82 jobs found

Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based 15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors . This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are escalated quickly and accurately. No two days are the same, making this an ideal role for someone who enjoys problem solving, communicating with a wide range of people and remaining calm under pressure. Duties will include: Acting as the first point of contact for resident enquiries Handling telephone calls and email correspondence Recording accurate information on internal systems Assessing enquiries and escalating urgent issues where appropriate Providing reassurance and support to vulnerable or distressed customers Keeping residents updated throughout the incident process Working closely with internal teams to ensure a coordinated response Managing shared inboxes and responding within agreed service levels Logging complaints, compliments and customer feedback Maintaining confidentiality and handling sensitive information appropriately For the role of Temporary Community Incident & Support Advisor We're looking for someone who enjoys helping people and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience dealing with complex, sensitive or emotionally challenging customer service enquiries, remaining calm, professional and empathetic at all times Previous customer service or contact centre experience Excellent communication skills, both written and verbal Strong listening and problem-solving abilities A calm, empathetic and professional manner The ability to prioritise a busy workload Good IT skills including Microsoft Office Experience dealing with difficult or sensitive situations would be advantageous Confidence working both independently and as part of a team What's on Offer? Immediate start available Supportive and friendly team environment Meaningful role making a real difference within local communities Opportunity to gain valuable public sector experience If you're passionate about customer service and want a role where your communication skills can genuinely make a difference, we'd love to hear from you. Apply today with your CV, and one of our consultants will be in touch. Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion. Additional Customer Service Advisor / Customer Support Advisor / Contact Centre Advisor / Call Centre Advisor / Resident Liaison Officer / Customer Experience Advisor / Incident Coordinator / Community Support Advisor / Customer Care Advisor / Helpdesk Advisor / Service Desk Advisor / Complaints Handler / Customer Relations Advisor / Administrative Assistant / Office Administrator / Public Sector Customer Service / Frontline Customer Service / Client Support Advisor / Telephone Advisor / Email Support Advisor / Customer Contact Advisor / Customer Service Representative

About the Role Ezzi is seeking a highly organised and customer-focused Property Administrator to support the day-to-day administration of our property portfolio. This role is responsible for handling enquiries from tenants and landlords, coordinating maintenance and compliance, managing documentation, and ensuring all property-related administration is completed accurately and efficiently. The ideal candidate will be an excellent communicator with strong organisational skills, capable of managing multiple tasks in a fast-paced environment while delivering outstanding customer service. Key Responsibilities Answer incoming calls, emails, and messages from tenants, landlords, and contractors. Act as the first point of contact, triaging maintenance issues and directing enquiries to the appropriate team or contractor. Coordinate and book repairs, inspections, compliance visits, and contractor appointments. Monitor and update maintenance jobs, ensuring timely completion and keeping all parties informed. Handle tenant and landlord complaints professionally and ensure they are logged, monitored, and resolved promptly. Maintain accurate property records and update internal systems. Manage property compliance by monitoring expiry dates and arranging required certificates, including: Gas Safety Certificates Electrical Installation Condition Reports (EICR) Energy Performance Certificates (EPC) Smoke and Carbon Monoxide Alarm compliance Other statutory property compliance requirements Ensure all compliance documentation is received, recorded, and filed correctly. Liaise with landlords, tenants, contractors, and utility providers as required. Support the wider property team with general administrative duties. Assist with organising schedules, appointments, and property inspections. Participate in an on-call rota to assist with emergency property issues outside normal working hours, where required. Skills & Experience Previous experience in an administrative or customer service role (property experience is desirable but not essential). Excellent telephone manner and written communication skills. Strong organisational and time-management skills with the ability to prioritise workload. Good attention to detail and accuracy. Confident using Microsoft Office database or property management systems. Ability to remain calm and professional when handling complaints or urgent issues. Ability to work independently as well as part of a team. Personal Attributes Friendly, professional, and approachable. Highly organised and proactive. Excellent problem-solving skills. Customer-focused with a positive attitude. Reliable and able to manage confidential information appropriately. Flexible and willing to support the team when needed. What We Offer Competitive salary. Full training and ongoing support. Opportunities for career development. Friendly and supportive working environment. Company pension and other benefits (where applicable). On-call allowance (where applicable).

Complaints Administrator Red Recruitment is recruiting temporary Complaint Administrators to join our client, a well-known organisation based at Peninsula Business Park in Exeter. This is a fantastic opportunity for an experienced complaints or customer service professional to join a busy team and make a genuine difference to customers. You will review incoming complaints, ensure they are assigned to the appropriate teams and provide administrative support throughout the complaint-handling process. This is an office-based position, so you must be able to commute reliably to Peninsula Business Park in Exeter. Benefits and Package for a Complaints Administrator: Salary: 13.00- 15.00 per hour Hours: Full-time, working between 8:00am and 6:00pm Shift Pattern: Monday to Saturday Contract Type: Temporary Start Date: ASAP Location: Peninsula Business Park, Exeter Free on-site parking Modern and smart offices Friendly and supportive working environment Opportunity to join a well-known organisation The chance to make a meaningful difference to customers and their experiences Key Responsibilities of a Complaints Administrator: Reviewing customer complaints relating to water, wastewater, billing, service delivery and other customer issues Identifying the appropriate department for each complaint and assigning cases to the correct queue Supporting the management of complaint cases in line with company procedures and regulatory requirements Communicating with customers by telephone, email and letter, keeping them informed throughout the complaint process Identifying opportunities for first-contact resolution wherever possible Liaising with internal departments to gather information and support the resolution of customer concerns Providing administrative support with compensation requests in accordance with company guidelines Accurately recording complaint information and maintaining complete case records Working towards agreed targets and service-level agreements Identifying trends and recurring issues and providing feedback to support service improvements Key Skills and Experience of a Complaints Administrator: Previous complaints administration or complaint-handling experience is essential A strong understanding of the complaints process Previous experience working within a customer service or administrative environment Excellent written and verbal communication skills Strong investigation and problem-solving abilities Confidence managing difficult or sensitive conversations professionally Good organisational skills and the ability to manage multiple tasks effectively Excellent attention to detail and accurate record-keeping skills Experience working towards targets and service-level agreements Competence using Microsoft Office and customer management systems A calm, empathetic and customer-focused approach If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Business)

Technical Administrator: you will be responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service, in order to support effective service delivery to residents and corporate clients. Main duties and responsibilities Carry out a range of general office administrative support tasks including maintain and manage diaries, prepare agendas, arrange meetings and take accurate technically-appropriate minutes as directed, collate relevant documentation, ensuring timely production and distribution and follow up action where required. Assist with the collection of technical data and performance indicators from staff, contractors, other departments, stakeholders, consultants, residents and provide contract administration support ensuring that records are accurate and up-to-date. Accurately input, interrogate, update and monitor data for the department s administrative and IT systems. Assist in the collation of all relevant information required by the Home Ownership Unit. Deal with technical service enquiries from the public, contractors, consultants, other departments, external bodies and stakeholders and ensure appropriate information is forwarded to the relevant officer where necessary; record complaints, closely monitor and take action to ensure the service meets the Council s response criteria. Under direction be responsible for the preparation and administration of all aspects of tender documentation including packaging, sending out and receiving tenders in accordance with the Council s Standing Orders and procedures. Responsible for recording and managing the receipt and issue of keys and FOBS, ordering keys where appropriate and assisting in providing access to properties. Actively participate in identifying technical and customer-focused improvements in service delivery and support the training of other members of the team as required. Ensure at all times whilst carrying out your duties due diligence is given to customer care and excellent service delivery. Carry out all duties with due regard to the provisions of health and safety regulations and legislation, the Council s equal opportunities and customer care polices, and the new technology agreement. Undertake any other work appropriate to the level and general nature of the post holder s duties to ensure the continued effective operation of the service Designation

Repairs Administrator Newcastle-upon-Tyne Full-time, Temporary (Ongoing) 19.26 umbrella 37 hours per week (Monday - Friday) Working Pattern: Week 1: 8:00am - 4:00pm Week 2: 10:00am - 6:00pm We are currently recruiting for a Repairs Administrator on a temp, ongoing basis , offering an exciting opportunity to join a busy and customer-focused team. In this role, you will be responsible for coordinating and scheduling repair and maintenance works, ensuring operatives are effectively deployed, and services are delivered efficiently. Key Responsibilities of the Repairs Administrator Schedule and allocate work to operatives within agreed timeframes Manage inbound and outbound calls to arrange customer appointments Monitor workloads and adjust schedules to maximise productivity Maintain accurate, up-to-date records across internal systems Liaise with internal teams to track repairs, materials, and progress Deliver excellent customer service and resolve queries or complaints The successful Repairs Administrator will have Previous experience in scheduling, planning, or a similar role A strong customer service background Excellent organisational and communication skills Please contact Chrissie at the Derby Office for more information about the role. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Technical & Quality Support Administrator Harrogate £28,000 - £30,000 Monday to Friday Unity Resourcing is recruiting for a Technical & Quality Support Administrator on behalf of a successful and ambitious food manufacturing business in Harrogate. This opportunity would suit either a Food Science (or similar) graduate looking to start their career, or someone with previous experience in a QA, QC, Technical or Food Safety role. The Role Supporting the Quality Manager, you'll help ensure products, processes and documentation meet customer, legal and company standards. Key responsibilities include: Completing customer specifications and technical documentation Investigating customer complaints Conducting GMP and internal audits Supporting HACCP and food safety activities Maintaining quality systems, procedures and records Supporting external audits and certification requirements Managing supplier approvals and raw material specifications Assisting with environmental monitoring, calibration and shelf-life testing Delivering training and supporting continuous improvement initiatives About You Degree in Food Science or a related discipline, or previous food manufacturing quality experience Knowledge of GMP and food safety principles Strong attention to detail and organisational skills Excellent communication skills Proficient with IT systems and documentation HACCP and audit experience would be advantageous but not essential To apply, please contact Unity Resourcing today.

Supply Chain Administrator Kettering 26,000 - 30,000 DOE Full-Time Office Based Are you the kind of person who loves organisation, thrives on keeping things running smoothly, and enjoys being the person everyone relies on? If you enjoy working in a fast-paced environment where every day brings something different, this could be the opportunity you've been looking for. We're recruiting on behalf of a growing international business that's making a real name for itself with innovative consumer products sold through major retailers across the UK and around the world. Behind every successful product launch is a highly organised supply chain team-and they're looking for someone who wants to become an integral part of it. This isn't a role where you'll spend all day processing the same paperwork. You'll be involved in everything from coordinating international shipments and creating purchase orders to supporting product compliance and keeping new product launches moving forward. If you like spinning multiple plates, solving problems, and seeing the impact of your work across a business, you'll fit right in. What you'll be doing You'll become the administrative backbone of the Supply Chain, Compliance & Regulatory team, supporting projects from concept through to delivery. Your days could include: Coordinating purchase orders, sales orders and shipping documentation. Organising courier collections and tracking shipments across the globe. Preparing documentation for product testing and certifications. Keeping product, compliance and supplier records accurate and up to date. Supporting the launch of new products by setting up product information and maintaining internal systems. Monitoring customer complaints and ensuring actions are followed through. Working closely with colleagues across multiple departments to keep everything moving efficiently. We're looking for someone who: Has experience within a supply chain, logistics, procurement or shipping administration role. Loves organisation and has exceptional attention to detail. Enjoys juggling multiple priorities without losing accuracy. Is confident using spreadsheets and internal business systems. Takes ownership of their work and doesn't wait to be told what to do. Enjoys solving problems and finding better ways of working. Can confidently communicate with suppliers, couriers and colleagues at all levels. It would be a bonus if you have: Experience working with international suppliers or coordinating shipments across different time zones. Exposure to product compliance, certifications or import/export administration. Why you'll enjoy this role This is a business where you'll quickly become involved in far more than just administration. You'll gain exposure to international supply chains, product development, logistics and compliance, giving you the opportunity to develop your knowledge across multiple areas of the business. If you're someone who enjoys being busy, loves bringing order to complexity, and wants to join a growing company where your work genuinely makes a difference, we'd love to hear from you. Apply today or get in touch for a confidential conversation. Supply Chain Administrator, Supply Chain Coordinator, Supply Chain Assistant, Supply Chain Planner, Logistics Administrator, Logistics Coordinator, Logistics Assistant, Operations Administrator, Operations Coordinator, Procurement Administrator, Purchasing Administrator, Purchasing Assistant, Buying Administrator, Buying Assistant, Import Administrator, Export Administrator, Shipping Administrator, Freight Administrator, Distribution Administrator, Inventory Administrator, Stock Controller, Inventory Coordinator, Materials Coordinator, Order Fulfilment Administrator, Order Processing Administrator, Commercial Administrator, Sales & Operations Administrator, Demand Planning Assistant, Supply Chain Support Coordinator, Supply Chain Operations Coordinator Impact Recruitment are a recruitment agency working on behalf of our client.

Reed Business Support Lancaster and Cumbria are currently exclusively representing our client based in Carlisle with the recruitment of a Transport Coordinator role due to an internal promotion within the team. Location: Carlisle Job Type: Full-time, Office-based Hours: Monday - Friday, 40 hours per week (rolling shift pattern changing on a weekly basis - earliest start time for shift is 07:30am latest is 08:30am) Salary: £30,000 - £32,000 per annum + Excellent Benefits The transport Coordinator will play a crucial role in planning and managing transport solutions across the business. This position is ideal for someone with experience in transport or logistics planning, looking to advance their career in a dynamic and supportive environment. Day-to-day of the role: Efficiently plan and allocate daily multi-site collections and deliveries, ensuring successful completion. Monitor load status and communicate through the network to ensure transport meets customer deadlines. Respond promptly to stock readiness and collaborate with the customer service team to meet special requests and orders. Manage notifications for bookings and late deliveries, and retrieve customer PODs as needed. Handle transport-related complaints, including reporting, processing, and follow-up. Build and maintain professional relationships with customers, hauliers, and suppliers. Analyse and interpret delivery data to produce KPI reports for internal and external stakeholders. Review and monitor daily transport costs for each site, ensuring cost-effective planning. Maximise load utilisation across sites and develop processes to enhance future delivery operations. Required Skills & Qualifications: Proven experience in transport or logistics planning, or as a transport planning administrator. Excellent communication skills, both verbal and written. Proficiency in Microsoft Office and experience with transport planning tools. Strong analytical skills for reviewing delivery data. Ability to solve problems and work under pressure in a busy environment. High level of organisational skills, attention to detail, and administrative experience. Customer-focused attitude with flexibility. Experience with Paragon Planning & routing tool (advantageous but not essential). Understanding of drivers' working time directives (advantageous but not essential). Benefits: 31 days holiday (inclusive of Bank Holidays). Company sick pay. Cycle to Work Scheme. Confidential 24/7 well-being support. Company-provided Life Assurance policy. Funded learning and career development opportunities. Discounted rates on a range of company products Access to an employee benefits portal with exclusive deals and discounts on hundreds of high street brands, utilities, eating out, and more. Please apply now for immediate consideration. Interviews will be conducted as soon as suitable candidates are sourced.

Barker Ross are currently recruiting for a Warehouse Administrator to join a growing team in a distribution company based in the Coalville (LE67) area. The working hours for the Warehouse Admin position is Monday to Friday 06:00 till 14:00. The pay rate for this role is 13.21 This job is temporary with a possibility of going permanent. Job Duties: Create, check, and update warehouse documentation, including delivery notes, packing lists, commercial invoices (CIs), and other shipping paperwork. Ensure all documentation is completed accurately and distributed to the relevant departments and customers. Monitor and respond to customer emails in a timely and professional manner. Handle customer complaints and enquiries, investigating issues thoroughly and providing appropriate resolutions. Understand customer requirements and take ownership of resolving problems effectively. Investigate stock-related discrepancies, shortages, damages, and allocation issues, working closely with warehouse teams to identify solutions. Maintain accurate records of customer communications, stock adjustments, and operational issues. Ensure all emails and customer requests are acknowledged and responded to within agreed timeframes. Liaise with warehouse colleagues, coordinators, transport providers, and customers to ensure smooth order processing and delivery. Escalate complex issues when necessary while following up to ensure a satisfactory resolution. Update internal systems with accurate information relating to orders, stock movements, and customer communications. Support continuous improvement by identifying recurring issues and recommending corrective actions. Assist with general warehouse administration and other operational tasks as required. The ideal candidate will have: Previous administration experience Proficient excel skills Good attention to detail Strong Communication skills both written and verbal A proactive approach to work with a strong can do attitude Additional Benefits: Weekly pay Onsite canteen Immediate start Ongoing role Access to further training Onsite car park Free tea and coffee How to Apply for the Warehouse Admin position: In the first instance please forward your CV. For more information or to fast track your application today call (phone number removed) . All successful candidates will be contacted within 14 days of us receiving your CV. From the background of: Warehouse, Warehouse Operatives, Industrial, Food production, Manufacturer, Factory, Driving, Line Manager, Picking, Packing, Forklift, Order Picker, Order Packing, Production Operative, Assembly Operatives, Supervisory, Cleaner, Machine Operatives, FLT Drivers. Do you live in Leicester, Whetstone, Enderby, Lutterworth, Coalville, Braunstone, Wigston, and Leicestershire Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Hyperion Partners are working with a leading Housing Association in London to recruit an experienced Repairs Coordinator / Administrator . This is a fantastic opportunity to join a busy repairs team, supporting the delivery of an efficient and customer-focused repairs service. This role is ideal for someone with a background in coordinating responsive repairs, scheduling works, liaising with contractors and residents, and ensuring repair requests are completed efficiently while delivering excellent customer service. Key Responsibilities Raise and manage responsive repair work orders. Schedule appointments for operatives and contractors, ensuring efficient diary management. Act as the first point of contact for residents, providing updates on repair enquiries and appointments. Liaise with internal teams, contractors and suppliers to ensure repairs are completed within agreed timescales. Maintain accurate records using housing management and repairs systems. Monitor outstanding works and proactively chase overdue repairs. Support the management of complaints and ensure residents receive timely communication. Produce reports and update performance data where required. Ensure all administration is completed accurately and in line with company procedures. About You The successful candidate will have: Previous experience within a Repairs Coordinator, Repairs Administrator, Repairs Planner or Scheduling role. Experience working within a Housing Association, Local Authority or Social Housing environment. Excellent organisational and administrative skills with strong attention to detail. Experience raising repairs, scheduling appointments and coordinating contractors. Strong communication skills with the ability to build positive relationships with residents and colleagues. Experience using housing management or repairs systems such as DRS, Totalmobile, MRI, NEC Housing or similar would be advantageous. Good knowledge of Microsoft Office applications. What's on Offer Competitive salary. Opportunity to join a respected Housing Association making a real difference to local communities. Supportive and collaborative working environment. Ongoing training and career development opportunities. Excellent employee benefits package. If you're an experienced Repairs Coordinator or Repairs Administrator looking for your next opportunity within social housing, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.

Awaab's Law Team Leader Lead a team that makes a real difference. Peabody is seeking an experienced Awaab's Law Team Leader to lead a specialist team managing Awaab's Law cases, ensuring residents receive safe, healthy homes through timely, compliant action and excellent customer service. Key responsibilities: Lead and support a team of Awaab's Law Leads and Administrators. Manage cases from identification to resolution, ensuring compliance with legislative requirements. Work closely with operational teams and contractors to coordinate investigations and remedial works. Monitor performance, analyse trends and drive continuous improvement. Ensure residents receive clear, empathetic communication throughout their journey. About you: Experienced people leader with a track record of delivering high-performing services. Background in repairs, compliance or housing case management. Strong communication, stakeholder management and problem-solving skills. Experience handling escalations, complaints and high-risk cases. Comfortable using housing management systems, reporting tools and Excel. Why Peabody? 30 days annual leave plus bank holidays Up to 10% pension contribution Life assurance (4x salary) Flexible benefits and wellbeing support Two paid volunteering days each year Please note: Peabody is unable to offer sponsorship for this role. We may close applications early if sufficient applications are received. Assessment Day: 27 August at Westminster Bridge Road, followed by an online interview.

Your new company Are you a highly organised professional with a keen eye for detail and a passion for delivering excellent customer service? Our client, a well-established and growing manufacturing business based in Deeside, is seeking an experienced Order Processor / Technical Administrator to join their friendly and supportive team. Your new role The position is offered full time Monday to Friday and fully based on site. Working within a small, collaborative office environment, you will play a key role in ensuring customer orders are processed accurately and efficiently from enquiry through to delivery. This is an excellent opportunity for a proactive individual who enjoys a varied administrative role and takes pride in maintaining high standards of accuracy and professionalism. Hours of work are Monday to Thursday from 08.30am until 17.00pm. Friday 08.30am until 16.00pm The successful candidate will be responsible for processing customer orders, maintaining accurate records, liaising with customers and internal departments, preparing technical documentation, and supporting the wider team with a range of administrative duties. Some of your duties will include but not limited to. Order Processing: Accurately enter, manage, and track sales orders within the system. Customer Communication: Respond to enquiries, resolve order-related issues, and provide exceptional customer support. Cross-Department Coordination: Collaborate with sales, finance, and logistics teams to ensure timely and accurate order fulfilment. Record Maintenance: Update and maintain customer records, ensuring data accuracy. Reporting: Prepare and distribute sales reports and performance metrics as required. Issue Resolution: Address and resolve order discrepancies and customer complaints, escalating complex issues when necessary. Order Management: Process and efficiently monitor customer orders, returns, and refunds. Project Coordination: Support the implementation of gym projects, working directly with the Strategic Business Planner. Logistics Coordination: Manage Trios spare parts processing and coordinate dispatch for larger orders to designated delivery addresses. Internal Communication: Act as a liaison between customers and internal teams, ensuring clear and effective communication. Dispatch Management: Handle the collation and dispatch of small items and correspondence via Royal Mail and UPS. Policy Adherence: Ensure compliance with company policies and procedures in all customer interactions and administrative tasks. What you'll need to succeed Excellent communication skills both written and verbal Strong attention to detail Able to manage multiple tasks, meet deadlines, and prioritise workload efficiently. Proficient in order management systems and Microsoft Office Suite Passion for going that extra mile and providing a first-class customer service experience Strong problem-solving skills What you'll get in return 25 days holiday + bank holidays Free parking Small and friendly team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Exams Administrator We are currently recruiting for a Exams Administrator to start Immediately on Temp -Basis until the end of Nov; Possible extension £36,742.50 £23 an hour - Location Euston - WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The role holder plays an active role in the delivery of live examinations and will interact with a number of external stakeholders such as trainees, role-players, examiners and consultants, and is expected to operate in a high-profile and high-risk area of College activity. To act as the principal conduit for all routine enquiries, requests and complaints from examination candidates and other stakeholders by email, telephone, and post, ensuring that the advice and information they receive is appropriate, accurate, consistent, timely and in accordance with the colleges Examination Regulations and other associated policies. To create, develop and maintain a comprehensive collection of routine responses to commonly asked queries You will be receiving and distributing all incoming post and general email communications, compiling, maintaining, and filing accessible records in electronic and paper formats, maintaining supplies of stationery and other materials as required, and liaising as necessary with suppliers of goods and services. To keep accurate records of withdrawn applications and requests for changes to appointments etc, liaising with managers and editing data in the College s databases as necessary. To ensure that all examination fees are paid, recorded, and processed. This will also involve processing both online and credit card payments and editing data in the College s databases as necessary. ABOUT YOU Educated to A-level or an equivalent Experience We are looking for someone with excellent customer service skills, a meticulous eye for detail, and proven administrative experience preferably in examinations, events management or an equivalent field. Knowledge / Skills / Attributes Ability to communicate effectively, excellent written and oral communication skills Experience using MS Sharepoint and Teams Site Good IT skills, inclusive of Microsoft Outlook, Word, Powerpoint and Excel

Customer Service Administrator Location: Evesham Contract Type: Temporary until approx. September 2026 (this could be extended) Start Date: ASAP About the Role We are looking for a highly motivated and customer-focused Customer Service Administrator to join our clients team in Evesham. As the central point of contact for customers, you will play a key role in delivering an exceptional customer experience while managing the end-to-end order process. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about providing outstanding service. You will work closely with both customers and internal departments to ensure orders are fulfilled efficiently and customer expectations are consistently exceeded. Key Responsibilities Manage the complete order process from receipt through to delivery using CRM and ERP systems. Work closely with Planning, Supply Chain, Production, Logistics, Finance, Sales and other key departments to ensure customer requirements are met. Communicate proactively with customers regarding order status, delays and alternative solutions when required. Prepare for and lead regular customer performance review meetings. Manage customer requests and share relevant customer insights and forecasts with internal stakeholders. Monitor finished goods inventory and aged stock in collaboration with cross-functional teams. Handle customer complaints, ensuring they are recorded accurately and resolved promptly. Coordinate product returns and expedite urgent shipments where necessary. Support finance processes, including credit/debit note requests and invoice dispute resolution. Maintain customer records, service agreements and key account information. Identify opportunities for process improvement and support continuous enhancement of customer service performance. What We're Looking For Experience & Qualifications Previous experience in a customer service, customer account management or similar role. Experience within a manufacturing or production environment would be advantageous. Experience using ERP and CRM systems, with SAP and Salesforce knowledge desirable. Strong Microsoft Excel skills. Good communication skills, both written and verbal. Full UK driving licence preferred. Skills & Attributes Strong customer focus and commitment to delivering excellent service. Excellent communication and interpersonal skills. Ability to build strong working relationships with customers and colleagues. Strong organisational and time management skills. Results-driven with a proactive approach to problem-solving. Self-motivated and able to work independently as well as part of a wider team. Flexible, adaptable and committed to continuous improvement. Working Hours & Location Evesham based Monday to Friday, 8:30am - 5:00pm One-hour lunch break 14.36 to 15.38 per hour (Weekly Pay) & Holiday Pay This is a fully office-based role (100% on-site) with no homeworking Why Join Us? This is an exciting opportunity to join a supportive and collaborative team where you will have the chance to make a real impact on customer satisfaction and business performance. Our client offers a dynamic working environment, opportunities for professional development, and the chance to build strong relationships with customers and colleagues across the business. If you are passionate about delivering outstanding customer service and are looking for your next challenge, we'd love to hear from you. How to Apply : If you're interested in this opportunity, please apply now with your up-to-date CV or contact Adecco Worcester for further details. Note : Only successful applicants will be contacted for an interview. Thank you for your understanding. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales Administrator Eastleigh Area, Hampshire Monday to Friday 9:00am - 5:30pm Permanent Office Based Salary to 30,000pa dependant on experience Are you an organised and customer-focused administrator who thrives in a fast-paced environment? We are recruiting on behalf of a well-established and growing business seeking a Sales Administrator to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional service from enquiry through to delivery. The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring orders are processed accurately and efficiently. Working closely with internal departments, you will help deliver a seamless customer experience while maintaining high levels of accuracy and professionalism. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Providing prompt, professional, and effective customer support Managing customer orders from receipt through to completion Processing UK and export orders accurately and efficiently Monitoring and managing back orders, keeping customers updated on progress Liaising with Sales, Warehouse and other internal departments to ensure timely delivery of orders Maintaining accurate customer information within CRM and ERP systems Producing order confirmations, invoices and associated documentation Handling customer issues, returns and complaints in a professional manner Supporting customer communications regarding delays, product updates and service changes Identifying recurring issues and highlighting opportunities for service improvement Undertaking general administration duties to support the Customer Services team You will need Previous experience within Customer Service, Sales Support, Order Processing or a similar administrative role Excellent verbal and written communication skills Strong organisational skills and excellent attention to detail The ability to prioritise and manage multiple tasks effectively A proactive and customer-focused approach to problem solving Confident IT skills, including Microsoft Office (Word, Excel and Outlook) Experience using CRM and/or ERP systems A collaborative approach and the ability to build positive relationships with customers and colleagues Desirable Experience Experience processing export orders Knowledge of international shipping and export documentation Familiarity with stock management and back order processes If this role sounds of interest to you and you have the necessary skills and experience , please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance based issues on a property portfolio. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn

Customer Service Administrator Location: West Hull Salary: 26,227 per annum ( 13.44 P/H) Job Type: Full-time, Permanent About the Role We are seeking a friendly, professional, and highly organised Customer Service Administrator to join our busy team in West Hull. This is a varied role where no two days are the same, offering the opportunity to be the first point of contact for our customers while supporting a range of administrative and customer service functions. You will play a key role in delivering exceptional customer service, managing enquiries, resolving issues, and supporting the smooth operation of the business. Working Hours This role requires flexibility to work the following shifts: 8:30am - 5:00pm 10:00am - 6:00pm In addition, you will work 1 in 3 Saturdays (9:00am - 5:00pm) . When working a Saturday, you will receive a day off during the week . Key Responsibilities Act as the first point of contact for customer queries via phone, email, and online channels Handle billing and account enquiries professionally and efficiently Process and respond to order enquiries and updates Manage and monitor the company's social media channels, responding to customer messages and enquiries Investigate and resolve customer complaints, ensuring a positive outcome wherever possible Maintain accurate customer records and update internal systems Liaise with internal departments to resolve customer issues Provide general administrative support to the wider team About You We are looking for someone who: Has previous customer service and/or administrative experience Possesses excellent communication skills, both written and verbal Is confident handling customer complaints and finding solutions Has strong organisational skills and attention to detail Is comfortable using Microsoft Office and internal systems Can prioritise workload effectively in a fast-paced environment Has a positive, professional, and customer-focused attitude Is flexible regarding working hours, including occasional Saturdays What We Offer Competitive salary of 26,227 per year Permanent, full-time position Day off during the week when working a Saturday Supportive and friendly working environment Opportunity to develop and grow within the business If you are a customer-focused professional who enjoys a varied role and takes pride in delivering excellent service, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client is a highly successful business who are well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market. They now have an exciting opportunity for someone who loves languages to utilise them in this French speaking Sales Administrator role, you will be liaising with customers daily, both verbally and in writing. This client is committed to supporting their team, the local community and the wider industry and place high importance on quality and sustainability. This company offers great benefits in terms on holidays, death in service etc. Job Description for the French Speaking Sales Administrator role: Entering orders, quotes and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly Logging customer complaints into the CRM system, liaising with Quality Control and keeping the customer updated on the progress Confidently answering customer enquiries via telephone and email Ensuring full and accurate dispatch information is provided to the customer Candidate Requirements for the French Speaking Sales Administrator role: Fluent French language skills - verbal and written Previous experience in a customer contact role A passion for customer service and exceeding customer expectations Strong MS Office, Communication and Admin skills Someone who is well organised, who can work using their own initiative Team player who can use their initative This role would suit candidates with the following experience: Fluent French, French Customer Service, French Speaking Administrator, French Translation or similar This role is commutable from: Stoke on Trent, Newcastle under Lyme, Crewe, Kidsgrove, Congleton, Fenton, Longton, Leek and surrounding areas. Hours: Monday to Friday: can start between 7.30 am-9.30 am and finish between 4:00 pm - 6: 00 pm Salary: £27,900 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.