Market Intelligence, Adult Social Care) Location: Richmond & Wandsworth, Hybrid working, 2 days office Hourly rate: 24.62 PAYE / 32.17 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a highly motivated Commissioning Officer (Market Intelligence) to join our Adult Social Care Commissioning team during an exciting period of transformation. This temporary role will play a key part in supporting the delivery of market intelligence, insight and analysis that informs commissioning decisions and market management across Adult Social Care. You will help maintain critical intelligence products, develop evidence-based reporting and support the creation of improved data, governance and commissioning processes. What You'll Be Doing As the lead officer for a range of market intelligence activities, you will: Maintain and develop key intelligence products, including Power BI dashboards and reporting tools. Produce analysis and insight to support commissioning decisions and market oversight. Lead research and evidence gathering for Joint Strategic Needs Assessments (JSNAs). Develop reports, briefings and market intelligence products for senior leaders. Respond to bespoke intelligence and analytical requests from commissioners and stakeholders. Coordinate the Housing Strategy Group and contribute to housing-related needs assessments. Support the development of improved data infrastructure, governance arrangements and market management processes. Work collaboratively with commissioners, analysts, senior managers and external partners to deliver evidence-based solutions. What We're Looking For Essential Experience and Knowledge Experience of Adult Social Care commissioning and market management. Understanding of commissioning cycles and needs assessment processes. Experience working with demographic, performance and market intelligence data. Knowledge of equality, diversity and inclusion principles within commissioning environments. Essential Analytical Skills Advanced Excel skills. Experience using Power BI to develop and maintain dashboards and reporting tools. Strong data analysis and interpretation skills. Ability to identify trends, risks and opportunities from complex datasets. Experience preparing reports and briefings for senior management. Research and Project Skills Experience conducting research, evidence reviews and needs assessments. Strong report-writing and drafting skills. Ability to manage multiple workstreams simultaneously. Excellent organisational and prioritisation skills. Experience coordinating meetings, stakeholder groups and action plans Communication Skills Ability to communicate complex information clearly and effectively. Strong stakeholder engagement and relationship-building skills. Experience facilitating discussions, workshops and collaborative working. Ability to tailor reports and presentations for a range of audiences Desirable Experience Local Authority Adult Social Care experience. Market Position Statement development. Joint Strategic Needs Assessment (JSNA) development. SharePoint administration. SQL, Power Query or data modelling. Market analysis and provider engagement. Designing and delivering training Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Building Recruitment Company
Housing and Recovery Worker
Building Recruitment Company Canterbury, Kent
Housing and Recovery Worker LOCATION: Canterbury DURATION: Temporary until end October, with scope for extension SALARY: £13.85 + Holiday pay HOURS: 22.5 per week START DATE: ASAP About the role: Embark on a meaningful opportunity with a leading Housing Association as a Support Worker within supported living accommodation for vulnerable individuals who are homeless or at risk of homelessness. In this role, you will support individuals to improve their wellbeing, build connections within their local communities, and develop the skills needed to successfully manage their homes and maintain independent living. Case load management of 18+ service uses with mixed levels of support needs across two supported accommodations. Liaise with housing agencies to ensure that appropriate referrals are made, including the Local Authority Housing Register and to support clients through homelessness applications with the local authority. To support clients with housing related support which may include budgeting, debt management, education, employment, independent living skills, setting up home, neighbour complaints, health and safety, accessing welfare and housing benefits, mental health and substance misuse and referring to more specialised agencies where appropriate. Planning regular key working sessions and tailoring personalized support plans for clients. Assess and engage with rough sleepers throughout the community. To inspect the prospective move-on options with clients and landlords, ensuring that properties meet the Decent Homes standard. Essential requirements: Must have an enhanced DBS on the update service. Essential: Full driving license, current Enhanced DBS Alternatively, I you know anyone who works within the sector and is experienced within providing support to vulnerable clients / homeless pathways - and is looking for a new opportunity within the sector, then pass over my contact details and get them to send their CV to my email address. For more information on this role please contact Cali Webb on .
Aug 08, 2026
Contractor
Housing and Recovery Worker LOCATION: Canterbury DURATION: Temporary until end October, with scope for extension SALARY: £13.85 + Holiday pay HOURS: 22.5 per week START DATE: ASAP About the role: Embark on a meaningful opportunity with a leading Housing Association as a Support Worker within supported living accommodation for vulnerable individuals who are homeless or at risk of homelessness. In this role, you will support individuals to improve their wellbeing, build connections within their local communities, and develop the skills needed to successfully manage their homes and maintain independent living. Case load management of 18+ service uses with mixed levels of support needs across two supported accommodations. Liaise with housing agencies to ensure that appropriate referrals are made, including the Local Authority Housing Register and to support clients through homelessness applications with the local authority. To support clients with housing related support which may include budgeting, debt management, education, employment, independent living skills, setting up home, neighbour complaints, health and safety, accessing welfare and housing benefits, mental health and substance misuse and referring to more specialised agencies where appropriate. Planning regular key working sessions and tailoring personalized support plans for clients. Assess and engage with rough sleepers throughout the community. To inspect the prospective move-on options with clients and landlords, ensuring that properties meet the Decent Homes standard. Essential requirements: Must have an enhanced DBS on the update service. Essential: Full driving license, current Enhanced DBS Alternatively, I you know anyone who works within the sector and is experienced within providing support to vulnerable clients / homeless pathways - and is looking for a new opportunity within the sector, then pass over my contact details and get them to send their CV to my email address. For more information on this role please contact Cali Webb on .
Randstad Care
Support Worker - - £18 p/h
Randstad Care
Exciting Opportunity: Autism Practitioners (Temp-to-Perm) in the South West Are you a compassionate and dedicated professional looking to empower autistic individuals to lead meaningful and fulfilling lives? Scottish Autism is currently recruiting for Full-Time Autism Practitioners to join their South West Service on a Temp-to-Perm basis.In this role, you will help support over 48 autistic individuals to live independent lives through tailored care, spanning Housing Support, Supported Living, residential care, and transitional assessment services. Locations Covered: Lanark, Carluke, and Biggar (Office & Community-based). Pay Rates & Allowances: Starting Rate: £13.45 per hour. Post-Engagement Rate: £13.67 per hour. Progression Scale: Opportunity to progress up to £14.15 per hour at your own pace. Sleepovers: A generous additional £107.60 per sleepover worked. The Schedule: Hours: Full-time (6 FTE roles available). Shift Patterns: Days and Evening shifts. Flexibility: You must be able to undertake shift work, including evenings, weekends, and sleepovers. On-Call: Participation in the on-call rota is required, dependent on your development stage and location. Key Duties: Providing personal care and support with household chores. Acting as a Keyworker, leading regular meetings and participating in reviews. Following and developing outcome-based support plans in partnership with the individuals and their families. Implementing low-arousal support following Studio 3 principles, with a focus on reducing and eliminating restraint. Requirements: Values: You must embody Scottish Autism's core values: Compassion, Contribution, Collaboration, and Change Maker. Compliance: You must be registered with the SSSC (or equivalent) or be willing to work towards a relevant qualification. Safeguarding: Membership of the Protecting Vulnerable Groups (PVG) scheme is essential. Experience: A willingness to continuously develop your knowledge of autism and implement best practices. Next Steps: If you are ready to make a tangible difference, join a well-supported team, and benefit from clear, individualised professional development pathways, please submit your CV today How to Apply If you are looking for a role that moves away from shift-based clinical care and into community-based advocacy and support, we want to hear from you. Apply Now! One of our team may call you for an informal chat to take your application to the next stage. Alternatively, if you would like some more information give Aqeela Fatima a call on for a confidential chat or send an email at - Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Aug 08, 2026
Full time
Exciting Opportunity: Autism Practitioners (Temp-to-Perm) in the South West Are you a compassionate and dedicated professional looking to empower autistic individuals to lead meaningful and fulfilling lives? Scottish Autism is currently recruiting for Full-Time Autism Practitioners to join their South West Service on a Temp-to-Perm basis.In this role, you will help support over 48 autistic individuals to live independent lives through tailored care, spanning Housing Support, Supported Living, residential care, and transitional assessment services. Locations Covered: Lanark, Carluke, and Biggar (Office & Community-based). Pay Rates & Allowances: Starting Rate: £13.45 per hour. Post-Engagement Rate: £13.67 per hour. Progression Scale: Opportunity to progress up to £14.15 per hour at your own pace. Sleepovers: A generous additional £107.60 per sleepover worked. The Schedule: Hours: Full-time (6 FTE roles available). Shift Patterns: Days and Evening shifts. Flexibility: You must be able to undertake shift work, including evenings, weekends, and sleepovers. On-Call: Participation in the on-call rota is required, dependent on your development stage and location. Key Duties: Providing personal care and support with household chores. Acting as a Keyworker, leading regular meetings and participating in reviews. Following and developing outcome-based support plans in partnership with the individuals and their families. Implementing low-arousal support following Studio 3 principles, with a focus on reducing and eliminating restraint. Requirements: Values: You must embody Scottish Autism's core values: Compassion, Contribution, Collaboration, and Change Maker. Compliance: You must be registered with the SSSC (or equivalent) or be willing to work towards a relevant qualification. Safeguarding: Membership of the Protecting Vulnerable Groups (PVG) scheme is essential. Experience: A willingness to continuously develop your knowledge of autism and implement best practices. Next Steps: If you are ready to make a tangible difference, join a well-supported team, and benefit from clear, individualised professional development pathways, please submit your CV today How to Apply If you are looking for a role that moves away from shift-based clinical care and into community-based advocacy and support, we want to hear from you. Apply Now! One of our team may call you for an informal chat to take your application to the next stage. Alternatively, if you would like some more information give Aqeela Fatima a call on for a confidential chat or send an email at - Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Adecco
Enablement Support Officer - Housing
Adecco South Croydon, Surrey
Enablement Support Officer Location: Croydon - Hybrid working Rate: 21.41 per hour PAYE / 28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 08, 2026
Contractor
Enablement Support Officer Location: Croydon - Hybrid working Rate: 21.41 per hour PAYE / 28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Randstad Care
Support Worker - - £18 p/h
Randstad Care Biggar, Lanarkshire
Exciting Opportunity: Autism Practitioners (Temp-to-Perm) in the South West Are you a compassionate and dedicated professional looking to empower autistic individuals to lead meaningful and fulfilling lives? Scottish Autism is currently recruiting for Full-Time Autism Practitioners to join their South West Service on a Temp-to-Perm basis.In this role, you will help support over 48 autistic individuals to live independent lives through tailored care, spanning Housing Support, Supported Living, residential care, and transitional assessment services. Locations Covered: Lanark, Carluke, and Biggar (Office & Community-based). Pay Rates & Allowances: Starting Rate: £13.45 per hour. Post-Engagement Rate: £13.67 per hour. Progression Scale: Opportunity to progress up to £14.15 per hour at your own pace. Sleepovers: A generous additional £107.60 per sleepover worked. The Schedule: Hours: Full-time (6 FTE roles available). Shift Patterns: Days and Evening shifts. Flexibility: You must be able to undertake shift work, including evenings, weekends, and sleepovers. On-Call: Participation in the on-call rota is required, dependent on your development stage and location. Key Duties: Providing personal care and support with household chores. Acting as a Keyworker, leading regular meetings and participating in reviews. Following and developing outcome-based support plans in partnership with the individuals and their families. Implementing low-arousal support following Studio 3 principles, with a focus on reducing and eliminating restraint. Requirements: Values: You must embody Scottish Autism's core values: Compassion, Contribution, Collaboration, and Change Maker. Compliance: You must be registered with the SSSC (or equivalent) or be willing to work towards a relevant qualification. Safeguarding: Membership of the Protecting Vulnerable Groups (PVG) scheme is essential. Experience: A willingness to continuously develop your knowledge of autism and implement best practices. Next Steps: If you are ready to make a tangible difference, join a well-supported team, and benefit from clear, individualised professional development pathways, please submit your CV today How to Apply If you are looking for a role that moves away from shift-based clinical care and into community-based advocacy and support, we want to hear from you. Apply Now! One of our team may call you for an informal chat to take your application to the next stage. Alternatively, if you would like some more information give Aqeela Fatima a call on for a confidential chat or send an email at - Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Aug 08, 2026
Full time
Exciting Opportunity: Autism Practitioners (Temp-to-Perm) in the South West Are you a compassionate and dedicated professional looking to empower autistic individuals to lead meaningful and fulfilling lives? Scottish Autism is currently recruiting for Full-Time Autism Practitioners to join their South West Service on a Temp-to-Perm basis.In this role, you will help support over 48 autistic individuals to live independent lives through tailored care, spanning Housing Support, Supported Living, residential care, and transitional assessment services. Locations Covered: Lanark, Carluke, and Biggar (Office & Community-based). Pay Rates & Allowances: Starting Rate: £13.45 per hour. Post-Engagement Rate: £13.67 per hour. Progression Scale: Opportunity to progress up to £14.15 per hour at your own pace. Sleepovers: A generous additional £107.60 per sleepover worked. The Schedule: Hours: Full-time (6 FTE roles available). Shift Patterns: Days and Evening shifts. Flexibility: You must be able to undertake shift work, including evenings, weekends, and sleepovers. On-Call: Participation in the on-call rota is required, dependent on your development stage and location. Key Duties: Providing personal care and support with household chores. Acting as a Keyworker, leading regular meetings and participating in reviews. Following and developing outcome-based support plans in partnership with the individuals and their families. Implementing low-arousal support following Studio 3 principles, with a focus on reducing and eliminating restraint. Requirements: Values: You must embody Scottish Autism's core values: Compassion, Contribution, Collaboration, and Change Maker. Compliance: You must be registered with the SSSC (or equivalent) or be willing to work towards a relevant qualification. Safeguarding: Membership of the Protecting Vulnerable Groups (PVG) scheme is essential. Experience: A willingness to continuously develop your knowledge of autism and implement best practices. Next Steps: If you are ready to make a tangible difference, join a well-supported team, and benefit from clear, individualised professional development pathways, please submit your CV today How to Apply If you are looking for a role that moves away from shift-based clinical care and into community-based advocacy and support, we want to hear from you. Apply Now! One of our team may call you for an informal chat to take your application to the next stage. Alternatively, if you would like some more information give Aqeela Fatima a call on for a confidential chat or send an email at - Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Citizens Advice Bureau Derbyshire and Districts
Money and Benefits Adviser
Citizens Advice Bureau Derbyshire and Districts
Money and Benefits Adviser We are looking for a dedicated and experienced Generalist Adviser working as a Money and Benefits Caseworker. This is an exciting opportunity to provide specialist welfare benefits advice and casework to people affected by cancer, helping them navigate financial challenges and access the support they are entitled to. Working as part of a compassionate and professional team, you will play a vital role in reducing financial hardship and improving wellbeing for clients at some of the most difficult times in their lives. We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation Position: Generalist Adviser (Supporting the Macmillan Money and More Benefits Casework Project) Location: Derbyshire (Remote working with travel to healthcare and community settings and quarterly meeting in the local office) Salary: £29,806.00 per annum, pro rata Hours: Full-Time (37 hours per week) Contract: Permanent Closing Date: 21st August 2026 About the Role We're looking for highly motivated and committed individuals to provide specialist advice and representation on welfare benefits, grants and financial support, managing a caseload that includes complex cases, mandatory reconsiderations and appeals. The Macmillan Money & More Benefits Caseworker supports clients across all stages of the cancer pathway, including diagnosis, treatment, palliative care and end-of-life support. You will deliver advice through a range of channels including telephone, email, digital platforms and face-to-face appointments within healthcare and community settings. Key duties include: Deliver specialist welfare benefits advice and casework. Manage a varied caseload, including complex benefit appeals and tribunal work. Support clients to maximise income through benefits, grants and other financial assistance. Advocate and negotiate on behalf of clients with third parties. Work collaboratively with healthcare professionals, community organisations and partner agencies. Maintain accurate case records and meet quality assurance standards. Contribute to service development, research and campaigns work. About You The ideal candidates will have: Significant experience providing welfare benefits advice and casework, including Mandatory Reconsiderations and Appeals A strong understanding of welfare benefits legislation and financial support available to vulnerable clients Experience supporting vulnerable people using a person-centred and empathetic approach Experience managing a caseload and achieving targets and deadlines A commitment to equality, diversity and inclusion Excellent communication skills both written and verbal A non-judgemental, empathetic approach to people Strong IT and digital skills, with the ability to learn new systems quickly Successful candidates will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check and provide proof of Right to Work. About the Organisation Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak. This advice can help people find a way forward with their problems, whoever they are, whatever the problem. What is on offer: The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth: Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata) Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks Contractual sick pay: depended on length of service Long service rewards: Extra leave and gift cards after five years of service and beyond Workplace pension: Auto-enrolment into our pension scheme Hybrid working: the option to work from home, if it works for you and for the team Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence. Other roles you may have experience of include Money and Benefits Adviser, Money Advisor, Benefits Advisor, Housing Advisor, Cancer Support, Cancer Advice and Support. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 08, 2026
Full time
Money and Benefits Adviser We are looking for a dedicated and experienced Generalist Adviser working as a Money and Benefits Caseworker. This is an exciting opportunity to provide specialist welfare benefits advice and casework to people affected by cancer, helping them navigate financial challenges and access the support they are entitled to. Working as part of a compassionate and professional team, you will play a vital role in reducing financial hardship and improving wellbeing for clients at some of the most difficult times in their lives. We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation Position: Generalist Adviser (Supporting the Macmillan Money and More Benefits Casework Project) Location: Derbyshire (Remote working with travel to healthcare and community settings and quarterly meeting in the local office) Salary: £29,806.00 per annum, pro rata Hours: Full-Time (37 hours per week) Contract: Permanent Closing Date: 21st August 2026 About the Role We're looking for highly motivated and committed individuals to provide specialist advice and representation on welfare benefits, grants and financial support, managing a caseload that includes complex cases, mandatory reconsiderations and appeals. The Macmillan Money & More Benefits Caseworker supports clients across all stages of the cancer pathway, including diagnosis, treatment, palliative care and end-of-life support. You will deliver advice through a range of channels including telephone, email, digital platforms and face-to-face appointments within healthcare and community settings. Key duties include: Deliver specialist welfare benefits advice and casework. Manage a varied caseload, including complex benefit appeals and tribunal work. Support clients to maximise income through benefits, grants and other financial assistance. Advocate and negotiate on behalf of clients with third parties. Work collaboratively with healthcare professionals, community organisations and partner agencies. Maintain accurate case records and meet quality assurance standards. Contribute to service development, research and campaigns work. About You The ideal candidates will have: Significant experience providing welfare benefits advice and casework, including Mandatory Reconsiderations and Appeals A strong understanding of welfare benefits legislation and financial support available to vulnerable clients Experience supporting vulnerable people using a person-centred and empathetic approach Experience managing a caseload and achieving targets and deadlines A commitment to equality, diversity and inclusion Excellent communication skills both written and verbal A non-judgemental, empathetic approach to people Strong IT and digital skills, with the ability to learn new systems quickly Successful candidates will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check and provide proof of Right to Work. About the Organisation Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak. This advice can help people find a way forward with their problems, whoever they are, whatever the problem. What is on offer: The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth: Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata) Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks Contractual sick pay: depended on length of service Long service rewards: Extra leave and gift cards after five years of service and beyond Workplace pension: Auto-enrolment into our pension scheme Hybrid working: the option to work from home, if it works for you and for the team Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence. Other roles you may have experience of include Money and Benefits Adviser, Money Advisor, Benefits Advisor, Housing Advisor, Cancer Support, Cancer Advice and Support. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

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