1216 jobs found

Estate Agent Senior Sales Negotiator Offered with an impressive basic salary of £30,000 plus a £2,400 car allowance you will paid straight off of the current office pipeline of £80,000 in an office that is predicted to achieve £200,000 with very realistic on target earnings of £40,000 to £45,000. Do you want to work every other Saturday? Are you feeling unsettled or undervalued within your current position and just fed up with all the false promises? Estate Agent Senior Sales Negotiator Are you an outstanding Estate Agent with the business acumen and charisma to become the most dominant Estate Agent in town? An established and ambitious independent Estate Agency are looking for a multi skilled Estate Agent with strong selling and closing skills. Estate Agent Senior Sales Negotiator This well established and forward thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through sales and to enhance still further the reputation of the company for quality and performance. Estate Agent Senior Sales Negotiator Interview applicants in a structured fashion, identifying needs and business opportunities. Contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. Negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. Co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. Integrate into a team environment and to provide support to your colleagues and Branch Manager. Ensure that service standards laid down by the company are met. Achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. Project a professional image to the public and work colleagues. Estate Agent Senior Sales Negotiator Basic salary £30,000 plus £2,400 car allowance. On target earnings of £40,000 to £45,000. Working every other Saturday. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

The Role As a Customer Service Advisor, you'll be the voice of - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid : Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across European and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and a nother language (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Careers. Have a good trip, and see you soon!

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you passionate about delivering exceptional customer service and building lasting client relationships? We're looking for a Client Success Advisor to join our clients growing team. As the first point of contact for clients, you'll play a vital role in ensuring every interaction is professional, positive, and solution-focused. In this role, you'll manage incoming support requests, coordinate service tickets, keep clients informed throughout the resolution process, and work closely with technical teams to deliver an outstanding customer experience. You'll also maintain accurate records, monitor service performance, and contribute to continuous improvements across the business. We're looking for someone with excellent communication and organisational skills, a proactive attitude, and the ability to thrive in a fast-paced environment. Previous experience in a customer service role is essential, and a good understanding of basic IT. What you'll bring: Outstanding customer service and communication skills Strong organisational and problem-solving abilities A positive, resilient, and team-focused approach Confidence managing multiple priorities Experience using CRM or service management systems (desirable)

Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 14th September 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What are the responsibilities of this role?: Deliver clear, accurate, and timely information to customers about their investment shares and account details. Support customers in accessing their accounts and navigating their investment portfolios with confidence. Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience. Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust. Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks. What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Experience in banking, financial services, insurance or lending is highly desirable About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

National Account Manager South West (Field-Based) Competitive Basic Salary + Car Allowance + Bonus + Benefits Are you a strategic Account Manager with experience in foodservice, hospitality, wholesale or food supply? We're recruiting for an exciting National Account Manager opportunity with a well-established and growing organisation that supports some of the UK's leading hospitality and catering businesses. This is not a desk-based account management role. You'll be out with customers, building strong relationships, understanding their business, identifying opportunities and becoming a trusted commercial partner. You'll inherit a large, established national account portfolio, giving you the opportunity to focus on developing existing relationships rather than chasing new business. The Role You'll manage a portfolio of major multi-site customers, working closely with senior stakeholders to ensure they receive exceptional service while identifying opportunities to increase value, improve efficiencies and strengthen long-term partnerships. This is a highly visible role where you'll spend your time visiting customers, leading business reviews and collaborating with internal teams to deliver outstanding account management. What You'll Be Doing Managing and developing a portfolio of large national and multi-site accounts. Building relationships with senior decision-makers across customer businesses. Conducting regular customer visits and business reviews. Identifying commercial opportunities to grow existing accounts. Working closely with internal teams and supplier partners to deliver exceptional service. Supporting customer retention through proactive account management. Acting as a trusted advisor and becoming an extension of your customers' businesses. About You We're looking for someone who genuinely enjoys relationship management and thrives on helping customers succeed. You'll ideally have: Experience as a National Account Manager, Key Account Manager or Strategic Account Manager. A background within foodservice, hospitality, wholesale or food supply is essential. Experience managing large, complex or multi-site customer accounts. Strong commercial awareness and the ability to spot growth opportunities. Excellent relationship-building and stakeholder management skills. A consultative approach with confidence presenting to senior decision-makers. The willingness to travel nationally as this is a field-based role. What's On Offer? Competitive basic salary Car allowance Bonus scheme Home-based, field-focused role with autonomy Existing portfolio of established national accounts Genuine opportunity to make an impact within a growing business Long-term career progression If you're passionate about building long-term customer relationships and have experience within the foodservice, hospitality or wholesale sector, we'd love to hear from you. Apply today for a confidential conversation.

Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.

Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your responsibilities will include: Engaging with customers via phone, email, and chat, providing them with expert advice and support Resolving queries and issues with professionalism and a smile Building strong relationships with clients to understand their needs better Collaborating with team members to improve processes and enhance customer experience Keeping up-to-date with our products and services to provide accurate information What We're Looking For: We want someone who is: Customer-focused: You genuinely enjoy helping people and thrive in a fast-paced environment. Communicative: You have excellent verbal and written communication skills, making it easy for customers to understand. Problem-solver: You can think on your feet and find solutions quickly, turning challenges into opportunities. Team player: You work well with others and contribute positively to a team atmosphere. Adaptable: You embrace change and are eager to learn new things in the ever-evolving financial landscape. What's In It For You? Competitive salary and benefits package Opportunities for professional development and growth within the company A friendly and supportive team culture Modern office environment located in a prime location Regular team-building activities and events Excited to Join Us? If you're ready to take the next step in your career and be part of a company that values its employees, we'd love to hear from you! Apply today and let's create a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Design Manager 6 Months - Contract Warwick (2 days a week on site) Are you passionate about transforming customer experiences? Do you have a knack for leading service design initiatives within the utilities sector? Our client is seeking a Service Design Manager to spearhead their customer experience transformation agenda. This is your chance to make a significant impact in a role that combines creativity, strategy, and leadership! About the Role: As the Service Design Manager, you will be accountable for embedding service design as a strategic capability across the organisation. You will own the service design approach, standards, and roadmap, translating customer insights into tangible, prioritised service improvements throughout the entire customer lifecycle. Key Responsibilities: Service Design Strategy: Own and enhance the service design framework, including standards, methods, and governance routes. Customer Journey Leadership: Lead the optimisation of priority customer journeys and identify opportunities for improvement. Cross-Functional Collaboration: Work with various teams such as Digital, Data, and Operations to ensure service design activities translate into actionable improvements. Stakeholder Influence: Act as a trusted advisor to senior leaders, presenting insights and recommendations based on evidence and customer needs. Capability Building: Develop training materials and coaching support to build service design maturity across the organisation. What You Bring: Experience: Significant experience leading service design or customer experience transformation within a complex organisation. Skills: Strong ability to map complex customer journeys and translate insights into practical service improvements. Leadership: Proven track record of leading cross-functional design activities and influencing senior stakeholders. Knowledge: Deep understanding of human-centred design, design thinking, and inclusive design principles. Desirable Qualifications: Experience in the utilities or regulated industries. Familiarity with tools like Figma, Miro, and Jira. Professional accreditation in service design or related disciplines. Why Join Us? Impact: Play a pivotal role in shaping the future of customer experience in the utilities sector. Growth: Opportunity to build and lead a team while enhancing your own skills. Collaboration: Work in a dynamic environment with cross-functional teams dedicated to continuous improvement. Innovation: Be part of a culture that champions human-centred design and evidence-based decision-making. If you're ready to take on a challenging yet rewarding role and lead transformative service design initiatives, we want to hear from you! Apply today and be part of our client's exciting journey to enhance customer experiences! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Customer Success Team Leader Location: Hatfield, Hertfordshire Salary: Up to £40,000 Hours: Monday to Friday, 7:30am to 4:30pm Office Based: 5 days per week Lead. Inspire. Deliver. Are you an experienced Customer Service Team Leader looking for your next challenge? Do you thrive in a fast paced environment where no two days are the same? Are you passionate about developing people, improving processes and delivering an exceptional customer experience? Our client who is in the construction industry, is looking for an ambitious Customer Success Team Leader to join their growing business. Reporting directly to the Head of Operations, you will play a key role in leading a busy customer success team while remaining hands on in the day to day operation. About the Role This is not a role where you sit behind a desk managing from a distance. You'll be working alongside your team of five, leading by example and supporting customers while ensuring the department runs efficiently. You'll oversee your own customer region, deal with customer enquiries, quotations, order processing, invoicing and delivery queries while coaching and developing your team to deliver an outstanding customer experience. Working closely with Sales, Warehouse and Supply Chain, you'll ensure customer orders are delivered accurately and on time while driving continuous improvement across the department. Key Responsibilities Lead, motivate and develop a team of five Customer Success Advisors. Manage day to day customer service operations. Lead by example and remain actively involved in the team's workload. Monitor team performance through KPIs and service levels. Conduct one to ones, performance reviews and coaching sessions. Support recruitment, onboarding and training of new team members. Manage performance, attendance and employee development. Process customer orders, quotations and invoicing. Resolve customer issues quickly and professionally. Liaise with Warehouse and Supply Chain to ensure orders are delivered on time and in full. Identify opportunities to improve customer service and operational efficiency. About You: We're looking for someone who enjoys being part of the team and isn't afraid to roll their sleeves up. You'll have previous experience leading a customer service team within a busy environment and be confident managing performance, coaching colleagues and making decisions under pressure. Ideally you'll have experience within construction, or another technical product environment. You'll Have Previous experience leading a customer service team. Experience managing KPIs and team performance. Strong leadership and coaching skills. Excellent communication and problem solving abilities. The ability to prioritise in a fast paced environment. A proactive and organised approach. Strong IT skills, including Microsoft Office and ERP or order management systems. A commercial mindset with a focus on delivering exceptional customer service. What's on Offer Salary up to £40,000 Monday to Friday, 7:30am to 4:30pm 25 days annual leave plus Bank Holidays Christmas shutdown from Christmas Eve until the first working day in January, days allocated out of your annual leave Workplace pension Genuine opportunity to shape and develop a growing customer success team Join a successful and expanding business with ambitious growth plans Why Join? My client has built an outstanding reputation throughout the UK and Europe. The business prides itself on its people, customer experience and collaborative culture, making this an exciting opportunity for someone looking to make a real impact within a growing organisation. If you're a motivated leader who enjoys developing people, improving customer service and working as part of a close knit team, we'd love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.

Search is delighted to be partnering with a well-established international organisation to recruit a Customer Account Advisor to join their operations team in Montrose. Montrose Hybrid Working What's on Offer? Competitive salary and benefits package Hybrid working once fully trained ( 2-3 days working from home ) Early finish every Friday Supportive and collaborative team environment Ongoing training and development opportunities Varied and rewarding role within a global organisation The Role This is a fantastic opportunity for an experienced administrator or customer service professional who thrives in a fast-paced environment and enjoys delivering exceptional customer support while managing key operational processes. Key Responsibilities Coordinate and administer schedules Manage customer enquiries via email and telephone Prepare, check and distribute documentation accurately and on time Investigate and resolve operational issues, escalating where required Process requests and maintain accurate records Support customers with system and process queries Monitor service levels and produce reports Assist with system testing and continuous improvement activities Provide cover and support across the wider team when required About You Previous experience within an administration, coordination, customer service or account support role Strong organisational skills and attention to detail Excellent communication and relationship-building abilities Confident managing multiple priorities and deadlines Proficient in Microsoft Office applications Proactive, adaptable and customer-focused Desirable Familiarity with CRM or workflow management systems Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience. This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Overseeing the daily operation of the Service Reception. Providing a professional service to customers in person and over the telephone. Scheduling vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures and recording customer requirements. Keeping customers informed throughout the repair process. Obtaining approval for additional repair work where required. Coordinating vehicle collections, deliveries and handovers. Explaining completed work and advising customers on future maintenance requirements. Reviewing vehicle service histories and identifying maintenance and upselling opportunities. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience working within automotive industry. Background in leading, coaching or supporting a team. Excellent customer service and communication skills. Strong organisational skills with excellent attention to detail. Good IT and administrative skills. Full UK driving licence. Working Pattern: Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays: 7:00am - 1:00pm What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Mercedes-Benz manufacturer training and ongoing professional development This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Automotive Workshop Receptionist Location: Skelmersdale Salary: £27,000 per annum Hours: Full-time, 40 hours per week Working Hours: Monday to Friday, 8:00am 4:30pm We are looking for a friendly, organised, and professional Automotive Workshop Receptionist to join the autocentre based in Skelmersdale. This is a fantastic opportunity for someone who enjoys providing excellent customer service and thrives in a fast-paced workshop environment. Key Responsibilities Welcoming customers and providing a professional first point of contact. Booking vehicles in for servicing, repairs, and MOTs. Managing incoming telephone calls and responding to customer enquiries. Liaising with technicians and the workshop team to keep customers updated on vehicle progress. Preparing job cards, invoices, and maintaining accurate customer records. Processing payments and handling daily administrative tasks. Ensuring the reception area is clean, organised, and welcoming. What We're Looking For Previous reception, administration, or customer service experience (automotive experience is desirable but not essential). Excellent communication and interpersonal skills. Strong organisational skills with the ability to multitask. Good IT skills and confidence using computer systems. A positive attitude and a professional approach to customer service. The ability to work effectively as part of a team. What We Offer Competitive salary of £27,000 per year. Monday to Friday working hours no weekends. 40-hour working week (8:00am 4:30pm). Friendly and supportive working environment. Opportunities for training and career development. If you're organised, customer-focused, and looking to build your career within the automotive industry, we'd love to hear from you. Please click and apply.

An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.5 per week Monday to Friday, 8:00am - 6:00pm. 1 in 4 Saturdays, 7:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

French Speaking Contact Centre Advisor Salary: 28,957 per annum + monthly financial incentives including lunch card worth 2,772 per annum and an impressive range of premium benefits Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday . Prime Central London location Luxury Hospitality Brand High-End Clientele Are you a fluent French speaker with a passion for delivering exceptional service? Join a world-renowned luxury hospitality business , trusted by high?net?worth individuals across the globe, as a French Speaking Contact Centre Advisor within their corporate contact centre team. This is your chance to represent a prestigious brand known for excellence, personal service, and unforgettable guest experiences. Why You'll Love This Role As a French Speaking Contact Centre Advisor, you'll be part of a high-performing team dedicated to supporting clients with bookings and bespoke enquiries. Working in a professional, fast-paced contact centre environment , you'll be the first point of contact for VIP clients seeking a seamless, luxury hospitality experiences. What You'll Be Doing Every day brings something new. In this role, you will: Handle incoming telephone and email enquiries from clients Process bookings accurately while delivering exceptional service tailored to client needs Provide expert knowledge and guidance to clients Liaise with internal departments to manage special requests and ensure a flawless client journey Work in a fast-paced, dynamic contact centre environment where multitasking and prioritisation are key Embody the brand's core values Who we're looking for A native French speaker or fluent in French, both written and verbal You must also be fluent in written and verbal English Have the ability to deliver exceptional service with warmth, charm, and professionalism Can thrive in a high-performance contact centre environment Be adaptable, organised, and passionate about providing luxury client experiences Ideally you should be used to working for a luxury brand with high net worth individuals Apply today and become part of something exceptional. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.