Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : £17.00-£18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Aug 09, 2026
Seasonal
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : £17.00-£18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK & Europe Corporate Communications Lead to join our growing team. The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK. Day to Day You'll Be: Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing) Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required) Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function) Be flexible and work across wider communication projects and activities as required Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals) Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc 'consultancy' advice directly to senior team and wider Group functions as required Support for priority client communications that impact our corporate reputation Manage the in-region internal communications program, working closely with the Director of International Internal Communications Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Essential Skills & Experience: Strong stakeholder management Collaboration + relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Well organised self-starter Project management Wider experience of combined campaigning (especially in relation to public affairs) Knowledge of wider marketing disciplines (including social media) Degree educated & relevant professional training Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Public Relations
Aug 08, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK & Europe Corporate Communications Lead to join our growing team. The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights- and issues-based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role reports to and works with the Senior Director of Communications in Europe, Africa and Asia to deliver work originated both in-region and also at an Enterprise level. They are a member of the Corporate Affairs & Communications team globally, and work closely with the Global Brand Management & Marketing team (which houses the global Enterprise press office function). They have a dotted reporting line to the Head of Marketing for the UK. Day to Day You'll Be: Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment Manage PR agencies in-region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing) Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required) Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function) Be flexible and work across wider communication projects and activities as required Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals) Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc 'consultancy' advice directly to senior team and wider Group functions as required Support for priority client communications that impact our corporate reputation Manage the in-region internal communications program, working closely with the Director of International Internal Communications Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Essential Skills & Experience: Strong stakeholder management Collaboration + relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Well organised self-starter Project management Wider experience of combined campaigning (especially in relation to public affairs) Knowledge of wider marketing disciplines (including social media) Degree educated & relevant professional training Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Public Relations
Electus Recruitment Solutions
Weston-super-mare, Somerset
Digital Forensics R&D Engineer You will take ownership of early stage R&D concepts and build rapid prototypes that shape the future of mobile network protection. This position offers a direct route to expanding your technical capabilities through comprehensive professional training while delivering critical engineering viability assessments. You will find stable career progression by turning complex security research into functional realities that safeguard essential technology. Essential requirements Sole British nationality is required due to security constraints (we cannot hire dual nationals) Practical software development capabilities using some of: Python, C or C++ Some professional experience in a research and development envrironment A degree in Digital Forensics or some experience in a practical digital forensics role. What you will be doing Conducting technical research into new defense projects to determine engineering feasibility Developing functional prototypes and demonstrating proof of concept designs to clients Articulating complex technical research findings clearly in both written reports and verbal briefings Investigating mobile security architectures, trust certificates and cyber security incidents Skills and background Thorough knowledge of mobile networks, VPNs, WiFi, Bluetooth and NFC Understanding of cyber security incident response and mobile threat landscapes Experience with eDiscovery tools or digital forensic methodologies Strong professional curiosity with a commitment to continuous professional development Ability to work independently to solve open ended research problems Benefits and balance Rewards extend beyond pay with private medical cover, pension, an electric vehicle salary sacrifice scheme and tailored training and development. Where you will be based The position is based full time onsite at the facility in Weston-super-Mare, with occasional flex when projects allow. Share your profile to arrange a short confidential call this week.You will be represented by a specialist technical recruiter who will guide you through each stage of the process.These vacancies are only open to British Citizens. This is a permanent role.Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high-technology industries.
Aug 08, 2026
Full time
Digital Forensics R&D Engineer You will take ownership of early stage R&D concepts and build rapid prototypes that shape the future of mobile network protection. This position offers a direct route to expanding your technical capabilities through comprehensive professional training while delivering critical engineering viability assessments. You will find stable career progression by turning complex security research into functional realities that safeguard essential technology. Essential requirements Sole British nationality is required due to security constraints (we cannot hire dual nationals) Practical software development capabilities using some of: Python, C or C++ Some professional experience in a research and development envrironment A degree in Digital Forensics or some experience in a practical digital forensics role. What you will be doing Conducting technical research into new defense projects to determine engineering feasibility Developing functional prototypes and demonstrating proof of concept designs to clients Articulating complex technical research findings clearly in both written reports and verbal briefings Investigating mobile security architectures, trust certificates and cyber security incidents Skills and background Thorough knowledge of mobile networks, VPNs, WiFi, Bluetooth and NFC Understanding of cyber security incident response and mobile threat landscapes Experience with eDiscovery tools or digital forensic methodologies Strong professional curiosity with a commitment to continuous professional development Ability to work independently to solve open ended research problems Benefits and balance Rewards extend beyond pay with private medical cover, pension, an electric vehicle salary sacrifice scheme and tailored training and development. Where you will be based The position is based full time onsite at the facility in Weston-super-Mare, with occasional flex when projects allow. Share your profile to arrange a short confidential call this week.You will be represented by a specialist technical recruiter who will guide you through each stage of the process.These vacancies are only open to British Citizens. This is a permanent role.Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high-technology industries.
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cyber security best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cyber security best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This role has a starting salary of 55,486 per annum, for working 36 hours per week. We are excited to be recruiting a Senior Security Analyst to join our fantastic team based at Woodhatch Place in Reigate. We offer a hybrid working model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role As a Senior Security Analyst, you will play a central role in strengthening Surrey County Council's cyber resilience. Your day-to-day work will include proactive security monitoring across our hybrid cloud and on premises environment, triaging and investigating alerts, and supporting coordinated incident response activities. You will operate our vulnerability management processes, translate threat intelligence into actionable defences, and contribute to the improvement of detection content and security controls. You will also work closely with IT colleagues and suppliers to address risks, gather evidence for audits, and prepare clear reporting on security posture and emerging trends. This role does not include direct line management responsibilities, but you will regularly provide specialist guidance, coaching, and support to colleagues across IT&D and partner teams. Over the next 12 to 18 months, you will contribute to several high impact initiatives including: Establishing a more mature, risk based vulnerability management lifecycle and reducing exposure windows across critical systems Enhancing incident response readiness through improved playbooks, scenario testing, and lessons learned processes Uplifting monitoring coverage and the effectiveness of SIEM/EDR/NDR tooling, including tuning and detection improvements Strengthening supplier assurance processes, especially for cloud and SaaS services Supporting the development of updated cyber security policies, standards and operating procedures This is a pivotal role for a motivated cyber professional who wants to make a measurable difference. You will directly influence Surrey County Council's operational security posture and help reduce risk across services that support residents, communities, and frontline operations. Your insights and expertise will shape decision making, improve control maturity, and contribute to a safer, more resilient public service environment. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong experience in cyber security operations, including alert triage, investigation, and incident response Demonstrable capability in vulnerability management and translating technical risk into meaningful actions Ability to analyse complex information and present clear, concise reports and recommendations Proven ability to work collaboratively with technical and non technical stakeholders Commitment to continuous professional development and staying current with emerging threats High-level proficiency with security tooling (SIEM, EDR, cloud security tools) and modern IT environments Alignment with our values of accountability, teamwork, and inclusive service delivery To apply, we request that you submit a CV and you will be asked the following 4 questions: Give an example of how you have helped build a positive security culture across teams. Describe a time when you led or contributed to triage, investigation, or response during a cyber security incident. What actions did you take, and what was the outcome? Give an example of when you identified a significant technical vulnerability or risk. How did you communicate it to stakeholders, and what actions were taken as a result? Tell us about a situation where you analysed complex security information or data and produced a report or recommendation. How did you ensure your findings were clear, concise, and actionable? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. The job advert closes at 23:59 on 14/08/2026, with interviews planned to follow shortly thereafter. We look forward to receiving your application, please click on the apply online button below to submit. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Kamil Erkadoo via email at . Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 08, 2026
Full time
This role has a starting salary of 55,486 per annum, for working 36 hours per week. We are excited to be recruiting a Senior Security Analyst to join our fantastic team based at Woodhatch Place in Reigate. We offer a hybrid working model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role As a Senior Security Analyst, you will play a central role in strengthening Surrey County Council's cyber resilience. Your day-to-day work will include proactive security monitoring across our hybrid cloud and on premises environment, triaging and investigating alerts, and supporting coordinated incident response activities. You will operate our vulnerability management processes, translate threat intelligence into actionable defences, and contribute to the improvement of detection content and security controls. You will also work closely with IT colleagues and suppliers to address risks, gather evidence for audits, and prepare clear reporting on security posture and emerging trends. This role does not include direct line management responsibilities, but you will regularly provide specialist guidance, coaching, and support to colleagues across IT&D and partner teams. Over the next 12 to 18 months, you will contribute to several high impact initiatives including: Establishing a more mature, risk based vulnerability management lifecycle and reducing exposure windows across critical systems Enhancing incident response readiness through improved playbooks, scenario testing, and lessons learned processes Uplifting monitoring coverage and the effectiveness of SIEM/EDR/NDR tooling, including tuning and detection improvements Strengthening supplier assurance processes, especially for cloud and SaaS services Supporting the development of updated cyber security policies, standards and operating procedures This is a pivotal role for a motivated cyber professional who wants to make a measurable difference. You will directly influence Surrey County Council's operational security posture and help reduce risk across services that support residents, communities, and frontline operations. Your insights and expertise will shape decision making, improve control maturity, and contribute to a safer, more resilient public service environment. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong experience in cyber security operations, including alert triage, investigation, and incident response Demonstrable capability in vulnerability management and translating technical risk into meaningful actions Ability to analyse complex information and present clear, concise reports and recommendations Proven ability to work collaboratively with technical and non technical stakeholders Commitment to continuous professional development and staying current with emerging threats High-level proficiency with security tooling (SIEM, EDR, cloud security tools) and modern IT environments Alignment with our values of accountability, teamwork, and inclusive service delivery To apply, we request that you submit a CV and you will be asked the following 4 questions: Give an example of how you have helped build a positive security culture across teams. Describe a time when you led or contributed to triage, investigation, or response during a cyber security incident. What actions did you take, and what was the outcome? Give an example of when you identified a significant technical vulnerability or risk. How did you communicate it to stakeholders, and what actions were taken as a result? Tell us about a situation where you analysed complex security information or data and produced a report or recommendation. How did you ensure your findings were clear, concise, and actionable? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. The job advert closes at 23:59 on 14/08/2026, with interviews planned to follow shortly thereafter. We look forward to receiving your application, please click on the apply online button below to submit. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Kamil Erkadoo via email at . Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cybersecurity best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cybersecurity best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Specialist Security Operations Engineer Are you ready to take your cyber security expertise to the next level? Our client, a leader in the energy sector, is on the lookout for an Incident Response Specialist to join their dynamic cyber security team. Role: Incident Response Specialist Duration: 6 Months (ext. options) Location: Warwick (Hybrid 1 Day in Office) Rate: 700 pd (umbrella) What You'll Do: As a pivotal member of the team, you'll collaborate closely with Agile DevSecOps initiatives, ensuring seamless integration and visibility for the Security Operations Centre. You'll foster a DevSecOps mindset, promoting shared responsibility among Security Operations teams. Your contributions will be vital in defending against an ever-evolving threat landscape. Key Responsibilities Include: Incident Response: Triage and manage high-priority incidents while ensuring appropriate responses are executed. Produce clear incident summaries quickly and adapt your communication style for various audiences. Provide tactical support to colleagues during incidents and manage communications with senior leaders. Capability Development: Design and maintain incident response plans and processes. Coach and mentor junior colleagues to enhance their professional growth. Identify gaps in current practises and drive improvements across the organisation. Stakeholder Engagement: Build and maintain productive relationships across various business departments. Advise senior leadership on risk and incident response improvements, ensuring a collaborative approach. What We're Looking For: Experience: Previous experience in Incident Response or related fields, or a relevant degree. Subject Matter Expert (SME) experience in a technical cyber discipline. Proven track record in shaping capability and strategy. Skills: Strong analytical skills with the ability to solve complex problems independently. Exceptional written and verbal communication skills, adaptable to diverse audiences. Excellent stakeholder management and relationship-building abilities. Qualifications: Must hold SC Clearance. A degree-level qualification in Security Operations or Incident Response is essential. Desirable certifications include CISSP, CCIM, GEIR, or CREST Certified Incident Manager. Why Join Us? Flexible Working: This role can be hybrid working. Impactful Work: Play a key role in enhancing the security posture of a national critical infrastructure provider. Career Growth: Engage in continuous learning and development opportunities while shaping the future of cyber security. If you have the passion, expertise, and drive to make a difference in the cyber security landscape, we want to hear from you! Join us on this exciting journey towards a safer digital future. Apply Now! Don't miss your chance to be part of this exciting opportunity. Submit your application please answer screening questions and take the next step in your career! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 08, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Specialist Security Operations Engineer Are you ready to take your cyber security expertise to the next level? Our client, a leader in the energy sector, is on the lookout for an Incident Response Specialist to join their dynamic cyber security team. Role: Incident Response Specialist Duration: 6 Months (ext. options) Location: Warwick (Hybrid 1 Day in Office) Rate: 700 pd (umbrella) What You'll Do: As a pivotal member of the team, you'll collaborate closely with Agile DevSecOps initiatives, ensuring seamless integration and visibility for the Security Operations Centre. You'll foster a DevSecOps mindset, promoting shared responsibility among Security Operations teams. Your contributions will be vital in defending against an ever-evolving threat landscape. Key Responsibilities Include: Incident Response: Triage and manage high-priority incidents while ensuring appropriate responses are executed. Produce clear incident summaries quickly and adapt your communication style for various audiences. Provide tactical support to colleagues during incidents and manage communications with senior leaders. Capability Development: Design and maintain incident response plans and processes. Coach and mentor junior colleagues to enhance their professional growth. Identify gaps in current practises and drive improvements across the organisation. Stakeholder Engagement: Build and maintain productive relationships across various business departments. Advise senior leadership on risk and incident response improvements, ensuring a collaborative approach. What We're Looking For: Experience: Previous experience in Incident Response or related fields, or a relevant degree. Subject Matter Expert (SME) experience in a technical cyber discipline. Proven track record in shaping capability and strategy. Skills: Strong analytical skills with the ability to solve complex problems independently. Exceptional written and verbal communication skills, adaptable to diverse audiences. Excellent stakeholder management and relationship-building abilities. Qualifications: Must hold SC Clearance. A degree-level qualification in Security Operations or Incident Response is essential. Desirable certifications include CISSP, CCIM, GEIR, or CREST Certified Incident Manager. Why Join Us? Flexible Working: This role can be hybrid working. Impactful Work: Play a key role in enhancing the security posture of a national critical infrastructure provider. Career Growth: Engage in continuous learning and development opportunities while shaping the future of cyber security. If you have the passion, expertise, and drive to make a difference in the cyber security landscape, we want to hear from you! Join us on this exciting journey towards a safer digital future. Apply Now! Don't miss your chance to be part of this exciting opportunity. Submit your application please answer screening questions and take the next step in your career! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
Aug 08, 2026
Seasonal
Senior Complaints Officer Red Recruitment is recruiting a Senior Complaints Officer for our client on a fully remote, temporary contract lasting between three and six months. This role is ideal for an experienced complaints and information governance professional with strong knowledge of data protection and Freedom of Information legislation. You will manage complex complaints, information requests and data incidents while providing specialist guidance to managers and wider stakeholders. Package for Senior Complaints Officer: Salary : 17.00- 18.00 per hour Hours : Monday to Friday, 9.00am-5.00pm Contract : Temporary, 3-6 months Location : Fully remote Key Responsibilities of Senior Complaints Officer: Manage complex complaints from initial receipt through to investigation, resolution and response. Support the administration of customer feedback, including complaints, concerns, compliments and MP enquiries. Provide accurate and timely specialist advice on complaints, Freedom of Information and information governance matters. Process and coordinate Freedom of Information and Subject Access Requests within statutory timescales. Ensure compliance with the Data Protection Act 2018, UK GDPR and relevant organisational policies. Investigate data incidents and breaches, identifying their underlying causes and recommending appropriate corrective action. Ensure all data incidents are accurately recorded, investigated and reported. Liaise with managers, legal teams, external organisations and the Information Commissioner's Office where required. Draft clear, comprehensive responses, reports and recommendations relating to complex cases. Develop and maintain information governance policies, procedures and data-sharing agreements. Provide advice, guidance and constructive challenge to managers regarding data protection and information governance requirements. Support the development and delivery of training and information sessions. Identify recurring issues and use investigation findings to support service improvements. Manage a varied and complex caseload while meeting statutory and organisational deadlines. Key Skills and Experience of Senior Complaints Officer: Significant experience managing complex complaints within a large or regulated organisation. Strong knowledge of the Data Protection Act 2018, UK GDPR and Freedom of Information legislation. Experience handling sensitive personal information within a multi-agency or complex organisational environment. Experience processing Freedom of Information and Subject Access Requests. Strong investigation and analytical skills, including experience identifying the causes of data incidents. Experience drafting and agreeing data-sharing agreements, policies and procedures. Excellent written communication and report-writing skills. Confident providing specialist advice and influencing managers and senior stakeholders. Able to interpret complex information and recommend practical, compliant solutions. Highly organised with the ability to manage competing priorities and work independently to deadlines. Degree-level qualification or substantial equivalent experience in a similar role. Previous local authority experience is desirable. A relevant data protection qualification, such as CIPP, is desirable. If you have relevant experience in complex complaints, Freedom of Information and information governance and are interested in this fully remote Senior Complaints Officer position, please apply now! Red Recruitment (Business)
The Role: We are seeking an experienced Senior Building Safety & Compliance Manager to lead all building safety and statutory compliance activities across a residential housing portfolio. This is a senior leadership role responsible for ensuring the highest standards of resident safety, regulatory compliance, governance and assurance. You will act as the operational lead for building safety and compliance, overseeing key compliance workstreams, managing specialist contractors and consultants, and ensuring robust systems are in place to maintain compliance with current and emerging legislation. Key Responsibilities: Lead operational oversight of statutory compliance programmes including Fire Safety, Gas Safety, Electrical Safety, Water Hygiene, Asbestos Management and Lift Safety. Ensure compliance obligations are effectively delivered, monitored, evidenced and reported. Lead building safety activities, including FRA actions, compartmentation programmes and building safety action plans. Coordinate assurance activities relating to higher-risk buildings and support Safety Case requirements. Monitor, assess and escalate building safety risks where required. Develop and maintain compliance assurance frameworks, risk registers and action plans. Lead audits, inspections and responses to regulatory reviews and assessments. Prepare detailed reports and performance updates for senior leadership and governance boards. Manage the performance of compliance contractors and consultants, ensuring service quality, regulatory compliance and value for money. Lead resident engagement and communication on building safety and compliance matters. Manage and develop compliance and building safety teams, driving continuous improvement and service excellence. Support emergency planning, incident response and resident communications during safety-related incidents. About You: Significant experience managing compliance and/or building safety services within social housing or residential property. Extensive knowledge of statutory compliance areas including fire, gas, electrical, water hygiene, lifts and asbestos management. Strong understanding of the Building Safety Act 2022 and wider building safety legislation. Experience managing contractors, consultants and internal teams. Proven experience producing governance, assurance and compliance reports for senior stakeholders. Experience managing risk, audits, inspections and regulatory compliance programmes. Strong leadership, stakeholder management and communication skills. The ability to translate complex technical information into clear and accessible language for residents and stakeholders. Excellent organisational, analytical and problem-solving abilities. Qualifications: Degree, Level 5 qualification or equivalent experience in Building Safety, Fire Safety, Construction, Housing, Property Management, Health & Safety or a related discipline. Senior Bui ption CDV1 Word IOSH Managing Safely, NEBOSH General Certificate or equivalent Health & Safety qualification. Senior Bui ption CDV1 Word Building Safety-related qualification or recognised training in areas such as Fire Risk Assessment, Passive Fire Protection, Compartmentation, Fire Door Inspection, Building Safety Management or High-Rise Residential Buildings. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Aug 08, 2026
Full time
The Role: We are seeking an experienced Senior Building Safety & Compliance Manager to lead all building safety and statutory compliance activities across a residential housing portfolio. This is a senior leadership role responsible for ensuring the highest standards of resident safety, regulatory compliance, governance and assurance. You will act as the operational lead for building safety and compliance, overseeing key compliance workstreams, managing specialist contractors and consultants, and ensuring robust systems are in place to maintain compliance with current and emerging legislation. Key Responsibilities: Lead operational oversight of statutory compliance programmes including Fire Safety, Gas Safety, Electrical Safety, Water Hygiene, Asbestos Management and Lift Safety. Ensure compliance obligations are effectively delivered, monitored, evidenced and reported. Lead building safety activities, including FRA actions, compartmentation programmes and building safety action plans. Coordinate assurance activities relating to higher-risk buildings and support Safety Case requirements. Monitor, assess and escalate building safety risks where required. Develop and maintain compliance assurance frameworks, risk registers and action plans. Lead audits, inspections and responses to regulatory reviews and assessments. Prepare detailed reports and performance updates for senior leadership and governance boards. Manage the performance of compliance contractors and consultants, ensuring service quality, regulatory compliance and value for money. Lead resident engagement and communication on building safety and compliance matters. Manage and develop compliance and building safety teams, driving continuous improvement and service excellence. Support emergency planning, incident response and resident communications during safety-related incidents. About You: Significant experience managing compliance and/or building safety services within social housing or residential property. Extensive knowledge of statutory compliance areas including fire, gas, electrical, water hygiene, lifts and asbestos management. Strong understanding of the Building Safety Act 2022 and wider building safety legislation. Experience managing contractors, consultants and internal teams. Proven experience producing governance, assurance and compliance reports for senior stakeholders. Experience managing risk, audits, inspections and regulatory compliance programmes. Strong leadership, stakeholder management and communication skills. The ability to translate complex technical information into clear and accessible language for residents and stakeholders. Excellent organisational, analytical and problem-solving abilities. Qualifications: Degree, Level 5 qualification or equivalent experience in Building Safety, Fire Safety, Construction, Housing, Property Management, Health & Safety or a related discipline. Senior Bui ption CDV1 Word IOSH Managing Safely, NEBOSH General Certificate or equivalent Health & Safety qualification. Senior Bui ption CDV1 Word Building Safety-related qualification or recognised training in areas such as Fire Risk Assessment, Passive Fire Protection, Compartmentation, Fire Door Inspection, Building Safety Management or High-Rise Residential Buildings. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Compliance Investigator 12 month contract Based in the Kidlington area Offering 33.29ph Inside IR35 Do you have experience conducting compliance investigations within an aviation/aerospace environment? Do you have experience utilising root cause analysis methodologies to determine underlying issues? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for! As the Compliance Investigator, you will be working alongside a market-leading defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Conduct thorough investigations into compliance-related incidents, discrepancies, and safety concerns Conduct MEDA investigations into compliance-related incidents, discrepancies, and safety concerns Utilise Root Cause Analysis (RCA) methodologies, such as 5 Whys, Fishbone Diagrams, and Fault Tree Analysis, to determine underlying issues Identify Human Factor and Human Performance issues Identify trends and systemic issues, ensuring sustainable corrective actions are implemented Ensure adherence to UK CAA /EASA Part 145, UK CAA/EASA Part CAMO UK CAA/EASA Part 21 G, MAA MRP145/MIL CAMO, and company-specific MRO compliance standards Work closely with Quality Assurance teams to develop and maintain effective audit and inspection processes Support regulatory audits and coordinate responses to findings, ensuring timely resolution of non-conformance Collaborate with cross-functional teams to improve maintenance procedures and operational efficiency Recommend and implement risk mitigation strategies based on investigation findings Promote best practices in safety, human factors, and compliance monitoring within the organisation Provide detailed investigation reports with recommendations to senior management and regulatory bodies Engage with maintenance, engineering, production, and safety teams to enhance compliance awareness and proactive risk management Maintain investigation records and ensure continuous tracking of corrective and preventive actions (CAPA) Your skillset may include: Experience in compliance investigations within an aviation maintenance organisation, or aerospace environment Strong expertise in Root Cause Analysis (RCA) and problem-solving methodologies In-depth knowledge of EASA Part 145, UK CAA regulations, and industry safety standards Knowledge of Human factors principles, including Human performance and limitations Ability to analyse technical documentation, maintenance records, and regulatory requirements Experience in conducting audits and inspections within a maintenance organisation Proficiency in compliance monitoring tools, quality management systems (QMS), and data analysis software Experience in Lean, Six Sigma, or continuous improvement methodologies Experience in MEDA investigations Knowledge of UK CAA/EASA Part CAMO and Part 21 G regulations, and industry safety standards Knowledge of Military Aviation Authority (MAA) regulations, MRP 145, MIL CAMO, and industry safety standards Knowledge of ISO 9001, AS 9100 Aviation standards Formal training in Root Cause Analysis (RCA) and investigative techniques If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Compliance Investigator 12 month contract Based in the Kidlington area Offering 33.29ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 08, 2026
Contractor
Compliance Investigator 12 month contract Based in the Kidlington area Offering 33.29ph Inside IR35 Do you have experience conducting compliance investigations within an aviation/aerospace environment? Do you have experience utilising root cause analysis methodologies to determine underlying issues? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for! As the Compliance Investigator, you will be working alongside a market-leading defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Conduct thorough investigations into compliance-related incidents, discrepancies, and safety concerns Conduct MEDA investigations into compliance-related incidents, discrepancies, and safety concerns Utilise Root Cause Analysis (RCA) methodologies, such as 5 Whys, Fishbone Diagrams, and Fault Tree Analysis, to determine underlying issues Identify Human Factor and Human Performance issues Identify trends and systemic issues, ensuring sustainable corrective actions are implemented Ensure adherence to UK CAA /EASA Part 145, UK CAA/EASA Part CAMO UK CAA/EASA Part 21 G, MAA MRP145/MIL CAMO, and company-specific MRO compliance standards Work closely with Quality Assurance teams to develop and maintain effective audit and inspection processes Support regulatory audits and coordinate responses to findings, ensuring timely resolution of non-conformance Collaborate with cross-functional teams to improve maintenance procedures and operational efficiency Recommend and implement risk mitigation strategies based on investigation findings Promote best practices in safety, human factors, and compliance monitoring within the organisation Provide detailed investigation reports with recommendations to senior management and regulatory bodies Engage with maintenance, engineering, production, and safety teams to enhance compliance awareness and proactive risk management Maintain investigation records and ensure continuous tracking of corrective and preventive actions (CAPA) Your skillset may include: Experience in compliance investigations within an aviation maintenance organisation, or aerospace environment Strong expertise in Root Cause Analysis (RCA) and problem-solving methodologies In-depth knowledge of EASA Part 145, UK CAA regulations, and industry safety standards Knowledge of Human factors principles, including Human performance and limitations Ability to analyse technical documentation, maintenance records, and regulatory requirements Experience in conducting audits and inspections within a maintenance organisation Proficiency in compliance monitoring tools, quality management systems (QMS), and data analysis software Experience in Lean, Six Sigma, or continuous improvement methodologies Experience in MEDA investigations Knowledge of UK CAA/EASA Part CAMO and Part 21 G regulations, and industry safety standards Knowledge of Military Aviation Authority (MAA) regulations, MRP 145, MIL CAMO, and industry safety standards Knowledge of ISO 9001, AS 9100 Aviation standards Formal training in Root Cause Analysis (RCA) and investigative techniques If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Compliance Investigator 12 month contract Based in the Kidlington area Offering 33.29ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Site Reliability Engineer (SRE) - 100% Remote Location: Fully Remote Duration: Permanent Are you passionate about building unbreakable systems and automating away the noise? We are looking for a dedicated Site Reliability Engineer (SRE) to join our remote team. Your primary mission will be to design, implement, and maintain systems that guarantee exceptional availability, reliability, and scalability. You will work hand-in-hand with our development and operational teams to champion continuous improvement, respond to incidents, and ensure ongoing customer success. If you are a tech enthusiast who loves tackling complex challenges in the Azure ecosystem and sharing your knowledge with others, we want you on our team! What You Will Do As an SRE, you will be accountable for the delivery and support of production and non-production systems within the Azure ecosystem. Your day-to-day responsibilities will include: Platform Excellence: Ensure ongoing platform operation, security, reliability, efficiency, and governance. Automation & CI/CD: Develop, maintain, and continuously improve automated tooling, configuration management, and CI/CD pipelines for building and deploying systems. Incident Management: Maintain 24x7 availability of production systems. Lead incident response, conduct post-mortem activities, identify root causes, and execute plans to permanently resolve them. Architecture Support: Support development and engineering teams in building highly available, scalable solutions. Performance & Capacity: Conduct performance tuning and capacity planning to align perfectly with client business needs. Cloud Migrations: Drive or support implementation teams on Azure migration projects and managed service onboarding. Mentorship: Provide guidance and training to team members on DevOps/SRE best practices and principles. Continuous Learning: Stay at the forefront of emerging technologies and industry trends to continuously improve Redcentric's offerings. Who You Are The ideal candidate will be an expert in their domain, completely comfortable navigating complexity, and driven by delivering top-tier quality and customer satisfaction. Required Skills & Experience: Azure Mastery: Hands-on experience with a wide range of Azure services across all environments, particularly compute, networking, storage, database, costing, security, IAM, and management tools. Infrastructure as Code (IaC): Deep understanding of DevOps/SRE principles with demonstrable experience using IaC tools (e.g., Terraform, Bicep, ARM ) and complex CI/CD implementations. Modern Architecture: A solid grasp of modern industry practices and how they translate into highly scalable architectures and working practices. Communication & Stakeholder Management: The ability to build strong internal and external relationships. You can effortlessly translate and present complex technical concepts in business contexts at all levels. Problem-Solving: You are capable, confident, and cool-headed when faced with the unfamiliar and complex. Bonus Points: Relevant Azure certifications (or actively working towards them) are highly desirable. Ready to build reliable, scalable systems with us? Apply today at Prasanna com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 08, 2026
Full time
Site Reliability Engineer (SRE) - 100% Remote Location: Fully Remote Duration: Permanent Are you passionate about building unbreakable systems and automating away the noise? We are looking for a dedicated Site Reliability Engineer (SRE) to join our remote team. Your primary mission will be to design, implement, and maintain systems that guarantee exceptional availability, reliability, and scalability. You will work hand-in-hand with our development and operational teams to champion continuous improvement, respond to incidents, and ensure ongoing customer success. If you are a tech enthusiast who loves tackling complex challenges in the Azure ecosystem and sharing your knowledge with others, we want you on our team! What You Will Do As an SRE, you will be accountable for the delivery and support of production and non-production systems within the Azure ecosystem. Your day-to-day responsibilities will include: Platform Excellence: Ensure ongoing platform operation, security, reliability, efficiency, and governance. Automation & CI/CD: Develop, maintain, and continuously improve automated tooling, configuration management, and CI/CD pipelines for building and deploying systems. Incident Management: Maintain 24x7 availability of production systems. Lead incident response, conduct post-mortem activities, identify root causes, and execute plans to permanently resolve them. Architecture Support: Support development and engineering teams in building highly available, scalable solutions. Performance & Capacity: Conduct performance tuning and capacity planning to align perfectly with client business needs. Cloud Migrations: Drive or support implementation teams on Azure migration projects and managed service onboarding. Mentorship: Provide guidance and training to team members on DevOps/SRE best practices and principles. Continuous Learning: Stay at the forefront of emerging technologies and industry trends to continuously improve Redcentric's offerings. Who You Are The ideal candidate will be an expert in their domain, completely comfortable navigating complexity, and driven by delivering top-tier quality and customer satisfaction. Required Skills & Experience: Azure Mastery: Hands-on experience with a wide range of Azure services across all environments, particularly compute, networking, storage, database, costing, security, IAM, and management tools. Infrastructure as Code (IaC): Deep understanding of DevOps/SRE principles with demonstrable experience using IaC tools (e.g., Terraform, Bicep, ARM ) and complex CI/CD implementations. Modern Architecture: A solid grasp of modern industry practices and how they translate into highly scalable architectures and working practices. Communication & Stakeholder Management: The ability to build strong internal and external relationships. You can effortlessly translate and present complex technical concepts in business contexts at all levels. Problem-Solving: You are capable, confident, and cool-headed when faced with the unfamiliar and complex. Bonus Points: Relevant Azure certifications (or actively working towards them) are highly desirable. Ready to build reliable, scalable systems with us? Apply today at Prasanna com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
5x days a week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers for specialist support when required. Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical processes. Key Skills Proven experience providing Level 2 IT support within a Microsoft 365, Windows, Mac and on-premises server environment. Strong knowledge of Microsoft 365 administration, Windows desktop support, Active Directory and general server troubleshooting. Experience working alongside third-party vendors, including coordinating support for VMware infrastructure, Sophos firewall and antivirus solutions and remote Mac support providers. Excellent troubleshooting, problem-solving and customer service skills with the ability to manage multiple priorities in an onsite support role. Strong communication and teamwork skills, with the ability to work independently while collaborating effectively with internal IT teams and external service providers. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed), and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Aug 08, 2026
Contractor
5x days a week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers for specialist support when required. Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical processes. Key Skills Proven experience providing Level 2 IT support within a Microsoft 365, Windows, Mac and on-premises server environment. Strong knowledge of Microsoft 365 administration, Windows desktop support, Active Directory and general server troubleshooting. Experience working alongside third-party vendors, including coordinating support for VMware infrastructure, Sophos firewall and antivirus solutions and remote Mac support providers. Excellent troubleshooting, problem-solving and customer service skills with the ability to manage multiple priorities in an onsite support role. Strong communication and teamwork skills, with the ability to work independently while collaborating effectively with internal IT teams and external service providers. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed), and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Graduate Cyber Security Consultant & Penetration Tester Location: Bristol, UK (Office-based) Type: Full-Time About Us We are working with a leading UK technology firm providing specialist consultancy across high-impact and critical sectors. They are looking to onboard an ambitious graduate to join their expert team, offering full training and direct mentorship from industry leaders. The Role This entry-level position is designed for recent graduates looking to launch a career in cybersecurity. You will work on site at the Bristol office, assisting clients in identifying, mitigating, and managing security risks while receiving structured development to accelerate your growth. Key Responsibilities Conduct security assessments, vulnerability scans, and supervised penetration testing. Analyze technical risks and produce detailed reports with actionable recommendations. Communicate findings and security advice clearly to clients. Assist with incident response procedures and stay up to date with compliance standards. Continuously expand your knowledge of emerging cybersecurity tools and techniques. What We're Looking For Education: A Bachelor s degree, preferably in a STEM discipline. Skills: Strong analytical, problem-solving, and communication skills. Mindset: A strong passion for information security and a high willingness to learn. Bonus: Relevant certifications or internships are a plus, but not required. What s on Offer Competitive salary and performance incentives Mentorship, career guidance, and funding for professional certifications Hands-on experience with advanced tools on challenging projects A collaborative and supportive team environment
Aug 08, 2026
Full time
Graduate Cyber Security Consultant & Penetration Tester Location: Bristol, UK (Office-based) Type: Full-Time About Us We are working with a leading UK technology firm providing specialist consultancy across high-impact and critical sectors. They are looking to onboard an ambitious graduate to join their expert team, offering full training and direct mentorship from industry leaders. The Role This entry-level position is designed for recent graduates looking to launch a career in cybersecurity. You will work on site at the Bristol office, assisting clients in identifying, mitigating, and managing security risks while receiving structured development to accelerate your growth. Key Responsibilities Conduct security assessments, vulnerability scans, and supervised penetration testing. Analyze technical risks and produce detailed reports with actionable recommendations. Communicate findings and security advice clearly to clients. Assist with incident response procedures and stay up to date with compliance standards. Continuously expand your knowledge of emerging cybersecurity tools and techniques. What We're Looking For Education: A Bachelor s degree, preferably in a STEM discipline. Skills: Strong analytical, problem-solving, and communication skills. Mindset: A strong passion for information security and a high willingness to learn. Bonus: Relevant certifications or internships are a plus, but not required. What s on Offer Competitive salary and performance incentives Mentorship, career guidance, and funding for professional certifications Hands-on experience with advanced tools on challenging projects A collaborative and supportive team environment
Senior Security Analyst Permanent - Up to 61k + strong benefits Location: Hybrid - Surrey Your new organisation I am recruiting for a Senior Security Analyst to join a well-established organisation undergoing continued investment in its cyber security capabilities and digital services. This role reports directly to the CISO and sits within a growing security function responsible for protecting a complex hybrid environment spanning on-premises infrastructure, cloud platforms and supplier-managed services. This is an excellent opportunity for an experienced cyber security professional who enjoys a blend of security operations, incident response, vulnerability management, security assurance and stakeholder engagement. You will play a key role in improving security controls, reducing organisational risk and enhancing cyber resilience across the business. The role responsibilities As a Senior Security Analyst, you will provide a proactive and consistent cyber security operations and assurance capability across the organisation. You will provide day-to-day security monitoring activities, support incident response processes, manage vulnerability remediation, and contribute to the ongoing development of security controls, policies and procedures. You will need Strong experience in cyber security operations, security monitoring and incident response. Good understanding of SIEM, EDR and network monitoring technologies. Experience investigating security incidents across cloud, endpoint and network environments. Knowledge of vulnerability management processes and remediation tracking. Understanding of modern cyber threats, attack techniques and security controls. Ability to analyse security data and present findings to both technical and non-technical audiences. Strong documentation, reporting and stakeholder management skills. Excellent written and verbal communication skills. Ability to collaborate effectively with internal teams, suppliers and senior stakeholders. 1 or more of SC-200, CySA+, Security+, GCIH or GMON, CISSP What you'll get in return Strong salary of between 55k and 61k. Flexible hybrid working arrangements. More remote than not, initially once a week on site, which will likely reduce in time. Strong pension and benefits package. Ongoing professional development and certification support. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Senior Security Analyst Permanent - Up to 61k + strong benefits Location: Hybrid - Surrey Your new organisation I am recruiting for a Senior Security Analyst to join a well-established organisation undergoing continued investment in its cyber security capabilities and digital services. This role reports directly to the CISO and sits within a growing security function responsible for protecting a complex hybrid environment spanning on-premises infrastructure, cloud platforms and supplier-managed services. This is an excellent opportunity for an experienced cyber security professional who enjoys a blend of security operations, incident response, vulnerability management, security assurance and stakeholder engagement. You will play a key role in improving security controls, reducing organisational risk and enhancing cyber resilience across the business. The role responsibilities As a Senior Security Analyst, you will provide a proactive and consistent cyber security operations and assurance capability across the organisation. You will provide day-to-day security monitoring activities, support incident response processes, manage vulnerability remediation, and contribute to the ongoing development of security controls, policies and procedures. You will need Strong experience in cyber security operations, security monitoring and incident response. Good understanding of SIEM, EDR and network monitoring technologies. Experience investigating security incidents across cloud, endpoint and network environments. Knowledge of vulnerability management processes and remediation tracking. Understanding of modern cyber threats, attack techniques and security controls. Ability to analyse security data and present findings to both technical and non-technical audiences. Strong documentation, reporting and stakeholder management skills. Excellent written and verbal communication skills. Ability to collaborate effectively with internal teams, suppliers and senior stakeholders. 1 or more of SC-200, CySA+, Security+, GCIH or GMON, CISSP What you'll get in return Strong salary of between 55k and 61k. Flexible hybrid working arrangements. More remote than not, initially once a week on site, which will likely reduce in time. Strong pension and benefits package. Ongoing professional development and certification support. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Cyber Security Consultant Greater Manchester Permanent Up to 46,500 Hybrid: 50% in office, 35 hours per week On behalf of our non-for-profit sector client, I'm on the lookout for a Cyber Security Consultant with some experience in a cyber role looking to expand on their skill set across multiple cyber and infosec domains. With the support of the Cyber Security Manager and other security team members, this role will touch on IAM, SIEM, EDR and vulnerability management tool tweaking, integrating security into project life cycles, GRC certifications, 3rd party risk and assurance and more. I'm looking for candidates with a self-driven, go-getter personality who are keen to progress their security careers within a supportive and forward-thinking environment with colleagues all pulling in the same direction. What this role involves: This role is expansive in terms of the areas you'll be getting involved with. We are not expecting candidates to be experts across all of these fields, however, the more the better: Review, develop, monitor and mature the SIEM, EDR, email security and vulnerability platforms Support ongoing development and monitoring of IDS/IPS, detection and response solutions and other threat detection systems. Working with in-house developers and providing some advice on SDLC security Performing vulnerability scanning and remediation Working with the organisation's managed service provider and helping to manage alerts coming through Working with governance colleagues on the Cyber Essentials certification Helping the organisation with 3rd party risk management and assurance What I'm looking for: Experience in a cybersecurity or infrastructure security role. Experience of commonplace SIEM and vulnerability management tools Strong knowledge of detection and response solutions, such as EDR, XDR and MDR. Knowledge of how to integrate security into project lifecycles Effective communication skills, with the ability to document findings and engage stakeholders clearly. Working knowledge of compliance frameworks such as ISO 27001 and NIST. Comfortable investigating incidents and proposing technical and procedural improvements. Ability to work under pressure and meet tight deadlines. Solid understanding of email security gateway technologies. Benefits A salary up to 46,000 8% employer pension contribution 24 days plus 3 closure days over Christmas plus bank holidays, continued service increases available 50% hybrid working structure On-site gym Compressed hours and flexible working offering Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Cyber Security Consultant Greater Manchester Permanent Up to 46,500 Hybrid: 50% in office, 35 hours per week On behalf of our non-for-profit sector client, I'm on the lookout for a Cyber Security Consultant with some experience in a cyber role looking to expand on their skill set across multiple cyber and infosec domains. With the support of the Cyber Security Manager and other security team members, this role will touch on IAM, SIEM, EDR and vulnerability management tool tweaking, integrating security into project life cycles, GRC certifications, 3rd party risk and assurance and more. I'm looking for candidates with a self-driven, go-getter personality who are keen to progress their security careers within a supportive and forward-thinking environment with colleagues all pulling in the same direction. What this role involves: This role is expansive in terms of the areas you'll be getting involved with. We are not expecting candidates to be experts across all of these fields, however, the more the better: Review, develop, monitor and mature the SIEM, EDR, email security and vulnerability platforms Support ongoing development and monitoring of IDS/IPS, detection and response solutions and other threat detection systems. Working with in-house developers and providing some advice on SDLC security Performing vulnerability scanning and remediation Working with the organisation's managed service provider and helping to manage alerts coming through Working with governance colleagues on the Cyber Essentials certification Helping the organisation with 3rd party risk management and assurance What I'm looking for: Experience in a cybersecurity or infrastructure security role. Experience of commonplace SIEM and vulnerability management tools Strong knowledge of detection and response solutions, such as EDR, XDR and MDR. Knowledge of how to integrate security into project lifecycles Effective communication skills, with the ability to document findings and engage stakeholders clearly. Working knowledge of compliance frameworks such as ISO 27001 and NIST. Comfortable investigating incidents and proposing technical and procedural improvements. Ability to work under pressure and meet tight deadlines. Solid understanding of email security gateway technologies. Benefits A salary up to 46,000 8% employer pension contribution 24 days plus 3 closure days over Christmas plus bank holidays, continued service increases available 50% hybrid working structure On-site gym Compressed hours and flexible working offering Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New RoleAs the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in ReturnSalary up to 58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New RoleAs the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in ReturnSalary up to 58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
CBSbutler Holdings Limited trading as CBSbutler
Corsham, Wiltshire
Security Architect + DV Cleared position + Initial 7 month contract but should be long term + 500 to 555 per day Inside IR35 + Corsham or Erskine based An experienced Security Architect and Subject Matter Expert (SME) is required to support the design, build, and assurance of Backend Platform and endpoint protection and vulnerability management capabilities within secure, offline (air-gapped) environments . The Architect must apply the NIST Cybersecurity Framework and MoD security policies to the backend platform, while supporting the Security and Infrastructure teams in designing and implementing security controls across the infrastructure and end-user endpoints. The role will provide specialist expertise in the delivery of Security controls, AntiVirus and Vulnerability Management platforms in support of a UK Government secure account . The successful candidate will operate within high-assurance environments , ensuring compliance with MOD security policies and national cyber security standards , while engaging directly with stakeholders across customer sites. Key Responsibilities Design and implement endpoint security solutions, including AntiVirus/EDR, vulnerability management, and platform security controls. Deliver secure solutions for air-gapped environments, including patching, signature updates, and secure data transfer. Ensure compliance with MOD, NCSC, JSP and NIST security standards. Develop vulnerability management processes, security assurance activities, and accreditation documentation. Produce HLDs, LLDs, security documentation, SOPs, and penetration testing scope. Collaborate with infrastructure and security teams to deliver secure, compliant solutions. Skills & Experience Proven Security Architect or senior Security SME experience within Defence or other regulated environments. Strong knowledge of endpoint security, EDR, vulnerability management, and platform hardening. Experience designing secure solutions for offline/air-gapped networks. Excellent understanding of MOD security policies, NCSC guidance, JSP 440/604, Secure by Design, and the NIST Cybersecurity Framework. Experience supporting security assurance, risk management, and accreditation activities. Strong stakeholder engagement and technical documentation skills. Desirable Defence or Aerospace sector experience. Experience working within classified or high-assurance environments. Incident response and secure network experience.
Aug 08, 2026
Contractor
Security Architect + DV Cleared position + Initial 7 month contract but should be long term + 500 to 555 per day Inside IR35 + Corsham or Erskine based An experienced Security Architect and Subject Matter Expert (SME) is required to support the design, build, and assurance of Backend Platform and endpoint protection and vulnerability management capabilities within secure, offline (air-gapped) environments . The Architect must apply the NIST Cybersecurity Framework and MoD security policies to the backend platform, while supporting the Security and Infrastructure teams in designing and implementing security controls across the infrastructure and end-user endpoints. The role will provide specialist expertise in the delivery of Security controls, AntiVirus and Vulnerability Management platforms in support of a UK Government secure account . The successful candidate will operate within high-assurance environments , ensuring compliance with MOD security policies and national cyber security standards , while engaging directly with stakeholders across customer sites. Key Responsibilities Design and implement endpoint security solutions, including AntiVirus/EDR, vulnerability management, and platform security controls. Deliver secure solutions for air-gapped environments, including patching, signature updates, and secure data transfer. Ensure compliance with MOD, NCSC, JSP and NIST security standards. Develop vulnerability management processes, security assurance activities, and accreditation documentation. Produce HLDs, LLDs, security documentation, SOPs, and penetration testing scope. Collaborate with infrastructure and security teams to deliver secure, compliant solutions. Skills & Experience Proven Security Architect or senior Security SME experience within Defence or other regulated environments. Strong knowledge of endpoint security, EDR, vulnerability management, and platform hardening. Experience designing secure solutions for offline/air-gapped networks. Excellent understanding of MOD security policies, NCSC guidance, JSP 440/604, Secure by Design, and the NIST Cybersecurity Framework. Experience supporting security assurance, risk management, and accreditation activities. Strong stakeholder engagement and technical documentation skills. Desirable Defence or Aerospace sector experience. Experience working within classified or high-assurance environments. Incident response and secure network experience.
Advanced Behaviour Complex Coach (Residential Support Worker) - Children's Residential Home Job Title: Advanced Behaviour Complex Coach (Residential Support Worker) Location: Eastbourne About The Role: We are seeking passionate and resilient Advanced Behaviour Complex Coaches (Residential Support Workers) to join our Children's Residential Homes in Eastbourne. This is a rewarding opportunity to support children and young people with highly complex emotional, behavioural and additional needs, helping them to build safe, stable and ambitious futures. As an Advanced Behaviour Complex Coach, you will play a key role in delivering high quality, therapeutic and trauma informed care within a high risk, complex environment. You will be expected to lead through practice, model exceptional standards on shift and support the wider team through consistency, professionalism and positive role modelling. You will work as part of a high performing residential team delivering child centred care that promotes emotional wellbeing, independence, regulation, life skills and positive behavioural outcomes. Our home is a specialist Residential Children's home supporting young people aged 12 - 16 with complex emotional, behavioural and additional needs, including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self harming behaviours, suicidal ideation and extreme challenging behaviours. The young people are verbal and relatively independent and require calm, resilient and emotionally regulated adults who are able to build trusting relationships, maintain professional boundaries and confidently support young people through complex and high pressure situations. At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development. Our culture is shaped by our core values: We are outstanding We seek to understand We will do whatever it takes We inspect and don't expect We are radically honest We never give up Key Responsibilities: As a Advanced Behaviour Complex Coach you will: Provide safe, consistent and trauma informed care within a high risk, complex environment Support the emotional, physical and psychological wellbeing of children and young people Build positive, professional and therapeutic relationships while maintaining clear boundaries Safeguard and promote welfare in line with legislation, Local Authority guidance and organisational policies Deliver care in line with therapeutic models, PBS plans, risk assessments and individual care plans Model calm, confident and therapeutic responses to challenging and high risk behaviours Support young people to regulate emotions, manage behaviours and develop socially appropriate responses Promote independence, life skills, routines and engagement in education Contribute to meaningful activities, trips, holidays and experiences for young people Work collaboratively with House Leaders, management and wider multidisciplinary teams Support and guide less experienced staff through positive role modelling and consistency on shift Maintain accurate records, daily logs, incident reports and safeguarding documentation Contribute to handovers, team meetings and reflective practice Support the maintenance of a safe, clean and homely environment Administer medication in line with training and policy Work flexibly across different homes within the service where required About You: We are looking for compassionate, resilient and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people. You will have: Experience working with children and young people with complex needs and/or behaviours (strongly preferred) A genuine passion for supporting vulnerable young people Strong communication and relationship building skills Emotional resilience and the ability to remain calm under pressure Confidence working within high risk and fast paced environments The ability to work within professional boundaries A trauma informed and child centred approach Level 3 Diploma in Residential Childcare (preferred) or willingness to complete Flexibility to work shifts including evenings, weekends and bank holidays A commitment to delivering outstanding care and outcomes What We Offer: Competitive enhanced salary package Extensive training and development opportunities Fully funded Level 3 and Level 5 qualifications Performance related bonus scheme Private healthcare 24/7 GP access Gym membership contribution Extensive training and CPD opportunities Leadership mentoring and internal progression pathways Pension scheme Supportive team culture focused on development and wellbeing Working Hours & Shift Patterns: SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role. Day Shifts 1 day on, 2 days off (rolling rota) 07:30am - 10:30pm (15 hour shifts) Waking Night Shifts 2 nights on, 2 nights off (rolling rota) 10:00pm - 08:00am (10 hour shifts) Shift patterns may vary depending on the needs of the home and the young people we support. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. If you are passionate about supporting children and young people with complex needs to achieve positive outcomes and want to join a provider committed to outstanding care, we would love to hear from you. Apply now to become part of the SuperCare team.
Aug 07, 2026
Full time
Advanced Behaviour Complex Coach (Residential Support Worker) - Children's Residential Home Job Title: Advanced Behaviour Complex Coach (Residential Support Worker) Location: Eastbourne About The Role: We are seeking passionate and resilient Advanced Behaviour Complex Coaches (Residential Support Workers) to join our Children's Residential Homes in Eastbourne. This is a rewarding opportunity to support children and young people with highly complex emotional, behavioural and additional needs, helping them to build safe, stable and ambitious futures. As an Advanced Behaviour Complex Coach, you will play a key role in delivering high quality, therapeutic and trauma informed care within a high risk, complex environment. You will be expected to lead through practice, model exceptional standards on shift and support the wider team through consistency, professionalism and positive role modelling. You will work as part of a high performing residential team delivering child centred care that promotes emotional wellbeing, independence, regulation, life skills and positive behavioural outcomes. Our home is a specialist Residential Children's home supporting young people aged 12 - 16 with complex emotional, behavioural and additional needs, including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self harming behaviours, suicidal ideation and extreme challenging behaviours. The young people are verbal and relatively independent and require calm, resilient and emotionally regulated adults who are able to build trusting relationships, maintain professional boundaries and confidently support young people through complex and high pressure situations. At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development. Our culture is shaped by our core values: We are outstanding We seek to understand We will do whatever it takes We inspect and don't expect We are radically honest We never give up Key Responsibilities: As a Advanced Behaviour Complex Coach you will: Provide safe, consistent and trauma informed care within a high risk, complex environment Support the emotional, physical and psychological wellbeing of children and young people Build positive, professional and therapeutic relationships while maintaining clear boundaries Safeguard and promote welfare in line with legislation, Local Authority guidance and organisational policies Deliver care in line with therapeutic models, PBS plans, risk assessments and individual care plans Model calm, confident and therapeutic responses to challenging and high risk behaviours Support young people to regulate emotions, manage behaviours and develop socially appropriate responses Promote independence, life skills, routines and engagement in education Contribute to meaningful activities, trips, holidays and experiences for young people Work collaboratively with House Leaders, management and wider multidisciplinary teams Support and guide less experienced staff through positive role modelling and consistency on shift Maintain accurate records, daily logs, incident reports and safeguarding documentation Contribute to handovers, team meetings and reflective practice Support the maintenance of a safe, clean and homely environment Administer medication in line with training and policy Work flexibly across different homes within the service where required About You: We are looking for compassionate, resilient and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people. You will have: Experience working with children and young people with complex needs and/or behaviours (strongly preferred) A genuine passion for supporting vulnerable young people Strong communication and relationship building skills Emotional resilience and the ability to remain calm under pressure Confidence working within high risk and fast paced environments The ability to work within professional boundaries A trauma informed and child centred approach Level 3 Diploma in Residential Childcare (preferred) or willingness to complete Flexibility to work shifts including evenings, weekends and bank holidays A commitment to delivering outstanding care and outcomes What We Offer: Competitive enhanced salary package Extensive training and development opportunities Fully funded Level 3 and Level 5 qualifications Performance related bonus scheme Private healthcare 24/7 GP access Gym membership contribution Extensive training and CPD opportunities Leadership mentoring and internal progression pathways Pension scheme Supportive team culture focused on development and wellbeing Working Hours & Shift Patterns: SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role. Day Shifts 1 day on, 2 days off (rolling rota) 07:30am - 10:30pm (15 hour shifts) Waking Night Shifts 2 nights on, 2 nights off (rolling rota) 10:00pm - 08:00am (10 hour shifts) Shift patterns may vary depending on the needs of the home and the young people we support. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. If you are passionate about supporting children and young people with complex needs to achieve positive outcomes and want to join a provider committed to outstanding care, we would love to hear from you. Apply now to become part of the SuperCare team.
House Leader - Ofsted Registered Children's Residential Home Job Title: House Leader Location: Eastbourne About The Role: We are seeking experienced and confident Team Leaders to join our Ofsted Registered Children's Residential Homes in Eastbourne. This is a rewarding opportunity to support children and young people with highly complex emotional, behavioural and additional needs, helping them to build safe, stable and ambitious futures. As a House Leader, you will play a key role in leading shifts, maintaining high standards of care and supporting the safe and effective running of the home. This is a high accountability leadership role where you will take responsibility for care delivery, safeguarding responses, team performance and decision making on shift. You will work as part of a high performing residential team delivering child centred, therapeutic and trauma informed care that promotes emotional wellbeing, regulation, independence, life skills and positive behavioural outcomes. Our home is a specialist Residential Children's home supporting young people aged 12 - 16 with complex emotional, behavioural and additional needs, including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self harming behaviours, suicidal ideation and extreme challenging behaviours. The young people are verbal and relatively independent and require calm, resilient and emotionally regulated adults who are able to build trusting relationships, maintain professional boundaries and confidently support young people through complex and high pressure situations. At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development. Our culture is shaped by our core values: We are outstanding We seek to understand We will do whatever it takes We inspect and don't expect We are radically honest We never give up Key Responsibilities: As a House Leader you will: Lead shifts and take accountability for the safe, consistent and effective running of the home during your shift Be responsible for safeguarding responses, incident management and decision making on shift Provide leadership, direction and support to Advanced Behaviour Complex Coaches and wider staff teams Ensure care plans, PBS strategies, risk assessments and therapeutic approaches are implemented consistently Maintain high standards of care delivery, professionalism and accountability across the home Promote a calm, structured and therapeutic environment for young people Support young people to regulate emotions, manage behaviours and achieve positive outcomes Maintain accurate records, daily logs, incident reports and safeguarding documentation Deliver clear and effective handovers and contribute to reflective practice Support the induction, coaching and development of less experienced staff Work collaboratively with management, families, social workers and external professionals Maintain a safe, clean and well run home environment Administer medication and oversee health and safety compliance on shift Work flexibly across different homes within the service where required About You: We are looking for strong practice leaders who combine accountability, resilience and compassion for young people. You will have: Experience working within residential childcare Experience supporting or leading staff on shift Level 3 Diploma in Residential Childcare or equivalent (essential) A genuine passion for supporting vulnerable young people Strong communication and leadership skills Emotional resilience and the ability to remain calm under pressure The ability to confidently manage high risk and challenging situations The ability to maintain professional boundaries and hold others accountable A trauma informed and child centred approach Willingness to work towards Level 5 Diploma in Leadership and Management (desirable) Flexibility to work shifts including evenings, weekends and bank holidays A commitment to delivering outstanding care and outcomes What We Offer: Competitive salary package Extensive training and development opportunities Fully funded Level 3 and Level 5 qualifications Performance related bonus scheme Private healthcare 24/7 GP access Gym membership contribution Extensive training and CPD opportunities Leadership mentoring and internal progression pathways into Deputy Manager and above Pension scheme Supportive team culture focused on development and wellbeing Working Hours & Shift Patterns: SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role. Day Shifts 1 day on, 2 days off (rolling rota) 07:30am - 10:30pm (15 hour shifts) Waking Night Shifts 2 nights on, 2 nights off (rolling rota) 10:00pm - 08:00am (10 hour shifts) Shift patterns may vary depending on the needs of the home and the young people we support. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. If you are passionate about supporting children and young people with complex needs to achieve positive outcomes and want to join a provider committed to outstanding care, we would love to hear from you. Apply now to become part of the SuperCare team.
Aug 07, 2026
Full time
House Leader - Ofsted Registered Children's Residential Home Job Title: House Leader Location: Eastbourne About The Role: We are seeking experienced and confident Team Leaders to join our Ofsted Registered Children's Residential Homes in Eastbourne. This is a rewarding opportunity to support children and young people with highly complex emotional, behavioural and additional needs, helping them to build safe, stable and ambitious futures. As a House Leader, you will play a key role in leading shifts, maintaining high standards of care and supporting the safe and effective running of the home. This is a high accountability leadership role where you will take responsibility for care delivery, safeguarding responses, team performance and decision making on shift. You will work as part of a high performing residential team delivering child centred, therapeutic and trauma informed care that promotes emotional wellbeing, regulation, independence, life skills and positive behavioural outcomes. Our home is a specialist Residential Children's home supporting young people aged 12 - 16 with complex emotional, behavioural and additional needs, including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self harming behaviours, suicidal ideation and extreme challenging behaviours. The young people are verbal and relatively independent and require calm, resilient and emotionally regulated adults who are able to build trusting relationships, maintain professional boundaries and confidently support young people through complex and high pressure situations. At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development. Our culture is shaped by our core values: We are outstanding We seek to understand We will do whatever it takes We inspect and don't expect We are radically honest We never give up Key Responsibilities: As a House Leader you will: Lead shifts and take accountability for the safe, consistent and effective running of the home during your shift Be responsible for safeguarding responses, incident management and decision making on shift Provide leadership, direction and support to Advanced Behaviour Complex Coaches and wider staff teams Ensure care plans, PBS strategies, risk assessments and therapeutic approaches are implemented consistently Maintain high standards of care delivery, professionalism and accountability across the home Promote a calm, structured and therapeutic environment for young people Support young people to regulate emotions, manage behaviours and achieve positive outcomes Maintain accurate records, daily logs, incident reports and safeguarding documentation Deliver clear and effective handovers and contribute to reflective practice Support the induction, coaching and development of less experienced staff Work collaboratively with management, families, social workers and external professionals Maintain a safe, clean and well run home environment Administer medication and oversee health and safety compliance on shift Work flexibly across different homes within the service where required About You: We are looking for strong practice leaders who combine accountability, resilience and compassion for young people. You will have: Experience working within residential childcare Experience supporting or leading staff on shift Level 3 Diploma in Residential Childcare or equivalent (essential) A genuine passion for supporting vulnerable young people Strong communication and leadership skills Emotional resilience and the ability to remain calm under pressure The ability to confidently manage high risk and challenging situations The ability to maintain professional boundaries and hold others accountable A trauma informed and child centred approach Willingness to work towards Level 5 Diploma in Leadership and Management (desirable) Flexibility to work shifts including evenings, weekends and bank holidays A commitment to delivering outstanding care and outcomes What We Offer: Competitive salary package Extensive training and development opportunities Fully funded Level 3 and Level 5 qualifications Performance related bonus scheme Private healthcare 24/7 GP access Gym membership contribution Extensive training and CPD opportunities Leadership mentoring and internal progression pathways into Deputy Manager and above Pension scheme Supportive team culture focused on development and wellbeing Working Hours & Shift Patterns: SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role. Day Shifts 1 day on, 2 days off (rolling rota) 07:30am - 10:30pm (15 hour shifts) Waking Night Shifts 2 nights on, 2 nights off (rolling rota) 10:00pm - 08:00am (10 hour shifts) Shift patterns may vary depending on the needs of the home and the young people we support. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. If you are passionate about supporting children and young people with complex needs to achieve positive outcomes and want to join a provider committed to outstanding care, we would love to hear from you. Apply now to become part of the SuperCare team.
Security Architect + DV Cleared position + Initial 7 month contract but should be long term + £500 to £555 per day Inside IR35 + Corsham or Erskine based An experienced Security Architect and Subject Matter Expert (SME) is required to support the design, build, and assurance of Backend Platform and endpoint protection and vulnerability management capabilities within secure, offline (air-gapped) environments . The Architect must apply the NIST Cybersecurity Framework and MoD security policies to the Back End platform, while supporting the Security and Infrastructure teams in designing and implementing security controls across the infrastructure and end-user endpoints. The role will provide specialist expertise in the delivery of Security controls, AntiVirus and Vulnerability Management platforms in support of a UK Government secure account . The successful candidate will operate within high-assurance environments , ensuring compliance with MOD security policies and national cyber security standards , while engaging directly with stakeholders across customer sites. Key Responsibilities Design and implement endpoint security solutions, including AntiVirus/EDR, vulnerability management, and platform security controls. Deliver secure solutions for air-gapped environments, including patching, signature updates, and secure data transfer. Ensure compliance with MOD, NCSC, JSP and NIST security standards. Develop vulnerability management processes, security assurance activities, and accreditation documentation. Produce HLDs, LLDs, security documentation, SOPs, and penetration testing scope. Collaborate with infrastructure and security teams to deliver secure, compliant solutions. Skills & Experience Proven Security Architect or senior Security SME experience within Defence or other regulated environments. Strong knowledge of endpoint security, EDR, vulnerability management, and platform hardening. Experience designing secure solutions for offline/air-gapped networks. Excellent understanding of MOD security policies, NCSC guidance, JSP 440/604, Secure by Design, and the NIST Cybersecurity Framework. Experience supporting security assurance, risk management, and accreditation activities. Strong stakeholder engagement and technical documentation skills. Desirable Defence or Aerospace sector experience. Experience working within classified or high-assurance environments. Incident response and secure network experience.
Aug 07, 2026
Contractor
Security Architect + DV Cleared position + Initial 7 month contract but should be long term + £500 to £555 per day Inside IR35 + Corsham or Erskine based An experienced Security Architect and Subject Matter Expert (SME) is required to support the design, build, and assurance of Backend Platform and endpoint protection and vulnerability management capabilities within secure, offline (air-gapped) environments . The Architect must apply the NIST Cybersecurity Framework and MoD security policies to the Back End platform, while supporting the Security and Infrastructure teams in designing and implementing security controls across the infrastructure and end-user endpoints. The role will provide specialist expertise in the delivery of Security controls, AntiVirus and Vulnerability Management platforms in support of a UK Government secure account . The successful candidate will operate within high-assurance environments , ensuring compliance with MOD security policies and national cyber security standards , while engaging directly with stakeholders across customer sites. Key Responsibilities Design and implement endpoint security solutions, including AntiVirus/EDR, vulnerability management, and platform security controls. Deliver secure solutions for air-gapped environments, including patching, signature updates, and secure data transfer. Ensure compliance with MOD, NCSC, JSP and NIST security standards. Develop vulnerability management processes, security assurance activities, and accreditation documentation. Produce HLDs, LLDs, security documentation, SOPs, and penetration testing scope. Collaborate with infrastructure and security teams to deliver secure, compliant solutions. Skills & Experience Proven Security Architect or senior Security SME experience within Defence or other regulated environments. Strong knowledge of endpoint security, EDR, vulnerability management, and platform hardening. Experience designing secure solutions for offline/air-gapped networks. Excellent understanding of MOD security policies, NCSC guidance, JSP 440/604, Secure by Design, and the NIST Cybersecurity Framework. Experience supporting security assurance, risk management, and accreditation activities. Strong stakeholder engagement and technical documentation skills. Desirable Defence or Aerospace sector experience. Experience working within classified or high-assurance environments. Incident response and secure network experience.
