9 jobs found

Field Service Controller Portsmouth Permanent Full time 50,000 + Performance Bonus Role Overview Join a busy Field Service team coordinating engineers, customer support and service operations across the UK. You'll ensure efficient planning, high customer satisfaction and smooth delivery of maintenance and repair activities within the heavy machinery and construction equipment sector. Key Responsibilities Act as the main point of contact for customer service enquiries and breakdowns. Provide technical support and advice to customers. Plan and schedule field engineer workloads across the UK. Allocate resources to maximise productivity and meet service targets. Monitor and adjust schedules to meet changing priorities. Coordinate parts ordering and delivery for service and repair work. Ensure engineers have the correct parts and equipment for each job. Manage warranty claims and warranty campaigns. Ensure warranty documentation is accurate and submitted on time. Resolve invoice queries in collaboration with the finance team. Monitor engineer Work in Progress (WIP) and job status. Maintain accurate service records and reporting. Provide customers with regular updates on repair progress. Build strong relationships with customers and internal teams. Ensure compliance with Health & Safety procedures. Support continuous improvement of service processes and systems. Essential Skills & Experience Minimum 5 years' experience in a Field Service Controller, Service Coordinator or similar role. Experience within heavy machinery, construction equipment, engineering or automotive sectors. Strong knowledge of machinery servicing, maintenance and repairs. Experience planning and coordinating field engineers. Knowledge of warranty processes and service administration. Experience using service management, ERP or CRM systems. Excellent customer service and communication skills. Strong organisational and workload planning abilities. Good analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Good understanding of Health & Safety requirements. Strong leadership and stakeholder management skills. Continuous improvement mindset with a focus on operational efficiency. Full UK Driving Licence preferred. Apply now or call Lynsey at Key Recruitment for more information

GBR Recruitment Ltd are delighted to be working in full exclusivity with a leading Agricultural Farming Machinery manufacturer, recruiting for an experienced Technical Engineer to design, re-design, modify, develop existing products inc. features across the Agri machinery product range & to work on NPD / NPI. This is an exciting Agri engineering opportunity for an engineering professional that wants to play a key role in current product enhancements & developments plus working heavily in the R&D for NPD with a view of taking conceptual ideas through to NPI. In this key role you need to be strong in electro hydrodynamic (EHD), hydraulics, pneumatic, mechanical systems & electrical / electronic systems. Some knowledge of 3D CAD software would be an added advantage but not a must. Experience in ECR / ECN systems, BOMs & project planning. If you are highly passionate about influencing product innovation, driving continuous improvement & want to help shape the future of our clients Agricultural machinery products & engineering processes, then this is the role for you. Duties: Leading the integration of control systems across the Agri machinery. To include engines, drive pumps, motors, hydraulic valves, operating controllers, pneumatic control systems etc Carrying out engineering processes including ECR/ECN systems, BOMs, & project planning Creating & maintaining timelines for strategic engineering projects (i.e. integrating a new components onto the machinery, with a full break down on engineering costs & project delivery timings) Supporting sales & purchasing with accurate costing & quotations Driving CI & product innovation (NPD, R&D, NPI) Work in close collaboration with the design engineers to ensure control system requirements are reflected in machinery designs Compiling technical documentation & ensuring compliance Supporting quality systems & ISO standards Mentoring, coaching & developing Engineers in technical knowledge Getting hands on in the workshop or out in the field when required to Attributes Required: Mechanical Systems (hydraulic, hydrostatic, pneumatic systems) Electrical & Electronic systems (CANBUS communication, general off highway wiring principles) Experience within a technical engineering, design & development environment within in Agricultural machinery, Crop management machinery, Mobile Construction Plant machinery, Off Highway machinery, Specialist vehicles, or similar Strong understanding of engineering principles & NPD, R&D, NPI Strong project engineering management skills Ability to fault find & rectify technical issues in an efficient manner Degree in a relevant engineering discipline (Mechanical, Electrical, Mechatronics, or equivalent experience) Interviews are to take place immediately & there is an opportunity to start in this role in August or September depending on individuals notice periods. This key role could suit an engineering professional working as a Testing & Development Engineer, R&D Engineer, Precision Agriculture Engineer, NPD Engineer, Control Systems Engineer, Design Engineer, Process Engineer or Field Service Engineer Apply today!

GBR Recruitment Ltd are delighted to be working in full exclusivity with a leading Agricultural Farming Machinery manufacturer, recruiting for an experienced Technical Engineer to design, re-design, modify, develop existing products inc. features across the Agri machinery product range & to work on NPD / NPI. This is an exciting Agri engineering opportunity for an engineering professional that wants to play a key role in current product enhancements & developments plus working heavily in the R&D for NPD with a view of taking conceptual ideas through to NPI. In this key role you need to be strong in electro hydrodynamic (EHD), hydraulics, pneumatic, mechanical systems & electrical / electronic systems. Some knowledge of 3D CAD software would be an added advantage but not a must. Experience in ECR / ECN systems, BOMs & project planning. If you are highly passionate about influencing product innovation, driving continuous improvement & want to help shape the future of our clients Agricultural machinery products & engineering processes, then this is the role for you. Duties: Leading the integration of control systems across the Agri machinery. To include engines, drive pumps, motors, hydraulic valves, operating controllers, pneumatic control systems etc Carrying out engineering processes including ECR/ECN systems, BOMs, & project planning Creating & maintaining timelines for strategic engineering projects (i.e. integrating a new components onto the machinery, with a full break down on engineering costs & project delivery timings) Supporting sales & purchasing with accurate costing & quotations Driving CI & product innovation (NPD, R&D, NPI) Work in close collaboration with the design engineers to ensure control system requirements are reflected in machinery designs Compiling technical documentation & ensuring compliance Supporting quality systems & ISO standards Mentoring, coaching & developing Engineers in technical knowledge Getting hands on in the workshop or out in the field when required to Attributes Required: Mechanical Systems (hydraulic, hydrostatic, pneumatic systems) Electrical & Electronic systems (CANBUS communication, general off highway wiring principles) Experience within a technical engineering, design & development environment within in Agricultural machinery, Crop management machinery, Mobile Construction Plant machinery, Off Highway machinery, Specialist vehicles, or similar Strong understanding of engineering principles & NPD, R&D, NPI Strong project engineering management skills Ability to fault find & rectify technical issues in an efficient manner Degree in a relevant engineering discipline (Mechanical, Electrical, Mechatronics, or equivalent experience) Interviews are to take place immediately & there is an opportunity to start in this role in August or September depending on individuals notice periods. This key role could suit an engineering professional working as a Testing & Development Engineer, R&D Engineer, Precision Agriculture Engineer, NPD Engineer, Control Systems Engineer, Design Engineer, Process Engineer or Field Service Engineer Apply today!

GBR Recruitment Ltd are delighted to be working in full exclusivity with a leading Agricultural Farming Machinery manufacturer, recruiting for an experienced Technical Engineer to design, re-design, modify, develop existing products inc. features across the Agri machinery product range & to work on NPD / NPI. This is an exciting Agri engineering opportunity for an engineering professional that wants to play a key role in current product enhancements & developments plus working heavily in the R&D for NPD with a view of taking conceptual ideas through to NPI. In this key role you need to be strong in electro hydrodynamic (EHD), hydraulics, pneumatic, mechanical systems & electrical / electronic systems. Some knowledge of 3D CAD software would be an added advantage but not a must. Experience in ECR / ECN systems, BOMs & project planning. If you are highly passionate about influencing product innovation, driving continuous improvement & want to help shape the future of our clients Agricultural machinery products & engineering processes, then this is the role for you. Duties: Leading the integration of control systems across the Agri machinery. To include engines, drive pumps, motors, hydraulic valves, operating controllers, pneumatic control systems etc Carrying out engineering processes including ECR/ECN systems, BOMs, & project planning Creating & maintaining timelines for strategic engineering projects (i.e. integrating a new components onto the machinery, with a full break down on engineering costs & project delivery timings) Supporting sales & purchasing with accurate costing & quotations Driving CI & product innovation (NPD, R&D, NPI) Work in close collaboration with the design engineers to ensure control system requirements are reflected in machinery designs Compiling technical documentation & ensuring compliance Supporting quality systems & ISO standards Mentoring, coaching & developing Engineers in technical knowledge Getting hands on in the workshop or out in the field when required to Attributes Required: Mechanical Systems (hydraulic, hydrostatic, pneumatic systems) Electrical & Electronic systems (CANBUS communication, general off highway wiring principles) Experience within a technical engineering, design & development environment within in Agricultural machinery, Crop management machinery, Mobile Construction Plant machinery, Off Highway machinery, Specialist vehicles, or similar Strong understanding of engineering principles & NPD, R&D, NPI Strong project engineering management skills Ability to fault find & rectify technical issues in an efficient manner Degree in a relevant engineering discipline (Mechanical, Electrical, Mechatronics, or equivalent experience) Interviews are to take place immediately & there is an opportunity to start in this role in August or September depending on individuals notice periods. This key role could suit an engineering professional working as a Testing & Development Engineer, R&D Engineer, Precision Agriculture Engineer, NPD Engineer, Control Systems Engineer, Design Engineer, Process Engineer or Field Service Engineer Apply today!

GBR Recruitment Ltd are delighted to be working in full exclusivity with a leading Agricultural Farming Machinery manufacturer, recruiting for an experienced Technical Engineer to design, re-design, modify, develop existing products inc. features across the Agri machinery product range & to work on NPD / NPI. This is an exciting Agri engineering opportunity for an engineering professional that wants to play a key role in current product enhancements & developments plus working heavily in the R&D for NPD with a view of taking conceptual ideas through to NPI. In this key role you need to be strong in electro hydrodynamic (EHD), hydraulics, pneumatic, mechanical systems & electrical / electronic systems. Some knowledge of 3D CAD software would be an added advantage but not a must. Experience in ECR / ECN systems, BOMs & project planning. If you are highly passionate about influencing product innovation, driving continuous improvement & want to help shape the future of our clients Agricultural machinery products & engineering processes, then this is the role for you. Duties: Leading the integration of control systems across the Agri machinery. To include engines, drive pumps, motors, hydraulic valves, operating controllers, pneumatic control systems etc Carrying out engineering processes including ECR/ECN systems, BOMs, & project planning Creating & maintaining timelines for strategic engineering projects (i.e. integrating a new components onto the machinery, with a full break down on engineering costs & project delivery timings) Supporting sales & purchasing with accurate costing & quotations Driving CI & product innovation (NPD, R&D, NPI) Work in close collaboration with the design engineers to ensure control system requirements are reflected in machinery designs Compiling technical documentation & ensuring compliance Supporting quality systems & ISO standards Mentoring, coaching & developing Engineers in technical knowledge Getting hands on in the workshop or out in the field when required to Attributes Required: Mechanical Systems (hydraulic, hydrostatic, pneumatic systems) Electrical & Electronic systems (CANBUS communication, general off highway wiring principles) Experience within a technical engineering, design & development environment within in Agricultural machinery, Crop management machinery, Mobile Construction Plant machinery, Off Highway machinery, Specialist vehicles, or similar Strong understanding of engineering principles & NPD, R&D, NPI Strong project engineering management skills Ability to fault find & rectify technical issues in an efficient manner Degree in a relevant engineering discipline (Mechanical, Electrical, Mechatronics, or equivalent experience) Interviews are to take place immediately & there is an opportunity to start in this role in August or September depending on individuals notice periods. This key role could suit an engineering professional working as a Testing & Development Engineer, R&D Engineer, Precision Agriculture Engineer, NPD Engineer, Control Systems Engineer, Design Engineer, Process Engineer or Field Service Engineer Apply today!

Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.

Hire Desk Controller opportunity based close to Crawley! Growing company with opportunities to progress! Join a growing and customer-focused business within the Plant Hire sector, offering a supportive working environment, excellent benefits, and genuine opportunities to develop your career. This is a fantastic opportunity for an experienced Hire Desk Controller or Hire Coordinator looking to play a key role in a busy and successful operation. What's in it for you? Salary of 30,000 per annum Annual bonus of 4% of salary Income Protection Group Life Assurance Health Cash Plan Monday to Friday working hours Ongoing training and development opportunities Friendly and supportive team environment Long-term career prospects within a growing business The Opportunity As a Hire Desk Controller, you will be responsible for coordinating plant hire activities, ensuring customers receive an efficient and professional service from enquiry through to off-hire. You will work closely with customers, suppliers, engineers, and transport teams to ensure equipment is delivered and collected on time while maintaining high levels of customer satisfaction. This role would suit candidates with experience within Plant Hire, Construction Equipment, Powered Access, Agricultural Machinery, Tool Hire, HGV, LCV, or similar equipment hire environments. Key Responsibilities Managing incoming hire enquiries and processing customer orders. Coordinating the delivery and collection of plant equipment. Liaising with customers, suppliers, transport providers, and depot teams. Scheduling engineers and allocating workloads efficiently. Handling equipment breakdowns and arranging repairs where required. Maintaining accurate hire records and ensuring all documentation is up to date. Monitoring hire utilisation and supporting operational efficiency. Assisting with invoicing, quotations, and general administrative duties. Building and maintaining strong relationships with customers and suppliers. Ensuring compliance with company procedures and health & safety standards. About You Previous experience as a Hire Desk Controller, Hire Coordinator, Rental Controller, Service Coordinator, or similar role. Experience within Plant Hire, Construction Equipment, Powered Access, Agricultural Machinery, Tool Hire, or related sectors. Strong organisational and communication skills. Ability to prioritise workload and work effectively in a fast-paced environment. Confident using computer systems and managing administration tasks. Customer-focused with a proactive and positive approach. If you're an organised and driven Hire Desk professional looking for your next opportunity near Crawley, we'd love to hear from you. Apply today and become part of a business that values its people and supports their success. Job Number: (phone number removed) / INDPLANT Location: Near Crawley Consultant: Dean Recruitment Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Office Administrator Location: Wellingborough Pay Rate: 12.71 per hour Hours: Monday to Friday, 7am-5pm Position Overview We are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough. The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly. Key Responsibilities Hire & Depot Administration Process and log plant machine hires, off-hires, and extensions using internal software systems. Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires. Assist with transport and driver logistics paperwork Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers. Account & Compliance Support Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing. Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits. Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation). Customer Service & General Office Support Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department. Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed. Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems. Essential Requirements & Qualifications Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment. Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred. IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software. Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices. Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff. Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.

Office Administrator Location: Wellingborough Pay Rate: £12.71 per hour Hours: Monday to Friday, 7am-5pm Position Overview We are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough. The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly. Key Responsibilities Hire & Depot Administration Process and log plant machine hires, off-hires, and extensions using internal software systems. Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires. Assist with transport and driver logistics paperwork Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers. Account & Compliance Support Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing. Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits. Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation). Customer Service & General Office Support Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department. Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed. Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems. Essential Requirements & Qualifications Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment. Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred. IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software. Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices. Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff. Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.