Assistant Brand Manager (Marketing) Sport & Lifestyle Products Full-time based in Hertfordshire On-Site Recruiting on behalf of our client We're supporting a high-growth consumer brand in the sport and performance sector to appoint an ambitious Assistant Brand Manager . This is an exciting opportunity for a commercially minded marketer who loves sport, lifestyle products and bringing innovative ideas to life across brand, product and trade marketing channels. Working closely with Product Development, Sales, Digital, E-commerce and external creative partners, you'll help deliver brand strategies, product launches and integrated campaigns that engage consumers and energise retail partners. This role suits someone ready to step up, broaden their marketing capability and grow into a future Brand Manager. What You'll Be Doing Brand & Trade Marketing Support annual brand and trade marketing plans. Help execute strategies that grow awareness, market share and commercial performance. Maintain consistent brand identity across all touchpoints. Monitor competitor activity and emerging trends in sport, lifestyle and performance categories. Product Launch & Portfolio Support Assist with planning and executing new product launches and rate-of-sale initiatives. Coordinate timelines and collaborate with cross-functional teams. Support packaging development, product claims, technical information and marketing assets. Maintain product information and contribute to lifecycle management. Consumer & Market Insights Analyse consumer behaviour, player feedback, market trends and category performance. Translate insights into actionable recommendations. Identify opportunities to improve product positioning and engagement. Marketing Campaigns & Content Support integrated campaigns across digital, social, retail, events and partnerships. Work with creative agencies and internal teams to deliver compelling storytelling. Assist with campaign briefs, promotional materials and sales support tools. Track campaign performance and recommend optimisation. Commercial & Sales Support Partner with Sales and E-commerce teams on commercial initiatives. Prepare presentations, sell-in materials and retailer marketing plans. Track product performance, sales data and promotional effectiveness. Help activate strong in-store and retailer online marketing plans. Budget & Reporting Monitor marketing spend and maintain tracking processes. Prepare reports covering sales trends, campaign metrics and brand KPIs. Contribute to monthly and quarterly business reviews. What You'll Bring Essential: 2-3 years' experience in brand, product or trade marketing. Strong analytical and data interpretation skills. Excellent communication and presentation abilities. Highly organised with strong project management capability. Proficient in Excel and PowerPoint. Degree in Marketing, Business, Sports Management or related field. Desirable: Experience in sports performance products, fitness, nutrition, apparel or consumer goods. Understanding of player marketing, sponsorships or influencer programmes. Experience using analytics and market research platforms. Passion for sport, health, performance or lifestyle products. Who You Are Curious, commercially aware and passionate about understanding consumers. You thrive in a fast-paced environment, enjoy collaborating with multiple teams and get excited about seeing products come alive at retail and across digital channels. You're eager to grow, learn and develop into a future Brand Manager. Pay: £35,000.00-£45,000.00 per year Work Location: In person
Aug 14, 2026
Full time
Assistant Brand Manager (Marketing) Sport & Lifestyle Products Full-time based in Hertfordshire On-Site Recruiting on behalf of our client We're supporting a high-growth consumer brand in the sport and performance sector to appoint an ambitious Assistant Brand Manager . This is an exciting opportunity for a commercially minded marketer who loves sport, lifestyle products and bringing innovative ideas to life across brand, product and trade marketing channels. Working closely with Product Development, Sales, Digital, E-commerce and external creative partners, you'll help deliver brand strategies, product launches and integrated campaigns that engage consumers and energise retail partners. This role suits someone ready to step up, broaden their marketing capability and grow into a future Brand Manager. What You'll Be Doing Brand & Trade Marketing Support annual brand and trade marketing plans. Help execute strategies that grow awareness, market share and commercial performance. Maintain consistent brand identity across all touchpoints. Monitor competitor activity and emerging trends in sport, lifestyle and performance categories. Product Launch & Portfolio Support Assist with planning and executing new product launches and rate-of-sale initiatives. Coordinate timelines and collaborate with cross-functional teams. Support packaging development, product claims, technical information and marketing assets. Maintain product information and contribute to lifecycle management. Consumer & Market Insights Analyse consumer behaviour, player feedback, market trends and category performance. Translate insights into actionable recommendations. Identify opportunities to improve product positioning and engagement. Marketing Campaigns & Content Support integrated campaigns across digital, social, retail, events and partnerships. Work with creative agencies and internal teams to deliver compelling storytelling. Assist with campaign briefs, promotional materials and sales support tools. Track campaign performance and recommend optimisation. Commercial & Sales Support Partner with Sales and E-commerce teams on commercial initiatives. Prepare presentations, sell-in materials and retailer marketing plans. Track product performance, sales data and promotional effectiveness. Help activate strong in-store and retailer online marketing plans. Budget & Reporting Monitor marketing spend and maintain tracking processes. Prepare reports covering sales trends, campaign metrics and brand KPIs. Contribute to monthly and quarterly business reviews. What You'll Bring Essential: 2-3 years' experience in brand, product or trade marketing. Strong analytical and data interpretation skills. Excellent communication and presentation abilities. Highly organised with strong project management capability. Proficient in Excel and PowerPoint. Degree in Marketing, Business, Sports Management or related field. Desirable: Experience in sports performance products, fitness, nutrition, apparel or consumer goods. Understanding of player marketing, sponsorships or influencer programmes. Experience using analytics and market research platforms. Passion for sport, health, performance or lifestyle products. Who You Are Curious, commercially aware and passionate about understanding consumers. You thrive in a fast-paced environment, enjoy collaborating with multiple teams and get excited about seeing products come alive at retail and across digital channels. You're eager to grow, learn and develop into a future Brand Manager. Pay: £35,000.00-£45,000.00 per year Work Location: In person
Digital Marketing Executive An excellent opportunity for a creative and detail-focused Digital Marketing Executive to join an in-house marketing team, supporting CRM, email, SMS and app push notification campaigns for a growing ecommerce business. If you've also worked in the following roles, we'd also like to hear from you: Marketing Executive, Email Marketing Executive, CRM Executive, CRM Marketing Executive, Campaign Executive, Digital Campaign Executive, Ecommerce Marketing Executive, Content Executive, Marketing Assistant This role is known internally as a CRM / Email Marketing Executive SALARY: £28,000 - £35,000 per annum (depending on experience) + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: 9:00am-5:30pm, Monday to Friday JOB OVERVIEW As the Digital Marketing Executive you will join an in-house CRM team supporting targeted customer campaigns across email, SMS and app push notifications. The Digital Marketing Executive will help optimise a growing customer database, improve campaign performance and support sales, conversions and customer interactions across key marketing channels. This Digital Marketing Executive role would suit someone with strong attention to detail, creative ideas, good copywriting skills and an interest in digital marketing, ecommerce and customer behaviour. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Digital Marketing Executive include: Prepare Campaigns: Create and prepare emails for distribution while actively managing the customer database Create Content: Produce engaging, accurate and purposeful campaign content for the target audience Plan Promotions: Support relevant exposure for brands, promotions, offers, events and campaign activity Develop App Campaigns: Assist with app campaigns while monitoring performance and return on investment Analyse Results: Review previous campaigns and identify trends in processes, messaging and user behaviour Monitor Customer Journeys: Track the performance of customer journeys and database segmentation Maintain Dashboards: Set up and maintain dashboards to measure key performance indicators and marketing metrics CANDIDATE REQUIREMENTS Motivated, positive and energetic, with pride in producing accurate, detailed work Interest in digital marketing and a desire to develop knowledge in this area Good level of design ability and creativity Ability to write engaging campaign copy Able to work effectively as part of a team and independently Confident contributing ideas and opinions during marketing discussions Strong organisation skills with the ability to manage and plan workload effectively Ability to write or understand HTML and CSS is preferred but not essential Previous experience of Google Analytics and/or email marketing is beneficial but not essential, as training is provided Marketing-related degree or similar qualification is preferred but not essential Previous marketing or ecommerce background would be preferable but is not essential Confident communicator who can explain ideas to colleagues and stakeholders Flexible and able to work in a fast-paced, changing business environment Forward-thinking, with confidence to communicate potential hurdles to the team and other departments HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14983 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scarborough, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Aug 13, 2026
Full time
Digital Marketing Executive An excellent opportunity for a creative and detail-focused Digital Marketing Executive to join an in-house marketing team, supporting CRM, email, SMS and app push notification campaigns for a growing ecommerce business. If you've also worked in the following roles, we'd also like to hear from you: Marketing Executive, Email Marketing Executive, CRM Executive, CRM Marketing Executive, Campaign Executive, Digital Campaign Executive, Ecommerce Marketing Executive, Content Executive, Marketing Assistant This role is known internally as a CRM / Email Marketing Executive SALARY: £28,000 - £35,000 per annum (depending on experience) + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: 9:00am-5:30pm, Monday to Friday JOB OVERVIEW As the Digital Marketing Executive you will join an in-house CRM team supporting targeted customer campaigns across email, SMS and app push notifications. The Digital Marketing Executive will help optimise a growing customer database, improve campaign performance and support sales, conversions and customer interactions across key marketing channels. This Digital Marketing Executive role would suit someone with strong attention to detail, creative ideas, good copywriting skills and an interest in digital marketing, ecommerce and customer behaviour. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Digital Marketing Executive include: Prepare Campaigns: Create and prepare emails for distribution while actively managing the customer database Create Content: Produce engaging, accurate and purposeful campaign content for the target audience Plan Promotions: Support relevant exposure for brands, promotions, offers, events and campaign activity Develop App Campaigns: Assist with app campaigns while monitoring performance and return on investment Analyse Results: Review previous campaigns and identify trends in processes, messaging and user behaviour Monitor Customer Journeys: Track the performance of customer journeys and database segmentation Maintain Dashboards: Set up and maintain dashboards to measure key performance indicators and marketing metrics CANDIDATE REQUIREMENTS Motivated, positive and energetic, with pride in producing accurate, detailed work Interest in digital marketing and a desire to develop knowledge in this area Good level of design ability and creativity Ability to write engaging campaign copy Able to work effectively as part of a team and independently Confident contributing ideas and opinions during marketing discussions Strong organisation skills with the ability to manage and plan workload effectively Ability to write or understand HTML and CSS is preferred but not essential Previous experience of Google Analytics and/or email marketing is beneficial but not essential, as training is provided Marketing-related degree or similar qualification is preferred but not essential Previous marketing or ecommerce background would be preferable but is not essential Confident communicator who can explain ideas to colleagues and stakeholders Flexible and able to work in a fast-paced, changing business environment Forward-thinking, with confidence to communicate potential hurdles to the team and other departments HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14983 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scarborough, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Ecommerce Content & Social Commerce Executive (D2C & TikTok Shop) Location: Woking/ Hybrid 3 days office 2 days WFH. Salary: 35,000- 43,000 DOE + bonus + excellent benefits. About the Company My client is a global consumer goods business with an innovative portfolio of leading products across home appliances and stunning lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Now looking to hire an Ecommerce Content & Social Commerce Exec to support the content strategy, merchandising, optimization and social commerce growth agenda across the D2C websites and TikTok Shop . This role will focus on enhancing product discoverability, improving customer engagement and supporting revenue growth through best-in-class content, creator collaboration and optimisation initiatives. Key Responsibilities Website Content & Optimisation Content Strategy & Merchandising Merchandise homepage, seasonal pages, campaign pages and category pages. Upload and maintain content within Salesforce Commerce Cloud (SFCC). Identify opportunities to improve customer journeys and content engagement. SEO & Product Optimisation Conduct keyword research and competitor analysis. Develop product page optimisation recommendations. Content Quality & Experience Conduct regular website audits to assess content quality and consistency. Recommend enhancements to improve conversion and customer experience. Ensure all content aligns with brand guidelines and ecommerce best practice. Affiliate Agency Management Act as key operational contact for affiliate agency. Support affiliate campaigns through content sharing and voucher code setup. Performance Marketing Support Collate creative assets and campaign messaging for paid media. Support campaign planning with insight-led recommendations. Manage Google Merchant Centre to support Google Shopping campaigns Review & Advocacy Programmes Support review generation initiatives and advocacy campaigns. Partner with review platforms and consumer communities to increase authentic customer content and ratings. TikTok Shop & Social Commerce Content & Listing Optimisation Working with agency, own optimisation of product listings in TikTok Seller Centre. Conduct keyword research and implement listing improvements. Develop content strategies that improve discovery, engagement, and conversion. Work alongside agency partners to implement pricing recommendations, flash offers and promotional activities. Affiliate & Creator Programme Work with agency partner to develop affiliate relationships Identify content opportunities, campaign hooks and creator concepts. Support creator sampling programmes and track product seeding activities. Support creator communications, incentive programmes, campaign & live briefing materials. Reporting & Insights Share competitor, creator and social commerce insights with the wider business. Skills & Experience Experience in e-commerce, digital marketing, social commerce or a similar role. Experience updating website content using a CMS or e-commerce platform. Good understanding of e-commerce and the online customer journey. Experience supporting influencer, creator or product sampling campaigns is beneficial. TikTok Shop experience is an advantage but not essential. Strong organisation and attention to detail. Good communication and teamwork skills. Comfortable using Excel/spreadsheets and basic reporting. Proactive, willing to learn and interested in e-commerce and social media trends. Benefits Competitive salary + annual bonus 35 hours per week 9.00 to 17.00 Hybrid 3 days in the office 2 WFH Holidays 25 per year- up to 28 days + Bank Holidays Pension contributions Private Medical Health cover including family Private Dental Cover, Critical Illness cover, Life Assurance ,Eye Care Scheme An Employee Assistant Programme Subsidised Sport Membership Scheme to a value of 250 per year Beautiful contemporary offices and wonderful working culture! Please apply/get in touch to hear more! TJEXE
Aug 13, 2026
Full time
Ecommerce Content & Social Commerce Executive (D2C & TikTok Shop) Location: Woking/ Hybrid 3 days office 2 days WFH. Salary: 35,000- 43,000 DOE + bonus + excellent benefits. About the Company My client is a global consumer goods business with an innovative portfolio of leading products across home appliances and stunning lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Now looking to hire an Ecommerce Content & Social Commerce Exec to support the content strategy, merchandising, optimization and social commerce growth agenda across the D2C websites and TikTok Shop . This role will focus on enhancing product discoverability, improving customer engagement and supporting revenue growth through best-in-class content, creator collaboration and optimisation initiatives. Key Responsibilities Website Content & Optimisation Content Strategy & Merchandising Merchandise homepage, seasonal pages, campaign pages and category pages. Upload and maintain content within Salesforce Commerce Cloud (SFCC). Identify opportunities to improve customer journeys and content engagement. SEO & Product Optimisation Conduct keyword research and competitor analysis. Develop product page optimisation recommendations. Content Quality & Experience Conduct regular website audits to assess content quality and consistency. Recommend enhancements to improve conversion and customer experience. Ensure all content aligns with brand guidelines and ecommerce best practice. Affiliate Agency Management Act as key operational contact for affiliate agency. Support affiliate campaigns through content sharing and voucher code setup. Performance Marketing Support Collate creative assets and campaign messaging for paid media. Support campaign planning with insight-led recommendations. Manage Google Merchant Centre to support Google Shopping campaigns Review & Advocacy Programmes Support review generation initiatives and advocacy campaigns. Partner with review platforms and consumer communities to increase authentic customer content and ratings. TikTok Shop & Social Commerce Content & Listing Optimisation Working with agency, own optimisation of product listings in TikTok Seller Centre. Conduct keyword research and implement listing improvements. Develop content strategies that improve discovery, engagement, and conversion. Work alongside agency partners to implement pricing recommendations, flash offers and promotional activities. Affiliate & Creator Programme Work with agency partner to develop affiliate relationships Identify content opportunities, campaign hooks and creator concepts. Support creator sampling programmes and track product seeding activities. Support creator communications, incentive programmes, campaign & live briefing materials. Reporting & Insights Share competitor, creator and social commerce insights with the wider business. Skills & Experience Experience in e-commerce, digital marketing, social commerce or a similar role. Experience updating website content using a CMS or e-commerce platform. Good understanding of e-commerce and the online customer journey. Experience supporting influencer, creator or product sampling campaigns is beneficial. TikTok Shop experience is an advantage but not essential. Strong organisation and attention to detail. Good communication and teamwork skills. Comfortable using Excel/spreadsheets and basic reporting. Proactive, willing to learn and interested in e-commerce and social media trends. Benefits Competitive salary + annual bonus 35 hours per week 9.00 to 17.00 Hybrid 3 days in the office 2 WFH Holidays 25 per year- up to 28 days + Bank Holidays Pension contributions Private Medical Health cover including family Private Dental Cover, Critical Illness cover, Life Assurance ,Eye Care Scheme An Employee Assistant Programme Subsidised Sport Membership Scheme to a value of 250 per year Beautiful contemporary offices and wonderful working culture! Please apply/get in touch to hear more! TJEXE
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: In this role you are supporting and co-creating the delivery and execution of CRM activity across the member base of 9 million customers. You will be delivering highly creative, personalised and relevant communications that Superdrug members know and love. All campaigns will drive online & offline customer behaviour alongside the CRM KPIs. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any barriers to deliver great service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service. Key Responsibilities: You will be responsible for the implementation of CRM campaigns to develop and grow the Superdrug Health & Beautycard loyalty scheme. Co-create the CRM & Loyalty activity plan, ensuring all campaigns are customer first and strive to increase the core CRM KPIs Sales Participation, Acquisition and Active Member Rate. Lead and champion all things creative, constantly searching for and discovering the latest industry trends, creating highly engaging and revenue-driving campaigns, ensuring theyre further driving the channels engagement metrics and objectives. Work with key stakeholders to build strong, automated, lifecycle and cross-channel campaigns, delivering the right message at the right time. This includes reporting back on KPIs and recommending on optimisation. Lead on creating and delivering highly personalised and sophisticated, industry-leading multi-channel campaigns. Work closely with the Email Design Team to constantly be improving the effectiveness of digital communications. Work with key stakeholders across Commercial, eCommerce, Marketing and Supplier teams to bring campaigns to life cross channel, including email, push, SMS and social where appropriate driving sales and customer engagement. Take a data-driven approach to CRM, using insight to influence and enhance storytelling and retention. Ensure CRM activity is personalised utilising the appropriate data segmentation to guide CRM targeting and content variation. Ensure all campaigns are performing against key performance and engagement metrics. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration between their own team and others. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Person Specification: 2-4 years experience in a similar CRM role within retail, (Health & Beauty preferable but not essential). Must be commercially driven, customer-centric with solid understanding of customer lifecycles. Attention to detail. A creative mindset is a must. Social, can-do attitude. A natural flare for copywriting. Proven track record in end to end campaign management and analysis is essential. Evidence of using insight and data to drive improvements and ongoing test and learn across all elements of CRM delivering strong ROI figures. Is confident using data to make tactical decisions. Is knowledgeable about your specialism and has an awareness of their wider market and to support with the current trends in their business area. Actively looks for new ways of working through Ai that would benefit the business and move things forward. Actively developing your ability to use AI effectively and think critically about outputs. Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend. 30% discount on Superdrug Own Brand Products both in store and online. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Company pension matching and bonus. We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. Come and be part of something special! For information on how we manage and store your data pleas
Aug 12, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: In this role you are supporting and co-creating the delivery and execution of CRM activity across the member base of 9 million customers. You will be delivering highly creative, personalised and relevant communications that Superdrug members know and love. All campaigns will drive online & offline customer behaviour alongside the CRM KPIs. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any barriers to deliver great service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service. Key Responsibilities: You will be responsible for the implementation of CRM campaigns to develop and grow the Superdrug Health & Beautycard loyalty scheme. Co-create the CRM & Loyalty activity plan, ensuring all campaigns are customer first and strive to increase the core CRM KPIs Sales Participation, Acquisition and Active Member Rate. Lead and champion all things creative, constantly searching for and discovering the latest industry trends, creating highly engaging and revenue-driving campaigns, ensuring theyre further driving the channels engagement metrics and objectives. Work with key stakeholders to build strong, automated, lifecycle and cross-channel campaigns, delivering the right message at the right time. This includes reporting back on KPIs and recommending on optimisation. Lead on creating and delivering highly personalised and sophisticated, industry-leading multi-channel campaigns. Work closely with the Email Design Team to constantly be improving the effectiveness of digital communications. Work with key stakeholders across Commercial, eCommerce, Marketing and Supplier teams to bring campaigns to life cross channel, including email, push, SMS and social where appropriate driving sales and customer engagement. Take a data-driven approach to CRM, using insight to influence and enhance storytelling and retention. Ensure CRM activity is personalised utilising the appropriate data segmentation to guide CRM targeting and content variation. Ensure all campaigns are performing against key performance and engagement metrics. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. Confidently communicates, challenges and gives feedback to others. Encourages teamwork & collaboration between their own team and others. Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value. Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions. Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Person Specification: 2-4 years experience in a similar CRM role within retail, (Health & Beauty preferable but not essential). Must be commercially driven, customer-centric with solid understanding of customer lifecycles. Attention to detail. A creative mindset is a must. Social, can-do attitude. A natural flare for copywriting. Proven track record in end to end campaign management and analysis is essential. Evidence of using insight and data to drive improvements and ongoing test and learn across all elements of CRM delivering strong ROI figures. Is confident using data to make tactical decisions. Is knowledgeable about your specialism and has an awareness of their wider market and to support with the current trends in their business area. Actively looks for new ways of working through Ai that would benefit the business and move things forward. Actively developing your ability to use AI effectively and think critically about outputs. Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend. 30% discount on Superdrug Own Brand Products both in store and online. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Company pension matching and bonus. We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. Come and be part of something special! For information on how we manage and store your data pleas
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Aug 12, 2026
Contractor
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Quest Search and Selection Ltd
Nottingham, Nottinghamshire
Quest Search & Selection are currently recruiting for an Assistant eCommerce Manager. In this role you will play a key role in delivering online campaigns and promotions whilst working on the daily trading & optimising of the website. The business is a leading international fashion & lifestyle retailer that compromises of a multi-channel offer, which is available in-store & via 3rd parties and online. This role is ideal for someone who thrives in a results-driven environment and is eager to grow their digital retail career. Role and Responsibilities of this an Assistant eCommerce Manager role: Lead the daily trading operations of the platforms, ensuring performance aligns with business goals and seasonal trends. Focus on driving sales, enhancing conversion, and maximising performance across key KPIs. Analyse trading data across daily, weekly, monthly, and annual timeframes, identifying key business drivers and recommending strategic actions to meet sales and profitability targets. Monitor competitor activity and customer behaviour to support a commercially driven approach to homeware assortment and promotions. Take ownership of campaign and promotional planning, ensuring critical paths are managed from concept to execution. Oversee the quality and performance of product content on the site Qualifications Required for this an Assistant eCommerce Manager role: Proven experience (minimum 1-4 years +) in a digital trading, merchandising or ecommerce role within a retail or consumer-facing (B2C) environment. Proficiency with ecommerce platforms; experience with Hybris ior similar s desirable. Strong analytical mindset with advanced skills in reporting tools including Google Analytics, Contentsquare, and Excel. Has understanding of SEO, online merchandising, and digital performance metrics. Experience managing or mentoring junior team members whether an intern or coordinator is desirable but not essential. Benefits of this Assistant eCommerce Manager role: Head officed based 4 days and 1-day WFH Subsidised café Discount across all group Contributory pension LTIP Bonus & monthly incentives This is a great opportunity for someone to move their career to join a well renowned retailer in their specialist field. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no JO-47. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Sep 26, 2025
Full time
Quest Search & Selection are currently recruiting for an Assistant eCommerce Manager. In this role you will play a key role in delivering online campaigns and promotions whilst working on the daily trading & optimising of the website. The business is a leading international fashion & lifestyle retailer that compromises of a multi-channel offer, which is available in-store & via 3rd parties and online. This role is ideal for someone who thrives in a results-driven environment and is eager to grow their digital retail career. Role and Responsibilities of this an Assistant eCommerce Manager role: Lead the daily trading operations of the platforms, ensuring performance aligns with business goals and seasonal trends. Focus on driving sales, enhancing conversion, and maximising performance across key KPIs. Analyse trading data across daily, weekly, monthly, and annual timeframes, identifying key business drivers and recommending strategic actions to meet sales and profitability targets. Monitor competitor activity and customer behaviour to support a commercially driven approach to homeware assortment and promotions. Take ownership of campaign and promotional planning, ensuring critical paths are managed from concept to execution. Oversee the quality and performance of product content on the site Qualifications Required for this an Assistant eCommerce Manager role: Proven experience (minimum 1-4 years +) in a digital trading, merchandising or ecommerce role within a retail or consumer-facing (B2C) environment. Proficiency with ecommerce platforms; experience with Hybris ior similar s desirable. Strong analytical mindset with advanced skills in reporting tools including Google Analytics, Contentsquare, and Excel. Has understanding of SEO, online merchandising, and digital performance metrics. Experience managing or mentoring junior team members whether an intern or coordinator is desirable but not essential. Benefits of this Assistant eCommerce Manager role: Head officed based 4 days and 1-day WFH Subsidised café Discount across all group Contributory pension LTIP Bonus & monthly incentives This is a great opportunity for someone to move their career to join a well renowned retailer in their specialist field. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no JO-47. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Job Title: Digital Merchandiser AssistantDuration: 3 weeksLocation: London-basedJOB PURPOSE: To support the Digital Merchandiser in ensuring an innovative and exciting consumer experience by balancing art and commerce. Implement merchandising strategies set by Digital Merchandisers/VM, maintain the site in line with the Brand vision, and contribute to the financial success of the business.Key Responsibilities:Run and review bestsellers across online and offline channels, highlighting any stock or size shortages and missing content.Drive sales through regular product merchandising and optimisation of taxonomy, filters, and on-site search.Execute site merchandising, check projects to be pushed live, ensure sign-off with merchandiser/VM, and review live site merchandising.Assist the merchandiser with buy prep and take notes on commercial grading and styling callouts during brand presentations, post-market checks, and congruency reviews. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 22, 2025
Full time
Job Title: Digital Merchandiser AssistantDuration: 3 weeksLocation: London-basedJOB PURPOSE: To support the Digital Merchandiser in ensuring an innovative and exciting consumer experience by balancing art and commerce. Implement merchandising strategies set by Digital Merchandisers/VM, maintain the site in line with the Brand vision, and contribute to the financial success of the business.Key Responsibilities:Run and review bestsellers across online and offline channels, highlighting any stock or size shortages and missing content.Drive sales through regular product merchandising and optimisation of taxonomy, filters, and on-site search.Execute site merchandising, check projects to be pushed live, ensure sign-off with merchandiser/VM, and review live site merchandising.Assist the merchandiser with buy prep and take notes on commercial grading and styling callouts during brand presentations, post-market checks, and congruency reviews. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.